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One Stop Shop Contract With DOKU

DOKU is a leading online payment gateway provider in Indonesia, offering a versatile platform for various payment methods and services. It supports over 150,000 merchants with features like instant payouts, fraud protection, and a comprehensive disbursement system. DOKU prioritizes security with a high PCI DSS certification and provides 24/7 technical support to ensure a seamless payment experience.

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0% found this document useful (0 votes)
18 views19 pages

One Stop Shop Contract With DOKU

DOKU is a leading online payment gateway provider in Indonesia, offering a versatile platform for various payment methods and services. It supports over 150,000 merchants with features like instant payouts, fraud protection, and a comprehensive disbursement system. DOKU prioritizes security with a high PCI DSS certification and provides 24/7 technical support to ensure a seamless payment experience.

Uploaded by

mybrobo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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What is

DOKU

First and Largest Versatile One Omni


Payment simple Channels
provider platform

DOKU is the brand name of PT Nusa Satu Inti Artha


with core business on online payment gateway and
is growing into a complete payment services
CERTIFICATE & B.I LICENSE
”One Stop Shop” contract with DOKU
One integration, multiple payment options, one single reporting structure
SECURITY IS OF UTMOST IMPORTANCE

99.5% PCI DSS


SLA Certificate level 1 version
3.2 (newest)

24/7 Risk Engine


Dedicated Technical In House and customized
Support team with local fraud pattern

3DS 13 Years
Complied with Banks Transaction & Fraud Data
requirements
World Class Payment Experience for Indonesian What is
DOKU
Businesses
One Payment API
Instant Payout
Accepts Credit Card and alternative
Pay your suppliers instantly, at any bank
payment forms with a simple integration
in Indonesia on weekend or weekdays

Recurring Fraud Protection


Disbursement for payroll, Screens for suspicious payment activities for
scheduled both merchants and customers, including
subscription payment collection chargeback reviews.
with a simple file upload

Payment Refund E-Invoice


Refund your e-commerce Bills customers by
customers sending an email invoice
after an order placement

E-Money Bespoke B2B solution


Create your own e-money Manages money flow to support
service for better engagement specific business model and
with your costumers and payment activities between supplier
community members and corporate buyers
DOKU ID APP is designed to support community cobrand initiatives

• Top up anytime and anywhere through the nearest ATM outlets, Internet banking or Alfa Group retail
outlets

• Flexible source of fund using cash balance or link your credit card as an alternative payment source
Hospitality Transportation Ticketing

DOKU is serving over


150,000 merchants,
with some of notable Client
Digital Content Insurance Marketplace References

Retail Community Donation


DOKU is the driver of transactions for more 150,000 What is
DOKU
businesses notably major corporates

International Local
What is
DOKU

7 Payment 15 Payment
Methods Partners
Credit Card Local Banks

Installment International Banks

Internet & Digital Banking Cash Payment Outlets

Bank Transfer

Convenience Store

E-Wallet

Consumer Finance
Credit Card Installment Internet & Digital Bank Transfer Convenience e-Wallet Consumer
Banking Store Finance
One to many money transfer

Merchants Beneficiaries

E-Commerce Partners

Partners/Agents
OTA
Employees
Corporate Payroll

Disbursement system
Seamless Large Transfer to
Multiple Beneficiaries
Transfer Services

Disbursement
Cross Border Remittance
Disburse funds real time from anywhere.
With DOKU partners in 5 countries, migrant The process made through an automated
workers can safely and quickly transfer Platform, ensuring that funds go to the
funds to their families in Indonesia intended beneficiaries

SGD
HKD
TWD
MYR
KRW

Disbursement
Remmitance

(IDR)

(IDR) (IDR)
Seamless Disbursements
All domestic Bank Accounts and Virtual Accounts

Payment Channels
Dashboard - Risk Engine
API Analysis - Reporting

Bank Account

Batch Upload
Bank VA

Disbursement System

E-Wallet
Aggregator Facilitator
price remarks settlement price remarks settlement

1250
Bank Validation 1250 Price Per Succesful Hit Realtime Bank Validation Price Per Succesful Hit Realtime

Disbursement 6500 All 90++Banks Realtime Disbursement 6500 All 90++Banks Realtime

BNI, MANDIRI, CIMB, T+3


Credit Card 3% 2500 PERMATA (AS LONG AS Credit Card TBC 2500 BNI, Mandiri : Visa & Master
BCA : AMEX
T+1
IT HAS VISA, MASTER
Reguler LOGO) Reguler
Installment Bank
3 months : 4%
Credit Card 3 months : 5% Installment Bank Credit Card 6 months : 6% 2500
HSBC, BRI, Permata,
T+1
6 months : 7,5% 2500 HSBC, BRI, Permata, Danamon, Bukopin,
Installment 12 months : 10% Danamon, Bukopin,
T+3 Installment 12 months : 9%
Standard Chartered
Standard Chartered
TBC 2500 BRI ePay Realtime

Internet & Digital


PermataNet, Muamalat, 2500 (debit) or 2%
Internet & Digital 5000 Danamon Online, CIMB T+1 Banking (bca card)
2500 BCA Klikpay T+1

Banking Niaga

BNI, Mandiri, Permata, Bank Transfer TBC 2500 BRIVA or BCA


Realtime
(Bri) or Eod
4500
Bank Transfer CIMB Niaga, Danamon,
Artajasa, Maybank
T+1 (BCA)

Convenience Store 5000 Alfamart, Alfamidi, Dan+Dan, Lawson

Convenience Store TBC Infdomaret


DOKU Wallet 2% DOKU Wallet T+1

Jenius Pay 1,5% Jenius Pay T+2

e-Wallet 1% or LinkAja T+2


LinkAja T+2
LinkAja
2500
e-Wallet TBC
1.5% or OVO T+1 KREDIVO
OVO OVO T+1
3%

Consumer Consumer
KREDIVO
Finance
N/A N/A Finance 2,3% 2500
Advance fraud detection makes it easier for for people to spend in an
anonymous online transaction

3D Secure
Minimal Declines

Optimal
Experience

Block
High risk users and
known fraudsters

• 60 Million Transaction Data references • Customer profiling • Real-time risk • Intelligent routing
• 100+ rules, structured data driven
established using Device scoring using • Configurable
strategy Fingerprint, and other machine learning, thresholds
behavior patterns increasing precision based on risk
and accuracy in score
fraud prevention
Why Merchant Choose DOKU
Thank You

PT Nusa Satu Inti Artha


Menara Mulia, 8th Floor
Jalan Gatot Subroto Kav 9-11
t. +62 21 2920 1448
Jakarta 12930
f. +62 21 2920 1499
e. [email protected]

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