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SPA Tips and Tricks When Installing Sage Pastel

The document provides installation guidelines for Sage Pastel Accounting, detailing hardware and software requirements, including minimum and recommended specifications. It emphasizes the importance of being logged in as a local Administrator, turning off User Account Control, and ensuring the latest Windows updates and necessary frameworks are installed. Additionally, it advises checking for installation errors related to antivirus and firewall settings and recommends consulting IT support when needed.

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Thehermit Virgo
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13 views6 pages

SPA Tips and Tricks When Installing Sage Pastel

The document provides installation guidelines for Sage Pastel Accounting, detailing hardware and software requirements, including minimum and recommended specifications. It emphasizes the importance of being logged in as a local Administrator, turning off User Account Control, and ensuring the latest Windows updates and necessary frameworks are installed. Additionally, it advises checking for installation errors related to antivirus and firewall settings and recommends consulting IT support when needed.

Uploaded by

Thehermit Virgo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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When installing Sage Pastel Accounting we recommend that you check the following settings to avoid

installation errors.

These are the hardware and operating system software requirements for the system:

HARDWARE

Minimum Single Core 1 GHz Single Core 2 GHz

Recommended Dual Core 2 GHz or higher Dual Core 2 GHz or higher

Required if installing from a disk.


DVD Drive Internet connection required for a software download install or software
update

RAM

Minimum 2GB 4GB

2GB or higher 128MB per simultaneous user who


Recommended
accesses the system

SCREEN RESOLUTION

Minimum 1024 x 768 1024 x 768

OPERATING SYSTEM

Windows 7, Windows 8 Windows 7, Windows 8, Windows


Supported Operating
and Windows 10 10, Windows Server 2008 r2, Windows
Systems
Server 2012 +

There are certain files that will not install or will not install correctly if you are not logged in as the
machines local Administrator.

Windows 7

 Click on Start| Control Panel

 Click User Accounts

 Click Manage another account

Windows 8 and Windows 10

 Right-click in the bottom left corner of your screen, click on Control Panel.

 Click User Accounts

 Click Manage another account


 Ensure the logged in user name belongs to the Administrators group.

If you are unsure if you are the local administrator please contact your IT consultant or Network
Administrator.

Before installing Sage Pastel Accounting please ensure that the User Account Control or UAC is
turned off as some of the features for Sage Pastel Accounting do not function properly if the User
Account Control is on.

Refer to the document ‘How to Turn off the User Account Control – Windows Vista to Windows
10’ with detailed steps on how to turn off the UAC.

Please ensure that your machines is using the latest Windows Updates for the version of Windows
you are running.

 Navigate to your Control Panel


 Ensure that the View By is set to either Large icons or Small icons
 Select Windows Update/Windows Update settings

 You should see a message advising you ‘Windows is up to date’ or similar depending on
the version of Windows you are running.

 Open the Control Panel


 Click on Programs and Features
 Check the Microsoft.NET Framework you have installed
 If you do not have Microsoft .NET Framework 4 or higher installed you can manually install
Microsoft .NET Framework 4 or higher however this is not necessary as the Sage Pastel
Accounting installation will verify if you have Microsoft .NET Framework 4 or higher if not it
will install the Microsoft .NET Framework 4 during the installation.
 Should you receive any errors with regards to the Microsoft.NET Framework you will need
to manually upgrade or install Microsoft.NET Framework 4 or higher. If you are unsure
how to do this please contact your IT Technician for assistance.

 Open the Control Panel


 Click on Programs and Features
 Check the SQL Server Compact you have installed

 If you do not have SQL Server Compact 3.5 SP2 or higher installed you can manually
install SQL Server Compact 3.5 SP2 or higher however this is not necessary as the Sage
Pastel Accounting installation will verify if you have SQL Server Compact 3.5 SP2 or
higher if not it will install the SQL Server Compact 3.5 SP2 during the installation.
 Should you receive any errors with regards to the SQL Server Compact you will need to
manually upgrade or SQL Server Compact 3.5 SP2 or higher. If you are unsure how to do
this please contact your IT Technician for assistance.
 Ensure the downloaded file is the correct size
 Please ensure if the downloaded file is a .zip file that you extract the file before you attempt
to run the installation

Should you receive errors during the installation please turn off you anti-virus and Windows
Firewall.

The Anti-virus or Windows Firewall could be blocking files needed to run the installation and turning
them off should allow the necessary access.

Please ensure you contact your IT consultant or Network Administrator before you turn these
features off.

Please ensure after the installation you re-enable the anti-virus and Windows Firewall.

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