Sriram CV
Sriram CV
E-mail: [email protected]
Mobile: +91 8667836520
Summary
Senior Software Engineer with an overall 8 years of experience in the Software Industry and 4
years of experience in Transact Core Banking Domain (previously known as T24).
Product Knowledge
COB architecture
Core Services
Core Infra & EB
OFS, Batch Processing, Multi-threading
Java & Core Java
Hands on experience on both TAFJ and TAFC platforms
Professional History
As part of Core EB & Payments Team member, actively involved in issues and bug identification
concerning the EB, Services ,COB ,Payments , TPH modules and troubleshooting the same.
expertise in miscellaneous deals and guarantees.
Responsibilities:
Analyzing the reported core issues effectively and need to give the solution with in a time
limit.
Replicate the issues if it’s a Bug; document the problem with exact client’s scenario and
send it to Maintenance team to fix the code.If necessary, correction required, provided the
same with proper document and relevant data.
As part of FLS Team member, actively involved in issues and bug identification concerning the EB,
Services ,COB ,Payments , TPH modules and troubleshooting the same.. Also helped client in
gathering new requirements for their local development.
Temenos Premium Support Service -PSS- MUFG HONG KONG GOLIVE SUPPORT.
Duration : DEC 2023 to FEB 2024
Technology Used : T24,TAFC/TAFJ,JBASE, Jboss
Role in Project : PSS
As a part of Go live support team helped client in fixing COB issues, Service crashes during Golive
period and supported client in analyzing application modules like PD,LC,LD,MD,LI,Forex issues
and provided correction and root cause analysis during Extended support period . Helped client in
developing local Version , Enquiries and providing correction routines and tracers while analysing
issues.
Responsibilities:
• End to end management of Critical incidents.
• Initiating and managing WAR rooms for critical cloud incidents.
• Triage of all incidents (all severities).
• Ensure timely response for critical issues being logged.
• Monitoring of cloud alerts and acting upon it to resolve any unforeseen circumstances before the impact is reported.
• Platform Support (Restarting server and Services).
ASG Team is a 24*7 Team that takes care of severity 1 tickets in the production system for clients.
This team has to respond immediately to the problem reported to sort out within the SLA usually,
we have very little time within which we need to get back the production system up and running.
Responsibilities:
As part of the Application Specialist Group, handled 200+ Priority 1 issues related to
various product modules affecting clients business and resolved the same within the SLA
committed
Analyzed various system down situations, live COB (Close of Business) issues, ATM, DW,
and assisted clients in bringing the production system back up running online.
The Application Specialist Group provides support to online problem or EOD/COB crash
reported by clients which results in Business impact in their production environment.
The ASG also provides Go Live Support to Upgrade and implementation for clients.
Application Specialist Group Supports clients in installing license codes, installing fixes,
rollback of fixes and running correction routines in production.
Application Specialist Group handles calls from different products and connect respective
teams.
Analyze and resolve critical calls logged by clients.
Provided training and guided junior members
Handled many escalations for production issues/system down.
Project Description:
This project is purely on education domain. It helps the user to register themselves for a course to
the respective university.