E Amount Due $ 343.

39
S e e Message C enter

Visit www.psegliny.com Customer ID: 0338-4036-83-0 | Account #: 5047443603

Service To:John Andrew
Sade Chislom
S Curtis
88-5245 Edna Dr #2
69th Rd Forest NY
| Syosset Hills NY, 11375
11791

ACCOUNT SUMMARY
MESSAGE CENTER 2024 - Feb23
Service From Jan 24,2025 23,2025
2024 Previous $ 197.66
balance 142.77
THIS IS A FINAL TERMINATION NOTICE N ew charges 2.96
Late P ayment C harge $343.
343.39
PLEASE BRING THIS NOTICE TO OUR Total Account B alance
ATTENTION WHEN PAYING THIS BILL.
$ 197.66
Past due required by March 25 to avoid termination
B ecause of the unpaid balance of $197.66, your service is See Message Center
scheduled to be turned off if payment is not received by Mar C urrent C harges due 145.73
25, 2024. C all us at 1-800-490-0025. W e would like to
continue your service. Assistance may be available from the Total Amount $ 343.39
D epartment of Social S ervices. C all them at (516)227-8519 A 1.5% late payment fe e will be applied to outstanding charges if
for further information. E nclosed is a pamphlet summarizing payment is not received by March 20, 2024
your rights as a utility customer in the State of N ew York.
F or payment locations, ple ase visit www.P S E G LIN Y.com

YOUR ENERGY USAGE

D aily Usage D aily C ost Total Use
NEXT METER READING F eb 24 20 kWh F eb 24 $4.76 593 kWh
O n or about 03/22/2024
Average D aily Use
(monthly use / days in period)
CONTACT US
Customer Service
1-800-490-0025 | Espanol :1-800-490-0085 19 20
W e ekdays 8AM-8PM, Automated Phone S ervices _ 24/7
14

Outages/Emergencies (24/7) F eb Mar Apr May Jun Jul Aug S ep O ct Nov D ec Jan F eb
T ext O U T to P S E G LI (773454) or C all 1-800-490-0075 40° 44° 56° 61° 68° 77° 73° 67° 59° 45° 44° 38° 40°
2023 2024
Hearing/Speech Impaired - TTY Device Required C urr Bill Vs. Last Y e ar Actual E stimate
711 O ne kWh of energy is equal to 1000 watt hours and will power a 100 watt
light bulb for 10 hours (100 watts x 10 hours = 1,000 watt-hours = 1 kWh).
Energy Efficiency | Report Theft of Service
1-800-692-2626 1-631-755-6871
facebook.com/PSEGLI twitter.com/PSEGLI
W e ekdays 7AM-11PM, S at, Sun 9AM-6PM
P A G E 1 of 3 C U S T O M E R ID: 0338-4036-83-0 BILL D A T E 02/26/2024
Ple ase detach here and return with your check made payable to P S E G Long Island.
CUSTOMER ID: 0338-4036-83-0
Amount Due $ 343.39
See Message Center
PAY YOUR WAY, 24/7
W e offer a variety of methods that make it e asy to Enclosed: $
120006080000D0

pay your bill. S e e reverse side for more information.

JohnSade
Andrew Chilsom
S Curtis
P S E G LI
P O Box 888 88-52
4569th
Edna RdDr#2
Hicksville N Y 11802-0888 Forest Hills NY,
Syosset NY11375
11791-3717
 Customer ID: 0338-4036-83-0 | Account #: 5047443603

Meter # 98165497
Usage Reading Amount Due $ 343.39
2025
Actual re ading on 02/23/2024 25153 S e e Message C enter
2025
Actual re ading on 01/24/2024 -24560
Electricity used in 30 day(s) 593 K W H

BILL DEFINITIONS
DETAILS OF CURRENT ENERGY CHARGES KWH - Kilowatt Hour - energy consumed if 1,000 watts (ex. ten 100W bulbs) are
R ate 180 - R esidential, G eneral Use used for one hour.
kW or Demand - The highest amount of electricity used in any 1/4 hour during
52% Delivery & System Charges $ 74.30 the billing period. 1 kW is equal to 1000 watts.
Meter Multiplier - C onverts recorded use to total use on meters that are
includes operation and maintenance of designed to only record partial use.
the electric system and certain transition charges of $0.021651/kWh Basic Service - The minimum daily cost for a 24/7 connection to the electric
on behalf of the Utility D ebt S ecuritiz ation Authority, the owner of system.
such transition charges. Delivery Service Adjustment - C harge or credit that tracks actual expenses
against budgeted expenses for unpredictable costs, such as storm response.
B asic S ervice : 30 day(s) @ $ .5100 = 15.30 Distributed Energy Resources (DER) Charge - recovers the cost of
energy efficiency and conservation programs, as well as renewable technologies.
M F C : 593 K W H @ $ .002293 = 1.36 Revenue-Based PILOTs (Payments in Lieu of Taxes) - State and local
First 250 K W H @ $ .0972 = 24.30 taxes on utility revenues. This does not include property taxes assessed on the
electric system, which make up 15% of your bill.
N ext 343 K W H @ $ .0972 = 33.34 Revenue Decoupling Adjustment - C harge or credit applied to balance
actual delivery revenue with the approved revenues level.
E ncourages energy efficiency by bre aking utility dependency on sales revenue.
44% Power Supply Charges $ 62.77 NY State Assessment - Assessment imposed on all utilities and collected on
includes the purchase of fuel (e.g. oil and gas) behalf of the State.
used to produce electricity and electricity purchased directly. Suffolk Property Tax Adjustment - The amount collected by P S E G LI from
Suffolk C ounty customers representing the overpayment of property taxes to the
Shoreham taxing jurisdictions from a court-ordered legal settlement dated
593 K W H @ $ .105848 = 62.77 January 11, 2000.
Sales Tax - State and/or local sales taxes.
4% Taxes & Other Charges $ 5.70 Customer Benefit Contribution (CBC) Charge - the cost of
customer-funded public benefit programs. Applicable to net meter customers who
connect on or after January 1, 2022.
D E R C harge 593 K W H @ $ .004675 = 2.77 Merchant Function Charge (MFC) - administrative and collection
related costs associated with procuring electric supply.
D elivery S ervice Adjustment 0.46
R evenue D ecoupling Adjustment 0.03
N Y State Assessment 0.39
R evenue-B ased PIL O T S 2.05

100% Total Charges $ 142.77

P A G E 2 of 3 C U S T O M E R ID: 0338-4036-83-0 BILL D A T E 02/26/2024

It's Your Bill. How You pay is Your Choice.

Online or Phone DirectPay Credit Card In Person By Mail

Make a payment anytime Automatic payments P ay your bill with a credit P ayments are accepted P ayments to:
from a checking or savings from your bank. Skip card online or by phone at any customer service P S E G LI
P O Box 888
account with My Account, check and stamps. (fe e may apply). center or authoriz ed Hicksville N Y 11802-0888
by phone or by text. N ever worry about locations.
due dates. S end correspondence to:
P S E G Long Island, P O
www.psegliny.com www.psegliny.com www.psegliny.com Locations at Box 9083, Melville, N Y
Text PAY PSEGLI (773454) 1-800-490-0025 www.psegliny.com 11747-9083
1-800-490-0025

GO PAPERLESS! To sign up visit psegliny.com/paperless

 Customer ID: 0338-4036-83-0 | Account #: 5047443603

Additional Messages

Your last bill was not paid within 23 days of the bill date, so a Late P ayment C harge of 1.5% per month is on this bill. Ple ase
pay within 23 days from the date of this bill to avoid additional charges at the same rate.
As of January 1, 2024, your billing rate has be en modified. Ple ase review the information enclosed with this or previous bill.
O ur walk-in C ustomer S ervice C enters are currently closed. Visit psegliny.com for payment options, including in-person, and
fre e online account services.

P A G E 3 of 3 C U S T O M E R ID: 0338-4036-83-0 BILL D A T E 02/26/2024

If You Cannot Pay Your Bill
You can receive referrals to resources in your Summary of Rights on
community that offer financial assistance if you
are having difficulty paying your bill.
Final Termination Notices
As contained in the New York State Home Energy
Department of Social Services Fair Practices Act (HEFPA)
Nassau County: 516-565-4327 The enclosed bill contains a Final Termination
Suffolk County: 631-853-8825 Notice because past bills have not been paid. We
Queens: 1-800-692-0557 hope you will pay the amount due and permit us to
continue service. Please make payment by the Final
Important Contact Information Notice Date as shown on your bill. Call us at
1-800-490-0025 or visit one of our customer offices
PSEG Long Island
if you have a dispute with the billing or if you wish
By telephone: 8 AM - 8 PM, Monday - Friday to arrange a deferred payment agreement.
For Billing Questions ...........................1-800-490-0025
.....................................................................or 631-755-6000 Under the Home Energy Fair Practices Act (HEFPA),
For Electric Service ...............................1-800-490-0075 passed by the New York State Legislature in 1981,
.....................................................................or 631-755-6900 you have certain rights and protections as a
En Español................................................1-800-490-0085 residential utility customer. The following is a
.....................................................................or 631-755-6800 summary of those protections which may help you
keep your service on.
If you are calling from outside the New York Metro
area, please use the “(631)” numbers.

Customer Service Centers: Visit www.psegliny.com

1 Bill Questions, Problems
If you believe your bill is wrong, you should
call us at 1-800-490-0025 or visit any customer
office. If you disagree with our explanation or
or call 1-800-490-0025 for locations and hours.
findings, you may contact the NYS Department of
In writing: PO Box 9083, Melville, NY 11747 Public Service (Department) – see back – and ask
them to review your electric account. Your service
NYS Department of Public Service will not be turned off while your complaint is being
investigated either by PSEG Long Island or by the
By telephone: 8:30 AM - 4 PM, Monday - Friday Department as long as you pay your undisputed
1-800-342-3377 current bills and the undisputed portion of your past
bills. At your request, all replies to your complaint
In writing: 90 Church Street, 4th Floor, New York,
will be in writing.
NY 10007-2919
Servicio Bilingue
Si desea consultarle a un representante de habla
hispana, para que le explique cuáles son sus
derechos y responsabilidades como cliente
PSEG Long Island, llame al 1-800-490-0085.
FC 11287 11/15
 be turned off. If we find that such a problem may
2 Payment Plans
If you are having problems that make it difficult
for you to pay your bill, we will work with you to come
occur, we will refer your case to the Department of
Social Services to ensure that arrangements are made
for your health and safety.
up with a payment agreement. We consider your
financial circumstances and any income limitations
you have when working out a down payment and a
payment schedule. We can ask you for a down
4 HEAP, Public Assistance and Supplemental
Security Income (SSI) Recipients
If you receive or are income-eligible for HEAP, public
payment of 15 percent of the amount you owe, or one- assistance or Supplemental Security Income (SSI), you
half of your average monthly bill (whichever is may be able to prevent your service from being turned
greater). However, you may not have to make a down off by contacting PSEG Long Island and your local
payment if you can show financial need, and welfare center. Your center may be able to make
installment payments can be as low as $10 per month. payment arrangements to keep your service on. For
additional information, call us at 1-800-490-0025.
3 Special Protections in Special Situations
If any of the following special situations apply
to you, please call us at 1-800-490-0025 5 Emergency HOTLINE
The Department of Public Service has a special
a. Medical Emergencies hotline. They may be able to assist you in negotiating
If a medical doctor, local Board of Health, nurse a payment agreement so your service can be turned
practitioner, or physician assistant certifies that a back on or continued, especially if you have a serious
medical emergency exists in your household, we problem resulting from the loss of a heat-related
must continue to provide service for 30 days. This service. The Hotline number is 1-800-342-3355. It is
30-day period can be extended if the medical staffed between 7:30 AM and 7:30 PM on regular
professional certifies that a medical emergency still business days.
exists and if you verify that you are unable to pay
your bill. If you or a member of your household uses
a life-support device, the certification will remain in
effect indefinitely as long as you verify once every
6 When Your Service Can Be Turned Off
If you do not pay your bill or take other steps
to keep service on, we can turn off your service on
three months that you are unable to pay your bill. or after the expiration date shown in the FINAL
TERMINATION NOTICE on your bill. Your service
b. Elderly, Blind or Disabled
can be turned off only Monday through Thursday
If you are over 62 years of age, blind or disabled
between the hours of 8:00 AM and 4:00 PM. We
and are faced with a service turn off, we must make
a special effort to keep your service on. Please cannot turnoff your service on a holiday, on the
contact us immediately. If we are not successful in day before a holiday, on days when our customer
working out an arrangement to keep your service on, offices are closed, or during the two-week period
we must refer your case to the Department of Social covering Christmas and New Year’s.
Services and continue your service for 15 business
days after the referral.
c. Heat-related Service in the Winter
During the period from November 1 through April 15,
7 If Your Service Is Turned Off
There is a charge to turn on electric service.
The fee is $80 to restore service.
we must make every effort to determine, through
personal contact or by telephone, whether or not the
loss of heat-related service may cause a serious
problem with your health or safety before service can
8 Information
If you need to find out more about your rights,
contact us at 1-800-490-0025.
If you find it difficult to keep up with energy bills, Qualifying for Emergency HEAP Grants HEAP Contact Information and Locations
help may be available from PSEG Long Island and • Income-eligible households out of fuel, less than a
other sources. You may qualify for one or more of Apply online at MyBenefits.ny.gov
¼ tank or 10-day supply, or termination or 72-hour
these programs, but please reach out to us even if threat of termination of PSEG Long Island service. Nassau County . . . . . . . . . . . . . . . . 516-565-4327
you think you don’t qualify. Suffolk County . . . . . . . . . . . . . . . . 631-853-8825
• HEAP Emergency Services Unit will address Rockaways . . . . . . . . . . . . . . . . . . . 800-692-0557
Home Energy Assistance Program (HEAP) Emergency Fuel needs for consumers who run
out of fuel after the DSS offices have closed for NASSAU COUNTY:
HEAP is a federally-funded financial assistance
program designed to help income-eligible business; Evenings after 4:30 p.m., weekends and 175 Fulton Avenue, Hempstead, NY
households pay energy bills. It is not a loan. You do holidays.
SUFFOLK COUNTY:
not have to repay any assistance received through
this program. HEAP Emergency Services 2 South 2nd Street, Deer Park, NY
Nassau County . . . . . . . . . . . . . . . . . . 516-573-8626 Applicants may call: 631-854-6684 or 6685
There are two types of HEAP grants available, Suffolk County . . . . . . . . . . . . . . . . . . 631-854-9100 Fax: 631-854-6686
“Regular” and “Emergency” Grants. Depending Rockaways . . . . . . . . . . . . . . . . . . . . . 311
upon your financial situation, you may qualify for 200 Wireless Boulevard, Hauppauge, NY
one or both. Any consumer in need of Emergency Heating Applicants may call: 631-853-8820
Equipment Repair or Replacement must file an Fax: 631-853-8842
To qualify for assistance from HEAP you must:
Emergency Temporary Assistance application in 893 East Main Street, Riverhead, NY
• Have an energy bill in your name or have your
person at a DSS service center. Applicants may call: 631-852-3631
heat included in your rent (apartment or house)
Fax: 631-852-3644
• Have income that falls within the following Applying for HEAP
guidelines: Regular HEAP benefit applications can be processed ROCKAWAYS:
by telephone, by mail, or by fax. Applications may 325 Beach 37th Street, Far Rockaway, NY
HEAP Guidelines - 2023/2024
also be filed online through MyBenefits.ny.gov.
You may apply in person, but it is not required. Senior Citizens
SIZE OF INCOME SIZE OF INCOME If you are 60 years old or older, disabled, or
HOUSEHOLD LEVEL* HOUSEHOLD LEVEL* You will need the following documents for your receive Supplemental Security Income (SSI), you
1 $3,035 8 $8,056 HEAP application: can apply for HEAP at your local senior citizen’s
2 $3,970 9 $8,231 aYour current PSEG Long Island (and/or main fuel office. Applications can also be mailed to you.
3 $4,904 10 $8,407 source) bill
4 $5,838 11 $8,582
Rockaways . . . . . . . . . . . . . . . . . . . 311
5 $6,772 12 $8,890 a“Final Disconnect Notice” or other shut-off notice Nassau County . . . . . . . . . . . . . . . . 516-227-7386
6 $7,706 13 $9,532 (for Emergency HEAP) Suffolk County . . . . . . . . . . . . . . . . 631-853-8326
7 $7,881 14+ *Add $642 per person
*or less per month aRecent pay stub or other proof of your household’s Emergency Assistance from the
total gross monthly income
Department of Social Services
Qualifying for Regular HEAP Grants aProof of residence (tax bill, lease, deed or receipt Households experiencing temporary financial
• Income-eligible households whose heating costs showing your address) difficulties may be eligible for emergency
are included in the rent and who pay for other assistance. It is not necessary to apply for ongoing
utilities (electric, gas, oil, etc.) aDocuments identifying each household member assistance from Social Services in order to qualify
(birth certificates, social security cards, school
• Income-eligible households who do not live in for these grants.
records or drivers’ licenses)
government-subsidized housing and have heat
utilities included in their rent aProof of qualified alien status if you are not
a US citizen
• Income-eligible households who pay energy
bills directly
PSEG Long Island Assistance United Way’s Project Warmth Program
[email protected] Project Warmth, administered by United Way of Long
631-755-3407 Island, is an emergency assistance program to help
Our Consumer Advocates can guide you to families and individuals with energy emergencies.
and help you apply for financial assistance from Project Warmth provides a one-time grant for fuel,
PSEG Long Island and social service agencies. plus an additional amount for fuel-related electricity.
If you are experiencing a financial hardship, The heating grant may be used to pay for any fuel
call or email us. source such as oil, gas, electric, propane, etc. Project

Residential Energy Affordability

Warmth is expected to open in January 2024 and will
be available until funds are exhausted.
Do You Need
Partnership (REAP)
REAP is a program offered by PSEG Long Island
for income-eligible customers designed to help
Contact Project Warmth in January at 2-1-1 or
1-888-774-7633.
Help Paying
save energy and lower electric bills. Participants
will receive a FREE home survey and a REAP
technician will provide energy saving tips and
Qualifying for Project Warmth
If you are eligible for HEAP, you MUST apply for Your Energy
HEAP before applying for Project Warmth
may install FREE energy-saving measures such as
LED bulbs, energy-efficient appliances, water flow
devices, and potentially more.
You may be eligible for assistance if you:
• Are a resident of Nassau or Suffolk County Bills?
or the Rockaways
• Have a severely overdue bill, demonstrate
Visit us online: psegliny.com/efficiency or financial hardship and provide an acceptable
call 1-800-263-6786 to learn more. explanation for the arrears
• Have not received grants during both of the last
REAP Income Guidelines - 2023 two Project Warmth grant periods
SIZE OF ANNUAL MONTHLY • Did NOT top off your oil tank during a prior
HOUSEHOLD INCOME INCOME
grant period
1 $43,664 or less $3,638.67 or less
2 $57,104 or less $4,758.67 or less
3 $70,544 or less $5,878.67 or less
4 $83,984 or less $6,998.67 or less Personas Que Hablan Español
5 $97,408 or less $8,117.33 or less ¿Tienes difficultad en manejando sus cuentas?
6 $110,848 or less $9,237.33 or less Llamenos al 1-800-490-0085.
7 $113,376 or less $9,448.00 or less
8 $115,888 or less $9,657.33 or less
Hay representantes

PSEG Long Island’s Household Assistance

Program (HAP)
PSEG Long Island offers a discount for customers
participating in select assistance programs,
including HEAP, Medicaid, Public Assistance, and
veteran’s disability pension (non-service related).
psegliny.com/assistance
Visit psegliny.com/assistance or call 1-800-490-0025
1-800-490-0025.
31112-I-0076 11_23
Calling all Parents and Educators! Free
Electric Safety Presentations Available.
Our most important priority DETAILS:
is safety and that starts with • Available to elementary school students grades
the youngest people we 1 - 6 in Nassau, Suffolk and the Rockaways.
serve. PSEG Long Island
offers our free Safety Sleuth • A team of PSEG Long Island Emergency
Response personnel with a state-of-the-art
Touch-A-Truck assemblies to
bucket truck and related equipment are ready
schools across Long Island to visit your school.
and the Rockaways. Students
will learn about electrical • Students will receive a valuable educational
safety at an informative and experience, important safety tips and fun
interactive outdoor school giveaways.
assembly. See more details on the other side.

Whether you’re a parent or educator, request a visit at

iamempoweredpsegli.com/safetysleuth.