NETPRO 11H en
NETPRO 11H en
USER MANUEL
Content
1. SAFETY INSTRUCTIONS....................................................................................................................................................1
2. INSTALLATION INSTRUCTIONS......................................................................................................................................1
UNPACKING INSPECTION..........................................................................................................................................................................................1
ATTENTION ITEMS OF INSTALLATION.............................................................................................................................................................................2
UPS REAR PANEL VIEW..............................................................................................................................................................................................2
UPS OUTPUT CONNECTION.......................................................................................................................................................................................5
EXTERNAL BATTERY CONNECTION PROCEDURE FOR LONG BACK UP TYPE.............................................................................................5
INSTALLATION.............................................................................................................................................................................................................7
LED FUNCTION...........................................................................................................................................................................................................10
LINE MODE..................................................................................................................................................................................................................16
BATTERY MODE.........................................................................................................................................................................................................17
ECO MODE...................................................................................................................................................................................................................17
FAULT MODE...............................................................................................................................................................................................................17
6. TROUBLE SHOOTING.......................................................................................................................................................20
8. NETWORK COMMUNICATION......................................................................................................................................22
1. Safety instructions
●The power outlet voltage may still have 220V even not connect to the mains power.
●For the battery cable or power cord replacement, please contact our service station or dealer to
purchase, in order to avoid fire caused by inadequate capacity or heat ignition.
●Do not place the battery or battery pack in the fire, that will injure due to explosion.
●Please do not open the UPS case as you will, there is risk of electric shock
●Do not touch the battery connection terminals. Battery loop and input voltage loop is without isolation,
which may cause high voltage risk between the battery terminal and ground.
●Should not connect the equipment like hair dryer or electric heater, to ensure the safety for the UPS
Attention:
UPS has high voltage inside, for the personal safety; please do not repair by yourself. If any questions,
please contact local service center or dealer.
2. Installation instructions
Unpacking inspection
●Open the UPS package, please check the enclosed accessories including a user manual, communication
cable, CD-ROM. The long-back model is also including the cable for connection to battery bank.
●Check the UPS if any damage in transport. If found damaged or parts missing, do not power on, please
turn to the carrier and dealer.
●To determine whether this UPS is the model you want to buy. Check the model name showed both on
the front panel and rear panel of UPS to confirm.
Please save the packaging box and packaging materials for future transport use. As heavy product,
please transit the UPS with care.
-1-
Attention items of installation
●The UPS location circumstance must be with good ventilation, away from water,
flammable gases and corrosive entities.
●Do not lie down the UPS against the wall so that front and side panel air intake hole,
rear panel air outtake hole unobstructed.
●The peripheral environment temperature around the UPS should be within 0 ℃ ~ 40
℃.
● If dismantling the machine at low temperatures, there may be condensation droplets,
users can not install or operate it before completely getting dry both inside and
outside, otherwise there will be danger of electric shock.
● Place the UPS near the mains socket to cut off AC mains without any delay at any
emergent case.
Attention:
●Make sure the load after the UPS is off when user start wiring the load to UPS, then
turn on them one by one later.
●Please connect the UPS with the socket which is over-current protected.
●All the power socket should be configured with earthling devise for safety.
●UPS could be electrified or powered whether the input power cable is tied on or not,
even when the UPS is off. The only way to cut off the output is switching off the UPS
and disconnecting the mains power supply first and second
●For all standard type UPS, it is advised to charge the battery over 8 hours before
virginally used. Once the AC mains power energizes the UPS, it wills auto-start the
charging work. If without prior charging, UPS output remains as usual but with shorter
back up time than normal.
●When connect motor, display equipment, laser printer etc, UPS power selection
should be based on the startup power of the load which is usually twice as rated power.
UPS installation work should comply with local electrical standard and only can be
done by professional technician. 1KVA~3KVA units could use wall socket as input
power connection.
●For all type UPS, it is advised to charge the battery over 8 hours before virginally
used. Once the AC mains power energizes the UPS, it wills auto-start the charging
work. If without prior charging, UPS output remains as usual but with shorter back up
time than normal.
1-2-3 KVA. UPS Front panel view
6-10-20 KVA.
UPS Rear panel
view
1kva rack standard type rear view
Surge
Protection for TEL/MOD Intelligent
EM/FAX slot
Input slot
SurgeCommunication
Over current Output
protectioninterface
protection socket
UPS output
connection
Type Connectors (The socket type is selectable)
1KVA Socket (2)
2KVA Socket (3)
3KVA Socket (3)
6KVA Terminal block
10KVA Terminal block
●As per different UPS type, end user are instructed to configure different battery
voltage as below sheet. More or less units are forbidden or else something abnormal
or faulty will appear.
● One end of battery cable is for UPS terminals while the other end with triple cables is
for battery terminals. Correct installation procedure is highly vital or else probable
electric shock will arise. Users are strictly required to follow the below procedure.
●Connect battery in correct way and make sure the total battery voltage is available for
UPS.
●Correctly connect the long battery cable to battery terminals first, red wire is to
positive plate while black is to negative. If users connect the UPS first, electric shock
or other danger could not be avoided.
● Before connect load after UPS, users should supply main power to UPS and energize
it.
● Connect long battery cable to UPS terminals with correct poles link (red is for “+”,
black is for“-”), UPS will auto start the charging work.
The connection view is like below figures:
Surge Communicatio
Output
Over protectio n interface
slot
current n
protection
Intelli
gen
t
slot
Surge
protection
Red
Black
Red
Black
3. Panel function and operation
The operation is simple, operators only need to read the manual and follow the operation instru
ctions listed in this manual without any special training.
Keys function
※ ON key + )
Press and hold this key for more than half a second to turn on the UPS.
※OFF key + )
Press and hold this key for more than half a second to turn off the UPS.
※ TEST/MUTE key + )
Press and hold the key for more than 1 second in mains mode or economical mode: UPS runs the
self-test function.
Press and hold the key for more than 1 second in battery mode: UPS runs the mute function.
※INQUIRING key , )
Non-function setting mode:
Press and hold or for more than half a second (less than 2 seconds): display the items orderly.
Press and hold for more than 2 seconds: Circularly and orderly display the items every 2 seconds,
when press and hold the key for some time again, it will turn to output status.
Function setting mode:
Press and hold the key for more than half a second (less than 2 seconds): Select the set option.
※Function setting key
Non-function setting mode:
Press and hold the key for more than 2 seconds: Function setting interface.
Function setting mode:
Press and hold the key for more than half a second (less than 2 seconds): Affirm the set option.
Press and hold the key for more than 2 seconds, exit from this function setting interface.
LED Function
From left to right is Inverter LED, Battery LED, Bypass LED and warning LED.
Warning red LED is on: UPS is fault. For example: Overload beyond the allowed time, inverter fault,
BUS fault, over temperature fault etc.
Bypass yellow LED is on: UPS is alarming. For example: Bypass mode supply power and etc.
Battery yellow LED is on: UPS is alarming. For example: Battery mode supply power and etc.
Inverter green LED is on: UPS is normally powered by mains or ECO mode or battery mode.
PS: LED display detail in different mode is listed in 5 items.
Working mode
display area
i. This area will display the power capacity of the machine after start the UPS within 20
seconds.
i. After over 20 seconds, this area will display the work mode of the machine. e.g. stdby(standby
mode),bypass(bypass mode),line(AC mode),bat(battery mode),batt(battery selftest
mode ),ECO(economic mode),shutdn(shutdown mode).
UPS has setting function. It can run the setting on any mode. After setting, it will become effective at
once when meets some standards. The set information can be saved only when the battery connected
and normally turning off the UPS.
The operation of setting is as following:
② Enter the ECO setting interface. Press and hold the function setting for more than half a
second(less than 2 seconds), then come to setting interface of ECO, at this time, the letters “ECO” will
light for a long time. The “ON”(or OFF) will flash. Press and hold the inquiring key( , )for
more than half a second (less than 2 seconds) to determine whether the ECO function is used or not. If
used, the corresponding word is “ON”, if not, the word is “OFF”. It can be determined by yourself.
③ Confirm the ECO selecting interface. After selecting ON or OFF, press and hold the function setting
key for more than half a second (less than 2 seconds). Now, the ECO setting function is
completed and the “ON” or “OFF” will light without flash.
④ Exit from the setting interface. Press and hold function setting key for more than 2 seconds,
exit from the setting interface and turn to main interface.
come to setting interface, Press and hold the function setting for more than half a second(less
than 2 seconds), select the function setting, choose the bypass output interface, at the moment, the letters
“bPS” will flash.
②Enter the Bypass output selecting interface. Press and hold the function setting for more than
half a second(less than 2 seconds), then come to setting interface of bPS, at this time, the letters “bPS”
will light for a long time. The “ON” letter will flash. Press and hold the inquiring , )for
more than half a second (less than 2 seconds) to determine whether the bPS function is used or not. If
used, the corresponding word is “ON”, if not, the word is “OFF”. It can be determined by yourself.
③ Confirm the Bypass output selecting interface. After selecting ON or OFF, press and hold the
function setting for more than half a second (less than 2 seconds), Now, the bPS setting
function is completed and the “ON” or “OFF” will light without flash
④Press and hold function setting key return to main interface.
⑤ After setting bPS as ON, when mains power plugged in without turning on the UPS or no main power
plugged in, there is bypass output but no power down backup function.
for more than 2 seconds, exit from the setting interface.
Output voltage setting
①Enter the setting interface. Press and hold the function setting for more than 2 seconds,
then come to setting interface, Press and hold the inquiring , )for more than half a
second(less than 2 seconds), select the function setting, choose output voltage setting interface, at the
moment, the letters “OPU” will flash.
② Enter the output voltage selecting interface. Press and hold the function setting for more than
half a second(less than 2 seconds), then come to setting interface of output voltage OPU, at this time, the
letters “OPU” will light for a long time. The numerical value below the OPU will flash. Press and hold
the inquiring , ) for more than half a second (less than 2 seconds), select the numerical value
in accordance with “OPU” function. The provided voltages are 208v, 210v, 220v, 230v, 240v, you can
choose anyone by yourself (The default is 220v).
③ Confirm the output voltage selecting interface. After selecting numerical value, press and hold the
function setting , for more than half a second (less than 2 seconds). Now, the OPU setting function
is completed and the numerical value will light without flash.
④ Exit from the setting interface. Press and hold function setting for more than half a
second (less than 2 seconds), exit from the setting interface and return to main interface.
Press and hold the inquiring or for more than half a second(less than 2 seconds) to inquire about
items. The inquired items include input, battery, output, load, temperature. The displayed items on LCD
screen are showed as following:
Output:Display the output voltage and output frequency of the UPS. As the following graphic shows,
the output voltage is 220v, the output frequency is 50Hz.
Load: Display the numerical value of the active power (WATT) and apparent power(VA) of the load. For
example, as the following graphics shows: the WATT of the load is 800w, VA is 1000VA (when
disconnect load, it is a normal phenomenon to show a small numerical value of WATT and VA).
Temperature: Display the maximum temperature of the components in the UPS. As the following
graphics shows: the maximum temperature is 40℃.
Input: Display the voltage and frequency of the input. As the following graphics shows: the input
voltage is 220v, input frequency is 50Hz.
Battery: Display the voltage and capacity of the battery (determined by type). As the following graphics
shows: the battery voltage is 24v, the capacity of battery is 100%(the capacity of battery is
approximately reckoned according to the battery voltage).
Press and hold the inquiring for more than 2 seconds, LCD begins to display the items circularly
and orderly which transfer to another every 2 seconds. Press and hold the key for some time again
within 30s, it will return to output status.
Bypass mode
Bypass yellow LED is on, the buzzer beeps once every 2 minutes. The warning red LED is on when
beeping, LCD displays are according to the exact load and battery capacity.
Turn to bypass mode under the following two conditions:
① Turn off the UPS on line mode while start the bypass output.
② Overload on line mode.
NOTE: When UPS is working on bypass mode, it has no back up function.
Line mode
LED indications on front panel on line mode are as following: The inverter green LED is on.
When input AC mains is in line with the working conditions, UPS will work on line mode.
Battery mode
LED indications on front panel on battery mode are as following: both the inverter green LED and
battery yellow LED is on, the buzzer beeps once every 4 seconds. The warning red LED is on when
beeping.
When the mains power down or instable, UPS will turn to battery mode at once.
ECO mode
LED indications on front panel on ECO mode are as following: both the inverter green LED and bypass
yellow LED are on.
When the input mains meets the input range of the ECO mode and start the ECO function, the UPS will
works on ECO mode. If input AC mains exceed the range of ECO several times in a row in a minute but
stays in inverter input range, UPS will work on AC inverting mode automatically.
Fault mode
LED indications on front panel on Fault mode are as following: warning red LED is on and LCD display
fault code and related icon.
One beep
Inverter mode ● ★ 4 sec /
Power on / Switch 6
on beeps
Mains power – One
5 Output overload protection
2
Warning for mains
● ★ beeps / sec
power overload
One beep
Fans fault(fan
7 ▲ ▲ ▲ ★ 2 sec /
icon)
Long beep
8 Faults mode ●
6. Trouble shooting
When the system runs in failure mode, the LCD will show as below:
Fault icon
Fault code
Fault LED on, audible buzzer Output short-circuit Turn of the UPS and disconnect all the load,
Persistently alarm, the fault code make sure there no any fault or internal short
is 45-49 circuit of the load.
And then restart the UPS, if failure still, please
contact the supplier.
Fault LED on, audible buzzer Over load Please check the load level and disconnect the
persistently alarm, the fault code noncritical devices, recount the total capacity of
is 50-54 your load and reduce the load to the UPS.
Please check whether the load device has fault or
not?
Fault LED on, audible buzzer Input NTC fault Please contact the supplier.
persistently alarm, the fault code
is 55-59
Fault LED on, audible buzzer Power fault Please Check whether the input & output power
persistently alarm, the fault code normal or not, contact the supplier if it is
is 60-64 abnormal.
Fault LED on, audible buzzer Input fuse fault Please check if the input fuse is burnt. Replace
persistently alarm, the fault code the old fuse and restart the UPS. If failure
is 65-69 remains, please contact the supplier.
Fault LED on, audible buzzer Fan fault Please check whether the fan connect well, is the
persistently alarm, fan icon in fan plugged and is the fan broken? If all above
the LCD flickers condition is ok, please contact the supplier.
UPS fail to start when operate Pressing time too short Please press the power key more than 2 seconds
“On” key. to start the UPS.
The input connection Please connect the input well, if the battery
is not ready or voltage is too low, please disconnect the input
UPS internal battery and start the UPS with no-load.
disconnect
UPS internal system please contact the supplier.
fault
Back up time become short Battery undercharge Please keep the UPS battery recharging more
than 3 hours
UPS overload Please check the load level and
disconnect the noncritical devices,
Battery maturing, Please change new battery, contact your supplier
capacity descend. to get the new battery and spare parts.
UPS doesn’t have any power go UPS input breaker Please reset the circuit breaker by
through even main power on. disconnects. manual.
* Please take off your ring, watch and other metals before operate the batteries.
* If you want to change the battery cable, please purchase the material from our local service center or
distributors, to avoid heating or spark due to the inadequate power capacity, and even causing fire.
* Don’t dispose of the battery or battery pack near or into fire, otherwise it will explode and injure
person.
* Don’t damage or open the battery case, the battery electrolyte overflow is with highly toxic which is
harmful to human.
* Please avoid short circuit between positive and negative terminal, otherwise may cause fire or
electric
shock.
* Please check the battery voltage before touching. If the loop of battery and loop of input voltage is
non-isolated, that will cause high voltage risk between battery terminals and ground.
8. Network communication
This series UPS offer intelligent network interface with a dedicated Ethernet card (optional accessory),
realizing network communication and management. For more information about this function, please
turn to our local distributor or service center.
Turn on Overload
DC Battery
Appendix 3: Specification Sheet
Rated Capacity 1KVA 2KVA 3KVA 6KVA 10KVA
Input
Rated input voltage 208Vac. / 220Vac. / 230 Vac. / 240 Vac.
Rated input frequency 50Hz/60Hz auto-adaptive
115~295±5VAC (yarım yükte)
Input voltage range
145~295±5VAC (tam yükte)
Input frequency range 45-55Hz+/-0.5% 50Hz
55-65Hz+/-0.5% 60Hz
Phase Single Phase + N + GND
PFC ≥0.98 ≥0.99
Input standard current 4.0A 8.1A 12.1A 24.2A 40.4A
(Linear full load)
Input protection
Rated current protection 8A 15A over 20A over 50A air 80A air
over current current breaker breaker
current breaker breaker
THDI breaker ﹤6% ﹤5%
Bypass voltage range Rated output voltage -34V ~ Rated output voltage +32V
Bypass Low/High restoring point Bypass Low +10V Bypass High-10V
Output
Output voltage 208VAC /210VAC/220VAC/230VAC/240VAC Setting
available
Output PF. 0.9
1000/900 2000/1800 3000/2700 6000/5400 10000/9000
Output power(VA/Watt)
Voltage accuracy ±1%
Output balance voltage ≤200mv
Load crest 3:1
Bypass output before ON Default is No; Setting available
Output frequency
Under Mains mode Same as input frequency
Under battery mode (50/60±0.2)Hz
Phase-locked rate ≤1Hz/s
Total voltage harmonic distortion Full linear load< 3%;Full nonlinear load< 5%
Transfer time
From Mains mode to battery mode 0ms
From battery mode to Mains mode 0ms
From Mains model to bypass mode <4ms 0ms
Auto-recovery yes
Battery
Battery type Sealed lead acid maintenance free battery
DC voltage 24V DC 48V DC 72V DC 192V DC 192V DC
Inbuilt battery 12V. 9 Ah. 12V. 9 Ah. 12V. 9 Ah. 12V. 7 Ah. 12V. 9 Ah.
Quantity 2 4 6 16 16
Back up time ≥5 minutes Based on battery
Non-linear full load
with half load capacity
Charger
Output voltage 27.5±0.4V 55±0.6V 82.5±0 216±0.9 V 216±0.9 V
.9V
Charge method Three-stage charging
90% capacity after 5hrs charging (standard model)
Recharge time
According to battery capacity(long time model)
Input voltage range 80VAC~300VAC
Standard model:1A
Charge current
Long time model: 6A (can extend to 12A)
System Control
Function Silence; cold start; AC restart; Auto restart.
Over-temp protection Fan
testing protection
Protection
AC L and N reversely connecting protection Output short
circuit protection
Communication
Communication port RS232, SNMP card , USB
Software function Graphics analyze; Switch on/off UPS system, Monitor UPS working
status, history record and event log
Display LCD/LED
System Operating Environment
Operation tem. 0 ~ 40 ℃
Store tem. -25℃ ~ 55 ℃
Operating
Humidity 20 ~ 90%(non-condensing)
environment
0m<altitude <1500m, over 1500m,
Altitude
used with power derated
<50db (1-3kva)
Noise
<55db(6-10kva)
●TCP/IP
This model UPS can supply one Intelligent Slot at the rear panel, which was compatible with most of the
software and hardware all of the world, such as running HP open view,IBM net view,SUN net manager
and other operation system. UPS is with function login on internet supplying information of UPS status
and input power, and even capable of controlling UPS via net management system.
For more information, please turn to local supplier or distributor.