Communication and

In-Group Working
Skills
Course Introduction
◎ Time Allocation:
1 course = 30 sessions
1 session= 90 minutes

2
 Materials
1. Problem Solving in Teams and Groups
(Cameron W. Pierc, University of Kansas
Libraries, 2019).
2. College Success (Lumen Learning
courseware).
3. Business communication for success
(University of Minnesota, 2015).
3
 Main Objectives
◎ Understand concepts of team work & communication skills.
◎ Understand the Psychology of Groups.
◎ Explain and apply thinking and Analysis in Critical &
Creative Thinking.
◎ Apply business writing like email, letter, proposal, report…
◎ Analyse ways to become effective and powerful leaders.
◎ Understand leadership theories and model of leadership
effectiveness.
◎ Understand how conflicts appear in groups and how to
manage them in cohesion.
4
 Main Objectives
◎ Describe importance of verbal and nonverbal in
teamwork and how to use them effectiveness.
◎ Valuing how importance of Mental and Physical.
◎ Organizing a business meeting, persuasive
presentations & writing.
◎ State how to establish business networking and
career skills.
◎ Apply team work & communication skills.
5
 Course Content - Chapters
Session I. Groups & Teams Session II. Thinking and Analysis
Overview 8. Patterns of Thought
1. Defining Teams and Groups 9. Creative Thinking Skills
2. Cooperation 10. Thinking with Technology
3. Social Comparison 11. Critical Thinking Skills
4. The Psychology of Groups
5. Shared Information Bias Session III. Business Writing in
6. Inattentional Blindness Action
7. Teams as Systems 12. Proposal
6
 Course Content - Chapters
Session IV. Group & Team Session V: Mental and Physical
Theory Health
13. Power in Teams and 18. Personal Identity
Groups 19. Stress
14. Leadership 20. Mental Health
15. Working in Diverse Teams
16. Conflict and Negotiation
17. Nonverbal Delivery

7
 Course Content - Chapters
Session VI: Groups & Teams Session VII: Career
(In) Action Exploration
21. Groups and meetings 28. Career Development &
22. Persuasive Presentations Résumés
23. Professional Writing 29. Cover Letters
24. Feedback in Writing 30. Interviewing
Process
25. Email
26. Letter
27. Writing a report 8
Effective Studying Methods
◎ Textbook readings in advance.
◎ Explain and understand new concepts and key
points.
◎ Class discussions.
◎ Do exercises/activities, cases, self quizzes
(textbook).
◎ Assignments.

9
 Assessment Scheme
1) On-going assessment:
- Participation 10%
- Group assignment (proposal) 20%
- Activities (write emails/reports/etc.) 10%
- Quiz 10%
- Group Project 20%
- Final exam (60 questions/60’) 30%
2) Completion Criteria: Every on-going assessment
component > 0, Final Exam Score >=4 and Grade Average
>= 5/10
10
◎ 20% group assignment (proposal): Write proposal (min.
4 pages) and present main ideas in class 15’ (10’
presentation, 5’ feedback) for lectures’ approval of the
project.
◎ 10% mark for proposal, 10% mark for presentation.

11
◎ 20% group project: The mini products reflect the
effectiveness of the group works. The presentations must
reflect the ability to follow the oral. For the 30 to 40-minute
presentation, you are required to showcase all of your key
points mentioned in your project proposal and how to
make it done in front of your classmates and lecturer (30’
presentation, 10’ for Q&A).
◎ 10% mark other students in class evaluate group.
◎ Lecturer evaluates 6%, 4% for Q&A (2% each question).

12
◎ Attend more than 80% of contact hours in order to be
accepted to the final examination (6 slots with acceptable
reasons and evidences, absent slot 7th = fail the course),
check attendance list again after each.
◎ Take attendance check: 10’ after the start time.
◎ Late à absent.

13
◎ Actively participate in class activities.
◎ Fulfill tasks given by instructor after class.
◎ Use laptops in class only for learning purpose.
◎ Access the course website E-learning LMS for up-
to-date information and material of the course, for
online supports from teachers and other students
and for practicing and assessment.

14
v Time (submit assignment on time, NO over time).
v Cheating (include dictionary) = zero
v Plagiarism = zero, no excuse, no redo.
v Respect (self + others).
v English speaking zone.
v Be nice, work hard, no excuse.
v Phone, laptop allowed with conditions in class.
v Any other activities that are not allowed in class =
absent.

15
Course Introduction

Q&A

16