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CSS CBC integrating 21st century

Computer System Servicing (Sultan Kudarat State University)

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COMPETENCY-BASED CURRICULUM
A. Course Design

Course Title: COMPUTER SYSTEMS SERVICING NC II

Nominal Duration: 37 hrs. (Basic Competencies)

80 hrs. (Common Competencies)
160 hrs. (Core Competencies)
277hrs + 80hrs SIL

Qualification Level: NC II

Course Description: This course is designed to develop and enhance the knowledge, skills, and
attitudes of a Computer Systems Service Technician, in accordance with industry standards. It covers
the basic and common competencies in addition to the core competencies such as to install and
configure computer systems, set-up computer networks, set-up computer servers and to maintain and
repair computer systems and networks.

Trainee Entry Requirements:

- Can Communicate in Basic English in both oral and written
- Physically, emotionally, psychologically and mentally fit
- With good moral character
- Can perform basic mathematical computation
Course Structure
Basic Competencies
No. of Hours: (37 hours)

Unit of Competency Module Title Learning Outcomes Nominal Duration

1. Participate in 1.1 Participating in 1.1.1 Obtain and convey workplace
workplace workplace information
communication communication 1.1.2 Perform duties following
6 hours
workplace instructions 1.1.3
Complete relevant work
related documents
2. Work in a team 2.1 Working in a team 2.1.1 Describe team role and scope
environment environment 2.1.2 Identify one’s role and
3 hours
responsibility within a team
2.1.3 Work as a team member
3. Solve/address general 3.1 Solving / addressing 3.1.1 Identify routine problems
workplace problems general workplace 3.1.2 Look for solutions to
problems routine problems 3 hours
3.1.3 Recommend solutions to
problems
4. Develop career and life 4.1 Developing career 4.1.1 Manage one’s emotion
decisions and life decisions 4.1.2 Develop reflective practice
3 hours
4.1.3 Boost self-confidence and
develop self-regulation
5. Contribute to 5.1 Contributing to 5.1.1 Identify opportunities to do
workplace workplace things better
innovation innovation 5.1.2 Discuss and develop ideas 5.1.3 3 hours
Integrate ideas for change in
the workplace

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6. Present relevant 6.1 Presenting relevant 6.1.1 Gather data information

information information 6.1.2 Assess gathered data
information 8 hours
6.1.3 Record and present
Information
7. Practice occupational 7.1 Practicing 7.1.1 Identify OHS compliance
safety and health occupational safety requirements
policies and procedures and health policies 7.1.2 Prepare OHS requirements for
and procedures compliance 4 hours
7.1.3 Perform tasks in accordance
with relevant OHS policies and
procedures
8. Exercise efficient and 8.1 Exercising efficient 8.1.1 Identify the efficiency and
effective sustainable and effective sustainable effectiveness of resource
practices in the practices in the utilization
workplace workplace 8.1.2 Determine causes of
inefficiency and/or
ineffectiveness of resource 4 hours
utilization
8.1.3 Convey inefficient and
ineffective environmental
practices
9. Practice entrepreneurial 9.1 Practicing 9.1.1 Apply entrepreneurial
skills in the workplace entrepreneurial workplace best practices
skills in the 9.1.2 Communicate
workplace entrepreneurial 3 hours
workplace best practices
9.1.3 Implement cost effective
operations

Common Competencies
No. of Hours: (80 hours)

Unit of Competency Module Title Learning Outcomes Nominal Duration

1. Apply quality standards 1.1 Applying quality 1.1.1 Assess quality of received
standards materials
1.1.2 Assess own work 10 hours
1.1.3 Engage in quality
improvement
2. Perform computer 2.1 Performing computer 2.1.1 Plan and prepare for
operations operations task to be taken
undertaken
2.1.2 Input data into computer
2.1.3 Access information using
Computer
2.1.4 Produce output/data using 20 hours
computer system
2.1.5 Use basic functions of a
www-browser to locate
information
2.1.6 Maintain computer
equipment and system
3.Perform mensuration 3.1 Performing 3.1.1 Select measuring instruments
and calculation mensuration and 3.1.2 Carry out measurements and
calculation calculation 10 hours
3.1.3 Maintain measuring

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Instruments
4. Prepare and interpret 4.1 Preparing and 4.1.1 Identify different kinds of
technical drawing interpreting technical drawings
technical drawing 4.1.2 Interpret technical drawing 10 hours
4.1.3 Prepare/make changes to
electrical/electronic
schematics and drawings
4.1.4 Store technical drawings and
equipment/instruments
5. Use hand tools 5.1 Using hand tools 5.1.1 Plan and prepare for tasks to
be undertaken
5.1.2 Prepare hand tools 10 hours
5.1.3 Use appropriate hand tools
and test equipment
5.1.4 Maintain hand tools
6. Terminate and connect 6.1 Terminating and 6.1.1 Plan and prepare for
electrical wiring and connecting electrical termination/connection of
electronics circuit wiring and electronics electrical wiring/electronics
circuit circuits
6.1.2 Terminate/connect electrical 10 hours
wiring/electronics circuits 6.1.3
Test termination/connections
circuits
7. Test electronic 7.1 Testing electronic 7.1.1 Determine criteria for testing
components components electronics components
71.2 Plan an approach for 10 hours
component testing
7.1.3 Test components
7.1.4 Evaluate the testing process

Core Competencies
No. of Hours: (160 hours)

Unit of Competency Module Title Learning Outcomes Nominal Duration

1. Install and configure 1.1 Installing and 1.1.1 Assemble computer hardware
computer systems configuring computer 1.1.2 Prepare installer
systems 1.1.3 Install operating system and
drivers for peripherals/devices 50 hours
1.1.4 Install application software
1.1.5 Conduct testing and
documentation
2. Set-up computer 2.1 Setting-up computer 2.1.1 Install network cables
network network 2.1.2 Set network configuration
2.1.3 Set router/Wi-Fi/wireless
access point/repeater
configuration 50 hours
2.1.4 Inspect and test the
configured computer
networks
3. Set-up computer 3.1 Setting-up computer 3.1.1 Set-up user access
servers servers 3.1.2 Configure network services
3.1.3 Perform testing, 30 hours
documentation and pre deployment
procedures

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4. Maintain and repair 4.1 Maintaining and 4.1.1 Plan and prepare for
computer systems and repairing computer maintenance and repair
networks systems and networks 4.1.2 Maintain computer systems and
networks
4.1.3 Diagnose faults of computer
systems and networks
30 hours
4.1.4 Rectify/correct defects in
computer systems and
networks
4.1.5 Inspect and test the
computer systems and
networks

Assessment Methods:

Observation, Demonstration, Written Test, Portfolio

Course Delivery:

Combination of Distance Learning and Face to Face

Resources:

List of Recommended tools, equipment and materials for the 25 trainees for
Computer Systems Servicing NC II

Qty Tools Qty Equipment Qty Materials

10 pcs Screwdriver (standard) 10 units Desktop Computer 400 pcs RJ45
10 pcs Screwdriver (Philips) 10 units Laptop computer/Netbook 25 pcs Modular box (RJ45)
5 sets Precision screwdrivers 10 units Computer for Servers 20 pcs Raceway or Slotted PVC
1.5” x 1.5” x 48”
10 pcs Long nose pliers 10 units Server cabinet/Frame 1 box UTP cable (Cat6)
10 pcs Mechanical Pliers 20 pcs Patch panel (24- 1 can Contact cleaner
48 ports)
10 sets Allen wrench 10 sets Working tables 1 piece Whiteboard
10 pcs Crimping tools 1 unit Internet subscription (at 1 spool Filler (lead free)
least 50 MBps)
10 pcs Soldering iron 10 units Uninterruptible Power 4 pcs Fiber optic cable 2 meters
Supply (UPS) (terminated)
10 pcs Solder sucker 10 units Hub / Switch Qty Installers/Software
5 pcs Wire stripper 1 unit Managed switch 10 units Desktop OS (Windows
7 and up – volume
license for proprietary
software)
1 unit Portable electric screw 1 unit KVM Switch 1 unit Network OS
drill (Windows Server 2008 –
up license for proprietary
software)
1 set Screw bit 1 unit Network controller 10 units Office productivity
software (license for
proprietary
software) - FREE
version acceptable
OpenOffice/LibreOffice/

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WPS
10 pcs Anti-static devices 10 units Router with Wi-Fi 10 units Anti-virus (license for
proprietary software) –
or FREE version
acceptable
5 pcs Flash light/Head 10 units Access Point 10 units Disk utility software –
mounted light FREE version acceptable
10 cans Can of Compressed 10 units PC Video camera 10 units Virtualization software
or 1 unit Air or Small Portable Web camera (license for proprietary
Vacuum software) – FREE
version acceptable
10 pcs Impact punchdown tool 2 units External optical drive 10 units Disk creator software
(Bootable USB Image
Creator) – FREE version
1 unit Hot Air Soldering 1 unit USB External HDD, 2.5 10 units Disk image software
enclosure (Image for Recovery
system) FREE
version acceptable
1 unit Cleaning Brush 1 unit USB External HDD, 3.5
enclosure

1 unit USB External HDD,

Allin-one External
enclosure
1 unit Network Attached
Storage
(NAS) HD – 1 unit
1 unit 3-in-1 Printer with
Wireless Access
10 pcs Flash drive
10 units Electronic tester VOM
5 units LAN cable tester

Facilities: Computer Systems Service Workshop must be in an infrastructure facility that is

generally accepted to industry standards and practice. Based on class size of
minimum of 25 student/trainees the space requirements for the teaching/ learning
and circulation areas are as follows:

Qualification of Instructors/Trainers:

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- Must be a holder of Computer Systems Servicing NC II

- Must have completed Training Methodologies II (TM II)
- Must be a holder of National TVET Trainers Certificate (NTTC) Level 1 in Computer Systems
Servicing NC II
- Must be physically and mentally fit
- Must have at least 3-5 years job/industry experience
- Must be of good moral character
- With pleasing personality
- Must have attended relevant trainings and seminars

B. MODULES OF INSTRUCTION

BASIC COMPETENCIES

Unit of Competency : Participate in workplace communication

Modules Title : Participating in workplace communication
Module Descriptor : This module covers the knowledge, skills and attitudes required to gather, interpret
and convey information in response to workplace requirements.
Nominal Duration : 6 hrs
Summary of learning Outcomes:
LO1. Obtain and convey workplace information
LO2. Perform duties following workplace instructions
LO3. Complete relevant work related documents

Details of Learning Outcomes:

LO1. Obtain and convey workplace information

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Specific and relevant Effective verbal and The trainees This may Direct
information is accessed nonverbal communication must be provided include: observation
from appropriate sources with the
necessary tools,
Different modes of materials and Lecture Oral interview
• Effective questioning, communication equipment: demonstration
active listening and
speaking skills are used to Written test
Medium of Writing materials Combination of
gather and convey
communication in the distance
information
workplace learning and
Notebook face to face
• Appropriate medium is Organizational policies
used to transfer
information and ideas Telephone
Communication
procedures and systems Computer with
• Appropriate non- verbal
communication is used internet
Lines of communication connection

• Appropriate lines of
communication with Technology relevant to
supervisors and colleagues the enterprise and the
are identified and individual’s work
followed responsibilities

• Defined workplace Workplace etiquette

procedures for the
location and storage of
information are used

• Personal interaction is
carried out clearly and
concisely

LO2. Perform duties following workplace instructions

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Written notices and Effective verbal and The trainees This may
instructions are read and nonverbal communication must be provided include: Direct
interpreted in accordance with the observation
with organizational necessary tools,
Different modes of materials, and Lecture
guidelines
communication equipment: demonstration Oral interview

• Routine written Medium of Combination

Writing materials Written test
instruction are followed communication in the of distance
based on established workplace learning and
procedure Notebook face to face

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Telephone

• Feedback is given to Organizational /

workplace supervisor workplace policies Computer with
based instructions / internet
information received connection
Communication
procedures and systems
• Workplace interactions
are conducted in a
Lines of communication
courteous manner

Technology relevant to
• Where necessary,
the enterprise and the
clarifications about
individual’s work
routine workplace
responsibilities
procedures and matters
concerning conditions of
employment are sought Effective questioning
and asked from techniques (clarifying
appropriate sources and probing)

• Meetings outcomes are Workplace etiquette

interpreted and
implemented

LO3. Complete relevant work related documents

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Range of forms Effective verbal and This may Direct

relating to conditions nonverbal communication The trainees include: observation
of employment are must be provided
completed accurately with the
Different modes of Lecture Oral interview
and legibly necessary tools,
communication demonstration
materials, and
equipment: Written test
• Workplace data is
Organizational / Combination of
recorded on standard
workplace policies distance
workplace forms and Writing materials
learning and
documents
face to face
Communication
procedures and systems Notebook
• Basic mathematical
processes are used for
routing calculations Technology relevant to Telephone
the enterprise and the
individual’s work Computer with
• Errors in recording responsibilities
information on internet
forms/documents are connection
identified and
properly acted upon

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• Reporting
requirements to
supervisor are
completed according
to
organizational guidelines

BASIC COMPETENCIES

Unit of Competency : Work in a team environment

Modules Title : Working in a team environment
Module Descriptor : This module covers the skills, knowledge and attitudes to identify one’s roles and
responsibilities as a member of a team.
Nominal Duration : 3 hrs

Summary of learning Outcomes:

LO1. Describe team role and scope
LO2. Identify one’s role and responsibility within a team
LO3. Work as a team member

Details of Learning Outcomes:

LO1. Describe team role and scope

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• The role and objective of Group structure The trainees must This may Direct
the team is identified from be provided: include: observation
available sources of
information Group development
Access to relevant Lecture Oral interview
workplace or demonstration
• Team parameters, Sources of information appropriately
simulated Written test
reporting relationships
environment Combination of
and responsibilities are
where assessment distance
identified from team
can take place learning and
discussions and
face to face
appropriate external
sources
Materials

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relevant to the
proposed activity
or tasks

LO2. Identify one’s role and responsibility within a team

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Individual roles and Team roles and objectives The trainees must This may Direct
responsibilities within the be provided: include: observation
team environment are
identified Team structure and
parameters Access to relevant Lecture Oral interview
workplace or demonstration
• Roles and objectives of appropriately
the team is identified from Team development simulated Written test
environment Combination of
available sources of
where assessment distance
information Sources of information
can take place learning and
face to face
• Team parameters,
reporting relationships Materials
and responsibilities are relevant to the
identified based on team proposed activity
discussions and or tasks
appropriate external
sources

LO3. Work as a team member

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Effective and appropriate Communication process The trainees must This may Direct
forms of be provided: include: observation
communications used
and interactions Workplace
undertaken with team communication protocol Access to relevant Lecture Oral interview
members based on workplace or demonstration
company practices appropriately
Team planning and simulated Written test
decision making environment Combination of
• Effective and appropriate where assessment distance
contributions made to can take place learning and
Team thinking face to face
complement team
activities and objectives,
Materials
based on workplace Team roles relevant to the
context
proposed activity
Process of team or tasks
• Protocols in reporting are development
observed based on
standard company
practices Workplace context

• Contribute to the
development of team
work plans based on an
understanding of team’s
role and objectives

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BASIC COMPETENCIES

Unit of Competency : Solve/address general workplace

Modules Title : Solving/addressing general workplace
Module Descriptor : This unit covers the knowledge, skills and attitudes required to apply problem-
solving techniques to determine the origin of problems and plan for their resolution.
It also includes addressing procedural problems through documentation, and
referral.
Nominal Duration : 3 hrs

Summary of learning Outcomes:

LO1. Identify routine problems
LO2. Look for solutions to routine problems
LO3. Recommend solutions to problems

Details of Learning Outcomes:

LO1. Identify routine problems

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Routine problems or Current industry hardware The trainees must This may
procedural problem and software products and be provided: include: Direct
areas are identified services observation
Access to a Lecture
• Problems to be Industry maintenance, workplace over an demonstration Oral interview
investigated are defined service and helpdesk extended period,
and determined practices, processes and or a suitable
procedures method of Combination of Written test
gathering distance
• Current conditions of the evidence of learning and
problem are identified Industry standard operating face to face
and documented diagnostic tools ability

Malfunctions and over a range of Combination of

resolutions situations. Distance
Learning and
Face to face

LO2. Looks for solutions to routine problems

Assessment

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Assessment Criteria Contents Conditions Methodologies Methods

• Potential solutions to Current industry hardware The trainees must This may
problem are indentified and software products and be provided: include: Direct
services observation
• Problems to be Access to a Lecture
investigated are defined Industry maintenance, workplace over an demonstration Oral interview
and determined service and helpdesk extended period,
practices, processes and or a suitable
procedures method of Combination Written test
• Recommendations gathering of distance
about possible solutions evidence of learning and
Operating systems operating face to face
are developed,
documented, ranked and ability
presented to appropriate Industry standard
person for decision diagnostic tools

Malfunctions and
resolutions

Root cause analysis

LO3. Recommend solutions to problems

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Implementation of Standard procedures The trainees must This may Direct

solutions are planned be provided: include: observation
Documentation procedures
• Evaluation of implemented Access to a Lecture Oral interview
solutions are planned workplace over an demonstration
Operating systems extended period,
or a suitable Written test
• Recommended solutions method of Combination of
are documented and submit gathering distance
to appropriate person for evidence of learning and
operating ability face to face
confirmation

BASIC COMPETENCIES

Unit of Competency : Develop career and life decisions

Modules Title : Developing career and life decisions
Module Descriptor : This module covers the skills, knowledge and attitudes in managing one’s
emotions, developing reflective practice, and boosting self-confidence and developing self-
regulation.

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Nominal Duration : 3 hrs

Summary of learning Outcomes:

LO1. Manage one’s emotion
LO2. Develop reflective practice
LO3. Boost self-confidence and develop self-regulation

Details of Learning Outcomes:

LO1. Manage one’s emotion

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Self-management Self management The trainees must This may

strategies are identified strategies that assist in be provided: include: Direct
regulating behavior observation
and achieving personal
• Skills to work and learning goals Access to Lecture
independently and to workplace demonstration Oral interview
show initiative, to be and resource’s
conscientious, and Enablers and barriers
in achieving personal Combination of Written test
persevering in the face of
setbacks and frustrations and career goals Case studies distance
are developed learning and
face to face
Techniques in handling
• Techniques for effectively negative emotions and
handling negative unpleasant situation in the
emotions and unpleasant workplace
situation in the workplace
are examined

LO2. Develop reflective practice

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

 Personal strengths and Basic SWOT analysis The trainees must This may
x

achievements, based on be provided: include: Direct

selfassessment strategies Strategies to improve observation
and teacher feedback are one’s attitude in the
workplace Access to Lecture
contemplated
workplace and demonstration Oral interview
resource’s
Written test
• Progress when seeking Gibbs’ Reflective Combination
and responding to Cycle/Model (Description, of distance
feedback from teachers to Case studies learning and
Feelings, Evaluation,
assist them in Analysis, Conclusion, and face to face
consolidating strengths, Action plan)
addressing weaknesses
and fulfilling
their potential are
monitored

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• Outcomes of personal and

academic challenges by
reflecting on previous
problem solving and
decision making strategies
and feedback from peers
and teachers are predicted

BASIC COMPETENCIES

Unit of Competency : Contribute to workplace innovation

Modules Title : Contributing to workplace innovation
Module Descriptor : This module covers the knowledge, skills and attitudes required to make a pro-
active and positive contribution to workplace innovation.
Nominal Duration : 3 hrs
Summary of learning Outcomes:
LO1. Identify opportunities to do things better
LO2. Discuss and develop ideas with others
LO3. Integrate ideas for change in the workplace

Details of Learning Outcomes:

LO1. Identify opportunities to do things better

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Opportunities for Roles of individuals in The trainees must This may Direct
improvement are suggesting and making be provided: include: observation
identified proactively in improvements
own area of work
Pens, papers and Lecture Oral interview
Positive impacts and writing demonstration
• Information are gathered challenges in innovation implements
Written test
and reviewed which may Combination of
be relevant to ideas and Types of changes and Cartolina distance
which might assist in responsibility learning and
gaining support for idea face to face
Manila papers
Seven habits of highly
effective people

LO2. Discuss and develop ideas with others

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

 People who could The trainees must This may Direct

provide input to ideas for Roles of individuals in be provided: include: observation

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improvements are suggesting and making

identified improvements
Pens, papers and Lecture Oral interview
writing
Positive impacts and implements
challenges in innovation Demonstration Written test
This may
include:

Lecture
demonstration

Combination
of distance
learning and
face to face

• Ways of approaching
people to begin sharing Types of changes and Cartolina This may
ideas are selected responsibility include: Direct
observation
Manila papers
• Meeting is set with Seven habits of highly Lecture
relevant people effective people demonstration Oral interview

• Ideas for follow up are Combination Written test

review and selected of distance
based on feedback learning and
face to face

• Critical inquiry method is

used to discuss and
develop ideas with others

LO3. Integrate ideas for change in the workplace

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Critical inquiry method is Roles of individuals in The trainees must This may Direct
used to integrate different suggesting and making be provided: include: observation
ideas for change of key improvements
people
Pens, papers and Lecture Oral interview
Positive impacts and writing demonstration
• Summarizing, analyzing challenges in innovation implements
and generalizing skills Written test
Combination of
are used to extract salient
Types of changes and Cartolina distance
points in the pool of ideas
responsibility learning and
face to face
Manila papers
• Reporting skills are Seven habits of highly
likewise used to effective people
communicate results

Basic research skills

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• Current Issues and

concerns on the systems,
processes and procedures,
as well as the need for
simple innovative
practices are identified

BASIC COMPETENCIES

Unit of Competency : Present relevant information

Modules Title : Presenting relevant information
Module Descriptor : This module covers the knowledge, skills and attitudes required to present data /
information appropriately.
Nominal Duration : 3 hrs

Summary of learning Outcomes:

LO1. Gather data / information
LO2. Assess gathered data / information
LO3. Record and present information

Details of Learning Outcomes:

LO1. Gather data / information

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Evidence, facts and Organizational protocols The trainees must This may Direct
information are collected be provided: include: observation

Confidentiality
• Evaluation, terms of Evidence of Lecture Oral interview
reference and conditions competent demonstration
Accuracy performance
are reviewed to determine Written test
should be
whether data/information Combination of
obtained by
falls within project scope Business mathematics and observing an distance
statistics individual in an learning and
information face to face
Data analysis management role
techniques/procedures within the
workplace or
operational or
Reporting requirements to simulated
a range of audiences environment

Legislation, policy and

procedures relating to
the conduct of
evaluations

Organizational values,
ethics and codes of
conduct

LO2. Assess gathered data / information

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Validity of Business mathematics and The trainees must This may Direct
data/information is statistics be provided: include: observation
assessed
Data analysis Evidence of Lecture Oral interview
• Analysis techniques are techniques/procedures competent demonstration
applied to assess performance
data/information should be Written test
Reporting requirements to obtained by Combination
a range of audiences observing an of distance
• Trends and anomalies are individual in an learning and
identified information face to face
Legislation, policy and
procedures relating to the management role
conduct of evaluations within the
• Data analysis techniques workplace or
and procedures are operational or
documented Organizational values, simulated
ethics and codes of environment
• Recommendation are conduct
made on areas of
possible improvement

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LO3. Record and present information

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Studied data/information is Data analysis techniques/ The trainees must This may Direct
recorded. procedures be provided: include: observation

• Recommendations are Reporting requirements to Evidence of Lecture Oral interview

analyzed for action to a range of audiences competent demonstration
ensure they are compatible performance
should be Written test
with the project’s scope Legislation, policy and obtained by Combination of
and terms of reference. procedures relating to observing an distance
the conduct of individual in an learning and
• Interim and final reports evaluations information face to face
are analyzed and outcomes management role
are compared to the Organizational values, within the
criteria established at the workplace or
ethics and codes of
outset. operational or
conduct
simulated
environment
• Findings are presented to
stakeholders.

BASIC COMPETENCIES

Unit of Competency : Practice occupational safety and health policies and procedures
Modules Title : Practicing occupational safety and health policies and procedures
Module Descriptor : This module covers the knowledge, skills and attitudes required to identify OSH
compliance requirements, prepare OSH requirements for compliance, and perform
tasks in accordance with relevant OSH policies and procedures
Nominal Duration : 4 hrs

Summary of learning Outcomes:

LO1. Identify OSH compliance requirements
LO2. Prepare OSH requirements for compliance
LO3. Perform tasks in accordance with relevant OSH policies and procedures

Details of Learning Outcomes:

LO1. Identify OSH compliance requirements

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Relevant OSH OSH preventive and The trainees must This may Direct
requirements, control requirements be provided: include: observation
regulations, policies and
procedures
are identified in Hierarchy of Controls Facilities, Lecture Oral interview
accordance with materials tools demonstration
workplace policies and equipment
Hazard Prevention and Written test
and procedures necessary for the Combination of
Control
activity distance
• OSH activity learning and
General OSH principles face to face
nonconformities are
conveyed to appropriate
personnel Work standards and
procedures
• OSH preventive and
control requirements are Safe handling
identified in accordance procedures of tools,
with OSH work policies equipment and materials
and procedures
Standard emergency plan
and procedures in the
workplace

LO2. Prepare OSH requirements for compliance

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• OSH work activity Resources necessary to The trainees must This may Direct
material, tools and execute hierarchy of be provided: include: observation
equipment requirements controls
are identified in
accordance with Facilities, Lecture Oral interview
workplace policies General OSH principles materials tools demonstration
and procedures and equipment
Written test
Work standards and necessary for the Combination
procedures activity of distance
• Required OSH
learning and
materials, tools and
face to face
equipment are acquired Safe handling
in accordance with procedures of tools,
workplace policies and equipment and materials
procedures

Different OSH control

• Required OSH measures
materials, tools and
equipment are arranged/
placed in accordance
with OSH work
standards

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LO3. Perform tasks in accordance with relevant OSH policies and procedures

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Relevant OSH work OSH work standards The trainees must This may Direct
procedures are identified be provided: include: observation
in accordance with
workplace policies and Industry related work
activities Facilities, Lecture Oral interview
procedures
materials tools demonstration
and equipment
• Work Activities are General OSH principles Written test
necessary for the Combination
executed in accordance activity of distance
with OSH work standards OSH Violations learning and
Noncompliance work face to face
activities
• Non-compliance work
activities are reported to
appropriate personnel

BASIC COMPETENCIES

Unit of Competency : Exercise efficient and effective

Modules Title : Exercising efficient and effective
Module Descriptor : This module covers knowledge, skills and attitude to identify the efficiency and
effectiveness of resource utilization, determine causes of inefficiency and/or
ineffectiveness of resource utilization and Convey inefficient and ineffective
environmental practices
Nominal Duration : 4 hrs
Summary of learning Outcomes:
LO1. Identify the efficiency and effectiveness of resource utilization

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LO2. Determine causes of inefficiency and/or ineffectiveness of resource utilization

LO3. Convey inefficient and ineffective environmental practices

Details of Learning Outcomes:

LO1. Identify the efficiency and effectiveness of resource utilization

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Required resource Importance of The trainees must This may Direct

utilization in the Environmental Literacy be provided: include: observation
workplace is
measured using
Environmental Work Workplace Lecture Oral interview
appropriate techniques
Procedures demonstration
Tools, materials Written test
• Data are recorded in
Waste Minimization and equipment Combination
accordance with of distance
relevant to the
workplace protocol learning and
tasks
Efficient Energy face to face
• Recorded data are Consumptions
PPE
compared to
determine the
efficiency and Manuals and
effectiveness of resource references
utilization according to
established
environmental work
procedures

LO2. Determine causes of inefficiency and/or ineffectiveness of resource utilization

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Potential causes of Causes of environmental The trainees must This may Direct
inefficiency and/or inefficiencies and be provided: include: observation
ineffectiveness are ineffectiveness
listed
Workplace Lecture Oral interview
demonstration
• inefficiency and/or
ineffectiveness are Tools, materials Written test
and equipment Combination
identified through
relevant to the of distance
deductive reasoning
tasks learning and
face to face
• Identified causes of
PPE
inefficiency and/or
ineffectiveness are
validated thru Manuals and
established references
environmental

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procedures

LO3. Convey inefficient and ineffective environmental practices

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Efficiency and Appropriate Personnel to The trainees must This may Direct
effectiveness of resource address the be provided: include: observation
utilization are reported to environmental hazards
appropriate personnel
Workplace Lecture Oral interview
• Concerns related
Environmental corrective demonstration
resource utilization are
discussed with actions
Tools, materials Written test
appropriate personnel and equipment Combination of
• Feedback on relevant to the distance
information/ concerns tasks learning and
raised are clarified with face to face
appropriate personnel
PPE

Manuals and
references

BASIC COMPETENCIES

Unit of Competency : Practice entrepreneurial skills in the workplace

Modules Title : Practicing entrepreneurial skills in the workplace
Module Descriptor : This module covers the outcomes required to apply entrepreneurial workplace best
practices and implement cost-effective operations
Nominal Duration : 3 hrs
Summary of learning Outcomes:
LO1. Apply entrepreneurial workplace best practices
LO2. Communicate entrepreneurial workplace best practices
LO3. Implement cost-effective operations

Details of Learning Outcomes:

LO1. Apply entrepreneurial workplace best practices

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Good practices relating The trainees must This may Direct

to workplace operations be provided: include: observation
are observed and
selected following
Simulated or Lecture Oral interview
workplace policy.
actual workplace demonstration

• Quality procedures and Written test

Tools, Combination
practices are complied of distance
materials and
with according to learning and
supplies needed
workplace requirements. face to face
to demonstrate
the required
• Cost-conscious habits in tasks
resource utilization are
applied based on References and
industry standards. manuals

LO2. Communicate entrepreneurial workplace best practices

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Observed good Workplace best practices, The trainees must This may Direct
practices relating to policies and criteria be provided: include: observation
workplace operations
are communicated to
appropriate person. Resource utilization Simulated or Lecture Oral interview
actual workplace demonstration

• Observed quality Ways in fostering Written test

entrepreneurial attitudes Tools, Combination of
procedures and
materials and distance
practices are
supplies needed learning and
communicated to
to demonstrate face to face
appropriate person
the required
tasks
• Cost-conscious habits in
resource utilization are
References and
communicated based on
manuals
industry standards.

LO3. Implement cost-effective operations

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Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Preservation and Optimization of workplace The trainees must This may Direct
optimization of workplace resources be provided: include: observation
resources is implemented
in accordance with
5S procedures and Simulated or Lecture Oral interview
enterprise policy
concepts actual workplace demonstration

• Judicious use of Written test

Criteria for cost Tools, Combination
workplace tools, effectiveness materials and of distance
equipment and materials
supplies needed learning and
are observed according to
to demonstrate face to face
manual and work Workplace productivity the required
requirements
tasks
Impact of entrepreneurial
• Constructive contributions mindset to workplace References and
to office operations are productivity manuals
made according to
enterprise requirements
Ways in fostering
entrepreneurial attitudes
• Ability to work within
one’s allotted time and
finances is sustained

COMMON COMPETENCIES

Unit of Competency : Apply quality standards

Modules Title : Applying quality standards
Module Descriptor : This module covers the knowledge, skills, attitudes and values needed to apply
quality standards in the workplace. The unit also includes the application of relevant
safety procedures and regulations, organization procedures and customer
requirements.
Nominal Duration : 10 hrs

Summary of learning Outcomes:

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LO1. Assess quality of received materials

LO2. Assess own work
LO3. Engage in quality improvement

Details of Learning Outcomes:

LO1. Assess quality of received materials

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Work instruction is Reading skills required The trainees must This may Direct
obtained and work is to interpret work be provided: include: observation
carried out in accordance instruction Workplace
with standard operating standards and
procedures. specifications Organization Lecture Oral interview
work procedures demonstration

• Received materials are Procedures in obtaining Written test

and carrying out work Manufacturer’s Combination of
checked against workplace
instructions instruction distance
standards and
manual learning and
specifications.
face to face
Quality checking
procedures Customer
• Faulty materials related to requirements
work are identified and
isolated. Fault identification and
reporting Other forms
• Faults and any identified
causes are recorded and/or Safety and
reported to the supervisor environmental aspects of
concerned in accordance production process
with workplace
procedures.
Carry out work in
accordance with
• Faulty materials are policies and procedures
replaced in accordance
with workplace
procedures

LO2. Assess own work

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Documentation relative to Communication skills The trainees must This may Direct
quality within the needed to interpret be provided: include: observation
company is identified and and apply defined
used work procedures
Organization Lecture Oral interview
work procedures demonstration
• Completed work is Identifying errors
checked against workplace (deviation from Written test
Manufacturer’s Combination
standards relevant to the customer and or

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task undertaken organization instruction of distance

requirements) manual learning and
face to face
• Errors are identified and
isolated Customer
requirements

• Information on the quality Other forms

and other indicators of
production performance
are recorded in accordance
with workplace
procedures

• In cases of deviations
from specific quality
standards, causes are
documented and reported
in accordance with the
workplace’s standards
operating procedures

LO3. Engage in quality improvement

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Process improvement Relevant production The trainees must This may Direct
procedures are processes, materials and be provided: include: observation
participated in relative to products
workplace assignment
Organization Lecture Oral interview
Safety and work procedures demonstration
• Work is carried out in environmental aspects of
accordance with process production processes Written test
Manufacturer’s Combination of
improvement procedures
instruction distance
Critical thinking manual learning and
• Performance of operation face to face
or quality of product of Customer
Quality improvement
service to ensure customer
processes requirements
satisfaction is monitored

COMMON COMPETENCIES

Unit of Competency : Perform computer operations

Modules Title : Performing computer operations
Module Descriptor : This module covers the knowledge, skills, attitudes and values needed to perform
computer operations which include inputting, accessing, producing and transferring data using the
appropriate hardware and software.

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Nominal Duration : 20 hrs

Summary of learning Outcomes:

LO1. Plan and prepare for task to be taken undertaken
LO2. Input data into computer
LO3. Access information using computer
LO4. Produce output/data using computer system
LO5. Use basic functions of a www-browser to locate information
LO6. Maintain computer equipment and systems

Details of Learning Outcomes:

LO1. Plan and prepare for task to be taken undertaken

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

 Requirements of task Reading and The trainees must This may Direct
are determined in comprehension skills be provided: include: observation
accordance with the required to interpret work
required output. instructions and to
interpret basic user Equipment Lecture Oral interview
manuals demonstration
Learning Written test
materials

• Appropriate hardware OH & S principles and Supplies/materials

and software are selected responsibilities Combination
according to task of distance
assigned and required learning and
outcome Main types of computers
face to face
and basic features of
different operating
• Task is planned to ensure systems
that OH & S guidelines
and procedures are Main parts of a computer
followed Storage devices and
basic categories of
• Client -specific memory
guidelines and
procedures are followed Relevant types of software

• Required data security General security, privacy

guidelines are applied in legislation and copyright
accordance with existing
procedures

LO2. Input data into computer

Assessment

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Assessment Criteria Contents Conditions Methodologies Methods

• Data are entered into the Relevant types of software The trainees must This may Direct
computer using be provided: include: observation
appropriate
program/application in Communication skills to
accordance with company identify lines of Equipment Lecture Oral interview
procedures communication, request demonstration
advice, follow
instructions and receive Learning Written test
materials Combination
• Accuracy of information is feedback
of distance
checked and information is
learning and
saved in accordance with Supplies/materials face to face
standard operating Storage devices and basic
procedures categories of memory

Basic ergonomics of
• Inputted data is stored in
keyboard and
storage media according to
computer user
requirements

• Work is performed within

ergonomic guidelines

LO3. Access information using computer

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Correct Relevant types of software The trainees must This may Direct
program/application is be provided: include: observation
selected based on job
requirements Business application
Equipment Lecture Oral interview
• Program/application
demonstration
containing the
information required is System software
Learning Written test
accessed according to Combination of
materials
company procedures distance
Basic ergonomics of
learning and
keyboard and computer Supplies/materials face to face
• Desktop icons are user
correctly selected,
opened and closed for
navigation purposes

 Keyboard techniques
are carried out in line
with OH&S
requirements for safe
use of keyboards

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LO4. Produce output/data using computer system

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Entered data are processed Relevant types of software The trainees must This may Direct
using appropriate software be provided: include: observation
commands
Computer peripherals
Equipment Lecture Oral interview
• Data are printed out as demonstration
required using computer Storage devices and basic
Learning Written test
hardware/peripheral categories of memory materials Combination
devices in accordance
of distance
with standard operating learning and
procedures Supplies/materials face to face

• Files and data are

transferred between
compatible systems using
computer software,
hardware/peripheral
devices in accordance
with standard operating
procedures

LO5. Use basic functions of a www-browser to locate information

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Information requirements Web surfing The trainees must This may Direct
for internet search are be provided: include: observation
established
Web browsers
Equipment Lecture Oral interview
• Browser is launched demonstration
Search engines
Learning Written test
• Search engine is loaded materials Combination
URLS and keywords of distance
learning and
• Appropriate search Supplies/materials face to face
criteria/or URL of site is Links
entered

Bookmarking
• Relevant links are
followed to locate required
information

• Useful pages are

bookmarked or printed as
required

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LO6. Maintain computer equipment and systems

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Procedures for ensuring Security measures The trainees must This may Direct
security of data, including be provided: include: observation
regular back-ups and virus
checks are implemented in Anti-virus software
Equipment Lecture Oral interview
accordance with standard /programs
demonstration
operating procedures
Learning Written test
File Management Combination
• Basic file maintenance materials
of distance
procedures are learning and
implemented in line with Supplies/materials face to face
the standards operating
procedures

COMMON COMPETENCIES

Unit of Competency : Perform mensuration and calculation

Modules Title : Performing mensuration and calculation
Module Descriptor : This module covers the knowledge, skills and attitudes and values needed identify,
care, handle and use measuring instruments.

Nominal Duration : 10 hrs

Summary of learning Outcomes:

LO1. Select measuring instruments
LO2. Carry out measurements and calculation
LO3. Maintain measuring instruments

Details of Learning Outcomes:

LO1. Select measuring instruments

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Object or component to be Types of components and The trainees must This may Direct
measured is identified object to be identified be provided: include: observation

• Correct specifications are Knowing the Place of Lecture Oral interview

obtained from relevant correct assessment demonstration
source specifications of the
relevant sources Written test
Measuring Combination
• Measuring tools are instruments of distance
selected in line with job Identify the necessary learning and
measuring tools in face to face
requirements Straight edge
selecting the job
requirements
Torque gauge
Reading skills required to
interpret work instruction
Try square

Communication skills
Protractor

Combination
gauge

Steel rule

LO2. Carry out measurements and calculation

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Appropriate measuring Identifying appropriate The trainees must This may Direct
instrument is selected to measuring instruments be provided: include: observation
achieve required outcome to be used
Place of Lecture Oral interview
• Accurate measurements Use accurate assessment demonstration
are obtained for job measurements for
the tasks given Written test
Measuring Combination
• Calculation needed to instruments of distance
complete work tasks are Using the four learning and
performed using the four fundamentals of face to face
mathematical Straight edge
basic process of addition,
subtraction, multiplication operations
and division.

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Introducing proper Torque gauge

procedure in calculating
• Calculation involving fractions, percentages, and
fractions, percentages and mixed numbers to perform Try square
mixed numbers are used in the given tasks
to complete workplace
tasks Protractor
Reading skills required to
interpret work instruction
• Numerical computation is Combination
self-checked and gauge
corrected for accuracy Communication skills
Steel rule
• Instruments are read to the
limit of accuracy of the
tool

LO3. Maintain measuring instruments

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Measuring instruments are Using appropriate The trainees must This may Direct
not dropped to avoid instruments tools to avoid be provided: include: observation
damage damage
Place of Lecture Oral interview
• Measuring instruments are Proper procedure in assessment demonstration
cleaned before and after cleaning up the workplace
using before and after using Written test
Measuring Combination
instruments of distance
• Proper storage of Identifying the proper learning and
instruments undertaken storage of the instruments face to face
to be kept that met the Straight edge
according to
manufacturer’s
manufacturer’s
specifications and Torque gauge
specifications and standard
standard to avoid damage
operating procedures
in mismatching
Try square
Reading skills required to
interpret work instruction Protractor

Communication skills Combination

gauge

Steel rule

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COMMON COMPETENCIES

Unit of Competency : Prepare and interpret technical drawing

Modules Title : Preparing and interpret technical drawing
Module Descriptor : This module covers the knowledge, skills, and attitudes on the safe use, handling
and maintenance of tools.

Nominal Duration : 10 hrs

Summary of learning Outcomes:

LO1. Plan and prepare for tasks to be undertaken
LO2. Prepare hand tools
LO3. Use appropriate hand tools and test equipment
LO4. Maintain hand tools

Details of Learning Outcomes:

LO1. Plan and prepare for tasks to be undertaken

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Correct technical drawing Drawing conventions The trainees must This may Direct
is selected according to job be provided: include: observation
requirements
Symbols
Drawings Lecture Oral interview
• Technical drawings are demonstration
segregated in accordance Dimensioning conventions
with the types and kinds of Diagrams Written test
Combination
drawings
Markup/notation of of distance
drawings Charts learning and
face to face
Plans

LO2. Interpret technical drawing

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Components, assemblies Drawing conventions The trainees must This may Direct
or objects are recognized be provided: include: observation
as required
Symbols
Drawings Lecture Oral interview
• Dimensions of the key demonstration
features of the objects Dimensioning conventions
depicted in the drawing are Diagrams Written test
Combination of
correctly identified
Markup/notation of distance
drawings Charts learning and

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• Symbols used in the face to face

drawing are identified and
interpreted correctly Plans

• Drawing is checked and

validated against job
requirements or equipment
in accordance with
standard operating
procedures

LO3. Prepare/make changes to electrical/electronic schematics and drawings

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Electrical/electronic Mathematics The trainees must This may Direct

schematic is drawn and be provided: include: observation
identified
Communication skills
Drawings Lecture Oral interview
• Correct drawing is demonstration
identified, equipment
are selected and used in Diagrams Written test
Combination of
accordance with job
distance
requirements Charts

learning and
face to face
Plans

LO4. Store technical drawings and equipment/instruments

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Care and maintenance of Care and maintenance of The trainees must This may Direct
drawings are undertaken drawing be provided: include: observation
according to company
procedures
Record technical drawing Drawings Lecture Oral interview
demonstration
• Technical drawings are
Proper storage of Diagrams Written test
recorded and inventory is Combination
prepared in accordance instruments
of distance
with company Charts learning and
procedures

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face to face
• Proper storage of Plans
instruments is
undertaken according to
company procedures

COMMON COMPETENCIES

Unit of Competency : Use hand tools

Modules Title : Using hand tools
Module Descriptor : This module covers the knowledge, skills, and attitudes on the safe use, handling
and maintenance of tools.

Nominal Duration : 10 hrs

Summary of learning Outcomes:

LO1. Plan and prepare for tasks to be undertaken
LO2. Prepare hand tools
LO3. Use appropriate hand tools and test equipment
LO4. Maintain hand tools

Details of Learning Outcomes:

LO1. Plan and prepare for tasks to be undertaken

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Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Tasks to be undertaken are Identifying appropriate The trainees This may Direct
properly identified hand tools must be provided include: observation
the following
tools:
• Appropriate hand tools are Identifying tasks Lecture Oral interview
identified and selected demonstration
according to the task Screw drivers
Selecting appropriate hand Written test
requirements Combination
tools
Pliers of distance
learning and
face to face
Punches

Wrenches

LO2. Prepare hand tools

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Tasks to be undertaken are Operating of hand tools The trainees This may Direct
properly identified must be provided include: observation
the following
Function of hand tools tools:
• Appropriate hand tools are Lecture Oral interview
identified and selected demonstration
according to the task Common faults of hand Screw drivers
requirements tools Written test
Combination of
Pliers distance
Safety requirements of learning and
hand tools face to face
Punches
Preparing hand tools
Wrenches

LO3. Use appropriate hand tools and test equipment

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Tools are used according Function of tools The trainees This may Direct
to tasks undertaken must be provided include: observation
the following
Safety requirements of tools:
• All safety procedures in tools Lecture Oral interview
using tools are observed at demonstration
all times and appropriate Screw drivers
Proper used of tools Written test
personal protective Combination

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equipment (PPE) are used Pliers of distance

learning and
Creating report for face to face
• Malfunctions, unplanned malfunctions, unplanned Punches
or unusual events are or unusual events
reported to the supervisor
Wrenches

LO4. Maintain hand tools

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Tools are not dropped to Maintenance of tools The trainees This may Direct
avoid damage must be provided include: observation
the following
Storage of tools tools:
• Routine maintenance of Lecture Oral interview
tools undertaken demonstration
according to standard Standard operational Screw drivers
procedures, principles Written test
operational procedures,
and techniques in Combination of
principles and techniques
maintaining a tools Pliers distance
learning and
• Tools are stored safely in face to face
appropriate locations in Punches
accordance with
manufacturer’s Wrenches
specifications or standard
operating procedures

COMMON COMPETENCIES

Unit of Competency : Terminate and connect electrical wiring and electronics circuit
Modules Title : Terminating and connecting electrical wiring and electronics circuit
Module Descriptor : This module covers the knowledge, skills, and attitudes and values needed to
terminate and connect electrical wiring and electronic circuits

Nominal Duration : 20 hrs

Summary of learning Outcomes:

LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits
LO2. Terminate/connect electrical wiring/electronic circuits
LO3. Test termination/connections of electronic wiring/electronics circuits

Details of Learning Outcomes:

LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits

Assessment
Methods

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Assessment Criteria Contents Conditions Methodologies

• Materials are checked Identified the The trainees must This may Direct
according to materials needed to be provided the include: observation
specifications and tasks perform the given tools for
specification measuring,
Lecture Oral interview
cutting, drilling,
• Appropriate tools and demonstration
Used appropriate tools assembling
equipment are selected /disassembling,
according to tasks and equipment as required Written test
connecting. Combination
requirements in the given tasks
of distance
learning and
• Task is planned to ensure Prior planning to perform face to face
OH&S guidelines and the specific guidelines
procedures are followed and procedures

• Electrical Ensuring the accuracy and

wiring/electronic circuits correctness of
are correctly prepared for electrical/wiring and
connecting/termination electronics connections
in accordance with to be used and placed in
instructions and work the worksite
site procedures
Reading skills required to
interpret work instruction

Communication skills

LO2. Terminate/connect electrical wiring/electronic circuits

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Safety procedures in using Provide necessary safety The trainees must This may Direct
tools are observed at all procedures in using tools be provided the include: observation
times and appropriate and appropriate protective tools for
personal protective equipment in the worksite measuring,
equipment are used cutting, drilling, Lecture Oral interview
assembling demonstration
Tasks given are based to /disassembling,
• All work undertaken safely standards procedures in Written test
connecting. Combination of
in accordance with the accordance with the
workplace and standard safety requirements distance
procedure learning and
face to face
Identifying appropriate
• Appropriate range of methods in terminating
methods in connection are
termination/connection are according to prescribed
used according to standards
specifications,
manufacturer’s Using proper sequence of
requirements and safety

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operation
• Correct sequence of
operation is followed Jobs performance must
be in accordance with the
standard procedures
• Accessories used are
adjusted, if necessary
Reading skills required to
interpret work instruction
• Confirm
termination/connection
undertaken successfully in Communication skills
accordance with job
specification

LO3. Test termination/connections of electrical wiring/electronics circuits

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Testing of all completed Using of appropriate tools The trainees must This may Direct
termination/ connections in testing of the different be provided the include: observation
of electric circuits connected to tools for
wiring/electronic circuits ensure the validity and measuring,
conformity of the Lecture Oral interview
is conducted for cutting, drilling,
compliance with connection demonstration
assembling
specifications and /disassembling, Written test
regulations using connecting. Combination
appropriate procedures and Identify the accurate tools
to checked the specified of distance
equipment learning and
wiring circuits
face to face
• Wiring and circuits are
checked using specified Reading skills required to
testing procedures interpret work instruction

• Unplanned events or Communication skills

conditions are
responded to in
accordance with Responding as compliance
established procedures with the standard
established procedures

COMMON COMPETENCIES

Unit of Competency : Test electronic components

Modules Title : Testing electronic components
Module Descriptor : This module covers the knowledge, skills and attitudes required to test electronic
components. It includes competencies in determining the criteria for testing electronics components,
planning an approach for component testing, testing the components and evaluating the testing process.

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Nominal Duration : 10 hrs

Summary of learning Outcomes:
LO1. Determine criteria for testing electronics components
LO2. Plan an approach for component testing
LO3. Test component
LO4. Evaluate the testing process

Details of Learning Outcomes:

LO1. Determine criteria for testing electronics components

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Work instructions are Mensuration/Mathematics The trainees This may Direct

obtained and clarified must be provided include: observation
based on job order or the following:
client requirements Safety
Lecture Oral interview
Tools and demonstration
• Responsible person is Materials, tools and equipment
consulted for effective equipment uses and Written test
specifications Combination of
and proper work
Working distance
coordination
area/bench learning and
Systems and processes face to face
• Data Electronic
sheets/application components
notes are obtained and
interpreted based on
manufacturer’s Testing
specifications instruments and
equipment
• Testing criteria are
defined to ensure that Reporting forms
components meet
technical and quality
requirements

• Document and
communicate testing
criteria to relevant
personnel

LO2. Plan an approach for component testing

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Various testing methods Mensuration/Mathematics The trainees This may Direct

are identified based on must be provided include: observation
types of electronic the following:
components Safety
Lecture Oral interview
Tools and demonstration
• Responsible person is Materials, tools and equipment
consulted for effective equipment uses and Written test
specifications Combination of
and proper work
Working distance
coordination area/bench learning and
Systems and processes face to face
• Data sheets/Application Electronic
notes are obtained and components

Interpreted based on Testing Thir

manufacturer’s instruments and
specifications equipment

• Testing criteria are Reporting forms

defined to ensure that
components meet
technical and quality
requirements

• Document and
communicate testing
criteria to relevant
personnel

LO3. Test components

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Testing methods are Mensuration/Mathematics The trainees This may Direct

applied to ensure that must be provided include: observation
products meet the following:
creative, production Safety
Lecture Oral interview
and technical
Tools and demonstration
requirements Materials, tools and equipment
equipment uses and Written test
specifications Combination of
• Problems and faults Working distance
detected by testing are area/bench learning and
recorded and remedial Systems and processes face to face
steps taken in records
systems is documented Electronic
components

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• Problems and faults

detected during testing
are resolved in Testing
accordance with instruments and
agreed project or equipment
industry practice
Reporting forms
• Evaluate final products
against the previously
determined criteria

• Testing process is
documented and
summarized
evaluation report is
submitted to relevant
personnel

LO3. Test components

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Testing methods that Mensuration/Mathematics The trainees This may Direct

were successful and must be provided include: observation
those that led to the following:
difficulties are Safety
Lecture Oral interview
identified based on
Tools and demonstration
industry standards Materials, tools and equipment
equipment uses and Written test
specifications Combination
• Testing process and of distance
Working
records system are area/bench learning and
evaluated based on Systems and processes face to face
standard procedures
Electronic
components

 Test results/findings Testing Written test

are documented for instruments and
subsequent components equipment
Portfolio
testing
Reporting forms

CORE COMPETENCIES

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Unit of Competency : Install and configure computer systems

Modules Title : Installing and configuring computer systems
Module Descriptor : This module covers the outcomes required in installing and configuring desktop and
workstation computers systems. It consists of competencies to assemble computer
hardware, install operating system and drivers for peripherals/devices, and install
application software as well as to conduct testing and documentation.

Nominal Duration : 50 hrs

Summary of learning Outcomes:
LO1. Assemble computer hardware
LO2. Prepare installer
LO3. Install operating system and drivers for peripherals/devices
LO4. Install application software
LO5. Conduct testing and documentation

Details of Learning Outcomes:

LO1. Assemble computer hardware

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Unit assembly is planned Safety procedures The trainees This may Direct
and prepared to ensure must be provided include: observation
OH&S policies and the following:
procedures are followed in Basic terms,
concepts, functions Lecture Oral interview
accordance with systems
and characteristics of Tools and test demonstration
requirements
PC hardware instruments
components Written test
Combination
• Materials necessary to
PC or workstation of distance
complete the work are
Structure of operating learning and
identified and obtained in
systems face to face
accordance with Computer
established procedures peripherals/
and checked against Familiarization with the Blended
devices
systems requirements various computer systems’
components and
peripherals Appropriate
• Tools, equipment, and OS, drivers and
testing devices needed to software
carry out the installation System applications/
work are obtained in configuration/ programs
accordance with settings of computer
established procedures systems and devices
and checked for correct
operation and safety

• Computer hardware is
assembled in accordance
with established
procedures and systems
requirements

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 Basic-input-output-
system (BIOS)
configuration is
performed in accordance
with hardware
requirements

LO2. Prepare installer

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Portable bootable devices Safety procedures The trainees This may Direct
are created in accordance must be provided include: observation
with software the following:
manufacturer instruction Basic computer
configuration set up Lecture Oral interview
Tools and test demonstration
• Customized installers are instruments
System’s specifications Written test
prepared in accordance Combination
with software utilization PC or workstation of distance
guide and end user Identifying common learning and
agreement symptoms and face to face
problems associated Computer
with each devices peripherals/
• Installation of portable devices
applications are carried out
in accordance with Troubleshooting and
software user guide and isolating PC Appropriate
software license hardware problems OS, drivers and
software
applications/
Diagnosing and
troubleshooting hardware programs
conflicts

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Knowledge in installing
peripherals, network
devices and other I/O
devices

LO3. Install operating system and drivers for peripherals/devices

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Operating system (OS) Computer operating The trainees This may Direct
is installed in accordance systems must be provided include: observation
with established the following:
installation procedures
and to comply with end- Peripheral devices Lecture Oral interview
user requirements Tools and test demonstration
instruments
Computer systems design Written test
Combination
• Peripherals/devices PC or workstation of distance
drivers are installed and learning and
configured in accordance face to face
with manufacturer’s Computer
instructions and/or OS peripherals/
installation procedures Blended
devices

• OS and drivers Appropriate

updates/patches are OS, drivers and
accessed and installed in software
accordance with applications/
manufacturer’s programs
recommendations and
requirements

 On-going checks of the

quality of the work are
undertaken in accordance
with established
procedures

LO4. Install application software

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Application software are Application and The trainees This may Direct
installed based on devices/drivers installation must be provided include: observation
software installation procedures the following:
guides, enduser
requirements and Lecture Oral interview
software license Use of utilities/software Tools and test demonstration
agreement instruments
Written test
Drivers/Software update Combination
procedures PC or workstation of distance
• Variation to application learning and
software installation is face to face
carried out in Application software Computer
accordance to license agreements peripherals
customer/client /devices
requirements
Application packages &
use of application Appropriate
• Software updates are programs OS, drivers and
accessed and installed in software
accordance with applications
manufacturer’s /programs
recommendations and
requirements

LO5. Conduct testing and documentation

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Devices/systems and/or Stress testing procedures The trainees This may Direct
installation is tested to must be provided include: observation
determine whether it the following:
conforms to requirements 5S and 3Rs environmental
policies Lecture Oral interview
Tools and test demonstration
• Stress test is conducted to instruments
Written test
ensure reliability of Combination
equipment in accordance PC or workstation of distance
with manufacturer’s learning and
instructions and system face to face
requirements Computer
peripherals
Blended
/devices
• 5S and 3Rs are followed
according to
environmental policies Appropriate
OS, drivers and
software
• Documentation in applications
relation to the test is /programs
forwarded to appropriate
personnel and/or
authority in accordance
with requirements

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CORE COMPETENCIES

Unit of Competency : Set-up computer networks

Modules Title : Setting-up computer networks
Module Descriptor : This unit covers the outcomes required in setting-up computers networks for LANs
and small-office home-office (SOHO) systems. It consists of competencies to install
network cables, set network configuration, set router/Wi-Fi/ wireless access
point/repeater configuration as well as to inspect and test the configured computer
networks.

Nominal Duration : 50 hrs

Summary of learning Outcomes:
LO1. Install network cables
LO2. Set network configuration
LO3. Set router/Wi-Fi/wireless access point/repeater configuration
LO4. Inspect and test the configured computer networks

Details of Learning Outcomes:

LO1. Install network cables

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Cable route are Computer network The trainees This may Direct
determined and planned in concepts must be provided include: observation
accordance with network the following:
design and actual
Network cables Lecture Oral interview
installation site
PC or workstation demonstration

• Network materials Network cable installation Written test

Network cables Combination
necessary to complete the
and materials of distance
work are identified and Copper cable splicing and learning and
obtained in accordance cable testing face to face
with established Router/Wi-
procedures and checked Fi/wireless access
against systems Fiber optic cables point/repeater Blended
requirements splicing and installation
requirements
Tools and test
• Tools, equipment and instruments
testing devices needed to Cable raceways/ducts
carry out the installation
work are obtained in Appropriate
accordance with software
established procedures and applications
checked for correct /programs
operation and safety

• Appropriate personal
protective equipment is
used and OHS policies
and procedures are
followed

• Copper cable splicing is

performed based on
Electronic Industries
Alliance/Telecommunicati
ons Industry Association
(EIA/TIA) standards

• Network cables and cable

raceway are installed in
accordance with
established procedures and
installation requirements

• Installation work is
performed and is checked
to ensure no unnecessary
damage has occurred and
complies with
requirements

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• OHS standards and 5S

principles are followed
according to enterprise
requirements

• Excess components and

materials are disposed of
based on WEEE directives
and 3Rs waste
management program

LO2. Set network configuration

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Network connectivity of Network design The trainees This may Direct

each terminal is checked (addressing, subnetting must be provided include: observation
in accordance with and topology) the following:
network design
Lecture Oral interview
IPv4 and IPv6 PC or workstation demonstration
• Any fault or problem in
the network system is Written test
diagnosed and remedied Network interface card Network cables Combination of
in line with the standard (NIC) settings and materials distance
operating procedures learning and
face to face
Local area network (LAN) Router/Wi-
• Network interface card port configuration Fi/wireless access
point/repeater
(NIC) settings are
configured in accordance
with network design Tools and test
instruments
• Communication
checking between Appropriate
terminals are carried out software
in accordance with OS applications
network configuration /programs
guides
PPE
• Unplanned events or
conditions are responded
to in accordance with
established procedures

LO3. Set router/Wi-Fi/wireless access point/repeater configuration

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

 Client device systems Router/Wi-Fi/ wireless The trainees This may Direct

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settings are configured access point/repeater must be provided include: observation

in accordance with configuration the following:
manufacturer’s
instructions and end-user Lecture Oral interview
preferences Device systems settings PC or workstation demonstration
configuration
Written test
Network cables Combination
and materials of distance
learning and
face to face
Router/Wi-
Fi/wireless access

• Local area network (LAN) point/repeater

port is configured in WAN area network
accordance with (WLAN) port
manufacturers’ configuration Tools and test
instructions and network instruments
design
Wireless settings
configuration Appropriate
• Wide area network software
(WAN) port is configured applications
in accordance with Security/Firewall/Advance /programs
manufacturers’ settings configuration
instructions and network PPE
design Cloud computing

• Wireless settings are

configured in accordance
manufacturers’
instructions, network
design and end-user
preferences

• Security/Firewall/Advance
settings are configured in
accordance with
manufacturers’
instructions and end-user
preferences

LO4. Inspect and test the configured computer networks

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Final inspections are Network connectivity The trainees This may Direct
undertaken to ensure that testing must be provided include: observation
the configuration done the following:
on the computer
networks conforms with Philippine Electrical Code Lecture Oral interview
the manufacturer’s relevant to data connection PC or workstation demonstration
instruction/manual Written test
OHS standards and 5S Network cables Combination
principles and materials of distance
• Computer networks are
learning and
checked to ensure safe
face to face
operation Practicing 3Rs – reduce, Router/Wi-
re-use, recycle/recover Fi/wireless access
• Reports are point/repeater
prepared/completed 3Rs environmental
according to company policies Tools and test
requirements instruments
Managing waste from
electrical and Appropriate
electronic equipment software
(WEEE) applications
/programs

PPE

CORE COMPETENCIES

Unit of Competency : Set-up computer servers

Modules Title : Setting-up computer servers
Module Descriptor : This module covers the knowledge, skills and attitudes needed to set-up computer
servers for LANs and SOHO systems. It consists of competencies to set-up user
access and configures network services as well as to perform testing, documentation
and pre-deployment procedures

Nominal Duration : 30 hrs

Summary of learning Outcomes:

LO1. Set-up user access
LO2. Configure network services
LO3. Perform testing, documentation and pre-deployment procedures

Details of Learning Outcomes:

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LO1. Set-up user access

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• User folder is created in Network operating system The trainees This may Direct
accordance with network (NOS) features must be provided include: observation
operating system (NOS) the following:
features
Computer servers and Lecture Oral interview
functions PC or workstation demonstration
• User access level is network and
configured based on server Written test
Types of network services Combination
NOS features and
of distance
established
Network learning and
network access
Web operating system face to face
policies/end-user
applications/technologies (NOS)
requirements
Blended
Setting-up and configuring Network printer
• Security check is
servers
performed in accordance
with established network Tools and test
access policies/end-user Setting-up client/user instruments
requirements access and security
Appropriate
software
applications
/programs

LO2. Configure network services

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

 Normal functions of User access level The trainees This may Direct
server are checked in configuration must be provided include: observation
accordance with the following:
manufacturer’s
Network services Lecture Oral interview
instructions
configuration PC or workstation demonstration

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Written test
• Required modules/add- - configuring web network and Combination
ons are installed/updated services - configuring file server of distance
based on NOS installation sharing services learning and
procedures - configuring print face to face
sharing services Network
operating system
• Network services to be (NOS)
configured are confirmed Installing and configuring
based on user/system modules/add-ons
requirements Network printer

Tools and test

instruments

• Operation of network Configuration of network Appropriate

services are checked services software
based on user/system applications
requirements /programs

• Unplanned events or
conditions are responded
to in accordance with
established procedures

LO3. Perform testing, documentation and pre-deployment procedures

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Pre-deployment is Testing procedures The trainees This may Direct

undertaken based on must be provided include: observation
enterprise policies and the following:
procedures Pre-deployment
procedures and practices Lecture Oral interview
PC or demonstration
• Operation and security workstation
check are undertaken Enterprise policies and network and Written test
procedures server Combination of
based on end-user
requirements distance
learning and
End user requirements Network face to face
• Reports are operating system
prepared/completed Enterprise policies and (NOS) Blended
according to enterprise procedures
policies and Network printer
procedures
Documentation and
making reports Tools and test
instruments

Appropriate
software
applications
/programs

CORE COMPETENCIES

Unit of Competency : Maintain and repair computer systems and networks

Modules Title : Maintaining and repairing computer systems and networks
Module Descriptor : This module covers the knowledge, skills and attitudes needed to maintain and
service computer systems and networks

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Nominal Duration : 30 hrs

Summary of learning Outcomes:
LO1. Plan an prepare for maintenance and repair
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO6. Inspect and test the computer systems and networks

Details of Learning Outcomes:

LO1. Plan an prepare for maintenance and repair

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Maintenance and/or Planning and preparing for The trainees This may Direct
Diagnosis of faults is maintenance must be provided include: observation
planned and prepared in the following:
line with job
Computer systems Lecture Oral interview
requirements
maintenance Tools demonstration
procedures -PC systems
• Tools, equipment and -Computer operations Written test
-Electronic fault findings Computers and Combination
testing devices needed
peripherals of distance
for the maintenance are
learning and
obtained and checked for
correct operation and Use and operation of tools, face to face
instruments and testing Test instruments
safety
devices Blended
Materials
• Materials necessary to
complete the work are
obtained in accordance PPE
with established
procedures and checked
against job requirements Technical
manuals

• OHS policies and

procedures are followed
in line with job
requirements

• Computer systems and

networks for
maintenance are checked
against job/service order
or instructions and
specifications

LO2. Maintain computer systems and networks

Assessment

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Assessment Criteria Contents Conditions Methodologies Methods

• Appropriate personal Accomplished forms The trainees This may Direct

protective equipment is -Diagnostic reports - must be provided include: observation
used in line with standard Proposal reports the following:
procedures
Lecture Oral interview
Problem solving in Tools demonstration
• Normal function of emergency situation
Written test
computer systems and
Computers and
peripherals

networks are checked in Procedures in maintenance Combination

accordance with scheduling Test instruments of distance
manufacturer’s learning and
instructions face to face
Preventive maintenance Materials
of computer system and
• Scheduled/periodic network
maintenance is PPE
performed in accordance
with manufacturer’s
requirements Technical
manuals

• Where necessary,
needed
repairs/replacements are
made in accordance with
established procedures
• Unplanned events or
conditions are responded
to in accordance with
established procedures

LO3. Diagnose faults of computer systems and networks

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

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• Appropriate personal Diagnostic procedures The trainees This may Direct

protective equipment is must be provided include: observation
used in line with standard the following:
procedures Accomplished
forms -Diagnostic Lecture Oral interview
software utilities Tools demonstration
• Faults or problems in the -Gathering of information
computer systems and Written test
Computers and Combination
networks are diagnosed
Defects in computer peripherals of distance
according to
systems and networks learning and
requirements and in line
face to face
with the standard Test instruments
procedures Troubleshooting and
repair techniques
Materials
• Contingency measures
are managed and
implemented in PPE
accordance with
established procedures
Technical
manuals

LO4. Rectify/correct defects in computer systems and networks

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Appropriate personal Corrective action The trainees This may Direct

protective equipment is -hardware configuration must be provided include: observation
used in line with standard -software configuration the following:
procedures

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Tools Lecture Oral interview

demonstration
• Defective components or
parts are replaced or Computers and Written test
corrected without peripherals Combination
damage to the of distance
surrounding environment learning and
or services Test instruments face to face

• Adjustments, if necessary Materials

are made in accordance
with established PPE
procedures

Technical
manuals

 Unplanned events or
conditions are
responded to in
accordance with
established procedures

LO5. Inspect and test the computer systems and networks

Assessment
Assessment Criteria Contents Conditions Methodologies Methods

• Final inspection are Testing methods and The trainees This may Direct
undertaken to ensure that procedures must be provided include: observation
the testing conducted on the following:
the device conforms with
Documentation and Lecture Oral interview
the manufacturer’s
making reports Tools demonstration
instruction/manual
Written test
Waste management Computers and Combination
• Computer systems and
peripherals of distance
networks are
learning and
checked/tested to ensure OHS standards and 5S
face to face
safe operation principles Test instruments

• OHS standards and 5S Practicing 3Rs – reduce, Materials

principles are followed re-use, recycle/recover
according to enterprise
policies PPE
3Rs environmental
policies
• Work site is cleaned and Technical
cleared of all debris and manuals
left in safe condition in Managing waste from
accordance with electrical and
company procedures electronic equipment
(WEEE)

• Excess components and

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materials are disposed of

based on WEEE directives
and 3Rs waste
management program

• Report is prepared and

completed according to
company requirements

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