VIM User Guide 20.4 SP2
VIM User Guide 20.4 SP2
This guide describes the typical end user tasks of the Solutions
Beyond Invoice component of Vendor Invoice Management.
BOCP200402-UGD-EN-04
OpenText™ Vendor Invoice Management for SAP® Solutions
User Guide for Solutions Beyond Invoice
BOCP200402-UGD-EN-04
Rev.: 2023-Jan-10
This documentation has been created for OpenText™ Vendor Invoice Management for SAP® Solutions 20.4 SPS2.
It is also valid for subsequent software releases unless OpenText has made newer documentation available with the product,
on an OpenText website, or by any other means.
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Table of Contents
1 About Vendor Invoice Management for SAP Solutions ......... 5
1.1 About this document .......................................................................... 7
GLS Glossary 33
OpenText Vendor Invoice Management for SAP Solutions (VIM) is an ABAP add-on
solution to SAP ECC and SAP S/4HANA.
If no business rules fail, the document is posted in SAP without human intervention.
Although a straight through, no-touch process is the ultimate objective, VIM also
supports the fast and efficient handling and resolution of exceptions.
Exceptions are routed via workflow to the relevant user or user group based on the
role assigned to the exception.
• Invoice Solution
– Order Confirmation
– Delivery Note
– Quotation
– Sales Order
– Remittance Advice
Since VIM resides inside SAP, enrichments and business rules have direct access to
SAP master and transactional data, which avoids complex interfaces and the
replication and duplication of data.
Each solution offers a Workplace used by end-users and managers to manage and
monitor outstanding and completed work items. Each solution includes a
preconfigured set of analytical measures tailored for the specific document scenario.
Solutions can be enhanced to support company-specific business requirements.
VIM Solutions use features offered by its powerful feature rich Foundation.
• Inbound
• Process
• Workplace
• Analytics
VIM also supports custom solutions where a preconfigured solution is not available
for a specific, less common business process.
VIM offers a simple and intuitive user interface for end-users, managers and
administrators.
Users can choose between the classic SAP GUI or the modern SAP Fiori interface.
SAP Fiori offers a responsive web-based user interface that supports desktop and
mobile devices.
VIM supports various input channels including scan, fax¸ e-mail and web services.
It also supports various input formats, including paper, PDF, TIFF, IDoc and XML.
Document Access for SAP Solutions or OpenText Core Archive for SAP Solutions for
the storage of documents.
VIM integrates seamlessly via its Inbound component with OpenText Intelligent
Capture for SAP Solutions and OpenText Core Capture for SAP Solutions, which
uses advanced machine learning algorithms to extract metadata from imaged-based
documents like PDF and TIFF.
VIM also offers integration with OpenText Extended ECM for SAP Solutions and
OpenText Document Presentment for SAP Solutions.
This document describes the various user interfaces of Vendor Invoice Management
for SAP Solutions that are available to various process participants. Specific
functionality might be slightly different in the customer system and is dependent on
the system configuration. If some specific scenarios are not relevant to your system,
skip the corresponding sections.
This document introduces the overall architecture of VIM and describes details of
the various access points and user interface screens. Some of the transactions and
screens are part of the standard SAP S/4HANA system but the content that is
displayed is specific to VIM processing.
The various work items that the user encounters during the processing are displayed
in process specific dashboards. Dashboards are OpenText user interface screens.
Process and invoice specific information and options are displayed as configured in
the system.
• OpenText Vendor Invoice Management for SAP Solutions - User Guide for Invoice
Solution (VIM200404-UGD)
• OpenText Vendor Invoice Management for SAP Solutions - Installation Guide
(VIM200404-IGD)
• OpenText Vendor Invoice Management for SAP Solutions - Configuration Guide for
Invoice Solution (VIM200404-CGD)
• OpenText Vendor Invoice Management for SAP Solutions - Administration Guide
(VIM200404-AGD)
• OpenText Vendor Invoice Management for SAP Solutions - Reference Guide for Invoice
Solution (VIM200404-RGD)
• OpenText Vendor Invoice Management for SAP Solutions - Scenario Guide for Invoice
Solution (VIM200404-CCS)
• OpenText Vendor Invoice Management for SAP Solutions - Security Guide
(VIM200404-GSM)
• OpenText Vendor Invoice Management for SAP Solutions - Configuration Guide for
Foundation (VIM200404-CGF)
• OpenText Vendor Invoice Management for SAP Solutions - Configuration Guide for
Solutions Beyond Invoice (BOCP200402-CCS)
• OpenText Vendor Invoice Management for SAP Solutions - User Guide for Solutions
Beyond Invoice (BOCP200402-UGD)
The Release Notes are updated continuously . The latest version of the Release Notes
is available on OpenText My Support (https://knowledge.opentext.com/knowledge/
cs.dll/Open/10151494).
Note: The description of the VIM Central Workplace uses the Incoming Orders
work center as an example.
VIM Central Workplace is your starting point. It comprises the following areas:
1
Application toolbar
2
Navigation - Work Centers
3
Navigation - Nodes
4
Work Object Functions
5
Selection Pane
6
Work Object List
7
Detail Pane
Layout You can adapt the layout of VIM Central Workplace to your needs.
1. To find all commands to change the layout, open the Settings menu.
Your changes to the layout are saved and will be resumed when you start VIM
Central Workplace the next time.
Notes
1. If the Selection Pane is not displayed already, click Show Selection Pane.
4. To change the search criteria, click Edit, perform your changes, and click Apply
to display the search results.
5. To empty the Selection Pane, for example for a new search, click Reset.
The Work Object List provides some standard actions like defining the maximum
number of hits, filtering and sorting the displayed data. Depending on the selected
node, additional actions like executing the work object or opening the Processing
Screen might be available.
Important
When you finish processing a work object, use the buttons provided, for
example Cancel or Save.
While the standard actions are always displayed as toolbar buttons, the additional
actions can be displayed as toolbar buttons or icons/hyperlinks in the list view.
You can mark several work objects in the work objects list and perform the same
action for each of the marked work objects. For this purpose, click Choose Bulk
Action or the button for the emphasized bulk action.
Note: According to the customization, the button for the emphasized bulk
action can have assigned different actions. The button might also miss
completely.
A Results message shows you if your actions were successful or if an error has
occurred.
From the VIM Central Workplace, you open the Processing Screen by executing
process steps of a work object in the Work Object List.
Note: Executing process steps using the Processing Screen may only be
available for work objects related to business-process-based scenarios. Any
static non-process-based work object will probably not offer this functionality.
1
Application toolbar
2
Action Pane
3
Info Pane
4
Tab Strip Area with corresponding business data
5
Detail Pane
Layout You can adapt the layout of the Processing Screen to your needs.
1. To find all commands to change the layout, open the Settings menu.
Your changes to the layout are saved and will be resumed when you start VIM
Central Workplace the next time.
Important
When you finish processing a work object, use the buttons provided, for
example Cancel or Save.
The process step status is indicated by traffic lights, with red light meaning failure,
and green light meaning success for each involved business rule.
Depending on the current process step and its configuration, you may be allowed to
edit values in the tabs. When you have finished editing, save the changes or
continue the process with Submit.
The Home (Landing) page of the mobile and web version of SAP lists different
tiles that open Solutions Beyond Invoice processes.
Your administrator individually configures which processes are linked with a tile.
The tiles depend on your tasks and role in the company.
If you cannot access a Solutions Beyond Invoice process, contact your administrator
for access to the correct Home page (Fiori launchpad) for your tasks.
The following Solutions Beyond Invoice tiles are available for different processes:
Note: The tiles Capture Validation Workplace and Store Documents are
contained in the Vendor Invoice Management Foundation launchpad content
but not in any solution launchpad content.
• Quotation Workplace
• Sales Order Workplace
• Order Confirmations Workplace
• Remittance Advices Workplace
Process tiles
The Process tiles open a process view with inbox area. You can select items in
the inbox and work in the Content area. The following workplace tiles are
available:
Store Documents
A tile that opens an upload area where you can upload a document to start a
certain process
The columns of the table provide details that allow you to filter and search for
specific processes. Thus, you get an overview of all process steps based on the
editors or by data like priority, vendor or other criteria.
Personal
The tab displays all processes that you reserved to personally work on them. All
processes where you enter data are automatically reserved and listed on the
personal tab.
Team
The tab displays all processes that your team has to work on. It also lists already
reserved items that are additionally displayed in the Personal tab of the
corresponding user.
Outstanding
The tab displays all active processes.
Created
The tab displays all finalized processes that created a business object.
Obsolete
The tab displays all processes that are manually set to obsolete.
My Processed
The tab displays all processes which are processed by the current user.
Reserved process steps stay available on the Team tab and can be taken by any other
user to work on. A reservation only marks process steps as already assigned and
moves the process step to your inbox for easy access.
To execute steps
2. Optional To return to the list of process steps, click the Back button.
2. Click on Columns.
3. Activate the check boxes of the columns that you want to see on your
workplace.
Note: If you want to save the workplace column layout that you define, you
can use variant management. For more information, see the SAP general
documentation.
1. Click one of the preset filters buttons, for example Company Code.
2. In the dialog box that opens, select one or more check boxes for filtering details.
3. To apply the preset filter, click OK.
The Inbox lists all process steps that are currently assigned to you. To add further
process steps to your inbox, switch to the Workplace. For more information, see
“Reserving process steps” on page 21.
You can search for inbox items. For more information, see “Searching for process
steps” on page 25.
2. In the Sort by dialog box, click the parameter that you want to use for sorting.
4. Click OK.
1. To switch to the bulk action mode, click the Bulk action button.
Note: If the first item is locked or cannot be processed, this list is not
displayed but you get a message for the first item only.
Click Continue.
4. In the next ? <Action> dialog box, enter a comment, and then click <Action>.
• If you access the process step from your inbox, the inbox stays available on the
left side of the screen and you can switch to the next process step without
reloading the page.
• If you access the process from the process list, you have to switch back to the list,
to access the next process step. For more information, see “Executing steps using
the workplace” on page 21.
The following graphic shows the structure of the process step pages:
1 -Inbox area
The Inbox shows all processes that are currently assigned to you.
Tip: The inbox is not displayed if you open a process step from the
workplace.
2 -Header area / 3 - Detail area
The Header area provides Inplace Actions and additional information. Inplace
actions do not complete and close the current view.
Direct links in the Header area move the focus to the selected topic in the detail
area.
The Detail Area displays the underlying business data of an item in a certain
process step.
Header Data area (2) and Detail area (3) make up the Content area. The Content
area can consist of both areas, only the Header Data area, or only the Detail area.
3 -Document Area
Displays the item that you are processing.
4 -Action Area
Provides actions that complete or close the current view.
Depending on your assignment to the process step, you can perform one or
more actions in the Action Area. You can, for example, confirm or decline a
process step, or reply to an inquiry. After clicking the action button, enter an
optional or required comment, and submit your action.
You can edit Basic Data and Line Items if allowed in the current process step.
You can perform one or more actions in the Action Area like on the main page.
• Click the Pin header on press button, to keep the header data area available
while scrolling the detail area.
To search:
1. Click the Search in button, and then select the parameter that contains your
search criteria.
4. Optional If you need to update your search result, click the Refresh button.
The table is updated with the newest information.
In the footer at the bottom of the page, Show field Rules and Business
Rule Messages button informs about problems.
Input fields with wrong input are highlighted in the Details area.
2. Optional If you need further information about the problems, click the
Show field Rules and Business Rule Messages button.
Information about the problem displays. If there are multiple messages, click
the message to open individual information about the listed problem.
3. Optional To fix problems, enter information in the highlighted input fields and
click check again.
Error: Checks that run into problems. The Messages column provides
further information about the error.
Warning: Checks that are bypassed. You can restart the test by clinking
Success.
2. Optional To open detailed information about a problem, click the link in the
Messages column.
If available, further information is displayed.
3. Optional To bypass a single check, click the Bypass/Activate button, for the
check.
The feedback of all checks is updated and can change due to bypassing a check.
2. Enter the recipient, the text of your email and decide if the document is
attached.
To add a comment
Add
Adds a new line item.
Toggle between different views of the line items table. One click: rearrange
mode is active. Another click: back to normal edit mode.
Download the line items table as a Microsoft® Excel® file to your computer.
By hiding columns, you can restrict the downloaded columns.
The Download function is also available for the node list view.
Open the Filter By dialog box where you can select the displayed columns.
To view all columns, select the Select All check box.
3. To save your changes, click the Save button in the Header area.
Info tab
Header and line item details
History
Information and comments for previously executed steps
Documents
Relevant documents
On the Info tab, you can switch the display between Basic Data and Line Items. You
can edit the particular fields unless they appear dimmed.
Advanced line In the Line Items view, the advanced line items table is available, showing line item
items details of the current work item, for example Quantity or Currency, and their
respective values. Mandatory fields are marked with an asterisk.
Below the line item data, you can specify how many lines of data are displayed.
These options become active as soon as the maximum number of line items has been
reached and paging of line items takes place.
The advanced line items table provides some action buttons above the table:
Add
Add a row.
Toggle between different views of the line items table. One click: rearrange
mode is active. Another click: back to normal edit mode.
Download the line items table as a Microsoft® Excel® file to your computer. By
hiding columns, you can restrict the downloaded columns.
The Download function is also available for the node list view.
Open the Filter By dialog box where you can filter your view by, for example,
specific columns.
To view the line items without any filter, select the Select All check box.
Click OK to apply your filter.
At the end of a line, click the action button to open the context menu with the
following possible actions:
Note: There can be custom actions depending on the solutions, for example
semantic navigation to a business object.
Add
Add a row.
Copy
Copy the active row.
Delete
Delete the active row.
Up
Move the active row up.
Down
Move the active row down.
On the Documents tab, click the link to open the archived document. To close the
document, click the left-arrow button at the very top of the page.
4. Add a comment.
To work with the Capture Validation Workplace, see Section 5 “Working with the
Capture Validation Workplace” in OpenText Capture Validation for SAP Solutions -
User Guide (CPIE-UGD) on OpenText My Support (https://knowledge.opentext.com/
knowledge/llisapi.dll/Open/75962089).
Business Center
OpenText Business Center for SAP Solutions. A former standalone OpenText
product that is now part of Vendor Invoice Management.
Inbound Configuration
Connection to various inbound channels, for example scanned paper documents,
fax, email, or IDoc, and the corresponding configuration.
Perspective
Web Services element that defines which item related data is displayed in the
Fiori Task App and where. A perspective defines the content and visual
appearance of items for a specific area of the screen in the Fiori Task App. The
Fiori Task App displays only one perspective at the same time.
Process Configuration
Easy and technically simplified configuration of complex business scenario
aspects. Process Configuration covers profile configuration, profile assignment,
and authorizations.
Process Foundation
Flexible framework to configure and run processes. It utilizes generic workflow
definitions, which are processed by the SAP Business Workflow engine.
VIM Foundation
Central VIM unit that serves to import, capture, dispatch, process, and consume
business objects. It comprises Inbound Configuration, Process Foundation, Process
Configuration, VIM Central Workplace, and Fiori Task App.
Web Services
Underlying technical concept of the Fiori Task App interface. You configure the
complete content of the Fiori Task App either by customizing or by implementing
an interface for the Web Services.