USER MANUAL

DC EV Charger
ST-P-EVC30kWDC
CONTENT

1 Safety and Compliace 01

2 Product Introduction
2.1 Product Description 02
2.2 Product Features 02
2.3 Product Technical Specifications 03
2.4 External Structure 04
2.5 Package Contents 05
3 Installation Instruction
3.1 Installation Preparation 06
3.2 Pedestal Mounting Process 07
4 Configuration and Operation
4.1 Power-on Checking 09
4.2 Start and stop charging by your charge card 09
4.3 Start and stop charging by APP(Bluetooth) 12
5 Indication and Fault
5.1 Indicator Status 13
5.2 Fault Code and Resolution(LCD display) 14
6 Warranty and Service
6.1 Customer Service 15
6.2 After Service 15
6.3 Contact Us 15
7 Do’s & Dont’s 16
1. Safety and Compliance

Save these instructions. Read the manual before installation or usage

of device.
1) Do not put tools, material or body parts into the electric vehicle connec-
tor.
2) Do not use the DC EV charger if the cabinet, power cord or charging
cable are frayed, have broken insulation or show any other signs of
damage.
3) Do not install or use the DC EV charger if the enclosure is broken,
cracked, opened or shows any other indications of damage.
4) The DC EV charger should be installed only by a qualified technician.
5) Make sure that the materials used and the installation procedures follow
local building codes and safety standards.
6) The information provided in this manual in no way exempts the user of
responsibility to follow all applicable codes or safety standards.
7) The manufacturer is not responsible for physical injury, damage to
property or damage to equipment caused by the installation of this device.
8) This document provides instructions for the DC EV charger and should
not be used for any other product. Before installation or use of this prod-
uct, you should review this manual carefully and consult with a licensed
contractor, licensed electrician or trained installation expert to make sure
of compliance with local building codes and safety standards.

Warning

Hazardous voltage that The input and output voltages of this

gives risk of electrocution device are high voltage, which threaten
human life safety. Please strictly observe
General risk all warnings on the device and user
manual. Unauthorized and non-profession-
PE al service personnel are forbidden to
remove the cover of this device.

01
2 Product Introduction

2.1 Product Description

The DC EV charging station converts AC Power into DC power for faster

power delivery to the electric vehicle battery.
The DC EV charger is the top choice for powering battery electric vehicles
(BEV) and plug-in electric vehicles (PHEV) today. It is designed for quick
charging in both public and private locations, such as retail and commer-
cial parking spaces, fleet charging stations, highway service areas,
workplaces, residences, etc.

2.2 Product Feature

7 Inch HMI Touch Screen
HMI screen can display the real-time charging
status, including time, voltage, current, power
and temperature.

Convenient operation
Customers can get the convenience of full start
and stop charging control through mobile phone
Bluetooth or authorized RFID smart card.

IP54
Carries an outdoor rating capability of withstand-
ing solid and liquid intrusions in outdoor settings,
making the unit more stable and highly reliable.

High intelligence
Powerful information collection, transmission and
communication functions, supporting Bluetooth,
Ethernet, 4G and WIFI wireless communication.

Easy to install and use

The installation process is simple, payment is
convenient and fast, supports mobile application
software or IC card swiping. Fully compatible
with all EV in the market .

02
2.3 Product Technical Specifications

ST-P-EVC
Parameter type Description
30kWDC
Power Supply 3P+N+PE
Rated voltage 400VAC±15%
Frequency 50/60Hz
Input
THDi ≤5%
Efficiency ≥95%
Power Factor ≥0.98
Connector Type CCS Combo 2
Voltage 150-1000VDC
Maximum Current 100A
Output
Power Rating 30kW
Voltage Accuracy ≤0.5%
Current Accuracy ≤±1%
HMI 7-Inch Touchscreen
Control Method RFID Card,APP
Cable Length 5m
Cellular modem:4G
Network Connection
LAN:10/100 Base-T Ethernet
Communication Protocol OCPP 1.6J
Operating Noise Level ≤60dBA
IIngress Rating IP54
IK Rating IK10
Power Meter Accuracy Class 1.0 energy meter
Enclosure Galvanized steel
General
Place of Installation Indoor / Outdoor
Product Dimension(W*D*H) 640*150*550mm
Package Dimension(W*D*H) 810*410*810mm

Over Current,Under Voltage,Over

Voltage,Short Circuit,Residual
Protection
Current,Surge Protection,Over
Temperature,Ground Protection

EN/IEC 61851-1,
EN/IEC 61851-23,
Certification Standard
EN/IEC61851-24,
IEC62196-1,IEC62106-3

Operating temperature –30°C~+55°C

Storage temperature –40°C~+75°C
Environmental
Maximum Installation Height ≤2000m
Operating Humidity 5%~95% RH
03
2.4 External Structure

Pedestal Mounting

04
2.5 Package Contents

Unpack the product. Please check and verify following items after
receiving the charger:
1) Visual inspection on charger's external appearance. If there is any
breakage or other damage, please notify the seller immediately.
2) Check type and quantity of all accessories as follows. If there is a
shortage in the quantity of any items or if any items are missing, please
contact the seller at once.

General parts

USER MANUAL
DC EV Charger
ST-P-EVC30kWDC

User manual RFID card Certificate

(x1) (x2) (x1)

Clod-pressed
Bracket Key Ring terminal
terminal
(x1) (x2) SC16-6(x2)
VE25-16(x6)

Pedestal Mounting

Pedestal Frame Key Expansion

(x1) (x2) bolt M8×70 (x6)

05
3 Installation Instruction
3.1 Installation Preparation
Please prepare the following tools before installation:

Hammer drill and

drill bit(φ Electric drill Multimeter Hammer
22mm,7/8 inch)

Phillips Measuring tape

screwdriver Adjustable wrench Diagonal Pliers
M4(length)<100 (5m)

Installation Notice
Electrical devices should only be installed, operated, and maintained
by qualified technician. No responsibility is assumed by the manufactur-
er for any consequences arising out of the use of this device.
When installing wires, do not turn on the power supply.
The length of the power cable and communication cable should be
properly reserved to facilitate installation and connection.
Pay attention to protect the charger enclosure during installation to
prevent bumping, scratching the surface, etc.
The charger must be installed vertically, and the deviation of any direc-
tion from the vertical position should not exceed 5°.
Ring terminal VE25-16 for L1/L2/L3/N wire (25mm² copper wire) in
models with 380V-415V three-phase input.
The cross sectional area of the power grid's protective earthing (PE)
conductor shall have a cross-sectional area not less than 16mm² in
copper.

06
3.2 Padestal Mounting Process

1) Prepare the foundation as per the dimensions and details given in the below
drawing.

2) Fix 4 nos. of anchor bolt (as per dimension & details given in the above drawing)
inside the foundation.

3) Place the pedestal on the foundation and align with the anchor bolt fixed inside
the foundation.

4) Tight the pedestal on the foundation via anchor bolts nos. properly.

5) Place charger onto bracket welded inside the pedestal. Align the back chassis of
the charger with the corresponding slot on the bracket. Slowly slide down the charger
until it sits firmly on the bracket. Fasten two screws from the bottom.

07
3.2 Padestal Mounting Process

6) Lock the charger cover with the key.

7) Complete installation and start to test and charge.

3.3 SLD Wiring and Connections

08
4 Configuration and Operation
4.1 Power-on Checking

Please check / re-check the following items prior to initial

Power-on:
1) The location of the charger should be convenient for operation and
maintenance.
2) Before installation of the charger, ensure that the AC input component
in the power supply is properly installed with the required protection.
3) Double confirm the charger is installed properly.
4) No components or other items have been left inside of the charger.

4.2 Start and stop charging by your charge card

Operation

Take charging Payment

plug Swipe card by card

Plug into Return

the EV Charging charging plug

09
1) Choose a compatible plug (CCS).

CCS2

2) Connect the plug to the EV.

3) Swipe the authorized RFID card to start charging. The authorized

RFID can be use directly without any activation or setting.

10
4) Once charging commences, status information is displayed on the
screen. The following illustrations demonstrate the start to near com-
plete charging procedure.

Waiting to swipe card

During charging

5) Swipe the authorized RFID card to stop.

6) Return the plug to the holder.

11
4.3 Start and stop charging by APP(Bluetooth)

STEP I: CON FIGURE YOUR DEVICE - (For Host)

Install the EV app 2. Tap the MENU icon

from play store or on top left and tap on
app store. Open the app
and enter your details. “I A M HOST ”.

3. Add your charger 4. Scan the QR code on 5. Register your charger

by tapping on ‘+’ your device. by entering your details.
on top right. “ Your device is now
ready to charge”

12
STEP – II: Guide for EV Charging through application:

Add money to your Scan the QR Code Chill while your vehicle
wallet to start charging on the device gets charged and
and set the timer share your experience
for charging.

5 Indication and Fault

5.1 Indicator Status

LED Light Status Description of Charging status

Green light on The Charger is power on.

Yellow light on The charger is working for EV.

Failure or alarm status, unable to

Red light on
charge.

13
5.2 Fault Code and Resolution(LCD display)

Fault
Fault Status Troubleshooting suggestion
Code

01 RTC fault Please contact after-sales service.

Card reader Check whether the connecting cable of the card reader
02
fault is loose.

03 SPD fault Check whether the SPD is abnormal.

04 EPO fault Reset emergency stop button.

Over voltage Check whether the input voltage of the equipment is too
05
alarm high.

Under voltage Check whether the input voltage of the equipment is too
06
alarm low.

07 FRAM fault Please contact after-sales service.

08 Flash fault Please contact after-sales service.

10 Lean alarm Place the charging point vertically.

11 DC meter fault Check whether the meter connecting wire is loose.

Over temperature Stop using for a period of time and wait for the equipment
13
alarm to return to the normal temperature range and restart.

14 Module Comm fault Communication with the AC/DC module is broken.

15 Guard alarm The equipment access door is opened.

16 Not working Check the input supply.

Input MCB of the charger ON.

Emergency button on pressed

Check wiring and connections polarity

and no loose connectors

14
6 Warranty and Service
6.1 Customer Service
We can provide customers with professional product advice and purchase
options. All emails will be responded within 48 hours during working days.
We provide online customer service in multiple languages. You can
communicate with ease, or contact us through email anytime.

6.2 After Service

The warranty of all our products is one and half year. The specific after�
sale plan will be free for replacement or charging a certain maintenance
cost according to the specific situations. During the warranty period,
customers can apply for replacement or free maintenance for the fault
damage caused by product quality. For the fault damage caused by other
reasons (human factors, natural factors, etc.), we will provide paid
maintenance services.

6.3 Contact Us

If you need to report for repair or inquire about charging product service,
please call the company's customer service hotline 011 41183119
or through the official email [email protected]

15
7 Dos and Don'ts

1) Do not put tools, material or body parts into the electric

vehicle connector.

2) Do not use the DC EV charger if the cabinet, power cord or

charging cable are frayed, have broken insulation or show any
other signs of damage.

3) Do not install or use the DC EV charger if the enclosure is

broken, cracked, opened or shows any other indications of
damage.

4) Do not turn on the power supply when installing wires.

5) The charger must be installed vertically, and the deviation of

any direction from the vertical position should not exceed 5°.

6) The cross sectional area of the power grid's protective

Earthing (PE) conductor shall have a cross-sectional area not
less than 16mm² in copper.

7) Visual inspection on charger's external appearance. If there is

any breakage or other damage, please notify the seller
immediately.

16
Servotech Power Systems Ltd.

Registered Office : 806, 8th Floor, Plant & R&D : 76A, Sector-57,
Crown Heights, Hotel Crowne Plaza, Revenue Estate, Kundli, Sonipat,
Rohini, New Delhi - 110085 Haryana - 131028

www.servotech.in