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BBS1

The document outlines a Behavior Based Safety (BBS) program aimed at improving workplace conditions by reducing unsafe behaviors and enhancing accountability. It details the ABC model of behavior management, which includes activators, behaviors, and consequences, and provides a structured safety observation process for coaching and feedback. The ultimate goal is to foster a culture of safety that enhances the company's global reputation.

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Damien Gracious K.D
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20 views33 pages

BBS1

The document outlines a Behavior Based Safety (BBS) program aimed at improving workplace conditions by reducing unsafe behaviors and enhancing accountability. It details the ABC model of behavior management, which includes activators, behaviors, and consequences, and provides a structured safety observation process for coaching and feedback. The ultimate goal is to foster a culture of safety that enhances the company's global reputation.

Uploaded by

Damien Gracious K.D
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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BEHAVIOR BASED SAFETY

BPCL - KOCHI REFINERY


Ambalamugal

- D Easwara Rao
OBJECTIVES

 To improve work place condition by


reducing the unsafe conditions and acts.
 To get the benefits of behavior-based
systems in terms of accountability.
 The basic principles of how to motivate safe
behavior.
 To enhance company reputation globally.
Behavior Based Safety
Safety
Activities

Fewer at-risk
Behaviors

Fewer
Accidents
Human Behavior

Human behavior is a function of:


 Activators (what needs to be done)
 Competencies (how it needs to be done)
 Consequences (what happens if it is done)
Human behavior is both:

 Observable

 Measurable

therefore

Behavior can be managed !


Attitudes

Are inside a person’s head -


therefore they are not
observable or
however
measurable
Attitudes can be changed by
changing behaviors
ABC Model
Antecedents
(trigger behavior)

Behavior
(human performance)

Consequences
(either reinforce or punish behavior)
Definitions:
Activators: A person, place,
thing or event that happens
before a behavior takes place
that encourages you to perform
that behavior.

Activators only set the stage


for behavior or performance -
they don’t control it.
Some examples of activators
Definitions:

Behavior: Any directly measurable


thing that a person does, including
speaking, acting, and performing
physical functions.
Some examples of behavior:
Definitions:
Consequences: Events that follow
behaviors.
Consequences increase or decrease the
probability that the behaviors will occur
again in the future.
If you don’t send in that
Oh please let it be Bob! payment we’ll take you to
court
Behavioral Model

Antecedents B = f (c)

Behaviors

Consequences
SAFETY OBSERVATION PROCESS
(BEHAVIOR)

• Step 1: PLAN where and when to make


observations and recall what to look for
• Step 2: OBSERVE worker behavior for
safe and at-risk performance
• Step 3: COACH for improved performance
by positively reinforcing or redirecting
• Step 4: RECORD what was observed, why
it occurred, and now what will be done
Step 1: PLAN

Determine a time and place to observe


Review the Observations
Review Feedback and Coaching Tips
Step 2: OBSERVE

Snapshots of behavior
Allow no distractions
Observe people and surroundings
Stop any at-risk behavior immediately
Stop observing after 30 seconds or at-risk
behavior is observed, which ever comes
first

Observations
Step 3: COACH

Provide positive reinforcement (R+)


if safe
Coach by shaping behavior
if at-risk
Ignore what you saw
Discipline
Step 4: RECORD

Anonymous (do not mention names),


specific, timely
Safe and At-Risk behaviors on Memory
What, Why, Now What
Take Action
Continuous Improvement

Data Compilation
Safety Involvement Team
Problem solving
Implement solutions
Successful?
Behavior Based Safety

your under surveillance BEHAVE SAFELY


Ohio BWC
BBS Software Demo
OBSERVATION

Reactive Behavior
Personal Protective Equipment
Specific Job Risks
Tools and Equipment
Safe Work Practices
Ergonomics
Reactive Behavior

• Adjusting PPE
• Changing position / Turning away
• Stopping work / Attaching safe guards
• Rearranging job
Personal Protective
Equipment
• Head gear
• Eye protection and face shielding
• Hearing protection
• Respiratory protection
• Arm and hand covering
• Foot and leg protection
Specific Job Risks

• Strike against or caught


• Line of fire
• Fall, slip hazard
• Contact hot, chemical or electric
• Inhale or swallow hazardous substance
Tools and Equipment

• Wrong for the job


• Used incorrectly
• In need of repair or maintenance
• Clutter & poor housekeeping
Safe Work Practices

• Not defined
• Not known or understood
• Ignored or done poorly
• Not compatible with task
Ergonomics

• Forceful exertions
• Awkward postures
• High repetition
• Long duration with out rest

Observe
Coaching and Feedback
for the skilled observer
Positive Reinforcement

• Give praise
• Explain why this behavior is right and/or
safe
• Encourage continued behavior
Shaping Behavior

• Communicate the behavior you saw


• Check for understanding of the job
• Coach for improved performance
• Contract for safe behavior
Coaching Tips

• Use “I” vs. “You” language


• Appeal to other’s interests and goals
• Reflect feelings or emotions that go
beyond the words
• Set limits to clarify expectations
• Talk about the behavior, not the person
Coaching Tips Continued…

• Keep calm
• Don’t personalize emotion of others
• Move to problem solving
• Focus on interests rather than position
• Find common ground

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