Management Information System CW2
Management Information System CW2
Key Stages:
➢ Order Placement – Customer places an order online.
➢ Order Processing – Order details are verified, and inventory is checked.
➢ 3. Packaging & Shipping – The order is packed and dispatched.
➢ 4. Delivery & Confirmation – Order is delivered, and confirmation is sent.
Stakeholders:
➢ Customers, Order Management Team, Warehouse Staff, Delivery Personnel.
Bottlenecks & Inefficiencies:
➢ Delays in inventory updates.
➢ Inefficient packaging workflows.
Process Improvement Suggestions:
➢ Automate inventory updates using IoT sensors.
➢ Implement AI-driven route optimization for faster deliveries.
(Citations:Turban et al., 2018; Laudon & Laudon, 2020)