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Ravi Trivedi is an IT professional with over two years of experience in Linux systems, virtualization, and cloud environments, focusing on server management and automation. He holds a Master's degree in Computing and Innovation and has worked as a Technical Operations Engineer and Junior System Administrator, enhancing system performance and providing end-user support. Ravi is also involved in university projects related to image classification and sentiment analysis, and has obtained several relevant certifications.

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19 views2 pages

Resume 1

Ravi Trivedi is an IT professional with over two years of experience in Linux systems, virtualization, and cloud environments, focusing on server management and automation. He holds a Master's degree in Computing and Innovation and has worked as a Technical Operations Engineer and Junior System Administrator, enhancing system performance and providing end-user support. Ravi is also involved in university projects related to image classification and sentiment analysis, and has obtained several relevant certifications.

Uploaded by

ravi trivedi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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RAVI TRIVEDI

LinkedIn: https://www.linkedin.com/in/ravi-trivedi01/ Phone: 0405 120 791 Email: [email protected]

CAREER SUMMARY
Highly motivated and results-oriented IT professional with over two years of experience in Linux systems,
virtualization, and cloud environments. Proven expertise in server management, automation, and scripting, with
a strong focus on optimizing system performance and reliability. Skilled in providing end-user support, managing
IT ticketing systems, and troubleshooting hardware and software issues. Adept at collaborating with diverse
teams to ensure seamless IT operations and user satisfaction. I am eager to contribute to Journey Beyond’s IT
support team, leveraging my technical skills and passion for delivering exceptional customer service.

SKILLS SUMMARY

• IT Support & Troubleshooting: Strong experience in laptop/desktop hardware troubleshooting, operating


system support, and application assistance.
• Cloud & On-Prem Technologies: Proficient in managing both on-prem and cloud-based systems, including
Active Directory and Microsoft Office 365.
• ITIL Framework: Basic understanding of ITIL principles, with experience in incident management and ticket
resolution.
• Networking & Telephony: Working knowledge of network concepts, telephony solutions, and related
equipment.
• User Onboarding/Offboarding: Experience managing user onboarding and offboarding processes, including
hardware and software provisioning.
• Automation & Scripting: Proficient in Python and Bash scripting for automating routine tasks and improving
operational efficiency.
• Collaboration & Communication: Strong interpersonal skills with a proven ability to work collaboratively with
cross-functional teams and end-users.

EDUCATION

Master of Computing and Innovation: July 2022 - August 2024


University of Adelaide 5.8/7 GPA
Expected completion- November 2024

Bachelor of Engineering: January 2016 - December 2020


V.V.P Engineering College () CGPA: 8.55/10

WORK EXPERIENCE

Technical Operations Engineer: July 2021 - July 2022


Asita Solutions

• Managed over 15 Linux servers, ensuring optimal performance and availability.


• Supported private cloud migration, enhancing system performance by 30%.
• Automated routine tasks using Python and Bash scripts, improving operational efficiency.
• Collaborated with development and support teams to troubleshoot complex service issues.
• Provided technical assistance and resolved system alerts promptly, ensuring minimal downtime
Junior System Administrator: June 2020 - June 2021
Dense Equipment company

• Managed user accounts and ensured compliance with organizational policies.


• Monitored system performance and implemented timely updates to enhance security and functionality.
• Troubleshot and resolved Linux server and network issues, ensuring minimal downtime.
• Provided end-user support for hardware and software issues, improving user satisfaction.

UNIVERSITY PROJECTS

Fungal Infection diagnosis using Transfer Learning: July 2023 - November 2023

• Explored the application of image classification models for early-stage diagnosis of mucormycosis.
• Utilized pre-processing techniques to improve image data quality.
• Compared the efficacy of different image classifier models, including transfer learning-based approaches.

Sentiment Analysis for Early Depression Detection: Jan 2024 - June 2024

• Explored the application of image classification models for early-stage diagnosis of mucormycosis.
• Utilized pre-processing techniques to improve image data quality.
• Compared the efficacy of different image classifier models, including transfer learning-based approaches.

CERTIFICATIONS

• Amazon Cloud Quest Cloud Practitioner (Amazon Skill Builder, 2023)


• ISO/IEC 27001 Information Security Associate (Skill-Front, 2021)
• Introduction to Ethical Hacking (Internshala, 2020)
• Fundamentals of Cisco Networking Routing and Switching (AIIMS Career Solution,2018)

ADDITIONAL
INFORMATION

• Strong commitment to professional development and continuous learning.


• Flexible and adaptable to meet the demands of 24/7 operational environments.
• Open to relocation and willing to contribute to an inclusive and diverse workplace culture.
• I am willing to travel internationally for company events.

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