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Computing Essentials
Making IT work for you
INTRODUCTORY 2021
Communication 34
1 Social Networking 34
Blogs, Microblogs, Podcasts, and Wikis 35
INFORMATION TECHNOLOGY, Messaging 36
THE INTERNET, AND YOU 2 E-mail 37
Search Tools 39
Introduction 4 Search Engines 39
Information Systems 4 Content Evaluation 39
People 6 Electronic Commerce 40
Software 7 Security 41
System Software 7 Cloud Computing 42
Application Software 8 The Internet of Things 43
Making IT work for you: Careers in IT 44
A Look to the Future:
Free Antivirus Program 9
Home Smart Home 45
Hardware 10
Types of Computers 10
Visual Summary 46
Cell Phones 11
Key Terms 50
Personal Computer Hardware 11
Multiple Choice 51
Data 13 Matching 52
Connectivity and the Mobile Internet 14 Open-Ended 52
Careers in IT 15 Discussion 53
A Look to the Future: Using and Understanding
Information Technology 16
Visual Summary 17 3
Key Terms 20
Multiple Choice 21
APPLICATION SOFTWARE 54
Matching 22 Introduction 56
Open-Ended 22 Application Software 56
Discussion 23 User Interface 56
Common Features 58
General-Purpose Applications 58
2 Word Processors 58
Spreadsheets 61
THE INTERNET, THE WEB, AND Presentation Software 63
Database Management Systems 64
ELECTRONIC COMMERCE 24 Specialized Applications 65
Introduction 26 Graphics Programs 65
The Internet and the Web 26 Video Game Design Software 66
Web Authoring Programs 67
Making IT work for you: Other Specialized Applications 68
Online Entertainment 28 Mobile Apps 68
Apps 68
Internet Access 30 App Stores 69
Providers 30 Software Suites 70
Browsers 30 Office Suites 70
Web Utilities 32 Cloud Computing 70
Filters 32 Specialized and Utility Suites 70
File Transfer Utilities 32 Careers in IT 71
Internet Security Suites 33
viii
CONTENTS ix
x CONTENTS
CONTENTS xi
xii CONTENTS
xiii
T
he 20th century brought us the dawn of the digital information
age and unprecedented changes in information technology. In
fact, the rate of change is clearly increasing. As we begin the
21st century, computer literacy is undoubtedly becoming a prerequisite
in whatever career you choose.
The goal of Computing Essentials is to provide you with the basis for
understanding the concepts necessary for success. Computing Essentials
also endeavors to instill an appreciation for the effect of information
technology on people, privacy, ethics, and our environment and to give
you a basis for building the necessary skill set to succeed in the
21st century.
At the beginning of each chapter, we carefully lay out why and how the
chapter’s content is relevant to your life today and critical to your future.
Within each chapter, we present practical tips related to key concepts
through the demonstration of interesting applications that are relevant
to your lives. Topics presented focus first on outputs rather than pro-
cesses. Then, we discuss the concepts and processes.
Motivation and relevance are the keys. This text has several features
specifically designed to engage and demonstrate the relevance of tech-
nology in your lives. These elements are combined with a thorough
coverage of the concepts and sound pedagogical devices.
xiv
25
VISUAL SUMMARIES
To efficiently and effectively use computers, you need to be aware of resources available on the Internet and web, to be
able to access these resources, to effectively communicate electronically, to efficiently locate information, to understand
meaningful way.
vide a path to access the Internet. Connection technolo- quick publishing method.
erations: Web 1.0 (links existing information, search • BitTorrent distributes file transfers across many differ-
gies include DSL, cable, and wireless modems. • Microblogs use short sentences. Twitter allows 280
engines), Web 2.0 (creates dynamic content and social inter- ent computers.
characters per tweet. Instagram is primarily used to
action, social media sites) Web 3.0 (identifies relationships • Web-based file transfer services make use of a web share images and videos.
between data), and Web 4.0 (futurists predict connecting
browsers browser to upload and download files.
Browsers (mobile and desktop) provide access to web • Podcasts are audio programs delivered over the Inter-
data and devices to physical life.
resources. Some related terms are net. Typically, a podcast is one audio program in a
Internet Security Suite series of related podcasts.
Common Uses • URLs—locations or addresses to web resources; two An Internet security suite is a collection of utility pro-
parts are protocol and domain name; top-level domain grams designed to protect your privacy and security on
• A wiki is a website designed to allow visitors to use
The most common uses of the Internet and the web
(TLD) or web suffix identifies type of organization. their browsers to add, edit, or delete the site’s content.
include the Internet.
• HTML—commands to display web pages; hyperlinks Wikipedia is one of the most popular wikis.
• Communication—the most popular Internet activity.
(links) are connections.
• Shopping—one of the fastest-growing Internet activi-
ties. Technologies providing interactive, animated websites
include JavaScript (executes on the user’s computer to
• Searching—access libraries and local, national, and
trigger interactive features); PHP (operates within HTML
international news.
to trigger interactive features and check online forms);
• Education—e-learning or taking online courses. and CSS (controls the appearance of web pages).
• Online entertainment—movies, news, music, and
video games.
xv
172
Nearly every chapter has a Privacy box located in • Profiles are created by individuals to share information about them. These
privacy
profiles often include photos, personal details, and contact information.
(See Figure 2-10.)
the margin adjacent to the coverage of related tech- Have you ever seen one of
those funny or not-so-funny
• Pages are created by companies to promote their business. These pages often
include hours of operations, upcoming sales, and information about their
products.
34 ChApTEr 2
ED: OK that an
xvi
example Ethics oLe23994_ch02_024-053.indd 34 10/30/19 5:17 PM
1. Compare primary storage and secondary storage, and discuss the most important
integrated with the chapter’s Making IT Work for You top- characteristics of secondary storage.
2. Discuss solid-state storage, including solid-state drives, flash memory, and USB drives.
3. Discuss hard disks, including density, platters, tracks, sectors, cylinders, internal,
ics. The questions facilitate in-class discussion or written external, and performance enhancements.
4. Discuss optical discs, including pits, lands, CDs, DVDs, Blu-ray, and hi-def.
PRIVACY
Have you ever found yourself e-mailing files back and forth between two of your computers or with others
as a way to transport them? Review the Making IT Work for You: Cloud Storage on pages •••–•••. Then
respond to the following: (a) Have you ever used Dropbox or a similar service? If so, what service have you
used, and what do you typically use it for? If you have not used Dropbox or a similar service, describe how
and why you might use one. (b) If you do not have a Dropbox account, set up a free one and create a Drop-
box folder. Use Dropbox to either (1) access a file from another computer or (2) share a file with one of your
classmates. Describe your experience. (c) Try a few of Dropbox’s features, and describe your experience
with these features. (d) Do you see yourself using Dropbox on an everyday basis? Why or why not?
in-class discussion or written assignments focusing on video of you on the Internet that you would prefer not be publicly available? Have you said or done things
that, if recorded and posted on social media, could have a negative impact on a job interview? (b) Do you
have the right to decide what photos of you are posted on the Internet by others? Why or why not? (c) Does
critical privacy issues. They are designed to develop a someone else have the right to tell you what to do with the photos you take, even if they are in the photo?
Why or why not? (d) Should Facebook remove photos, videos, or messages if someone is embarrassed by
them? Should Facebook have the right to remove your photos, videos, or messages if someone is embar-
effectively.
182 chApter 7
ETHICS
oLe23994_ch07_162-183.indd 182 11/7/19 7:11 PM
DISCUSSION
Respond to each of the following questions.
Ethics discussion questions are carefully integrated with
1 Making IT Work for You the chapter’s marginal Ethics boxes. The questions facili-
Making it a habit of keeping current with technology applications can be a key to your success. Numerous
full-page spreads identified as Making IT Work for You are presented in the following chapters. These
sections address some of today’s most interesting and useful applications. They include online entertain- tate in-class discussion or written assignments focusing on
ment in Chapter 2, online office suites in Chapter 3, and cloud storage in Chapter 7. Select one that you
find the most interesting and then respond to the following: (a) Why did you select this application? (b)
Have you used this application? If so, when and how? If not, do you plan to in the near future? (c) Go to the ethical issues relating to technology. They are designed to
chapter containing your selected application, and locate the application’s Making IT Work for You cover-
age. Review and briefly describe its contents. (d) Did you find the coverage useful? Why or why not?
develop a student’s ability to think critically and communi-
2 Privacy
Privacy is one of the most critical issues facing society today. Numerous Privacy boxes appear in the margins cate effectively.
of the upcoming chapters presenting a variety of privacy issues. These issues include apps that constantly
track your movements without your knowledge or consent in Chapter 3; public Wi-Fi connections that record
all of your personal communications in Chapter 8; and protection of personal privacy while using social
networking sites such as Facebook in Chapter 9. Select one that you find the most interesting, and then
respond to the following: (a) Why did you select this issue? (b) Do you have knowledge of or experience with
the issue? If so, describe your knowledge or experience. If not, do you consider the issue to be important for
protecting your privacy? (c) Go to the chapter containing your selected issue, locate the Privacy box, read it,
and describe its contents. (d) Did you find the coverage thought-provoking? Why or why not?
3 Ethics
Computer ethics are guidelines for the morally acceptable use of computers in our society. Numerous Eth-
ENVIRONMENT
ics boxes appear in the margins of the upcoming chapters presenting a variety of ethical issues. These
issues include image editing in Chapter 3, unauthorized use of webcams in Chapter 6, and unauthorized
monitoring or eavesdropping of Internet activity in Chapter 8. Select one issue that you find the most inter-
esting and then respond to the following: (a) Why did you select this issue? (b) Do you have knowledge of or
experience with the issue? If so, describe your knowledge or experience. If not, do you consider the issue
critical for individuals or organizations? (c) Go to the chapter containing your selected issue, locate the Eth-
ics box, read it, and describe its contents. (d) Did you find the coverage thought-provoking? Why or why not?
Environment discussion questions are carefully integrated
4 Environment with the chapter’s marginal Environment boxes. The ques-
Almost everyone agrees that protecting our environment today is more important than ever before.
Numerous Environment boxes appear in the margins of the upcoming chapters. These boxes present
a variety of environmental topics, including digital media benefits in Chapter 2, operating systems
tions facilitate in-class discussion or written assignments
reducing energy consumption in Chapter 4, and recycling old inkjet cartridges in Chapter 6. Select one
that you find the most interesting and then respond to the following: (a) Why did you select this topic? (b)
Go to the chapter containing your selected topic, locate the Environment box, read it, and describe its
focusing on environmental issues relating to technology.
contents. (c) Did you find the coverage thought-provoking? Why or why not?
xvii
environment People
KEY TERMS
Recycling last year reduced our
People are surely the most important part of any information system. Our lives are touched
landfills by over 10 million tons.
This success is largely due to
every day by computers and information systems. Many times the contact is direct and
KEY TERMS <replace screen
voluntary participation of obvious, such as when we
people across the country who create documents using a
address (•••) mobile browser (•••)
Advanced Research Project Agency news feed (•••) shot with final page
have made “reduce, reuse, and word processing program
Network (ARPANET) (•••)
attachment (•••)
online (•••)
pages (•••) recycle” a personal or whenThroughout
we connect to thethe text, the most important terms are
bitcoin (•••) podcast (•••)
including folios>
commitment. This includes Internet. (See Figure 1-2.)
Other times, the contactin
presented is bold and are defined within the text.
BitTorrent (•••) PHP (•••)
blog (•••) profiles (•••) recycling old computers, cell
browser (•••) protocol (•••)
phones, printers, and displays. not as obvious.
You will this also
book find a list of key terms at the end of
business-to-business (B2B) (•••) search engine (•••)
business-to-consumer (B2C) (•••) search service (•••) Your participation in recycling Throughout
cable (•••) secure file transfer protocol (SFTP) (•••)
cascading style sheets (CSS) (•••) share settings (•••) means fewer one-use products,
you will find a variety of
client-based e-mail system (•••)
cloud computing (•••)
signature (•••)
SMS (short messaging service) (•••)
cleaner water, and cleaner air. each chapter
features designed to help
and in the glossary at the end of
consumer-to-consumer (•••) (•••) social networking (•••) But recycling may someday pay
deep fake (•••)
desktop browser (•••)
spam (•••)
spam blocker (•••) off financially too. Many now the book.
you become an efficient
digital cash (•••) spam filter (•••)
see waste as a resource, and and effective end user.
domain name (•••) spider (•••)
downloading (•••) streaming (•••) one that we shouldn’t squander These features include
DSL (•••)
e-commerce (•••)
subject (•••)
texting (•••) by filling up the garbage can Making IT Work for You,
e-learning (•••)
electronic commerce (•••)
text messaging (•••)
top-level domain (TLD) (•••)
instead of the recycling bin. Tips, Privacy, Environ-
electronic mail (•••) tweet (•••) Imagine a future where the ment, Ethics, and Careers figure 1-2 people and computers
e-mail (•••) Twitter (•••)
e-mail client (•••) uniform resource locator (URL) (•••) garbage collector drops off a in IT. goodluz/Shutterstock
Facebook (•••) uploading (•••) check for your contributions to
fake news (•••) virus (•••)
file transfer protocol (FTP) (•••) web (•••) going green. • Making IT Work for You. Throughout this book you will find Making IT Work for
filter (•••)
friend (•••)
Web 1.0 (•••)
Web 2.0 (•••)
You features that present numerous interesting and practical IT applications. For
groups (•••)
header (•••)
Web 3.0 (•••)
Web 4.0 (•••)
just a few of the Making IT Work for You topics, see Figure 1-3.
hyperlink (•••)
Hypertext Markup Language (HTML) (•••)
web auction (•••)
web-based e-mail system (•••)
• Tips. We all can benefit from a few tips or suggestions. Throughout this book you
Instagram (•••) web-based file transfer services (•••) will find numerous tips to make your computing safer, more efficient, and more
instant messaging (IM) (•••) webmail (•••)
Internet (•••) webmail client (•••) effective. These tips range from the basics of keeping your computer system
Internet of Things (IoT) (•••)
Internet security suite (•••)
webmaster (•••)
web page (•••) MULTIPLE CHOICE
Internet service provider (ISP) (•••) web suffix (•••)
JavaScript (•••) web utility (•••) Circle the correct answer.
link (•••) wiki (•••) Application description
LinkedIn (•••) Wikipedia (•••)
1. The network that connects computers all over the world.
location (•••) wireless modem (•••)
message (•••) World Wide Web (•••) Free Antivirus Program Protecta. your computer by installing
ARPANET and using a free antivirus
c. LAN
microblog (•••) WWW (•••) program. See page •••.
b. Internet d. web
MMS (multimedia messaging service) (•••)
2. The rules for exchanging data between computers.
Cloud Office Suites Createa.and
DSLcollaborate with others online to make better
c. web
50 ChApTEr 2 documents and presentations. See
b. protocols page •••.
d. WWW
3. Using file transfer utility software, you can copy files to your computer from specially
Gaming Delve configured
into the world ofthe
servers on video games
Internet. and
This is find the best video game
called:
hardware for you. See page •••. c. blogging
a. downloading
b. filtering d. uploading
oLe23994_ch02_024-053.indd 50 10/30/19 5:23 PM
Cloud Storage Move your files online
4. Communities to synch
of individuals filesa between
who share devices
common interest or create
typically free up
Facebook:
Get5.work
your digital devices. See
b. groups
Type done onaccount
of e-mail the road; whether
that does
page •••.
c. pages
d. profiles
a business
not require trip ortoyour
an e-mail program dailyon a
be installed
commute,
user’sthese tools
computer is: will help you make the most of your time.
See page •••.
a. blog-based c. utility-based
b. client-based d. web-based
6. A very popular microblogging site:
Following the Visual Summary, the chapter review includes figure 1-3 making IT Work for You applications
a. LinkedIn c. Twitter
b. Facebook d. Wikipedia
material designed to review and reinforce chapter content. It 7. Using a keyword, a search engine returns a list of related sites known as:
a. blogs c. podcasts
6 the
includes a key terms list that reiterates terms
chApTer 1 presented in b. hits d. strikes
8. This is the Internet’s equivalent to traditional cash.
understanding of information presented in the chapter, 9. The continuing Internet development that allows objects to send and receive data over
the Internet.
a. HTML c. search engines
matching exercises to test your recall of terminology pre- oLe23994_ch01_002-023.indd 6
b. IoT d. Web 2.0
10/30/19 3:45 PM
10. Three basic components to cloud computing are clients, Internet, and _____.
sented in the chapter, and open-ended questions or state- a. CSS
b. service providers
c. streaming
d. Web 3.0
ChApTEr 2 51
xviii
oLe23994_ch02_024-053.indd 51 10/30/19 5:23 PM
devices like tablets, cell phones, and wearable devices have led many experts to
predict that wireless applications are just the beginning of the wireless revolu-
tion, a revolution that will dramatically affect the way we communicate and use
computer technology.
• The Internet of Things (IoT) is the continuing development of the Internet that
allows everyday objects embedded with electronic devices to send and receive data
over the Internet. It promises to connect all types of devices, from computers to
cell phones, to watches, to any number of everyday devices.
Wireless communication, cloud computing, and IoT are driving the mobile Inter-
career description
how the material you are studying relates directly to a
Webmaster Develops and maintains websites and web
Software engineer
resources. See page •••.
InfOrmATIOn TechnOLOgY, The InTerneT, And YOu 15 using and understanding Information need to know about hardware. For those considering the
purchase of a computer, an appendix—The Computer Buyer’s
Technology
Guide—is provided at the end of this book. This guide pro-
The purpose of this book is to help you use and understand vides a very concise comparison of desktops, laptops, tab-
information technology. We want to help you become profi- lets, and cell phones.
cient and to provide you with a foundation of knowledge so
ing informed.
software. General-purpose, specialized, and mobile applica- changing Times
tions are presented in Chapter 3. System software is pre-
Are the times changing any faster now than they ever
sented in Chapter 4.
have? Almost everyone thinks so. Whatever the answer, it
is clear we live in a fast-paced age. The Evolution of the
powerful hardware Computer Age section presented at the end of this book
Personal computers are now much more powerful than they tracks the major developments since computers were first
used to be. Cell phones, tablets, and communication tech- introduced.
nologies such as wireless networks are dramatically chang- After reading this book, you will be in a very favorable
ing the ways to connect to other computers, networks, and position compared with many other people in industry today.
the Internet. However, despite the rapid change of specific You will learn not only the basics of hardware, software,
equipment, their essential features remain unchanged. To connectivity, the Internet, and the web, but also the most
become an efficient and effective end user, you should focus current technology. You will be able to use these tools to
on these features. Chapters 5 through 8 explain what you your advantage.
16
FOR INSTRUCTORS
No surprises.
The Connect Calendar and Reports tools keep you on track with the
work you need to get done and your assignment scores. Life gets busy;
Connect tools help you keep learning through it all.
Top: Jenner Images/Getty Images, Left: Hero Images/Getty Images, Right: Hero Images/Getty Images
The testbank contains over 2,200 questions categorized by level of learning (definition,
concept, and application). This is the same learning scheme that is introduced in the
text to provide a valuable testing and reinforcement tool. Text page references have
been provided for all questions, including a level-of-difficulty rating.
xxii
SIMnet™ Online provides a way for you to test students’ software skills in a simu-
lated environment. SIMnet provides flexibility for you in your applications course
by offering:
• Pretesting options
• Posttesting options
• Course placement testing
• Diagnostic capabilities to reinforce skills
• Web delivery of tests
• Learning verification reports
For more information on skills assessment software, please contact your local sales
representative, or visit us at www.simnetkeepitsimple.com.
xxiii
xxiv
Tim, Linda, and Dan have talked to and taught numerous students, all of
them with a desire to learn something about computers and applications that
make their lives easier, more interesting, and more productive.
Each new edition of an O’Leary text, supplement, or learning aid has bene-
fited from these students and their instructors who daily stand in front of
them (or over their shoulders).
xxv
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