Remote Monitoring

Setup Guide
QC SERIES DVR MODELS

Apple Macintosh
Computer PC with Windows
Operating System

iPhone Android

BlackBerry*
* Select Models

Setup Guide for Remote Internet and Smartphone Monitoring,

MyQ-See DDNS, and Email Notification
1
 TABLE OF CONTENTS
1. REMOTE ACCESS 4
1.1 Connecting Your DVR to a Network 5
Thank You for Choosing a Q-See Product! Before You Get Started 5
This manual was accurate at the time it was completed. However, because of our ongoing Obtaining an IP Address 5
THANK YOU FOR PURCHASING THIS Q-SEE PRODUCT.
effort to constantly improve our products, along with smartphone and router manufacturers
EVERY EFFORT HAS BEEN MADE TO MAKE THIS DVR SIMPLE TO ASSEMBLE AND USE. HOWEVER, IF 1.2 Opening Ports 7
adding
YOU and changing
SHOULD RUN INTOfeatures on their products,
ANY DIFFICULTIES it isINSTALLATION
DURING ITS possible that OR
some functionsWE
OPERATION, mayARE HERE
Option 1: UPnP 7
change
FOR YOU.from how they are described. We encourage you to visit our website at www.Q-see.
com to check for the latest firmware and sofware updates as well as product announcements. Option 2: Opening Ports Using DMZ 8
Option 3: Opening Ports Using DMZ on 2Wire Routers 9
Throughout the manual we have highlighted warnings and other important information that will
Confirming that Ports are Opened 10
assist you in operating your new system in a safe and trouble-free manner. Please take the
time to read and follow all instructions and pay attention to alerts as shown below: 1.3 Static Internal IP (Network) Address 11
1.4 PPPOE 12
IMPORTANT! Red boxes with this icon indicate warnings. To prevent 1.5 Domain Name System (DNS) 13
possible injury or damage to the product, read all warnings before use.
1.6 Dynamic Domain Name Service (DDNS) 15
1.7 Resolving Connection Issues 16
Determine the Number of Routers on the Network 16
NOTE! Text in blue boxes with the Information icon offer additional guidance
and explanations about how to make the most out of your system. Setting Up DMZ in Router 2 18

Every effort has been made to make this manual easy to understand and follow. However, if
2. ADDITIONAL SETTINGS 19
you should run into any difficulties during any of these operations, we are here for you. 2.1 Advanced Network Settings 19
Online Users 19
IP Filter 20
NTP 21
QUESTIONS OR COMMENTS? CONTACT US E-Mail 22
FTP 23
24/7 TECHNICAL RESOURCES,
2.2 Additional Settings 24
KNOWLEDGE BASE AND MORE
www.Q-See.com/Support Record Setting 24
Account 25

3. REMOTE MONITORING 26
3.1 Accessing your DVR remotely from a Computer 26
Accessing the DVR Using Internet Explorer 26
Accessing the DVR Using PSS on a PC 31
Accessing the DVR On a Mac 32

© 2011-12 Q-See. Reproduction in whole or in part without written permission is prohibited. 3.2 Remote Monitoring with Internet Explorer 33
All rights reserved. This manual and software and hardware described herein, in whole or in
part, may not be reproduced, translated, or reduced to any machine-readable form without 3.3 Using Pro Surveillance Software (PSS) 44
prior written approval.
Trademarks: All brand names and products are trademarks or registered trademarks of their 4. MOBILE SURVEILLANCE 57
respective owners. 4.1 iPhone and iPad 57
Q-See is a registered trademark of DPS, Inc.
4.2 Android 64
Disclaimer: The information in this document is subject to change without notice. The
manufacturer makes no representations or warranties, either express or implied, of any kind 4.3 Blackberry 68
with respect to completeness of its contents. 4.4 Symbian 71
Manufacturer shall not be liable for any damages whatsoever from misuse of this product. 4.5 Windows Mobile 74
2 Version 2.0 5/2/12 3
 1.1 CONNECTING YOUR DVR TO A NETWORK
REMOTE ACCESS CHAPTER 1
First and foremost, you will need to physically connect your DVR to a router. This router can
In order to access your DVR remotely, you must connect it to a router or a modem. Using be part of an existing network of computers, or it can be the router/modem supplied by your
a router allows you to connect to your DVR from other computers on your LAN (Local Area Internet Service Provider (ISP) to connect you to the Internet. This connection will be made by
Network) in addition to over the Web. Directly connecting to a modem makes your DVR plugging the included Ethernet cable into the port on the back of the DVR marked RJ45. Your
available for connection through the Internet only. DVR is not designed to be connected wirelessly to a network. It is also recommended that the
router that the DVR is connected to should be connected directly to the Internet rather than
If you are using a router and wish to access your DVR from outside your LAN either over the
to another router if Internet access is desired as multiple routers can create problems with
Internet, or from your mobile device, then that router must be connected to the Internet. The
connectivity. You will also need to have a computer connected to the same router - at least
instructions below will guide you through the process of configuring your DVR for remote
temporarily - to make certain settings. If, after following the instructions you are still not able
access. Once completed, you will be able to access and control your system using one of
to access your DVR, please see Section 1.7 Resolving Connection Issues later in this
two addresses. You will have a local IP address usable by computers connected to the same
chapter.
router as your DVR. This address can also be used by wireless devices as long as they are
able to also connect to your router’s WiFi signal. Once you leave the area covered by your
local network, you will need to use a second address to access the DVR. This is the address BEFORE YOU GET STARTED
which will allow you to connect to your system from anywhere in the world with Internet You will need to have:
access. And, by using Q-See’s free DDNS service, MyQ-See.com (more on this later), you’ll be • Your router’s brand, model number and manual. The manual is also usually available on
able to do so using a conventional web address. your router’s manufacturer’s website.
If you are using a router, proceed with Section 1.1. If you are connecting directly to the • The “Manuals and Software” CD that came with your DVR. It contains necessary software
Internet via a modem then begin with Section 1.4. and links to other important programs which are mentioned in this guide.
• Your router’s password (the default password should be in your router’s manual).
NOTE! The minimum speed on the internet connection is 1Mbps download
and 1Mbps upload for 4 and 8 channels, and 2Mbps download and upload
for 16 channels. You can check the speed of your connection at both ends by OBTAINING AN IP ADDRESS
going www.SpeedTest.net from both a computer attached to the same router as the DVR Each device on a network - both a LAN or the Internet - has aView 1 IP address. This
specific
address is what allows different devices on the network to communicate with each other. Your
as well as the remote computer which you will be using. View 4
QC-series DVR displays its IP address in the Network window.
View 8
Startup Wizard and the Remote Monitoring Quick Start Poster
View 9
If you were able to connect your computer to your network, and to the Internet, using the
Startup Wizard when you powered up your DVR, you should skip to Section 1.3 Static Pan/Tilt/Zoom
STEP 1. Select Main Menu from the
Internal IP Address in order to ensure that your network address does not change in the
Shortcut Menu.
Color Setting
event of a power outage.
Likewise, if you were able to successfully connect using the Startup Wizard, then the DVR
Search
was able to connect using UPnP, or Universal Plug ‘n Play and your ports have already been Record
opened. In this case, it is very important to NOT attempt to open your ports as that will cause Main Menu
communication errors between your DVR and the network, possibly preventing reliable remote PICTURE 1-1
access.
If you were unable to connect to your network, the most likely cause is UPnP being disabled, STEP 2. Click on the Settings icon in MAIN MENU

or not available on your router. Two alternate connection options are presented for PC users the Main Menu
on the Remote Monitoring Quick Start Poster. They are also presented again in Section 1.2
Opening Ports, along with instructions for Maciintosh users. SEARCH INFO SETTING

ADVANCED BACKUP SHUTDOWN

PICTURE 1-2

4 5
 STEP 3. Click on the Network icon in 1.2 OPENING PORTS
the Settings Menu. To make your DVR accessible from outside of your local network, you have to “forward” ports
85 and 3777 through your router to your DVR’s IP address. The most preferred - and easiest -
method is UPnP. This is the method used by the Startup Wizard and for most users, the DVR
should connect automatically. If not, we offer some other methods which should work for the
majority of users. You will only need to use one of these methods - which are the same if you
are using a Macintosh or Windows PC. If you are unable to connect your DVR to the Internet
using any of these procedures, the likely cause is the presence of multiple routers on your
network. The solution is covered in Section 1.7 Resolving Connection Issues.

STEP 4. Ensure that the box labeled PICTURE 1-3 OPTION 1: UPNP
“DHCP” is filled. The QC series of DVRs come configured to take advantage of the latest networking
NETWORK
If it is not, please put a click on the IP Address 1 0 .0 .0 .0 DHCP
technology, UPnP or Universal Plug ‘n Play right out of the box. If you have an UPnP-enabled
box so that it is filled in white. Click Subnet Mask 2 0 .0 .0 .0 router, you will only need to plug the DVR into your network and you will then be able to
Gateway 3 0 .0 .0 .0
on Save and then exit the window. TCP Port 37777 HTTP Port 80
proceed to the end of this section.
Reopen the window to see the UDP Port 37778 Max Connection 20
Preferred DNS 0 .0 .0 .0 Consult your router’s manual to determine NETWORK
updated IP address. Alternate DNS 0 .0 .0 .0
whether it has UPnP or not. Please note that, IP Address 0 .0 .0 .0 DHCP
Transfer Mode Latency Subnet Mask 0 .0 .0 .0
LAN Download
as of this writing, 2Wire brand routers do not Gateway 0 .0 .0 .0

STEP 5. Write down the: ADVANCED SETTING have the UPnP feature. If you do not have a TCP Port 37777 HTTP Port 80
DDNS No Available DDNS Setup UDP Port 37778 Max Connection 20
1. DVR’s IP Address UPNP Port Forwarding UPnP-enabled Router, you will have to utilize Preferred DNS 0 .0 .0 .0
EMAIL MailServer: 25
FTP Record FTP : 0.0.0.0 another method to forward your ports. Alternate DNS 0 .0 .0 .0
2. Subnet Mask, and Default Save Cancel Transfer Mode Latency

3. Gateway (your Router’s address) LAN Download

PICTURE 1-4 If you wish to ensure that UPnP is turned on
ADVANCED SETTING
DDNS No Available DDNS Setup
in your DVR, go to the Network window as UPNP Port Forwarding

STEP 6. Exit Menu EMAIL MailServer: 25

described above, and check that the UPNP FTP
Default
Record FTP : 0.0.0.0
Save Cancel
option is checked in the Advanced Settings
You may now proceed to Section 1.2 Advanced Settings. However, if you are unable to area in the lower part of the window. If it is PICTURE 1-5
obtain an IP address from your router, please proceed to Section 1.3 Static IP. not checked, click on the box to add the
check, then click on Save before exiting the
window. When you reopen the window, the
box should be checked.

IMPORTANT! If you connect your system to your network using UPnP you
should NOT forward your ports as described later in this section as it will
create connectivity problems. You may skip to Confirming that Ports are
Opened.

6 7
OPTION 2: OPENING PORTS USING DMZ OPTION 3: OPENING PORTS USING DMZ ON 2WIRE ROUTERS
Accessing your router’s DMZ controls: Accessing your router’s DMZ controls:
The exact location of DMZ within the router’s settings vary by manufacturer so please consult 2Wire brand routers are currently the exclusive router used for AT&T’s Uverse and other
your router’s manual for the location of this feature. The method for accessing your router’s Internet servers. Their configuration protocols are different enough that you should follow
settings, however, is pretty standard. these instructions rather than the generic router instructions in Option 2 if you are an AT&T
customer.

NOTE! If you are an AT&T Internet or Uverse customer, you should follow the STEP 1. On a computer connected to
the same router as the DVR, open a
Browser - Windows Internet Explorer
instructions laid out in Option 3 as they specifically apply to the brand of router
used by AT&T. web browser and enter the Gateway
http://10.6.196.6
(Router’s IP address) into the browser
window’s address bar to access your PICTURE 1-9
router. Web Client
STEP 1. On a computer connected to Browser - Windows Internet Explorer
STEP 2. Click on the Settings tab and
the same router as the DVR, open a
web browser and enter the Gateway http://10.6.196.6 then Firewall. Once in Firewall,
click on Applications, Pinholes and
2
(Router’s IP address) into the browser
PICTURE 1-6 DMZ.
window’s address bar to access your Web Client Pag
router. STEP 3. In the Select Your Computer
area, locate your
LIVE DVR’s IP address BACKUP
SEARCH
3
CONFIG TOOLS I
and click on it.
STEP 4. Scroll down to select User
STEP 2. Locate the DMZ settings in
Defined.
2011-10-06 18:
your router. Each manufacturer is
STEP 5. Click on Add a new user-
different so please consult your
defined application. Status
router’s manual for the location of this
setting. Two examples are shown at STEP 6. In the box labeled Application 4 5
right. Profile Name, enter “DVR”. Master Stream
STEP 7. Ensure that TCP is selected. Sub-Stream
STEP 3. Enable DMZ. STEP 8. Enter 85 in the From and To
PICTURE 1-7 boxes for Port (or Range).
6 1 2 3 4 5 6
STEP 9. Leave the next two boxes blank 9 10 11 12 13 14
STEP 4. Enter the DVR’s IP address.
to use the default settings. 7-8
STEP 10. Click on Add to List. Your Local Recording Status
STEP 5. Click on Apply or Save to
router will require you to log in to
preserve your settings.
accept the settings. If you have not 101 2 3 4 5 6
created your own password for your 9 10 11 12 13 14
Leave your router control panel open as you router, it is the 10-digit System Key
will need to obtain DNS information from printed on the label on your router
PICTURE 1-10
your router in Section 1.5 Domain Name between the square brackets “[ ]”.
System (DNS). You should now proceed to
STEP 11. Once your settings have been confirmed, repeat Steps 8-10, this time
the section entitled Confirming that Ports
PICTURE 1-8 entering 37777 for the From and To ports.
are Opened.
STEP 12. Click on Back and then select DVR from the list of Applications. Clicking on
Add and then Save.
Leave your router control panel open as you will need to obtain DNS information from your
router in Section 1.5 Domain Name System (DNS).

8 Fine 9
Color
CONFIRMING THAT PORTS ARE OPENED 1.3 STATIC INTERNAL IP (NETWORK) ADDRESS
To confirm that your ports have been forwarded successfully, go to www.canyouseeme.org Most routers assign connected devices a random IP address that is not currently in use by
using a computer connected to the same router as the DVR. another device on your internal network. With the exception of 2Wire brand routers, when
STEP 1. Enter “85” into the box labeled a router or networked device reboots due to a power loss or other issue, the addresses will
“What Port?” Browser - Windows Internet Explorer change and the port forwarding configuration will no longer work. For that reason, unless
http://canyouseeme.org/
you have a 2Wire router, we recommend changing your DVR’s network setting to a fixed,
or “static” IP address which will not change.
STEP 2. Click on the Check button. Open Port Check Tool Page Safety Tools

CanYouSeeMe.org - Open Port Check Tool

This page will serve as a free utility for remotely verifying a port is open or closed. It will STEP 1. Return to the Network Menu.
STEP 3. You should see a green be useful for users who wish to check to see if a server or ISP is blocking certain ports.
STEP 2. Uncheck the box marked DHCP.
“Success” message. If not, return to
Your IP: 81.919.622.24
the DVR’s Network window and, in What Port? STEP 3. Click Save.
Proceed to Section 1.5 Domain Name System (DNS) without closing the window.
Check
the Network tab, change port 80 to
81 or 83 and click Apply to save your Success: I can see your service on
changes before checking using that 81.919.622.24 on port (85)
Your ISP is not blocking port 85
new number on CanYouSeeMe.

NETWORK
STEP 4. Repeat for port 3777. If there is PICTURE 1-11
a problem with port 37777, then try IP Address 0 .0 .0 .0 DHCP
37000 in the same manner as above.
Subnet Mask 0 .0 .0 .0
Gateway 0 .0 .0 .0
This website will also display your Public IP address near the top of the page above the box TCP Port 37777 HTTP Port 80
where you entered your port number. This is the number which you will use to access the DVR UDP Port 37778 Max Connection 20
using a web browser or your mobile device from outside of your local network (away from the
Preferred DNS 0 .0 .0 .0
building in which your DVR is located).
Fine Alternate
Protected Mode: On DNS 0 . 0 100%
.0 .0

Transfer Mode Latency

NOTE! If you are successful after changing from port 85, then you will need
to add that to the IP address when accessing the DVR via the Internet. If, for LAN Download
example, you changed to port 81, the address would now read 64.245.112.90:81 ADVANCED SETTING
PPOE
DDNS No Available DDNS Setup
UPNP Port Forwarding
EMAIL MailServer: 25
FTP
Default Record FTP : 0.0.0.0 Save Cancel

PICTURE 1-12

10 11
1.4 PPPOE 1.5 DOMAIN NAME SYSTEM (DNS)
If you are going to attach the DVR directly to a DSL or cable modem instead of to a router MACINTOSH AND PC USERS
then select the PPPOE option in the Network options. Before you proceed, you will need to Once you have completed the above sections, you are able to operate your DVR remotely.
contact your ISP to obtain your User Name and Password. You will not have to worry about The sections below allow you to take advantage of additional features including the ability to
Static IP (previous section). access your DVR using a conventional domain name and having your system send out e-mail
alerts. To access these functions, you will have to access your router to obtain your DNS
NETWORK
(Domain Name System) number.
IP Address 0 .0 .0 .0 DHCP
STEP 1. In the Advanced Settings area Subnet Mask 0 .0 .0 .0
STEP 1. Return to your router’s control
at the bottom the Network Menu, Gateway 0 .0 .0 .0 Browser - Windows Internet Explorer
TCP Port 37777 HTTP Port 80 window.
scroll until you locate the PPOE 37778
http://81.919.622.24
UDP Port Max Connection 20
option. Preferred DNS 0 .0 .0 .0
If you did not have to open your Router

Alternate DNS 0 .0 .0 .0 router in a previous step, simply open SETTINGS STATUS ADVANCED
Transfer Mode Latency a new browser window and enter DEVICE INFO
DEVICE INFORMATION
LAN Download
ADVANCED SETTING the Gateway address (covered in LOGS
All of your Internet and network connection details are displayed on thi
STATISTICS
PPOE Section 1.1) INTERNET SESSIONS
WAN
DDNS No Available DDNS Setup
UPNP Port Forwarding ROUTING MAC Address : 00:24:01:77:f9:00
EMAIL MailServer: 25 IP Address : 81.919.622.249
FTP
Default Record FTP : 0.0.0.0 Save Cancel WIRELESS Subnet Mask : 255.255.255.0
STEP 2. Locate your router’s status Default Gateway : 81.919.622.24
Primary DNS Server : 10.6.196.6
PICTURE 1-13 window (may also be named Secondary DNS Server : (null)
Advanced DNS : Disabled
“Information” or “Info”, it will list the
PPOE DNS number. You will only need to PICTURE 1-15
use the primary set of numbers -
STEP 2. Double-click on PPOE to open User Name NETWORK
write it down for later use.
the window. Password
IP Address 0 .0 .0 .0 DHCP
Subnet Mask 0 .0 .0 .0
IP Address 0 . 0 . 0 . 0 Gateway 0 .0 .0 .0
TCP Port 37777 HTTP Port 80
STEP 3. Input the User Name and 0 . 0 . 0 . 0 UDP Port 37778 Max Connection 20
STEP 3. In the DVR’s Network window, 0 .0 .0 .0
Password provided by your ISP into Preferred DNS

enter the DNS number in the area Alternate DNS 0 .0 .0 .0

their respective fields. OK Cancel Transfer Mode Latency
marked Preferred DNS. You do not LAN Download
need to have an alternate server. ADVANCED SETTING

STEP 4. Click OK to save your settings. PICTURE 1-14 Fine DDNS No Available DDNS Setup
UPNP Port Forwarding
Click on Save in the Netwok window EMAIL
FTP
MailServer: 25
Record FTP : 0.0.0.0
STEP 4. Click Save to save your
before closing that window. Default Save Cancel

settings.
PICTURE 1-16
STEP 5. Restart your DVR and return
to the PPOE window. Your DVR will
have automatically connected to the
Internet and you can use the number
in the IP address field to remotely
access the DVR.

12 13
MACINTOSH COMPUTERS 1.6 DYNAMIC DOMAIN NAME SERVICE (DDNS)
In addition to retrieving the DNS info from the router, Macintosh users can get it from the This is an optional step which allows you to take advantage of Dynamic Domain Name
computer’s Network window. Service, or DDNS. Not to be confused with DNS above, DDNS allows you to enter a
conventional web address when remotely logging into your DVR from outside of your network.
It also allows you to avoid having to repeat Sections 1.3 and 1.5 when/if your ISP reassigns
IP addresses. Q-See offers DDNS service for free at www.MyQ-See.com and your DVR is
STEP 1. Click on the System configured accept account information from that site.
Preferences icon at the bottom of
the Macintosh’s screen. STEP 1. Open a browser window and go NEW USER REGISTRATION
to www.MyQ-See.com
EMAIL ADDRESS

PASSWORD
STEP 2. Register with the website and
PASSWORD
PICTURE 1-17 follow the instructions for creating CONFIRM

a domain name. The website will FIRST NAME

display your pubic IP address and LAST NAME
your domain name which will look like
SECURITY
this: http://example.myq-See.com QUESTION..
My first phone number

ANSWER
STEP 2. Click on the Network icon.
STEP 3. In your DVR, open the Network
window. CONFRIM
New Captcha
YOU’RE HUMAN

Enter the text you see above

STEP 4. In the Advance Settings area at Submit Reset

the bottom of the window, scroll until PICTURE 1-20

PICTURE 1-18 you find DDNS and double-click on it
NETWORK
to open the DDNS window.
IP Address 0 .0 .0 .0 DHCP
Subnet Mask 0 .0 .0 .0
Gateway 0 .0 .0 .0
STEP 5. Check the Enable box and TCP Port 37777 HTTP Port 80

STEP 3. Make sure that your network select MyQ-See.com in the DDNS UDP Port 37778 Max Connection 20
Preferred DNS 0 .0 .0 .0
connection is highlighted in the list of server pull-down menu. Alternate DNS 0 .0 .0 .0

connections to the right of the main Transfer Mode Latency

LAN Download
part of the Network window and STEP 6. Enter your account information ADVANCED SETTING

that its status reads “Connected.” – including the user name and
DDNS
UPNP
No Available DDNS Setup
Port Forwarding
4
EMAIL MailServer: 25
The DNS server information will be password that you used when FTP Record FTP : 0.0.0.0
Default Save Cancel
shown. Write this down for use in the creating your domain name .
next section. PICTURE 1-21
DDNS
STEP 7. Click the Save button to
preserve your settings.
DDNS Type
Server IP
Q-SEE DDNS
myq-see.com
Enable 5
Port 85
Domain Name
PICTURE 1-19 STEP 8. When you return to the User Name
Password
6
Network window, ensure that the Update Period 300 sec.
DDNS box is checkmarked before
clicking on Save as well before
closing.

Default Save Cancel

PICTURE 1-22
14 15
1.7 RESOLVING CONNECTION ISSUES STEP 5. Click on CHECK NOW to
There are several hardware-related situations which can prevent the DVR’s port from being detect how many Routers are in the
properly forwarded. The presence of multiple routers or the routers not featuring UPnP or network.
DMZ are the two most common issues.

DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK

If there is more than one router between the DVR and the Internet it will block communication
to and from your system. To find out the number of routers on your network, you will need to
download a FREE router detection program.

STEP 1. Go to http://www.pcwintech.
com/shanes-toolbox

STEP 2. Click on Detect Multiple

Routers to begin the download. PICTURE 1-25

STEP 6. If there is only one router detected, and you are using UPnP, then you will need
to turn off that setting and attempt to connect using DMZ as described in Section
1.2 Opening Ports.
If you are using DMZ, check to make sure that the UPnP option is turned off.

STEP 3. Unzip the application to install it. PICTURE 1-23

If Multiple Routers are Detected
If there are multiple routers, you will see a
display similar to Picture 1-26.
If so, it may be preferable to connect your
DVR and computer to the router that
connects directly to the Internet. However,
this is not always possible depending upon
your particular situation.
STEP 4. Click on the detect_routers
application to run it.

PICTURE 1-24 PICTURE 1-26

In this case, you will need to proceed with the next section and set up DMZ in the second
router to allow communications to pass through it from the first. If only one router is detected
you will need to consult your router’s manual.

16 17
SETTING UP DMZ IN ROUTER 2
STEP 1. Login into Router 1 by putting ADDITIONAL SETTINGS CHAPTER 2
the IP of Router 1 into the Internet 2.1 ADVANCED NETWORK SETTINGS
Explorer browser, as in the example Now that you’ve successfully connnected your DVR to your network and to the Internet, there
shown in Picture 1-25 where the IP are additional features which you can take advantage of. These settings allow your DVR to
address of Router 1 is 192.168.0.1 send out e-mail alerts as well as post images and records to an FTP site. In addition, you can
STEP 2. Find the status page on the see which users are online, limit online access and more.
router settings that shows the WAN/
Internet IP address and write it down
this WAN IP address.
ONLINE USERS
STEP 3. Log into the Router 2 by putting A list of users accessing the DVR from over
the IP of Router 2 into the Internet the network or through the Internet is shown
Explorer browser, as in example in Online Users menu which itself is found in
shown in Picture 1-26 where the IP the Info menu.
address of Router 2 is 192.168.1.1
STEP 4. Find the DMZ page in the
router settings.
STEP 5. Enter the WAN IP for Router 1 PICTURE 1-26
into the DMZ page and enable DMZ.
PICTURE 2-1
NOTE! If you do not have a DMZ setting in the router, check to see if there
is a Bridge setting. If so, then use the Bridge setting instead of DMZ. The user’s name as well as the IP address
used to access the DVR is displayed.
If you have proper system management rights
STEP 6. Save your changes. (Configured in Account, See Section 4.4
Advanced in the User’s Manual for full
You have forwarded the ports on the router to which the DVR is connected, to the IP address
instructions), you can disconnect or block
of the DVR, and set the primary router to pass the connection to this router.
a user. The maximum time a user can be
disconnected is 18 hours (65,535 seconds).

PICTURE 2-2

18 19
IP FILTER NTP
You can also improve security by controlling remote access to your DVR using the IP Filter. Network Time Protocol (NTP) is used to synchronize the time of a computer or other device
This feature enables you to allow online users only from approved IP addresses. Up to 64 connected to the Internet. Utilizing this feature allows your DVR to keep an accurate time as
addresses may be entered. well as automatically adjust to Daylight Savings Time changes.
NETWORK NTP was set up as part of the Startup Wizard process, but you can always return via the
The IP Filter window is accessed through Advanced Settings area of the Network menu to make adjustments.
IP Address 0 .0 .0 .0 DHCP
the Advanced Settings area of the Subnet Mask 0 .0 .0 .0

Network menu. Gateway 0 .0 .0 .0

TCP Port 37777 HTTP Port 80
UDP Port 37778 Max Connection 20
Server IP - The default server used to NTP
Preferred DNS 0 .0 .0 .0
Alternate DNS 0 .0 .0 .0 obtain accurate time is the Windows Server IP time.windows.com

Transfer Mode Latency server, but you can manually enter in Port 123
LAN Download Time Zone GMT-8:00
ADVANCED SETTING
another. Update Period Hours
24
IP Filter
NTP
Trusted Sites : 0
windows.time.com : 24
Port - This is the port that the DVR
OK Cancel Synchronize
PPOE
DDNS No Available DDNS Setup
will use to contact the server.
Default Save Cancel
Time Zone - You will need to set your PICTURE 2-5

PICTURE 2-3 time zone. For North America these

are:

Eastern Time Zone = GMT-5 Central Time Zone = GMT-6

Mountain Time Zone = GMT-7 Pacific Time Zone = GMT-8
Alaskan Time Zone = GMT-9 Hawaii Time Zone = GMT-10
Enter the trusted IP addresses into the field at
the top of the window and select Add IP to
add that address to the list of those allowed Update Period - This is the frequency at which the DVR will check the time with the
to connect to the DVR. server.
Synchronize - Clicking this will cause the DVR to update the time immediately.
Once this feature is enabled, only IP
addresses within this list can be used to
access the DVR. If this feature is not enabled,
then users can connect from any IP address
if they have the correct user name and
password information.

PICTURE 2-4

20 21
E-MAIL FTP
Several DVR functions allow you to send out e-mail alerts when specific events occur. File Transfer Protocol (FTP) allows you to securely share, manage, and distribute files over the
Configuring this feature lets you set the DVR up to send out alerts via e-mail to a single internet. You will need to already have a server and FTP service tool to utilize this feature on
recipient. You may need to contact your e-mail provider or IT department for some required the DVR.
information. Follow the software’s instructions to set up your service, password and FTP folder. You will
need to grant Write privileges to the FTP upload user.
NOTE! Depending upon your settings, the system can generate a lot of e-mail
alerts. For that reason, we recommend setting up a dedicated e-mail address
specifically for the system to send alert notices. If you do not have your own Enter the FTP server address, port and
e-mail system (such as a corporate mail server) you should consider using a remote directory. If the remote directory is left
free e-mail provider. However, because many free e-mail services allow only a blank, the system will automatically create
limited amount of e-mail traffic we specifically recommend using Google’s Gmail service with folders according to the IP, time and channel.
its higher limit. Similarly, you will want the alert e-mails to go to a different account than the User Name and Password – This is the
one sending them. This will ease your management of these alerts. account information created when
you set up your FTP and is used to
EMAIL
allow the DVR to log into the server.
SMTP Server – This the SMTP server IP
name SMTP Server smtp.gmail.com Port 465 File Length – This is the maximum length (in
Anonymous
minutes). Files under the maximum
Port – This is the port your mail provider uses User Name Password
PICTURE 2-7
will upload completely. Files longer
User Name and Password – These are for Receiver
than the maximum limit will only
the sending e-mail address and were Sender
Title upload to that limit and not continue.
DVR ALERT
set up when you created the e-mail Attachment
If the value is left at 0, there is no limit
Encrypt Type NONE
account. Event Interval 3 Min. and the system will upload all files
Title – This is the subject line of e-mails Health Enable
completely.
Interval 60 Min.
generated by this DVR.
Receiver – This is the recipient e-mail OK Cancel Test The lower portion of this window allows you to set up to two upload periods for each channel.
account. Recordings made during the time(s) selected will be uploaded to the server. You can specify
PICTURE 2-6 which type of incidents will be uploaded as well.
Attachment – This allows the e-mail to
include one or more snapshots as
attachments
SSL Enable – The system supports SSL
encryption when this is enabled.
Interval – This adjusts the amount of time
that will pass before the DVR sends
out another e-mail. The interval
can be set from 0 seconds to ten
hours (3600 seconds). If you are
getting too many e-mails, you may
wish to increase the length of the
interval. Using this feature also helps
overloading your outgoing e-mail
server.

22 23
2.2 ADDITIONAL SETTINGS ACCOUNT
When logging in remotely, you will have the same privileges and authorities as you do when
You may need to adjust your settings in the Record Setting and Account windows to ensure accessing the DVR directly. This includes which cameras can be monitored and played back,
trouble-free remote monitoring. Complete instructions on their use can be found in Chapter PTZ controls and other aspects.
MAIN MENU
5 of the User Manual.

RECORD SETTING
Whether monitoring your DVR via a computer or your smartphone, you may need to adjust the The Account window can be found in the SEARCH INFO SETTING

Extra Stream settings to match the capabilities of your network or wireless provider. Advanced menu.

MAIN MENU
ADVANCED BACKUP SHUTDOWN

The Record Setting window is located in the

Setting menu.
SEARCH INFO SETTING

PICTURE 2-11

ADVANCED BACKUP SHUTDOWN

PICTURE 2-8

PICTURE 2-12

If you do not log out of your DVR - or if you

wish to allow multiple users to monitor the
DVR using the same account - then you
PICTURE 2-9 should check the box next to “Reusable” for
If you are experiencing any performance that account. It is also in this window where
issues in your remote or mobile viewing, RECORD SETTING
you can allow or block user access to various
Main Stream Extra Stream
adjust the settings in the Extra Stream features of the DVR.
Channel 1
portion of the Record Setting window. Most Compression H.264 H.264

QC-series DVRs will only allow the use of the Resolution D1 CIF
Frame Rate (FPS) 25 7
smaller QCIF (Quarter CIF) resolution format Bit Rate Type Constant Constant

for this second stream. The CBR bit rate

Bit Rate (Kb/S) 2049 160 PICTURE 2-13
type is generally better for remote streaming. Reference Bit Rate 384-2048Kb/S

Adjust the frame rate to find the best Audio/Video

OVERLAY
performance for your particular situation. SNAPSHOT

Copy Paste Default Save Cancel

Remember that changes made in the Extra
Stream section do not effect how your DVR PICTURE 2-10
records to its own drive.

24 25
 REMOTE MONITORING CHAPTER 3 STEP 7. Uncheck the “Require server
3.1 ACCESSING YOUR DVR REMOTELY FROM A COMPUTER verification (https:) for all sites in
You can access your DVR remotely using a computer on the same network as your system or this zone” button.
from any computer using the Internet. QC-series DVRs can be accessed on a PC using the STEP 8. Type the DVR’s IP address
Windows operating system either through Internet Explorer or by using the PSS software that (obtained during Network Setup)
is included on the Manuals and Software CD that came with your system. or DDNS domain name into the “Add
this website to the zone:” box.

ACCESSING THE DVR USING INTERNET EXPLORER STEP 9. Click the Add button
Accessing your DVR using Internet Explorer is generally as simple as using an interactive STEP 10. Close the window.
website. Some users may need to configure Microsoft’s built-in ActiveX controls prior to
logging into their DVR in order to ensure smooth operation.

Setting Up ActiveX Control PICTURE 3-3

STEP 1. Open Internet Explorer STEP 11. Click the Custom level…
STEP 2. Click on Tools button.
STEP 3. Select Internet Options in the
pull-down menu

PICTURE 3-1

STEP 4. Click on the Security Tab

STEP 5. Select Trusted Sites
STEP 6. Click on the Sites button

PICTURE 3-4
PICTURE 3-2

26 27
 STEP 12. Pull down the “Reset to:” Troubleshooting: User Account Control for Windows Vista and Windows 7
menu button and select Low Some users of computers using Windows Vista or Windows 7 operating systems may receive
an error message informing of a codec that is missing or not installed. This conflict can be
resolved by turning off User Account Control (UAC).

Windows Vista
STEP 1. Open the Control Panel
(accessible by clicking on the
Windows icon in the lower left of your
screen.

PICTURE 3-8

STEP 2. Select User Accounts and

Family Safety.
PICTURE 3-5

STEP 13. Click the Reset button

PICTURE 3-9
STEP 14. Click “Yes” when asked, “Are
you sure you want to change the STEP 3. Select “Add or Remove User
setting for this zone?” Account.”

STEP 15. Click OK

STEP 16. Click Apply

PICTURE 3-10

STEP 17. Click OK STEP 4. Select the desired user account.

STEP 18. Close Internet Explorer STEP 5. Select Turn User Account
PICTURE 3-6 Control on or off

Open a browser window in Internet Explorer and enter the IP address or DDNS name
(obtained in Section 1.1) into the address bar. PICTURE 3-11
You will see a log in screen similar to that
shown in Picture 3-7 or yellow alert bar at
the top of the window asking for permission
to open an ActiveX application. Allow it to
install webrec.cab control to reach the
sign-in screen.
Proceed to Section 3.2 Monitoring with
Internet Explorer for instructions on
PICTURE 3-7
logging in and remote monitoring.
28 29
 ACCESSING THE DVR USING PSS ON A PC
In addition to using Internet Explorer to access the DVR from a remote computer, Windows
PC users can also install and use the PSS (Pro Surveillance Software) program included on
the CD that was packaged along with your DVR. The file is also available for free download on
Q-See.com, but you will need to download an extraction program to be able to use PSS. One
extraction program can be downloaded for free at at http://rarlabs.com/download.htm

PICTURE 3-12

STEP 6. Uncheck the box next to “Use STEP 1. Double click on the Pro
User Account Control (UAC) to help Surveillance System icon in the PSS
protect your computer.” for Windows folder to extract and
install the program.

STEP 7. You will then be asked to restart

your computer for the change to take
effect. PICTURE 3-16

STEP 2. A shortcut icon for the PSS

application should appear on
the desktop. If you do not see it,
the program can be found in the
Programs folder.
PICTURE 3-13
Windows 7
STEP 1. Open up the Start Menu STEP 3. Double click on the icon to run PSS
(accessible by clicking on the Microsoft Office Outlook 2007
the program. The manual is located PICTURE 3-17
Windows icon in the lower left of your Devices and Printers in the original folder on the disk.
Sticky Notes
screen. Default Programs
iTunes
Help and Support
Please go to Section 3.3 Pro Surveillance Software (PSS) for instructions on controlling
Adobe Acrobat your DVR using PSS.
All Programs
STEP 2. Type “uac” into the search bar
uac
and hit ENTER. The User Account Shut down

Control will open or you will be offered

a link to click to open it.
PICTURE 3-14

STEP 3. Move slider to lowest setting

and press OK.

PICTURE 3-15
30 31
ACCESSING THE DVR ON A MAC 3.2 REMOTE MONITORING WITH INTERNET EXPLORER
Mac users will not have to turn off UAC or enable ActiveX to access their DVR from their At present, the web-based monitoring software can only be utilized with Internet Explorer
computer. However, you will need to install the latest version of the XQuartz application. It is 7, 8 and 9. Safari is not supported. Google Chrome Plus and Mozilla Firefox require the
available for free from CNet.com at: Internet Explorer plug-in. Macintosh users and PC owners who do not wish to use Internet
http://download.cnet.com/XQuartz/3000-2094_4-10912185.html Explorer should use the version of Pro Surveillance Software appropriate to your platform.
You will also need to install and run the PSS (Pro Surveillance Software) program included on This software can be found on the Manuals and Software CD that came with your DVR, or it is
the CD that was packaged along with your DVR. The file is also available for free download on available for download from www.Q-See.com.
Q-See.com, but you will need to download an extraction program, UnrarX to be able to use
the application. It is available for free at http://www.unrarx.com STEP 1. - Enter the IP address or the DDNS address obtained in Section 1.5 into an
PSS will automatically launch and run inside of XQuartz and will show up as “X11” in the Internet Explorer window. You will see the Login screen shown in Picture 3-20
application bar at the top of the screen.

STEP 2. Enter the User Name and

Password in the appropriate fields.
The default user name and password
are admin and admin.

STEP 1. Double click on the PSSSetup. When you log into your DVR for the first time, PICTURE 3-20
pkg icon in the PSS for Mac folder your display may put the Camera Control and
to extract and install the program. Picture Control panels below the Real-Time
Monitor (Picture 3-21) window rather than
to the right as intended (Picture 3-22).

PICTURE 3-18 IMPORTANT! We strongly recommend that you modify your password after
you first log in for improved security.

STEP 2. A shortcut icon for the PSS

application should appear on
the desktop. If you do not see it,
the program can be found in the
Applications folder.

PSS
STEP 3. Double click on the icon to run PICTURE 3-19
the program. The manual is located in
the original folder on the disk, as well
as in the folder with the application on
your Macintosh.

For instructions on remotely controlling your DVR using PSS, please go to Section 3.3 Pro
Surveillance Software (PSS).

32 33
 1
To resolve this issue, select Compatibility
View in the Tools drop-down to the upper
right of the Explorer Window.
2 3

4
5

PICTURE 3-21

6
PICTURE 3-24

Item # Area Function

1 Operations Separate controls for DVR features including video
search, alarms and logging out
2 Channel Controls Select which cameras to display along activating
bi-directional chat if available
PICTURE 3-22
3 PTZ Controls Controls for any attached PTZ cameras
4 Picture Controls Adjust hue, brightness, etc.
5 Real-Time Monitor Live viewing of selected channels
The page will refresh, and you will have to log 6 Image View Options Controls for number of channels viewable at once plus
in again before continuing. other options.

Within the Explorer window, the display

has several sections, each with their own It should be noted that the screen outlined in green is the one that will be affected by any
function. control inputs and that clicking on another screen will highlight that one instead, making it the
one that will be controlled.

Operations
There are five operations that can be selected; Search, Alarms, Config, About and Logout.
PICTURE 3-23 Double-clicking on any of these will open a window over the live display allowing you to set or
enable options and functions. Their use will be described later in this section.

34 35
Channel Controls PTZ Controls
In this area, you can select which cameras to view, which data stream to use, You must have already connected and set up one or more PTZ cameras as described in
Chapter 6 PTZ Cameras in the User Manual before being able to use this function. This
activate two-way communication with someone near a camera and play back a recorded
control panel operates just like the PTZ controls on the DVR itself.
video that has been saved on your computer.

Cameras - Clicking on one of the camera While you can refer to 6.2 PTZ Control and
icons will open the corresponding Setup in the User Manual for instructions
channel. Cameras will be numbered on general PTZ operation, there are a couple
as they are on the DVR. of features in this control panel that should
be noted:
Stream - You can select whether to use the
main data stream or the smaller Extra
Stream (also known as a SubStream) The button at the center of the directional
which may provide smoother video if controls is the 3D Intelligent Positioning Key.
you have bandwidth issues.
Open All - Opens all available cameras The arrow button at the bottom of the control
Refresh - Refreshes camera list panel will show or hide the controls for
Start Dialog - If you have a microphone utilizing presets, tours and etc.
and speaker co-located with a
camera and you have a microphone
connected to the input port on the
side of the DVR, you can initiate a
bi-directional dialog with a person
near that camera. There are two
options: DEFAULT and G711a.
Local Play - Open and playback a recorded
PICTURE 3-25
video file saved on your computer.
The files are saved as .dav format
which will require conversion to .avi
format to play in another application.

PICTURE 3-26
The color of the camera icons indicate their status:

Icon Status
Online
Selecting PTZ Set will open a window
Offline (Picture 3-27) which will allow you to set up
new presets, tours and other PTZ commands
Playing in a similar manner as on the DVR itself.
Back

In live view mode, cameras can be turned on and off by clicking on their icon. They can be
positioned as you desire within a multi-screen mode by clicking on a frame to highlight it and
then clicking on the camera’s icon to make it gold (active). PICTURE 3-27

36 37
Picture Controls Real-Time Monitor
This control panel combines two tabs which allow you to control the appearance of the Live monitoring and recorded video playback takes place in the Real-Time Monitor section of
on-screen images (Color tab) as well as set the location where downloaded image and video the window. The number of screens being viewed at once is set with the Image View Options
files will be saved (More tab). at the bottom of the screen (described below), but at any time, you can double-click on any
channel in multi-view mode to make it a single-screen view. Double-clicking on the screen will
The color controls will only affect the screen return it to its place in the multi-view display.
view that is highlighted in green in the Real-
Time Monitor window. They are, in order:
Brightness, Contrast, Hue and Saturation and
are adjusted by moving the respective slider.
Selecting Reset will revert the settings to their
defaults.

PICTURE 3-31
PICTURE 3-28

20.2.3.78-1-585Kbps S2
Pic Path and Rec Path both operate in the PICTURE 3-32
same manner in allowing you to set where At the top of each channel’s video display, there is a set of data and a set of six function
downloaded still images and recorded videos, buttons.
respectively, will be saved on your hard drive. The data in the upper left shows the device’s IP address, the channel and the stream rate for
that channel as well as which stream it is using.
The function buttons allow you to perform operations within the display. Each button will only
PICTURE 3-29 affect the channel it is attached to. Other channels will not be affected.

Clicking either will open a Set Path box Symbol Button Function
(Picture 3-30). You can navigate to the Select this button (it will highlight in white) and then click
desired save location as you would saving and drag within the video image to zoom in on that
any file on the computer using the Browse Digital Zoom
section. Clicking on the button again will return you to the
option. original view.
PICTURE 3-30 Multi-Screen/ This will switch between a multi-screen or single screen
Single Screen View view of that video.
When this button is selected, you will begin recording it to
Videos will be saved as .dav format and will need to be converted using the included General Local Record
your computer
Player software. Still images will be saved as .jpg files which can be viewed my most image
viewing programs. Videos and still images can be saved in the same folder or in different This will take still images of the video which will be saved
Snapshot
areas of the computer depending on your preference. according to your settings in Pic Path
Turns audio on or off if this channel has audio connected
Reboot will attempt to restart the computer. It will not work if you do not have administrator Audio to it. This does not have any relationship to the system’s
privileges on that computer or if there is another local user logged into the computer. audio

Close Video Ends the video display for that channel

38 39
Image View Options Search
This row of buttons along the bottom of the Real-Time Monitor area allow you to set how you Clicking on the Search tab at the top of the monitoring window will open the Search window.
will view the video feeds in addition to how many screens will be displayed simultaneously. This operates along the same lines as the Search function described in Section 4.5 Search
Some settings will display more channels than a single DVR can connect to, but if you are and Playback in the User Manual.
controlling multiple DVRs of the same type using Q-See’s Centralized Management System
(CMS) you will be able to display the signals from multiple DVRs simultaneously. When you do
STEP 1. Enter the date and time range
not have as many cameras as channels displayed, the empty channels will remain grayed out
for the event you’re searching for.
and display “No Signal” in the upper left where the IP, bitrate and channel data would normally
You can also select the type of event
appear.
as well as enable multi-channel
playback.

PICTURE 3-33 STEP 2. Click on Search and the files

that meet your criteria will be listed at
The first three buttons in the row deal with image quality and size, while the remaining buttons the bottom of the window.
will configure the display to show 1-36 images.
At this point, you can either play back or save
the files.
Symbol Button Function
Image Quality This raises or lowers the quality of the image

Latency/Fluency Allows you to prioritize image quality versus

smoothness of the video
Full Screen Selecting this will expand the entire display to fill
PICTURE 3-34
the full screen, hiding all the controls.

In the case of the Image Quality and Latency/Fluency buttons, only the channel highlighted
in green will be affected.
Pressing the Playback button will close the Search window and will add a Playback bar at
the bottom of the screen below the row of Image View buttons. Like in the DVR itself, each
In multi-screen mode, a channel can be clicked and dragged to another location. This is
playback can be individually controlled. The screen with the green highlight will be the one that
useful in those modes where one or two screens are larger than the others. The channel being
is controlled.
replaced will move to the old location of the one that was moved.
That camera’s icon will also be highlighted in
green on the left hand side of the screen.
Double clicking on a channel will bring that to single screen mode. Double clicking on it again
will return to the previous multi-channel format.
You can switch between multi-screen modes
as well as to single-screen mode during
playback. Double clicking on a video stream
will bring it to single-screen mode just as in
live view.

PICTURE 3-35

If you return to the Search window after playback, it will still retain your previous search results.
You may select another file for playback or enter new search parameters.

40 41
Saving Configuration
Selecting a file and pressing Download will open the save dialog box. The system will append Clicking the Config tab at the top of the screen will open the Configuration window which
the date, start and end times to the file name just as when saving directly from the DVR. The gives you access to all the other functions of the DVR.
files will be saved as .dav formatted videos which must be converted using the General Player
software included on the CD that came with the DVR before they can be played by other
software.

You cannot save a video file that you are

currently playing back. You will have to end
playback before selecting it for download.

PICTURE 3-36

In addition to playing back files saved on your computer using the Local Play button on the
left of the screen, you can also select Open Local Record to do so as well. PICTURE 3-39

The list to the left of the window allows you to enter into the settings of your choice. The
functionality is identical to that used in making these settings on the DVR. For details on
configuring these settings to meet your needs, please reference the appropriate section(s)
earlier in this manual.
There is no difference in the operation of the
playback by using either option.
About
This window provides information about the Webrec software.

PICTURE 3-37

Alarm
Clicking the Alarm tab at the top of the
screen will open the Alarm window where you
can configure any connected alarms as well
as setting when alarms occur. This is identical
to the methods used to set these features
on the DVR itself. Please see Chapter 7
Alarms in the User Guide for instructions. PICTURE 3-40

Logout
This returns you to the Login screen. You will have to enter your user name and password
again to go back to viewing the DVR.

PICTURE 3-38

42 43
3.3 USING PRO SURVEILLANCE SOFTWARE (PSS) 2
The included Pro Surveillance Software allows Mac and PC users a method to remotely
1
monitor their DVR that is not browser-dependent. PSS is compatible with Windows XP, Vista
and 7 as well as Mac OSX 10.6 and 10.7. The software interface is identical across computing 3
platforms so both PC and Mac use is described. An expanded manual for the software is
included on the disk and is also located in the same folder as the program on your computer.

After installing the software (covered in

Section 1.6), double click on the PSS icon
to launch the program.

4
PSS
PICTURE 3-41
5 6
PICTURE 3-43

The areas of the PSS display screen each have their own functions:

Item # Area Function

Enter the User Name and Password in the
appropriate fields. The default user name and 1 Real-Time Monitor Live viewing of selected channels plus playback of
password are admin and admin. recorded video.
2 Window Controls Close, minimize, lock or switch the program’s window.
3 Tool Bar Controls include: Device List, PTZ Direction, PTZ
Advanced, Tool and Setting Manager.
4 Image View Options Controls for number of channels viewable at once plus
other options
PICTURE 3-42 5 Function Buttons Controls and settings for various DVR functions.
6 DVR Status Shows the status of the DVR, the hard drive and the
cameras
IMPORTANT! We strongly recommend that you modify your password after
you first log in for improved security.

44 45
Connecting to the DVR Step 4. The DVR will now appear in the
Before you can begin to monitor the DVR, you must first connect to it. Device List at the top of the Tool
Bar. Click on the device name to
expand the listing and you can add
cameras.
STEP 1. Click on the blue Full Menu
icon to the right of the Setting
Manage button in the Tool Bar on
the right side of the display.

STEP 2. Select Device Manage to open

the Device Manage window.

PICTURE 3-47

STEP 5. Choose the screen view format

PICTURE 3-44 you wish to use and then click on
the segment of the screen where
you want to place the first camera.
STEP 3. Click the Add button and enter Then, click on the camera number in
the DVR’s IP address (Section the Device List to add that camera.
1.1) or DDNS address (obtained in Repeat by selecting a new area.
The area highlighted in green is the PICTURE 3-48
Section 8.5), port number, your
user name and password (which are current camera view. Clicking on a
the same that you use to log into the camera icon while a camera view is
DVR directly). You can also give the highlighted will replace that view with
DVR an identifying name and you can the channel you just selected.
add a note in the Description field.
You can also add other types of
devices such as a network backup
PICTURE 3-45
storage drive using this window.
Leave Login Type at its default
Network Type TCP setting.

You can return to this window to

update your passwords, add or
remove other devices and make
network access changes if need be.

A prompt will pop up at the bottom

right of the screen to indicate that the
DVR has been added to the program.

PICTURE 3-46

46 47
Real-Time Monitor Image View Options
Live monitoring and recorded video playback takes place in the Real-Time Monitor section of This row of buttons along the bottom of the Real-Time Monitor area allow you to set how you
the window. The number of screens being viewed at once is set with the Image View Options will view the video feeds in addition to how many screens will be displayed simultaneously.
at the bottom of the screen (described below), but at any time, you can double-click on any Some settings will display more channels than a single DVR can connect to, but if you are
channel in multi-view mode to make it a single-screen view. Double-clicking on the screen will controlling multiple DVRs of the same type using Q-See’s Centralized Management System
return it to its place in the multi-view display. (CMS) you will be able to display the signals from multiple DVRs simultaneously. When you
do not have as many cameras as channels displayed, the empty channels will remain grayed
out and the area above each screen where the device name, stream and frame rate would be
displayed will remain blank instead.

25 36 49 64

PICTURE 3-51
PICTURE 3-49
The first three buttons in the row deal with image quality and size, while the remaining buttons
will configure the display to show 1-64 images.
At the top of each channel’s video display, there is a set of data and a set of six function
Symbol Button Function
buttons.
Image Quality This raises or lowers the quality of the image
QC DVR 280 Kbps 30 Fps S
Latency/Fluency Allows you to prioritize image quality versus
PICTURE 3-50
smoothness of the video
The data in the upper left shows the DVR’s name, the stream rate for that channel as well as
Full Screen Selecting this will expand the entire display to fill
its frame rate.
the full screen, hiding all the controls.
In the case of the Image Quality and Latency/Fluency buttons, only the channel highlighted
The function buttons allow you to perform operations with and within the display. Each button
in green will be affected.
will only affect the channel it is attached to. Other channels will not be affected.

In multi-screen mode, a channel can be clicked and dragged to another location. This is
Symbol Button Function useful in those modes where one or two screens are larger than the others. The channel being
Select this button (it will highlight in white) and then click replaced will move to the old location of the one that was moved.
and drag within the video image to zoom in on that section.
Digital Zoom
Clicking on the button again will return you to the original Double clicking on a channel will bring that to single screen mode. Double clicking on it again
view. will return to the previous multi-channel format.
Multi-Screen/ This will switch between a multi-screen or single screen
Single Screen View view of that video.
When this button is selected, you will begin recording it to
Local Record
your computer
This will take still images of the video which will be saved
Snapshot
according to your settings in Pic Path
Turns audio on or off if this channel has audio connected to
Audio
it. This does not have any relationship to the system’s audio
Ends the video display for that channel
Close Video

48 49
Window Controls Tool Bar
The buttons at the top right corner of the PSS display window allow you to lock the display, This section of the PSS display contains many of the controls for on-screen viewing.
offer shortcuts to certain functions and let you toggle normal window operations such as full- Device List - This is where you access the DVR(s) you wish to view and control from the
screen, minimize and close the display. software. This function was covered earlier in this section under “Connecting to the
DVR.”

This is also where you access the DVR itself to change settings.

PICTURE 3-52 Step 1. In Device List, right click on the DVR

you wish to access.
Symbol Button Function/Options
Lock Locks the application. You will have to re-enter your password Step 2. Click on Advanced in the menu.
to resume control of the program.

Step 3. Click on Device Config in the

Full Menu Access Password settings, Log Out and shortcuts to function submenu.
and menu buttons.

Minimize Hides the PSS display while keeping PSS running. This will also
cause the PSS icon to disappear from your Windows application
“tray” at the bottom of your screen in order to hide access to the PICTURE 3-53
program. It will be located in the “Hidden Icons” section of the
tray until you select it at which time PSS will maximize.
The Device Configuration menu gives you access to the Setting and Advanced menus on
Switch Switch to and from full-screen display the DVR. You can make changes or add new settings in the same manner as if you were at
the DVR itself. These operations are covered in Chapters 3, 4 and 5 of the User Manual.

Close Closes PSS. You will have to confirm the closure by entering
your password.

For expanded descriptions on the operations and functions of these buttons, please see
the PSS manual located on the installation disk or on your computer - located with the PSS
software itself.

PICTURE 3-54

50 51
 Tool - This menu gives you access to several
functions and features:
PTZ Direction - This operates in the same Begin Recording Plan - Activates a
manner as the PTZ controls on the pre-defined local recording plan.
DVR itself as shown in Controls in NVD Control - Opens a proprietary
Section 6.2. video playback and decoding
By clicking on the padlock icon at the window.
top of this menu, you can separate Health Report - Shows the status of
this control from the rest of the all connected devices.
display and position it anywhere on
Log Query - Shows records of when
the screen. Clicking on the padlock
PSS was accessed and by who as
returns it to its position in the main
well as any system failures.
display. PICTURE 3-57
Alarm Video - Opens a pop-up
PICTURE 3-55 window displaying selected channels
when an alarm is activated.
Alarm Output - Open or close all
alarm outputs.
Color Config - Adjust hue, balance,
PTZ Advanced - Like the main PTZ controls, contrast and saturation.
this control panel replicates the Volume - Control for any connected
operations found on the DVR. The microphones.
user can activate presets, tours and
patterns plus other features that are
Setting Manage - Clicking on the blue icon
dependent upon the model of PTZ
on this tab reveals additional settings
camera in use.
which parallel their counterparts
on the DVR itself. However, these
settings only apply to local recording
from the DVR onto the computer and
do not override the settings on the
DVR.

Of note are three additional features - E-map

Configuration, User Management and User
PICTURE 3-56 Configuration. The first allows you to upload
an image of a map which you can use to
mark the location of cameras. This is utilized
in the E-Map tab at the bottom of the screen.
User Management allows you to define what
PSS-specific rights users have and you can
import or export those settings for use on
other computers running PSS through User
Configuration.
PICTURE 3-58

52 53
Function Buttons E-Map
The five function buttons; Task, Alarm, Playback, E-map and Configuration, are located at This brings up a map image - set in the E-Map tab under the Setting Management menu
the bottom of the display. described above.

The map (a .jpg file) can show a building’s

layout, or in the case of multiple DVRs, a
wider region. It is useful for determining where
an event is taking place.
Right-clicking in the E-Map window will allow
PICTURE 3-59 you to open the same configuration window
found by using the tab.
Task
This allows you to run a pre-configured operation - set in the Scheme Task Configuration
button under the Setting Management menu in the Tool Bar. Dragging the map in the big window will allow
you to move between areas as shown in the
larger scale map in the upper left corner. PICTURE 3-62
Alarm
This log shows all the events recorded by the Within the E-Map window itself, use the
DVR when motion is detected or an external directional arrows to navigate around the
alarm triggers recording. map.

Double clicking on a camera’s icon on the

map will open the live video feed in the Real
Time Viewer.
PICTURE 3-60

Playback Right-clicking on a camera’s icon will allow

This is where you access the recordings made on the DVR. you to view a camera’s name and the name
of the device it is connected to. You can also PICTURE 3-63
This window operates in the same manner as
open that camera’s video feed in a separate
the Playback function on the DVR described
pop-up window.
in Section 4.5 Search and Playback.
STEP 1. Enter the date and time range Configuration - This last button has two features; Password Change and Options.
for the event you’re searching for. Password Change allows you to change your user password. Clicking on Options opens a
You can also select the type of event new window.
as well as enable multi-channel
playback.

STEP 2. Click on Search and the files PICTURE 3-61 In this window you can set the save path for
that meet your criteria will be listed at locally recorded files and images, rules for
the bottom of the window. how they are named, and attributes for how
PSS operates on your computer.
At this point, you can either play back or save the files. You can also export and save the files
in the .avi format so they can be viewed by conventional video playback software.
In addition to the normal playback buttons, the Playback Bar at the bottom of the window lets
you view the play list of selected files or open a file saved onto your computer for playback. PICTURE 3-64

54 55
Device Health Status
This displays the status of connected devices, including DVRs and cameras, but also the
MOBILE SURVEILLANCE CHAPTER 4
DVR’s hard drive. Double-clicking on this window will open the Alarm Record. In addition to remotely monitoring your DVR over the Internet or a local network, you can
view live feeds and recorded events on your iPhone, iPad, Android mobile device, Symbian,
Windows Mobile or BlackBerry smartphone using free software.
4 5 Before you can access your DVR via a smartphone, you must have completed Port
1 6 Forwarding for ports 80 and 37777 as discussed in Section 1.2 Opening Ports.

2 7 4.1 IPHONE AND IPAD

In order to monitor your system using your iPhone or iPad, you will need to install either the

3 PICTURE 3-65
8 Q-See QC View app for smartphones or Q-See QC View HD app if you’re using a tablet.
These are available for free through the Apple AppStore by searching for “Q-See.” Install either
one as you would any other AppStore application.
Item Name Description Both versions have identical functionality. The HD version for the iPad differs in that you can
view 16 cameras simultaneously and the viewing resolution is greater to take advantage of the
1 Name Shows the device name and number of channels.
tablet’s higher resolution screen.
2 Hard Drive Status Shows whether the hard drive is functioning
normally, is damaged or missing.
3 IP DVR’s IP address Q-See QC View
4 Hard Drive Capacity Shows how full the hard drive is. For smartphones: Utilities
5 Encoder/Decoder Indicates problems with encoding/decoding of the Released Apr 28, 2012
audio stream (if any) INSTALL
6 Camera Status Green indicates camera is recording
7 Alarm Status Red indicates an alarm
Q-See QC View HD
8 External Alarm Blue indicates an external alarm For tablets: Utilities
Released May 2, 2012
INSTALL
PICTURE 4-1

56 57
 STEP 1. To launch QC View, simply tap STEP 5. You will need to enter certain
on its icon in your app menu. details in order to access your DVR.
You will most likely want to set up two
methods to connect to your system
STEP 2. Upon launch, the program will
- one for when you’re on the same
display its main menu. To view your
network (ie; within the same building
DVR, you will need to add it using the
as the DVR and able to connect
Device Manager option.
wirelessly to your network) as well as
one for times when you’re away and
will be accessing using the Internet IP
address.

DVR Title: This should be a

descriptive name, such as “DVR
Local” or “DVR Internet” to help you
utilize the proper connection method.

PICTURE 4-4
Server: Enter the LAN or Internet IP address as appropriate. If you set up a domain
PICTURE 4-2
name with MyQ-see.com, then you can enter that name for Internet connections.

Port: 37777.
STEP 3. A connection to our
Demonstration system is already pre- User Name: admin (by default or use whatever user ID that you set in the DVR)
loaded on the application. You can
remove this from your list at any time,
but it offers an easy option to get Password: admin (by default or whatever password you set in the DVR)
the feel of how to control your DVR
before you begin. Channel amount: This can be the maximum number of channels that your DVR has,
but if your network connection is slow, you can reduce the number.
STEP 4. Click on Add to begin the
process of configuring QC View to
access your DVR.
PICTURE 4-3

58 59
OPERATION Playback: You can access video files
Once you have selected the device you wish to monitor, you are able to perform most recorded on your DVR.
operations on your mobile device that you can on the DVR itself or using either of the Click on a channel to open the Device
computer-based remote monitoring options. The major exception are that you cannot Manager to select which camera’s record to
reconfigure your DVR using QC View and you can only record still images from your cameras view.
onto your mobile device, but not videos. You will then need to select the date and the
start and end times to search for the video
The Main menu gives you access to all of the functions of QC View. Touching the device’s (Picture 4-8).
Return button - whether on screen, or on a keypad - while in one window will return you back The playback controls are self-explanatory.
to this menu. You can view multiple cameras
simultaneously. Capture a still image using
the Snapshot icon at the bottom of the
Initially, you will need to turn on each
screen. Images captured will be saved in your
channel’s display individually from the
Photos folder.
Device List. You can bring up the device
list by tapping on its icon on the righ of the
screen, or by double-tapping in an empty
video display. Additionally, you can create a PICTURE 4-7
group of cameras using the Favorites option.
Rearrange the layout by dragging a camera
view to the desired area of the screen.
Double-tapping on a channel will bring it to
PICTURE 4-5
single-screen view. Double-tapping again, will
return to the multi-channel display.

The camera feed with the green surround is the “active” channel and any actions performed
using the buttons on the left of the screen will affect that channel.

Real-time Monitor: This window is where you will view the feeds from your cameras.

Audio (requires audio-

enabled camera)
Snapshot (saves to
Local Files)

Favorites (groups of
PICTURE 4-8
channels)
Close Channel

Device list

PTZ Controls

PICTURE 4-6

60 61
Event List: When you set up Push Config (below) to notify you of events such as motion Favorites: You may configure one or more groups of channels that you to view together using
detection, camera masking (video blind) or a local alarm triggered at the DVR itself, QC View this button. These favorites can then be selected from the Device Manager list.
will keep a log of these events which can be reviewed in this list.

Local Config: PTZ camera configuration. Select a PTZ camera connected to your DVR
Channel Config: You are able to adjust for control from your mobile device. The slider sets the rotational speed. You can use the
the configuration of each video channel to directional controls, or finger dragging on that camera’s video feed, to point the camera. Zoom
optimize the performance on your iPad or in or out using the controls or with your fingers.
iPhone. These settings will not change those
set on your DVR, but instead allow you to Help: Opens the internal help documentation.
compensate for being in areas where with
poor connectivity, for example.

PICTURE 4-9

Push Config: This window provides you

a check list allowing you to indicate which
cameras will alert you based on motion
detection, camera masking, or a local alarm
triggered at the DVR itself. When Push is
activated, you will receive alerts on your
mobile device even when you’re not currently
in the program. You can click on an alert and
it will take you directly to video playback of
the incident that triggered the alert.

PICTURE 4-10

NOTE! If you like this application, please leave positive feedback in the App
Store.

62 63
4.2 ANDROID STEP 3. A connection to our
In order to monitor your system using your Android smartphone or tablet, you will need to Demonstration system is already pre-
install either the Q-See QC View app for smartphones or Q-See QC View HD app if you’re loaded on the application. You can
using a tablet. These are available for free through the Android market by searching for remove this from your list at any time,
“Q-See.” Install either one as you would any other Android application. but it offers an easy option to get
Both versions have identical functionality. The HD version for the Android tablet differs in the feel of how to control your DVR
that you can view 16 cameras simultaneously and the viewing resolution is greater to take before you begin.
advantage of the tablet’s higher resolution screen.
STEP 4. Click on Add to begin the
process of configuring QC View to
Q-See QC View access your DVR.
For smartphones: DPSI
PICTURE 4-13
Free
STEP 5. You will need to enter certain
details in order to access your DVR.
For tablets:
Q-See QC View HD You will most likely want to set up two
DPSI methods to connect to your system
- one for when you’re on the same
network (ie; within the same building
Free as the DVR and able to connect
wirelessly to your network) as well as
PICTURE 4-11
one for times when you’re away and
will be accessing using the Internet IP
STEP 1. To launch QC View, simply tap on its icon in your app menu. address.

DVR Title: This should be a

STEP 2. Upon launch, the program will descriptive name, such as “DVR
display its main menu. To view your Local” or “DVR Internet” to help you
DVR, you will need to add it using the utilize the proper connection method.
Device Manager option.
Server: Enter the LAN or Internet IP
address as appropriate. If you set up
a domain name with MyQ-see.com,
then you can enter that name for PICTURE 4-14
Internet connections.

Port: 37777.

User ID: admin (by default or use whatever user ID that you set in the DVR)

Password: admin (by default or whatever password you set in the DVR)

Max Channel: This can be the maximum number of channels that your DVR has.

PICTURE 4-12

64 65
OPERATION
Once you have selected the device you wish to monitor, you are able to perform most Play Back: You can access video files
operations on your mobile device that you can on the DVR itself or using either of the recorded on your DVR.
computer-based remote monitoring options. The major exception are that you cannot Click on a channel to open the Device
reconfigure your DVR using QC View and you can only record still images from your cameras Manager to select which camera’s record to
onto your mobile device, but not videos. view. You will then need to select the date
and the start and end times to search for the
The Main menu gives you access to all of the functions of QC View. Touching the device’s video.
Return button - whether on screen, or on a keypad - while in one window will return you back The playback controls are self-explanatory.
to this menu. You can view multiple cameras
Initially, you will need to turn on each channel’s display individually from the Device List. You simultaneously. Capture a still image using
can bring up the device list by tapping on its icon on the righ of the screen, or by double- the Snapshot icon at the bottom of the
tapping in an empty video display. Additionally, you can create a group of cameras using the screen.
Favorites option. Rearrange the layout by dragging a camera view to the desired area of the
screen. Double-tapping on a channel will bring it to single-screen view. Double-tapping again,
will return to the multi-channel display.
The camera feed with the green surround is the “active” channel and any actions performed
using the buttons on the left of the screen will affect that channel.

Real-time Monitor: This window is where you will view the feeds from your cameras.
PICTURE 4-16
Snapshot (saves to
Local Files) Alarm Push: This window provides you a check list allowing you to indicate which cameras
will alert you based on motion detection, camera masking, or a local alarm triggered at the
Device list DVR itself. When Alarm Push is activated, you will receive alerts on your mobile device even
when you’re not currently in the program. You can click on an alert and it will take you directly
Favorites (groups of to video playback of the incident that triggered the alert.
channels)
Close Channel Favorites: You may configure one or more groups of channels that you to view together using
this button. It also allows you to select the desired group.
Audio (requires audio-
enabled camera) Local Files: Snapshots captured from the Real-time Monitor or from Playback are stored
PTZ Controls here.
PICTURE 4-15
Config: PTZ camera configuration. Select a PTZ camera connected to your DVR for control
from your mobile device. The slider sets the rotational speed. You can use the directional
controls, or finger dragging on that camera’s video feed, to point the camera. Zoom in or out
using the controls or with your fingers.
Help: Opens the internal help documentation.

66 67
4.3 BLACKBERRY STEP 8. Click on the DMSS icon to
The QC DVRs support phones running Blackberry Version 5.0. You will need to install a launch the program. If this is your first
program called DMSS in order to monitor your DVR using your BlackBerry smartphone. This time using this application on your
software is available both on the CD that accompanied your DVR as well as via download phone, you will be presented with the
from www.Q-See.com/Support. If you are downloading the software, begin with Step 1, login screen shown in Picture 4-19.
below. Otherwise, copy the software from the CD to your computer’s desktop and begin with
Step 3.

PICTURE 4-18
STEP 9. Enter the following details:
STEP 1. Download the phone software
Address: Enter the Server IP (your
from Q-See.com/Support by looking
public IP )
up your DVR’s model number and
Port: 37777.
then selecting BlackBerry OS Smart
Phone Software. User ID: admin (by default or use
whatever user ID that you set in the
DVR)
STEP 2. Extract the files from the
Password: admin (by default or
software download. You will have two
whatever password you set in the
files; dmss.alx and dmss.cod. Save
DVR) PICTURE 4-19
these files to your desktop.

PICTURE 4-17
After you log in, you will be able to see which
channels are available to monitor.

NOTE! The file you download will be a .rar formatted archive. We use this
format to compress the file to the smallest possible size to speed up your
downloading. If you need an extraction utility to open it, you can find free
software at http://rarlabs.com/download.htm (PC) or http://www.unrarx.
com (Mac)
PICTURE 4-20

Once you’ve selected a channel, it will display

STEP 3. Connect your Phone to the PC using a USB cable. along with a list of selections.

STEP 4. Run BlackBerry Desktop Manager and make sure it detects the application. Camera - Go back to the camera
selection window.
STEP 5. Click on Application Loader. PTZ - Display/Hide PTZ controls
Full - Switch to full-screen display (no
STEP 6. On Add/Remove Application, click on Start. Then click on Browse and Go to controls). Clicking on the phone’s
the Location where you have the dmss.alx file. scroll ball will return the display to
normal. PICTURE 4-21
Set - Go to Video Monitor Interface
STEP 7. Once you finish uploading, you will see DMSS application in your blackberry (in
the Download folder). Exit - Exit the software.

68 69
PTZ Control 4.4 SYMBIAN
When selected, the PTZ controls appear below the video display. The QC DVRs can be configured to be remotely monitered by a phone running the 3rd and
In normal display, use the scroll ball to operate the buttons. In full-screen mode, the camera 5th editions of the Symbian OS through the use of the DMSS software included on the disk
can be directly controlled using the scroll ball. that came with your DVR or available via download from www.Q-See.com/Support
In video monitoring mode, the E, S, X and F keys are used to control the PTZ direction. If you are downloading the software, begin with Step 1, below. Otherwise, copy the software
from the CD to your computer’s desktop and begin with Step 3.

STEP 1. Download the phone software

from Q-See.com/Support by looking
up your DVR’s model number and
then selecting Symbian OS Smart
Phone Software.

STEP 2. Extract the DMSS.sis

application from the archive and save
it to your desktop.

PICTURE 4-22

Set PICTURE 4-24

This returns you to the Login window where you can enter the information to connect to
NOTE! The file you download will be a .rar formatted archive. We use this
another DVR or exit DMSS. You can also use the Exit button at the bottom of the
format to compress the file to the smallest possible size to speed up your
screen.
downloading. If you need an extraction utility to open it, you can find free
software at http://rarlabs.com/download.htm (PC) or http://www.unrarx.
com (Mac)

STEP 3. Connect your phone to the

computer using a wireless or infrared
connection to send the software to
your phone as a message. Or, you
can use the Nokia PCSuite software
PICTURE 4-23 with a local connection to transfer
DMSS to your phone.

STEP 4. Double-click on the DMSS icon

to launch it.

PICTURE 4-25

70 71
 STEP 5. Enter the following details:
Address: Enter the Server IP (your
STEP 7. Once you’ve selected a
public IP )
channel, it will display along with a list
Port: 37777. of selections.
User ID: admin (by default or use
whatever user ID that you set in the
Camera - Go back to the camera
DVR)
selection window.
Password: admin (by default or
PTZ - Display/Hide PTZ controls
whatever password you set in the
DVR) Full - Switch to full-screen display (no
controls). Clicking on the phone’s
scroll ball will return the display to
normal.
Video - Go to Video Monitor Interface

PICTURE 4-26 PICTURE 4-28

PTZ Control

STEP 6. Once you’ve entered the When selected, the PTZ controls appear
information and then the Login below the video display.
button, you’ll be connected to your Use the directional button to control the
DVR and can chose which channel movement of the camera and the other
to view. buttons to control the Zoom, Iris and Focus
functions.

To exit, click the camera button at the bottom

and then select Exit at the bottom right of the
screen.

PICTURE 4-29

PICTURE 4-27

72 73
4.5 WINDOWS MOBILE STEP 4. After the program is installed,
The QC DVRs can be configured to be remotely monitered by a phone running the Windows you can launch it from the Programs
Mobile operating system through the use of the DMSS software included on the disk that menu.
came with your DVR or available via download from www.Q-See.com/Support
If you are downloading the software, begin with Step 1, below. Otherwise, copy the software
from the CD to your computer’s desktop and begin with Step 3.

STEP 1. Download the phone software

from Q-See.com/Support by looking
up your DVR’s model number and
then selecting Windows Mobile Pro
Smart Phone Software.

STEP 2. Extract the DMSS.cab file

from the archive and save it to your PICTURE 4-32
desktop.
STEP 5. Upon launch, you will be
presented with a login window. Enter
the following details:
Address: Enter the Server IP (your
public IP )
Port: 37777.
PICTURE 4-30 User ID: admin (by default or use
whatever user ID that you set in the
NOTE! The file you download will be a .rar formatted archive. We use this DVR)
format to compress the file to the smallest possible size to speed up your Password: admin (by default or
downloading. If you need an extraction utility to open it, you can find free whatever password you set in the
software at http://rarlabs.com/download.htm (PC) or http://www.unrarx.
DVR)
com (Mac)

PICTURE 4-33
STEP 3. Connect your phone to the STEP 7. Once you’ve logged in, select
computer and transfer the software to which camera that you wish to view
your phone in the usual manner. by double-clicking on that camera’s
You will be asked whether you wish name or by clicking on it once and
to install the software to your device then selecting the Video button. You
or storage card. will now be in the Video Monitor
interface.

Camera - Go back to the camera

selection window.
PTZ - Display/Hide PTZ controls
Full - Switch to full-screen display (no
PICTURE 4-31 controls). You can also click on the
video itself, or use the maximize icon
in the upper right of the screen.
PICTURE 4-34
Video - Go to Video Monitor Interface.
74 75
PTZ Control
When selected, the PTZ controls appear
below the video display.
Use the directional button to control the
movement of the camera and the other
buttons to control the Zoom, Iris and Focus
functions.

To exit DMSS, click the X at the top right PICTURE 4-35

corner of the screen.

Digital Peripheral Solutions, Inc.

8015 E. Crystal Drive
Anaheim, CA 92807
76 77