Internet and Web Services Chapter – 3

Objective Type Questions

[A] Choose the correct alternative.
1. a website used to provide online information and services to the citizens is an example of: (a) e-Business
(b) e-Mail

(c) e-Governance
(d) e-Learning
Ans. (C) e-Governance

2. the website of an electricity supply company which allows its customers to pay bills online is an
example of:
(a) e-Business

(b) e-Mail
(c) e-governance

(d) e-Learning
Ans. (a) e-business

3. the website of a school which allows the students to go through various lessons in their subjects is an
example of:
(a) e-Business

(b) e-Mail

(c) e-governance

(d) e-Learning
Ans. (d) e-Learning

4. web address of national portal of India is:

(a) India.gov.in

(b) GOI.gov.in
(c) ncert.nic.in (d) none of
the above

Ans. (a) India.gov.in

5. an email address in made up of:

(a) Four parts

(b) two parts

(c) Single part
(d) three parts
Ans. (b) Two parts

6. E-mails are stored in this folder before they are sent.

(a) inbox

(b) Sent
(c) outbox
(d) message box
Ans. (c) outbox
7. which one of the following is an e-shopping website?

(a) Flipkart
(b) Amazon

(c) Snapdeal

(d) all of the above

Ans. (d) all of the above

[B] state whether these statements are true or false.

1. search Engine is a software that searches emails for information on a particular topic.
Ans. false

2. Bcc stands for Black Carbon Copy.

Ans. false

3. e-Learning enables persons to learn at their own place.

Ans. true

4. Greeting is the final part of an email message.

Ans. false

5. an email address is made up of four parts separated by a colon.

Ans. false

[c] fill in the blanks.

1. ……………….. allows face to face conversation with many persons simultaneously over internet.

Ans. video conferencing

2. blog is a short form for …………. .

Ans. weblog

3. PP stands for point to ………… protocol.

Ans. point

4. ……………….. is talking to other people online.

Ans. chat

5. amazon is a ………………….. site.

Ans. e-shopping

Very Short Answer Type Questions

Q.1.what is an e-mail?
Ans. Email is a system that allows text-based messages to be exchanged electronically via internet.

Q.2. what is e-learning?

Ans. e-learning is used to describe a means of learning through technology such as a network, browser,
CD-ROM or DVD multimedia platforms.

Q.3. what are e-groups?

Ans. e-group are a free email group service that allows us to easily create and join email groups. E-mail
groups offer a convenient way to connect with others who share the same interests and ideas.

Q.4. ‘Bachpan toys’ is a small company manufacturing toys. They have decided that it would be beneficial to create a website
which would allow customers to order toys on-line. State how bachpan toys would benefit from the website.
Ans. through online marketing (e-business), they can reach to many customers of far away places in a cost effective manner.
Also, there is no need to incur huge cost of setting up a shop/store to sell items.
Q.5. which of the following is/are the advantage (s) of e-Governance?

(i) technology makes governance speedier

(ii) computer literacy and basic internet usage is not required.

(iii) governance is made transparent, that is most of the information is available to public.

Ans. (i) and (ii)

Q.6. give two addresses of most commonly used e-Learning sites.

Ans. https://cbsepractice.in/
http://www.w3schools.com/

Q.7. what social impact does e-governance have on society?

Ans. (i) efficiency of administration has increased
(ii) reduced cost
(iii) corruption has reduced.
(iv) fast processing

Q.8. what is the method of viewing the source code of the current page in web browser?

Ans. to see the source code, right-click on the web page and then click on the view Source option.

Q.9. which option would you choose on the web browser if a web page takes too long to load and we
wish to load the same page again?
Ans.

Q.10. explain chat in computer terms.

Ans. chat is real-time communication between two users via computer. Once a chat has been initiated,
either user can enter text by typing on the keyboard and the entered text will appear on the other user’s
monitor. Most networks and online services offer a chat feature.

Q.11. how is Facebook different from twitter?

Ans. Facebook is a social networking site while. Twitter is a microblog, a blogging service with limited
character posts.

Q.12. what are the two main parts of an email address?

Ans. (i) username

(ii) domain name of host server

Q.13. what does a minus sign with keywords in the search box mean?
Ans. the minus sign in front of a word or phrase means that the specified word must not appear in
matched documents.

Q.14. Neha is a student of class X. she has some problems in science subject but she has no time to go
tuition. She wants to study at er place. Which feature of service of internet will help her?
Ans. e-learning will help her to learn about various subject at her own pace.

Q.15. Rashmi has to send an email to Raees. She also wants to send the same email to Vandana but
does not want Raees to know about it. Which option out of Cc or bcc should Rashmi use to enter the
email address of Vandana?
Ans. Bcc (blind carbon copy)
 Short Answer Type Questions

Q.1. what is a search engine?

Ans. a search engine is a tool designed to search the web for information according to the given keywords. Search engines enable the users to

find information and websites of specific interest or use to them.

Q.2. what is voice-mail?

Ans. voicemail is a voice message that the caller leaves when the person called is busy in another conversation or not available to pink the call.
It is similar to email except that instead of text message, it is voice a message.

Q.3. what are the types of video conferencing?

Ans. there are two main types of video conferencing.

Point to point video conferencing involves real time communication between multiple people in two different locations.

Multipoint video conferencing involves real time communication between various people in three or more different locations.

Q.4. write one advantage and one disadvantage of e-learning to students.

Ans. Advantage:
-learn at their own pace
-Study from anywhere
-Learn at any age
Disadvantage:

-slow internet connections may make accessing e-learning course material difficult.

-Personal interaction is absent so motivation may be difficult.

Q.5. what precaution must be taken with regard to making payments while shopping online?
Ans. share payment information only with known or reputable vendors. Before entering any personal or payment information, make sure

that the URL should start with https. Look for a small lock icon in web browser. Avoid storing information. Make use of popular and

trusted payment portals only.

Q.6. identify e-Governance and e-Learning applications from the following:

(i) On-line experiments in a virtual laboratory of a college.

(ii) On-line application submission for change of address in the passport.

(iii) On-line bill payment of water charge to Jal Board of any state.
(iv) On-line tutorials for physics.

Ans.
(i) e-Governance:
(ii) On-line application submission for change of address in the passport.
(ii) On-line bill payment of water charges to Jal Board of any state. E-Learning:
(i) On-line experiments in a virtual laboratory of a college.
(iv) On-line tutorials for physics.

Q.7. write two important features of e-Business. Give two most commonly used e-business sites.

Ans. offers opportunity to access new markets across the globe. Allows 24⨯7 access to firm’s products and services. Improves speed of
response. Reduce inventory two most commonly used e-business sites are Amazon and Flipkart.

Q.8. what is the impact of e-Learning sites on students learning process?

Ans. students can learn at their own pace. A lesson can be revised any number of times it students’ convenience. Students can learn lessons at
their homes at their convenient time. 24⨯7 pace learning. Health problems normally occurs when an individual is always on their computer or
tablet, it brings about straining problems, poor vision and the like.
Q.9. Write four advantages of e-business sites.

Ans. goods sold through e-business are generally cheaper as cost incurred in e-business is less as compared to setting up a traditional business.
Customers can receive highly customizable service. Even remote area customers are reached in e-business. Sellers have better understanding of

their customers’ needs as customers communicate through e-mails.

Q.10. write three important features of e-governance? Give URL of one of the commonly used e-

Governance portal.

Ans. provides citizens access to information about the processes and services. Facilitates a speedy, transparent, accountable and efficient
process for performing government administrative activities. Uses modern information and telecommunication technologies such as internet
and local area networks to enhance efficiency. One commonly sed e-governance portal is mygov.in

Q.11. how the following types of applications are useful?

(a) e-Governance (b) e-Business (c) e-Learning
Ans.
(a) e-Governance involves applications which are used by government agencies/organizations to provide better governance.

(b) e-Business applications use technology to effectively access and deliver business related services and perform various kinds of business

transactions.
(c) e-Learning applications use technology to effectively deliver and monitor learning and teaching processes. They help the trainer to organize

and manage his/her lesson plans, and take the feedback to enhance & fine tune this process in future.

Q.12. define e-learning give one popularly used website of e-learning.

Ans. e-learning applications use technology to effectively deliver and monitor learning and teaching processes. They help the trainer to organize
and manage his/her lesson plans, present them to students/learners, evaluate and take the them to enhance & fine tune this process in future.

Q.13. discuss the structure of an email message in brief.

Ans. Structure of an email message – First we need to add the subject (which is message about), Then we write receiver’s name/organization’s

name whom you are sending messages and then write content, and at the end you will add thanks or regards. It is as simple as writing
applications in a hard copy. Nowadays you can add multimedia messages through email. And you can put a image or a video.

Q.14. what is social media?

Ans. any forum used to share information news or opinions that is accessible by many users.

Example: group websites, blogs, forums, social networking sites.

Its benefits are:

(i) people sharing common interests can connect and form a group.

(ii) individuals from all around the world can connect and thereby know about different cultures.

Q.16. what are the problems associated with social networking?

Ans.
(i) virus attacks
(ii) cyber blackmailing, cyber bullying

(iii) Illusion of security

Q.17. write the application of e-Governance and e-Commerce.

Ans. e-Governance: filing of online application forms for Aadhar card, passport. Filing of IT returns online
Registering and online complaint for any grievance related to government.
e-Commerce: able to do online transactions. No need to go to bank for updating the passbook depositing the money. Online shopping.
Q.18. mention the services which are provided by transactional category of an e-banking.

Ans. there are no geographical barriers and the services that can be offered at a minimum cost.
Through internet banking, you can check your transactions at any time and as many times as you want to. If the fund transfer has to be made
outstation, where the bank does not have a branch, the bank would demand outstation charges, whereas with the help of online banking will be
absolutely free for you. Internet banking deploys the internet a medium for financial transaction . e.g. a customer login to his or her bank account
by accessing the bank website.

Long Answer Type Questions

Q.1. what a short note on chat. Ans. chat is talking to other people online. Chat can be simple messages or using audio and video. Internet relay
chat protocol (IRCP) enables teleconferencing on internet. This protocol is a text based protocol, with the simplest client being any socket
program capable of connecting to the server.This allows communications between two or many clients. Online chats break the geographical
difference and we can communicate to another across the globe. Some of the common chatting applications are WhatsApp, Facebook messenger,

Google talk and Skype.

Q.2. Write a short note on electronic Mail.

Ans.

electronic mail, also known as email or email, is a method of exchanging digital messages from a sender to one or more recipients.
Modern email operates across the internet or other computer networks. some early email systems required that the sender and the recipient,

both be online at the same time, in common with instant messaging. Today’s email systems are based on store and forward model. Email servers

accept, forward, deliver and store messages. Neither the users nor their computers are required to be online simultaneously; they need connect
only briefly, typically to an email server, for as long as it takes to send or receive messages. An internet email message consists of three

components, the message envelope, the message header, and the message body. The message header contains control information, including,
minimally, an originator’s email address and one or more recipient addresses. Usually descriptive information is also added such as a subject

header field and a message submission data/time stamp. Avoiding spam mails

(i) create a filter that suspects and moves spam mails.

(ii) do not register for any online company’s advertisement or survey.

Q.3. what are the involved in sending an email?

Ans.
(i) start with your Gmail account page. Click the compose mail button in the Gmail account page, the compose message window opens.

(ii) type the email addresses of the recipient(s) in the text box beside to, the email addresses in the textboxes beside Cc and Bcc, if required, the

subject of your email message in the text box beside subject, and your email message in the editor.
(iii) click the send button the send your email to the desired recipients.

Q.4. write a short note on video conferencing.

Ans. video conferencing is a communications technology that integrates video and audio to connect users anywhere in the world as if they were
in the same room. This term usually refers to communications between three or more users who are in at least two locations, rather than one on
one communication, and it often includes multiple people at each location. Each user or group of users who are participating in a video
conference typically must have a computer, a camera, a microphone, a video screen and a sound system. Another requirement is a connection to
the communications system that is being used, which in the 21th century usually is the internet but might also be a satellite based system, a

broadcast signal or other communications technology.

Advantages: when using video conferencing, participants can see and hear each other in real time or close to it, allowing natural face to face

conversations and visual elements that are not possible with voce only communications technology. It saves time and money

Disadvantages: expensive Lack of familiarity with technology can cause frustration.

Q.5. use of e-governance has its social and economic impacts. Justify.

Ans. e-governance harnesses information technologies (such mobile computing) to transform relations with citizens, businesses, and other arms
of government. These technologies can serve a variety of different ends; better delivery of government services and industry citizen
empowerment through access to information, or more efficient government management. The resulting benefits can be less corruption,increased
transparency, greater convenience, revenue growth, and/or cost reductions.
Q.6. how popularity of e-commerce has benefitted a common man? Give the domain name of one popular e-commerce site.

Ans. 24⨯7 support. Customer can do transactions for the product or enquiry about any product/services provided by a company any time, any
where from any location. Here 24⨯7 refers to 24 hours of each seven days of a week. e-commerce application provides quicker delivery of

products. e-commerce application provides options to compare and select the cheaper and better option. A customer can but review comments

about a product and can see what others are buying or see the review comments of other customers before making a final buy.
e-commerce provides option of virtual auctions. A customer can see the relevant detailed information within seconds rather than waiting for days
or weeks. e-commerce increases competition among the organizations and as a result, organizations provide a substantial discounts to customers.