EDUCATION

PANDELANI SECURITY
COURSE: SECURITY E,DC
Year of completion: 2024

- Security Procedures Expertise: Acquired

comprehensive knowledge of security protocols,
surveillance techniques, and emergency response
procedures.
- Equipment Proficiency: Demonstrated hands-on
experience with security equipment like CCTV
systems, metal detectors, and alarms.
- Communication and Conflict Resolution: Developed
strong communication skills and conflict resolution
abilities through practical simulations and role-
SIBUSISO NKUMELENI playing exercises.

PC TRAINING AND BUSINESS COLLEGE

Course: Business administration
PROFILE Year of completion: 2017

Dynamic and results-driven professional with

- Business Operations Insight: Acquired a foundational
a proven track record in sales, client understanding of business operations, including
management, and technical operations. principles of management, finance, marketing, and
Adept at leveraging strong communication human resources.
skills to drive business growth and foster - Analytical Skills Development: Enhanced analytical
client relationships. Possesses a keen eye for
detail and a commitment to excellence in all
abilities through coursework focused on data
endeavors. Thrives in fast-paced analysis, problem-solving, and decision-making
environments, excelling in both independent within business contexts.
and team settings. Dedicated to continuous - Communication and Collaboration: Developed
learning and development, with a passion for effective communication and teamwork skills
delivering exceptional results.
through group projects and presentations, fostering
collaboration and networking abilities essential for
professional success.
ID: 9210295764084
KYP YOUTH PROGRAM
CONTACT
Course: Computer
PHONE: 083-331-1931 / 082-398- Year of completion: 2015
9627
- Computer Literacy: Attained proficiency in
ADDRESS: 4760 Modjadji Street,
Klipspruit Ext 11, Soweto, 1809.
fundamental computer skills, including operating
systems, software applications, and basic
EMAIL: troubleshooting techniques.
[email protected] - Technical Competence: Developed a solid foundation
in areas such as word processing, spreadsheet
LANGUAGES: Zulu management, and internet navigation, enabling
efficient utilization of computer technology in various
tasks.
- Problem-solving Abilities: Cultivated problem-solving
skills through practical exercises and projects,
enhancing the ability to tackle technical challenges
and adapt to evolving technologies.
REFERENCES
 THENGWE HIGH SCHOOL
RETAILERS BRANDS HIGHEST GRADE PASSED: Grade 12 DIPLOMA
Name: Chris Muraga YEAR OF COMPLETION: 2013
Position: SUPERVISOR
Tel: (011) 210-6260 - I passed grade 12 with excellent grades.
- Subject passed: English, Mathematics, Life Science, Life
TELEDIRECT INTERNATIONAL Orientation, Geography, History, and Tshivenda
Name: Vanessa Rass [certificate attached].
- I am a responsible and dedicated student, with a strong
Position: Human Resource work ethic and a desire to succeed.
Management
Tel: (011) 068-9400
EXPERIENCE
TELEDIRECT INTERNATIONAL
POSITION: CONSULTANT
June 2016-August 2017
Duties:
- Selling the services and solutions of the company.
- Maintain and grow a strong client base.
- Finding new business opportunities and maintaining a
healthy pipeline for future deals.
- Respond to new and current client base regarding
complaints and service enquiries.
- Customer Service

RETAILERS BRANDS
Position: Machine Operator
October 2017- 2022 February
Duties:
- Set up machine (Calibration, Cleaning).
- Control and adjust machine settings.
- Inspect parts with precision and measuring tools.
- Test operation of machine periodically.
- Fix issues that might occur during shift.

SKILLS
- Sales and Client Management: Proven ability to sell services
and solutions, maintain client relationships, and expand
business opportunities.
- Customer Service: Skilled in addressing client inquiries,
complaints, and service issues to ensure high levels of
satisfaction.
- Technical Proficiency: Competent in machine setup, operation,
calibration, and troubleshooting, with a focus on precision and
quality control.
- Problem-solving: Capable of identifying and resolving issues
efficiently, both in sales scenarios and machine operations.
- Communication: Strong communication skills demonstrated in
client interactions, team collaboration, and conveying technical
information effectively.
- Computer Proficiency: Demonstrated proficiency in utilizing
computer systems and software applications for tasks such as
data entry, report generation, and email communication.