Hi-5 Hand Unit

Hi-5 SX Hand Unit

OPERATING MANUAL
September 2024 • 1.0 • English
D4510008682
 Disclaimer

Disclaimer
Before using the product, be sure to read and understand all respective instructions.
The product is available for commercial customers only.
For product specification changes since this document was published, refer to the latest publications
of ARRI data sheets or data books, etc., for the most up-to-date specifications.
Not all products and / or types are available in every country. Please check with an ARRI sales
representative for availability and additional information.
The information given in this document is subject to change without notice.
While ARRI endeavors to enhance the quality, reliability and safety of their products, customers
agree and acknowledge that the possibility of defects thereof cannot be eliminated entirely. To
minimize risk of damage to property or injury (including death) to persons arising from defects in the
products, customers must incorporate adequate safety measures in their work with the system and
have to heed the stated canonic use.
ARRI or its subsidiaries expressly exclude any liability, warranty, demand or other obligation for any
claim, representation, or cause, or action, or whatsoever, express or implied, whether in contract or
tort, including negligence, or incorporated in terms and conditions, whether by statue, law or
otherwise. In no event shall ARRI or its subsidiaries be liable for or have a remedy for recovery of
any special, direct, indirect, incidental, or consequential damages, including, but not limited to lost
profits, lost savings, lost revenues or economic loss of any kind or for any claim by third party,
downtime, good will, damage to or replacement of equipment or property, any cost or recovering of
any material or goods associated with the assembly or use of our products, or any other damages or
injury of the persons and so on or under any other legal theory.
Neither ARRI nor its subsidiaries assume any liability for infringement of patents, copyrights or other
intellectual property rights of third parties by or arising from the use of ARRI products or any other
liability arising from the use of such products. No license, express, implied or otherwise, is granted
under any patents, copyrights or other intellectual property right of ARRI or others.
In the case one or all of the foregoing clauses are not allowed by applicable law, the fullest extent
permissible clauses by applicable law are validated.

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 3

Imprint

Imprint
© 2024 Arnold & Richter Cine Technik GmbH & Co. Betriebs KG. All rights reserved.
The device contains proprietary information of Arnold & Richter Cine Technik GmbH & Co. Betriebs
KG; it is provided under a license agreement containing restrictions on use and disclosure and
protected by copyright law. Reverse engineering of the software is prohibited.
No part of this publication may be used for distribution, reproduction, transmission, transcription,
storage in a data retrieval system, or translated into any language in any form by any means without
the prior written permission of Arnold & Richter Cine Technik GmbH & Co. Betriebs KG.
If you are downloading files from our web pages for your personal use, make sure to check for
updated versions.
ARRI cannot take any liability whatsoever for downloaded files, as technical data are subject to
change without notice.
Due to continued product development the information in this document may change without notice.
The information and intellectual property contained herein is confidential between ARRI and the
client and remains the exclusive property of ARRI. If you find any problems in the documentation,
please report them to us in writing. ARRI does not warrant that this document is flawless.
Original version.

Initial Language
The initial language of this operating manual is English. Operating manuals in other languages are
translations from English.
In the event of conflict between the respective languages (i.e. if any translation(s) of present
document has/have been prepared for convenience or any other purpose), with regards to the
meaning or interpretation of a word or an instruction etc., the contents and provisions of the English
language version shall prevail.
For Further Assistance
ARRI Cine + Video Geräte Gesellschaft m.b.H.
Pottendorferstrasse 23-25/3/2/1
A-1120 Vienna
Austria
E-mail: [email protected]
Website: www.arri.com/en/technical-service

4 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 Content

Content
1 About this Document ................................................................................................................................. 6

2 About this Product ..................................................................................................................................... 7

2.1 Introduction ......................................................................................................................................... 7
2.2 Intended Use....................................................................................................................................... 9
2.3 Identification ........................................................................................................................................ 9
2.4 Environmental Conditions ................................................................................................................... 9
2.5 Technical Data .................................................................................................................................... 10
2.6 Dimensional Drawings ........................................................................................................................ 11
2.7 Pinouts and USB-C Interface .............................................................................................................. 12
2.8 Scope of Delivery and Warranty ......................................................................................................... 13
2.9 Certifications and Safety Standards.................................................................................................... 14

3 Safety Instructions ..................................................................................................................................... 15

4 Product Overview....................................................................................................................................... 18

5 Mounting and Assembly............................................................................................................................ 20

5.1 Attachment of Accessories.................................................................................................................. 20
5.2 Power Supply ...................................................................................................................................... 22

6 Basic Operation Hi-5 & Hi-5 SX................................................................................................................. 23

6.1 Switching On and Off .......................................................................................................................... 23
6.2 Menu Operation .................................................................................................................................. 23

7 Cleaning and Repair................................................................................................................................... 24

7.1 Cleaning Instructions........................................................................................................................... 24
7.2 Repair.................................................................................................................................................. 24

8 Transportation, Storage and Disposal ..................................................................................................... 25

9 ARRI Service Contacts .............................................................................................................................. 26

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual v

1 | About this Document

1 About this Document

This operating manual is aimed at everyone involved in using the device. It provides directions on
how to operate it safely and as intended. To ensure safe and correct use, all users must read the
operating manual before using the device for the first time.
This operating manual is an essential part of the device. It must be easily accessible and in close
proximity to the device so that users can use it as a reference anytime.
The separate user manual contains more detailed information about the features and functionalities
of the device. Please visit the website www.arri.com to download the user manual.
Keep the operating manual, the user manual and all other operating and assembly instructions
belonging to the device in a safe place for future reference and possible subsequent owners.

Document Revision History

Document ID: D45 1000 8682
Version Release Date Note
1.0 F08353 September 2024 First Release

1.1 Product Information Resources

The ARRI documentation portal provides
important documents on the product for free
download.
Please enter the following searchkeys in the
search bar to retrieve the documents for the
product:
Hi-5 hand unit, Hi-5 SX hand unit, K2.0037280
ARRI documentation portal

For more details about the product, please refer

to the ARRI website at:
Hi-5 product page

1.2 How to use this Manual

All directions are given from an operators point of view. For example, device right side refers to the
right side of the device when standing behind the device and operating it in a normal fashion.
Connectors are written in all capital letters, for example "USB connector".
Buttons are written in italic typeface capital letters, for example "PLAY button".
Menu paths are written in italic typeface, with menu and home in capital letters, for example "MENU
> Display Orientation > Normal".

6 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 About this Product | 2

2 About this Product

2.1 Introduction

Hi-5

The ARRI Hi-5 hand unit provides reliable wireless camera and multi-axis lens control in demanding
situations on set. Weatherproof and solidly built, it features an exceptional radio link range and
unique, swappable radio modules for different territories and shooting challenges.
• Hi-performance: strong radio signal over long distances
• Hi-versatility: swappable radio modules for different locations
• Hi-speed: fast and efficient on-set ecosystem
• Hi-reliability: robust, weatherproof, long battery life
• Hi-tech: future-proof hardware and software architecture

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 7

2 | About this Product

Hi-5 SX

The Hi‑5 SX hand unit joins the three-axis Hi‑5 at the forefront of wireless camera and lens control
technology. Ready to perform a variety of single-axis tasks on set, the Hi‑5 SX can also be easily
upgraded to higher functionality via optional software licenses. Weather-proof and exceptionally
hard-wearing, it brings ARRI dependability to the control of almost any lens on any camera.

8 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 About this Product | 2

2.2 Intended Use

The Hi-5 hand unit is a wireless camera and multi-axis lens control system.
The Hi-5 SX hand unit is a wireless camera and single-axis lens control system.

NOTICE
All versions of the Hi-5 & Hi-5 SX hand unit are intended exclusively for professional use. It must be
used only by skilled personnel. Read and understand the operating manual and the user manual
before use.
Use the product only for the purpose described in this document. Always follow the safety
instructions and system requirements for all equipment involved. ARRI assumes no liability for
damages or changes that are caused by improper use. You are not allowed to modify the device.

2.3 Identification
The Hi-5 & Hi-5 SX hand unit serial number is located on the product label on the back of the hand
unit.

The serial number consists of the last 5 digits of the product number K2.0037280-12345 (here
63050).

2.4 Environmental Conditions

The Hi-5 & Hi-5 SX hand unit should only be used and stored under certain environmental
conditions.
Check the following conditions before commissioning and operation:
Supply Voltage 10.5 - 34 V DC (LBUS)
7.4 V (battery)
Permissible Operating Temperature -4° F to +122° F / -20° C to +50° C
Permissible Storage Temperature -4° F to +122° F / -20° C to +50° C
Permissible Humidity 0 - 95% RH from -4° F to +113° F / -20° C to
+45° C

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 9

2 | About this Product

2.5 Technical Data

Weight 1,82 lbs / 0,83 kg (Hi-5 body)
2,07 lbs / 0,94 kg (Hi-5 body with battery)
2,18 lbs / 0,99 kg (Hi-5 body with battery and RF-
EMIP or RF-2400)
2,22 lbs / 1,01 kg (Hi-5 body with battery and
RF-900
Interfaces 1x LBUS (4pin Lemo) for lens motors, daisy
chainable; supports LBUS and LCS protocol
1x SERIAL (4pin Lemo) for distance measuring
accessories
1x ARRI radio module interface
1x USB-A for software updates, exchange of lens
files and user setup files
1x USB-C for software updates, exchange lens
files and user setup files, external power supply
Permissible Input Voltage 10.5 - 34 V DC
Power Consumption (Power consumption with 222 mA @ 7.4 V (without radio module)
full display/LED brightness and charged typ. 270 mA @ 7.4 V (with RF-EMIP radio
capacitor) module)
typ. 370 mA @ 7.4 V(with RF-2400 radio module)
@ 100 mW: typ. 330 mA @ 7.4 V (with RF-900
radio module)
@ 1 W: typ. 480 mA @ 7.4 V (with RF-900 radio
module)
Dimensions (L x W x H) 4.29 x 4.09 x 5.35"/ 109 x 104 x 136 mm (Hi-5
body)
4.29 x 4.09 x 6.22"/ 109 x 104 x 158 mm (Hi-5
body with RF-EMIP or RF-2400)
4.29 x 4.09 x 11.57"/ 109 x 104 x 294 mm (Hi-5
body with RF-900)

10 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 About this Product | 2

2.6 Dimensional Drawings

Illustration 1: Hi-5 Bottom View Illustration 2: Hi-5 Front View

Illustration 3: Hi-5 Front View Detail X Illustration 4: Hi-5 Front View Detail Y

Illustration 5: Hi-5 Top View Illustration 6: Hi-5 Top View Detail Z

Illustration 7: Hi-5 with RF-EMIP Antenna Illustration 8: Hi-5 with RF-900 Antenna

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 11

2 | About this Product

2.7 Pinouts and USB-C Interface

Pinouts
The Hi-5 & Hi-5 SX hand unit contains one LBUS connectors (Lemo 4 pin) and one SERIAL
connector (Lemo 4 pin).

LBUS Connector

1 GND
1 4 2 CAN-L
2 3 3 V-BAT
4 CAN-H

SERIAL Connector

1 RX
1 4
2 VCC
2 3 3 TX
4 GND

USB-C Interface

NOTICE
Improper Handling of USB-A Device
Risk of overloading the Hi-5 & Hi-5 SX hand unit.
u Keep the USB-A device as empty as possible besides your update file.
u Place the update files either in the root folder or under "ARRI/ECS/...".
u The USB-A device formatting must be FAT32.

NOTICE
Improper Handling of USB-C Device
Risk of overloading the Hi-5 & Hi-5 SX hand unit.
u Keep the USB-C device as empty as possible besides your update file.
u Place the update files either in the root folder or under "ARRI/ECS/...".
u The USB-C device formatting must be FAT32.

12 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 About this Product | 2

2.8 Scope of Delivery and Warranty

Warranty
For scope of warranty, please ask your local ARRI Service Partner. ARRI is not liable for
consequences from inadequate shipment, improper use or use of third-party products.

NOTICE
The packaging consists of recyclable materials. For the sake of the environment, dispose the
packaging material at a suitable disposal site. Always store, ship and dispose according to local
regulations. ARRI is not liable for consequences from inadequate storage, shipment or disposal.

On delivery, please check if package and content are intact. Never accept a damaged or incomplete
delivery.

Delivery
A complete Hi-5 Body Kit KK.0039973 includes:
• 1x K2.0037280 Hi-5
• 1x K2.0039838 Bluetooth Dongle
• 1x K2.0037463 Custom Smart Ring
• 1x Original packaging

A complete Hi-5 SX Body Kit KK.0051704 includes:

• 1x K2.0037280 Hi-5
• 1x K2.0039838 Bluetooth Dongle
• 1x K2.0037463 Custom Smart Ring
• 1x K4.0042707 Hi-5 Force-Pad Cover Black
• 1x Original packaging

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 13

2 | About this Product

2.9 Certifications and Safety Standards

EU Declaration of Conformity
Brand Name: ARRI
Product Description: Hand Unit
Hi-5
The product conforms to the specifications of the following European directives:
• Directive 2014/30/EU of the European Parliament and the Council of 26 February 2014 on the
harmonization of the laws of the Member States relating to electromagnetic compatibility
• Directive 2011/65/EU of the European Parliament and the Council of 8 June 2011 on the
restriction of the use of certain hazardous substances in electrical and electronic equipment
The compliance with the requirements of the European Directives was proved by the application of
the following standards:
Essential requirements regarding No 1
• EN 55032:2015; EN 55035:2017;
Essential requirements regarding No 2
• EN 50581:2012
The manufacturer bears sole responsibility for issuing this declaration of conformity.

FCC Class A Statement

This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by the manufacturer could void the user’s
authority to operate the equipmen

Korean Declaration of Conformity

Company Name: Arnold & Richter Cine Technik GmbH & Co Betriebs KG
Equipment Name: Hi-5 Hand Unit
Model Name: Hi-5 Hand Unit
Manufacturer: ARRI Cine + Video Geräte Ges.m.b.H./Austria
R-REM-ARg-Hi-5-Hand-Unit

14 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 Safety Instructions | 3

3 Safety Instructions
This safety information is in addition to the specific operating instructions in general and must be
strictly observed for safety reasons. Read and understand all safety and operating instructions
before you operate or install the device. Retain all safety and operating instructions for future
reference. Always follow the instructions in this and all documents supplied with the device to avoid
injury to yourself or others and damage to the device or other objects.
Assembly and operation should only be carried out by trained staff familiar with the device. Only use
the tools, materials and procedures recommended in this document. For the correct use of other
equipment, see the manufacturer's instructions.
These instructions use safety instructions, warning symbols and signal words to draw your attention
to different levels of risk:

DANGER
DANGER indicates an imminent danger. If not avoided, death or serious injury will
result.
Always follow the recommended measures to avoid this hazardous situation.

WARNING
WARNING indicates a possibly imminent danger. If not avoided death or serious
injury may result.
Always follow the recommended measures to avoid this potentially hazardous situation.

CAUTION
CAUTION indicates a potentially imminent danger. If not avoided, slight or minor
injuries may result.
Always follow the recommended measures to avoid this potentially hazardous situation.

NOTICE
NOTICE indicates a potentially harmful situation. If not avoided, the equipment or
something in its surrounding may be damaged.
Always follow the recommended measures to avoid this situation.

HINT
Not relevant to safety, HINT provides additional information to clarify or simplify a procedure.

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 15

3 | Safety Instructions

Warning Symbols and Product Labels

General warning sign Warning of electrical voltage

Warning of hot surfaces Warning of sharp element

Warning of the risk of crushing Warning of obstacles on the ground

Please read all instructions carefully Direct Current symbol found on

before using the product for the first electronics requiring or producing DC
time. power.

General Safety Instructions

DANGER
Risk of Electric Shock and Fire!
Risk of short-circuits and back currents to power supplies / batteries.
u Before use, read and follow all relevant instructions.
u Use solely and exclusively as described in the instructions.
u Always use original ARRI / cmotion LBUS cables to external power sources (D-Tap, XLR).
ARRI/cmotion LBUS cables to external power sources provide a protection circuit to prevent
back currents to power supplies/batteries.
u Do not open the device.
u Do not insert objects into the device.

WARNING
Operation of the Hi-5 & Hi-5 SX hand unit in Case of Obvious Damage
Risk of electric shock and fire hazard caused by short circuit.
u Never use the device if electrical lines or housing are visibly damaged.
u Only use the type of power source indicated in the manual.
u Always grip the power plug to unplug the power cable.
u Do not lay cables over sharp edges (e.g. sheet metal, profile or other cut edges). Damaged
cables can cause electric shock, short circuit or fire.
u Do not remove or deactivate any safety measures from the device (incl. warning stickers or
paint marked screws).
u Do not try to repair the device. Repairs may only be carried out by an authorized ARRI service
center.

16 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 Safety Instructions | 3

WARNING
Falling System Parts
Do not built up or assemble the Hi-5 & Hi-5 SX hand unit the wrong way. It can fall down and cause
serious injuries and damage to the device or property.
u Installation and operation must only be carried out by approved persons who know the device.
Obey the accident prevention regulations.
u Never put the device on a not stable trolley or hand truck, stand, tripod, bracket, table or any
other not stable support device.
u Always place the device on dedicated support devices.
u Always use a suitable safety rope when you use the device above floor level (i.e. on cranes).
u Secure the device and its accessories against falling and tipping over. Obey the general and
local safety regulations.

CAUTION
Use of the Hi-5 & Hi-5 SX hand unit or Hi-5 & Hi-5 SX hand unit Accessories in a
Humid Environment and with Condensation
When you move the device and the accessories from a cool to a warm location or when the device
is used in a damp environment, condensation may form inside the device, and on internal or external
electrical connections. Do not operate the device while condensation is present. It bears risk of
electric shock and/or fire caused by a short circuit.
u Do not operate the device and accessories when condensation occurs.
u When you move the device and accessories from a cool to a warm environment, wait for some
time for the components to warm up.
u Find a warmer storage location to decrease the risk of condensation.

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 17

4 | Product Overview

4 Product Overview
Front Side

1 REC Button
2 REC Status LED
3 Ambient Light Sensor
16 1 4 Page Button
2 5 Upper Screen Buttons
3
6 Smart Ring Interface (Pogo Pins)
4
5 7 Registration Pin
6
15 8 Front Knob Index
7
14
8 9 Backlight Ring Area
9 10 Control Knob
13
11 Power Button
10
11 12 FUNC Button
12
13 Lower Screen Buttons
14 Slider
15 Touch Screen
16 Black Force-Pad Hi-5
Blue Force-Pad Hi-5 SX

Right Side

17 Friction Adjustment
18 Snaphook Eyelet
17

18

Left Side

19

19 Snaphook/Hand Strap Eyelet

20 Radio Release Button
21 Radio Module Interface
20
22 Hand Strap Eyelet
22

21

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 Product Overview | 4

Back Side

24 25 26

23 Back Knob Index

23
24 SERIAL Connector
25 LBUS Connector
26 User Buttons 1-3

Top Side

27 28 29

27 Nato-Rail Security Pin

28 Nato-Rail
30 29 3/8” – 16 UNC and ¼” – 20 UNC
Mounting Interfaces
30 USB-C Interface

Bottom Side

31 32

31 M4 Mounting Interfaces
32 USB-A Interface
33 Battery Compartment
33

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 19

5 | Mounting and Assembly

5 Mounting and Assembly

5.1 Attachment of Accessories

Attachment Points
The Hi-5 & Hi-5 SX hand unit is equipped with six attachment points, four on the top side and two on
the bottom side:

Top

• 3/8" UNC Mounting Point

Use a hexagon socket head key with a
wrench size of 3/4/5mm to attach the 3/8"
UNC screws. Tighten screws crosswise.
• 1/4" UNC Mounting Point
Use a hexagon socket head key with a
wrench size of 3/4/5mm to attach the 1/4"
UNC screws. Tighten screws crosswise.

Bottom

• M4 Mounting Interfaces
Use a hexagon socket head key with a
wrench size of 3mm to attach the screws.
Tighten screws crosswise.

20 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 Mounting and Assembly | 5

Attaching a Radio Module

1. Push back and hold the radio module release latch.
2. Remove the RF cover or an attached radio module by sliding it upwards.
3. Insert a radio module by fitting it into the radio module slot.
4. Slide the radio module downwards until the release latch pops back in place.
5. The radio module is attached and ready for use.

HINT
You always need the same type of radio module on the camera side!
If you use an RF-2400 or RF-900 radio module with Hi-5 or Hi-5 SX, you need the same on the
camera side, attached to the Radio Interface Adapter RIA-1.
If you use the RF-EMIP module, you are compatible with the white-coded radio module built in ARRI
cameras and motor controllers.

Attaching Smart Rings

1. Go to Rings menu and select Auto.
2. Slide the ring onto the knob so that the notch on the ring meets the registration pin on the knob.
3. The ring will be automatically detected by the Hi-5 & Hi-5 SX hand unit.

HINT
Safe Mode
Safe Mode will keep the current smart ring active until a new smart ring is attached. Therefore,
removing a smart ring with safe mode enabled will have no effect and there is no risk of unwanted
smart ring detachment.
Safe Mode is enabled by default and it is recommended to leave it active.

HINT
Custom Smart Rings must first be created. Go to the Rings menu > Create Custom Ring.

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 21

5 | Mounting and Assembly

5.2 Power Supply

The Hi-5 & Hi-5 SX hand unit accepts an input voltage range from DC 10.5 to 34 V DC and can be
powered through the LBUS connector, USB-C or a 7.4V battery.
We recommend using ARRI’s LBP-3500 Li-Ion batteries for the Hi-5 & Hi-5 SX hand unit.
The LBP-3500 batteries have a capacity of 3,500 mAh. They also contain a chip that communicates
the battery capacity to the hand unit in real time. The hand unit accurately displays the remaining
capacity in %.

HINT
The Hi-5 & Hi-5 SX hand unit is compatible to the L-Series battery interface and works with
respective 3rd-party batteries such as NP-F550 type batteries. However, there is no accurate
capacity display with these batteries and the hand unit can shut off abruptly without warning.

Inserting the Battery Pack

1. Open the battery compartment.
2. Insert the ARRI LBP-3500 battery pack.
3. Close the battery compartment.

HINT
Use the LBP Battery Charger to charge the battery before use.

22 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 Basic Operation Hi-5 & Hi-5 SX | 6

6 Basic Operation Hi-5 & Hi-5 SX

6.1 Switching On and Off

Switch the Device On

Power the Hi-5 & Hi-5 SX hand unit by inserting the ARRI LBP-3500 battery pack and press the
Power button shortly to switch the hand unit on.

Switch the Device Off

Keep the Power button pressed for two seconds to switch the hand unit off.

6.2 Menu Operation

Use the PAGE button or touch screen to navigate through the three screen pages:
Lens Data Display (LDD), Camera Screen and Menu.
Use the force-pad or the touch screen to navigate within the page.
In Menu mode you can also use User Button 3 to select an item and User Button 2 to go one level
back. User buttons are on the back of the hand unit.

Lens Data Display (LDD)

The Lens Data Display (LDD) is the default screen. It displays the most important parameters of the
hand unit and the connected camera. It further shows the current position of the motors attached to
the focus, iris and zoom lens rings.

Camera Screen
The Camera screen shows the camera status and the name of the active lens file. It also allows
changing basic camera parameters.
The Camera screen will display whenever a digital ARRI camera is connected. For RED and Sony
cameras, an additional license is required.

Menu Screen
The Menu contains all parameters for setting up the Hi-5 & Hi-5 SX hand unit as well as connected
accessories such as motors and distance measurers.

Setting the Language

The graphical user interface of the Hi-5 & Hi-5 SX is available in English, Chinese, Spanish and
German language.
1. Go to Menu > System > Language
2. Select your desired language.

Setting Time and Date

The Hi-5 & Hi-5 SX provides log file generation for service purposes. Time and date are essential
information for those log files. It is therefore recommended to set time and date before use.
1. Go to Menu > System > Time + Date > Timezone
2. Select the time zone you are in.
3. Go to the menu item displaying the date and time and set current date and time.

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 23

7 | Cleaning and Repair

7 Cleaning and Repair

7.1 Cleaning Instructions

NOTICE
Improper Cleaning Procedure
Risk of damage of surfaces.
u Before cleaning, remove all accessories and disconnect all cables.
u Only use the cleaning agents specified in this section.
u Do not use any strong or aggressive cleaning detergents like Methanol, Acetone, Benzine or
acids. These chemicals may dissolve imprinted labels or the paint on the housing and damage
highly polished surfaces.
u During cleaning of the device, always make sure that protective covers are in place.
u Do not moisten connectors when cleaning the device.
u Avoid touching any connector pins when cleaning the device.
u Avoid wiping dry connector pins with a dry cloth, especially if the surface is not clean.
u Avoid wiping connector pins without air blow dusting first. If particles or connector pins are
electrostatically charged, it may improve dusting efficiency to use deionized air.
u Compressed air should not be used on the housing.

Recommended Cleaning Agents

• Water
• Glass Cleaner
• Isopropyl Alcohol
Area Cleaning Procedure
Housing Clean the housing, mechanical and electronic accessories
with a soft, lint free cleaning cloth and some water or glass
cleaner.
Only when really necessary, e.g. to remove residues of
camera tape, isopropyl alcohol should be used.
Narrow spaces and gaps Use a manual air blower, cotton swabs or a soft brush to
remove dust particles from narrow spaces, gaps or
connectors.

7.2 Repair

WARNING
Repairs carried out by untrained persons
Risk of electric shock and fire hazard caused by short circuit.
u Do not try to repair the device yourself. Repairs may only be carried out by a certified ARRI
service center.

24 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 Transportation, Storage and Disposal | 8

8 Transportation, Storage and Disposal

NOTICE
Improper Packing and Transportation of the Device
Risk of damage to the device.
u Follow the specified environmental conditions.
u Only transport the device and accessories in suitable cases.
u Follow the instructions for transport and storage in this section.

The device can be damaged if not transported and stored properly. Please take note of the following
guidelines.

Transportation Guidelines
• Disconnect all cables and power sources from the device.
• Always attach the protective cover to module interfaces when no module is installed on the
device.
• Always transport the device in a suitable case.
• Do not expose the device to severe shocks.

Storage Guidelines
Remove any modules and attach the protective cover to the module interface.
Disconnect all cables and power sources from the device.
Always store the device in a suitable case.
Do not store the device outside of the specified ambient temperature range.
Do not store the device in places where it may be subject to extreme temperatures, direct sunlight,
high humidity, severe vibration, dust or strong magnetic fields.

NOTICE
You can return the product to the manufacturer Arnold & Richter Cine Technik GmbH & Co. Betriebs
KG for disposal.
When you dispose third party accessories, please observe the instructions of the relevant
manufacturer.

This product falls within the scope of Directive 2012/19 / EU OF THE EUROPEAN
PARLIAMENT AND OF THE COUNCIL of June 4, 2012 on waste electrical and
electronic equipment (WEEE II).
Accordingly, this product must not be disposed of with household waste. There are
the respective country-specific disposal rules that must be observed.

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 25

9 | ARRI Service Contacts

9 ARRI Service Contacts

Please see the current list of service partners at

service contacts.

Arnold & Richter Cine Technik GmbH & Co. ARRI Cine + Video Geräte Ges. m. b. H.
Betriebs KG Pottendorferstraße 23-25/3/2/1
Herbert-Bayer-Str. 10 1120 Vienna
80807 Munich Austria
Germany +43 1 8920107 30
+49 89 3809 2121 Business hours:
Business hours: Mo. - Fr. 09:00 - 17:00 (CET)
Mo. - Fr. 09:00 - 17:00 (CET) [email protected]
[email protected]

ARRI CT Limited / London ARRI Inc. / West Coast

2 Highbridge, Oxford Road 3700 Vanowen Street
UB8 1LX Uxbridge CA 91505 Burbank
United Kingdom USA
+44 1895 457 000 +1 818 841 7070
Business hours: Business hours:
Mo. - Thu. 09:00 am - 5:30 pm (GMT) Mo. - Fr. 09:00 am- 05:00 pm (PT)
Fr. 09:00 am - 5:00 pm (GMT) [email protected]
[email protected]

ARRI Inc. / East Coast ARRI Canada Limited

617 Route 303 76 Six Point Road
NY 10913 Blauvelt Etobicoke, ON M8Z 2X2
USA Canada
+1 845 353 1400 +1 416 255 3335
Business hours: Business hours:
Mo. - Fr. 08:30 am - 05:30 pm (EST) Mo. - Fr. 08:30 am - 05:00 pm (EDT)
[email protected] [email protected]

ARRI Australia Pty Ltd ARRI Asia Pte. Ltd.

Suite 2, Building B, 12 Julius Ave 164 Kallang Way, #03-01
NSW 2113 North Ryde 349248 Singapore
Australia Singapore
+61 2 9855 4305 +65 6230 9488
Business hours: [email protected]
Mo. - Fr. 08:00 am - 05:00 pm (AEST)
[email protected]

26 Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual

 ARRI Service Contacts | 9

ARRI China (Beijing) Co. Ltd. ARRI Hong Kong Limited

Chaowai SOHO Tower C, 6/F, 0628/0656, 26/F Gravity, 29 Hing Yip Street
Chaowai Kwun Tong, Hong Kong
Dajie Yi 6 P. R. China
Beijing +852 2571 6288
China Business hours:
+86 10 5900 9680 Mo. - Fr. 09:00 am - 06:00 pm (HKT)
Business hours: [email protected]
Mo. - Fr. 09:00 am - 06:00 pm (CST)
[email protected]

ARRI Japan Kabushiki Kaisha ARRI Korea Limited

Service 42, World Cup buk-ro 1-gil, Mapo-gu
Haneda Innovation City Zone K210, 1-1-4 04031 Seoul
Hanedakuko, Ota-Ku Korea
144-0011 Tokyo +82 (0)70 4419 6401
Japan Business hours:
+81 3 6635 3750 Mo. - Fr. 9:00 - 18:00 (KST)
Business hours: [email protected]
Mo. - Fr. 10:00 - 18:00 (JST)
[email protected]

ARRI Brasil Ltda LİNKA GÖRÜNTÜ IŞIK VE SES SİSTEMLERİ

Rua Clodomiro Amazonas, 1158 - Lojas 45 e 46, TİCARET ANONİM ŞİRKETİ
Vila Nova Conceição Distributor & Service
São Paulo, SP 04537-901 Maslak Mah. AOS 55. Sokak 42 Maslak A Blok
Brasil SİTESİ
+55 1150419450 NO: 2 İÇ KAPI NO: 1
Business hours: Sariyer, Istanbul
Mo. - Fr. 09:00 am - 05:30 pm (BRT) Turkey
[email protected] +90 2123584520
[email protected]

CINEOM Broadcast DMCC. CINEOM Broadcast India Pvt. Ltd.

HDS Business Center, Unit No. 3503, Floor No. C-4, Goldline Business Centre, Link Rd. Malad
35 Cluster M West
Jumeirah Lake Towers 400 064 Mumbai
Dubai India
Dubai, UAE +91 (0)22 42 10 9000
+971 (0) 45570477 Business hours:
Business hours: Mo. - Sa. 10:00 am - 06:00 pm (IST)
Sa. - Th. 10:00 am- 06:00 pm [email protected]
[email protected]

Hi-5 Hand Unit Hi-5 SX Hand Unit Operating Manual 27