INDUSTRIAL ATTACHMENT REPORT

NAME OF THE COMPANY : BUSIA WATER AND

SEWERAGE SERVICES COMPANY LIMITED

INSTITUTE :THE SIGALAGALA NATIONAL

POLYTECHNIC.

NAME :CAREN AKINYI

DEPARTMENT. : BUILDING AND CIVIL ENGINEERING

COURSE : PLUMBING

ADM NO : PL21j/597

LEVEL. : ARTISAN

DURATION : 1st SEPTEMBER 2021-30th NOVEMBER

2021

PRESENTED TO : TVET CURRICULUM

DEVELOPMENT,CERTIFICATION COUNCIL (TVET CDACC)

FIRM SITE SUPERVISOR: OCHIENG LUDOVICK OGUDE

COVER PAGE

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ACKNOWLEDGEMENT (APPRECIATION)
My attachment was successful whereby I got full support from the company, through the supervisors and
experienced employees. I was assigned to work with in ensuring that I gain full knowledge on the ground.

During the attachment duration I humbly thank dear God for protection and guidance he gave to my
leaders and me during the site exercise and during the intervention times.

I also recognize the support which my parents fully provided for my success both materially and
financially to ensure that I finish the attachment process.

Finally I thank the Busia water and sewage services management highly for allowing me to gain
experience in water knowledge as per my course.

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ABSTRACT
Busia Water and Sewage Services Company(ltd)has two abstraction points named;

. lower abstraction points

. upper abstraction points

The lower points use electric pump to pump water up to the treatment plant (treatment works)

The upper point uses hydraulic ram pump that uses water to pump water.

The company’s abstraction points are suitable because they;

°Are easily accessible

°The two points are free from pollution

°Structure are safe because the site area has got low current.

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TABLE OF CONTENT.

Table of Contents

COVER PAGE................................................................................................................................1

ACKNOWLEDGEMENT (APPRECIATION)..............................................................................2

ABSTRACT....................................................................................................................................3

TABLE OF CONTENT...................................................................................................................4

1.0 INTRODUCTION.....................................................................................................................6

2.0 OBJECTIVES OF THE COMPANY........................................................................................6

3.0 ORGANIZATION PROFILE....................................................................................................7

3.5 CORE VALUES........................................................................................................................8

3.6 ORGANIZATIONAL STRUCTURE ........................................................9

3.7 GENERAL DUTIES...............................................................................................................10

4.0 KEY SKILLS ACQUIRED AND THEIR APPLICABILITY IN FIELD..............................10

5.0 ATTACHMENT DETAILS....................................................................................................11

5.2 LESSONS LEARNT...............................................................................................................12

6.0 CHALLENGES AND SOLUTIONS......................................................................................13

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7.0 RECOMMENDATIONS (outline personal views).................................................................13

8.0 CONCLUSION........................................................................................................................14

<• REFERENCES..........................................................................................................................14

9.0 APPENDICES (list of figures/tables/map)..............................................................................15

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1.0 INTRODUCTION.
Busia water and sewerage services company limited (BUWASSCO) was started on April 18 th 2014 under
the company’s Act cap 486 registration number CPR/2014/134836, the aim was to supply enough water
frequently to the residents of Busia and provide high quality sewerage services within the County through
the service provision agreement from lake Victoria north water services board since 2012 through
Kakamega –Busia water supply (KBWS) across County water service provider. Water provision is a
devolved function and therefore Kakamega and Busia Counties devolved to do cluster from (KBWS)
effectively in July 1st 2016 whereby each County decided to establish its own water company.

Busia water and sewerage services company limited had occupied Malaba, Kocholia and Amukura water
schemes since they are located in Busia County though they were served by Nzoia water service company
(NZOWASCO), the serves also Matayos schemes in water supply.

2.0 OBJECTIVES OF THE COMPANY.

•To ensure frequent supply of water to all county members

within the town and the surrounding (clean and safe water).

•Provision of conducive environment free from waste water borne diseases by treating sewerage water
services line and main lines, and unblocking waste blockages and cleaning waste water ponds.

•To create more employment opportunities the citizens of Busia and countrywide

PERSONAL OBJECTIVES

Realistic – setting up realistic goals same as setting achievable goals

Time – constrained

Measurable – whereby a successful outcome must be quantifiable

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FIRM (ORGANIZATION) OBJECTIVE ON ATTACHEE

i. To train as a forward thinking individual with refined inter-personal and multi-tasking skills.
ii. Be flexible individual with good knowledge, skills, strategies and procedures in water
technology.
iii. To obtain a challenging position to the attachee with aim of acquiring deep experience in
water information and technology.
iv. To give best performance as attachee in organization and bringing good knowledge in
computer system.

INSTITUTE (SIGALAGALA TECHNICAL) OBJECTIVES

i. To provide the best platform in interaction between the industry, educational and as well as
research institutes.
ii. To provide trained technical manpower to the secondary steel sector through short-term and
long-term courses and updating their knowledge base.
iii. To organize documentation and information retrieval services to the industry.
iv. To bring awareness about the state-of-the-art technologies by holding workshops, symposium
and seminars.

3.0 ORGANIZATION PROFILE

3.1 PHYSICAL ADRESS.

P.O BOX 392-5400

BUSIA (K)

Mobile 07965285

3.2 VISSION

A leading,sustainable and reliable provider of quality,affordable water and sewarage services in East
Africa.

3.3 MISSION.

To provide safe ,reliable, affordable water and sewarage services in a sustainable manner to the residents
of Busia County.
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 3.4 COOPERATIVE VALUES.

•Equality and fairness

•Intergrity.

•Team work

•Excellence and good governance

•Respect and national unity

3.5 CORE VALUES.

•Equity and Equality

•Team work

•Transparency and Accountability

•Creativity and innovations

•Profesionalism Compitency

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 3.6 ORGANIZATIONAL STRUCTURE .

MANAGING DIRECTORS

TECHNICAL MANAGER FINANCE

ADMINISTRATION
MANAGER

AREA M&E
CUSTOMER
MANAG MANAGER CARE PROCUREMENT
ER OFFICER OFFICER

AUDITOR N&S HRD

OFFICER

EXECUTIVE ACCOUNTS
WATER
SECRETARY ASSISTANT
QUALITY
OFFICER

SECURITY
OFFICER

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3.7 GENERAL DUTIES
ROLES

i. Prepare written work, cost estimation and negotiable contracts.

ii. Keep records of assignments and produce detailed work reports.
iii. Fill pipes or plumbing fixtures with air or water and observe pressure gauges to detect and
locate leakages.
iv. Assembling pipes sections, fittings, tubing, tools like clamps, cement, plastics, bolts, screws
and welding equipments.
v. Cut opening instructures to accommodate pipes using hand power tools.
vi. Repair and maintain plumbing, replacing broken pipes and unblocking pipes for effective
water supply.

RESPONSIBILITIES

i. To show interest and commitment to student education demonstrated by willingness to assign

staff time and energy to attachee.
ii. Supervision attendance in field, field work and consultation with facility lessons.
iii. To facilitate placement of students in urgencies for attachee experience
iv. To complete, sign and return urgency data form (appendix)

4.0 KEY SKILLS ACQUIRED AND THEIR APPLICABILITY IN FIELD.

KEY FUNCTIONS OF THE DEPARTMENTS

1. Commercial and finance department – always over-see commercial unit, accounting unit and
procurement unit.
2. Technical department will over-see production, operation and planning of company.
3. Human resource and administration department, will over-see human resources, policies
development, management and recruitments in line with company human resource strategies.
4. Internal audit section – will ensure that internal cheque and balances are adhered to and that the
company confirms to extend regulations that affects its operations
5. The information communication technology (ICT) will always support the automation of the
process and system integration to achieve efficiency and effectiveness.

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NUMBER OF EMPLOYEES (20)

DUTIES OF MANAGING DIRECTOR (MD)

i. Directs and controls all the company operations.

ii. Ensures water and sewerage services are provided efficiently and effectively.
iii. To give strategic guidance and direction to the board to ensure that the company achieves its
mission and objective to the community.

RESPONSIBILITIES OF MANAGING DIRECTOR (MD)

i. Interpret and implement decision of the board.

ii. Ensure that the company adheres to the service provision agreement (SPA)
iii. Ensures that water and sewerage services are providing efficiently and effectively.

5.0 ATTACHMENT DETAILS.

5.1 Attachment Experience at Offices of Busia Water And Sanitation Company LTD.

Being given a chance to do my attachment ,i got to experience the different works people do and it
equipped me with more knowledge

.DATA COLLECTION

1. OBSERVATION
The processes and how to treat water
Water heaters
Leakages of pipes
Noises in plumbing system
Unblocking of main line pipes and man holes
Sweating pipe

2.QUESTIONNAIRES

a. In case you are in need of a plumber where do you go?

 Directed by a friend
 Checking a trade
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  Yellow pages
b. And how do you contact a plumber?
 Phone
 Emailing
 Texts
c. What is the best time for contacting a customer in a convenience wa
d. 7am – 12noon
 12pm – 5pm
 5pm – 9pm
 RECORDING (VIDEO/PHOTOGRAPHY)
 Through taking photos
 Through video cameras
 Through written hand information

5.2 LESSONS LEARNT.

During the attachment period in the organization, i learned the following;

•Strong organizational and time management skills.

•Planning and preparing various duties.

•Ability to work with different people (Team work) in achieving departmental as well as organizational
goal.

• Learnt the culture of the organization.

5.3 Relationship with staff of Busia Water And Sewerage Services Company LTD.

Each and every member of staff gave me a warm welcome when i joined the organization. They were
social to me and any differences arising among ourselves could be solved using the stipulated order.

Each one of them was involved in the respective day to day activities of the organization and this is one
of the main reasons which enhanced the relationship amongst ourselves.

Bearing in mind the saying ," An idle mind ,a devil workshop" ,each staff member was ever busy and
this eradicated the chances of poor relationship. They gave me the due respect i deserved as an attache
and in turn gave them the respect as the organization staffs.
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6.0 CHALLENGES AND SOLUTIONS
CHALLENGES ENCOUNTERED BY ATTACHEE

 Students work or project may not be used.

 Getting exposure and adapting new life style was difficult.
 Excessive work at the site.
 Afraid to ask some questions.

REMEDIES TO CHALLENGES

 High outstanding creditors amounting to Kenya shillings eighty five millions (85,000,000).
 Lack of water testing infrastructures.
 Inadequate office space
 High non-revenue water (NRW) at 71%
 Inadequate funds and resource for operation and management of the company.
 The old poorly maintained and dilapidated infrastructure which is over 25 years
 FAILURES OF THE ATTACHMENT
 Wet places in yard
 Locating your water supply line
 Blockages and obstructions
 Existing street water main depth.
 Project or site location
 Licensing problems

7.0 RECOMMENDATIONS (outline personal views)

( •.)To the company.
i. The company should employee adequate trained and experience staff in its water department
ii. The company should extend water services within town and residents surrounding who suffer
shortage of clean water and also poor sanitation
iii. The company should locate many storage tanks to facilitate continuous supply of water
iv. The company should construct a water laboratory as opposed to having a single laboratory for
water treatment analysis.

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 (•.)To the Polytechnic

* Constant supervision of students. I recommend the School to carry out constant supervision and
monitoring of students during the internship training so as to enable the them to perform the duties fully
and also accurately. This will also put close link between the academic supervisors and the field
supervisors so as to Foster appropriate assessment of what the interns are doing in the field.

8.0 CONCLUSION.
In conclusion ,i would like to thank God for taking me through my attachment period.

My three months of attachment in Busia Water and Sewerage Services Company LTD was full of
happiness and educative. Am glad to say that during the attachment period i stayed at related peacefully
with the company staff.

The company should allow attachment opportunities to different students pursuing various courses in
different institution across the country.

<• REFERENCES.
Busia Water And Sewerage Services Company LTD

www.Sigalagalapoly.ac.ke

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9.0 APPENDICES (list of figures/tables/map)
APPENDIX 1; photo under pointing

This is done in story building as the binding specialist finishes to bind the work the pointing is done by a
specialist known as a plumber.

This is done to make work easier in installation of plumbing devices such as pipes, toilets and fittings

APPENDIX 2; back washing process

Is to clean filter basins

THE PROCEDURES

Release water from filters/close inlet valve

Close the valve to prevent water from flowing into the basin

Close the valve that lets water into the chlorination tank

Open the valve that carries the back wash water.

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APPENDIX 3; treatment firm (photo)

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Is the structure of water treatment and the process it undergoes

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PROCESS

Intake raw water coagulation flocculation aeration sedimentation aeration

Filtration chlorination clean water storage distribution (plumbing)

Appendix 4.

I would like to thank all staff that provided assistance during the course of this attachment and in
particular:

> Head of departments.

> Other employees in different departments.

GLOSSARY (list of abbreviation and the meanings)

1. GPM (Gallons Per Minute) – a measure of the rate at which water flows through a fixture or
fitting at a certain pressure.
2. H2O – water
3. ME – monitoring and evaluation
4. VJ – Viking Johnson
5. GI – Galvanized Iron
6. PPR – polyproperlyn Random Pipe
7. PVC – polyvinyl chloride pipe
8. BHM – black pipes
9. HDPE – high density polyvinyl pipes
10. WC – water cistern
11. CHC – calcium hypo chloride

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