Design and Implementation of a Travel and Tourism Platform

A PROJECT REPORT

Submitted by

ISHA PATEL

2203031087030

In partial fulfillment for the award of the degree of

BACHELOR OF TECHNOLOGY
in

INFORMATION TECHNOLOGY

Parul Institute of Engineering

and Technology, Vadodara

Parul University, Vadodara

[Feb -2025]
 Parul Institute of Engineering & Technology, Vadodara

CERTIFICATE

This is to certify that the project/internship report submitted along with the
Internship entitled Design and Implementation of a Travel and Tourism
Platform has been carried out by Isha Patel under my guidance in partial fulfillment
for the degree of Bachelor of Technology in Information Technology, 8th Semester
of Parul University, Vadodara during the academic year 2024-25.

Supervisor Head, Dept. of Information

Technology
Ms. Tejal Patel
Assistant Professor Dr. Pooja Sapra
 Parul Institute of Engineering & Technology, Vadodara

DECLARATION
We hereby declare that the Internship report submitted along with the Internship
entitled Design and Implementation of a Travel and Tourism Platform submitted
in partial fulfillment for the degree of Bachelor of Technology in Information
Technology to Parul University, Vadodara, is a Bonafide record of original project
work carried out by me at Collabera Digital under the supervision of Ms. Tejal Patel
and that no part of this report has been directly copied from any student’s reports or
taken from any other source, without providing due reference.

Name of the Student Sign of Student

Isha Patel

v
 ACKNOWLEDGEMENT

We would like to take this moment to thank everyone who gave of their precious time, unwavering
support, and collaboration to make this project possible.

We owe an obligation of appreciation to our guide, Ms. Tejal Patel, an assistant professor of
engineering and technology and Ms. Krutika Patel, for her constant support and ongoing assistance
in the form of project workspace. We express our gratitude to Dr. Pooja Sapra, our Head of
Department, and Dr. Vipul Vekariya Sir, our principal, for providing us with the chance to work on
this project. We would also want to thank our friends for their many contributions to the success of
our endeavor. Their constant encouragement and direction enabled us to overcome the various
challenges and finish the project.

We see this as a great opportunity and a turning point in our professional lives. We'll endeavor to
enhance and make the greatest use of the knowledge and abilities we've acquired.

Isha Patel (2203031087030)

Parul University,
Vadodara

vi
 ABSTRACT

The travel and tourism industry has witnessed a significant shift towards digital solutions, enabling
travellers to explore destinations and book services conveniently. This project focuses on the design
and implementation of a web-based platform that enhances user experience by providing a seamless
and interactive travel planning system. The platform allows users to browse various destinations,
view travel packages, and make bookings efficiently. With a visually appealing and responsive
design, the website ensures accessibility across different devices, making it an effective solution for
modern travellers.

The development process incorporates modern web technologies, including HTML, CSS, and
JavaScript, along with optimized UI/UX principles to improve navigation and engagement. The
website integrates essential features such as destination galleries, customer reviews, contact support,
and secure booking options, enhancing user trust and convenience. Additionally, performance
optimization techniques are applied to ensure fast loading speeds and a smooth browsing experience.

This platform aims to bridge the gap between travel service providers and users by offering a well-
structured, visually appealing, and efficient digital solution. By leveraging technology, the project
contributes to making travel planning more accessible and enjoyable while streamlining the booking
process. Future enhancements may include AI-based recommendations, real-time availability
tracking, and integration with third-party travel services to further improve the platform’s
functionality and user engagement.

vii
 Table of Contents

Content Page No.

Title Page i
Certificate Page ii
NOC/ Offer Letter iii
Declaration v
Acknowledgment vi
Abstract vii
Table of Contents viii
List of Figures xi
List of Tables xii
List of Symbols and Abbreviations xiii
Chapter 1: Overview of the Company 1
1.1 History of Collebra Digital 1
1.2 Organization Chart 2
1.3 Capacity of the Organization 2
Chapter 2: Introduction of Project 3
2.1 Project Definition 3
2.2 Purpose 3
2.3 Objectives 4
2.4 Scope 4
2.5 Technology 4
2.6 Project Planning 5
2.6.1 Internship Development Approach and Justification 5
2.6.2 Internship Effort and Time, Cost Estimation 5
2.6.3 Roles and Responsibilities 5
2.6.4 Group Dependencies 6
2.7 Internship Scheduling 6
Chapter 3: System Analysis 7
3.1 Study of Current System 7
3.2 Problem and Weaknesses of Current System 7
3.3 Requirement of New System 8
3.4 Features of the Purposed System 8
3.4.1 Flow Chart of the Travel and Tourism Platform 9
3.4.2 Use Case Diagram of the Travel and Tourism Platform 10
3.4.3 DFD Level 0 Diagram of the Travel and Tourism Platform 11
3.5 Selection of Hardware/ Software/ Techniques/ Approaches 11
3.5.1 Hardware 11
3.5.2 Techniques/Approaches 11
3.5.3 Software Tools 11

viii
Chapter 4: System Design 12
4.1 System Design and Methodology 12
4.2 Data Dictionary 12
Chapter 5: Implementation 16
5.1 Implementation Platform/ Environment 16
5.2 Snapshots 16
5.3 Result Analysis 18
Chapter 6: Testing 19
6.1 Testing Planning 19
6.1.1 Testing Types 19
6.1.2 Testing Tools 19
6.1.3 Testing Process 19
6.1.4 Final Testing Report & Analysis 19
6.2 Test Result and Analysis 20
6.2.1 Test Cases 20
Chapter 7: Conclusion 21
7.1 Overall Analysis of Internship/ Project Viabilities 21
7.2 Dates of Continuous Evaluation 21
References 22
Appendixes 23

ix
 List of Figures

Figure 1.1 Organization Chart 2

Figure 3.4.1 Flow Chart of the Travel and Tourism Platform 9

Figure 3.4.2 Use Case Diagram of the Travel and Tourism Platform 10

Figure 3.4.3 DFD Level 0 Diagram of the Travel and Tourism Platform 11

Figure 5.2.1 Home Section of the Travel and Tourism Platform 16

Figure 5.2.2 Places Section of the Travel and Tourism Platform 17

Figure 5.2.3 Place Description Section of the Travel and Tourism Platform 17

Figure 5.2.4 Blog Page of the Travel and Tourism Platform 18

List of Tables

Table 4.2.1 User Table 16

Table 4.2.2 Customer Table 17

Table 4.2.3 Travel Packages Table 17

Table 4.2.4 Payments Table 18

Table 4.2.5 Destinations Table 18

Table 4.2.6 Reviews Table 19

Table 6.2.1 Test Cases 26

Table 7.2.1 Continuous Evaluation Schedule 27

x
 List of Symbols and Abbreviations

IT Information Technology

AI/ML Artificial Intelligence/ Machine Learning

UK United Kingdom

QA Quality Assurance

PMO Project Management Office

ASP.NET Active Server Pages. Network

MVC Model View Controller

SQL Structured Query Language

SSMS SQL Server Management Studio

ADO ActiveX Data Objects

HTTP Hypertext Transfer Protocol

HTTPS Hypertext Transfer Protocol Secure

OS Operating System

CI/ CD Continuous Integration/Continuous Deployment

CRM Customer Relationship Management

MFA Multi-factor authentication

HTML Hyper Text Markup Language

CSS Cascading Style Sheet

PHP Hypertext Preprocessor

AWS Amazon Web Services

APIs Application Programming Interfaces

IDE Integrated Development Environment

RDBMS Relational Database Management System

XSS Cross-Site Scripting

UI/UX User Interface / User Experience

OOPS Object-Oriented Programming System

xi
 CHAPTER-1 OVERVIEW OF THE COMPANY

1.1 HISTORY OF COLLEBRA DIGITAL

Collabera Digital is a global leader in digital talent solutions and engineering services, empowering
businesses to stay ahead in an ever-evolving technological landscape. For over 25 years, we have
been at the forefront of providing cutting-edge IT and digital talent services, direct placement and
career advisement, global remote talent, and comprehensive learning solutions. Our expertise enables
the Fortune 1000 and other enterprises worldwide to build, scale, and optimize their digital
capabilities efficiently.

For more information, visit https://www.collaberadigital.com/

Headquarters Bengaluru South, Karnataka Specialties Information Technology, Consulting, Digital

Engineering, Cloud Engineering, Platform Engineering, Data Engineering, Intelligent Automation,
Business Solutions, Digital, Digital Talent, and AI/ML. Collabera Digital engineers the next
generation of solutions to power tech-forward organizations accelerate their digital journeys. Our
digital engineering capabilities in data, analytics, cloud, automation, and cybersecurity, coupled with
a strong foundation in talent transformation and advisory & architecture, foster continuous innovation
and transformation, helping clients stay ahead in the digital curve. With our client-first and
collaborative approach, we deliver solutions that are tailor-made through speed and agility.

Established in 2010, Collabera Digital has rapidly grown into a trusted name in the industry, helping
organizations navigate complex digital challenges through innovation, agility, and deep technical
expertise. Our presence spans 25 offices in 11+ countries across the Asia-Pacific and European
regions, supporting over 300+ clients, including Fortune 500 companies.

With a workforce of over 10,000 professionals, we are committed to fostering a culture of innovation
and excellence. Our team of experts specializes in next-generation solutions that accelerate digital
transformation, optimize business operations, and drive sustained growth.

Address: Collabera House, Gotri Sevasi Road, Vadodara 390021, India.

Page 1 of 23
1.2 ORGANISATION CHART

Figure 1.1 Organization Chart

1.3 CAPACITY OF ORGANISATION

Civica is an international software business group that specializes in IT services and IT consulting.
The organization boasts a substantial capacity, with a workforce ranging between 5,001 to 10,000
employees. Established in 2001, Civica has its headquarters in London, UK.

Page 2 of 23
 CHAPTER-2 INTRODUCTION OF PROJECT

2.1 PROJECT DEFINITION

This project focuses on developing a web-based platform for travel and tourism that enhances user
experience by providing a seamless and interactive travel planning system. The platform allows users
to browse destinations, view travel packages, and make bookings efficiently. It integrates essential
features such as destination galleries, customer reviews, contact support, and secure booking options.

The system incorporates modern web technologies, including HTML, CSS, JavaScript, and ASP.NET
Core, ensuring a visually appealing and responsive design for accessibility across various devices.
The project aims to bridge the gap between travel service providers and users by offering a structured,
user-friendly, and efficient digital solution. Future enhancements may include AI-based
recommendations, real-time availability tracking, and third-party service integration to improve
functionality and engagement.

2.2 PURPOSE

The primary purpose of this project is to develop a web-based Travel and Tourism Platform that
enhances the travel experience for users by providing an interactive and seamless booking system.
The platform aims to:

• Simplify Travel Planning: Allow users to browse destinations, view travel packages, and
book services efficiently.

• Improve Accessibility: Ensure a responsive design that works across various devices.

• Enhance User Experience: Offer a visually appealing and easy-to-navigate interface.

• Automate Processes: Streamline booking, payment, and customer support to reduce errors.

• Increase Business Efficiency: Provide travel agencies with a digital platform to manage
travel packages, customer inquiries, and transactions effectively.

• Ensure Security: Implement secure payment gateways and user authentication mechanisms
for safe transactions.

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2.3 OBJECTIVES

The primary objective of the internship at Civica is to provide practical exposure and hands-on
experience in software development, particularly focusing on the Horizon project. Through active
engagement with cutting-edge technologies such as ASP.NET Core 6.0, ASP.NET MVC and SQL
Server Management Studio, the internship aims to enhance technical proficiency and problem-
solving skills in a professional environment. Furthermore, the internship seeks to foster collaboration,
innovation, and continuous learning, preparing interns for successful careers in the software
development industry. By working on meaningful projects and interacting with experienced
professionals, interns are empowered to apply theoretical knowledge to real-world scenarios,
contribute to impactful solutions, and gain valuable insights into software development best practices.

2.4 SCOPE
The internship involves active participation in software development tasks for the Horizon project.
Interns will work with technologies spanning the .NET framework, including ASP.NET Core 6.0,
ASP.NET, SQL Server Management Studio (SSMS) for database management, and ADO.NET for
data access within the application. Additionally, interns will engage in version control using Git
within Azure DevOps. Responsibilities encompass coding, testing, and collaborating with cross-
functional teams on various project-related activities. The internship provides a structured learning
environment aimed at practical skill development in software development techniques and project
management methodologies.

2.5 TECHNOLOGY

The technologies for the Horizon project encompass an exploration of ASP.NET Core 6.0, ASP.NET
MVC and SSMS. It involves studying relevant documentation and articles to understand the
capabilities, best practices, and potential integration strategies of these technologies in the context of the
project’s requirements.

ASP.NET Core 6.0 is an open-source, cross-platform framework designed for modern web
development, offering high performance, scalability, and seamless integration with front-end
frameworks like Angular, React, and Blazor. It enhances developer productivity with built-in
dependency injection and a unified configuration system.

Page 4 of 23
2.6 PROJECT PLANNING

2.6.1 Internship Development Approach and Justification

The development strategy for the Horizon project internship is centered around agile methodologies,
particularly utilizing frameworks like Scrum. Agile methodologies foster iterative development,
ongoing feedback loops, and the capability to adapt to evolving requirements. Opting for an agile
approach is warranted due to its capacity to improve teamwork, address potential risks, and provide
incremental benefits.

2.6.2 Internship Effort and Time, Cost Estimation

The internship development strategy for the Horizon project follows agile methodologies. The team
leader spearheads effort and time estimation by breaking down tasks into features, estimating their
durations, and allocating resources accordingly. Utilizing capabilities, tasks are categorized,
prioritized, and delegated to team members effectively. Time estimation is crucial for scheduling
tasks and optimizing resource allocation, while cost estimation accounts for expenses like personnel,
software licenses, and infrastructure. This approach aids in tracking progress, estimating effort, and
ensuring effective management of project timelines.

2.6.3 Roles and Responsibilities

As a Software Developer Intern at Civica, working on the Horizon project, the roles and
responsibilities includes:

• Software Development:

o Writing code, implementing new features, and fixing bugs using ASP.NET Core 6.0
and ASP.NET MVC.

o Collaborating with team members to understand requirements and translate them into
technical solutions.

• Database Management:

o Working with SSMS to design and optimize database schemas, tables, and queries.

o Writing SQL queries, stored procedures, and triggers to support application

functionalities.

Page 5 of 23
 • Documentation and Knowledge Sharing:

o Documenting code, architecture, and technical decisions to facilitate knowledge

transfer and onboarding for new team members.

o Creating technical documentation, user guides, and release notes to assist stakeholders
in understanding the application functionalities.

• Continuous Learning and Improvement:

o Proactively seeking opportunities to learn new technologies, tools, and methodologies

relevant to the project and software development industry.

o Embracing a growth mindset and actively contributing ideas and suggestions for process
improvements and optimization.

2.6.4 Group Dependencies

While the internship places a strong emphasis on individual contributions, mentorship plays a pivotal
role in navigating group dependencies. Industrial Mentor provides guidance and support for problem-
solving, facilitating the advancement of the project’s workflow. Collaboration with cross-functional
teams ensures effective resolution of dependencies and promotes cohesive project execution.

2.7 INTERNSHIP SCHEDULING

During my internship, which commenced on 1st December, 2024, I participated in various training sessions,
encompassing compliance and technical aspects. These sessions provided essential insights and prepared me
for project involvement. The scheduling ensured a gradual integration into the Horizon project, allowing
for a comprehensive understanding of its intricacies.

Page 6 of 23
 CHAPTER-3 SYSTEM ANALYSIS

3.1 STUDY OF CURREMT SYTEM

The current travel and tourism industry relies on a mix of manual processes and digital solutions, yet
many inefficiencies remain. While online booking platforms have made travel planning easier, several
systems still struggle with outdated methods and fragmented services. Tour package management is
often done manually or through basic digital tools that lack flexibility for real-time updates and
personalized recommendations. Booking and reservation systems are largely dependent on third-party
service providers, which can result in delays, miscommunication, and an inability to provide live
availability updates. Additionally, many businesses continue to use offline booking methods, making
the process slow, prone to errors, and inconvenient for customers.

Another significant challenge is customer management, as many travel businesses lack a proper
Customer Relationship Management (CRM) system to handle user data efficiently. Without a
centralized system, storing and retrieving customer information, including personal details, travel
history, and preferences, becomes fragmented and inefficient, making personalized recommendations
difficult. Similarly, the payment and billing process in many travel platforms still faces issues such as
security vulnerabilities, a lack of multiple payment gateways, and delays in processing refunds and
cancellations. Since user feedback plays a crucial role in the travel industry, having a reliable review
and feedback system is essential. However, many platforms struggle with fake or unverified reviews
due to a lack of proper moderation and authentication mechanisms, leading to trust issues among
travellers.

3.2 PROBLEM AND WEAKNESSES OF CURRENT SYSTEM

Despite advancements in digitalization, the existing travel and tourism systems suffer from
inefficiencies that negatively impact user experience and business operations. Many travel agencies still
rely on semi-manual processes for managing bookings, customer support, and itinerary planning, which
results in slow response times, errors in reservations, and delays in updating travel plans. Data
discrepancies are also a common issue, where poor integration between booking systems leads to
overbooking, incorrect pricing, and missing customer records, ultimately affecting user satisfaction.
Additionally, many platforms do not offer seamless remote access for customers and travel agents due
to a lack of mobile-friendly interfaces or cloud-based solutions, making it difficult for users to manage
their bookings on the go. Another major drawback is the lack of integration among different

Page 7 of 23
components of travel management, such as flight reservations, hotel bookings, and local transportation
services. These services often function separately without real-time synchronization, causing
inconsistencies in pricing and availability. Security risks further add to the problem, as handling
sensitive customer information and payment data requires strong security measures. Many platforms
still lack advanced encryption protocols, multi-factor authentication, and secure payment processing,
making them vulnerable to cyber threats such as data breaches, fraud, and phishing attacks.

3.3 REQUIRMENT OF NEW SYSTEM

To address these challenges, the new travel and tourism platform must integrate advanced technology
and automation to enhance efficiency, security, and user experience. Key processes like booking
confirmations, payment processing, and itinerary management should be automated to reduce errors
and improve responsiveness. AI-driven chatbots will provide instant customer support, while dynamic
pricing will adjust travel packages in real-time based on demand. A centralized database will
synchronize customer profiles, bookings, and transactions across flights, hotels, and local transport to
ensure consistency. The platform should feature a user-friendly, responsive interface for seamless
browsing and booking across devices. Integration with third-party APIs will enable real-time
availability and pricing updates. AI-powered personalization will enhance user recommendations, while
security measures like encryption, multi-factor authentication, and compliance with global data
standards will ensure safe transactions. By incorporating these features, the system will provide a
seamless, secure, and efficient travel planning experience.

3.4 FEATURES OF THE PROPOSED SYSTEM

The new travel and tourism platform will incorporate role-based access control, ensuring secure
access by assigning specific permissions based on user roles. Booking management will allow
seamless reservations for flights, hotels, and tour packages with real-time pricing and availability
updates. Users can efficiently plan their trips through itinerary management, enabling them to create,
modify, and track travel plans for a personalized experience. To enhance user engagement, customer
profile management will store preferences, past bookings, and travel history, enabling personalized
recommendations and loyalty rewards. The system will ensure seamless integration of modules,
facilitating smooth data exchange between payment processing, reservations, and customer support.

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3.4.1 Flow Chart of the Travel and Tourism Platform:

Figure 3.4.1 Flow Chart of the Travel and Tourism Platform

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3.4.2 Use Case Diagram of the Travel and Tourism Platform:

Figure 3.4.2 Use Case Diagram of the Travel and Tourism Platform

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3.4.5 DFD Level 0 Diagram of the Travel and Tourism Platform:

Figure 3.4.5 DFD Level 0 Diagram of the Travel and Tourism Platform

3.5 SELECTION OF HARWARE/ SOFTWARE/ TECHNIQUES/ APPROACHES

3.5.1 Hardware

The project utilizes a high-performance laptop to ensure smooth execution of development tasks, with
sufficient processing power, memory, and storage. Networking equipment, including routers and
high-speed internet, facilitates real-time data exchange between users and servers.

3.5.2 Techniques/Approaches

For development, the Agile methodology is employed, allowing flexibility, iterative improvements,
and collaboration among developers, designers, and stakeholders. Scrum practices ensure continuous
progress throughout the project lifecycle.

3.5.3 Software Tools

Key software tools include Visual Studio Code, a lightweight yet powerful IDE for web development,
and MySQL/PostgreSQL, a robust database management system for handling customer profiles and
transactions. Stripe and PayPal payment gateways are integrated to enable secure and seamless online
transaction.

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 CHAPTER-4 SYSTEM DESIGN

4.1 SYSTEM DESIGN AND METHODOLOGY

The travel and tourism platform includes multiple user roles, each with specific responsibilities. The
admin manages system settings, travel packages, accommodations, and transportation while
overseeing service providers and customer queries. Travel agents handle customer bookings, update
itineraries, and coordinate with service providers for a seamless experience. Customers can search
for destinations, book packages, modify bookings, make payments, and leave reviews, while service
providers hotel listings, transportation, and additional services, accurate pricing and availability.

The platform features a well-structured database with tables for users, customers, travel packages,
bookings, payments, destinations, and reviews, ensuring smooth data management. Role-based
access control secures the system, while encryption protects user data and transactions. The user-
friendly interface is designed for accessibility across devices, with seamless API integration for real-
time booking updates. Secure payment gateways support multiple transaction methods, ensuring a
smooth and efficient booking experience.

4.2 DATA DICTIONARY

1) Table Name: User
Primary Key: user_id

Field Name Data Type Size Constraint Description

user_id INT 50 Primary Key Unique identifier for each user
full_name VARCHAR 255 Not Null Full name of the user
email VARCHAR 255 Unique, Not
Email address of the user
Null
password VARCHAR 255 Not Null Encrypted password for
authentication
phone_number VARCHAR 10 Not Null Contact number of the user

role ENUM('Admin', 50 Not Null

Role assigned to the user
'Customer', 'Travel
Agent', ‘Service
Provider’)

Table 4.2.1 User Table

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2) Table Name: Customers
Primary Key: customer_id
Foreign Key: user_id

Field Name Data Type Size Constraint Description

customer_id INT 50 Primary Key Unique identifier for each
customer
user_id INT 50 Foreign Key Links customer to their user
account
address VARCHAR 255 Not Null Address of the user

amount DECIMAL 10,2 Not Null Amount paid

date_of_birth DATE 50 Not Null Customer's date of birth

itinerary TEXT N/A Not Null Detailed travel itinerary
availability BOOLEAN 50 Not Null Indicates if the package is
available

Table 4.2.2 Customer Table

3) Table Name: Travel Packages

Primary Key: package_id
Foreign Key: destination_id

Field Name Data Type Size Constraint Description

package_id INT 50 Primary Key Unique identifier for each travel

package
destination_id INT 50 Foreign Key Links package to a destination
title VARCHAR 255 Not Null Name of the travel package

duration INT 10 Not Null Duration of the trip in days

price DECIMAL 10,2 Not Null Cost of the package

itinerary TEXT N/A Not Null Detailed travel itinerary

availability BOOLEAN 50 Not Null Indicates if the package is
available

Table 4.2.3 Travel Packages Table

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4) Table Name: Payments
Primary Key: payment_id
Foreign Key: booking_id

Field Name Data Type Size Constraint Description

payment_id INT 50 Primary Key Unique identifier for each

payment

booking_id INT 50 Foreign Key Unique identifier for each

booking
payment_method ENUM('Credit 50 Not Null Payment mode used
Card', 'Debit
Card', 'PayPal',
'UPI')
payment_status Not Null Status of the payment
ENUM('Pending', 50
'Completed',
'Failed')
amount DECIMAL 10,2 Not Null Amount paid

payment_date Date 50 Not Null Date when the payment was

made

Table 4.2.5 Payments Table

5) Table Name: Destinations

Primary Key: destination_id

Field Name Data Type Size Constraint Description

destination_id INT 50 Primary Key Unique identifier for each

destination
name VARCHAR 255 Not Null Destination name
country VARCHAR 255 Not Null Country where the destination is
located
amount DECIMAL 10,2 Not Null Amount paid

description TEXT N/A Not Null Details about the destination

attractions TEXT 10,2 Not Null Key attractions of the destination

Table 4.2.6 Destinations Table

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6) Table Name: Reviews
Primary Key: review_id
Foreign Keys: customer_id, package_id

Field Name Data Type Size Constraint Description

review_id INT 50 Primary Key Unique identifier for each review

package_id INT 50 Foreign Key Unique identifier for each travel
package
customer_id INT 50 Foreign Key Unique identifier for each customer
rating INT 5 Not Null Rating (1-5)

review_text TEXT N/A Not Null Feedback from the customer

review_date DATE 50 Not Null Date of the review

Table 4.2.7 Reviews Table

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 CHAPTER-5 IMPLEMENTATION

5.1 IMPLEMENTATION PLATFORM / ENVIRONMENT

• Platform: Microsoft Windows.

• Integrated Development Environment (IDE): Visual Studio 2022

• Database Management System: SQL Server Management Studio (SSMS).

5.2 SNAPSHOTS

Figure 5.2.1 Home Section of the Travel and Tourism Platform

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 Figure 5.2.2 Places Section of the Travel and Tourism Platform

Figure 5.2.4 Place Description Section of the Travel and Tourism Platform

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 Figure 5.2.5 Blog Page of the Travel and Tourism Platform

5.3 RESULTS ANALYSIS

The selection of ASP.NET and C# ensures a robust, scalable, and efficient platform for travel
management. The integration of SQL Server provides a secure and reliable database for handling user
data, bookings, and transactions. The frontend technologies (HTML, CSS, JavaScript, Bootstrap)
contribute to a modern, responsive, and user-friendly interface, enhancing the overall user experience.

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 CHAPTER-6 TESTING

6.1 TESTING PLANNING

6.1.1 Testing Types

The testing phase ensures the platform's functionality, security, and performance through various
testing methods. Unit testing verifies individual components like user authentication and booking
confirmation, while integration testing ensures seamless interaction between modules and APIs.
System testing evaluates real-world user scenarios, including destination searches and payment
processing, while user acceptance testing (UAT) involves travel agents and customers to assess
usability. Security testing detects vulnerabilities like SQL injection and cross-site scripting, and
performance testing measures system responsiveness under heavy traffic.

6.1.2 Testing Tools

Testing tools such as NUnit and xUnit for unit testing, Selenium for automation, JMeter for performance,
and OWASP ZAP for security were used. The process involved test case creation, execution across
multiple devices and browsers, defect logging in JIRA, and re-testing after issue resolution. Before
deployment, real-world testing with limited users will ensure final adjustments. A final test report will
document the number of test cases executed, pass/fail results, and issue resolution status.

6.1.3 Testing Process

The testing process begins with test case creation, where each functionality is documented with
expected inputs, outputs, and edge cases to ensure comprehensive coverage. Test execution follows,
where test cases are run across multiple environments, including desktop, tablet, and mobile devices,
ensuring cross-platform compatibility. Different browsers such as Chrome, Firefox, Safari, and Edge
are also tested for consistent performance.

6.1.4 Final Testing Report & Analysis

The final testing report documents test case execution, pass/fail results, and issue severity. Most tests
passed successfully, ensuring smooth functionality, security, and performance. Minor UI/UX
improvements were made based on feedback, and defects were resolved through re-testing. The system
is now deployment-ready, with final optimizations for usability and reliability.

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6.2 TEST RESULT AND ANALYSIS

6.2.1 Test Cases:

Test Test Test Steps Expected Actual Pass /

Case Scenario Result Result Fail
No.
1. Registration Error Error Message: Pass
1. Go to Registration
with invalid Message: "Please "Please enter
Page
data enter name" name"
2. Enter invalid details
3. Click Register Button
2. Password Error Message Error Message Pass
1. Go to Registration
validation Phone no Already Phone no
Page
exists Already
2. Enter password
exists
without special
character
3. Click Register Button
3. Password Password should Password Pass
1. Go to Login Page
visibility toggle toggle between toggles
2. Enter password
hidden and visible successfully
3. Click eye icon to
toggle visibility
4. Error Message: Error Message Pass
Unique Email 1. Go to Registration
"Email already displayed
Validation Page
exists" correctly
2. Enter an existing
email
3. Click Register Button
5. User Login Login Pass
1. Go to Login Page User should be
Authentication successful
2. Enter correct successfully
credentials logged in
3. Click Login Button
6. User Role Error Message: Error Message Pass
1. Go to Login Page
Selection "Please select a displayed
2. Try logging in without
role" correctly
selecting a role
3. Click Login Button
7. Booking Booking Confirmation Pass
1. Select a travel
Confirmation confirmation displayed
package
should be successfully
2. Proceed to payment
displayed
3. Confirm booking

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8. Payment Payment should Payment Pass
1. Enter valid credit card
Processing be successful processed
details
successfully
2. Click Pay Now
3. Process payment
9. Invalid Error Message: Error Message Pass
1. Enter incorrect CVV
Payment "Invalid card displayed
or expired card
Details details" correctly
2. Click Pay Now

10. Customer Inquiry should be Inquiry recorded Pass

Inquiry 1. Go to Contact Us page recorded in the successfully
Submission 2. Enter details and submitsystem
inquiry

Table 6.2.1 Test Cases

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 CHAPTER-7 CONCLUSION

7.1 OVERALL ANALYSIS OF INTERNSHIP / PROJECT VIABILITIES

The Travel and Tourism Website project demonstrates high viability in addressing challenges faced
by both travelers and service providers. It aligns with the industry's objectives of enhancing customer
experience and many more. The system provides a seamless travel planning experience by integrating
user authentication, travel package management, payment processing, and customer reviews.

By leveraging ASP.NET, C#, and SQL Server, the system ensures scalability, security, and
efficiency. The platform successfully meets industry standards and has the potential for real-world
deployment to assist travel agencies and customers in making well-informed travel decisions.

7.2 DATES OF CONTINUOUS EVALUATION

Throughout the development phase, continuous evaluations were conducted to assess the progress of
different components of the project. These assessments ensured that the design, implementation, and
testing phases adhered to best practices.

Date Topics
01/12/2024 Evaluation of C# Programming
11/12/2024 Evaluation of SQL Queries
11/12/2024 Evaluation of C# Practical
20/12/2024 Evaluation of HTML, CSS, Bootstrap
05/01/2024 Evaluation of SQL Practical
15/01/2024 Evaluation of OOPS
25/01/2024 Evaluation of Ado.Net Integration
10/02/2024 Evaluation of API Integration
20/02/2024 Evaluation of Payment Gateway Security
05/03/2024 Evaluation of Final Testing
31/03/2024 Final Project Submission & Review

Table 7.2.1 Continuous Evaluation Schedule

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 REFERENCES

1) Wang, M., Lau, C., Matsen, F.A., & Kim, Y., “Personalized travel itinerary management
system and its application in tourism services,” IEEE Transactions on Information Technology
in Biomedicine, 2004.

2) Iqbal, N., Jamil, F., Ahmad, S., & Kim, D., “A blockchain-based secure travel booking and
payment system,” IEEE Access, 2021.

3) Mukherjee, S., Dolui, K., & Datta, S.K., “A smart tourism management system using IoT-
based location tracking,” IEEE International Conference on Advance Computing (IACC),
2014.

4) Carson, E.R., Cramp, D.G., Morgan, A., & Roudsari, A.V., “AI-powered recommendation
systems for personalized travel experiences,” IEEE Transactions on Information Technology,
1998.

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