Prepared By Edge Matrix Technolo; Proposal Issued Sept 10, 2024Introduction Edge Matrix Technologiesis pleased to presentthis proposal to developa comprehensive E-commerce Software. This proposal outlines our planto delivera Minimum Viable Product(MVP)version of the platformwithin5 months to facilitatean early launch, followed by acomprehensive featurerolloutover thenext 9 months. Our goalisto ensurethe marketplaceis operational quicklywhile progressively enhancingits capabilities to meetall your requirements. PUT a CEC Cesare aT TEU] PeelProject Overview ‘The project involves creating a multi-vendor eCommerce marketplace similar to leading platforms like Amazon. The system will support various product and service listings, including clothing, books, cosmetics, food items, medicines, and home services (e.g., AC servicing, home cleaning). Proposed Solution we proposes a dynamic and tailored software solution engineered to precisely meet the outlined requirements. ‘+ Functional Scope: Our solution encompasses ecommerce marketplace for multi- vendor platform, ‘Scalability: Designed for growth, our solution is scalable, ensuring adaptability to evolving needs. ‘* User-Centric Design: Prioritizing user experience, our software is intuitive and user- friendly, promoting seamless adoption. ‘+ Security Measures: Robust security protocols ensure data integrity and user confidentiality. ‘* Timeline and Milestones: A structured timeline delineates key milestones, allowing for transparent project management and timely delivery.Panel-Wise Features At Edge matrix, we approach every project with a dedication to engineering solutions that not only meet but exceed expectations. Our proposed software solution is meticulously designed to address your unique needs while ensuring scalability, security, and seamless integration. Admin Panel (5-Month MVP): * User and Vendor Management: Approve/reject vendors, manage customer accounts. * Order Management: Monitor and manage all orders, * Content Moderation: Approve/reject product listings and vendor content. * Basic Analytics and Reporting: Access basic reports on sales, traffic, and vendor performance. + Product Management: Manage product listings and categories Vendor Panel (5-Month MVP): * Vendor Registration and Onboarding: Easy registration process with store setup. * Product and Service Listings: Ability to list products/services with basic details. * Order Management: View and manage orders. * Basic Inventory Management: Manage stock levels and receive low-stock alerts. * Sales Dashboard: Basic analytics for sales trackingPanel-Wise Features Customer Panel (5-Month MVP): * User Registration/Login: Simple user registration, login, and social media login * Product Search and Filtering: Basic search with category filters. + Product Pages: Detailed product descriptions, images, and price. + Shopping Cart: Add/remove products, view cart, and proceed to checkout. * Order Placement: Simple checkout with multiple payment options. * Order Tracking: View order status and delivery details, Development Phases: ‘+ Phase 1 (5 Months): MVP launch with essential functionalities to get the system operational «Phase 2 (Next 9 Months): Full-feature development, including advanced features and integrations.Features to be Added Post-MVP: + Advanced Inventory Management: Auto- restock alerts, bulk product upload, detailed inventory tracking, and inventory reports. * Customer Reviews and Ratings: Enable customers to leave reviews and ratings on products and services, manage feedback. * Personalized Recommendations: Implement Al-driven personalized product recommendations based on user behavior. + Advanced Search and Filtering: Include search by brand, price, rating, and other filters. * Loyalty Programs and Discounts: Point- based loyalty programs, special discounts, and flash sales management. + Marketing Campaigns: Tools for vendors and admin to create, manage, and track marketing campaigns. + Multiple Payment Options: Integration with additional payment gateways, including UPI, wallet, and "buy now, pay later" options. + Multi-language and Multi-currency Support: Enable broader market reach with multiple language and currency options. + Mobile App Development: Develop native mobile apps for iOS and Android platforms. + Comprehensive Analytics Dashboard: Detailed reports on user behavior, sales performance, inventory status, and other critical metrics.Features to be Added Post-MVP: * Customer Service Tools: Integrate live chat, FAQs, helpdesk, and ticketing system for customer support. * Product Scores and Reviews: Advanced product scoring and aggregation of user reviews for quality control + Membership Options: Special membership plans with exclusive offers, early access, and other perks. * Wishlist and Notifications: Features for users to save products, set availability reminders, and receive personalized notifications. + Shipping and Delivery Management: Enhanced shipping options, real-time tracking, returns management, and integration with multiple logistics providers. + Content Personalization: Deliver personalized content feeds to users based on preferences and past behavior. * Vendor Tools Enhancements: Tools for bulk product upload, performance analytics, detailed sales reports, and automated customer communication. * Social Media Integration: Enable sharing of products and services on social media platforms for wider reach. + Advanced User Management: Role-based access control, enhanced security features, and improved user authentication.Pricing and Timeline We understand the significance of flexible and transparent pricing. Our pricing model is designed to accommodate your budget while ensuring the delivery of a top-tier custom software solution. Breakdown of Costs ‘+ Total Project Cost: INR 18,00,000 + 18% GST (If applicable) (Includes development, deployment, and initial support) Payment Terms and Schedule ‘+ 30% advance payment to start the project. ‘+ 30% upon MVP Delivery. ‘* 30% upon delivery of the complete system. ‘* 10% final payment after successful deployment and support. Project Timeline ‘The project will be completed over an 14-month period: ‘+ First 5 months: Development of the MVP for launch of system. + Last 9 months: Development of the feature enhancement and adding new features.Terms and Conditions Approvals: ‘+ All design, development, and deployment steps will require written approval from the client at each stage to ensure alignment with project goals. Delays: ‘+ In-case of project delays due to scope changes, unforeseen requirements, or other factors outside our control, a new delivery timeline will be mutually agreed upon. Support and Maintenance: * We will provide 3 months of free support after the final launch, which includes bug fixes and minor adjustments. An Annual Maintenance Contract (AMC) is available at a negotiated rate thereafter. Scope Changes: ‘+ Any new features or changes requested after the initial agreement will not be included in this phase and will require a new proposal or change request. Third-Party Integrations: ‘* Any integration with third-party services (e.g., payment gateways, shipping partners, marketing tools) will be pertormed as part of the project. However, adaitional costs associated with third-party services (such as transaction fees, subscription costs) will be borne by the client. Domain and Hosting: ‘+ Domain registration and hosting services are not included in the project cost. The client is responsible for acquiring and maintaining the domain and hosting services, including any associated fees. Confidentiality: + All project details, communications, and intellectual property will be kept strictly confidential.Conclusion CCl et Cola) Pee eme ger uence teks tert agree etm eel ee ea Pease es TER arate CM eR Cols k forward to y alee] LivTa alae lelce eC