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Online Bus Booking System Document

The document outlines a project for developing an Online Bus Booking System aimed at improving the efficiency and user experience of traditional bus ticketing processes. It addresses issues such as long queues and overbooking by providing features like user registration, real-time bus search, seat selection, and secure online payments. The project seeks to enhance customer satisfaction and operational effectiveness for bus operators through automation and improved record management.
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0% found this document useful (0 votes)
9 views3 pages

Online Bus Booking System Document

The document outlines a project for developing an Online Bus Booking System aimed at improving the efficiency and user experience of traditional bus ticketing processes. It addresses issues such as long queues and overbooking by providing features like user registration, real-time bus search, seat selection, and secure online payments. The project seeks to enhance customer satisfaction and operational effectiveness for bus operators through automation and improved record management.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Online Bus Booking System Project

Name: Damaris Chepngetich

Reg No: DIT/02953/2023

Title: Online Bus Booking System

Supervisor: Ken Bett

Brief Background

Transportation is a critical aspect of modern life, with buses being a common mode of public transit.

Traditional bus ticketing systems involve physical queues and manual processes, which are time-

consuming and inefficient. The advent of technology has made it possible to develop online bus

booking platforms to simplify this process. These systems allow passengers to book tickets from the

comfort of their homes, choose their preferred seats, and make secure payments online. This

project aims to design and implement an online bus booking system to improve convenience and

efficiency for both users and operators.

Statement of the Problem

The manual ticket booking system for buses is often plagued by inefficiencies such as long queues,

overbooking, and poor record management. These issues result in customer dissatisfaction,

revenue losses for bus operators, and logistical challenges. An online bus booking system stabilizes

the ticketing process by offering automated seat reservations, real-time availability, and secure

payments. This system aims to address the gaps in the traditional system and provide a seamless

user experience.

General Research Question

How can an online bus booking system improve efficiency, user experience, and operational effectiveness

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TOPIC

Online Bus Booking System Project

Hypothesis

An online bus booking system will significantly reduce booking time, enhance customer satisfaction, and st

Appendix: Key Functionality of the Prototype

1. User Registration and Login: Secure user accounts for passengers and administrators.

2. Search and Filter Buses: Real-time search based on destination, date, and time.

3. Seat Selection: Interactive seat map for users to choose their preferred seats.

4. Online Payment: Secure and multiple payment gateway integration.

5. Real-Time Updates: Notifications for ticket confirmation, cancellations, and schedule changes.

6. Admin Panel: Tools for bus operators to manage schedules, bookings, and reports.
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