Tosca Qa
Tosca Qa
Implementing test automation for Salesforce using Tricentis TOSCA offers significant advantages
for organizations seeking to enhance their quality assurance processes. While TOSCA provides a
robust no-code solution for Salesforce testing, several common pitfalls can hinder successful
implementation. This report examines the key challenges and mistakes organizations face when
implementing TOSCA automation in Salesforce projects and offers insights on how to avoid them.
One of the most significant challenges in Salesforce automation is dealing with dynamic IDs. These
frequently changing identifiers can make test scripts brittle and unstable if not properly managed.
While Tricentis TOSCA's object recognition capabilities help mitigate this issue, improper
implementation can still lead to maintenance challenges2.
Salesforce offers multiple interfaces (Classic and Lightning Experience), which can complicate
automation efforts. Organizations often fail to account for the differences between these interfaces
in their test automation strategy. The Salesforce Engine 3.0 in TOSCA identifies these interfaces
based on the URL, but testers must still create appropriate test cases for each interface2.
While TOSCA provides Salesforce Scanner functionality that allows for a one-click scan of the
complete Salesforce instance, improper utilization of this feature can lead to inefficient module
structures. Organizations often fail to leverage the scanner's ability to automatically create module
structures, resulting in redundant manual work2.
A common mistake is diving into automation without proper test case design. Unstructured test
cases lead to confusion and increased maintenance efforts. Effective test case design should
include clear organization into sections: preconditions, process, and postconditions to improve
readability and facilitate easier maintenance14.
Overloading modules with too many controls from a single screen is a frequent error. This approach
reduces reusability and complicates maintenance. Instead, grouping controls logically into separate
modules makes them more reusable and easier to manage across Salesforce testing scenarios4.
Many testers neglect to include adequate verification steps in their test cases or combine too many
verifications in a single test case. This makes it difficult to identify the exact point of failure when
tests don't pass. Breaking verifications into smaller, focused test cases makes troubleshooting
more efficient4.
When scanning Salesforce objects, choosing unstable properties for identification can cause scripts
to break after Salesforce updates. Selecting stable properties like inner text when scanning objects
significantly reduces maintenance issues later4.
One of the foremost mistakes is starting automation without comprehensive requirement analysis.
Understanding the full scope, user expectations, and business requirements of Salesforce
functionality is essential before creating automated tests6.
Setting up a testing environment that accurately mirrors the Salesforce production setup is crucial
but often overlooked. Failing to do so can lead to automation scripts that pass in testing but fail in
production environments, causing delays and frustration6.
Many organizations assume TOSCA automation is a "set it and forget it" solution. This
misconception leads to inadequate planning for regular updates and reviews of test cases and
modules, particularly after Salesforce releases new updates. TOSCA automation requires ongoing
maintenance, especially for long-term Salesforce projects4.
Lack of proper documentation is a significant pitfall that impacts knowledge transfer and future
maintenance. This includes documenting not only test scripts but also workflows, assumptions, and
any deviations from standards. Poor documentation becomes particularly problematic when
handing over projects or when modifications are necessary6.
TOSCA licenses are expensive, making this solution primarily suitable for enterprise-level
implementations. Organizations often fail to account for the full licensing costs, especially when
scaling up automation efforts or implementing parallel execution capabilities, which require
additional licenses57.
Performance Limitations
Test execution in TOSCA is generally slower compared to code-based solutions. This performance
issue becomes more pronounced in complex Salesforce implementations with extensive data and
functionality. Organizations frequently underestimate these performance implications when
planning their automation strategy57.
Infrastructure Requirements
TOSCA is relatively heavy on infrastructure, especially for CI/CD integrations. Organizations often
overlook the infrastructure needs, leading to performance issues and integration challenges. This is
particularly relevant for Salesforce testing, which may involve complex integrations with other
systems5.
TOSCA provides numerous built-in modules and features specifically designed for Salesforce
testing. Underutilizing these features results in wasted time and effort. The Salesforce Engine 3.0,
Salesforce Scanner, and the 'OptimizeForSalesforce' test configuration parameter can decrease
execution time by about 40% on average when properly implemented12.
Data-driven testing is a powerful feature in TOSCA that can significantly enhance Salesforce
testing. Neglecting this approach leads to script redundancy and increased maintenance overhead.
Properly implemented data-driven tests allow for testing various scenarios with different data sets,
essential for comprehensive Salesforce testing1.
Prioritizing Reusability
Creating simple, reusable test scripts is crucial for effective TOSCA automation in Salesforce.
Implementing components like Reusable Test Blocks (RTBs) and properly utilizing variables and
parameters within test scripts enables dynamic and reusable automation1.
Prioritizing test cases based on risk and aligning them with requirements is essential for effective
Salesforce automation. A risk-based approach ensures that critical business processes within
Salesforce receive appropriate test coverage while optimizing testing efforts12.
Conclusion
Successfully implementing TOSCA automation for Salesforce projects requires careful planning,
technical expertise, and awareness of potential pitfalls. By understanding the common challenges
related to Salesforce's dynamic nature, proper test design, resource management, and ongoing
maintenance requirements, organizations can develop more effective automation strategies.
The key to success lies in balancing TOSCA's no-code capabilities with disciplined testing practices,
leveraging Salesforce-specific features, and establishing proper governance around test case
development and maintenance. When properly implemented, TOSCA can provide significant
benefits for Salesforce testing, including reduced test bloat, increased risk coverage, and faster
testing cycles that align with Agile and DevOps methodologies.
By avoiding the pitfalls outlined in this report and adopting recommended best practices,
organizations can maximize their return on investment in TOSCA automation for Salesforce projects
while ensuring high-quality deliverables and efficient testing processes.
Tricentis TOSCA significantly improves the efficiency of Salesforce testing through several key
features and benefits:
1. Codeless Automation:
TOSCA offers a codeless automation solution, which simplifies the testing process
by eliminating the need for extensive coding knowledge. This makes it accessible
to a broader range of users, including those without deep technical expertise34.
2. Model-Based Testing:
TOSCA uses a model-based approach, allowing for high reusability and scalability of
tests across different technologies and applications. This method supports over 160
technologies, including Salesforce, and achieves automation rates of more than
90%4.
The Salesforce Engine 3.0 provides a stable platform for testing various Salesforce
applications and controls. It includes a Salesforce Scanner that automatically scans
the Salesforce instance, creating module structures for test cases without manual
effort4.
4. Object Recognition:
TOSCA's object recognition feature helps overcome the challenge of dynamic IDs in
Salesforce, making it easier to automate tests without manual intervention4.
5. Continuous Testing:
7. Risk Coverage:
Efficiency Improvements
Reduced Manual Effort: Automates most testing tasks, minimizing manual intervention
and reducing the likelihood of human error13.
Faster Testing Cycles: Enables rapid execution of tests, allowing for quicker feedback
and faster iteration cycles4.
Improved Accuracy: Ensures high accuracy in testing by automating repetitive tasks and
reducing errors14.
Overall, TOSCA enhances the efficiency of Salesforce testing by providing a robust, scalable, and
automated testing framework that reduces manual effort, increases accuracy, and accelerates
testing cycles.
Yes, Tricentis Tosca can automate both Salesforce Classic and Salesforce Lightning
Experience. It supports testing across both environments, allowing users to run the
same tests on any browser without needing separate configurations for each
interface134. This capability is particularly beneficial for organizations that still use
Classic while transitioning to or already using Lightning, as it streamlines the testing
process and reduces maintenance efforts5. Tosca's model-based approach and AI-driven
features, such as the Salesforce Scan, make it efficient for handling dynamic elements in
both Classic and Lightning environments.
Overall, Tosca's model-based approach and AI-driven features enable robust, reusable
automation that reduces test maintenance and increases risk coverage for Salesforce
applications13.
Tricentis Tosca handles dynamic IDs in Salesforce testing through its advanced object
recognition capabilities, which eliminate the challenges posed by dynamic IDs. Here's
how it works:
2. Salesforce Engine 3.0: This feature provides a stable platform for testing
Salesforce applications. It includes the Salesforce Scanner, which can scan an
entire Salesforce instance with a single click, automatically creating a module
structure for test cases2.
Overall, Tosca's approach to handling dynamic IDs in Salesforce testing focuses on robust
object recognition and efficient automation setup, making it easier to maintain and
execute tests across dynamic environments.
Answer
1. Reusable Test Modules: TOSCA allows users to create reusable test modules
that represent the application's structure. These modules can be combined to
form complex test cases, reducing redundancy and effort13. This modular
approach enables testers to build a library of reusable components that can be
applied across multiple test scenarios.
2. Codeless Automation: The model-based testing approach is codeless, meaning
that tests are created and updated without the need for scripting. This makes it
easier for non-technical users to create and maintain tests, further enhancing
reusability by reducing the dependency on specific coding skills24.
Answer
Elastic Execution Grid: This feature enables highly scalable and efficient test
execution, eliminating the need for internal infrastructure1.
Bulk Transition of Tests: Users can seamlessly transition multiple test cases to
the cloud, enabling rapid creation and leveraging of robust test libraries1.
API Simulation: This feature allows for simulating critical components early in
the development cycle, reducing dependencies and accelerating workflows1.
Salesforce Engine 3.0: This engine provides a stable platform for testing
various Salesforce apps, automatically creating module structures and optimizing
test execution times4.
Hybrid Deployment: Tosca offers flexibility by allowing deployment in the cloud,
on-premises, or through a hybrid approach, all within a single subscription1.
In Salesforce, many elements have dynamic IDs, which change on each page load.
Tosca's object recognition helps mitigate this issue by allowing you to use dynamic
expressions or indexes to identify these elements.
When scanning a Salesforce page, Tosca captures controls and their properties. For
elements with dynamic IDs, you can add a Dynamic ID property to the control's
attributes. This involves using dynamic expressions that can adapt to changing IDs
during each test run2.
For controls that are not uniquely identified by their properties, you can use
the Explicit Name configuration parameter. This allows you to specify an index for
the control, enabling Tosca to identify it based on its position in the page
structure23.
Steps to Implement:
Use Tosca's Salesforce Scanner to scan the page and automatically create modules
for all accessible controls1.
Determine which elements have dynamic IDs. These might include buttons, links,
or other interactive components.
For each dynamic element, add a Dynamic ID property in the control's attributes.
Use dynamic expressions to handle the changing IDs.
Use the modules with dynamic IDs and explicit names to create test steps. Ensure
that each step correctly identifies and interacts with the intended elements.
While Tosca is primarily a GUI-based tool, the concept of using dynamic IDs involves setting
properties in the Tosca interface. Here's a conceptual representation of how you might think about
dynamic IDs in a test automation framework:
text
# Conceptual Representation
Control Properties:
- Name: DynamicButton
- Index: 1
Test Step:
This example illustrates how you can conceptually approach using dynamic IDs with Tosca, though
the actual implementation is done through the Tosca interface rather than code.
Conclusion:
Using dynamic IDs with Tosca in Salesforce tests allows you to efficiently handle elements with
changing identifiers, ensuring robust and reliable test automation.
9. How can I automate the creation of dynamic IDs in Salesforce using Tosca
Answer
To automate dynamic IDs in Salesforce using Tricentis Tosca, follow these key strategies leveraging
Tosca's dynamic element handling capabilities:
1. Dynamic ID Implementation
Identify dynamic elements: Use Tosca's Salesforce Scanner to capture controls with
changing IDs (e.g., buttons, order numbers) during page reloads16.
For captured controls, replace static portions of identifiers (e.g., order-1234) with
dynamic expressions like wildcards (*)1.
Example: Change outerText from "Order #1234" to "Order #*" to handle varying
order numbers1.
1. Scan Salesforce pages (e.g., checkout confirmation) and identify dynamic elements like
order numbers.
3. Store dynamic values (e.g., order number) in Tosca buffers for later validation.
4. Use ExplicitName on non-unique containers (e.g., order details section) with index-based
references.
text
Control: Order_Number_Label
Properties:
Test Step:
This approach ensures robust identification of dynamic Salesforce elements while minimizing
script maintenance
10. What are Cloud Agents and how will they enhance zero-footprint execution
Answer
Cloud Agents in the context of Tricentis Tosca are specialized tools designed to enable zero-
footprint execution of tests entirely within the Tricentis cloud environment. This means that tests
can be executed without requiring any on-premises infrastructure, significantly reducing the need
for local resources and infrastructure maintenance.
Elastic Execution Grid (E2G): Cloud Agents leverage the E2G to execute tests in
a highly scalable and efficient manner. This allows for parallel test execution,
optimizing speed and cost efficiency38.
Users can easily configure Cloud Agents for test execution at the test case level,
providing flexibility in managing test environments3.
The ability to manage and execute tests entirely in the cloud simplifies test
management processes, allowing for easier creation and management of robust
test libraries2.
In summary, Cloud Agents enhance zero-footprint execution by providing a scalable, efficient, and
flexible way to run tests without the need for local infrastructure, thereby streamlining test
automation processes.
11. What are the main advantages of using a single agent for hybrid IT
environments in Tosca
Answer
While the search results do not directly address the advantages of using a single agent for hybrid IT
environments in Tricentis Tosca, we can infer some benefits based on the features and
functionalities of Tosca and hybrid environments in general:
1. Unified Management:
A single agent can provide a unified interface for managing and monitoring tests
across different environments (cloud, on-premises, hybrid). This simplifies the
management process by offering a single point of control.
Using a single agent ensures consistency in test execution and reporting across
different environments. This consistency is crucial for maintaining high-quality
testing standards.
4. Simplified Scalability:
In a hybrid environment, a single agent can scale more easily, as it can leverage
both cloud and on-premises resources. This scalability is essential for handling
fluctuating testing demands.
A single agent can enforce uniform security policies and compliance standards
across all environments, reducing the risk of security breaches and ensuring
regulatory compliance.
6. Streamlined Reporting and Analytics:
With a single agent, reporting and analytics become more streamlined, providing a
comprehensive view of test results across all environments. This helps in making
informed decisions based on unified data.
7. Reduced Complexity:
Managing multiple agents can introduce complexity. A single agent simplifies the
architecture, reducing the complexity associated with managing multiple interfaces
and configurations.
Tricentis Tosca offers flexible deployment options, including cloud, on-premises, and hybrid models,
which aligns well with the concept of using a single agent for unified management across these
environments358. While the specific benefits of a single agent are not detailed in the search
results, Tosca's features support the idea of streamlined management and execution in hybrid
environments.
In summary, while the search results do not explicitly discuss the advantages of a single agent in
hybrid IT environments for Tosca, the general benefits of unified management, consistency,
efficiency, scalability, security, and reduced complexity can be inferred based on the capabilities of
Tosca and hybrid environments.
TOSCA offers comprehensive integration capabilities with CI/CD pipelines, enabling automated
testing to be seamlessly embedded within modern software development workflows. This
integration helps development teams identify bugs early, improve software quality, and accelerate
time-to-market for their applications.
TOSCA provides multiple approaches to integrate with CI/CD pipelines, adapting to different
organizational needs and infrastructure configurations. The platform's flexibility allows teams to
implement continuous testing within their existing DevOps processes.
The Tosca Execution Client serves as a primary method for CI/CD integration, particularly for
organizations using Tosca Distributed Execution with AOS (Architecture of Services). This approach
enables developers to execute Tosca test cases and scripts seamlessly during the build and
deployment stages of the development cycle1. The Execution Client is fully script-based, allowing
for customization to meet specific CI/CD pipeline requirements5.
For teams seeking a more direct approach, TOSCA offers integration directly with the Tosca Server
Execution API. This option is available specifically for environments using Tosca Distributed
Execution with AOS5. This API-based approach provides greater flexibility and programmatic
control over test execution within CI/CD workflows.
TOSCA also supports several legacy integration methods, though Tricentis is planning to phase
these out:
The company recommends migrating to Tosca Distributed Execution with AOS to take advantage of
the more modern and flexible integration options5.
For teams seeking alternatives to direct CI/CD integration, TOSCA provides its own command-line
tool called TC-Shell. This tool enables scheduling and triggering unattended test runs, which can be
incorporated into CI/CD processes4. The Tosca CI Client can be called with various parameters
using the command line to trigger test execution based on previously specified configurations2.
Jenkins Integration
TOSCA can be effectively integrated with Jenkins, one of the most widely used CI/CD platforms.
This integration typically involves:
This setup enables teams to automatically trigger TOSCA tests as part of their Jenkins pipeline,
view test results directly in Jenkins, and make informed decisions about build quality and release
readiness6.
Beyond Jenkins, TOSCA can integrate with various other tools commonly used in CI/CD
environments:
These integrations create a cohesive testing ecosystem that fits into the broader CI/CD toolchain.
By integrating TOSCA testing into CI/CD pipelines, teams can automate quality assurance
processes that might otherwise be performed manually or inconsistently. This automation helps
identify issues early in the development cycle, reducing the cost and effort of fixing bugs later1.
Faster Time-to-Market
The streamlined testing process enabled by TOSCA's CI/CD integration accelerates the overall
development lifecycle. Automated tests can be executed rapidly upon code changes, providing
immediate feedback to developers and allowing for quicker iterations1.
Improved Collaboration
TOSCA's integration capabilities foster better collaboration between development and testing
teams by providing a common framework for quality assurance. This shared approach helps break
down silos and promotes a unified understanding of application quality1.
To maximize the benefits of TOSCA in CI/CD pipelines, consider the following best practices:
Tricentis recommends using Tosca Distributed Execution with AOS for CI/CD integration, as it
provides more flexibility and is better supported going forward. Legacy integration options are
being phased out5.
Structure your test artifacts in a logical, sustainable folder organization to support project growth
and evolution8. This organization makes it easier to maintain and scale your test automation as
part of CI/CD processes.
Before implementing integration, verify that the versions of TOSCA and the CI/CD tools you're
integrating are compatible. Following configuration guidelines for each integration helps avoid
potential issues3.
After setting up TOSCA integration with your CI/CD pipeline, thoroughly test the integration to
ensure it functions as expected under various conditions3.
Conclusion
TOSCA provides robust support for CI/CD pipelines through multiple integration approaches,
particularly with its Execution Client and Server Execution API. By incorporating TOSCA testing into
CI/CD workflows, organizations can achieve faster development cycles, higher software quality, and
improved collaboration between teams.
As Tricentis continues to evolve its platform, the emphasis is shifting toward Tosca Distributed
Execution with AOS as the preferred integration method, offering greater flexibility and longevity.
Teams implementing TOSCA in their CI/CD pipelines should consider this direction when planning
their testing architecture.
Organize your test artifacts in a logical, sustainable folder structure that allows your project
to grow and evolve1
Add folders to your TestCases so that even complex test flows are easy to read,
understand, and work with4
Create a consistent naming convention for all test assets to improve discoverability and
maintenance
Create a single source of truth for your environments and deployments that is accessible to
all relevant stakeholders2
Consider integrating your test environment information into existing project management
platforms like Jira for better visibility2
Communicate release, deployment, and outage plans with all stakeholders to avoid
conflicts2
Use the right identifiers for modules to ensure they consistently locate the correct elements
to test1
Create modules that are easy and intuitive to use, with clear naming conventions1
Design modules with the appropriate size and complexity to support maintainability1
Use the TBox Close Application Module to ensure applications close gracefully after test
execution3
Configure modules for proper closure by specifying the correct application name or
process3
Verify that no background processes remain active to prevent interference with subsequent
test cases3
Use Docker and Kubernetes to take snapshots and easily replicate entire end-to-end
environments2
Conduct ROI analysis before investing in virtualization to ensure the approach aligns with
release frequency2
Add appropriate wait times to prevent test failures due to slow applications or
dependencies1
Conduct trial runs of TestCases to identify and fix instabilities before running tests in
earnest1
Document and address any inconsistencies or failures discovered during trial runs
Integrate your TEM tool with your existing toolchain (deployment tools, monitoring tools,
CMDB, etc.)2
Regularly update modules as your application changes to avoid recreating TestCases from
scratch1
Use buffers in TOSCA to store values dynamically during test execution for more flexible
tests3
Create reusable modules for common actions to reduce redundancy and improve
maintenance3
Utilize template-based parameterization to execute a single test case with multiple sets of
data3
Review TEM performance periodically using relevant KPIs such as environment uptime and
availability2
Track test execution success rates to measure the reliability of your environments
Enforce Knowledge Management
Keep track of all tasks and incident resolutions in tools like Jira and Confluence2
Evaluate what's working and what's not after each significant test cycle2
Conclusion
A well-maintained test environment supports faster test execution, improves test reliability, and
ultimately contributes to higher quality software releases. Regular reviews and adjustments to
environment management processes ensure that test environments continue to meet evolving
project requirements and technological changes.
Ensuring that TOSCA test environments remain stable and up-to-date involves several key
strategies that address both technical and organizational aspects. Here are some best practices to
maintain stability and keep your environments current:
Technical Strategies
Use Virtualization: Technologies like Docker and Kubernetes can help provision consistent
test environments efficiently, reducing conflicts and improving resource utilization1.
2. Change Management
Monitor and Control Changes: Track all updates, patches, and modifications to the test
environment to prevent unexpected issues. Use change management processes to assess
risks and implement rollback strategies if needed1.
Risk Assessment: Conduct thorough risk assessments before applying changes to identify
potential impacts on stability1.
Centralized TDM: Use TOSCA’s Test Data Management (TDM) feature to centralize and
manage test data. This ensures reusability and easy updates35.
Synthetic Data Generation: Generate synthetic data to avoid reliance on sensitive
production data3.
Data Pooling: Use data pooling to dynamically allocate test data during execution,
enhancing efficiency and reusability3.
4. Self-Healing Mechanism
5. CI/CD Integration
Integrate TOSCA with CI/CD tools like Jenkins or Azure DevOps to automate testing within
the development pipeline, ensuring consistent validation of code changes4.
Organizational Strategies
Regularly assess your testing objectives and needs to ensure that your test environments
align with current requirements1.
Communicate environment allocation and usage to avoid conflicts and optimize resource
utilization1.
3. Continuous Improvement
Regularly review and update test environments based on feedback from testing teams and
stakeholders. Implement necessary changes to maintain alignment with evolving project
requirements3.
4. Team Collaboration
Ensure that team members are trained on the latest TOSCA features and best practices.
Regularly check for updates to keep your TOSCA suite current3.
By implementing these strategies, you can ensure that your TOSCA test environments remain
stable, efficient, and aligned with your testing objectives.