SolarGo

SolarGo User Manual

SolarGo Mobile App
V2.0-2024-11-10
 User Manual V2.0-2024-11-10 Copyright Statement

Copyright ©GoodWe Technologies Co.,Ltd. 2024. All rights reserved.

No part of this manual can be reproduced or transmitted to the public platform in any form or by
any means without the prior written authorization of GoodWe Technologies Co.,Ltd.

Trademarks
and other GOODWE trademarks are trademarks of GoodWe Technologies
Co.,Ltd. All other trademarks or registered trademarks mentioned in this manual are owned by
the company.

NOTICE
The information in this user manual is subject to change due to product updates or other
reasons. This guide cannot replace the notices and warnings of the app unless otherwise
specified. All descriptions in the manual are for guidance only.

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Content User Manual V2.0-2024-11-10

Contents
1 About This Manual................................................................. 1
1.1 Target Audience........................................................................................... 1
1.2 Symbol Definition........................................................................................ 1

2 Product Introduction............................................................. 2
2.1 Applicable Product Model.......................................................................... 2
2.2 Downloading and Installing the App........................................................ 2
2.3 App Connection........................................................................................... 3
2.4 GUI Introductions to Login Page............................................................... 4

3 App Operations for Grid-Tied PV Inverters......................... 5

3.1 Log In as Grid-Tied PV Inverter.................................................................. 5
3.2 GUI Introductions to Grid-Tied PV Inverters.......................................... 8
3.3 Configuring Communication Parameters.............................................. 10
3.3.1 Setting Privacy and Security.............................................................................. 10
3.3.2 Configuring Network.......................................................................................... 12
3.3.3 Configuring 4G Parameters............................................................................... 13
3.3.4 Configuring RS485 Parameters......................................................................... 13
3.3.5 Configuring PLC Parameters............................................................................ 14
3.3.6 WLAN Detection................................................................................................. 15
3.4 Setting Basic Information (Owner/Installer).......................................... 16
3.5 Setting Remote Shutdown/DRED/RCR.................................................... 17
3.6 Setting PID Function................................................................................. 18
3.7 Setting the Power Limit Parameters (Installer)..................................... 19
3.7.1 Power Limit Setting (For countries and regions except Australia/Britain).............. 19
3.7.2 Power Limit Setting (Only for Australia)...................................................................... 20
3.7.3 Power Limit Setting (Only for Britain).......................................................................... 21
3.8 Setting the N-PE Voltage Detection........................................................ 22
3.9 Set the AFCI Detection Parameters (Installer)....................................... 23
3.10 Setting the Power Scheduling Response Parameters.............................
23
3.11 Setting Safety Parameters (Installer).................................................... 25
3.11.1 Setting the Active Curve................................................................................... 25
3.11.1.1 Setting the P(F) Curve................................................................................................ 25
3.11.1.2 Setting the P(U) Curve............................................................................................... 27
3.11.2 Setting the Reactive Curve............................................................................... 28
3.11.2.1 Setting the Q(U) Curve............................................................................................... 28

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3.11.2.2 Setting the Cosφ(P) Curve..........................................................................................29

3.11.2.3 Setting the Q(P) Curve................................................................................................30
3.11.3 Setting Protection Parameters.........................................................................31
3.11.3.1 Setting Voltage Protection Parameters....................................................................31
3.11.3.2 Setting Frequency Protection Parameters...............................................................31
3.11.4 Setting Connection Parameters.......................................................................32
3.11.5 Setting Voltage Ride Through Parameters.....................................................33
3.11.6 Setting Frequency Ride Through Parameters................................................35
3.12 Exporting Safety Parameters..................................................................35
3.13 Powering ON/OFF the Inverter...............................................................36
3.14 Setting PV Access Mode...........................................................................37
3.15 Settting the Load Control.........................................................................38
3.16 Change the Login Password...................................................................39
3.17 Upgrading the Firmware.........................................................................40
3.18 Setting the Power-Limited Parameters(Parallel Connected Inverters).
42

4 App Operations for Hybrid Inverters..................................44

4.1 Log In as Hybrid Inverter..........................................................................44
4.2 GUI Introductions to Hybrid Inverters..................................................47
4.3 Configuring Communication Parameters...............................................48
4.3.1 Setting Privacy and Security...............................................................................48
4.3.2 Configuring Network...........................................................................................50
4.3.3 Configuring APN Parameters.............................................................................51
4.3.4 Configuring RS485 Parameters..........................................................................51
4.3.5 WLAN Detection..................................................................................................52
4.4 Setting the Wiring Method........................................................................53
4.5 Quick Setting the Basic Information........................................................54
4.6 Setting the SPD...........................................................................................61
4.7 Setting the Shadow Scan...........................................................................62
4.8 Setting the Back-up Power........................................................................63
4.9 Setting Auto-Test........................................................................................64
4.10 Setting the Connected Phase.................................................................65
4.11 Setting DRED/Remote Shutdown/RCR..................................................66
4.12 Setting Three-phase Unbalanced Output.............................................67
4.13 Setting the Backup N and PE Relay Switch...........................................68
4.14 Setting Power Limit Parameters............................................................69
4.14.1 Power Limit Setting (For countries/regions except Australia).........................
69
4.14.2 Power Limit Setting (Only for Australia).........................................................69

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Content User Manual V2.0-2024-11-10

4.15 Set the AFCI Detection.............................................................................71

4.16 Setting the Battery...................................................................................72
4.17 Setting PV Connect Mode........................................................................77
4.18 Setting the Unbalance Voltage Function...............................................78
4.19 Setting Safety Parameters......................................................................79
4.19.1 Setting the Active Curve....................................................................................79
4.19.1.1 Setting the P(F) Curve.................................................................................................79
4.19.1.2 Setting the P(U) Curve................................................................................................81
4.19.2 Setting the Reactive Power Mode....................................................................82
4.19.2.1 Setting the Fix PF.........................................................................................................82
4.19.2.2 Setting the Fix Q..........................................................................................................82
4.19.2.3 Setting the Q(U) Curve................................................................................................83
4.19.2.4 Setting the Cosφ Curve...............................................................................................84
4.19.3 Setting Protection Parameters.........................................................................85
4.19.3.1 Setting Voltage Protection Parameters....................................................................85
4.18.3.2 Setting Frequency Protection Parameters...............................................................85
4.19.4 Setting Connection Parameters.......................................................................86
4.19.5 Setting Voltage Ride Through Parameters.....................................................88
4.20 Exporting Safety Parameters..................................................................89
4.21 Setting Generator/Load Control.............................................................90
4.22 Equipment Maintenance.......................................................................100
4.22.1 Meter/CT-Assisted Test...................................................................................100
4.22.2 Checking Firmware Information/Upgrading Firmware Version.....................
101
4.22.3 Change the WiFi Password............................................................................102

5 App Operations for Micro Inverters..................................103

5.1 Log In as Micro Inverter..........................................................................103
5.2 GUI Introductions to Micro Inverters..................................................105
5.3 Setting the Basic Information.................................................................106
5.4 Setting the Power Scheduling Response Parameters...............................
108
5.5 Setting Safety Parameters.......................................................................110
5.5.1 Setting the Active Curve....................................................................................110
5.5.1.1 Setting the P(F) Curve................................................................................................ 110
5.5.1.2 Setting the P(U) Curve................................................................................................ 112
5.5.2 Setting the Reactive Curve................................................................................113
5.5.2.1 Setting the Q(U) Curve............................................................................................... 113
5.5.2.2 Setting the Q(P) Curve............................................................................................... 114
5.5.2.3 Setting the Cosφ(P) Curve......................................................................................... 115
5.5.3 Setting Protection Parameters.........................................................................116

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User Manual V2.0-2024-11-10 Content
5.5.3.1 Setting Voltage Protection Parameters................................................................... 116
5.5.3.2 Setting Frequency Protection Parameters.............................................................. 116
5.5.4 Setting Connection Parameters.......................................................................117
5.5.5 Setting Voltage Ride Through Parameters.....................................................119
5.5.6 Setting Frequency Ride Through Parameters................................................120
5.6 Configuring Communication Parameters.............................................121
5.6.1 Configuring WiFi.................................................................................................121
5.6.2 Configuring WiFi Mesh......................................................................................122
5.7 Starting/Stopping the Grid......................................................................123
5.8 Upgrading Firmware Version..................................................................123

6 AC Charger...........................................................................125
6.1 Log In as AC Charger...............................................................................125
6.2 GUI Introductions to AC Charger...........................................................126
6.3 Setting the Charger (HCA Series)...........................................................128
6.3.1 Setting Charging Mode....................................................................................128
6.3.2 Changing the Password...................................................................................129
6.3.3 Configuring WiFi.................................................................................................130
6.3.4 Restoring Factory Defaults..............................................................................131
6.3.5 Setting the Minimum Charging Power...........................................................132
6.4 Setting the Charger (HCA G2 Series)......................................................133
6.4.1 Setting Charging Mode....................................................................................133
6.3.3 Configuring WiFi.................................................................................................135
6.4.2 Setting the Dynamic Load Control..................................................................136
6.4.3 Setting the Minimum Charging Power...........................................................137
6.4.4 Setting the Import Power Limit.......................................................................138
6.4.5 Managing the EV Card......................................................................................139
6.4.6 Setting the Distance per kWh .........................................................................140
6.4.7 Checking Firmware Information/Upgrading Firmware Version.......................
141
6.4.8 Changing the Password...................................................................................142
6.4.9 Restoring Factory Defaults..............................................................................143

7 Troubleshooting..................................................................144
7.1 App Troubleshooting...............................................................................144
7.2 Inverter Alarms.........................................................................................145
7.3 Battery Alarms..........................................................................................150

8 Appendix..............................................................................151
8.1 Safety Country..........................................................................................151
8.2 Australia Safety Regulations...................................................................154
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 User Manual V2.0-2024-11-10 01 About This Manual

1 About This Manual

• This manual introduces commonly used operations in SolarGo app.
• Before setting any parameters, read through this document and the equipment user manual
to learn the product functions and features. When the parameters are set improperly, the
equipment may fail to work properly.
• This manual is subject to update without notice. For more product details and latest
documents, visit www.goodwe.com.

1.1 Target Audience

This manual applies to trained and knowledgeable technical professionals. The technical
personnel has to be familiar with the product, local standards, and electric systems.

1.2 Symbol Definition

Different levels of warning messages in this manual are defined as follows:

DANGER
Indicates a high-level hazard that, if not avoided, will result in death or serious injury.
WARNING
Indicates a medium-level hazard that, if not avoided, could result in death or serious injury.
CAUTION
Indicates a low-level hazard that, if not avoided, could result in minor or moderate injury.
NOTICE
Highlights key information and supplements the texts. Or some skills and methods to solve
product-related problems to save time.

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02 Product Introduction User Manual V2.0-2024-11-10

2 Product Introduction
SolarGo app is a mobile application that communicates with the inverter via Bluetooth, WIFi, 4G,
or GPRS. Commonly used functions are as follows:
1. Check the operating data, software version, alarms, etc.
2. Set safety country, grid parameters, power limit, communication parameters, etc.
3. Set charging mode of the charger.
4. Equipment maintenance.

2.1 Applicable Product Model

SolarGo app applies to GoodWe inverters and chargers.

2.2 Downloading and Installing the App

Make sure that the mobile phone meets the following requirements:
• Mobile phone operating system: Android 4.3 or later, iOS 9.0 or later.
• The mobile phone can access the Internet.
• The mobile phone supports WLAN or Bluetooth.

Method 1: Search SolarGo in Google Play (Android) or App Store (iOS) to download and install
the app.

play
SolarGo
App Store

SolarGo App

Method 2: Scan the QR code below to download and install the app.

SolarGo App

NOTICE
After installing the app, it can automatically prompt users to update the app version.

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 User Manual V2.0-2024-11-10 02 Product Introduction

2.3 App Connection

Connect as the following shows after powering on the equipment.

NOTICE
The connection distance varies depending on communication module. Refer to the actual
used communication module.

<10m*

<5m*

<100m
LAN

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02 Product Introduction User Manual V2.0-2024-11-10

2.4 GUI Introductions to Login Page

1
2
3

6
2

No. Name/Icon Description

1 Tap the icon to download the SEMS Portal app.

2 Tap to read the connection guide.

Not found
• Check information such as app version, local contacts, etc.
3
• Settings like data update , language, temperature unit, etc.
Select based on actual communication method. If you have any
4 Bluetooth/WiFi
problems, tap or NOT Found to read the connection guide.
• The list of all devices. The last digits of the device name are nor-
mally the serial number of the device.
• Select the device by finding the serial number of the master
inverter when multi inverters are parallel connected.
• The device name varies depending on the inverter model or
communication module:
• Wi-Fi/LAN Kit, Wi-Fi Kit, Wi-Fi Box: Solar-WiFi***
5 Device List
• External or integrated bluetooth mudule:SOL-BLE***
• WiFi/LAN Kit-20: WLA-***
• WiFi Kit-20: WFA-***
• Ezlink3000: CCM-BLE***/CCM-***/***
• 4G Kit-CN-G20/4G Kit-CN-G21: GSA-***; GSB-***
• Micro inverter: WNN***
• AC Charger: ***
6 Search Device Tap Search Device if the device is not found.

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 User Manual V2.0-2024-11-10 02 Product Introduction

3 App Operations for Grid-Tied PV Inverters

NOTICE
• All the user interface (UI) screenshots or words in this document are based on SolarGo app
V5.8.0. The UI may be different due to the version upgrade. The screenshots, words or data
are for reference only.
• The method to set parameters is the same for all inverters. But the parameters displayed
varies based on the equipment model and safety code. Refer to the actual interface display
for specific parameters.
• Before setting any parameters, read through user manual of the app and the inverter or
charger to learn the product functions and features. When the inverter parameters are set
improperly, the inverter may fail to connect to the utility grid or fail to connect to the utility
grid in compliance with related requirements and damage the battery, which will affect the
inverter’s power generation.

3.1 Log In as Grid-Tied PV Inverter

NOTICE
• Log in using the initial password for the first time and change the password as soon as
possible. To ensure account security, you are advised to change the password periodically
and keep the new password in mind.
• The screenshots in this chapter are based on WiFi or Bluetooth login.

Step 1 Ensure that the inverter is power on, both the inverter and the communication module
are working properly.

Step 2 Tap Bluetooth or WiFi tab on the homepage of SolarGo app based on the communica-
tion method.

Step 3 (optional): If you choose to connect the device via WiFi, open the WiFi settings of your
phone first and connect to the inverter’s WiFi signal (Solar-WiFi***). Default password:
12345678.

Step 4 Pull down or tap Search Device to refresh the device list. Find the device by the the
inverter serial number. Tap the device name to log in. Select the device by checking the serial
number of the master inverter when multi inverters are parallel connected.

Step 5(optional) For first connection with the device via Bluetooth, there will be a Bluetooth
pairing prompt, tap Pair to continue the connection.

Step 6 Log in as an Owner or an Installer. Initial password: 1234.

Step 7 (optional) If connecting via Solar-WiFi***, modify the initial WiFi password following the
prompts. If connecting via WLA-*** or WFA-***, modify the initial login password following the
prompts.

Step 8 (Optional) If connecting via WLA-*** or WFA-***, enable Bluetooth Stays On following
the prompts as entering the device details page. Otherwise, the bluetooth signal of the device
will be off after disconnection.

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02 Product Introduction User Manual V2.0-2024-11-10

Connecting the inverter via WLAN

NOTICE
• If the SolarGo app version is upgraded to V5.6.2 or later, a Reminder will pop up every
time you connect to the inverter via WLAN to prompt you to change the password. If you
want to permanently close the pop-up window, tap Never Show Again.
• If you forget the new password, reset the password by the smart dongle or the LCD of the
inverter. Restore the dongle to reset the password will loss network configurations before.

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Connecting the inverter via Bluetooth

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10

3.2 GUI Introductions to Grid-Tied PV Inverters

Single Inverter

1
2

6
7

No. Name/Icon Description

1 Serial Number Serial number of the connected inverter.
2 Device Status Indicates the status of the inverter, such as Working, Fault, etc.
Energy Flow Indicates the energy flow chart of the PV system. The actual page
3
Chart prevails.
Indicates the working status of the PV system, such as Etotal,
4 System Status
Safety Country, AC Current, AC Voltage, etc.
Home. Tap Home to check Serial Number, Device Status, Energy
5
Flow Chart, System Status, etc.
Parameters. Tap Parameters to check the inverter Data, like
6 Device Model, FW Version, PV, AC Current, AC Voltage, etc.. Or
check Alarm like Utility Loss, Undervoltage, etc..
Settings. Tap Settings to set parameters like Safety Code, Com-
7 munication Settings, Power Limit, Firmware Update, AFCI
Detection, Equipment Power Supply, etc..

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User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

Parallel Connected Inverters

6
7
No. Name/Icon Description
Indicates the status of the parallel system, such as Working, Fault,
1 System Status
etc..
Energy Flow Indicates the energy flow chart of the PV system. The actual page
2
Chart prevails.
• Total Number: total number of inverters in the parallel system.
• Total Online: online inverters in the parallel system.
Parallel Sys- • Total abnormal: offline inverters in the parallel system.
3
tem • Tap Total Number to check serial numbers of all the inverters.
Tap the serial number to enter the setting page of the single
inverter.
Indicates the working status of the PV system, such as Etotal of the
4 System Status system, and Safety Country, AC Current, AC Voltage and others of
the master inverter.
Home. Tap Home to check Serial Number, Device Status, Energy
5
Flow Chart, System Status, etc.
Parameters. Tap Parameters to check the model or status of both
master and slave inverters in the system, or check FW Version, AC
6
Current, AC Frequency, etc. of the master inverter. Or check Alarm
like Utility Loss, Undervoltage, etc..
• Settings. Tap to set Quantity, Safety Code, Equipment Power
7 Supply, DRED, etc..
• The settings are effect to all the inverters in the parallel system.

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10
3.3 Configuring Communication Parameters
NOTICE
The communication configuration page varies depending on the communication method.

3.3.1 Setting Privacy and Security

Type I
Step 1 Tap Home > Settings > Communication Setting > Privacy & Security to set the
parameters.
Step 2 Set the new password for the WiFi hotspot of the communication module, and tap Save.
Step 3 Open the WiFi settings of your phone and connect to the inverter’s WiFi signal (Solar-
WiFi***) with the new password.

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 User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

Type II
Step 1 Tap Home > Settings > Communication Setting > Privacy & Security to set the
parameters.

Step 2 Enable Bluetooth Stays On or WLAN Control based on actual needs.

No. Parameters Description

Disabled by default. Enable the function, the bluetooth of the
device will be contentious on to keep connected to SolarGo.
1 Bluetooth Stays On
Otherwise, the bluetooth will be off in 5 minutes, and the
device will be disconnected from SolarGo.
Disabled by default. Enable the function, the device and the
SolarGo can be connected through the WLAN when they are
2 WLAN Control
on the same LAN. Otherwise, they cannot be connected even if
they are on the same LAN.

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10
3.3.2 Configuring Network

Step 1 Tap Home > Settings > Communication Setting > WLAN/LAN to set the parameters.

Step 2 Configure the WLAN or LAN parameters based on actual needs.

No. Parameters Description

1 Network Name Only for WLAN. Select WiFi based on the actual connecting.
Only for WLAN. WiFi password for the actual connected
2 Password
network.
• Enable DHCP when the router is in dynamic IP mode.
3 DHCP • Disable DHCP when a switch is used or the router is in static
IP mode.
4 IP Address
• Do not configure the parameters when DHCP is enabled.
5 Subnet Mask
• Configure the parameters according to the router or switch
6 Gateway Address
information when DHCP is disabled.
7 DNS Server

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 User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

3.3.3 Configuring 4G Parameters

NOTICE
• APN Settings can only be used to configure the SIM card information of 4G communication
device.
• Configure the APN settings through a bluetooth module or a WiFi module before installing
a 4G module.

Step 1 Tap Home > Settings > Communication Setting > 4G to set the parameters.

Step 2 Configure the 4G parameters based on actual needs.

3.3.4 Configuring RS485 Parameters

NOTICE
Set the communication address of the inverter. For a single inverter, the address is set based
on actual needs. For multi connected inverters, the address of each inverter should be
different while cannot be 247.

Step 1 Tap Home > Settings > Communication Setting > RS485, to set the RS485 parame-
ters.

Step 2 Set Protocol Type, COM Address and Baud Rate based on actual needs.

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10

3.3.5 Configuring PLC Parameters

Only for PLC communication. Set parameters based on actual connected

Step 1 Tap Home > Settings > Communication Settings > PLC Setting to set the parameters.
Step 2 Set the Transformer No. based on actual needs.

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 User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

3.3.6 WLAN Detection

Step 1 Tap Home > Settings > Communication Settings > WLAN Detection.

Step 2 Tap Diagnosis to check the network connection status.

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10

3.4 Setting Basic Information (Owner/Installer)

Step 1 Tap Home > Settings > Basic Settings, to set the basic parameters according to the
inverter location and actual application scenarios.

No. Parameters Description

• Set the safety country in compliance with local grid standards
and application scenario of the inverter. The default parameters
varies depending on different safety code. The safety parameters
can be changed in Safety Parameters.
1 Safety Code
• Tap Safety Code > Export to export the default value of some
parameters.
• Password for changing the safety parameters: goodwe2010 or
1111.
After enabling this function, when the SPD module is abnormal,
2 SPD
there will be SPD module exception alarm prompt.
Set the grid type according to the actual grid type. Supported grid
3 Grid Type
type: star grid and triangle grid.
Enable the shadow scan function if the PV panels are shadowed.
4 Shadow Scan Set the Shadow Scan interval and MPPT shadow scan if the inverter
supports.
Enable the DC tripping function to disconnect the DC switch
5 DC Tripping
automatically when the inverter fails.

6 Power scheduling Set the output value of the inverter.

Enable Auto Test to set auto test for grid tying in compliance with
7 Auto Test
local grid standards and requirements.

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3.5 Setting Remote Shutdown/DRED/RCR

Enable Remote Shutdown/DRED/RCR before connecting the third party DRED, remote shutdown,
or RCR device to comply with local laws and regulations.

Step 1 Tap Home > Settings > Advanced Settings to set the parameters.

Step 2 Enable Remote Shutdown, DRED or RCR based on actual needs.

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10

3.6 Setting PID Function

NOTICE
The PID Function and PID Repair are only available on some inverters.

When a photovoltaic panel is working, the potential difference between the output electrode
and the grounded frame of the panel can cause a long-term reduction in the power generation
efficiency of the panel, which is the Potential Induced Degradation (PID) effect.
The PID function of this product is to increase the voltage difference between the photovoltaic
panels and the frame until the voltage difference is positive, so that the PID effect can be sup-
pressed. The function is suitable for P-type panels and N-type panels that need to increase the
positive voltage to suppress the PID effect. It is recommended to disable the function for N-type
panels which require the negative voltage to be reduced to suppress the PID effect. When using
N-type panels, contact the panel supplier to confirm whether it is necessary to suppress the PID
effect by increasing the positive voltage.
Step 1 Tap Home > Settings > Advanced Settings to set the parameters.

Step 2 Enable PID Function or PID Repair based on actual needs

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3.7 Setting the Power Limit Parameters (Installer)

Enable Power Limit when power limiting is required by local grid standards and requirements.
Step 1 Tap Home > Settings > Advanced Settings > Power Limit to set the parameters.

Step 2 Enable Power Limit, set Export Power and External CT Ratio based on actual needs and
tap √. The parameters are set successfully.

3.7.1 Power Limit Setting (For countries and regions except Australia/Britain)

No. Parameters Description

Enable Power Limit when power limiting is required by local grid
1 Power Limit
standards and requirements.
• Select power limit mode for some inverters. Supports: Split-Phase
Power and Total Power.
2 Select Mode
• Limit the power per phase when Split-Phase Power is selected, and
limit total power of the three phases when Total Power is selected.
Set the value based on the actual maximum power feed into the utility
3 Export Power
grid.
External CT Set the ratio of the primary current to the secondary current of the
4
Ratio external CT.

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3.7.2 Power Limit Setting (Only for Australia)

No. Parameters Description

Enable Soft Limit when power limiting is required by local grid
1 Soft Limit
standards and requirements.
• Select power limit mode for some inverters. Supports: Split-Phase
Power and Total Power.
2 Select Mode
• Limit the power per phase when Split-Phase Power is selected, and
limit total power of the three phases when Total Power is selected.
Set the value based on the actual maximum power feed into the utility
3 Export Power
grid.
External CT Set the ratio of the primary current to the secondary current of the
4
Ratio external CT.
After enabling this function, the inverter and the utility grid will
5 Hard Limit automatically disconnect when the power feeds into the grid exceeds
the required limit.

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3.7.3 Power Limit Setting (Only for Britain)

No. Parameters Description

Enable Power Limit when power limiting is required by local grid
1 Power Limit
standards and requirements.
• Select current limit mode for some inverters. Supports: Split-Phase
Current and Total Current .
2 Select Mode • Limit the current per phase when Split-Phase Current is selected,
and limit total current of the three phases when Total Current is
selected.
3 Current Limit Set the value based on the actual current limit.
External CT Set the ratio of the primary current to the secondary current of the
4
Ratio external CT.

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10

3.8 Setting the N-PE Voltage Detection

Step 1 Tap Home > Settings > Advanced Settings > N-PE Voltage Detection to set the
parameters.

Step 2 Enable N-PE Voltage Detection, set N-PE Error Threshold based on actual needs and

tap √. The parameters are set successfully.

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3.9 Set the AFCI Detection Parameters (Installer)

Step 1 Tap Home > Settings > Advanced Settings > AFCI Test to set the parameters.

No. Parameters Description

The inverter ARC function is optional and off by default.
1 AFCI Test
Enable or disable AFCI accordingly.
2 Clear AFCI alarm Clear ARC Faulty alarm records.
Tap Start to check whether the AFCI function works
3 Self-check
normally.

3.10 Setting the Power Scheduling Response Parameters

Step 1 Tap Home > Settings > Advanced Settings > Power Scheduling Response Parameters
to set the parameters.

Step 2 Select Disable, Gradient Control, or PT-1 Behavior from the Active Power Dispatching
Response Mode drop down list based on actual needs. If Gradient Control is selected, enter
Power Gradient value. If PT-1 Behavior is selected, enter PT-1 Behavior Tau based on actual
needs.

Step 3 Select Disable, Gradient Control, or PT-1 Behavior from the Reactive Dispatching
Response Mode drop down list based on actual needs. If Gradient Control is selected, enter
Power Gradient value. If PT-1 Behavior is selected, enter PT-1 Behavior Tau based on actual
needs.

Step 4 Tap to save the settings.

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No. Parameters Description

Active Power Dispatching Response Mode
Realize active scheduling based on the first-order LPF curve
1 PT-1 Behavior
within the response time constant.
Set the time constant within which the active power changes
2 PT-1 Behavior Tau
based on the first order LPF curve.
3 Gradient Control Realize active scheduling based on the power change slope.
4 Power Gradient Set the active power change slope.
Reactive Dispatching Response Mode
Realize reactive scheduling based on the first-order LPF curve
5 PT-1 Behavior
within the response time constant.
Set the time constant within which the reactive power changes
6 PT-1 Behavior Tau
based on the first order LPF curve.
7 Gradient Control Realize reactive scheduling based on the power change slope.
8 Power Gradient Set the reactive power change slope.

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3.11 Setting Safety Parameters (Installer)

NOTICE
The parameters vary depending on the safety country or region.

3.11.1 Setting the Active Curve

3.11.1.1 Setting the P(F) Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Active Curve
Settings to set the parameters.

Step 2 Enable P(F) Curve (Frequency Power Curve).

Step 3 Set the parameters based on actual needs. Tap to complete the settings.

100 100
Power
Prated%

Power
Prated%

0 0

-100 -100

49.0 49.5 50.0 50.5 51.0 51.5 52.0 52.5 47.0 47.5 48.0 48.5 49.0 49.5 50.0 50.5 51.0
Frequency Hz Frequency Hz

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10

No. Parameters Description

P(F) Curve (Fre-
Enable P(F) Curve when it is required by local grid standards and
1 quency Power
requirements.
Curve)
Overfrequency Unloading
The inverter output active power will decrease when the
Overfrequency utility grid frequency is too high. The inverter output power
2
Threshold will decrease when the utility grid frequency is higher than
Overfrequency Threshold.
The inverter output active power will decrease when the utility
Overfrequency grid frequency is too high. The inverter output power will
3
Endpoint stop decreasing when the utility grid frequency is higher than
Overfrequency Endpoint.
Adjust the inverter output power based on Apparent Active
4 Power Reference Power, Rated Active Power, Momentary Active Power, Or Max.
Active Power.
Power Response The inverter output active power will increase when the utility
5 To Overfrequency grid frequency is too high. Indicates the slope when the inverter
Gradient output power decreases.
Indicates the delayed response time when the inverter output
6 Tentional Delay Ta
power is higher than the Overfrequency Threshold.
Hysteretic Power
7 Indicates the variation slope when the power recovers.
Recovery Slope
Underfrequency Loading
The inverter output active power will increase when the utility
Underfrequency grid frequency is too low. The inverter output power will increase
8
Threshold when the utility grid frequency is lower than Underfrequency
Threshold.
The inverter output active power will increase when the utility
Underfrequency grid frequency is too low. The inverter output power will
9
Endpoint stop increasing when the utility grid frequency is lower than
Underfrequency Endpoint.
Adjust the inverter output power based on Apparent Active
10 Power Reference Power, Rated Active Power, Momentary Active Power, Or Max.
Active Power.
Power Response The inverter output active power will increase when the utility
11 to Underfrequency grid frequency is too low. Indicates the slope when the inverter
Gradient output power increases.
Indicates the delayed response time when the inverter output
12 Tentional Delay Ta
power is lower than the Underfrequency Threshold.
Hysteretic Power
13 Indicates the variation slope when the power recovers.
Recovery Slope

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 User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

3.11.1.2 Setting the P(U) Curve

When the grid voltage is too high, decrease the inverter output power to decrease the grid-tied
power.
Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Active Curve

Settings to set the parameters.

Step 2 Enable P(U) Curve (Voltage Power Curve).

Step 3 Set the parameters based on actual needs. Tap to complete the settings. The
inverter will adjust the active output power to the apparent power ratio in real time according to
the actual grid voltage to the rated voltage ratio.

P1 P2 P3
Active Power, Prated

P
(%)

P4

V1 V2 V3 V4 Inverter power, V

No. Parameters Description

Enable P(U) Curve when it is required by local grid standards and
1 P(U) Curve
requirements.
The percentage of actual voltage to the rated voltage at Vn point,
2 Vn Voltage n=1, 2, 3, 4.
For example, setting Vn Voltage to 90 means V/Vrated%=90%.
The percentage of the output active power to the apparent power
3 Vn Active Power at Vn point, (n=1, 2, 3, 4). For example, setting Vn Active Power to
48.5 means P/Prated% =48.5%
Set the active power output response mode. Supports:
• Disable
Output Response • PT-1 Behavior, realize active scheduling based on the first-or-
4
Mode der LPF curve within the response time constant.
• Gradient Control, realize active scheduling based on the power
change slope.
Set the time constant within which the active power changes
5 PT-1 Behavior Tau based on the first order LPF curve when the Output Response
Mode is set to be PT-1 Behavior.
Set the active power change slope when the Output Response
6 Power Gradient
Mode is set to be Gradient Control.

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3.11.2 Setting the Reactive Curve
3.11.2.1 Setting the Q(U) Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Curve
Settings to set the parameters.

Step 2 Select Q(U) Curve.

Step 3 Set the parameters based on actual needs. Tap to complete the settings. The
inverter will adjust the reactive output power to the apparent power ratio in real time according
to the actual grid voltage to the rated voltage ratio.

Q1
Reactive power, Q/

Q
Srated (%)

Q2 Q3
V1 V2 V3 V4 Inverter voltage, V

Q4

No. Parameters Description

Enable Q(U) Curve when it is required by local grid standards and
1 Q(U) Curve
requirements.
The percentage of actual voltage to the rated voltage at Vn point, n=1,
2 Vn Voltage 2, 3, 4.
For example, setting Vn Voltage to 90 means V/Vrated%=90%.
The percentage of the reactive output power to the apparent power at
Vn Reactive Vn point, n=1, 2, 3, 4.
3
Power For example, setting Vn Reactive Power to 48.5 means Q/
Srated%=48.5%
Time The power is required to reach 95% in the first order LPF curve within
4
Constant three time constant.
Lock-In
5 When the inverter output reactive power to the rated power ratio is
Power
between the Lock-in power and Lock-out power, the ratio meets Q(U)
Lock-out
6 curve requirements.
Power

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3.11.2.2 Setting the Cosφ(P) Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Curve

Settings to set the parameters.

Step 2 Select Cosφ(P) Curve.

Step 3 Set the parameters based on actual needs. Tap to complete the settings. The
inverter will adjust the active output power to the apparent power ratio in real time according to
the actual grid voltage to the rated voltage ratio.
Leading

0.95

A B
Cosφ

1
25%
0%

Active Power,
50%

75%

100%
P/Prated(%)

0.95
C
Lagging

No. Parameters Description

Enable Cosφ Curve when it is required by local grid standards and
1 Cosφ(P) Curve
requirements.
Point A/B/C/D The percentage of the inverter output active power to the rated
2
Power power at point A/B/C.
3 Point A/B/C/D Cosφ The power factor at point A/B/C.
The power is required to reach 95% in the first order LPF curve
4 Time Constant
within three time constant.
5 Lock-in Voltage When the grid voltage is between Lock-in Voltage and Lock-out
6 Lock-out Voltage Voltage, the voltage meets Cosφ curve requirements.

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3.11.2.3 Setting the Q(P) Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive CurveSet-
tings to set the parameters.

Step 2 Select Q(P) Curve.

Step 3 Set the parameters based on actual needs. Tap to complete the settings. The
inverter will adjust the reactive output power to the apparent power ratio in real time according
to the actual grid voltage to the rated voltage ratio.
Reactive power, Q/ P

(%)
rated

P1 P2 P/Pn
P3

P4 P5

No. Parameters Description

Enable Q(P) Curve when it is required by local grid standards and
1 Q(P) Curve
requirements.
The percentage of the output reactive power to the rated power at Pn
Pn Reactive
2 point, n=1, 2, 3, 4, 5, 6.
Power
For example, setting Pn Active Power to 90 means Q/Prated%=90%.
The percentage of the output active power to the rated power at Pn
3 Pn Power point, n=1, 2, 3, 4, 5, 6.
For example, setting Pn Power to 90 means P/Prated%=90%.
Time The power is required to reach 95% in the first order LPF curve within
4
Constant three time constant.

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3.11.3 Setting Protection Parameters

NOTICE
Set the safety parameters in compliance with local requirements. Do not change the
parameters without the prior consent of the grid company.

3.11.3.1 Setting Voltage Protection Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Protection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs. Tap to complete the settings.

No. Parameters Description

1 OV Stage n Trip Value Set the grid overvoltage protection threshold value.
2 OV Stage n Trip Time Set the grid overvoltage protection tripping time.
3 UV Stage n Trip Value Set the grid undervoltage protection threshold value.
4 UV Stage n Trip Time Set the grid undervoltage protection tripping time.
10Min Overvoltage
5 Set the 10min overvoltage protection threshold value.
Trip Threshold
10Min Overvoltage
6 Set the 10min overvoltage protection tripping time.
Trip Time

3.11.3.2 Setting Frequency Protection Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Protection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs. Tap to complete the settings.

No. Parameters Description

Set the grid overfrequency protection threshold
1 OF Stage n Trip Value
value.
2 OF Stage n Trip Time Set the grid overfrequency protection tripping time.
Set the grid underfrequency protection threshold
3 UF Stage n Trip Value
value.
4 UF Stage n Trip Time Set the grid underfrequency protection tripping time.

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3.11.4 Setting Connection Parameters
Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Connection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs. Tap to complete the settings.
P/Srated (%)
100%

Linearity boundary (high)

Desired ramp rate
50% Linearity boundary (low)

1 2 3 4 5 6 7
Time (min)
0

No. Parameters Description

Ramp Up
Upper The inverter cannot connect to the grid if it is powered on for the first
1
Voltage connection and the grid voltage is higher than the Upper Voltage.
Lower The inverter cannot connect to the grid if it is powered on for the first
2
Voltage connection and the grid voltage is lower than the Lower Voltage.
The inverter cannot connect to the grid if it is powered on for the
Upper
3 first connection and the grid frequency is higher than the Upper
Frequency
Frequency.
Lower The inverter cannot connect to the grid if it is powered on for the first
4
Frequency connection and the grid frequency is lower than the Lower Frequency.
The waiting time for connecting the inverter to the grid when meeting
Observation the following requirements.
5
Time 1. The inverter is powered on for the first connection.
2. The utility grid voltage and frequency meet certain requirements.
Indicates the percentage of incremental output power per minute
based on the local requirements when the inverter is powered on for
Soft Ramp
6 the first time.
Up Gradient
For example, setting Soft Ramp Up Gradient to 10 means the start-up
slope is 10%Prated/min.
Reconnection
Upper The inverter cannot connect to the grid if it is reconnecting due to a
7
Voltage fault and the grid voltage is higher than the Upper Voltage.

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 User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

No. Parameters Description

Lower The inverter cannot connect to the grid if it is reconnecting due to a
8
Voltage fault and the grid voltage is lower than the Lower Voltage.
Upper The inverter cannot connect to the grid if it is reconnecting due to a
9
Frequency fault and the grid frequency is higher than the Upper Frequency.
Lower The inverter cannot connect to the grid if it is reconnecting due to a
10
Frequency fault and the grid frequency is lower than the Lower Frequency.
The waiting time for connecting the inverter to the grid when meeting
Observation the following requirements.
11
Time 1. The inverter is reconnecting to the grid due to a fault.
2. The utility grid voltage and frequency meet certain requirements.
Reconnec-
Indicates the duration for the output power increases to the rated
12 tion Gradi-
power when the inverter reconnects to the utility grid due to a fault.
ent

3.11.5 Setting Voltage Ride Through Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Voltage Ride
Through to set the parameters.

Step 2 Enable LVRT or HVRT and set the parameters based on actual needs. Tap to com-
plete the settings.

No. Parameters Description

LVRT
The ratio of the ride through voltage to the rated voltage at UVn
1 UVn Voltage
point during LVRT.
2 UVn Time The ride through time at UVn point during LVRT.
Enter Into
3 LVRT Thresh- The inverter will not be disconnected from the utility grid
old immediately when the grid voltage is between Enter Into LVRT
Exit LVRT Threshold and Exit LVRT Endpoint.
4
Endpoint
5 Gradient K1 K-factor for reactive power during LVRT.
Zero Current
6 The system outputs zero current during LVRT.
Mode
Entry Thresh-
7 Set the entry threshold of zero current mode.
old
HVRT
The ratio of the ride through voltage to the rated voltage at OVn
6 OVn Voltage
point during HVRT.

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03 App Operations for Grid-Tied PV Inverters User Manual V2.0-2024-11-10

No. Parameters Description

7 OVn Time The ride through time at OVn point during HVRT.
Enter High
8 Crossing
The inverter will not be disconnected from the utility grid
Threshold
immediately when the grid voltage is between Enter High Crossing
Exit High
Threshold and Exit High Crossing Threshold.
9 Crossing
Threshold
10 Slope K2 K-factor for reactive power during HVRT.
Zero Current
11 The system outputs zero current during HVRT.
Mode
Entry Thresh-
12 Set the entry threshold of zero current mode.
old
Current
Set the current distribution mode. Supports: Constant Current Mode,
13 Distribution
Reactive Current Priority Mode, and Active Current Priority Mode.
Mode
Active Power
Recovery Set the active power recover mode after LVRT or HVRT. Supports:
14
Mode After Disable, Gradient Control, or PT-1 Behavior.
Crossing
Power Gra-
15 Realize active power recovery based on the power change slope.
dient
PT-1 Behavior Set the time constant within which the active power changes based on
16
Tau the first order LPF curve.
Traversing
The End Of
Set the active power recover mode after LVRT or HVRT. Supports:
17 Reactive Pow-
Disable, Gradient Control, or PT-1 Behavior.
er Recovery
Mode
Power Gra-
18 Realize active power recovery based on the power change slope.
dient
PT-1 Behavior Set the time constant within which the reactive power changes based
19
Tau on the first order LPF curve.

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 User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

3.11.6 Setting Frequency Ride Through Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Frequency Ride
Through to set the parameters.

Step 2 Enable Frequency Ride Through and set the parameters based on actual needs. Tap
to complete the settings.

No. Parameters Description

The frequency at the UFn point during frequency ride
1 UFn Frequency
through.
The ride through duration at the UFn point during frequen-
2 UFn Time
cy ride through.
The frequency at the OFn point during frequency ride
3 OFn Frequency
through.
The ride through duration at the OFn point during frequen-
4 OFn Time
cy ride through.

3.12 Exporting Safety Parameters

Only for some inverter models in specific regions or countries.
Step 1 Tap Home > Settings > Advanced Settings > Export.

Step 2 Tap Start, Restart or Stop to control the inverter.

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3.13 Powering ON/OFF the Inverter

Step 1 Tap Home > Settings > Advanced Settings > Power on/off.

Step 2 Tap Start, Restart or Stop to control the inverter.

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3.14 Setting PV Access Mode

Select the PV access mode based on the actual connections between the PV strings and MPPT
ports of the inverter.

Step 1 Tap Home > Settings > Advanced Settings > PV Access Mode to set the parameters.

Step 2 Set the access mode to Stand-alone Connect, Partial Parallel Connect or Parallel Con-
nection based on actual connections. Tap Save to complete the settings.

No. Parameters Description

The PV strings are connected to the MPPT terminals one by
1 Stand-alone Connect
one.
The PV strings are connected to the inverter in both stand-
Partial Parallel alone and parallel connection. For example, one PV string
2
Connect connect to MPPT1 ad MPPT2, another PV string connect to
MPPT3.
The external PV string is connected to multi MPPT terminals of
3 Parallel Connect
the inverter.

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3.15 Settting the Load Control

Loads can be controlled by SolarGo app when the inverter supports load control function.

Step 1 Tap Home > Settings > Load Control to set the parameters.

Step 2 Enable Load Control.

Step 3 Set the control mode based on actual needs. Supports: Dry Contact Mode, Time Mode,

Power Settings Mode.

• Dry Contact Mode: when the switch is ON, the loads will be powered; when the switch isOFF,
the power will be cut off. Turn on or off the switch based on actual needs.
• Time Mode: set the time to enable the load, and the load will be powered automatically
within the setting time period.

No. Parameters Description

1 Start Time
The time mode will be on between the start time and end time.
2 End Time
3 Repeat The repeat days.
• Power Settings Mode: Set Inverter Output Power, the inverter will power the loads when
the actual output power of the inverter excess the Inverter Output Power.

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3.16 Change the Login Password

NOTICE
The login password can be changed. Keep the changed password in mind after changing it.
Contact the after-sales service if you forget the password.

Step 1 Tap Home > Settings > Change Login Password, to change the password.

Step 2 Change the password based on actual needs.

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3.17 Upgrading the Firmware

NOTICE
• Upgrade the DSP version, ARM version of the inverter , or firmware version of the commu-
nication module. Some devices do not support upgrading the firmware version through
SolarGo app.
• If the Firmware Upgrade dialog box pops up once logging into the app, click Firmware
Upgrade to directly go to the firmware information page.

Type I
Local Upgrade Requirements:
• The upgrade patch has been obtained from the dealer or the after sales service.
• Duplicate the upgrade patch to the smart phone.
Step 1 Tap Home > Settings > Firmware Upgrade to check the firmware version.
Step 2 Tap > Upload Firmware to import local upgrade patch. Tap Upgrade and follow
the prompts to complete the upgrading.
Step 3 (Optional) Tap > Update Record to check firmware upgrade records.

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 User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

Type II

NOTICE
• When prompted by a red dot on the right of the Firmware Information, click to get the
firmware update information.
• During the upgrade process, ensure that the network is stable and the device remains
connected to SolarGo, otherwise the upgrade may fail.

Step 1 Tap Home > Settings > Firmware Upgrade to check the firmware version.
Step 2 (Optional) Tap Check For Update to check whether there is a latest version to be updated.
Step 3 Tap Firmware Upgrade as prompted to enter the firmware upgrade page.
Step 4 (Optional) Tap Learn More to check the firmware related information, such as Current
Version, New Version, Update Record, etc.
Step 5 Tap Upgrade and follow the prompts to complete the upgrading.

Type III

NOTICE
• The automatic upgrade function is allowed only when a WiFi/LAN Kit-20 or WiFi Kit-20 mod-
ule is applied, and the module firmware version is V2.0.1 and above.
• After enabling the auto-upgrade function, if there is any update and the device is connect-
ed to the network, the corresponding firmware version can be automatically upgraded.

Step 1 Tap Home > Settings > Firmware Upgrade to check the firmware version.

Step 2 Tap or to enable or disable the Automatic Upgrade.

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3.18 Setting the Power-Limited Parameters(Parallel Connected Invert-

ers)
• If the power generated by the PV system cannot be consumed by loads, the remaining power
will be fed into the utility grid. Control the power fed into the grid by setting the Power-Lim-
ited Grid-Connected parameters.
• Only applicable to parallel system with multiple inverters.

Step 1 Connect the master inverter in the parallel system. Tap Home > Settings > Power-Limit-
ed Grid-Connected to set the parameters.

Step 2 Enable Power-Limited Grid-Connected, enter parameters based on actual needs. Tap
Submit to complete settings.

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User Manual V2.0-2024-11-10 03 App Operations for Grid-Tied PV Inverters

No. Parameters Description

Select the output power control mode based on actual
situation.
• Total power: controls the total power at the grid-con-
1 Power-Limited Type nection point to limit the power fed to the power grid.
• Split-phase power: controls the power of each phase at
the grid-connection point to limit the power fed to the
power grid.
System Installed Ca-
2 Set the total capacity of all inverters in the system.
pacity
Set the maximum power that is allowed feed into the utili-
3 Power Limit
ty grid based on local grid standards and requirements.
Power Limit Offset Set the adjustable range of the maximum power that is
4
Value allowed feed into the utility grid.
Power Regulation Set the minimum interval for adjusting the inverter
5
Period power.
• According to the standards and requirements of some
countries or regions, the power feed into the utility
grid is allowed to exceed the limit value within a speci-
Maximum Protection
6 fied duration.
Time • Set the maximum duration from the time when detect-
ing excessive output power to the time when output
power reaches the limit value.
Handling Protection The following measures can be taken when protection
7
Exceptions exception, communication exception or meter communi-
Meter Communication cation exception occurs:
8
Exception Handling • Shutdown: stop the equipment.
Inverter Communica- • Power Limitation: the equipment continues to work at
9 the percentage of the rated power.
tion Exception Handling
Inverter Communica- The protective measures will be taken when the commu-
10
tion Timeout Setting nication exception time exceeds the set time.
Set the ratio of the primary current to the secondary
11 External CT Ratio
current of the external CT.

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4 App Operations for Hybrid Inverters

NOTICE
• All the user interface (UI) screenshots or words in this document are based on SolarGo app
V5.8.0. The UI may be different due to the version upgrade. The screenshots, words or data
are for reference only.
• The method to set parameters is the same for all inverters. But the parameters displayed
varies based on the equipment model and safety code. Refer to the actual interface display
for specific parameters.
• Before setting any parameters, read through user manual of the app and the inverter or
charger to learn the product functions and features. When the inverter parameters are set
improperly, the inverter may fail to connect to the utility grid or fail to connect to the utility
grid in compliance with related requirements and damage the battery, which will affect the
inverter’s power generation.

4.1 Log In as Hybrid Inverter

Step 1 Ensure that the inverter is power on, both the inverter and the communication module
are working properly.

Step 2 Tap Bluetooth or WLAN tab on the homepage of SolarGo app based on the communica-
tion method.

Step 3 (optional): If you choose to connect the device via WiFi, open the WiFi settings of your
phone first and connect to the inverter’s WiFi signal (Solar-WiFi***). Default password:
12345678.

Step 4 Pull down or tap Search Device to refresh the device list. Find the device by the the
inverter serial number. Tap the device name to log in. Select the device by checking the serial
number of the master inverter when multi inverters are parallel connected.

Step 5(optional) For first connection with the device via Bluetooth, there will be a Bluetooth
pairing prompt, tap Pair to continue the connection.

Step 6 Log in as an Owner or an Installer. Initial password: 1234.

Step 7 (optional) If connecting via Solar-WiFi***, modify the initial WiFi password following the
prompts. If connecting via WLA-*** or WFA-***, modify the initial login password following the
prompts.

Step 8 (Optional) If connecting via WLA-*** or WFA-***, enable Bluetooth Stays On following
the prompts as entering the device details page. Otherwise, the bluetooth signal of the device
will be off after disconnection..

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Connecting the inverter via WLAN

NOTICE
• If the SolarGo app version is upgraded to V5.6.2 or later, a Reminder will pop up every
time you connect to the inverter via WLAN to prompt you to change the password. If you
want to permanently close the pop-up window, tap Never Show Again.
• If you forget the new password, reset the password by the smart dongle or the LCD of the
inverter. Restore the dongle to reset the password will loss network configurations before.

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Connecting the inverter via Bluetooth

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4.2 GUI Introductions to Hybrid Inverters

1
2

6
7
No. Name/Icon Description
1 Serial Number Serial number of the connected inverter.
2 Device Status Indicates the status of the inverter, such as Working,Fault, etc.
Energy Flow Indicates the energy flow chart of the PV system. The actual page
3
Chart prevails.
Indicates the system status, such as Safety Code, Working Mode,
4 System Status Battery Model, Battery Status, Power Limit, Three-Phase Un-
balanced Output, etc..
Home Tap Home to checkSerial Number, Device Status, Energy
5
Flow Chart, System Status, etc.
Parameters Tap Parameters to check the inverter Data, like SN,
FW Version, Output(On-Grid), Import Power, Import Total Power,
6 Battery Mode, Battery Capacity, Battery Status, Charge/Discharge
Current Limit, etc.. Or check Alarm like Utility Loss, Undervoltage,
etc..
Settings Tap Settings to set theWorking Mode, Safety Code, Pv
Connect Mode, Battery Connect Mode, SPD, Power Limit, AFCI
7 Detect, DRED/Remote Shutdown/RCR, Three-Phase Unbalance,
Battery Function Settings, Load Control, Communication Set-
tings, Shadow Scan,Upgrade Firmware, etc..

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4.3 Configuring Communication Parameters

NOTICE
The communication configuration page varies depending on the communication method.

4.3.1 Setting Privacy and Security

Type I
Step 1 Tap Home > Settings > Communication Setting > Privacy & Security to set the
parameters.
Step 2 Set the new password for the WiFi hotspot of the communication module, and tap Save.
Step 3 Open the WiFi settings of your phone and connect to the inverter’s WiFi signal (Solar-
WiFi***) with the new password.

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Type II
Step 1 Tap Home > Settings > Communication Setting > Privacy & Security to set the
parameters.

Step 2 Enable Bluetooth Stays On or WLAN Control based on actual needs.

No. Parameters Description

Disabled by default. Enable the function, the bluetooth of the
device will be contentious on to keep connected to SolarGo.
1 Bluetooth Stays On
Otherwise, the bluetooth will be off in 5 minutes, and the
device will be disconnected from SolarGo.
Disabled by default. Enable the function, the device and the
SolarGo can be connected through the WLAN when they are
2 WLAN Control
on the same LAN. Otherwise, they cannot be connected even if
they are on the same LAN.

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4.3.2 Configuring Network

The communication configuration page varies depending on the communication method.
Step 1 Tap Home > Settings > Communication Settings > Network Settings to set the
parameters.

Step 2 Set the WLAN or LAN parameters based on actual situation.

No. Parameters Description

1 Network Name Only for WLAN. Select WiFi based on the actual connecting.
Only for WLAN. WiFi password for the actual connected
2 Password
network.
• Enable DHCP when the router is in dynamic IP mode.
3 DHCP • Disable DHCP when a switch is used or the router is in static
IP mode.
4 IP Address
• Do not configure the parameters when DHCP is enabled.
5 Subnet Mask
• Configure the parameters according to the router or switch
6 Gateway Address
information when DHCP is disabled.
7 DNS Server

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4.3.3 Configuring APN Parameters

Configure the SIM card information of 4G communication device.
Step 1 Tap Home > Settings > Communication Settings > 4G, to set the parameters.

Step 2 Set the region and operator based on actual needs.

4.3.4 Configuring RS485 Parameters

NOTICE
Set the communication address of the inverter. For a single inverter, the address is set based
on actual needs. For multi connected inverters, the address of each inverter should be
different while cannot be 247.

Step 1 Tap Home > Settings > Communication Settings > RS485 to set the parameters.

Step 2 Set the Modbus Address And Baud Rate base on actual situation.

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4.3.5 WLAN Detection

Step 1 Tap Home > Settings > Communication Settings > WLAN Detection.

Step 2 Tap Diagnosis to check the network connection status.

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4.4 Setting the Wiring Method

NOTICE
• Only for ET40-50kW series inverters.
• Do not set the Wiring Method if the inverter is installed for the first time and only one
inverter is applied.

Step 1 Tap Home > Settings > Wiring Method.

Step 2 If the system is a single inverter system, select Device Stand-Alone Workking. If the
system is a parallel system with multiple inverters, select Multiple Device Parallel Working.

Step 3 Tap Save to complete the settings, and tap Confirm to restart the device.
4

2
3

1 Select STS-BACKUP Port

Parallel Connect if the inverters
are connected in parallel both
on-grid and off-grid.

Select STS-BACKUP Port Stand-

alone Connect if the inverters
are connected in parallel on-grid,
but cannot be connected in
parallel off-grid.

Select No STS Box if no STS is

connected.

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4.5 Quick Setting the Basic Information

NOTICE
The setting page varies depending on inverter model.

Type I (for models such as ET 15-30kW)

NOTICE
• The parameters will be configured automatically after selecting the safety country/region,
including overvoltage protection, undervoltage protection, overfrequency protection,
underfrequency protection, voltage/frequency connection protection, cosφ curve, Q(U)
curve, P(U) curve, FP curve, HVRT, LVRT, etc. Tap Home > Settings > Advanced Settings >
Safety Parameters to check the parameters after selecting the safety country.
• The power generation efficiency is different in different working modes. Set the working
mode according to the local requirements and situation.
• Back-up mode, Economic mode, and Smart charging mode can be enabled at the same
time.
• Self-use mode:
• Back-up mode: The back-up mode is mainly applied to the scenario where the grid is
unstable. When the grid is disconnected, the inverter turns to off-grid mode and the
battery will supply power to the load; when the grid is restored, the inverter switches to
grid-tied mode.
• Economic mode: It is recommended to use economic mode in scenarios when the
peak-valley electricity price varies a lot. Select Economic mode only when it meets
the local laws and regulations. Set the battery to charge mode during Vally period to
charge battery with grid power. And set the battery to discharge mode during Peak
period to power the load with the battery.
• Smart charging: In some countries/regions, the PV power feed into the utility grid
is limited. Select Smart Charging to charge the battery using the surplus power to
minimize PV power waste.
• Peak shaving mode: Peak shaving mode is mainly applicable to peak power limited
scenarios. When the total power consumption of the load exceeds the power
consumption quota in a short period of time, battery discharge can be used to reduce
the power exceeding the quota.

Step 1 Tap Home > Settings > Quick Settings to set the parameters.

Step 2 Enter the password for quick settings. Password: goodwe2010 or 1111.

Step 3 Select safety country accordingly. Tap Next to set the Battery Connect Mode.

Step 4 Select the actual mode in which the battery is connected to the inverter. The basic set-
tings are completed if there is no battery connected in the system. Tap Next to set the Battery
Model if there is any battery connected in the system.

Step 5 Select the actual battery model. Tap Next to set the Working Mode.

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Password: goodwe2010
or 1111.

1
5

10

9 11

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Step 6 Set the working mode based on actual needs. Tap Next to conduct System Self-Test.
• If Peakshaving mode is selected, tap Settings to set the parameters.

14

13

12

No. Parameters Description

Peakshaving
1 Start Time The utility grid will charge the battery between Start Time and
End Time if the load power consumption do not exceed the
2 End Time power quota. Otherwise, only PV power can be used to charge
the battery.
Set the maximum power limit allowed to purchase from the
Import Power grid. When the loads consume power exceed the sum of the
3
Limit power generated in the PV system and Import Power Limit, the
excess power will be made up by the battery.
In Peak Shaving mode, the battery SOC should be lower than
Reserved SOC Reserved SOC For Peakshaving. Once the battery SOC is
4
For Peakshaving higher than Reserved SOC For Peakshaving, the peak shaving
mode fails.

• When Self-Use Mode is selected, tap Settings to set the Depth Of Discharge(On-Grid)
and Depth Of Discharge(Off-Grid). And tap Advanced Settings to set Back-Up Mode,
Economic Mode or Smart Charging based on actual needs. If Economic Mode is select-
ed, tap Add to set the working time and working mode of the battery group.

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13
12

14

No. Parameters Description

Self-use mode
Depth Of Dis- The maximum depth of discharge of the battery when the
1
charge(On-Grid) system is working on-grid.
Depth Of Dis- The maximum depth of discharge of the battery when the
2
charge(Off-Grid) system is working off-grid.
Back-up mode
Charging From Enable Charging From Grid to allow power purchasing from the
3
Grid utility grid.
The percentage of the purchasing power to the rated power of
4 Rated Power
the inverter.
Economic mode
5 Start Time Within the Start Time and End Time, the battery is charged or
discharged according to the set Battery Mode as well as the
6 End Time
Rated Power.
7 Battery Mode Set the Battery Mode to Charging or Discharging accordingly.
The percentage of the charging/discharging power to the
8 Rated Power
ratedpower of the inverter.

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No. Parameters Description

Charge Cut-off The battery stop charging/discharging once the battery SOC
9
SOC reaches Charge Cut-off SOC.
Smart charging
Smart Charging Set the smart charging months. More than one month can be
10
Month set.
Set the Peak Limiting Power in compliance with local laws and
Peak Limiting
11 regulations. The Peak Limiting Power shall be lower then the
Power
output power limit specified by local requirements.
12 Switch To Charge
During Charging time, the PV power will charge the battery.
13 Charging Time

Step 6 Execute device self-check or skip it based on actual needs.

Step 7 Tap Recheck or Next to complete the test based on your actual needs. Tap Export to
export the test reports if needed.

Step 8 Tap Complete to complete the quick settings.

16

15

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Type II (for models such as ET 5-10kW)

NOTICE
The parameters will be configured automatically after selecting the safety country/region,
including overvoltage protection, undervoltage protection, overfrequency protection,
underfrequency protection, voltage/frequency connection protection, cosφ curve, Q(U) curve,
P(U) curve, FP curve, HVRT, LVRT, etc. Tap Home > Settings > Advanced Settings > Safety
Parameters to check the parameters after selecting the safety country.
The power generation efficiency is different in different working modes. Set the working mode
according to the local requirements and situation.
• General Mode: The power generated by the PV panels firstly supports the load, secondly it
charges the battery, and the rest of the power is exported to the grid.
• Forced Off-Grid Mode: PV and batteries form a purely off-grid system, suitable for grid-
free areas.
• Backup mode: Battery is only discharged for urgent use to support backup loads when
grid is unavailable.
• TOU mode: It is recommended to use economic mode in scenarios when the peak-valley
electricity price varies a lot. Select Economic mode only when it meets the local laws and
regulations.
• Peak Shaving Mode: Peak Shaving mode is mainly applicable to industrial and commercial
scenarios. When the total power consumption of the load exceeds the power consumption
quota in a short period of time, battery discharge can be used to reduce the power
exceeding the quota.

Select safety coun-

2 try accordingly.

Password:
goodwe2010 or 1111

5
1

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6
10

Select the battery brand

and model based on the
actual battery connected
to the inverter.

Select a working mode

based on actual needs.

9 11
7

12

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4.6 Setting the SPD

After enabling SPD, when the SPD module is abnormal, there will be SPD module abnormal
alarm prompt.

Step 1 Tap Home > Settings > Basic Settings > SPD, to set the parameters.

Step 2 Tap or to enable or disable the function based on actual needs.

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4.7 Setting the Shadow Scan

Enable Shadow Scan when the PV panels are severely shadowed to optimize the power
generation efficiency.
Step 1 Tap Home > Settings > Basic Settings> Shadow Scan, to set the parameters.

Step 2 Tap or to enable or disable the function based on actual needs. Set the Shadow
Scan interval and MPPT shadow scan if the inverter supports.

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4.8 Setting the Back-up Power

After enabling Backup, the battery will power the load connected to the backup port of the
inverter to ensure Uninterrupted Power Supply when the power grid fails.

Step 1 Tap Home > Settings > Basic Settings > Backup, to set the parameters.

Step 2 Set the backup supply function based on actual needs.

No. Parameters Description

UPS Mode - Full
1 Check whether the utility grid voltage is too high or too low.
Wave Detection
UPS Mode - Half
2 Check whether the utility grid voltage is too low.
Wave Detection
UPS Mode -
3 Stop detecting utility grid voltage.
Supports LVRT
First Cold Start (Off- Take effect once. In off-grid mode, enable First Cold Start (Off-
4
grid) grid) to output backup supply with battery or PV.
Cold Start Holding Take effect multiple times. In off-grid mode, enable First Cold
5
(Off-grid) Start (Off-grid) to output backup supply with battery or PV.
Once the power of loads connected to the inverter BACK-UP
ports exceeds the rated load power, the inverter will restart and
detect the power again. The inverter will perform restart and
Clear Overload
6 detection several times until the overloading problem is solved.
History Tap Clear Overload History to reset the restart time interval
after the power of the loads connected to the BACK-UP ports
meets the requirements. The inverter will restart immediately.

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4.9 Setting Auto-Test

Enable AUTO TEST to set auto test for grid tying in compliance with local grid standards and
requirements.
Step 1 Tap Home > Settings > Basic Settings > Auto Test to set the parameters.

Step 2 Set Auto-Test based on actual needs.

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4.10 Setting the Connected Phase

The standards of some countries/regions require that the phase sequence of inverters should be
set when three single phase inverters form a three phase equipment.
Step 1 Tap Home > Settings > Basic Settings > Connected Phase Settings to set the param-
eters.

Step 2 Set the phase sequence of the inverter based on actual connections. Tap Save to com-
plete the settings.

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4.11 Setting DRED/Remote Shutdown/RCR

NOTICE
Password for Advanced Settings: goodwe2010 or 1111.
Enable DRED/Remote Shutdown/RCR before connecting the third party DRED, remote
shutdown, or RCR device to comply with local laws and regulations.
Step 1 Tap Home > Settings > Advanced Settings > DRED/Remote Shutdown/RCR to set the
parameters.

Step 2 Tap or to enable or disable the function based on actual needs.

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4.12 Setting Three-phase Unbalanced Output

Enable the Three-phase unbalanced output when connecting unbalanced loads, which means
L1, L2, L3 of the inverter respectively connected to loads with different power. Only for three
phase inverters.

Step 1 Tap Home > Settings > Advanced Settings > Three-phase Unbalanced Output to set
the parameters.

Step 2 Tap or to enable or disable the function based on actual needs.

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4.13 Setting the Backup N and PE Relay Switch

To comply with local laws and regulations, ensure that the relay inside the back-up port remains
closed and the N and PE wires are connected when the inverter is working off-grid.

Step 1 Tap Home > Settings > Advanced Settings > Backup N and PE Relay Switch to set the
parameters.

Step 2 Tap or to enable or disable the function based on actual needs.

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4.14 Setting Power Limit Parameters

4.14.1 Power Limit Setting (For countries/regions except Australia)

Step 1 Tap Home > Settings > Advanced Settings > Power Limit to set the parameters.

Step 2 Tap or to enable or disable the function based on actual needs.

Step 3 Enter the parameters and tap √. The parameters are set successfully.

No. Parameters Description

Enable Power Limit when power limiting is required by local grid
1 Power Limit
standards and requirements.
Set the value based on the actual maximum power feed into the
2 Export Power
utility grid.
External CT Set the ratio of the primary current to the secondary current of the
3
Ratio external CT.

4.14.2 Power Limit Setting (Only for Australia)

Step 1 Tap Home > Settings > Advanced Settings > Power Limit to set the parameters.

Step 2 Tap or to enable or disable the function based on actual needs.

Step 3 Enter the parameters and tap √. The parameters are set successfully.

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No. Parameters Description

Enable Soft Limit when power limiting is required
1 Soft Limit
by local grid standards and requirements.
Set the value based on the actual maximum power
2 Power Limit
feed into the utility grid.
After enabling this function, the inverter and the
utility grid will automatically disconnect when the
3 Hard Limit
power feeds into the grid exceeds the required
limit.
Set the ratio of the primary current to the
4 External CT Ratio
secondary current of the external CT.

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4.15 Set the AFCI Detection

Step 1 Tap Home > Settings > Advanced Settings > AFCI Test to set the parameters.

Step 2 Enable AFCI Test, Clear AFCI Alarm and Self-Check based on actual needs.

No. Parameters Description

1 AFCI Test Enable or disable AFCI accordingly.
2 AFCI Test Status The detection status like Not Self-checking.
3 Clear AFCI Alarm Clear alarm records.
4 Self-check Tap to check whether the AFCI function works normally.

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4.16 Setting the Battery

Step 1 Tap Home > Settings > Advanced Settings > Battery Function Setting to set the
parameters.

Step 2 Enter the parameters and tap ‘√’. The parameters are set successfully.

Lithium battery

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No. Parameters Description

Start battery protection when the battery capacity is lower than
1 SOC Protection
the Depth of Discharge.
Depth Of
2 Discharge (On-
Grid) Indicates the depth of discharge of the battery when the inverter
Depth Of is on-grid or off-grid.
3 Discharge (Off-
grid)
The battery will be charged to preset SOC protection value by
Backup SOC utility grid or PV when the system is running on-grid. So that the
4
Holding battery SOC is sufficient to maintain normal working when the
system is off-grid.
SOC For Stopping Stop charging the battery once the battery SOC reaches SOC For
5
Charging Stopping Charging.
Indicates the percentage of the charging power to the inverter
rated power when enabling Immediate Charging.
Immediate
6 For example, setting the Immediate Charging Power of a
Charging Power
10kW inverter to 60 means the charging power of the inverter is
10kW*60%=6kW.
7 Start Tap to start charging immediately.
8 Stop Tap to stop charging immediately.

Lead Acid Battery

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No. Parameters Description

Parameter Settings
1 Rated Capacity Set the battery capacity based on actual connected battery.
Internal Resis- Set the battery internal resistance based on actual connected
2
tance battery.
• The battery charging voltage will be influenced by the battery
temperature. Based on 25℃, each time the battery tempera-
ture changes 1℃, the upper limit of the charging voltage will be
Temperature
3 adjusted according to the Temperature Compensation.
Compensation
• For example, if the Temperature Compensation is 10, when
the battery temperature rises to 26℃, the upper limit of the
charging voltage will decrease by 10mV.
Lower Limit
Set the minimum voltage during battery discharging based on
4 of Discharge
actual needs.
Voltage
Maximum Dis-
5 Set the maximum discharging current based on actual needs.
charging Current
Maximum
6 Set the maximum charging current based on actual needs.
Charging Current
Constant Set the charging voltage during constant charging based on actual
7
Charging Voltage needs..
Set the charging voltage during floating charging based on actual
8 Float Voltage
needs.
Maximum Cur-
rent For Switch- Set the maximum charging current when the charging mode
9
ing To Fload switch from equalization/constant charging to float charging.
Charge
The Time of Float Set the charging time when the charging mode switch from qual-
10
Charging ization/constant charging to float charging.
Equalization
11 Set the charging intervals for equalization charge.
Cycle
SOC Protection
Start battery protection when the battery capacity is lower than
12 SOC Protection
the Depth of Discharge.
Depth Of
13 Discharge (On-
Grid) Indicates the depth of discharge of the battery when the inverter
Depth Of is on-grid or off-grid.
14 Discharge (Off-
grid)

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No. Parameters Description

The battery will be charged to preset SOC protection value by
Backup SOC utility grid or PV when the system is running on-grid. So that the
15
Holding battery SOC is sufficient to maintain normal working when the
system is off-grid.
Immediate Charging
SOC For Stopping Stop charging the battery once the battery SOC reaches SOC For
16
Charging Stopping Charging.
Indicates the percentage of the charging power to the inverter
rated power when enabling Immediate Charging.
Immediate
17 For example, setting the Immediate Charging Power of a
Charging Power
10kW inverter to 60 means the charging power of the inverter is
10kW*60%=6kW.
18 Start Tap to start charging immediately.
19 Stop Tap to stop charging immediately.

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4.17 Setting PV Connect Mode

Select the PV access mode based on the actual connections between the PV strings and MPPT
ports of the inverter.

Step 1 Tap Home > Settings > Advanced Settings > PV Connect Mode to set the parameters.

Step 2 Set the access mode to Independent Access, Partial Parallel Connect or Parallel Con-
nection based on actual connections. Tap Save to complete the settings.

No. Parameters Description

The PV strings are connected to the MPPT terminals one by
1 Stand-alone Connect
one.
The PV strings are connected to the inverter in both stand-
Partial Parallel alone and parallel connection. For example, one PV string
2
Connect connect to MPPT1 ad MPPT2, another PV string connect to
MPPT3.
The external PV string is connected to multi MPPT terminals of
3 Parallel Connect
the inverter.

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4.18 Setting the Unbalance Voltage Function

Step 1 Tap Home > Settings > Advanced Settings > Unbalance Voltage Function to se the
parameters.

Step 2 Tap or to enable or disable the function based on actual needs.

Step 3 After enabling the Unbalance Voltage Function, set parameters based on actual needs.
And tap ‘√’.The parameters are set successfully.

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4.19 Setting Safety Parameters

NOTICE
Set the custom safety parameters in compliance with local requirements. Do not change the
parameters without the prior consent of the grid company.

4.19.1 Setting the Active Curve

4.19.1.1 Setting the P(F) Curve
Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Active Curve
Settings to set the parameters.

Step 2 Set the parameters based on actual needs.

Power Prated%

Power Prated%

100 100

0 0

-100 -100

49.0 49.5 50.0 50.5 51.0 51.5 52.0 52.5 47.0 47.5 48.0 48.5 49.0 49.5 50.0 50.5 51.0
Frequency Hz Frequency Hz

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No. Parameters Description

Output Active
1 Set the output power of the inverter.
Power
Enable P(F) Curve when it is required by local grid standards and
2 P(F) Curve
requirements.
The inverter output active power will decrease when the utility grid
Overfrequency
3 frequency is too high. The inverter output power will decrease when the
Threshold
utility grid frequency is higher than Overfrequency Threshold.
The inverter output active power will decrease when the utility
Overfrequency grid frequency is too high. The inverter output power will
4
Endpoint stop decreasing when the utility grid frequency is higher than
Overfrequency Endpoint.
Overfrequency The inverter output active power will decrease when the utility grid
5
Unloading frequency is too high.
The inverter output active power will increase when the utility grid
Underfrequency
6 frequency is too low. The inverter output power will increase when
Threshold
the utility grid frequency is lower than Underfrequency Threshold.
The inverter output active power will increase when the utility grid
Underfrequency frequency is too low. The inverter output power will stop increasing
7
Endpoint when the utility grid frequency is lower than Underfrequency
Endpoint.
Power
The inverter output active power will increase when the utility grid
Response to
8 frequency is too low. Indicates the slope when the inverter
Underfrequency
output power increases.
Gradient
Observation Indicates the time the output power of the inverter needs for
9
Time recovering after the power grid recovers.
The inverter output active power will decrease when the utility grid
Upper
10 frequency is too high. The inverter output power will increase when
Frequency
the utility grid frequency is lower than Underfrequency Threshold.
The inverter output active power will increase when the utility grid
Lower
11 frequency is too low. The inverter output power will decrease when
Frequency
the utility grid frequency is higher than Overfrequency Threshold.
Reconnection
12 Indicates the variation slope when the power recovers.
Gradient
Recovery Power
13 Indicates the variation slope when the power recovers.
Slope

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4.19.1.2 Setting the P(U) Curve

When the grid voltage is too high, decrease the inverter output power to decrease the grid-tied
power.
Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Active Curve
Settings to set the parameters.

Step 2 Enter the parameters. The inverter will adjust the active output power to the apparent
power ratio in real-time according to the actual grid voltage to the rated voltage ratio.

P1 P2 P3
Active Power, Prated

P
(%)

P4

V1 V2 V3 V4 Inverter power, V

No. Parameters Description

Enable P(U) Curve when it is required by local grid standards
1 P(U) Curve
and requirements.
The percentage of actual voltage to the rated voltage at Vn
2 Vn Voltage point, n=1, 2, 3, 4.
For example, setting Vn Voltage to 90 means V/Vrated%=90%.
The percentage of the output active power to the apparent
power at Vn point, (n=1, 2, 3, 4).
3 Vn Active Power
For example, setting Vn Reactive Power to 48.5 means P/
Prated%=48.5%
The power is required to reach 95% in the first order LPF curve
4 Time Constant
within three time constant.

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4.19.2 Setting the Reactive Power Mode

4.19.2.1 Setting the Fix PF

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Power
Mode Settings to set the parameters.

Step 2 Set the parameter based on actual needs. The power factor remains fixed during the
inverter working process.

No. Parameters Description

Enable Fix PF when it is required by local grid standards and
1 Fix PF
requirements.
2 Under-excited Set the power factor as lagging or leading based on actual needs
3 Over-excited and local grid standards and requirements.

Set the power factor based on actual needs. Range: 0-~-0.8, or

4 Power Factor
+0.8~+1.

4.19.2.2 Setting the Fix Q

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Power
Mode Settings to set the parameters.

Step 2 Set the parameter based on actual needs. The output reactive power remains fixed
during the inverter working process.

No. Parameters Description

Enable Fix Q when it is required by local grid standards and
1 Fix Q
requirements.
2 Under-excited Set the reactive power as inductive or capacitive reactive power
3 Over-excited based on actual needs and local grid standards and requirements.

4 Reactive Power The percentage of reactive power to the apparent power.

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4.19.2.3 Setting the Q(U) Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Power
Mode Settings to set the parameters.

Step 2 Enter the parameters. The inverter will adjust the reactive power to the apparent power
ratio in real-time according to the actual grid voltage to the rated voltage ratio.

Reactive power, Q/ Q Q1

Srated (%)

Q2 Q3
V1 V2 V3 V4 Inverter voltage, V

Q4

No. Parameters Description

Enable Q(U) Curve when it is required by local grid standards and
1 Q(U) Curve
requirements.
The percentage of actual voltage to the rated voltage at Vn point, n=1,
2 Vn Voltage 2, 3, 4.
For example, setting Vn Voltage to 90 means V/Vrated%=90%.
The percentage of the reactive output power to the apparent power at
Vn Reactive
3 Vn point, n=1, 2, 3, 4.
Power
For example, setting Vn Reactive Power to 48.5 means Q/Srated%=48.5%
Time The power is required to reach 95% in the first order LPF curve within
4
Constant three time constant.
Lock-In
5 When the inverter output reactive power to the rated power ratio is
Power
between the Lock-in power and Lock-out power, the ratio meets Q(U)
Lock-out curve requirements.
6
Power
7 Min. cosPhi Set the lower limit of the power factor.

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4.19.2.4 Setting the Cosφ Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Power
Mode Settings to set the parameters.

Step 2 Enter the parameters. The inverter will adjust the active output power to the apparent
power ratio in real-time according to the actual grid voltage to the rated voltage ratio.

Leading

0.95

A B
Cosφ

1
25%
0%

50%

75%

100%
Active Power,
P/Prated(%)

0.95
C
Lagging

No. Parameters Description

Enable Cosφ Curve when it is required by local grid standards and
1 Cosφ(P) Curve
requirements.
Point A/B/C/D The percentage of the inverter output active power to the rated power
2
Power at point A/B/C/D.
Point A/B/C/D
3 The power factor at point A/B/C/D.
Cosφ
The power is required to reach 95% in the first order LPF curve within
4 Time Constant
three time constant.
5 Lock-in Voltage
When the grid voltage is between Lock-in Voltage and Lock-out
Lock-out
6 Voltage, the voltage meets Cosφ curve requirements.
Voltage
The Cosφ curve cannot work when the output active power to rated
7 Lock-out Power
power ratio is lower than the Lock-out power.

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4.19.3 Setting Protection Parameters

4.19.3.1 Setting Voltage Protection Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Protection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs.

No. Parameters Description

1 OV Stage n Trip Value Set the grid overvoltage protection threshold value.
2 OV Stage n Trip Time Set the grid overvoltage protection tripping time.
3 UV Stage n Trip Value Set the grid undervoltage protection threshold value.
4 UV Stage n Trip Time Set the grid undervoltage protection tripping time.
10min Overvoltage Trip
5 Set the 10min overvoltage protection threshold value.
Threshold

4.18.3.2 Setting Frequency Protection Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Protection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs.

No. Parameters Description

Set the level n overfrequency protection threshold
1 OF Stage n Trip Value
value.
Set the level n overfrequency protection tripping
2 OF Stage n Trip Time
time.
Set the level n underfrequency protection threshold
3 UF Stage n Trip Value
value.
Set the level n underfrequency protection tripping
4 UF Stage n Trip Time
time.
Set the grid overfrequency protection threshold
5 OF Stage n Trip Value
value.
6 OF Stage n Trip Time Set the grid overfrequency protection tripping time.
Set the grid underfrequency protection threshold
7 UF Stage n Trip Value
value.
8 UF Stage n Trip Time Set the grid underfrequency protection tripping time.

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4.19.4 Setting Connection Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Protection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs.

P/Srated (%)
100%

50%

0 1 2 3 4 5 6 7
Time (min)

Linearity boundary (high)

Desired ramp rate
Linearity boundary (low)

No. Parameters Description

Ramp Up
The inverter cannot connect to the grid if it is powered on for the first
1 Upper Voltage
connection and the grid voltage is higher than the Upper Voltage.
The inverter cannot connect to the grid if it is powered on for the first
2 Lower Voltage
connection and the grid voltage is lower than the Lower Voltage.
The inverter cannot connect to the grid if it is powered on for the
Upper
3 first connection and the grid frequency is higher than the Upper
Frequency
Frequency.
The inverter cannot connect to the grid if it is powered on for the
Lower
4 first connection and the grid frequency is lower than the Lower
Frequency
Frequency.
The waiting time for connecting the inverter to the grid when
Observation meeting the following requirements.
5
Time 1. The inverter is powered on for the first connection.
2. The utility grid voltage and frequency meet certain requirements.
Soft Ramp Up
6 Enable the start up power slope.
Gradient

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No. Parameters Description

Indicates the percentage of incremental output power per minute
based on the local requirements when the inverter is powered on for
Soft Ramp Up
7 the first time.
Gradient
For example, setting Soft Ramp Up Gradient to 10 means the start-
up slope is 10%Prated/min.
Observation Time for self-checking when the inverter is powered on for the first
8
Time time.
Reconnection
The inverter cannot connect to the grid if it is reconnecting due to a
9 Upper Voltage
fault and the grid voltage is higher than the Upper Voltage.
The inverter cannot connect to the grid if it is reconnecting due to a
10 Lower Voltage
fault and the grid voltage is lower than the Lower Voltage.
Upper The inverter cannot connect to the grid if it is reconnecting due to a
11
Frequency fault and the grid frequency is higher than the Upper Frequency.
Lower The inverter cannot connect to the grid if it is reconnecting due to a
12
Frequency fault and the grid frequency is lower than the Lower Frequency.
The waiting time for connecting the inverter to the grid when
Observation meeting the following requirements.
13
Time 1. The inverter is reconnecting to the grid due to a fault.
2. The utility grid voltage and frequency meet certain requirements.
Reconnection
14 Enable the start up power slope.
Gradient
Indicates the percentage of incremental output power per minute
based on the local requirements when the inverter is not connected
Reconnection
15 to the grid for the first time.
Gradient
For example, setting Reconnection Gradient to 10 means the
reconnect slope is 10%P/Srated/min.
Observation Indicates the duration for the output power increases to the rated
16
Time power when the inverter reconnects to the utility grid due to a fault.

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4.19.5 Setting Voltage Ride Through Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Voltage Ride
Through to set the parameters.

Step 2 Set the parameters based on actual needs.

No. Parameters Description

LVRT
The ratio of the ride through voltage to the rated voltage at UVn
1 UVn Voltage
point during LVRT.
2 UVn Time The ride through time at UVn point during LVRT.
Enter Into
3 LVRT Thresh- The inverter will not be disconnected from the utility grid
old immediately when the grid voltage is between Enter Into LVRT
Exit LVRT Threshold and Exit LVRT Endpoint.
4
Endpoint
5 Gradient K1 K-factor for reactive power during LVRT.
Zero Current
6 The system outputs zero current during LVRT.
Mode
Entry Thresh-
7 Set the entry threshold of zero current mode.
old
HVRT
The ratio of the ride through voltage to the rated voltage at OVn
6 OVn Voltage
point during HVRT.
7 OVn Time The ride through time at OVn point during HVRT.
Enter High
8 Crossing
The inverter will not be disconnected from the utility grid
Threshold
immediately when the grid voltage is between Enter High Crossing
Exit High
Threshold and Exit High Crossing Threshold.
9 Crossing
Threshold
10 Slope K2 K-factor for reactive power during HVRT.
Zero Current
11 The system outputs zero current during HVRT.
Mode
Entry Thresh-
12 Set the entry threshold of zero current mode.
old

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4.20 Exporting Safety Parameters

After selecting the safety code, some models support exporting safety parameter files.
Step 1 Tap Home > Settings > Advanced Settings > Export to export the parameters.

Step 2 Select Safety Parameters, and tap Export to start downloading the current safety
parameter file. When the export is complete, tap Share and choose how you want to open the
exported file.

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4.21 Setting Generator/Load Control

Loads and generators can be controlled by SolarGo app when the inverter supports load control
function.

NOTICE
Some inverters support load control only.

Type I
Step 1 Tap Home > Settings > Port Connection, to set the parameters.

Step 2 Select Generator Control or Load Control based on actual needs.

Step 3 (Optional) When setting the generator control function, select the generator type ac-
cording to the actual access situation. Currently supported:Not Installed, Manual Control Of
Generator, or Automatic Control Generator. And set the parameters according to the selected
generator type.
• Not Installed: if no generator is connected, select Not Installed.
• Manual Control Of Generator(Doesn’t Support Dry Node Connection):
• Automatic control generator (Supports dry node connection):

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No. Parameters Description

1 Startup Mode Switch Control Mode/Automatic Control Mode
Generator Dry Node Only for Switch Control Mode. Enable Generator Dry Node
2
Switch Switch to start the generator.
Prohibited Working Only for Automatic Control Mode. Set the time period during
3
Hours which the generator cannot work.
Generator Information Settings
4 Rated Power Set the rated power of the generator.
Set the generator's continuous runtime, after which the genera-
5 Running Time
tor will be turned off.
6 Upper Voltage
Set the operation voltage range of the generator.
7 Lower Voltage
8 Upper Frequency
Set the operation frequency range of the generator.
9 Lower Frequency
Delay Time Before
10 Set the time generator running without loads.
Loading
Generator To Charge The Battery
11 Max Charging Power Set the charging power to charge the battery with a generator.
Set the SOC threshold to turn on the generator when lithium
batteries are connected. The dry contact will be connected to
12 Start SOC
start the generator when the battery SOC is lower than Start
SOC.
Set the SOC threshold to turn off the generator when lithium
batteries are connected. The dry contact will be disconnected
13 Stop SOC
to stop the generator when the battery SOC is higher than Stop
SOC.
Set the voltage threshold to turn on the generator when
lead-acid batteries are connected. The dry contact will be con-
14 Turn-on Voltage
nected to start the generator when the battery voltage is lower
than Turn-on Voltage.
Set the voltage threshold to turn off the generator when
lead-acid batteries are connected. The dry contact will be
15 Close Voltage
disconnected to stop the generator when the battery voltage is
higher than Close Voltage.

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Step 4 (Optional) Set the control mode based on actual needs. Currently supports: Dry Contact
Mode, Time Mode, SOC Mode.

• Dry Contact Mode: when the switch is ON, the loads will be powered; when the switch is
OFF, the power will be cut off. Turn on or off the switch based on actual needs.

• Time Mode: set the time to enable the load, and the load will be powered automatically
within the setting time period. Select standard mode or intelligent mode.

No. Parameters Description

1 Standard The loads will be powered within the setting time period.
Once the excess energy of the photovoltaic exceeds the
2 Intelligent load nominal power within the time period, the loads will be
powered.
3 Start Time The time mode will be on between the Start Time and End
4 End Time Time.

5 Repeat The repeat days.

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No. Parameters Description

The shortest load working time after the loads been powered.
Load Consumption The time is set to prevent the loads be turned on and off
6
Time frequently when the PV power fluctuates greatly. Only for
Intelligent mode.
The loads will be powered when the excess energy of the
7 Load Rated Power photovoltaic exceeds the nominal power of load. Only for
Intelligent mode.

• SOC Mode: the inverter has integrated dry contact controlling port, which can control
whether the load is powered or not by contactor. In off-grid mode, the load connected to the
port will not be powered if the BACKUP overload is detected or the battery SOC value is lower
than the Off-grid battery protection value. Set Off-grid Battery Protection Value based on
actual needs.

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Type II

NOTICE
• Only for ET40-50kW series inverters.
• Generator connection and control is supported only when an STS is connected to the
inverter.
• Load control is supported only when an STS is connected to the inverter. The inverter can
control loads connected to the GENERATOR port or BACKUP LOAD port of the STS.
Step 1 Tap Home > Settings > Port Connection, to set the parameters.

Step 2 Select Generator Connection or Load Connection based on actual needs.

Step 3 (Optional) When setting the generator control function, select the generator type ac-
cording to the actual access situation. Currently supported:Not Installed, Manual Control Of
Generator, or Automatic Control Generator. And set the parameters according to the selected
generator type.
• Not Installed: if no generator is connected in the system, select Not Installed.
• Manual Control Of Generator(Doesn’t Support Dry Node Connection): Start or stop the
generator manually. The inverter cannot control the generator when Manual Control Of
Generator(Doesn’t Support Dry Node Connection) is selected.
• Automatic control generator (Supports dry node connection): If the generator has dry
contact port and is connected to the inverter, set the generator control mode to Switch
Control Mode or Automatic Control Mode based on actual needs.
• Switch Control Mode: The generator will start working when the Generator Dry Node
Switch is on, and stop automaticallly after reaching Run Time.
• Automatic Control Mode: The generator will work during Run Time, but stop working
during Prohibited Working Hours.

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No. Parameters Description

1 Startup Mode Switch Control Mode/Automatic Control Mode
Switch Control Mode
Generator Dry Node Only for Switch Control Mode. Enable Generator Dry Node
2
Switch Switch to start the generator.
Set the generator’s continuous runtime, after which the genera-
3 Run Time
tor will be turned off.
Automatic Control Mode
Prohibited Working Only for Automatic Control Mode. Set the time period during
4
Hours which the generator cannot work.
Set the generator’s continuous runtime, after which the genera-
5 Run Time
tor will be turned off.

No. Parameters Description

Generator Information Settings
1 Rated Power Set the rated power of the generator.
2 Upper Voltage
Set the operation voltage range of the generator.
3 Lower Voltage
4 Upper Frequency
Set the operation frequency range of the generator.
5 Lower Frequency
Delay Time Before
6 Set the time generator running without loads.
Loading
Generator To Charge The Battery
7 Max Charging Power Set the charging power to charge the battery with a generator.
Set the SOC threshold to turn on the generator when lithium
SOC for Starting batteries are connected. The dry contact will be connected to
8
Charging start the generator when the battery SOC is lower than SOC for
Starting Charging.
Set the SOC threshold to turn off the generator when lithium
SOC for Stoping batteries are connected. The dry contact will be disconnected to
9
Charging stop the generator when the battery SOC is higher than SOC for
Stoping Charging.
Set the voltage threshold to turn on the generator when
lead-acid batteries are connected. The dry contact will be con-
11 Turn-on Voltage
nected to start the generator when the battery voltage is lower
than Turn-on Voltage.
Set the voltage threshold to turn off the generator when
lead-acid batteries are connected. The dry contact will be
12 Close Voltage
disconnected to stop the generator when the battery voltage is
higher than Close Voltage.

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Step 4 (Optional) Control loads connected to the GENERATOR port or BACKUP LOAD port. Set the
control mode based on actual needs. Currently supports: Dry Contact Mode, Time Mode, SOC
Mode.
• Dry Contact Mode: when the switch is ON, the loads will be powered; when the switch is
OFF, the power will be cut off. Turn on or off the switch based on actual needs.
• Time Mode: set the time to enable the load, and the load will be powered automatically
within the setting time period. Select standard mode or intelligent mode.

No. Parameters Description

1 Standard The loads will be powered within the setting time period.
Once the excess energy of the photovoltaic exceeds the
2 Intelligent load nominal power within the time period, the loads will be
powered.
3 Start Time The time mode will be on between the Start Time and End
4 End Time Time.

5 Repeat The repeat days.

The shortest load working time after the loads been powered.
Load Consumption The time is set to prevent the loads be turned on and off
6
Time frequently when the PV power fluctuates greatly. Only for
Intelligent mode.
The loads will be powered when the excess energy of the
7 Load Rated Power photovoltaic exceeds the nominal power of load. Only for
Intelligent mode.

• SOC Mode: the STS has integrated dry contact controlling port, which can control whether
the load is powered or not by contactor. In off-grid mode, the load connected to the port will
not be powered if the BACKUP/GENERATOR overload is detected or the battery SOC value
is lower than the Off-grid battery protection value. Set Off-grid Battery Protection Value
based on actual needs.

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4.22 Equipment Maintenance

4.22.1 Meter/CT-Assisted Test
Meter/CT-Assisted Test is used to auto-check if the Smart Meter and CT are connected in the
right way and their working status.
Step 1 Tap Home > Settings > Meter/CT Assisted Test to set the function.

Step 2 Tap Start Test to start test. Check Test Result after test.

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4.22.2 Checking Firmware Information/Upgrading Firmware Version

NOTICE
• Upgrade the DSP version, ARM version, BMS version, AFCI version, or STS version of the
inverter, or firmware version of the communication module. Some devices do not support
upgrading the firmware version through SolarGo app.
• If the Firmware Upgrade dialog box pops up once logging into the app, click Firmware
Upgrade to directly go to the firmware information page.

Type I

NOTICE
• When prompted by a red dot on the right of the Firmware Information, click to get the
firmware update information.
• During the upgrade process, ensure that the network is stable and the device remains
connected to SolarGo, otherwise the upgrade may fail.

Step 1 Tap Home > Settings > Firmware Information to check the firmware version.
Step 2 (Optional) Tap Check For Update to check whether there is a latest version to be updated.
Step 3 Tap Firmware Information as prompted to enter the firmware upgrade page.
Step 4 (Optional) Tap Learn More to check the firmware related information, such as Current
Version, New Version, Update Record, etc.
Step 5 Tap Upgrade and follow the prompts to complete the upgrading.

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Type II

NOTICE
• The automatic upgrade function is allowed only when a WiFi/LAN Kit-20 or WiFi Kit-20 mod-
ule is applied, and the module firmware version is V2.0.1 and above.
• After enabling the auto-upgrade function, if there is any update and the device is connect-
ed to the network, the kit firmware version can be automatically upgraded.

Step 1 Tap Home > Settings > Firmware Information to check the firmware version.

Step 2 Tap or to enable or disable the Automatic Upgrade.

4.22.3 Change the WiFi Password

NOTICE
The WiFi password of the communication module can be changed. Keep the changed pass-
word in mind after changing it. Contact the after-sales service if you forget the password.

Step 1 Tap Home > Settings > Communication Setting > Change Password, to change the
password.

Step 2 Change the password based on actual needs.

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5 App Operations for Micro Inverters

NOTICE
• All the user interface (UI) screenshots or words in this document are based on SolarGo app
V5.8.0. The UI may be different due to the version upgrade. The screenshots, words or data
are for reference only.
• The method to set parameters is the same for all inverters. But the parameters displayed
varies based on the equipment model and safety code. Refer to the actual interface display
for specific parameters.
• Before setting any parameters, read through user manual of the app and the inverter to
learn the product functions and features. When the inverter parameters are set improperly,
the inverter may fail to connect to the utility grid or fail to connect to the utility grid in
compliance with related requirements and damage the battery, which will affect the
inverter’s power generation.

5.1 Log In as Micro Inverter

Step 1 Ensure that the inverter is power on and works properly.

Step 2 Select Bluetooth tab on the SolarGo app hompage.

Step 3 Pull down or tap Search Device to refresh the device list. Find the device by the the
inverter serial number. Tap the device name to log into the Home page.

Step 4 (optional): For first connection with the inverter via Bluetooth, there will be a Bluetooth
pairing prompt, tap Pair to continue the connection.

Step 5 Log in as an Owner or an Installer. Password: 1234.

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5.2 GUI Introductions to Micro Inverters

1
2

6
7

No. Name/Icon Description

1 Serial Number Serial number of the connected inverter.
2 Device Status Indicates the status of the inverter, such as Working, Fault, etc.
Energy Flow Indicates the energy flow chart of the PV system. The actual page
3
Chart prevails.
Indicates the working status of the PV system, such as Etotal,
4 System Status
Safety Country, AC Current, AC Voltage, etc.
Home Tap Home to checkSerial Number, Device Status, Energy
5
Flow Chart, System Status, etc.
Parameters Tap Parameters to check the inverter Data, like Device
6 Model, FW Version, PV, AC Current, AC Voltage, etc.. Or check
Alarm like Utility Loss, Undervoltage, etc..
Settings Tap Settings to set parameters like Safety Code, Commu-
7 nication Settings, Power Limit, Firmware Update, AFCI Detec-
tion, Equipment Power Supply, etc..

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5.3 Setting the Basic Information

Step 1 Tap Home > Settings > Basic Settings, to set the basic parameters according to the
inverter location and actual application scenarios.
Step 2 (Optional) Tap Safety Code > Export to export the default value of some parameters.

No. Parameters Description

Set the safety country in compliance with local grid standards and
application scenario of the inverter. The default parameters varies
1 Safety Code depending on different safety code. The safety parameters can be
changed in Safety Parameters.
Password for changing the safety parameters: goodwe2010 or 1111.
Power Sched- Set the power scheduling mode. Support: Active Dispatch and Reac-
2
uling tive Scheduling
3 Log Export Export running log of the inverter.

Step 3 (Optional) TapPower Scheduling > Active Dispatch to set the active power scheduling.
Based on actual needs, selectDisable, Fixed Value Derating or Percent Derating from the drop
down list, and set the Active Power. Tap to save the Active Power.

Step 4 (Optional) Tap Power Scheduling > Reactive Scheduling to set the reactive power sched-
uling. Based on actual needs, selectDisable, Fixed Value Compensation, Percent Compen-
sation or PF Compensation. Set the Status to Over-excited or Under-excited. And enter the
Reactive Power value or Power Factor value. Tap to save the settings.

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No. Parameters Description

Active Dispatch
The standards of some countries/regions require to control the active
power according to the dispatch mode. Supports:
• Disable: disable the Active Dispatch Mode.
Active Dispatch
1 • Fixed Value Derating: enable the Active Dispatch Mode based on
Mode
fixed values.
• Percent Derating: enable the Active Dispatch Mode based on the
percentage of the rated power.
• The Active Power is a fixed value when the Active Dispatch Mode
is set to Fixed Value Derating.
2 Active Power • The Active Power is the percentage of the active power and the
rated power when the Active Dispatch Mode is set to Percent
Derating.
Reactive Scheduling
The standards of some countries/regions require to control the reac-
tive power according to the dispatch mode. Supports:
• Disable: disable Reactive Dispatch Mode
Reactive Dis- • Fixed Value Compensation: enable the Reactive Dispatch Mode
3
patch Mode based on fixed values.
• Percent Compensation: enable the Reactive Dispatch Mode based
on the percentage of the rated power.
• PF Compensation.

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No. Parameters Description

Set the power factor as lagging or leading based on actual needs and
4 Status
local grid standards and requirements.
• The Reactive Power is a fixed value when the Reactive Dispatch
Mode is set to Fixed Value Compensation.
5 Reactive Power • The Reactive Power is the percentage of the reactive power and
the rated power when the Reactive Dispatch Mode is set to
Percent Compensation.
Set the power factor when the Reactive Dispatch Mode is set to PF
6 Power Factor
Compensation.

Step 5 (Optional) Tap Log Export > Export. After downloading the log, decide whether
to encrypt the log following the prompts. If encryption is required, set a password. Tick the log
to be exported, and tapExport to export running log of the inverter.

5.4 Setting the Power Scheduling Response Parameters

Step 1 Tap Home > Settings > Advanced Settings > Power Scheduling Response Parame-
ters to set the parameters.

Step 2 Select Disable, Gradient Control, or PT-1 Behavior from the active power dispatching
response mode drop down list based on actual needs. If Gradient Control is selected, enter
Power Gradient value. If PT-1 Behavior is selected, enter PT-1 Behavior Tau based on actual
needs.

Step 3 Select Disable, Gradient Control, or PT-1 Behavior from the Reactive Dispatching
Response Mode drop down list based on actual needs. If Gradient Control is selected, enter
Power Gradient value. If PT-1 Behavior is selected, enter PT-1 Behavior Tau based on actual
needs.

Step 4 Tap to save the settings.

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No. Parameters Description

Active Power Dispatching Response Mode
Realize active scheduling based on the first-order LPF curve
1 PT-1 Behavior
within the response time constant.
Set the time constant within which the active power changes
2 PT-1 Behavior Tau
based on the first order LPF curve.
3 Gradient Control Realize active scheduling based on the power change slope.
4 Power Gradient Set the active power change slope.
Reactive Dispatching Response Mode
Realize reactive scheduling based on the first-order LPF curve
5 PT-1 Behavior
within the response time constant.
Set the time constant within which the reactive power changes
6 PT-1 Behavior Tau
based on the first order LPF curve.
7 Gradient Control Realize reactive scheduling based on the power change slope.
8 Power Gradient Set the reactive power change slope.

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5.5 Setting Safety Parameters

NOTICE
Set the custom safety parameters in compliance with local requirements. Do not change the
parameters without the prior consent of the grid company.

5.5.1 Setting the Active Curve

5.5.1.1 Setting the P(F) Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Active Curve
Settings to set the parameters.

Step 2 Set the parameters based on actual needs.

Power Prated%

Power Prated%

100 100

0 0

-100 -100

49.0 49.5 50.0 50.5 51.0 51.5 52.0 52.5 47.0 47.5 48.0 48.5 49.0 49.5 50.0 50.5 51.0
Frequency Hz Frequency Hz

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No. Parameters Description

Enable P(F) Curve when it is required by local grid standards and
1 P(F) Curve
requirements.
Overfrequency Unloading
The inverter output active power will decrease when the
Overfrequency utility grid frequency is too high. The inverter output power
2
Threshold will decrease when the utility grid frequency is higher than
Overfrequency Threshold.
The inverter output active power will decrease when the utility
Overfrequency grid frequency is too high. The inverter output power will
3
Endpoint stop decreasing when the utility grid frequency is higher than
Overfrequency Endpoint.
Adjust the inverter output power based on Apparent Active Pow-
4 Power Reference er, Rated Active Power, Momentary Active Power, Or Max. Active
Power.
Power Response The inverter output active power will increase when the utility
5 To Underfrequency grid frequency is too high. Indicates the slope when the inverter
Gradient output power decreases.
Indicates the delayed response time when the inverter output
6 Tentional Delay Ta
power is higher than the Overfrequency Threshold.
Hysteretic Power
7 Indicates the variation slope when the power recovers.
Recovery Slope
Underfrequency Loading
The inverter output active power will increase when the utility
Underfrequency grid frequency is too low. The inverter output power will increase
8
Threshold when the utility grid frequency is lower than Underfrequency
Threshold.
The inverter output active power will increase when the utility
Underfrequency grid frequency is too low. The inverter output power will
9
Endpoint stop increasing when the utility grid frequency is lower than
Underfrequency Endpoint.
Adjust the inverter output power based on Apparent Active Pow-
10 Power Reference er, Rated Active Power, Momentary Active Power, Or Max. Active
Power.
Power Response The inverter output active power will increase when the utility
11 To Underfrequency grid frequency is too low. Indicates the slope when the inverter
Gradient output power increases.
Indicates the delayed response time when the inverter output
12 Tentional Delay Ta
power is lower than the Underfrequency Threshold.
Hysteretic Power
13 Indicates the variation slope when the power recovers.
Recovery Slope

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5.5.1.2 Setting the P(U) Curve

When the grid voltage is too high, decrease the inverter output power to decrease the grid-tied
power.
Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Active Power
Mode Settings to set the parameters.

Step 2 Enter the parameters. The inverter will adjust the active output power to the apparent
power ratio in real-time according to the actual grid voltage to the rated voltage ratio.

P1 P2 P3
Active Power, Prated

P
(%)

P4

V1 V2 V3 V4 Inverter power, V

No. Parameters Description

Enable P(U) Curve when it is required by local grid standards and
1 P(U) Curve
requirements.
The percentage of actual voltage to the rated voltage at Vn point,
2 Vn Voltage n=1, 2, 3, 4.
For example, setting Vn Voltage to 90 means V/Vrated%=90%.
The percentage of the output active power to the apparent power
at Vn point, (n=1, 2, 3, 4).
3 Vn Active Power
For example, setting Vn Reactive Power to 48.5 means P/
Prated%=48.5%
Set the active power output response mode. Supports:
• PT-1 Behavior, realize active scheduling based on the first-or-
Output Response
4 der LPF curve within the response time constant.
Mode
• Gradient Control, realize active scheduling based on the pow-
er change slope.
Set the time constant within which the active power changes
5 PT-1 Behavior Tau
based on the first order LPF curve.
6 Power Gradient Set the active power change slope.

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5.5.2 Setting the Reactive Curve

5.5.2.1 Setting the Q(U) Curve
Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Curve
Settings to set the parameters.

Step 2 Enter the parameters. The inverter will adjust the reactive power to the apparent power
ratio in real-time according to the actual grid voltage to the rated voltage ratio.

Q1
Reactive power, Q/
Q
Srated (%)

Q2 Q3
V1 V2 V3 V4 Inverter voltage, V

Q4

No. Parameters Description

Enable Q(U) Curve when it is required by local grid standards and
1 Q(U) Curve
requirements.
The percentage of actual voltage to the rated voltage at Vn point, n=1,
2 Vn Voltage 2, 3, 4.
For example, setting Vn Voltage to 90 means V/Vrated%=90%.
The percentage of the reactive output power to the apparent power at
Vn Reactive Vn point, n=1, 2, 3, 4.
3
Power For example, setting Vn Reactive Power to 48.5 means Q/
Srated%=48.5%
Time The power is required to reach 95% in the first order LPF curve within
4
Constant three time constant.
Lock-In
5 When the inverter output reactive power to the rated power ratio is
Power
between the Lock-in power and Lock-out power, the ratio meets Q(U)
Lock-out
6 curve requirements.
Power
7 Min. cosPhi Set the lower limit of the power factor.

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5.5.2.2 Setting the Q(P) Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Curve
Settings to set the parameters.

Step 2 Enter the parameters. The inverter will adjust the reactive power to the apparent power
ratio in real-time according to the actual grid voltage to the rated voltage ratio.
Reactive power, Q/ P

(%)
rated

P1 P2 P/Pn
P3

P4 P5

No. Parameters Description

Enable Q(P) Curve when it is required by local grid standards and
1 Q(P) Curve
requirements.
The percentage of the output reactive power to the rated power at Pn
Pn Reactive
2 point, n=1, 2, 3, 4, 5, 6.
Power
For example, setting Vn Active Power to 90 means Q/Prated%=90%.
The percentage of the output active power to the rated power at Pn
3 Pn Power point, n=1, 2, 3, 4, 5, 6.
For example, setting Pn Active Power to 90 means P/Prated%=90%.
Time The power is required to reach 95% in the first order LPF curve within
4
Constant three time constant.

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5.5.2.3 Setting the Cosφ(P) Curve

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Reactive Curve
Settings to set the parameters.

Step 2 Enter the parameters. The inverter will adjust the active output power to the apparent
power ratio in real-time according to the actual grid voltage to the rated voltage ratio.

Leading

0.95

A B
Cosφ

1
25%
0%

Active
50%

75%

100%
Power
P/Prated(%)

0.95
C
Lagging

No. Parameters Description

Enable Cosφ Curve when it is required by local grid standards and
1 Cosφ(P) Curve
requirements.
Point A/B/C/D The percentage of the inverter output active power to the rated
2
Power power at point A/B/C.
3 Point A/B/C/D Cosφ The power factor at point A/B/C.
The power is required to reach 95% in the first order LPF curve
4 Time Constant
within three time constant.
5 Lock-in Voltage When the grid voltage is between Lock-in Voltage and Lock-out
6 Lock-out Voltage Voltage, the voltage meets Cosφ curve requirements.
The Cosφ curve cannot work when the output active power to rated
7 Lock-out Power
power ratio is lower than the Lock-out Power.

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5.5.3 Setting Protection Parameters
5.5.3.1 Setting Voltage Protection Parameters
Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Protection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs.

No. Parameters Description

1 OV Stage n Trip Value Set the grid overvoltage protection threshold value.
2 OV Stage n Trip Time Set the grid overvoltage protection tripping time.
3 UV Stage n Trip Value Set the grid undervoltage protection threshold value.
4 UV Stage n Trip Time Set the grid undervoltage protection tripping time.
10Min Overvoltage
5 Set the 10min overvoltage protection threshold value.
Trip Threshold
10Min Overvoltage
6 Set the 10min overvoltage protection tripping time.
Trip Time

5.5.3.2 Setting Frequency Protection Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Protection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs.

No. Parameters Description

Set the grid overfrequency protection threshold
1 OF Stage n Trip Value
value.
2 OF Stage n Trip Time Set the grid overfrequency protection tripping time.
Set the grid underfrequency protection threshold
3 UF Stage n Trip Value
value.
4 UF Stage n Trip Time Set the grid underfrequency protection tripping time.

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5.5.4 Setting Connection Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Connection
Parameters to set the parameters.

Step 2 Set the parameters based on actual needs.

P/Srated (%)
100%

50%

0 1 2 3 4 5 6 7
Time (min)

Linearity boundary (high)

Desired ramp rate
Linearity boundary (low)

No. Parameters Description

Ramp Up
The inverter cannot connect to the grid if it is powered on for the first
1 Upper Voltage
connection and the grid voltage is higher than the Upper Voltage.
The inverter cannot connect to the grid if it is powered on for the first
2 Lower Voltage
connection and the grid voltage is lower than the Lower Voltage.
The inverter cannot connect to the grid if it is powered on for the
Upper
3 first connection and the grid frequency is higher than the Upper
Frequency
Frequency.
The inverter cannot connect to the grid if it is powered on for the
Lower
4 first connection and the grid frequency is lower than the Lower
Frequency
Frequency.
The waiting time for connecting the inverter to the grid when
meeting the following requirements.
Observation
5
Time 1. The inverter is powered on for the first connection.

2. The utility grid voltage and frequency meet certain requirements.

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No. Parameters Description

Indicates the percentage of incremental output power per minute
based on the local requirements when the inverter is powered on for
Soft Ramp Up
6 the first time.
Gradient
For example, setting Soft Ramp Up Gradient to 10 means the start-
up slope is 10%Prated/min.
Reconnection
The inverter cannot connect to the grid if it is reconnecting due to a
7 Upper Voltage
fault and the grid voltage is higher than the Upper Voltage.
The inverter cannot connect to the grid if it is reconnecting due to a
8 Lower Voltage
fault and the grid voltage is lower than the Lower Voltage.
Upper The inverter cannot connect to the grid if it is reconnecting due to a
9
Frequency fault and the grid frequency is higher than the Upper Frequency.
Lower The inverter cannot connect to the grid if it is reconnecting due to a
10
Frequency fault and the grid frequency is lower than the Lower Frequency.
The waiting time for connecting the inverter to the grid when
meeting the following requirements.
Observation
11
Time 1. The inverter is reconnecting to the grid due to a fault.

2. The utility grid voltage and frequency meet certain requirements.

Reconnection Indicates the duration for the output power increases to the rated
12
Gradient power when the inverter reconnects to the utility grid due to a fault.

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5.5.5 Setting Voltage Ride Through Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Voltage Ride
Through to set the parameters.

Step 2 Set the parameters based on actual needs.

No. Parameters Description

LVRT
The ratio of the ride through voltage to the rated voltage at UVn
1 UVn Voltage
point during LVRT.
2 UVn Time The ride through time at UVn point during LVRT.
Enter Into
3 LVRT Thresh- The inverter will not be disconnected from the utility grid
old immediately when the grid voltage is between Enter Into LVRT
Exit LVRT Threshold and Exit LVRT Endpoint.
4
Endpoint
5 Gradient K1 K-factor for reactive power during LVRT.
Zero Current
6 The system outputs zero current during LVRT.
Mode
Entry Thresh-
7 Set the entry threshold of zero current mode.
old
HVRT
The ratio of the ride through voltage to the rated voltage at OVn
6 OVn Voltage
point during HVRT.
7 OVn Time The ride through time at OVn point during HVRT.
Enter High
8 Crossing
The inverter will not be disconnected from the utility grid
Threshold
immediately when the grid voltage is between Enter High Crossing
Exit High
Threshold and Exit High Crossing Threshold.
9 Crossing
Threshold
10 Slope K2 K-factor for reactive power during HVRT.
Zero Current
11 The system outputs zero current during HVRT.
Mode
Entry Thresh-
12 Set the entry threshold of zero current mode.
old

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5.5.6 Setting Frequency Ride Through Parameters

Step 1 Tap Home > Settings > Advanced Settings > Safety Parameters > Frequency Ride
Through to set the parameters.

Step 2 Set the parameters based on actual needs.

No. Parameters Description

The frequency at the UFn point during frequency ride
1 UFn Frequency
through.
The ride through duration at the UFn point during frequen-
2 UFn Time
cy ride through.
The frequency at the OFn point during frequency ride
3 OFn Frequency
through.
The ride through duration at the OFn point during frequen-
4 OFn Time
cy ride through.

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5.6 Configuring Communication Parameters

5.6.1 Configuring WiFi
Step 1 Tap Home > Settings > Communication Settings > WiFi to set the parameters

Step 2 Enable or disable WLAN based on actual needs.

Step 3 Tap Network Name to select the right network.

Step 4 Enter Password for the actual connected network.

Step 5 Enable or disable DHCP based on actual needs. Configure IP Address, Subnet Mask,
Gateway Address, and DNS Server according to the router or switch information when DHCP is
disabled.

Step 6 Tap Save to complete the settings.

No. Parameters Description

1 Network Name Select WiFi based on the actual connecting.
2 Password WiFi password for the actual connected network.
• Enable DHCP when the router is in dynamic IP mode.
3 DHCP • Disable DHCP when a switch is used or the router is in
static IP mode.
4 IP Address
5 Subnet Mask • Do not configure the parameters when DHCP is enabled.
• Configure the parameters according to the router or switch
6 Gateway Address information when DHCP is disabled.
7 DNS Server

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5.6.2 Configuring WiFi Mesh

Step 1 Tap Home > Settings > Communication Settings > WiFi Mesh to set the parameters.

Step 2 Set the inverter as the Networking Master Node of the WiFi mesh. The inverter with
higher RSSI is recommended to be set as the root node.

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5.7 Starting/Stopping the Grid

Step 1 Tap Home > Settings > Advanced Settings > Equipment Power Supply.

Step 2 Tap Start to start grid connection or tap Stop to stop grid connection.

5.8 Upgrading Firmware Version

NOTICE
• Upgrade the DSP version or ARM version of the inverter. Some devices do not support
upgrading the firmware version through SolarGo app.
• If the Firmware Upgrade dialog box pops up once logging into the app, click Firmware
Upgrade to directly go to the firmware information page.

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Type I
Local Upgrade Requirements:
• The upgrade patch has been obtained from the dealer or the after sales service.
• Duplicate the upgrade patch to the smart phone.
Step 1 Tap Home > Settings > Firmware Information to check the firmware version.
Step 2 Tap > Upload Firmware to import local upgrade patch. Tap Upgrade and follow
the prompts to complete the upgrading.
Step 3 (Optional) Tap > Update Record to check firmware upgrade records.

Type II

NOTICE
• When prompted by a red dot on the right of the Firmware Information, click to get the
firmware update information.
• During the upgrade process, ensure that the network is stable and the device remains
connected to SolarGo, otherwise the upgrade may fail.
Step 1 Tap Home > Settings > Firmware Information to check the firmware version.
Step 2 (Optional) Tap Check For Update to check whether there is a latest version to be updated.
Step 3 Tap Firmware Upgrade as prompted to enter the firmware upgrade page.
Step 4 (Optional) Tap Learn More to check the firmware related information, such as Current
Version, New Version, Update Record, etc.
Step 5 Tap Upgrade and follow the prompts to complete the upgrading.

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6 AC Charger
6.1 Log In as AC Charger
NOTICE
Log in using the initial password for the first time and change the password as soon as
possible. To ensure account security, you are advised to change the password periodically and
keep the new password in mind.

Step 1 Ensure that the charger is power on and works properly.

Step 2 Select Bluetooth tab on the SolarGo app hompage.

Step 3 Pull down or tap Search Device to refresh the device list. Find the device by the the char-
ger serial number. Tap the device name to log into the Home page.

Step 4(optional): For first connection with the equipment via Bluetooth, there will be a Bluetooth
pairing prompt, tap Pair to continue the connection.

Step 5 Enter the login password to go to the homepage. Initial password: goodwe2022.

Step 6 (Optional): If the initial password is used, the app will prompt you to change the pass-
word after logging in. Change it or not according to your actual needs.

Initial password:
goodwe2022

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6.2 GUI Introductions to AC Charger

1

10
1
2
2

7
5

5
6

4
7

8 6

10

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No. Name/Icon Description

1 Serial Number Serial number of the connected inverter.
2 Device Status Status of the charger, such as Idle (plugged), Charing, etc..
• Charging status, such asThe charging gun is plugged and
ready to charge, Energy Charged ***kWh, etc..
3 Charging Status
• Displays information including:charged energy, time, current,
and power during charging.
Start charging the electric vehicle (EV for short) using the charger
when all the settings are completed.
4 Start/ End Charging
• Start Charging: Start charging the EV.
• End Charging: Stop charging the EV.
5 Charging Mode Select the charging mode for EV.
6 Schedule To Charge Set the single charging time or cycle charging time.
7 Plug And Charge Start charging immediately after plugging in the charging plug.
Communication WiFi: whether the charger is communicating with the router.
8
Status Cloud: whether the charger is communicating with the Cloud.
9 Alarm Record Check alarms.
10 Settings Set the parameters of the charger.

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6.3 Setting the Charger (HCA Series)

6.3.1 Setting Charging Mode

Set the Charging Mode and decide whether to enable Schedule to Charge or Plug And Charge
before charging the EV.

Step 1 Select Fast, PV priority, or PV + Battery to set Charging Mode.

Step 2 (Optional) If Fast is selected, tap Charging Power to set the maximum charging power
and tap to save the settings.

Step 3 (Optional) Tap Schedule To Charge to reserve charging in advance. Set Start Time and
End Time, and Single or Cycle repeat.Tap Save to complete the settings.

Step 4 (Optional) Enable or disable Plug And Charge based on actual needs.

Step 5 Tap Start Charging to charge EV.

1
2

No. Parameters Description

Select the charging mode for EV.
• Fast: Charge the EV at the rated power of the charger.
• PV priority: Only the PV power is used to charge the EV. Loads
take priority in PV power consumption, the remaining power
will charge the EV. For a single phase charger, the PV power
1 Charging Mode
should be higher than 1.4kw. For a three phase charger, the
PV power should be higher than 4.2kw.
• PV + Battery: The PV power and battery are used to charge the
EV. Loads take priority in power consumption, the remaining
power will charge the EV.

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No. Parameters Description

2 Schedule To Charge Set the single charging time or cycle charging time.
3 Plug And Charge Start charging immediately after plugging in the charging plug.
Start charging the EV using the charger when all the settings are
completed.
4 Start/ End Charging
• Start Charging: Start charging the EV.
• End Charging: Stop charging the EV.

6.3.2 Changing the Password

To ensure account security, you are advised to change the password periodically and keep the
new password in mind.
Step 1 Tap Settings > Change Password to set the password.

Step 2 Enter the current password and new password. Tap Save to complete the settings.

Step 3 Tap Save to complete the settings.

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6.3.3 Configuring WiFi
Configure information of the router or switch which communicates with the charger to ensure
communication between the charger and router or switch. Otherwise, the charger cannot con-
nect to the server.

Step 1 Tap Settings > Wi-Fi Configuration to configure the parameters.

Step 2 Tap Network Name and select the right network. Enter thePassword of the selected
network.

Step 3 Tap Save to complete the settings.

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6.3.4 Restoring Factory Defaults

Follow the steps below to restore the factory default settings of the charger.
Step 1 Tap Settings > Restore Factory Defaults.

Step 2 Restore factory settings as prompted.

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6.3.5 Setting the Minimum Charging Power

The charger cannot charge the EV if the PV power is insufficient. If the PV power is insufficient,
enable Ensure Minimum Charging Power to use the power from the utility grid or battery to
meet the minimum charging power requirements.
Step 1 Tap Settings to enter the setting page.

Step 2 Enable or disable Ensure Minimum Charging Power based on actual needs.

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6.4 Setting the Charger (HCA G2 Series)

6.4.1 Setting Charging Mode

NOTICE
• Set the Charging Mode and decide whether to enable Schedule to Charge or Plug And
Charge before charging the EV.
• In PV charging mode, if the PV energy is insufficient, charging will be paused; if the PV
energy is insufficient but Ensure Minimum Charging Power has been enabled, the power
grid or the battery will be used to maintain the minimum power required for charging.
• In PV+BAT charging mode, if the PV+BAT energy is insufficient, charging will be paused; if
the PV+BAT energy is insufficient but Ensure Minimum Charging Power has been enabled,
the power grid will be used to maintain the minimum power required for charging.

Step 1 Select Fast, PV priority, or PV + BAT to set Charging Mode.

Step 2 (Optional) Tap Charging Mode to set the mode and tap Save to complete the settings.

Step 3 (Optional) Tap Schedule To Charge to reserve charging in advance. Set Start Time and
End Time, and Single or Cycle repeat. Tap Save to complete the settings.

Step 4 (Optional) Enable or disable Plug And Charge based on actual needs.

Step 5 Tap Start Charging to charge EV.

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No. Parameters Description

Fast: The charger uses electricity from power grid, PV, or batteries to charge electric vehicles.
Set the charging power of the charger. The output power of the
1 Power
charger defaults to the nominal output power of the charger
2 SOC The battery will stop charging when the battery's SOC≤ set SOC.
The charger will stop charging the EV when the Max. Energy is
3 Max. Energy
reached.
PV Priority: Only the PV power is used to charge the EV. Loads which can be grid load or back-
up load take priority in PV power consumption, the remaining power will charge the EV.
4 Min. Energy Set the minimum charging power for charging the EV.
5 Finish at Set the time required to reach the Min. Energy.
The charger will stop charging the EV when the Max. Energy is
6 Max. Energy
reached.
PV+BAT: The PV power and battery are used to charge the EV. Loads Loads which can be grid
load or back-up load take priority in power consumption, the remaining power will charge the
EV.
7 SOC The battery will stop charging when the battery's SOC≤ set SOC.
8 Min. Energy Set the minimum charging power for charging the EV.
9 Finish at Set the time required to reach the Min. Energy.
The charger will stop charging the EV when the Max. Energy is
10 Max. Energy
reached.

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6.3.3 Configuring WiFi

Configure information of the router or switch which communicates with the charger to ensure
communication between the charger and router or switch. Otherwise, the charger cannot con-
nect to the server.

Step 1 Tap Settings > Wi-Fi Configuration to configure the parameters.

Step 2 Tap Network Name and select the right network. Enter thePassword of the selected
network.

Step 3 Tap Save to complete the settings.

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6.4.2 Setting the Dynamic Load Control

After you turn on the dynamic load control, the charger will balance the charging speed (or
even pause charging) based on the obtained meter data and the set grid connection current
to avoid tripping the main fuse. When the actual current purchased is close to the set grid
connection current, in order to avoid tripping, the charger will reduce the charging power till
pause charging. The charger will restart automatically after the difference between the set grid
connection current and the current purchased from the grid meets the starting conditions of the
charger.

Step 1 Tap > Dynamic Load Control to enter the setting page.

Step 2 Enable or disable Dynamic Load Control and set Grid connection value based on actual
needs.

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6.4.3 Setting the Minimum Charging Power

When the energy of the PV or PV + battery is insufficient, the charger can get support from the
grid or the battery to maintain the desired power output if the Ensure Minimun Charging Power
is turn on. The function is only available under the PV Priority or PV + Battery modes.

Step 1 Tap to enter the setting page.

Step 2 Enable or disable Ensure Minimum Charging Power based on actual needs.

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6.4.4 Setting the Import Power Limit

Step 1 Tap > Import Power Limit to enter the setting page.

Step 2 Set the Import Power Limit value based on actual needs.

Step 3 Tap Save to complete the settings.

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6.4.5 Managing the EV Card

NOTICE
• RFID cards can be added and deleted, and each charger can bound up to 10 cards.
• After binding the card, tap the card to start charging the EV.

Step 1 Tap > EV Card Management to enter the setting page.

Step 2 Add or delete cards based on actual needs.

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6.4.6 Setting the Distance per kWh

Set the unit or keep the default setting.

Step 1 Tap > Distance per kWh to enter the setting page.

Step 2 Set the unit to km or mile based on actual needs.

Step 3 Tap Save to complete the settings

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6.4.7 Checking Firmware Information/Upgrading Firmware Version

Check or upgrade the firmware version of the charger.

Step 1 Tap > Firmware Version to enter the setting page.

Step 2 (optional) Tap Check For Update to confirm whether the latest firmware version is avail-
able for updating. If so, follow the prompts to complete the update.

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6.4.8 Changing the Password

To ensure account security, you are advised to change the password periodically and keep the
new password in mind.

Step 1 Tap > Change Login Password to set the password.

Step 2 Enter the current password and new password. Tap Save to complete the settings.

Step 3 Tap Save to complete the settings.

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6.4.9 Restoring Factory Defaults

Follow the steps below to restore the factory default settings of the charger.
Step 1 Tap > Restore Factory Defaults.

Step 2 Restore factory settings as prompted.

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7 Troubleshooting
7.1 App Troubleshooting

No. Fault Cause Solutions

1. The smart phone
1. Upgrade the phone operating
operating system
system.
Cannot install the version is too low.
1 2. Select Setting > Security >
app 2. The smart phone
Install apps from external
prevents installing the
sources on your smart phone.
app.
The communication
Communication distance between the
2
failure smart phone and the
inverter is out of range.
Place the smart phone near the
Fail to obtain
inverter and reconnect the WiFi
the data during The communication
module.
operation or the between the inverter and
3
connection between Solar-WiFi or bluetooth is
the inverter and WiFi interrupted.
is interrupted.
1. Make sure that the WiFi
The WiFi signal is not module works normally.
The app is not connected
4 included in the app 2. Refresh the device list. If the
to the WiFi signal.
device list. signal is still missing, restart
the app.

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7.2 Inverter Alarms

No. Alarm Causes Solutions
1. The exception is caused 1. Restart the inverter. If the inverter
by an external fault. recovers, the problem is accidental and
1 SPI Fail 2. Control board of the does not affect system working.
inverter cannot work 2. If the problem persists, contact the
properly. after-sales service.
1. The exception is caused 1. Restart the inverter. If the inverter
by an external fault. recovers, the problem is accidental and
EEPROM
2 2. Control board of the does not affect system working.
R/W Fail
inverter cannot work 2. If the problem persists, contact the
properly. after-sales service.
1. Check the safety code.
2. Check whether the AC frequency(Fac) is
1. Wrong safety code.
within the normal range.
3 Fac Fail 2. Unstable grid
3. If the problem occurs occasionally,
frequency.
the utility grid may be abnormal
temporarily.
1. The PV string cables are 1. Check whether the PV cables are
in poor contact. connected poorly.
4 AFCI Fault 2. The insulation between 2. Contact after-sales service if the
the PV string and problem persists.If the problem
ground is abnormal. persists, contact the after-sales service.
1. Restart the equipment.
Night SPS The equipment cannot
5 2. Upgrade the software version to solve
Fault work properly.
the problem.
The live wire of the 1. Check the wiring of the grid.
6 L-PE Fail inverter output terminal is 2. If the problem persists, contact the
connected improperly. after-sales service.
1. The relay is abnormal or
short-circuited.
1. Measure the voltage between N and
2. The control circuit is
PE cable on AC side. If the voltage is
Relay Chk abnormal.
7 higher than 10V, it means the cables are
Fail 3. The AC cable is
connected improperly.
connected improperly,
2. Restart the equipment.
like a virtual connection
or short circuit.

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No. Alarm Causes Solutions

1. The N and PE cables are 1. Make sure that the N and PE cables are
connected improperly. connected correctly.
2. The N wire of the 2. Make sure that the output cable is
8 N-PE Fail
inverter output connected correctly.
terminal is connected 3. If the problem persists, contact the
improperly. after-sales service.
1. Make sure that the grid and smart
The power limit function is meter are connected correctly.
9 ARC Fail-HW
abnormal. (For Australia) 2. If the problem persists, contact the
after-sales service.
1. Make sure that the PV strings are
PV Reverse The PV strings are connected correctly.
10
Fault connected reversely. 2. If the problem persists, contact the
after-sales service.
String The current of one PV
11 Check the PV string connection.
OverCurr string is too high.
LCD Comm The LCD connection is not
12 Contact the after-sales service.
Fail firm.
1. Restart the inverter. If the inverter
recovers, the problem is accidental and
DC component exceeds
13 DCI High does not affect system working.
the allowed range.
2. If the problem persists, contact the
after-sales service.
1. The PV panels are 1. Disconnect and connect the PV strings
connected improperly. in turn to find the one caused error.
2. The DC cable is broken. 2. Check whether the DC cable is broken.
3. The N and PE cables are 3. Measure the voltage between N and
14 Isolation Fail connected improperly. PE cable on AC side. If the voltage is
4. The system is in a moist higher than 10V, it means the cables are
environment like rainy connected improperly.
days, early morning or 4. Make sure that the PV modules are
sunset. grounded properly.
1. Wrong safety code.
2. Unstable grid
1. Check the safety code.
frequency.
2. Make sure that the voltage of each
3. Improper AC cable
15 Vac Fail phase (Between L1&N, L2&N, L3&N) is
specifications, like too
within a normal range.
long or too thin.
3. Make sure the grid voltage is stable.
4. The AC cable is
connected improperly.

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No. Alarm Causes Solutions

1. The external fan is
blocked. Clear the external fan to remove the
16 EFan Fail
2. or connected blocks.
improperly.
1. Measure whether the open circuit
voltage of the PV string is higher
Excess PV modules are
than the max DC input voltage of the
connected, and the open
PV Over inverter.
17 circuit voltage is higher
Voltage 2. If the voltage is high, remove some
than the max DC input
panels connected to make sure that
voltage of the inverter.
the open circuit voltage meets the
requirement.
1. Cool down the ambient temperature.
1. The ambient
2. Make sure that the installation meets
temperature is too high.
the environment requirements listed in
18 Overtemp. 2. The inverter is installed
the inverter user manual.
in a place with poor
3. Power off the inverter and restart 15
ventilation.
minutes later.
1. Restart the inverter. If the inverter
1. The internal fan is
recovers, the problem is accidental and
blocked.
19 IFan Fail does not affect system working.
2. or connected
2. If the problem persists, contact the
improperly.
after-sales service.
1. Measure whether the open circuit
1. The PV voltage is too
voltage of the PV string is higher
high.
than the max DC input voltage of the
20 DC Bus High 2. Control board of the
inverter.
inverter cannot work
2. Reduce the number of PV panels per
properly.
string if the DC voltag is too high.
1. The AC PE cable is not
connected well.
Detect the voltage between the enclosure
2. The system is in a moist
21 Ground I Fail and the ground. The PE cable is connected
environment like rainy
improperly if any voltage detected.
days, early morning or
sunset.

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No. Alarm Causes Solutions

1. Ensure that the utility grid is available.
2. Measure the AC voltage using a
multimeter.
1. Utility grid power fails. 3. Check whether the breaker is broken.
2. The AC cable is 4. Check whether the AC cable is
22 Utility Loss disconnected. connected properly.
3. or the AC breaker is off. 5. Ensure that the grid is connected and
4. AC breaker fails. AC breaker turned ON.
6. Disconnect the AC output switch and
DC input switch, then connect them 5
minutes later.
1. The exception is caused 1. Restart the inverter. If the inverter
by an external fault. recovers, the problem is accidental and
23 AC HCT Fail 2. Control board of the does not affect system working.
inverter cannot work 2. If the problem persists, contact the
properly. after-sales service.
1. The exception is caused 1. Restart the inverter. If the inverter
by an external fault. recovers, the problem is accidental and
Relay Dev
24 2. Control board of the does not affect system working.
Fail
inverter cannot work 2. If the problem persists, contact the
properly. after-sales service.
1. The exception is caused 1. Restart the inverter. If the inverter
by an external fault. recovers, the problem is accidental and
25 GFCI Fail 2. Control board of the does not affect system working.
inverter cannot work 2. If the problem persists, contact the
properly. after-sales service.
1. Improve the lightning protection
facilities around the inverter
26 DC SPD Fail Lighting strike
2. Replace the inverter with a new one if it
cannot work anymore.
The DC trip switch is used
DC Switch
27 exceeds the service life Contact the after-sales service.
Fail
time.
1. The exception is caused 1. Restart the inverter. If the inverter
by an external fault. recovers, the problem is accidental and
28 Ref 1.5V Fail 2. Control board of the does not affect system working.
inverter cannot work 2. If the problem persists, contact the
properly. after-sales service.

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User Manual V2.0-2024-11-10 07 Troubleshooting

No. Alarm Causes Solutions

1. Restart the inverter. If the inverter
recovers, the problem is accidental and
AC HCT Chk The sampling of the AC
29 does not affect system working.
Fail HCT is abnormal.
2. If the problem persists, contact the
after-sales service.
1. Restart the inverter. If the inverter
recovers, the problem is accidental and
The sampling of the GFCI
30 GFCI Chk Fail does not affect system working.
HCT is abnormal.
2. If the problem persists, contact the
after-sales service.

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07 Troubleshooting User Manual V2.0-2024-11-10

7.3 Battery Alarms

No. Alarm Troubleshooting

1 High battery temperature The ambient temperature is too low to run
2 Low battery temperature the battery.

3 Battery cell voltage differences

4 Battery over total voltage If the problem persists, contact the after-
5 Battery discharge overcurrent sales service.

6 Battery charge over current

7 Battery under SOC
If the PV works properly but the problem
Battery under total voltageBattery
8 persists, contact the after-sales service.
over total voltage
9 Battery communication failure Check the electrical connections by
10 Battery output shortage professionals.

11 Battery SOC too high

12 BMS module fault
If the problem persists, contact the after-
13 BMS system fault
sales service.
14 BMS internal fault
15 High battery charge temperature
The battery is overloaded. You are
recommended to reduce loads.
16 High battery discharge temperature
If the problem persists, contact the after-
sales service.
17 Low battery charge temperature The ambient temperature is too low to run
18 Low battery discharge temperature the battery.

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User Manual V2.0-2024-11-10 08 Appendix

8 Appendix
8.1 Safety Country
No. Safety Code No. Safety Code
Europe
1 AT-A 33 GR
2 AT-B 34 HU
3 BE 35 IE EirGrid
4 GB G98 36 IE ESB
5 GB G99-A 37 IE-16/25A
6 GB G99-B 38 IE-72A
7 GB G99-C 39 IT CEI 0-16
8 GB G99-D 40 IT CEI 0-21
9 BG 41 NL 16/20A
10 CY 42 NL-A
11 CZ-A1 43 NL-B
12 CZ-A1-09 44 NL-C
13 CZ-A2 45 NL-D
14 CZ-A2-09 46 G98/NI
15 CZ-B1 47 NR
16 CZ-B1-09 48 PL-A
17 CZ-B2 49 PL-B
18 CZ-C 50 PL-D
19 CZ-D 51 PT-D
20 DK1 52 RO-A
21 DK2 53 RO-D
22 EE 54 SK
23 FI-A 55 ES island
24 FI-B 56 ES-A
25 FI-C 57 ES-B
26 FI-D 58 ES-D
27 FR island 50Hz 59 SE LV
28 FR island 60Hz 60 SE MV
29 FR mainland 61 CH
30 DE LV with PV 62 EN 50549-1

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08 Appendix User Manual V2.0-2024-11-10

No. Safety Code No. Safety Code

31 DE LV without PV 63 EN 50549-2
32 DE MV
Global
1 50Hz 127Vac Default 5 IEC61727 50Hz
2 50Hz Default 6 IEC61727 60Hz
3 60Hz 127Vac Default 7 Warehouse
4 60Hz Default
North America
1 PR 208Vac 20 US HI 208Vac
2 PR 208Vac-3P 21 US HI 208Vac-3P
3 PR 220Vac-3P 22 US HI 220Vac-3P
4 PR 240Vac 23 US HI 240Vac
5 PR 240Vac-3P 24 US HI 240Vac-3P
6 PR 480 Vac 25 US HI 480Vac
7 US 208Vac Default 26 US ISO-NE 208Vac
8 US 208Vac Default-3P 27 US ISO-NE 208Vac-3P
9 US 220Vac Default-3P 28 US ISO-NE 220Vac-3P
10 US 240Vac Default 29 US ISO-NE 240Vac
11 US 240Vac Default-3P 30 US ISO-NE 240Vac-3P
12 US 480Vac Default 31 US ISO-NE 480Vac
13 US CA 208Vac 32 US Kauai 208Vac
14 US CA 208Vac-3P 33 US Kauai 208Vac-3P
15 US CA 220Vac-3P 34 US Kauai 220Vac-3P
16 US CA 240Vac 35 US Kauai 240Vac
17 US CA 240Vac-3P 36 US Kauai 240Vac-3P
18 US CA 480Vac 37 US Kauai 480Vac
19 Mexico 220Vac Default 38 Mexico 440Vac Default
South America
1 Argentina 9 Brazil ONS
2 Barbados 10 Cayman
3 Brazil 127Vac 11 Chile BT
4 Brazil 208Vac 12 Chile MT-A

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User Manual V2.0-2024-11-10 08 Appendix

No. Safety Code No. Safety Code

5 Brazil 220Vac 13 Chile MT-B
6 Brazil 230Vac 14 Colombia
7 Brazil 240Vac 15 Mexico 220Vac Default
8 Brazil 254Vac 16 Mexico 440Vac Default
Oceania
1 Australia A 4 Newzealand
2 Australia B 5 Newzealand:2015
3 Australia C 6 NZ GreenGrid
Asia
1 India 16 Thailand PEA
2 India CEA 17 DEWA LV
3 Israel HV 18 DEWA MV
4 Israel LV 19 Vietnam
5 Israel MV 20 臺灣
6 Israel OG 21 香港
7 JP 50Hz 22 中国-242-河北
8 JP 60Hz 23 中国-242-山东
9 Korea 24 中国-A
10 Malaysia LV 25 中国-B
11 Malaysia MV 26 中国-PCS
12 Mauritius 27 中国电站
13 Philippines 28 中国较高压
14 Sri Lanka 29 中国最高压
15 Thailand MEA 30 India Higher
Africa
1 Ghana 3 South Africa MV-B
2 South Africa LV 4 South Africa MV-C

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08 Appendix User Manual V2.0-2024-11-10

8.2 Australia Safety Regulations

For the Australian market, to comply with AS/NZS 4777.2:2020, please select from Australia A,
Australia B, Australia C, or New Zealand. Please contact your local electricity grid operator on
which Region to select.

Selecting a Region B should then automatically load all region B setpoints for volt-watt, volt-var,
underfrequency, overfrequency, etc.

Volt–var response set-point values

Region Default value U1 U2 U3 U4

Voltage 207V 220V 240V 258V

Australia A
Inverter reactive power 44 % 60 %
0% 0%
level (Q) % of Srated supplying absorbing
Voltage 205V 220V 235V 255V
Australia B Inverter reactive power 30 % 40 %
0% 0%
level (Q) % of Srated supplying absorbing
Voltage 215V 230V 240V 255V
Australia C Inverter reactive power 44 % 60 %
0% 0%
level (Q) % of Srated supplying absorbing
Voltage 207V 220V 235 V 244 V
New
Zealand Inverter reactive power 60 % 60 %
0% 0%
level (Q) % of Srated supplying absorbing
180 to 230 to
Voltage 180 to 230 V 230 to 265 V
Allowed 230 V 265 V
range Inverter reactive power 30 to 60 % 30 to 60 %
0% 0%
level (Q) % of Srated supplying absorbing

NOTE 1 Inverters may operate at a reactive power level with a range up to 100 % supplying or
absorbing.
NOTE 2 Australia C parameter set is intended for application in isolated or remote power
systems.

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 User Manual V2.0-2024-11-10 08 Appendix

Volt–watt response default set-point values

Region Default value U3 U4

Voltage 253V 260V
Australia A Inverter maximum active power output level (P)
100% 20%
% of Srated

Voltage 250V 260V

Australia B Inverter maximum active power output level (P)
100% 20%
% of Srated

Voltage 253V 260V

Australia C Inverter maximum active power output level (P)
100% 20%
% of Srated
Voltage 242 V 250V
New
Zealand Inverter maximum active power output level (P)
100% 20%
% of Srated
Voltage 235 to 255 V 240 to 265 V
Allowed
range Inverter maximum active power output level (P)
100% 0 % to 20 %
% of Srated

NOTE: Australia C parameter set is intended for application in isolated or remote power systems.

Passive anti-islanding voltage limit values

Protective function Trip delay Maximum disconnection

Protective function
limit time time

Undervoltage 2 (V < < ) 70 V 1s 2s

Undervoltage 1 (V < ) 180 V 10 s 11 s

Overvoltage 1 (V > ) 265 V 1s 2s
Overvoltage 2 (V > > ) 275V - 0.2 s

155
GoodWe Technologies Co., Ltd.
No. 90 Zijin Rd., New District, Suzhou, 215011, China
www.goodwe.com
[email protected] Local Contact