User Manual
User Manual
1 Overview .............................................................................................................................................3
2 Login/Logout ...................................................................................................................................... 4
2.1 Login ......................................................................................................................................... 4
2.2 Logout ...................................................................................................................................... 5
3 Settings ...............................................................................................................................................6
3.1 My Profile ................................................................................................................................. 6
3.2 Change Password ................................................................................................................... 6
3.3 Model Name Alias ................................................................................................................... 7
4 Account Management ....................................................................................................................... 8
4.1 New Account ........................................................................................................................... 8
4.2 Edit Account .............................................................................................................................9
4.3 Delete Account ........................................................................................................................ 9
4.4 Reset Password ..................................................................................................................... 10
4.5 Move Account ........................................................................................................................11
4.6 Virtual Account .......................................................................................................................12
5 Deviece Management ..................................................................................................................... 13
5.1 Import Device .........................................................................................................................13
5.2 Searching Device ...................................................................................................................15
5.3 View & Edit Device ................................................................................................................ 17
5.4 Move Device .......................................................................................................................... 29
5.5 Export Device .........................................................................................................................30
6 Monitor ............................................................................................................................................. 31
6.1 Account Tree ..........................................................................................................................31
6.2 Objects ................................................................................................................................... 32
6.3 Device Operation ................................................................................................................... 36
6.4 Map .........................................................................................................................................43
6.5 Alerts .......................................................................................................................................44
6.6 Tracks ..................................................................................................................................... 51
7 Report ............................................................................................................................................... 55
7.1 Overview .................................................................................................................................55
7.2 My Report ...............................................................................................................................59
7.3 Auto Report ............................................................................................................................ 97
7.4 Task Center ............................................................................................................................ 98
8 Video .................................................................................................................................................99
8.1 Event .......................................................................................................................................99
8.2 Live ....................................................................................................................................... 102
8.3 History .................................................................................................................................. 106
8.4 Setting .................................................................................................................................. 108
9 Fleet ................................................................................................................................................ 109
9.1 Dashboard ............................................................................................................................ 109
9.2 Driver .................................................................................................................................... 111
9.3 Vehicle .................................................................................................................................. 117
9.4 RFID History ......................................................................................................................... 123
9.5 Route Planning ..................................................................................................................... 123
10 Advanced Search ........................................................................................................................ 126
10.1 Search Device ....................................................................................................................127
10.2 Search Account ................................................................................................................. 131
10.3 Search App User ............................................................................................................... 135
10.4 Search Device by License Plate No. ................................................................................ 136
11 Message .......................................................................................................................................136
12 My Wallet ..................................................................................................................................... 137
12.1 Import & Renew .................................................................................................................137
12.2 Value-added services ........................................................................................................139
12.3 Transfer Mi Coins .............................................................................................................. 143
12.4 Insufficient balance reminder ........................................................................................... 144
13 Command Management ............................................................................................................. 145
13.1 Working Mode Template ...................................................................................................145
13.2 Batch working mode ......................................................................................................... 148
13.3 Working mode status ........................................................................................................ 149
13.4 Batch Command ................................................................................................................149
13.5 Command Status ............................................................................................................... 150
13.6 Command Template .......................................................................................................... 150
14 Help .............................................................................................................................................. 151
14.1 User Manual .......................................................................................................................151
14.2 Business Log ......................................................................................................................152
14.3 Login logs ...........................................................................................................................153
14.4 Release Note ......................................................................................................................153
1 Overview
A GPS tracking platform, a one-stop tracking solution, which supports IOS and Android mobile
applications, and can be used in any country, supports 30 languages. Including tracker / DVR
device management, account management, geofencing, alerts, real-time tracking and playback,
video, reports, and more.
2 Login/Logout
2.1 Login
Platform accounts cannot be registered online and should be obtained from the dealership or
customer service. The initial password for the account is 888888 and the user should change the
password after the first login. The App supports the online registration function, and users can use
a valid email address to register the App account;
If the account or password fails more than 5 times, the user may need to enter a verification code.
If you forget your password, you can retrieve it by email.
If users want to experience the platform function before deciding whether to use the platform, they
can click the "Demo" entrance, apply for a demo account and then log in the system for experience;
platform provides both old and new versions of the login page;
New version
Old version
2.2 Logout
Click the account-exit, you can exit the system, back to the login page;
3 Settings
3.1 My Profile
My personal data involves the management of user-related information, as well as the system
personalized Settings;
These includes configurable fields, such as time zone, account nickname (customer name), phone
number, email, Google key, default map, home page. All the time storage in the database is the UTC
0 time zone (GMT + 00:00) time, and the system transforms to the local time according to this time
zone setting. If the user time zone is not set, replace it with the browser.
If the user has not set the time zone, after login, the system will pop up a window for the user to set
the time zone. Of course, if the time zone of the user's browser is not consistent with the time zone
set by the user, a window will pop up for the user to choose whether to adjust it or not.
● Sales-The type of account used for sales in this tracking platform, and the sales accounts can
create sub-accounts, such as Sales, Distributor, Enterprise user, and End-user.
● Distributor-This account type can create distributor, enterprise user, and end user
sub-accounts. Can manage, sell / mobile devices to subusers, but not used as enterprise users;
● Enterprise User-This account type can create both enterprise user and end user sub-accounts.
This type is usually used as a collection of company or department-level administrators, who
can manage all sub-accounts and devices, and can access the enterprise zone;
● End User -This account type cannot create a subaccount and can only manage and monitor a
single device or multiple devices;
4.2 Edit Account
Users can edit the relevant information of sub-accounts, including account type, customer name,
login account, mobile phone, email address, node, country / region, contact person, company name,
meter coin, permissions (Web login, App login, sending instructions, setting working mode, Web
editing, App editing).
At the same time, an account tree is provided on the right side of the pop-up box for customers to
quickly search their accounts;
At the same time, you can also select the account information in batch, click the "Move Account"
button, you can move the account in batch;
4.6 Virtual Account
Users can create multiple virtual accounts for the current account and assign different access rights
for them, which helps team members collaborate with the same account. A virtual account is not a
real account, it is an alias account with different access rights, allowing users to use the same
account for tracking devices between members of the management team. The virtual user has as
follows:
Modify data-Ability to add, edit, and save data.
Send commands-Ability to send commands to the device.
View the report-Be able to see the report page.
View the video module contents.
5 Deviece Management
5.1 Import Device
If you want to use the device in the platform, see the relevant location, track, and alert information
of the device, and send instructions to the device, the user needs to import the device into the
platform and them first. The import of the device needs to consume a certain amount of Mi Coins,
and the number of Mi Coins required depends on the model of the device and the length of time
taken by the import platform;
In the figure below, select the application object and model and fill in the IMEI of the device.
Normally, after the device is imported into the platform, the platform will automatically activate the
device once it receives the device data. Of course, customers can also choose manual activation,
that is, the platform will not process the device data even if it receives it before the customer allows
the device to be activated.
Customers can set manually activated devices to allow activation through the "Allow activation"
button on the Device page.
Automatic activation: The platform receives the data reported by the device and automatically
activates the device.
Non-automatic activation: After the user sets the device to "allow activation", the platform
receives the data reported by the device and automatically activates the device; if not set, the
device will not be activated.
Click the “Confirm” button, and then import the device.
If the system prompts an AMS verification error message, you may need to double check with your
superior user or customer service to ensure that the IMEI is valid and to exit the system named
AMS.
● Simple search
The simple search includes the following conditional fields: IMEI (support multiple IMEI), device
name, model.
If the user checks the check box containing the sub-account device, the device with the
sub-account meeting the conditions will be searched out simultaneously during the search;
Users can provide simultaneous IMEI searches of multiple devices at once, changing lines to
separate them. The IMEI search supports fuzzy search, and users can also search for the device by
directly entering the last five digits of the IMEI.
● advanced search
Advanced search allows users to search for devices through more query conditions.
Note:
Platform expiration time: indicates how long the device can use the platform, depending on the year
specified when importing or updating the device, regardless of which account the device belongs
to.
User expiration time: Each account associated with the device can set a user expiration time, and
the superior account can change the user expiration time of the device for the sub-account. User
expiration data helps the dealer control the expiration date of the sub-account device.
The user can fold / expand the account tree on the left to expand the visible area of the main
content.
5.3.2 Edit Device
Click the "Edit" button in the last line of the operation column of the device data list to pop up the
device details pop-up window, and the user can edit the device details here;
The pop-up window of the editing device contains 4 tabs: basic information, customer information,
alert, and sensor.
● Basic information
The basic information includes the device IMEI, model, ICCID, import time, expiration time and the
most basic information of the device itself;
Some fields support user editing, some fields are read directly from the device and are not editable;
as follows:
Configuration Method:
Step 1: In Device Details - go to Sensors. Based on the fuel sensor used by the device, select the
"Fuel Sensor" option from either ADC Input or Serial Port Input.
Step 2: Configure fuel tank information. The device must have fuel tank information configured in
order to calculate and display fuel data correctly.
Users can manually add fuel tank information or import fuel tank data from the device's reported
data (assuming the fuel sensor is properly connected to the device).
Manual Addition
When manually adding a fuel tank, the user needs to fill in the following fuel tank information: Fuel
Tank Name, ID/MAC, Type (Cube/Irregular), Height Correlation.
The platform uses the ID/MAC to determine which fuel sensor data belongs to which fuel tank and
displays the fuel tank name as specified by the user. Multiple fuel tanks are uniquely identified by
their ID/MAC. For devices that only report a single fuel sensor data, enter “-1” in the ID/MAC field
when configuring the fuel tank.
Importing Fuel Tank Data
If the fuel sensor is correctly installed and reporting data, the “Import Fuel Tank” feature can be
used for a quicker and more accurate way to add fuel tanks.
When the user clicks “Import Fuel Tank,” the platform will display the fuel data reported by the
device. The system distinguishes different fuel tanks based on the ID/MAC field. If the ID/MACs
differ, the data is assumed to be from different fuel tanks; if they are the same, only the latest data
will be displayed.
The user can click the “Add as Fuel Tank” button next to a specific fuel data entry, and the
platform will automatically create a new fuel tank entry in the fuel tank information list. The ID/MAC
field from the fuel data will be used to populate both the Fuel Tank Name and ID/MAC fields. The
Type will default to “Cube,” the Fuel Calculation Threshold will default to 0%, and Height
Correlation will default to “Positive Correlation.” After adding, the user can further modify the fuel
tank information as needed.
Report:
Both the Fuel Consumption Report and the Current Fuel Report have added fields for fuel tank, fuel
tank levels, and fuel tank consumption. For different fuel tanks on the same device, the serial
number, device name, IMEI, model, and total fuel consumption fields are displayed combined,
while the fuel tank, fuel tank levels, and fuel tank consumption fields are displayed separately.
In the Vehicle Refueling Data Report, when a device is connected to multiple fuel tanks, the total
refueling amount, calculated cost, actual refueling amount, and actual cost are the sum of the data
from all fuel tanks.
For example: A JC450Pro device supports a maximum of 5 cameras (CH1~CH5), but the
customer actually only connects 3 channels (CH1, CH3, CH4). In the device details, the user can
only turn on these 3 channels and turn off the unused 2 channels, and customize the channel
names for the 3 channels in use according to the actual situation, such as: cab, front windshield,
and inside the car.
5.3.3 More Actions
On the device management page, you can also perform the following operations on the device
● Renewal: to extend the platform use time of the device;
● Sales / Transfer: Transfer the device from the current account to the sub-account, and the
dealer settles offline with his customer and transfers the device to his / her account.
● Update user expiration time: update needle the use time of a customer for a device that is, the
expiration time of the user;
● Send instructions: send instructions to the device;
● Set the working mode: set the working mode of the device;
● Fuel tank setting: set up the fuel tank information of the device-associated vehicle;
● Binding the device: bind the device and the App account;
● Shudown: shut down the device;
● Start-up: boot-up of the device;
● Activation: To activate the device;
● Batch editing: batch editing of device details;
● Batch upload: the mass upload of the picture information related to the device, the picture
must be named with the IMEI + serial number, each device can upload up to 9 pictures,
and the picture with the same name will replace the last uploaded picture;
● Batch settings for common addresses: edit the common addresses of devices in batches,
you need to fill in the device name, IMEI, and three common address related fields. The
address name, latitude & longitude are required. If the radius and color are not filled in or
filled in incorrectly, the default value will be used.
● Set up grouping: set up device grouping;
● Console: Click to the console page of the device;
● Track playback: Click Jump to view the historical track of the device;
● View the fence: Click to view the electronic fence information associated with the device, and
the user can delete the association by clicking the delete link.;
● device alert: click to view the relevant alert information of the device;
● Allow activation: allow the device to be activated.
At the same time, users can also use filters to directly select devices in a certain state to display on
the map.
6.2.2 Create/Move/Edit/Delete Device Group
Click the "new Group" button at the top of the device list to add the group name; edit the added
group, set the top (the top is cancelled top), and delete the top group to distinguish the blue symbols
and ordinary group in the upper right corner of the group name;
6.3.3 Live
Click on Live, will jump new page show real-time movement of device, in the new page users can
view the device map positioning information and device IMEI, speed, longitude and latitude and
address, users click analytical address will appear detailed address information, of course, also can
check automatically get address, when the page load the system will automatically help you resolve
address and display.
On the Live page, you can click the "Track playback" button to directly jump to view the track
information of the current device;
6.3.4 Device Command
Click Device Command, you can select the instructions to be sent to the device in the pop-up
window. Different devices support different instructions, and different instructions need to set
different contents. After completing the relevant setting of the instruction content, clicking Confirm
will send the instruction to the device.
6.3.5 Conifugure
When you need to configure the relevant information of the device and vehicle, you can click
Configure and click to save the relevant information after the configuration. For different models,
the configurable content is different.
For example, for JC181\JC371\JC450 series devices, the configuration is for vehicle settings and
alarm settings.
For devices such as LL303 that support adding Bluetooth sensors, this can be used to configure the
Bluetooth sensor information connected to the device.
6.3.6 Share
When the user wants to share the current device with others, click the Share button to set the
expiration date, and then share the link with other people, and others will be able to view the
real-time location information of the device during the expiration date.
6.4 Map
The platform on the right side of the map provides the following functions to help users better
display the device location and other business scenarios; from top to bottom:
● Fence: You can add, delete, modify, and query the fence or fence grouping, or bind the device
to the fence;
● POI: you can add, delete, modify, and query the POI or POI grouping, or bind the device to the
POI;
● Area search: look for vehicles in the delineated range on the map. After defining the range, the
vehicle information within the range will be displayed in the pop-up window;
● Aggregate function: When the vehicles are relatively dense on the map, the vehicles in a certain
area can be aggregated into a digital display of the number within the range, or the aggregation
function is closed to tile the vehicles on the map;
● Toolbox: the toolbox includes three functions: street view, road condition and ranging;
● Switch the map: Switch the map type;
● Full screen display: click to enter the full screen display, you can click ESC to exit the full screen;
● Zoom in and out: zoom in and out of the map by clicking "+" and "-";
At the same time, users are supported to select the style in which the device is displayed on the
map for use in different monitoring scenarios.
In the top left corner of the map on the Monitor page, a new "Bubble Display" setting has been
added, allowing users to choose between "Default," "Show Device Status Only," and "Hide Device
Status and Name." This display setting applies to all devices currently shown on the map.
Default: Displays the bubble normally, including both the bubble and the device name.
Only Display Device Status: The bubble only displays the color to distinguish the device's
status, without showing the device name text inside.
Hide Device Status and Name: The bubble is not displayed at all.
6.5 Alerts
In the Alerts module, you can view the alert information triggered by all devices under the current
account; users can screen the alert information through the device, alert type and alert time, and
quickly find the alert information you want to see;
6.5.1 Alert Settings
Users can set the trigger standard of some alert types, whether the alert information is pushed, the
push mode and the sound of the alert.
Click "Settings" icon, pop up alert setting pop-up, after setting, click "confirm" to complete the
setting;
Basic Settings:
set the standards for triggering offline alert, parking alert and parking without shutdown alert;
Push setting:
Set whether the alert type needs to be pushed and the email address to be pushed; the push
setting only determines whether to push the alert information of this type. After the push is
enabled, the user will receive the opened alert information in the Web message notification ,
and the opened one will not be pushed. Even if the push is not opened, the system will still help
the user to keep all the alert data, the user can query in the console-alert or report-alert details
report;
Depending on the business scenario, users can also set up real-time pop-up reminders for alarms.
If the user checks the third column "Real-time push", when the device reports or triggers this alarm,
the platform will not only have a small bell message reminder, but also a pop-up box will pop up in
the upper right corner of the screen. Users can click on the pop-up box to directly view the alarm
details, so that users can receive and handle the alarm information in time.
● Sound setting: set whether the sound is turned on when triggering the alert, you can use the
default alert music, and users can also upload the alert music by themselves;
6.5.2 View Alert Details
Users can screen the alert information through the device, alert type and alert time, and quickly find
the alert information they want to see;
Click an alert message to mark the address that triggers the alert on the map, and display the
detailed information of the alert, including the alert device name, IMEI, alert description, alert
location address and alert time, etc.
The alert that opens the push and is unread by the user will be displayed at the small bell at the top
of the system, and the unread alert information will be displayed in the upper right corner of the alert
card, and the state will change from unread to read. Of course, the user can also click the "All read"
button to change the current alert status to read state at one time;
If the user needs to process some alert information, you can click the icon in the lower right corner
of the alert information card, fill in the operator and operation content in the pop-up window and
save it.
6.5.3 Obtain alert video/picture manually
If the device that generates the alarm is a DVR device and has related event video/image files,
these files will be displayed together in the alarm details, and users can also obtain more event
videos/images that have been recorded when the alarm occurred but have not been uploaded to
the platform.
Click on "Get More" (if no alarm files are available, it will display "Get" instead). A pop-up window
will appear showing which channels have uploaded videos for this alarm and which have not. The
customer can select the channels that haven't uploaded videos and issue an instruction to the
device to upload these videos. The upload results will be updated in the pop-up window.
Note:
1. Currently, the models that support manual upload of attachments include: JC400, JC400D,
JC400P, JC261, JC261P, JC450, JC450Pro, JC371, JC181
2. The level of support varies by device model. Some devices support uploading additional videos
but do not support selecting specific channels. This feature is not available for devices that are
offline or in sleep mode.
6.6 Tracks
In the Tracks module, the user can query the historical track information of the device, and the user
can query several screening items through the device, location mode, and location start time / end
time. One device can be query at a time. The track time range of the query is 6 months before the
current time, but the maximum time span of a query is 31 days. After setting up, click Search to
search and click "Reset" to reset the filtering information. Blue represents GPS positioning track,
purple represents inertial navigation positioning track.
After the search is completed, the track information of the device in the selected time end will be
displayed at the bottom, and if the trip is traveled in the track, the number of trips will be displayed
in the track information card. Click Expand to view each trip information. The information displayed
in the track information card includes the track mileage, average speed, start time, place and end
time and place respectively.
Click “Details” in the upper right corner of the card, and the detailed positioning point data and
alarm data of the track/trip will appear below the map. If it is an OBD device, the OBD CAN
diagnostic data reported in the track will also be displayed.
Click Export to export the location list to the local area.
Clicking on Expand will expand the track, showing the mileage, average speed, start time, place,
and end time, and place of each trip. Click on each trip, you can view the track of the trip in the
player popup on the right side.
When playing the track, you can use the control-panel to control how the details of the track are
played and what information is displayed during the playback. The player page can be expanded
and folded up as follows:
● Start / pause play: Start / pause play track;
● Play double speed: set the track playback speed, can select 0.1x,0.5x, 1x, 2x, 4x, 8x;
● Replay: Replay the track;
● Select the stay period mark: set how long the device is judged as a stay point and displayed on
the map;
● Display alert information: support displaying alerts that occur during driving on the track. Users
can customize which alert types are displayed.
● Show track;
● Play: only display the location point reported by the device on the map, not the track;
● Driving behavior alert: show the number of driving behavior alert and the triggering of various
driving behavior alerts on the right side of the control version;
● Fence: show the track through the fence on the map;
● POI: Show the POI points of the track on the map;
Click the alert bell icon on the track, and a small bubble will appear, including the alert name, alert
time, and alert address. If multiple alerts occur at similar locations, the number of alerts will be
aggregated and displayed. Click the aggregated number icon, the alert will be split out and
displayed separately, so that you can view a specific alert.
7 Report
7.1 Overview
The report supports printing and exporting, and users can also set the fields they want to display by
themselves. The fields contained in the exported file are consistent with the fields that the user
chooses to display on the page.
7.2.1 Daily activity
Track Details
In the Track Details report, you can view the detailed data of the track, including Position Time,
Speed, Azimuth, etc.
● Filters:
You can choose the time range, location mode, the Account, you can select a device under the
Account, select and click Search, view the details in the table below, click Reset, then clear the
current screening conditions.
● More Action:
Click “Parse Address”, you can select how to resolve the address in the drop-down list.
● Data Fields:
You can view the Position Time, Speed, Azimuth, Position type, Number of satellites, Data Type,
Coordinates, and Address. You can select the fields you want to display through the "Optional
Fields" in the upper right corner of the page.
Trips
This report is used to query the trips of equipment within a certain time range, not all positioning
points will be considered as trips. The platform's rules for determining whether the data is trips are
as follows:
The trip data needs a certain amount of calculation time, and the trip data of the day may still be in
the calculation. You can query the accurate data of yesterday and before.
Click "Batch add IMEI" to add devices in batches by entering IMEI.
● Filters:
a. General filters: You can filter the start time, end time, device model of the trip. You can select
a device or a device group under the account, select and click Search, and view the details in
the table below
b. Reset: Click Reset to clear the current filter condition
c. Statistical methods: You can select to follow "Details" and "Day" for counting trips
d. Trips with zero mileage: You can select the Do not filter or Filter mileage
e. sub-account devices: One-click to select all devices of the selected account and all
sub-accounts
● More Action:
Click Parse Address, you can select how to resolve the address in the drop-down list.
Data Fields:
The report includes two parts: summary and details. The summary is mainly an overall overview of
the trip situation of all queries. You can see the total number of trips, total duration, average speed,
maximum speed and other data.
The detailed trip data of each device is displayed in groups of days. Each trip data contains the
start time, start position, end time, end position, duration, total mileage, total fuel consumption,
average speed, maximum speed and other data.
Mileage
This report can be used to query the mileage data of the device within a certain time range.
You can view the device mileage information, including Total Mileage (km), Start Time, and End
Time. Click "Batch add IMEI" to add devices in batches by entering IMEI.
● Filters:
a. General filters:You can screen the time range, device model, and the Account. You can select
a device or a device group under the Account, select and click Search, view the details in the
table below.
b. Reset: Click Reset to clear the current filter condition
c. sub-account devices: One-click to select all devices of the selected account and all
sub-accounts
● Data Fields:
You can view the device information (Device name, IMEI, Model) and the mileage information
(Total Mileage, Start Time, and End Time). You can select the fields you want to display through the
"Optional Fields" in the upper right corner of the page.
Vehicle Status
Based on the account, count the number, proportion, and total number of devices in different states
among the devices queried under the account.
● Filters:
a. General filters: You can screen the target standard account and whether they include
subordinates. You can view the online records of all the devices under the account in real time.
After completing the selection, click Search, and view the details in the table below.
b. Reset: Click Reset to clear the current filter condition
Summary:
Account name: the name of the account being queried;
Total number of queried devices: the total number of available devices queried under the
account, excluding unactivated and expired devices;
Device status: including online, moving; online, parked; online, parked; offline;
Proportion: the proportion of the number of devices in different statuses to the total number,
retaining 1 decimal place;
Operation: Click "Details" to pop up the status of all devices under the account;
Query time: the query time when clicking search, which must be updated every time it is
refreshed;
Details:
Title: Account name + total number + online, moving number + online, parked number + online,
parked number + offline number;
Device name: device name;
IMEI: device IMEI;
Device model: device model;
Status: Device status, including online, moving; online, parked but not turned off; online,
parked; offline;
Duration: Duration of the device in this state, format: :such as 1d 3h 12m 23s, no need to fill
with zeros, if there is no high position, it will not be displayed; customers can choose to sort by
time, from high to low or from low to high;
Status start time: When the device starts to be in this state, format: hours: minutes: seconds;
Latest location: Location information of the latest positioning package uploaded by the device;
Positioning time: The time of the latest positioning package uploaded by the device;
Speed (unit): The current speed of the device, the speed of the static state is 0;
Battery: The built-in battery power of the device. Some models do not support the display of
built-in battery power, so '-' is displayed;
Operation: Click "Location" to jump to the Monitor interface and locate the interface of the
current device;
Query time: The query time when clicking search, it must be updated every time it is refreshed;
Based on the device, the status details of the vehicle at all times during the query period. By default,
the device will only be in the following states within 24 hours: offline; online, driving; online, parked;
online, parked.
● Filters:
d. General filters:You can screen the time range, device model, and the Account. You can select
a device or a device group under the Account, select and click Search, view the details in the
table below.
e. Reset: Click Reset to clear the current filter condition
f. sub-account devices: One-click to select all devices of the selected account and all
sub-accounts
● Data Fields:
First group by device, and then display each device in different segments according to different
statuses. You can view the device information (Device name, IMEI, Model) and the mileage
information (Total Mileage, Start Time, and End Time). You can select the fields you want to display
through the "Optional Fields" in the upper right corner of the page.
This report only supports OBD devices, and you can query the travel data in the form of Data Chart
and Data report.
Data Chart:
Filters:
You can choose the time range you need to query, select the Account to view, select the device or
a device group, click Search after setting up, and you can view the selected device data checked in
the table. After clicking Reset, the current filter will be cleared.
Comparison of Trips:
In Comparison of Trips, you can view the comparison diagram of Total Fuel, Total Mileage and Fuel
Consumption.
Data report:
Data Fields:
a. Summary: You can view the Fuel / 100km (L / KM), Travelled distance (KM), Fuel consumption
(L), and Number of vehicles with faults in the summary form;
b. Trips: The default display in the travel report IMEI, Device Name, Total Mileage, Total Fuel
Consumption, Fuel/100km(L/KM), Average Speed(KM/h), Max engine speed(RPM) You can
manually check the Driver name, number plate, Total idle, Max Speed(KM/h), Hash And
acceleration account, Hard braking count, and Number of vehicles with faults.
This report only supports the OBD device for query, and you can view the vehicle fault information in
this report.
● Filters:
You can screen the Generated on and its Accounts, you can select a device or a device group under
the Account, select and click Search, view the details in the table below, click Reset, and then empty
the current screening conditions.
● Data Fields:
You can view the device information (Device, IMEI) and the fault information (Full, Generated on).
● Data Fields:
You can view the device information and the obd can data. Because there are too many data fields,
you can select the fields you want to display through the "Optional Fields" in the upper right corner
of the page.
Online
Show the online situation and location of the current device in real time, the details are as follows:
● Filters:
c. General filters: You can screen the target standard account and whether they include
subordinates. You can view the online records of all the devices under the account in real time.
After completing the selection, click Search, and view the details in the table below
d. Reset: Click Reset to clear the current filter condition
● Data Fields:
Device information that you can view (Device Name, IMEI, Model), as well as the offline recording
information (Owner User, Phone, SIM, Alerts address).
Offline
This report allows you to view all the records of the selected account offline devices.
● Filters:
a. Screening items: You can screen the target account and whether they include subordinates.
You can view the offline records of all the devices under the account, select Search, and view
the details in the table below
b. Reset: Click Reset to clear the current filter condition.
● Data Fields:
You can view the device information (Device Name, IMEI, Model) and the offline recording
information (Owner User, Phone, SIM, Offline Duration, Offline Time, Alerts address).
Parking
This report is used to query the device's stay information. Generally speaking, the device's acc
status changes from on to off, which is considered a stay.
● Filters:
c. Filter items: You can filter the start time, end time, and account of the stay. You can select a
device or a device group under the account, select and click Search, and view the details in the
table below
d. Reset: Click Reset to clear the current filter condition.
● More Action:
Click Parse Address, you can select how to resolve the address in the drop-down list.
● Data Fields:
You can view the device information (Device Name, IMEI, Model) and the stay record information
(Speed, Start time, End time, Address, Latitude / Longitude, Stay time).
Idling
This report is used to query the idle information of the device. Generally speaking, if the device acc
status is on but the speed is 0, it is considered idle.
In the idle state, fuel consumption is usually high, and many fleet managers will pay attention to the
idle time of the vehicle.
● Filters:
a. Filter items: You can filter the time range, the account, you can select a device or a device
group under the account, and click Search to view the details in the table below
b. Reset: Click Reset to clear the current filter condition.
● Export & Print:
a. Export: After clicking Export, the file will be generated in Task Center, which can enter Task
Center for download;
b. Print: After clicking Print, determine the Idling form to be printed twice in the pop-up window.
If confirmed, click Confirm to jump to the local connection printer for printing.
● More Action: Click Parse Address, you can select how to resolve the address in the drop-down
list.
● Data Fields: You can view the device information (Device Name, IMEI, Model) and the unstalled
shutdown data records (State, Start time, End time, Address, Latitude / Longitude, Stay time)
showing the Total Stay time at the top of the table.
Ignition
Displays the ACC (engine) status of the selected tracking device, with an on / off status, and the
device type only supports the wired devices.
● Filters:
a. Filter items: You can filter the time range, status (on / off), and the account. You can select a
device or a device group under the account, click Search, and view the details in the table
below
b. Reset: Click Reset to clear the current filter condition.
● Data Fields:
You can view device information (Device Name, IMEI, Model) and ACC status records (State, Start
time, End time, Total time) showing Total time and other data at the top of the table.
Check In
This report is used to display the check-in information of the work card devices.
● Filters:
g. General filters:You can screen the time range, device model, and the Account. You can select
a device or a device group under the Account, select and click Search, view the details in the
table below.
h. Reset: Click Reset to clear the current filter condition
i. Check-in type: check-in type, including all, check-in, and clock-out, all by defaul
● Data Fields:
You can view device information (Device Name, IMEI, Model) and the check-in information
(Check-in time, Check-in type, Location).
This report is used to display the Bluetooth clock-in information of the work card devices.
● Filters:
j. General filters:You can screen the time range, device model, and the Account. You can select
a device or a device group under the Account, select and click Search, view the details in the
table below.
k. Reset: Click Reset to clear the current filter condition
l. Check-in type: check-in type, including all, check-in, and clock-out, all by defaul
● Data Fields:
You can view device information (Device Name, IMEI, Model) and the punch card information
(Check-in time, Check-in type, RSSI,MAC,UUID,Majar,Minor,Beacon powe).
7.2.2 Transportation
Fuel Consumption
Only devices that support fuel sensors and already have fuel tank capacity configured in the device
page can be displayed in this report. If the above conditions are met, you can export or print the
filtered results directly.
● Filters:
You can choose the time range (including custom, today, yesterday, this week, last week), select
the account to view, select the device or a device group, click Search after the setting is completed,
and you can view the selected device data checked in the table. After clicking Reset, the current
screening will be cleared.
The report is used to query the remaining oil of the device, you can view data such as fuel
information and mileage information in the checked device.
Filters:
You can choose the time range (including custom, today, yesterday, this week, last week), select
the account to view, select the device or a device group, click Search after the setting is completed,
and you can view the selected device data checked in the table. After clicking Reset, the current
screening will be cleared.
● Data Fields:
View the Current fuel Value, Total Fuel Consumption, Total Mileage, Fuel per 100KM and Total idle
Time of the checked device.
Refueling
Based on the device, the refueling actions of different vehicles during the query time period are
displayed, which helps customers to judge whether there is abnormal refueling and prevent drivers
from stealing oil, etc.
Filters:
You can choose the time range (including custom, today, yesterday, this week, last week), select
the account to view, select a device, click Search after the setting is completed, and you can view
the selected device data checked in the table. After clicking Reset, the current screening will be
cleared.
Fuel unit price:
You need to manually fill in the fuel price and then click the search button to include it in the
calculation. After the search content is displayed, the content will not be affected if the fuel price is
filled in or changed;
Data Fields:
The page is divided into two parts: summary and details. The summary shows the total refueling
liters, calculated costs, actual refueling liters, actual costs, and deviations of each device during the
query time period; the details show the refueling details of each device every day during the query
time period.
Specific fields are as follows:
Device model: device model;
Driver name: Driver name in device details;
Reporting time: Fuel volume data reporting time;
Total refuel: Total number of liters of fuel reported by the device during the query time period;
Cost: Total number of liters of fuel * unit price;
Actual refuel: Filled in by the user, needs to be saved, and the next time the customer searches
for the same content, the saved content needs to be displayed;
Actual cost: Filled in by the user, needs to be saved, and the next time the customer searches
for the same content, the saved content needs to be displayed;
Difference: The difference between the actual price and the calculated price, actual price -
calculated price;
Difference Rate(%): Difference/calculated fee;
In Temperature & Humidity, you can view supported a device through data charts and data reports
(device groups or multiple devices are not selected and only the devices are connected to an
external temperature and humidity sensor).
In the data chart, show the temperature / humidity as a chart;
Switch to the data report, and the filtered temperature and humidity will be displayed in the
form of the report, and you can export and print directly.
Logistics
You can view the device for Position Time, Battery, Latitude, Longitude, Speed, Duration, and Door
Status and install, as follows:
● Filters:
You can choose the time range you need to query, select the Account to view, and select the device.
After the setting is completed, click Search to view the selected device data checked in the table.
After clicking Reset, the current filter will be cleared.
● Data Fields:
Show the Position Time, Battery, Latitude, Longitude, Speed, Duration, Door Status and install of the
screened device in the form.
External Battery
At External Battery, you can view the external electric voltage of the wired device, export the
filtered device table or print it directly.
● Filters:
You can select the account to view, device type, and check the device or a device group to be
viewed. After setting up, click Search, and you can view the external voltage of the selected
account device in the table. After clicking Reset, the current filters will be cleared.
● Data Fields:
View the device information, the customer, and External Battery of the checked device.
Internal Battery
At Internal Battery, you can view the power information of the power level of the built-in battery of
the wireless device, and you can export the forms after the filtered device or print them directly.
● Filters:
You can choose the account to view, and check whether it includes the subordinate device or not.
After selected the device, click Search, and you can view the device power information of the
selected account in the table. After clicking Reset, the current filter will be cleared.
For wireless devices, you can use this report to view device location information and power levels,
as follows:
Filters:
You can choose the time range to query (Customize, Today, Yesterday, This week, Last week, This
month and Last month), select or search the Account to view, select the device, click Search after
the setting is completed, you can view the data of the selected device in the table, after click Reset,
the current screening will be cleared.
More Action:
Click Parse Address, you can select how to resolve the address in the drop-down list.
Data Fields:
Show the Position Time, Address, Latitude, Longitude, Position type and Battery of the screened
device.
Car mileage report
This report is applicable to the LL703 model and can be used to count the mileage of the carriage.
The business scenario is as follows:
The trailer itself does not have mileage statistics, only the front of the trailer has mileage statistics.
The trailer can be rented to different trucks. Each time it is rented to different customers to carry
different goods, the trailer company charges the trailer based on the current mileage. Each time it is
rented to a different customer, a command will be sent to clear the current mileage and re-count it.
Each time the mileage is reported for 2 days or when the trailer is returned, the mileage is reported.
● Filters:
a. General filters:You can screen the time range, device model, and the Account. You can select
a device or a device group under the Account, select and click Search, view the details in the
table below.
b. Reset: Click Reset to clear the current filter condition
● Data Fields:
You can view the device information (Device name, IMEI, Model) and the mileage information
(Total Mileage, Start Time, and End Time). You can select the fields you want to display through the
"Optional Fields" in the upper right corner of the page.
Various sensor data
This report is used to display the information of various sensors such as light, door magnet,
temperature and humidity uploaded by LL303+K800P. When configuring the template, you can
choose which sensor data to display. Currently, it supports temperature, humidity, door status, and
light.
● Filters:
You can choose the time range you need to query, select the Account to view, and select the device.
After the setting is completed, click Search to view the selected device data checked in the table.
After clicking Reset, the current filter will be cleared.
Data Fields:
Specific fields are as follows:
Device name: device name;
Device model: device model;
IMEI: device IMEI number;
Account: device account name;
Device group: device group;
Sensor: displays the corresponding sensor name. If there is a peripheral but the MAC address
does not match the sensor that has been added to the device, The MAC address is displayed
instead of the name;
Temperature: Displayed on the Temperature & Humidity tab, the peripheral reports the
temperature value, the default unit is Celsius, converted according to the user settings
Humidity: Displayed on the Temperature & Humidity tab, the peripheral reports the humidity
value, displayed in percentage
Door Status: Displayed on the Door Magnetic Status tab, the peripheral reports the door
magnetic status (open/closed)
Light Sensing Status: Displayed on the Light Sensing Status tab, the peripheral reports the light
sensing status (light/no light)
7.2.3 Vehicle security and driving safety
Alert Details
This report shows the alert data for the selected device. You can change the read / unread status of
the selected alert by clicking the marked as read, and add comments to the selected alert.
● Filters:
a. Filening: You can screen the time range of the alert , locate the time range, select a device or
a device group under the account, select the device type and alert status, click Search after
completion, and view the details in the table below.
b. Reset: Click Reset to clear the current filter condition.
● More Action:
a. Select Alert Type: Set the type of alert you want to see.
b. Processing: The alert processing process can be modified after checking the alert.
c. Parse Address: You can select how to resolve the address in the drop-down list.
● Data Fields:
You can view the alert device information (Device Name, IMEI, Model) and the offline recording
information (Owner User, Alert Type, Position Time, Alerts address, Positioning Status, Processing
Status, Read Status).
Overspeed
In this report can query all overspeed records for the selected device.
● Filters:
a. Filter items: You can filter the start time, the end time, and the account. You can select a
device or a device group under the account, click Search, and view the details in the table
below
b. Reset: Click Reset to clear the current filter condition.
● Export & Print:
a. Export: After clicking Export, the file will be generated in Task Center, which can enter Task
Center for download;
b. Print: After clicking Print, determine the Overspeed form to be printed twice in the pop-up
window. If confirmed, click Confirm to jump to the local connection printer for printing.
● More Action: Click Parse Address, you can select how to resolve the address in the drop-down
list.
● Data Fields: You can view device information (Device Name, IMEI, Model) and overspeed
records (Speed, Start time, End time, Duration, Start location, End position, Latitude / Longitude,
Operation).
Driver Behavior
You can view all the alert data in the report, including the alert type, time, location time, alert address,
location status and other information.
● Filters:
You can screen the alert time, location time, Account, select the device or device group, model, and
alert status.
● More Action:
After filtering, you can select the type of alert you need to view, whether it needs to be processed,
or select whether to resolve the address and address resolution tools.
● Data Fields:
You can view the alert device information (device name, IMEI, model, and user) and the alert
information (alert type, alert time, location time, alert address, location status, processing status,
and read status).
7.2.4 Road mark data
Geo Fence
You can show the data in and out of the device in Geo Fence Report as follows:
● Filters:
a. Filter items: You can filter the time range, the account, you can select a device or a device
group under the account, and click Search to view the details in the table below
b. Reset: Click Reset to clear the current filter condition.
● Data Fields:
You can view the device information (Device Name, IMEI) and the geo-fence record information
(Fence Name, Enter time, Outer time, Stay time).
7.3 Auto Report
When you need to view the report regularly, you can set the information such as the report type,
sending object, sending time, etc. in Auto report, or manage the automatically sent reports already
set up.
● Filters:
a. Filter item: You can search for Report name, or select report type, Frequency, after selection,
click Search search device and Reset to reset the current search and filter item.
● Add:
a. Click Add to set the sent Report custom name, Report Type, selected account, selected device
or a device grouping, sending period and time (monthly, weekly, daily day), sending node (sent
according to the power quantity value), and email address (up to 3 more).
● Data Fields: You can view Auto Report Name, Statistical report, Frequency, Create Time, Email,
Actions, and at Actions, you can edit or delete the configured automatic reports.
7.4 Task Center
Export history
When the current report or track is exported, the exported task will be generated in Export history.
When the export is completed, you can click Download to download, or click Delete to delete.
a. Filters:
a) Filter items: You can select the time range, task type, and status, select the finished selection,
and click Search to search, click Reset, and empty the value of the current filter.
b. Form: You can view File Name, Creation Time, Report Type, Execute result, Actions, and in
Actions, you can download the files to the local, or delete the files.
8 Video
The video module is used for DVR models or models that support adding DVR peripherals. It can
view the live broadcast, event video, and historical video of the DVR device, and supports the
setting of the event video type and channel uploaded by the device.
8.1 Event
Event video data is displayed in the event video page list, and users can view the video by clicking
the list line platform. The video is stored in the cloud, and user can download the video and save it
locally.
If users want to view event videos on the platform, they first need to turn on the device's event
video/picture recording configuration, so that when an alarm occurs, the device will record the
relevant video. Secondly, it is also necessary to turn on the device's event video upload switch on
the platform's video-setting page, which can be turned on according to the alarm type.
In this way, when an alarm occurs, the platform will issue a command to let the device upload the
video/picture related to the alarm, and then the user can view it on the platform.
The pre-recording of event videos is controlled by the device SNAPNUM. Except for DMS event
alarms, which are recorded by CH3 by default, other events are recorded by CH1 by default. If you
need to upload multi-channel videos, please configure the device event video recording
parameters first.
8.1.1 Query event video
The left side of the page is the filter area, and the right side is the event video/picture display area.
The video of events is displayed from near to far in chronological order. You can quickly filter all
events, unread events and read events.
Information: You can filter device information, including device type, device status, and select
a device or a device group.
Event Information: You can filter the Information related to the time occurrence, including the
time type, the time of the event occurrence, or quickly select the last 7 days, the last 30 days;
After setting, click Search to search for events, and click Reset to reset the filter items.
The event videos/pictures of different channels of the same device will be displayed
together in one card. The total number of videos and pictures included in the event will
be displayed in the lower right corner of the thumbnail. At the same time, the event
name, location, and time will also be displayed on the card.
8.1.2 View event video
Click the card to enter the event video details page.
Users can play the event video on the details page, and can quickly view the previous video, next
video, pause the video, turn on/off the speaker, download the video, and play it in full screen. Users
can quickly switch between different videos or pictures in the same channel on the right, and can
pull down to select different channels.
Click the Download button of Video to open the video playback page on a new page. You can drag
the progress bar to view the video, turn off/on the speakers, play in full screen, or click the "···"
in the lower right corner. Select "Download (click to download to local)", "Switch playback speed",
or turn on "Picture in picture" in the drop-down list.
Below the video area, users can view relevant information about the event, you can view Type、
IMEI、Time、Name、Account、Driver、Address.
More Action:
Go to playback:Open track playback on a new page to view track playback records.
Go to report:Open the report in a new page to view the report.
8.2 Live
This module is used to view the real-time video of the device.
When viewing live broadcasts, the device must be online.The user now selects the device to be
viewed in the device list on the left and checks the channel, then the live screen of the device and
the channel will be loaded on the right screen.
8.2.1 View Live Broadcast
The live page is displayed in a four-grid format by default. Users can also switch between single
channel, four-grid, six-grid, and nine-grid formats by clicking the button in the upper right corner.
Up to 9 channels of video can be displayed at the same time. These 9 channels can come from
different devices.
Users can "close", "pause", "mute", and "full screen" the live video of a single channel. They can
also pause/play all channel live broadcasts with one click by clicking the button in the upper right
corner, or watch in full screen.
8.2.2 Remote photo/video recording
When watching live broadcasts, users can use the remote photo/video function to save photos or
videos of a certain moment or time when they encounter a scene that needs to be recorded.
Click the camera icon in the device list, and users can choose to take photos or record videos
remotely. To take photos remotely, users need to select the camera to take photos, and to record
videos, users need to select the camera and recording time.
Users can click on the "History", "Event", and "Setting" entries in the "More" button to quickly jump
to the corresponding page.
8.3 History
Since the platform needs to establish a connection with the device first, and then query the video
files stored in the device, it usually takes a while. After the loading is complete, the blue part on the
timeline below is the time period with recorded historical videos. Users can drag the timeline to
view the video.
Other operations:
Close Button - click the button to close the video.
Sound Switch - click to turn sound on or off.
Play/Pause Switch - click to play or pause video.
Next/Last - click to view the next video or last vedio.
Zoom Button - click the button to enlarge or reduce the video playback window.
Select period - click to switch the time unit for viewing.
If the configuration is turned on, when the device triggers an alarm, the platform will automatically
issue instructions according to the configuration to let the device upload the video of the
corresponding channel. If it is not turned on, when the alarm is triggered, no instructions will be
issued to let the device upload.
The event types supported by each model are different.
When setting a single device, only the channels that are enabled are supported, and the
channel name displays the nickname set by the user. The unenabled channels will be grayed
out and cannot be selected;
When setting the same model of devices in batches, the default number of channels and the
default channel names of the models are displayed;
Mileage statistics:
Bar chart, horizontal axis: license plate number, vertical axis: mileage/KM (converted
according to user settings);
Statistical content: The "total mileage"/"average daily mileage" of all vehicles (bound to
the device) under the current account during the query time period is ranked, from high to
low TOP10;
Time range: today, the past 7 days
Alarm statistics:
List display: All alarm times reported by all vehicles (bound to the device) under the current
account are sorted by vehicle/alarm type, from high to low TOP10;
Time range: today, the past 7 days
Reminder:
Pie chart: The proportion of the number of driver's license status/vehicle insurance status
of all drivers under the current account, divided into three states: "normal", "about to
expire", and "expired";
Statistical content: "Driver's license reminder"/"Vehicle insurance reminder";
Exercise duration:
Bar chart, horizontal axis: license plate number, vertical axis: duration/H (converted
according to user settings);
Statistical content: "Exercise duration"/"Parking duration"/"Parking duration" of all vehicles
(bound to the device) under the current account within the query time period, from high to
low TOP10;
Time range: today, the past 7 days
9.2 Driver
This module is used for driver information management and maintenance, supporting users to
create, edit, delete driver information, create driver's license expiration reminders and other
functions. Users can switch to other sub-accounts through the account tree on the left to view and
manage the data of subordinate accounts.
Batch add/edit:
Add/edit driver information in batches through Excel. The existing driver numbers in Excel will be
updated based on the content in Excel. The driver number that does not exist will be added, and a
new driver information will be added based on the content in Excel.
Batch add reminders:
Support users to batch add/edit reminder information. After the user selects the driver information,
click "Batch add reminders" to pop up a pop-up window for adding new reminders. After the
configuration is completed, a second confirmation pop-up window will pop up. After clicking
"Confirm", the reminder is saved successfully.
If no reminder has been added to the selected driver, a new reminder will be added; if a reminder
has already been added, the current reminder rule will overwrite the previous reminder rule.
Pop-up content:
Reminder name: reminder name, no more than 50 characters;
Advance notification: according to the four dimensions of day/week/month/year, the user can
set the number of days/weeks/months/years in advance for notification;
Time interval: after the expiration reminder, support configuration to remind again at a certain
time; positive integer, according to the four dimensions of day/week/month/year, if the user
does not fill in, only remind once;
Email address: reminder notification email address, up to 3 email addresses can be added, the
platform will need to verify the email format and authenticity;
Batch operations:
Batch add/edit:
Add/edit vehicle information in batches through Excel. The existing vehicle numbers in Excel will be
updated based on the content in Excel. The vehicle number that does not exist will be added, and
a new vehicle information will be added based on the content in Excel.
Batch add reminders:
Support users to batch add/edit reminder information. After the user selects the driver information,
click "Batch add reminders" to pop up a pop-up window for adding new reminders. After the
configuration is completed, a second confirmation pop-up window will pop up. After clicking
"Confirm", the reminder is saved successfully.
If no reminder has been added to the selected vehicle , a new reminder will be added; if a reminder
has already been added, the current reminder rule will overwrite the previous reminder rule.
Batch delete vehicles:
Users can select multiple vehicle data and click Delete to achieve batch deletion.
After clicking, a secondary confirmation pop-up box pops up. After the user confirms, the deletion
is carried out.
Batch delete reminders:
Users can select multiple vehicle data and click Delete. The reminder configuration of the selected
driver will be deleted;
After clicking, a secondary confirmation pop-up box pops up. After the user confirms, the deletion
is carried out.
9.4 RFID History
This module is used to query the RFID information reported by the device, including card ID, device
IMEI, device name, driver name, number plate, and operation time. Some models of DVR device
will take a photo and upload it to the platform when the RFID card is swiped, and the platform will
display it together with this RFID information.
Users can switch to other subordinate accounts through the account tree on the left to view and
manage the data of subordinate accounts.
Route creation
Route Name: When creating a route, you can assign a name that meets business
management needs.
Usage Rules: The route can be configured with an effective time and assigned vehicles. When
the vehicles do not meet the rule conditions, platform alerts will be triggered.
Start and End Locations: Set the start and end points for the route.
Stops: Including the start and end locations, up to 20 stops can be added to the route, allowing
for personalized route settings.
Total Mileage: By setting the start location and waypoints, the platform will automatically
calculate the total mileage during route creation and display it in the route report.
Search、edit & delete routes
Routes can be searched by route name, license plate number, or associated IMEI, with support for
fuzzy search. Existing routes can be edited or deleted.
If the vehicle continues to deviate from the route, an alert will be reported every 2 minutes until the
vehicle reaches the destination or returns to the designated route.
10 Advanced Search
Advanced Search provides users with very rich capabilities to search for devices, platform users,
and app users.
The user only needs to enter the customer name/account, or device name/IMEI to query all the
information of the user or device and the corresponding functions provided by the platform.
Platform user is same definition to account, but app user is registered in Apps, it ’ s not in the
account tree.
Click Detail link in the account list shows 5 tabs for selected account.
User Relationship - shows the structure of accounts.
User Information - Account details.
Sell Device - Move devices to selected account.
Add Sub-account - new sub-account for selected account.
Move Account - move selected account to another sub-account.
10.2.1 User Relationship
Show the structure of accounts. Monitor link navigates to a new page to monitor device, click View
link to view devices of selected account in Device page.
Operation Links:
Monitor - new page to monitor bound devices of selected App user.
Reset Password - reset App user password to initial password, 888888.
Detail - navigates to device relative 4 tabs. Identical to Detail link in Search Device.
Playback - new page to playback tracks of this device.
Tracking - new page to show real-time tracking of this device.
Alert - new page navigates to alert detail report.
Unbundling - unbind device from this App user.
11 Message
System searches devices that is offline more than 3 days or to be expired in 15 days on schedule,
and send notifications to user by mail(if mail address is provided in Account). Meanwhile, they are
also displayed in this message box. All unread messages can be mark as read.
12 My Wallet
My Wallet page displays the current amount of Mi Coins, and mainly provides the spending and
transfer functions of Mi Coins. Importing devices and renewing devices will cost Mi Coins. At the
same time, users can transfer Mi Coins to their sub-accounts.
Import tracking devices to platform and start to use. User can import devices by Mi Coins.
To import devices manually, click Import Device button, fill the required fields in the pop up window
and click save button, note that IMIE is support multiple, one IMEI for each line.
Users can inquire about the consumption of Mi Coins for device import/renewal by order or details.
At the same time, they can also search by operation time and IMEI. If you query in details, you can
also search by service type and account.
The search results will be displayed in the list below the search item, and the total number of Mi
Coins consumed will be displayed in the upper left corner of the top of the list.
Renew device
Renew expired device, fill in the Service Type and device IMEI.
12.2 Value-added services
The platform now features a“Value-Added Service Purchase” entry, allowing users
to purchase value-added services for their devices using Mi Coins as needed.
Value-added Service
By default, the system retrieves location data for TAG devices every 60 minutes. Users can
purchase value-added services to increase the frequency. Two upgrade options are available:
• Every 30 minutes
• Every 10 minutes
The platform’s default storage duration for device track data is 6 months. Users can extend the
storage duration to 1 year by purchasing value-added services.
Note: The extended storage applies to data generated after activating the service and remains
effective until the service expires. The service is valid for 1 year.
• 6 months
• 1 year
Note: The extended storage applies to data generated after activating the service and remains
effective until the service expires. The service is valid for 1 year.
The platform’s default storage duration for report data is 3 months. Users can purchase services
to extend storage to:
• 6 months
• 1 year
Note: The extended storage applies to data generated after activating the service and remains
effective until the service expires. The service is valid for 1 year.
• Device Type: The model of the device requiring the value-added service.
• For location update frequency, options include upgrading to every 30 minutes or every 10
minutes.
• For data storage extensions, options include extending to 6 months or 1 year.
• IMEI: Input the IMEI of devices needing the service (supports batch input).
After completing the form, the total Mi Coins required is displayed at the bottom based on the
number of devices and the selected service price. Users can click Confirm to finalize the purchase.
Users can view their purchase history and details on the My Wallet - Mi Coins - Value-Added
Services page.
• IMEI: The IMEI of the device for which the service was purchased.
• Service Expiration Time: The expiration date of the service (valid for 1 year from
activation).
Note: The service expiration time starts immediately after activation and lasts for 1 year.
12.3 Transfer Mi Coins
Transfer the Mi Coins to sub-account.
Users can search Mi Coins transfer records by transfer-out account, transfer-in account, operation
time, and operation type.
12.4 Insufficient balance reminder
When the Mi coin balance of an account is insufficient, the account or sub-accounts can be
reminded through platform messages or emails.
For example,If a device is offline and a command (setting the working mode is a special command)
is suspended, there is no start time or end time.
Click view for details.
14 Help
14.1 User Manual
Click the link to view the platform user manual and OPEN API usage instructions. You can view
them online or download them locally.
14.2 Business Log
Provides logs for device and account for core business operation.
14.3 Login logs
Display login logs for current login account.