Notes-Preparing Training Lesson Plans
Notes-Preparing Training Lesson Plans
A training session
plan is a road map of your lesson.
Imagine that you've just led a training session. Unfortunately, it
didn't go as well as you'd hoped.
All in all, you're not sure that people learned what they needed to
know, and you wish you'd had a clearer plan for the session.
As you plan, you visualize each step of the class. This helps you
ensure that you've thought about everything that you need to
say, and that you present information in a logical order. You'll
also be able to prepare for points that people might find difficult
to understand.
After your session, you can use your plan to work out what went
well – and what didn't – so that you can adapt it for future
lessons.
You can download a lesson plan template here. Then, to plan your
session, follow the steps below.
Tip 1:
You can use the ABCD Learning Objectives Model to set a
training objective that comprehensively addresses your learners'
needs.
Tip 2:
You should only have one or two learning objectives for each
class. If you have more, you are likely to have too much
information to cover, and trainees may feel overwhelmed with
information.
List your key topics and their related concepts, and then group
them together – for example, using an Affinity Diagram – to
show how they're connected.
Step 3: Organize Material
Once you have a general idea of what you need to cover, draft a
lesson outline. List all of the points that you need to cover, in the
order in which you'll cover them.
Now, insert the information from your outline into your training
plan template. Check back against your initial brainstorming
document to make sure that you've covered everything that you
need to say. Also, compare your template with your objectives for
the session, to make sure that you'll achieve them.
Record the time that you will allocate for each concept or section
on your training plan, and make sure that you've allowed plenty
of time to focus on the core concepts – if you don't have enough
time, you'll need to run additional sessions, or narrow your
learning objectives and reduce the number of topics that you plan
to cover.
Note:
You can use the same steps to create a plan for an online training
session.
Introduction
Open session:
Confirm that students
introduce tutor, outline Handouts showing
10 mins. understand the session
structure, explain session structure
format.
"housekeeping."
Recordings of positive
and negative customer
calls.
Main Session
Run through the full Group activity: trainees 60 mins. Check that trainees
call process: discuss how to assess come up with a variety
needs and information of realistic responses.
Answer call and during the call.
determine Ensure that each
trainee demonstrates
Key Points Training Aids/Tools Time Learning Check
Introduction
customer needs.
Gather customer
information.
Present solutions
based on
customer's
needs.
Conclusion
Group summary
activity: students list Check that each group
Summarize practical
the solutions that they has at least three
methods of handling 30 mins.
found most effective, responses on their flip
difficult callers
and why, on a flip chart.
chart.
Pass out
questionnaires to
Collect a questionnaire
Evaluation evaluate the 10 mins.
from each trainee.
effectiveness of the
session.
Key Points
A training session plan provides a useful format for thinking about
the activities and resources you'll use to guide a group toward a
learning objective.
To create an effective training session plan, take the following
steps:
Training session plans take time to create, but they ensure that
the information you need to teach follows a logical sequence. This
will help your students engage with it, and, ultimately,
understand and retain it.
You can also use training session plans for online training
sessions, although you'll need to allow extra time, and include
extra learning checks, as it may be harder to gauge whether
students have understood all of your points.
Download Template
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That’s it! If you followed all the instructions above, you’ve successfully written a very
thorough lesson plan that will be useful for any other teachers wanting to teach such
a topic. One of the most helpful tips in writing your first lesson plans would be to look
at lesson plans that are already fully developed to get a better idea of what needs to
be in the lesson plan. You can do this by looking at the lesson plans on this site!