Error Code Manual

MONIMAX8300I System (CDU ver.)

V01.00.00 (2020. 02. 11)

© Hyosung TNS Inc. All Rights Reserved.

Revision History

Error Code Manual - MX8300I

No. Version Date Description of Change Chapter

1 V01.00.00 2020/02/11 New Publication All

© Hyosung TNS All Rights Reserved.

The content of this specification is protected by copyright laws.

2020. 02. 11. 1st Release

© Nautilus Hyosung, Inc. All Rights Reserved.

Contents

Chapter1. Anti-skimming 1-4

Chapter2. Camera 2-9
Chapter3. Card Reader 3-10
Chapter4. Cash Dispenser Unit 4-12
Chapter5. Cash & Check Insert Module (CCIM30) 5-166
Chapter6. Contactless Card Reader (RF Module ) 6-450
Chapter7. EPP (Pin-Pad) 7-453
Chapter8. Receipt Printer 8-461
Chapter9. Shutter 9-465
Chapter10. UPNC 10-466

© Nautilus Hyosung, Inc. All Rights Reserved.

Error Code manual Chapter1. Anti Skimming

Chapter1. Anti Skimming (Option)

Problem
Problem Description Troubleshooting
Code
186400 Failed check CRC of USB bulk data Check line of USB communication
186E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
186F00 Undefined CMD Check CMD Mi. do not use undefined CMD
286400 Failed check CRC of USB bulk data Check line of USB communication
286E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
286F00 Undefined CMD Check CMD Mi. do not use undefined CMD
386400 Failed check CRC of USB bulk data Check line of USB communication
386E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
386F00 Undefined CMD Check CMD Mi. do not use undefined CMD
3A96100 Set to Unsupported Antiskim mode Check value of antiskim mode
3A96500 Range over of Antiskim frequency setting Check range of frequency value for antiskim
3A96600 Range over of Antiskim pulse count setting Check range of pulse count value for antiskim
3A96700 Range over of Antiskim idle time setting Check range of idle time value for antiskim
Range over of Antiskim duty table count Check range of duty table count value for
3A96800
setting antiskim
Range over of Antiskim duty table value
3A96900 Check range of duty table value for antiskim
setting
Check range of coil high temperature base
3E96100 Range over of Coil high temperature base
value
3G96100 Range over of Proximity setting Check range of proximity setting value
Check temperature of coil(ex. sensor
3I23200 Error of Coil High Temperature in Initialize unpluged) Run Initialize. If error is repeated,
need to change device.
Check status of coil(ex. Unpluged or open
3I24200 Error of Coil Low current in Initialize circuit) Run Initialize. If error is repeated, need
to change device.
Check status of coil(ex. short circuit) Run
3I24300 Error of Coil High current in Initialize Initialize. If error is repeated, need to change
device.
Check config of antiskim. Recover normal
3I26C00 Error of Antiskim control in Initialize setting. Run Initialize. If error is repeated, need
to change device.
Check dust or unknown things around of
3I31100 Warning of Proximity detect in Initialize proximity sensor. Run Initialize. If error is
repeated, need to change device.
Check dust or unknown things around of
3I31200 Error of Proximity detect in Initialize proximity sensor. Run Initialize. If error is
repeated, need to change device.
Check temperature of coil(ex. sensor
3P23200 Error of Coil High Temperature. unpluged) Run Initialize. If error is repeated,
need to change device.
Check status of coil(ex. Unpluged or open
3P24200 Error of Coil Low current circuit) Run Initialize. If error is repeated, need
to change device.

© Hyosung TNS Inc. All Rights Reserved. 1-4

Error Code manual Chapter1. Anti Skimming

Problem
Problem Description Troubleshooting
Code
Check status of coil(ex. short circuit) Run
3P24300 Error of Coil High current Initialize. If error is repeated, need to change
device.
Check config of antiskim. Recover normal
3P26C00 Error of Antiskim control setting. Run Initialize. If error is repeated, need
to change device.
Check dust or unknown things around of
3P31100 Warning of Proximity detect proximity sensor. Run Initialize. If error is
repeated, need to change device.
Check dust or unknown things around of
3P31200 Error of Proximity detect proximity sensor. Run Initialize. If error is
repeated, need to change device.
Failed check CRC of BIN file data for
3U96200 Check BIN file for download
download
3U96300 Wrong sequence of BIN file data index Check line of USB communication
3U96A00 Size over of BIN file for download Check BIN file for download
3U96B00 Error of BIN file header Check BIN file for download
Failed check CRC of USB bulk data (CMD
3X86400 Check line of USB communication
MI x)
3X86E00 Undefined SubCMD (CMD MI x) Check CMD Mi. do not use undefined CMD
3X86F00 Undefined CMD (CMD MI x) Check CMD Mi. do not use undefined CMD
486400 Failed check CRC of USB bulk data Check line of USB communication
486E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
486F00 Undefined CMD Check CMD Mi. do not use undefined CMD
586400 Failed check CRC of USB bulk data Check line of USB communication
586E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
586F00 Undefined CMD Check CMD Mi. do not use undefined CMD
686400 Failed check CRC of USB bulk data Check line of USB communication
686E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
686F00 Undefined CMD Check CMD Mi. do not use undefined CMD
786400 Failed check CRC of USB bulk data Check line of USB communication
786E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
786F00 Undefined CMD Check CMD Mi. do not use undefined CMD
886400 Failed check CRC of USB bulk data Check line of USB communication
886E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
886F00 Undefined CMD Check CMD Mi. do not use undefined CMD
986400 Failed check CRC of USB bulk data Check line of USB communication
986E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
986F00 Undefined CMD Check CMD Mi. do not use undefined CMD
A86400 Failed check CRC of USB bulk data Check line of USB communication
A86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
A86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
A96100 Set to Unsupported Antiskim mode Check value of antiskim mode
A96500 Range over of Antiskim frequency setting Check range of frequency value for antiskim
A96600 Range over of Antiskim pulse count setting Check range of pulse count value for antiskim
A96700 Range over of Antiskim idle time setting Check range of idle time value for antiskim
Range over of Antiskim duty table count Check range of duty table count value for
A96800
setting antiskim
Range over of Antiskim duty table value
A96900 Check range of duty table value for antiskim
setting

© Hyosung TNS Inc. All Rights Reserved. 1-5

Error Code manual Chapter1. Anti Skimming

Problem
Problem Description Troubleshooting
Code
B86400 Failed check CRC of USB bulk data Check line of USB communication
B86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
B86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
C86400 Failed check CRC of USB bulk data Check line of USB communication
C86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
C86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
D86400 Failed check CRC of USB bulk data Check line of USB communication
D86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
D86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
E86400 Failed check CRC of USB bulk data Check line of USB communication
E86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
E86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Check range of coil high temperature base
E96100 Range over of Coil high temperature base
value
F86400 Failed check CRC of USB bulk data Check line of USB communication
F86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
F86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
G86400 Failed check CRC of USB bulk data Check line of USB communication
G86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
G86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
G96100 Range over of Proximity setting Check range of proximity setting value
H86400 Failed check CRC of USB bulk data Check line of USB communication
H86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
H86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Check temperature of coil(ex. sensor
I23200 Error of Coil High Temperature in Initialize unpluged) Run Initialize. If error is repeated,
need to change device.
Check status of coil(ex. Unpluged or open
I24200 Error of Coil Low current in Initialize circuit) Run Initialize. If error is repeated, need
to change device.
Check status of coil(ex. short circuit) Run
I24300 Error of Coil High current in Initialize Initialize. If error is repeated, need to change
device.
Check config of antiskim. Recover normal
I26C00 Error of Antiskim control in Initialize setting. Run Initialize. If error is repeated, need
to change device.
Check dust or unknown things around of
I31100 Warning of Proximity detect in Initialize proximity sensor. Run Initialize. If error is
repeated, need to change device.
Check dust or unknown things around of
I31200 Error of Proximity detect in Initialize proximity sensor. Run Initialize. If error is
repeated, need to change device.
Check connector or cable of proximity sensor.
I31300 Failure of connect to proximity sensor.
Replace the proximity sensor.
I86400 Failed check CRC of USB bulk data Check line of USB communication
I86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
I86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
J86400 Failed check CRC of USB bulk data Check line of USB communication
J86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
J86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
K86400 Failed check CRC of USB bulk data Check line of USB communication

© Hyosung TNS Inc. All Rights Reserved. 1-6

Error Code manual Chapter1. Anti Skimming

Problem
Problem Description Troubleshooting
Code
K86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
K86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
L86400 Failed check CRC of USB bulk data Check line of USB communication
L86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
L86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
M86400 Failed check CRC of USB bulk data Check line of USB communication
M86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
M86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
N86400 Failed check CRC of USB bulk data Check line of USB communication
N86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
N86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
O86400 Failed check CRC of USB bulk data Check line of USB communication
O86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
O86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Check temperature of coil(ex. sensor
P23200 Error of Coil High Temperature. unpluged) Run Initialize. If error is repeated,
need to change device.
Check status of coil(ex. Unpluged or open
P24200 Error of Coil Low current circuit) Run Initialize. If error is repeated, need
to change device.
Check status of coil(ex. short circuit) Run
P24300 Error of Coil High current Initialize. If error is repeated, need to change
device.
Check config of antiskim. Recover normal
P26C00 Error of Antiskim control setting. Run Initialize. If error is repeated, need
to change device.
Check dust or unknown things around of
P31100 Warning of Proximity detect proximity sensor. Run Initialize. If error is
repeated, need to change device.
Check dust or unknown things around of
P31200 Error of Proximity detect proximity sensor. Run Initialize. If error is
repeated, need to change device.
Check connector or cable of proximity sensor.
P31300 Failure of connect to proximity sensor.
Replace the proximity sensor.
P86400 Failed check CRC of USB bulk data Check line of USB communication
P86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
P86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Q86400 Failed check CRC of USB bulk data Check line of USB communication
Q86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
Q86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
R86400 Failed check CRC of USB bulk data Check line of USB communication
R86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
R86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
S86400 Failed check CRC of USB bulk data Check line of USB communication
S86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
S86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
T86400 Failed check CRC of USB bulk data Check line of USB communication
T86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
T86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
U86400 Failed check CRC of USB bulk data Check line of USB communication
U86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD

© Hyosung TNS Inc. All Rights Reserved. 1-7

Error Code manual Chapter1. Anti Skimming

Problem
Problem Description Troubleshooting
Code
U86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Failed check CRC of BIN file data for
U96200 Check BIN file for download
download
U96300 Wrong sequence of BIN file data index Check line of USB communication
U96A00 Size over of BIN file for download Check BIN file for download
U96B00 Error of BIN file header Check BIN file for download
V86400 Failed check CRC of USB bulk data Check line of USB communication
V86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
V86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
W86400 Failed check CRC of USB bulk data Check line of USB communication
W86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
W86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Failed check CRC of USB bulk data (CMD
X86400 Check line of USB communication
MI x)
X86E00 Undefined SubCMD (CMD MI x) Check CMD Mi. do not use undefined CMD
X86F00 Undefined CMD (CMD MI x) Check CMD Mi. do not use undefined CMD
Y86400 Failed check CRC of USB bulk data Check line of USB communication
Y86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
Y86F00 Undefined CMD Check CMD Mi. do not use undefined CMD
Z86400 Failed check CRC of USB bulk data Check line of USB communication
Z86E00 Undefined SubCMD Check CMD Mi. do not use undefined CMD
Z86F00 Undefined CMD Check CMD Mi. do not use undefined CMD

© Hyosung TNS Inc. All Rights Reserved. 1-8

Error Code manual Chapter2. Camera

Chapter2. Camera

Problem
Problem Description Troubleshooting
Code
Check whether the USB port is connected or
9702010 Failed to connect device
not.
Check whether the USB port is connected or
9702012 Failed to capture Image
not.
1.Do Reset at operator function.
9702014 communication error 2.Check the communication cable
3.Reboot ATM
Check whether the parameter when function is
9702020 Failed to create file(CamData is NULL)
called from Application
Check whether the USB port is connected or
9702040 Failed to create Thread
not.
Failed to capture Image(can't find camera Check whether the USB port is connected or
9702041
device) not.
Check whether the parameter when function is
9702042 Failed to capture Image(invalid file path)
called from Application
Failed to capture Image(can't find Check whether the parameter when function is
9702043
ATMInside) called from Application
Failed to capture Image(receive black or Check whether the USB port is connected or
9702044
white frame) not.
Check whether the USB port is connected or
9702045 Failed to capture Image(abnormal frame)
not.
Failed to capture Image(invalid input Check whether the parameter when function is
9702046
parameter) called from Application
Failed to capture Image(communication dll Check whether the parameter when function is
9702047
error) called from Application
Check whether the parameter when function is
9702048 Failed to capture Image(exception occur)
called from Application

© Hyosung TNS Inc. All Rights Reserved. 2-9

Error Code manual Chapter3. Card Reader

Chapter3. Card Reader

Problem
Problem Description Troubleshooting
Code
1. Insert the card to inside
3071000 The card position where can not unlatch. 2. Take the card
3. If can not take the card change the card reader
3100100 Send to undefined command. Restart the Service Provider
3100200 Command execution is impossible. Restart the Service Provider
3100400 Command data error. Restart the Service Provider
3101000 Latch sensor is abnormal Please confirm inside of cardreader
3102000 Card has not been read yet or others errors Restart the Service Provider
Please confirm which is problem card or
3102100 No Start sentinel
cardreader
Please confirm which is problem card or
3102200 VRC Error
cardreader
Please confirm which is problem card or
3102300 No End sentinel. Too many data
cardreader
Please confirm which is problem card or
3102400 LRC Error
cardreader
Please confirm which is problem card or
3102500 No mag.stripe or No encoded card
cardreader
Please confirm which is problem card or
3102700 SS-ES-LRC card
cardreader
3103000 Detection of Power failure. Issue the Reset command.
Abnormal condition was found on the Check to cardreader is running well with IC
3106000
power-line (Vcc) of ICC(or SAM). Chipcard.
Check to cardreader is running well with IC
3106100 The receiving error of ATR.
Chipcard.
The card(SAM) does not accept this Check to cardreader is running well with IC
3106200
protocol. Chipcard.
IC card(SAM) communication error(No Check to cardreader is running well with IC
3106300
answer). Chipcard.
Check to cardreader is running well with IC
3106400 IC card(SAM) communication error(Other)
Chipcard.
Check to cardreader is running well with IC
3106500 IC card(SAM) is not activated
Chipcard.
IC card(SAM) returned ATR which is not Check to cardreader is running well with IC
3106600
supported ISO/IEC7816-3 Chipcard.
IC card(SAM) returned ATR which does not Check to cardreader is running well with IC
3106900
match EMV 2000 V4.0. Chipcard.
3107000 F-FROM write error Issue the Reset command.
CRC error of User program code area of
3107100 Check the cardreader and ESU board.
ESU
3107200 EEPROM operation error Restart the EPP device.
Transmission error between ESU and
3107600 Check the cardreader and ESU board.
ICRW
3109500 ESU is broken-down or disconnected Check the cardreader and ESU board.
3109600 Metallic fraud object is detected. Check the cardreader and ESU board.

© Hyosung TNS Inc. All Rights Reserved. 3-10

Error Code manual Chapter3. Card Reader

Problem
Problem Description Troubleshooting
Code
Internal error is occurred and Fail to get
3109900 Restart the Service Provider
error code from DLL
9311200 Fail to connect device or initialize device Check the device cable and connection.
9312300 Fail to close device. Check the device cable and connection.
9313200 Fail to send command to device Check the device cable and connection.
Abnormal communication after device open
9313300 Check the device cable and connection.
success
9341100 Fail to create sensor polling thread. Restart the Service Provider
9341300 Sensor polling thread is terminated. Restart the Service Provider
93A5600 Exception is occurred Restart the Service Provider
MCU device is out of order (Invalid serial
93A9100 Check serial number of MCU
number)
93A9500 Fail to connect ESU or setting fail. Restart the Service Provider
9723010 Fail to connect device or initialize device Check the device cable and connection.
9723012 Fail to send command to device Check the device cable and connection.
9723013 Fail to close device. Check the device cable and connection.
Abnormal communication after device open
9723019 Check the device cable and connection.
success
9723040 Fail to create sensor polling thread. Restart the Service Provider
9723048 Sensor polling thread is terminated. Restart the Service Provider
9723058 Exception is occurred Restart the Service Provider
Fail to connect ESU or to set antiskimming Restart after check connection cabel between
9723095
function. ICRW and ESU

© Hyosung TNS Inc. All Rights Reserved. 3-11

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Chapter4. Cash Dispenser Unit (CDU10)

Abbreviations

Module Layout

© Hyosung TNS Inc. All Rights Reserved. 4-12

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Diagram of Electromagnetic Parts

Rear Type Front Type

© Hyosung TNS Inc. All Rights Reserved. 4-13

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Diagram of Sensors

© Hyosung TNS Inc. All Rights Reserved. 4-14

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Error Code List

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and try the
command again.
4001000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4001100 Clearing(Format) EEPROM failed.
2. Relace the main board or the cassettee if the
same symtom recurs.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4001200 Invalid cassette serial number.
3. Replace the Cassette if the same symptom
recurs.
1. Turn the power off and on and check the DB
file.
2. If the file is proper, replace the USB cable
4001400 NoteDB has CRC error.
and retry Download.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check the DB
file.
2. If the file is proper, replace the USB cable
4001500 Note DB Write error.
and check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check the DB
file.
2. If the file is proper, replace the USB cable
4001600 Note DB Encryption failed.
and check again.
3. Replace the CDU main board if the same
symptom recurs.
4001700 Download file(EP) is not correct. 1. Download proper EP Binary file.
1. Turn the power off and on and check that it
operates normally.
2. If it does not, replace the USB cable and
4002300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the communication cable and perform
Encryption of communication message
4002400 the initialization.
failed.
2. Update SP, VDM, TM, and EP.
1. Turn the power off and on and check that it
operates normally.
4002500 Unspecified CMD.
2. Check the final version of SP and EP, and
update if necessary.

© Hyosung TNS Inc. All Rights Reserved. 4-15

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
operates normally.
4002600 Unspecified SubCMD.
2. Check the final version of SP and EP, and
update if necessary.
1. Turn the power off and on and check that it
operates normally.
4002700 Unspecified FuncCMD.
2. Check the final version of SP and EP, and
update if necessary.
1. Turn the power off and on and try the
command again.
4002800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Relace the main board or the cassettee ID
board if the same symtom recurs.
1. Turn the power off and on and try the
command again.
4002900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Relace the main board or the cassettee if the
same symtom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
400E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
400E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
400E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
400E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
400E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-16

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
400E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
400E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
400E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
400E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
400E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the Reject Gate.
400EA00 HS001 JAM. 2. Check the HS001 Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the entrance of the
reject box.
400EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
400EC00 HS001 Light JAM. anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Remove the jam from the reject and retract
path.
400ED00 HS004 Light JAM. 3. Check the reject gate and HS001 for
anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.

© Hyosung TNS Inc. All Rights Reserved. 4-17

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and try the
command again.
4011100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #1 if the same symtom
recurs.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4011200 Invalid cassette serial number.
3. Replace the Cassette #1 if the same
symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
401E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
401E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
401E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
401E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
401E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
401E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
401E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-18

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
401E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
401E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
401E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and try the
command again.
4021100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #2 if the same symtom
recurs.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4021200 Invalid cassette serial number.
3. Replace the Cassette #2 if the same
symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
402E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
402E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
402E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
402E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-19

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
402E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
402E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
402E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
402E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
402E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
402E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and try the
command again.
4031100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #3 if the same symtom
recurs.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4031200 Invalid cassette serial number.
3. Replace the Cassette #3 if the same
symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
403E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-20

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
403E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
403E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
403E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
403E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
403E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
403E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
403E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
403E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
403E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.

© Hyosung TNS Inc. All Rights Reserved. 4-21

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and try the
command again.
4041100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #4 if the same symtom
recurs.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4041200 Invalid cassette serial number.
3. Replace the Cassette #4 if the same
symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
404E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
404E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
404E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
404E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
404E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
404E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
404E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-22

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
404E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
404E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
404E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and try the
command again.
4051100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #5 if the same symtom
recurs.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4051200 Invalid cassette serial number.
3. Replace the Cassette #5 if the same
symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
405E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
405E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
405E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
405E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-23

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
405E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
405E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
405E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
405E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
405E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
405E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and try the
command again.
4061100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #6 if the same symtom
recurs.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4061200 Invalid cassette serial number.
3. Replace the Cassette #6 if the same
symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
406E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-24

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
406E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
406E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
406E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
406E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
406E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
406E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
406E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
406E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
406E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.

© Hyosung TNS Inc. All Rights Reserved. 4-25

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
407E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
407E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
407E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
407E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
407E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
407E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
407E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
407E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-26

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
407E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
407E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the Reject Gate.
407EA00 HS001 JAM. 2. Check the HS001 Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
407EC00 HS001 Light JAM. anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Remove the jam from the reject and retract
path.
407ED00 HS004 Light JAM. 3. Check the reject gate and HS001 for
anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
1. Remove the jam from the entrance of the
reject box.
408EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check the DB
file.
2. If the file is proper, replace the USB cable
40C1400 NoteDB has CRC error.
and retry Download.
3. Replace the CDU main board if the same
symptom recurs.
40C1700 Download file(EP) is not correct. 1. Download proper EP Binary file.
1. Turn the power off and on and check that it
operates normally.
2. If it does not, replace the USB cable and
40C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the communication cable and perform
Encryption of communication message
40C2400 the initialization.
failed.
2. Update SP, VDM, TM, and EP.
The communication message of master 1. Check the communication cable and perform
40C2D00 station is sent as plain text (security the initialization.
breach). 2. Update SP, VDM, TM, and EP.

© Hyosung TNS Inc. All Rights Reserved. 4-27

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
Only one registered controller to the CDU can
perform the Dispense.
Controller authentication failure. To re register, The existing registration must be
40CBC00
[Unauthorized Dispense] cleared.
Please refer to the separate specification for
the Clearing.
Illegal Dispense
40CBD00 Communication Protocol(RN) Error
(If not, Reset System)
Reset system., if the error has not been
40CBE00 Not encrytped command.
recovered automatically.
1. Turn the power off and on and try the
command again.
40H1000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
40H2900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Relace the main board or the cassettee if the
same symtom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4102A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
The transparent Note is not supported at 1. Apply the correct type of CDU.
4103A00
this type CDU. 2. If correct, check the HS040 sensor.
1. Remove the jam from the entrance of the
reject box.
2. Remove contamination from the HS004
sensor.
4104400 HS004 JAM during Initialize or Retract
3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove the jam within the carriage.
2. Remove contamination from the HS005
sensor.
HS005 JAM. (not occurred after
4104500 3. Replace the CDU main board if the same
V01.00.10)
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4104600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-28

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4104700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the jam from the Reject Gate.
2. Remove contamination from the HS001
sensor.
4104A00 HS001 JAM. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4105400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4105900 JAM at Reject Gate
connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4105A00 Reject Gate Act On failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
4105B00 Reject Gate Act Off failed. 3. Check the solenoid (SOL) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-29

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the double detecting sensor (HS002)
cable assembly.
2. Replace the CDU main board if the same
4105C00 Double Detecting Sensor Unplug Error.
symptom recurs.
3. Replace the main body if the measure under
2 fails.
1. Check the double detecting sensor (HS002)
cable assembly.
Outside the Double Detecting Sensor 2. Replace the CDU main board if the same
4105D00
minimum value. symptom recurs.
3. Replace the main body if the measure under
2 fails.
1. Check the double detecting sensor (HS002)
cable assembly.
2. Remove contamination from the double
Outside the Double Detecting Sensor detecting sensor (HS002).
4105E00
maximum value. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Check HS016 for any contamination and any
losse or wrong assembly.
2. Check the cable connection at HS016.
4107400 BF stopper failure. 3. Check the BF Stopper Motor(HM05) for
normal operation.
4. Replace the main body if the same symptom
recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4107600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4107700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Turn the power off and on and check that it
No response as to whether the action was operates normally.
4108000
successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Carriage Home Position time out - No
operates normally.
4108500 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-30

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
Carriage BF Stopper Move time out - No
operates normally.
4108700 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Retract/reject operation time out during
operates normally.
4108800 initialization : No response as to whether
2. Replace the CDU main board if the same
the action was successful or not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilt four or more time during
4108C00 assembly.
initialization.
3. Check the Pickup Solenoid (SOL 3 to 8) for
normal operation
4. Replace pick-up control parts (SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
SOL002 did not "ON" operate. (Sensor is operation.
4109000
not able to confirm.) 4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom
recurs.
1. Check that the Reject/Retract box is in place.
2. Check the HS019 Sensor for normal
operation and any losse or wrong assembly.
4109100 NO RJRT box.
3. Check HS019 cable connection.
4. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4109300 SOL002 Gate Act-Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-31

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check notes at Cassette.
2. Check the HSx02 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM13~HM18) for normal
410A100
cassette push plate operation. operation.
4. Replace Cassette if the same symptom
recurs.
5. Replace the SF Module if the measure under
4 fails.
1. Open SF and remove the jam from the pick-
up control part.
2. Remove the cassette and check the shutter
410AC00 HSx01 JAM. section.
3. Check the HSx01 Sensor cable.
4. Replace SF12, SF34 and SF5 modules if the
same symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
410B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
410B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
410B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-32

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
410B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
1. Do not operate CDU where it s position is
outside of the system.
410DB00 Unit home position error.
2. If inevitable, pull the home position switch
and change sensor values before operating
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
410E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
410E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
410E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
410E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
410E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
410E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-33

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
410E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
410E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
410E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
410E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the Reject Gate.
410EA00 HS001 JAM. 2. Check the HS001 Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the entrance of the
reject box.
410EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
410EC00 HS001 Light JAM. anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Remove the jam from the reject and retract
path.
410ED00 HS004 Light JAM. 3. Check the reject gate and HS001 for
anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4112200
program running. 2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-34

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check notes at Cassette #1.
2. Check the HS102 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM13) for normal
411A100
cassette-push-plate operation. operation.
4. Replace Cassette #1 if the same symptom
recurs.
5. Replace the SF12 if the measure under 4
fails.
1. Open SF12 and remove the jam from the
pick-up control part.
2. Remove Cassette #1 and check the shutter
411AC00 HSx01 JAM.
section.
3. Check the HS101 Sensor cable.
4. Replace SF12 if the same symptom recurs.

1. Check the SF solenoid (SOL3) for correct

assembly.
411AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL3) cable
connection.
3. Replace SF12 if the same symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
411E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
411E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
411E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
411E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-35

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
411E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
411E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
411E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
411E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
411E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
411E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4122200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check notes at Cassette #2.
2. Check the HS202 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM14) for normal
412A100
cassette-push-plate operation. operation.
4. Replace Cassette #2 if the same symptom
recurs.
5. Replace the SF12 if the measure under 4
fails.

© Hyosung TNS Inc. All Rights Reserved. 4-36

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12 and remove the jam from the
pick-up control part.
2. Remove Cassette #2 and check the shutter
412AC00 HSx01 JAM.
section.
3. Check the HS201 Sensor cable.
4. Replace SF12 if the same symptom recurs.

1. Check the SF solenoid (SOL4) for correct

assembly.
412AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL4) cable
connection.
3. Replace SF12 if the same symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
412E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
412E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
412E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
412E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
412E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
412E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-37

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
412E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
412E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
412E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
412E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4132200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check notes at Cassette #3.
2. Check the HS302 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM15) for normal
413A100
cassette-push-plate operation. operation.
4. Replace Cassette #3 if the same symptom
recurs.
5. Replace the SF34 if the measure under 4
fails.
1. Open SF34 and remove the jam from the
pick-up control part.
2. Remove Cassette #3 and check the shutter
413AC00 HSx01 JAM.
section.
3. Check the HS301 Sensor cable.
4. Replace SF34 if the same symptom recurs.

1. Check the SF solenoid (SOL5) for correct

assembly.
413AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL5) cable
connection.
3. Replace SF34 if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-38

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
413E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
413E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
413E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
413E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
413E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
413E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
413E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
413E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-39

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
413E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
413E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4142200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check notes at Cassette #4.
2. Check the HS402 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM16) for normal
414A100
cassette-push-plate operation. operation.
4. Replace Cassette #4 if the same symptom
recurs.
5. Replace the SF34 if the measure under 4
fails.
1. Open SF34 and remove the jam from the
pick-up control part.
2. Remove Cassette #4 and check the shutter
414AC00 HSx01 JAM.
section.
3. Check the HS401 Sensor cable.
4. Replace SF34 if the same symptom recurs.

1. Check the SF solenoid (SOL6) for correct

assembly.
414AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL6) cable
connection.
3. Replace SF34 if the same symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
414E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
414E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-40

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
414E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
414E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
414E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
414E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
414E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
414E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
414E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
414E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4152200
program running. 2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-41

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check notes at Cassette #5.
2. Check the HS502 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM17) for normal
415A100
cassette-push-plate operation. operation.
4. Replace Cassette #5 if the same symptom
recurs.
5. Replace the SF5 if the measure under 4
fails.
1. Open SF5 and remove the jam from the
pick-up control part.
2. Remove Cassette #5 and check the shutter
415AC00 HSx01 JAM.
section.
3. Check the HS501 Sensor cable.
4. Replace SF5 if the same symptom recurs.
1. Check the SF solenoid (SOL7) for correct
assembly.
415AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL7) cable
connection.
3. Replace SF5 if the same symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
415E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
415E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
415E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
415E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
415E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-42

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
415E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
415E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
415E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
415E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
415E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4162200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check notes at Cassette #6.
2. Check the HS602 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM18) for normal
416A100
cassette-push-plate operation. operation.
4. Replace Cassette #6 if the same symptom
recurs.
5. Replace the SF56 if the measure under 4
fails.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Remove Cassette #6 and check the shutter
416AC00 HSx01 JAM.
section.
3. Check the HS601 Sensor cable.
4. Replace SF56 if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-43

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the SF solenoid (SOL8) for correct
assembly.
416AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL8) cable
connection.
3. Replace SF56 if the same symptom recurs.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
416E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
416E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
416E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
416E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
416E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
416E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
416E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-44

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
416E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
416E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
416E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4172200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4175400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor.
3. Remove all cassettes and remove any
(not completing operation within 20
4175500 residual notes from the feed modules.
seconds from initial and 110 seconds from
4. Check the connection of the main motor
dispense)
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error from the main 3. Remove all cassettes and remove any
4175600 motor. (deviating from the constant speed residual notes from the feed modules.
during operation) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-45

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the Reject Gate for any lose or
incorrect assembly.
2. Check the solenoid (SOL1) cable
4175800 Reject Gate Solenoid Echo Error.
connection.
3. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4175900 JAM at Reject Gate
connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4175A00 Reject Gate Act On failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4175B00 Reject Gate Act Off failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Check the double detecting sensor (HS002)
cable assembly.
2. Replace the CDU main board if the same
4175C00 Double Detecting Sensor Unplug Error.
symptom recurs.
3. Replace the main body if the measure under
2 fails.
1. Check the double detecting sensor (HS002)
cable assembly.
Outside the Double Detecting Sensor 2. Replace the CDU main board if the same
4175D00
minimum value. symptom recurs.
3. Replace the main body if the measure under
2 fails.
1. Check the double detecting sensor (HS002)
cable assembly.
2. Remove contamination from the double
Outside the Double Detecting Sensor detecting sensor (HS002).
4175E00
maximum value. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-46

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilt four or more time during
4178C00 assembly.
initialization.
3. Check the Pickup Solenoid (SOL 3 to 8) for
normal operation
4. Replace pick-up control parts (SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4179300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check and Clear the moving path.
417DC00 Note remains in moving path.
2. DIP#2 On and Off, if there is no note.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
417E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
417E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
417E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
417E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
417E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-47

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
417E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
417E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
417E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
417E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
417E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the Reject Gate.
417EA00 HS001 JAM. 2. Check the HS001 Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the entrance of the
reject box.
417EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
417EC00 HS001 Light JAM. anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Remove the jam from the reject and retract
path.
417ED00 HS004 Light JAM. 3. Check the reject gate and HS001 for
anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.

© Hyosung TNS Inc. All Rights Reserved. 4-48

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4182200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4182A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the jam from the entrance of the
reject box.
2. Remove contamination from the HS004
sensor.
4184400 HS004 JAM during Initialize or Retract
3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4184600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4184700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4185400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-49

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error from the main 3. Remove all cassettes and remove any
4185600 motor. (deviating from the constant speed residual notes from the feed modules.
during operation) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4186000 Rotor failed to return home position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Front Delivery
4186100 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Rear Delivery
4186200 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Center Delivery
4186300 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-50

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4186400 Rotor failed to move to Retract position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
The carriage is not in an appropriate
4186500 3. Check the rotor motor (HM002) cable.
position to execute the command.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4186900 Rotor movement error. (Timeout) 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4187100 No carriage within the rotor. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Check HS009,HS010,HS011 and HS020 for
any contamination and any losse or wrong
assembly.
2. Check the cable connection at
Error in the operation of the carriage
4187300 HS009,HS010,HS011 and HS020.
driving motor. (timeout)
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-51

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check HS016 for any contamination and any
losse or wrong assembly.
2. Check the cable connection at HS016.
4187400 BF stopper failure. 3. Check the BF Stopper Motor(HM05) for
normal operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS005 for any loose or wrong
assembly.
2. Check HS013 and HS 014 for any loose or
wrong assembly.
4187500 Notes missing from inside the carriage.
3. Check HS011 for any loose or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4187600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4187700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
Not a note of the size that can be handled 1. Check the note class setting.
4187A00
by the BF stopper. 2. Conduct calibration again for the note class.
1. Turn the power off and on and check that it
Carriage Home Position time out - No
operates normally.
4188500 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage BF Stopper Move time out - No
operates normally.
4188700 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Retract/reject operation time out during
operates normally.
4188800 initialization : No response as to whether
2. Replace the CDU main board if the same
the action was successful or not.
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-52

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
SOL002 did not "ON" operate. (Sensor is operation.
4189000
not able to confirm.) 4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4189300 SOL002 Gate Act-Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
418B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
418B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
418B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-53

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
418B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
1. Remove the jam from the entrance of the
reject box.
418EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4192200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4192A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the solenoid (SOL2) cable
connection.
2. Check the solenoid (SOL2) for any loose or
wrong assembly.
4199200 Solenoid 2 Echo Error.
3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the same symptom
recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
41C2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
41C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
41C7700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Turn the power off and on and try the
command again.
4201000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-54

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4201300 Dipswitch setting error (#4) update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4202A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4202C00 Main EEPROM is full. 2. Set CDU information again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4202F00 Error of DIP Switch setting update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the total number of notes to be
Error in designating the total number of dispensed (1 to 100).
4203100
notes to be dispensed. (outside 1 to 100) 2. Check the final version of AP, SP and EP,
and update if necessary..
1. Check whether only a single cassette has
Calibration command received for multiple been ordered to dispense.
4203200
cassettes. 2. Check the final version of VDM, SP and EP,
and update if necessary..
1. Check the combined number of notes to be
Dispense command received where the
dispensed.
4203400 nuber of notes requested for individual
2. Check the final version of AP, SP and EP,
cassettes does not match the total.
and update if necessary..
1. Turn the power off and on and check that it
Errors from the previous command operates normally.
4203600
execution not cleared. 2. Check the final version of AP, SP and EP,
and update if necessary..
1. Check the number of notes to be dispensed
Error in designating the number of notes (6-20).
4203700
for calibration. (outside 6 to 20) 2. Check the final version of AP, SP and EP,
and update if necessary..
The transparent Note is not supported at 1. Apply the correct type of CDU.
4203A00
this type CDU. 2. If correct, check the HS040 sensor.
1. Remove the jam from the entrance of the
reject box.
2. Remove contamination from the HS004
sensor.
4204400 HS004 JAM during Initialize or Retract
3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-55

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam within the carriage.
2. Remove contamination from the HS005
sensor.
HS005 JAM. (not occurred after
4204500 3. Replace the CDU main board if the same
V01.00.10)
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4204600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4204700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the cassette exit.
2. Remove contamination from the HSx01
Failure to remove JAM from cassette
4204800 sensor.
outlet(HSx01)
3. Replace the SF module if the same symptom
recurs.
1. Check the Double detecting sensor guide for
correct locking.
4205100 Invalid note detected at HS001. 2. Check and Clear the moving path.
3. Check the Reject Gate for any lose or
incorrect assembly.
1. Check the Reject Gate for any lose or
The number of notes dispensed from the incorrect assembly.
cassette and declared abnormal does not 2. Check that the guide for the double detecting
4205200
match the number of notes that passed sensor is locked.
the reject sensor. (Notes mismatch) 3. Remove contamination from the HS004
sensor.
"1. Check the number of stacked notes for
confirmation.2. Check whether the double
The number of notes dispensed from the
detect sensor guide is locked firm and tight.3.
cassette and declared normal does not
4205300 Check whether the stack wheel wears out.4.
match the number of notes that passed
Remove if any contamination on the HS001
the stack sensor. (Notes mismatch)
sensor.5 Check whether the assembly of reject
gate is correct."

© Hyosung TNS Inc. All Rights Reserved. 4-56

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4205400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4205900 JAM at Reject Gate
connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4205A00 Reject Gate Act On failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4205B00 Reject Gate Act Off failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Check the double detecting sensor (HS002)
cable assembly.
2. Replace the CDU main board if the same
4205C00 Double Detecting Sensor Unplug Error.
symptom recurs.
3. Replace the main body if the measure under
2 fails.
1. Check the double detecting sensor (HS002)
cable assembly.
Outside the Double Detecting Sensor 2. Replace the CDU main board if the same
4205D00
minimum value. symptom recurs.
3. Replace the main body if the measure under
2 fails.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the double detecting sensor (HS002)
cable assembly.
2. Remove contamination from the double
Outside the Double Detecting Sensor detecting sensor (HS002).
4205E00
maximum value. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Check the assembly status of double
detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
4205F00 Double Detecting Sensor data read error 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the problem is not
resolved.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
The carriage is not in an appropriate
4206500 3. Check the rotor motor (HM002) cable.
position to execute the command.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Check HS009,HS010,HS011 and HS020 for
any contamination and any losse or wrong
assembly.
2. Check the cable connection at
Error in the operation of the carriage
4207300 HS009,HS010,HS011 and HS020.
driving motor. (timeout)
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS005 for any loose or wrong
assembly.
2. Check HS013 and HS 014 for any loose or
wrong assembly.
4207500 Notes missing from inside the carriage.
3. Check HS011 for any loose or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4207600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4207700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4208000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Cassette operating time out - No response
operates normally.
4208100 as to whether the action was successful or
2. Replace the CDU main board if the same
not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage Grab operating time out - No
operates normally.
4208300 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage Home Position time out - No
operates normally.
4208500 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage BF Stopper Move time out - No
operates normally.
4208700 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4208A00 aaembly.
Dispensing.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
SOL002 did not "ON" operate. (Sensor is operation.
4209000
not able to confirm.) 4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check that the Reject/Retract box is in place.
2. Check the HS019 Sensor for normal
operation and any losse or wrong assembly.
4209100 NO RJRT box.
3. Check HS019 cable connection.
4. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4209300 SOL002 Gate Act-Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check notes at Cassette.
2. Check the HSx02 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM13~HM18) for normal
420A100
cassette push plate operation. operation.
4. Replace Cassette if the same symptom
recurs.
5. Replace the SF Module if the measure under
4 fails.
1. Check the CDU information. (Set the number
of cassettes.)
2. Set CDU information again.
Dispense command for other cassettes 3. Turn the power off and on and try the
420A600
than set. command again.
4. Check the command from SP.
5. Replace the CDU main board if the same
symptom recurs.
"1. Open SF and remove if any jam from the
separation control module.2. Remove the
cassette and check whether the cassette
shutter is correct.3. Check whether the HSx01
420AC00 HSx01 JAM.
sensor cable connection is firm and tight.4.
Replace SF12, SF34 or SF5 module
respectably according to jam position if the
same error continues."

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
420B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
420B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
420B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
420B300 correct assembly.
success. (caused by motor step-out)
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
Vandalism or Fraud is cause.
Shutter lock status check failure
420B400 If necessary, Repair or Replace the Throat
(Security Issue)
module.
Vandalism or Fraud is cause.
Shutter failure due to Vandalism.
420B600 If necessary, Repair or Replace the Throat
(Security Issue)
module.
1. Check the rejected notes.
2. Check that note class setting is correct at
420C200 Continuous rejection by long length notes. Cassette if the notes are ok.
3. Conduct note class setting via calibration or
note class DB for Cassette.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the rejected notes.
2. Check that note class setting is correct at
Continuous rejection by short length
420C300 Cassette if the notes are ok.
notes.
3. Conduct note class setting via calibration or
note class DB for Cassette.
1. Remove Cassette and check note setting.
2. Check the operation of note separation
solenoid (SOL3~SOL8).
Continuous rejection by invalid note
420C400 3. Replace Cassette if the same symptom
intervals.
recurs.
4. Replace the SF module if the measure under
3 fails.
1. Check whether the notes in the cassette are
set properly.
2. Clean if any residue or contamination on
HS003A/B sensors.
420C500 Continuous rejection by skewed notes
3. Replace cassette with new one if the same
error continues.
4. Replace the SF module even if the new
cassette does not fix the error.
1. Remove Cassette and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
420C600 Continuous rejection by half notes. 3. Replace Cassette if the same symptom
recurs.
4. Replace the SF module even if the new
cassette does not fix the error.
1. Remove Cassette and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
420C700 Continuous rejection by perforated notes. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove Cassette and check note setting.
2. Check the operation of note separation
solenoid (SOL3~SOL8).
420C800 Continuous rejection by unknown reason. 3. Replace Cassette if the same symptom
recurs.
4. Replace the SF module if the measure under
3 fails.
1. Check the rejected notes.
2. Clean the double detecting sensor section
Continuous rejection by invalid thickness and conduct sensor calibration if nothing wrong
420C900
notes. with the notes.
3. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-62

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette and check note setting.
Continuous rejection by the notes from 2. Check the operation of note separation
420CA00 invalid cassette that has not been solenoid (SOL3~SOL8).
designated. 3. Replace SF module if the same symptom
recurs.
1. Check whether the quality of rejected notes
is poor.
2. Clean the double detect sensor and execute
420CB00 Continuous rejection by thin notes
sensor calibration.
3. Replace the main body if the same error
continues.
1. Remove the cassette and check note setting.
2. Check the operation of the SF note
separation solenoids. (SOL 3 to 8)
3. Check the separation motors (HM7 to 9) for
420CC00 Total rejection count is 20 or more. any abnormal action. (i.e. noise)
4. Replace the Cassette if the same symptom
recurs.
5. Replace the SF section if the measure under
4 fails.
The number of notes does not match after 1. Check sensors HS001, HS003 and HS004.
420D000
dispensing. 2. Replace the main board.
1. Remove the cassette and check note setting.
2. Check the operation of the SF note
separation solenoids. (SOL 3 to 8)
3. Check the separation motor (HM7 to 9) for
Notes spilt three times or more at standby
420D100 any abnormal action. (i.e. noise)
after dispensing.
4. Replace the Cassette if the same symptom
recurs.
5. Replace the SF section if the measure under
4 fails.
"1. Confirm whether the notes in the cassette
are properly stacked and in good condition.2.
Check whether the SF note separation
solenoids (SOL 3 to 8) are working during
initialization through supervisor function in
Ten or more times of error in dispensing VDM.3. Check whether the separation motors
420D200
retrial. (HM7 to 9) are working without noise during
initialization through supervisor function in
VDM.4. Replace the cassette with new one if
the same error continues.5. Replace the SF
module even if the new cassette doesn't fix the
error."

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the cassette and check note setting.
2. Check the operation of the SF note
separation solenoids. (SOL3 to 8)
3. Check the separation motor(HM7 to 9) for
Notes spilt three times or more at standby
420D300 any abnormal action. (i.e. noise)
before dispensing.
4. Replace the Cassette if the same symptom
recurs.
5. Replace the SF section if the measure under
4 fails.

1. Check sensors HS001, HS003 and HS004.

2. Remove the cassette and check note setting.
3. Check the operation of the SF note
separation solenoids. (SOL 3 to 8)
4. Check the separation motors (HM7 to 9) for
More stacked than requesteded for the any abnormal action. (i.e. noise)
420D400
dispensing. 5. Replace the Cassette if the same symptom
recurs.
6. Replace the SF section if the measure under
5 fails.
7. Replace the main borad if the measure
under 6 fails.
1. Conduct note class setting via calibration or
420D500 Note Size No Set Error.
note class DB.
1. Check the note size : Acceptable range 60 to
80
420D600 Note Size Min/Max Error.
2. Conduct note class setting via calibration or
note class DB if the notes are ok
1. Check sensors HS001, HS003 and HS004.
2. Remove the cassette and check note setting.
3. Check the operation of the SF note
separation solenoids. (SOL 3 to 8)
4. Check the separation motors (HM7 to 9) for
Fewer notes are stacked than the total any abnormal action. (i.e. noise)
420D700
requested. 5. Replace the Cassette if the same symptom
recurs.
6. Replace the SF section if the measure under
5 fails.
7. Replace the main borad if the measure
under 6 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-64

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check sensors HS001, HS003 and HS004.
2. Remove the cassette and check note setting.
3. Check the operation of the SF note
separation solenoids. (SOL 3 to 8)
4. Check the separation motors (HM7 to 9) for
More notes are stacked than the total any abnormal action. (i.e. noise)
420D800
requested. 5. Replace the Cassette if the same symptom
recurs.
6. Replace the SF section if the measure under
5 fails.
7. Replace the main borad if the measure
under 6 fails.
1. Check the note condition.
2. If they are OK, clean the sensor section and
420D900 Large gap between HS003A and HS003B.
conduct auto-dimming. (Automatically run
during initialization)
1. Check the double detecting sensor guide for
Values for HS002A and HS002B are correct locking.
420DA00
outside the available range. 2. Clean the double detecting sensor section
and conduct calibration.
1. Do not operate CDU where it s position is
outside of the system.
420DB00 Unit home position error.
2. If inevitable, pull the home position switch
and change sensor values before operating
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
420E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
420E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
420E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
"1. Open SF34 module and remove if any jam
from the separation control module.2. Check
whether the HS301 sensor cable connection is
420E300 HS301 JAM - JAM Task.
firm and tight.3. Clean the sensor section and
execute sensor auto-dimming that is
automatically performed during initialization."

© Hyosung TNS Inc. All Rights Reserved. 4-65

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Open SF12 and remove if any jam in the
separation control module.2. Check the HS201
sensor cable connection whether it is firm and
420E400 HS201 JAM - JAM Task.
tight.3. Clean the sensor section and execute
sensor auto-dimming that is automatically
performed during initialization."
"1. Open SF12 module and remove if any jam
from the separation control module.2. Check
whether the HS101 sensor cable connection is
420E500 HS101 JAM - JAM Task.
firm and tight.3. Clean the sensor section and
execute sensor auto-dimming that is
automatically performed during initialization."
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
420E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
420E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
420E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
420E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the Reject Gate.
420EA00 HS001 JAM. 2. Check the HS001 Sensor cable.
3. Clean the sensor part.
"1. Remove if any jam from the reject box
entrance.2. Check whether the HS004 sensor
420EB00 HS004 JAM.
cable connection is firm and tight.3. Clean the
sensor part."
"1. Open the double detect sensor guide and
the reject gate, and remove if any jam in
them.2. Check whether the reject gate is lifted
to reject position or the HS001 sensor is
420EC00 HS001 Light JAM. protruded. If so, adjust them to normal
position.3. Check whether the tension of the
belt is tight enough to revolve the pulley.4.
Remove if any jam or residue in the bill
transport."

© Hyosung TNS Inc. All Rights Reserved. 4-66

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Open the double detect sensor guide and
the reject gate, and remove if any jam in
them.2. Remove if any jam in the bill path into
RJ/RT box.3. Check whether the reject gate is
lifted to reject position or the HS001 sensor is
420ED00 HS004 Light JAM.
protruded. If so, adjust them to normal
position.4. Check whether the tension of the
belt is tight enough to revolve the pulley.5.
Remove if any jam or residue in the bill
transport."
1. Turn the power off and on and try the
command again.
4211000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4211300 Dipswitch setting error (#4) update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4212200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Remove Cassette #1 and put it back.
2. Check Cassette #1 connection cable.
Dispense command received for a 3. Replace Cassette #1 if the measures under
4213000
missing cassette. 1 and 2 above fail.
4. Replace the CDU main board if the same
symptom recurs.
1. Check the number of notes to be dispensed
Error in designating the number of notes
from Cassette #1. (100 max.)
4213300 to be dispensed from the cassette.
2. Check the final version of VDM, SP and EP,
(outside 1 to 100)
and update if necessary..
The transparent Note is not supported at 1. Apply the correct type of CDU.
4213A00
this type CDU. 2. If correct, check the HS040 sensor.
1. Remove the JAM from the cassette #1 exit.
2. Remove contamination from the HS101
Failure to remove JAM from cassette
4214800 sensor.
outlet(HS101)
3. Replace the SF12 module if the same
symptom recurs.
1. Check the assembly status of double
detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
4215F00 Double Detecting Sensor data read error 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the problem is not
resolved.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4218000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-67

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
Cassette operating time out - No response
operates normally.
4218100 as to whether the action was successful or
2. Replace the CDU main board if the same
not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4218A00 aaembly.
Dispensing.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4219300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
"1. Confirm whether there are notes in the
cassette 1.2. Clean any residue or
contamination on HS101 and HS102 sensors
and check whether the assembly condition of
them is firm and tight.3. Check whether the
421A000 Miss Feed. motors (HM07, HM13) are working during
initialization through supervisor function in
VDM.4. Replace cassette 1 with new one if the
same error continues.5. Replace the SF12
module even if the new cassette doesn't fix the
error."
"1. Check whether notes in cassette 1 is set
properly.2. Clean if any contamination on
HS102 and check whether the assembly
condition of it is firm and tight.3. Check whether
HSx02 had not been light state, during
421A100 the motor (HM13) is working during initialization
cassette-push-plate operation.
through supervisor function in VDM.4. Replace
the cassette 1 if the same error continues.5.
Replace the SF12 module even if the new
cassette doesn't fix the error."

© Hyosung TNS Inc. All Rights Reserved. 4-68

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Confirm whether there are notes in the
cassette 1.2. Clean any residue or
contamination on HS104 sensor and check
whether the assembly condition of it is firm and
tight.3. Check whether the motor (HM13) is
421A200 Cassette empty.
working during initialization through supervisor
function in VDM.4. Replace cassette 1 with new
one if the same error continues.5. Replace the
SF12 module even if the new cassette doesn't
fix the error."
Dispense requested for a cassette that 1. Conduct note class setting via calibration or
421A900
needs note calibration. note class DB.
1. Open SF12 and remove the jam from the
pick-up control part.
2. Remove Cassette #1 and check the shutter
421AC00 HSx01 JAM.
section.
3. Check the HS101 Sensor cable.
4. Replace SF12 if the same symptom recurs.

1. Check the SF solenoid (SOL3) for correct

assembly.
421AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL3) cable
connection.
3. Replace SF12 if the same symptom recurs.
1. Check the rejected notes.
2. Check that note class setting is correct at
421C200 Continuous rejection by long length notes. Cassette #1 if the notes are ok.
3. Conduct note class setting via calibration or
note class DB for Cassette #1.
1. Check the rejected notes.
2. Check that note class setting is correct at
Continuous rejection by short length
421C300 Cassette #1 if the notes are ok.
notes.
3. Conduct note class setting via calibration or
note class DB for Cassette #1.
1. Remove Cassette #1 and check note setting.
2. Check the operation of SF12 note separation
solenoid (SOL3).
Continuous rejection by invalid note
421C400 3. Replace Cassette #1 if the same symptom
intervals.
recurs.
4. Replace the SF12 module if the measure
under 3 fails.
"1. Check whether the notes in the cassette 1
are set properly.2. Clean if any residue or
contamination on HS003A/B sensors.3.
421C500 Continuous rejection by skewed notes.
Replace cassette 1 with new one if the same
error continues.4. Replace the SF12 module
even if the new cassette doesn't fix the error."

© Hyosung TNS Inc. All Rights Reserved. 4-69

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #1 and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
421C600 Continuous rejection by half notes. 3. Replace Cassette #1 if the same symptom
recurs.
4. Replace the SF12 module if the measure
under 3 fails.

1. Remove Cassette #1 and check note setting.

2. Check HS003A/B sensor for any
contamination and clean it if necessary.
421C700 Continuous rejection by perforated notes. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.

1. Remove Cassette #1 and check note setting.

2. Check the operation of SF12 note separation
solenoid (SOL3).
421C800 Continuous rejection by unknown reason. 3. Replace Cassette #1 if the same symptom
recurs.
4. Replace the SF12 module if the measure
under 3 fails.
1. Check the rejected notes.
2. Clean the double detecting sensor section
Continuous rejection by invalid thickness and conduct sensor calibration if nothing wrong
421C900
notes. with the notes.
3. Replace the main body if the same symptom
recurs.

1. Remove Cassette #1 and check note setting.

Continuous rejection by the notes from
2. Check the operation of SF12 note separation
421CA00 invalid cassette that has not been
solenoid (SOL3).
designated.
3. Replace SF12 if the same symptom recurs.

"1. Check whether the quality of rejected notes

is poor.2. Clean the double detect sensor and
421CB00 Continuous rejection by thin notes.
execute sensor calibration..3. Replace the main
body if the same error continues."
"1. Check whether notes in cassette 1 are set
properly.2. Check whether SF12 note
separation solenoid (SOL3) is working.3.
Check whether the separation motor (HM7) is
421CC00 Total rejection count is 20 or more.
working properly, i.e. noise.4. Replace
Cassette 1 if the same error continues.5.
Replace the SF12 even if the new cassette
doesn't fix the error."
1. Remove Cassette #1 and put it back.
421CD00 Cassette displaced during dispensing.
2. Check the cassette#1 for correct locking.

© Hyosung TNS Inc. All Rights Reserved. 4-70

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Confirm whether the notes in the cassette 1
are properly stacked and in good condition.2.
Check whether the SF note separation solenoid
(SOL 3)is working during initialization through
supervisor function in VDM.3. Check whether
Ten or more times of error in dispensing
421D200 the separation motor (HM7) is working without
retrial.
noise during initialization through supervisor
function in VDM.4. Replace the cassette 1 with
new one if the same error continues.5. Replace
the SF module even if the new cassette doesn't
fix the error."

1. Check sensors HS001, HS003 and HS004.

2. Remove cassette#1 and check note setting.
3. Check the operation of SF12 note separation
solenoid. (SOL3)
4. Check the separation motor (HM7) for any
More stacked than requesteded for the abnormal action. (i.e. noise)
421D400
dispensing. 5. Replace Cassette #1 if the same symptom
recurs.
6. Replace the SF12 if the measure under 5
fails.
7. Replace the main borad if the measure
under 6 fails.
1. Conduct note class setting via calibration or
421D500 Note Size No Set Error.
note class DB.
1. Check the note size : Acceptable range 60 to
80
421D600 Note Size Min/Max Error.
2. Conduct note class setting via calibration or
note class DB if the notes are ok
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
421E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
421E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
421E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-71

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
421E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
421E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
421E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
421E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
421E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
421E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
421E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
421EC00 HS001 Timeout JAM anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Turn the power off and on and try the
command again.
4221000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-72

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4221300 Dipswitch setting error (#4) update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4222200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Remove Cassette #2 and put it back.
2. Check Cassette #2 connection cable.
Dispense command received for a 3. Replace Cassette #2 if the measures under
4223000
missing cassette. 1 and 2 above fail.
4. Replace the CDU main board if the same
symptom recurs.
1. Check the number of notes to be dispensed
Error in designating the number of notes
from Cassette #2. (100 max.)
4223300 to be dispensed from the cassette.
2. Check the final version of VDM, SP and EP,
(outside 1 to 100)
and update if necessary..
The transparent Note is not supported at 1. Apply the correct type of CDU.
4223A00
this type CDU. 2. If correct, check the HS040 sensor.
1. Remove the JAM from the cassette #2 exit.
2. Remove contamination from the HS201
Failure to remove JAM from cassette
4224800 sensor.
outlet(HS201)
3. Replace the SF12 module if the same
symptom recurs.
1. Check the assembly status of double
detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
4225F00 Double Detecting Sensor data read error 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the problem is not
resolved.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4228000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Cassette operating time out - No response
operates normally.
4228100 as to whether the action was successful or
2. Replace the CDU main board if the same
not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4228A00 aaembly.
Dispensing.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-73

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4229300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
"1. Confirm whether there are notes in the
cassette 2.2. Clean any residue or
contamination on HS201 and HS202 sensors
and check whether the assembly condition of
them is firm and tight.3. Check whether the
motors (HM07, HM14) are working during
422A000 Miss Feed. initialization through supervisor function in
VDM.4. Check whether the solenoid (SOL4) is
working during initialization through supervisor
function in VDM. 5. Replace cassette 2 with
new one if the same error continues.6. Replace
the SF12 module even if the new cassette
doesn't fix the error."
"1. Check whether notes in cassette 2 is set
properly.2. Clean if any contamination on
HS202 and check whether the assembly
condition of it is firm and tight.3. Check whether
HSx02 had not been light state, during
422A100 the motor (HM14) is working during initialization
cassette-push-plate operation.
through supervisor function in VDM.4. Replace
the cassette 2 if the same error continues.5.
Replace the SF12 module even if the new
cassette doesn't fix the error."
"1. Confirm whether there are notes in the
cassette 2.2. Clean any residue or
contamination on HS204 sensor and check
whether the assembly condition of it is firm and
tight.3. Check whether the motor (HM14) is
422A200 Cassette empty.
working during initialization through supervisor
function in VDM.4. Replace cassette 2 with new
one if the same error continues.5. Replace the
SF12 module even if the new cassette doesn't
fix the error."
Dispense requested for a cassette that 1. Conduct note class setting via calibration or
422A900
needs note calibration. note class DB.
1. Open SF12 and remove the jam from the
pick-up control part.
2. Remove Cassette #2 and check the shutter
422AC00 HSx01 JAM.
section.
3. Check the HS201 Sensor cable.
4. Replace SF12 if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-74

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the SF solenoid (SOL4) for correct
assembly.
422AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL4) cable
connection.
3. Replace SF12 if the same symptom recurs.
1. Check the rejected notes.
2. Check that note class setting is correct at
422C200 Continuous rejection by long length notes. Cassette #2 if the notes are ok.
3. Conduct note class setting via calibration or
note class DB for Cassette #2.
1. Check the rejected notes.
2. Check that note class setting is correct at
Continuous rejection by short length
422C300 Cassette #2 if the notes are ok.
notes.
3. Conduct note class setting via calibration or
note class DB for Cassette #2.
1. Remove Cassette #2 and check note setting.
2. Check the operation of SF12 note separation
solenoid (SOL4).
Continuous rejection by invalid note
422C400 3. Replace Cassette #2 if the same symptom
intervals.
recurs.
4. Replace the SF12 module if the measure
under 3 fails.
"1. Check whether the notes in the cassette 2
are set properly.2. Clean if any residue or
contamination on HS003A/B sensors.3.
422C500 Continuous rejection by skewed notes.
Replace cassette 2 with new one if the same
error continues.4. Replace the SF12 module
even if the new cassette doesn't fix the error."
1. Remove Cassette #2 and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
422C600 Continuous rejection by half notes. 3. Replace Cassette #2 if the same symptom
recurs.
4. Replace the SF12 module if the measure
under 3 fails.

1. Remove Cassette #2 and check note setting.

2. Check HS003A/B sensor for any
contamination and clean it if necessary.
422C700 Continuous rejection by perforated notes. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-75

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #2 and check note setting.
2. Check the operation of SF12 note separation
solenoid (SOL4).
422C800 Continuous rejection by unknown reason. 3. Replace Cassette #2 if the same symptom
recurs.
4. Replace the SF12 module if the measure
under 3 fails.

"1. Check whether the quality of rejected notes

Continuous rejection by invalid thickness is poor.2. Clean the double detect sensor and
422C900
notes. execute sensor calibration..3. Replace the main
body if the same error continues."

1. Remove Cassette #2 and check note setting.

Continuous rejection by the notes from
2. Check the operation of SF12 note separation
422CA00 invalid cassette that has not been
solenoid (SOL4).
designated.
3. Replace SF12 if the same symptom recurs.

1. Check the rejected notes.

2. Clean the double detecting sensor section
and conduct sensor calibration if nothing wrong
422CB00 Continuous rejection by thin notes.
with the notes.
3. Replace the main body if the same symptom
recurs.
1. Remove Cassette #2 and check note setting.
2. Check the operation of SF12 note separation
solenoid. (SOL4)
3. Check the separation motor (HM7) for any
422CC00 Total rejection count is 20 or more. abnormal action. (i.e. noise)
4. Replace Cassette #2 if the same symptom
recurs.
5. Replace the SF12 if the measure under 4
fails.
1. Remove Cassette #2 and put it back.
422CD00 Cassette displaced during dispensing.
2. Check the cassette#2 for correct locking.
1. Remove Cassette #2 and check note setting.
2. Check the operation of SF12 note separation
solenoid. (SOL4)
3. Check the separation motor (HM7) for any
Ten or more times of error in dispensing
422D200 abnormal action. (i.e. noise)
retrial.
4. Replace Cassette #2 if the same symptom
recurs.
5. Replace the SF12 if the measure under 4
fails.

© Hyosung TNS Inc. All Rights Reserved. 4-76

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check sensors HS001, HS003 and HS004.
2. Remove cassette#2 and check note setting.
3. Check the operation of SF12 note separation
solenoid. (SOL4)
4. Check the separation motor (HM7) for any
More stacked than requesteded for the abnormal action. (i.e. noise)
422D400
dispensing. 5. Replace Cassette #2 if the same symptom
recurs.
6. Replace the SF12 if the measure under 5
fails.
7. Replace the main borad if the measure
under 6 fails.
1. Conduct note class setting via calibration or
422D500 Note Size No Set Error.
note class DB.
1. Check the note size : Acceptable range 60 to
80
422D600 Note Size Min/Max Error.
2. Conduct note class setting via calibration or
note class DB if the notes are ok
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
422E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
422E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
422E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
422E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
422E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-77

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
422E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
422E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
422E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
422E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
422E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
422EC00 HS001 Timeout JAM anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Turn the power off and on and try the
command again.
4231000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4231300 Dipswitch setting error (#4) update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4232200
program running. 2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-78

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #3 and put it back.
2. Check Cassette #3 connection cable.
Dispense command received for a 3. Replace Cassette #3 if the measures under
4233000
missing cassette. 1 and 2 above fail.
4. Replace the CDU main board if the same
symptom recurs.
1. Check the number of notes to be dispensed
Error in designating the number of notes
from Cassette #3. (100 max.)
4233300 to be dispensed from the cassette.
2. Check the final version of VDM, SP and EP,
(outside 1 to 100)
and update if necessary..
The transparent Note is not supported at 1. Apply the correct type of CDU.
4233A00
this type CDU. 2. If correct, check the HS040 sensor.
1. Remove the JAM from the cassette #3 exit.
2. Remove contamination from the HS301
Failure to remove JAM from cassette
4234800 sensor.
outlet(HS301)
3. Replace the SF34 module if the same
symptom recurs.
1. Check the assembly status of double
detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
4235F00 Double Detecting Sensor data read error 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the problem is not
resolved.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4238000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Cassette operating time out - No response
operates normally.
4238100 as to whether the action was successful or
2. Replace the CDU main board if the same
not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4238A00 aaembly.
Dispensing.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4239300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-79

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Confirm whether there are notes in the
cassette 3.2. Clean any residue or
contamination on HS301 and HS302 sensors
and check whether the assembly condition of
them is firm and tight.3. Check whether the
motors (HM08, HM15) are working during
423A000 Miss Feed. initialization through supervisor function in
VDM.4. Check whether the solenoid (SOL5) is
working during initialization through supervisor
function in VDM. 5. Replace cassette 3 with
new one if the same error continues.6. Replace
the SF34 module even if the new cassette
doesn't fix the error."
"1. Check whether notes in cassette 3 is set
properly.2. Clean if any contamination on
HS302 and check whether the assembly
condition of it is firm and tight.3. Check whether
HSx02 had not been light state, during
423A100 the motor (HM15) is working during initialization
cassette-push-plate operation.
through supervisor function in VDM.4. Replace
the cassette 3 if the same error continues.5.
Replace the SF34 module even if the new
cassette doesn't fix the error."
"1. Confirm whether there are notes in the
cassette 3.2. Clean any residue or
contamination of HS304 sensor and check
whether the assembly condition of it is firm and
423A200 Cassette empty. tight.3. Check whether the motor (HM15) is
working through supervisor function in VDM.4.
Replace cassette 3 with new one if the same
error continues.5. Replace the SF34 module
even if the new cassette doesn't fix the error."
Dispense requested for a cassette that 1. Conduct note class setting via calibration or
423A900
needs note calibration. note class DB.
1. Open SF34 and remove the jam from the
pick-up control part.
2. Remove Cassette #3 and check the shutter
423AC00 HSx01 JAM.
section.
3. Check the HS301 Sensor cable.
4. Replace SF34 if the same symptom recurs.
"1. Check whether the SF solenoid (SOL5)
assembly is correct.2. Check whether the
423AD00 SF Solenoid Echo Error. solenoid (SOL5) cable connection is firm and
tight.3. Replace SF34 if the same error
continues."
1. Check the rejected notes.
2. Check that note class setting is correct at
423C200 Continuous rejection by long length notes. Cassette #3 if the notes are ok.
3. Conduct note class setting via calibration or
note class DB for Cassette #3.

© Hyosung TNS Inc. All Rights Reserved. 4-80

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the rejected notes.
2. Check that note class setting is correct at
Continuous rejection by short length
423C300 Cassette #3 if the notes are ok.
notes.
3. Conduct note class setting via calibration or
note class DB for Cassette #3.
1. Remove Cassette #3 and check note setting.
2. Check the operation of SF34 note separation
solenoid (SOL5).
Continuous rejection by invalid note
423C400 3. Replace Cassette #3 if the same symptom
intervals.
recurs.
4. Replace the SF34 module if the measure
under 3 fails.
"1. Check whether the notes in the cassette 3
are set properly.2. Clean if any residue or
contamination on HS003A/B sensors.3.
423C500 Continuous rejection by skewed notes.
Replace cassette 3 with new one if the same
error continues.4. Replace the SF34 module
even if the new cassette doesn't fix the error."
1. Remove Cassette #3 and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
423C600 Continuous rejection by half notes. 3. Replace Cassette #3 if the same symptom
recurs.
4. Replace the SF34 module if the measure
under 3 fails.

1. Remove Cassette #3 and check note setting.

2. Check HS003A/B sensor for any
contamination and clean it if necessary.
423C700 Continuous rejection by perforated notes. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.

1. Remove Cassette #3 and check note setting.

2. Check the operation of SF34 note separation
solenoid (SOL5).
423C800 Continuous rejection by unknown reason. 3. Replace Cassette #3 if the same symptom
recurs.
4. Replace the SF34 module if the measure
under 3 fails.
1. Check the rejected notes.
2. Clean the double detecting sensor section
Continuous rejection by invalid thickness and conduct sensor calibration if nothing wrong
423C900
notes. with the notes.
3. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-81

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code

1. Remove Cassette #3 and check note setting.

Continuous rejection by the notes from
2. Check the operation of SF34 note separation
423CA00 invalid cassette that has not been
solenoid (SOL5).
designated.
3. Replace SF34 if the same symptom recurs.

1. Check the rejected notes.

2. Clean the double detecting sensor section
and conduct sensor calibration if nothing wrong
423CB00 Continuous rejection by thin notes.
with the notes.
3. Replace the main body if the same symptom
recurs.
1. Remove Cassette #3 and check note setting.
2. Check the operation of SF34 note separation
solenoid. (SOL5)
3. Check the separation motor (HM8) for any
423CC00 Total rejection count is 20 or more. abnormal action. (i.e. noise)
4. Replace Cassette #3 if the same symptom
recurs.
5. Replace the SF34 if the measure under 4
fails.
1. Remove Cassette #3 and put it back.
423CD00 Cassette displaced during dispensing.
2. Check the cassette#3 for correct locking.
1. Remove Cassette #3 and check note setting.
2. Check the operation of SF34 note separation
solenoid. (SOL5)
3. Check the separation motor (HM8) for any
Ten or more times of error in dispensing
423D200 abnormal action. (i.e. noise)
retrial.
4. Replace Cassette #3 if the same symptom
recurs.
5. Replace the SF34 if the measure under 4
fails.

1. Check sensors HS001, HS003 and HS004.

2. Remove cassette#3 and check note setting.
3. Check the operation of SF34 note separation
solenoid. (SOL5)
4. Check the separation motor (HM8) for any
More stacked than requesteded for the abnormal action. (i.e. noise)
423D400
dispensing. 5. Replace Cassette #3 if the same symptom
recurs.
6. Replace the SF34 if the measure under 5
fails.
7. Replace the main borad if the measure
under 6 fails.
1. Conduct note class setting via calibration or
423D500 Note Size No Set Error.
note class DB.

© Hyosung TNS Inc. All Rights Reserved. 4-82

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the note size : Acceptable range 60 to
80
423D600 Note Size Min/Max Error.
2. Conduct note class setting via calibration or
note class DB if the notes are ok
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
423E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
423E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
423E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
423E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
423E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
423E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
423E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-83

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
423E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
423E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
423E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
423EC00 HS001 Timeout JAM anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Turn the power off and on and try the
command again.
4241000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4241300 Dipswitch setting error (#4) update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4242200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Remove Cassette #4 and put it back.
2. Check Cassette #4 connection cable.
Dispense command received for a 3. Replace Cassette #4 if the measures under
4243000
missing cassette. 1 and 2 above fail.
4. Replace the CDU main board if the same
symptom recurs.
1. Check the number of notes to be dispensed
Error in designating the number of notes
from Cassette #4. (100 max.)
4243300 to be dispensed from the cassette.
2. Check the final version of VDM, SP and EP,
(outside 1 to 100)
and update if necessary..
The transparent Note is not supported at 1. Apply the correct type of CDU.
4243A00
this type CDU. 2. If correct, check the HS040 sensor.
1. Remove the JAM from the cassette #4 exit.
2. Remove contamination from the HS401
Failure to remove JAM from cassette
4244800 sensor.
outlet(HS401)
3. Replace the SF34 module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-84

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the assembly status of double
detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
4245F00 Double Detecting Sensor data read error 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the problem is not
resolved.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4248000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Cassette operating time out - No response
operates normally.
4248100 as to whether the action was successful or
2. Replace the CDU main board if the same
not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4248A00 aaembly.
Dispensing.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4249300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
"1. Confirm whether there are notes in the
cassette 4.2. Clean any residue or
contamination on HS401 and HS402 sensors
and check whether the assembly condition of
them is firm and tight.3. Check whether the
motors (HM08, HM16) are working during
424A000 Miss Feed. initialization through supervisor function in
VDM.4. Check whether the solenoid (SOL6) is
working during initialization through supervisor
function in VDM. 5. Replace cassette 4 with
new one if the same error continues.6. Replace
the SF34 module even if the new cassette
doesn't fix the error."

© Hyosung TNS Inc. All Rights Reserved. 4-85

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Check whether notes in cassette 4 is set
properly.2. Clean if any contamination on
HS402 and check whether the assembly
condition of it is firm and tight.3. Check whether
HSx02 had not been light state, during
424A100 the motor (HM16) is working during initialization
cassette-push-plate operation.
through supervisor function in VDM.4. Replace
the cassette 4 if the same error continues.5.
Replace the SF34 module even if the new
cassette doesn't fix the error."
"1. Confirm whether there are notes in the
cassette 4.2. Clean any residue or
contamination on HS404 sensor and check
whether the assembly condition of it is firm and
tight.3. Check whether the motor (HM16) is
424A200 Cassette empty.
working during initialization through supervisor
function in VDM.4. Replace cassette 4 with new
one if the same error continues.5. Replace the
SF34 module even if the new cassette doesn't
fix the error."
Dispense requested for a cassette that 1. Conduct note class setting via calibration or
424A900
needs note calibration. note class DB.
1. Open SF34 and remove the jam from the
pick-up control part.
2. Remove Cassette #4 and check the shutter
424AC00 HSx01 JAM.
section.
3. Check the HS401 Sensor cable.
4. Replace SF34 if the same symptom recurs.

1. Check the SF solenoid (SOL6) for correct

assembly.
424AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL6) cable
connection.
3. Replace SF34 if the same symptom recurs.
1. Check the rejected notes.
2. Check that note class setting is correct at
424C200 Continuous rejection by long length notes. Cassette #4 if the notes are ok.
3. Conduct note class setting via calibration or
note class DB for Cassette #4.
1. Check the rejected notes.
2. Check that note class setting is correct at
Continuous rejection by short length
424C300 Cassette #4 if the notes are ok.
notes.
3. Conduct note class setting via calibration or
note class DB for Cassette #4.

© Hyosung TNS Inc. All Rights Reserved. 4-86

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #4 and check note setting.
2. Check the operation of SF34 note separation
solenoid (SOL6).
Continuous rejection by invalid note
424C400 3. Replace Cassette #4 if the same symptom
intervals.
recurs.
4. Replace the SF34 module if the measure
under 3 fails.
"1. Check whether the notes in the cassette 4
are set properly.2. Clean if any residue or
contamination on HS003A/B sensors.3.
424C500 Continuous rejection by skewed notes.
Replace cassette 4 with new one if the same
error continues.4. Replace the SF34 module
even if the new cassette doesn't fix the error."
1. Remove Cassette #4 and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
424C600 Continuous rejection by half notes. 3. Replace Cassette #4 if the same symptom
recurs.
4. Replace the SF34 module if the measure
under 3 fails.

1. Remove Cassette #4 and check note setting.

2. Check HS003A/B sensor for any
contamination and clean it if necessary.
424C700 Continuous rejection by perforated notes. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.

1. Remove Cassette #4 and check note setting.

2. Check the operation of SF34 note separation
solenoid (SOL6).
424C800 Continuous rejection by unknown reason. 3. Replace Cassette #4 if the same symptom
recurs.
4. Replace the SF34 module if the measure
under 3 fails.

"1. Check whether the quality of rejected notes

Continuous rejection by invalid thickness is poor.2. Clean the double detect sensor and
424C900
notes. execute sensor calibration..3. Replace the main
body if the same error continues."

1. Remove Cassette #4 and check note setting.

Continuous rejection by the notes from
2. Check the operation of SF34 note separation
424CA00 invalid cassette that has not been
solenoid (SOL6).
designated.
3. Replace SF34 if the same symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-87

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Check whether the quality of rejected notes
is poor.2. Clean the double detect sensor and
424CB00 Continuous rejection by thin notes.
execute sensor calibration..3. Replace the main
body if the same error continues."

1. Remove Cassette #4 and check note setting.

2. Check the operation of SF34 note separation
solenoid. (SOL6)
3. Check the separation motor (HM8) for any
424CC00 Total rejection count is 20 or more. abnormal action. (i.e. noise)
4. Replace Cassette #4 if the same symptom
recurs.
5. Replace the SF34 if the measure under 4
fails.
1. Remove Cassette #4 and put it back.
424CD00 Cassette displaced during dispensing.
2. Check the cassette#4 for correct locking.
1. Remove Cassette #4 and check note setting.
2. Check the operation of SF34 note separation
solenoid. (SOL6)
3. Check the separation motor (HM8) for any
Ten or more times of error in dispensing
424D200 abnormal action. (i.e. noise)
retrial.
4. Replace Cassette #4 if the same symptom
recurs.
5. Replace the SF34 if the measure under 4
fails.

1. Check sensors HS001, HS003 and HS004.

2. Remove cassette#4 and check note setting.
3. Check the operation of SF34 note separation
solenoid. (SOL6)
4. Check the separation motor (HM8) for any
More stacked than requesteded for the abnormal action. (i.e. noise)
424D400
dispensing. 5. Replace Cassette #4 if the same symptom
recurs.
6. Replace the SF34 if the measure under 5
fails.
7. Replace the main borad if the measure
under 6 fails.
1. Conduct note class setting via calibration or
424D500 Note Size No Set Error.
note class DB.
1. Check the note size : Acceptable range 60 to
80
424D600 Note Size Min/Max Error.
2. Conduct note class setting via calibration or
note class DB if the notes are ok

© Hyosung TNS Inc. All Rights Reserved. 4-88

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
424E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
424E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
424E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
424E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
424E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
424E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
424E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
424E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-89

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
remove the jam.
424E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
424E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
424EC00 HS001 Timeout JAM anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Turn the power off and on and try the
command again.
4251000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4251300 Dipswitch setting error (#4) update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4252200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Remove Cassette #5 and put it back.
2. Check Cassette #5 connection cable.
Dispense command received for a 3. Replace Cassette #5 if the measures under
4253000
missing cassette. 1 and 2 above fail.
4. Replace the CDU main board if the same
symptom recurs.
1. Check the number of notes to be dispensed
Error in designating the number of notes
from Cassette #5. (100 max.)
4253300 to be dispensed from the cassette.
2. Check the final version of VDM, SP and EP,
(outside 1 to 100)
and update if necessary..
The transparent Note is not supported at 1. Apply the correct type of CDU.
4253A00
this type CDU. 2. If correct, check the HS040 sensor.
1. Remove the JAM from the cassette #5 exit.
2. Remove contamination from the HS501
Failure to remove JAM from cassette
4254800 sensor.
outlet(HS501)
3. Replace the SF5 module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-90

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the assembly status of double
detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
4255F00 Double Detecting Sensor data read error 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the problem is not
resolved.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4258000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Cassette operating time out - No response
operates normally.
4258100 as to whether the action was successful or
2. Replace the CDU main board if the same
not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4258A00 aaembly.
Dispensing.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4259300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
"1. Confirm whether there are notes in the
cassette 5.2. Clean any residue or
contamination on HS501 and HS502 sensors
and check whether the assembly condition of
them is firm and tight.3. Check whether the
motors (HM09, HM17) are working during
425A000 Miss Feed. initialization through supervisor function in
VDM.4. Check whether the solenoid (SOL7) is
working during initialization through supervisor
function in VDM. 5. Replace cassette 5 with
new one if the same error continues.6. Replace
the SF5 module even if the new cassette
doesn't fix the error."

© Hyosung TNS Inc. All Rights Reserved. 4-91

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Check whether notes in cassette 5 is set
properly.2. Clean if any contamination on
HS502 and check whether the assembly
condition of it is firm and tight.3. Check whether
HSx02 had not been light state, during
425A100 the motor (HM17) is working during initialization
cassette-push-plate operation.
through supervisor function in VDM.4. Replace
the cassette 5 if the same error continues.5.
Replace the SF5 module even if the new
cassette doesn't fix the error."
"1. Confirm whether there are notes in the
cassette 5.2. Clean any residue or
contamination on HS504 sensor and check
whether the assembly condition of it is firm and
tight.3. Check whether the motor (HM17) is
425A200 Cassette empty.
working during initialization through supervisor
function in VDM.4. Replace cassette 5 with new
one if the same error continues.5. Replace the
SF5 module even if the new cassette doesn't
fix the error."
Dispense requested for a cassette that 1. Execute note calibration or set note
425A900
needs note calibration. denomination through denomination database.
1. Open SF5 and remove the jam from the
pick-up control part.
2. Remove Cassette #5 and check the shutter
425AC00 HSx01 JAM.
section.
3. Check the HS501 Sensor cable.
4. Replace SF5 if the same symptom recurs.
1. Check the SF solenoid (SOL7) for correct
assembly.
425AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL7) cable
connection.
3. Replace SF5 if the same symptom recurs.
1. Check the rejected notes.
2. Check that note class setting is correct at
425C200 Continuous rejection by long length notes. Cassette #5 if the notes are ok.
3. Conduct note class setting via calibration or
note class DB for Cassette #5.
1. Check the rejected notes.
2. Check that note class setting is correct at
Continuous rejection by short length
425C300 Cassette #5 if the notes are ok.
notes.
3. Conduct note class setting via calibration or
note class DB for Cassette #5.
1. Remove Cassette #5 and check note setting.
2. Check the operation of SF5 note separation
solenoid (SOL7).
Continuous rejection by invalid note
425C400 3. Replace Cassette #5 if the same symptom
intervals.
recurs.
4. Replace the SF5 module if the measure
under 3 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-92

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Check whether the notes in the cassette 5
are set properly.2. Clean if any residue or
contamination on HS003A/B sensors.3.
425C500 Continuous rejection by skewed notes.
Replace cassette 5 with new one if the same
error continues.4. Replace the SF5 module
even if the new cassette doesn't fix the error."
1. Remove Cassette #5 and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
425C600 Continuous rejection by half notes. 3. Replace Cassette #5 if the same symptom
recurs.
4. Replace the SF5 module if the measure
under 3 fails.

1. Remove Cassette #5 and check note setting.

2. Check HS003A/B sensor for any
contamination and clean it if necessary.
425C700 Continuous rejection by perforated notes. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.

1. Remove Cassette #5 and check note setting.

2. Check the operation of SF5 note separation
solenoid (SOL7).
425C800 Continuous rejection by unknown reason. 3. Replace Cassette #5 if the same symptom
recurs.
4. Replace the SF5 module if the measure
under 3 fails.

"1. Check whether the quality of rejected notes

Continuous rejection by invalid thickness is poor.2. Clean the double detect sensor and
425C900
notes. execute sensor calibration..3. Replace the main
body if the same error continues."

1. Remove Cassette #5 and check note setting.

Continuous rejection by the notes from
2. Check the operation of SF5 note separation
425CA00 invalid cassette that has not been
solenoid (SOL7).
designated.
3. Replace SF5 if the same symptom recurs.
1. Check the rejected notes.
2. Clean the double detecting sensor section
and conduct sensor calibration if nothing wrong
425CB00 Continuous rejection by thin notes.
with the notes.
3. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-93

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #5 and check note setting.
2. Check the operation of SF5 note separation
solenoid. (SOL7)
3. Check the separation motor (HM9) for any
425CC00 Total rejection count is 20 or more. abnormal action. (i.e. noise)
4. Replace Cassette #5 if the same symptom
recurs.
5. Replace the SF5 if the measure under 4
fails.
1. Remove Cassette #5 and put it back.
425CD00 Cassette displaced during dispensing.
2. Check the cassette#5 for correct locking.
1. Remove Cassette #5 and check note setting.
2. Check the operation of SF5 note separation
solenoid. (SOL7)
3. Check the separation motor (HM9) for any
Ten or more times of error in dispensing
425D200 abnormal action. (i.e. noise)
retrial.
4. Replace Cassette #5 if the same symptom
recurs.
5. Replace the SF5 if the measure under 4
fails.

1. Check sensors HS001, HS003 and HS004.

2. Remove cassette#5 and check note setting.
3. Check the operation of SF5 note separation
solenoid. (SOL7)
4. Check the separation motor (HM9) for any
More stacked than requesteded for the abnormal action. (i.e. noise)
425D400
dispensing. 5. Replace Cassette #5 if the same symptom
recurs.
6. Replace the SF5 if the measure under 5
fails.
7. Replace the main borad if the measure
under 6 fails.
1. Conduct note class setting via calibration or
425D500 Note Size No Set Error.
note class DB.
1. Check the note size : Acceptable range 60 to
80
425D600 Note Size Min/Max Error.
2. Conduct note class setting via calibration or
note class DB if the notes are ok
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
425E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

© Hyosung TNS Inc. All Rights Reserved. 4-94

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
425E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
425E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
425E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
425E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
425E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
425E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
425E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
425E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
425E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.

© Hyosung TNS Inc. All Rights Reserved. 4-95

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
425EC00 HS001 Timeout JAM anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Turn the power off and on and try the
command again.
4261000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4261300 Dipswitch setting error (#4) update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4262200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Remove Cassette #6 and put it back.
2. Check Cassette #6 connection cable.
Dispense command received for a 3. Replace Cassette #6 if the measures under
4263000
missing cassette. 1 and 2 above fail.
4. Replace the CDU main board if the same
symptom recurs.
1. Check the number of notes to be dispensed
Error in designating the number of notes
from Cassette #6. (100 max.)
4263300 to be dispensed from the cassette.
2. Check the final version of VDM, SP and EP,
(outside 1 to 100)
and update if necessary..
The transparent Note is not supported at 1. Apply the correct type of CDU.
4263A00
this type CDU. 2. If correct, check the HS040 sensor.
1. Remove the JAM from the cassette #6 exit.
2. Remove contamination from the HS601
Failure to remove JAM from cassette
4264800 sensor.
outlet(HS601)
3. Replace the SF6 module if the same
symptom recurs.
1. Check the assembly status of double
detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
4265F00 Double Detecting Sensor data read error 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the problem is not
resolved.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4268000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
Cassette operating time out - No response
operates normally.
4268100 as to whether the action was successful or
2. Replace the CDU main board if the same
not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4268A00 aaembly.
Dispensing.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4269300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check notes at Cassette #6.
2. Check the HS601 and HS602 sensors for
any contamination and any losse or wrong
assembly.
3. Check the motors (HM09 and HM18) for
normal operation.
426A000 Miss Feed.
4. Check the solenoid (SOL8) for normal
operation.
5. Replace Cassette #6 if the same symptom
recurs.
6. Replace the SF56 if the measure under 5
fails.
1. Check notes at Cassette #6.
2. Check the HS602 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM18) for normal
426A100
cassette-push-plate operation. operation.
4. Replace Cassette #6 if the same symptom
recurs.
5. Replace the SF56 if the measure under 4
fails.

© Hyosung TNS Inc. All Rights Reserved. 4-97

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check notes at Cassette #6.
2. Check the HS604 Sensor for any
contamination and any losse or wrong
assembly.
3. Check the motor (HM18) for normal
426A200 Cassette empty.
operation.
4. Replace Cassette #6 if the same symptom
recurs.
5. Replace the SF56 if the measure under 4
fails.
Dispense requested for a cassette that 1. Conduct note class setting via calibration or
426A900
needs note calibration. note class DB.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Remove Cassette #6 and check the shutter
426AC00 HSx01 JAM.
section.
3. Check the HS601 Sensor cable.
4. Replace SF56 if the same symptom recurs.

1. Check the SF solenoid (SOL8) for correct

assembly.
426AD00 SF Solenoid Echo Error. 2. Check the solenoid (SOL8) cable
connection.
3. Replace SF56 if the same symptom recurs.
1. Check the rejected notes.
2. Check that note class setting is correct at
426C200 Continuous rejection by long length notes. Cassette #6 if the notes are ok.
3. Conduct note class setting via calibration or
note class DB for Cassette #6.
1. Check the rejected notes.
2. Check that note class setting is correct at
Continuous rejection by short length
426C300 Cassette #6 if the notes are ok.
notes.
3. Conduct note class setting via calibration or
note class DB for Cassette #6.
1. Remove Cassette #6 and check note setting.
2. Check the operation of SF56 note separation
solenoid (SOL8).
Continuous rejection by invalid note
426C400 3. Replace Cassette #6 if the same symptom
intervals.
recurs.
4. Replace the SF56 module if the measure
under 3 fails.

1. Remove Cassette #6 and check note setting.

2. Check HS003A/B sensor for any
contamination and clean it if necessary.
426C500 Continuous rejection by skewed notes. 3. Replace Cassette #6 if the same symptom
recurs.
4. Replace the SF56 module if the measure
under 3 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-98

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #6 and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
426C600 Continuous rejection by half notes. 3. Replace Cassette #6 if the same symptom
recurs.
4. Replace the SF56 module if the measure
under 3 fails.

1. Remove Cassette #6 and check note setting.

2. Check HS003A/B sensor for any
contamination and clean it if necessary.
426C700 Continuous rejection by perforated notes. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.

1. Remove Cassette #6 and check note setting.

2. Check the operation of SF56 note separation
solenoid (SOL8).
426C800 Continuous rejection by unknown reason. 3. Replace Cassette #6 if the same symptom
recurs.
4. Replace the SF56 module if the measure
under 3 fails.
1. Check the rejected notes.
2. Clean the double detecting sensor section
Continuous rejection by invalid thickness and conduct sensor calibration if nothing wrong
426C900
notes. with the notes.
3. Replace the main body if the same symptom
recurs.

1. Remove Cassette #6 and check note setting.

Continuous rejection by the notes from
2. Check the operation of SF56 note separation
426CA00 invalid cassette that has not been
solenoid (SOL8).
designated.
3. Replace SF56 if the same symptom recurs.

1. Check the rejected notes.

2. Clean the double detecting sensor section
and conduct sensor calibration if nothing wrong
426CB00 Continuous rejection by thin notes.
with the notes.
3. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #6 and check note setting.
2. Check the operation of SF56 note separation
solenoid. (SOL8)
3. Check the separation motor (HM9) for any
426CC00 Total rejection count is 20 or more. abnormal action. (i.e. noise)
4. Replace Cassette #6 if the same symptom
recurs.
5. Replace the SF56 if the measure under 4
fails.
1. Remove Cassette #6 and put it back.
426CD00 Cassette displaced during dispensing.
2. Check the cassette#6 for correct locking.
1. Remove Cassette #6 and check note setting.
2. Check the operation of SF56 note separation
solenoid. (SOL8)
3. Check the separation motor (HM9) for any
Ten or more times of error in dispensing
426D200 abnormal action. (i.e. noise)
retrial.
4. Replace Cassette #6 if the same symptom
recurs.
5. Replace the SF56 if the measure under 4
fails.

1. Check sensors HS001, HS003 and HS004.

2. Remove cassette#6 and check note setting.
3. Check the operation of SF56 note separation
solenoid. (SOL8)
4. Check the separation motor (HM9) for any
More stacked than requesteded for the abnormal action. (i.e. noise)
426D400
dispensing. 5. Replace Cassette #6 if the same symptom
recurs.
6. Replace the SF56 if the measure under 5
fails.
7. Replace the main borad if the measure
under 6 fails.
1. Conduct note class setting via calibration or
426D500 Note Size No Set Error.
note class DB.
1. Check the note size : Acceptable range 60 to
80
426D600 Note Size Min/Max Error.
2. Conduct note class setting via calibration or
note class DB if the notes are ok
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
426E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
426E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
426E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
426E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
426E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
426E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
426E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
426E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
426E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
426E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4272200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Remove the jam from the SF12 moving path.
2. Remove contamination from the HS003
sensor.
4274900 HS003 JAM. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the SF12 module if the measure
under 3 fails.
1. Remove the jam from the Reject Gate.
2. Remove contamination from the HS001
sensor.
4274A00 HS001 JAM. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Check the Double detecting sensor guide for
correct locking.
4275100 Invalid note detected at HS001. 2. Check and Clear the moving path.
3. Check the Reject Gate for any lose or
incorrect assembly.
1. Check the Reject Gate for any lose or
incorrect assembly.
The number of notes dispensed from the
2. Check that the guide for the double detecting
cassette and declared abnormal does not
4275200 sensor is locked.
match the number of notes that passed
3. Check whether the stack wheel wear.
the reject sensor. (Notes mismatch)
4. Remove contamination from the HS004
sensor.
1. Check the stacked notes.
2. Check that the guide for the double detecting
The number of notes dispensed from the sensor is locked.
cassette and declared normal does not 3. Check whether the stack wheel wear.
4275300
match the number of notes that passed 4. Remove contamination from the HS001
the stack sensor. (Notes mismatch) sensor.
5. Check the Reject Gate for any lose or
incorrect assembly.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4275400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor.
3. Remove all cassettes and remove any
(not completing operation within 20
4275500 residual notes from the feed modules.
seconds from initial and 110 seconds from
4. Check the connection of the main motor
dispense)
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error from the main 3. Remove all cassettes and remove any
4275600 motor. (deviating from the constant speed residual notes from the feed modules.
during operation) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Check the Reject Gate for any lose or
Synchro buffer exceeded for the Reject incorrect assembly.
Gate. (The maximum number of notes 2. Check the solenoid (SOL1) cable
4275700
that can receive synchro buffer for gate connection.
control is 3.) 3. Replace the main body if the same symptom
recurs.
1. Check the Reject Gate for any lose or
incorrect assembly.
2. Check the solenoid (SOL1) cable
4275800 Reject Gate Solenoid Echo Error.
connection.
3. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4275900 JAM at Reject Gate
connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4275A00 Reject Gate Act On failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4275B00 Reject Gate Act Off failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Check the double detecting sensor (HS002)
cable assembly.
2. Replace the CDU main board if the same
4275C00 Double Detecting Sensor Unplug Error.
symptom recurs.
3. Replace the main body if the measure under
2 fails.
1. Check the double detecting sensor (HS002)
cable assembly.
2. Remove contamination from the double
Outside the Double Detecting Sensor detecting sensor (HS002).
4275D00
minimum value. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Check the double detecting sensor (HS002)
cable assembly.
2. Remove contamination from the double
Outside the Double Detecting Sensor detecting sensor (HS002).
4275E00
maximum value. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Check the assembly status of double
detecting sensor(HS002).
2. Replace the Hall Sensor or Magnetic Assy.
4275F00 Double Detecting Sensor data read error 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the problem is not
resolved.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4279300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the rejected notes.
2. Check that note class setting is correct at
427C200 Continuous rejection by long length notes. Cassette if the notes are ok.
3. Conduct note class setting via calibration or
note class DB for Cassette.
1. Check the rejected notes.
2. Check that note class setting is correct at
Continuous rejection by short length
427C300 Cassette if the notes are ok.
notes.
3. Conduct note class setting via calibration or
note class DB for Cassette.
1. Remove Cassette and check note setting.
2. Check the operation of note separation
solenoid (SOL3~SOL8).
Continuous rejection by invalid note
427C400 3. Replace Cassette if the same symptom
intervals.
recurs.
4. Replace the SF module if the measure under
3 fails.
1. Check whether the notes in the cassette are
set properly.
2. Clean if any residue or contamination on
HS003A/B sensors.
427C500 Continuous rejection by skewed notes
3. Replace cassette with new one if the same
error continues.
4. Replace the SF module even if the new
cassette does not fix the error.
1. Remove Cassette and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
427C600 Continuous rejection by half notes. 3. Replace Cassette if the same symptom
recurs.
4. Replace the SF module even if the new
cassette does not fix the error.
1. Remove Cassette and check note setting.
2. Check HS003A/B sensor for any
contamination and clean it if necessary.
427C700 Continuous rejection by perforated notes. 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove Cassette and check note setting.
2. Check the operation of note separation
solenoid (SOL3~SOL8).
427C800 Continuous rejection by unknown reason. 3. Replace Cassette if the same symptom
recurs.
4. Replace the SF module if the measure under
3 fails.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the rejected notes.
2. Clean the double detecting sensor section
Continuous rejection by invalid thickness and conduct sensor calibration if nothing wrong
427C900
notes. with the notes.
3. Replace the main body if the same symptom
recurs.
1. Remove Cassette and check note setting.
Continuous rejection by the notes from 2. Check the operation of note separation
427CA00 invalid cassette that has not been solenoid (SOL3~SOL8).
designated. 3. Replace SF module if the same symptom
recurs.
1. Check whether the quality of rejected notes
is poor.
2. Clean the double detect sensor and execute
427CB00 Continuous rejection by thin notes
sensor calibration.
3. Replace the main body if the same error
continues.
1. Remove the cassette and check note setting.
2. Check the operation of the SF note
separation solenoids. (SOL 3 to 8)
3. Check the separation motors (HM7 to 9) for
427CC00 Total rejection count is 20 or more. any abnormal action. (i.e. noise)
4. Replace the Cassette if the same symptom
recurs.
5. Replace the SF section if the measure under
4 fails.
1. Check the note condition.
2. If they are OK, clean the sensor section and
427D900 Large gap between HS003A and HS003B.
conduct auto-dimming. (Automatically run
during initialization)
1. Check the double detecting sensor guide for
Values for HS002A and HS002B are correct locking.
427DA00
outside the available range. 2. Clean the double detecting sensor section
and conduct calibration.
1. Check and Clear the moving path.
427DC00 Note remains in moving path.
2. DIP#2 On and Off, if there is no note.
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS601 Sensor cable.
427E000 HS601 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pick-up control part.
2. Check the HS501 Sensor cable.
427E100 HS501 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS401 Sensor cable.
427E200 HS401 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pick-up control part.
2. Check the HS301 Sensor cable.
427E300 HS301 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS201 Sensor cable.
427E400 HS201 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pick-up control part.
2. Check the HS101 Sensor cable.
427E500 HS101 JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
427E600 HS003A JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
427E700 HS003B JAM - JAM Task.
3. Clean the sensor section and conduct auto-
dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
427E800 HS002A JAM - JAM Task.
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
427E900 HS002B JAM - JAM Task.
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the Reject Gate.
427EA00 HS001 JAM. 2. Check the HS001 Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the entrance of the
reject box.
427EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
427EC00 HS001 Light JAM. anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Remove the jam from the reject and retract
path.
427ED00 HS004 Light JAM. 3. Check the reject gate and HS001 for
anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4282200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4282A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the jam from the entrance of the
reject box.
2. Remove contamination from the HS004
sensor.
4284400 HS004 JAM during Initialize or Retract
3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4284600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4284700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4285400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error from the main 3. Remove all cassettes and remove any
4285600 motor. (deviating from the constant speed residual notes from the feed modules.
during operation) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4286000 Rotor failed to return home position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Front Delivery
4286100 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Rear Delivery
4286200 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Center Delivery
4286300 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4286400 Rotor failed to move to Retract position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
The carriage is not in an appropriate
4286500 3. Check the rotor motor (HM002) cable.
position to execute the command.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4286900 Rotor movement error. (Timeout) 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4287100 No carriage within the rotor. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-110

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Clean if any contamination of
HS009,HS010,HS011 and HS020 and check
whether the assembly condition of them is firm
and tight.2. Check whether the cable
Error in the operation of the carriage connections of HS009,HS010,HS011 and
4287300
driving motor. (timeout) HS020 are firm and tight.3. Check whether the
carriage motor (HM03) is working during
initialization through supervisor function in
VDM.4. Replace the main body if the same
error continues."
1. Check HS016 for any contamination and any
losse or wrong assembly.
2. Check the cable connection at HS016.
4287400 BF stopper failure. 3. Check the BF Stopper Motor(HM05) for
normal operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS005 for any loose or wrong
assembly.
2. Check HS013 and HS 014 for any loose or
wrong assembly.
4287500 Notes missing from inside the carriage.
3. Check HS011 for any loose or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4287600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4287700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
Not a note of the size that can be handled 1. Check the note class setting.
4287A00
by the BF stopper. 2. Conduct calibration again for the note class.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4288000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Cassette operating time out - No response
operates normally.
4288100 as to whether the action was successful or
2. Replace the CDU main board if the same
not.
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-111

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
Carriage Grab operating time out - No
operates normally.
4288300 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage Home Position time out - No
operates normally.
4288500 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage BF Stopper Move time out - No
operates normally.
4288700 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
SOL002 did not "ON" operate. (Sensor is operation.
4289000
not able to confirm.) 4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4289300 SOL002 Gate Act-Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
428B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-112

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
428B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
428B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
428B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
Shutter open is detected during Delivery Vandalism or Fraud is cause.
428B500 operation. If necessary, Repair or Replace the Throat
(Security Issue) module.
1. Remove the jam from the entrance of the
reject box.
428EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4292200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4292A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
"1. Remove if any jam from the entrance of
reject box.2. Clean if any contamination on
HS004 sensor.3. Replace the CDU main board
4294B00 HS004 jam prior to dispense.
if the same error continues.4. Replace the main
body even if the new main board doesn't fix the
error."

© Hyosung TNS Inc. All Rights Reserved. 4-113

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the solenoid (SOL2) cable
connection.
2. Check the solenoid (SOL2) for any loose or
wrong assembly.
4299200 Solenoid 2 Echo Error.
3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the same symptom
recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
42C2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
42C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
42C7700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
Only one registered controller to the CDU can
perform the Dispense.
Controller authentication failure. To re register, The existing registration must be
42CBC00
[Unauthorized Dispense] cleared.
Please refer to the separate specification for
the Clearing.
Illegal Dispense
42CBD00 Communication Protocol Error
(If not, Reset System)
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
42H2F00 Error of DIP Switch setting update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4302A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4304600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-114

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4304700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4307600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4307700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4308000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
430B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
430B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-115

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
430B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
430B300 correct assembly.
success. (caused by motor step-out)
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4382200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4382A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4384600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4384700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4386000 Rotor failed to return home position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-116

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Front Delivery
4386100 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Rear Delivery
4386200 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4386400 Rotor failed to move to Retract position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
The carriage is not in an appropriate
4386500 3. Check the rotor motor (HM002) cable.
position to execute the command.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4386900 Rotor movement error. (Timeout) 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-117

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4387100 No carriage within the rotor. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Check HS009,HS010,HS011 and HS020 for
any contamination and any losse or wrong
assembly.
2. Check the cable connection at
Error in the operation of the carriage
4387300 HS009,HS010,HS011 and HS020.
driving motor. (timeout)
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS016 for any contamination and any
losse or wrong assembly.
2. Check the cable connection at HS016.
4387400 BF stopper failure. 3. Check the BF Stopper Motor(HM05) for
normal operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS005 for any loose or wrong
assembly.
2. Check HS013 and HS 014 for any loose or
wrong assembly.
4387500 Notes missing from inside the carriage.
3. Check HS011 for any loose or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4387600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4387700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4388000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-118

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
438B000 Shutter Close Error 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
438B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
438B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
438B300 correct assembly.
success. (caused by motor step-out)
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4392A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
43C2200
program running. 2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-119

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check that it operates normally after power
off and on.
2. If it doesn't, replace the USB cable and
43C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
43C7700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4402A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4402F00 Error of DIP Switch setting update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4404600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4404700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4407600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4407700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.

© Hyosung TNS Inc. All Rights Reserved. 4-120

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check HS011 for any contamination and any
losse or wrong assembly.
2. Check the HS011 cable for any loose or
wrong assembly.
4407900 The CRG has failed to move to Present.
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4408000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
440B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
440B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
440B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
440B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-121

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
Vandalism or Fraud is cause.
Shutter failure due to Vandalism.
440B600 If necessary, Repair or Replace the Throat
(Security Issue)
module.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4482200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4482A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4484600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4484700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4486000 Rotor failed to return home position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Front Delivery
4486100 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Rear Delivery
4486200 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Center Delivery
4486300 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4486400 Rotor failed to move to Retract position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
The carriage is not in an appropriate
4486500 3. Check the rotor motor (HM002) cable.
position to execute the command.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4486900 Rotor movement error. (Timeout) 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4487100 No carriage within the rotor. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Check HS009,HS010,HS011 and HS020 for
any contamination and any losse or wrong
assembly.
2. Check the cable connection at
Error in the operation of the carriage
4487300 HS009,HS010,HS011 and HS020.
driving motor. (timeout)
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS016 for any contamination and any
losse or wrong assembly.
2. Check the cable connection at HS016.
4487400 BF stopper failure. 3. Check the BF Stopper Motor(HM05) for
normal operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS005 for any loose or wrong
assembly.
2. Check HS013 and HS 014 for any loose or
wrong assembly.
4487500 Notes missing from inside the carriage.
3. Check HS011 for any loose or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4487600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4487700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check HS011 for any contamination and any
losse or wrong assembly.
2. Check the HS011 cable for any loose or
wrong assembly.
4487900 The CRG has failed to move to Present.
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4488000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
448B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
448B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
448B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
448B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
Shutter open is detected during Delivery Vandalism or Fraud is cause.
448B500 operation. If necessary, Repair or Replace the Throat
(Security Issue) module.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4492A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
44C2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
44C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
44H2F00 Error of DIP Switch setting update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4502A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4507600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Check HS011 for any contamination and any
losse or wrong assembly.
2. Check the HS011 cable for any loose or
4507800 Not a location for feed out.
wrong assembly.
3. Replace the main body if the same symptom
recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
450B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Clean any residue or contamination on
HS017 and HS023 sensors and check whether
the assembly condition of them is firm and
tight.2. Check whether the cable connections of
HS017 and HS023 are firm and tight.3. Check
450B100 Shutter Open Error. whether the motor (HM06) is working during
initialization through supervisor function in
VDM.4. Check whether the gap between the
shutter and the bezel is less than 0.5mm.5.
Replace the throat module if the same error
continues."
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
450B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
"1. Clean if any contamination on the HS017
and HS023 sensors and check for any
contamination and whether the assembly
condition of them is firm and tight.2. Check
Shutter closing immediately after open
450B300 whether HS017 and HS023 sensor cables
success. (caused by motor step-out)
connections firm and tight.3. Check whether
the motor (HM06) is working during initialization
through supervisor function in VDM.4. Replace
the throat module if the same error continues."
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4582200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4582A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013 for any contamination or loose
4587600 Carriage Feed Time out. or wrong assembly.
3. Check the HS013 cable for any loose or
wrong assembly.
1. Check HS011 for any contamination and any
losse or wrong assembly.
2. Check the HS011 cable for any loose or
4587800 Not a location for feed out.
wrong assembly.
3. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4588000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
458B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
458B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
458B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
458B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4592A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
45C2200
program running. 2. Replace the CDU main board if the same
symptom recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
45C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4602A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the jam from the entrance of the
reject box.
2. Remove contamination from the HS004
sensor.
4604400 HS004 JAM during Initialize or Retract
3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4604600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4604700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4605400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4605900 JAM at Reject Gate
connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4605A00 Reject Gate Act On failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
4605B00 Reject Gate Act Off failed. 3. Check the solenoid (SOL) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Check that dispensed notes have been
picked up by the customer.
2. Check HS005 for any loose or wrong
4607500 Notes missing from inside the carriage.
assembly.
3. Replace the main body if the same symptom
recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4607600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4607700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4608000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
No response as to whether the action was operates normally.
4608100
successful or not. 2. Replace the CDU main board if the same
symptom recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
Carriage Home Position time out - No
operates normally.
4608500 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage BF Stopper Move time out - No
operates normally.
4608700 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4608B00 aaembly.
Retract.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
SOL002 did not "ON" operate. (Sensor is operation.
4609000
not able to confirm.) 4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom
recurs.
1. Check that the Reject/Retract box is in place.
2. Check the HS019 Sensor for normal
operation and any losse or wrong assembly.
4609100 NO RJRT box.
3. Check HS019 cable connection.
4. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4609300 SOL002 Gate Act-Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
460B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
460B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
460B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
460B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
1. Open SF6 and remove the jam from the
pickup control part.
2. Check the HS601 Sensor cable.
460E000 HS601 JAM
3. Clean the sensor section and conduct Auto
Dimming. (Automatically run during
initialization)
1. Open SF56 and remove the jam from the
pickup control part.
2. Check the HS501 Sensor cable.
460E100 HS501 JAM
3. Clean the sensor section and conduct Auto
Dimming. (Automatically run during
initialization)

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF34 and remove the jam from the
pickup control part.
2. Check the HS401 Sensor cable.
460E200 HS401 JAM
3. Clean the sensor section and conduct Auto
Dimming. (Automatically run during
initialization)
1. Open SF34 and remove the jam from the
pickup control part.
2. Check the HS301 Sensor cable.
460E300 HS301 JAM
3. Clean the sensor section and conduct Auto
Dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pickup control part.
2. Check the HS201 Sensor cable.
460E400 HS201 JAM
3. Clean the sensor section and conduct Auto
Dimming. (Automatically run during
initialization)
1. Open SF12 and remove the jam from the
pickup control part.
2. Check the HS101 Sensor cable.
460E500 HS101 JAM
3. Clean the sensor section and conduct Auto
Dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003A Sensor cable.
460E600 HS003A JAM
3. Clean the sensor section and conduct Auto
Dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
2. Check the HS003B Sensor cable.
460E700 HS003B JAM
3. Clean the sensor section and conduct Auto
Dimming. (Automatically run during
initialization)
1. Open the double detecting sensor guide and
remove the jam.
460E800 HS002A JAM
2. Check the HS002A Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
remove the jam.
460E900 HS002B JAM
2. Check the HS002B Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the Reject Gate.
460EA00 HS001 JAM. 2. Check the HS001 Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the entrance of the
reject box.
460EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Remove the jam from the reject and retract
path.
460EC00 HS001 Light JAM. 3. Check the reject gate and HS001 for
anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Remove the jam from the reject and retract
path.
460ED00 HS004 Light JAM. 3. Check the reject gate and HS001 for
anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
1. Confirm whether there are notes in the
cassette 1.
2. Clean any residue or contamination on
HS101 and HS102 sensors and check whether
the assembly condition of them is firm and
tight.
461A000 Separation failure in cassette #1 3. Check whether the motors (HM07, HM13)
are working during initialization through
supervisor function in VDM.
4. Replace cassette 1 with new one if the same
error continues.
5. Replace the SF12 module even if the new
cassette does not fix the error.
1. Confirm whether there are notes in the
cassette 2.
2. Clean any residue or contamination on
HS201 and HS202 sensors and check whether
the assembly condition of them is firm and
tight.
462A000 Separation failure in cassette #2 3. Check whether the motors (HM07, HM14)
are working during initialization through
supervisor function in VDM.
4. Replace cassette 2 with new one if the same
error continues.
5. Replace the SF12 module even if the new
cassette does not fix the error.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Confirm whether there are notes in the
cassette 3.
2. Clean any residue or contamination on
HS301 and HS302 sensors and check whether
the assembly condition of them is firm and
tight.
463A000 Separation failure in cassette #3 3. Check whether the motors (HM08, HM15)
are working during initialization through
supervisor function in VDM.
4. Replace cassette 3 with new one if the same
error continues.
5. Replace the SF34 module even if the new
cassette does not fix the error.
1. Confirm whether there are notes in the
cassette 4.
2. Clean any residue or contamination on
HS401 and HS402 sensors and check whether
the assembly condition of them is firm and
tight.
464A000 Separation failure in cassette #4 3. Check whether the motors (HM08, HM16)
are working during initialization through
supervisor function in VDM.
4. Replace cassette 4 with new one if the same
error continues.
5. Replace the SF34 module even if the new
cassette does not fix the error.
1. Confirm whether there are notes in the
cassette 5.
2. Clean any residue or contamination on
HS501 and HS502 sensors and check whether
the assembly condition of them is firm and
tight.
465A000 Separation failure in cassette #5 3. Check whether the motors (HM09, HM17)
are working during initialization through
supervisor function in VDM.
4. Replace cassette 5 with new one if the same
error continues.
5. Replace the SF5 module even if the new
cassette does not fix the error.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Confirm whether there are notes in the
cassette 6.
2. Clean any residue or contamination on
HS601 and HS602 sensors and check whether
the assembly condition of them is firm and
tight.
466A000 Separation failure in cassette #6 3. Check whether the motors (HM09, HM18)
are working during initialization through
supervisor function in VDM.
4. Replace cassette 6 with new one if the same
error continues.
5. Replace the SF6 module even if the new
cassette does not fix the error.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4672200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4675400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error from the main 3. Remove all cassettes and remove any
4675600 motor. (deviating from the constant speed residual notes from the feed modules.
during operation) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4675900 JAM at Reject Gate
connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom
recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4675A00 Reject Gate Act On failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
4675B00 Reject Gate Act Off failed. 3. Check the solenoid (SOL) cable connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the whole cassette and put it back
to ensure normal operation.
2. Check the HSx01 sensor for any
contamination and any losse or wrong
Notes spilit five or more time during
4678B00 aaembly.
Retract.
3. Check the Pickup Solenoid(SOL 3 to 8) for
normal operation.
4. Replace pick-up control parts(SF12, SF34
and SF5) if the same symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4679300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
467EA00 HS001 JAM. 2. Check the HS001 Sensor cable.
3. Clean the sensor part.
1. Remove the jam from the entrance of the
reject box.
467EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Check the reject gate and HS001 for
467EC00 HS001 Light JAM. anything protruding from them and make
adjustment if necessary.
3. Check the tension of the moving path.
4. Clean the moving path.

© Hyosung TNS Inc. All Rights Reserved. 4-137

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open the double detecting sensor guide and
reject guide section and remove the jam.
2. Remove the jam from the reject and retract
path.
467ED00 HS004 Light JAM. 3. Check the reject gate and HS001 for
anything protruding from them and make
adjustment if necessary.
4. Check the tension of the moving path.
5. Clean the moving path.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4682200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4682A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the jam from the entrance of the
reject box.
2. Remove contamination from the HS004
sensor.
4684400 HS004 JAM during Initialize or Retract
3. Replace the CDU main board if the same
symptom recurs.
4. Replace the main body if the measure under
3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS013
sensor.
4684600 JAM at sensor HS013 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Remove the JAM from the throat.
2. Remove contamination from the HS014
sensor.
4684700 JAM at sensor HS014 3. Replace the CDU main board if the same
symptom recurs.
4. Replace the throat module if the measure
under 3 fails.
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error at the main motor. 3. Remove all cassettes and remove any
4685400 (not arriving within 3 seconds from the residual notes from the feed modules.
start) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-138

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Open SF12/SF34 and remove the jam from
the moving path.
2. Remove the jam from the entrance of the
reject box.
Constant speed error from the main 3. Remove all cassettes and remove any
4685600 motor. (deviating from the constant speed residual notes from the feed modules.
during operation) 4. Check the connection of the main motor
(HM001) cable.
5. Check the HS015 Sensor cable.
6. Replace the main body if the same symptom
recurs.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4686000 Rotor failed to return home position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Front Delivery
4686100 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Rear Delivery
4686200 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Center Delivery
4686300 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-139

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4686400 Rotor failed to move to Retract position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
The carriage is not in an appropriate
4686500 3. Check the rotor motor (HM002) cable.
position to execute the command.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4686900 Rotor movement error. (Timeout) 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4687100 No carriage within the rotor. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Check HS009,HS010,HS011 and HS020 for
any contamination and any losse or wrong
assembly.
2. Check the cable connection at
Error in the operation of the carriage
4687300 HS009,HS010,HS011 and HS020.
driving motor. (timeout)
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-140

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check HS016 for any contamination and any
losse or wrong assembly.
2. Check the cable connection at HS016.
4687400 BF stopper failure. 3. Check the BF Stopper Motor(HM05) for
normal operation.
4. Replace the main body if the same symptom
recurs.
1. Check that dispensed notes have been
picked up by the customer.
2. Check HS005 for any loose or wrong
4687500 Notes missing from inside the carriage.
assembly.
3. Replace the main body if the same symptom
recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4687600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4687700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Turn the power off and on and check that it
Time out at starting - No response as to operates normally.
4688000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Carriage Home Position time out - No
operates normally.
4688500 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage BF Stopper Move time out - No
operates normally.
4688700 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
SOL002 did not "ON" operate. (Sensor is operation.
4689000
not able to confirm.) 4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-141

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4689300 SOL002 Gate Act-Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
468B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
468B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
468B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
468B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-142

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam from the entrance of the
reject box.
468EB00 HS004 JAM.
2. Check the HS004 Sensor cable.
3. Clean the sensor part.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4692200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4692A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
46C2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
46C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
46C7700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Check the sensor for any contamination
(residual notes/foreign materials) and clean it if
necessary.
2. Check the sensor cable connection.
4802B00 Automatic illumination failed.
3. Replace the sensor if the measures under 1
and 2 above fail.
4. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
48C2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
48C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-143

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check CDU information and set again.
2. Turn the power off and on and try the
4902A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4907600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4907700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
"1. Clean if any contamination on the HS017
and HS023 sensors and check for any
contamination and whether the assembly
condition of them is firm and tight.2. Check
whether HS017 and HS023 sensor cables
490B000 Shutter Close Error. connections firm and tight.3. Check whether
the motor (HM06) is working during initialization
through supervisor function in VDM.4. Check
whether the gap between the shutter and the
bezel is less than 0.5mm.5. Replace the throat
module if the same error continues."
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
490B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
490B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-144

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
490B300 correct assembly.
success. (caused by motor step-out)
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4982A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4987600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4987700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
498B000 Shutter Close Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
correct assembly.
498B100 Shutter Open Error. 3. Check the motor (HM06) for normal
operation.
4. Check the gap between the shutter and the
bezel. (0.5mm or more)
5. Replace the throad module if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-145

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
The two shutter sensors have darkened at
498B200 2. Check HS017 and HS023 sensor cables for
the same time.
correct assembly.
3. Replace the throad module if the same
symptom recurs.
1. Check the HS017 and HS023 Sensor for any
contamination and any losse or wrong
assembly.
2. Check HS017 and HS023 sensor cables for
Shutter closing immediately after open
498B300 correct assembly.
success.
3. Check the motor (HM06) for normal
operation.
4. Replace the throad module if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4992200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Check CDU information and set again.
2. Turn the power off and on and try the
4992A00 Incorrect CDU 10 setting. command again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
49C2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
49C2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the setting information and set again.
4A02100 Invalid CDU10 setting data received.
2. Try again after power off and on.
1. Turn the power off and on and try the
command again.
4A02800 Reading EEPROM failed.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4A02900 Writing EEPROM failed.
2. Replace the CDU main board if the same
symptom recurs.
1. Check the setting information and set again.
4AC2100 Invalid CDU10 setting data received.
2. Turn the power off and on and try again.

© Hyosung TNS Inc. All Rights Reserved. 4-146

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4AC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4AC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4B01200 Invalid cassette serial number.
3. Replace the Cassette if the same symptom
recurs.
1. Turn the power off and on and try the
command again.
4B02800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Relace the main board or the cassettee ID
board if the same symtom recurs.
1. Turn the power off and on and try the
command again.
4B02900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Relace the main board or the cassettee if the
same symtom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4B02F00 Error of DIP Switch setting update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
1. Check notes at Cassette.
2. Check the HSx02 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM13~HM18) for normal
4B0A100
cassette push plate operation. operation.
4. Replace Cassette if the same symptom
recurs.
5. Replace the SF Module if the measure under
4 fails.
1. Remove the Cassette and put it back.
2. Check the cassette setting.
4B0A300 Invalid cassette ID.
3. Replace the Cassette if the same symptom
recurs.
1. Remove the Cassette and put it back.
The cassette serial number does not 2. Check the cassette setting.
4B0A400
match. 3. Replace the Cassette if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-147

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
"1. Remove the cassette and insert it back to
system.2. Check whether the cassette ID
4B0A500 The cassette ID does not match. setting is correct, such as denomination and
serial number by using TM.3. Replace the
cassette if the same error continues."
1. Check the cassette for correct mounting.
2. Check the cassette connection.
Setting request made to an invalid
4B0A700 3. Mount it again and try cassette setting again.
cassette
4. Replace the Cassette if the same symptom
recurs.
1. Remove the cassette and check the inside of
it.
2. Check that notes are set correctly.
Cassette Ready Pickup not completed
4B0A800 3. Check the PP part for any damage and that it
within 12 seconds.
is correctly aligned.
4. Replace the Cassette if the same symptom
recurs.
1. Set it to a valid index again.
4B0AA00 Cassette Index is invalid.
2. Replace the cassette if setting is impossible.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4B11200 Invalid cassette serial number.
3. Replace the Cassette #1 if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4B12200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4B12800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #1 if the same symptom
recurs.
1. Turn the power off and on and try the
command again.
4B12900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #1 if the same symptom
recurs.
1. Check notes at Cassette #1.
2. Check the HS102 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM13) for normal
4B1A100
cassette push plate operation. operation.
4. Replace Cassette #1 if the same symptom
recurs.
5. Replace the SF12 if the measure under 4
fails.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #1 and put it back.
2. Check the cassette#1 setting.
4B1A300 Invalid cassette ID.
3. Replace Cassette #1 if the same symptom
recurs.
1. Remove Cassette #1 and put it back.
The cassette serial number does not 2. Check the cassette#1 setting.
4B1A400
match. 3. Replace Cassette #1 if the same symptom
recurs.
1. Remove Cassette #1 and put it back.
2. Check the cassette#1 setting.
4B1A500 The cassette ID does not match.
3. Replace Cassette #1 if the same symptom
recurs.
1. Remove Cassette #1 and check the inside of
it.
2. Check that notes are set correctly.
Cassette Ready Pickup not completed
4B1A800 3. Check the PP part for any damage and that it
within 12 seconds.
is correctly aligned.
4. Replace Cassette #1 if the same symptom
recurs.
1. Set it to a valid index.
4B1AA00 Cassette Index is invalid.
2. Replace the cassette if setting is impossible.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4B21200 Invalid cassette serial number.
3. Replace the Cassette #2 if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4B22200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4B22800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #2 if the same symptom
recurs.
1. Turn the power off and on and try the
command again.
4B22900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #2 if the same symptom
recurs.
1. Check notes at Cassette #2.
2. Check the HS202 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM14) for normal
4B2A100
cassette push plate operation. operation.
4. Replace Cassette #2 if the same symptom
recurs.
5. Replace the SF12 if the measure under 4
fails.

© Hyosung TNS Inc. All Rights Reserved. 4-149

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #2 and put it back.
2. Check the cassette#2 setting.
4B2A300 Invalid cassette ID.
3. Replace Cassette #2 if the same symptom
recurs.
1. Remove Cassette #2 and put it back.
The cassette serial number does not 2. Check the cassette#2 setting.
4B2A400
match. 3. Replace Cassette #2 if the same symptom
recurs.
1. Remove Cassette #2 and put it back.
2. Check the cassette#2 setting.
4B2A500 The cassette ID does not match.
3. Replace Cassette #2 if the same symptom
recurs.
1. Remove Cassette #2 and check the inside of
it.
2. Check that notes are set correctly.
Cassette Ready Pickup not completed
4B2A800 3. Check the PP part for any damage and that it
within 12 seconds.
is correctly aligned.
4. Replace Cassette #2 if the same symptom
recurs.
1. Set it to a valid index.
4B2AA00 Cassette Index is invalid.
2. Replace the cassette if setting is impossible.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4B31200 Invalid cassette serial number.
3. Replace the Cassette #3 if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4B32200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4B32800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #3 if the same symptom
recurs.
1. Turn the power off and on and try the
command again.
4B32900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #3 if the same symptom
recurs.
1. Check notes at Cassette #3.
2. Check the HS302 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM15) for normal
4B3A100
cassette push plate operation. operation.
4. Replace Cassette #3 if the same symptom
recurs.
5. Replace the SF34 if the measure under 4
fails.

© Hyosung TNS Inc. All Rights Reserved. 4-150

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #3 and put it back.
2. Check the cassette#3 setting.
4B3A300 Invalid cassette ID.
3. Replace Cassette #3 if the same symptom
recurs.
1. Remove Cassette #3 and put it back.
The cassette serial number does not 2. Check the cassette#3 setting.
4B3A400
match. 3. Replace Cassette #3 if the same symptom
recurs.
1. Remove Cassette #3 and put it back.
2. Check the cassette#3 setting.
4B3A500 The cassette ID does not match.
3. Replace Cassette #3 if the same symptom
recurs.
1. Remove Cassette #3 and check the inside of
it.
2. Check that notes are set correctly.
Cassette Ready Pickup not completed
4B3A800 3. Check the PP part for any damage and that it
within 12 seconds.
is correctly aligned.
4. Replace Cassette #3 if the same symptom
recurs.
1. Set it to a valid index.
4B3AA00 Cassette Index is invalid.
2. Replace the cassette if setting is impossible.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4B41200 Invalid cassette serial number.
3. Replace the Cassette #4 if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4B42200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4B42800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #4 if the same symptom
recurs.
1. Turn the power off and on and try the
command again.
4B42900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #4 if the same symptom
recurs.
1. Check notes at Cassette #4.
2. Check the HS402 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM16) for normal
4B4A100
cassette push plate operation. operation.
4. Replace Cassette #4 if the same symptom
recurs.
5. Replace the SF34 if the measure under 4
fails.

© Hyosung TNS Inc. All Rights Reserved. 4-151

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #4 and put it back.
2. Check the cassette#4 setting.
4B4A300 Invalid cassette ID.
3. Replace Cassette #4 if the same symptom
recurs.
1. Remove Cassette #4 and put it back.
The cassette serial number does not 2. Check the cassette#4 setting.
4B4A400
match. 3. Replace Cassette #4 if the same symptom
recurs.
1. Remove Cassette #4 and put it back.
2. Check the cassette#4 setting.
4B4A500 The cassette ID does not match.
3. Replace Cassette #4 if the same symptom
recurs.
1. Remove Cassette #4 and check the inside of
it.
2. Check that notes are set correctly.
Cassette Ready Pickup not completed
4B4A800 3. Check the PP part for any damage and that it
within 12 seconds.
is correctly aligned.
4. Replace Cassette #4 if the same symptom
recurs.
1. Set it to a valid index.
4B4AA00 Cassette Index is invalid.
2. Replace the cassette if setting is impossible.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4B51200 Invalid cassette serial number.
3. Replace the Cassette #5 if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4B52200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4B52800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #5 if the same symptom
recurs.
1. Turn the power off and on and try the
command again.
4B52900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #5 if the same symptom
recurs.
1. Check notes at Cassette #5.
2. Check the HS502 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM17) for normal
4B5A100
cassette push plate operation. operation.
4. Replace Cassette #5 if the same symptom
recurs.
5. Replace the SF5 if the measure under 4
fails.

© Hyosung TNS Inc. All Rights Reserved. 4-152

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #5 and put it back.
2. Check the cassette#5 setting.
4B5A300 Invalid cassette ID.
3. Replace Cassette #5 if the same symptom
recurs.
1. Remove Cassette #5 and put it back.
The cassette serial number does not 2. Check the cassette#5 setting.
4B5A400
match. 3. Replace Cassette #5 if the same symptom
recurs.
1. Remove Cassette #5 and put it back.
2. Check the cassette#5 setting.
4B5A500 The cassette ID does not match.
3. Replace Cassette #5 if the same symptom
recurs.
1. Remove Cassette #5 and check the inside of
it.
2. Check that notes are set correctly.
Cassette Ready Pickup not completed
4B5A800 3. Check the PP part for any damage and that it
within 12 seconds.
is correctly aligned.
4. Replace Cassette #5 if the same symptom
recurs.
1. Set it to a valid index.
4B5AA00 Cassette Index is invalid.
2. Replace the cassette if setting is impossible.
1. Remove the Cassette and put it back.
2. Check the cassette serial number.
4B61200 Invalid cassette serial number.
3. Replace the Cassette #6 if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4B62200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4B62800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #6 if the same symptom
recurs.
1. Turn the power off and on and try the
command again.
4B62900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #6 if the same symptom
recurs.
1. Check notes at Cassette #6.
2. Check the HS602 Sensor for any
contamination and any losse or wrong
assembly.
HSx02 had not been light state, during 3. Check the motor (HM18) for normal
4B6A100
cassette push plate operation. operation.
4. Replace Cassette #6 if the same symptom
recurs.
5. Replace the SF56 if the measure under 4
fails.

© Hyosung TNS Inc. All Rights Reserved. 4-153

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove Cassette #6 and put it back.
2. Check the cassette#6 setting.
4B6A300 Invalid cassette ID.
3. Replace Cassette #6 if the same symptom
recurs.
1. Remove Cassette #6 and put it back.
The cassette serial number does not 2. Check the cassette#6 setting.
4B6A400
match. 3. Replace Cassette #6 if the same symptom
recurs.
1. Remove Cassette #6 and put it back.
2. Check the cassette#6 setting.
4B6A500 The cassette ID does not match.
3. Replace Cassette #6 if the same symptom
recurs.
1. Remove Cassette #6 and check the inside of
it.
2. Check that notes are set correctly.
Cassette Ready Pickup not completed
4B6A800 3. Check the PP part for any damage and that it
within 12 seconds.
is correctly aligned.
4. Replace Cassette #6 if the same symptom
recurs.
1. Set it to a valid index.
4B6AA00 Cassette Index is invalid.
2. Replace the cassette if setting is impossible.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4BC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4BC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4C02800 Reading EEPROM failed.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4C02900 Writing EEPROM failed. 2. Remove the cassette and put it back
3. Replace Cassette #6 if the same symptom
recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4CC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4CC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-154

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and try the
command again.
4D01000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check the DB
file.
2. If the file is proper, replace the USB cable
4D01400 NoteDB has CRC error.
and retry Download.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check the DB
file.
2. If the file is proper, replace the USB cable
4D01500 Note DB Write error.
and check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check the DB
file.
2. If the file is proper, replace the USB cable
4D01600 Note DB Encryption failed.
and check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4D02800 Reading EEPROM failed. 2. Remove the cassette and put it back
3. Relace the main board or the cassettee if the
same symtom recurs.
1. Turn the power off and on and try the
command again.
4D02900 Writing EEPROM failed.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4D02E00 Deletion of selected DB failed. 2. Set note information again.
3. Replace the CDU main board if the same
symptom recurs.
1. Remove the Cassette and put it back.
2. Check the cassette setting.
4D0A300 Invalid cassette ID.
3. Replace the Cassette if the same symptom
recurs.
1. Turn the power off and on and check the DB
file.
2. If the file is proper, replace the USB cable
4DC1400 NoteDB has CRC error.
and retry Download.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4DC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-155

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4DC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4L01000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4LC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4LC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4MC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4MC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4T01000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4T01100 Clearing(Format) EEPROM failed.
2. Relace the main board or the cassettee if the
same symtom recurs.
1. Turn the power off and on and check that it
operates normally.
4T02700 Unspecified FuncCMD.
2. Check the final version of SP and EP, and
update if necessary.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4T02F00 Error of DIP Switch setting update if necessary.
3. Replace the CDU main board if the same
symptom recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-156

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4T05900 JAM at Reject Gate
connection.
4. Check the Reject Gate Sensor(HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject Gate.
2. Check the reject gate for any lose or
incorrect assembly.
3. Check the solenoid (SOL1) cable
4T05A00 Reject Gate Act On failed.
connection.
4. Check the Reject Gate Sensor (HS012).
5. Replace the main body if the same symptom
recurs.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4T06000 Rotor failed to return home position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
The carriage is not in an appropriate
4T06500 3. Check the rotor motor (HM002) cable.
position to execute the command.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4T06900 Rotor movement error. (Timeout) 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-157

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check HS009,HS010,HS011 and HS020 for
any contamination and any losse or wrong
assembly.
2. Check the cable connection at
Error in the operation of the carriage
4T07300 HS009,HS010,HS011 and HS020.
driving motor. (timeout)
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
SOL002 did not "ON" operate. (Sensor is operation.
4T09000
not able to confirm.) 4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
5. Replace the main body if the same symptom
recurs.
1. Remove the jam from the Reject/Retract
box.
2. Check that the Reject/Retract box is full.
3. Check the solenoid (SOL2) for normal
operation.
4T09300 SOL002 Gate Act Off Error.
4. Check the HS022 Sensor for any
contamination and any losse or wrong
assembly.
4. Replace the main body if the same symptom
recurs.
1. Turn the power off and on and try the
command again.
4T11100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #1 if the same symtom
recurs.
1. Turn the power off and on and try the
command again.
4T21100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #2 if the same symtom
recurs.
1. Turn the power off and on and try the
command again.
4T31100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #3 if the same symtom
recurs.
1. Turn the power off and on and try the
command again.
4T41100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #4 if the same symtom
recurs.
1. Turn the power off and on and try the
command again.
4T51100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #5 if the same symtom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-158

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and try the
command again.
4T61100 Clearing(Format) EEPROM failed.
2. Relace the cassettee #6 if the same symtom
recurs.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4T86000 Rotor failed to return home position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Front Delivery
4T86100 3. Check the rotor motor (HM002) cable.
position
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Rear Delivery
4T86200 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
Rotor failed to move to Center Delivery
4T86300 3. Check the rotor motor (HM002) cable.
position.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
4T86400 Rotor failed to move to Retract position. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.

© Hyosung TNS Inc. All Rights Reserved. 4-159

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensors (HS007,HS008) and check for
any loose assembly.
The carriage is not in an appropriate
4T86500 3. Check the rotor motor (HM002) cable.
position to execute the command.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4T86900 Rotor movement error. (Timeout) 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Remove jam from the rotor.
2. Remove any contamination from the home
position sensor (HS020) and check for any
loose assembly.
4T87100 No carriage within the rotor. 3. Check the rotor motor (HM002) cable.
4. Replace the CDU main board if the same
symptom recurs.
5. Replace the main body if the measure under
4 fails.
1. Check HS009,HS010,HS011 and HS020 for
any contamination and any losse or wrong
assembly.
2. Check the cable connection at
Error in the operation of the carriage
4T87300 HS009,HS010,HS011 and HS020.
driving motor. (timeout)
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS016 for any contamination and any
losse or wrong assembly.
2. Check the cable connection at HS016.
4T87400 BF stopper failure. 3. Check the BF Stopper Motor(HM05) for
normal operation.
4. Replace the main body if the same symptom
recurs.
1. Check HS005 for any loose or wrong
assembly.
2. Check HS013 and HS 014 for any loose or
wrong assembly.
4T87500 Notes missing from inside the carriage.
3. Check HS011 for any loose or wrong
assembly.
4. Replace the main body if the same symptom
recurs.

© Hyosung TNS Inc. All Rights Reserved. 4-160

Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check the HM04 motor for normal operation.
2. Check HS013(& HS014) for any
4T87600 Carriage Feed Time out. contamination or loose or wrong assembly.
3. Check the HS013(& HS014) cable for any
loose or wrong assembly.
1. Clean if any residue or contamination on
sensor HS005 and check whether the
assembly condition of the sensor is firm and
Unexpected note(s) remain(s) in the
4T87700 tight.
Carriage.
2. Check align state of the Carriage.
3. Replace the main body if the same error
continues.
1. Check HS011 for any contamination and any
losse or wrong assembly.
2. Check the HS011 cable for any loose or
4T87800 Not a location for feed out.
wrong assembly.
3. Replace the main body if the same symptom
recurs.
1. Check HS011 for any contamination and any
losse or wrong assembly.
2. Check the HS011 cable for any loose or
wrong assembly.
4T87900 The CRG has failed to move to Present.
3. Check the carriage motor (HM03) for normal
operation.
4. Replace the main body if the same symptom
recurs.
Not a note of the size that can be handled 1. Check the note class setting.
4T87A00
by the BF stopper. 2. Conduct calibration again for the note class.
1. Turn the power off and on and check that it
Time out at starting _ No response as to operates normally.
4T88000
whether the action was successful or not. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
Carriage Grab operating time out _ No
operates normally.
4T88300 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage Home Position time out _ No
operates normally.
4T88500 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
Carriage BF Stopper Move time out _ No
operates normally.
4T88700 response as to whether the action was
2. Replace the CDU main board if the same
successful or not.
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4TC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4TC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Check the DIP switch setting.
2. Check the final version of SP and EP, and
4TH2F00 Error of DIP Switch setting update if necessary.
3. Replace the CDU main board if the same
symptom recurs.
4U01700 Download file(EP) is not correct. 1. Download proper EP Binary file.
Illegal attempt
4U0BF00 Illegal attempt to EP Rollback.
(If not, Reset System)
4UC1700 Download file(EP) is not correct. 1. Download proper EP Binary file.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4UC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4UC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and try the
command again.
4V01000 NAND Flash R/W Error.
2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4VC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4VC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
An abnormal code executed during operates normally.
4WC2200
program running. 2. Replace the CDU main board if the same
symptom recurs.
1. Turn the power off and on and check that it
operates normally.
2. If it doesn't, replace the USB cable and
4WC2300 USB CRC error.
check again.
3. Replace the CDU main board if the same
symptom recurs.
1. Do RESET at Operator Function.
9411200 Cash Dispenser USB failed to open.
2. Reboot ATM

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Do RESET at Operator Function.
Cash Dispenser USB succeed in open,
9411300 2. Reboot ATM
but device no response.
3. Check the USB Cable
Abnormal communication 1. Do Reset at operator function.
9413300 (device is offline, communication cable is 2. Check the communication cable
disconnected) 3. Reboot ATM
[Delivery] Communicatino error of "1. Execute the reset function in operation
9413400
firmware (old error code : 4DN01) mode.2. Reboot the system."
1. Check USB Cable.
9413401 Bulk Resend Fail 2. Disonnect&Connect the USB cable.
3. System reboot
1. Disconnec t & Connect USB Cable.
9413402 AuthFail response from EP(Firmware) 2. SP Close and Open
3. System Reboot
1. Disconnect&Connect USB cable.
9413403 Crypto mode Command Fail 2. SP Close and Open
3. System reboot
1. SP Close and Open
9413404 Decrypt Fail
2. System reboot
1. Reboot ATM
9425600 Failed to create file 2. Reinstall software
3. Replace hard disk drive
1. Reboot ATM
9426100 Failed to copy file 2. Reinstall software
3. Replace hard disk drive
9429900 Failed to download firmware. 1. Check the firmware file
1. Reboot ATM
9441700 Failed to create sensor poll thread 2. Reinstall software
3. Replace hard disk drive
1. Reboot ATM
9441800 Failed to create status update thread 2. Reinstall software
3. Replace hard disk drive
1. Reboot ATM
9441900 Failed to create cash taken check thread. 2. Reinstall software
3. Replace hard disk drive
1. Check the Reject/Retract Bin Full
or missing.
94A6100 Dispenser state is not dispensable.
2. Check the replenished amount
and replenish.
1. Check CDU home position
2. Check home position sensor cable and
94A6200 CDU Home Position Error pollution
3.Change the sensor of home position
4. Change CDU10 board if error continues.
94A63 Abnormal shutter open detected. 1. Do Reset at Operator Function
1. Check received command
94B6100 Error to dispense 0 sheets to be required 2. Check communication cable
3. Check Cash unit Information
1. Check the remained notes in Stacker
The remained note is detected when
94B6200 2. Check a dust in stacker.
the notes start to be dispensed
3. Check the sensor Cable.

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Check a dust in stacker
94B6300 No bills in stacker when Present executed.
2. Check the sensor cable.
Invalid parameter set in Calibrate
94B6500 command. 1. Check the input parameter.
- Calibration request to RJ/RT Cassette.
Invalid parameter set in Calibrate/Test
1. Check the device capability.
94B6600 cashunit command.
2. Check the input parameter.
- Unsupported retract area set.
Calibrate/TestCash is not executable
94B6700 because 1. Check the Reject/Retract Bin Full or missing
Reject bin is Full or missing.
Invalid parameter(retract area) was set 1. Device capability check.
94B7100
in retract command 2. Check the input parameter.
Invalid parameter(retract area, out
1. Device capability check.
94B8100 poistion) was set
2. Check the input parameter.
in reset command
1. Check for sensor pollution
Shutter already opened when shutter open
94B8600 - HS017, HS023
executed.
2. Clean sensor and replace if necessary.
1. Check for sensor pollution
Shutter already closed when shutter close
94B8700 - HS017, HS023
executed.
2. Clean sensor and replace if necessary.
Reject/Retract Cashunit type setting is
94B9100 1. Check the input parameter.
invalid.
Cashunit type setting is invalid.
94B9200 1. Check the input parameter.
(except Reject/Retract Cashunit)
94C6100 Safe door is open, when dispense start. 1. Check the safe door open.
1. Check for sensor pollution
Count mismatch between request count - HSx01, HS001
94C6200 and 2. Clean sensor and replace if necessary.
dispensed count. 3. Reboot ATM
4. Check the USB Cable
Calibration was set at not dispensable
94C6500 1. Check the input parameter.
cassette.
"1. Confirm whether there are notes in the
[Delivery] No more bill is available in cash cassette.2. Check whether count setting of the
94C6600
cassette(s) for test cash dispense. cassette is correct.3. Set the cassette
information again with correct setting."
1. Check notes in cassette.
No more dispensable cassette exist after
94C6700 2. Check count setting in cassette
Test Cash Unit.
3. Replenish and reconfigure cashunitinfo.
1. Check for sensor pollution
- HSx01, HS003, HS004
94C7100 There were no items to reject.
- HS005,HS013, HS014.
2. Clean sensor and replace if necessary.
1. Check for sensor pollution
94C7200 There were no items to retract - HS005,HS013, HS014.
2. Clean sensor and replace if necessary.
94C7300 Items were taken during retract operation -

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Error Code manual Chapter4. Cash Dispenser Unit (CDU10)

Problem
Problem Description Troubleshooting
Code
1. Remove the remaining notes and foreign
objects at the position of the HS013, HS014
Time out due to jam (HS013 or HS014)
94C7400 sensor
during retract operation
2. If error occurs after checking HS013, HS014
disconnection and operation, replace a sensor.
9719400 Invalid Cash Unit ID 1. Reconfigure cash dispenser setup data
The cassette having the same ID or
9719800 1. Reconfigure cassette ID in VDM
invalid ID is installed
1. Reconfigure denomination at supervisor
971A000 Invalid denomination
mode
971A100 Invalid currency 1. Reconfigure currency at supervisor mode
CASSETTE OFF POSITION. 1. Reconfigure denomination
971A200
Not dispensable 2. Reconfigure currency
1. Check cash dispenser driver (CDM SP)
In case the number of bills dispensed version
971A300
exceeds the maximum dispensing bill 2. Reconfigure the maximum dispensable
count
1. Check coin dispenser driver version
In case the number of coins dispensed
971A400 2. Reconfigure the maximum dispensable
exceeds the maximum dispensing coin
count
1. Reconfigure cash dispenser at supervisor
971A500 Invalid mix number
mode
Recovery to normal mode by download the
NNNNNN receive undefined CMD in boot mode.
EPAP file.

© Hyosung TNS Inc. All Rights Reserved. 4-165

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Chapter5. Cash & Check Insert Module (CCIM30)

Location Map

© Hyosung TNS Inc. All Rights Reserved. 5-166

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Actuator Diagram

Pic. Type Pic. Type Pic. Type

STEP Motor Rotaty

CLUTCH
(HB) Solenoid
DC Motor STEP Motor Linear
(Geared) (PM) Solenoid

BLDC Motor

© Hyosung TNS Inc. All Rights Reserved. 5-167

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Sensor Diagram

© Hyosung TNS Inc. All Rights Reserved. 5-168

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Error Code List

Problem
Problem Description Troubleshooting
Code
1. Close BC cover(3) firmly and execute
initialization.
[Initialize] BC DD(Double Detection) 2. Check whether assembly condition of
181E
entrance sensor failure entrance sensor is firm and neat, and clean if
any contamination on entrance sensor in BC.
3. If not recovered, reboot whole system.
1. Close BC cover(3) firmly and execute
initialization.
2. Check whether assembly condition of
181F [Initialize] BC UV entrance sensor failure
entrance sensor is firm and neat, and clean if
any contamination on entrance sensor in BC.
3. If not recovered, reboot whole system.
1. Close BC cover(3) firmly and execute
initialization.
2. Check whether assembly condition of
1820 [Initialize] BC MR entrance sensor failure
entrance sensor is firm and neat, and clean if
any contamination on entrance sensor in BC.
3. If not recovered, reboot whole system.
1. Close BC cover(3) firmly and execute
initialization.
[Initialize] BC Cover Open entrance sensor 2. Check whether assembly condition of
1823
failure entrance sensor is firm and neat, and clean if
any contamination on sensor in BC.
3. If not recovered, reboot whole system.
1. Close BC cover(3) firmly and execute
initialization.
2. Check whether assembly condition of
1824 [Initialize] BC entrance sensor failure
entrance sensor is firm and neat, and clean if
any contamination on entrance sensor in BC
3. If not recovered, reboot whole system.
1. Close BC cover(3) firmly and execute
initialization.
2. Check whether assembly condition of
1825 [Initialize] BC sensor failure
entrance sensor is firm and neat, and clean if
any contamination on sensor in BC.
3. If not recovered, reboot whole system.
1. Close BC cover(3) firmly and execute
initialization.
2. Check whether assembly condition of
1826 [Initialize] BC Init Timeout
entrance sensor is firm and neat, and clean if
any contamination on sensor in BC.
3. If not recovered, reboot whole system.
A WFSStartUp has already been issued by
97I0001 the application, without an intervening 1. Restart the ccim sp
WFSCleanUp.

© Hyosung TNS, Inc. All Rights Reserved. 5-169

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
The range of versions of XFS API support
requested by the application is higher than
97I0002 1. Restart the ccim sp
any supported by this particular XFS
Manager implementation.
The range of versions of XFS API support
requested by the application is lower than
97I0003 1. Restart the ccim sp
any supported by this particular XFS
Manager implementation.
The request was canceled by
97I0004 WFSCancelAsyncRequest or 1. Restart the ccim sp
WFSCancelBlockingCall.
The specified hKey parameter does not
97I0005 1. Restart the ccim sp
correspond to a currently open key.
The value specified by the lpszValueName
97I0006 parameter does not exist in the specified 1. Restart the ccim sp
key.
The key specified by lpszSubKey does not
97I0007 1. Restart the ccim sp
exist.
The specified value does not exist within
97I0008 1. Restart the ccim sp
the specified open key.
The specified key has subkeys and cannot
97I0009 be deleted. The subkeys must be deleted 1. Restart the ccim sp
first.
The length of the name to be returned
97I0010 1. Restart the ccim sp
exceeds the length of the buffer.
There are no more subkeys to be returned
97I0011 (the iSubKey parameter is greater than the 1. Restart the ccim sp
index of the last subkey).
The length of the value to be returned
97I0012 1. Restart the ccim sp
exceeds the length of the buffer.
The function required device access, and
97I0013 1. Restart the ccim sp
the device was not ready or timed out.
An internal inconsistency or other
97I0015 unexpected error occurred in the XFS 1. Restart the ccim sp
subsystem.
The lpvOriginal parameter does not point to
97I0016 1. Restart the ccim sp
a previously allocated buffer.
The specified application handle is not
97I0017 valid, i.e. was not created by a preceding 1. Restart the ccim sp
create call.
The lpvData parameter is not a pointer to
97I0018 1. Restart the ccim sp
an allocated buffer structure.
The dwCategory issued is not supported by
97I0019 1. Restart the ccim sp
this service class.
The dwCommand issued is not supported
97I0020 1. Restart the ccim sp
by this service class.
The dwEventClass parameter specifies one
97I0021 or more event classes not supported by the 1. Restart the ccim sp
service.
The hService parameter is not a valid
97I0022 1. Restart the ccim sp
service handle.

© Hyosung TNS, Inc. All Rights Reserved. 5-170

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
The hProvider parameter is not a valid
97I0023 1. Restart the ccim sp
provider handle.
The hWnd parameter is not a valid window
97I0024 1. Restart the ccim sp
handle.
The hWndReg parameter is not a valid
97I0025 1. Restart the ccim sp
window handle.
A pointer parameter does not point to
97I0026 1. Restart the ccim sp
accessible memory.
The RequestID parameter does not
97I0027 correspond to an outstanding request on 1. Restart the ccim sp
the service.
The lpResult parameter is not a pointer to
97I0028 1. Restart the ccim sp
an allocated WFSRESULT structure.
The file containing the Service Provider is
97I0029 1. Restart the ccim sp
invalid or corrupted.
The hWnd and wTimerID parameters do
97I0030 1. Restart the ccim sp
not correspond to a currently active timer.
The dwTraceLevel parameter does not
97I0031 correspond to a valid trace level or set of 1. Restart the ccim sp
levels.
The service is locked under a different
97I0032 1. Restart the ccim sp
hService.
There is no outstanding blocking call for the
97I0033 1. Restart the ccim sp
specified thread.
The file containing the Service Provider
97I0034 1. Restart the ccim sp
does not exist.
97I0035 The specified thread does not exist. 1. Restart the ccim sp
97I0036 The timer could not be created. 1. Restart the ccim sp
The application requesting a service be
97I0037 unlocked had not previously performed a 1. Restart the ccim sp
successful WFSLock or WFSAsyncLock.
The XFS Manager may not unload the
97I0038 1. Restart the ccim sp
Service Provider DLL.
The application has not previously
97I0039 1. Restart the ccim sp
performed a successful WFSStartUp.
The specified hWndReg window was not
97I0040 registered to receive messages for any 1. Restart the ccim sp
event classes.
A blocking operation is in progress on the
97I0041 thread; only WFSCancelBlockingCall and 1. Restart the ccim sp
WFSIsBlocking are permitted at this time.
There is not enough memory available to
97I0042 1. Restart the ccim sp
satisfy the request.
The logical name is not a valid Service
97I0043 1. Restart the ccim sp
Provider name.
The range of versions of XFS SPI support
requested by the XFS Manager is higher
97I0044 1. Restart the ccim sp
than any supported by the Service Provider
for the logical service being opened.

© Hyosung TNS, Inc. All Rights Reserved. 5-171

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
The range of versions of XFS SPI support
requested by the XFS Manager is lower
97I0045 1. Restart the ccim sp
than any supported by the Service Provider
for the logical service being opened.
The range of versions of the service-
specific interface support requested by the
97I0046 application is higher than any supported by 1. Restart the ccim sp
the Service Provider for the logical service
being opened.
The range of versions of the service-
specific interface support requested by the
97I0047 application is lower than any supported by 1. Restart the ccim sp
the Service Provider for the logical service
being opened.
97I0048 The timeout interval expired. 1. Restart the ccim sp
The dwCategory issued, although valid for
97I0049 this service class, is not supported by this 1. Restart the ccim sp
Service Provider.
The dwCommand issued, although valid for
1.CCIM sp is support this command or not
97I0050 this service class, is not supported by this
2. Restart the ccim sp
Service Provider or device.
Within the service, a version mismatch of
97I0051 1. Restart the ccim sp
two modules occurred.
The data structure passed as input
97I0052 1. Restart the ccim sp
parameter contains invalid data.
The function required access to
97I0053 configuration information, and an error 1. Restart the ccim sp
occurred on the software.
97I0054 The connection to the service is lost. 1. Restart the ccim sp
A user is preventing proper operation of the
97I0055 1. Restart the ccim sp
device.
The data structure passed as an input
parameter although valid for this service
97I0056 1. Restart the ccim sp
class is not supported by this Service
Provider or device.
Some devices are capable of identifying a
malicious physical attack which attempts to
defraud valuable information or media. In
97I0057 1. Restart the ccim sp
these cases, this error code is returned to
indicate the user is attempting a fraudulent
act on the device.
The requested operation is not valid at this
97I0058 1. Restart the ccim sp
time or in the devices current state.
97I1302 The Retract bin is already full. 1. Remove Cash in Retract bin.
There were too many items inserted. The 1. Remove Cash in stacker.
97I1307
cash-in stacker is full. 2. Restart the ccim sp
97I1308 The position specified is not supported. 1. Re-Set the supported input parameters.

© Hyosung TNS, Inc. All Rights Reserved. 5-172

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
The safe door is open. This device requires
the safe door to be closed in order to
97I1310 1. Check a Safe Door
perform
a WFS_CMD_CIM_CASH_IN command.
Shutter failed to open. In the case of explicit
shutter control the application may have
97I1312 1. Check a Shutter.
failed to open the shutter before issuing the
command.
97I1313 Shutter was already open. 1. Check a Shutter.
97I1315 The cash unit number specified is not valid. 1. Re-Set the supported input parameters.
97I1316 There were no items to cash-in. 1. Check device status.
97I1317 The CIM is in an exchange state. 1. Change no exchange state.
97I1318 There is no exchange active. 1. Change exchange state.
Items were present at the output position at
the start of the operation, but were removed
97I1323 1. Check device status.
before the operation was complete - some
or all of the items were not retracted.
97I1325 A Cash-In transaction is active. 1. Change no active state.
97I1326 There is no cash-in transaction active. 1. Execute CASH_IN_START command.
97I1328 The input or output position is not empty. 1. Check device status.
The retract area specified in usRetractArea
97I1335 1. Re-Set the supported input parameters.
is not supported.
The hardware requires that the cash unit is 1. the cash unit is empty before allowing
97I1339
empty before allowing changes. changes
97I1347 item processing transaction is active 1. Change item processing transaction to active
Removed before the operation was
97I1398 complete - some or all of the items were not 1. Check device status.
retracted.
97I1399 item counting error. 1. Restart the ccim sp
97I1601 No media is present in the device 1. Check XFS Command Flow.
The media bin is already full and no media
97I1602 1. Remove Cash in the media bin.
can be placed in the specified bin.
1. Remove Cash in stacker.
97I1603 The stacker or re-buncher is full.
2. Restart the ccim sp
Open or close of the shutter failed due to
97I1604 1. Check a shuuter.
manipulation or hardware error.
97I1605 The media is jammed. 1. Check device status.
Directory does not exist or File IO error
97I1606 1. Reboot System.
while storing the image to the hard disk.
No stamping possible, stamping ink supply
97I1607 1. Check stamping ink.
empty.
Toner or ink supply is empty or printing
97I1608 1. Check Toner.
contrast with ribbon is not sufficient.
97I1609 The scanner is inoperative. 1. Check Scanner.
Only MICR data was requested by the
97I1610 1. Check a inserted check.
application and it cannot be obtained

© Hyosung TNS, Inc. All Rights Reserved. 5-173

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
Programming error. Invalid command
97I1611 1. Re-send a correct command.
sequence
97I1614 The requested Media ID does not exist. 1. Re-send correct parameters.
One of the input/output/refused positions is
97I1616 1. Check input/output/refused positions.
not empty.
97I1617 The specified bin cannot retract media. 1. Re-Set the supported input parameters.
97I1618 The specified bin does not exist. 1. Re-Set the supported input parameters.
Programming Error:
WFS_CMD_IPM_PRESENT_MEDIA have
97I1619 not been presented (see bPresentRequired 1. refused items that must be returned
in the WFS_EXEE_IPM_MEDIAREFUSED
event parameters).
All media bins are full so no further items
97I1620 1. Remove check in all media bins
can be accepted.
1. Check media feeder.
97I1621 The media feeder is not empty.
2. Execute Reset/Retract
The media was rejected before it was fully 1. Check bundle.
97I1622
inserted within the device. 2. Check inserted check.
97I1623 The media feeder is inoperative. 1. Check media feeder.
Media from a previous transaction is
The media must be cleared before a new
97I1624 present in the device when an attempt to
transaction can be started.
start a new media-in transaction was made.
97I1627 CIM is already in the cash-in state 1. Change no active state.
97I1628 IPM is already in the cash-in state 1. Change no active state.
Removed before the operation was
97I1697 complete - some or all of the items were not 1. Check device status.
retracted.
Items were present at the output position at
the start of the operation, but were removed
97I1698 1. Check device status.
before the operation was complete - some
or all of the items were not retracted.
97I1699 item counting error 1. Restart the ccim sp
1. Execute CCIM initialization action
[Control/Bulk] Receives undefined USB
I00C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
[Control/Bulk]A wrong size is received 1. Execute CCIM initialization action
I00C2 during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization action.
[Control/Bulk]The size of USB bulk data is 0
I00C3 2. Reboot the system when the same error
or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization action.
[Control/Bulk]Fault of transmitting the same
I00CF 2. Reboot the system when the same error
seq of SP.
occurs after initialization.
[Control/Bulk] A command was not 1. Execute CCIM initialization action.
I0801 executed due to a fault which has occurred 2. Reboot the system when the same error
while preparing the main task. occurs after initialization.

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Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization action.
[Control/Bulk]Forced termination of the
I0802 2. Reboot the system when the same error
main task.
occurs after initialization.
1. Execute CCIM initialization action.
[Control/Bulk] Receives a command which
I0803 2. Reboot the system when the same error
has not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization action.
[Control/Bulk]Internal Error while the main
I0804 2. Reboot the system when the same error
task is operating.
occurs after initialization.
[Control/Bulk]CCIM32 I/F was changed
I08C0 1. System restart
without setting.
1. Open the alignment(4) cover and remove the
[Control/Bulk] Jam at the Align detection residual media and alien materials.
I0B02
sensor (AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Control/Bulk]Jam at the Align detection residual media and alien materials.
I0B03
sensor (AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Control/Bulk]Jam at the Recog detection 2. Initialize the device.
I0B04
sensor (RCS01). 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Control/Bulk]Jam at the Align detection
I0B05 2. Initialize the device.
sensor (AAS05)
3. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Control/Bulk]Jam at the Align entry residual media and alien materials.
I0B06
detection sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Control/Bulk]Jam at Recog exit path the residual media and alien material.
I0B07
sensor (FDS07) 2. Open the BM2(7) moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Control/Bulk]Jam at the second moving residual media and alien materials.
I0B09
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Control/Bulk]Jam at the 3Way2 control remove the residual media and alien materials.
I0B12
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

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Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Control/Bulk]Jam at the Escrow entry 1. Open the BM3 moving path and then remove
I0B15
sensor (FDS15) the residual media and alien materials.

1. Open the BM3 moving path and then remove

[Control/Bulk]Jam at the RT Box entry the residual media and alien materials.
I0B16
detection sensor (AAS03) 2. Check the arrangement state of banknotes
in the RT box.
"1. Open the BM2(7) Upper Guide and remove
[Interface]Error occurred by the notes the residual media and alien material.2. Open
I0D0F
disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
"1. Check residual media or alien materials at
[Control/Bulk]Error occurred by the
I0E1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Control/Bulk]Error occurred by the
I0E1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
"1. Open the BM3 moving path and then
remove the residual media and alien
[Interface]Error occurred by the Return
I0F17 materials.2. Check the arrangement state of
Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
I1084 [Initialize] CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
1. Execute CCIM initialization action.
[Initialize] Receives undefined USB
I10C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
1. Execute CCIM initialization action.
[Initialize]A wrong size is received during
I10C2 2. Reboot the system when the same error
USB CONTROL PIPE communication.
occurs after initialization.
1. Execute CCIM initialization action.
[Initialize]The size of USB bulk data is 0 or
I10C3 2. Reboot the system when the same error
not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization action.
[Initialize]Fault of transmitting the same seq
I10CF 2. Reboot the system when the same error
of SP.
occurs after initialization.
"1. Execute CCIM initialization action. 2.
I1102 [Initialize]Cassette1 Task force shut down. Reboot the system when the same error occurs
after initialization."
1. Execute CCIM initialization action.
[Initialize]Fault of calling a undefined
I1103 2. Reboot the system when the same error
command from Cassette1.
occurs after initialization.
1. Execute CCIM initialization action.
[Initialize]Fault of performing a undefined
I1104 2. Reboot the system when the same error
process flow from Cassette1.
occurs after initialization.
1. Check the Cassette1(14) installation state
[Initialize]Cassette1 position or door open and door open state.
I1105
fault. 2. Check Cassette1 home position (NCS01)
sensor connection cable.

© Hyosung TNS, Inc. All Rights Reserved. 5-176

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check whether push plate in the cassette is
level.2. Move push plate up and down to check
[Initialize] Failure of cassette 1 push plate
whether the move is smooth.3. Execute
I1106 reaching to bottom position with multiple
initialization to check whether cassette1 push
retries
plate motor (NCM01) is working and cable
connection is good."
"1. Remove if any residue at cassette1(14)
[Initialize] Jam in Cassette1 deposit count entrance.2. Check condition of bill(s) in
I1107
sensor (NCS07) cassette whether it's full or jammed.3. Check
locking condition of cassette."
1. Check the arrangement state of the
banknotes in the Cassette1(14).
[Initialize] Fault of causing retry of moving 2. Check the stack position (NCS06) and the
I1108
the Cassette1 Push Plate top position. media entry detection (NCS09) prism state.
3. If the same fault continuously occurs after
checking the device, replace the Cassette1(14)

1. Check the Cassette1 media guide motor

[Initialize] Fault of exceeding the retries
(NCM02) running and cable connection.
I1109 when the Cassette1 Clamp failed to move
2. If the same fault continuously occurs after
to the position (NCS08 Light).
checking the device, replace the Cassette1(14)

1. Check the Cassette1 media guide motor

[Initialize] Fault that the position is not
(NCM02) running and cable connection.
I110A detected even when the Cassette1 Clamp
2. If the same fault continuously occurs after
is running at the position (NCS08 Light).
checking the device, replace the Cassette1(14)
1. Check the arrangement state of banknotes
in the Cassette.
[Initialize] Failure to detect the bottom 2. Check the Stack position sensor (NCS06)
I110B (NCS05) when the Cassette1 Push Plate lever operation state.
Stack moves 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette1 Bottom
sensor(NCS05).
"1. Execute CCIM initialization action. 2.
I1202 [Initialize]Cassette2 Task force shut down. Reboot the system when the same error occurs
after initialization."
1. Execute CCIM initialization action.
[Initialize]Fault of calling a undefined
I1203 2. Reboot the system when the same error
command from Cassette1.
occurs after initialization.
1. Execute CCIM initialization action.
[Initialize]Fault of performing a undefined
I1204 2. Reboot the system when the same error
process flow from Cassette2.
occurs after initialization.
1. Check the Cassette2(15) installation state
[Initialize]Cassette2 position of door open and door open state.
I1205
fault 2. Check Cassette2 home position
sensor(CCS01) connection cable.

© Hyosung TNS, Inc. All Rights Reserved. 5-177

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check whether push plate in the cassette 2
is level.2. Move push plate up and down to
[Initialize] Failure of cassette 2 push plate
check whether the move is smooth.3. Execute
I1206 reaching to bottom position with multiple
initialization to check whether cassette 2 push
retries
plate motor (CCM01) is working and cable
connection is good."
1. Check residual media or alien materials at
[Initialize]Jam at the sensor (CCS07,
the Cassette2(15) and remove those.
I1207 CCS11, CCS12) detecting the number of
2. Check the installation status of Cassette and
papers which enter into the Cassette2.
sensors.
1. Check the arrangement state of the
banknotes in the Cassette2(15).
[Initialize] Fault of causing retry of moving 2. Check the stack position (CCS06) and the
I1208
the Cassette2 Push Plate top position. media entry detection (CCS09) prism state.
3. If the same fault continuously occurs after
checking the device, replace the Cassette2(15)
1. Check the Cassette2 media guide motor
[Initialize] Fault of exceeding the retries (CCM02) running and cable connection.
I1209 when the Cassette2 Clamp failed to move 2. If the same fault continuously occurs after
to the position (CCS08 Light). checking the device, replace the
Cassette2(15).
1. Check the Cassette2 media guide motor
[Initialize] Fault that the position is not
(CCM02) running and cable connection.
I120A detected even when the Cassette2 Clamp
2. If the same fault continuously occurs after
is running at the position (CCS08 Light).
checking the device, replace the Cassette2(15)
1. Check the arrangement state of banknotes
in the Cassette.
[Initialize] Failure to detect the bottom 2. Check the Stack position sensor (CCS06)
I120B (CCS05) when the Cassette2 Push Plate lever operation state.
Stack moves. 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette2 Bottom
sensor(CCS05).
[Initialize]The installation status of ccim32 1. Check the installation status of Cassette and
I1210
cst was changed while transaction. sensors.
"1. Check residual media or alien materials at
[Initialize]Media counts are not matched at
I1213 the Cassette2(15) and remove those.2. Check
CCS07, CCS11, CCS12.
the installation status of Cassette and sensors."
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Initialize] Low-speed moving path sensor Bundle low-speed wheel position control
I1301
fault. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted
4. Initialize the device.

© Hyosung TNS, Inc. All Rights Reserved. 5-178

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Initialize] The delivering roller with low- 2. Reboot the system when the same error
I1302
speed fails to operate upward. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Initialize] The delivering roller with low- 2. Reboot the system when the same error
I1303
speed fails to operate downward. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
"1. Check and remove if any residue or dirt on
sensors of bundle shutter open (BDS11) or
close (BDS12).2. Clean if any contamination of
I1304 [Initialize] Shutter sensor error the sensors (BDS11, BDS12)3, Check whether
shutter open/close bracket is working.4. Check
whether assembly condition of sensors
(BDS11,BDS12) is good."
1. Check the inside of the Bundle and the
Shutter.
2. Remove banknotes or the alien materials in
I1305 [Initialize] Shutter Open fault.
the Shutter.
3. Check whether the Shutter Open
successfully operates.
"1. Remove if any residue or dirt in the bundle
module.2. Remove if any residue or dirt in the
shutter.3. Check whether shutter close is
I1306 [Initialize] Shutter close failure
working.4, Check if any damage of shutter
open/close bracket.5. Check whether assembly
condition of sensors (BDS11,BDS12) is good."
"1. Remove if any residue in bundle bill press
(BDS15, BDS16) module.2. If no residue, clean
I1307 [Initialize] Failure of bill press sensor
if any contamination on sensors in bundle bill
press."
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Initialize] Billpress moving path position check and remove the alien materials in the
I1308
startup fault. Bundle Bill Press home position (BDS15)
sensor.
4. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Initialize] Billpress separation position 3. If the Billpress is up, check whether the state
I1309
startup fault. is BDS18 Dark.
4. If it is not dark, move the P Roller and check
whether the state of BDS18 is changed.

© Hyosung TNS, Inc. All Rights Reserved. 5-179

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Initialize] Billpress residual position startup
I130A check and remove the alien materials in the
fault.
Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the
sensor is polluted
"1. Remove if any residue in bundle(1)
module.2. Remove if any residue in bill press.3.
[Initialize] Failure of bill press moving to Remove if any residue in sensors (BDS15,
I130B
reject position BDS16) of bundle bill press.4. Clean if any
contamination of sensors (BDS15, BDS16) of
bundle bill press."
"1. Remove if any residue in bundle(1)
[Initialize] Residue(s) in bundle note
I130D module.2. Clean if any contamination of sensor
separation module during customer deposit
in bundle(1) module inside."
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Initialize] Sensor fault when preparing for
I130F Bundle entry part (BDS01, BDS02) sensors.
separation of media.
3. If no alien material exists, check whether the
sensor is polluted
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Initialize] Fault of receiving media returned Bundle low-speed wheel position control
I1312
due to low-speed moving path up. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted
4. Initialize the device.
1. Execute CCIM initialization action.
[Initialize]Fault of calling a undefined
I1315 2. Reboot the system when the same error
command from Bundle.
occurs after initialization.
1. Execute CCIM initialization action.
[Initialize]Fault of performing a undefined
I1318 2. Reboot the system when the same error
process flow from Bundle.
occurs after initialization.
1. Execute CCIM initialization action.
2. Check whether the sensor (BDS06)
[Initialize]BDS06 Dark Timeout when
I1319 detecting the Bundle low-speed moving path
performing low-speed moving path down
media is polluted when the same error occurs
after initialization.
1. Execute CCIM initialization action.
2. Check whether the sensor (BDS06)
[Initialize]BDS06 Dark fault after initializing
I131E detecting the Bundle low-speed moving path
the Bundle
media is polluted when the same error occurs
after initialization.
1. Execute CCIM initialization action.
[Initialize]BDS17 Dark fault after initializing 2. Check whether the Bundle DC Motor
I131F
the Bundle. Encoder (BDS17) sensor is polluted when the
same error occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-180

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Execute CCIM initialization action. 2. Check
[Initialize]BDS18 Dark fault after initializing whether the Bundle DC Motor Encoder
I1320
the Bundle. (BDS17) sensor is polluted when the same
error occurs after initialization."
1. Check the inside of the Bundle(1).
2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
[Initialize]Fault of exceeding the limit of
I1321 Check and remove the alien materials in the
media separation trials.
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
I1322 [Initialize]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I1324 [Initialize]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
1. Check Alignment Sensor and Motor in
Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
[Initialize]Bundle Align Sensor(BDS13) Dark
I1331 4. If no alien material exists in the Bundle(1),
fault
Check and remove the alien materials in the
internal sensors.
5. If no alien material exists, check whether the
Bundle sensor is polluted

1. Check Alignment Sensor and Motor in

Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
[Initialize]Bundle Align Sensor(BDS13) Light
I1332 4. If no alien material exists in the Bundle(1),
fault
Check and remove the alien materials in the
internal sensors.
5. If no alien material exists, check whether the
Bundle sensor is polluted
"1. Check and remove if any residue or dirt in
bundle (1) note separation module.2. If no
residue or dirt in the bundle(1), check and
[Initialize] Light jam in BDS07 during remove if any residue or dirt in sensors of the
I1340
separation bundle module.3. If no residue or dirt in the
sensors of the bundle(1), clean if any
contamination of sensors in bundle(1)
module.4. Execute initialization."
"1. Check and remove if any residue or dirt in
bundle (1) note separation module.2. If no
residue or dirt in the bundle(1), check and
[Initialize] Light jam in BDS08 or BDS09 remove if any residue or dirt in sensors of the
I1341
during separation bundle module.3. If no residue or dirt in the
sensors of the bundle(1), clean if any
contamination of sensors in bundle(1)
module.4. Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-181

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check and remove if any residue or dirt in
bundle (1) note separation module and SCM
(Separator Control Module).2. If no residue or
dirt in the bundle(1), check and remove if any
[Initialize] Light jam in FDS01 during
I1342 residue or dirt in sensors of the bundle
separation
module.3. If no residue or dirt in the sensors of
the bundle(1), clean if any contamination of
sensors in bundle(1) module.4. Execute
initialization."
"1. Open SCM(2) for cleaning.2. Remove if any
residue in SCM separation dispense checking
[Initialize] Light jam in either FDS03 or 04
I1343 sensor. (FDS01)3. Clean if any contamination
during separation
on FDS01 sensor.4. Lock SCM firmly in order
to prevent the half lock."
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Initialize]FDS02, 05 Light Timeout (88 ms)
I1344 sensor and the Bundle.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Initialize]SCM residual fault (Timeout 500 3. Check the SCM Half Lock state.
I1345
ms) when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Initialize]AAS06 entry detaction
3. Check the BC and SCM Half Lock state.
I1346 sensor(AAS06) lisht timeout fault when
4. If no alien material exists in the BC and
separating medis.
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Initialize]2 or more media are separated at 3. Check the SCM Half Lock state.
I1349
one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Execute CCIM initialization action.
I134A [Initialize]Bundle Sub action Timeout 2. Reboot the system when the same error
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-182

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Initialize]2 or more media are separated at 3. Check the SCM Half Lock state.
I1359
one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Initialize] Residual fault in the SCM and 3. Check the BC and SCM Half Lock state.
I1360
BC. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Initialize] Residual fault in the SCM and 3. Check the BC and SCM Half Lock state.
I1369
BC. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Initialize] Detecting upward operation fail at 2. Reboot the system when the same error
I1370
the low speed moving path in throat part. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Initialize] Detecting downward operation fail 2. Reboot the system when the same error
I1371
at the low speed moving path in throat part. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Initialize] Sensor fail at the low speed Bundle low speed wheel position
I1372
moving path in throat part. control(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.

© Hyosung TNS, Inc. All Rights Reserved. 5-183

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Initialize] Residual fault in the SCM and 3. Check the BC and SCM Half Lock state.
I1379
BC. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
"1. Check whether the Bundle low speed
moving path(BDM02) is running.2. Reboot the
[Initialize] Timeout when CEN Bundle
I1380 system when the same error occurs.3. Replace
detect.
the motor and cables when the same error
occurs after checking the device."
"1. Check whether the Bundle low speed
moving path(BDM02) is running.2. Check
[Initialize] Timeout when CEN Bundle
I1381 BDS13 Sensor when the same error occurs.3.
detect.
Replace the motor and cables when the same
error occurs after checking the device."

"1. Check whether the Bundle low speed

moving path(BDM02) is running.2. Check
[Initialize] Timeout when CEN Bundle
I1382 BDS13 Sensor when the same error occurs.3.
detect.
Replace the motor and cables when the same
error occurs after checking the device."

"1. Check whether the Bundle low speed

moving path(BDM02) is running.2. Check
[Initialize] Timeout when CEN Bundle
I1383 BDS13 Sensor when the same error occurs.3.
detect.
Replace the motor and cables when the same
error occurs after checking the device."

"1. Execute CCIM initialization action. 2. Check

I1385 [Initialize] CEN Bundle Detecting Error the Bundle low speed moving path(BDM02)
and BDS03, BDS13 Sensor Status."
1. Execute CCIM initialization.
2. Reboot the system when the same error
[Initialize] Ultrasonic sensor does not occurs after initialization.
I13D2
operate. 3. Check whether the SCM internal ultrasonic
sensor (FDS06) is polluted when the same
error occurs after rebooting.
1. Check the cable connecting between Main
I13D3 [Initialize]BC Module response is timeout.
and BC (Connector CN37).
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
3. Check the SCM Half Lock state.
I13D4 [Initialize] Short media.
4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-184

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
3. Check the SCM Half Lock state.
I13D8 [Initialize]Narrow media.
4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Execute CCIM initialization.
I13F0 [Initialize]Bundle Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
I13FF [Initialize]Bundle Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
I1401 [Initialize]BC Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
I1402 [Initialize]BC Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Fault of calling a undefined
I1403 2. Reboot the system when the same error
command from BC.
occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Fault of performing a undefined
I1404 2. Reboot the system when the same error
process flow from BC.
occurs after initialization.
[Initialize] Fault of exceeding the limit of 1. Check the cable connecting between Main
I1405
retries when BC does not respond. and BC (Connector CN37).
1. Check the cable connecting between Main
I1406 [Initialize] BC response command error.
and BC (Connector CN37).
[Initialize] Anomaly of BCC received from 1. Check the cable connecting between Main
I1407
BC. and BC (Connector CN37).
1. Check the cable connecting between Main
I1408 [Initialize] BC Code Setting Error.
and BC (Connector CN37).
1. Execute CCIM initialization.
[Initialize]Fault of calling a undefined
I1501 2. Reboot the system when the same error
command from Escrow.
occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Fault of performing a undefined
I1502 2. Reboot the system when the same error
process flow from Escrow.
occurs after initialization.
1. Escrow Part(12) Open
[Initialize]Escrow entry when preparing for 2. Remove the media at the Escrow Drum
I1503 media winding when Escrow has media residual check (ESS03) and output check
(ESS03, ESS04) residual fault (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Initialize]Tape End when preparing for 1. Escrow Part(12) Open
I1504 media winding when Escrow has media 2. Manually remove media from Escrow.
(ESS07) Detection fault. 3. Initialize.

© Hyosung TNS, Inc. All Rights Reserved. 5-185

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Escrow Part(12) Open
[Initialize]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I1505 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has no media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Escrow Part(12) Open
[Initialize]Escrow internal (ESS01,02,03,04) 2. Remove the media residual at the Escrow
I1506 residual fault when preparing for media (ESS01, ESS02, ESS03, ESS04) and the
winding when Escrow has no media pollution.
3. Execute CCIM initialization.
1. Escrow Part(12) Open
[Initialize]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I1507 entry part (ESS03, ESS04) when preparing residual check (ESS03) and output check
for media output (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Initialize]Escrow Tape Start(ESS06) ESS06 media and pollution.
I1508 detection fault when preparing for media 2. Rotate the Escrow Knob in clock-wise three
output. times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I1509 entry part (ESS03, ESS04) when reset the residual check (ESS03) and output check
Escrow mode. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize]Residual media at the Escrow 2. Remove the media residual at the Escrow
I150A (ESS01, ESS02, ESS03, ESS04) when (ESS01, ESS02, ESS03, ESS04) and the
reset the Escrow mode pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize] Residual media at the Escrow
2. Remove the media at the Escrow entry
output check sensor before the Trigger
I150B (FDS15) and output check (ESS04) sensor part
sensor detects detecting when winding the
and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Initialize]Escrow Tape End (ESS07) ESS07 media and pollution.
I150C detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
ESS05 media and pollution.
[Initialize]Escrow Full (ESS05) detection
I150D 2. Rotate the Escrow Knob in counterclock-
fault when executing media winding.
wise three times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize]Light jam at the Escrow output 2. Remove the media between the Escrow
I150E check sensor (ESS04) when executing entry (FDS15) and output check (ESS04)
media winding. sensor part and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-186

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Initialize]Dark jam at the Escrow output 1. Open the Escrow Part(12).
I150F check sensor (ESS04) when executing 2. Remove the ESS04 media and pollution.
media winding. 3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Initialize]Fault of performing a undefined
I1510 2. Reboot the system when the same error
process flow from Escrow.
occurs after initialization.
"1. Open escrow(12) module and BM3 module
for cleaning.2. Remove if any residue or
[Initialize] Dark jam in escrow entrance
I1511 contamination in escrow entrance (FDS15)
ESS04 or bill transport FDS15
and/or exit check (EES04) sensors.3. Execute
initialization of CCIM."
1. Open the Escrow Part(12).
[Initialize]Jam between the Escrow entry 2. Remove the media at the Escrow entry
I1512 (ESS04) and (FDS15) when processing (FDS15) and output check (ESS04) sensor part
drum full while storing the media. and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Initialize]Escrow Tape End (ESS07) ESS07 media and pollution.
I1513 detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Initialize]Escrow Full (ESS05) detection ESS05 media and pollution.
I1514 fault when storing additional media while 2. Rotate the Escrow Knob in counterclock-
terminating media winding. wise three times.
3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Initialize]Fault of performing a undefined
I1515 2. Reboot the system when the same error
process flow from Escrow.
occurs after initialization.
[Initialize] Residual detection (ESS03) Jam 1. Open the Escrow Part(12).
I1516 before Escrow Drum when outputting the 2. Remove the ESS03 media and pollution.
media. 3. Execute CCIM initialization.
"1. Open escrow(12) module and remove if any
residue or dirt in ESS04.2. Check whether
[Initialize] Light jam in escrow exit sensor
I1517 escrow drum motor (ESM01) is working.3. Turn
(ESS04)
escrow drum knob to check whether the belts
are revolving.4. Execute initialization."
"1. Open escrow(12) module.2. Remove if any
residue in ESS01 or ESS02, and clean if any
[Initialize] Residue(s) in escrow module
I1518 contamination on the sensors.3. Turn escrow
(ESS01, ESS02) after escrow unwinding
drum knob to check whether the belts are
revolving. 4. Execute CCIM initialization."
1. Open the Escrow Part(12).
[Initialize] Escrow Trigger2 (ESS04) is not
2. Remove the ESS04 media and pollution.
I1519 detected and timeout occurs when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
[Initialize] Residual detection sensor 1. Open the Escrow Part(12).
I151A (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-187

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Initialize]Escrow output check sensor
I151B 2. Remove the ESS04 media and pollution.
(ESS04) jam when outputting the media.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize]Residual media in the Escrow 2. Remove the ESS01 and ESS02 media and
I151C
(ESS01, ESS02) after outputting the media. pollution.
3. Execute CCIM initialization.
[Initialize]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+2591Step), the tape start is not 2. Remove the ESS06 media and pollution.
I1520
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Initialize]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+2591Step), the Drum motor is not
I1521 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
[Initialize]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+5730Step), the tape start is not 2. Remove the ESS06 media and pollution.
I1522
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Initialize]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+5730Step), the Drum motor is not
I1523 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
1. Open the Escrow Part(12).
[Initialize]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I1524 entry (ESS03, ESS04) when detecting tape residual check (ESS03) and output check
start (45s) by unwinding the Escrow Drum (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Initialize]When rewinding the Escrow Drum
1. Open the Escrow Part(12).
and detecting the tape start (45s), the tape
2. Remove the ESS06 media and pollution.
I1525 start is not light-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
1. Open the Escrow Part(12).
[Initialize]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry (ESS03, ESS04) when detecting tape
I1526 residual check (ESS03) and output check
start (2093Step) by unwinding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry part (ESS03, ESS04) when setting the
I1527 residual check (ESS03) and output check
tape end position by winding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.
[Initialize]When winding the Escrow Drum 1. Open the Escrow Part(12).
and setting the tape end, the tape end is 2. Remove the ESS07 media and pollution.
I1528
not dark-detected for 50 ms continuously 3. Check Motor (ESM01)
and if 45s is exceeded, a fault occurs. 4. Execute CCIM initialization.
[Initialize]The Escrow Drum hole is not 1. Open the Escrow Part(12).
detected on the home position (ESS01, 2. Remove the ESS01 and ESS02 media and
I1529
ESS02). pollution.
. 3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-188

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Initialize]The Escrow Drum hole is not 1. Open the Escrow Part(12).
detected on the home position (ESS01, 2. Remove the ESS01 and ESS02 media and
I152A
ESS02). pollution.
. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize] When both of Escrow Tape Start
2. Remove the ESS06 and ESS07 media and
I152B (ESS06) sensor and the End sensor are
pollution.
detected simultaneously.
3. Execute CCIM initialization.
[Initialize]When checking the residual in the
1. Open the Escrow Part(12).
Escrow and tape end is detected so that
I152C 2. Remove the ESS07 media and pollution.
retry is made, the number of retries
3. Execute CCIM initialization.
exceeds the limit.
1. Open the Escrow Part(12).
[Initialize]After checking the residual in the
2. Remove the ESS01 and ESS02 media and
I152D Escrow, tape start is not detected for 100
pollution.
mm and 14s is exceeded.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize]The residual media before the 2. Remove the media at the Escrow Drum
I152E Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
"1. Open escrow(12) module.2. Check whether
any residue or dirt in escrow drum (ESS03) and
exit sensor(ESS04) and sweep if any residue or
[Initialize] Residue(s) in either front of
I152F dirt.3. Check whether any dirt in sensors
escrow entrance or drum (ESS04, ESS03)
ESSO3 and ESSO4.4. Check whether drum is
revolving by turning drum knob. 5. Execute
CCIM initialization."
1. Open the Escrow Part(12).
[Initialize]The residual media before the 2. Remove the media at the Escrow Drum
I1530 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while outputting the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Initialize]The residual media before the 2. Remove the media at the Escrow Drum
I1531 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while outputting the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Initialize]Receives a command which says 1. Check Sensor (Escrow entry (FDS15) and
I1580 to unwind the roll of the Escrow until output check (EES04) sensor)
exceeding the number of winding media. 2. Execute initialization.
1. Execute CCIM initialization.
I15F1 [Initialize]Escrow Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
"1. Remove if any residue in reject (9)
module.2. Turn reject return knob to check
[Initialize] Failure of stage's down position in whether the SE belts are revolving.3. Clean if
I1602
reject module any contamination on sensors in reject
module.4.. Execute initialization and check
status of sensors is light."

© Hyosung TNS, Inc. All Rights Reserved. 5-189

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check whether the reject batch return stage
up detection (RJS06) sensor is normally
I1603 [Initialize]Batch moving stage up fail. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
I1604 [Initialize]Batch moving stage sensor fault. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
"1. Open reject door(9) and remove if any
residue in reject module.2. If no residue in
reject module, check and clean if any
I1605 [Initialize] Light jam in RJS09
contamination of sensors in reject module
(RJS01, RJS02, RJS03, RJS04, RJS05,
RJS08, RJS09) and reject exit (RJS10)."
"1. Open reject door(9) for cleaning.2. Remove
if any residue in reject에 module.3. Otherwise,
[Initialize] Residue(s) in reject module
clean if any contamination on sensors, such as
I1606 during bill(s) heading to bundle note
RJS01, RJS02, RJS03, RJS04, RJS05, RJS08,
separation module
and RJS09 in reject module and RJS10 in
reject gate."
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Initialize] Before moving the media at the 3. If no alien material exists in the Billpress,
Reject to the Bundle, the billpress of the 1. Check and remove the alien materials in the
I1607
Bundle part is not moved to the Reject Bundle Bill Press part (BDS15, BDS16)
position. sensors.
4. If no alien material exists, check whether the
sensor is polluted
"1. Remove if any residue or dirt in reject
I1608 [Initialize] Dark jam in RJS08 exit(RJS08) sensor2. Otherwise, clean if any
contamination of the sensor."
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
[Initialize]Abnormal media have sequentially
I1609 Reject.
entered to the Reject part.
3. If no alien material exists, check whether the
Reject output check sensor (RJS08) is polluted.

[Initialize]When media abnormally access 1. Remove the notes and alien materials in the
and are piled at the Reject part, the residual Reject output media residual sensor (RJS10).
I160A
media exist at the Reject part (RJS10 2. If no alien material exists, check whether the
Dark). sensor is polluted
[Initialize]When media abnormally access 1. Remove the notes and alien materials in the
and are piled at the Reject part, the residual Reject output check sensor (RJS08).
I160B
media exist at the Reject part (RJS08 2. If no alien material exists, check whether the
Dark). sensor is polluted
1. Execute CCIM initialization.
[Initialize]Fault of performing a undefined
I160C 2. Reboot the system when the same error
process flow from Reject.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-190

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
I16F1 [Initialize]Reject Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Fault of performing a undefined
I1702 2. Reboot the system when the same error
process flow from MICR.
occurs after initialization.
1. Execute CCIM initialization.
I1703 [Initialize]MICR force shutdown. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Fault of calling a undefined
I1704 2. Reboot the system when the same error
command from MICR.
occurs after initialization.
1. Check MICR RCM01 Motor(5) operation and
alien materials.
[Initialize] MICR home position(RCS02)
I1705 2. If the same fault continuously occurs after
Dark is not detected while initializing MICR.
checking the device, replace the Recognition(5)
Module.
1. Check MICR RCM01 Motor(5) operation and
alien materials.
[Initialize] MICR home position(RCS02)
I1706 2. If the same fault continuously occurs after
Dark is not detected while initializing MICR.
checking the device, replace the Recognition(5)
Module.
1. Check MICR RCM01 Motor(5) operation and
alien materials.
[Initialize]MICR Moving Header home 2. Check the cable connected to Moving
I1707 position (RCS02) Light is not detected while Header H.P(RCS02) sensor.
initializing MICR. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
[Initialize]The first motor is stopped after 1. Execute CCIM initialization.
I1708 running and timeout occurs while initializing 2. Reboot the system when the same error
MICR. occurs after initialization.
[Initialize]The second motor is stopped after 1. Execute CCIM initialization.
I1709 running and timeout occurs while initializing 2. Reboot the system when the same error
MICR. occurs after initialization.
[Initialize]The third motor is stopped after 1. Execute CCIM initialization.
I170A running and timeout occurs while initializing 2. Reboot the system when the same error
MICR. occurs after initialization.
1. Remove the internal media and alien
materials in the Recognition(5).
[Initialize]Jam occurs at the Recog entry
I170B 2. If the same fault continuously occurs after
sensor (RCS01) when executing MICR.
checking the device, replace the Recognition(5)
Module.
[Initialize] A command was not executed 1. Execute CCIM initialization.
I1801 due to a fault which has occurred while 2. Reboot the system when the same error
preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
I1802 [Initialize]Main Task force shut down. 2. Reboot the system when the same error
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-191

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Initialize] Receives a command which has
I1803 2. Reboot the system when the same error
not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Internal Error while the main task
I1804 2. Reboot the system when the same error
is operating.
occurs after initialization.
"1. Remove if any residue in bundle(1) module,
[Initialize] Timeout error occurred when printer (10, 11) module, or cassette(14, 15).2.
I1805
checking any residue in the bundle module. Clean if any contamination of sensors in bundle
module.3. Execute initialization."
1. Open the door of Reject(9) part and remove
I1806 [Initialize]Reject part residual fault the residual media.
2. Execute initialization.
"1. Dock retract box(13) in right position with
I1807 [Initialize] Retract box not in position
firm locking state.2. Execute initialization."
"1. Check the locking of SCM(2) and BC(3)
modules whether any damage of lock bracket,
sensor in good position and sensor assembly
[Initialize] Residue(s) either at the first drive
I1808 condition are proper. 2. Remove, if any, residue
module or at BC module, or BC is open.
in SCM(2) and BC(3) modules.3. Lock SCM(2)
and BC(3) modules firmly.4. Execute
initialization."
"1. Remove, if any, residue in alignment(4)
module.2. Check whether any residue in BC,
I1809 [Initialize] Residue(s) in alignment module
SCM, and Bundle module.3. Execute
initialization."
"1. Remove if any residue in Recognition(5)
I180A [Initialize] Residue(s) in recognition part
module. 2. Execute initialization."
"1. Open BM2(7) and remove if any residue in
bill transport(6).2. Clean if any dirt or
I180B [Initialize] Residue(s) in BM2 interface
contamination on sensors in bill transport.3.
Lock BM2 firmly.4. Execute initialization"
"1. Open BM2(7) and remove if any residue in
bill transport area(7, 8).2. Check and remove if
I180C [Initialize] Residue(s) in 3-way gate 1
any dirt or damage of 3-way gate 1. 3. Execute
initialization."
"1. Open BM3(12) and remove if any residue in
bill transport area(8, 10)2.Check and remove if
I180D [Initialize] Residue(s) in 3-way gate 2
any dirt or damage in 3-way gate 2 3. Execute
initialization."
1. Open the BM2(12) and remove the residual
[Initialize]Media remaining at Escrow entry
I180E media at the moving path (10, 12).
part
2. Execute initialization.
"1. Remove if any residue in RT box
[Initialize] Residue(s) in retract box
I180F entrance(11) 2. Remove if any jam or residue
entrance
inside of RT box3. Execute initialization"
"1. Open BM2 (7) and remove if any residue in
I1810 [Initialize] Residue(s) in cassette 1 entrance bill transport (6) or Cassette1 (14) entrance. 2.
Execute initialization,"

© Hyosung TNS, Inc. All Rights Reserved. 5-192

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Remove if any residue in Cassette2 (11)
entrance. 2. Check condition of bill(s) in
I1811 [Initialize] Residue(s) in cassette 2 entrance cassette if any jam or overstock.3. Check
locking condition of cassette whether it's firm.4.
Execute initialization."
[Initialize]Cassette1 is not on the home 1. Check whether the Cassette1(14) is on the
I1812
position. home position. 2. Execute initialization.
1. Check whether the Cassette1(14) and the
I1813 [Initialize]No Cassette. Cassette2(15) are on the home position.
2. Execute initialization.
1. Remove the residual media in the device.
I1814 [Initialize]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I1815 [Initialize]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I1816 [Initialize]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I1817 [Initialize]Timeout occurs in operation.
2. Execute initialization.
"1. Remove if any residue in modules. 2. Check
I1818 [Initialize] Timeout error and locking state of modules and close them
firmly.2. Execute initialization."
1. Remove the residual media in the device.
I1819 [Initialize]Failed to inhale the media.
2. Execute initialization.
"1. Remove if any residue in bundle module.2.
[Initialize] Light jam in bundle note
I181B Clean if any contamination on sensors in
separation module during retract
bundle module.3. Execute initialization."
"1. Close BC cover(3) firmly and execute
initialization. 2. Check BC lock whether it's in
I1823 [Initialize] BC cover open error
good state.3. If not recovered to normal state,
reboot the system."
"1. Remove if any residue or dirt in bundle(1)
[Initialize] Residue(s) in bundle note
I1829 module.2. Clean if any contamination of
separation module
sensors in bundle(1) module inside."
1. Open the BM2(7) and BM2(12) and remove
[Initialize] Error in processing the number of the residual media at the moving path (8, 9,
I182A
media at the Reject part 10).
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Initialize] Error in processing the number of
I182B media at the moving path (8, 10, 12).
media at the Escrow part
2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Initialize]Timeout occurs when moving the
I182C SCM(2), and Reject part (9).
media at the Reject to the Bundle.
2. Execute initialization.
[Initialize]Timeout occurs when moving the 1. Remove the residual media at the Bundle(1),
I182D media at the Reject to the Bundle and then SCM(2), and Reject part (9).
processing the media. 2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Initialize]Timeout occurs when checking
I182E SCM(2), and Reject part (9).
the residual media in the Bundle.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-193

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and BM2(12) and remove
[Initialize]Timeout occurs when moving the the residual media at the moving path (8, 9,
I182F
media at the Escrow to the Reject. 10).
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Initialize]Timeout occurs in initializing the residual media at the moving path (8, 9,
I1830
Escrow. 10).
2. Execute initialization.
[Initialize]After moving the media at the
1. Open the BM2(12) and remove the residual
Escrow to the Reject, jam occurs at the
I1831 media at the moving path (8, 9, 10, 12).
Escrow entry sensor or 3-Way Gate 2
2. Execute initialization.
control sensor (FDS15 or FDS12).
1. Check the BM2(7) Lock state.
I1832 [Initialize]BM2 moving path is open.
2. Execute initialization.
"1. Check locking condition of BM3 module
whether locks firmly.2. If so, open BM3 module
I1833 [Initialize] BM3 docking error
and check if any dirt or wrong condition inside
of BM3.3. Execute initialization."
"1. Lock CCIM firmly if docked loosely.2.
Correct if any damage or malfunction of lock
I1834 [Initialize] CCIM docking error
mechanism or position sensor of CCIM 3.
Execute initialization of CCIM"
"1. Check locking condition of SCM(2).2.
I1835 [Initialize] SCM cover open error Remove if any jam or residue in SCM.3.
Execute initialization"
1. Check whether the Cassette2(15) is on the
[Initialize]Cassette2 is not on the home
I1836 home position.
position.
2. Execute initialization.
1. If EVO CST is installed, find CN58 connector
[Initialize]CCIM32 EVO CST install signal is on mainboard and then insert exact cable.
I183A
detected at none CCIM32 board. 2. If EVO CST is not installed, repair the
mainboard.
1. Remove the residual media in the device.
I1841 [Initialize]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I1842 [Initialize]Timeout occurs in operation.
2. Execute initialization.
[Initialize] A undefined command is 1. Execute CCIM initialization.
I1843 received with the additional byte of Initialize 2. Reboot the system when the same error
command. occurs after initialization.
"1. Open BM3(12) and remove if any residue in
I1844 [Initialize] Residue(s) in printer module
bill transport (10, 11). 2. Execute initialization."
1. Open the BM2(12) and remove the residual
[Initialize]PRS02 Dark when executing
I1845 media at the moving path (10, 11).
initialization while INK is mounted.
2. Execute initialization.
[Initialize]INK cartridge ASSY is not on the 1. Mount the INK cartridge ASSY on the home
I1846
home position. position.
[Initialize]ALG, Recog moving path motors 1. Remove the residual media in the device.
I1851
do not run. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-194

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Initialize]PRT, RT Box, Reject entry part 1. Remove the residual media in the device.
I1852
motors do not run. 2. Execute initialization.
"1. Remove if any residue in bill transport. 2.
Check any dirt or contamination on sensors.3.
I1855 [Initialize] Residue(s) in bill transport
After cleaning, lock bill transport firmly.4.
Execute initialization"
"1. Remove if any residue in RT entrance.2. If
not, check and remove if any jam or residue
[Initialize] Jam in RT box entrance (FDS17
I1859 inside of RT.3. Check whether the RT box in
dark or FDS28 light)
right position.4. Remove if any residue or not in
the system. 5. Execute initialization."
1. Open the BM2(7) and remove the residual
[Initialize] The number of notes in the
I185A media at the moving path (6, 7, 8, 9).
cassette is not consistent
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Initialize] The number of checks in the
I185B media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Initialize] The number of notes in the
I185C media at the moving path (6, 7, 8, 9).
retract box is not consistent
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Initialize] The number of notes passed
I185D media at the moving path (6, 7, 8, 9).
3Way-Gate1 and 2 is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I1861 [Initialize]RT Box Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I1862 [Initialize]A6 Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).
2. Open the door of Reject(9) part and remove
[Initialize] Timeout of the 3Way-Gate1 and
I1866 the residual media.
2 operation occurs.
3. Open the BM2(12) and remove the residual
media at the moving path (10, 11).
4. Execute initialization.
1. Remove the residual media in the device.
I1867 [Initialize]Timeout occurs in operation.
2. Execute initialization.
[Initialize]Timeout of forced inhale at the 1. Remove the residual media in the device.
I1868
Bundle part 2. Execute initialization.
[Initialize]CST2 store timeout (Bundle- 1. Remove the residual media in the device.
I1869
>Escrow->CST2) 2. Execute initialization.
[Initialize]Timeout occurs while resetting in 1. Remove the residual media in the device.
I186A
Bundle mode (Retract) 2. Execute initialization.
[Initialize]Timeout of preparing for CST2 1. Remove the residual media in the device.
I186B
store 2. Execute initialization.
[Initialize]Timeout occurs while resetting in 1. Remove the residual media in the device.
I186C
Bundle mode (CST2) 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-195

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Initialize]CST1 store timeout (Escrow- 1. Remove the residual media in the device.
I186D
>CST2) 2. Execute initialization.
[Initialize]CST2 store timeout (Escrow- 1. Remove the residual media in the device.
I186E
>CST2) 2. Execute initialization.
[Initialize] Timeout of checking residual 1. Remove the residual media in the device.
I186F
media in Bundle occurs during initialization. 2. Execute initialization.
1. Remove the residual media at the Escrow
part (12).
2. Remove the media residual at the Escrow
[Initialize] Failed to rewind while the Escrow
I1870 (ESS01, ESS02, ESS03) and the pollution.
is empty (logical sensor is empty)
3. If no alien material exists, check whether the
sensor is polluted.
4. Execute CCIM initialization.
[Initialize]Deposit reject command is
1. Remove the residual media in the device.
I1871 received when the residual media are not
2. Execute initialization.
detected at the Reject part.
[Initialize]Detects residual media at the 1. Remove the residual media in the device.
I1872
Reject part 2. Execute initialization.
1. Remove the residual media in the device.
[Initialize]Fault occurs while the BC part is
I1879 2. Check the BC Cover(3) Lock state.
preparing.
3. Execute initialization.
1. Check the cable connecting between Main
I187A [Initialize]BC response timeout.
and BC (Connector CN37).
[Initialize] The number of notes which have 1. Remove the residual media in the device.
I187B passed BC is not consistent with that of 2. Check the BC Cover(3) Lock state.
Escrow and Reject. 3. Execute initialization.
1. Remove the residual media in the device.
I187C [Initialize]BC operation is not completed. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
[Initialize] The maximum number set in the
I1880 1.No actions taken
Escrow is reached (subnormal).
[Initialize] The maximum number (50) set in
I1881 1.No actions taken
the Reject is reached (subnormal).
[Initialize]Retract logical number is full
I1882 1.No actions taken
(subnormal).
[Initialize]The maximum number of
I1883 separable at the Bundle part is exceeded 1.No actions taken
(subnormal).
1. Check the residual media at the Bundle part
(1).
[Initialize] A customer gets notes before 2. Check whether sensors (BDS01, BDS02,
I1885
retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
1. Check the residual media at the Bundle part
(1).
[Initialize] A customer gets notes while 2. Check whether sensors (BDS01, BDS02,
I1886
retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-196

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the residual media at the Bundle part
(1).
[Initialize] A customer gets notes before 2. Check whether sensors (BDS01, BDS02,
I1887
retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
1. Check the residual media at the Bundle part
(1).
[Initialize] A customer gets notes while 2. Check whether sensors (BDS01, BDS02,
I1888
retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
[Initialize]Failure to check the last note at 1. Execute CCIM initialization.
I1893 the termination of mid transport path while 2. Reboot the system when the same error
retracting those. occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A0 2. Change the CCIM Unit or Board when the
CCIM main board(ESM01)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A1 2. Change the CCIM Unit or Board when the
CCIM main board(RJM02)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A2 2. Change the CCIM Unit or Board when the
CCIM main board(BDM03)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A3 2. Change the CCIM Unit or Board when the
CCIM main board(BDM04)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A4 2. Change the CCIM Unit or Board when the
CCIM main board(BDM05)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A5 2. Change the CCIM Unit or Board when the
CCIM main board(FDM01)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A6 2. Change the CCIM Unit or Board when the
CCIM main board(FDM02)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A7 2. Change the CCIM Unit or Board when the
CCIM main board(FDM03)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A8 2. Change the CCIM Unit or Board when the
CCIM main board(NCM01)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18A9 2. Change the CCIM Unit or Board when the
CCIM main board(NCM02)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18AA 2. Change the CCIM Unit or Board when the
CCIM main board(CCM01)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18AB 2. Change the CCIM Unit or Board when the
CCIM main board(CCM02)
same error occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-197

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18AC 2. Change the CCIM Unit or Board when the
CCIM main board(FDM06)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18AD 2. Change the CCIM Unit or Board when the
CCIM main board(FDM07)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18AE 2. Change the CCIM Unit or Board when the
CCIM main board(FDM10)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18AF 2. Change the CCIM Unit or Board when the
CCIM main board(FDM12)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18B0 2. Change the CCIM Unit or Board when the
CCIM main board(FDM13)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18B1 2. Change the CCIM Unit or Board when the
CCIM main board(RCM01)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18B2 2. Change the CCIM Unit or Board when the
CCIM main board(PRM01)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18B3 2. Change the CCIM Unit or Board when the
CCIM main board(BDM01)
same error occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I18B4 2. Change the CCIM Unit or Board when the
CCIM main board(BDM06)
same error occurs after initialization.
[Initialize]CCIM32 I/F was changed without
I18C0 1. System restart
setting.
1. Remove the residual media in the device.
I18E0 [Initialize] Anomaly of check information
2. Execute initialization.
1. Execute CCIM initialization.
[Initialize]Internal Error while the main task
I18F1 2. Reboot the system when the same error
is operating.
occurs after initialization.
"1. Open BM2(7), BM3(12) and remove if any
[Initialize] Failure of either 3-way-1 gate or residue at bill transport(7, 8, 9, 10). 2.Check if
I18FF
3-way-2 gate heading to right position any reside in or damage of 3-way gate 1 or 2.
3. Execute initialization."
1. Execute CCIM initialization.
[Initialize] A undefined position has been
I1901 2. Reboot the system when the same error
entered.
occurs after initialization.
[Initialize]Timeout occurs when moving to 1. Open the BM3 moving path and remove the
the initial position for initialization (PRS02 media.
I1902
Dark) and the limit of retries (3 times) is 2. If the same fault continuously occur after
exceeded. checking the device, replace the PRT Module.
1. Open the BM3 moving path and remove the
[Initialize]PRS02 sensor is not light-
media.
I1903 detected during initialization and the limit of
2. If the same fault continuously occur after
retries (3 times) is exceeded.
checking the device, replace the PRT Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-198

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Initialize] When moving to the home 1. Open the BM3 moving path and remove the
position, PRS02 sensor is dark after trying itmedia.
I1904
three times but the dark point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Initialize] When moving to the home 1. Open the BM3 moving path and remove the
position, PRS02 sensor is light after trying it
media.
I1905
three times but the light point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Initialize] When moving to the PREFIRE 1. Open the BM3 moving path and remove the
position, PRS02 sensor is dark after trying itmedia.
I1906
three times but the dark point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Initialize] When moving to the PREFIRE 1. Open the BM3 moving path and remove the
position, PRS02 sensor is light after trying it
media.
I1907
three times but the light point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Initialize] When moving to the CAPPING 1. Open the BM3 moving path and remove the
position, PRS02 sensor is dark after trying itmedia.
I1908
three times but the dark point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Initialize] When moving to the CAPPING 1. Open the BM3 moving path and remove the
position, PRS02 sensor is light after trying it
media.
I1909
three times but the light point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
1. Open the BM3 moving path and remove the
[Initialize]When moving to the CAPPING
media.
I190A position and PRS02 sensor is dark, PRM01
2. If the same fault continuously occur after
motor runs.
checking the device, replace the PRT Module.
1. Open the BM3 moving path and remove the
[Initialize]When moving to the CAPPING
media.
I190B position and PRS02 sensor is dark, PRM01
2. If the same fault continuously occur after
motor runs.
checking the device, replace the PRT Module.
1. Open the BM3 moving path and remove the
[Initialize]For PREFIRE, 10 or more errors media.
I19FF
have occurred. 2. If the same fault continuously occur after
checking the device, replace the PRT Module.
1. Open the BC cover(3) and remove the
[Initialize] Jam at the BC entry sensor
I1B01 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
1. Open the alignment(4) cover and remove the
[Initialize]Jam at the Align detection sensor residual media and alien materials.
I1B02
(AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Initialize]Align detection sensor (AAS03) residual media and alien materials.
I1B03
jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-199

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Initialize]Recog detection sensor (RCS01) 2. Initialize the device.
I1B04
jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Initialize]Align detection sensor (AAS05)
I1B05 2. Initialize the device.
jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Initialize]Jam at the Align entry detection residual media and alien materials.
I1B06
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Initialize]Jam at Recog exit moving sensor the residual media and alien material.
I1B07
(FDS07). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Initialize]Jam at the second moving path residual media and alien materials.
I1B09
sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Initialize]Jam at the 3Way2 control sensor remove the residual media and alien materials.
I1B12
(FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Initialize]Jam at Escrow entry sensor 1. Open the BM4 moving path and then remove
I1B15
(FDS15) the residual media and alien materials.

1. Open the BM3 moving path and then remove

[Initialize]Jam at RT Box entry detection the residual media and alien materials.
I1B16
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Initialize]Jam at Cassette1 entry detection media at the moving path (6) and
I1B18
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Initialize]Jam at Cassette2entry detection
I1B19 entry (11).
sensor (FDS19)
2. Execute initialization.
1. SCM(2) Open
I1B21 [Initialize] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I1B22 [Initialize] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-200

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
I1B23 [Initialize] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I1B24 [Initialize] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I1B25 [Initialize] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I1B26 [Initialize] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Initialize] Jam at the BC entry sensor
I1B27 residual media and alien materials.
(BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize] Jam at the BC entry sensor
I1B28 residual media and alien materials.
(BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize] Jam at the BC entry sensor
I1B29 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
[Initialize]Jam at Escrow entry sensor 1. Open the BM4 moving path and then remove
I1B2A
(FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Initialize]Jam at the Align entry detectionresidual media and alien materials.
I1B2B
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Initialize]Align detection sensor (AAS05)
I1B2C 2. Initialize the device.
jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Initialize]Align detection sensor (AAS03) residual media and alien materials.
I1B2D
jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Initialize]Recog detection sensor (RCS01) 2. Initialize the device.
I1B2E
jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Initialize]Jam at Recog exit moving sensor the residual media and alien material.
I1B2F
(FDS07). 2. Open the BM3 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-201

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) Upper Guide and remove
[Initialize]Jam at Recog exit moving sensor the residual media and alien material.
I1B30
(FDS23). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Initialize]Jam at the second moving path residual media and alien materials.
I1B31
sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Initialize]Jam at the 3Way2 control sensor remove the residual media and alien materials.
I1B32
(FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Initialize]Jam at Cassette1 entry detection media at the moving path (6) and
I1B33
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Initialize]Jam at the sensor (NCS07)
1. Check residual media or alien materials at
I1B34 detecting the number of papers which enter
the Cassette1(14) entry and remove those.
into the Cassette1.
[Initialize]Reject detection sensor (RJS08 1. Remove the residual media in the device.
I1B35
jam. 2. Execute initialization.
1. Open the third moving path (8) and then
[Initialize]Print detection sensor (PRS01) remove the residual media and alien materials.
I1B36
jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Initialize]Jam at RT Box entry detection the residual media and alien materials.
I1B37
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Initialize]Jam at RT Box full sensor media at the moving path (6, 7, 8, 9).
I1B38
(RTS02) jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Initialize]Jam at Cassette2entry detection
I1B39 entry (11).
sensor (FDS19)
2. Execute initialization.
[Entry In/Out]Jam at the sensor (CCS07)
1. Check residual media or alien materials at
I1B3A detecting the number of papers which enter
the Cassette2(15) entry and remove those.
into the Cassette2.
"1. Check residual media or alien materials at
I1B3B [Initialize]Jam at CCS11 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

I1B3C [Initialize]Jam at CCS12 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-202

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Initialize]FDS01 Light Time out(280ms) 3. If no alien material exists in the Bundle(1),
I1C01
fault when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Initialize]FDS02 Light Timeout(88ms) fault
I1C02 sensor and the Bundle.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Initialize]FDS03 Light Timeout(500ms)
I1C03 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Initialize]FDS04 Light Timeout(500ms)
I1C04 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Initialize]FDS05 Light Timeout(88ms) fault
I1C05 sensor and the Bundle.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Initialize]FDS03, 04 Light Timeout(500ms)
I1C06 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Initialize]BCS01 Light Timeout(500ms) 3. Check the SCM Half Lock state.
I1C07
fault when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-203

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Initialize]BCS02 Light Timeout(500ms) 3. Check the SCM Half Lock state.
I1C08
fault when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Initialize]BCS01,BCS02 Light
3. Check the SCM Half Lock state.
I1C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I1C0A [Initialize]FDS15 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Initialize]AAS06 is not reached (Light JAM) 3. Check the BC and SCM Half Lock state.
I1C0B
fault when separating media. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Alignment(4) Open
I1C0C [Initialize]AAS05 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I1C0D [Initialize]AAS03 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I1C0E [Initialize]RCS01 Light Timeout fault
2. Alignment(4) part residual media
1. Remove the internal media and alien
materials in the Recognition(5).
I1C0F [Initialize]FDS07 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
I1C10 [Initialize]FDS23 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
the residual media and alien material.
I1C11 [Initialize]FDS09 Light Timeout fault
2. Open the BM3 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-204

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and then remove the
residual media and alien materials.
I1C12 [Initialize]FDS12 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and then remove the
residual media and alien materials.
I1C13 [Initialize]FDS18 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
media at the moving path (6) and
I1C14 [Initialize]NCS07 Light Timeout fault
Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I1C15 [Initialize]RJS08 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I1C16 [Initialize]PRS01 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I1C17 [Initialize]FDS16 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I1C18 [Initialize]RTS02 Light Timeout fault
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the third moving path (8) and then
I1C19 [Initialize]FDS19 Light Timeout fault remove the residual media and alien materials.
2. Execute initialization.
1. Check whether the Cassette2(11) is on the
I1C1A [Initialize]CCS07 Light Timeout fault home position.
2. Execute initialization.
"1. Check residual media or alien materials at
[Initialize]Light timeout fault at CCS11
I1C1B the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Initialize]Light timeout fault at CCS12
I1C1C the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."
1. SCM(2) Open
[Initialize]Error occurred by the notes
I1D01 2. Remove the notes and alien materials in the
disorder on the FDS01
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-205

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Initialize]Error occurred by the notes
I1D02 2. Remove the notes and alien materials in the
disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the notes
I1D03 2. Remove the notes and alien materials in the
disorder on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the notes
I1D04 2. Remove the notes and alien materials in the
disorder on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the notes
I1D05 2. Remove the notes and alien materials in the
disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the notes
I1D06 2. Remove the notes and alien materials in the
disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the notes
I1D07 residual media and alien materials.
disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the notes
I1D08 residual media and alien materials.
disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the notes
I1D09 residual media and alien materials.
disorder on the BCS01,BCS02
2. Check the BC Lock state.
[Initialize]Error occurred by the notes 1. Open the BM4 moving path and then remove
I1D0A
disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Initialize]Error occurred by the notes residual media and alien materials.
I1D0B
disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Initialize]Error occurred by the notes
I1D0C 2. Initialize the device.
disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Initialize]Error occurred by the notes residual media and alien materials.
I1D0D
disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Initialize]Error occurred by the notes 2. Initialize the device.
I1D0E
disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-206

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open the BM2(7) Upper Guide and remove
[Initialize]Error occurred by the notes the residual media and alien material.2. Open
I1D0F
disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Initialize]Error occurred by the notes the residual media and alien material.
I1D10
disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Initialize]Error occurred by the notes residual media and alien materials.
I1D11
disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Initialize]Error occurred by the notes remove the residual media and alien materials.
I1D12
disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Initialize]Error occurred by the notes media at the moving path (6) and
I1D13
disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Initialize]Error occurred by the notes 1. Check residual media or alien materials at
I1D14
disorder on the NCS07 the Cassette1(14) entry and remove those.
[Initialize]Error occurred by the notes 1. Remove the residual media in the device.
I1D15
disorder on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Initialize]Error occurred by the notes remove the residual media and alien materials.
I1D16
disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Initialize]Error occurred by the notes the residual media and alien materials.
I1D17
disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Initialize]Error occurred by the notes media at the moving path (6, 7, 8, 9).
I1D18
disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Initialize]Error occurred by the notes
I1D19 entry (11).
disorder on the FDS19
2. Execute initialization.
[Initialize]Error occurred by the notes 1. Check residual media or alien materials at
I1D1A
disorder on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Initialize]Error occurred by the notes
I1D1B the Cassette2(15) and remove those.2. Check
disorder on the CCS11
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-207

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Initialize]Error occurred by the notes
I1D1C the Cassette2(15) and remove those.2. Check
disorder on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Initialize]Continuous note gap disorder
I1D33 2. Remove the notes and alien materials in the
error on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Continuous note gap disorder
I1D34 2. Remove the notes and alien materials in the
error on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Continuous note gap disorder
I1D35 2. Remove the notes and alien materials in the
error on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Continuous note gap disorder
I1D36 2. Remove the notes and alien materials in the
error on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Continuous note gap disorder
I1D37 2. Remove the notes and alien materials in the
error on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Continuous note gap disorder
I1D38 2. Remove the notes and alien materials in the
error on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Initialize]Continuous note gap disorder
I1D39 residual media and alien materials.
error on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize]Continuous note gap disorder
I1D3A residual media and alien materials.
error on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize]Continuous note gap disorder
I1D3B residual media and alien materials.
error on the BCS01,BCS02
2. Check the BC Lock state.
[Initialize]Continuous note gap disorder 1. Open the BM4 moving path and then remove
I1D3C
error on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Initialize]Continuous note gap disorder residual media and alien materials.
I1D3D
error on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Initialize]Continuous note gap disorder
I1D3E 2. Initialize the device.
error on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Initialize]Continuous note gap disorder residual media and alien materials.
I1D3F
error on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-208

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Initialize]Continuous note gap disorder 2. Initialize the device.
I1D40
error on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Initialize]Continuous note gap disorder the residual media and alien material.
I1D41
error on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Initialize]Continuous note gap disorder the residual media and alien material.
I1D42
error on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Initialize]Continuous note gap disorder residual media and alien materials.
I1D43
error on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Initialize]Continuous note gap disorder remove the residual media and alien materials.
I1D44
error on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Initialize]Continuous note gap disorder media at the moving path (6) and
I1D45
error on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Initialize]Continuous note gap disorder 1. Check residual media or alien materials at
I1D46
error on the NCS07 the Cassette1(14) entry and remove those.
[Initialize]Continuous note gap disorder 1. Remove the residual media in the device.
I1D47
error on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Initialize]Continuous note gap disorder remove the residual media and alien materials.
I1D48
error on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Initialize]Continuous note gap disorder the residual media and alien materials.
I1D49
error on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Initialize]Continuous note gap disorder media at the moving path (6, 7, 8, 9).
I1D4A
error on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Initialize]Continuous note gap disorder
I1D4B entry (11).
error on the FDS19
2. Execute initialization.
[Initialize]Continuous note gap disorder 1. Check residual media or alien materials at
I1D4C
error on the CCS07 the Cassette2(15) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-209

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Initialize]Continuous note gap disorder
I1D4D the Cassette2(15) and remove those.2. Check
error on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Initialize]Continuous note gap disorder
I1D4E the Cassette2(15) and remove those.2. Check
error on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Initialize]Error occurred by the Transport
I1E01 2. Remove the notes and alien materials in the
Path on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Transport
I1E02 2. Remove the notes and alien materials in the
Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Transport
I1E03 2. Remove the notes and alien materials in the
Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Transport
I1E04 2. Remove the notes and alien materials in the
Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Transport
I1E05 2. Remove the notes and alien materials in the
Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Transport
I1E06 2. Remove the notes and alien materials in the
Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the Transport
I1E07 residual media and alien materials.
Path on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the Transport
I1E08 residual media and alien materials.
Path on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the Transport
I1E09 residual media and alien materials.
Path on the BCS01,BCS02
2. Check the BC Lock state.
[Initialize]Error occurred by the Transport 1. Open the BM4 moving path and then remove
I1E0A
Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Initialize]Error occurred by the Transport residual media and alien materials.
I1E0B
Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Initialize]Error occurred by the Transport
I1E0C 2. Initialize the device.
Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-210

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the alignment(4) cover and remove the
[Initialize]Error occurred by the Transport residual media and alien materials.
I1E0D
Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Initialize]Error occurred by the Transport 2. Initialize the device.
I1E0E
Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Initialize]Error occurred by the Transport the residual media and alien material.
I1E0F
Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Initialize]Error occurred by the Transport the residual media and alien material.
I1E10
Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Initialize]Error occurred by the Transport residual media and alien materials.
I1E11
Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Initialize]Error occurred by the Transport remove the residual media and alien materials.
I1E12
Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Initialize]Error occurred by the Transport media at the moving path (6) and
I1E13
Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Initialize]Error occurred by the Transport 1. Check residual media or alien materials at
I1E14
Path on the NCS07 the Cassette1(14) entry and remove those.
[Initialize]Error occurred by the Transport 1. Remove the residual media in the device.
I1E15
Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Initialize]Error occurred by the Transport remove the residual media and alien materials.
I1E16
Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Initialize]Error occurred by the Transport the residual media and alien materials.
I1E17
Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Initialize]Error occurred by the Transport media at the moving path (6, 7, 8, 9).
I1E18
Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-211

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the residual media at the Cassette2
[Initialize]Error occurred by the Transport
I1E19 entry (11).
Path on the FDS19
2. Execute initialization.
[Initialize]Error occurred by the Transport 1. Check residual media or alien materials at
I1E1A
Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Initialize]Error occurred by the Transport
I1E1B the Cassette2(15) and remove those.2. Check
Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Initialize]Error occurred by the Transport
I1E1C the Cassette2(15) and remove those.2. Check
Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Initialize]Error occurred by the Return
I1F01 2. Remove the notes and alien materials in the
Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Return
I1F02 2. Remove the notes and alien materials in the
Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Return
I1F03 2. Remove the notes and alien materials in the
Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Return
I1F04 2. Remove the notes and alien materials in the
Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Return
I1F05 2. Remove the notes and alien materials in the
Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Initialize]Error occurred by the Return
I1F06 2. Remove the notes and alien materials in the
Transport Path(FDS03,FDS04)
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the Return
I1F07 residual media and alien materials.
Transport Path( BCS01)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the Return
I1F08 residual media and alien materials.
Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Initialize]Error occurred by the Return
I1F09 residual media and alien materials.
Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Initialize]Error occurred by the Return 1. Open the BM4 moving path and then remove
I1F0A
Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Initialize]Error occurred by the Return residual media and alien materials.
I1F0B
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-212

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Initialize]Error occurred by the Return
I1F0C 2. Initialize the device.
Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Initialize]Error occurred by the Return residual media and alien materials.
I1F0D
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Initialize]Error occurred by the Return 2. Initialize the device.
I1F0E
Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Initialize]Error occurred by the Return the residual media and alien material.
I1F0F
Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Initialize]Error occurred by the Return the residual media and alien material.
I1F10
Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Initialize]Error occurred by the Return residual media and alien materials.
I1F11
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Initialize]Error occurred by the Return remove the residual media and alien materials.
I1F12
Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Initialize]Error occurred by the Return media at the moving path (6) and
I1F13
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
[Initialize]Error occurred by the Return 1. Check residual media or alien materials at
I1F14
Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Initialize]Error occurred by the Return 1. Remove the residual media in the device.
I1F15
Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Initialize]Error occurred by the Return remove the residual media and alien materials.
I1F16
Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-213

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open the BM3 moving path and then
remove the residual media and alien
[Initialize]Error occurred by the Return
I1F17 materials.2. Check the arrangement state of
Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Initialize]Error occurred by the Return media at the moving path (6, 7, 8, 9).
I1F18
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Initialize]Error occurred by the Return
I1F19 entry (11).
Transport Path( FDS19)
2. Execute initialization.
[Initialize]Error occurred by the Return 1. Check residual media or alien materials at
I1F1A
Transport Path( CCS07) the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Initialize]Error occurred by the Transport
I1F1B the Cassette2(15) and remove those.2. Check
Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Initialize]Error occurred by the Transport
I1F1C the Cassette2(15) and remove those.2. Check
Path on the CCS12
the installation status of Cassette and sensors."
I2084 [Shutter] CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
1. Execute CCIM initialization.
[Shutter] Receives undefined USB
I20C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
1. Execute CCIM initialization.
[Shutter]A wrong size is received during
I20C2 2. Reboot the system when the same error
USB CONTROL PIPE communication.
occurs after initialization.
1. Execute CCIM initialization.
[Shutter]The size of USB bulk data is 0 or
I20C3 2. Reboot the system when the same error
not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Shutter]Fault of transmitting the same seq
I20CF 2. Reboot the system when the same error
of SP.
occurs after initialization.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
Bundle low-speed wheel position control
I2301 [Shutter] Low-speed moving sensor fault.
(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted
4. Initialize the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
2. Reboot the system when the same error
I2302 [Shutter] Low-speed moving up fault
occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.

© Hyosung TNS, Inc. All Rights Reserved. 5-214

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
2. Reboot the system when the same error
I2303 [Shutter] Low-speed moving down fault
occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
"1. Check and remove if any residue or dirt on
sensors of bundle shutter open (BDS11) or
close (BDS12).2. Clean if any contamination of
I2304 [Shutter] Shutter sensor error the sensors (BDS11, BDS12)3, Check whether
shutter open/close bracket is working.4. Check
whether assembly condition of sensors
(BDS11,BDS12) is good."
1. Check the inside of the Bundle and the
Shutter.
2. Remove banknotes or the alien materials in
I2305 [Shutter] Shutter Open fault.
the Shutter.
3. Check whether the Shutter Open
successfully operates.
"1. Remove if any residue or dirt in the bundle
module.2. Remove if any residue or dirt in the
shutter.3. Check whether shutter close is
I2306 [Shutter] Shutter close failure
working.4, Check if any damage of shutter
open/close bracket.5. Check whether assembly
condition of sensors (BDS11,BDS12) is good."
1. Check and remove the alien materials in the
Bundle Bill Press part (BDS15, BDS16)
I2307 [Shutter] Billpress sensor fault. sensors.
2. If no alien material exists, check whether the
sensor is polluted
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Shutter] Billpress moving path position check and remove the alien materials in the
I2308
startup fault Bundle Bill Press home Position (BDS15)
sensor.
4. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Shutter] Billpress separation position 3. If the Billpress is up, check whether the state
I2309
startup fault. is BDS18 Dark.
4. If it is not dark, move the P Roller and check
whether the state of BDS18 is changed.

© Hyosung TNS, Inc. All Rights Reserved. 5-215

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Shutter] Billpress residual position startup
I230A check and remove the alien materials in the
fault.
Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the
sensor is polluted
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Shutter] Billpress Reject position startup check and remove the alien materials in the
I230B
fault. Bundle Bill Press part (BDS15, BDS16)
sensors.
4. If no alien material exists, check whether the
sensor is polluted
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
I230D [Shutter]Media remaining at the Bundle. Bundle(1).
3. If no alien material exists, check whether the
sensor in the Bundle(1) is polluted.
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Shutter] Sensor fault when preparing for
I230F Bundle entry part (BDS01, BDS02) sensors.
separation of media.
3. If no alien material exists, check whether the
sensor is polluted
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Shutter] Fault of receiving media returned Bundle low-speed wheel position control
I2312
due to low-speed moving path up. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted
4. Initialize the device.
1. Execute CCIM initialization.
[Shutter]Fault of calling a undefined
I2315 2. Reboot the system when the same error
command from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
[Shutter]Fault of performing a undefined
I2318 2. Reboot the system when the same error
process flow from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
2. Check whether the sensor (BDS06)
[Shutter]BDS06 Dark Timeout when
I2319 detecting the Bundle low-speed moving media
performing low-speed moving path down
is polluted when the same error occurs after
initialization.
1. Execute CCIM initialization action.
I234A [Shutter]Bundle Sub action Timeout 2. Reboot the system when the same error
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-216

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
I2360 [Shutter]SCM and BC Part residual fault.
4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Shutter] Detecting upward operation fail at 2. Reboot the system when the same error
I2370
the low speed moving path in throat part. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Shutter] Detecting downward operation fail 2. Reboot the system when the same error
I2371
at the low speed moving path in throat part. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Shutter] Sensor fail at the low speed Bundle low speed wheel position
I2372
moving path in throat part. control(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
"1. Execute CCIM initialization action. 2. Check
I2385 [Shutter] CEN Bundle Detecting Error the Bundle low speed moving path(BDM02)
and BDS03, BDS13 Sensor Status."
1. Execute CCIM initialization.
2. Reboot the system when the same error
[Shutter] Ultrasonic sensor does not occurs after initialization.
I23D2
operate. 3. Check whether the SCM internal ultrasonic
sensor (FDS06) is polluted when the same
error occurs after rebooting.
1. Check the cable connecting between Main
I23D3 [Shutter]BC Task Timeout.
and BC (Connector CN37).
1. Execute CCIM initialization.
I23F0 [Shutter]Bundle Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
I23FF [Shutter]Bundle Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
[Shutter] A command was not executed due 1. Execute CCIM initialization.
I2801 to a fault which has occurred while 2. Reboot the system when the same error
preparing the main task. occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-217

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
I2802 [Shutter]Main Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Shutter] Receives a command which has
I2803 2. Reboot the system when the same error
not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization.
[Shutter]Internal Error while the main task is
I2804 2. Reboot the system when the same error
operating.
occurs after initialization.
1. Remove the residual media at the Bundle
I2805 [Shutter]Bundle part operation timeout part (1).
2. Execute initialization.
1. Open the door of Reject(9) part and remove
I2806 [Shutter]Reject part residual fault the residual media.
2. Execute initialization.
1. Check whether the Retract Box(13) is on the
[Shutter]Retract Box is not on the home
I2807 home position.
position.
2. Execute initialization.
1. Remove the residual media at the SCM(2)
[Shutter] Media remains at the first drive
I2808 and BC(3).
part and the BC part or the BC is open.
2. Execute initialization.
1. Alignment(4) part residual media
I2809 [Shutter]Alignment part residual fault
2. Execute initialization.
1. Remove the residual media at the
I280A [Shutter]Recognition part residual fault Recognition(5).
2. Execute initialization.
1. Open the BM2(7) and remove the residual
I280B [Shutter]BM2 connection part residual fault media at the moving path.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Shutter] Media remaining at the 3-Way
I280C media at the moving path (7, 8).
Gate 1
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Shutter] Media remaining at the 3-Way
I280D media at the moving path (8, 10).
Gate 2
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Shutter]Media remaining at Escrow entry
I280E media at the moving path (10, 12).
part
2. Execute initialization.
1. Remove the residual media at the RT box
[Shutter]Media remaining at the Retract
I280F entry (11).
entry.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Shutter]Media remaining at the Cassette1 media at the moving path (6) and
I2810
entry. Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Shutter]Media remaining at the Cassette2
I2811 entry (11).
entry.
2. Execute initialization.
1. Check whether the Cassette1(14) is on the
[Shutter]Cassette1 is not on the home
I2812 home position.
position.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-218

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check whether the Cassette1(14) and the
I2813 [Shutter]No Cassette. Cassette2(15) are on the home position.
2. Execute initialization.
1. Remove the residual media in the device.
I2814 [Shutter]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I2815 [Shutter]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I2816 [Shutter]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I2817 [Shutter]Timeout occurs in operation.
2. Execute initialization.
"1. Remove if any residue in modules. 2. Check
I2818 [Shutter] Timeout error and locking state of modules and close them
firmly.2. Execute initialization."
1. Remove the residual media in the device.
I2819 [Shutter]Failed to inhale the media.
2. Execute initialization.
[Shutter]When executing Retract, timeout 1. Remove the residual media in the device.
I281B
occurs while picking up back the media. 2. Execute initialization.
1. Remount the BC Cover(3) and execute
initialization.
I2823 [Shutter]BC Cover Open fault.
2. If the fault is not recovered, reboot the
system.
1. Remove the residual media at the Bundle
I2829 [Shutter]Bundle residual fault part (1).
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Shutter] Error in processing the number of the residual media at the moving path (8, 9,
I282A
papers at the Reject part 10).
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Shutter] Error in processing the number of
I282B media at the moving path (8, 10, 12).
papers at the Escrow part
2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Shutter]Timeout occurs when moving the
I282C SCM(2), and Reject part (9).
media at the Reject to the Bundle.
2. Execute initialization.
[Shutter]Timeout occurs when moving the 1. Remove the residual media at the Bundle(1),
I282D media at the Reject to the Bundle and then SCM(2), and Reject part (9).
processing the media. 2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Shutter]Timeout occurs when checking the
I282E SCM(2), and Reject part (9).
residual media in the Bundle.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Shutter]Timeout occurs when moving the the residual media at the moving path (8, 9,
I282F
media at the Escrow to the Reject. 10).
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Shutter]Timeout occurs in initializing the residual media at the moving path (8, 9,
I2830
Escrow. 10).
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-219

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Shutter]After moving the media at the
1. Open the BM2(12) and remove the residual
Escrow to the Reject, jam occurs at the
I2831 media at the moving path (8, 9, 10, 12).
Escrow entry sensor or 3-Way Gate 2
2. Execute initialization.
control sensor (FDS15 or FDS12).
1. Check the BM2(7) Lock state.
I2832 [Shutter]BM2 moving path part is open.
2. Execute initialization.
1. Check the BM2(7) Lock state.
I2833 [Shutter]BM3 moving path part is open.
2. Execute initialization.
[Shutter]CCIM is not detected on the home
I2834 1. Mount the CCIM on the home position.
position.
1. Check the SCM(2) Lock state.
I2835 [Shutter]SCM Cover Open
2. Execute initialization.
1. Check whether the Cassette2(15) is on the
[Shutter]Cassette2 is not on the home
I2836 home position.
position.
2. Execute initialization.
1. Remove the residual media in the device.
I2841 [Shutter]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I2842 [Shutter]Timeout occurs in operation.
2. Execute initialization.
[Shutter] A undefined command is received 1. Execute CCIM initialization.
I2843 with the additional byte of Initialize 2. Reboot the system when the same error
command. occurs after initialization.
1. Open the BM2(12) and remove the residual
I2844 [Shutter]Print part residual fault media at the moving path (10, 11).
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Shutter]PRS02 Dark when executing
I2845 media at the moving path (10, 11).
initialization while INK is mounted.
2. Execute initialization.
[Shutter]ALG, Recog moving path motors 1. Remove the residual media in the device.
I2851
do not run. 2. Execute initialization.
[Shutter]PRT, RT Box, Reject entry part 1. Remove the residual media in the device.
I2852
motors do not run. 2. Execute initialization.
1. Remove the residual media in the device.
I2855 [Shutter] Media remain on the moving path.
2. Execute initialization.
[Shutter]After unwinding Escrow, PRS01,
1. Remove the residual media in the device.
I2859 RJS08, FDS09, FDS12, FDS18 detection
2. Execute initialization.
error occurs.
1. Open the BM2(7) and remove the residual
[Shutter] The number of notes in the
I285A media at the moving path (6, 7, 8, 9).
cassette is not consistent
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Shutter] The number of checks in the
I285B media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Shutter] The number of notes in the RT
I285C media at the moving path (6, 7, 8, 9).
box is not consistent
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Shutter] The number of notes passed
I285D media at the moving path (6, 7, 8, 9).
3Way-Gate1 and 2 is not consistent.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-220

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I2861 [Shutter]RT Box Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I2862 [Shutter]A6 Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).
2. Open the door of Reject(9) part and remove
[Shutter] Timeout of the 3Way-Gate1 and 2
I2866 the residual media.
operation occurs.
3. Open the BM2(12) and remove the residual
media at the moving path (10, 11).
4. Execute initialization.
1. Remove the residual media in the device.
I2867 [Shutter]Timeout occurs in operation.
2. Execute initialization.
[Shutter]Timeout of forced inhale at the 1. Remove the residual media in the device.
I2868
Bundle part 2. Execute initialization.
[Shutter]CST2 operation timeout (Bundle- 1. Remove the residual media in the device.
I2869
>Escrow->CST2) 2. Execute initialization.
[Shutter]Timeout occurs while resetting in 1. Remove the residual media in the device.
I286A
Bundle mode (Retract) 2. Execute initialization.
[Shutter]Timeout of preparing for CST2 1. Remove the residual media in the device.
I286B
store 2. Execute initialization.
[Shutter]Shutter]Timeout occurs while 1. Remove the residual media in the device.
I286C
resetting in Bundle mode (CST2) 2. Execute initialization.
[Shutter]CST1 store timeout (Escrow- 1. Remove the residual media in the device.
I286D
>CST2) 2. Execute initialization.
[Shutter]CST2 store timeout (Escrow- 1. Remove the residual media in the device.
I286E
>CST2) 2. Execute initialization.
[Shutter] Timeout of checking residual 1. Remove the residual media in the device.
I286F
media in Bundle occurs during initialization. 2. Execute initialization.
1. Remove the residual media at the Escrow
part (12).
2. Remove the media residual at the Escrow
[Shutter] Failed to rewind while the Escrow
I2870 (ESS01, ESS02, ESS03) and the pollution.
is empty (logical sensor is empty)
3. If no alien material exists, check whether the
sensor is polluted.
4. Execute CCIM initialization.
[Shutter]Deposit reject command is
1. Remove the residual media in the device.
I2871 received when the residual media are not
2. Execute initialization.
detected at the Reject part.
[Shutter]Detects residual media at the 1. Remove the residual media in the device.
I2872
Reject part 2. Execute initialization.
1. Remove the residual media in the device.
[Shutter] A fault occurs while preparing for
I2879 2. Check the BC Cover(3) Lock state.
BC part.
3. Execute initialization.
1. Check the cable connecting between Main
I287A [Shutter]BC response timeout.
and BC (Connector CN37).

© Hyosung TNS, Inc. All Rights Reserved. 5-221

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Shutter] The number of notes which have 1. Remove the residual media in the device.
I287B passed BC is not consistent with that of 2. Check the BC Cover(3) Lock state.
Escrow and Reject. 3. Execute initialization.
1. Remove the residual media in the device.
I287C [Shutter]BC operation is not completed. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
[Shutter]CCIM32 I/F was changed without
I28C0 1. System restart
setting.
1. Remove the residual media in the device.
I28E0 [Shutter]Anomaly of check information
2. Execute initialization.
1. Execute CCIM initialization.
[Shutter]Internal Error while the main task is
I28F1 2. Reboot the system when the same error
operating.
occurs after initialization.
1. Open the BM2(7) and BM2(12) and remove
[Shutter] Failed to move to 3-Way 1 or 3- the residual media at the moving path (7, 8, 9,
I28FF
Way 2 Gate position 10).
2. Execute initialization.
1. Open the BC cover(3) and remove the
[Shutter] Jam at the BC entry sensor
I2B01 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
1. Open the alignment(4) cover and remove the
[Shutter]Jam at the Align detection sensor residual media and alien materials.
I2B02
(AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Shutter]Align detection sensor (AAS03) residual media and alien materials.
I2B03
jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Shutter]Recog detection sensor (RCS01) 2. Initialize the device.
I2B04
jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Shutter]Align detection sensor (AAS05)
I2B05 2. Initialize the device.
jam.
5. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Shutter]Jam at the Align entry detection residual media and alien materials.
I2B06
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Shutter]Jam at Recog exit moving path the residual media and alien material.
I2B07
sensor (FDS07) 2. Open the BM4 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-222

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and then remove the
[Shutter]Jam at the second moving path residual media and alien materials.
I2B09
sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Shutter]Jam at the 3Way2 control sensor remove the residual media and alien materials.
I2B12
(FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Shutter]Jam at Escrow entry sensor 1. Open the BM5 moving path and then remove
I2B15
(FDS15) the residual media and alien materials.

1. Open the BM3 moving path and then remove

[Shutter]Jam at RT Box entry detection the residual media and alien materials.
I2B16
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Shutter]Jam at Cassette1 entry detection media at the moving path (6) and
I2B18
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Shutter]Jam at Cassette2entry detection
I2B19 entry (11).
sensor (FDS19)
2. Execute initialization.
1. SCM(2) Open
I2B21 [Shutter] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I2B22 [Shutter] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I2B23 [Shutter] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I2B24 [Shutter] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I2B25 [Shutter] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I2B26 [Shutter] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Shutter] Jam at the BC entry sensor
I2B27 residual media and alien materials.
(BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter] Jam at the BC entry sensor
I2B28 residual media and alien materials.
(BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter] Jam at the BC entry sensor
I2B29 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-223

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Shutter]Jam at Escrow entry sensor 1. Open the BM4 moving path and then remove
I2B2A
(FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Shutter]Jam at the Align entry detection residual media and alien materials.
I2B2B
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Shutter]Align detection sensor (AAS05)
I2B2C 2. Initialize the device.
jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Shutter]Align detection sensor (AAS03) residual media and alien materials.
I2B2D
jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Shutter]Recog detection sensor (RCS01) 2. Initialize the device.
I2B2E
jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Shutter]Jam at Recog exit moving sensor the residual media and alien material.
I2B2F
(FDS07). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Shutter]Jam at Recog exit moving sensor the residual media and alien material.
I2B30
(FDS23). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Shutter]Jam at the second moving path residual media and alien materials.
I2B31
sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Shutter]Jam at the 3Way2 control sensor remove the residual media and alien materials.
I2B32
(FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Shutter]Jam at Cassette1 entry detection media at the moving path (6) and
I2B33
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Shutter]Jam at the sensor (NCS07)
1. Check residual media or alien materials at
I2B34 detecting the number of papers which enter
the Cassette1(14) entry and remove those.
into the Cassette1.
[Shutter]Reject detection sensor (RJS08 1. Remove the residual media in the device.
I2B35
jam. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-224

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
[Shutter]Print detection sensor (PRS01) remove the residual media and alien materials.
I2B36
jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Shutter]Jam at RT Box entry detection the residual media and alien materials.
I2B37
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Shutter]Jam at RT Box full sensor (RTS02) media at the moving path (6, 7, 8, 9).
I2B38
jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Shutter]Jam at Cassette2entry detection
I2B39 entry (11).
sensor (FDS19)
2. Execute initialization.
[Entry In/Out]Jam at the sensor (CCS07)
1. Check residual media or alien materials at
I2B3A detecting the number of papers which enter
the Cassette2(15) entry and remove those.
into the Cassette2.
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Shutter]FDS01 Light Time out(280ms) fault 3. If no alien material exists in the Bundle(1),
I2C01
when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Shutter]FDS02 Light Timeout(88ms) fault
I2C02 sensor and the Bundle.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Shutter]FDS03 Light Timeout(500ms) fault
I2C03 sensor.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Shutter]FDS04 Light Timeout(500ms) fault
I2C04 sensor.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-225

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Shutter]FDS05 Light Timeout(88ms) fault
I2C05 sensor and the Bundle.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Shutter]FDS03, 04 Light Timeout(500ms)
I2C06 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Shutter]BCS01 Light Timeout(500ms) fault 3. Check the SCM Half Lock state.
I2C07
when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Shutter]BCS02 Light Timeout(500ms) fault 3. Check the SCM Half Lock state.
I2C08
when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Shutter]BCS01,BCS02 Light
3. Check the SCM Half Lock state.
I2C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I2C0A [Shutter]FDS15 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Shutter]AAS06 is not reached (Light JAM) 3. Check the BC and SCM Half Lock state.
I2C0B
fault when separating media. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-226

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Alignment(4) Open
I2C0C [Shutter]AAS05 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I2C0D [Shutter]AAS03 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I2C0E [Shutter]RCS01 Light Timeout fault
2. Alignment(4) part residual media
1. Remove the internal media and alien
materials in the Recognition(5).
I2C0F [Shutter]FDS07 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
I2C10 [Shutter]FDS23 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
the residual media and alien material.
I2C11 [Shutter]FDS09 Light Timeout fault
2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
residual media and alien materials.
I2C12 [Shutter]FDS12 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and then remove the
residual media and alien materials.
I2C13 [Shutter]FDS18 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
media at the moving path (6) and
I2C14 [Shutter]NCS07 Light Timeout fault
Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I2C15 [Shutter]RJS08 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I2C16 [Shutter]PRS01 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I2C17 [Shutter]FDS16 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I2C18 [Shutter]RTS02 Light Timeout fault
2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-227

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
I2C19 [Shutter]FDS19 Light Timeout fault remove the residual media and alien materials.
2. Execute initialization.
1. Check whether the Cassette2(11) is on the
I2C1A [Shutter]CCS07 Light Timeout fault home position.
2. Execute initialization.
1. SCM(2) Open
[Shutter]Error occurred by the notes
I2D01 2. Remove the notes and alien materials in the
disorder on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the notes
I2D02 2. Remove the notes and alien materials in the
disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the notes
I2D03 2. Remove the notes and alien materials in the
disorder on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the notes
I2D04 2. Remove the notes and alien materials in the
disorder on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the notes
I2D05 2. Remove the notes and alien materials in the
disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the notes
I2D06 2. Remove the notes and alien materials in the
disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the notes
I2D07 residual media and alien materials.
disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the notes
I2D08 residual media and alien materials.
disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the notes
I2D09 residual media and alien materials.
disorder on the BCS01,BCS02
2. Check the BC Lock state.
[Shutter]Error occurred by the notes 1. Open the BM4 moving path and then remove
I2D0A
disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Shutter]Error occurred by the notes residual media and alien materials.
I2D0B
disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Shutter]Error occurred by the notes
I2D0C 2. Initialize the device.
disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-228

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the alignment(4) cover and remove the
[Shutter]Error occurred by the notes residual media and alien materials.
I2D0D
disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Shutter]Error occurred by the notes 2. Initialize the device.
I2D0E
disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
"1. Open the BM2(7) Upper Guide and remove
[Shutter]Error occurred by the notes the residual media and alien material.2. Open
I2D0F
disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Shutter]Error occurred by the notes the residual media and alien material.
I2D10
disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Shutter]Error occurred by the notes residual media and alien materials.
I2D11
disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Shutter]Error occurred by the notes remove the residual media and alien materials.
I2D12
disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Shutter]Error occurred by the notes media at the moving path (6) and
I2D13
disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Shutter]Error occurred by the notes 1. Check residual media or alien materials at
I2D14
disorder on the NCS07 the Cassette1(14) entry and remove those.
[Shutter]Error occurred by the notes 1. Remove the residual media in the device.
I2D15
disorder on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Shutter]Error occurred by the notes remove the residual media and alien materials.
I2D16
disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Shutter]Error occurred by the notes the residual media and alien materials.
I2D17
disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Shutter]Error occurred by the notes media at the moving path (6, 7, 8, 9).
I2D18
disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-229

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the residual media at the Cassette2
[Shutter]Error occurred by the notes
I2D19 entry (11).
disorder on the FDS19
2. Execute initialization.
[Shutter]Error occurred by the notes 1. Check residual media or alien materials at
I2D1A
disorder on the CCS07 the Cassette2(15) entry and remove those.
1. SCM(2) Open
[Shutter]Continuous note gap disorder error
I2D33 2. Remove the notes and alien materials in the
on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Continuous note gap disorder error
I2D34 2. Remove the notes and alien materials in the
on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Continuous note gap disorder error
I2D35 2. Remove the notes and alien materials in the
on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Continuous note gap disorder error
I2D36 2. Remove the notes and alien materials in the
on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Continuous note gap disorder error
I2D37 2. Remove the notes and alien materials in the
on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Continuous note gap disorder error
I2D38 2. Remove the notes and alien materials in the
on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Shutter]Continuous note gap disorder error
I2D39 residual media and alien materials.
on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter]Continuous note gap disorder error
I2D3A residual media and alien materials.
on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter]Continuous note gap disorder error
I2D3B residual media and alien materials.
on the BCS01,BCS02
2. Check the BC Lock state.
[Shutter]Continuous note gap disorder error 1. Open the BM4 moving path and then remove
I2D3C
on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Shutter]Continuous note gap disorder error residual media and alien materials.
I2D3D
on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Shutter]Continuous note gap disorder error
I2D3E 2. Initialize the device.
on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Shutter]Continuous note gap disorder error residual media and alien materials.
I2D3F
on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-230

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Shutter]Continuous note gap disorder error 2. Initialize the device.
I2D40
on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Shutter]Continuous note gap disorder error the residual media and alien material.
I2D41
on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Shutter]Continuous note gap disorder error the residual media and alien material.
I2D42
on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Shutter]Continuous note gap disorder error residual media and alien materials.
I2D43
on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Shutter]Continuous note gap disorder error remove the residual media and alien materials.
I2D44
on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Shutter]Continuous note gap disorder error media at the moving path (6) and
I2D45
on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Shutter]Continuous note gap disorder error 1. Check residual media or alien materials at
I2D46
on the NCS07 the Cassette1(14) entry and remove those.
[Shutter]Continuous note gap disorder error 1. Remove the residual media in the device.
I2D47
on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Shutter]Continuous note gap disorder error remove the residual media and alien materials.
I2D48
on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Shutter]Continuous note gap disorder error the residual media and alien materials.
I2D49
on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Shutter]Continuous note gap disorder error media at the moving path (6, 7, 8, 9).
I2D4A
on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Shutter]Continuous note gap disorder error
I2D4B entry (11).
on the FDS19
2. Execute initialization.
[Shutter]Continuous note gap disorder error 1. Check residual media or alien materials at
I2D4C
on the CCS07 the Cassette2(15) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-231

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Shutter]Error occurred by the Transport
I2E01 2. Remove the notes and alien materials in the
Path on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Transport
I2E02 2. Remove the notes and alien materials in the
Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Transport
I2E03 2. Remove the notes and alien materials in the
Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Transport
I2E04 2. Remove the notes and alien materials in the
Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Transport
I2E05 2. Remove the notes and alien materials in the
Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Transport
I2E06 2. Remove the notes and alien materials in the
Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the Transport
I2E07 residual media and alien materials.
Path on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the Transport
I2E08 residual media and alien materials.
Path on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the Transport
I2E09 residual media and alien materials.
Path on the BCS01,BCS02
2. Check the BC Lock state.
[Shutter]Error occurred by the Transport 1. Open the BM4 moving path and then remove
I2E0A
Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Shutter]Error occurred by the Transport residual media and alien materials.
I2E0B
Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Shutter]Error occurred by the Transport
I2E0C 2. Initialize the device.
Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Shutter]Error occurred by the Transport residual media and alien materials.
I2E0D
Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Shutter]Error occurred by the Transport 2. Initialize the device.
I2E0E
Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-232

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) Upper Guide and remove
[Shutter]Error occurred by the Transport the residual media and alien material.
I2E0F
Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Shutter]Error occurred by the Transport the residual media and alien material.
I2E10
Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Shutter]Error occurred by the Transport residual media and alien materials.
I2E11
Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Shutter]Error occurred by the Transport remove the residual media and alien materials.
I2E12
Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Shutter]Error occurred by the Transport media at the moving path (6) and
I2E13
Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Shutter]Error occurred by the Transport 1. Check residual media or alien materials at
I2E14
Path on the NCS07 the Cassette1(14) entry and remove those.
[Shutter]Error occurred by the Transport 1. Remove the residual media in the device.
I2E15
Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Shutter]Error occurred by the Transport remove the residual media and alien materials.
I2E16
Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Shutter]Error occurred by the Transport the residual media and alien materials.
I2E17
Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Shutter]Error occurred by the Transport media at the moving path (6, 7, 8, 9).
I2E18
Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Shutter]Error occurred by the Transport
I2E19 entry (11).
Path on the FDS19
2. Execute initialization.
[Shutter]Error occurred by the Transport 1. Check residual media or alien materials at
I2E1A
Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Shutter]Error occurred by the Transport
I2E1B the Cassette2(15) and remove those.2. Check
Path on the CCS11
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-233

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Shutter]Error occurred by the Transport
I2E1C the Cassette2(15) and remove those.2. Check
Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Shutter]Error occurred by the Return
I2F01 2. Remove the notes and alien materials in the
Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Return
I2F02 2. Remove the notes and alien materials in the
Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Return
I2F03 2. Remove the notes and alien materials in the
Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Return
I2F04 2. Remove the notes and alien materials in the
Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Return
I2F05 2. Remove the notes and alien materials in the
Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Shutter]Error occurred by the Return
I2F06 2. Remove the notes and alien materials in the
Transport Path(FDS03,FDS04)
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the Return
I2F07 residual media and alien materials.
Transport Path( BCS01)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the Return
I2F08 residual media and alien materials.
Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Shutter]Error occurred by the Return
I2F09 residual media and alien materials.
Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Shutter]Error occurred by the Return 1. Open the BM4 moving path and then remove
I2F0A
Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Shutter]Error occurred by the Return residual media and alien materials.
I2F0B
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Shutter]Error occurred by the Return
I2F0C 2. Initialize the device.
Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Shutter]Error occurred by the Return residual media and alien materials.
I2F0D
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-234

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Shutter]Error occurred by the Return 2. Initialize the device.
I2F0E
Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Shutter]Error occurred by the Return the residual media and alien material.
I2F0F
Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Shutter]Error occurred by the Return the residual media and alien material.
I2F10
Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Shutter]Error occurred by the Return residual media and alien materials.
I2F11
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Shutter]Error occurred by the Return remove the residual media and alien materials.
I2F12
Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Shutter]Error occurred by the Return media at the moving path (6) and
I2F13
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
[Shutter]Error occurred by the Return 1. Check residual media or alien materials at
I2F14
Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Shutter]Error occurred by the Return 1. Remove the residual media in the device.
I2F15
Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Shutter]Error occurred by the Return remove the residual media and alien materials.
I2F16
Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)
"1. Open the BM3 moving path and then
remove the residual media and alien
[Shutter]Error occurred by the Return
I2F17 materials.2. Check the arrangement state of
Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Shutter]Error occurred by the Return media at the moving path (6, 7, 8, 9).
I2F18
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Shutter]Error occurred by the Return
I2F19 entry (11).
Transport Path( FDS19)
2. Execute initialization.
[Shutter]Error occurred by the Return 1. Check residual media or alien materials at
I2F1A
Transport Path( CCS07) the Cassette2(15) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-235

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Entry In/Out] CEN Bundle Cover Open
I3084 1. Check CEN Bundle Cover Status
Error
1. Execute CCIM initialization.
[Entry In/Out] Receives undefined USB
I30C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
[Entry In/Out]A wrong size is received 1. Execute CCIM initialization.
I30C2 during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]The size of USB bulk data is 0
I30C3 2. Reboot the system when the same error
or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of transmitting the same
I30CF 2. Reboot the system when the same error
seq of SP.
occurs after initialization.
"1. Execute CCIM initialization action. 2.
[Entry In/Out]Cassette1 Task force shut
I3102 Reboot the system when the same error occurs
down.
after initialization."
1. Execute CCIM initialization.
[Entry In/Out]Fault of calling a undefined
I3103 2. Reboot the system when the same error
command from Cassette1.
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I3104 2. Reboot the system when the same error
undefined processing flow at Cassette1.
occurs after initialization.
1. Check the Cassette1(14) installation state
[Entry In/Out]Cassette1 position or door and door open state.
I3105
open fault 2. Check Cassette1 home position (NCS01)
sensor connection cable.
1. Check the jam when moving the push plate
[Entry In/Out] Fault of causing retry of
left/right/vertically and manually.
I3106 moving the Cassette1 Push Plate Bottom
2. Check the Cassette1 push plate motor
position.
(NCM01) running and cable connection.
[Entry In/Out]Jam at the sensor (NCS07)
1. Check residual media or alien materials at
I3107 detecting the number of papers which enter
the Cassette1(14) entry and remove those.
into the Cassette1.
1. Check the arrangement state of the
banknotes in the Cassette1(14).
[Entry In/Out] Fault of causing retry of
2. Check the stack position (NCS06) and the
I3108 moving the Cassette1 Push Plate Top
media entry detection (NCS09) prism state.
position.
3. If the same fault continuously occurs after
checking the device, replace the Cassette1(14)

1. Check the Cassette1 media guide motor

[Entry In/Out] Fault of exceeding the retries
(NCM02) running and cable connection.
I3109 when the Cassette1 Clamp failed to move
2. If the same fault continuously occurs after
to the position (NCS08 Light).
checking the device, replace the Cassette1(14)

[Entry In/Out] Fault that the home position 1. Check the Cassette1 media guide motor
is not detected even when the Cassette1 (NCM02) running and cable connection.
I310A
Clamp is running at the home position 2. If the same fault continuously occurs after
(NCS08 Light). checking the device, replace the Cassette1(14)

© Hyosung TNS, Inc. All Rights Reserved. 5-236

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the arrangement state of banknotes
in the Cassette.
[Entry In/Out] Failure to detect the bottom 2. Check the Stack position sensor (NCS06)
I310B (NCS05) when the Cassette1 Push Plate lever operation state.
Stack moves 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette1 Bottom
sensor(NCS05).
"1. Execute CCIM initialization action. 2.
[Entry In/Out]Cassette2 Task force shut
I3202 Reboot the system when the same error occurs
down.
after initialization."
1. Execute CCIM initialization.
[Entry In/Out]Fault of calling a undefined
I3203 2. Reboot the system when the same error
command from Cassette2.
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I3204 2. Reboot the system when the same error
undefined processing flow at Cassette2.
occurs after initialization.
1. Check the Cassette2(15) installation state
[Entry In/Out]Cassette2 position of door and door open state.
I3205
open fault 2. Check Cassette2 home position (CCS01)
sensor connection cable.
1. Check the jam when moving the push plate
[Entry In/Out] Fault of causing retry of
left/right/vertically and manually.
I3206 moving the Cassette2 Push Plate Bottom
2. Check the Cassette2 push plate motor
position.
(CCM01) running and cable connection.
1. Check residual media or alien materials at
[Entry In/Out]Jam at the sensor (CCS07,
the Cassette2(15) and remove those.
I3207 CCS11, CCS12) detecting the number of
2. Check the installation status of Cassette and
papers which enter into the Cassette2.
sensors.
1. Check the arrangement state of the
banknotes in the Cassette2(15).
[Entry In/Out] Fault of causing retry of
2. Check the stack position (CCS06) and the
I3208 moving the Cassette2 Push Plate Top
media entry detection (CCS09) prism state.
position.
3. If the same fault continuously occurs after
checking the device, replace the Cassette2(15)
1. Check the Cassette2 media guide motor
[Entry In/Out] Fault of exceeding the retries (CCM02) running and cable connection.
I3209 when the Cassette2 Clamp failed to move 2. If the same fault continuously occurs after
to the position (CCS08 Light). checking the device, replace the
Cassette2(15).
[Entry In/Out] Fault that the home position 1. Check the Cassette2 media guide motor
is not detected even when the Cassette1 (CCM02) running and cable connection.
I320A
Clamp is running at the home position 2. If the same fault continuously occurs after
(CCS08 Light). checking the device, replace the Cassette2(15)

© Hyosung TNS, Inc. All Rights Reserved. 5-237

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the arrangement state of banknotes
in the Cassette.
[Entry In/Out] Failure to detect the bottom 2. Check the Stack position sensor (CCS06)
I320B (CCS05) when the Cassette3 Push Plate lever operation state.
Stack moves. 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette2 Bottom
sensor(CCS05).
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Entry In/Out]Low-speed control sensor Bundle low-speed wheel position control
I3301
fault. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted
4. Initialize the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Entry In/Out]The delivering roller with low- 2. Reboot the system when the same error
I3302
speed fails to operate upward. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Entry In/Out]The delivering roller with low- 2. Reboot the system when the same error
I3303
speed fails to operate downward. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
"1. Check and remove if any residue or dirt on
sensors of bundle shutter open (BDS11) or
close (BDS12).2. Clean if any contamination of
I3304 [Entry In/Out] Shutter sensor error the sensors (BDS11, BDS12)3, Check whether
shutter open/close bracket is working.4. Check
whether assembly condition of sensors
(BDS11,BDS12) is good."
1. Check the inside of the Bundle and the
Shutter.
2. Remove banknotes or the alien materials in
I3305 [Entry In/Out]Shutter Open fault.
the Shutter.
3. Check whether the Shutter Open
successfully operates.
"1. Remove if any residue or dirt in the bundle
module.2. Remove if any residue or dirt in the
shutter.3. Check whether shutter close is
I3306 [Entry In/Out] Shutter close failure
working.4, Check if any damage of shutter
open/close bracket.5. Check whether assembly
condition of sensors (BDS11,BDS12) is good."
"1. Remove if any residue in bundle bill press
(BDS15, BDS16) module.2. If no residue, clean
I3307 [Entry In/Out] Failure of bill press sensor
if any contamination on sensors in bundle bill
press."

© Hyosung TNS, Inc. All Rights Reserved. 5-238

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Entry In/Out]Billpress move position startup check and remove the alien materials in the
I3308
fault. Bundle Bill Press home Position (BDS15)
sensor.
4. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Entry In/Out]Billpress separation position 3. If the Billpress is up, check whether the state
I3309
startup fault. is BDS18 Dark.
4. If it is not dark, move the P Roller and check
whether the state of BDS18 is changed.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Entry In/Out]Billpress residual position
I330A check and remove the alien materials in the
startup fault.
Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the
sensor is polluted
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Entry In/Out] Billpress Reject position check and remove the alien materials in the
I330B
startup fault. Bundle Bill Press part (BDS15, BDS16)
sensors.
4. If no alien material exists, check whether the
sensor is polluted
"1. Remove if any residue in bundle(1)
[Entry In/Out] Residue(s) in bundle note
I330D module.2. Clean if any contamination of sensor
separation module during customer deposit
in bundle(1) module inside."
1. Check the inside of the Bundle(1).
[Entry In/Out]Media do not remain in Bundle 2. Remove the notes and alien materials in the
I330E when inhaling the media (inducing re- Bundle(1).
inhale). 3. If no alien material exists, check whether the
sensor in the Bundle(1) is polluted.
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Entry In/Out] Sensor fault when preparing
I330F Bundle entry part (BDS01, BDS02) sensors.
for separation of media.
3. If no alien material exists, check whether the
sensor is polluted
1. Check the inside of the Bundle(1).
2. Open the separation part of SCM and Bundle
[Entry In/Out]When trying to discharge the
and then remove residual banknotes and the
I3310 media, the number of retries exceeds the
alien materials.
limit.
3. If no alien material exists, check whether the
sensor in the Bundle(1) is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-239

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Entry In/Out] Fault of receiving media Bundle low-speed wheel position control
I3312
returned due to low-speed moving path up. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted
4. Initialize the device.
1. Execute CCIM initialization.
[Entry In/Out]Fault of calling a undefined
I3315 2. Reboot the system when the same error
command from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I3318 2. Reboot the system when the same error
undefined processing flow at Bundle.
occurs after initialization.
1. Execute CCIM initialization.
2. Check whether the sensor (BDS06)
[Entry In/Out]BDS06 Dark Timeout when
I3319 detecting the Bundle low-speed moving path
performing low-speed moving path down.
media is polluted when the same error occurs
after initialization.
I3322 [Entry In/Out]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I3324 [Entry In/Out]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
[Entry In/Out]Detect Short Note Entry(Under
I3325 110mm one note, then BDS07,05 Dark / 1.No actions taken
BDS01,02,03,04 Light)
1. Check Alignment Sensor and Motor in
Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
[Entry In/Out]Bundle Align Sensor(BDS13)
I3331 4. If no alien material exists in the Bundle(1),
Dark fault
Check and remove the alien materials in the
internal sensors.
5. If no alien material exists, check whether the
Bundle sensor is polluted

1. Check Alignment Sensor and Motor in

Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
[Entry In/Out]Bundle Align Sensor(BDS13)
I3332 4. If no alien material exists in the Bundle(1),
Light fault
Check and remove the alien materials in the
internal sensors.
5. If no alien material exists, check whether the
Bundle sensor is polluted

© Hyosung TNS, Inc. All Rights Reserved. 5-240

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
I3335 [Entry In/Out]WET NOTE detected Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted

1. Check the inside of the Bundle(1).

2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
I3336 [Entry In/Out]METAL detected Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Entry In/Out] BDS07 Light fault when 3. If no alien material exists in the Bundle(1),
I3340
preparing for separation of media. check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. Execute CCIM initialization action.
I334A [Entry In/Out]Bundle Sub action Timeout 2. Reboot the system when the same error
occurs after initialization.
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Entry In/Out]SCM and BC Part residual 3. Check the BC and SCM Half Lock state.
I3360
fault. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Entry In/Out] Detecting upward operation
2. Reboot the system when the same error
I3370 fail at the low speed moving path in throat
occurs.
part.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Entry In/Out] Detecting downward
2. Reboot the system when the same error
I3371 operation fail at the low speed moving path
occurs.
in throat part.
3. Replace the motor and cables when the
same error occurs after checking the device.

© Hyosung TNS, Inc. All Rights Reserved. 5-241

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Entry In/Out] Sensor fail at the low speed Bundle low speed wheel position
I3372
moving path in throat part. control(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
"1. Execute CCIM initialization action. 2. Check
I3385 [Entry In/Out] CEN Bundle Detecting Error the Bundle low speed moving path(BDM02)
and BDS03, BDS13 Sensor Status."
1. Execute CCIM initialization.
2. Reboot the system when the same error
[Entry In/Out]Ultrasonic sensor does not occurs after initialization.
I33D2
operate. 3. Check whether the SCM internal ultrasonic
sensor (FDS06) is polluted when the same
error occurs after rebooting.
1. Check the cable connecting between Main
I33D3 [Entry In/Out]BC Task Timeout.
and BC (Connector CN37).
1. Execute CCIM initialization.
I33F0 [Entry In/Out]Bundle Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
I33FF [Entry In/Out]Bundle Task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
I3401 [Entry In/Out]BC Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
I3402 [Entry In/Out]BC Task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of calling a undefined
I3403 2. Reboot the system when the same error
command from BC.
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I3404 2. Reboot the system when the same error
undefined processing flow at BC.
occurs after initialization.
[Entry In/Out] Fault of exceeding the limit of 1. Check the cable connecting between Main
I3405
retries when BC does not respond. and BC (Connector CN37).
1. Check the cable connecting between Main
I3406 [Entry In/Out] BC response command error.
and BC (Connector CN37).
[Entry In/Out] Abnormal BCC received by 1. Check the cable connecting between Main
I3407
BC. and BC (Connector CN37).
1. Execute CCIM initialization.
[Entry In/Out]Fault of calling a undefined
I3501 2. Reboot the system when the same error
command from Escrow.
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I3502 2. Reboot the system when the same error
undefined processing flow at Escrow.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-242

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Entry In/Out]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I3503 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has the media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Entry In/Out]Tape End (ESS07) detection 1. Open the Escrow Part(12).
I3504 fault when preparing for media winding 2. Manually remove media from Escrow.
when Escrow has media. 3. Initialize.
1. Open the Escrow Part(12).
[Entry In/Out]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I3505 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has no media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Escrow internal
2. Remove the media residual at the Escrow
(ESS01,02,03,04) residual fault when
I3506 (ESS01, ESS02, ESS03, ESS04) and the
preparing for media winding when Escrow
pollution.
has no media
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I3507 entry part (ESS03, ESS04) when preparing residual check (ESS03) and output check
for media output (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Entry In/Out]Escrow Tape Start(ESS06) ESS06 media and pollution.
I3508 detection fault when preparing for media 2. Rotate the Escrow Knob in clock-wise three
output. times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I3509 entry part (ESS03, ESS04) when resetting residual check (ESS03) and output check
the Escrow Mode (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Residual media at the Escrow 2. Remove the media residual at the Escrow
I350A (ESS01, ESS02, ESS03, ESS04) when (ESS01, ESS02, ESS03, ESS04) and the
reset the Escrow mode pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out] Residual media at the Escrow
2. Remove the media at the Escrow entry
output check sensor before the Trigger
I350B (FDS15) and output check (ESS04) sensor part
sensor detects detecting when winding the
and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Entry In/Out]Escrow Tape End (ESS07) ESS07 media and pollution.
I350C detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-243

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow part (12) and remove the
ESS05 media and pollution.
[Entry In/Out]Escrow Full (ESS05) detection
I350D 2. Rotate the Escrow Knob in counterclock-
fault when executing media winding.
wise three times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Light jam at the Escrow output 2. Remove the media between the Escrow
I350E check sensor (ESS04) when executing entry (FDS15) and output check (ESS04)
media winding. sensor part and the pollution.
3. Execute CCIM initialization.
[Entry In/Out]Dark jam at the Escrow output 1. Open the Escrow Part(12).
I350F check sensor (ESS04) when executing 2. Remove the ESS04 media and pollution.
media winding. 3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I3510 2. Reboot the system when the same error
undefined processing flow at Escrow.
occurs after initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Jam between the Escrow 2. Remove the media at the Escrow entry
I3511 entry sensor (ESS04) and (FDS15) while (FDS15) and output check (ESS04) sensor part
storing the media. and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Jam between the Escrow
2. Remove the media at the Escrow entry
entry (ESS04) and (FDS15) when
I3512 (FDS15) and output check (ESS04) sensor part
processing dram full while storing the
and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Entry In/Out]Escrow Tape End (ESS07) ESS07 media and pollution.
I3513 detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Entry In/Out]Escrow Full (ESS05) detection ESS05 media and pollution.
I3514 fault when storing additional media while 2. Rotate the Escrow Knob in counterclock-
terminating media winding. wise three times.
3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I3515 2. Reboot the system when the same error
undefined processing flow at Escrow.
occurs after initialization.
[Entry In/Out] Residual detection (ESS03) 1. Open the Escrow Part(12).
I3516 Jam before Escrow Drum when outputting 2. Remove the ESS03 media and pollution.
the media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Light jam at the Escrow output
2. Remove the ESS04 media and pollution.
I3517 check sensor (ESS04) when outputting the
3. Execute CCIM initialization. 4. Check the
media.
Escrow Drum running motor (ESM01).
1. Open the Escrow Part(12).
[Entry In/Out]Residual media in the Escrow 2. Remove the ESS01 and ESS02 media and
I3518
(ESS01, ESS02) after outputting the media. pollution.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-244

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Entry In/Out] Escrow Trigger2 (ESS04) is
2. Remove the ESS04 media and pollution.
I3519 not detected and timeout occurs when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
[Entry In/Out] Residual detection sensor 1. Open the Escrow Part(12).
I351A (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Escrow output check sensor
I351B 2. Remove the ESS04 media and pollution.
(ESS04) jam when outputting the media.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Residual media in the Escrow 2. Remove the ESS01 and ESS02 media and
I351C
(ESS01, ESS02) after outputting the media. pollution.
3. Execute CCIM initialization.
[Entry In/Out]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+2591Step), the tape start is not 2. Remove the ESS06 media and pollution.
I3520
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Entry In/Out]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+2591Step), the Drum motor is not
I3521 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
[Entry In/Out]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+5730Step), the tape start is not 2. Remove the ESS06 media and pollution.
I3522
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Entry In/Out]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+5730Step), the Drum motor is not
I3523 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
1. Open the Escrow Part(12).
[Entry In/Out]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I3524 entry (ESS03, ESS04) when detecting tape residual check (ESS03) and output check
start (45s) by unwinding the Escrow Drum (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Entry In/Out]When rewinding the Escrow
1. Open the Escrow Part(12).
Drum and detecting the tape start (45s), the
2. Remove the ESS06 media and pollution.
I3525 tape start is not light-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
1. Open the Escrow Part(12).
[Entry In/Out]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry (ESS03, ESS04) when detecting tape
I3526 residual check (ESS03) and output check
start detection (2093Step) by unwinding the
(ESS04) sensor part and the pollution.
Escrow Drum
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry part (ESS03, ESS04) when setting the
I3527 residual check (ESS03) and output check
tape end position by winding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-245

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Entry In/Out]When winding the Escrow
1. Open the Escrow Part(12).
Drum and setting the tape end, the tape
2. Remove the ESS07 media and pollution.
I3528 end is not dark-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
[Entry In/Out]When detecting the Escrow 1. Open the Escrow Part(12).
Drum hole, the drum hole is not dark- 2. Remove the ESS01 and ESS02 media and
I3529
detected (ESS01 or ESS02 Dark) and if pollution.
150 ms is exceeded, a fault occurs. 3. Execute CCIM initialization.
[Entry In/Out]When detecting the Escrow
1. Open the Escrow Part(12).
Drum hole, the drum hole is not light-
2. Remove the ESS01 and ESS02 media and
I352A detected (ESS01, ESS02) after detecting
pollution.
the drum hole dark and if 350 ms is
3. Execute CCIM initialization.
exceeded, a fault occurs.
1. Open the Escrow Part(12).
[Entry In/Out] When both of Escrow Tape
2. Remove the ESS06 and ESS07 media and
I352B Start (ESS06) sensor and the End sensor
pollution.
are detected simultaneously.
3. Execute CCIM initialization.
[Entry In/Out]When checking the residual in
1. Open the Escrow Part(12).
the Escrow and tape end is detected so that
I352C 2. Remove the ESS07 media and pollution.
retry is made, the number of retries
3. Execute CCIM initialization.
exceeds the limit.
1. Open the Escrow Part(12).
[Entry In/Out]After checking the residual in
2. Remove the ESS01 and ESS02 media and
I352D the Escrow, tape start is not detected for
pollution.
100 mm and 14s is exceeded.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]The residual before the 2. Remove the media at the Escrow Drum
I352E Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]The residual before the 2. Remove the media at the Escrow Drum
I352F Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]The residual before the 2. Remove the media at the Escrow Drum
I3530 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while discharging the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Entry In/Out]The residual before the 2. Remove the media at the Escrow Drum
I3531 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while discharging the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Entry In/Out]Receives a command which 1. Check Sensor (Escrow entry (FDS15) and
I3580 says to unwind the roll of the Escrow until output check (EES04) sensor)
exceeding the number of winding media. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-246

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
I35F1 [Entry In/Out]Escrow Task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
I3602 [Entry In/Out]Batch moving stage down fail. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
up detection (RJS06) sensor is normally
I3603 [Entry In/Out]Batch moving stage up fail. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
[Entry In/Out]Batch moving stage sensor
I3604 running.
fault.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
Reject.
[Entry In/Out]The media at the reject part is
3. If no alien material exists, check whether the
I3605 not moved to the Bundle output check
Reject part sensors (RJS01, RJS02, RJS03,
sensor (RJS09) within a specified time.
RJS04, RJS05, RJS08, RJS09) and the sensor
(RJS10) detecting the media residual at the
reject output are polluted.
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
Reject.
[Entry In/Out]After moving the media at the
3. If no alien material exists, check whether the
I3606 Reject part to the Bundle, the media
Reject part sensors (RJS01, RJS02, RJS03,
remains at the Reject part.
RJS04, RJS05, RJS08, RJS09) and the sensor
(RJS10) detecting the media residual at the
reject output are polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Entry In/Out] Before moving the media at 3. If no alien material exists in the Billpress,
the Reject to the Bundle, the billpress of the Check and remove the alien materials in the
I3607
Bundle part is not moved to the Reject Bundle Bill Press part (BDS15, BDS16)
position. sensors.
4. If no alien material exists, check whether the
sensor is polluted.
1. Remove the notes and alien materials in the
[Entry In/Out]When media are piled at the
Reject output check sensor (RJS08).
I3608 Reject part, jam occurs at the Reject output
2. If no alien material exists, check whether the
check sensor (RJS08).
sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-247

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
[Entry In/Out]Alien media have sequentially
I3609 Reject.
entered to the Reject part.
3. If no alien material exists, check whether the
Reject output check sensor (RJS08) is polluted.

[Entry In/Out]When media abnormally 1. Remove the notes and alien materials in the
access and are piled at the Reject part, the Reject output media residual sensor (RJS10).
I360A
residual media exist at the Reject part 2. If no alien material exists, check whether the
(RJS10 Dark). sensor is polluted.
[Entry In/Out]When media abnormally 1. Remove the notes and alien materials in the
access and are piled at the Reject part, the Reject output check sensor (RJS08).
I360B
residual media exist at the Reject part 2. If no alien material exists, check whether the
(RJS08 Dark). sensor is polluted.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I360C 2. Reboot the system when the same error
undefined processing flow at Reject.
occurs after initialization.
1. Execute CCIM initialization.
I36F1 [Entry In/Out]Reject Task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of performing a
I3702 2. Reboot the system when the same error
undefined processing flow at MICR.
occurs after initialization.
1. Execute CCIM initialization.
I3703 [Entry In/Out]MICR Task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Fault of calling a undefined
I3704 2. Reboot the system when the same error
command from MICR.
occurs after initialization.
1. Check MICR RCM01 Motor(5) operation and
alien materials.
[Entry In/Out]RCS02 Dark is not detected
I3706 2. If the same fault continuously occurs after
when Moving Header is moving to H.P.
checking the device, replace the Recognition(5)
Module.
1. Check MICR RCM01 Motor(5) operation and
alien materials.
2. Check the cable connected to Moving
[Entry In/Out]RCS02 Light is not detected
I3707 Header home position(RCS02) sensor.
while initializing MICR.
3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
[Entry In/Out]The first motor is stopped 1. Execute CCIM initialization.
I3708 after running and timeout occurs while 2. Reboot the system when the same error
initializing MICR. occurs after initialization.
[Entry In/Out]The second motor is stopped 1. Execute CCIM initialization.
I3709 after running and timeout occurs while 2. Reboot the system when the same error
initializing MICR. occurs after initialization.
[Entry In/Out]The third motor is stopped 1. Execute CCIM initialization.
I370A after running and timeout occurs while 2. Reboot the system when the same error
initializing MICR. occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-248

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Entry In/Out]Jam occurs at the Recog entry
I370B 2. If the same fault continuously occurs after
sensor (RCS01) when executing MICR.
checking the device, replace the Recognition(5)
Module.
[Entry In/Out] A command was not 1. Execute CCIM initialization.
I3801 executed due to a fault which has occurred 2. Reboot the system when the same error
while preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
I3802 [Entry In/Out]Main Task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out] Receives a command which
I3803 2. Reboot the system when the same error
has not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]Internal Error while the main
I3804 2. Reboot the system when the same error
task is operating.
occurs after initialization.
"1. Remove if any residue in bundle(1) module,
[Entry In/Out] Timeout error occurred when printer (10, 11) module, or cassette(14, 15).2.
I3805
eject cash/check again. Clean if any contamination of sensors in bundle
module.3. Execute initialization."
1. Open the door of Reject(9) part and remove
I3806 [Entry In/Out]Reject Part residual fault the residual media.
2. Execute initialization.
1. Check whether the Retract Box(13) is on the
[Entry In/Out]Retract Box is not on the
I3807 home position.
home position.
2. Execute initialization.
[Entry In/Out] Media remains at the first 1. Remove the residual media at the SCM(2)
I3808 drive part and the BC part or the BC is and BC(3).
open. 2. Execute initialization.
1. Alignment(4) part residual media
I3809 [Entry In/Out]Alignment Part residual fault
2. Execute initialization.
1. Remove the residual media at the
I380A [Entry In/Out]Recognition Part residual fault Recognition(5).
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Entry In/Out]BM2 connection part residual
I380B media at the moving path.
fault
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Entry In/Out] Media remaining at the 3-
I380C media at the moving path (7, 8).
Way Gate 1
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Entry In/Out] Media remaining at the 3-
I380D media at the moving path (8, 10).
Way Gate 2
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Entry In/Out]Media remaining at the BM2
I380E media at the moving path (10, 12).
connection part
2. Execute initialization.
1. Remove the residual media at the RT box
[Entry In/Out]Media remaining at the
I380F entry (11).
Retract entry
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-249

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and remove the residual
[Entry In/Out]Media remaining at the media at the moving path (6) and
I3810
Cassette1 entry Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Entry In/Out]Media remaining at the
I3811 entry (11).
Cassette2 entry
2. Execute initialization.
1. Check whether the Cassette1(14) is on the
[Entry In/Out]Cassette1 is not on the home
I3812 home position.
position.
2. Execute initialization.
1. Check whether the Cassette1(14) and the
I3813 [Entry In/Out]No Cassette. Cassette2(15) are on the home position.
2. Execute initialization.
1. Remove the residual media in the device.
I3814 [Entry In/Out]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I3815 [Entry In/Out]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I3816 [Entry In/Out]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I3817 [Entry In/Out]Timeout occurs in operation.
2. Execute initialization.
"1. Remove if any residue in modules. 2. Check
I3818 [Entry In/Out] Timeout error and locking state of modules and close them
firmly.2. Execute initialization."
1. Remove the residual media in the device.
I3819 [Entry In/Out]Failed to inhale the media.
2. Execute initialization.
"1. Remove if any residue in bundle module.2.
[Entry In/Out] Light jam in bundle note
I381B Clean if any contamination on sensors in
separation module during retract
bundle module.3. Execute initialization."
[Entry In/Out]BC version read retry fault 1. Check the cable connecting between Main
I381C
when performing version read. and BC (Connector CN37).
[Entry In/Out]BC version read does not 1. Check the cable connecting between Main
I381D
respond when performing version read. and BC (Connector CN37).
1. Execute CCIM initialization.
[Entry In/Out]BC double sensor fault when
I381E 2. Reboot the system when the same error
performing Set CCIM Index.
occurs after initialization.
1. Execute CCIM initialization.
[Entry In/Out]BC UV sensor fault when
I381F 2. Reboot the system when the same error
performing Set CCIM Index.
occurs after initialization.
1. Remount the BC Cover(3) and execute
initialization.
I3823 [Entry In/Out]BC Cover Open fault.
2. If the fault is not recovered, reboot the
system.
"1. Remove if any residue or dirt in bundle(1)
[Entry In/Out] Residue(s) in bundle note
I3829 module.2. Clean if any contamination of
separation module
sensors in bundle(1) module inside."
1. Open the BM2(7) and BM2(12) and remove
[Entry In/Out]Error in processing the the residual media at the moving path (8, 9,
I382A
number of papers at the Reject part 10).
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-250

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(12) and remove the residual
[Entry In/Out]Error in processing the
I382B media at the moving path (8, 10, 12).
number of papers at the Escrow part
2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Entry In/Out]Timeout occurs when moving
I382C SCM(2), and Reject part (9).
the media at the Reject to the Bundle.
2. Execute initialization.
[Entry In/Out]Timeout occurs when moving 1. Remove the residual media at the Bundle(1),
I382D the media at the Reject to the Bundle and SCM(2), and Reject part (9).
then processing the media. 2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Entry In/Out]Timeout occurs when
I382E SCM(2), and Reject part (9).
checking the residual media in the Bundle.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Entry In/Out]Timeout occurs when moving the residual media at the moving path (8, 9,
I382F
the media at the Escrow to the Reject. 10).
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Entry In/Out]Timeout occurs in initializing the residual media at the moving path (8, 9,
I3830
the Escrow. 10).
2. Execute initialization.
[Entry In/Out]After moving the media at the
1. Open the BM2(12) and remove the residual
Escrow to the Reject, jam occurs at the
I3831 media at the moving path (8, 9, 10, 12).
Escrow entry sensor or 3-Way Gate 2
2. Execute initialization.
control sensor (FDS15 or FDS12).
1. Check the BM2(7) Lock state.
I3832 [Entry In/Out]BM2 moving part is open.
2. Execute initialization.
1. Check the BM2(7) Lock state.
I3833 [Entry In/Out]BM3 moving part is open.
2. Execute initialization.
[Entry In/Out]CCIM is not detected on the
I3834 1. Mount the CCIM on the home position.
home position.
1. Check the SCM(2) Lock state.
I3835 [Entry In/Out]SCM Cover Open
2. Execute initialization.
1. Check whether the Cassette2(15) is on the
[Entry In/Out]Cassette2 is not on the home
I3836 home position.
position.
2. Execute initialization.
1. If EVO CST is installed, find CN58 connector
[Entry In]CCIM32 EVO CST install signal is on mainboard and then insert exact cable.
I383A
detected at none CCIM32 board. 2. If EVO CST is not installed, repair the
mainboard.
1. Remove the residual media in the device.
I3841 [Entry In/Out]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I3842 [Entry In/Out]Timeout occurs in operation.
2. Execute initialization.
[Entry In/Out] A undefined command is 1. Execute CCIM initialization.
I3843 received with the additional byte of Initialize 2. Reboot the system when the same error
command. occurs after initialization.
1. Open the BM2(12) and remove the residual
[Entry In/Out]Media remaining at the Print
I3844 media at the moving path (10, 11).
part
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-251

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(12) and remove the residual
[Entry In/Out]PRS02 Dark when executing
I3845 media at the moving path (10, 11).
initialization while INK is mounted.
2. Execute initialization.
[Entry In/Out]INK cartridge assy is not on 1. Mount the INK cartridge ASSY on the home
I3846
the home position. position.
[Entry In/Out]ALG, Recog moving path 1. Remove the residual media in the device.
I3851
motors do not run. 2. Execute initialization.
[Entry In/Out]PRT, RT Box, Reject entry 1. Remove the residual media in the device.
I3852
part motors do not run. 2. Execute initialization.
[Entry In/Out]Media remain on the moving 1. Remove the residual media in the device.
I3855
path. 2. Execute initialization.
[Entry In/Out]After unwinding Escrow,
1. Remove the residual media in the device.
I3859 PRS01, RJS08, FDS09, FDS12, FDS18
2. Execute initialization.
detection error occurs.
1. Open the BM2(7) and remove the residual
[Entry In/Out] The number of notes in the
I385A media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Entry In/Out] The number of notes in the
I385B media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Entry In/Out]The number of notes in the
I385C media at the moving path (6, 7, 8, 9).
RT box is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Entry In/Out] The number of notes passed
I385D media at the moving path (6, 7, 8, 9).
3Way-Gate1 and 2 is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I3861 [Entry In/Out]RT Box Full.
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
[Entry In/Out]Media remain on the moving media at the moving path (6, 7, 8, 9).
I3862
path. 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).
2. Open the door of Reject(9) part and remove
[Entry In/Out] Timeout of the 3Way-Gate1
I3866 the residual media.
and 2 operation occurs.
3. Open the BM2(12) and remove the residual
media at the moving path (10, 11).
4. Execute initialization.
1. Remove the residual media in the device.
I3867 [Entry In/Out]Timeout occurs in operation.
2. Execute initialization.
[Entry In/Out]Timeout of forced inhale at the 1. Remove the residual media in the device.
I3868
Bundle part 2. Execute initialization.
[Entry In/Out]CST2 operation timeout 1. Remove the residual media in the device.
I3869
(Bundle->Escrow->CST2) 2. Execute initialization.
[Entry In/Out]Timeout occurs while resetting 1. Remove the residual media in the device.
I386A
in Bundle mode (Retract) 2. Execute initialization.
[Entry In/Out]Timeout occurs during 1. Remove the residual media in the device.
I386B
preparing for CST2 store 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-252

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Entry In/Out]Timeout occurs while resetting 1. Remove the residual media in the device.
I386C
in Bundle mode (CST2) 2. Execute initialization.
[Entry In/Out]CST1 store timeout (Escrow- 1. Remove the residual media in the device.
I386D
>CST2) 2. Execute initialization.
[Entry In/Out]CST2 store timeout (Escrow- 1. Remove the residual media in the device.
I386E
>CST2) 2. Execute initialization.
[Entry In/Out]Timeout of checking residual 1. Remove the residual media in the device.
I386F
media in Bundle occurs during initialization. 2. Execute initialization.
1. Remove the residual media at the Escrow
part (12).
2. Remove the media residual at the Escrow
[Entry In/Out] Failed to rewind while the
I3870 (ESS01, ESS02, ESS03) and the pollution.
Escrow is empty (logical sensor is empty)
3. If no alien material exists, check whether the
sensor is polluted.
4. Execute CCIM initialization.
[Entry In/Out]Deposit reject command is
1. Remove the residual media in the device.
I3871 received when the residual media are not
2. Execute initialization.
detected at the Reject part.
[Entry In/Out]Detects residual media at the 1. Remove the residual media in the device.
I3872
Reject part 2. Execute initialization.
1. Remove the residual media in the device.
[Entry In/Out]A fault occurs while preparing
I3879 2. Check the BC Cover(3) Lock state.
for BC part.
3. Execute initialization.
1. Check the cable connecting between Main
I387A [Entry In/Out]BC response timeout.
and BC (Connector CN37).
[Entry In/Out] The number of notes which 1. Remove the residual media in the device.
I387B have passed BC is not consistent with that 2. Check the BC Cover(3) Lock state.
of Escrow and Reject. 3. Execute initialization.
1. Remove the residual media in the device.
[Entry In/Out]BC operation is not
I387C 2. Check the BC Cover(3) Lock state.
completed.
3. Execute initialization.
[Entry In/Out]CCIM32 I/F was changed
I38C0 1. System restart
without setting.
1. Remove the residual media in the device.
I38E0 [Entry In/Out]Anomaly of check information
2. Execute initialization.
1. Execute CCIM initialization.
[Entry In/Out]Internal Error while the main
I38F1 2. Reboot the system when the same error
task is operating.
occurs after initialization.
1. Open the BM2(7) and BM2(12) and remove
[Entry In/Out] Failed to move to 3-Way 1 or the residual media at the moving path (7, 8, 9,
I38FF
3-Way 2 Gate position 10).
2. Execute initialization.
1. Open the BC cover(3) and remove the
[Entry In/Out] Jam at the BC entry sensor
I3B01 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
1. Open the alignment(4) cover and remove the
[Entry In/Out] Jam at the Align detection residual media and alien materials.
I3B02
sensor (AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-253

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the alignment(4) cover and remove the
[Entry In/Out] Jam at the Align detection residual media and alien materials.
I3B03
sensor (AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Entry In/Out] Jam at the Recog detection 2. Initialize the device.
I3B04
sensor (RCS01). 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Entry In/Out] Jam at the Align detection
I3B05 2. Initialize the device.
sensor (AAS05)
6. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Entry In/Out] Jam at the Align detection residual media and alien materials.
I3B06
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Jam at Recog exit moving the residual media and alien material.
I3B07
path sensor (FDS07) 2. Open the BM5 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Entry In/Out]Jam at Recog exit moving residual media and alien materials.
I3B09
path sensor (FDS07). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Entry In/Out]Jam at the second moving remove the residual media and alien materials.
I3B12
path sensor (FDS09) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Entry In/Out]Jam at Escrow entry sensor 1. Open the BM6 moving path and then remove
I3B15
(FDS15) the residual media and alien materials.

1. Open the BM3 moving path and then remove

[Entry In/Out]Jam at RT Box entry detection the residual media and alien materials.
I3B16
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Entry In/Out]Jam at Cassette1 entry media at the moving path (6) and
I3B18
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Entry In/Out]Jam at Cassette2entry
I3B19 entry (11).
detection sensor (FDS19)
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-254

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
I3B21 [Entry In/Out] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I3B22 [Entry In/Out] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I3B23 [Entry In/Out] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I3B24 [Entry In/Out] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I3B25 [Entry In/Out] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I3B26 [Entry In/Out] Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Entry In/Out] Jam at the BC entry sensor
I3B27 residual media and alien materials.
(BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Entry In/Out] Jam at the BC entry sensor
I3B28 residual media and alien materials.
(BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Entry In/Out] Jam at the BC entry sensor
I3B29 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
[Entry In/Out]Jam at Escrow entry sensor 1. Open the BM4 moving path and then remove
I3B2A
(FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Jam at the Align entry residual media and alien materials.
I3B2B
detection sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Entry In/Out]Align detection sensor
I3B2C 2. Initialize the device.
(AAS05) jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Align detection sensor residual media and alien materials.
I3B2D
(AAS03) jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Entry In/Out]Recog detection sensor 2. Initialize the device.
I3B2E
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-255

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Jam at Recog exit moving the residual media and alien material.
I3B2F
sensor (FDS07). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Jam at Recog exit moving the residual media and alien material.
I3B30
sensor (FDS23). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Entry In/Out]Jam at the second moving residual media and alien materials.
I3B31
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Entry In/Out]Jam at the 3Way2 control remove the residual media and alien materials.
I3B32
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Entry In/Out]Jam at Cassette1 entry media at the moving path (6) and
I3B33
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Entry In/Out]Jam at the sensor (NCS07)
1. Check residual media or alien materials at
I3B34 detecting the number of papers which enter
the Cassette1(14) entry and remove those.
into the Cassette1.
[Entry In/Out]Reject detection sensor 1. Remove the residual media in the device.
I3B35
(RJS08 jam. 2. Execute initialization.
1. Open the third moving path (8) and then
[Entry In/Out]Print detection sensor remove the residual media and alien materials.
I3B36
(PRS01) jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Entry In/Out]Jam at RT Box entry detection the residual media and alien materials.
I3B37
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Entry In/Out]Jam at RT Box full sensor media at the moving path (6, 7, 8, 9).
I3B38
(RTS02) jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Entry In/Out]Jam at Cassette2entry
I3B39 entry (11).
detection sensor (FDS19)
2. Execute initialization.
[Entry In/Out]Jam at the sensor (CCS07)
1. Check residual media or alien materials at
I3B3A detecting the number of papers which enter
the Cassette2(15) entry and remove those.
into the Cassette2.

© Hyosung TNS, Inc. All Rights Reserved. 5-256

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Entry In/Out]FDS01 Light Time out(280ms) 3. If no alien material exists in the Bundle(1),
I3C01
fault when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Entry In/Out]FDS02 Light Timeout(88ms)
I3C02 sensor and the Bundle.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Entry In/Out]FDS03 Light Timeout(500ms)
I3C03 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Entry In/Out]FDS04 Light Timeout(500ms)
I3C04 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Entry In/Out]FDS05 Light Timeout(88ms)
I3C05 sensor and the Bundle.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Entry In/Out]FDS03, 04 Light SCM Separation and Send Check (FDS01)
I3C06 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Entry In/Out]BCS01 Light Timeout(500ms) 3. Check the SCM Half Lock state.
I3C07
fault when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-257

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Entry In/Out]BCS02 Light Timeout(500ms) 3. Check the SCM Half Lock state.
I3C08
fault when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Entry In/Out]BCS01,BCS02 Light
3. Check the SCM Half Lock state.
I3C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I3C0A [Entry In/Out]FDS15 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Entry In/Out]AAS06 is not reached (Light 3. Check the BC and SCM Half Lock state.
I3C0B
JAM) fault when separating media. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Alignment(4) Open
I3C0C [Entry In/Out]AAS05 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I3C0D [Entry In/Out]AAS03 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I3C0E [Entry In/Out]RCS01 Light Timeout fault
2. Alignment(4) part residual media
1. Remove the internal media and alien
materials in the Recognition(5).
I3C0F [Entry In/Out]FDS07 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
I3C10 [Entry In/Out]FDS23 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
the residual media and alien material.
I3C11 [Entry In/Out]FDS09 Light Timeout fault
2. Open the BM3 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-258

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and then remove the
residual media and alien materials.
I3C12 [Entry In/Out]FDS12 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and then remove the
residual media and alien materials.
I3C13 [Entry In/Out]FDS18 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
media at the moving path (6) and
I3C14 [Entry In/Out]NCS07 Light Timeout fault
Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I3C15 [Entry In/Out]RJS08 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I3C16 [Entry In/Out]PRS01 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I3C17 [Entry In/Out]FDS16 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I3C18 [Entry In/Out]RTS02 Light Timeout fault
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the third moving path (8) and then
I3C19 [Entry In/Out]FDS19 Light Timeout fault remove the residual media and alien materials.
2. Execute initialization.
1. Check whether the Cassette2(11) is on the
I3C1A [Entry In/Out]CCS07 Light Timeout fault home position.
2. Execute initialization.
1. SCM(2) Open
[Entry In/Out]Error occurred by the notes
I3D01 2. Remove the notes and alien materials in the
disorder on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the notes
I3D02 2. Remove the notes and alien materials in the
disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the notes
I3D03 2. Remove the notes and alien materials in the
disorder on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the notes
I3D04 2. Remove the notes and alien materials in the
disorder on the FDS04
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-259

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Entry In/Out]Error occurred by the notes
I3D05 2. Remove the notes and alien materials in the
disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the notes
I3D06 2. Remove the notes and alien materials in the
disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the notes
I3D07 residual media and alien materials.
disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the notes
I3D08 residual media and alien materials.
disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the notes
I3D09 residual media and alien materials.
disorder on the BCS01,BCS02
2. Check the BC Lock state.
[Entry In/Out]Error occurred by the notes 1. Open the BM4 moving path and then remove
I3D0A
disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Error occurred by the notes residual media and alien materials.
I3D0B
disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Entry In/Out]Error occurred by the notes
I3D0C 2. Initialize the device.
disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Error occurred by the notes residual media and alien materials.
I3D0D
disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Entry In/Out]Error occurred by the notes 2. Initialize the device.
I3D0E
disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
"1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Error occurred by the notes the residual media and alien material.2. Open
I3D0F
disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Error occurred by the notes the residual media and alien material.
I3D10
disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Entry In/Out]Error occurred by the notes residual media and alien materials.
I3D11
disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)

© Hyosung TNS, Inc. All Rights Reserved. 5-260

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
[Entry In/Out]Error occurred by the notes remove the residual media and alien materials.
I3D12
disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Entry In/Out]Error occurred by the notes media at the moving path (6) and
I3D13
disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Entry In/Out]Error occurred by the notes 1. Check residual media or alien materials at
I3D14
disorder on the NCS07 the Cassette1(14) entry and remove those.
[Entry In/Out]Error occurred by the notes 1. Remove the residual media in the device.
I3D15
disorder on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Entry In/Out]Error occurred by the notes remove the residual media and alien materials.
I3D16
disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Entry In/Out]Error occurred by the notes the residual media and alien materials.
I3D17
disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Entry In/Out]Error occurred by the notes media at the moving path (6, 7, 8, 9).
I3D18
disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Entry In/Out]Error occurred by the notes
I3D19 entry (11).
disorder on the FDS19
2. Execute initialization.
[Entry In/Out]Error occurred by the notes 1. Check residual media or alien materials at
I3D1A
disorder on the CCS07 the Cassette2(15) entry and remove those.
1. SCM(2) Open
[Entry In/Out]Continuous note gap disorder
I3D33 2. Remove the notes and alien materials in the
error on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Continuous note gap disorder
I3D34 2. Remove the notes and alien materials in the
error on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Continuous note gap disorder
I3D35 2. Remove the notes and alien materials in the
error on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Continuous note gap disorder
I3D36 2. Remove the notes and alien materials in the
error on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Continuous note gap disorder
I3D37 2. Remove the notes and alien materials in the
error on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Continuous note gap disorder
I3D38 2. Remove the notes and alien materials in the
error on the FDS03,FDS04
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-261

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Entry In/Out]Continuous note gap disorder
I3D39 residual media and alien materials.
error on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Entry In/Out]Continuous note gap disorder
I3D3A residual media and alien materials.
error on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Entry In/Out]Continuous note gap disorder
I3D3B residual media and alien materials.
error on the BCS01,BCS02
2. Check the BC Lock state.
[Entry In/Out]Continuous note gap disorder 1. Open the BM4 moving path and then remove
I3D3C
error on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Continuous note gap disorder residual media and alien materials.
I3D3D
error on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Entry In/Out]Continuous note gap disorder
I3D3E 2. Initialize the device.
error on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Continuous note gap disorder residual media and alien materials.
I3D3F
error on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Entry In/Out]Continuous note gap disorder 2. Initialize the device.
I3D40
error on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Continuous note gap disorder the residual media and alien material.
I3D41
error on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Continuous note gap disorder the residual media and alien material.
I3D42
error on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Entry In/Out]Continuous note gap disorder residual media and alien materials.
I3D43
error on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Entry In/Out]Continuous note gap disorder remove the residual media and alien materials.
I3D44
error on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-262

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and remove the residual
[Entry In/Out]Continuous note gap disorder media at the moving path (6) and
I3D45
error on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Entry In/Out]Continuous note gap disorder 1. Check residual media or alien materials at
I3D46
error on the NCS07 the Cassette1(14) entry and remove those.
[Entry In/Out]Continuous note gap disorder 1. Remove the residual media in the device.
I3D47
error on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Entry In/Out]Continuous note gap disorder remove the residual media and alien materials.
I3D48
error on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Entry In/Out]Continuous note gap disorder the residual media and alien materials.
I3D49
error on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Entry In/Out]Continuous note gap disorder media at the moving path (6, 7, 8, 9).
I3D4A
error on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Entry In/Out]Continuous note gap disorder
I3D4B entry (11).
error on the FDS19
2. Execute initialization.
[Entry In/Out]Continuous note gap disorder 1. Check residual media or alien materials at
I3D4C
error on the CCS07 the Cassette2(15) entry and remove those.
1. SCM(2) Open
[Entry In/Out]Error occurred by the
I3E01 2. Remove the notes and alien materials in the
Transport Path on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the
I3E02 2. Remove the notes and alien materials in the
Transport Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the
I3E03 2. Remove the notes and alien materials in the
Transport Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the
I3E04 2. Remove the notes and alien materials in the
Transport Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the
I3E05 2. Remove the notes and alien materials in the
Transport Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the
I3E06 2. Remove the notes and alien materials in the
Transport Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the
I3E07 residual media and alien materials.
Transport Path on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the
I3E08 residual media and alien materials.
Transport Path on the BCS02
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-263

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the
I3E09 residual media and alien materials.
Transport Path on the BCS01,BCS02
2. Check the BC Lock state.
[Entry In/Out]Error occurred by the 1. Open the BM4 moving path and then remove
I3E0A
Transport Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Error occurred by the residual media and alien materials.
I3E0B
Transport Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Entry In/Out]Error occurred by the
I3E0C 2. Initialize the device.
Transport Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Error occurred by the residual media and alien materials.
I3E0D
Transport Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Entry In/Out]Error occurred by the 2. Initialize the device.
I3E0E
Transport Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Error occurred by the the residual media and alien material.
I3E0F
Transport Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Error occurred by the the residual media and alien material.
I3E10
Transport Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Entry In/Out]Error occurred by the residual media and alien materials.
I3E11
Transport Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Entry In/Out]Error occurred by the remove the residual media and alien materials.
I3E12
Transport Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Entry In/Out]Error occurred by the media at the moving path (6) and
I3E13
Transport Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Entry In/Out]Error occurred by the 1. Check residual media or alien materials at
I3E14
Transport Path on the NCS07 the Cassette1(14) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-264

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Entry In/Out]Error occurred by the 1. Remove the residual media in the device.
I3E15
Transport Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Entry In/Out]Error occurred by the remove the residual media and alien materials.
I3E16
Transport Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Entry In/Out]Error occurred by the the residual media and alien materials.
I3E17
Transport Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Entry In/Out]Error occurred by the media at the moving path (6, 7, 8, 9).
I3E18
Transport Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Entry In/Out]Error occurred by the
I3E19 entry (11).
Transport Path on the FDS19
2. Execute initialization.
[Entry In/Out]Error occurred by the 1. Check residual media or alien materials at
I3E1A
Transport Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Entry In/Out]Error occurred by the
I3E1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Entry In/Out]Error occurred by the
I3E1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Entry In/Out]Error occurred by the Return
I3F01 2. Remove the notes and alien materials in the
Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the Return
I3F02 2. Remove the notes and alien materials in the
Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the Return
I3F03 2. Remove the notes and alien materials in the
Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the Return
I3F04 2. Remove the notes and alien materials in the
Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the Return
I3F05 2. Remove the notes and alien materials in the
Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Entry In/Out]Error occurred by the Return
I3F06 2. Remove the notes and alien materials in the
Transport Path(FDS03,FDS04)
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the Return
I3F07 residual media and alien materials.
Transport Path( BCS01)
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-265

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the Return
I3F08 residual media and alien materials.
Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Entry In/Out]Error occurred by the Return
I3F09 residual media and alien materials.
Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Entry In/Out]Error occurred by the Return 1. Open the BM4 moving path and then remove
I3F0A
Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Error occurred by the Return residual media and alien materials.
I3F0B
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Entry In/Out]Error occurred by the Return
I3F0C 2. Initialize the device.
Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Entry In/Out]Error occurred by the Return residual media and alien materials.
I3F0D
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Entry In/Out]Error occurred by the Return 2. Initialize the device.
I3F0E
Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Error occurred by the Return the residual media and alien material.
I3F0F
Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Entry In/Out]Error occurred by the Return the residual media and alien material.
I3F10
Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Entry In/Out]Error occurred by the Return residual media and alien materials.
I3F11
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Entry In/Out]Error occurred by the Return remove the residual media and alien materials.
I3F12
Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Entry In/Out]Error occurred by the Return media at the moving path (6) and
I3F13
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-266

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Entry In/Out]Error occurred by the Return 1. Check residual media or alien materials at
I3F14
Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Entry In/Out]Error occurred by the Return 1. Remove the residual media in the device.
I3F15
Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Entry In/Out]Error occurred by the Return remove the residual media and alien materials.
I3F16
Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)
"1. Open the BM3 moving path and then
remove the residual media and alien
[Entry In/Out]Error occurred by the Return
I3F17 materials.2. Check the arrangement state of
Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Entry In/Out]Error occurred by the Return media at the moving path (6, 7, 8, 9).
I3F18
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Entry In/Out]Error occurred by the Return
I3F19 entry (11).
Transport Path( FDS19)
2. Execute initialization.
[Entry In/Out]Error occurred by the Return 1. Check residual media or alien materials at
I3F1A
Transport Path( CCS07) the Cassette2(15) entry and remove those.
[Deposit Count/Check] CEN Bundle Cover
I4084 1. Check CEN Bundle Cover Status
Open Error
1. Execute CCIM initialization.
[Deposit Count/Check] Receives undefined
I40C1 2. Reboot the system when the same error
USB CONTROL command.
occurs after initialization.
[Deposit Count/Check]A wrong size is 1. Execute CCIM initialization.
I40C2 received during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]The size of USB bulk
I40C3 2. Reboot the system when the same error
data is 0 or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of transmitting
I40CF 2. Reboot the system when the same error
the same seq of SP.
occurs after initialization.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
3. Check the SCM Half Lock state.
I40D8 [Deposit Count/Check]Narrow media.
4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
"1. Execute CCIM initialization action. 2.
[Deposit Count/Check]Cassette1 Task
I4102 Reboot the system when the same error occurs
force shut down.
after initialization."
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of calling a
I4103 2. Reboot the system when the same error
undefined command from Cassette1.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-267

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I4104 2. Reboot the system when the same error
undefined process flow from Cassette1.
occurs after initialization.
1. Check the Cassette1(14) installation state
[Deposit Count/Check]Cassette1 position or and door open state.
I4105
door open fault 2. Check Cassette1 home position (NCS01)
sensor connection cable.
1. Check the jam when moving the push plate
[Deposit Count/Check] Fault of causing
left/right/vertically and manually.
I4106 retry of moving the Cassette1 Push Plate
2. Check the Cassette1 push plate motor
Bottom position.
(NCM01) running and cable connection.
[Deposit Count/Check]Jam at the sensor
1. Check residual media or alien materials at
I4107 (NCS07) detecting the number of papers
the Cassette1(14) entry and remove those.
which enter into the Cassette1.
1. Check the arrangement state of the
banknotes in the Cassette1(14).
[Deposit Count/Check] Fault of causing
2. Check the stack position (NCS06) and the
I4108 retry of moving the Cassette1 Push Plate
media entry detection (NCS09) prism state.
top position.
3. If the same fault continuously occurs after
checking the device, replace the Cassette1(14)

1. Check the Cassette1 media guide motor

[Deposit Count/Check] Fault of exceeding
(NCM02) running and cable connection.
I4109 the retries when the Cassette1 Clamp failed
2. If the same fault continuously occurs after
to move to the position (NCS08 Light).
checking the device, replace the Cassette1(14)

[Deposit Count/Check] Fault that the home 1. Check the Cassette1 media guide motor
position is not detected even when the (NCM02) running and cable connection.
I410A
Cassette1 Clamp is running at the home 2. If the same fault continuously occurs after
position (NCS08 Light). checking the device, replace the Cassette1(14)
1. Check the arrangement state of banknotes
in the Cassette.
[Deposit Count/Check] Failure to detect the 2. Check the Stack position sensor (NCS06)
I410B bottom (NCS05) when the Cassette1 Push lever operation state.
Plate Stack moves 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette1 Bottom
sensor(NCS05).
[Deposit Count/Check]The request number 1. Execute CCIM initialization.
I4112 is 0 when checking the deposit in 2. Reboot the system when the same error
Cassette1. occurs after initialization.
[Deposit Count/Check]The request number 1. Execute CCIM initialization.
I4113 exceeds 200 when checking the deposit in 2. Reboot the system when the same error
Cassette1. occurs after initialization.
[Deposit Count/Check]The request number 1. Execute CCIM initialization.
I4114 does not exist when checking the deposit in 2. Reboot the system when the same error
Cassette1. occurs after initialization.
"1. Execute CCIM initialization action. 2.
[Deposit Count/Check]Cassette2 Task
I4202 Reboot the system when the same error occurs
force shut down.
after initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-268

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of calling a
I4203 2. Reboot the system when the same error
undefined command from Cassette2.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I4204 2. Reboot the system when the same error
undefined process flow from Cassette2.
occurs after initialization.
1. Check the Cassette2(15) installation state
[Deposit Count/Check]Cassette2 position of and door open state.
I4205
door open fault 2. Check Cassette2 home position (CCS01)
sensor connection cable.
1. Check the jam when moving the push plate
[Deposit Count/Check] Fault of causing
left/right/vertically and manually.
I4206 retry of moving the Cassette2 Push Plate
2. Check the Cassette2 push plate motor
Bottom position.
(CCM01) running and cable connection.
[Deposit Count/Check]Jam at the sensor 1. Check residual media or alien materials at
(CCS07, CCS11, CCS12) detecting the the Cassette2(15) and remove those.
I4207
number of papers which enter into the 2. Check the installation status of Cassette and
Cassette2. sensors.
1. Check the arrangement state of the
banknotes in the Cassette2(15).
[Deposit Count/Check] Fault of causing
2. Check the stack position (CCS06) and the
I4208 retry of moving the Cassette2 Push Plate
media entry detection (CCS09) prism state.
top position.
3. If the same fault continuously occurs after
checking the device, replace the Cassette2(15)
1. Check the Cassette2 media guide motor
[Deposit Count/Check] Fault of exceeding (CCM02) running and cable connection.
I4209 the retries when the Cassette2 Clamp failed 2. If the same fault continuously occurs after
to move to the position (CCS08 Light). checking the device, replace the
Cassette2(15).
[Deposit Count/Check] Fault that the home 1. Check the Cassette2 media guide motor
position is not detected even when the (CCM02) running and cable connection.
I420A
Cassette2 Clamp is running at the home 2. If the same fault continuously occurs after
position (CCS08 Light). checking the device, replace the Cassette2(15)
1. Check the arrangement state of banknotes
in the Cassette.
[Deposit Count/Check] Failure to detect the 2. Check the Stack position sensor (CCS06)
I420B bottom (CCS05) when the Cassette2 Push lever operation state.
Plate Stack moves. 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette2 Bottom
sensor(CCS05).
[Deposit Count/Check]The installation
1. Check the installation status of Cassette and
I4210 status of ccim32 cst was changed while
sensors.
transaction.
[Deposit Count/Check]The request number 1. Execute CCIM initialization.
I4212 is 0 when checking the deposit in 2. Reboot the system when the same error
Cassette2. occurs after initialization.
[Deposit Count/Check]The request number 1. Execute CCIM initialization.
I4213 exceeds 200 when checking the deposit in 2. Reboot the system when the same error
Cassette2. occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-269

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Count/Check]The request number 1. Execute CCIM initialization.
I4214 does not exist when checking the deposit in 2. Reboot the system when the same error
Cassette1. occurs after initialization.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Count/Check]Low-speed moving Bundle low-speed wheel position control
I4301
path sensor fault. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Deposit Count/Check]Low-speed moving 2. Reboot the system when the same error
I4302
path up fault occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Deposit Count/Check]Low-speed moving 2. Reboot the system when the same error
I4303
path down fault occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check and remove the alien materials in the
Bundle Shutter Open (BDS11) and
I4304 [Deposit Count/Check]Shutter sensor fault. Close(BDS12) sensors.
2. If no alien material exists, check whether the
sensor is polluted.
1. Check whether the part connected to the
external shutter normally operates.
I4305 [Deposit Count/Check]Shutter Open fault. 2. Check whether the shutter driving motor
(BDM01) runs.
3. Check the motor connection cable.
1. Check whether the part connected to the
external shutter normally operates.
I4306 [Deposit Count/Check]Shutter Close fault. 2. Check whether the shutter driving motor
(BDM01) runs.
3. Check the motor connection cable.
"1. Remove if any residue in bundle bill press
[Deposit Count/Check] Failure of bill press (BDS15, BDS16) module.2. If no residue, clean
I4307
sensor if any contamination on sensors in bundle bill
press."
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Deposit Count/Check]Billpress moving check and remove the alien materials in the
I4308
path position startup fault Bundle Bill Press home Position (BDS15)
sensor.
4. If no alien material exists, check whether the
sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-270

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Deposit Count/Check]Billpress separation 3. If the Billpress is up, check whether the state
I4309
position startup fault. is BDS18 Dark.
4. If it is not dark, move the P Roller and check
whether the state of BDS18 is changed.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Deposit Count/Check]Billpress residual
I430A check and remove the alien materials in the
position startup fault.
Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the
sensor is polluted
"1. Remove if any residue in bundle(1)
module.2. Remove if any residue in bill press.3.
[Deposit Count/Check] Failure of bill press Remove if any residue in sensors (BDS15,
I430B
moving to reject position BDS16) of bundle bill press.4. Clean if any
contamination of sensors (BDS15, BDS16) of
bundle bill press."
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Deposit Count/Check]Media remaining at
I430D Bundle(1).
the Bundle.
3. If no alien material exists, check whether the
sensor in the Bundle(1) is polluted.
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Deposit Count/Check] Sensor fault when
I430F Bundle entry part (BDS01, BDS02) sensors.
preparing for separation of media.
3. If no alien material exists, check whether the
sensor is polluted.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Count/Check] Fault of receiving
Bundle low-speed wheel position control
I4312 media returned due to low-speed moving
(BDS14) sensor.
path up.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of calling a
I4315 2. Reboot the system when the same error
undefined command from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I4318 2. Reboot the system when the same error
undefined process flow from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]BDS06 Dark 2. Check whether the sensor (BDS06)
I4319 Timeout when performing low-speed detecting the Bundle low-speed moving path
moving path down media is polluted when the same error occurs
after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-271

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
[Deposit Count/Check] Fault of exceeding
I4321 Check and remove the alien materials in the
the limit of media separation trials.
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
[Deposit Count/Check]BDM03 Motor do not
I4322 1. Check BDM03 Motor Operation.
run.
[Deposit Count/Check]BDM05 Motor do not
I4324 1. Check BDM05 BillPress Motor Operation.
run.
1. Check Alignment Sensor and Motor in
Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
[Deposit Count/Check]Bundle Align
I4331 4. If no alien material exists in the Bundle(1),
Sensor(BDS13) Dark fault
Check and remove the alien materials in the
internal sensors.
5. If no alien material exists, check whether the
Bundle sensor is polluted

1. Check Alignment Sensor and Motor in

Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
[Deposit Count/Check]Bundle Align
I4332 4. If no alien material exists in the Bundle(1),
Sensor(BDS13) Light fault
Check and remove the alien materials in the
internal sensors.
5. If no alien material exists, check whether the
Bundle sensor is polluted

1. Check the inside of the Bundle(1).

2. Remove the alien materials in the Bundle(1).
3. If no alien material exists in the Bundle(1),
[Deposit Count/Check]WET NOTE
I4335 Check and remove the alien materials in the
detected
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
"1. Check and remove if any residue or dirt in
bundle (1) note separation module.2. If no
residue or dirt in the bundle(1), check and
[Deposit Count/Check] Light jam in BDS07 remove if any residue or dirt in sensors of the
I4340
during separation bundle module.3. If no residue or dirt in the
sensors of the bundle(1), clean if any
contamination of sensors in bundle(1)
module.4. Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-272

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check and remove if any residue or dirt in
bundle (1) note separation module.2. If no
residue or dirt in the bundle(1), check and
[Deposit Count/Check] Light jam in BDS08 remove if any residue or dirt in sensors of the
I4341
or BDS09 during separation bundle module.3. If no residue or dirt in the
sensors of the bundle(1), clean if any
contamination of sensors in bundle(1)
module.4. Execute initialization."
"1. Check and remove if any residue or dirt in
bundle (1) note separation module and SCM
(Separator Control Module).2. If no residue or
dirt in the bundle(1), check and remove if any
[Deposit Count/Check] Light jam in FDS01
I4342 residue or dirt in sensors of the bundle
during separation
module.3. If no residue or dirt in the sensors of
the bundle(1), clean if any contamination of
sensors in bundle(1) module.4. Execute
initialization."
"1. Open SCM(2) for cleaning.2. Remove if any
residue in SCM separation dispense checking
[Deposit Count/Check] Light jam in either
I4343 sensor. (FDS01)3. Clean if any contamination
FDS03 or 04 during separation
on FDS01 sensor.4. Lock SCM firmly in order
to prevent the half lock."
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Count/Check]FDS02 and 05 Light SCM Separation and Send Check (FDS01)
I4344 Timeout (88 ms) fault when separating sensor and the Bundle.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Count/Check] SCM residual fault 3. Check the SCM Half Lock state.
I4345
(Timeout 500 ms) when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Deposit Count/Check] AAS06 is not
3. Check the BC and SCM Half Lock state.
I4346 reached (Light JAM) when separating
4. If no alien material exists in the BC and
media (timeout 600 ms).
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-273

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Count/Check]2 or more media are 3. Check the SCM Half Lock state.
I4349
separated at one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Execute CCIM initialization action.
[Deposit Count/Check]Bundle Sub action
I434A 2. Reboot the system when the same error
Timeout
occurs after initialization.
[Deposit Count/Check] After Detect Front
"1. SCM / Bundle Open.2. Remove the notes at
I434B Edge at FDS03/04, Detect 2 or more media
SCM and Bundle."
at Bundle.
[Deposit Count/Check] After align, Detect 2 "1. SCM / Bundle Open.2. Remove the notes at
I4353
or more media at Bundle. SCM and Bundle."
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Count/Check]2 or more media are 3. Check the SCM Half Lock state.
I4359
separated at one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the SCM(2) and BC(3) cover and
[Deposit Count/Check]Media remaining at
I4360 remove the residual media.
the SCM and BC part
2. Execute initialization.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Count/Check]2 or more media are 3. Check the SCM Half Lock state.
I4369
separated at one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Deposit Count/Check] Detecting upward
2. Reboot the system when the same error
I4370 operation fail at the low speed moving path
occurs.
in throat part.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Deposit Count/Check] Detecting downward
2. Reboot the system when the same error
I4371 operation fail at the low speed moving path
occurs.
in throat part.
3. Replace the motor and cables when the
same error occurs after checking the device.

© Hyosung TNS, Inc. All Rights Reserved. 5-274

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Count/Check] Sensor fail at the Bundle low speed wheel position
I4372
low speed moving path in throat part. control(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Count/Check]2 or more media are 3. Check the SCM Half Lock state.
I4379
separated at one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
"1. Execute CCIM initialization action. 2. Check
[Deposit Count/Check] CEN Bundle
I4385 the Bundle low speed moving path(BDM02)
Detecting Error
and BDS03, BDS13 Sensor Status."
1. Execute CCIM initialization.
2. Reboot the system when the same error
[Deposit Count/Check]Ultrasonic sensor occurs after initialization.
I43D2
does not operate. 3. Check whether the SCM internal ultrasonic
sensor (FDS06) is polluted when the same
error occurs after rebooting.
1. Check the cable connecting between Main
I43D3 [Deposit Count/Check]BC Task Timeout.
and BC (Connector CN37).
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
3. Check the SCM Half Lock state.
I43D4 [Deposit Count/Check]Short media.
4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Double notes discharge reject code
[Deposit Count/Check]Double notes are
I43D6 2. If this case frequently occurs, check the state
detected.
of the separation roller in the Bundle(1).
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
3. Check the SCM Half Lock state.
I43D8 [Deposit Count/Check]Narrow media.
4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Execute CCIM initialization.
I43F0 [Deposit Count/Check]Bundle Task Skip. 2. Reboot the system when the same error
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-275

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. SCM(2) Open.2. Remove the notes and
alien materials in the SCM and the Bundle.3.
I43F8 [Deposit Count/Check]Short media. Check the SCM Half Lock state.4. If no alien
material exists in the SCM, check whether the
BDS08, BDS09 are polluted."
1. Execute CCIM initialization.
[Deposit Count/Check]Bundle task force
I43FF 2. Reboot the system when the same error
shutdown.
occurs after initialization.
1. Execute CCIM initialization.
I4401 [Deposit Count/Check]BC Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]BC task force
I4402 2. Reboot the system when the same error
shutdown.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of calling a
I4403 2. Reboot the system when the same error
undefined command from BC.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I4404 2. Reboot the system when the same error
undefined process flow from BC.
occurs after initialization.
[Deposit Count/Check]Fault of exceeding
1. Check the cable connecting between Main
I4405 the limit of retries when BC does not
and BC (Connector CN37).
respond.
[Deposit Count/Check]Abnormal BC 1. Check the cable connecting between Main
I4406
response command. and BC (Connector CN37).
[Deposit Count/Check]Abnormal BCC 1. Check the cable connecting between Main
I4407
received from BC. and BC (Connector CN37).
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of calling a
I4501 2. Reboot the system when the same error
undefined command from Escrow.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I4502 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Escrow entry
2. Remove the media at the Escrow Drum
(ESS03, ESS04) residual fault when
I4503 residual check (ESS03) and output check
preparing for media winding when Escrow
(ESS04) sensor part and the pollution.
has the media
3. Execute CCIM initialization.
[Deposit Count/Check]Tape End (ESS07) 1. Open the Escrow Part(12).
I4504 detection fault when preparing for media 2. Manually remove media from Escrow.
winding when Escrow has media. 3. Initialize.
1. Open the Escrow Part(12).
[Deposit Count/Check]Escrow entry
2. Remove the media at the Escrow Drum
(ESS03, ESS04) residual fault when
I4505 residual check (ESS03) and output check
preparing for media winding when Escrow
(ESS04) sensor part and the pollution.
has no media
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Media remaining in
2. Remove the media residual at the Escrow
Escrow (ESS03, ESS04) when preparing
I4506 (ESS01, ESS02, ESS03, ESS04) and the
for media winding when Escrow has no
pollution.
media
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-276

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit Count/Check]Residual media at 2. Remove the media at the Escrow Drum
I4507 the Escrow entry part (ESS03, ESS04) residual check (ESS03) and output check
when preparing for media discharge (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Count/Check]Escrow Tape ESS06 media and pollution.
I4508 Start(ESS06) detection fault when 2. Rotate the Escrow Knob in clock-wise three
preparing for media discharge. times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Residual media at 2. Remove the media at the Escrow Drum
I4509 the Escrow entry part (ESS03, ESS04) residual check (ESS03) and output check
when resetting the Escrow Mode (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Residual media at 2. Remove the media residual at the Escrow
I450A the Escrow (ESS01, ESS02, ESS03, (ESS01, ESS02, ESS03, ESS04) and the
ESS04) when reset the Escrow mode pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check] Residual media at
2. Remove the media at the Escrow entry
the Escrow output check sensor before the
I450B (FDS15) and output check (ESS04) sensor part
Trigger sensor detects deflecting when
and the pollution.
winding the media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Count/Check]Escrow Tape End ESS07 media and pollution.
I450C (ESS07) detection fault when executing 2. Rotate the Escrow Knob in counterclock-
media winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Count/Check]Escrow Full (ESS05) ESS05 media and pollution.
I450D detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Light jam at the 2. Remove the media between the Escrow
I450E Escrow output check sensor (ESS04) when entry (FDS15) and output check (ESS04)
executing media winding. sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit Count/Check]Dark jam at the 1. Open the Escrow Part(12).
I450F Escrow output check sensor (ESS04) when 2. Remove the ESS04 media and pollution.
executing media winding. 3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I4510 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Jam between the 2. Remove the media at the Escrow entry
I4511 Escrow entry sensor (ESS04) and (FDS15) (FDS15) and output check (ESS04) sensor part
while storing the media. and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-277

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit Count/Check]Jam between the
2. Remove the media at the Escrow entry
Escrow entry (ESS04) and (FDS15) when
I4512 (FDS15) and output check (ESS04) sensor part
processing drum full while storing the
and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Count/Check]Escrow Tape End ESS07 media and pollution.
I4513 (ESS07) detection fault when executing 2. Rotate the Escrow Knob in counterclock-
media winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Count/Check]Escrow Full (ESS05) ESS05 media and pollution.
I4514 detection fault when storing additional 2. Rotate the Escrow Knob in counterclock-
media while terminating media winding. wise three times.
3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I4515 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
[Deposit Count/Check] Residual detection 1. Open the Escrow Part(12).
I4516 (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Light jam at the
2. Remove the ESS04 media and pollution.
I4517 Escrow output check sensor (ESS04) when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
1. Open the Escrow Part(12).
[Deposit Count/Check]Residual media in
2. Remove the ESS01 and ESS02 media and
I4518 the Escrow (ESS01, ESS02) when
pollution.
preparing for media discharge.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check] Escrow Trigger2
2. Remove the ESS04 media and pollution.
I4519 (ESS04) is not detected and timeout occurs
3. Execute CCIM initialization. 4. Check the
when outputting the media.
Escrow Drum running motor (ESM01).
[Deposit Count/Check] Residual detection 1. Open the Escrow Part(12).
I451A sensor (ESS03) Jam before Escrow Drum 2. Remove the ESS03 media and pollution.
when outputting the media. 3. Execute CCIM initialization.
[Deposit Count/Check]Jam at the Escrow 1. Open the Escrow Part(12).
I451B output check sensor (ESS04) when 2. Remove the ESS04 media and pollution.
outputting the media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Residual media in
2. Remove the ESS01 and ESS02 media and
I451C the Escrow (ESS01, ESS02) when
pollution.
preparing for media discharge.
3. Execute CCIM initialization.
[Deposit Count/Check]For Escrow Drum 1. Open the Escrow Part(12).
winding (50ms+2591Step), the tape start is 2. Remove the ESS06 media and pollution.
I4520
not light-detected for 50ms continuously, 3. Check Motor (ESM01)
and a fault occurs when 6s is exceeded. 4. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-278

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Count/Check]For Escrow Drum
1. Execute CCIM initialization.
winding (50ms+2591Step), the Drum motor
I4521 2. Reboot the system when the same error
is not stopped and a fault occurs when a
occurs after initialization.
timeout occurs.
[Deposit Count/Check]For Escrow Drum 1. Open the Escrow Part(12).
winding (50ms+5730Step), the tape start is 2. Remove the ESS06 media and pollution.
I4522
not light-detected for 50ms continuously, 3. Check Motor (ESM01)
and a fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Deposit Count/Check]For Escrow Drum
1. Execute CCIM initialization.
winding (50ms+5730Step), the Drum motor
I4523 2. Reboot the system when the same error
is not stopped and a fault occurs when a
occurs after initialization.
timeout occurs.
1. Open the Escrow Part(12).
[Deposit Count/Check]Residual media at
2. Remove the media at the Escrow Drum
the Escrow entry (ESS03, ESS04) when
I4524 residual check (ESS03) and output check
detecting tape start (45s) by unwinding the
(ESS04) sensor part and the pollution.
Escrow Drum
3. Execute CCIM initialization.
[Deposit Count/Check]When rewinding the
1. Open the Escrow Part(12).
Escrow Drum and detecting the tape start
2. Remove the ESS06 media and pollution.
I4525 (45s), the tape start is not light-detected for
3. Check Motor (ESM01)
50 ms continuously and if 45s is exceeded,
4. Execute CCIM initialization.
a fault occurs.
1. Open the Escrow Part(12).
[Deposit Count/Check]Residual media at
2. Remove the media at the Escrow Drum
the Escrow entry (ESS03, ESS04) when
I4526 residual check (ESS03) and output check
detecting tape start (2093Step) by
(ESS04) sensor part and the pollution.
unwinding the Escrow Drum
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]Residual media at
2. Remove the media at the Escrow Drum
the Escrow entry part (ESS03, ESS04)
I4527 residual check (ESS03) and output check
when setting the tape end position by
(ESS04) sensor part and the pollution.
winding the Escrow Drum
3. Execute CCIM initialization.
[Deposit Count/Check]When winding the
1. Open the Escrow Part(12).
Escrow Drum and setting the tape end, the
2. Remove the ESS07 media and pollution.
I4528 tape end is not dark-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
[Deposit Count/Check]When detecting the 1. Open the Escrow Part(12).
Escrow Drum hole, the drum hole is not 2. Remove the ESS01 and ESS02 media and
I4529
dark-detected (ESS01 or ESS02 Dark) and pollution.
if 150 ms is exceeded, a fault occurs. 3. Execute CCIM initialization.
[Deposit Count/Check]When detecting the
1. Open the Escrow Part(12).
Escrow Drum hole, the drum hole is not
2. Remove the ESS01 and ESS02 media and
I452A light-detected (ESS01, ESS02) after
pollution.
detecting the drum hole dark and if 350 ms
3. Execute CCIM initialization.
is exceeded, a fault occurs.
1. Open the Escrow Part(12).
[Deposit Count/Check] When both of
2. Remove the ESS06 and ESS07 media and
I452B Escrow Tape Start (ESS06) sensor and the
pollution.
End sensor are detected simultaneously.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-279

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Count/Check]When checking the
1. Open the Escrow Part(12).
residual media in the Escrow and tape end
I452C 2. Remove the ESS07 media and pollution.
is detected so that retry is made, the
3. Execute CCIM initialization.
number of retries exceeds the limit.
[Deposit Count/Check]After checking the 1. Open the Escrow Part(12).
residual media in the Escrow, tape start is
2. Remove the ESS01 and ESS02 media and
I452D
not detected for 100 mm and 14s is pollution.
exceeded. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]The residual media
2. Remove the media at the Escrow Drum
before the Escrow entry or Drum is
I452E residual check (ESS03) and output check
detected (ESS04, ESS03) while winding the
(ESS04) sensor part and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]The residual media
2. Remove the media at the Escrow Drum
before the Escrow entry or Drum is
I452F residual check (ESS03) and output check
detected (ESS04, ESS03) while winding the
(ESS04) sensor part and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]The residual media
2. Remove the media at the Escrow Drum
before the Escrow entry or Drum is
I4530 residual check (ESS03) and output check
detected (ESS04, ESS03) while
(ESS04) sensor part and the pollution.
discharging the media.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Count/Check]The residual media
2. Remove the media at the Escrow Drum
before the Escrow entry or Drum is
I4531 residual check (ESS03) and output check
detected (ESS04, ESS03) while
(ESS04) sensor part and the pollution.
discharging the media.
3. Execute CCIM initialization.
[Deposit Count/Check]Receives a
1. Check Sensor (Escrow entry (FDS15) and
command which says to unwind the roll of
I4580 output check (EES04) sensor)
the Escrow until exceeding the number of
2. Execute initialization.
winding media.
1. Execute CCIM initialization.
[Deposit Count/Check]Escrow task force
I45F1 2. Reboot the system when the same error
shutdown.
occurs after initialization.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
[Deposit Count/Check]Batch moving stage
I4602 running.
down fail.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
up detection (RJS06) sensor is normally
[Deposit Count/Check]Batch moving stage
I4603 running.
up fail.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
[Deposit Count/Check]Batch moving stage
I4604 running.
sensor fault.
2. Check whether the multiple return clamp
motor (RJM01) is running.

© Hyosung TNS, Inc. All Rights Reserved. 5-280

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open reject door(9) and remove if any
residue in reject module.2. If no residue in
reject module, check and clean if any
I4605 [Deposit Count/Check] Light jam in RJS09
contamination of sensors in reject module
(RJS01, RJS02, RJS03, RJS04, RJS05,
RJS08, RJS09) and reject exit (RJS10)."
"1. Open reject door(9) for cleaning.2. Remove
if any residue in reject에 module.3. Otherwise,
[Deposit Count/Check] Residue(s) in reject
clean if any contamination on sensors, such as
I4606 module during bill(s) heading to bundle note
RJS01, RJS02, RJS03, RJS04, RJS05, RJS08,
separation module
and RJS09 in reject module and RJS10 in
reject gate."
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Deposit Count/Check] Before moving the 3. Check and remove the alien materials in the
media at the Reject to the Bundle, the Bundle Bill Press part (BDS15, BDS16)
I4607
billpress of the Bundle part is not moved to sensors if there is no alien material in the
the Reject position. Billpress.
4. If no alien material exists, check whether the
sensor is polluted.
"1. Remove if any residue or dirt in reject
I4608 [Deposit Count/Check] Dark jam in RJS08 exit(RJS08) sensor2. Otherwise, clean if any
contamination of the sensor."
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
[Deposit Count/Check]Alien media have
I4609 Reject.
sequentially entered to the Reject part.
3. If no alien material exists, check whether the
Reject output check sensor (RJS08) is polluted.

[Deposit Count/Check]When media 1. Remove the notes and alien materials in the
abnormally access and are piled at the Reject output media residual sensor (RJS10).
I460A
Reject part, the residual media exist at the 2. If no alien material exists, check whether the
Reject part (RJS10 Dark). sensor is polluted.
[Deposit Count/Check]When media 1. Remove the notes and alien materials in the
abnormally access and are piled at the Reject output check sensor (RJS08).
I460B
Reject part, the residual media exist at the
2. If no alien material exists, check whether the
Reject part (RJS08 Dark). sensor is polluted.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I460C 2. Reboot the system when the same error
undefined process flow from Reject.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Reject task force
I46F1 2. Reboot the system when the same error
shutdown.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of performing a
I4702 2. Reboot the system when the same error
undefined process flow from MICR.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]MICR force
I4703 2. Reboot the system when the same error
shutdown.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-281

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Deposit Count/Check]Fault of calling a
I4704 2. Reboot the system when the same error
undefined command from MICR.
occurs after initialization.
1. Check MICR RCM01 Motor(5) operation and
[Deposit Count/Check]RCS02 Dark is not alien materials.
I4705 detected when Moving Header is moving to 2. If the same fault continuously occurs after
H.P. checking the device, replace the Recognition(5)
Module.
1. Check MICR RCM01 Motor(5) operation and
[Deposit Count/Check]RCS02 Dark is not alien materials.
I4706 detected when Moving Header is moving to 2. If the same fault continuously occurs after
H.P. checking the device, replace the Recognition(5)
Module.
1. Check MICR RCM01 Motor(5) operation and
alien materials.
2. Check the cable connected to Moving
[Deposit Count/Check]RCS02 Light is not
I4707 Header home position(RCS02) sensor.
detected while initializing MICR.
3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
[Deposit Count/Check]The first motor is 1. Execute CCIM initialization.
I4708 stopped after running and timeout occurs 2. Reboot the system when the same error
while initializing MICR. occurs after initialization.
[Deposit Count/Check]The second motor is 1. Execute CCIM initialization.
I4709 stopped after running and timeout occurs 2. Reboot the system when the same error
while initializing MICR. occurs after initialization.
[Deposit Count/Check]The third motor is 1. Execute CCIM initialization.
I470A stopped after running and timeout occurs 2. Reboot the system when the same error
while initializing MICR. occurs after initialization.
1. Remove the internal media and alien
[Deposit Count/Check]Jam occurs at the materials in the Recognition(5).
I470B Recog entry sensor (RCS01) when 2. If the same fault continuously occurs after
executing MICR. checking the device, replace the Recognition(5)
Module.
1. Execute CCIM initialization.
[Deposit Count/Check]MICR read timeout
I470C 2. Reboot the system when the same error
when executing MICR.
occurs after initialization.
[Deposit Count/Check] A command was not 1. Execute CCIM initialization.
I4801 executed due to a fault which has occurred 2. Reboot the system when the same error
while preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Main task force
I4802 2. Reboot the system when the same error
shutdown.
occurs after initialization.
[Deposit Count/Check] Receives a 1. Execute CCIM initialization.
I4803 command which has not been defined in 2. Reboot the system when the same error
the main task. occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Internal error while
I4804 2. Reboot the system when the same error
the main task is operating.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-282

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Remove if any residue in bundle(1) module,
[Deposit Count/Check] Timeout error printer (10, 11) module, or cassette(14, 15).2.
I4805
occuredn when deposit in bundle module. Clean if any contamination of sensors in bundle
module.3. Execute initialization."
1. Open the door of Reject(9) part and remove
[Deposit Count/Check]Media remaining at
I4806 the residual media.
the Reject part
2. Execute initialization.
1. Check whether the Retract Box(13) is on the
[Deposit Count/Check]Retract Box is not on
I4807 home position.
the home position.
2. Execute initialization.
[Deposit Count/Check]Media remains at the 1. Remove the residual media at the SCM(2)
I4808 first drive part and the BC part or the BC is and BC(3).
open. 2. Execute initialization.
[Deposit Count/Check]Media remaining at 1. Alignment(4) part residual media Execute
I4809
the Alignment part initialization.
[Deposit Count/Check] Residue(s) in "1. Remove if any residue in Recognition(5)
I480A
recognition part module. 2. Execute initialization."
"1. Open BM2(7) and remove if any residue in
[Deposit Count/Check] Residue(s) in BM2 bill transport(6).2. Clean if any dirt or
I480B
interface contamination on sensors in bill transport.3.
Lock BM2 firmly.4. Execute initialization"
"1. Open BM2(7) and remove if any residue in
[Deposit Count/Check] Residue(s) in 3-way bill transport area(7, 8).2. Check and remove if
I480C
gate 1 any dirt or damage of 3-way gate 1. 3. Execute
initialization."
1. Open the BM2(12) and remove the residual
[Deposit Count/Check]Media remaining at
I480D media at the moving path (8, 10).
3-Way Gate 2
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Deposit Count/Check]Media remaining at
I480E media at the moving path (10, 12).
the Escrow entry part
2. Execute initialization.
1. Remove the residual media at the RT box
[Deposit Count/Check]Media remaining at
I480F entry (11).
the Retract entry
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Media remaining at media at the moving path (6) and
I4810
the Cassette1 entry Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Count/Check]Media remaining at
I4811 entry (11).
the Cassette2 entry
2. Execute initialization.
1. Check whether the Cassette1(14) is on the
[Deposit Count/Check]Cassette1 is not on
I4812 home position.
the home position.
2. Execute initialization.
1. Check whether the Cassette1(14) and the
I4813 [Deposit Count/Check]No Cassette. Cassette2(15) are on the home position.
2. Execute initialization.
[Deposit Count/Check]Timeout occurs in 1. Remove the residual media in the device.
I4814
operation. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-283

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Count/Check]Timeout occurs in 1. Remove the residual media in the device.
I4815
operation. 2. Execute initialization.
1. Open ALG(4), RECOG(4), moving path (5),
[Deposit Count/Check]The media passed and BM2(7).
I4816 AAS06 is not detected and light-jammed at 2. Remove the residual media in ALG and
FDS09 moving paths (5, 6, 7).
2. Execute initialization.
[Deposit Count/Check]Timeout occurs in 1. Remove the residual media in the device.
I4817
operation. 2. Execute initialization.
[Deposit Count/Check]Timeout occurs in 1. Remove the residual media in the device.
I4818
operation. 2. Execute initialization.
[Deposit Count/Check]Failed to inhale the 1. Remove the residual media in the device.
I4819
media 2. Execute initialization.
[Deposit Count/Check]When executing
1. Remove the residual media in the device.
I481B Retract, timeout occurs while picking up
2. Execute initialization.
back the media.
"1. Close BC cover(3) firmly and execute
initialization. 2. Check BC lock whether it's in
I4823 [Deposit Count/Check] BC cover open error
good state.3. If not recovered to normal state,
reboot the system."
"1. Remove if any residue or dirt in bundle(1)
[Initialize] Residue(s) in bundle note
I4829 module.2. Clean if any contamination of
separation module
sensors in bundle(1) module inside."
[Deposit Count/Check]The number of notes 1. Open the BM2(7) and BM2(12) and remove
calculated internally is different from the the residual media at the moving path (8, 9,
I482A
number of notes which passed the Reject 10).
part. 2. Execute initialization.
[Deposit Count/Check]The number of notes
1. Open the BM2(12) and remove the residual
calculated internally is different from the
I482B media at the moving path (8, 10, 12).
number of notes which passed the Escrow
2. Execute initialization.
part.
[Deposit Count/Check]Timeout occurs 1. Remove the residual media at the Bundle(1),
I482C when moving the media at the Reject to the SCM(2), and moving part (9).
Bundle. 2. Execute initialization.
[Deposit Count/Check]Timeout occurs 1. Remove the residual media at the Bundle(1),
I482D when moving the media at the Reject to the SCM(2), and moving part (9).
Bundle and processing them. 2. Execute initialization.
[Deposit Count/Check]Timeout occurs 1. Remove the residual media at the Bundle(1),
I482E when checking the residual media in the SCM(2), and moving part (9).
Bundle. 2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit Count/Check]Timeout occurs
the residual media at the moving path (8, 9,
I482F when moving the media at the Escrow to
10).
the Reject.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit Count/Check]Timeout occurs in the residual media at the moving path (8, 9,
I4830
initializing Escrow. 10).
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-284

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Count/Check]After moving the
1. Open the BM2(12) and remove the residual
media at the Escrow to the Reject, jam
I4831 media at the moving path (8, 9, 10, 12).
occurs at the Escrow entry sensor or 3-Way
2. Execute initialization.
Gate 2 control sensor (FDS15 or FDS12).
[Deposit Count/Check]BM2 moving part is 1. Check the BM2(7) Lock state.
I4832
open. 2. Execute initialization.
[Deposit Count/Check]BM3 moving part is 1. Check the BM2(7) Lock state.
I4833
open. 2. Execute initialization.
"1. Lock CCIM firmly if docked loosely.2.
Correct if any damage or malfunction of lock
I4834 [Deposit Count/Check] CCIM docking error
mechanism or position sensor of CCIM 3.
Execute initialization of CCIM"
"1. Check locking condition of SCM(2).2.
[Deposit Count/Check] SCM cover open
I4835 Remove if any jam or residue in SCM.3.
error
Execute initialization"
1. Check whether the Cassette2(15) is on the
[Deposit Count/Check]Cassette2 is not on
I4836 home position.
the home position.
2. Execute initialization.
[Deposit Count/Check]Timeout occurs in 1. Remove the residual media in the device.
I4841
operation. 2. Execute initialization.
[Deposit Count/Check]Timeout occurs in 1. Remove the residual media in the device.
I4842
operation. 2. Execute initialization.
[Deposit Count/Check] A undefined 1. Execute CCIM initialization.
I4843 command is received with the additional 2. Reboot the system when the same error
byte of Initialize command. occurs after initialization.
1. Open the BM2(12) and remove the residual
[Deposit Count/Check]Media remaining at
I4844 media at the moving path (10, 11).
the Print part
2. Execute initialization.
[Deposit Count/Check]PRS02 Dark when 1. Open the BM2(12) and remove the residual
I4845 executing initialization while INK is media at the moving path (10, 11).
mounted. 2. Execute initialization.
[Deposit Count/Check]INK cartridge ASSY 1. Mount the INK cartridge ASSY on the home
I4846
is not on the home position. position.
[Deposit Count/Check]ALG, moving path 1. Remove the residual media in the device.
I4851
motors do not run. 2. Execute initialization.
[Deposit Count/Check]PRT, RT Box, Reject 1. Remove the residual media in the device.
I4852
entry part motors do not run. 2. Execute initialization.
"1. Remove if any residue in bill transport. 2.
[Deposit Count/Check] Residue(s) in bill Check any dirt or contamination on sensors.3.
I4855
transport After cleaning, lock bill transport firmly.4.
Execute initialization"
[Deposit Count/Check]After unwinding
1. Remove the residual media in the device.
I4859 Escrow, PRS01, RJS08, FDS09, FDS12,
2. Execute initialization.
FDS18 detection error occurs.
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]The number of notes
I485A media at the moving path (6, 7, 8, 9).
in the cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]The number of
I485B media at the moving path (6, 7, 8, 9).
checks in the cassette is not consistent.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-285

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. 1. Open the BM2(7) and remove the residual
[Deposit Count/Check]The number of notes
I485C media at the moving path (6, 7, 8, 9).
in the retract box is not consistent.
2. Execute initialization.
[Deposit Count/Check] The number of 1. Open the BM2(7) and remove the residual
I485D notes passed 3Way-Gate1 and 2 is not media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I4861 [Deposit Count/Check]RT Box Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I4862 [Deposit Count/Check]A6 Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).
2. Open the door of Reject(9) part and remove
[Deposit Count/Check] Timeout of the
I4866 the residual media.
3Way-Gate1 and 2 operation occurs.
3. Open the BM2(12) and remove the residual
media at the moving path (10, 11).
4. Execute initialization.
[Deposit Count/Check]Timeout occurs in 1. Remove the residual media in the device.
I4867
operation. 2. Execute initialization.
[Deposit Count/Check]]Timeout of forced 1. Remove the residual media in the device.
I4868
inhale at the Bundle part 2. Execute initialization.
[Deposit Count/Check]CST2 operation 1. Remove the residual media in the device.
I4869
timeout (Bundle->Escrow->CST2) 2. Execute initialization.
[Deposit Count/Check]Timeout occurs while 1. Remove the residual media in the device.
I486A
resetting in Bundle mode (Retract) 2. Execute initialization.
[Deposit Count/Check]Timeout of preparing 1. Remove the residual media in the device.
I486B
for CST2 store 2. Execute initialization.
[Deposit Count/Check]Timeout occurs while 1. Remove the residual media in the device.
I486C
resetting in Bundle mode (CST2) 2. Execute initialization.
[Deposit Count/Check]Timeout of preparing 1. Remove the residual media in the device.
I486D
for CST1 store (Escrow->CST2) 2. Execute initialization.
[Deposit Count/Check]Timeout of preparing 1. Remove the residual media in the device.
I486E
for CST2 store (Escrow->CST2) 2. Execute initialization.
[Deposit Count/Check]Timeout of checking
1. Remove the residual media in the device.
I486F residual media in Bundle occurs during
2. Execute initialization.
initialization
1. Remove the residual media at the Escrow
part (12).
[Deposit Count/Check] Failed to rewind 2. Remove the media residual at the Escrow
I4870 while the Escrow is empty (logical sensor is (ESS01, ESS02, ESS03) and the pollution.
empty) 3. If no alien material exists, check whether the
sensor is polluted.
4. Execute CCIM initialization.
[Deposit Count/Check]Deposit reject
1. Remove the residual media in the device.
I4871 command is received when the residual
2. Execute initialization.
media are not detected at the Reject part.

© Hyosung TNS, Inc. All Rights Reserved. 5-286

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Count/Check]Media remaining at 1. Remove the residual media in the device.
I4872
the Reject part are detected. 2. Execute initialization.
1. Remove the residual media in the device.
[Deposit Count/Check]Fault occurs while
I4879 2. Check the BC Cover(3) Lock state.
the BC part is preparing.
3. Execute initialization.
[Deposit Count/Check]BC response 1. Check the cable connecting between Main
I487A
timeout. and BC (Connector CN37).
[Deposit Count/Check] The number of 1. Remove the residual media in the device.
I487B notes which have passed BC is not 2. Check the BC Cover(3) Lock state.
consistent with that of Escrow and Reject. 3. Execute initialization.
1. Remove the residual media in the device.
[Deposit Count/Check]BC operation is not
I487C 2. Check the BC Cover(3) Lock state.
completed.
3. Execute initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Error of failure to
I487D 2. Reboot the system when the same error
synchronizing recognition (subnormal).
occurs after initialization.
1. 셔터내 매체 배출
[Deposit Count/Check]Status on not
I487E 2. Execute Set CCIM Index
operation receiption command(subnormal).
3. Execute initialization.
[Deposit Count/Check]The maximum
1. Retract the media residual at the Escrow(12)
I4880 number set in the Escrow is reached
2. Execute initialization.
(subnormal).
[Deposit Count/Check]The maximum 1. Execute CCIM initialization.
I4881 number set in the Reject is reached 2. Reboot the system when the same error
(subnormal). occurs after initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Retract logical
I4882 2. Reboot the system when the same error
number is full (subnormal).
occurs after initialization.
[Deposit Count/Check]The maximum 1. Execute CCIM initialization.
I4883 number of separables at the Bundle part is 2. Reboot the system when the same error
exceeded (subnormal). occurs after initialization.
1. Execute CCIM initialization.
I4884 Continous Reject error (subnormal) 2. Reboot the system when the same error
occurs after initialization.
1. Check the residual media at the Bundle part
(1).
[Deposit Count/Check]A customer gets 2. Check whether sensors (BDS01, BDS02,
I4885
notes before retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
1. Check the residual media at the Bundle part
(1).
[Deposit Count/Check]A customer gets 2. Check whether sensors (BDS01, BDS02,
I4886
notes while retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-287

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the residual media at the Bundle part
(1).
[Deposit Count/Check]A customer gets 2. Check whether sensors (BDS01, BDS02,
I4887
notes before retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
1. Check the residual media at the Bundle part
(1).
[Deposit Count/Check]A customer gets 2. Check whether sensors (BDS01, BDS02,
I4888
notes while retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
[Deposit Count/Check]Failure to check the 1. Execute CCIM initialization.
I4893 last note at the termination of mid transport 2. Reboot the system when the same error
path while retracting those . occurs after initialization.
1. Execute CCIM initialization.
[Initialize]Failure to check Motor Fuse in
I48B4 2. Change the CCIM Unit or Board when the
CCIM main board(BDM06)
same error occurs after initialization.
[Deposit Count/Check]CCIM32 I/F was
I48C0 1. System restart
changed without setting.
[Deposit Count/Check]Anomaly of check 1. Remove the residual media in the device.
I48E0
information 2. Execute initialization.
1. Execute CCIM initialization.
[Deposit Count/Check]Internal error while
I48F1 2. Reboot the system when the same error
the main task is operating.
occurs after initialization.
"1. Open BM2(7), BM3(12) and remove if any
] Failure of either 3-way-1 gate or 3-way-2 residue at bill transport(7, 8, 9, 10). 2.Check if
I48FF
gate heading to right position any reside in or damage of 3-way gate 1 or 2.
3. Execute initialization."
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Jam at the BC entry
I4B01 residual media and alien materials.
sensor (BCS01,BCS02).
2. Check the BC Lock state.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Jam at the Align residual media and alien materials.
I4B02
detection sensor (AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Jam at the Align residual media and alien materials.
I4B03
detection sensor (AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Count/Check]Jam at the Recog 2. Initialize the device.
I4B04
detection sensor (RCS01). 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-288

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Count/Check]Jam at the Align
I4B05 2. Initialize the device.
detection sensor (AAS05)
7. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Jam at the Align residual media and alien materials.
I4B06
entry detection sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Jam at Recog exit the residual media and alien material.
I4B07
moving path sensor (FDS07) 2. Open the BM6 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Count/Check]Jam at the second residual media and alien materials.
I4B09
moving path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Count/Check]Jam at the 3Way2 remove the residual media and alien materials.
I4B12
control sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Deposit Count/Check]]Jam at Escrow entry 1. Open the BM7 moving path and then remove
I4B15
sensor (FDS15) the residual media and alien materials.

1. Open the BM3 moving path and then remove

[Deposit Count/Check]Jam at RT Box entry the residual media and alien materials.
I4B16
detection sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Jam at Cassette1 media at the moving path (6) and
I4B18
entry detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Count/Check]Jam at
I4B19 entry (11).
Cassette2entry detection sensor (FDS19)
2. Execute initialization.
1. SCM(2) Open
[Deposit Count/Check] Residual fault in the
I4B21 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check] Residual fault in the
I4B22 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check] Residual fault in the
I4B23 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check] Residual fault in the
I4B24 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-289

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Deposit Count/Check] Residual fault in the
I4B25 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check] Residual fault in the
I4B26 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Count/Check] Jam at the BC entry
I4B27 residual media and alien materials.
sensor (BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check] Jam at the BC entry
I4B28 residual media and alien materials.
sensor (BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check] Jam at the BC entry
I4B29 residual media and alien materials.
sensor (BCS01,BCS02).
2. Check the BC Lock state.
[Deposit Count/Check]Jam at Escrow entry 1. Open the BM4 moving path and then remove
I4B2A
sensor (FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Jam at the Align residual media and alien materials.
I4B2B
entry detection sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Count/Check]Align detection
I4B2C 2. Initialize the device.
sensor (AAS05) jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
"1. Open alignment(4) cover and remove if any
residue or dirt inside.2, Remove if any jam in
[Deposit Count/Check] Dark jam in
I4B2D BC/ SCM/ recognition module and lock them
alignment module (AAS03)
firmly.3. Check whether lock of alignment(4)
cover is in good state.4. Execute initialization."
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Count/Check]Recog detection 2. Initialize the device.
I4B2E
sensor (RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Jam at Recog exit the residual media and alien material.
I4B2F
moving sensor (FDS07). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Jam at Recog exit the residual media and alien material.
I4B30
moving sensor (FDS23). 2. Open the BM3 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-290

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and then remove the
[Deposit Count/Check]Jam at the second residual media and alien materials.
I4B31
moving path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Count/Check]Jam at the 3Way2 remove the residual media and alien materials.
I4B32
control sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Jam at Cassette1 media at the moving path (6) and
I4B33
entry detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit Count/Check]Jam at the sensor
1. Check residual media or alien materials at
I4B34 (NCS07) detecting the number of papers
the Cassette1(14) entry and remove those.
which enter into the Cassette1.
[Deposit Count/Check]Reject detection 1. Remove the residual media in the device.
I4B35
sensor (RJS08 jam. 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Count/Check]Print detection remove the residual media and alien materials.
I4B36
sensor (PRS01) jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Count/Check]Jam at RT Box entry the residual media and alien materials.
I4B37
detection sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Jam at RT Box full media at the moving path (6, 7, 8, 9).
I4B38
sensor (RTS02) jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Count/Check]Jam at
I4B39 entry (11).
Cassette2entry detection sensor (FDS19)
2. Execute initialization.
[Deposit Count/Check]Jam at the sensor
1. Check residual media or alien materials at
I4B3A (CCS07) detecting the number of papers
the Cassette2(15) entry and remove those.
which enter into the Cassette2.
"1. Check residual media or alien materials at
[Deposit Count/Check]Jam at CCS11
I4B3B the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Count/Check]Jam at CCS12
I4B3C the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-291

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Deposit Count/Check]FDS01 Light Time 3. If no alien material exists in the Bundle(1),
I4C01
out(280ms) fault when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Count/Check]FDS02 Light SCM Separation and Send Check (FDS01)
I4C02 Timeout(88ms) fault when separating sensor and the Bundle.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Count/Check]FDS03 Light SCM Separation and Send Check (FDS01)
I4C03 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Count/Check]FDS04 Light SCM Separation and Send Check (FDS01)
I4C04 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Count/Check]FDS05 Light SCM Separation and Send Check (FDS01)
I4C05 Timeout(88ms) fault when separating sensor and the Bundle.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Count/Check]FDS03, 04 Light SCM Separation and Send Check (FDS01)
I4C06 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Count/Check]BCS01 Light
3. Check the SCM Half Lock state.
I4C07 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-292

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Count/Check]BCS02 Light
3. Check the SCM Half Lock state.
I4C08 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Count/Check]BCS01,BCS02 Light
3. Check the SCM Half Lock state.
I4C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
"1. Open 3-way 1(8) and remove if any residue
[Deposit Count/Check] Light jam in FDS15 in it.2. Check whether 3-way gate2 works
I4C0A
during deposit count properly and fix it, if it's not working.3. Lock 3-
way 1(8) firmly."
"1. Open BC(3) and SCM(2) for cleaning.2.
Remove if any residue in BC, SCM or bundle
[Deposit Count/Check] Light jam in AAS06 module.3. Lock BC and SCM firmly, if locking
I4C0B
during deposit count states of them are loose.4. Otherwise, clean if
any contamination of sensors in SCM. (FDS01,
FDS02, FDS03, FDS04, FDS05)"
[Deposit Count/Check]AAS05 Light 1. Alignment(4) Open
I4C0C
Timeout fault 2. Alignment(4) part residual media
[Deposit Count/Check]AAS03 Light 1. Alignment(4) Open
I4C0D
Timeout fault 2. Alignment(4) part residual media
[Deposit Count/Check]RCS01 Light 1. Alignment(4) Open
I4C0E
Timeout fault 2. Alignment(4) part residual media
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Count/Check]FDS07 Light
I4C0F 2. If the same fault continuously occurs after
Timeout fault
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Count/Check]FDS23 Light
I4C10 2. If the same fault continuously occurs after
Timeout fault
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]FDS09 Light the residual media and alien material.
I4C11
Timeout fault 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Count/Check]FDS12 Light residual media and alien materials.
I4C12
Timeout fault 2. Check the 3Way-Gate1 operation state
(FDM06)

© Hyosung TNS, Inc. All Rights Reserved. 5-293

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and then remove the
[Deposit Count/Check]FDS18 Light residual media and alien materials.
I4C13
Timeout fault 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]NCS07 Light media at the moving path (6) and
I4C14
Timeout fault Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Count/Check]RJS08 Light Timeout remove the residual media and alien materials.
I4C15
fault 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

[Deposit Count/Check]PRS01 Light remove the residual media and alien materials.
I4C16
Timeout fault 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

[Deposit Count/Check]FDS16 Light remove the residual media and alien materials.
I4C17
Timeout fault 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]RTS02 Light media at the moving path (6, 7, 8, 9).
I4C18
Timeout fault 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Count/Check]FDS19 Light
I4C19 remove the residual media and alien materials.
Timeout fault
2. Execute initialization.
1. Check whether the Cassette2(11) is on the
[Deposit Count/Check]CCS07 Light
I4C1A home position.
Timeout fault
2. Execute initialization.
"1. Check residual media or alien materials at
[Deposit Count/Check]Light timeout fault at
I4C1B the Cassette2(15) and remove those.2. Check
CCS11 sensor
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Count/Check]Light timeout fault at
I4C1C the Cassette2(15) and remove those.2. Check
CCS12 sensor
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4D01 2. Remove the notes and alien materials in the
notes disorder on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4D02 2. Remove the notes and alien materials in the
notes disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4D03 2. Remove the notes and alien materials in the
notes disorder on the FDS03
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-294

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4D04 2. Remove the notes and alien materials in the
notes disorder on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4D05 2. Remove the notes and alien materials in the
notes disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4D06 2. Remove the notes and alien materials in the
notes disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4D07 residual media and alien materials.
notes disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4D08 residual media and alien materials.
notes disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4D09 residual media and alien materials.
notes disorder on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit Count/Check]Error occurred by the 1. Open the BM4 moving path and then remove
I4D0A
notes disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4D0B
notes disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Count/Check]Error occurred by the
I4D0C 2. Initialize the device.
notes disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4D0D
notes disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Count/Check]Error occurred by the 2. Initialize the device.
I4D0E
notes disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
"1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Error occurred by the the residual media and alien material.2. Open
I4D0F
notes disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Error occurred by the the residual media and alien material.
I4D10
notes disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-295

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and then remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4D11
notes disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Count/Check]Error occurred by the remove the residual media and alien materials.
I4D12
notes disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Error occurred by the media at the moving path (6) and
I4D13
notes disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit Count/Check]Error occurred by the 1. Check residual media or alien materials at
I4D14
notes disorder on the NCS07 the Cassette1(14) entry and remove those.
[Deposit Count/Check]Error occurred by the 1. Remove the residual media in the device.
I4D15
notes disorder on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Count/Check]Error occurred by the remove the residual media and alien materials.
I4D16
notes disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Count/Check]Error occurred by the the residual media and alien materials.
I4D17
notes disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Error occurred by the media at the moving path (6, 7, 8, 9).
I4D18
notes disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Count/Check]Error occurred by the
I4D19 entry (11).
notes disorder on the FDS19
2. Execute initialization.
[Deposit Count/Check]Error occurred by the 1. Check residual media or alien materials at
I4D1A
notes disorder on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit Count/Check]Error occurred by the
I4D1B the Cassette2(15) and remove those.2. Check
notes disorder on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Count/Check]Error occurred by the
I4D1C the Cassette2(15) and remove those.2. Check
notes disorder on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Count/Check]Continuous note gap
I4D33 2. Remove the notes and alien materials in the
disorder error on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Continuous note gap
I4D34 2. Remove the notes and alien materials in the
disorder error on the FDS02
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-296

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Deposit Count/Check]Continuous note gap
I4D35 2. Remove the notes and alien materials in the
disorder error on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Continuous note gap
I4D36 2. Remove the notes and alien materials in the
disorder error on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Continuous note gap
I4D37 2. Remove the notes and alien materials in the
disorder error on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Continuous note gap
I4D38 2. Remove the notes and alien materials in the
disorder error on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Continuous note gap
I4D39 residual media and alien materials.
disorder error on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Continuous note gap
I4D3A residual media and alien materials.
disorder error on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Continuous note gap
I4D3B residual media and alien materials.
disorder error on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit Count/Check]Continuous note gap 1. Open the BM4 moving path and then remove
I4D3C
disorder error on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Continuous note gap residual media and alien materials.
I4D3D
disorder error on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Count/Check]Continuous note gap
I4D3E 2. Initialize the device.
disorder error on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Continuous note gap residual media and alien materials.
I4D3F
disorder error on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Count/Check]Continuous note gap 2. Initialize the device.
I4D40
disorder error on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Continuous note gap the residual media and alien material.
I4D41
disorder error on the FDS07 2. Open the BM3 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-297

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Continuous note gap the residual media and alien material.
I4D42
disorder error on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Count/Check]Continuous note gap residual media and alien materials.
I4D43
disorder error on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Count/Check]Continuous note gap remove the residual media and alien materials.
I4D44
disorder error on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Continuous note gap media at the moving path (6) and
I4D45
disorder error on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit Count/Check]Continuous note gap 1. Check residual media or alien materials at
I4D46
disorder error on the NCS07 the Cassette1(14) entry and remove those.
[Deposit Count/Check]Continuous note gap 1. Remove the residual media in the device.
I4D47
disorder error on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Count/Check]Continuous note gap remove the residual media and alien materials.
I4D48
disorder error on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Count/Check]Continuous note gap the residual media and alien materials.
I4D49
disorder error on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Continuous note gap media at the moving path (6, 7, 8, 9).
I4D4A
disorder error on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Count/Check]Continuous note gap
I4D4B entry (11).
disorder error on the FDS19
2. Execute initialization.
[Deposit Count/Check]Continuous note gap 1. Check residual media or alien materials at
I4D4C
disorder error on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit Count/Check]Continuous note gap
I4D4D the Cassette2(15) and remove those.2. Check
disorder error on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Count/Check]Continuous note gap
I4D4E the Cassette2(15) and remove those.2. Check
disorder error on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4E01 2. Remove the notes and alien materials in the
Transport Path on the FDS01
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-298

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4E02 2. Remove the notes and alien materials in the
Transport Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4E03 2. Remove the notes and alien materials in the
Transport Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4E04 2. Remove the notes and alien materials in the
Transport Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4E05 2. Remove the notes and alien materials in the
Transport Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4E06 2. Remove the notes and alien materials in the
Transport Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4E07 residual media and alien materials.
Transport Path on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4E08 residual media and alien materials.
Transport Path on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4E09 residual media and alien materials.
Transport Path on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit Count/Check]Error occurred by the 1. Open the BM4 moving path and then remove
I4E0A
Transport Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4E0B
Transport Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Count/Check]Error occurred by the
I4E0C 2. Initialize the device.
Transport Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4E0D
Transport Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Count/Check]Error occurred by the 2. Initialize the device.
I4E0E
Transport Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-299

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Error occurred by the the residual media and alien material.
I4E0F
Transport Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Error occurred by the the residual media and alien material.
I4E10
Transport Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4E11
Transport Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Count/Check]Error occurred by the remove the residual media and alien materials.
I4E12
Transport Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Error occurred by the media at the moving path (6) and
I4E13
Transport Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit Count/Check]Error occurred by the 1. Check residual media or alien materials at
I4E14
Transport Path on the NCS07 the Cassette1(14) entry and remove those.
[Deposit Count/Check]Error occurred by the 1. Remove the residual media in the device.
I4E15
Transport Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Count/Check]Error occurred by the remove the residual media and alien materials.
I4E16
Transport Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Count/Check]Error occurred by the the residual media and alien materials.
I4E17
Transport Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Error occurred by the media at the moving path (6, 7, 8, 9).
I4E18
Transport Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Count/Check]Error occurred by the
I4E19 entry (11).
Transport Path on the FDS19
2. Execute initialization.
[Deposit Count/Check]Error occurred by the 1. Check residual media or alien materials at
I4E1A
Transport Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit Count/Check]Error occurred by the
I4E1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-300

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Deposit Count/Check]Error occurred by the
I4E1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4F01 2. Remove the notes and alien materials in the
Return Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4F02 2. Remove the notes and alien materials in the
Return Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4F03 2. Remove the notes and alien materials in the
Return Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4F04 2. Remove the notes and alien materials in the
Return Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4F05 2. Remove the notes and alien materials in the
Return Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Count/Check]Error occurred by the
I4F06 2. Remove the notes and alien materials in the
Return Transport Path(FDS03,FDS04)
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4F07 residual media and alien materials.
Return Transport Path( BCS01)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4F08 residual media and alien materials.
Return Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Count/Check]Error occurred by the
I4F09 residual media and alien materials.
Return Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Deposit Count/Check]Error occurred by the 1. Open the BM4 moving path and then remove
I4F0A
Return Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4F0B
Return Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Count/Check]Error occurred by the
I4F0C 2. Initialize the device.
Return Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4F0D
Return Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-301

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Count/Check]Error occurred by the 2. Initialize the device.
I4F0E
Return Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Error occurred by the the residual media and alien material.
I4F0F
Return Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Count/Check]Error occurred by the the residual media and alien material.
I4F10
Return Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Count/Check]Error occurred by the residual media and alien materials.
I4F11
Return Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Count/Check]Error occurred by the remove the residual media and alien materials.
I4F12
Return Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Error occurred by the media at the moving path (6) and
I4F13
Return Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit Count/Check]Error occurred by the 1. Check residual media or alien materials at
I4F14
Return Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Deposit Count/Check]Error occurred by the 1. Remove the residual media in the device.
I4F15
Return Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Count/Check]Error occurred by the remove the residual media and alien materials.
I4F16
Return Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)
"1. Open the BM3 moving path and then
remove the residual media and alien
[Deposit Count/Check]Error occurred by the
I4F17 materials.2. Check the arrangement state of
Return Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Deposit Count/Check]Error occurred by the media at the moving path (6, 7, 8, 9).
I4F18
Return Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Count/Check]Error occurred by the
I4F19 entry (11).
Return Transport Path( FDS19)
2. Execute initialization.
[Deposit Count/Check]Error occurred by the 1. Check residual media or alien materials at
I4F1A
Return Transport Path( CCS07) the Cassette2(15) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-302

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Deposit Count/Check]Error occurred by the
I4F1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Count/Check]Error occurred by the
I4F1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
[Deposit Reject] CEN Bundle Cover Open
I5084 1. Check CEN Bundle Cover Status
Error
1. Execute CCIM initialization.
[Deposit Reject] Receives undefined USB
I50C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
[Deposit Reject]A wrong size is received 1. Execute CCIM initialization.
I50C2 during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization.
[Deposit Reject]The size of USB bulk data
I50C3 2. Reboot the system when the same error
is 0 or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Reject]Fault of transmitting the
I50CF 2. Reboot the system when the same error
same seq of SP.
occurs after initialization.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Reject]Low-speed moving path Bundle low-speed wheel position control
I5301
sensor fault. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Deposit Reject]Low-speed moving path up 2. Reboot the system when the same error
I5302
fault occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Deposit Reject]Low-speed moving path 2. Reboot the system when the same error
I5303
down fault occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check and remove the alien materials in the
Bundle Shutter Open (BDS11) and
I5304 [Deposit Reject]Shutter sensor fault. Close(BDS12) sensors.
2. If no alien material exists, check whether the
sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-303

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check whether the part connected to the
external shutter normally operates.
I5305 [Deposit Reject]Shutter Open fault. 2. Check whether the shutter driving motor
(BDM01) runs.
3. Check the motor connection cable.
1. Check whether the part connected to the
external shutter normally operates.
I5306 [Deposit Reject]Shutter Close fault. 2. Check whether the shutter driving motor
(BDM01) runs.
3. Check the motor connection cable.
1. Check and remove the alien materials in the
Bundle Bill Press part (BDS15, BDS16)
I5307 [Deposit Reject]Billpress sensor fault. sensors.
2. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Deposit Reject]Billpress moving path check and remove the alien materials in the
I5308
position startup fault Bundle Bill Press home Position (BDS15)
sensor.
4. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Deposit Reject]Billpress separation 3. If the Billpress is up, check whether the state
I5309
position startup fault. is BDS18 Dark.
4. If it is not dark, move the P Roller and check
whether the state of BDS18 is changed.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Deposit Reject]Billpress residual position
I530A check and remove the alien materials in the
startup fault.
Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the
sensor is polluted
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Deposit Reject]Billpress Reject position check and remove the alien materials in the
I530B
startup fault. Bundle Bill Press part (BDS15, BDS16)
sensors.
4. If no alien material exists, check whether the
sensor is polluted
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Deposit Reject]Media remaining at the
I530D Bundle(1).
Bundle.
3. If no alien material exists, check whether the
sensor in the Bundle(1) is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-304

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Deposit Reject] Sensor fault when
I530F Bundle entry part (BDS01, BDS02) sensors.
preparing for separation of media.
3. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Open the separation part of SCM and Bundle
[Deposit Reject] When trying to discharge
and then remove residual banknotes and the
I5310 the media, the number of retries exceeds
alien materials.
the limit.
3. If no alien material exists, check whether the
sensor in the Bundle(1) is polluted.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Reject] Fault of receiving media Bundle low-speed wheel position control
I5312
returned due to low-speed moving path up. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. Execute CCIM initialization.
[Deposit Reject]Fault of calling a undefined
I5315 2. Reboot the system when the same error
command from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Reject]Fault of performing a
I5318 2. Reboot the system when the same error
undefined process flow from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
2. Check whether the sensor (BDS06)
[Deposit Reject]BDS06 Dark Timeout when
I5319 detecting the Bundle low-speed moving path
performing low-speed moving path down
media is polluted when the same error occurs
after initialization.
I5322 [Deposit Reject]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I5324 [Deposit Reject]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Deposit Reject] Detecting upward
2. Reboot the system when the same error
I5370 operation fail at the low speed moving path
occurs.
in throat part.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Deposit Reject] Detecting downward
2. Reboot the system when the same error
I5371 operation fail at the low speed moving path
occurs.
in throat part.
3. Replace the motor and cables when the
same error occurs after checking the device.

© Hyosung TNS, Inc. All Rights Reserved. 5-305

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Reject] Sensor fail at the low Bundle low speed wheel position
I5372
speed moving path in throat part. control(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
"1. Execute CCIM initialization action. 2. Check
[Deposit Reject] CEN Bundle Detecting
I5385 the Bundle low speed moving path(BDM02)
Error
and BDS03, BDS13 Sensor Status."
1. Execute CCIM initialization.
I53F0 [Deposit Reject]Bundle Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Reject]Bundle task force
I53FF 2. Reboot the system when the same error
shutdown.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Reject]Fault of calling a undefined
I5501 2. Reboot the system when the same error
command from Escrow.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Reject]Fault of performing a
I5502 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Escrow entry (ESS03, 2. Remove the media at the Escrow Drum
I5503 ESS04) residual fault when preparing for residual check (ESS03) and output check
media winding when Escrow has the media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit Reject]Tape End (ESS07) 1. Open the Escrow Part(12).
I5504 detection fault when preparing for media 2. Manually remove media from Escrow.
winding when Escrow has media. 3. Initialize.
1. Open the Escrow Part(12).
[Deposit Reject]Escrow entry (ESS03, 2. Remove the media at the Escrow Drum
I5505 ESS04) residual fault when preparing for residual check (ESS03) and output check
media winding when Escrow has no media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Escrow internal
2. Remove the media residual at the Escrow
(ESS01,02,03,04) residual fault when
I5506 (ESS01, ESS02, ESS03, ESS04) and the
preparing for media winding when Escrow
pollution.
has no media
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Residual media at the 2. Remove the media at the Escrow Drum
I5507 Escrow entry part (ESS03, ESS04) when residual check (ESS03) and output check
preparing for media output (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-306

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow part (12) and remove the
[Deposit Reject]Escrow Tape Start(ESS06) ESS06 media and pollution.
I5508 detection fault when preparing for media 2. Rotate the Escrow Knob in clock-wise three
output. times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Residual media at the 2. Remove the media at the Escrow Drum
I5509 Escrow entry part (ESS03, ESS04) when residual check (ESS03) and output check
reset the Escrow mode (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Residual media at the 2. Remove the media residual at the Escrow
I550A Escrow (ESS01, ESS02, ESS03, ESS04) (ESS01, ESS02, ESS03, ESS04) and the
when reset the Escrow mode pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject] Residual media at the
2. Remove the media at the Escrow entry
Escrow output check sensor before the
I550B (FDS15) and output check (ESS04) sensor part
Trigger sensor detects deflecting when
and the pollution.
winding the media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Reject]Escrow Tape End (ESS07) ESS07 media and pollution.
I550C detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Reject]Escrow Full (ESS05) ESS05 media and pollution.
I550D detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Light jam at the Escrow 2. Remove the media between the Escrow
I550E output check sensor (ESS04) when entry (FDS15) and output check (ESS04)
executing media winding. sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit Reject]Dark jam at the Escrow 1. Open the Escrow Part(12).
I550F output check sensor (ESS04) when 2. Remove the ESS04 media and pollution.
executing media winding. 3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Deposit Reject]Fault of performing a
I5510 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Jam between the Escrow 2. Remove the media at the Escrow entry
I5511 entry sensor (ESS04) and (FDS15) while (FDS15) and output check (ESS04) sensor part
storing the media. and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Jam between the Escrow
2. Remove the media at the Escrow entry
entry (ESS04) and (FDS15) when
I5512 (FDS15) and output check (ESS04) sensor part
processing drum full while storing the
and the pollution.
media.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-307

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow part (12) and remove the
[Deposit Reject]Escrow Tape End (ESS07) ESS07 media and pollution.
I5513 detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Reject]Escrow Full (ESS05) ESS05 media and pollution.
I5514 detection fault when storing additional 2. Rotate the Escrow Knob in counterclock-
media while terminating media winding. wise three times.
3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Deposit Reject]Fault of performing a
I5515 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
[Deposit Reject] Residual detection 1. Open the Escrow Part(12).
I5516 (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Light jam at the Escrow
2. Remove the ESS04 media and pollution.
I5517 output check sensor (ESS04) when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
1. Open the Escrow Part(12).
[Deposit Reject]Residual media in the
2. Remove the ESS01 and ESS02 media and
I5518 Escrow (ESS01, ESS02) when preparing
pollution.
for media discharge.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject] Escrow Trigger2 (ESS04)
2. Remove the ESS04 media and pollution.
I5519 is not detected and timeout occurs when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
[Deposit Reject] Residual detection sensor 1. Open the Escrow Part(12).
I551A (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.
[Deposit Reject]Jam at the Escrow output 1. Open the Escrow Part(12).
I551B check sensor (ESS04) when outputting the 2. Remove the ESS04 media and pollution.
media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Residual media in the
2. Remove the ESS01 and ESS02 media and
I551C Escrow (ESS01, ESS02) when preparing
pollution.
for media discharge.
3. Execute CCIM initialization.
[Deposit Reject]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+2591Step), the tape start is not 2. Remove the ESS06 media and pollution.
I5520
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Deposit Reject]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+2591Step), the Drum motor is not
I5521 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
[Deposit Reject]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+5730Step), the tape start is not 2. Remove the ESS06 media and pollution.
I5522
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-308

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Reject]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+5730Step), the Drum motor is not
I5523 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
1. Open the Escrow Part(12).
[Deposit Reject]Residual media at the
2. Remove the media at the Escrow Drum
Escrow entry (ESS03, ESS04) when
I5524 residual check (ESS03) and output check
detecting tape start (45s) by unwinding the
(ESS04) sensor part and the pollution.
Escrow Drum
3. Execute CCIM initialization.
[Deposit Reject]When rewinding the
1. Open the Escrow Part(12).
Escrow Drum and detecting the tape start
2. Remove the ESS06 media and pollution.
I5525 (45s), the tape start is not light-detected for
3. Check Motor (ESM01)
50 ms continuously and if 45s is exceeded,
4. Execute CCIM initialization.
a fault occurs.
1. Open the Escrow Part(12).
[Deposit Reject]Residual media at the
2. Remove the media at the Escrow Drum
Escrow entry (ESS03, ESS04) when
I5526 residual check (ESS03) and output check
detecting tape start (2093Step) by
(ESS04) sensor part and the pollution.
unwinding the Escrow Drum
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]Residual media at the
2. Remove the media at the Escrow Drum
Escrow entry part (ESS03, ESS04) when
I5527 residual check (ESS03) and output check
setting the tape end position by winding the
(ESS04) sensor part and the pollution.
Escrow Drum
3. Execute CCIM initialization.
[Deposit Reject]When winding the Escrow
1. Open the Escrow Part(12).
Drum and setting the tape end, the tape
2. Remove the ESS07 media and pollution.
I5528 end is not dark-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
[Deposit Reject]When detecting the Escrow 1. Open the Escrow Part(12).
Drum hole, the drum hole is not dark- 2. Remove the ESS01 and ESS02 media and
I5529
detected (ESS01 or ESS02 Dark) and if pollution.
150 ms is exceeded, a fault occurs. 3. Execute CCIM initialization.
[Deposit Reject]When detecting the Escrow
1. Open the Escrow Part(12).
Drum hole, the drum hole is not light-
2. Remove the ESS01 and ESS02 media and
I552A detected (ESS01, ESS02) after detecting
pollution.
the drum hole dark and if 350 ms is
3. Execute CCIM initialization.
exceeded, a fault occurs.
1. Open the Escrow Part(12).
[Deposit Reject] When both of Escrow
2. Remove the ESS06 and ESS07 media and
I552B Tape Start (ESS06) sensor and the End
pollution.
sensor are detected simultaneously.
3. Execute CCIM initialization.
[Deposit Reject]When checking the
1. Open the Escrow Part(12).
remaining in the Escrow and tape end is
I552C 2. Remove the ESS07 media and pollution.
detected so that retry is made, the number
3. Execute CCIM initialization.
of retries exceeds the limit.
1. Open the Escrow Part(12).
[Deposit Reject]After checking the
2. Remove the ESS01 and ESS02 media and
I552D remaining in the Escrow, tape start is not
pollution.
detected for 100 mm and 14s is exceeded.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-309

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit Reject]The remaining before the 2. Remove the media at the Escrow Drum
I552E Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]The remaining before the 2. Remove the media at the Escrow Drum
I552F Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]The remaining before the 2. Remove the media at the Escrow Drum
I5530 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while discharging the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Reject]The remaining before the 2. Remove the media at the Escrow Drum
I5531 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while discharging the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit Reject]Receives a command
1. Check Sensor (Escrow entry (FDS15) and
which says to unwind the roll of the Escrow
I5580 output check (EES04) sensor)
until exceeding the number of winding
2. Execute initialization.
media.
1. Execute CCIM initialization.
[Deposit Reject]Escrow task force
I55F1 2. Reboot the system when the same error
shutdown.
occurs after initialization.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
[Deposit Reject]Batch moving stage down
I5602 running.
fail.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
up detection (RJS06) sensor is normally
I5603 [Deposit Reject]Batch moving stage up fail. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
[Deposit Reject]Batch moving stage sensor
I5604 running.
fault.
2. Check whether the multiple return clamp
motor (RJM01) is running.
"1. Open reject door(9) and remove if any
residue in reject module.2. If no residue in
reject module, check and clean if any
I5605 [Deposit Reject] Light jam in RJS09
contamination of sensors in reject module
(RJS01, RJS02, RJS03, RJS04, RJS05,
RJS08, RJS09) and reject exit (RJS10)."

© Hyosung TNS, Inc. All Rights Reserved. 5-310

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
Reject.
[Deposit Reject]After moving the media at
3. If no alien material exists, check whether the
I5606 the Reject part to the Bundle, the media
Reject part sensors (RJS01, RJS02, RJS03,
remains at the Reject part.
RJS04, RJS05, RJS08, RJS09) and the sensor
(RJS10) detecting the media residual at the
reject output are polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Deposit Reject]Before moving the media at 3. If no alien material exists in the Billpress,
the Reject to the Bundle, the billpress of the Check and remove the alien materials in the
I5607
Bundle part is not moved to the Reject Bundle Bill Press part (BDS15, BDS16)
position. sensors.
4. If no alien material exists, check whether the
sensor is polluted.
"1. Remove if any residue or dirt in reject
I5608 [Deposit Reject] Dark jam in RJS08 exit(RJS08) sensor2. Otherwise, clean if any
contamination of the sensor."
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
[Deposit Reject]Alien media have
I5609 Reject.
sequentially entered to the Reject part.
3. If no alien material exists, check whether the
Reject output check sensor (RJS08) is polluted.

[Deposit Reject]When media abnormally 1. Remove the notes and alien materials in the
access and are piled at the Reject part, the Reject output media residual sensor (RJS10).
I560A
residual media exist at the Reject part 2. If no alien material exists, check whether the
(RJS10 Dark). sensor is polluted.
[Deposit Reject]When media abnormally 1. Remove the notes and alien materials in the
access and are piled at the Reject part, theReject output check sensor (RJS08).
I560B
residual media exist at the Reject part 2. If no alien material exists, check whether the
(RJS08 Dark). sensor is polluted.
1. Execute CCIM initialization.
[Deposit Reject]Fault of performing a
I560C 2. Reboot the system when the same error
undefined process flow from Reject.
occurs after initialization.
1. Execute CCIM initialization.
I56F1 [Deposit Reject]Reject task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
[Deposit Reject] A command was not 1. Execute CCIM initialization.
I5801 executed due to a fault which has occurred 2. Reboot the system when the same error
while preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
I5802 [Deposit Reject]Main task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
[Deposit Reject]Receives a command 1. Execute CCIM initialization.
I5803 which has not been defined in the main 2. Reboot the system when the same error
task. occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-311

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Deposit Reject]Internal Error while the
I5804 2. Reboot the system when the same error
main task is operating.
occurs after initialization.
1. Remove the residual media at the Bundle
[Deposit Reject]Bundle part operation
I5805 part (1).
timeout
2. Execute initialization.
1. Open the door of Reject(9) part and remove
[Deposit Reject]Media remaining at the
I5806 the residual media.
Reject part
2. Execute initialization.
1. Check whether the Retract Box(13) is on the
[Deposit Reject]Retract Box is not on the
I5807 home position.
home position.
2. Execute initialization.
[Deposit Reject] Media remains at the first 1. Remove the residual media at the SCM(2)
I5808 drive part and the BC part or the BC is and BC(3).
open. 2. Execute initialization.
[Deposit Reject]Media remaining at the 1. Alignment(4) part residual media
I5809
Alignment part 2. Execute initialization.
1. Remove the residual media at the
[Deposit Reject]Media remaining at the
I580A Recognition(5).
Recognition part
2. Execute initialization.
"1. Open BM2(7) and remove if any residue in
[Deposit Reject] Residue(s) in BM2 bill transport(6).2. Clean if any dirt or
I580B
interface contamination on sensors in bill transport.3.
Lock BM2 firmly.4. Execute initialization"
1. Open the BM2(7) and remove the residual
[Deposit Reject]Media remaining at 3-Way
I580C media at the moving path (7, 8).
Gate 1
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Deposit Reject]Media remaining at 3-Way
I580D media at the moving path (8, 10).
Gate 2
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Deposit Reject]Media remaining at the
I580E media at the moving path (10, 12).
Escrow entry part
2. Execute initialization.
1. Remove the residual media at the RT box
[Deposit Reject]Media remaining at the
I580F entry (11).
Retract entry part
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit Reject]Media remaining at the media at the moving path (6) and
I5810
Cassette1 entry Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Reject]Media remaining at the
I5811 entry (11).
Cassette2 entry
2. Execute initialization.
1. Check whether the Cassette1(14) is on the
[Deposit Reject]Cassette1 is not on the
I5812 home position.
home position.
2. Execute initialization.
1. Check whether the Cassette1(14) and the
I5813 [Deposit Reject]]No Cassette. Cassette2(15) are on the home position.
2. Execute initialization.
[Deposit Reject]Timeout occurs in 1. Remove the residual media in the device.
I5814
operation. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-312

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Reject]Timeout occurs in 1. Remove the residual media in the device.
I5815
operation. 2. Execute initialization.
[Deposit Reject]Timeout occurs in 1. Remove the residual media in the device.
I5816
operation. 2. Execute initialization.
[Deposit Reject]Timeout occurs in 1. Remove the residual media in the device.
I5817
operation. 2. Execute initialization.
[Deposit Reject]Timeout occurs in 1. Remove the residual media in the device.
I5818
operation. 2. Execute initialization.
1. Remove the residual media in the device.
I5819 [Deposit Reject]Failed to inhale the media
2. Execute initialization.
[Deposit Reject]When executing Retract,
1. Remove the residual media in the device.
I581B timeout occurs while picking up back the
2. Execute initialization.
media.
1. Remount the BC Cover(3) and execute
initialization.
I5823 [Deposit Reject]BC Cover Open fault.
2. If the fault is not recovered, reboot the
system.
1. Remove the residual media at the Bundle
[Deposit Reject]Media remaining at the
I5829 part (1).
Bundle
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit Reject]Error in processing the the residual media at the moving path (8, 9,
I582A
number of papers at the Reject part 10).
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Deposit Reject]Error in processing the
I582B media at the moving path (8, 10, 12).
number of papers at the Escrow part
2. Execute initialization.
[Deposit Reject]Timeout occurs when 1. Remove the residual media at the Bundle(1),
I582C moving the media at the Reject to the SCM(2), and Reject part (9).
Bundle. 2. Execute initialization.
[Deposit Reject]Timeout occurs after 1. Remove the residual media at the Bundle(1),
I582D moving the media at the Reject to the SCM(2), and Reject part (9).
Bundle and processing those. 2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Deposit Reject]Timeout occurs when
I582E SCM(2), and Reject part (9).
checking the residual media in the Bundle.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit Reject]Timeout occurs when
the residual media at the moving path (8, 9,
I582F moving the media at the Escrow to the
10).
Reject.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit Reject]Timeout occurs in the residual media at the moving path (8, 9,
I5830
initializing Escrow. 10).
2. Execute initialization.
[Deposit Reject]After moving the media at
1. Open the BM2(12) and remove the residual
the Escrow to the Reject, jam occurs at the
I5831 media at the moving path (8, 9, 10, 12).
Escrow entry sensor or 3-Way Gate 2
2. Execute initialization.
control sensor (FDS15 or FDS12).
1. Check the BM2(7) Lock state.
I5832 [Deposit Reject]BM2 moving part is open.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-313

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the BM2(7) Lock state.
I5833 [Deposit Reject]BM3 moving part is open.
2. Execute initialization.
[Deposit Reject]CCIM is not on the home
I5834 1. Mount the CCIM on the home position.
position.
1. Check the SCM(2) Lock state.
I5835 [Deposit Reject]SCM Cover Open
2. Execute initialization.
1. Check whether the Cassette2(15) is on the
[Deposit Reject]Cassette2 is not on the
I5836 home position.
home position.
2. Execute initialization.
[Deposit Reject]Timeout occurs in 1. Remove the residual media in the device.
I5841
operation. 2. Execute initialization.
[Deposit Reject]Timeout occurs in 1. Remove the residual media in the device.
I5842
operation. 2. Execute initialization.
[Deposit Reject]A undefined command is 1. Execute CCIM initialization.
I5843 received with the additional byte of Initialize 2. Reboot the system when the same error
command. occurs after initialization.
1. Open the BM2(12) and remove the residual
[Deposit Reject]Media remaining at the
I5844 media at the moving path (10, 11).
Print part
2. Execute initialization.
[Deposit Reject]PRS02 Dark when 1. Open the BM2(12) and remove the residual
I5845 executing initialization while INK is media at the moving path (10, 11).
mounted. 2. Execute initialization.
[Deposit Reject]INK cartridge ASSY is not 1. Mount the INK cartridge ASSY on the home
I5846
on the home position. position.
[Deposit Reject]ALG, Recog moving path 1. Remove the residual media in the device.
I5851
motors do not run. 2. Execute initialization.
[Deposit Reject]PRT, RT Box, Reject entry 1. Remove the residual media in the device.
I5852
part motors do not run. 2. Execute initialization.
"1. Remove if any residue in bill transport. 2.
Check any dirt or contamination on sensors.3.
I5855 [Deposit Reject] Residue(s) in bill transport
After cleaning, lock bill transport firmly.4.
Execute initialization"
"1. Remove if any residue in RT entrance.2. If
not, check and remove if any jam or residue
[Deposit Reject] Jam in RT box entrance
I5859 inside of RT.3. Check whether the RT box in
(FDS17 dark or FDS28 light)
right position.4. Remove if any residue or not in
the system. 5. Execute initialization."
1. Open the BM2(7) and remove the residual
[Deposit Reject]The number of notes in the
I585A media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit Reject]The number of checks in
I585B media at the moving path (6, 7, 8, 9).
the cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit Reject]The number of notes in the
I585C media at the moving path (6, 7, 8, 9).
RT box is not consistent
2. Execute initialization.
[Deposit Reject]The number of notes 1. Open the BM2(7) and remove the residual
I585D passed 3Way-Gate1 and 2 is not media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-314

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I5861 [Deposit Count/Check]RT Box Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I5862 [Deposit Reject]A6 Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).
2. Open the door of Reject(9) part and remove
[Deposit Reject]Timeout of the 3Way-Gate1
I5866 the residual media.
and 2 operation occurs.
3. Open the BM2(12) and remove the residual
media at the moving path (10, 11).
4. Execute initialization.
[Deposit Reject]Timeout occurs in 1. Remove the residual media in the device.
I5867
operation. 2. Execute initialization.
[Deposit Reject]Timeout occurs when 1. Remove the residual media in the device.
I5868
forced inhale is made at the Bundle part. 2. Execute initialization.
[Deposit Reject]CST2 operation timeout 1. Remove the residual media in the device.
I5869
(Bundle->Escrow->CST2) 2. Execute initialization.
[Deposit Reject]Timeout occurs while 1. Remove the residual media in the device.
I586A
resetting in Bundle mode (Retract) 2. Execute initialization.
[Deposit Reject]Timeout of preparing for 1. Remove the residual media in the device.
I586B
CST2 store 2. Execute initialization.
[Deposit Reject]Timeout occurs while 1. Remove the residual media in the device.
I586C
resetting in Bundle mode (CST2) 2. Execute initialization.
[Deposit Reject]Timeout of preparing for 1. Remove the residual media in the device.
I586D
CST1 store (Escrow->CST2) 2. Execute initialization.
[Deposit Reject]Timeout of preparing for 1. Remove the residual media in the device.
I586E
CST2 store (Escrow->CST2) 2. Execute initialization.
[Deposit Reject]Timeout of checking
1. Remove the residual media in the device.
I586F residual media in Bundle occurs during
2. Execute initialization.
initialization
1. Remove the residual media at the Escrow
part (12).
2. Remove the media residual at the Escrow
[Deposit Reject]Failed to rewind while the
I5870 (ESS01, ESS02, ESS03) and the pollution.
Escrow is empty (logical sensor is empty)
3. If no alien material exists, check whether the
sensor is polluted.
4. Execute CCIM initialization.
[Deposit Reject]Deposit reject command is
1. Remove the residual media in the device.
I5871 received when the residual media are not
2. Execute initialization.
detected at the Reject part.
[Deposit Reject]Media remaining at the 1. Remove the residual media in the device.
I5872
Reject part are detected. 2. Execute initialization.
1. Remove the residual media in the device.
[Deposit Reject]Fault occurs while the BC
I5879 2. Check the BC Cover(3) Lock state.
part is preparing.
3. Execute initialization.
1. Check the cable connecting between Main
I587A [Deposit Reject]BC response timeout.
and BC (Connector CN37).

© Hyosung TNS, Inc. All Rights Reserved. 5-315

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Reject]The number of notes which 1. Remove the residual media in the device.
I587B have passed BC is not consistent with that 2. Check the BC Cover(3) Lock state.
of Escrow and Reject. 3. Execute initialization.
1. Remove the residual media in the device.
[Deposit Reject]BC operation is not
I587C 2. Check the BC Cover(3) Lock state.
completed.
3. Execute initialization.
[Deposit Reject]CCIM32 I/F was changed
I58C0 1. System restart
without setting.
[Deposit Reject]Anomaly of check 1. Remove the residual media in the device.
I58E0
information 2. Execute initialization.
1. Execute CCIM initialization.
[Deposit Reject]Internal Error while the
I58F1 2. Reboot the system when the same error
main task is operating.
occurs after initialization.
"1. Open BM2(7), BM3(12) and remove if any
] Failure of either 3-way-1 gate or 3-way-2 residue at bill transport(7, 8, 9, 10). 2.Check if
I58FF
gate heading to right position any reside in or damage of 3-way gate 1 or 2.
3. Execute initialization."
1. Open the BC cover(3) and remove the
[Deposit Reject]Jam at the BC entry sensor
I5B01 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
1. Open the alignment(4) cover and remove the
[Deposit Reject]Jam at the Align detection residual media and alien materials.
I5B02
sensor (AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Deposit Reject]Jam at the Align detection residual media and alien materials.
I5B03
sensor (AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Reject]Recog detection sensor 2. Initialize the device.
I5B04
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Reject]Jam at the Align detection
I5B05 2. Initialize the device.
sensor (AAS05)
8. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Reject]Jam at the Align detection residual media and alien materials.
I5B06
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]Jam at Recog exit moving the residual media and alien material.
I5B07
path sensor (FDS07) 2. Open the BM7 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-316

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and then remove the
[Deposit Reject]Jam at the second moving residual media and alien materials.
I5B09
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Reject]Jam at the 3Way2 control remove the residual media and alien materials.
I5B12
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Deposit Reject]Jam at Escrow entry sensor 1. Open the BM4 moving path and then remove
I5B15
(FDS15) the residual media and alien materials.

1. Open the BM3 moving path and then remove

[Deposit Reject]Jam at RT Box entry the residual media and alien materials.
I5B16
detection sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Reject]Jam at Cassette1 entry media at the moving path (6) and
I5B18
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Reject]Jam at Cassette2entry
I5B19 entry (11).
detection sensor (FDS19)
2. Execute initialization.
1. SCM(2) Open
I5B21 [Deposit Reject]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I5B22 [Deposit Reject]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I5B23 [Deposit Reject]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I5B24 [Deposit Reject]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I5B25 [Deposit Reject]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I5B26 [Deposit Reject]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Reject]J Jam at the BC entry
I5B27 residual media and alien materials.
sensor (BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]J Jam at the BC entry
I5B28 residual media and alien materials.
sensor (BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]J Jam at the BC entry
I5B29 residual media and alien materials.
sensor (BCS01,BCS02).
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-317

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Reject]JJam at Escrow entry 1. Open the BM4 moving path and then remove
I5B2A
sensor (FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JJam at the Align entry residual media and alien materials.
I5B2B
detection sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Reject]JAlign detection sensor
I5B2C 2. Initialize the device.
(AAS05) jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JAlign detection sensor residual media and alien materials.
I5B2D
(AAS03) jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Reject]JRecog detection sensor 2. Initialize the device.
I5B2E
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JJam at Recog exit moving the residual media and alien material.
I5B2F
sensor (FDS07). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JJam at Recog exit moving the residual media and alien material.
I5B30
sensor (FDS23). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Reject]JJam at the second moving residual media and alien materials.
I5B31
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Reject]JJam at the 3Way2 control remove the residual media and alien materials.
I5B32
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Reject]JJam at Cassette1 entry media at the moving path (6) and
I5B33
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit Reject]JJam at the sensor
1. Check residual media or alien materials at
I5B34 (NCS07) detecting the number of papers
the Cassette1(14) entry and remove those.
which enter into the Cassette1.
[Deposit Reject]JReject detection sensor 1. Remove the residual media in the device.
I5B35
(RJS08 jam. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-318

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
[Deposit Reject]JPrint detection sensor remove the residual media and alien materials.
I5B36
(PRS01) jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Reject]JJam at RT Box entry the residual media and alien materials.
I5B37
detection sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Reject]JJam at RT Box full sensor media at the moving path (6, 7, 8, 9).
I5B38
(RTS02) jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Reject]JJam at Cassette2entry
I5B39 entry (11).
detection sensor (FDS19)
2. Execute initialization.
[Deposit Reject]JJam at the sensor
1. Check residual media or alien materials at
I5B3A (CCS07) detecting the number of papers
the Cassette2(15) entry and remove those.
which enter into the Cassette2.
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Deposit Reject]JFDS01 Light Time 3. If no alien material exists in the Bundle(1),
I5C01
out(280ms) fault when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Reject]JFDS02 Light SCM Separation and Send Check (FDS01)
I5C02 Timeout(88ms) fault when separating sensor and the Bundle.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Reject]JFDS03 Light SCM Separation and Send Check (FDS01)
I5C03 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Reject]JFDS04 Light SCM Separation and Send Check (FDS01)
I5C04 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-319

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Reject]JFDS05 Light SCM Separation and Send Check (FDS01)
I5C05 Timeout(88ms) fault when separating sensor and the Bundle.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Reject]JFDS03, 04 Light SCM Separation and Send Check (FDS01)
I5C06 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Reject]JBCS01 Light
3. Check the SCM Half Lock state.
I5C07 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Reject]JBCS02 Light
3. Check the SCM Half Lock state.
I5C08 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Reject]JBCS01,BCS02 Light
3. Check the SCM Half Lock state.
I5C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I5C0A [Deposit Reject]JFDS15 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Deposit Reject]JAAS06 is not reached 3. Check the BC and SCM Half Lock state.
I5C0B
(Light JAM) fault when separating media. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-320

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Alignment(4) Open
I5C0C [Deposit Reject]JAAS05 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I5C0D [Deposit Reject]JAAS03 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I5C0E [Deposit Reject]JRCS01 Light Timeout fault
2. Alignment(4) part residual media
1. Remove the internal media and alien
materials in the Recognition(5).
I5C0F [Deposit Reject]JFDS07 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
I5C10 [Deposit Reject]JFDS23 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
the residual media and alien material.
I5C11 [Deposit Reject]JFDS09 Light Timeout fault
2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
residual media and alien materials.
I5C12 [Deposit Reject]JFDS12 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and then remove the
residual media and alien materials.
I5C13 [Deposit Reject]JFDS18 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
media at the moving path (6) and
I5C14 [Deposit Reject]JNCS07 Light Timeout fault
Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I5C15 [Deposit Reject]JRJS08 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I5C16 [Deposit Reject]JPRS01 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I5C17 [Deposit Reject]JFDS16 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I5C18 [Deposit Reject]JRTS02 Light Timeout fault
2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-321

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
I5C19 [Deposit Reject]JFDS19 Light Timeout fault remove the residual media and alien materials.
2. Execute initialization.
1. Check whether the Cassette2(11) is on the
I5C1A [Deposit Reject]JCCS07 Light Timeout fault home position.
2. Execute initialization.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5D01 2. Remove the notes and alien materials in the
notes disorder on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5D02 2. Remove the notes and alien materials in the
notes disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5D03 2. Remove the notes and alien materials in the
notes disorder on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5D04 2. Remove the notes and alien materials in the
notes disorder on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5D05 2. Remove the notes and alien materials in the
notes disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5D06 2. Remove the notes and alien materials in the
notes disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5D07 residual media and alien materials.
notes disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5D08 residual media and alien materials.
notes disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5D09 residual media and alien materials.
notes disorder on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit Reject]JError occurred by the 1. Open the BM4 moving path and then remove
I5D0A
notes disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5D0B
notes disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Reject]JError occurred by the
I5D0C 2. Initialize the device.
notes disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-322

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the alignment(4) cover and remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5D0D
notes disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Reject]JError occurred by the 2. Initialize the device.
I5D0E
notes disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
"1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JError occurred by the the residual media and alien material.2. Open
I5D0F
notes disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JError occurred by the the residual media and alien material.
I5D10
notes disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5D11
notes disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Reject]JError occurred by the remove the residual media and alien materials.
I5D12
notes disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Reject]JError occurred by the media at the moving path (6) and
I5D13
notes disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit Reject]JError occurred by the 1. Check residual media or alien materials at
I5D14
notes disorder on the NCS07 the Cassette1(14) entry and remove those.
[Deposit Reject]JError occurred by the 1. Remove the residual media in the device.
I5D15
notes disorder on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Reject]JError occurred by the remove the residual media and alien materials.
I5D16
notes disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Reject]JError occurred by the the residual media and alien materials.
I5D17
notes disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Reject]JError occurred by the media at the moving path (6, 7, 8, 9).
I5D18
notes disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-323

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the residual media at the Cassette2
[Deposit Reject]JError occurred by the
I5D19 entry (11).
notes disorder on the FDS19
2. Execute initialization.
[Deposit Reject]JError occurred by the 1. Check residual media or alien materials at
I5D1A
notes disorder on the CCS07 the Cassette2(15) entry and remove those.
1. SCM(2) Open
[Deposit Reject]JContinuous note gap
I5D33 2. Remove the notes and alien materials in the
disorder error on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JContinuous note gap
I5D34 2. Remove the notes and alien materials in the
disorder error on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JContinuous note gap
I5D35 2. Remove the notes and alien materials in the
disorder error on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JContinuous note gap
I5D36 2. Remove the notes and alien materials in the
disorder error on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JContinuous note gap
I5D37 2. Remove the notes and alien materials in the
disorder error on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JContinuous note gap
I5D38 2. Remove the notes and alien materials in the
disorder error on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Reject]JContinuous note gap
I5D39 residual media and alien materials.
disorder error on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]JContinuous note gap
I5D3A residual media and alien materials.
disorder error on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]JContinuous note gap
I5D3B residual media and alien materials.
disorder error on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit Reject]JContinuous note gap 1. Open the BM4 moving path and then remove
I5D3C
disorder error on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JContinuous note gap residual media and alien materials.
I5D3D
disorder error on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Reject]JContinuous note gap
I5D3E 2. Initialize the device.
disorder error on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JContinuous note gap residual media and alien materials.
I5D3F
disorder error on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-324

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Reject]JContinuous note gap 2. Initialize the device.
I5D40
disorder error on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JContinuous note gap the residual media and alien material.
I5D41
disorder error on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JContinuous note gap the residual media and alien material.
I5D42
disorder error on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Reject]JContinuous note gap residual media and alien materials.
I5D43
disorder error on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Reject]JContinuous note gap remove the residual media and alien materials.
I5D44
disorder error on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Reject]JContinuous note gap media at the moving path (6) and
I5D45
disorder error on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit Reject]JContinuous note gap 1. Check residual media or alien materials at
I5D46
disorder error on the NCS07 the Cassette1(14) entry and remove those.
[Deposit Reject]JContinuous note gap 1. Remove the residual media in the device.
I5D47
disorder error on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Reject]JContinuous note gap remove the residual media and alien materials.
I5D48
disorder error on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Reject]JContinuous note gap the residual media and alien materials.
I5D49
disorder error on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Reject]JContinuous note gap media at the moving path (6, 7, 8, 9).
I5D4A
disorder error on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Reject]JContinuous note gap
I5D4B entry (11).
disorder error on the FDS19
2. Execute initialization.
[Deposit Reject]JContinuous note gap 1. Check residual media or alien materials at
I5D4C
disorder error on the CCS07 the Cassette2(15) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-325

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5E01 2. Remove the notes and alien materials in the
Transport Path on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5E02 2. Remove the notes and alien materials in the
Transport Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5E03 2. Remove the notes and alien materials in the
Transport Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5E04 2. Remove the notes and alien materials in the
Transport Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5E05 2. Remove the notes and alien materials in the
Transport Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5E06 2. Remove the notes and alien materials in the
Transport Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5E07 residual media and alien materials.
Transport Path on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5E08 residual media and alien materials.
Transport Path on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5E09 residual media and alien materials.
Transport Path on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit Reject]JError occurred by the 1. Open the BM4 moving path and then remove
I5E0A
Transport Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5E0B
Transport Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Reject]JError occurred by the
I5E0C 2. Initialize the device.
Transport Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5E0D
Transport Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Reject]JError occurred by the 2. Initialize the device.
I5E0E
Transport Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-326

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JError occurred by the the residual media and alien material.
I5E0F
Transport Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JError occurred by the the residual media and alien material.
I5E10
Transport Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5E11
Transport Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Reject]JError occurred by the remove the residual media and alien materials.
I5E12
Transport Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Reject]JError occurred by the media at the moving path (6) and
I5E13
Transport Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit Reject]JError occurred by the 1. Check residual media or alien materials at
I5E14
Transport Path on the NCS07 the Cassette1(14) entry and remove those.
[Deposit Reject]JError occurred by the 1. Remove the residual media in the device.
I5E15
Transport Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Reject]JError occurred by the remove the residual media and alien materials.
I5E16
Transport Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Reject]JError occurred by the the residual media and alien materials.
I5E17
Transport Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Reject]JError occurred by the media at the moving path (6, 7, 8, 9).
I5E18
Transport Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Reject]JError occurred by the
I5E19 entry (11).
Transport Path on the FDS19
2. Execute initialization.
[Deposit Reject]JError occurred by the 1. Check residual media or alien materials at
I5E1A
Transport Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit Reject]Error occurred by the
I5E1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-327

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Deposit Reject]Error occurred by the
I5E1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5F01 2. Remove the notes and alien materials in the
Return Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5F02 2. Remove the notes and alien materials in the
Return Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5F03 2. Remove the notes and alien materials in the
Return Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5F04 2. Remove the notes and alien materials in the
Return Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5F05 2. Remove the notes and alien materials in the
Return Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Reject]JError occurred by the
I5F06 2. Remove the notes and alien materials in the
Return Transport Path(FDS03,FDS04)
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5F07 residual media and alien materials.
Return Transport Path( BCS01)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5F08 residual media and alien materials.
Return Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Reject]JError occurred by the
I5F09 residual media and alien materials.
Return Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Deposit Reject]JError occurred by the 1. Open the BM4 moving path and then remove
I5F0A
Return Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5F0B
Return Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Reject]JError occurred by the
I5F0C 2. Initialize the device.
Return Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5F0D
Return Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-328

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Reject]JError occurred by the 2. Initialize the device.
I5F0E
Return Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JError occurred by the the residual media and alien material.
I5F0F
Return Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Reject]JError occurred by the the residual media and alien material.
I5F10
Return Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Reject]JError occurred by the residual media and alien materials.
I5F11
Return Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Reject]JError occurred by the remove the residual media and alien materials.
I5F12
Return Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Reject]JError occurred by the media at the moving path (6) and
I5F13
Return Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit Reject]JError occurred by the 1. Check residual media or alien materials at
I5F14
Return Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Deposit Reject]JError occurred by the 1. Remove the residual media in the device.
I5F15
Return Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Reject]JError occurred by the remove the residual media and alien materials.
I5F16
Return Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)
"1. Open the BM3 moving path and then
remove the residual media and alien
[Deposit Reject]JError occurred by the
I5F17 materials.2. Check the arrangement state of
Return Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Deposit Reject]JError occurred by the media at the moving path (6, 7, 8, 9).
I5F18
Return Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Reject]JError occurred by the
I5F19 entry (11).
Return Transport Path( FDS19)
2. Execute initialization.
[Deposit Reject]JError occurred by the 1. Check residual media or alien materials at
I5F1A
Return Transport Path( CCS07) the Cassette2(15) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-329

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Cancel] CEN Bundle Cover Open
I6084 1. Check CEN Bundle Cover Status
Error
1. Execute CCIM initialization.
[Deposit Cancel] Receives undefined USB
I60C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
[Deposit Cancel]A wrong size is received 1. Execute CCIM initialization.
I60C2 during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization.
[Deposit Cancel]The size of USB bulk data
I60C3 2. Reboot the system when the same error
is 0 or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Cancel]Fault of transmitting the
I60CF 2. Reboot the system when the same error
same seq of SP.
occurs after initialization.
[Deposit Cancel]The installation status of 1. Check the installation status of Cassette and
I6210
ccim32 cst was changed while transaction. sensors.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Cancel]Low-speed control sensor Bundle low-speed wheel position control
I6301
fault. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Deposit Cancel]The delivering roller with 2. Reboot the system when the same error
I6302
low-speed fails to operate upward. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Deposit Cancel]The delivering roller with 2. Reboot the system when the same error
I6303
low-speed fails to operate downward. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check and remove the alien materials in the
Bundle Shutter Open (BDS11) and
I6304 [Deposit Cancel]Shutter sensor fault. Close(BDS12) sensors.
2. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle and the
Shutter.
2. Remove banknotes or the alien materials in
I6305 [Deposit Cancel]Shutter Open fault.
the Shutter.
3. Check whether the Shutter Open
successfully operates.

© Hyosung TNS, Inc. All Rights Reserved. 5-330

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle and the
Shutter.
2. Remove banknotes or the alien materials in
I6306 [Deposit Cancel]Shutter Close fault.
the Shutter.
3. Check whether the Shutter Close
successfully operates.
1. Check and remove the alien materials in the
Bundle Bill Press part (BDS15, BDS16)
I6307 [Deposit Cancel]Billpress sensor fault. sensors.
2. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Deposit Cancel]Billpress move position check and remove the alien materials in the
I6308
startup fault. Bundle Bill Press home position (BDS15)
sensor.
4. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Deposit Cancel]Billpress separation 3. If the Billpress is up, check whether the state
I6309
position startup fault. is BDS18 Dark.
4. If it is not dark, move the P Roller and check
whether the state of BDS18 is changed.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Deposit Cancel]Billpress residual position
I630A check and remove the alien materials in the
startup fault.
Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the
sensor is polluted
"1. Remove if any residue in bundle(1)
module.2. Remove if any residue in bill press.3.
[Deposit Cancel] Failure of bill press Remove if any residue in sensors (BDS15,
I630B
moving to reject position BDS16) of bundle bill press.4. Clean if any
contamination of sensors (BDS15, BDS16) of
bundle bill press."
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Deposit Cancel]Media remaining at the
I630D Bundle(1).
Bundle.
3. If no alien material exists, check whether the
sensor in the Bundle(1) is polluted.
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Deposit Cancel]Sensor fault when
I630F Bundle entry part (BDS01, BDS02) sensors.
preparing for separation of media.
3. If no alien material exists, check whether the
sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-331

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Check the Reject and the Bundle connection
[Deposit Cancel]When trying to discharge
parts and then remove residual banknotes and
I6310 the media, the number of retries exceeds
the alien materials.
the limit.
3. If no alien material exists, check whether the
sensor in the Bundle(1) is polluted.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Cancel]Fault of receiving media Bundle low-speed wheel position control
I6312
returned due to low-speed moving path up. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. Execute CCIM initialization.
[Deposit Cancel]Fault of calling a undefined
I6315 2. Reboot the system when the same error
command from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Cancel]Fault of performing a
I6318 2. Reboot the system when the same error
undefined process flow from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Cancel]BDS06 Dark Timeout 2. Check whether the sensor (BDS06)
I6319 when performing low-speed moving path detecting the Bundle low-speed moving path
down media is polluted when the same error occurs
after initialization.
I6322 [Deposit Cancel]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I6324 [Deposit Cancel]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Deposit Cancel]Media remaining at the 3. Check the BC and SCM Half Lock state.
I6360
SCM and BC part. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Deposit Cancel] Detecting upward
2. Reboot the system when the same error
I6370 operation fail at the low speed moving path
occurs.
in throat part.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Deposit Cancel] Detecting downward
2. Reboot the system when the same error
I6371 operation fail at the low speed moving path
occurs.
in throat part.
3. Replace the motor and cables when the
same error occurs after checking the device.

© Hyosung TNS, Inc. All Rights Reserved. 5-332

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Deposit Cancel] Sensor fail at the low Bundle low speed wheel position
I6372
speed moving path in throat part. control(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
"1. Execute CCIM initialization action. 2. Check
[Deposit Cancel] CEN Bundle Detecting
I6385 the Bundle low speed moving path(BDM02)
Error
and BDS03, BDS13 Sensor Status."
1. Execute CCIM initialization.
2. Reboot the system when the same error
[Deposit Cancel]Ultrasonic sensor does not occurs after initialization.
I63D2
operate. 3. Check whether the SCM internal ultrasonic
sensor (FDS06) is polluted when the same
error occurs after rebooting.
1. Check the cable connecting between Main
I63D3 [Deposit Cancel]BC Task Timeout.
and BC (Connector CN37).
1. Execute CCIM initialization.
I63F0 [Deposit Cancel]Bundle Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Cancel]Bundle task force
I63FF 2. Reboot the system when the same error
shutdown.
occurs after initialization.
1. Open the Escrow Part(12).
[Deposit Cancel]Residual media at the 2. Remove the media at the Escrow Drum
I6507 Escrow entry part (ESS03, ESS04) when residual check (ESS03) and output check
preparing for media output (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit Cancel]Escrow Tape Start(ESS06) ESS06 media and pollution.
I6508 detection fault when preparing for media 2. Rotate the Escrow Knob in clock-wise three
output. times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Cancel]Residual media at the 2. Remove the media at the Escrow Drum
I6509 Escrow entry part (ESS03, ESS04) when residual check (ESS03) and output check
reset the Escrow mode (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Cancel]Residual media at the 2. Remove the media residual at the Escrow
I650A Escrow (ESS01, ESS02, ESS03, ESS04) (ESS01, ESS02, ESS03, ESS04) and the
when reset the Escrow mode pollution.
3. Execute CCIM initialization.
[Deposit Cancel] Residual detection 1. Open the Escrow Part(12).
I6516 (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-333

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open escrow(12) module and remove if any
residue or dirt in ESS04.2. Check whether
[Deposit Cancel] Light jam in escrow exit
I6517 escrow drum motor (ESM01) is working.3. Turn
sensor (ESS04)
escrow drum knob to check whether the belts
are revolving.4. Execute initialization."
1. Open the Escrow Part(12).
[Deposit Cancel]Residual media in the
2. Remove the ESS01 and ESS02 media and
I6518 Escrow (ESS01, ESS02) when preparing
pollution.
for media discharge.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Cancel] Escrow Trigger2 (ESS04)
2. Remove the ESS04 media and pollution.
I6519 is not detected and timeout occurs when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
[Deposit Cancel] Residual detection sensor 1. Open the Escrow Part(12).
I651A (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.
[Deposit Cancel]Jam at the Escrow output 1. Open the Escrow Part(12).
I651B check sensor (ESS04) when outputting the 2. Remove the ESS04 media and pollution.
media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Cancel]Residual media in the
2. Remove the ESS01 and ESS02 media and
I651C Escrow (ESS01, ESS02) when preparing
pollution.
for media discharge.
3. Execute CCIM initialization.
[Deposit Cancel]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+2591Step), the tape start is not 2. Remove the ESS06 media and pollution.
I6520
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Deposit Cancel]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+2591Step), the Drum motor is not
I6521 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
[Deposit Cancel]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+5730Step), the tape start is not 2. Remove the ESS06 media and pollution.
I6522
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Deposit Cancel]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+5730Step), the Drum motor is not
I6523 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
1. Open the Escrow Part(12).
[Deposit Cancel]Residual media at the
2. Remove the media at the Escrow Drum
Escrow entry (ESS03, ESS04) when
I6524 residual check (ESS03) and output check
detecting tape start (45s) by unwinding the
(ESS04) sensor part and the pollution.
Escrow Drum
3. Execute CCIM initialization.
[Deposit Cancel]When rewinding the
1. Open the Escrow Part(12).
Escrow Drum and detecting the tape start
2. Remove the ESS06 media and pollution.
I6525 (45s), the tape start is not light-detected for
3. Check Motor (ESM01)
50 ms continuously and if 45s is exceeded,
4. Execute CCIM initialization.
a fault occurs.

© Hyosung TNS, Inc. All Rights Reserved. 5-334

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit Cancel]Residual media at the
2. Remove the media at the Escrow Drum
Escrow entry (ESS03, ESS04) when
I6526 residual check (ESS03) and output check
detecting tape start (2093Step) by
(ESS04) sensor part and the pollution.
unwinding the Escrow Drum
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Cancel]Residual media at the
2. Remove the media at the Escrow Drum
Escrow entry part (ESS03, ESS04) when
I6527 residual check (ESS03) and output check
setting the tape end position by winding the
(ESS04) sensor part and the pollution.
Escrow Drum
3. Execute CCIM initialization.
[Deposit Cancel]When winding the Escrow
1. Open the Escrow Part(12).
Drum and setting the tape end, the tape
2. Remove the ESS07 media and pollution.
I6528 end is not dark-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
[Deposit Cancel]When detecting the 1. Open the Escrow Part(12).
Escrow Drum hole, the drum hole is not 2. Remove the ESS01 and ESS02 media and
I6529
dark-detected (ESS01 or ESS02 Dark) and pollution.
if 150 ms is exceeded, a fault occurs. 3. Execute CCIM initialization.
[Deposit Cancel]When detecting the
1. Open the Escrow Part(12).
Escrow Drum hole, the drum hole is not
2. Remove the ESS01 and ESS02 media and
I652A light-detected (ESS01, ESS02) after
pollution.
detecting the drum hole dark and if 350 ms
3. Execute CCIM initialization.
is exceeded, a fault occurs.
1. Open the Escrow Part(12).
[Deposit Cancel] When both of Escrow
2. Remove the ESS06 and ESS07 media and
I652B Tape Start (ESS06) sensor and the End
pollution.
sensor are detected simultaneously.
3. Execute CCIM initialization.
[Deposit Cancel]When checking the
1. Open the Escrow Part(12).
residual in the Escrow and tape end is
I652C 2. Remove the ESS07 media and pollution.
detected so that retry is made, the number
3. Execute CCIM initialization.
of retries exceeds the limit.
1. Open the Escrow Part(12).
[Deposit Cancel]After checking the residual
2. Remove the ESS01 and ESS02 media and
I652D in the Escrow, tape start is not detected for
pollution.
100 mm and 14s is exceeded.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Cancel]The residual media before 2. Remove the media at the Escrow Drum
I652E the Escrow entry or Drum is detected residual check (ESS03) and output check
(ESS04, ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Cancel]The residual media before 2. Remove the media at the Escrow Drum
I652F the Escrow entry or Drum is detected residual check (ESS03) and output check
(ESS04, ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit Cancel]The residual media before
2. Remove the media at the Escrow Drum
the Escrow entry or Drum is detected
I6530 residual check (ESS03) and output check
(ESS04, ESS03) while discharging the
(ESS04) sensor part and the pollution.
media.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-335

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit Cancel]The residual media before
2. Remove the media at the Escrow Drum
the Escrow entry or Drum is detected
I6531 residual check (ESS03) and output check
(ESS04, ESS03) while discharging the
(ESS04) sensor part and the pollution.
media.
3. Execute CCIM initialization.
[Deposit Cancel]Receives a command
1. Check Sensor (Escrow entry (FDS15) and
which says to unwind the roll of the Escrow
I6580 output check (EES04) sensor)
until exceeding the number of winding
2. Execute initialization.
media.
"1. Remove if any residue in reject (9)
module.2. Turn reject return knob to check
[Deposit Cancel] Failure of stage's down whether the SE belts are revolving.3. Clean if
I6602
position in reject module any contamination on sensors in reject
module.4.. Execute initialization and check
status of sensors is light."
1. Check whether the reject batch return stage
up detection (RJS06) sensor is normally
I6603 [Deposit Cancel]Batch moving stage up fail. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
[Deposit Cancel]Batch moving stage sensor
I6604 running.
fault.
2. Check whether the multiple return clamp
motor (RJM01) is running.
"1. Open reject door(9) and remove if any
residue in reject module.2. If no residue in
reject module, check and clean if any
I6605 [Deposit Reject] Light jam in RJS09
contamination of sensors in reject module
(RJS01, RJS02, RJS03, RJS04, RJS05,
RJS08, RJS09) and reject exit (RJS10)."
"1. Open reject door(9) for cleaning.2. Remove
if any residue in reject에 module.3. Otherwise,
[Deposit Cancel] Residue(s) in reject
clean if any contamination on sensors, such as
I6606 module during bill(s) heading to bundle note
RJS01, RJS02, RJS03, RJS04, RJS05, RJS08,
separation module
and RJS09 in reject module and RJS10 in
reject gate."
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Deposit Cancel]Before moving the media 3. If no alien material exists in the Billpress,
at the Reject to the Bundle, the billpress of Check and remove the alien materials in the
I6607
the Bundle part is not moved to the Reject Bundle Bill Press part (BDS15, BDS16)
position. sensors.
4. If no alien material exists, check whether the
sensor is polluted.
"1. Remove if any residue or dirt in reject
I6608 [Deposit Cancel] Dark jam in RJS08 exit(RJS08) sensor2. Otherwise, clean if any
contamination of the sensor."

© Hyosung TNS, Inc. All Rights Reserved. 5-336

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
[Deposit Cancel]Alien media have
I6609 Reject.
sequentially entered to the Reject part.
3. If no alien material exists, check whether the
Reject output check sensor (RJS08) is polluted.

[Deposit Cancel]When media abnormally 1. Remove the notes and alien materials in the
access and are piled at the Reject part, the Reject output media residual sensor (RJS10).
I660A
residual media exist at the Reject part 2. If no alien material exists, check whether the
(RJS10 Dark). sensor is polluted.
[Deposit Cancel]When media abnormally 1. Remove the notes and alien materials in the
access and are piled at the Reject part, theReject output check sensor (RJS08).
I660B
residual media exist at the Reject part 2. If no alien material exists, check whether the
(RJS08 Dark). sensor is polluted.
1. Execute CCIM initialization.
[Deposit Cancel]Fault of performing a
I660C 2. Reboot the system when the same error
undefined process flow from Reject.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit Cancel]Reject task force
I66F1 2. Reboot the system when the same error
shutdown.
occurs after initialization.
[Deposit Cancel] A command was not 1. Execute CCIM initialization.
I6801 executed due to a fault which has occurred 2. Reboot the system when the same error
while preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
I6802 [Deposit Cancel]Main task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
[Deposit Cancel]Receives a command 1. Execute CCIM initialization.
I6803 which has not been defined in the main 2. Reboot the system when the same error
task. occurs after initialization.
1. Execute CCIM initialization.
[Deposit Cancel]Internal Error while the
I6804 2. Reboot the system when the same error
main task is operating.
occurs after initialization.
1. Open the door of Reject(9) part and remove
[Deposit Cancel]Reject part operation
I6805 the residual media.
timeout
2. Execute initialization.
1. Open the door of Reject(9) part and remove
[Deposit Cancel]Media remaining at the
I6806 the residual media.
Reject part
2. Execute initialization.
1. Check whether the Retract Box(13) is on the
[Deposit Cancel]Retract Box is not on the
I6807 home position.
home position.
2. Execute initialization.
[Deposit Cancel] Media remains at the first 1. Remove the residual media at the SCM(2)
I6808 drive part and the BC part or the BC is and BC(3).
open. 2. Execute initialization.
[Deposit Cancel]Media remaining at the 1. Alignment(4) part residual media Execute
I6809
Alignment part initialization.
1. Remove the residual media at the
[Deposit Cancel]Media remaining at the
I680A Recognition(5).
Recognition part
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-337

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open BM2(7) and remove if any residue in
[Deposit Cancel] Residue(s) in BM2 bill transport(6).2. Clean if any dirt or
I680B
interface contamination on sensors in bill transport.3.
Lock BM2 firmly.4. Execute initialization"
"1. Open BM2(7) and remove if any residue in
[Deposit Cancel] Residue(s) in 3-way gate bill transport area(7, 8).2. Check and remove if
I680C
1 any dirt or damage of 3-way gate 1. 3. Execute
initialization."
"1. Open BM3(12) and remove if any residue in
[Deposit Cancel] Residue(s) in 3-way gate bill transport area(8, 10)2.Check and remove if
I680D
2 any dirt or damage in 3-way gate 2 3. Execute
initialization."
1. Open the BM2(12) and remove the residual
[Deposit Cancel]Media remaining at the
I680E media at the moving path (10, 12).
Escrow entry part
2. Execute initialization.
1. Remove the residual media at the RT box
[Deposit Cancel]Media remaining at the
I680F entry (11).
Retract entry part
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit Cancel]Media remaining at the media at the moving path (6) and
I6810
Cassette1 entry Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Cancel]Media remaining at the
I6811 entry (11).
Cassette2 entry
2. Execute initialization.
1. Check whether the Cassette1(14) is on the
[Deposit Cancel]Cassette1 is not on the
I6812 home position.
home position.
2. Execute initialization.
1. Check whether the Cassette1(14) and the
I6813 [Deposit Cancel]No Cassette. Cassette2(15) are on the home position.
2. Execute initialization.
[Deposit Cancel]Timeout occurs in 1. Remove the residual media in the device.
I6814
operation. 2. Execute initialization.
[Deposit Cancel]Timeout occurs in 1. Remove the residual media in the device.
I6815
operation. 2. Execute initialization.
[Deposit Cancel]Timeout occurs in 1. Remove the residual media in the device.
I6816
operation. 2. Execute initialization.
[Deposit Cancel]Timeout occurs in 1. Remove the residual media in the device.
I6817
operation. 2. Execute initialization.
[Deposit Cancel]Timeout occurs in 1. Remove the residual media in the device.
I6818
operation. 2. Execute initialization.
1. Remove the residual media in the device.
I6819 [Deposit Cancel]Failed to inhale the media
2. Execute initialization.
[Deposit Cancel]When executing Retract,
1. Remove the residual media in the device.
I681B timeout occurs while picking up back the
2. Execute initialization.
media.
1. Remount the BC Cover(3) and execute
initialization.
I6823 [Deposit Cancel]BC Cover Open fault.
2. If the fault is not recovered, reboot the
system.

© Hyosung TNS, Inc. All Rights Reserved. 5-338

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the residual media at the Bundle
[Deposit Cancel]Media remaining at the
I6829 part (1).
Bundle
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit Cancel]Error in processing the the residual media at the moving path (8, 9,
I682A
number of papers at the Reject part 10).
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Deposit Cancel]Error in processing the
I682B media at the moving path (8, 10, 12).
number of papers at the Escrow part
2. Execute initialization.
[Deposit Cancel]Timeout occurs when 1. Remove the residual media at the Bundle(1),
I682C moving the media at the Reject to the SCM(2), and Reject part (9).
Bundle. 2. Execute initialization.
[Deposit Cancel]Timeout occurs after 1. Remove the residual media at the Bundle(1),
I682D moving the media at the Reject to the SCM(2), and Reject part (9).
Bundle and processing those. 2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Deposit Cancel]Timeout occurs when
I682E SCM(2), and Reject part (9).
checking the residual media in the Bundle.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit Cancel]Timeout occurs when
the residual media at the moving path (8, 9,
I682F moving the media at the Escrow to the
10).
Reject.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit Cancel]Timeout occurs in the residual media at the moving path (8, 9,
I6830
initializing Escrow. 10).
2. Execute initialization.
[Deposit Cancel]After moving the media at
1. Open the BM2(12) and remove the residual
the Escrow to the Reject, jam occurs at the
I6831 media at the moving path (8, 9, 10, 12).
Escrow entry sensor or 3-Way Gate 2
2. Execute initialization.
control sensor (FDS15 or FDS12).
1. Check the BM2(7) Lock state.
I6832 [Deposit Cancel]BM2 moving part is open.
2. Execute initialization.
"1. Check locking condition of BM3 module
whether locks firmly.2. If so, open BM3 module
I6833 [Deposit Cancel] BM3 docking error
and check if any dirt or wrong condition inside
of BM3.3. Execute initialization."
[Deposit Cancel]CCIM is not on the home
I6834 1. Mount the CCIM on the home position.
position.
1. Check the SCM(2) Lock state.
I6835 [Deposit Cancel]SCM Cover Open
2. Execute initialization.
1. Check whether the Cassette2(15) is on the
[Deposit CancelCassette2 is not on the
I6836 home position.
home position.
2. Execute initialization.
[Deposit Cancel]Timeout occurs in 1. Remove the residual media in the device.
I6841
operation. 2. Execute initialization.
[Deposit Cancel]Timeout occurs in 1. Remove the residual media in the device.
I6842
operation. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-339

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Cancel]A undefined command is 1. Execute CCIM initialization.
I6843 received with the additional byte of Initialize 2. Reboot the system when the same error
command. occurs after initialization.
1. Open the BM2(12) and remove the residual
[Deposit Cancel]Media remaining at the
I6844 media at the moving path (10, 11).
Print part
2. Execute initialization.
[Deposit Cancel]PRS02 Dark when 1. Open the BM2(12) and remove the residual
I6845 executing initialization while INK is media at the moving path (10, 11).
mounted. 2. Execute initialization.
[Deposit Cancel]INK cartridge ASSY is not 1. Mount the INK cartridge ASSY on the home
I6846
on the home position. position.
[Deposit Cancel]ALG, Recog moving path 1. Remove the residual media in the device.
I6851
motors do not run. 2. Execute initialization.
[Deposit Cancel]PRT, RT Box, Reject entry 1. Remove the residual media in the device.
I6852
part motors do not run. 2. Execute initialization.
"1. Remove if any residue in bill transport. 2.
Check any dirt or contamination on sensors.3.
I6855 [Deposit Cancel] Residue(s) in bill transport
After cleaning, lock bill transport firmly.4.
Execute initialization"
"1. Remove if any residue in RT entrance.2. If
not, check and remove if any jam or residue
[Deposit Cancel] Jam in RT box entrance
I6859 inside of RT.3. Check whether the RT box in
(FDS17 dark or FDS28 light)
right position.4. Remove if any residue or not in
the system. 5. Execute initialization."
1. Open the BM2(7) and remove the residual
[Deposit Cancel]The number of notes in the
I685A media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit Cancel]The number of checks in
I685B media at the moving path (6, 7, 8, 9).
the cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit Cancel]The number of notes in the
I685C media at the moving path (6, 7, 8, 9).
retract box is not consistent.
2. Execute initialization.
[Deposit Cancel]The number of notes 1. Open the BM2(7) and remove the residual
I685D passed 3Way-Gate1 and 2 is not media at the moving path (6, 7, 8, 9).
consistent. 2. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I6861 [Deposit Cancel]RT Box Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I6862 [Deposit Cancel]A6 Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).
2. Open the door of Reject(9) part and remove
[Deposit Cancel]Timeout of the 3Way-
I6866 the residual media.
Gate1 and 2 operation occurs.
3. Open the BM2(12) and remove the residual
media at the moving path (10, 11).
4. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-340

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Cancel]Timeout occurs in 1. Remove the residual media in the device.
I6867
operation. 2. Execute initialization.
[Deposit Cancel]Timeout occurs when 1. Remove the residual media in the device.
I6868
forced inhale is made at the Bundle part. 2. Execute initialization.
[Deposit Cancel]CST2 operation timeout 1. Remove the residual media in the device.
I6869
(Bundle->Escrow->CST2) 2. Execute initialization.
[Deposit Cancel]Timeout occurs while 1. Remove the residual media in the device.
I686A
resetting in Bundle mode (Retract) 2. Execute initialization.
[Deposit Cancel]Timeout of preparing for 1. Remove the residual media in the device.
I686B
CST2 store 2. Execute initialization.
[Deposit Cancel]Timeout occurs while 1. Remove the residual media in the device.
I686C
resetting in Bundle mode (CST2) 2. Execute initialization.
[Deposit Cancel]Timeout of preparing for 1. Remove the residual media in the device.
I686D
CST1 store (Escrow->CST2) 2. Execute initialization.
[Deposit Cancel]Timeout of preparing for 1. Remove the residual media in the device.
I686E
CST2 store (Escrow->CST2) 2. Execute initialization.
[Deposit Cancel]Timeout of checking
1. Remove the residual media in the device.
I686F residual media in Bundle occurs during
2. Execute initialization.
initialization
1. Remove the residual media at the Escrow
part (12).
2. Remove the media residual at the Escrow
[Deposit Cancel]Failed to rewind while the
I6870 (ESS01, ESS02, ESS03) and the pollution.
Escrow is empty (logical sensor is empty)
3. If no alien material exists, check whether the
sensor is polluted.
4. Execute CCIM initialization.
[Deposit Cancel]Deposit reject command is
1. Remove the residual media in the device.
I6871 received when the residual media are not
2. Execute initialization.
detected at the Reject part.
[Deposit Cancel]Media remaining at the 1. Remove the residual media in the device.
I6872
Reject part are detected. 2. Execute initialization.
1. Remove the residual media in the device.
[Deposit Cancel]Fault occurs while the BC
I6879 2. Check the BC Cover(3) Lock state.
part is preparing.
3. Execute initialization.
1. Check the cable connecting between Main
I687A [Deposit Cancel]BC response timeout.
and BC (Connector CN37).
[Deposit Cancel]The number of notes which 1. Remove the residual media in the device.
I687B have passed BC is not consistent with that 2. Check the BC Cover(3) Lock state.
of Escrow and Reject. 3. Execute initialization.
1. Remove the residual media in the device.
[Deposit Cancel]BC operation is not
I687C 2. Check the BC Cover(3) Lock state.
completed.
3. Execute initialization.
[Deposit Cancel]Failure to check the last 1. Execute CCIM initialization.
I6893 note at the termination of mid transport path 2. Reboot the system when the same error
while retracting those. occurs after initialization.
[Deposit Cancel]CCIM32 I/F was changed
I68C0 1. System restart
without setting.
[Deposit Cancel]Anomaly of check 1. Remove the residual media in the device.
I68E0
information 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-341

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Deposit Cancel]Internal Error while the
I68F1 2. Reboot the system when the same error
main task is operating.
occurs after initialization.
"1. Open BM2(7), BM3(12) and remove if any
] Failure of either 3-way-1 gate or 3-way-2 residue at bill transport(7, 8, 9, 10). 2.Check if
I68FF
gate heading to right position any reside in or damage of 3-way gate 1 or 2.
3. Execute initialization."
1. Open the BC cover(3) and remove the
[Deposit Cancel]Jam at the BC entry sensor
I6B01 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]Jam at the Align detection residual media and alien materials.
I6B02
sensor (AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]Jam at the Align detection residual media and alien materials.
I6B03
sensor (AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Cancel]Recog detection sensor 2. Initialize the device.
I6B04
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Cancel]Jam at the Align detection
I6B05 2. Initialize the device.
sensor (AAS05)
9. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]Jam at the Align detection residual media and alien materials.
I6B06
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]Jam at Recog exit moving the residual media and alien material.
I6B07
path sensor (FDS07) 2. Open the BM8 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Cancel]Jam at the second moving residual media and alien materials.
I6B09
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Cancel]Jam at the 3Way2 control remove the residual media and alien materials.
I6B12
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Deposit Cancel]Jam at Escrow entry 1. Open the BM9 moving path and then remove
I6B15
sensor (FDS15) the residual media and alien materials.

© Hyosung TNS, Inc. All Rights Reserved. 5-342

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM3 moving path and then remove
[Deposit Cancel]Jam at RT Box entry the residual media and alien materials.
I6B16
detection sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Cancel]Jam at Cassette1 entry media at the moving path (6) and
I6B18
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Cancel]Jam at Cassette2entry
I6B19 entry (11).
detection sensor (FDS19)
2. Execute initialization.
1. SCM(2) Open
[Deposit Cancel]J Residual fault in the
I6B21 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]J Residual fault in the
I6B22 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]J Residual fault in the
I6B23 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]J Residual fault in the
I6B24 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]J Residual fault in the
I6B25 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]J Residual fault in the
I6B26 2. Remove the notes and alien materials in the
SCM.
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Cancel]J Jam at the BC entry
I6B27 residual media and alien materials.
sensor (BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Cancel]J Jam at the BC entry
I6B28 residual media and alien materials.
sensor (BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Cancel]J Jam at the BC entry
I6B29 residual media and alien materials.
sensor (BCS01,BCS02).
2. Check the BC Lock state.
[Deposit Cancel]JJam at Escrow entry 1. Open the BM4 moving path and then remove
I6B2A
sensor (FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JJam at the Align entry residual media and alien materials.
I6B2B
detection sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-343

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Cancel]JAlign detection sensor
I6B2C 2. Initialize the device.
(AAS05) jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JAlign detection sensor residual media and alien materials.
I6B2D
(AAS03) jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Cancel]JRecog detection sensor 2. Initialize the device.
I6B2E
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JJam at Recog exit moving the residual media and alien material.
I6B2F
sensor (FDS07). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JJam at Recog exit moving the residual media and alien material.
I6B30
sensor (FDS23). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Cancel]JJam at the second residual media and alien materials.
I6B31
moving path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Cancel]JJam at the 3Way2 control remove the residual media and alien materials.
I6B32
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JJam at Cassette1 entry media at the moving path (6) and
I6B33
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit Cancel]JJam at the sensor
1. Check residual media or alien materials at
I6B34 (NCS07) detecting the number of papers
the Cassette1(14) entry and remove those.
which enter into the Cassette1.
[Deposit Cancel]JReject detection sensor 1. Remove the residual media in the device.
I6B35
(RJS08 jam. 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Cancel]JPrint detection sensor remove the residual media and alien materials.
I6B36
(PRS01) jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-344

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM3 moving path and then remove
[Deposit Cancel]JJam at RT Box entry the residual media and alien materials.
I6B37
detection sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JJam at RT Box full sensor media at the moving path (6, 7, 8, 9).
I6B38
(RTS02) jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Cancel]JJam at Cassette2entry
I6B39 entry (11).
detection sensor (FDS19)
2. Execute initialization.
[Deposit Cancel]JJam at the sensor
1. Check residual media or alien materials at
I6B3A (CCS07) detecting the number of papers
the Cassette2(15) entry and remove those.
which enter into the Cassette2.
"1. Check residual media or alien materials at
I6B3B [Deposit Cancel]Jam at CCS11 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

I6B3C [Deposit Cancel]Jam at CCS12 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Deposit Cancel]JFDS01 Light Time 3. If no alien material exists in the Bundle(1),
I6C01
out(280ms) fault when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Cancel]JFDS02 Light SCM Separation and Send Check (FDS01)
I6C02 Timeout(88ms) fault when separating sensor and the Bundle.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Cancel]JFDS03 Light SCM Separation and Send Check (FDS01)
I6C03 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-345

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Cancel]JFDS04 Light SCM Separation and Send Check (FDS01)
I6C04 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Cancel]JFDS05 Light SCM Separation and Send Check (FDS01)
I6C05 Timeout(88ms) fault when separating sensor and the Bundle.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit Cancel]JFDS03, 04 Light SCM Separation and Send Check (FDS01)
I6C06 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Cancel]JBCS01 Light
3. Check the SCM Half Lock state.
I6C07 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Cancel]JBCS02 Light
3. Check the SCM Half Lock state.
I6C08 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit Cancel]JBCS01,BCS02 Light
3. Check the SCM Half Lock state.
I6C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the third moving path (8) and then
[Deposit Cancel]JFDS15 Light Timeout remove the residual media and alien materials.
I6C0A
fault 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-346

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Deposit Cancel]JAAS06 is not reached 3. Check the BC and SCM Half Lock state.
I6C0B
(Light JAM) fault when separating media. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
[Deposit Cancel]JAAS05 Light Timeout 1. Alignment(4) Open
I6C0C
fault 2. Alignment(4) part residual media
[Deposit Cancel]JAAS03 Light Timeout 1. Alignment(4) Open
I6C0D
fault 2. Alignment(4) part residual media
[Deposit Cancel]JRCS01 Light Timeout 1. Alignment(4) Open
I6C0E
fault 2. Alignment(4) part residual media
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Cancel]JFDS07 Light Timeout
I6C0F 2. If the same fault continuously occurs after
fault
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Cancel]JFDS23 Light Timeout
I6C10 2. If the same fault continuously occurs after
fault
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JFDS09 Light Timeout the residual media and alien material.
I6C11
fault 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Cancel]JFDS12 Light Timeout residual media and alien materials.
I6C12
fault 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and then remove the
[Deposit Cancel]JFDS18 Light Timeout residual media and alien materials.
I6C13
fault 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JNCS07 Light Timeout media at the moving path (6) and
I6C14
fault Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I6C15 [Deposit Cancel]JRJS08 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

[Deposit Cancel]JPRS01 Light Timeout remove the residual media and alien materials.
I6C16
fault 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-347

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
[Deposit Cancel]JFDS16 Light Timeout remove the residual media and alien materials.
I6C17
fault 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JRTS02 Light Timeout media at the moving path (6, 7, 8, 9).
I6C18
fault 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Cancel]JFDS19 Light Timeout
I6C19 remove the residual media and alien materials.
fault
2. Execute initialization.
1. Check whether the Cassette2(11) is on the
[Deposit Cancel]JCCS07 Light Timeout
I6C1A home position.
fault
2. Execute initialization.
"1. Check residual media or alien materials at
[Deposit Cancel]Light timeout fault at
I6C1B the Cassette2(15) and remove those.2. Check
CCS11 sensor
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Cancel]Light timeout fault at
I6C1C the Cassette2(15) and remove those.2. Check
CCS12 sensor
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6D01 2. Remove the notes and alien materials in the
notes disorder on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6D02 2. Remove the notes and alien materials in the
notes disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6D03 2. Remove the notes and alien materials in the
notes disorder on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6D04 2. Remove the notes and alien materials in the
notes disorder on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6D05 2. Remove the notes and alien materials in the
notes disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6D06 2. Remove the notes and alien materials in the
notes disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6D07 residual media and alien materials.
notes disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6D08 residual media and alien materials.
notes disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6D09 residual media and alien materials.
notes disorder on the BCS01,BCS02
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-348

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Cancel]JError occurred by the 1. Open the BM4 moving path and then remove
I6D0A
notes disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6D0B
notes disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Cancel]JError occurred by the
I6D0C 2. Initialize the device.
notes disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6D0D
notes disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Cancel]JError occurred by the 2. Initialize the device.
I6D0E
notes disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
"1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JError occurred by the the residual media and alien material.2. Open
I6D0F
notes disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JError occurred by the the residual media and alien material.
I6D10
notes disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6D11
notes disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Cancel]JError occurred by the remove the residual media and alien materials.
I6D12
notes disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JError occurred by the media at the moving path (6) and
I6D13
notes disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit Cancel]JError occurred by the 1. Check residual media or alien materials at
I6D14
notes disorder on the NCS07 the Cassette1(14) entry and remove those.
[Deposit Cancel]JError occurred by the 1. Remove the residual media in the device.
I6D15
notes disorder on the RJS08 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-349

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
[Deposit Cancel]JError occurred by the remove the residual media and alien materials.
I6D16
notes disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Cancel]JError occurred by the the residual media and alien materials.
I6D17
notes disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JError occurred by the media at the moving path (6, 7, 8, 9).
I6D18
notes disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Cancel]JError occurred by the
I6D19 entry (11).
notes disorder on the FDS19
2. Execute initialization.
[Deposit Cancel]JError occurred by the 1. Check residual media or alien materials at
I6D1A
notes disorder on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit Cancel]Error occurred by the notes
I6D1B the Cassette2(15) and remove those.2. Check
disorder on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Cancel]Error occurred by the notes
I6D1C the Cassette2(15) and remove those.2. Check
disorder on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Cancel]JContinuous note gap
I6D33 2. Remove the notes and alien materials in the
disorder error on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JContinuous note gap
I6D34 2. Remove the notes and alien materials in the
disorder error on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JContinuous note gap
I6D35 2. Remove the notes and alien materials in the
disorder error on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JContinuous note gap
I6D36 2. Remove the notes and alien materials in the
disorder error on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JContinuous note gap
I6D37 2. Remove the notes and alien materials in the
disorder error on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JContinuous note gap
I6D38 2. Remove the notes and alien materials in the
disorder error on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JContinuous note gap
I6D39 residual media and alien materials.
disorder error on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JContinuous note gap
I6D3A residual media and alien materials.
disorder error on the BCS02
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-350

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Deposit Cancel]JContinuous note gap
I6D3B residual media and alien materials.
disorder error on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit Cancel]JContinuous note gap 1. Open the BM4 moving path and then remove
I6D3C
disorder error on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JContinuous note gap residual media and alien materials.
I6D3D
disorder error on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Cancel]JContinuous note gap
I6D3E 2. Initialize the device.
disorder error on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JContinuous note gap residual media and alien materials.
I6D3F
disorder error on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Cancel]JContinuous note gap 2. Initialize the device.
I6D40
disorder error on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JContinuous note gap the residual media and alien material.
I6D41
disorder error on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JContinuous note gap the residual media and alien material.
I6D42
disorder error on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Cancel]JContinuous note gap residual media and alien materials.
I6D43
disorder error on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Cancel]JContinuous note gap remove the residual media and alien materials.
I6D44
disorder error on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JContinuous note gap media at the moving path (6) and
I6D45
disorder error on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit Cancel]JContinuous note gap 1. Check residual media or alien materials at
I6D46
disorder error on the NCS07 the Cassette1(14) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-351

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Cancel]JContinuous note gap 1. Remove the residual media in the device.
I6D47
disorder error on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Cancel]JContinuous note gap remove the residual media and alien materials.
I6D48
disorder error on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Cancel]JContinuous note gap the residual media and alien materials.
I6D49
disorder error on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JContinuous note gap media at the moving path (6, 7, 8, 9).
I6D4A
disorder error on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Cancel]JContinuous note gap
I6D4B entry (11).
disorder error on the FDS19
2. Execute initialization.
[Deposit Cancel]JContinuous note gap 1. Check residual media or alien materials at
I6D4C
disorder error on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit Cancel]Continuous note gap
I6D4D the Cassette2(15) and remove those.2. Check
disorder error on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Cancel]Continuous note gap
I6D4E the Cassette2(15) and remove those.2. Check
disorder error on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6E01 2. Remove the notes and alien materials in the
Transport Path on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6E02 2. Remove the notes and alien materials in the
Transport Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6E03 2. Remove the notes and alien materials in the
Transport Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6E04 2. Remove the notes and alien materials in the
Transport Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6E05 2. Remove the notes and alien materials in the
Transport Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6E06 2. Remove the notes and alien materials in the
Transport Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6E07 residual media and alien materials.
Transport Path on the BCS01
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-352

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6E08 residual media and alien materials.
Transport Path on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6E09 residual media and alien materials.
Transport Path on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit Cancel]JError occurred by the 1. Open the BM4 moving path and then remove
I6E0A
Transport Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6E0B
Transport Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Cancel]JError occurred by the
I6E0C 2. Initialize the device.
Transport Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6E0D
Transport Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Cancel]JError occurred by the 2. Initialize the device.
I6E0E
Transport Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JError occurred by the the residual media and alien material.
I6E0F
Transport Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JError occurred by the the residual media and alien material.
I6E10
Transport Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6E11
Transport Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Cancel]JError occurred by the remove the residual media and alien materials.
I6E12
Transport Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JError occurred by the media at the moving path (6) and
I6E13
Transport Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-353

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit Cancel]JError occurred by the 1. Check residual media or alien materials at
I6E14
Transport Path on the NCS07 the Cassette1(14) entry and remove those.
[Deposit Cancel]JError occurred by the 1. Remove the residual media in the device.
I6E15
Transport Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Cancel]JError occurred by the remove the residual media and alien materials.
I6E16
Transport Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit Cancel]JError occurred by the the residual media and alien materials.
I6E17
Transport Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JError occurred by the media at the moving path (6, 7, 8, 9).
I6E18
Transport Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Cancel]JError occurred by the
I6E19 entry (11).
Transport Path on the FDS19
2. Execute initialization.
[Deposit Cancel]JError occurred by the 1. Check residual media or alien materials at
I6E1A
Transport Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit Cancel]Error occurred by the
I6E1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Cancel]Error occurred by the
I6E1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6F01 2. Remove the notes and alien materials in the
Return Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6F02 2. Remove the notes and alien materials in the
Return Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6F03 2. Remove the notes and alien materials in the
Return Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6F04 2. Remove the notes and alien materials in the
Return Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6F05 2. Remove the notes and alien materials in the
Return Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Deposit Cancel]JError occurred by the
I6F06 2. Remove the notes and alien materials in the
Return Transport Path(FDS03,FDS04)
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-354

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6F07 residual media and alien materials.
Return Transport Path( BCS01)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6F08 residual media and alien materials.
Return Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit Cancel]JError occurred by the
I6F09 residual media and alien materials.
Return Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Deposit Cancel]JError occurred by the 1. Open the BM4 moving path and then remove
I6F0A
Return Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6F0B
Return Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit Cancel]JError occurred by the
I6F0C 2. Initialize the device.
Return Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6F0D
Return Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit Cancel]JError occurred by the 2. Initialize the device.
I6F0E
Return Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JError occurred by the the residual media and alien material.
I6F0F
Return Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit Cancel]JError occurred by the the residual media and alien material.
I6F10
Return Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit Cancel]JError occurred by the residual media and alien materials.
I6F11
Return Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit Cancel]JError occurred by the remove the residual media and alien materials.
I6F12
Return Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-355

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JError occurred by the media at the moving path (6) and
I6F13
Return Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit Cancel]JError occurred by the 1. Check residual media or alien materials at
I6F14
Return Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Deposit Cancel]JError occurred by the 1. Remove the residual media in the device.
I6F15
Return Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit Cancel]JError occurred by the remove the residual media and alien materials.
I6F16
Return Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)
"1. Open the BM3 moving path and then
remove the residual media and alien
[Deposit Cancel]JError occurred by the
I6F17 materials.2. Check the arrangement state of
Return Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Deposit Cancel]JError occurred by the media at the moving path (6, 7, 8, 9).
I6F18
Return Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit Cancel]JError occurred by the
I6F19 entry (11).
Return Transport Path( FDS19)
2. Execute initialization.
[Deposit Cancel]JError occurred by the 1. Check residual media or alien materials at
I6F1A
Return Transport Path( CCS07) the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit Cancel]Error occurred by the
I6F1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit Cancel]Error occurred by the
I6F1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
[Deposit OK] CEN Bundle Cover Open
I7084 1. Check CEN Bundle Cover Status
Error
1. Execute CCIM initialization.
[Deposit OK] Receives undefined USB
I70C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
[Deposit OK]A wrong size is received 1. Execute CCIM initialization.
I70C2 during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization.
[Deposit OK]The size of USB bulk data is 0
I70C3 2. Reboot the system when the same error
or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit OK]Fault of transmitting the same
I70CF 2. Reboot the system when the same error
seq of SP.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-356

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Execute CCIM initialization action. 2.
[Deposit OK]Cassette1 Task force shut
I7102 Reboot the system when the same error occurs
down.
after initialization."
1. Execute CCIM initialization.
[Deposit OK]Fault of calling a undefined
I7103 2. Reboot the system when the same error
command from Cassette1.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit OK]Fault of performing a
I7104 2. Reboot the system when the same error
undefined process flow from Cassette1.
occurs after initialization.
1. Check the Cassette1(14) installation state
[Deposit OK]Cassette1 position or door and door open state.
I7105
open fault 2. Check Cassette1 home position (NCS01)
sensor connection cable.
1. Check the jam when moving the push plate
[Deposit OK] Fault of causing retry of
left/right/vertically and manually.
I7106 moving the Cassette1 Push Plate Bottom
2. Check the Cassette1 push plate motor
position.
(NCM01) running and cable connection.
"1. Remove if any residue at cassette1(14)
[Deposit OK] Jam in cassette 1 deposit entrance.2. Check condition of bill(s) in
I7107
count sensor (NCS07) cassette whether it's full or jammed.3. Check
locking condition of cassette."
1. Check the arrangement state of the
banknotes in the Cassette1(14).
[Deposit OK] Fault of causing retry of
2. Check the stack position (NCS06) and the
I7108 moving the Cassette1 Push Plate Top
media entry detection (NCS09) prism state.
position.
3. If the same fault continuously occurs after
checking the device, replace the Cassette1(14)

1. Check the Cassette1 media guide motor

[Deposit OK] Fault of exceeding the retries
(NCM02) running and cable connection.
I7109 when the Cassette1 Clamp failed to move
2. If the same fault continuously occurs after
to the position (NCS08 Light).
checking the device, replace the Cassette1(14)

[Deposit OK] Fault that the home position is 1. Check the Cassette1 media guide motor
not detected even when the Cassette1 (NCM02) running and cable connection.
I710A
Clamp is running at the home position 2. If the same fault continuously occurs after
(NCS08 Light). checking the device, replace the Cassette1(14)
1. Check the arrangement state of banknotes
in the Cassette.
[Deposit OK] Failure to detect the bottom 2. Check the Stack position sensor (NCS06)
I710B (NCS05) when the Cassette1 Push Plate lever operation state.
Stack moves 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette1 Bottom
sensor(NCS05).
"1. Execute CCIM initialization action. 2.
[Deposit OK]Cassette2 Task force shut
I7202 Reboot the system when the same error occurs
down.
after initialization."
1. Execute CCIM initialization.
[Deposit OK]Fault of calling a undefined
I7203 2. Reboot the system when the same error
command from Cassette2.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-357

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Deposit OK]Fault of performing a
I7204 2. Reboot the system when the same error
undefined process flow from Cassette2.
occurs after initialization.
1. Check the Cassette2(15) installation state
[Deposit OK]Cassette2 position of door and door open state.
I7205
open fault 2. Check Cassette2 home position (CCS01)
sensor connection cable.
1. Check the jam when moving the push plate
[Deposit OK] Fault of causing retry of
left/right/vertically and manually.
I7206 moving the Cassette2 Push Plate Bottom
2. Check the Cassette2 push plate motor
position.
(CCM01) running and cable connection.
1. Check residual media or alien materials at
[Deposit OK]Jam at the sensor (CCS07,
the Cassette2(15) and remove those.
I7207 CCS11, CCS12) detecting the number of
2. Check the installation status of Cassette and
papers which enter into the Cassette2.
sensors.
1. Check the arrangement state of the
banknotes in the Cassette2(15).
[Deposit OK] Fault of causing retry of
2. Check the stack position (CCS06) and the
I7208 moving the Cassette2 Push Plate Top
media entry detection (CCS09) prism state.
position.
3. If the same fault continuously occurs after
checking the device, replace the Cassette2(15)
1. Check the Cassette2 media guide motor
[Deposit OK] Fault of exceeding the retries (CCM02) running and cable connection.
I7209 when the Cassette2 Clamp failed to move 2. If the same fault continuously occurs after
to the position (CCS08 Light). checking the device, replace the
Cassette2(15).
[Deposit OK] Fault that the home position is 1. Check the Cassette2 media guide motor
not detected even when the Cassette2 (CCM02) running and cable connection.
I720A
Clamp is running at the home position 2. If the same fault continuously occurs after
(CCS08 Light). checking the device, replace the Cassette2(15)
1. Check the arrangement state of banknotes
in the Cassette.
[Deposit OK] Failure to detect the bottom 2. Check the Stack position sensor (CCS06)
I720B (CCS05) when the Cassette2 Push Plate lever operation state.
Stack moves. 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette2 Bottom
sensor(CCS05).
[Deposit OK]The installation status of 1. Check the installation status of Cassette and
I7210
ccim32 cst was changed while transaction. sensors.

"1. Check residual media or alien materials at

[Deposit OK]Media counts are not matched
I7213 the Cassette2(15) and remove those.2. Check
at CCS07, CCS11, CCS12.
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-358

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open the door at the Bundle side and
remove the residual media.2. Check and
[Initialize] Low-speed moving path sensor remove the alien materials in the Bundle low-
I7301
fault. speed wheel position control (BDS14) sensor.3.
If no alien material exists, check whether the
sensor is polluted4. Initialize the device."
"1. Check whether the Bundle low-speed
moving path (BDM02) is running.2. Reboot the
I7302 [Shutter] Low-speed moving up fault system when the same error occurs.3. Replace
the motor and cables when the same error
occurs after checking the device."
"1. Execute CCIM initialization action. 2.
[Initialize]Fault of performing a undefined
I7318 Reboot the system when the same error occurs
process flow from Bundle.
after initialization."
1. Execute CCIM initialization.
2. Check whether the sensor (BDS06)
[Deposit OK]BDS06 Dark fault after
I731E detecting the Bundle low-speed moving path
initializing the Bundle
media is polluted when the same error occurs
after initialization.
1. Execute CCIM initialization.
[Deposit OK]BDS17 Dark fault after 2. Check whether the Bundle DC Motor
I731F
initializing the Bundle. Encoder (BDS17) sensor is polluted when the
same error occurs after initialization.
I7322 [Deposit OK]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I7324 [Deposit OK]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
"1. Check whether the Bundle low speed
[Deposit OK] Detecting upward operation moving path(BDM02) is running.2. Reboot the
I7370 fail at the low speed moving path in throat system when the same error occurs.3. Replace
part. the motor and cables when the same error
occurs after checking the device."
"1. Execute CCIM initialization action. 2. Check
I7385 [Deposit OK] CEN Bundle Detecting Error the Bundle low speed moving path(BDM02)
and BDS03, BDS13 Sensor Status."
"1. Execute CCIM initialization. 2. Reboot the
I73FF [Deposit OK]Bundle Task force shut down. system when the same error occurs after
initialization."
1. Execute CCIM initialization.
[Deposit OK]Fault of calling a undefined
I7501 2. Reboot the system when the same error
command from Escrow.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit OK]Fault of performing a
I7502 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
1. Open the Escrow Part(12).
[Deposit OK]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I7503 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has the media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-359

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit OK]Tape End when preparing for 1. Open the Escrow Part(12).
I7504 media winding when Escrow has media 2. Manually remove media from Escrow.
(ESS07) Detection fault. 3. Initialize.
1. Open the Escrow Part(12).
[Deposit OK]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I7505 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has no media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]Escrow internal
2. Remove the media residual at the Escrow
(ESS01,02,03,04) residual fault when
I7506 (ESS01, ESS02, ESS03, ESS04) and the
preparing for media winding when Escrow
pollution.
has no media
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I7507 entry part (ESS03, ESS04) when preparing residual check (ESS03) and output check
for media output (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit OK]Escrow Tape Start(ESS06) ESS06 media and pollution.
I7508 detection fault when preparing for media 2. Rotate the Escrow Knob in clock-wise three
output. times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I7509 entry part (ESS03, ESS04) when reset the residual check (ESS03) and output check
Escrow mode (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]Residual media at the Escrow 2. Remove the media residual at the Escrow
I750A (ESS01, ESS02, ESS03, ESS04) when (ESS01, ESS02, ESS03, ESS04) and the
reset the Escrow mode pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK] Residual media at the Escrow
2. Remove the media at the Escrow entry
output check sensor before the Trigger
I750B (FDS15) and output check (ESS04) sensor part
sensor detects deflecting when winding the
and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit OK]Escrow Tape End (ESS07) ESS07 media and pollution.
I750C detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
ESS05 media and pollution.
[Deposit OK]Escrow Full (ESS05) detection
I750D 2. Rotate the Escrow Knob in counterclock-
fault when executing media winding.
wise three times.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-360

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit OK]Light jam at the Escrow output 2. Remove the media between the Escrow
I750E check sensor (ESS04) when executing entry (FDS15) and output check (ESS04)
media winding. sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit OK]Dark jam at the Escrow output 1. Open the Escrow Part(12).
I750F check sensor (ESS04) when executing 2. Remove the ESS04 media and pollution.
media winding. 3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Deposit OK]Fault of performing a
I7510 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
"1. Open escrow(12) module and BM3 module
for cleaning.2. Remove if any residue or
[Deposit OK] Dark jam in escrow entrance
I7511 contamination in escrow entrance (FDS15)
ESS04 or bill transport FDS15
and/or exit check (EES04) sensors.3. Execute
initialization of CCIM."
1. Open the Escrow Part(12).
[Deposit OK]Jam between the Escrow entry 2. Remove the media at the Escrow entry
I7512 (ESS04) and (FDS15) when processing (FDS15) and output check (ESS04) sensor part
drum full while storing the media. and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit OK]Escrow Tape End (ESS07) ESS07 media and pollution.
I7513 detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit OK]Escrow Full (ESS05) detection ESS05 media and pollution.
I7514 fault when storing additional media while 2. Rotate the Escrow Knob in counterclock-
terminating media winding. wise three times.
3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Deposit OK]Fault of performing a
I7515 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
[Deposit OK] Residual detection (ESS03) 1. Open the Escrow Part(12).
I7516 Jam before Escrow Drum when outputting 2. Remove the ESS03 media and pollution.
the media. 3. Execute CCIM initialization.
"1. Open escrow(12) module and remove if any
residue or dirt in ESS04.2. Check whether
[Deposit OK] Light jam in escrow exit
I7517 escrow drum motor (ESM01) is working.3. Turn
sensor (ESS04)
escrow drum knob to check whether the belts
are revolving.4. Execute initialization."
"1. Open escrow(12) module.2. Remove if any
residue in ESS01 or ESS02, and clean if any
[Deposit OK] Residue(s) in escrow module
I7518 contamination on the sensors.3. Turn escrow
(ESS01, ESS02) after escrow unwinding
drum knob to check whether the belts are
revolving. 4. Execute CCIM initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-361

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit OK] Escrow Trigger2 (ESS04) is
2. Remove the ESS04 media and pollution.
I7519 not detected and timeout occurs when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
[Deposit OK] Residual detection sensor 1. Open the Escrow Part(12).
I751A (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.
[Deposit OK]Jam at the Escrow output 1. Open the Escrow Part(12).
I751B check sensor (ESS04) when outputting the 2. Remove the ESS04 media and pollution.
media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]Residual media in the Escrow
2. Remove the ESS01 and ESS02 media and
I751C (ESS01, ESS02) when preparing for media
pollution.
discharge.
3. Execute CCIM initialization.
[Deposit OK]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+2591Step), the tape start is not 2. Remove the ESS06 media and pollution.
I7520
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Deposit OK]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+2591Step), the Drum motor is not
I7521 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
[Deposit OK]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+5730Step), the tape start is not 2. Remove the ESS06 media and pollution.
I7522
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Deposit OK]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+5730Step), the Drum motor is not
I7523 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
1. Open the Escrow Part(12).
[Deposit OK]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I7524 entry (ESS03, ESS04) when detecting tape residual check (ESS03) and output check
start (45s) by unwinding the Escrow Drum (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit OK]When rewinding the Escrow
1. Open the Escrow Part(12).
Drum and detecting the tape start (45s), the
2. Remove the ESS06 media and pollution.
I7525 tape start is not light-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
1. Open the Escrow Part(12).
[Deposit OK]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry (ESS03, ESS04) when detecting tape
I7526 residual check (ESS03) and output check
start (2093Step) by unwinding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry part (ESS03, ESS04) when setting the
I7527 residual check (ESS03) and output check
tape end position by winding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-362

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit OK]When winding the Escrow
1. Open the Escrow Part(12).
Drum and setting the tape end, the tape
2. Remove the ESS07 media and pollution.
I7528 end is not dark-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
[Deposit OK]When detecting the Escrow 1. Open the Escrow Part(12).
Drum hole, the drum hole is not dark- 2. Remove the ESS01 and ESS02 media and
I7529
detected (ESS01 or ESS02 Dark) and if pollution.
150 ms is exceeded, a fault occurs. 3. Execute CCIM initialization.
[Deposit OK]When detecting the Escrow
1. Open the Escrow Part(12).
Drum hole, the drum hole is not light-
2. Remove the ESS01 and ESS02 media and
I752A detected (ESS01, ESS02) after detecting
pollution.
the drum hole dark and if 350 ms is
3. Execute CCIM initialization.
exceeded, a fault occurs.
1. Open the Escrow Part(12).
[Deposit OK] When both of Escrow Tape
2. Remove the ESS06 and ESS07 media and
I752B Start (ESS06) sensor and the End sensor
pollution.
are detected simultaneously.
3. Execute CCIM initialization.
[Deposit OK]When checking the residual in
1. Open the Escrow Part(12).
the Escrow and tape end is detected so that
I752C 2. Remove the ESS07 media and pollution.
retry is made, the number of retries
3. Execute CCIM initialization.
exceeds the limit.
1. Open the Escrow Part(12).
[Deposit OK]After checking the residual in
2. Remove the ESS01 and ESS02 media and
I752D the Escrow, tape start is not detected for
pollution.
100 mm and 14s is exceeded.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]The residual media before the 2. Remove the media at the Escrow Drum
I752E Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]The residual media before the 2. Remove the media at the Escrow Drum
I752F Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]The residual media before the 2. Remove the media at the Escrow Drum
I7530 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while discharging the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit OK]The residual media before the 2. Remove the media at the Escrow Drum
I7531 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while discharging the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit OK]Receives a command which 1. Check Sensor (Escrow entry (FDS15) and
I7580 says to unwind the roll of the Escrow until output check (EES04) sensor)
exceeding the number of winding media. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-363

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
I75F1 [Deposit OK]Escrow task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
[Deposit OK] A command was not executed 1. Execute CCIM initialization.
I7801 due to a fault which has occurred while 2. Reboot the system when the same error
preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
I7802 [Deposit OK]Main task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Deposit OK]Receives a command which
I7803 2. Reboot the system when the same error
has not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit OK]Internal Error while the main
I7804 2. Reboot the system when the same error
task is operating.
occurs after initialization.
1. Remove the residual media at the Bundle
I7805 [Deposit OK]Bundle part operation timeout part (1).
2. Execute initialization.
1. Open the door of Reject(9) part and remove
[Deposit OK]Media remaining at the Reject
I7806 the residual media.
part
2. Execute initialization.
1. Check whether the Retract Box(13) is on the
[Deposit OK]Retract Box is not on the home
I7807 home position.
position.
2. Execute initialization.
[Deposit OK] Media remains at the first 1. Remove the residual media at the SCM(2)
I7808 drive part and the BC part or the BC is and BC(3).
open. 2. Execute initialization.
[Deposit OK]Media remaining at the 1. Alignment(4) part residual media Execute
I7809
Alignment part initialization.
1. Remove the residual media at the
[Deposit OK]Media remaining at the
I780A Recognition(5).
Recognition part
2. Execute initialization.
"1. Open BM2(7) and remove if any residue in
bill transport(6).2. Clean if any dirt or
I780B [Deposit OK] Residue(s) in BM2 interface
contamination on sensors in bill transport.3.
Lock BM2 firmly.4. Execute initialization"
"1. Open BM2(7) and remove if any residue in
bill transport area(7, 8).2. Check and remove if
I780C [Deposit OK] Residue(s) in 3-way gate 1
any dirt or damage of 3-way gate 1. 3. Execute
initialization."
"1. Open BM3(12) and remove if any residue in
bill transport area(8, 10)2.Check and remove if
I780D [Deposit OK] Residue(s) in 3-way gate 2
any dirt or damage in 3-way gate 2 3. Execute
initialization."
1. Open the BM2(12) and remove the residual
[Deposit OK]Media remaining at the Escrow
I780E media at the moving path (10, 12).
entry part
2. Execute initialization.
"1. Remove if any residue in RT box
[Deposit OK] Residue(s) in retract box
I780F entrance(11) 2. Remove if any jam or residue
entrance
inside of RT box3. Execute initialization"

© Hyosung TNS, Inc. All Rights Reserved. 5-364

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and remove the residual
[Deposit OK]Media remaining at the media at the moving path (6) and
I7810
Cassette1 entry Cassette1(14) entry.
2. Execute initialization.
"1. Remove if any residue in Cassette2 (11)
entrance. 2. Check condition of bill(s) in
[Deposit OK] Residue(s) in cassette 2
I7811 cassette if any jam or overstock.3. Check
entrance
locking condition of cassette whether it's firm.4.
Execute initialization."
1. Check whether the Cassette1(14) is on the
[Deposit OK]Cassette1 is not on the home
I7812 home position.
position.
2. Execute initialization.
1. Check whether the Cassette1(14) and the
I7813 [Deposit OK]No Cassette. Cassette2(15) are on the home position.
2. Execute initialization.
1. Remove the residual media in the device.
I7814 [Deposit OK]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I7815 [Deposit OK]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I7816 [Deposit OK]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I7817 [Deposit OK]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I7818 [Deposit OK]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I7819 [Deposit OK]Failed to inhale the media
2. Execute initialization.
[Deposit OK]When executing Retract,
1. Remove the residual media in the device.
I781B timeout occurs while picking up back the
2. Execute initialization.
media.
1. Remount the BC Cover(3) and execute
initialization.
I7823 [Deposit OK]BC Cover Open fault.
2. If the fault is not recovered, reboot the
system.
1. Remove the residual media at the Bundle
I7829 [Deposit OK]Media remaining at the Bundle part (1).
2. Execute initialization.
[Deposit OK]The number of notes 1. Open the BM2(7) and BM2(12) and remove
calculated internally is different from the the residual media at the moving path (8, 9,
I782A
number of notes which passed the Reject 10).
part. 2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Deposit OK]Error in processing the number
I782B media at the moving path (8, 10, 12).
of papers at the Escrow part
2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Deposit OK]Timeout occurs when moving
I782C SCM(2), and Reject part (9).
the media at the Reject to the Bundle.
2. Execute initialization.
[Deposit OK]Timeout occurs after moving 1. Remove the residual media at the Bundle(1),
I782D the media at the Reject to the Bundle and SCM(2), and Reject part (9).
processing those. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-365

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the residual media at the Bundle(1),
[Deposit OK]Timeout occurs when checking
I782E SCM(2), and Reject part (9).
the residual media in the Bundle.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit OK]Timeout occurs when moving the residual media at the moving path (8, 9,
I782F
the media at the Escrow to the Reject. 10).
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Deposit OK]Timeout occurs in initializing the residual media at the moving path (8, 9,
I7830
Escrow. 10).
2. Execute initialization.
[Deposit OK]After moving the media at the
1. Open the BM2(12) and remove the residual
Escrow to the Reject, jam occurs at the
I7831 media at the moving path (8, 9, 10, 12).
Escrow entry sensor or 3-Way Gate 2
2. Execute initialization.
control sensor (FDS15 or FDS12).
1. Check the BM2(7) Lock state.
I7832 [Deposit OK]BM2 moving part is open.
2. Execute initialization.
"1. Check locking condition of BM3 module
whether locks firmly.2. If so, open BM3 module
I7833 [Deposit OK] BM3 docking error
and check if any dirt or wrong condition inside
of BM3.3. Execute initialization."
[Deposit OK]CCIM is not on the home
I7834 1. Mount the CCIM on the home position.
position.
1. Check the SCM(2) Lock state.
I7835 [Deposit OK]SCM Cover Open
2. Execute initialization.
1. Check whether the Cassette2(15) is on the
[Deposit OK]Cassette2 is not on the home
I7836 home position.
position.
2. Execute initialization.
1. Remove the residual media in the device.
I7841 [Deposit OK]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I7842 [Deposit OK]Timeout occurs in operation.
2. Execute initialization.
[Deposit OK]A undefined command is 1. Execute CCIM initialization.
I7843 received with the additional byte of Initialize 2. Reboot the system when the same error
command. occurs after initialization.
"1. Open BM3(12) and remove if any residue in
I7844 [Deposit OK] Residue(s) in printer module
bill transport (10, 11). 2. Execute initialization."
1. Open the BM2(12) and remove the residual
[Deposit OK]PRS02 Dark when executing
I7845 media at the moving path (10, 11).
initialization while INK is mounted.
2. Execute initialization.
[Deposit OK]INK cartridge ASSY is not on 1. Mount the INK cartridge ASSY on the home
I7846
the home position. position.
[Deposit OK]ALG, Recog moving path 1. Remove the residual media in the device.
I7851
motors do not run. 2. Execute initialization.
[Deposit OK]PRT, RT Box, Reject entry 1. Remove the residual media in the device.
I7852
part motors do not run. 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-366

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Remove if any residue in bill transport. 2.
Check any dirt or contamination on sensors.3.
I7855 [Deposit OK] Residue(s) in bill transport
After cleaning, lock bill transport firmly.4.
Execute initialization"
"1. Remove if any residue in RT entrance.2. If
not, check and remove if any jam or residue
[Deposit OK] Jam in RT box entrance
I7859 inside of RT.3. Check whether the RT box in
(FDS17 dark or FDS28 light)
right position.4. Remove if any residue or not in
the system. 5. Execute initialization."
1. Open the BM2(7) and remove the residual
[Deposit OK]The number of notes in the
I785A media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit OK]The number of checks in the
I785B media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit OK]The number of notes in the
I785C media at the moving path (6, 7, 8, 9).
retract box is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Deposit OK]The number of notes passed
I785D media at the moving path (6, 7, 8, 9).
3Way-Gate1 and 2 is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I7861 [Deposit OK]RT Box Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I7862 [Deposit OK]A6 Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).
2. Open the door of Reject(9) part and remove
[Deposit OK]Timeout of the 3Way-Gate1
I7866 the residual media.
and 2 operation occurs.
3. Open the BM2(12) and remove the residual
media at the moving path (10, 11).
4. Execute initialization.
1. Remove the residual media in the device.
I7867 [Deposit OK]Timeout occurs in operation.
2. Execute initialization.
[Deposit OK]Timeout occurs when forced 1. Remove the residual media in the device.
I7868
inhale is made at the Bundle part. 2. Execute initialization.
[Deposit OK]Timeout of preparing for CST2 1. Remove the residual media in the device.
I7869
store (Bundle->Escrow->CST2) 2. Execute initialization.
[Deposit OK]Timeout occurs while resetting 1. Remove the residual media in the device.
I786A
in Bundle mode (Retract) 2. Execute initialization.
[Deposit OK]Timeout of preparing for CST2 1. Remove the residual media in the device.
I786B
store 2. Execute initialization.
[Deposit OK]Timeout occurs while resetting 1. Remove the residual media in the device.
I786C
in Bundle mode (CST2) 2. Execute initialization.
[Deposit OK]Timeout of preparing for CST1 1. Remove the residual media in the device.
I786D
store (Escrow->CST2) 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-367

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit OK]Timeout of preparing for CST2 1. Remove the residual media in the device.
I786E
store (Escrow->CST2) 2. Execute initialization.
[Deposit OK]Timeout of checking residual 1. Remove the residual media in the device.
I786F
media in Bundle occurs during initialization 2. Execute initialization.
1. Remove the residual media at the Escrow
part (12).
2. Remove the media residual at the Escrow
[Deposit OK]Failed to rewind while the
I7870 (ESS01, ESS02, ESS03) and the pollution.
Escrow is empty (logical sensor is empty)
3. If no alien material exists, check whether the
sensor is polluted.
4. Execute CCIM initialization.
[Deposit OK]Deposit reject command is
1. Remove the residual media in the device.
I7871 received when the residual media are not
2. Execute initialization.
detected at the Reject part.
[Deposit OK]Detects residual media at the 1. Remove the residual media in the device.
I7872
Reject part 2. Execute initialization.
1. Remove the residual media in the device.
[Deposit OK]Fault occurs while the BC part
I7879 2. Check the BC Cover(3) Lock state.
is preparing.
3. Execute initialization.
1. Check the cable connecting between Main
I787A [Deposit OK]BC response timeout.
and BC (Connector CN37).
[Deposit OK]The number of notes which 1. Remove the residual media in the device.
I787B have passed BC is not consistent with that 2. Check the BC Cover(3) Lock state.
of Escrow and Reject. 3. Execute initialization.
1. Remove the residual media in the device.
I787C [Deposit OK]BC operation is not completed. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
[Deposit OK]The number of media of which 1. Execute CCIM initialization.
I7890 store command is received is larger than 2. Reboot the system when the same error
the number managed by the CCIM. occurs after initialization.
[Deposit OK]Failure to check the last note 1. Execute CCIM initialization.
I7893 at the termination of mid transport path 2. Reboot the system when the same error
while retracting those. occurs after initialization.
[Deposit OK]CCIM32 I/F was changed
I78C0 1. System restart
without setting.
1. Remove the residual media in the device.
I78E0 [Deposit OK]Anomaly of check information
2. Execute initialization.
1. Execute CCIM initialization.
[Deposit OK]Internal Error while the main
I78F1 2. Reboot the system when the same error
task is operating.
occurs after initialization.
"1. Open BM2(7), BM3(12) and remove if any
] Failure of either 3-way-1 gate or 3-way-2 residue at bill transport(7, 8, 9, 10). 2.Check if
I78FF
gate heading to right position any reside in or damage of 3-way gate 1 or 2.
3. Execute initialization."
1. Open the BC cover(3) and remove the
[Deposit OK]Jam at the BC entry sensor
I7B01 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-368

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the alignment(4) cover and remove the
[Deposit OK]Jam at the Align detection residual media and alien materials.
I7B02
sensor (AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Deposit OK]Jam at the Align detection residual media and alien materials.
I7B03
sensor (AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit OK]Recog detection sensor 2. Initialize the device.
I7B04
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit OK]Jam at the Align detection
I7B05 2. Initialize the device.
sensor (AAS05)
10. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit OK]Jam at the Align detection residual media and alien materials.
I7B06
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]Jam at Recog exit moving path the residual media and alien material.
I7B07
sensor (FDS07) 2. Open the BM9 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit OK]Jam at the second moving residual media and alien materials.
I7B09
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit OK]Jam at the 3Way2 control remove the residual media and alien materials.
I7B12
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Deposit OK]Jam at Escrow entry sensor 1. Open the BM10 moving path and then
I7B15
(FDS15) remove the residual media and alien materials.

1. Open the BM3 moving path and then remove

[Deposit OK]Jam at RT Box entry detection the residual media and alien materials.
I7B16
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit OK]Jam at Cassette1 entry media at the moving path (6) and
I7B18
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-369

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the residual media at the Cassette2
[Deposit OK]Jam at Cassette2entry
I7B19 entry (11).
detection sensor (FDS19)
2. Execute initialization.
1. SCM(2) Open
I7B21 [Deposit OK]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I7B22 [Deposit OK]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I7B23 [Deposit OK]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I7B24 [Deposit OK]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I7B25 [Deposit OK]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I7B26 [Deposit OK]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit OK]J Jam at the BC entry sensor
I7B27 residual media and alien materials.
(BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit OK]J Jam at the BC entry sensor
I7B28 residual media and alien materials.
(BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit OK]J Jam at the BC entry sensor
I7B29 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
[Deposit OK]JJam at Escrow entry sensor 1. Open the BM4 moving path and then remove
I7B2A
(FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit OK]JJam at the Align entry residual media and alien materials.
I7B2B
detection sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit OK]JAlign detection sensor
I7B2C 2. Initialize the device.
(AAS05) jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit OK]JAlign detection sensor residual media and alien materials.
I7B2D
(AAS03) jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-370

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit OK]JRecog detection sensor 2. Initialize the device.
I7B2E
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JJam at Recog exit moving the residual media and alien material.
I7B2F
sensor (FDS07). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JJam at Recog exit moving the residual media and alien material.
I7B30
sensor (FDS23). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit OK]JJam at the second moving residual media and alien materials.
I7B31
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit OK]JJam at the 3Way2 control remove the residual media and alien materials.
I7B32
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit OK]JJam at Cassette1 entry media at the moving path (6) and
I7B33
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit OK]JJam at the sensor (NCS07)
1. Check residual media or alien materials at
I7B34 detecting the number of papers which enter
the Cassette1(14) entry and remove those.
into the Cassette1.
[Deposit OK]JReject detection sensor 1. Remove the residual media in the device.
I7B35
(RJS08 jam. 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit OK]JPrint detection sensor remove the residual media and alien materials.
I7B36
(PRS01) jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit OK]JJam at RT Box entry the residual media and alien materials.
I7B37
detection sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit OK]JJam at RT Box full sensor media at the moving path (6, 7, 8, 9).
I7B38
(RTS02) jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit OK]JJam at Cassette2entry
I7B39 entry (11).
detection sensor (FDS19)
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-371

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit OK]JJam at the sensor (CCS07)
1. Check residual media or alien materials at
I7B3A detecting the number of papers which enter
the Cassette2(15) entry and remove those.
into the Cassette2.
"1. Check residual media or alien materials at
I7B3B [Deposit OK]Jam at CCS11 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

I7B3C [Deposit OK]Jam at CCS12 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Deposit OK]JFDS01 Light Time 3. If no alien material exists in the Bundle(1),
I7C01
out(280ms) fault when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Deposit OK]JFDS02 Light Timeout(88ms)
I7C02 sensor and the Bundle.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Deposit OK]JFDS03 Light Timeout(500ms)
I7C03 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Deposit OK]JFDS04 Light Timeout(500ms)
I7C04 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Deposit OK]JFDS05 Light Timeout(88ms)
I7C05 sensor and the Bundle.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-372

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit OK]JFDS03, 04 Light SCM Separation and Send Check (FDS01)
I7C06 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit OK]JBCS01 Light Timeout(500ms) 3. Check the SCM Half Lock state.
I7C07
fault when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit OK]JBCS02 Light Timeout(500ms) 3. Check the SCM Half Lock state.
I7C08
fault when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit OK]JBCS01,BCS02 Light
3. Check the SCM Half Lock state.
I7C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I7C0A [Deposit OK]JFDS15 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Deposit OK]JAAS06 is not reached (Light 3. Check the BC and SCM Half Lock state.
I7C0B
JAM) fault when separating media. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Alignment(4) Open
I7C0C [Deposit OK]JAAS05 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I7C0D [Deposit OK]JAAS03 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I7C0E [Deposit OK]JRCS01 Light Timeout fault
2. Alignment(4) part residual media

© Hyosung TNS, Inc. All Rights Reserved. 5-373

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
I7C0F [Deposit OK]JFDS07 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
I7C10 [Deposit OK]JFDS23 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
the residual media and alien material.
I7C11 [Deposit OK]JFDS09 Light Timeout fault
2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
residual media and alien materials.
I7C12 [Deposit OK]JFDS12 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and then remove the
residual media and alien materials.
I7C13 [Deposit OK]JFDS18 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
media at the moving path (6) and
I7C14 [Deposit OK]JNCS07 Light Timeout fault
Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I7C15 [Deposit OK]JRJS08 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I7C16 [Deposit OK]JPRS01 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I7C17 [Deposit OK]JFDS16 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I7C18 [Deposit OK]JRTS02 Light Timeout fault
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the third moving path (8) and then
I7C19 [Deposit OK]JFDS19 Light Timeout fault remove the residual media and alien materials.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-374

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check whether the Cassette2(11) is on the
I7C1A [Deposit OK]JCCS07 Light Timeout fault home position.
2. Execute initialization.
"1. Check residual media or alien materials at
[Deposit OK]Light timeout fault at CCS11
I7C1B the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit OK]Light timeout fault at CCS12
I7C1C the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit OK]JError occurred by the notes
I7D01 2. Remove the notes and alien materials in the
disorder on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the notes
I7D02 2. Remove the notes and alien materials in the
disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the notes
I7D03 2. Remove the notes and alien materials in the
disorder on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the notes
I7D04 2. Remove the notes and alien materials in the
disorder on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the notes
I7D05 2. Remove the notes and alien materials in the
disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the notes
I7D06 2. Remove the notes and alien materials in the
disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the notes
I7D07 residual media and alien materials.
disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the notes
I7D08 residual media and alien materials.
disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the notes
I7D09 residual media and alien materials.
disorder on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit OK]JError occurred by the notes 1. Open the BM4 moving path and then remove
I7D0A
disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit OK]JError occurred by the notes residual media and alien materials.
I7D0B
disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-375

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit OK]JError occurred by the notes
I7D0C 2. Initialize the device.
disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit OK]JError occurred by the notes residual media and alien materials.
I7D0D
disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit OK]JError occurred by the notes 2. Initialize the device.
I7D0E
disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
"1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JError occurred by the notes the residual media and alien material.2. Open
I7D0F
disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JError occurred by the notes the residual media and alien material.
I7D10
disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit OK]JError occurred by the notes residual media and alien materials.
I7D11
disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit OK]JError occurred by the notes remove the residual media and alien materials.
I7D12
disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit OK]JError occurred by the notes media at the moving path (6) and
I7D13
disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit OK]JError occurred by the notes 1. Check residual media or alien materials at
I7D14
disorder on the NCS07 the Cassette1(14) entry and remove those.
[Deposit OK]JError occurred by the notes 1. Remove the residual media in the device.
I7D15
disorder on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit OK]JError occurred by the notes remove the residual media and alien materials.
I7D16
disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-376

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM3 moving path and then remove
[Deposit OK]JError occurred by the notes the residual media and alien materials.
I7D17
disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit OK]JError occurred by the notes media at the moving path (6, 7, 8, 9).
I7D18
disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit OK]JError occurred by the notes
I7D19 entry (11).
disorder on the FDS19
2. Execute initialization.
[Deposit OK]JError occurred by the notes 1. Check residual media or alien materials at
I7D1A
disorder on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit OK]Error occurred by the notes
I7D1B the Cassette2(15) and remove those.2. Check
disorder on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit OK]Error occurred by the notes
I7D1C the Cassette2(15) and remove those.2. Check
disorder on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit OK]JContinuous note gap disorder
I7D33 2. Remove the notes and alien materials in the
error on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JContinuous note gap disorder
I7D34 2. Remove the notes and alien materials in the
error on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JContinuous note gap disorder
I7D35 2. Remove the notes and alien materials in the
error on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JContinuous note gap disorder
I7D36 2. Remove the notes and alien materials in the
error on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JContinuous note gap disorder
I7D37 2. Remove the notes and alien materials in the
error on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JContinuous note gap disorder
I7D38 2. Remove the notes and alien materials in the
error on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit OK]JContinuous note gap disorder
I7D39 residual media and alien materials.
error on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit OK]JContinuous note gap disorder
I7D3A residual media and alien materials.
error on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit OK]JContinuous note gap disorder
I7D3B residual media and alien materials.
error on the BCS01,BCS02
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-377

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit OK]JContinuous note gap disorder 1. Open the BM4 moving path and then remove
I7D3C
error on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit OK]JContinuous note gap disorder residual media and alien materials.
I7D3D
error on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit OK]JContinuous note gap disorder
I7D3E 2. Initialize the device.
error on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit OK]JContinuous note gap disorder residual media and alien materials.
I7D3F
error on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit OK]JContinuous note gap disorder 2. Initialize the device.
I7D40
error on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JContinuous note gap disorder the residual media and alien material.
I7D41
error on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JContinuous note gap disorder the residual media and alien material.
I7D42
error on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit OK]JContinuous note gap disorder residual media and alien materials.
I7D43
error on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit OK]JContinuous note gap disorder remove the residual media and alien materials.
I7D44
error on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit OK]JContinuous note gap disorder media at the moving path (6) and
I7D45
error on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit OK]JContinuous note gap disorder 1. Check residual media or alien materials at
I7D46
error on the NCS07 the Cassette1(14) entry and remove those.
[Deposit OK]JContinuous note gap disorder 1. Remove the residual media in the device.
I7D47
error on the RJS08 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-378

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
[Deposit OK]JContinuous note gap disorder remove the residual media and alien materials.
I7D48
error on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit OK]JContinuous note gap disorder the residual media and alien materials.
I7D49
error on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit OK]JContinuous note gap disorder media at the moving path (6, 7, 8, 9).
I7D4A
error on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit OK]JContinuous note gap disorder
I7D4B entry (11).
error on the FDS19
2. Execute initialization.
[Deposit OK]JContinuous note gap disorder 1. Check residual media or alien materials at
I7D4C
error on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit OK]Continuous note gap disorder
I7D4D the Cassette2(15) and remove those.2. Check
error on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit OK]Continuous note gap disorder
I7D4E the Cassette2(15) and remove those.2. Check
error on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit OK]JError occurred by the
I7E01 2. Remove the notes and alien materials in the
Transport Path on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the
I7E02 2. Remove the notes and alien materials in the
Transport Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the
I7E03 2. Remove the notes and alien materials in the
Transport Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the
I7E04 2. Remove the notes and alien materials in the
Transport Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the
I7E05 2. Remove the notes and alien materials in the
Transport Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the
I7E06 2. Remove the notes and alien materials in the
Transport Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the
I7E07 residual media and alien materials.
Transport Path on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the
I7E08 residual media and alien materials.
Transport Path on the BCS02
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-379

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the
I7E09 residual media and alien materials.
Transport Path on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit OK]JError occurred by the 1. Open the BM4 moving path and then remove
I7E0A
Transport Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit OK]JError occurred by the residual media and alien materials.
I7E0B
Transport Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit OK]JError occurred by the
I7E0C 2. Initialize the device.
Transport Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit OK]JError occurred by the residual media and alien materials.
I7E0D
Transport Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit OK]JError occurred by the 2. Initialize the device.
I7E0E
Transport Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JError occurred by the the residual media and alien material.
I7E0F
Transport Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JError occurred by the the residual media and alien material.
I7E10
Transport Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit OK]JError occurred by the residual media and alien materials.
I7E11
Transport Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit OK]JError occurred by the remove the residual media and alien materials.
I7E12
Transport Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit OK]JError occurred by the media at the moving path (6) and
I7E13
Transport Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit OK]JError occurred by the 1. Check residual media or alien materials at
I7E14
Transport Path on the NCS07 the Cassette1(14) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-380

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit OK]JError occurred by the 1. Remove the residual media in the device.
I7E15
Transport Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit OK]JError occurred by the remove the residual media and alien materials.
I7E16
Transport Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit OK]JError occurred by the the residual media and alien materials.
I7E17
Transport Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit OK]JError occurred by the media at the moving path (6, 7, 8, 9).
I7E18
Transport Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit OK]JError occurred by the
I7E19 entry (11).
Transport Path on the FDS19
2. Execute initialization.
[Deposit OK]JError occurred by the 1. Check residual media or alien materials at
I7E1A
Transport Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit OK]Error occurred by the
I7E1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit OK]Error occurred by the
I7E1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit OK]JError occurred by the Return
I7F01 2. Remove the notes and alien materials in the
Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the Return
I7F02 2. Remove the notes and alien materials in the
Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the Return
I7F03 2. Remove the notes and alien materials in the
Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the Return
I7F04 2. Remove the notes and alien materials in the
Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the Return
I7F05 2. Remove the notes and alien materials in the
Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Deposit OK]JError occurred by the Return
I7F06 2. Remove the notes and alien materials in the
Transport Path(FDS03,FDS04)
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the Return
I7F07 residual media and alien materials.
Transport Path( BCS01)
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-381

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the Return
I7F08 residual media and alien materials.
Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit OK]JError occurred by the Return
I7F09 residual media and alien materials.
Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Deposit OK]JError occurred by the Return 1. Open the BM4 moving path and then remove
I7F0A
Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit OK]JError occurred by the Return residual media and alien materials.
I7F0B
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit OK]JError occurred by the Return
I7F0C 2. Initialize the device.
Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit OK]JError occurred by the Return residual media and alien materials.
I7F0D
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit OK]JError occurred by the Return 2. Initialize the device.
I7F0E
Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JError occurred by the Return the residual media and alien material.
I7F0F
Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit OK]JError occurred by the Return the residual media and alien material.
I7F10
Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit OK]JError occurred by the Return residual media and alien materials.
I7F11
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit OK]JError occurred by the Return remove the residual media and alien materials.
I7F12
Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit OK]JError occurred by the Return media at the moving path (6) and
I7F13
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-382

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit OK]JError occurred by the Return 1. Check residual media or alien materials at
I7F14
Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Deposit OK]JError occurred by the Return 1. Remove the residual media in the device.
I7F15
Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit OK]JError occurred by the Return remove the residual media and alien materials.
I7F16
Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)
"1. Open the BM3 moving path and then
remove the residual media and alien
[Deposit OK]JError occurred by the Return
I7F17 materials.2. Check the arrangement state of
Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Deposit OK]JError occurred by the Return media at the moving path (6, 7, 8, 9).
I7F18
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit OK]JError occurred by the Return
I7F19 entry (11).
Transport Path( FDS19)
2. Execute initialization.
[Deposit OK]JError occurred by the Return 1. Check residual media or alien materials at
I7F1A
Transport Path( CCS07) the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit OK]Error occurred by the
I7F1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit OK]Error occurred by the
I7F1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
[Deposit End] CEN Bundle Cover Open
I8084 1. Check CEN Bundle Cover Status
Error
1. Execute CCIM initialization.
[Deposit End] Receives undefined USB
I80C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
[Deposit End]A wrong size is received 1. Execute CCIM initialization.
I80C2 during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization.
[Deposit End]The size of USB bulk data is 0
I80C3 2. Reboot the system when the same error
or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit End]Fault of transmitting the same
I80CF 2. Reboot the system when the same error
seq of SP.
occurs after initialization.
"1. Execute CCIM initialization action. 2.
[Deposit End]Cassette1 Task force shut
I8102 Reboot the system when the same error occurs
down.
after initialization."
1. Execute CCIM initialization.
[Deposit End]Fault of calling a undefined
I8103 2. Reboot the system when the same error
command from Cassette1.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-383

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
[Deposit End]Fault of performing a
I8104 2. Reboot the system when the same error
undefined process flow from Cassette1.
occurs after initialization.
1. Check the Cassette1(14) installation state
[Deposit End]Cassette1 position or door and door open state.
I8105
open fault 2. Check Cassette1 home position (NCS01)
sensor connection cable.
"1. Check whether push plate in the cassette is
level.2. Move push plate up and down to check
[Deposit End] Failure of cassette 1 push
whether the move is smooth.3. Execute
I8106 plate reaching to bottom position with
initialization to check whether cassette1 push
multiple retries
plate motor (NCM01) is working and cable
connection is good."
[Deposit End]Jam at the sensor (NCS07)
1. Check residual media or alien materials at
I8107 detecting the number of papers which enter
the Cassette1(14) entry and remove those.
into the Cassette1.
1. Check the arrangement state of the
banknotes in the Cassette1(14).
[Deposit End] Fault of causing retry of
2. Check the stack position (NCS06) and the
I8108 moving the Cassette1 Push Plate Top
media entry detection (NCS09) prism state.
position.
3. If the same fault continuously occurs after
checking the device, replace the Cassette1(14)

1. Check the Cassette1 media guide motor

[Deposit End] Fault of exceeding the retries
(NCM02) running and cable connection.
I8109 when the Cassette1 Clamp failed to move
2. If the same fault continuously occurs after
to the position (NCS08 Light).
checking the device, replace the Cassette1(14)

[Deposit End] Fault that the home position 1. Check the Cassette1 media guide motor
is not detected even when the Cassette1 (NCM02) running and cable connection.
I810A
Clamp is running at the home position 2. If the same fault continuously occurs after
(NCS08 Light). checking the device, replace the Cassette1(14)
1. Check the arrangement state of banknotes
in the Cassette.
[Deposit End] Failure to detect the bottom 2. Check the Stack position sensor (NCS06)
I810B (NCS05) when the Cassette1 Push Plate lever operation state.
Stack moves 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette1 Bottom
sensor(NCS05).
"1. Execute CCIM initialization action. 2.
[Deposit End]Cassette2 Task force shut
I8202 Reboot the system when the same error occurs
down.
after initialization."
1. Execute CCIM initialization.
[Deposit End]Fault of calling a undefined
I8203 2. Reboot the system when the same error
command from Cassette2.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit End]Fault of performing a
I8204 2. Reboot the system when the same error
undefined process flow from Cassette2.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-384

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the Cassette2(15) installation state
[Deposit End]Cassette2 position of door and door open state.
I8205
open fault 2. Check Cassette2 home position (CCS01)
sensor connection cable.
1. Check the jam when moving the push plate
[Deposit End] Fault of causing retry of
left/right/vertically and manually.
I8206 moving the Cassette2 Push Plate Bottom
2. Check the Cassette2 push plate motor
position.
(CCM01) running and cable connection.
1. Check residual media or alien materials at
[Deposit End]Jam at the sensor (CCS07,
the Cassette2(15) and remove those.
I8207 CCS11, CCS12) detecting the number of
2. Check the installation status of Cassette and
papers which enter into the Cassette2.
sensors.
1. Check the arrangement state of the
banknotes in the Cassette2(15).
[Deposit End] Fault of causing retry of
2. Check the stack position (CCS06) and the
I8208 moving the Cassette2 Push Plate Top
media entry detection (CCS09) prism state.
position.
3. If the same fault continuously occurs after
checking the device, replace the Cassette2(15)
1. Check the Cassette2 media guide motor
[Deposit End] Fault of exceeding the retries (CCM02) running and cable connection.
I8209 when the Cassette2 Clamp failed to move 2. If the same fault continuously occurs after
to the position (CCS08 Light). checking the device, replace the
Cassette2(15).
[Deposit End] Fault that the home position 1. Check the Cassette2 media guide motor
is not detected even when the Cassette2 (CCM02) running and cable connection.
I820A
Clamp is running at the home position 2. If the same fault continuously occurs after
(CCS08 Light). checking the device, replace the Cassette2(15)
1. Check the arrangement state of banknotes
in the Cassette.
[Deposit End] Failure to detect the bottom 2. Check the Stack position sensor (CCS06)
I820B (CCS05) when the Cassette2 Push Plate lever operation state.
Stack moves. 3. If the Push Plate is not at the bottom, check
the alien materials at the Cassette2 Bottom
sensor(CCS05).
[Deposit End]The installation status of 1. Check the installation status of Cassette and
I8210
ccim32 cst was changed while transaction. sensors.

"1. Open the door at the Bundle side and

remove the residual media.2. Check and
[Initialize] Low-speed moving path sensor remove the alien materials in the Bundle low-
I8301
fault. speed wheel position control (BDS14) sensor.3.
If no alien material exists, check whether the
sensor is polluted4. Initialize the device."
"1. Check whether the Bundle low-speed
moving path (BDM02) is running.2. Reboot the
I8302 [Shutter] Low-speed moving up fault system when the same error occurs.3. Replace
the motor and cables when the same error
occurs after checking the device."

© Hyosung TNS, Inc. All Rights Reserved. 5-385

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check whether the Bundle low-speed
moving path (BDM02) is running.2. Reboot the
[Deposit End]Low-speed moving path down
I8303 system when the same error occurs.3. Replace
fault
the motor and cables when the same error
occurs after checking the device."
"1. Check and remove the alien materials in the
Bundle Shutter Open (BDS11) and
I8304 [Deposit End]Shutter sensor fault.
Close(BDS12) sensors.2. If no alien material
exists, check whether the sensor is polluted."
"1. Check whether the part connected to the
external shutter normally operates.2. Check
I8305 [Deposit End]Shutter Open fault.
whether the shutter driving motor (BDM01)
runs.3. Check the motor connection cable."
"1. Check whether the part connected to the
external shutter normally operates.2. Check
I8306 [Deposit End]Shutter Close fault.
whether the shutter driving motor (BDM01)
runs.3. Check the motor connection cable."
"1. Check and remove the alien materials in the
Bundle Bill Press part (BDS15, BDS16)
I8307 [Deposit End]Billpress sensor fault.
sensors.2. If no alien material exists, check
whether the sensor is polluted."
"1. Check the inside of the Bundle(1).2.
Remove the alien materials of the Billpress.3. If
no alien material exists in the Billpress, check
[Deposit End]Billpress moving path position
I8308 and remove the alien materials in the Bundle
startup fault
Bill Press home Position (BDS15) sensor.4. If
no alien material exists, check whether the
sensor is polluted."
"1. Check the inside of the Bundle(1).2.
Remove the alien materials of the Billpress.3. If
[Deposit End]Billpress separation position the Billpress is up, check whether the state is
I8309
startup fault. BDS18 Dark.4. If it is not dark, move the P
Roller and check whether the state of BDS18 is
changed."
"1. Check the inside of the Bundle(1).2.
Remove the alien materials of the Billpress.3. If
no alien material exists in the Billpress, check
[Deposit End]Billpress residual position
I830A and remove the alien materials in the Bundle
startup fault.
Bill Press Up/Down (BDS16) sensor.4. If no
alien material exists, check whether the sensor
is polluted"
"1. Check the inside of the Bundle(1).2.
Remove the alien materials of the Billpress.3. If
no alien material exists in the Billpress, check
[Deposit End]Billpress Reject position
I830B and remove the alien materials in the Bundle
startup fault.
Bill Press part (BDS15, BDS16) sensors.4. If
no alien material exists, check whether the
sensor is polluted"

© Hyosung TNS, Inc. All Rights Reserved. 5-386

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check the inside of the Bundle(1).2.
Remove the notes and alien materials in the
[Deposit End]Media remaining at the
I830D Bundle(1).3. If no alien material exists, check
Bundle.
whether the sensor in the Bundle(1) is
polluted."
"1. Check the inside of the Bundle(1).2.
Remove the notes and alien materials in the
[Deposit End] Sensor fault when preparing
I830F Bundle entry part (BDS01, BDS02) sensors.3.
for separation of media.
If no alien material exists, check whether the
sensor is polluted."
"1. Check the inside of the Bundle(1).2. Open
the separation part of SCM and Bundle and
[Deposit End] When trying to discharge the
then remove residual banknotes and the alien
I8310 media, the number of retries exceeds the
materials.3. If no alien material exists, check
limit.
whether the sensor in the Bundle(1) is
polluted."
"1. Open the door at the Bundle side and
remove the residual media.2. Check and
[Deposit End] Fault of receiving media remove the alien materials in the Bundle low-
I8312
returned due to low-speed moving path up. speed wheel position control (BDS14) sensor.3.
If no alien material exists, check whether the
sensor is polluted.4. Initialize the device."
"1. Execute CCIM initialization. 2. Reboot the
[Deposit End]Fault of calling a undefined
I8315 system when the same error occurs after
command from Bundle.
initialization."
"1. Execute CCIM initialization action. 2.
[Initialize]Fault of performing a undefined
I8318 Reboot the system when the same error occurs
process flow from Bundle.
after initialization."
"1. Execute CCIM initialization. 2. Check
whether the sensor (BDS06) detecting the
[Deposit End]BDS06 Dark Timeout when
I8319 Bundle low-speed moving path media is
performing low-speed moving path down
polluted when the same error occurs after
initialization."
"1. Execute CCIM initialization. 2. Check
whether the sensor (BDS06) detecting the
[Deposit End]BDS06 Dark fault after
I831E Bundle low-speed moving path media is
initializing the Bundle
polluted when the same error occurs after
initialization."
"1. Execute CCIM initialization. 2. Check
[Deposit End]BDS17 Dark fault after whether the Bundle DC Motor Encoder
I831F
initializing the Bundle. (BDS17) sensor is polluted when the same
error occurs after initialization."
"1. Execute CCIM initialization. 2. Check
[Deposit End]BDS18 Dark fault after whether the Bundle DC Motor Encoder
I8320
initializing the Bundle. (BDS17) sensor is polluted when the same
error occurs after initialization."
I8322 [Deposit End]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I8324 [Deposit End]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.

© Hyosung TNS, Inc. All Rights Reserved. 5-387

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check whether the Bundle low speed
[Deposit End] Detecting upward operation moving path(BDM02) is running.2. Reboot the
I8370 fail at the low speed moving path in throat system when the same error occurs.3. Replace
part. the motor and cables when the same error
occurs after checking the device."
"1. Check whether the Bundle low speed
[Deposit End] Detecting downward moving path(BDM02) is running.2. Reboot the
I8371 operation fail at the low speed moving path system when the same error occurs.3. Replace
in throat part. the motor and cables when the same error
occurs after checking the device."
"1. Open the door at the Bundle side and
remove the residual media.2. Check and
[Deposit End] Sensor fail at the low speed remove the alien materials in the Bundle low
I8372
moving path in throat part. speed wheel position control(BDS14) sensor.3.
If no alien material exists, check whether the
sensor is polluted.4. Initialize the device."

"1. Execute CCIM initialization action. 2. Check

I8385 [Deposit End] CEN Bundle Detecting Error the Bundle low speed moving path(BDM02)
and BDS03, BDS13 Sensor Status."
"1. Execute CCIM initialization. 2. Reboot the
I83F0 [Deposit End]Bundle Task Skip. system when the same error occurs after
initialization."
"1. Execute CCIM initialization. 2. Reboot the
I83FF [Deposit End]Bundle Task force shut down. system when the same error occurs after
initialization."
1. Execute CCIM initialization.
[Deposit End]Fault of calling a undefined
I8501 2. Reboot the system when the same error
command from Escrow.
occurs after initialization.
1. Execute CCIM initialization.
[Deposit End]Fault of performing a
I8502 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
1. Open the Escrow Part(12).
[Deposit End]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I8503 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has the media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit End]Tape End when preparing for 1. Open the Escrow Part(12).
I8504 media winding when Escrow has media 2. Manually remove media from Escrow.
(ESS07) Detection fault. 3. Initialize.
1. Open the Escrow Part(12).
[Deposit End]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I8505 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has no media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]Escrow internal
2. Remove the media residual at the Escrow
(ESS01,02,03,04) residual fault when
I8506 (ESS01, ESS02, ESS03, ESS04) and the
preparing for media winding when Escrow
pollution.
has no media
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-388

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit End]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I8507 entry part (ESS03, ESS04) when preparing residual check (ESS03) and output check
for media output (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit End]Escrow Tape Start(ESS06) ESS06 media and pollution.
I8508 detection fault when preparing for media 2. Rotate the Escrow Knob in clock-wise three
output. times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I8509 entry part (ESS03, ESS04) when reset the residual check (ESS03) and output check
Escrow mode (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]Residual media at the Escrow 2. Remove the media residual at the Escrow
I850A (ESS01, ESS02, ESS03, ESS04) when (ESS01, ESS02, ESS03, ESS04) and the
reset the Escrow mode pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End] Residual media at the
2. Remove the media at the Escrow entry
Escrow output check sensor before the
I850B (FDS15) and output check (ESS04) sensor part
Trigger sensor detects deflecting when
and the pollution.
winding the media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit End]Escrow Tape End (ESS07) ESS07 media and pollution.
I850C detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit End]Escrow Full (ESS05) ESS05 media and pollution.
I850D detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]Light jam at the Escrow output 2. Remove the media between the Escrow
I850E check sensor (ESS04) when executing entry (FDS15) and output check (ESS04)
media winding. sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit End]Dark jam at the Escrow output 1. Open the Escrow Part(12).
I850F check sensor (ESS04) when executing 2. Remove the ESS04 media and pollution.
media winding. 3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Deposit End]Fault of performing a
I8510 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
1. Open the Escrow Part(12).
[Deposit End]Jam between the Escrow 2. Remove the media at the Escrow entry
I8511 entry sensor (ESS04) and (FDS15) while (FDS15) and output check (ESS04) sensor part
storing the media. and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-389

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit End]Jam between the Escrow
2. Remove the media at the Escrow entry
entry (ESS04) and (FDS15) when
I8512 (FDS15) and output check (ESS04) sensor part
processing drum full while storing the
and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit End]Escrow Tape End (ESS07) ESS07 media and pollution.
I8513 detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Deposit End]Escrow Full (ESS05) ESS05 media and pollution.
I8514 detection fault when storing additional 2. Rotate the Escrow Knob in counterclock-
media while terminating media winding. wise three times.
3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Deposit End]Fault of performing a
I8515 2. Reboot the system when the same error
undefined process flow from Escrow.
occurs after initialization.
[Deposit End] Residual detection (ESS03) 1. Open the Escrow Part(12).
I8516 Jam before Escrow Drum when outputting 2. Remove the ESS03 media and pollution.
the media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]Light jam at the Escrow output
2. Remove the ESS04 media and pollution.
I8517 check sensor (ESS04) when outputting the
3. Execute CCIM initialization. 4. Check the
media.
Escrow Drum running motor (ESM01).
1. Open the Escrow Part(12).
[Deposit End]Residual media in the Escrow
2. Remove the ESS01 and ESS02 media and
I8518 (ESS01, ESS02) when preparing for media
pollution.
discharge.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End] Escrow Trigger2 (ESS04) is
2. Remove the ESS04 media and pollution.
I8519 not detected and timeout occurs when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
[Deposit End] Residual detection sensor 1. Open the Escrow Part(12).
I851A (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.
[Deposit End]Jam at the Escrow output 1. Open the Escrow Part(12).
I851B check sensor (ESS04) when outputting the 2. Remove the ESS04 media and pollution.
media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]Residual media in the Escrow
2. Remove the ESS01 and ESS02 media and
I851C (ESS01, ESS02) when preparing for media
pollution.
discharge.
3. Execute CCIM initialization.
[Deposit End]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+2591Step), the tape start is not 2. Remove the ESS06 media and pollution.
I8520
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Deposit End]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+2591Step), the Drum motor is not
I8521 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.

© Hyosung TNS, Inc. All Rights Reserved. 5-390

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit End]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+5730Step), the tape start is not 2. Remove the ESS06 media and pollution.
I8522
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Deposit End]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+5730Step), the Drum motor is not
I8523 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
1. Open the Escrow Part(12).
[Deposit End]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I8524 entry (ESS03, ESS04) when detecting tape residual check (ESS03) and output check
start (45s) by unwinding the Escrow Drum (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit End]When rewinding the Escrow
1. Open the Escrow Part(12).
Drum and detecting the tape start (45s), the
2. Remove the ESS06 media and pollution.
I8525 tape start is not light-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
1. Open the Escrow Part(12).
[Deposit End]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry (ESS03, ESS04) when detecting tape
I8526 residual check (ESS03) and output check
start (2093Step) by unwinding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry part (ESS03, ESS04) when setting the
I8527 residual check (ESS03) and output check
tape end position by winding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.
[Deposit End]When winding the Escrow
1. Open the Escrow Part(12).
Drum and setting the tape end, the tape
2. Remove the ESS07 media and pollution.
I8528 end is not dark-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
[Deposit End]When detecting the Escrow 1. Open the Escrow Part(12).
Drum hole, the drum hole is not dark- 2. Remove the ESS01 and ESS02 media and
I8529
detected (ESS01 or ESS02 Dark) and if pollution.
150 ms is exceeded, a fault occurs. 3. Execute CCIM initialization.
[Deposit End]When detecting the Escrow
1. Open the Escrow Part(12).
Drum hole, the drum hole is not light-
2. Remove the ESS01 and ESS02 media and
I852A detected (ESS01, ESS02) after detecting
pollution.
the drum hole dark and if 350 ms is
3. Execute CCIM initialization.
exceeded, a fault occurs.
1. Open the Escrow Part(12).
[Deposit End] When both of Escrow Tape
2. Remove the ESS06 and ESS07 media and
I852B Start (ESS06) sensor and the End sensor
pollution.
are detected simultaneously.
3. Execute CCIM initialization.
[Deposit End]When checking the remaining
1. Open the Escrow Part(12).
in the Escrow and tape end is detected so
I852C 2. Remove the ESS07 media and pollution.
that retry is made, the number of retries
3. Execute CCIM initialization.
exceeds the limit.

© Hyosung TNS, Inc. All Rights Reserved. 5-391

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Deposit End]After checking the remaining
2. Remove the ESS01 and ESS02 media and
I852D in the Escrow, tape start is not detected for
pollution.
100 mm and 14s is exceeded.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]The remaining before the 2. Remove the media at the Escrow Drum
I852E Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]The remaining before the 2. Remove the media at the Escrow Drum
I852F Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]The remaining before the 2. Remove the media at the Escrow Drum
I8530 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while discharging the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Deposit End]The remaining before the 2. Remove the media at the Escrow Drum
I8531 Escrow entry or Drum is detected (ESS04, residual check (ESS03) and output check
ESS03) while discharging the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Deposit End]Receives a command which 1. Check Sensor (Escrow entry (FDS15) and
I8580 says to unwind the roll of the Escrow until output check (EES04) sensor)
exceeding the number of winding media. 2. Execute initialization.
1. Execute CCIM initialization.
I85F1 [Deposit End]Escrow task force shutdown. 2. Reboot the system when the same error
occurs after initialization.
"1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
I8602 [Deposit End]Batch moving stage down fail.
running.2. Check whether the multiple return
clamp motor (RJM01) is running."

"1. Check whether the reject batch return stage

up detection (RJS06) sensor is normally
I8603 [Deposit End]Batch moving stage up fail.
running.2. Check whether the multiple return
clamp motor (RJM01) is running."

"1. Check whether the reject batch return stage

[Deposit End]Batch moving stage sensor down detection (RJS07) sensor is normally
I8604
fault. running.2. Check whether the multiple return
clamp motor (RJM01) is running."
"1. Open reject door(9) and remove if any
residue in reject module.2. If no residue in
reject module, check and clean if any
I8605 [Deposit End] Light jam in RJS09
contamination of sensors in reject module
(RJS01, RJS02, RJS03, RJS04, RJS05,
RJS08, RJS09) and reject exit (RJS10)."

© Hyosung TNS, Inc. All Rights Reserved. 5-392

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Reject Door(9) Open2. Remove the notes
and alien materials in the Reject.3. If no alien
[Deposit End]After moving the media at the material exists, check whether the Reject part
I8606 Reject part to the Bundle, the media sensors (RJS01, RJS02, RJS03, RJS04,
remains at the Reject part. RJS05, RJS08, RJS09) and the sensor
(RJS10) detecting the media residual at the
reject output are polluted."
"1. Check the inside of the Bundle(1).2.
Remove the alien materials of the Billpress.3. If
[Deposit End]Before moving the media at
no alien material exists in the Billpress, Check
the Reject to the Bundle, the billpress of the
I8607 and remove the alien materials in the Bundle
Bundle part is not moved to the Reject
Bill Press part (BDS15, BDS16) sensors.4. If
position.
no alien material exists, check whether the
sensor is polluted."
"1. Remove if any residue or dirt in reject
I8608 [Deposit End] Dark jam in RJS08 exit(RJS08) sensor2. Otherwise, clean if any
contamination of the sensor."
"1. Reject Door(9) Open2. Remove the notes
[Deposit End]Alien media have sequentially and alien materials in the Reject.3. If no alien
I8609
entered to the Reject part. material exists, check whether the Reject
output check sensor (RJS08) is polluted."
[Deposit End]When media abnormally "1. Remove the notes and alien materials in the
access and are piled at the Reject part, the Reject output media residual sensor (RJS10).2.
I860A
residual media exist at the Reject part If no alien material exists, check whether the
(RJS10 Dark). sensor is polluted."
[Deposit End]When media abnormally "1. Remove the notes and alien materials in the
access and are piled at the Reject part, the Reject output check sensor (RJS08).2. If no
I860B
residual media exist at the Reject part alien material exists, check whether the sensor
(RJS08 Dark). is polluted."
"1. Execute CCIM initialization. 2. Reboot the
[Deposit End]Fault of performing a
I860C system when the same error occurs after
undefined process flow from Reject.
initialization."
"1. Execute CCIM initialization. 2. Reboot the
I86F1 [Deposit End]Reject task force shutdown. system when the same error occurs after
initialization."
[Deposit End] A command was not "1. Execute CCIM initialization. 2. Reboot the
I8801 executed due to a fault which has occurred system when the same error occurs after
while preparing the main task. initialization."
"1. Execute CCIM initialization. 2. Reboot the
I8802 [Deposit End]Main task force shutdown. system when the same error occurs after
initialization."
"1. Execute CCIM initialization. 2. Reboot the
[Deposit End]Receives a command which
I8803 system when the same error occurs after
has not been defined in the main task.
initialization."
"1. Execute CCIM initialization. 2. Reboot the
[Deposit End]Internal Error while the main
I8804 system when the same error occurs after
task is operating.
initialization."
"1. Remove the residual media at the Bundle
I8805 [Deposit End]Bundle part operation timeout
part (1). 2. Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-393

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit End]Media remaining at the Reject "1. Open the door of Reject(9) part and remove
I8806
part the residual media. 2. Execute initialization."
[Deposit End]Retract Box is not on the "1. Check whether the Retract Box(13) is on
I8807
home position. the home position.2. Execute initialization."
[Deposit End] Media remains at the first
"1. Remove the residual media at the SCM(2)
I8808 drive part and the BC part or the BC is
and BC(3). 2. Execute initialization."
open.
[Deposit End]Media remaining at the "1. Alignment(4) part residual media 2. Execute
I8809
Alignment part initialization."
[Deposit End]Media remaining at the "1. Remove the residual media at the
I880A
Recognition part Recognition(5). 2. Execute initialization."
"1. Open BM2(7) and remove if any residue in
bill transport(6).2. Clean if any dirt or
I880B [Deposit End] Residue(s) in BM2 interface
contamination on sensors in bill transport.3.
Lock BM2 firmly.4. Execute initialization"
"1. Open the BM2(7) and remove the residual
[Deposit End]Media remaining at 3-Way
I880C media at the moving path (7, 8). 2. Execute
Gate 1
initialization."
"1. Open the BM2(12) and remove the residual
[Deposit End]Media remaining at 3-Way
I880D media at the moving path (8, 10). 2. Execute
Gate 2
initialization."
"1. Open the BM2(12) and remove the residual
[Deposit End]Media remaining at the
I880E media at the moving path (10, 12). 2. Execute
Escrow entry part
initialization."
[Deposit End]Media remaining at the "1. Remove the residual media at the RT box
I880F
Retract entry part entry (11). 2. Execute initialization."
"1. Open the BM2(7) and remove the residual
[Deposit End]Media remaining at the
I8810 media at the moving path (6) and
Cassette1 entry
Cassette1(14) entry. 2. Execute initialization."
[Deposit End]Media remaining at the "1. Remove the residual media at the
I8811
Cassette2 entry Cassette2 entry (11). 2. Execute initialization."
[Deposit End]Cassette1 is not on the home "1. Check whether the Cassette1(14) is on the
I8812
position. home position. 2. Execute initialization."
"1. Check whether the Cassette1(14) and the
I8813 [Deposit End]]No Cassette. Cassette2(15) are on the home position. 2.
Execute initialization."
"1. Remove the residual media in the device
I8814 [Deposit End]Timeout occurs in operation. and clean the inside of moudles.2. Execute
initialization."
"1. Remove the residual media in the device
I8815 [Deposit End]Timeout occurs in operation. and clean the inside of moudles.2. Execute
initialization."
"1. Remove the residual media in the device. 2.
I8816 [Deposit End]Timeout occurs in operation.
Execute initialization."
"1. Remove the residual media in the device
I8817 [Deposit End]Timeout occurs in operation. and clean the inside of moudles.2. Execute
initialization."
"1. Remove the residual media in the device. 2.
I8818 [Deposit End]Timeout occurs in operation.
Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-394

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Remove the residual media in the device. 2.
I8819 [Deposit End]Failed to inhale the media
Execute initialization."
[Deposit End]When executing Retract,
"1. Remove the residual media in the device. 2.
I881B timeout occurs while picking up back the
Execute initialization."
media.
"1. Remount the BC Cover(3) and execute
I8823 [Deposit End]BC Cover Open fault. initialization. 2. If the fault is not recovered,
reboot the system."
[Deposit End]Media remaining at the "1. Remove the residual media at the Bundle
I8829
Bundle part (1). 2. Execute initialization."
"1. Open the BM2(7) and BM2(12) and remove
[Deposit End]Error in processing the
I882A the residual media at the moving path (8, 9,
number of papers at the Reject part
10). 2. Execute initialization."
"1. Open the BM2(12) and remove the residual
[Deposit End]Error in processing the
I882B media at the moving path (8, 10, 12). 2.
number of papers at the Escrow part
Execute initialization."
"1. Remove the residual media at the
[Deposit End]Timeout occurs when moving
I882C Bundle(1), SCM(2), and Reject part (9). 2.
the media at the Reject to the Bundle.
Execute initialization."
[Deposit End]Timeout occurs after moving "1. Remove the residual media at the
I882D the media at the Reject to the Bundle and Bundle(1), SCM(2), and Reject part (9). 2.
processing those. Execute initialization."
"1. Remove the residual media at the
[Deposit End]Timeout occurs when
I882E Bundle(1), SCM(2), and Reject part (9). 2.
checking the residual media in the Bundle.
Execute initialization."
"1. Open the BM2(7) and BM2(12) and remove
[Deposit End]Timeout occurs when moving
I882F the residual media at the moving path (8, 9,
the media at the Escrow to the Reject.
10). 2. Execute initialization."
"1. Open the BM2(7) and BM2(12) and remove
[Deposit End]Timeout occurs in initializing
I8830 the residual media at the moving path (8, 9,
Escrow.
10). 2. Execute initialization."
[Deposit End]After moving the media at the
"1. Open the BM2(12) and remove the residual
Escrow to the Reject, jam occurs at the
I8831 media at the moving path (8, 9, 10, 12).2.
Escrow entry sensor or 3-Way Gate 2
Execute initialization."
control sensor (FDS15 or FDS12).
"1. Check the BM2(7) Lock state.2. Execute
I8832 [Deposit End]BM2 moving part is open.
initialization."
"1. Check the BM2(7) Lock state.2. Execute
I8833 [Deposit End]BM3 moving part is open.
initialization."
[Deposit End]CCIM is not on the home
I8834 1. Mount the CCIM on the home position.
position.
"1. Check the SCM(2) Lock state.2. Execute
I8835 [Deposit End]SCM Cover Open
initialization."
[Deposit End]Cassette2 is not on the home "1. Check whether the Cassette2(15) is on the
I8836
position. home position. 2. Execute initialization."
"1. Remove the residual media in the device. 2.
I8841 [Deposit End]Timeout occurs in operation.
Execute initialization."
"1. Remove the residual media in the device. 2.
I8842 [Deposit End]Timeout occurs in operation.
Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-395

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit End]A undefined command is "1. Execute CCIM initialization. 2. Reboot the
I8843 received with the additional byte of Initialize system when the same error occurs after
command. initialization."
"1. Open the BM2(12) and remove the residual
[Deposit End]Media remaining at the Print
I8844 media at the moving path (10, 11). 2. Execute
part
initialization."
"1. Open the BM2(12) and remove the residual
[Deposit End]PRS02 Dark when executing
I8845 media at the moving path (10, 11). 2. Execute
initialization while INK is mounted.
initialization."
[Deposit End]INK cartridge ASSY is not on 1. Mount the INK cartridge ASSY on the home
I8846
the home position. position.
[Deposit End]ALG, Recog moving path "1. Remove the residual media in the device. 2.
I8851
motors do not run. Execute initialization."
[Deposit End]PRT, RT Box, Reject entry "1. Remove the residual media in the device. 2.
I8852
part motors do not run. Execute initialization."
"1. Remove if any residue in bill transport. 2.
Check any dirt or contamination on sensors.3.
I8855 [Deposit End] Residue(s) in bill transport
After cleaning, lock bill transport firmly.4.
Execute initialization"
"1. Remove if any residue in RT entrance.2. If
not, check and remove if any jam or residue
[Deposit End] Jam in RT box entrance
I8859 inside of RT.3. Check whether the RT box in
(FDS17 dark or FDS28 light)
right position.4. Remove if any residue or not in
the system. 5. Execute initialization."
"1. Open the BM2(7) and remove the residual
[Deposit End]The number of notes in the
I885A media at the moving path (6, 7, 8, 9).2. Execute
cassette is not consistent.
initialization."
"1. Open the BM2(7) and remove the residual
[Deposit End]The number of checks in the
I885B media at the moving path (6, 7, 8, 9).2. Execute
cassette is not consistent.
initialization."
"1. Open the BM2(7) and remove the residual
[Deposit End]The number of notes in the
I885C media at the moving path (6, 7, 8, 9).2. Execute
RT box is not consistent
initialization."
"1. Open the BM2(7) and remove the residual
[Deposit End]The number of notes passed
I885D media at the moving path (6, 7, 8, 9).2. Execute
3Way-Gate1 and 2 is not consistent.
initialization."
"1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).2.
I8861 [Deposit Count/Check]RT Box Full
Remove the notes in the Retract Box.3.
Execute initialization."
"1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).2.
I8862 [Deposit End]A6 Full
Remove the notes in the Retract Box.3.
Execute initialization."
"1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).2. Open the
[Deposit End]Timeout of the 3Way-Gate1 door of Reject(9) part and remove the residual
I8866
and 2 operation occurs. media.3. Open the BM2(12) and remove the
residual media at the moving path (10, 11).4.
Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-396

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Remove the residual media in the device. 2.
I8867 [Deposit End]Timeout occurs in operation.
Execute initialization."
[Deposit End]Timeout occurs when forced "1. Remove the residual media in the device. 2.
I8868
inhale is made at the Bundle part. Execute initialization."
[Deposit End]CST2 operation timeout "1. Remove the residual media in the device. 2.
I8869
(Bundle->Escrow->CST2) Execute initialization."
[Deposit End]Timeout occurs while "1. Remove the residual media in the device. 2.
I886A
resetting in Bundle mode (Retract) Execute initialization."
[Deposit End]Timeout of preparing for "1. Remove the residual media in the device. 2.
I886B
CST2 store Execute initialization."
[Deposit End]Timeout occurs while "1. Remove the residual media in the device. 2.
I886C
resetting in Bundle mode (CST2) Execute initialization."
[Deposit End]Timeout of preparing for "1. Remove the residual media in the device. 2.
I886D
CST1 store (Escrow->CST2) Execute initialization."
[Deposit End]Timeout of preparing for "1. Remove the residual media in the device. 2.
I886E
CST2 store (Escrow->CST2) Execute initialization."
[Deposit End]Timeout of checking residual "1. Remove the residual media in the device. 2.
I886F
media in Bundle occurs during initialization Execute initialization."
"1. Remove the residual media at the Escrow
part (12). 2. Remove the media residual at the
[Deposit End]Failed to rewind while the Escrow (ESS01, ESS02, ESS03) and the
I8870
Escrow is empty (logical sensor is empty) pollution.3. If no alien material exists, check
whether the sensor is polluted.4. Execute CCIM
initialization."
[Deposit End]Deposit reject command is
"1. Remove the residual media in the device. 2.
I8871 received when the residual media are not
Execute initialization."
detected at the Reject part.
[Deposit End]Media remaining at the Reject "1. Remove the residual media in the device. 2.
I8872
part are detected. Execute initialization."
"1. Remove the residual media in the device. 2.
[Deposit End]Fault occurs while the BC part
I8879 Check the BC Cover(3) Lock state. 3. Execute
is preparing.
initialization."
1. Check the cable connecting between Main
I887A [Deposit End]BC response timeout.
and BC (Connector CN37).
[Deposit End]The number of notes which "1. Remove the residual media in the device. 2.
I887B have passed BC is not consistent with that Check the BC Cover(3) Lock state. 3. Execute
of Escrow and Reject. initialization."
"1. Remove the residual media in the device. 2.
[Deposit End]BC operation is not
I887C Check the BC Cover(3) Lock state. 3. Execute
completed.
initialization."
[Deposit End]CCIM32 I/F was changed
I88C0 1. System restart
without setting.
"1. Remove the residual media in the device. 2.
I88E0 [Deposit End]Anomaly of check information
Execute initialization."
"1. Execute CCIM initialization. 2. Reboot the
[Deposit End]Internal Error while the main
I88F1 system when the same error occurs after
task is operating.
initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-397

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open BM2(7), BM3(12) and remove if any
[Deposit End]Failed to move to 3-Way 1 or residue at bill transport(7, 8, 9, 10). 2.Check if
I88FF
3-Way 2 Gate position any reside in or damage of 3-way gate 1 or 2.
3. Execute initialization."
1. Open the BC cover(3) and remove the
[Retract] Jam at the BC entry sensor
I8B01 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
1. Open the alignment(4) cover and remove the
[Deposit End]Jam at the Align detection residual media and alien materials.
I8B02
sensor (AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Deposit End]Jam at the Align detection residual media and alien materials.
I8B03
sensor (AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit End]Recog detection sensor 2. Initialize the device.
I8B04
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit End]Jam at the Align detection
I8B05 2. Initialize the device.
sensor (AAS05)
11. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit End]Jam at the Align detection residual media and alien materials.
I8B06
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]Jam at Recog exit moving the residual media and alien material.
I8B07
path sensor (FDS07) 2. Open the BM10 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit End]Jam at the second moving residual media and alien materials.
I8B09
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit End]Jam at the 3Way2 control remove the residual media and alien materials.
I8B12
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Deposit End]Jam at Escrow entry sensor 1. Open the BM11 moving path and then
I8B15
(FDS15) remove the residual media and alien materials.

© Hyosung TNS, Inc. All Rights Reserved. 5-398

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM3 moving path and then remove
[Deposit End]Jam at RT Box entry detection the residual media and alien materials.
I8B16
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit End]Jam at Cassette1 entry media at the moving path (6) and
I8B18
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit End]Jam at Cassette2entry
I8B19 entry (11).
detection sensor (FDS19)
2. Execute initialization.
1. SCM(2) Open
I8B21 [Deposit End]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I8B22 [Deposit End]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I8B23 [Deposit End]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I8B24 [Deposit End]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I8B25 [Deposit End]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I8B26 [Deposit End]J Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit End]J Jam at the BC entry sensor
I8B27 residual media and alien materials.
(BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit End]J Jam at the BC entry sensor
I8B28 residual media and alien materials.
(BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit End]J Jam at the BC entry sensor
I8B29 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
[Deposit End]JJam at Escrow entry sensor 1. Open the BM4 moving path and then remove
I8B2A
(FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit End]JJam at the Align entry residual media and alien materials.
I8B2B
detection sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-399

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit End]JAlign detection sensor
I8B2C 2. Initialize the device.
(AAS05) jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit End]JAlign detection sensor residual media and alien materials.
I8B2D
(AAS03) jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit End]JRecog detection sensor 2. Initialize the device.
I8B2E
(RCS01) jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JJam at Recog exit moving the residual media and alien material.
I8B2F
sensor (FDS07). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JJam at Recog exit moving the residual media and alien material.
I8B30
sensor (FDS23). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit End]JJam at the second moving residual media and alien materials.
I8B31
path sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit End]JJam at the 3Way2 control remove the residual media and alien materials.
I8B32
sensor (FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit End]JJam at Cassette1 entry media at the moving path (6) and
I8B33
detection sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit End]JJam at the sensor (NCS07)
1. Check residual media or alien materials at
I8B34 detecting the number of papers which enter
the Cassette1(14) entry and remove those.
into the Cassette1.
[Deposit End]JReject detection sensor 1. Remove the residual media in the device.
I8B35
(RJS08 jam. 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit End]JPrint detection sensor remove the residual media and alien materials.
I8B36
(PRS01) jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-400

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM3 moving path and then remove
[Deposit End]JJam at RT Box entry the residual media and alien materials.
I8B37
detection sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit End]JJam at RT Box full sensor media at the moving path (6, 7, 8, 9).
I8B38
(RTS02) jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit End]JJam at Cassette2entry
I8B39 entry (11).
detection sensor (FDS19)
2. Execute initialization.
[Deposit End]JJam at the sensor (CCS07)
1. Check residual media or alien materials at
I8B3A detecting the number of papers which enter
the Cassette2(15) entry and remove those.
into the Cassette2.
"1. Check residual media or alien materials at
I8B3B [Deposit End]Jam at CCS11 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

I8B3C [Deposit End]Jam at CCS12 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Deposit End]JFDS01 Light Time 3. If no alien material exists in the Bundle(1),
I8C01
out(280ms) fault when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Deposit End]JFDS02 Light Timeout(88ms)
I8C02 sensor and the Bundle.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit End]JFDS03 Light SCM Separation and Send Check (FDS01)
I8C03 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-401

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit End]JFDS04 Light SCM Separation and Send Check (FDS01)
I8C04 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Deposit End]JFDS05 Light Timeout(88ms)
I8C05 sensor and the Bundle.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
[Deposit End]JFDS03, 04 Light SCM Separation and Send Check (FDS01)
I8C06 Timeout(500ms) fault when separating sensor.
media. 3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit End]JBCS01 Light
3. Check the SCM Half Lock state.
I8C07 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit End]JBCS02 Light
3. Check the SCM Half Lock state.
I8C08 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Deposit End]JBCS01,BCS02 Light
3. Check the SCM Half Lock state.
I8C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I8C0A [Deposit End]JFDS15 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-402

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Deposit End]JAAS06 is not reached (Light 3. Check the BC and SCM Half Lock state.
I8C0B
JAM) fault when separating media. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Alignment(4) Open
I8C0C [Deposit End]JAAS05 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I8C0D [Deposit End]JAAS03 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I8C0E [Deposit End]JRCS01 Light Timeout fault
2. Alignment(4) part residual media
1. Remove the internal media and alien
materials in the Recognition(5).
I8C0F [Deposit End]JFDS07 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
I8C10 [Deposit End]JFDS23 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
the residual media and alien material.
I8C11 [Deposit End]JFDS09 Light Timeout fault
2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
residual media and alien materials.
I8C12 [Deposit End]JFDS12 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and then remove the
residual media and alien materials.
I8C13 [Deposit End]JFDS18 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
media at the moving path (6) and
I8C14 [Deposit End]JNCS07 Light Timeout fault
Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I8C15 [Deposit End]JRJS08 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I8C16 [Deposit End]JPRS01 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-403

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I8C17 [Deposit End]JFDS16 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I8C18 [Deposit End]JRTS02 Light Timeout fault
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the third moving path (8) and then
I8C19 [Deposit End]JFDS19 Light Timeout fault remove the residual media and alien materials.
2. Execute initialization.
1. Check whether the Cassette2(11) is on the
I8C1A [Deposit End]JCCS07 Light Timeout fault home position.
2. Execute initialization.
"1. Check residual media or alien materials at
[Deposit End]Light timeout fault at CCS11
I8C1B the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit End]Light timeout fault at CCS12
I8C1C the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit End]JError occurred by the notes
I8D01 2. Remove the notes and alien materials in the
disorder on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the notes
I8D02 2. Remove the notes and alien materials in the
disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the notes
I8D03 2. Remove the notes and alien materials in the
disorder on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the notes
I8D04 2. Remove the notes and alien materials in the
disorder on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the notes
I8D05 2. Remove the notes and alien materials in the
disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the notes
I8D06 2. Remove the notes and alien materials in the
disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the notes
I8D07 residual media and alien materials.
disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the notes
I8D08 residual media and alien materials.
disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the notes
I8D09 residual media and alien materials.
disorder on the BCS01,BCS02
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-404

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit End]JError occurred by the notes 1. Open the BM4 moving path and then remove
I8D0A
disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit End]JError occurred by the notes residual media and alien materials.
I8D0B
disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit End]JError occurred by the notes
I8D0C 2. Initialize the device.
disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit End]JError occurred by the notes residual media and alien materials.
I8D0D
disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit End]JError occurred by the notes 2. Initialize the device.
I8D0E
disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
"1. Open the BM2(7) Upper Guide and remove
[Deposit End]JError occurred by the notes the residual media and alien material.2. Open
I8D0F
disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JError occurred by the notes the residual media and alien material.
I8D10
disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit End]JError occurred by the notes residual media and alien materials.
I8D11
disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit End]JError occurred by the notes remove the residual media and alien materials.
I8D12
disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit End]JError occurred by the notes media at the moving path (6) and
I8D13
disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit End]JError occurred by the notes 1. Check residual media or alien materials at
I8D14
disorder on the NCS07 the Cassette1(14) entry and remove those.
[Deposit End]JError occurred by the notes 1. Remove the residual media in the device.
I8D15
disorder on the RJS08 2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-405

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the third moving path (8) and then
[Deposit End]JError occurred by the notes remove the residual media and alien materials.
I8D16
disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit End]JError occurred by the notes the residual media and alien materials.
I8D17
disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit End]JError occurred by the notes media at the moving path (6, 7, 8, 9).
I8D18
disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit End]JError occurred by the notes
I8D19 entry (11).
disorder on the FDS19
2. Execute initialization.
[Deposit End]JError occurred by the notes 1. Check residual media or alien materials at
I8D1A
disorder on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit End]Error occurred by the notes
I8D1B the Cassette2(15) and remove those.2. Check
disorder on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit End]Error occurred by the notes
I8D1C the Cassette2(15) and remove those.2. Check
disorder on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit End]JContinuous note gap
I8D33 2. Remove the notes and alien materials in the
disorder error on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JContinuous note gap
I8D34 2. Remove the notes and alien materials in the
disorder error on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JContinuous note gap
I8D35 2. Remove the notes and alien materials in the
disorder error on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JContinuous note gap
I8D36 2. Remove the notes and alien materials in the
disorder error on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JContinuous note gap
I8D37 2. Remove the notes and alien materials in the
disorder error on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JContinuous note gap
I8D38 2. Remove the notes and alien materials in the
disorder error on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit End]JContinuous note gap
I8D39 residual media and alien materials.
disorder error on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit End]JContinuous note gap
I8D3A residual media and alien materials.
disorder error on the BCS02
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-406

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Deposit End]JContinuous note gap
I8D3B residual media and alien materials.
disorder error on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit End]JContinuous note gap 1. Open the BM4 moving path and then remove
I8D3C
disorder error on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit End]JContinuous note gap residual media and alien materials.
I8D3D
disorder error on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit End]JContinuous note gap
I8D3E 2. Initialize the device.
disorder error on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit End]JContinuous note gap residual media and alien materials.
I8D3F
disorder error on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit End]JContinuous note gap 2. Initialize the device.
I8D40
disorder error on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JContinuous note gap the residual media and alien material.
I8D41
disorder error on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JContinuous note gap the residual media and alien material.
I8D42
disorder error on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit End]JContinuous note gap residual media and alien materials.
I8D43
disorder error on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit End]JContinuous note gap remove the residual media and alien materials.
I8D44
disorder error on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit End]JContinuous note gap media at the moving path (6) and
I8D45
disorder error on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Deposit End]JContinuous note gap 1. Check residual media or alien materials at
I8D46
disorder error on the NCS07 the Cassette1(14) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-407

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit End]JContinuous note gap 1. Remove the residual media in the device.
I8D47
disorder error on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit End]JContinuous note gap remove the residual media and alien materials.
I8D48
disorder error on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit End]JContinuous note gap the residual media and alien materials.
I8D49
disorder error on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit End]JContinuous note gap media at the moving path (6, 7, 8, 9).
I8D4A
disorder error on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit End]JContinuous note gap
I8D4B entry (11).
disorder error on the FDS19
2. Execute initialization.
[Deposit End]JContinuous note gap 1. Check residual media or alien materials at
I8D4C
disorder error on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit End]Continuous note gap disorder
I8D4D the Cassette2(15) and remove those.2. Check
error on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit End]Continuous note gap disorder
I8D4E the Cassette2(15) and remove those.2. Check
error on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit End]JError occurred by the
I8E01 2. Remove the notes and alien materials in the
Transport Path on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the
I8E02 2. Remove the notes and alien materials in the
Transport Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the
I8E03 2. Remove the notes and alien materials in the
Transport Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the
I8E04 2. Remove the notes and alien materials in the
Transport Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the
I8E05 2. Remove the notes and alien materials in the
Transport Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the
I8E06 2. Remove the notes and alien materials in the
Transport Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the
I8E07 residual media and alien materials.
Transport Path on the BCS01
2. Check the BC Lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-408

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the
I8E08 residual media and alien materials.
Transport Path on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the
I8E09 residual media and alien materials.
Transport Path on the BCS01,BCS02
2. Check the BC Lock state.
[Deposit End]JError occurred by the 1. Open the BM4 moving path and then remove
I8E0A
Transport Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit End]JError occurred by the residual media and alien materials.
I8E0B
Transport Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit End]JError occurred by the
I8E0C 2. Initialize the device.
Transport Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit End]JError occurred by the residual media and alien materials.
I8E0D
Transport Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit End]JError occurred by the 2. Initialize the device.
I8E0E
Transport Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JError occurred by the the residual media and alien material.
I8E0F
Transport Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JError occurred by the the residual media and alien material.
I8E10
Transport Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit End]JError occurred by the residual media and alien materials.
I8E11
Transport Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit End]JError occurred by the remove the residual media and alien materials.
I8E12
Transport Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Deposit End]JError occurred by the media at the moving path (6) and
I8E13
Transport Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-409

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Deposit End]JError occurred by the 1. Check residual media or alien materials at
I8E14
Transport Path on the NCS07 the Cassette1(14) entry and remove those.
[Deposit End]JError occurred by the 1. Remove the residual media in the device.
I8E15
Transport Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit End]JError occurred by the remove the residual media and alien materials.
I8E16
Transport Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Deposit End]JError occurred by the the residual media and alien materials.
I8E17
Transport Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Deposit End]JError occurred by the media at the moving path (6, 7, 8, 9).
I8E18
Transport Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit End]JError occurred by the
I8E19 entry (11).
Transport Path on the FDS19
2. Execute initialization.
[Deposit End]JError occurred by the 1. Check residual media or alien materials at
I8E1A
Transport Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit End]Error occurred by the
I8E1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit End]Error occurred by the
I8E1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Deposit End]JError occurred by the Return
I8F01 2. Remove the notes and alien materials in the
Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the Return
I8F02 2. Remove the notes and alien materials in the
Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the Return
I8F03 2. Remove the notes and alien materials in the
Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the Return
I8F04 2. Remove the notes and alien materials in the
Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the Return
I8F05 2. Remove the notes and alien materials in the
Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Deposit End]JError occurred by the Return
I8F06 2. Remove the notes and alien materials in the
Transport Path(FDS03,FDS04)
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-410

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the Return
I8F07 residual media and alien materials.
Transport Path( BCS01)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the Return
I8F08 residual media and alien materials.
Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Deposit End]JError occurred by the Return
I8F09 residual media and alien materials.
Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Deposit End]JError occurred by the Return 1. Open the BM4 moving path and then remove
I8F0A
Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Deposit End]JError occurred by the Return residual media and alien materials.
I8F0B
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Deposit End]JError occurred by the Return
I8F0C 2. Initialize the device.
Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Deposit End]JError occurred by the Return residual media and alien materials.
I8F0D
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Deposit End]JError occurred by the Return 2. Initialize the device.
I8F0E
Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JError occurred by the Return the residual media and alien material.
I8F0F
Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Deposit End]JError occurred by the Return the residual media and alien material.
I8F10
Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Deposit End]JError occurred by the Return residual media and alien materials.
I8F11
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Deposit End]JError occurred by the Return remove the residual media and alien materials.
I8F12
Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-411

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and remove the residual
[Deposit End]JError occurred by the Return media at the moving path (6) and
I8F13
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
[Deposit End]JError occurred by the Return 1. Check residual media or alien materials at
I8F14
Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Deposit End]JError occurred by the Return 1. Remove the residual media in the device.
I8F15
Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Deposit End]JError occurred by the Return remove the residual media and alien materials.
I8F16
Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)
"1. Open the BM3 moving path and then
remove the residual media and alien
[Deposit End]JError occurred by the Return
I8F17 materials.2. Check the arrangement state of
Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Deposit End]JError occurred by the Return media at the moving path (6, 7, 8, 9).
I8F18
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Deposit End]JError occurred by the Return
I8F19 entry (11).
Transport Path( FDS19)
2. Execute initialization.
[Deposit End]JError occurred by the Return 1. Check residual media or alien materials at
I8F1A
Transport Path( CCS07) the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Deposit End]Error occurred by the
I8F1B the Cassette2(15) and remove those.2. Check
Transport Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Deposit End]Error occurred by the
I8F1C the Cassette2(15) and remove those.2. Check
Transport Path on the CCS12
the installation status of Cassette and sensors."
I9084 [Retract] CEN Bundle Cover Open Error 1. Check CEN Bundle Cover Status
1. Execute CCIM initialization.
[Retract] Receives undefined USB
I90C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
1. Execute CCIM initialization.
[Retract]A wrong size is received during
I90C2 2. Reboot the system when the same error
USB CONTROL PIPE communication.
occurs after initialization.
1. Execute CCIM initialization.
[Retract]The size of USB bulk data is 0 or
I90C3 2. Reboot the system when the same error
not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Retract]Fault of transmitting the same seq
I90CF 2. Reboot the system when the same error
of SP.
occurs after initialization.
[Retract]The installation status of ccim32 1. Check the installation status of Cassette and
I9210
cst was changed while transaction. sensors.

© Hyosung TNS, Inc. All Rights Reserved. 5-412

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Retract]Media counts are not matched at
I9213 the Cassette2(15) and remove those.2. Check
CCS07, CCS11, CCS12.
the installation status of Cassette and sensors."
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
Bundle low-speed wheel position control
I9301 [Retract] Low-speed moving sensor fault.
(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
2. Reboot the system when the same error
I9302 [Retract] Low-speed moving path up fault
occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low-speed
moving path (BDM02) is running.
[Retract] Low-speed moving path down 2. Reboot the system when the same error
I9303
fault occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check and remove the alien materials in the
Bundle Shutter Open (BDS11) and
I9304 [Retract] Shutter sensor fault. Close(BDS12) sensors.
2. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle and the
Shutter.
2. Remove banknotes or the alien materials in
I9305 [Retract] Shutter Open fault.
the Shutter.
3. Check whether the Shutter Open
successfully operates.
1. Check the inside of the Bundle and the
Shutter.
2. Remove banknotes or the alien materials in
I9306 [Retract] Shutter Close fault.
the Shutter.
3. Check whether the Shutter Close
successfully operates.
"1. Remove if any residue in bundle bill press
(BDS15, BDS16) module.2. If no residue, clean
I9307 [Retract] Failure of bill press sensor
if any contamination on sensors in bundle bill
press."

© Hyosung TNS, Inc. All Rights Reserved. 5-413

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Retract] Billpress moving path position check and remove the alien materials in the
I9308
startup fault Bundle Bill Press home position (BDS15)
sensor.
4. If no alien material exists, check whether the
sensor is polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Retract] Billpress separation position 3. If the Billpress is up, check whether the state
I9309
startup fault. is BDS18 Dark.
4. If it is not dark, move the P Roller and check
whether the state of BDS18 is changed.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
3. If no alien material exists in the Billpress,
[Retract] Billpress residual position startup
I930A check and remove the alien materials in the
fault.
Bundle Bill Press Up/Down (BDS16) sensor.
4. If no alien material exists, check whether the
sensor is polluted
"1. Remove if any residue in bundle(1)
module.2. Remove if any residue in bill press.3.
[Retract] Failure of bill press moving to Remove if any residue in sensors (BDS15,
I930B
reject position BDS16) of bundle bill press.4. Clean if any
contamination of sensors (BDS15, BDS16) of
bundle bill press."
"1. Remove if any residue in bundle(1)
[Retract] Residue(s) in bundle note
I930D module.2. Clean if any contamination of sensor
separation module during customer deposit
in bundle(1) module inside."
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
[Retract] Sensor fault when preparing for
I930F Bundle entry part (BDS01, BDS02) sensors.
separation of media.
3. If no alien material exists, check whether the
sensor is polluted.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Retract] Fault of receiving media returned Bundle low-speed wheel position control
I9312
due to low-speed moving path up. (BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.
1. Execute CCIM initialization.
[Retract]Fault of calling a undefined
I9315 2. Reboot the system when the same error
command from Bundle.
occurs after initialization.
1. Execute CCIM initialization.
[Retract]Fault of performing a undefined
I9318 2. Reboot the system when the same error
process flow from Bundle.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-414

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Execute CCIM initialization.
2. Check whether the sensor (BDS06)
[Retract]BDS06 Dark Timeout when
I9319 detecting the Bundle low-speed moving path
performing low-speed moving path down
media is polluted when the same error occurs
after initialization.
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Retract]Fault of exceeding the limit of 3. If no alien material exists in the Bundle(1),
I9321
media separation trials. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
I9322 [Retract]BDM03 Motor do not run. 1. Check BDM03 Motor Operation.
I9324 [Retract]BDM05 Motor do not run. 1. Check BDM05 BillPress Motor Operation.
1. Check Alignment Sensor and Motor in
Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
[Retract]Bundle Align Sensor(BDS13) Dark
I9331 4. If no alien material exists in the Bundle(1),
fault
Check and remove the alien materials in the
internal sensors.
5. If no alien material exists, check whether the
Bundle sensor is polluted

1. Check Alignment Sensor and Motor in

Bundler module.
2. Check the inside of the Bundle(1).
3. Remove the alien materials in the Bundle(1).
[Retract]Bundle Align Sensor(BDS13) Light
I9332 4. If no alien material exists in the Bundle(1),
fault
Check and remove the alien materials in the
internal sensors.
5. If no alien material exists, check whether the
Bundle sensor is polluted
"1. Check and remove if any residue or dirt in
bundle (1) note separation module.2. If no
residue or dirt in the bundle(1), check and
[Retract] Light jam in BDS07 during remove if any residue or dirt in sensors of the
I9340
separation bundle module.3. If no residue or dirt in the
sensors of the bundle(1), clean if any
contamination of sensors in bundle(1)
module.4. Execute initialization."
"1. Check and remove if any residue or dirt in
bundle (1) note separation module.2. If no
residue or dirt in the bundle(1), check and
[Retract] Light jam in BDS08 or BDS09 remove if any residue or dirt in sensors of the
I9341
during separation bundle module.3. If no residue or dirt in the
sensors of the bundle(1), clean if any
contamination of sensors in bundle(1)
module.4. Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-415

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check and remove if any residue or dirt in
bundle (1) note separation module and SCM
(Separator Control Module).2. If no residue or
dirt in the bundle(1), check and remove if any
[Retract] Light jam in FDS01 during
I9342 residue or dirt in sensors of the bundle
separation
module.3. If no residue or dirt in the sensors of
the bundle(1), clean if any contamination of
sensors in bundle(1) module.4. Execute
initialization."
"1. Open SCM(2) for cleaning.2. Remove if any
residue in SCM separation dispense checking
[Retract] Light jam in either FDS03 or 04
I9343 sensor. (FDS01)3. Clean if any contamination
during separation
on FDS01 sensor.4. Lock SCM firmly in order
to prevent the half lock."
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM media length detection sensors (FDS03,
[Retract]FDS02, 05 Light Timeout (88ms)
I9344 FDS04) and the Bundle.
fault when separating media.
3. If no alien materials in the SCM media length
detection sensors (FDS03, FDS04),
check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Retract]SCM residual fault (Timeout 3. Check the SCM Half Lock state.
I9345
500ms) when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Retract]AAS06 is not reached (Light JAM)
3. Check the BC and SCM Half Lock state.
I9346 fault (timeout 600 ms) when separating
4. If no alien material exists in the BC and
media.
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Retract]2 or more media are separated at 3. Check the SCM Half Lock state.
I9349
one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Execute CCIM initialization action.
I934A [Retract]Bundle Sub action Timeout 2. Reboot the system when the same error
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-416

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Retract]2 or more media are separated at 3. Check the SCM Half Lock state.
I9359
one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
3. Check the BC and SCM Half Lock state.
I9360 [Retract]SCM and BC Part residual fault.
4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Retract]2 or more media are separated at 3. Check the SCM Half Lock state.
I9369
one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Retract] Detecting upward operation fail at 2. Reboot the system when the same error
I9370
the low speed moving path in throat part. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Check whether the Bundle low speed moving
path(BDM02) is running.
[Retract] Detecting downward operation fail 2. Reboot the system when the same error
I9371
at the low speed moving path in throat part. occurs.
3. Replace the motor and cables when the
same error occurs after checking the device.
1. Open the door at the Bundle side and
remove the residual media.
2. Check and remove the alien materials in the
[Retract] Sensor fail at the low speed Bundle low speed wheel position
I9372
moving path in throat part. control(BDS14) sensor.
3. If no alien material exists, check whether the
sensor is polluted.
4. Initialize the device.

© Hyosung TNS, Inc. All Rights Reserved. 5-417

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Retract]2 or more media are separated at 3. Check the SCM Half Lock state.
I9379
one time. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
"1. Execute CCIM initialization action. 2. Check
I9385 [Retract] CEN Bundle Detecting Error the Bundle low speed moving path(BDM02)
and BDS03, BDS13 Sensor Status."
1. Execute CCIM initialization.
2. Reboot the system when the same error
[Retract] Ultrasonic sensor does not occurs after initialization.
I93D2
operate. 3. Check whether the SCM internal ultrasonic
sensor (FDS06) is polluted when the same
error occurs after rebooting.
1. Check the cable connecting between Main
I93D3 [Retract]BC Task Timeout.
and BC (Connector CN37).
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
3. Check the SCM Half Lock state.
I93D4 [Retract]Short media.
4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
3. Check the SCM Half Lock state.
I93D8 [Retract]Narrow media.
4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Execute CCIM initialization.
I93F0 [Retract]Bundle Task Skip. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
I93FF [Retract]Bundle Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Retract]Fault of calling a undefined
I9501 2. Reboot the system when the same error
command from Escrow.
occurs after initialization.
1. Execute CCIM initialization.
[Retract]Fault of performing a undefined
I9502 2. Reboot the system when the same error
process flow from Escrow.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-418

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Retract]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I9503 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has the media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Retract]Tape End when preparing for 1. Open the Escrow Part(12).
I9504 media winding when Escrow has media 2. Manually remove media from Escrow.
(ESS07) Detection fault. 3. Initialize.
1. Open the Escrow Part(12).
[Retract]Escrow entry (ESS03, ESS04) 2. Remove the media at the Escrow Drum
I9505 residual fault when preparing for media residual check (ESS03) and output check
winding when Escrow has no media (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]Escrow entry (ESS02, ESS03,
2. Remove the media residual at the Escrow
ESS04) residual fault
I9506 (ESS01, ESS02, ESS03, ESS04) and the
when preparing for media winding when
pollution.
Escrow has no media
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I9507 entry part (ESS03, ESS04) when preparing residual check (ESS03) and output check
for media output (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Retract]Escrow Tape Start(ESS06) ESS06 media and pollution.
I9508 detection fault when preparing for media 2. Rotate the Escrow Knob in clock-wise three
output. times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I9509 entry part (ESS03, ESS04) when reset the residual check (ESS03) and output check
Escrow mode (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]Residual media at the Escrow 2. Remove the media residual at the Escrow
I950A (ESS01, ESS02, ESS03, ESS04) when (ESS01, ESS02, ESS03, ESS04) and the
reset the Escrow mode pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract] Residual media at the Escrow
2. Remove the media at the Escrow entry
output check sensor before the Trigger
I950B (FDS15) and output check (ESS04) sensor part
sensor detects deflecting when winding the
and the pollution.
media.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Retract]Escrow Tape End (ESS07) ESS07 media and pollution.
I950C detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-419

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow part (12) and remove the
ESS05 media and pollution.
[Retract]Escrow Full (ESS05) detection
I950D 2. Rotate the Escrow Knob in counterclock-
fault when executing media winding.
wise three times.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]Light jam at the Escrow output 2. Remove the media between the Escrow
I950E check sensor (ESS04) when executing entry (FDS15) and output check (ESS04)
media winding. sensor part and the pollution.
3. Execute CCIM initialization.
[Retract]Dark jam at the Escrow output 1. Open the Escrow Part(12).
I950F check sensor (ESS04) when executing 2. Remove the ESS04 media and pollution.
media winding. 3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Retract]Fault of performing a undefined
I9510 2. Reboot the system when the same error
process flow from Escrow.
occurs after initialization.
"1. Open escrow(12) module and BM3 module
for cleaning.2. Remove if any residue or
[Retract] Dark jam in escrow entrance
I9511 contamination in escrow entrance (FDS15)
ESS04 or bill transport FDS15
and/or exit check (EES04) sensors.3. Execute
initialization of CCIM."
1. Open the Escrow Part(12).
[Retract]Jam between the Escrow entry 2. Remove the media at the Escrow entry
I9512 (ESS04) and (FDS15) when processing (FDS15) and output check (ESS04) sensor part
drum full while storing the media. and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Retract]Escrow Tape End (ESS07) ESS07 media and pollution.
I9513 detection fault when executing media 2. Rotate the Escrow Knob in counterclock-
winding. wise three times.
3. Execute CCIM initialization.
1. Open the Escrow part (12) and remove the
[Retract]Escrow Full (ESS05) detection ESS05 media and pollution.
I9514 fault when storing additional media while 2. Rotate the Escrow Knob in counterclock-
terminating media winding. wise three times.
3. Execute CCIM initialization.
1. Execute CCIM initialization.
[Retract]Fault of performing a undefined
I9515 2. Reboot the system when the same error
process flow from Escrow.
occurs after initialization.
[Retract] Residual detection (ESS03) Jam 1. Open the Escrow Part(12).
I9516 before Escrow Drum when outputting the 2. Remove the ESS03 media and pollution.
media. 3. Execute CCIM initialization.
"1. Open escrow(12) module and remove if any
residue or dirt in ESS04.2. Check whether
[Retract] Light jam in escrow exit sensor
I9517 escrow drum motor (ESM01) is working.3. Turn
(ESS04)
escrow drum knob to check whether the belts
are revolving.4. Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-420

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open escrow(12) module.2. Remove if any
residue in ESS01 or ESS02, and clean if any
[Retract] Residue(s) in escrow module
I9518 contamination on the sensors.3. Turn escrow
(ESS01, ESS02) after escrow unwinding
drum knob to check whether the belts are
revolving. 4. Execute CCIM initialization."
1. Open the Escrow Part(12).
[Retract] Escrow Trigger2 (ESS04) is not
2. Remove the ESS04 media and pollution.
I9519 detected and timeout occurs when
3. Execute CCIM initialization. 4. Check the
outputting the media.
Escrow Drum running motor (ESM01).
[Retract] Residual detection sensor 1. Open the Escrow Part(12).
I951A (ESS03) Jam before Escrow Drum when 2. Remove the ESS03 media and pollution.
outputting the media. 3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]Jam at the Escrow output check
I951B 2. Remove the ESS04 media and pollution.
sensor (ESS04) when outputting the media.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]Residual media in the Escrow
2. Remove the ESS01 and ESS02 media and
I951C (ESS01, ESS02) when preparing for media
pollution.
discharge.
3. Execute CCIM initialization.
[Retract]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+2591Step), the tape start is not 2. Remove the ESS06 media and pollution.
I9520
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Retract]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+2591Step), the Drum motor is not
I9521 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
[Retract]For Escrow Drum winding 1. Open the Escrow Part(12).
(50ms+2591Step), the tape start is not 2. Remove the ESS06 media and pollution.
I9522
light-detected for 50ms continuously, and a 3. Check Motor (ESM01)
fault occurs when 6s is exceeded. 4. Execute CCIM initialization.
[Retract]For Escrow Drum winding
1. Execute CCIM initialization.
(50ms+5730Step), the Drum motor is not
I9523 2. Reboot the system when the same error
stopped and a fault occurs when a timeout
occurs after initialization.
occurs.
1. Open the Escrow Part(12).
[Retract]Residual media at the Escrow 2. Remove the media at the Escrow Drum
I9524 entry (ESS03, ESS04) when detecting tape residual check (ESS03) and output check
start (45s) by unwinding the Escrow Drum (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
[Retract]When rewinding the Escrow Drum
1. Open the Escrow Part(12).
and detecting the tape start (45s), the tape
2. Remove the ESS06 media and pollution.
I9525 start is not light-detected for 50 ms
3. Check Motor (ESM01)
continuously and if 45s is exceeded, a fault
4. Execute CCIM initialization.
occurs.
1. Open the Escrow Part(12).
[Retract]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry (ESS03, ESS04) when detecting tape
I9526 residual check (ESS03) and output check
start (2093Step) by unwinding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-421

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the Escrow Part(12).
[Retract]Residual media at the Escrow
2. Remove the media at the Escrow Drum
entry part (ESS03, ESS04) when setting the
I9527 residual check (ESS03) and output check
tape end position by winding the Escrow
(ESS04) sensor part and the pollution.
Drum
3. Execute CCIM initialization.
[Retract]When winding the Escrow Drum 1. Open the Escrow Part(12).
and setting the tape end, the tape end is 2. Remove the ESS07 media and pollution.
I9528
not dark-detected for 50 ms continuously 3. Check Motor (ESM01)
and if 45s is exceeded, a fault occurs. 4. Execute CCIM initialization.
[Retract]When detecting the Escrow Drum 1. Open the Escrow Part(12).
hole, the drum hole is not dark-detected 2. Remove the ESS01 and ESS02 media and
I9529
(ESS01 or ESS02 Dark) and if 150 ms is pollution.
exceeded, a fault occurs. 3. Execute CCIM initialization.
[Retract]When detecting the Escrow Drum
1. Open the Escrow Part(12).
hole, the drum hole is not light-detected
2. Remove the ESS01 and ESS02 media and
I952A (ESS01, ESS02) after detecting the drum
pollution.
hole dark and if 350 ms is exceeded, a fault
3. Execute CCIM initialization.
occurs.
1. Open the Escrow Part(12).
[Retract] When both of Escrow Tape Start
2. Remove the ESS06 and ESS07 media and
I952B (ESS06) sensor and the End sensor are
pollution.
detected simultaneously.
3. Execute CCIM initialization.
[Retract]When checking the remaining in
1. Open the Escrow Part(12).
the Escrow and tape end is detected so that
I952C 2. Remove the ESS07 media and pollution.
retry is made, the number of retries
3. Execute CCIM initialization.
exceeds the limit.
1. Open the Escrow Part(12).
[Retract]After checking the remaining in the
2. Remove the ESS01 and ESS02 media and
I952D Escrow, tape start is not detected for 100
pollution.
mm and 14s is exceeded.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]The remaining before the Escrow 2. Remove the media at the Escrow Drum
I952E entry or Drum is detected (ESS04, ESS03) residual check (ESS03) and output check
while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]The remaining before the Escrow 2. Remove the media at the Escrow Drum
I952F entry or Drum is detected (ESS04, ESS03) residual check (ESS03) and output check
while winding the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]The remaining before the Escrow 2. Remove the media at the Escrow Drum
I9530 entry or Drum is detected (ESS04, ESS03) residual check (ESS03) and output check
while outputting the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.
1. Open the Escrow Part(12).
[Retract]The remaining before the Escrow 2. Remove the media at the Escrow Drum
I9531 entry or Drum is detected (ESS04, ESS03) residual check (ESS03) and output check
while outputting the media. (ESS04) sensor part and the pollution.
3. Execute CCIM initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-422

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Retract]Receives a command which says 1. Check Sensor (Escrow entry (FDS15) and
I9580 to unwind the roll of the Escrow until output check (EES04) sensor)
exceeding the number of winding media. 2. Execute initialization.
1. Execute CCIM initialization.
I95F1 [Retract]Escrow Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
I9602 [Retract]Batch moving stage down fail. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
up detection (RJS06) sensor is normally
I9603 [Retract]Batch moving stage up fail. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Check whether the reject batch return stage
down detection (RJS07) sensor is normally
I9604 [Retract] Batch moving stage sensor fault. running.
2. Check whether the multiple return clamp
motor (RJM01) is running.
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
Reject.
[Retract]The media at the reject part is not
3. If no alien material exists, check whether the
I9605 moved to the Bundle output check sensor
Reject part sensors (RJS01, RJS02, RJS03,
(RJS09) within a specified time.
RJS04, RJS05, RJS08, RJS09) and the sensor
(RJS10) detecting the media residual at the
reject output are polluted.
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
Reject.
[Retract]After moving the media at the
3. If no alien material exists, check whether the
I9606 Reject part to the Bundle, the media
Reject part sensors (RJS01, RJS02, RJS03,
remains at the Reject part.
RJS04, RJS05, RJS08, RJS09) and the sensor
(RJS10) detecting the media residual at the
reject output are polluted.
1. Check the inside of the Bundle(1).
2. Remove the alien materials of the Billpress.
[Retract] Before moving the media at the 3. If no alien material exists in the Billpress,
Reject to the Bundle, the billpress of the Check and remove the alien materials in the
I9607
Bundle part is not moved to the Reject Bundle Bill Press part (BDS15, BDS16)
position. sensors.
4. If no alien material exists, check whether the
sensor is polluted.
1. Remove the notes and alien materials in the
[Retract]When media are piled at the
Reject output check sensor (RJS08).
I9608 Reject part, jam occurs at the Reject output
2. If no alien material exists, check whether the
check sensor (RJS08).
sensor is polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-423

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Reject Door(9) Open
2. Remove the notes and alien materials in the
[Retract]Alien media have sequentially
I9609 Reject.
entered to the Reject part.
3. If no alien material exists, check whether the
Reject output check sensor (RJS08) is polluted.

[Retract]When media abnormally access 1. Remove the notes and alien materials in the
and are piled at the Reject part, the residual Reject output media residual sensor (RJS10).
I960A
media exist at the Reject part (RJS10 2. If no alien material exists, check whether the
Dark). sensor is polluted.
[Retract]When media abnormally access 1. Remove the notes and alien materials in the
and are piled at the Reject part, the residual Reject output check sensor (RJS08).
I960B
media exist at the Reject part (RJS10 2. If no alien material exists, check whether the
Dark). sensor is polluted.
1. Execute CCIM initialization.
[Retract]Fault of performing a undefined
I960C 2. Reboot the system when the same error
process flow from Reject.
occurs after initialization.
1. Execute CCIM initialization.
I96F1 [Retract]Reject Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
[Retract] A command was not executed due 1. Execute CCIM initialization.
I9801 to a fault which has occurred while 2. Reboot the system when the same error
preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
I9802 [Retract]Main Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Retract] Receives a command which has
I9803 2. Reboot the system when the same error
not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization.
[Retract]Internal Error while the main task is
I9804 2. Reboot the system when the same error
operating.
occurs after initialization.
"1. Remove if any residue in bundle(1) module,
[Retract] Timeout error occurred when printer (10, 11) module, or cassette(14, 15).2.
I9805
moving the ejected note to separator. Clean if any contamination of sensors in bundle
module.3. Execute initialization."
1. Open the door of Reject(9) part and remove
I9806 [Retract]Reject part residual fault the residual media.
2. Execute initialization.
"1. Dock retract box(13) in right position with
I9807 [Retract] Retract box not in position
firm locking state.2. Execute initialization."
1. Remove the residual media at the SCM(2)
[Retract] Media remains at the first drive and BC(3).
I9808
part and the BC part or the BC is open. 2. BC Cover(3) Close
3. Execute initialization.
1. Alignment(4) part residual media Execute
I9809 [Retract]Alignment part residual fault
initialization.
"1. Remove if any residue in Recognition(5)
I980A [Retract] Residue(s) in recognition part
module. 2. Execute initialization."

© Hyosung TNS, Inc. All Rights Reserved. 5-424

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open BM2(7) and remove if any residue in
bill transport(6).2. Clean if any dirt or
I980B [Retract] Residue(s) in BM2 interface
contamination on sensors in bill transport.3.
Lock BM2 firmly.4. Execute initialization"
1. Open the BM2(7) and remove the residual
[Retract] Media remaining at the 3-Way
I980C media at the moving path (7, 8).
Gate 1
2. Execute initialization.
"1. Open BM3(12) and remove if any residue in
bill transport area(8, 10)2.Check and remove if
I980D [Retract] Residue(s) in 3-way gate 2
any dirt or damage in 3-way gate 2 3. Execute
initialization."
1. Open the BM2(12) and remove the residual
[Retract]Media remaining at the Escrow
I980E media at the moving path (10, 12).
entry part
2. Execute initialization.
"1. Remove if any residue in RT box
I980F [Retract] Residue(s) in retract box entrance entrance(11) 2. Remove if any jam or residue
inside of RT box3. Execute initialization"
1. Open the BM2(7) and remove the residual
[Retract]Media remaining at the Cassette1 media at the moving path (6) and
I9810
entry. Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Retract]Media remaining at the Cassette2
I9811 entry (11).
entry.
2. Execute initialization.
1. Check whether the Cassette1(14) is on the
[Retract]Cassette1 is not on the home
I9812 home position.
position.
2. Execute initialization.
1. Check whether the Cassette1(14) and the
I9813 [Retract]No Cassette. Cassette2(15) are on the home position.
2. Execute initialization.
1. Remove the residual media in the device.
I9814 [Retract]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I9815 [Retract]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I9816 [Retract]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I9817 [Retract]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I9818 [Retract]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I9819 [Retract]Failed to inhale the media
2. Execute initialization.
"1. Remove if any residue in bundle module.2.
[Retract] Light jam in bundle note
I981B Clean if any contamination on sensors in
separation module during retract
bundle module.3. Execute initialization."
"1. Close BC cover(3) firmly and execute
initialization. 2. Check BC lock whether it's in
I9823 [Retract] BC cover open error
good state.3. If not recovered to normal state,
reboot the system."

© Hyosung TNS, Inc. All Rights Reserved. 5-425

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Remove if any residue or dirt in bundle(1)
[Initialize] Residue(s) in bundle note
I9829 module.2. Clean if any contamination of
separation module
sensors in bundle(1) module inside."
1. Open the BM2(7) and BM2(12) and remove
[Retract] Error in processing the number of the residual media at the moving path (8, 9,
I982A
papers at the Reject part 10).
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Retract] Error in processing the number of
I982B media at the moving path (8, 10, 12).
papers at the Escrow part
2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Retract]Timeout occurs when moving the
I982C SCM(2), and Reject part (9).
media at the Reject to the Bundle.
2. Execute initialization.
[Retract]Timeout occurs when moving the 1. Remove the residual media at the Bundle(1),
I982D media at the Reject to the Bundle and then SCM(2), and Reject part (9).
processing the media. 2. Execute initialization.
1. Remove the residual media at the Bundle(1),
[Retract]Timeout occurs when checking the
I982E SCM(2), and Reject part (9).
residual media in the Bundle.
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Retract]Timeout occurs when moving the the residual media at the moving path (8, 9,
I982F
media at the Escrow to the Reject. 10).
2. Execute initialization.
1. Open the BM2(7) and BM2(12) and remove
[Retract]Timeout occurs in initializing the residual media at the moving path (8, 9,
I9830
Escrow. 10).
2. Execute initialization.
[Retract]After moving the media at the
1. Open the BM2(12) and remove the residual
Escrow to the Reject, jam occurs at the
I9831 media at the moving path (8, 9, 10, 12).
Escrow entry sensor or 3-Way Gate 2
2. Execute initialization.
control sensor (FDS15 or FDS12).
1. Check the BM2(7) Lock state.
I9832 [Retract]BM2 moving part is open.
2. Execute initialization.
"1. Check locking condition of BM3 module
whether locks firmly.2. If so, open BM3 module
I9833 [Retract] BM3 docking error
and check if any dirt or wrong condition inside
of BM3.3. Execute initialization."
[Retract]CCIM is not detected on the home
I9834 1. Mount the CCIM on the home position.
position.
"1. Check locking condition of SCM(2).2.
I9835 [Retract] SCM cover open error Remove if any jam or residue in SCM.3.
Execute initialization"
1. Check whether the Cassette2(15) is on the
[Retract]Cassette2 is not on the home
I9836 home position.
position.
2. Execute initialization.
1. Remove the residual media in the device.
I9841 [Retract]Timeout occurs in operation.
2. Execute initialization.
1. Remove the residual media in the device.
I9842 [Retract]Timeout occurs in operation.
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-426

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Retract] A undefined command is received 1. Execute CCIM initialization.
I9843 with the additional byte of Initialize 2. Reboot the system when the same error
command. occurs after initialization.
1. Open the BM2(12) and remove the residual
I9844 [Retract]Print part residual fault media at the moving path (10, 11).
2. Execute initialization.
1. Open the BM2(12) and remove the residual
[Retract]PRS02 Dark when executing
I9845 media at the moving path (10, 11).
initialization while INK is mounted.
2. Execute initialization.
[Retract]INK cartridge ASSY is not on the 1. Mount the INK cartridge ASSY on the home
I9846
home position. position.
[Retract]ALG, Recog moving path motors 1. Remove the residual media in the device.
I9851
do not run. 2. Execute initialization.
[Retract]PRT, RT Box, Reject entry part 1. Remove the residual media in the device.
I9852
motors do not run. 2. Execute initialization.
"1. Remove if any residue in bill transport. 2.
Check any dirt or contamination on sensors.3.
I9855 [Retract] Residue(s) in bill transport
After cleaning, lock bill transport firmly.4.
Execute initialization"
"1. Remove if any residue in RT entrance.2. If
not, check and remove if any jam or residue
[Initialize] Failure of RT box entrance
I9859 inside of RT.3. Check whether the RT box in
(FDS17 dark or FDS28 light)
right position.4. Remove if any residue or not in
the system. 5. Execute initialization."
1. Open the BM2(7) and remove the residual
[Retract] The number of notes in the
I985A media at the moving path (6, 7, 8, 9).
cassette is not consistent
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Retract] The number of checks in the
I985B media at the moving path (6, 7, 8, 9).
cassette is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Retract]The number of notes in the retract
I985C media at the moving path (6, 7, 8, 9).
box is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
[Retract] The number of notes passed
I985D media at the moving path (6, 7, 8, 9).
3Way-Gate1 and 2 is not consistent.
2. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I9861 [Retract]RT Box Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I9862 [Retract]A6 Full
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the BM2(7) and remove the residual
media at the moving path (7, 8).
2. Open the door of Reject(9) part and remove
[Retract] Timeout of the 3Way-Gate1 and 2
I9866 the residual media.
operation occurs.
3. Open the BM2(12) and remove the residual
media at the moving path (10, 11).
4. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-427

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the residual media in the device.
I9867 [Retract]Timeout occurs in operation.
2. Execute initialization.
[Retract]Timeout occurs when forced inhale 1. Remove the residual media in the device.
I9868
is made at the Bundle part. 2. Execute initialization.
[Retract]CST2 store timeout (Bundle- 1. Remove the residual media in the device.
I9869
>Escrow->CST2) 2. Execute initialization.
[Retract]Timeout occurs while resetting in 1. Remove the residual media in the device.
I986A
Bundle mode (Retract) 2. Execute initialization.
[Retract]Timeout of preparing for CST2 1. Remove the residual media in the device.
I986B
store 2. Execute initialization.
[Retract]Timeout occurs while resetting in 1. Remove the residual media in the device.
I986C
Bundle mode (CST2) 2. Execute initialization.
[Retract]CST1 store timeout (Escrow- 1. Remove the residual media in the device.
I986D
>CST2) 2. Execute initialization.
[Retract]CST2 store timeout (Escrow- 1. Remove the residual media in the device.
I986E
>CST2) 2. Execute initialization.
[Retract] Timeout of checking residual 1. Remove the residual media in the device.
I986F
media in Bundle occurs during initialization. 2. Execute initialization.
1. Remove the residual media at the Escrow
part (12).
2. Remove the media residual at the Escrow
[Retract] Failed to rewind while the Escrow
I9870 (ESS01, ESS02, ESS03) and the pollution.
is empty (logical sensor is empty)
3. If no alien material exists, check whether the
sensor is polluted.
4. Execute CCIM initialization.
[Retract]Deposit reject command is
1. Remove the residual media in the device.
I9871 received when the residual media are not
2. Execute initialization.
detected at the Reject part.
[Retract]Detects residual media at the 1. Remove the residual media in the device.
I9872
Reject part 2. Execute initialization.
1. Remove the residual media in the device.
[Retract]Fault occurs while the BC part is
I9879 2. Check the BC Cover(3) Lock state.
preparing.
3. Execute initialization.
1. Check the cable connecting between Main
I987A [Retract]BC response timeout.
and BC (Connector CN37).
[Retract] The number of notes which have 1. Remove the residual media in the device.
I987B passed BC is not consistent with that of 2. Check the BC Cover(3) Lock state.
Escrow and Reject. 3. Execute initialization.
1. Remove the residual media in the device.
I987C [Retract]BC operation is not completed. 2. Check the BC Cover(3) Lock state.
3. Execute initialization.
[Retract] The maximum number set in the 1. Retract the media residual at the Escrow(12)
I9880
Escrow is reached (subnormal) 2. Execute initialization.
1. Open the door of Reject(9) part and retract
[Retract] The maximum number (50) set in
I9881 the residual media.
the Reject is reached (subnormal)
2. Execute initialization.
1. Retract the media from Retract box(13)
[Retract]Retract logical number is full
I9882 stack.
(subnormal).
2. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-428

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Retract]The maximum number of 1. Open the door of Bundle(1) and retract the
I9883 separables at the Bundle part is exceeded residual media.
(subnormal). 2. Execute initialization.
1. Check the residual media at the Bundle part
(1).
[Retract] A customer gets notes before 2. Check whether sensors (BDS01, BDS02,
I9885
retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
1. Check the residual media at the Bundle part
(1).
[Retract] A customer gets notes while 2. Check whether sensors (BDS01, BDS02,
I9886
retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
1. Check the residual media at the Bundle part
(1).
[Retract] A customer gets notes before 2. Check whether sensors (BDS01, BDS02,
I9887
retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
1. Check the residual media at the Bundle part
(1).
[Retract] A customer gets notes while 2. Check whether sensors (BDS01, BDS02,
I9888
retracting those (subnormal). BDS05, BDS07) checking residual media in the
Bundle(1) are polluted.
3. Execute CCIM initialization.
1. Open the BM2(7) and remove the residual
[Retract] The number of notes in the retract
I9889 media at the moving path (6, 7, 8, 9).
box is not consistent (subnormal).
2. Execute initialization.
[Retract]Failure to check the last note at the 1. Execute CCIM initialization.
I9893 termination of mid transport path while 2. Reboot the system when the same error
retracting those. occurs after initialization.
[Retract]CCIM32 I/F was changed without
I98C0 1. System restart
setting.
1. Remove the residual media in the device.
I98E0 [Retract]]Anomaly of check information
2. Execute initialization.
1. Execute CCIM initialization.
[Retract]Internal Error while the main task is
I98F1 2. Reboot the system when the same error
operating.
occurs after initialization.
"1. Open BM2(7), BM3(12) and remove if any
] Failure of either 3-way-1 gate or 3-way-2 residue at bill transport(7, 8, 9, 10). 2.Check if
I98FF
gate heading to right position any reside in or damage of 3-way gate 1 or 2.
3. Execute initialization."
1. Execute CCIM initialization.
[Retract] A undefined position has been
I9901 2. Reboot the system when the same error
entered.
occurs after initialization.
[Retract]Timeout occurs when moving to 1. Open the BM3 moving path and remove the
the initial position for initialization (PRS02 media.
I9902
Dark) and the limit of retries (3 times) is 2. If the same fault continuously occur after
exceeded. checking the device, replace the PRT Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-429

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM3 moving path and remove the
[Retract]PRS02 sensor is not light-detected
media.
I9903 during initialization and the limit of retries (3
2. If the same fault continuously occur after
times) is exceeded.
checking the device, replace the PRT Module.
[Retract] When moving to the home 1. Open the BM3 moving path and remove the
position, PRS02 sensor is dark after trying it media.
I9904
three times but the dark point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Retract] When moving to the home 1. Open the BM3 moving path and remove the
position, PRS02 sensor is light after trying it media.
I9905
three times but the light point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Retract] When moving to the PREFIRE 1. Open the BM3 moving path and remove the
position, PRS02 sensor is dark after trying it media.
I9906
three times but the dark point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Retract] When moving to the PREFIRE 1. Open the BM3 moving path and remove the
position, PRS02 sensor is light after trying it media.
I9907
three times but the light point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Retract] When moving to the CAPPING 1. Open the BM3 moving path and remove the
position, PRS02 sensor is dark after trying it media.
I9908
three times but the dark point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
[Retract] When moving to the CAPPING 1. Open the BM3 moving path and remove the
position, PRS02 sensor is light after trying it media.
I9909
three times but the light point cannot be 2. If the same fault continuously occur after
found. checking the device, replace the PRT Module.
1. Open the BM3 moving path and remove the
[Retract]When moving to the PREFIRE
media.
I990A position and PRS02 sensor is dark, PRM01
2. If the same fault continuously occur after
motor runs.
checking the device, replace the PRT Module.
1. Open the BM3 moving path and remove the
[Retract]When moving to the CAPPING
media.
I990B position and PRS02 sensor is dark, PRM01
2. If the same fault continuously occur after
motor runs.
checking the device, replace the PRT Module.
1. Open the BM3 moving path and remove the
[Retract]For PREFIRE, 10 or more errors media.
I99FF
have occurred. 2. If the same fault continuously occur after
checking the device, replace the PRT Module.
1. Open the BC cover(3) and remove the
[Retract]Jam at the BC entry sensor
I9B01 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
1. Open the alignment(4) cover and remove the
[Retract]Jam at the Align detection sensor residual media and alien materials.
I9B02
(AAS02). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the alignment(4) cover and remove the
[Retract]Jam at the Align detection sensor residual media and alien materials.
I9B03
(AAS03). 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-430

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Retract]Recog detection sensor (RCS01) 2. Initialize the device.
I9B04
jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Retract]Jam at the Align detection sensor
I9B05 2. Initialize the device.
(AAS05)
12. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Retract]Jam at the Align entry detection residual media and alien materials.
I9B06
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Open the BM2(7) Upper Guide and remove
[Retract]Jam at Recog exit moving path the residual media and alien material.
I9B07
sensor (FDS07) 2. Open the BM11 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Retract]Jam at the second moving path residual media and alien materials.
I9B09
sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Retract]Jam at the 3Way2 control sensor remove the residual media and alien materials.
I9B12
(FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)

[Retract]Jam at Escrow entry sensor 1. Open the BM12 moving path and then
I9B15
(FDS15) remove the residual media and alien materials.

1. Open the BM3 moving path and then remove

[Retract]Jam at RT Box entry detection the residual media and alien materials.
I9B16
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Retract]Jam at Cassette1 entry detection media at the moving path (6) and
I9B18
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
1. Remove the residual media at the Cassette2
[Retract]Jam at Cassette2entry detection
I9B19 entry (11).
sensor (FDS19)
2. Execute initialization.
1. SCM(2) Open
I9B21 [Retract]Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I9B22 [Retract]Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-431

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
I9B23 [Retract]Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I9B24 [Retract]Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I9B25 [Retract]Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. SCM(2) Open
I9B26 [Retract]Residual fault in the SCM. 2. Remove the notes and alien materials in the
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Retract]Jam at the BC entry sensor
I9B27 residual media and alien materials.
(BCS01).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Jam at the BC entry sensor
I9B28 residual media and alien materials.
(BCS02).
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Jam at the BC entry sensor
I9B29 residual media and alien materials.
(BCS01,BCS02).
2. Check the BC Lock state.
[Retract]Jam at Escrow entry sensor 1. Open the BM4 moving path and then remove
I9B2A
(FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Retract]Jam at the Align entry detection residual media and alien materials.
I9B2B
sensor (AAS06). 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Retract]Align detection sensor (AAS05)
I9B2C 2. Initialize the device.
jam
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Retract]Align detection sensor (AAS03) residual media and alien materials.
I9B2D
jam. 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Retract]Recog detection sensor (RCS01) 2. Initialize the device.
I9B2E
jam. 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Retract]Jam at Recog exit moving sensor the residual media and alien material.
I9B2F
(FDS07). 2. Open the BM3 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-432

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) Upper Guide and remove
[Retract]Jam at Recog exit moving sensor the residual media and alien material.
I9B30
(FDS23). 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Retract]Jam at the second moving path residual media and alien materials.
I9B31
sensor (FDS09). 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Retract]Jam at the 3Way2 control sensor remove the residual media and alien materials.
I9B32
(FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Retract]Jam at Cassette1 entry detection media at the moving path (6) and
I9B33
sensor (FDS18) Cassette1(14) entry.
2. Execute initialization.
[Retract]Jam at the sensor (NCS07)
1. Check residual media or alien materials at
I9B34 detecting the number of papers which enter
the Cassette1(14) entry and remove those.
into the Cassette1.
[Retract]Reject detection sensor (RJS08) 1. Remove the residual media in the device.
I9B35
jam. 2. Execute initialization.
1. Open the third moving path (8) and then
[Retract]Print detection sensor (PRS01) remove the residual media and alien materials.
I9B36
jam. 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Retract]Jam at RT Box entry detection the residual media and alien materials.
I9B37
sensor (FDS16) 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Retract]Jam at RT Box full sensor (RTS02) media at the moving path (6, 7, 8, 9).
I9B38
jam 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Retract]Jam at Cassette2entry detection
I9B39 entry (11).
sensor (FDS19)
2. Execute initialization.
[Retract]Jam at the sensor (CCS07)
1. Check residual media or alien materials at
I9B3A detecting the number of papers which enter
the Cassette2(15) entry and remove those.
into the Cassette2.
"1. Check residual media or alien materials at
I9B3B [Retract]Jam at CCS11 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

I9B3C [Retract]Jam at CCS12 sensor the Cassette2(15) and remove those.2. Check
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-433

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Check the inside of the Bundle(1).
2. Remove the notes and alien materials in the
Bundle(1).
[Retract]FDS01 Light Time out(280ms) fault 3. If no alien material exists in the Bundle(1),
I9C01
when separating media. Check and remove the alien materials in the
internal sensors.
4. If no alien material exists, check whether the
Bundle sensor is polluted
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Retract]FDS02 Light Timeout(88ms) fault
I9C02 sensor and the Bundle.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Retract]FDS03 Light Timeout(500ms) fault
I9C03 sensor.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Retract]FDS04 Light Timeout(500ms) fault
I9C04 sensor.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Retract]FDS05 Light Timeout(88ms) fault
I9C05 sensor and the Bundle.
when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM Separation and Send Check (FDS01)
[Retract]FDS03, 04 Light Timeout(500ms)
I9C06 sensor.
fault when separating media.
3. If no alien material exists in the SCM
Separation and Send Check (FDS01) sensor,
Check whether the sensor is polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Retract]BCS01 Light Timeout(500ms) fault 3. Check the SCM Half Lock state.
I9C07
when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.

© Hyosung TNS, Inc. All Rights Reserved. 5-434

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Retract]BCS02 Light Timeout(500ms) fault 3. Check the SCM Half Lock state.
I9C08
when separating media. 4. If no alien material exists in the SCM, check
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. SCM(2) Open
2. Remove the notes and alien materials in the
SCM and the Bundle.
[Retract]BCS01,BCS02 Light
3. Check the SCM Half Lock state.
I9C09 Timeout(500ms) fault when separating
4. If no alien material exists in the SCM, check
media.
whether the SCM internal media detection
sensors (FDS01, FDS02, FDS03, FDS04,
FDS05) are polluted.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I9C0A [Retract]FDS15 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. BC(3) and SCM(2) Open
2. Remove the notes and alien materials in the
BC, SCM. and Bundle.
[Retract]AAS06 is not reached (Light JAM) 3. Check the BC and SCM Half Lock state.
I9C0B
fault when separating media. 4. If no alien material exists in the BC and
SCM, check whether the SCM internal media
detection sensors (FDS01, FDS02, FDS03,
FDS04, FDS05) are polluted.
1. Alignment(4) Open
I9C0C [Retract]AAS05 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I9C0D [Retract]AAS03 Light Timeout fault
2. Alignment(4) part residual media
1. Alignment(4) Open
I9C0E [Retract]RCS01 Light Timeout fault
2. Alignment(4) part residual media
1. Remove the internal media and alien
materials in the Recognition(5).
I9C0F [Retract]FDS07 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Remove the internal media and alien
materials in the Recognition(5).
I9C10 [Retract]FDS23 Light Timeout fault 2. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
the residual media and alien material.
I9C11 [Retract]FDS09 Light Timeout fault
2. Open the BM3 moving path to remove the
residual media.

© Hyosung TNS, Inc. All Rights Reserved. 5-435

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the BM2(7) and then remove the
residual media and alien materials.
I9C12 [Retract]FDS12 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and then remove the
residual media and alien materials.
I9C13 [Retract]FDS18 Light Timeout fault
2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the BM2(7) and remove the residual
media at the moving path (6) and
I9C14 [Retract]NCS07 Light Timeout fault
Cassette1(14) entry.
2. Execute initialization.
1. Open the third moving path (8) and then
remove the residual media and alien materials.
I9C15 [Retract]RJS08 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I9C16 [Retract]PRS01 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the third moving path (8) and then

remove the residual media and alien materials.
I9C17 [Retract]FDS16 Light Timeout fault
2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
media at the moving path (6, 7, 8, 9).
I9C18 [Retract]RTS02 Light Timeout fault
2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Open the third moving path (8) and then
I9C19 [Retract]FDS19 Light Timeout fault remove the residual media and alien materials.
2. Execute initialization.
1. Check whether the Cassette2(11) is on the
I9C1A [Retract]CCS07 Light Timeout fault home position.
2. Execute initialization.
"1. Check residual media or alien materials at
[Retract]Light timeout fault at CCS11
I9C1B the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Retract]Light timeout fault at CCS12
I9C1C the Cassette2(15) and remove those.2. Check
sensor
the installation status of Cassette and sensors."
1. SCM(2) Open
[Retract]Error occurred by the notes
I9D01 2. Remove the notes and alien materials in the
disorder on the FDS01
SCM. and Bundle.

© Hyosung TNS, Inc. All Rights Reserved. 5-436

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. SCM(2) Open
[Retract]Error occurred by the notes
I9D02 2. Remove the notes and alien materials in the
disorder on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the notes
I9D03 2. Remove the notes and alien materials in the
disorder on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the notes
I9D04 2. Remove the notes and alien materials in the
disorder on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the notes
I9D05 2. Remove the notes and alien materials in the
disorder on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the notes
I9D06 2. Remove the notes and alien materials in the
disorder on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the notes
I9D07 residual media and alien materials.
disorder on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the notes
I9D08 residual media and alien materials.
disorder on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the notes
I9D09 residual media and alien materials.
disorder on the BCS01,BCS02
2. Check the BC Lock state.
[Retract]Error occurred by the notes 1. Open the BM4 moving path and then remove
I9D0A
disorder on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Retract]Error occurred by the notes residual media and alien materials.
I9D0B
disorder on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Retract]Error occurred by the notes
I9D0C 2. Initialize the device.
disorder on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Retract]Error occurred by the notes residual media and alien materials.
I9D0D
disorder on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Retract]Error occurred by the notes 2. Initialize the device.
I9D0E
disorder on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-437

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open the BM2(7) Upper Guide and remove
[Retract]Error occurred by the notes the residual media and alien material.2. Open
I9D0F
disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
1. Open the BM2(7) Upper Guide and remove
[Retract]Error occurred by the notes the residual media and alien material.
I9D10
disorder on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Retract]Error occurred by the notes residual media and alien materials.
I9D11
disorder on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Retract]Error occurred by the notes remove the residual media and alien materials.
I9D12
disorder on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Retract]Error occurred by the notes media at the moving path (6) and
I9D13
disorder on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Retract]Error occurred by the notes 1. Check residual media or alien materials at
I9D14
disorder on the NCS07 the Cassette1(14) entry and remove those.
[Retract]Error occurred by the notes 1. Remove the residual media in the device.
I9D15
disorder on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Retract]Error occurred by the notes remove the residual media and alien materials.
I9D16
disorder on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Retract]Error occurred by the notes the residual media and alien materials.
I9D17
disorder on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Retract]Error occurred by the notes media at the moving path (6, 7, 8, 9).
I9D18
disorder on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Retract]Error occurred by the notes
I9D19 entry (11).
disorder on the FDS19
2. Execute initialization.
[Retract]Error occurred by the notes 1. Check residual media or alien materials at
I9D1A
disorder on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Retract]Error occurred by the notes
I9D1B the Cassette2(15) and remove those.2. Check
disorder on the CCS11
the installation status of Cassette and sensors."

© Hyosung TNS, Inc. All Rights Reserved. 5-438

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Retract]Error occurred by the notes
I9D1C the Cassette2(15) and remove those.2. Check
disorder on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Retract]Continuous note gap disorder error
I9D33 2. Remove the notes and alien materials in the
on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Retract]Continuous note gap disorder error
I9D34 2. Remove the notes and alien materials in the
on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Retract]Continuous note gap disorder error
I9D35 2. Remove the notes and alien materials in the
on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Retract]Continuous note gap disorder error
I9D36 2. Remove the notes and alien materials in the
on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Retract]Continuous note gap disorder error
I9D37 2. Remove the notes and alien materials in the
on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Retract]Continuous note gap disorder error
I9D38 2. Remove the notes and alien materials in the
on the FDS03,FDS04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Retract]Continuous note gap disorder error
I9D39 residual media and alien materials.
on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Continuous note gap disorder error
I9D3A residual media and alien materials.
on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Continuous note gap disorder error
I9D3B residual media and alien materials.
on the BCS01,BCS02
2. Check the BC Lock state.
[Retract]Continuous note gap disorder error 1. Open the BM4 moving path and then remove
I9D3C
on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Retract]Continuous note gap disorder error residual media and alien materials.
I9D3D
on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Retract]Continuous note gap disorder error
I9D3E 2. Initialize the device.
on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Retract]Continuous note gap disorder error residual media and alien materials.
I9D3F
on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-439

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the internal media and alien
materials in the Recognition(5).
[Retract]Continuous note gap disorder error 2. Initialize the device.
I9D40
on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Retract]Continuous note gap disorder error the residual media and alien material.
I9D41
on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Retract]Continuous note gap disorder error the residual media and alien material.
I9D42
on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Retract]Continuous note gap disorder error residual media and alien materials.
I9D43
on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Retract]Continuous note gap disorder error remove the residual media and alien materials.
I9D44
on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Retract]Continuous note gap disorder error media at the moving path (6) and
I9D45
on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Retract]Continuous note gap disorder error 1. Check residual media or alien materials at
I9D46
on the NCS07 the Cassette1(14) entry and remove those.
[Retract]Continuous note gap disorder error 1. Remove the residual media in the device.
I9D47
on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Retract]Continuous note gap disorder error remove the residual media and alien materials.
I9D48
on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Retract]Continuous note gap disorder error the residual media and alien materials.
I9D49
on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Retract]Continuous note gap disorder error media at the moving path (6, 7, 8, 9).
I9D4A
on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Retract]Continuous note gap disorder error
I9D4B entry (11).
on the FDS19
2. Execute initialization.
[Retract]Continuous note gap disorder error 1. Check residual media or alien materials at
I9D4C
on the CCS07 the Cassette2(15) entry and remove those.

© Hyosung TNS, Inc. All Rights Reserved. 5-440

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Check residual media or alien materials at
[Retract]Continuous note gap disorder error
I9D4D the Cassette2(15) and remove those.2. Check
on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Retract]Continuous note gap disorder error
I9D4E the Cassette2(15) and remove those.2. Check
on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Retract]Error occurred by the Transport
I9E01 2. Remove the notes and alien materials in the
Path on the FDS01
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Transport
I9E02 2. Remove the notes and alien materials in the
Path on the FDS02
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Transport
I9E03 2. Remove the notes and alien materials in the
Path on the FDS03
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Transport
I9E04 2. Remove the notes and alien materials in the
Path on the FDS04
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Transport
I9E05 2. Remove the notes and alien materials in the
Path on the FDS05
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Transport
I9E06 2. Remove the notes and alien materials in the
Path on the FDS03,04
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the Transport
I9E07 residual media and alien materials.
Path on the BCS01
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the Transport
I9E08 residual media and alien materials.
Path on the BCS02
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the Transport
I9E09 residual media and alien materials.
Path on the BCS01,BCS02
2. Check the BC Lock state.
[Retract]Error occurred by the Transport 1. Open the BM4 moving path and then remove
I9E0A
Path on the FDS15 the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Retract]Error occurred by the Transport residual media and alien materials.
I9E0B
Path on the AAS06 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Retract]Error occurred by the Transport
I9E0C 2. Initialize the device.
Path on the AAS05
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.

© Hyosung TNS, Inc. All Rights Reserved. 5-441

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Open the alignment(4) cover and remove the
[Retract]Error occurred by the Transport residual media and alien materials.
I9E0D
Path on the AAS03 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Retract]Error occurred by the Transport 2. Initialize the device.
I9E0E
Path on the RCS01 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Retract]Error occurred by the Transport the residual media and alien material.
I9E0F
Path on the FDS07 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Retract]Error occurred by the Transport the residual media and alien material.
I9E10
Path on the FDS23 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Retract]Error occurred by the Transport residual media and alien materials.
I9E11
Path on the FDS09 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Retract]Error occurred by the Transport remove the residual media and alien materials.
I9E12
Path on the FDS12 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Retract]Error occurred by the Transport media at the moving path (6) and
I9E13
Path on the FDS18 Cassette1(14) entry.
2. Execute initialization.
[Retract]Error occurred by the Transport 1. Check residual media or alien materials at
I9E14
Path on the NCS07 the Cassette1(14) entry and remove those.
[Retract]Error occurred by the Transport 1. Remove the residual media in the device.
I9E15
Path on the RJS08 2. Execute initialization.
1. Open the third moving path (8) and then
[Retract]Error occurred by the Transport remove the residual media and alien materials.
I9E16
Path on the PRS01 2. Check the 3Way-Gate2 operation state
(FDM07)

1. Open the BM3 moving path and then remove

[Retract]Error occurred by the Transport the residual media and alien materials.
I9E17
Path on the FDS16 2. Check the arrangement state of banknotes
in the RT box.
1. Open the BM2(7) and remove the residual
[Retract]Error occurred by the Transport media at the moving path (6, 7, 8, 9).
I9E18
Path on the RTS02 2. Remove the notes in the Retract Box.
3. Execute initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-442

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. Remove the residual media at the Cassette2
[Retract]Error occurred by the Transport
I9E19 entry (11).
Path on the FDS19
2. Execute initialization.
[Retract]Error occurred by the Transport 1. Check residual media or alien materials at
I9E1A
Path on the CCS07 the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Retract]Error occurred by the Transport
I9E1B the Cassette2(15) and remove those.2. Check
Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Retract]Error occurred by the Transport
I9E1C the Cassette2(15) and remove those.2. Check
Path on the CCS12
the installation status of Cassette and sensors."
1. SCM(2) Open
[Retract]Error occurred by the Return
I9F01 2. Remove the notes and alien materials in the
Transport Path(FDS01)
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Return
I9F02 2. Remove the notes and alien materials in the
Transport Path(FDS02)
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Return
I9F03 2. Remove the notes and alien materials in the
Transport Path(FDS03)
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Return
I9F04 2. Remove the notes and alien materials in the
Transport Path(FDS04)
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Return
I9F05 2. Remove the notes and alien materials in the
Transport Path(FDS05)
SCM. and Bundle.
1. SCM(2) Open
[Retract]Error occurred by the Return
I9F06 2. Remove the notes and alien materials in the
Transport Path(FDS03,FDS04)
SCM. and Bundle.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the Return
I9F07 residual media and alien materials.
Transport Path( BCS01)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the Return
I9F08 residual media and alien materials.
Transport Path( BCS02)
2. Check the BC Lock state.
1. Open the BC cover(3) and remove the
[Retract]Error occurred by the Return
I9F09 residual media and alien materials.
Transport Path( BCS01,BCS02)
2. Check the BC Lock state.
[Retract]Error occurred by the Return 1. Open the BM4 moving path and then remove
I9F0A
Transport Path( FDS15) the residual media and alien materials.
1. Open the alignment(4) cover and remove the
[Retract]Error occurred by the Return residual media and alien materials.
I9F0B
Transport Path( AAS06) 2. Initialize the device.
3. Check the alignment(4) cover lock state.

© Hyosung TNS, Inc. All Rights Reserved. 5-443

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
1. After opening the BM2(7) moving path, open
the Alignment(4) Guide2 to remove media and
alien materials.
[Retract]Error occurred by the Return
I9F0C 2. Initialize the device.
Transport Path( AAS05)
4. If the same fault continuously occurs after
checking the device, replace the Alignment(4)
Module.
1. Open the alignment(4) cover and remove the
[Retract]Error occurred by the Return residual media and alien materials.
I9F0D
Transport Path( AAS03) 2. Initialize the device.
3. Check the alignment(4) cover lock state.
1. Remove the internal media and alien
materials in the Recognition(5).
[Retract]Error occurred by the Return 2. Initialize the device.
I9F0E
Transport Path( RCS01) 3. If the same fault continuously occurs after
checking the device, replace the Recognition(5)
Module.
1. Open the BM2(7) Upper Guide and remove
[Retract]Error occurred by the Return the residual media and alien material.
I9F0F
Transport Path( FDS07) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) Upper Guide and remove
[Retract]Error occurred by the Return the residual media and alien material.
I9F10
Transport Path( FDS23) 2. Open the BM3 moving path to remove the
residual media.
1. Open the BM2(7) and then remove the
[Retract]Error occurred by the Return residual media and alien materials.
I9F11
Transport Path( FDS09) 2. Check the 3Way-Gate1 operation state
(FDM06)
1. Open the third moving path (8) and then
[Retract]Error occurred by the Return remove the residual media and alien materials.
I9F12
Transport Path( FDS12) 2. Check the 3Way-Gate2 operation state
(FDM07)
1. Open the BM2(7) and remove the residual
[Retract]Error occurred by the Return media at the moving path (6) and
I9F13
Transport Path( FDS18) Cassette1(14) entry.
2. Execute initialization.
[Retract]Error occurred by the Return 1. Check residual media or alien materials at
I9F14
Transport Path( NCS07) the Cassette1(14) entry and remove those.
[Retract]Error occurred by the Return 1. Remove the residual media in the device.
I9F15
Transport Path( RJS08) 2. Execute initialization.
1. Open the third moving path (8) and then
[Retract]Error occurred by the Return remove the residual media and alien materials.
I9F16
Transport Path( PRS01) 2. Check the 3Way-Gate2 operation state
(FDM07)

© Hyosung TNS, Inc. All Rights Reserved. 5-444

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
"1. Open the BM3 moving path and then
remove the residual media and alien
[Retract]Error occurred by the Return
I9F17 materials.2. Check the arrangement state of
Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
1. Open the BM2(7) and remove the residual
[Retract]Error occurred by the Return media at the moving path (6, 7, 8, 9).
I9F18
Transport Path( RTS02) 2. Remove the notes in the Retract Box.
3. Execute initialization.
1. Remove the residual media at the Cassette2
[Retract]Error occurred by the Return
I9F19 entry (11).
Transport Path( FDS19)
2. Execute initialization.
[Retract]Error occurred by the Return 1. Check residual media or alien materials at
I9F1A
Transport Path( CCS07) the Cassette2(15) entry and remove those.
"1. Check residual media or alien materials at
[Retract]Error occurred by the Transport
I9F1B the Cassette2(15) and remove those.2. Check
Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Retract]Error occurred by the Transport
I9F1C the Cassette2(15) and remove those.2. Check
Path on the CCS12
the installation status of Cassette and sensors."
1. Execute CCIM initialization.
[AutoDimming] Receives undefined USB
IB0C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
[AutoDimming]A wrong size is received 1. Execute CCIM initialization.
IB0C2 during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization.
[AutoDimming]The size of USB bulk data is
IB0C3 2. Reboot the system when the same error
0 or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[AutoDimming]Fault of transmitting the
IB0CF 2. Reboot the system when the same error
same seq of SP.
occurs after initialization.
[AutoDimming] A command was not 1. Execute CCIM initialization.
IB801 executed due to a fault which has occurred 2. Reboot the system when the same error
while preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
IB802 [AutoDimming]Main Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[AutoDimming] Receives a command which
IB803 2. Reboot the system when the same error
has not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization.
[AutoDimming]Internal Error while the main
IB804 2. Reboot the system when the same error
task is operating.
occurs after initialization.
[AutoDimming]CCIM32 I/F was changed
IB8C0 1. System restart
without setting.
1. Execute CCIM initialization.
[EP Download] Receives undefined USB
ID0C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-445

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[EP Download]A wrong size is received 1. Execute CCIM initialization.
ID0C2 during USB CONTROL PIPE 2. Reboot the system when the same error
communication. occurs after initialization.
1. Execute CCIM initialization.
[EP Download]The size of USB bulk data is
ID0C3 2. Reboot the system when the same error
0 or not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[EP Download]Fault of transmitting the
ID0CF 2. Reboot the system when the same error
same seq of SP.
occurs after initialization.
[EP Download] A command was not 1. Execute CCIM initialization.
ID801 executed due to a fault which has occurred 2. Reboot the system when the same error
while preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
ID802 [EP Download]Main Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[EP Download] Receives a command which
ID803 2. Reboot the system when the same error
has not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization.
[EP Download]Internal Error while the main
ID804 2. Reboot the system when the same error
task is operating.
occurs after initialization.
[EP Download]CCIM32 I/F was changed
ID8C0 1. System restart
without setting.
IDAHA [Download] Invalid bin file was transferred. 1. Download valid bin file.
1. Check usb connection
IDUS3 [Download] Firmware download fail
2. Use correct TM and bin file
1. Execute CCIM initialization.
[Settings] Receives undefined USB
IE0C1 2. Reboot the system when the same error
CONTROL command.
occurs after initialization.
1. Execute CCIM initialization.
[Settings]A wrong size is received during
IE0C2 2. Reboot the system when the same error
USB CONTROL PIPE communication.
occurs after initialization.
1. Execute CCIM initialization.
[Settings]The size of USB bulk data is 0 or
IE0C3 2. Reboot the system when the same error
not the multiple of 64.
occurs after initialization.
1. Execute CCIM initialization.
[Settings]Fault of transmitting the same seq
IE0CF 2. Reboot the system when the same error
of SP.
occurs after initialization.
[Settings] A command was not executed 1. Execute CCIM initialization.
IE801 due to a fault which has occurred while 2. Reboot the system when the same error
preparing the main task. occurs after initialization.
1. Execute CCIM initialization.
IE802 [Settings]Main Task force shut down. 2. Reboot the system when the same error
occurs after initialization.
1. Execute CCIM initialization.
[Settings] Receives a command which has
IE803 2. Reboot the system when the same error
not been defined in the main task.
occurs after initialization.
1. Execute CCIM initialization.
[Settings]Internal Error while the main task
IE804 2. Reboot the system when the same error
is operating.
occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-446

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Settings]BC version read retry fault when 1. Check the cable connecting between Main
IE81C
performing version read. and BC (Connector CN37).
[Settings]BC version read does not respond 1. Check the cable connecting between Main
IE81D
when performing version read. and BC (Connector CN37).
1. Execute CCIM initialization.
[Settings]BC double sensor fault when
IE81E 2. Reboot the system when the same error
performing Set CCIM Index.
occurs after initialization.
1. Execute CCIM initialization.
[Settings]BC UV sensor fault when
IE81F 2. Reboot the system when the same error
performing Set CCIM Index.
occurs after initialization.
1. Execute CCIM initialization.
[Settings]BC MR sensor fault when
IE820 2. Reboot the system when the same error
performing Set CCIM Index.
occurs after initialization.
1. Execute CCIM initialization.
[Settings]BC CIS2 fault when performing
IE821 2. Reboot the system when the same error
Set CCIM Index.
occurs after initialization.
1. Execute CCIM initialization.
[Settings]BC CIS1 fault when performing
IE822 2. Reboot the system when the same error
Set CCIM Index.
occurs after initialization.
1. Remount the BC Cover(3) and execute
[Settings]BC Cover Open fault when initialization.
IE823
performing Set CCIM Index. 2. If the fault is not recovered, reboot the
system.
"1. Close BC cover(3) firmly and execute
initialization. 2. Check whether assembly
condition of entrance sensor is firm and neat,
IE824 [Settings] BC entrance sensor failure
and clean if any contamination on entrance
sensor in BC.3. If not recovered, reboot whole
system."
1. Remount the BC Cover(3) and execute
[Settings]Other BC fault when performing initialization.
IE825
Set CCIM Index. 2. If the fault is not recovered, reboot the
system.
1. Remount the BC Cover(3) and execute
[Settings]BC initialization retry fault when initialization.
IE826
performing Set CCIM Index. 2. If the fault is not recovered, reboot the
system.
1. Remount the BC Cover(3) and execute
[Settings]BC mode set retry fault when initialization.
IE827
performing Set CCIM Index. 2. If the fault is not recovered, reboot the
system.
1. Remount the BC Cover(3) and execute
[Settings]BC country set retry fault when initialization.
IE828
performing Set CCIM Index. 2. If the fault is not recovered, reboot the
system.
"1. Remove if any residue or dirt in bundle(1)
[Setting] Residue(s) in bundle note
IE829 module.2. Clean if any contamination of
separation module
sensors in bundle(1) module inside."
[Settings]Anomaly in writing MRR/Serial 1. Execute CCIM initialization.
IE891 information on EEPROM (exceeding the 2. Reboot the system when the same error
retries to check whether it is stored). occurs after initialization.

© Hyosung TNS, Inc. All Rights Reserved. 5-447

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
[Settings]CCIM32 I/F was changed without
IE8C0 1. System restart
setting.
"1. Open the BM2(7) Upper Guide and remove
[Setting]Error occurred by the notes the residual media and alien material.2. Open
IED0F
disorder on the FDS07 the BM3 moving path to remove the residual
media.3. Check FDM05 solenoid and Gate."
"1. Check residual media or alien materials at
[Settings]Error occurred by the Transport
IEE1B the Cassette2(15) and remove those.2. Check
Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Settings]Error occurred by the Transport
IEE1C the Cassette2(15) and remove those.2. Check
Path on the CCS12
the installation status of Cassette and sensors."
"1. Open the BM3 moving path and then
remove the residual media and alien
[Setting]Error occurred by the Return
IEF17 materials.2. Check the arrangement state of
Transport Path( FDS16)
banknotes in the RT box.3. Check FDM08
solenoid and Gate."
[Settings]Anomaly in writing MRR Bundle
1. Execute CCIM initialization.
operation information on EEPROM
IF891 2. Reboot the system when the same error
(exceeding the retries to check whether it is
occurs after initialization.
stored).
1. Execute CCIM initialization.
[Settings]Invalid MRR Bundle operation
IF892 2. Reboot the system when the same error
setting value.
occurs after initialization.
[Settings]CCIM32 I/F was changed without
IF8C0 1. System restart
setting.
"1. Check residual media or alien materials at
[Settings]Error occurred by the Transport
IFE1B the Cassette2(15) and remove those.2. Check
Path on the CCS11
the installation status of Cassette and sensors."

"1. Check residual media or alien materials at

[Settings]Error occurred by the Transport
IFE1C the Cassette2(15) and remove those.2. Check
Path on the CCS12
the installation status of Cassette and sensors."
IFF01:The resource of the driver is not 1. Unplug usb cable and plug usb cable for
IFF01
enough to complete process. ccim
IFF02 IFF02:The timeout period has expired. 1. Restart the ccim sp
IFF03:The response from the driver is not
IFF03 1. Restart the ccim sp
incorrect.
IFF04 IFF04:The parameter is incorrect. 1. Restart the ccim sp
IFF05 IFF05:The driver process was stalled. 1. Restart the ccim sp
IFF06:The USB driver returned
IFF06 1. Restart the ccim sp
communication error.
IFF0B IFF0B:The system cannot open the port. 1. Check usb cable for ccim
IFF0C IFF0C:The device was not connected. 1. Check usb cable for ccim
"1. Check USB cable connection whether it's
IFF0D USB communication error tight and right.2. Execute initialization.3. If not
recovered to normal state, reboot the system."

© Hyosung TNS, Inc. All Rights Reserved. 5-448

Error Code manual Chapter5. Cash and Check Insert Module (CCIM30)

Problem
Problem Description Troubleshooting
Code
IFF0E:SP cannot receive command from
IFF0E 1. Restart the ccim sp
the device.
IFF0F IFF0F:The command was cancelled. 1. Restart the ccim sp
IFF10 IFF10:The command is not supported. 1. Restart the ccim sp
IFF11:SP encountered an error internally
IFF11 1. Restart the ccim sp
during process.
IFF12 IFF12:The parameter is incorrect. 1. Restart the ccim sp
IFF13 IFF13:The data is incorrect. 1. Restart the ccim sp
IFF1E:The initialization of encryption was
IFF1E 1. Restart the ccim sp
failed.
IFF1F:The certification of encryption was
IFF1F 1. Restart the ccim sp
failed.
IFF20 IFF20:The encryption was failed. 1. Restart the ccim sp
IFFBD CCIM B/D reset occered in transaction Initialize device by Application or VDM
The firmware is download mode, so the
IFFDN 1. Restart the ccim sp
device is inoperable.
The device is inoperable due to a hardware 1. Check the nate or check in device and open
IFFFF
error cover if or not.
The device has been removed from its
IFFUD 1. Make a normal operation position
normal operating position

© Hyosung TNS, Inc. All Rights Reserved. 5-449

Error Code manual Chapter6. Contactless Card Reader (RF Module)

Chapter6. Contactless Card Reader (RF Module)

Problem
Problem Description Troubleshooting
Code
9R11200 Fail to connect device or initialize device. check communication cable.
9R13100 Fail to communicate check communication cable
1. Check Communication cable
9R13101 RF Software occures error.
2. call your attendant
9R13102 RF Software occures error. call your attandent.
9R13103 RF Software occures error. call your attandent
1. Check communication cable.
9R13104 communication fail.
2. call your attandent
9R13106 RF Software occures error. call your attandent
9r1310a The card is invalid or not support media Check the card protocol and use supported card
1. Check communication cable.
9r1310b Vivotech RF : Command not Allowed. 2. Check command MI in Log.
3. Call your attendant
1. Check communication cable.
9r1310c Vivotech RF : Sub Command not Allowed. 2. Check Sub command MI in Log.
3. Call your attendant
Perform a status code indicating that the After complete EP Download, Code automatically
9RA0000
EP download. clear .
1. Check for Serial Communication Cable
9RB0000 Firmware Download Fail
2. Check for Firmware Raw File corruption.
Error on the message transmission &
R020014 Check the USB cable
reception
R020016 Error on the process of balance increase Change the card.
R020055 Message Error (Invalid Format) Check the communication cable
R020056 Communication Error (Frame error) Check the communication cable
R0200FF RF Device Operation Error Check the RF Device cable
R050000 ERROR -
R050200 UNSUPPORTED -
R050300 FAILED -
R050400 NAK -
R050500 DATA MISSING -
R050600 LRC ERROR -
R050700 TLV ERROR -
R050800 Requested parameter is out of scope -
R050900 STX MISSING -
R051000 ETX MISSING -
R051100 UNKNOWN OPCODE -
R051200 TOO MANY INSTRUCTIONS -
R051300 Parameter is not supported -
R051400 MEMORY ERROR -
R051500 BUFFER OVERFLOW -
R051700 COM TIMEOUT -
R051800 CONFIG ERROR -
R051900 INVALID DATA -
R052000 INCOMPLETE DATA -
R052100 UNKNOWN DATA -

© Hyosung TNS Inc. All Rights Reserved. 6-450

Error Code manual Chapter6. Contactless Card Reader (RF Module)

Problem
Problem Description Troubleshooting
Code
Collision detected - More than one PICC
R052200 -
in the RF Field
Unable to write to the PCD Nonvolatile
R052300 -
memory
Unable to read from the PCD Nonvolatile
R052400 -
memory
RF failure (without PCD Error Recovery
R052500 -
Sequence)
RF failure after PCD Error Recovery
R052600 -
Sequence
R052700 PICC Data length overflow -
R052800 Hercules Error Code -
R052900 SAM/Contact general failure -
R053000 SAM not present -
R053100 SAM not active -
R053200 SAM Protocol error (Only in PCD control) -
R053300 Missing Parameter -
R053400 Application Disabled -
PCD Serial No. not suitable (For
R053500 -
Password mechanism)
R053600 Index not found (for Indexed Objects). -
R053700 Hash doesn't match for a public key -
R053800 AID length error (index field) -
R053900 Data field length error -
Setup Error: The PCD failed during setup.
R054000 When this failure happens - all commands -
will fail except Reset PCD.
R054100 Sub Scheme not Applicable -
PKI Storage Error. If the PCD encounters
storage error during power-up it will refuse
all Poll EMV (Do an EMV Transaction)
R054200 -
Template commands with this error code.
In addition this error can occur on a
temporary storage error.
R054300 Contactless Transaction Terminated -
R054400 Poll EMV Timeout ended -
R054500 EMV TRANSACTION CANCELLED -
R054600 PCD is BUSY -
R054700 Terminal Not Authorized -
R054800 Secret Parameter Error -
R054900 BOOT TARGET ID ERROR -
R055000 BOOT PACKET LEN ERROR -
R055100 BOOT FILE TOO BIG -
R055200 BOOT STAMP ERROR -
R055300 BOOL FILE TARGET ERROR -
R055400 BOOT KEY VERSION ERROR -
R055500 BOOT HASH ALGO ERROR -
R055600 BOOT META NOT ORIGINAL -
R055700 BOOT META MISS MANDATORY -
R055800 BOOT META TLV ERROR -
R055900 BOOT META LEN ERROR -

© Hyosung TNS Inc. All Rights Reserved. 6-451

Error Code manual Chapter6. Contactless Card Reader (RF Module)

Problem
Problem Description Troubleshooting
Code
R056000 BOOT META VERSION ERROR -
R056100 PARAM MISSING -
R056200 INSUFFICIENT CREDIT -
R056300 BUFFER LENGTH -
R062000 [TIT] Command undefined -
R062001 [TIT] Parameter incorrect - BootMode -
R062002 [TIT] Command cannot be executed -
R062004 [TIT] Command data error -
R062021 [TIT] Read error - Pre-amble error -
R062022 [TIT] Read error - Post-amble error -
R062023 [TIT] Read error - LRC error -
R062024 [TIT] Read error - Parity error -
R062025 [TIT] Read error - Blank error -
R062027 [TIT] Card entry disabled -
R062040 [TIT] Not Support Protocol -
R062301 [TIT] 1st index down error -
R062302 [TIT] 2nd index down error -
R062303 [TIT] 3rd index down error -
R062304 [TIT] 4th index down error -
R062305 [TIT] 5th index down error -
R062306 [TIT] 6th index down error -
R062307 [TIT] 7th index down error -
R062308 [TIT] 8th index down error -
R063101 [TIT] API Not Supported -
R063102 [TIT] Input File Error -
R063103 [TIT] Cancel by User -
R063104 [TIT] Port Not Supported -
R063105 [TIT] API In Use -
R063110 [TIT] Command Parameter Error -
R063120 [TIT] Response Timeout -
R063121 [TIT] Response Data Error -
R063122 [TIT] Response Command Error -
R063123 [TIT] Response BCC Error -
R063124 [TIT] Response NAK Error -
R063125 [TIT] Response DLE EOT Error -
R063126 [TIT] Response Waiting -
R063199 [TIT] Unknown Error -

© Hyosung TNS Inc. All Rights Reserved. 6-452

Error Code manual Chapter7. EPP (Encryption Pin-Pad)

Chapter7. EPP (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
9E11200 Cannot connect to device Check the device cable and connection.
9E13100 Cannot receive data. timeout occurred Check the device cable and connection.
9E13200 Cannot send data to device Check the device cable and connection.
9E41A00 Cannot make thread Restart ATM
9EA6100 Self test fail Change device to new one
9EA6200 Cannot download firmware confirm the firmware file
9EA6300 Firmware download failed. Change device to new one
9EA6400 BCC error occurred Restart ATM
9EA9100 PINPAD device is out of order Check serial number of pinpad
9EA9200 PINPAD device is out of order Check all buttons on keypad
PINPAD device do not support Secure
9EA9300 Check PINPAD Firmware.
Communication
E12A500 Undefined Baudrate Check baudrate parameter
E131100 Received message length error Check SP message
E131200 Invalid parameter Check SP message
E131400 Default sensitive password entry Enter new sensitive passwords
E137400 Not in sensitive mode Enter sensitive passwords
E141200 Invalid parameter Check SP message
E147600 Invalid function key parameter Check SP message
E147700 Invalid function key parameter Check SP message
E15A400 RTC setting failure Check SP message
E211200 Invalid parameter Check SP message
E211400 Default sensitive password entry Enter new sensitive passwords
E217400 Not in sensitive mode Enter sensitive passwords
E217800 120 PIN entry excess within 1 hour Wait until it reaches one hour
E21FB00 Undefined EPP state Check EPP module
E21FF02 Factory State NVRAM clear and EPP installation
E21FF03 Initialization State EPP installation
E21FF04 Authorized Removal State EPP installation
E21FF05 Unauthorized Removal State EPP installation
E221200 Invalid parameter Check SP message
E231200 Invalid parameter Check SP message
E231300 Entry timeout Entry retry
E237000 Sensitive password verification failure Check sensitive passwords
Changed sensitive password verification
E237100 Check changed sensitive passwords
failure
E23FD03 Not default ID and password Ener default or NVRAM clear
E23FD04 1st and 2nd password are same 1st and 2nd passwords must be different
E23FD05 1st password is not verified Enter correct 1st password
E23FD06 Password comparison failure Check existing passwords
E23FD07 ID comparison failure Check ID
E23FD08 ID is NULL value Register non NULL ID
E23FD09 Password is NULL value Register non NULL password
E23FD0A Same ID exists Register different ID
E23FD0D ID count FULL Delete unused ID or NVRAM clear
E23FD10 Not in removal sensitive mode Enter removal sensitive id and password
E23FD13 Not default ID and password Enter default or NVRAM clear

© Hyosung TNS Inc. All Rights Reserved. 7-453

Error Code manual Chapter7. EPP (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
E23FF0F ID not found Check existing ID
E312300 Key not found Load key to be needed
E322300 Key not found Load key to be needed
E324G00 TMK not found Load TMK to be needed
E331200 Invalid parameter Check SP message
E332300 Key not found Load key to be needed
E341200 Invalid parameter Check SP message
E342300 Key not found Load key to be needed
E352300 Key not found Load key to be needed
E362300 Key not found Load key to be needed
E371200 Invalid parameter Check SP message
E372300 Key not found Load key to be needed
E382300 Key not found Load key to be needed
E391200 Invalid parameter Check SP message
E392300 Key not found Load key to be needed
E3A1200 Invalid parameter Check SP message
E3A2300 Key not found Load key to be needed
E3BA101 DUKPT Key not found Inject DUKPT key
E3C2300 Key not found Load key to be needed
E412300 Key not found Load key to be needed
E412A00 Mismatch key usage Check key usage
E413700 Multiple key usage only one key usage is needed
E41A200 IBM3624(Local) PIN verification failure Check PIN verification data
E41A300 No entered PIN No entered PIN
EC11200 Key not found Load key to be needed
EC12000 Key table is full Delete unused key or NVRAM clear
EC12800 Key is not loaded state Load key completely
EC12B00 Invalid keyname Check keyname
EC12D00 Invalid key length Check the key length. it should be 8 or 16.
EC12F00 Parent key is not KEK Check parent key usage
EC13700 Multiple key usage only one key usage is needed
EC13900 Weak Key Check key value
EC13A00 Weak Key Check key value
EC13F00 Non duplicated key Check key usage
EC14D00 Weak Key Check key value
EC14Y00 TR31 mode Load TR31 working key or NVRAM clear
EC16200 Same with RSA keyname Use different keyname from RSA Key
ED11100 Received message length error Check SP message
ED11200 Invalid parameter Check SP message
ED12300 Key not found Load key to be needed
ED12800 Key is not loaded state Load key completely
ED12A00 Mismatch key usage Check key usage
ED12D00 Invalid key length Check the key length. it should be 8 or 16.
ED13700 Multiple key usage only one key usage is needed
ED1A000 Undefined AES mode Check AES mode parameter
ED21100 Received message length error Check SP message
ED21200 Invalid parameter Check SP message
ED22300 Key not found Load key to be needed
ED22800 Key is not loaded state Load key completely
ED22A00 Mismatch key usage Check key usage
ED22D00 Invalid key length Check the key length. it should be 8 or 16.

© Hyosung TNS Inc. All Rights Reserved. 7-454

Error Code manual Chapter7. EPP (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
ED23700 Multiple key usage only one key usage is needed
ED2A000 Undefined AES mode Check AES mode parameter
EF11100 Received message length error Check SP message
EF11400 Default sensitive password entry Enter new sensitive passwords
EF12A00 Mismatch key usage Check key usage
EF15000 Undefined RSA key type Check RSA key type
EF15800 Same with symmetric key name Use different keyname from symmetric key
EF16300 Not RSA key format Check RSA key
EF17400 Not in sensitive mode Enter sensitive passwords
EF21100 Received message length error Check SP message
EF21400 Default sensitive password entry Enter new sensitive passwords
EF22A00 Mismatch key usage Check key usage
EF25000 Undefined RSA key type Check RSA key type
EF25800 Same with symmetric key name Use different keyname from symmetric key
EF26300 Not RSA key format Check RSA key
EF27400 Not in sensitive mode Enter sensitive passwords
EF31100 Received message length error Check SP message
EF31400 Default sensitive password entry Enter new sensitive passwords
EF32A00 Mismatch key usage Check key usage
EF35000 Undefined RSA key type Check RSA key type
EF35800 Same with symmetric key name Use different keyname from symmetric key
EF36300 Not RSA key format Check RSA key
EF37400 Not in sensitive mode Enter sensitive passwords
EF41100 Received message length error Check SP message
EF41100 Received message length error Check SP message
EF41100 Received message length error Check SP message
EF41400 Default sensitive password entry Enter new sensitive passwords
EF41400 Default sensitive password entry Enter new sensitive passwords
EF41400 Default sensitive password entry Enter new sensitive passwords
EF45100 Undefined RSA sign type Check RSA sign type
EF45100 Undefined RSA sign type Check RSA sign type
EF45100 Undefined RSA sign type Check RSA sign type
EF47400 Not in sensitive mode Enter sensitive passwords
EF47400 Not in sensitive mode Enter sensitive passwords
EF47400 Not in sensitive mode Enter sensitive passwords
EG11100 Received message length error Check SP message
EG11100 Received message length error Check SP message
EG19000 RSA encryption failure Check RSA key and data
EG19100 RSA decryption failure Check RSA key and data
EG29400 Encryption message length is not 256 Check encryption message length
EG31100 Received message length error Check SP message
EG39200 Signature generation failure Check RSA key and data
EG41100 Received message length error Check SP message
EG49300 Signature verification failure Check RSA key and data
EG49500 Signature verification failure Check RSA key and data
EH11100 Received message length error Check SP message
EH11200 Invalid parameter Check SP message
EJ11200 Invalid parameter Check SP message
EJ17400 Not in sensitive mode Enter sensitive passwords
EJ21200 Invalid parameter Check SP message
EJ27400 Not in sensitive mode Enter sensitive passwords

© Hyosung TNS Inc. All Rights Reserved. 7-455

Error Code manual Chapter7. EPP (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EK01300 Entry timeout Entry retry
EK11300 Entry timeout Entry retry
EK21300 Entry timeout Entry retry
EK31300 Entry timeout Entry retry
EK37000 Sensitive password verification failure Check sensitive passwords
EK41300 Entry timeout Entry retry
Changed sensitive password verification
EK47100 Check changed sensitive passwords
failure
EK51300 Entry timeout Entry retry
EK5FD03 Not default ID and password Ener default or NVRAM clear
EK5FD04 1st and 2nd password are same 1st and 2nd passwords must be different
EK5FD05 1st password is not verified Enter correct 1st password
EK5FD06 Password comparison failure Check existing passwords
EK5FD13 Not default ID and password Enter default or NVRAM clear
EK5FF0F ID not found Check existing ID
EK61200 Invalid parameter Check SP message
EK61300 Entry timeout Entry retry
EK6FD06 Password comparison failure Check existing passwords
EK6FD07 ID comparison failure Check ID
EK6FD08 ID is NULL value Register non NULL ID
EK6FD09 Password is NULL value Register non NULL password
EK6FD0A Same ID exists Register different ID
EK6FD0D ID count FULL Delete unused ID or NVRAM clear
EK6FD10 Not in removal sensitive mode Enter removal sensitive id and password
EK6FF0F ID not found Check existing ID
EL1FC00 Log not found EPP installation when it is needed
EL1FD11 Cannot find start log NVRAM clear
EM11100 Received message length error Check SP message
EM11200 Invalid parameter Check SP message
EM12300 Key not found Load key to be needed
EM12A00 Mismatch key usage Check key usage
EM12D00 Invalid key length Check the key length. it should be 8 or 16.
EM13700 Multiple key usage only one key usage is needed
EM21100 Received message length error Check SP message
EM24900 MAC verification failure Check MAC data
EN1Q007 Invalid received information Check command message
EN22D00 Invalid key length Check key length
EN2Q009 RSA key generation failure Retry RSA key generation
EN32D00 Invalid key length Check key length
EN3Q00D RSA key pair verification failure Check RSA key pair
EN42D00 Invalid key length Check key length
EN4Q00E Signature generation failure Check input data and RSA key for signature
EN52D00 Invalid key length Check key length
EN5Q006 Signature verification failure Check input data and RSA key for signature
EN62D00 Invalid key length Check key length
EN6N001 RSA decryption failure Check input data and RSA key for decryption
EN72D00 Invalid key length Check key length
EN7N001 RSA decryption failure Check input data and RSA key for decryption
EN8Q007 Invalid received information Check command message
EN9Q007 Invalid received information Check command message
ENAN002 OAEP operation failure Check input data for OAEP

© Hyosung TNS Inc. All Rights Reserved. 7-456

Error Code manual Chapter7. EPP (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
ENAQ007 Invalid received information Check command message
ENBQ007 Invalid received information Check command message
Ep00400 Encryption fails Check SP/EP Communication
Ep00500 EP Crypto Open fails Check SP/EP Communication
Ep00600 Mac address comparison fails Check Command Message
EP11200 Invalid parameter Check SP message
EP12300 Key not found Load key to be needed
EP12A00 Mismatch key usage Check key usage
EP13700 Multiple key usage only one key usage is needed
EP1A100 Maximum DUKPT PIN encryption count Inject new DUKPT Key
EP1A101 DUKPT Key not found Inject DUKPT Key
EP1A102 maximum DUKPT PIN encryption count Inject new DUKPT key
EP1A300 No entered PIN No entered PIN
EP1A400 Not 5 digits PIN Italy AP PIN format Enter 5 digits PIN
EP1FB00 Undefined EPP state Check EPP module
EP1FF02 Factory State NVRAM clear and EPP installation
EP1FF03 Initialization State EPP installation
EP1FF04 Authorized Removal State EPP installation
EP1FF05 Unauthorized Removal State EPP installation
Authentication process needs between SP and
EP1p001 Not auth success state
EP
Authentication process needs between SP and
EP1p002 The stored Mac address of EPP is
EP
Authentication process needs between SP and
EP1p003 Random number comparison fails
EP
EP1p004 Encryption fails Check command message
Authentication process needs between SP and
EP1p010 The stored serial number of EPP is
EP
EP1p013 Decryption fails Check command message
EP1p014 EPB Encryption fails Check command message
Authentication process needs between SP and
EP1p016 When normal EPB, mac exists
EP
Authentication process needs between SP and
EP1p017 When normal EPB, sn exists
EP
EQ22D00 Invalid key length Check key length
EQ2Q001 Invalid received length Check command message
EQ2Q00F Thumb print is not matched Check RSA key and thumb print
EQ2Q010 Key type is not matched Check Key Type
EQ2Q018 Host public key injection failure Check Host public key information
EQ42D00 Invalid key length Check key length
EQ4Q002 Invalid SnSCD Check SnSCD
EQ4Q003 Invalid random Check random number
EQ4Q004 Invalid IdKG Check IdKG
EQ4Q006 Signature verification failure Check input data and RSA key for signature
EQ4Q008 RSA key generation failure Retry RSA key generation
EQ52D00 Invalid key length Check key length
EQ5Q00E Signature generation failure Check input data and RSA key for signature
EQ5Q011 GIN H5 is not confirmed GIN H5 must be confirmed
EQ5Q018 Host public key injection failure Check Host public key information
EQ92D00 Invalid key length Check key length
EQ9Q002 Invalid SnSCD Check SnSCD

© Hyosung TNS Inc. All Rights Reserved. 7-457

Error Code manual Chapter7. EPP (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
EQ9Q003 Invalid random Check random number
EQ9Q004 Invalid IdKG Check IdKG
EQ9Q006 Signature verification failure Check input data and RSA key for signature
EQ9Q008 RSA key generation failure Retry RSA key generation
EQA2D00 Invalid key length Check key length
EQAQ00E Signature generation failure Check input data and RSA key for signature
EQAQ012 GRN H2 is not confirmed GRN H2 must be confirmed
EQAQ018 Host public key injection failure Check Host public key information
EQB2D00 Invalid key length Check key length
EQBQ001 Invalid keyname Check command message
EQBQ004 Invalid IdKG Check IdKG
EQBQ006 Signature verification failure Check input data and RSA key for signature
EQBQ010 Key type is not matched Check Key Type
EQBQ018 Host public key injection failure Check Host public key information
EQBQ020 Invalid KG version Check KG version
EQE2D00 Invalid key length Check key length
EQEN001 RSA decryption failure Check input data and RSA key for decryption
EQEQ002 Invalid SnSCD Check SnSCD
EQEQ003 Invalid random Check random number
EQEQ004 Invalid IdKG Check IdKG
EQEQ006 Signature verification failure Check input data and RSA key for signature
EQEQ010 Key type is not matched Check Key Type
EQEQ014 KTK injection failure Check KTK information
EQEQ015 IdKD is not matched Check IdKD
EQEQ016 Invalid encoded method Check em type
EQEQ019 Invalid KTK information Check KTK information
EQEQ021 Invalid KTK version Check KTK version
EQEQ022 Invalid KTK serial Check KTK serial
EQFQ007 Invalid received information Check command message
EQGQ007 Invalid received information Check command message
ER16400 RSA keys are not loaded all Return to the factory and load RSA keys
ER26400 RSA keys are not loaded all Return to the factory and load RSA keys
ER36400 RSA keys are not loaded all Return to the factory and load RSA keys
ER41100 Received message length error Check SP message
ER42300 Key not found Load key to be needed
ER42A00 Mismatch key usage Check key usage
ER42B00 Invalid keyname Check keyname
ER45000 Undefined RSA key type Check RSA key type
ER45700 Signature verification failure Check RSA key and data
ER45800 Same with symmetric key name Use different keyname from symmetric key
ER46400 RSA keys are not loaded all Return to the factory and load RSA keys
ER46500 no unbinding need unbinding
ER46600 Root and Host public keys are loaded Unbinding procedure is needed or NVRAM clear
ER46700 Only Host public key is loaded Unbinding procedure is needed or NVRAM clear
ER46800 Root and Host public key not found Load Root or Host public key
ER46900 Modulus getting failure Check RSA key
Use different keyname for Root and Host public
ER46A00 Root and Host public key name is same
key
ER46B00 Not Host public key type Check Host public key name and type
ER46C00 Not Root public key type Check Root public key name and type

© Hyosung TNS Inc. All Rights Reserved. 7-458

Error Code manual Chapter7. EPP (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
ER46D00 no host root key need to load host root key with correct information
ER51200 Invalid parameter Check SP message
ER55B00 Random number size is over 256 Maximum Random number size must be 256
ER56400 RSA keys are not loaded all Return to the factory and load RSA keys
ER81100 Received message length error Check SP message
ER81200 Invalid parameter Check SP message
ER82000 Key table is full Delete unused key or NVRAM clear
ER82200 Not TMK usage Check TMK usage
ER82B00 Invalid keyname Check keyname
ER82D00 Invalid key length Check the key length. it should be 8 or 16.
ER83900 Weak Key Check key value
ER83A00 Weak Key Check key value
TMK key value must be different from another
ER84100 Same key value with another TMK
TMK
ER84D00 Weak Key Check key value
ER85700 Signature verification failure Check RSA key and data
ER85F00 RSA decryption failure Check RSA key and data
ER86100 Random number comparison failure Check random number
ER86200 Same with RSA keyname Use different keyname from RSA Key
ER86400 RSA keys are not loaded all Return to the factory and load RSA keys
ER86800 Root and Host public key not found Load Root or Host public key
ER86900 Modulus getting failure Check RSA key
ET11100 Received message length error Check SP message
ET11200 Invalid parameter Check SP message
ET11400 Default sensitive password entry Enter new sensitive passwords
ET12000 Key table is full Delete unused key or NVRAM clear
ET12200 Not TMK usage Check TMK usage
ET12400 Plain text TMK load Plain text key cannot be loaded
ET12500 No component key entered Enter component key
ET12600 Component entry is not complete Enter component key completely
ET12700 NULL key usage Check key usage
ET12B00 Invalid keyname Check keyname
ET13700 Multiple key usage only one key usage is needed
ET13900 Weak Key Check key value
ET13A00 Weak Key Check key value
ET13B00 Component key count is less than 2 Minimum component key is 2
ET13C00 Not on entering component key Enter component key
TMK key value must be different from another
ET14100 Same key value with another TMK
TMK
Check the compoent key digit. it should be 16 or
ET14C00 Invalid component key digit
32.
ET14D00 Weak Key Check key value
ET14F00 Not authenticated zeroization Authenticated zeroization
The working key name is same with Set the different keyname between working key
ET14H00
DUKPT key name. and DUKPT key.
ET16200 Same with RSA keyname Use different keyname from RSA Key
ET17400 Not in sensitive mode Enter sensitive passwords
ET1A100 maximum PIN encryption count of DUKPT Inject new DUKPT key

© Hyosung TNS Inc. All Rights Reserved. 7-459

Error Code manual Chapter7. EPP (Encryption Pin-Pad)

Problem
Problem Description Troubleshooting
Code
Delete an existing DUKPT key and inject DUKPT
ET1A103 DUKPT Key Table Full
key
ET1A104 Not DUKPT key usage Check key usage value
EU11100 Received message length error Check SP message
EU21100 Received message length error Check SP message
EU21200 Invalid parameter Check SP message
EU28000 Not on updating firmware Start firmware update at the first time
EU28300 Not Version code Check firmware file
EU35700 Signature verification failure Check RSA key and data
EU38000 Not on updating firmware Start firmware update at the first time
EV2FB00 Undefined EPP state Check EPP module
EW11200 Invalid parameter Check SP message
EW1FD13 Not default ID and password Enter default or NVRAM clear
EW21200 Invalid parameter Check SP message
EW2FD0E ID is NULL value Register non NULL ID
EW2FD10 Not in removal sensitive mode Enter removal sensitive id and password
EW3FA00 Undefined EPP state Check EPP module
EW3FD01 Not two ID Register at least 2 ID
EW3FD0E ID is NULL value Register non NULL ID
EW3FD10 Not in removal sensitive mode Enter removal sensitive id and password
The two removal switches of EPP are not Check if two removal switches of EPP are
EW3FD12
pressed correctly. pressed correctly.
EW4FA00 Undefined EPP state Check EPP module
EW4FD01 Not two ID Register at least 2 ID
EW4FD0E ID is NULL value Register non NULL ID
EW4FD10 Not in removal sensitive mode Enter removal sensitive id and password
EW5FF0F ID not found Check existing ID
EXX1000 Undefined main command Check main command code
EXX1500 Glue attack is detected Check EPP Key state

© Hyosung TNS Inc. All Rights Reserved. 7-460

Error Code manual Chapter8. Receipt Printer

Chapter8. Receipt Printer

Problem
Problem Description Troubleshooting
Code
Print head lever opened before printing
20101 .
receipt
2010100 Platen is opened. Close the lever of print head completely
Print head overheated before printing
20102 .
receipt
1. Wait the time until the temperature of head
2010200 Receipt printer head overheated
adequately slow down and try to initialize
Paper jam occurs in return path before
20103 printing, cutting, or discharging receipt .
paper
Jam occurred during returning or the 1.Remove jammed paper between printer head
2010300
abnormal jam sensor(Abnormal Mecha) and rollers
Out of receipt paper (detected before
20104 .
printing receipt)
Paper set error Abnormal paper
2010400 Reinstall paper on the printer
setting(Mis-handling)
Paper is not properly set (detected before
20105 .
printing)
Detecting paper setting error before
printing. It is detected that paper is not 1.Check the status of setting paper2.Check the
2010500
properly set before printing (Receipt status of sensor and its connctor
Printer).
20106 Command is received while doing self test .
Command is received while doing self-test
After terminating self-test and initialize receipt
2010600 (Receipt Printer). Offline error Offline mode
printer
is engaged(Mis-handling)
20107 Out of receipt paper (before printing) .
2010700 Out of receipt paper (before printing). .
20108 cutter position is abnormal(before printing) .
2010800 The Cutter is open check the status of cutter.
Black mark is not properly detected in
20109 .
receipt paper before printing
1.Check the status of Black mark sensor
Black mark is not properly detected in
2.Check if Dip switch # 6 is correctly set (Dip
2010900 receipt paper before printing (Receipt
switch # 6 is set by On in case of not using
Printer)
Black mark)
The size of image print data is abnormal
2010A .
while printing image
The size of image print data is abnormal
2010A00 Check the AP version and initialize
while printing image (Receipt Printer)
2010B00 Margin value is invalid during configuration. check if paper magin value is valid in registry.
2010C00 Paper jammed at the exit of the slot 1. Remove the jammed paper
2010D00 Paper jammed in the path (Receipt Printer) Remove the jammed paper
1. Check whether the dip switch #1 is set to
2010F00 The firmware crashed (Receipt Printer)
"ON" position2. Update the firmware

© Hyosung TNS Inc. All Rights Reserved. 8-461

Error Code manual Chapter8. Receipt Printer

Problem
Problem Description Troubleshooting
Code
Print head lever opened after printing
20801 .
receipt
Print head lever opened after printing
2080100 .
receipt.
20802 Print head overheated after printing receipt .
2080200 Print head overheated after printing receipt. .
Paper jam occurs in return path after
20803 printing, cutting, or discharging receipt .
paper
Paper jam occurs in return path after
2080300 printing, cutting, or discharging receipt .
paper.
20804 Out of receipt paper (after printing) .
2080400 Out of receipt paper (after printing). .
Paper is not properly set (detected after
20805 .
printing)
Paper is not properly set. (detected after
2080500 .
printing)
20806 Command is received while doing self test .
2080600 Command is received while doing self test. .
20807 Out of receipt paper (after printing) .
2080700 Out of receipt paper (after printing). .
Paper is not being cut properly while in
20808 .
operation
Paper is not being cut properly while in
2080800 .
operation.
Black mark is not properly detected in
20809 .
receipt paper after printing
Black mark is not properly detected in
2080900 .
receipt paper after printing.
The size of image print data is abnormal
2080A .
while printing image
The size of image print data is abnormal
2080A00 .
while printing image.
2080B Margin setting error .
2080B00 Margin setting error. .
2080C Paper jam in exit slot .
2080C00 Paper jam in exit slot. .
2080D Paper jam in path .
2080D00 Paper jam in path. .
The size of image print data is abnormal
2080E .
while printing image
The size of image print data is abnormal
2080E00 .
while printing image.
Firmware crashed (EP download fail. .If whlie EP download CMD is running retry EP
2080F BOOT Mode) download.
or Command is not defined. check current CMD and EP download.

© Hyosung TNS Inc. All Rights Reserved. 8-462

Error Code manual Chapter8. Receipt Printer

Problem
Problem Description Troubleshooting
Code
Firmware crashed (EP download fail. If whlie EP download CMD is running retry EP
2080F00 BOOT Mode) download.
or Command is not defined. check current CMD and EP download.
The size of image print data is abnormal
2080G .
while printing image
The size of image print data is abnormal
2080G00 .
while printing image.
2080H Font download failure .
2080H00 Font download failure. .
Use to same sequence number.
2080I Sequence number must be different to Need to check SP process.
previous sequence number.
Use to same sequence number.
2080I00 Sequence number must be different to Need to check SP process.
previous sequence number.
USB reset CMD parameter invalid.
2080J Need to check SP setting for USB reset.
parameter value must be not 0.
USB reset CMD parameter invalid.
2080J00 Need to check SP setting for USB reset.
parameter value must be not 0.
Cause is as follows.
It means Image print is not finished. 1. Cable is low quality.
When SPR print image data with receive, 2. USB disconnect.
2080K
If no more data received then SPR can not 3. SP is not work continuously.
print all image data.
Need to analyze tracelog for more infomation.
Cause is as follows.
It means Image print is not finished. 1. Cable is low quality.
When SPR print image data with receive, 2. USB disconnect.
2080K00
If no more data received then SPR can not 3. SP is not work continuously.
print all image data.
Need to analyze tracelog for more infomation.
2080L00 failed to write EEPROM of SPR. Need to change the SPR unit or board.
20F0F Command is not defined .
20F0F00 Command is not defined. .
Communication failure between receipt
2DN00 -
printer and SP
Failed to connect communication between Check if communication cable or com port is
2DN0000
Receipt printer and SP (Receipt Printer) not connected
Receipt printer communication failure when
97200 -
connected to opened SP
Receipt printer communication failure when
9720000 .
connected to opened SP.
97201 Reset device before executing command -
Hardware error occurred before executing
9720100 Reset the PTR SP
command (Receipt Printer)
97202 Invalid message indicator -
communication error between SP and
9720200 Reboot ATM
firmware.
Field definition is invalid. Font is not found
97204 -
in OS or EPROM.

© Hyosung TNS Inc. All Rights Reserved. 8-463

Error Code manual Chapter8. Receipt Printer

Problem
Problem Description Troubleshooting
Code
Field definition is invalid. Font is not found
9720400 .
in OS or EPROM.
97205 Print software office hardware error -
9720500 Print software office hardware error. .
Communicate fail during opening printer 1. Check if communication cable or com port is
9722010
driver (PTR SP) not connected
1. Reboot ATM
9722022 Failed to write file (Receipt Printer)
2. Call your attendant
9722211 invalid data size Reboot ATM
Failed to connect communication between 1.Check if communication cable or com port is
9722DN0
Receipt printer and SP not connected

© Hyosung TNS Inc. All Rights Reserved. 8-464

Error Code manual Chapter9. Shutter

Chapter9. Shutter

Problem
Problem Description Troubleshooting
Code
1. Remove the foreign materials in shutter.
2. Retry to open shutter.
5FF01 Failed to open shutter
3. Replace the Shutter if the same symptom
recurs.
5FF02 Failed to unlock solenoid. 1. Replace solenoid
1. Remove the foreign materials in shutter.
2. Retry to close shutter.
5FF11 Failed to close shutter
3. Replace the Shutter if the same symptom
recurs.
1. Remove the foreign materials in shutter.
2. Retry to close shutter.
5FF12 Failed to lock solenoid
3. Replace the Shutter if the same symptom
recurs.
5FF21 Setting Invalid Data Check Data in registry with Spec. Data
Range over the duty value for close step Check SP duty configration for close step
5FF31
control control
Range over the control time for close step Check SP control time configration for close
5FF32
control.(10~2000) step control. (Range: 10~2000)
1. Turn the power off and on check that it
operates normally.
5FFFF Unknown command.
2. Replace the Shutter main board if the same
symptom recurs.
1. check the obstacle. 2. check status of
CS0200 Shutter close fail
sensor(MS1)
1. check the obstacle. 2. check status of
CS1200 Shutter close fail
sensor(MS1)
CS1400 detected object inside of shutter (HS4 Dark) Check inside of shutter
abnormal sensor status (MS1 Dark, MS2
CS3200 Check status of sensor
Light)
1. check the obstacle. 2. check status of
OS0100 Shutter open fail
sensor(MS2)
1. check the obstacle. 2. check status of
OS1100 Shutter open fail
sensor(MS2)
abnormal sensor status. (MS1 Dark, MS2
OS3100 Check status of sensor.
Light)
-SBE00 Duplicate sequence number check SP version (check sequence number)
-SFF00 Undefined CMD check SP version (check CMD MI)
USCE00 abnormal EP File for download check EP File
USDE00 Incorrect checksum of transfered data check line of communicatiaon(USB)
ZUS000 Failure to authorization. Retry to authorization. (retry SP open)
ZUS100 Failure to authorization. Retry to authorization. (retry SP open)
ZUS200 Failure to authorization. Retry to authorization. (retry SP open)

© Hyosung TNS Inc. All Rights Reserved. 9-465

Error Code manual Chapter10. UPNC

Chapter10. UPNC

Problem
Problem Description Troubleshooting
Code
1. Turn the power off and on and check that it
operates normally.
30000 Unspecified CMD.
2. Check the final version of SP and EP, and
update if necessary.
1. Turn the power off and on and check that it
operates normally.
2. If it does not, replace the USB cable and check
31001 USB CRC error.
again.
3. Replace the PNC board if the same symptom
recurs.
31002 Transferred file is crushed. 1. Download File Check
1. Turn the power off and on and try the
Setting Serial-Information to ROM is fail. command again.
31005
(ROM Writing error) 2. Replace the PNC board if the same symptom
reccurs.
set OnTime of latch solenoid is range over
31010 Check to SP registry value
(0 to 1000)
31011 select wrong output port of latch solenoid Check to SP registry value
Check whether the communication cable and SIU
9701010 Failed to open port (open connection failed)
port are connected or not.
Check whether the communication cable and SIU
9701012 Failed to send data to device
port are connected or not
Check whether the communication cable and SIU
9701016 Fail to receive data from the SIU device.
port are connected or not
Timeout to communicate with the SIU Check whether the communication cable and SIU
9701017
device port are connected or not.
9701040 Failed to create thread Restart the SIU Service Provider.
97010FF Failed to download file -
9701AFF Failed to download tilt file -
9701DN0 System offline -

© Hyosung TNS Inc. All Rights Reserved. 10-466