Microsoft

MB-700 Exam
Microsoft Dynamics 365

Questions & Answers

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Version: 15.3

Topic 1, City Power and Light Case Study

Overview

This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.

Background

City Power and Light is a publicly traded electric utility company. The company has a corporate office,

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four regional field offices, two subsidiary companies that produce solar energy, and one wind power
subsidiary. City Power and Light has 50 percent ownership in the solar energy company. The
company fully owns the wind power company but operates it separately from other businesses.

City Power and Light currently operates with varying integrated legacy systems and has difficulty
assembling company financials. Migrating these systems and workloads to a common platform
would improve visibility into the business and inform decision making. The company plans to
implement Dynamics 365.

Legacy systems

• The legacy system does not have audit capability of configurable workflow based on business logic

• The legacy paper-based purchasing system does not allow parent-child relationships for vendors.
Two signatures are required for purchase requisitions.

• Purchase orders are entered into the system manually based on signed purchase requisitions
printed to PDF and then emailed to the vendor.

• The legacy procurement system does not have a parent-child relationship for master data
management.

Financials

• All financial consolidate up to City Power and Light Holding, LLC.

• The finance department employees are currently able to create as well as pay invoices.

Customers

Sales orders from the website are uploaded into the system manually once a day .

International and domestic customers currently post to the same receivable account. At the end of
the month, these have to be separated into domestic and international receivable accounts.

Other information

• There are multiple active acquisitions expected during the implementation timeline.

• The item master data for solar panel configurations has multiple variables and variants. As a
complex.

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General

• Flexible implementation approach to support frequently changing business needs and

• A phased roll-out is needed due to the complexity of the business.

• Any offsite Travel meals submitted on an expense report without corresponding flight and hotel
expenses need to be reviewed.

• Ten percent of vendor invoices should be reviewed to ensure they meet company policy.

• Testing of business processes needs to be automated.

• Customer surveys must be sent out after email customer service interactions. Surveys must
contain a rating system and a way for customers to add comments.

• Employees require one central tool for internal communication, phone calls, and file sharing.

• Sales representatives need an enterprise quoting tool for solar panel customers.

Technical

• A cloud-based financial and operational system, accessible on mobile devices.

• The ability to keep a legacy meter reading application with the ability to use the data in aggregated
operating reports.

• Business processes should be tested with different variables for the same process as part of the
testing plan.

Functional

• Establish and document business processes to assist with on-boarding new employees more
efficiently.

• Parent-child relationships need to be established for vendors with regional offices. Purchasing
locations vary from invoicing locations.

• The ability to create automated wire payments.

Requisitions

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• All purchase requisitions over $50 need to be approved by a manager.

• All purchase requisitions over $1,000 require senior manager approval.

• Multiple purchase requisitions to the same vendor should be combined.

Sales

The item master data for solar panel configurations have multiple variables and variants. This leads
to complex quoting and sales orders.

Sales representatives must be able to create automated wire payments.

Issues

• A limited number of users are available for testing.

• User1 reports that the date fields are not saving during formula entry with saved variables
functionality in the RSAT tool.

• The purchasing department is seeing duplicate vendor records during data conversion.

• Audit notes from the prior year indicate improvement is needed in roles and responsibilities
related to financial management and security roles.

• User2 reports that parts ordered on P0123 were never received and the vendor has said they
never received the PO.

• User3 provides feedback that important steps during journal entry are being forgotten and new
users need hands-on guidance.

• Service technicians report that they do not always have the appropriate tools or parts with them
requiring multiple service calls.

Question: 1

HOTSPOT

You need to recommend solutions to streamline the business processes.

Which tool should you recommend for each requirement? To answer, select the appropriate options

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in the answer area.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

Question: 2
DRAG DROP

You need to determine which system functionality meets the business requirement.

What should you recommend? To answer, drag the appropriate functionalities to the correct
requirements. Each functionality may be used once, more than once, or not at all. You may need to
drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

Question: 3
You need to recommend a solution for the business process testing plan. What should you
recommend?

A. LCS Business process library

B. SysTest framework

C. Chain test cases

D. Derived test cases

Answer: D
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/perf-test/rsat/rsat-derived-
test-cases

Question: 4

You need to recommend a purchasing process based on the requirements.

Which three system capabilities should you recommend? Each correct answer presents part of the
solution.

NOTE: Each correct selection is worth one point.

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A. procurement categories

B. signing limits

C. workflow

D. purchasing policies

E. security roles

Answer: CDE
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/supply-chain/procurement/purchase-policies

Question: 5

You need to manage the roles and responsibilities tor security and financial management to address
concerns found in the prior year's audit. What should you do?

A. Use security roles with segregation of duties.

B. Implement a security group for all users in finance department.

C. Use security roles with audit workbench.

D. Grant multiple security roles per user.

Answer: A
Explanation:

Reference:

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https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/set-up-
segregation-duties

Question: 6

You need to recommend a toolset to assist with User3 s feedback about the issues with journal entry
and new user training. What should you recommend?

A. RSAT tool with LCS

B. Task Recorder with RSAT

C. Task Recorder with BPM library

D. RSAT tool with Asset library

Answer: C
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-services/bpm-
overview

Question: 7

HOTSPOT

You need to correctly structure the master data.

What should you recommend? To answer, select the appropriate options in the answer area.

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NOTE: Each correct selection is worth one point.

Answer:
Explanation:

Question: 8
DRAG DROP

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You need to recommend Microsoft solutions for City Power and Light’s business requirements.

What should you recommend? To answer, drag the appropriate solutions to the correct
requirements. Each solution may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

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Reference:

https://dynamics.microsoft.com/en-gb/customer-voice-transition/

https://docs.microsoft.com/en-us/dynamics365/field-service/overview

Question: 9
You need to recommend a solution to resolve the issues reported with the company’s legacy
systems.

Which functionality should you recommend?

A. Vendor groups

B. Financial dimensions

C. Vendor posting profile

D. Invoice-to account

Answer: B
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-
administration/plan-organizational-hierarchy

Question: 10

DRAG DROP

You need to recommend solutions for City Power and Light’s new system.

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What should you recommend? To answer, drag the appropriate tools to the correct requirements.
Each tool may be used once, more than once, or not at all. You may need to drag the split bar
between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

Question: 11

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You need to recommend an appropriate implementation methodology.

Which methodology should you recommend?

A. Spiral

B. Lean

C. Waterfall

D. Agile

Answer: D
Explanation:

Topic 2, CoHo Vineyard and Winery Case Study

Overview

This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.

To start the case study

To display the first question in this case study, dick the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons

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displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, dick the
Question button to return to the question.

Overview

CoHo Vineyard and Winery is based in the United States. The company has a single vineyard. The
company distributes full pallets of wine worldwide and sometimes sells wine by using a private label.
Grape growing and wine production operations are owned and operated by a third-party company.
The company uses bottles, accessories, and other disposables from a company in China.

CoHo Vineyard and Winery opens a second location. This location manages inventory for Wine Club
members and includes a wine tasting room. The location also includes a warehouse and distribution
center.

The wine club currently has 200 members. The company hopes to increase this number.

The company holds events for club members in the tasting room and ships both full cases and
individual bottles to members. The tasting room is not treated as a retail store. All sales to club
members only and purchases must be made on-account.

Company structure

The following graphic shows the company structure:

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Organization

The current organizational chart and roles as follows:

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Current environment

Coho Vineyard and Winery currently uses manual processes for most of its operations. The company
stores names and phone numbers for club members and prospective club members in a Microsoft
Excel workbook. The sales team currently tracks club membership in a separate system. Sales team
stock awards are granted on a three-year basis. The solution for the sales Team cannot be replaced
for three years.

• The types of wine, such as cabernet sauvignon and red blends are tracked as separate items. Each
item will have a year associated with it such as Red Blend 2017, 2018, 2019, etc. The items are
updated for the year association annually.

• Peak times for order entry could be in the hundreds. This typically happens when first and second
shift workers overlap and all users are on the system, as well as orders imported in.

• Packaging materials, bottles, and accessories are received in the warehouse FOB Destination from
the manufacturer in China.

• Each retailer has individual item numbers, barcode placement descriptions and other additions
such as pictures and details of the wine year and flavor notes.

CoHo Vineyard and Winery has outgrown their legacy ERP system and plans to implement Dynamics
365 Finance. CoHo wants to use out-of-the-box tools which are linked to the system where possible

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and not create new tools.

Licensing and organization

• Only the President/CEO, CFO, COO, Controller and VP Operations users must be able to access
finance and warehouse features.

• Warehouse users must only have access to warehouse function. All other users must have access
to finance functions.

• The distribution center must have mobile scanners for the warehouse. The tasting room will not
have mobile scanners.

• The inventory cost must be tracked separately by distribution center or tasting room.

Club membership events

• You must ensure the members created in their existing system are also customers in Dynamics 365
Finance and that the customers do not exist in both systems under multiple record numbers.

• When tasting events are planned, text notifications must be sent out to the club members.

• text notifications must sent out to non-club members to encourage the non-members to join the
club.

• During tasting events. CoHo will need access to place orders during the event but will not have the
need for cash registers.

Warehouse and shipping

• The system must be able to track inventory throughout the whole warehouse process.

• A Certificate of Origin must accompany each shipment.

• Private label items that are shipped to retailers must be stored and costed as a single item number
at CoHo.

• The system must be able to compare year-to-year performance of a single wine type.

Implementation

• Business processes must be documented as step-by-step processes and must align with the

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process flows in a visual format

• Data will be migrated and is a requirement for order entry.

• Data migration must be completed prior to testing.

• You must track each step of process validation so that the users have ownership for their individual
functional areas. The tracking system used should be integrated with the system where possible.

Issues

• Users are struggling to understand the new system's processes.

• CoHo is concerned that the go-live will may not go smoothly.

Question: 12

You need to create a plan that meets the following requirements:

• Migrate the data to the new system.

• Implement a standardized method for creating items.

• Prevent items from being created in different ways going forward.

Which two actions should you recommend? Each correct answer presents a complete answer. NOTE:
Each correct selection is worth one point.

A. Migrate item data in the cutover plan after the annual updates of items,

B. Suggest creating a Power Bl report to identify like-items after migration.

C. Migrate items in the cutover plan before the annual update of items.

D. Suggest a Master Data Management team who standardizes the item master.

E. Migrate existing items as-is.

Answer: B, D
Explanation:

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Question: 13

You need to recommend a solution to manage the wine bottle label requirements for the private
brand. What should you recommend?

A. Use an add-on solution for barcode and label report printing.

B. Create notes on the item and print for the customers.

C. Implement Advanced Warehouse label printing.

D. Recommend Dynamics 365 Retail.

Answer: A
Explanation:

Question: 14

You need to recommend the appropriate number of production instances and the hosting location.
What should you recommend?

A. One production instance in China.

B. Two on-premises production instances hosted in both China and the United States.

C. One on-premises production instance hosted in United States and one cloud production instance
hosted in China.

D. Two production instances hosted in China and the United States.

E. One production instance hosted in the United States.

Answer: E
Explanation:

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Question: 15

You need to recommend a solution tor tracking business process test steps. What should you
recommend?

A. Microsoft Azure DevOps

B. Data Migration Framework

C. Selenium Automation Framework

D. Microsoft SharePoint

Answer: A
Explanation:

Question: 16

HOTSPOT

You need to determine an infrastructure for the solution.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Answer:

Explanation:

Question: 17
HOTSPOT

You need to recommend a performance and load testing strategy for the requirement. What should
you recommend? To answer, select the appropriate options in the answer are

a. NOTE: Each correct selection is worth one point.

Answer:
Explanation:

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Question: 18

HOTSPOT

You need to recommend a tool to meet the solution requirement.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

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Question: 19
HOTSPOT

You need to recommend a site and warehouse configuration.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/supply-chain/warehousing/warehouse-
management-overview

Question: 20
You need to ensure that the customer records remain synchronized in both systems.

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What should you recommend?

A. Write a Power Bl report.

B. Integrate the third-party application into Dynamics 365 Finance

C. Replace the sales system with Dynamics 365 Sales.

D. Use Microsoft Power Automate

Answer: B
Explanation:

Reference:

https://www.pragmatiqsolutions.co.uk/blog/frequently-asked-questions/can-dynamics-365-
integrate-with-our-existing-business-systems/

Question: 21

You need to recommend a solution to send notifications to club members and non-members.

What should you recommend?

A. Use Dynamics 365 Commerce.

B. Use Microsoft Outlook to send emails.

C. Implement alerts.

D. Use Power Bl to generate reports.

E. Implement Dynamics 365 Customer Service SMS integration.

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Answer: E
Explanation:

Question: 22

HOTSPOT

You need to recommend which type of Dynamics 365 licenses are needed.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

Box 1: Base, Finance, and Supply Chain Managemenet licences

Only the President/CEO, CFO, COO, Controller and VP Operations users must be able to access
finance and warehouse features.

Box 2: Base and Supply Chain Management licenses.

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Warehouse users must only have access to warehouse function. All other users must have access to
finance functions.

Box 3: Base and Sale Professional licenses

The company holds events for club members in the tasting room and ships both full cases and
individual bottles to members. The tasting room is not treated as a retail store. All sales to club
members only and purchases must be made on-account.

The tasting room will not have mobile scanners.

Box 4: Device licenses

The distribution center must have mobile scanners for the warehouse.

Topic 3, Margie's Travel

Case Study

Background

Margie's Travel company (http://www.margiestravel.com/) provides travel services to consumers.

a. Margie's Travel negotiates rates with multiple vendors and secures bundled pricing for consumers,
serving as a travel broker. Margie's Travel only sells services and does not have any tangible products
or merchandise.

Margie's Travel began in 1994 when Margie, CEO, and president, planned group trips for her friends
in the United States (US). As this grew organically. Margie's created a second company based in
Jamaica, followed by the acquisition of a third company in the United Kingdom (UK). The company
has grown fast challenging the current systems that support the business model. Margie has
determined it is time to implement Dynamics 36S Finance.

Applications and environment

The current system has the following structure:

• In the US. employees use Software A. accounting software, which is a desktop installation package
for small businesses and single users.

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• In the UK. employees use Softwares, ERP (enterprise resource planning) software installed on local
servers. The cost of maintaining Software B licensing is high, and Margie's Travel has decided against
the software and associated overhead costs.

• In Jamaica, employees use Software C. a homegrown application based on spreadsheets, local

• Margie's Travel employees use personal email addresses and chat tools and text each other
directly due to the lack of corporate tools.

• IT department resources are located in the US and are responsible for management of all software
support.

• Margie's Travel company does not have standardized processes across the organization.

• The manager in each country/region is responsible for system downtime. This has proven to be a
challenge due to the multiple time zones across the organization and the centralized IT department.

Vendors and purchasing

As customers purchase packages. Margie's Travel can claim rebates with the providing vendor for
every package sold. The rebates are claimed quarterly, and internal workflows have been established
for approval prior to vendor submission. The workflows for package offerings eligible for rebates can
be complex. User2 has created Visio diagrams for the associated approval processes.

Customer relations

• Customers exist in all three current countries/regions where Margie's Travel operates.

• Margie's Travel offers consumers a loyalty program. Consumers can earn points per dollar spent
across all in countries/regions in which Margie's operates. The loyalty program is currently managed
by using a spreadsheet.

Application and environment

• All three countries/regions must use Dynamics 365 Finance.

• The system must allow for updates to be applied at the same time as they are periodically
released.

• Margie's Travel requires that the new business processes be standardized and follow industry best
practices.

• Margie's Travel requires implementation of Office 365 and Microsoft Teams to streamline
operations. The IT department will be responsible for troubleshooting these applications, along with
Dynamics 365 Finance.

• The infrastructure team must ensure that separate environments are created for development

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and build, prior to moving to test and eventually gold environments.

• The infrastructure team must move the code for the loyalty program to a test environment.

• The CTO has directed the infrastructure team to guarantee they are on the most current version
available at the time of go-live.

• The go-live activities must be coordinated across all countries/regions, with data validation
planned for each time zone.

• Once user acceptance testing (UAT) has been completed, the project manager must report the
number of tenants for production to Microsoft.

• A report must show seasonality and weather patterns so that Margie's Travel does not offer
excursions during timeframes where severe weather is predicted.

• Sales representatives in the field will only be licensed for Microsoft 365 and Microsoft Power
Platform.

Customer relations

• Customers must be identified with the same customer ID across all companies and systems, and
automatically update cross-references as new records are created.

• Margie's Travel wants to enable customer self-service in the future for customers based in the US
and UK. This feature is not planned for the initial system rollout: however, the CIO has asked that the
roadmap be created for Dynamics 365 Customer Service and Dynamics 365 Commerce applications
in the future. In addition, the CIO wants to ensure that the old customer numbers can be matched to
a new standardized format.

• New customers in Jamaica must be reviewed and approved due to frequent customer data
discrepancies. The sales representatives in the field will enter information that must be routed to
validate against existing data.

Vendor negotiations

• The rebates cannot be claimed because disparate systems today do not allow for consolidation to
ensure that thresholds are met to claim rebates.

• The accounts receivable and accounts payable departments are unclear about the workflows
associated with the rebate process. User2 must ensure that representatives from each department
validate that they have tested their respective steps in the overall process. Testing feedback must be
communicated to User2.

Customer relation

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• Customers must be identified with the same customer ID across all companies and systems, and
automatically update cross-references as new records are created.

• Margie's Travel wants to enable customer self-service in the future for customers based in the US
and UK. This feature is not planned for the initial system rollout: however, the CIO has asked that the
roadmap be created for Dynamics 365 Customer Service and Dynamics 365 Commerce applications
in the future. In addition, the CIO wants to ensure that the old customer numbers can be matched to
a new standardized format.

• New customers in Jamaica must be reviewed and approved due to frequent customer data
discrepancies. The sales representatives in the field will enter information that must be routed to
validate against existing data.

Question: 23
HOTSPOT

You need to recommend a solution to meet the requirements for extreme weather.

What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

Box 1: Configurable business documents (CBD)

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One of the top pain points reported by customers is the absence of a business user experience to
customize printable business documents. By using Microsoft Office-based templates, we provide
customers with predefined documents in the most familiar tools available in the market to customize
business documents. This also opens the door to create a marketplace around standard and
regulatory business documents that are tailored for specific industries or regions not covered by
Finance and Operations apps.

Box 2: Microsoft Power BI

A report must show seasonality and weather patterns so that Margie’s Travel does not offer
excursions during timeframes where severe weather is predicted.

Microsoft Power BI is a suite of business analytics tools that let you analyze data and share insights.
By using Power BI tools, you can explore data and quickly create rich reports and dashboards. You
and your colleagues can then use the reports interactively on many devices.

You can create high-volume, near-real-time "operational Power BI reports" by using Entity store.

Microsoft Power BI content that partners and independent software vendors (ISVs) developed can be
embedded directly into the Microsoft Dynamics 365 Finance

Reference: https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/finance-
operations-crossapp-capabilities/configurable-business-documents-reporting-word-excel

https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/electronic-
reporting-configuration

Question: 24

HOTSPOT

You must recommend a solution to meet the requirements for User2.

What should you recommend? To answer, select the appropriate options in the answer area.

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NOTE: Each correct selection is worth one point.

Answer:
Explanation:

Box 1: Business process modeler

Business process modeler (BPM) in Microsoft Dynamics Lifecycle Services (LCS) is a tool that you can
use to create, view, and modify repeatable implementations that are based on business process
libraries. BPM helps you align your business processes with industry-standard processes that are
described by the American Productivity & Quality Center (APQC). You can perform fit-gap analysis
between your business requirements and the default processes in Finance and Operations apps.
Additionally, you can add new business processes that aren't already defined.

BPM is compatible with the following products:

Microsoft Word – You can generate documentation for business processes.

Microsoft Visio – You can export business process maps to Visio files.

Note: Vendors and purchasing

As customers purchase packages, Margie’s Travel can claim rebates with the providing vendor for
every package sold. The rebates are claimed quarterly, and internal workflows have been established
for approval prior to vendor submission. The workflows for package offerings eligible for rebates can
be complex. User2 has created Visio diagrams for the associated approval processes.

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Box 2: Regression suite automation tool (RSAT

The Regression suite automation tool (RSAT) significantly reduces the time and cost of user
acceptance testing (UAT) of Finance and Operations apps. UAT is typically required before you take a
Microsoft application update, or before you apply custom code and configurations to your production
environment. RSAT lets functional power users record business tasks by using Task recorder and then
convert the recordings into a suite of automated tests, without having to write source code.

Note: The accounts receivable and accounts payable departments are unclear about the workflows
associated with the rebate process. User2 must ensure that representatives from each department
validate that they have tested their respective steps in the overall process. Testing feedback must be
communicated to User2.

Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-
services/bpm-overview

https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/perf-test/rsat/rsat-overview

Question: 25
You need to recommend a solution to meet the requirements for the globalization features. Which
feature should you recommend?

A. First release program

B. FastTrack program

C. Product Roadmap

D. Release validation program

E. Preview early access program

Answer: A
Explanation:

Note:

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* The CTO has learned that there are updates to globalization features in Dynamics 365 Finance. The
IT staff has been tasked with ensuring that they are the first group to receive these updates.

* The IT department has decided not to code for globalization issues because they are in an
upcoming service update. They are closing in on go-live and need to make sure that the updates are
applied in time.

Service updates are continuous, touchless updates that provide new features and functionality. You
are in control and manage how your organization receives these updates. For example, you can sign
up for the First Release program so that your organization receives updates first. You can apply the
updates to any of your environments manually (self-update) or remain on the default release
schedule and receive the auto-updates when you schedule them using LCS.

Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/get-started/public-
preview-releases

Question: 26

HOTSPOT

You need to define the loyalty process gap.

What should you configure? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

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Margie’s Travel offers consumers a loyalty program. Consumers can earn points per dollar spent
across all in countries in which Margie’s operates. The loyalty program is currently managed by using
a spreadsheet.

Box 1: Corporate libraries

Note: The infrastructure team must move the code for the loyalty program to test environment.

It’s important to note that you can browse a Business process modeler (BPM) library that is a global
library or a corporate library. However, before you can edit and work with a BPM library, it must be
part of your project in Microsoft Dynamics Lifecycle Services (LCS). Libraries that are distributed by
Microsoft appear under Global libraries, whereas libraries that are published by your organization
appear under Corporate libraries.

Box 2: Create business process

Margie’s Travel learns that the loyalty program across multiple countries is not a standard industry
process and is not a standard feature in Dynamics 365 Finance.

There are several ways to author a BPM library. You can do so from scratch either building directly in
the client or by importing an Excel template.

Reference: https://d365ffo.com/2021/08/11/ax-d365fo-create-edit-and-browse-business-process-
modeler-bpm-libraries/

Question: 27
HOTSPOT

You need to recommend solutions to meet the ClO's requirements (or the customers and the

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Questions & Answers PDF Page 38

roadmap. What should you recommend? To answer, select the appropriate options in the answer are

a. NOTE: Each correct selection is worth one point.

Answer:
Explanation:

Question: 28

You need to recommend a solution for the chief technical officer (CTO) What should you
recommend?

A. Premier Support

B. Azure Rapid Response

C. Proactive Services

D. Lifecycle services (LCS)

E. Azure DevOps

Answer: A
Explanation:

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Microsoft Dynamics customers who enroll in Microsoft Services Premier Support have access to
complete, end-to-end vendor services for the entire Microsoft environment—from databases and
desktops to servers and business applications.

Microsoft Premier Online is a secured online resource, exclusively available to Premier Support and
Essential Support customers. It provides a comprehensive repository of support and other resources
to help you and your IT teams stay up-to-date and knowledgeable about the Microsoft technologies
you use every day. Continue to use CustomerSource to access unlimited online training, the support
Knowledge Base, and upgrades, updates, service packs, hot fixes and tax and regulatory updates for
Microsoft Dynamics.

Note: The CTO has directed the infrastructure team to guarantee they are on the most current
version available at the time of go-live.

The CTO has learned that there are updates to globalization features in Dynamics 365 Finance. The IT
staff has been tasked with ensuring that they are the first group to receive these updates.

The IT department has limited knowledge of Microsoft 365, Microsoft Teams, and Dynamics 365
Finance. The IT department will be unable to support the applications. The CTO must determine the
strategy for managing the support-related risk.

Reference: https://docs.microsoft.com/en-us/dynamics/s-
e/crm/accessing_microsoft_services_premier_support_benefits_190

Question: 29

You need to define Margie’s Travel legal entity and tenant structure in the solution blueprint.

What should you define?

A. Three tenants with each tenant containing one legal entity.

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B. One tenant with each country configured as a separate legal entity.

C. Three tenants with each country configured as a separate legal entity.

D. One tenant for US and UK as separate legal entities. One tenant for Jamaica with one legal entity.

Answer: D
Explanation:

Margie’s created a second company based in Jamaica, followed by the acquisition of a third company
in the United Kingdom (UK).

All three countries must use Dynamics 365 Finance.

Margie’s Travel wants to enable customer self-service in the future for customers based in the US
and UK.

Question: 30

DRAG DROP

You need to recommend a solution to meet Margie’s consolidation requirements.

What should you recommend? To answer, drag the appropriate solutions to the correct
requirements. Each solution may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

Box 1: Consolidation company

Eliminations can be reported in multiple ways:

* A separate company can be created and used to manually determine and post elimination
transactions. This company can be used in the consolidation process or in financial reporting.

* Elimination rules can be set up in the system.

* The accounts and financial dimensions that are used to determine intercompany activity can be
filtered on a row definition or column definition in Financial reporting, and full drill-down capabilities
can be used.

Box 2: Financial reporting

There are multiple options for consolidating data:

* Financial reporting – This option enables consolidation of transactions and balances, and can be
generated at any time. Multiple levels of hierarchies can be created, and multiple reporting
currencies can be viewed.

* Consolidate online – This option consolidates daily balances by the selected accounts and
dimensions, and stores them in a consolidation company.

* Consolidate with import – This option imports balances into a consolidation company.

Export company balances

Note: The CEO is considering the acquisition of additional companies in the same countries as the
current companies. The consolidation structure may change within the first 90 days of go-live.

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Margie’s does not want to finalize the consolidation structure for a hard-close at month’s end until
this has been finalized.

Reference: https://docs.microsoft.com/en-us/dynamics365/finance/budgeting/consolidation-
elimination-overview

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