Multiple Choice Questions

Using this document:

1 When you open this document, click View > Edit Document.
2 Select the correct answer:
(a) Click in the second column.
(b) Click the drop-down arrow.
(c) Choose an item.
3 Check your answer:
(a) Click in the last column.
(b) Click the drop-down arrow.
4 Close the document when you are finished.
5 Click Don’t Save in the Microsoft Word window.

SECTION 1

Choose an Choose an
1 The computer is an electronic device that: item. item.
A receives raw data, converts it into information
and then saves it
B accepts input to produce documents on a storage
device
C produces electronic documents
D changes the way documents are produced

Choose an Choose an
2 The term “data” refers to: item. item.
A intelligence source on the Internet
B letters, figures, objects, sounds and spoken words
C documents retrieved from the hard drive
D a hard copy of a document

Choose an Choose an
3 What are orders given to a computer called? item. item.
A Information
B Commands
C Resources
D Codes

Choose an Choose an
4 Data processed and presented in a useful context is item. item.
known as:

A statistics
B programmes
C tasks
D information

1
 Multiple Choice Questions

Choose an Choose an
5 Which computer is in research centres and laboratories item. item.
for special applications involving very large quantity of
calculations?

A Mainframe
B Microprocessor
C Supercomputer
D Desktop computer

Choose an Choose an
6 Identify the computer that handles the data processing item. item.
of complex organisations in the centralized computing?

A Mainframe
B Server
C Mobile computer
D Workstation

Choose an Choose an
7 A workstation functions from a: item. item.

A central processing unit

B mainframe
C microprocessor
D server

Choose an Choose an
8 Where on a workstation is a desktop placed? item. item.

A At a height
B At eye level
C Under the workstation
D In a remote area

Choose an Choose an
9 Which of the following can only be used by one person item. item.
at a time?

A Mainframe
B Minicomputer
C Microprocessor
D Microcomputer

2
 Multiple Choice Questions

Choose an Choose an
10 Which of the following cannot be used to send Short item. item.
Message Service text messages?

A Desktop computer
B Smartphone
C Tablet PC
D Laptop

Choose an Choose an
11 A common computer found in private homes is the: item. item.

A Minicomputer
B Server
C Microprocessor
D Microcomputer

Choose an Choose an
12 Which of the following is the brain of any computer item. item.
system?

A CPU
B ALU
C CU
D ROM

Choose an Choose an
13 Instructions and data currently being used are stored by item. item.
the:

A RAM
B REG
C ROM
D CU

Choose an Choose an
14 Which device is used to present processed information item. item.
on screen or in print or in sound?

A Secondary storage
B Communication
C Output
D Input

3
 Multiple Choice Questions

Choose an Choose an
15 To transmit information and data to and from a item. item.
computer via a telephone, you need a

A modem
B router
C flash drive
D memory card

Choose an Choose an
16 A device that is not part of the essential computer is item. item.
known as a:

A modem
B peripheral
C motherboard
D microprocessor

Choose an Choose an
17 You interact with a resistive touchscreen by using a: item. item.

A finger
B stylus
C pencil
D pointer

Choose an Choose an
18 A capacitive touchscreen is designed to be used with the item. item.
touch of a/an:

A electronic pen
B light pen
C finger
D coin

Choose an Choose an
19 A device that is used to move and select text on a item. item.
computer is the:

A laser pen
B light pen
C touch screen
D mouse

4
 Multiple Choice Questions

Choose an Choose an
20 Which device is used to scan into the computer text or item. item.
images on paper?

A Optical character reader

B Optical mark reader
C Barcode scanner
D Digitizer

Choose an Choose an
21 In which storage media is information erased when the item. item.
computer is shut down?

A ROM
B RAM
C ALU
D CU

Choose an Choose an
22 MMU is the abbreviation for: item. item.

A memory management unit

B main management unicode
C machine management unit
D micro management unit

Choose an Choose an
23 Which of the following is volatile item. item.
A RAM
B ROM
C CU
D ALU

Choose an Choose an
24 Data is decoded by the: item. item.
A ALU
B RAM
C CU
D REG

Choose an Choose an
25 Where does a PC store its programs when you shut it item. item.
down?

A Cache
B ROM
C CPU
D Hard Disk Drive

5
 Multiple Choice Questions

Choose an Choose an
26 Which of the following is a volatile storage? item. item.
A ROM
B Cache
C RAM
D Hard Disk

Choose an Choose an
27 The part of flash drive that is plugged in a USB port is item. item.
known as the USB:

A slider
B indentation
C male A-plug
D connector

Choose an Choose an
28 Which of the following is NOT online storage? item. item.

A Hard Drive
B OneDrive
C Dropbox
D Google Drive.

Choose an Choose an
29 Identify from the following a temporary storage area item. item.
within the CPU.

A ROM
B RAM
C ALU
D REG

Choose an Choose an
30 Programs that are used to start the computer and keep its item. item.
system and network running are called

A System Software
B Application Software
C Freeware
D Shareware

6
 Multiple Choice Questions

SECTION 2

Choose an Choose an
1 The top of a computer screen should be: item. item.

A at eye level
B in front of you
C below eye level
D where you can see it.

Choose an Choose an
2 How should you positon your elbows when using the item. item.
computer?

A At 60° in front of you

B At 90° angle near your sides
C In front of the keyboard
D On the workstation

Choose an Choose an
3 At what degree should you bend your knees when using item. item.
the computer?

A 180°
B 90°
C 60°
D 75°

Choose an Choose an
4 The front of a monitor is known as the: item. item.
A windows
B blank document
C screen
D interface

Choose an Choose an
5 What term is used for the visible image area of a item. item.
computer where work is presented in the Windows
Operating System?

A Screen
B Document
C Monitor
D Desktop

7
 Multiple Choice Questions

Choose an Choose an
6 The small images on the desktop are called: item. item.

A folders
B icons
C folders
D graphics

Choose an Choose an
7 What term is used for the strip at the bottom of the item. item.
screen?

A Task view
B Icons area
C Taskbar
D Notification area

Choose an Choose an
8 A graphical control element that you click to execute an item. item.
action within an application is called a/an

A button
B folder
C document
D program

Choose an Choose an
9 The term used when you guide the mouse pointer to the item. item.
desired area, text or object is:

A select
B point
C tap
D click

Choose an Choose an
10 The framed rectangular area on the desktop on which a item. item.
program runs is a:

A document
B file
C folder
D window

8
 Multiple Choice Questions

Choose an Choose an
11 Which of the following is an application window? item. item.

A A window with an active or running application

on the desktop.
B A window where the document is created.
C A temporary window an application creates.
D A window with no document.

Choose an Choose an
12 Which keys are used to enter data and commands in the item. item.
computer?

A Numeric keypad
B Function
C Alphanumeric
D System

Choose an Choose an
13 Which of the following key performs two or more item. item.
functions when pressed together?

A Modifier
B Application
C Navigation
D Toggle

Choose an Choose an
14 The purpose of the raised line below the letter on the F item. item.
and J keys is to:

A locate them without looking at the keyboard.

B identify the home row keys.
C indicate the guide keys.
D help you type better.

Choose an Choose an
15 Which of the following are the home row keys on the item. item.
numeric keypad?

A 7, 8, 9, +
B 4, 5, 6, +
C 1, 2, 3, Enter
D 4, 5, 6, Enter

9
 Multiple Choice Questions

Choose an Choose an
16 What are the shortcut keys to bold a selected item? item. item.

A Ctrl + B
B Alt + B
C Ctrl + A
D Alt + A.

Choose an Choose an
17 Which shortcut keys do you use to italicize selected item. item.
text?

A Ctrl + A
B Alt + Ctrl
C Ctrl + I
D Ctrl + S

Choose an Choose an
18 Which is the correct way to type Sample in a item. item.
manuscript?

A SAMPLE
B Sample
C SAMPLE
D SAMPLE

Choose an Choose an
19 Which heading has the greatest importance in a item. item.
document?

A Main heading
B Horizontal heading
C Column heading
D Row heading

Choose an Choose an
20 Which of the following headings start on the first line of item. item.
a paragraph?

A Shoulder heading
B Main heading
C Side heading
D Paragraph heading

Choose an Choose an
21 Which heading is displayed above a paragraph? item. item.
A Main heading
B Shoulder heading
C Column heading
D Subheading

10
 Multiple Choice Questions

Choose an Choose an
22 What punctuation style should you use in blocked item. item.
paragraphs?

A Closed
B Mixed
C Open
D None

Choose an Choose an
23 The sample below displays inset text. Which method is used? item. item.

A Blocked style inset from right margin

B Blocked style inset from both margin
C Blocked style inset from both margin
D Indented style inset from left margin

Choose an Choose an
24 What is the shortcut keys for ellipsis? item. item.
A Period key
B Alt + Ctrl + .
C Ctrl + .
D Shift lock + .

Choose an Choose an
25 What do the vertical lines at the left of the passage indicate? item. item.

A Align text.
B Type text in initial caps.
C Double space text.
D Type in closed caps.

11
 Multiple Choice Questions

Choose an B
26 “lf” in the margin of a manuscript means: item.
A Calibri Light font
B light-face
C large frame
D left format

Choose an Choose an
27 What do you click to open Backstage View? item. item.

A Save button
B Insert tab
C File tab
D Quick Access Toolbar

Choose an Choose an
28 Which of the following characters cannot be used in a item. item.
file name?

A /
B @
C +
D #

Choose an Choose an
29 When text reaches the end of a line, the cursor item. item.
automatically returns to the beginning of the new line.
This function is called

A Line return
B New line indicator
C Paragraphing
D Text wrap

Choose an Choose an
30 Which of the following can be used to indicate an item. item.
omission in a passage?

A Open and close parenthesis

B Ellipsis
C Single quotation
D Double quotation

12
 Multiple Choice Questions

Choose an Choose an
31 Shortcut for removing the selection and putting it on the item. item.
Clipboard

A CTRL+S
B Ctrl + X
C Ctrl + C
D Ctrl + W

Choose an Choose an
32 What key(s) is/are used to move the cursor? item. item.

A Arrow keys
B Shift keys
C Enter key
D Function key

Choose an Choose an
33 What is used to move the cursor forward, one space at item. item.
a time,

A Enter
B Right arrow
C Shift
D Spacebar

Choose an Choose an
34 Which key is used together with another key to type item. item.
upper case characters?

A Cap Lock
B Ctrl
C Shift
D Spacebar

Choose an Choose an
35 To alternate uppercase and lowercase characters, you item. item.
should use:
A Alt
B Tab
C Caps Lock
D Ctrl

13
 Multiple Choice Questions

Choose an Choose an
36 Which of the following is the keyboard shortcut to add item. item.
content onto the Clipboard to your document?
A CTRL+C
B CTRL+A
C CTRL+X
D CTRL+V

Choose an Choose an
37 Which key(s) is/are used to move the cursor around the item. item.
document deleting text?
A Tab
B Backspace
C Arrow keys
D Enter

Choose an Choose an
38 Which of the following is the keyboard shortcut to put a item. item.
copy of the selection on the Clipboard so you can paste
it somewhere else?

A Ctrl + C
B Ctrl + P
C Ctrl + W
D Ctrl + X

Choose an Choose an
39 Keyboard key for cancelling an action: item. item.
A Shift
B Esc
C Ctrl
D Windows key

Choose an Choose an
40 Which of the following is NOT used together with item. item.
another key?

A Ctrl
B Alt
C Enter
D Shift

14
 Multiple Choice Questions

Choose an Choose an
41 Which key is used to delete a single character? item. item.
A Escape
B Delete
C Backspace
D Enter

Choose an Choose an
42 At what point do hanging paragraphs start? item. item.
A Left margin
B Left indent
C First line indent
D Left tab

Choose an Choose an
43 What type of key is Shift? item. item.
A Function
B Modifier
C Navigation
D Alpha

Choose an Choose an
44 What type of key is Caps Lock? item. item.
A Function
B System
C Typing
D Toggle

Choose an Choose an
45 Which of the following is used to move the cursor to the item. item.
beginning of the previous letter?

A Ctrl + Left Arrow

B Ctrl + Right Arrow
C Backspace
D Enter

15
 Multiple Choice Questions

SECTION 3

Choose an Choose an
1 Which software is designed to perform a specific task? item. item.

A Freeware Software
B Shareware Software
C System Software
D Application

Choose an Choose an
2 Which software is free to anyone who wants to use it? item. item.
A Shareware
B Antivirus
C Freeware
D MS Office Suite

Choose an Choose an
3 Identify which is NOT an application software. item. item.
A Word Processing
B Android
C Web Browser
D Social Media Platforms

Choose an Choose an
4 Which application is BEST used to create a resume? item. item.
A Notepad
B PowerPoint
C Word Processing
D Presentation

Choose an Choose an
5 Which application is used to present information item. item.
virtually?

A Database
B Presentation
C Outlook
D Spreadsheet

16
 Multiple Choice Questions

Choose an Choose an
6 On a Spreadsheet, which of the following allow users to item. item.
enter data?

A Workbook
B Table
C Slide
D Row

Choose an Choose an
7 On which of the following is a database saved? item. item.
A CD-R
B Flash drive
C Cloud
D Hard drive

Choose an Choose an
8 In MS Access, which of the following stores item. item.
information?

A Tables
B Text boxes
C Documents
D Databases

Choose an Choose an
9 What is another name for application software? item. item.
A Freeware
B End-user software
C System ware
D Firmware

Choose an Choose an
10 For what is application software used? item. item.
A Controlling the operation of the system
B connecting to a system
C Performing specific tasks for end-users
D Maintaining a given computer system

17
 Multiple Choice Questions

SECTION 4

1 Formatting

Choose an Choose an
item. item.
1 Which of the following CANNOT be used to format a
document?
A Font dialogue box
B Shortcut keys
C Shortcut buttons
D Insert tab

Choose an Choose an
2 The term “font” is used for the font: item. item.
A name
B style
C type
D feature

Choose an Choose an
3 Which of the following is a shortcut button used in item. item.
formatting a document?

A Ctrl
B Caps lock
C Bold (B)
D Shift

Choose an Choose an
4 How do you remove formatting? item. item.
A Press Ctrl + Spacebar
B Use Format Painter
C Press Esc
D Backspace

Choose an Choose an
5 What category of font is Calibri? item. item.

A Serif font
B San serif font
C Script font
D Ornamental

18
 Multiple Choice Questions

Choose an Choose an
item. item.
6 Which of the following are font styles?

I Regular or normal
II Bold
III Italic
IV Bold Italic

A I, II and II only
B I, III and IV only
C II, III and IV only
D I, II, III, and IV

Choose an Choose an
7 To highlight text is to: item. item.
A apply shading
B overlay it with colour
C pop your text
D bold it

Choose an Choose an
8 Which of the following should be used to apply the item. item.
look of a particular section to other content in your
document?

A Format Painter
B Text Highlight
C Shading
D Font Colour

Choose an Choose an
9 Which of the following is the default line spacing? item. item.

A 1.0
B 1.15
C 1.5
D 2.0

Choose an Choose an
10 What is represented by this screenshot? item. item.

A Tables
B Tabs
C Alignment buttons
D Columns

19
 Multiple Choice Questions

Choose an Choose an
11 Which of the following is used for placing and aligning item. item.
text on a page?

A Alignment buttons
B Tab stops
C Margins
D Indents

Choose an Choose an
12 Which of the following should be used to enumerate a item. item.
list when the items are not mentioned in sequential
order?

A Bullets
B Letters
C Roman Numbers
D Hindu-Arabic Numbers

Choose an Choose an
13 Which of the following are used as graphics in a item. item.
document?

A Tables
B Shading
C Text effects
D Symbols

Choose an Choose an
14 A frame or decoration on any side of a drawing object item. item.
is a called a:

A graphic
B design
C border
D margin

Choose an Choose an
15 What is used to apply colour or pattern to the item. item.
background of a document?

A Colour
B Highlight
C Border
D Shading

20
 Multiple Choice Questions

Choose an Choose an
16 The area on which text or an object is placed is known item. item.
as the:

A background
B wallpaper
C desktop
D screen

Choose an Choose an
17 Which tab on the Ribbon is used to apply watermark on item. item.
a document?

A Layout/Design
B Insert
C View
D Developer

Choose an Choose an
18 Which of the following can be used to format text in item. item.
paragraphs?

I Indents
II Line spacing
III Alignment
IV Fonts (Font style, Font colour, Underline style
and Effects)

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
19 To supply additional information for text in a item. item.
document, you should use:

A References
B Footnotes
C Sources of citation
D Bibliography

Choose an Choose an
20 To apply bullet list in MS Word, use: item. item.
A Alt + Shift + A
B Ctrl + Shift + L
C Ctrl + Shift + A
D Ctrl + Shift + B

21
 Multiple Choice Questions

Choose an Choose an
21 To apply double underline on text, use: item. item.
A Ctrl + Shift + D
B Ctrl + Shift + U
C Alt + Shift + U
D Alt + Shift + D

Choose an Choose an
22 Which of the following is included in header and item. item.
footer?

A Graphics
B Watermark
C Text
D Bullets

Choose an Choose an
23 Which tab on the Ribbon is used to insert page item. item.
numbers?

A Home tab
B Insert tab
C Design
D Layout

Choose an Choose an
24 In which alignment button is text evenly spaced from item. item.
the top to the bottom margins?

A Horizontal
B Centre alignment
C Vertically justified
D Horizontally justified

Choose an Choose an
25 To change how the page numbers look in the item. item.
header/footer, use the:

A Page Number Format dialogue box

B Formatting toolbar
C Mailing tab
D Insert tab

22
 Multiple Choice Questions

2 Editing Techniques

Choose an Choose an
1 To find text in a document, the shortcut is: item. item.
A Ctrl + D
B Ctrl + P
C Ctrl + L
D Ctrl + F

Choose an Choose an
2 Which word processing feature is used to compare item. item.
words with an electronic dictionary?

A Thesaurus
B Spelling and Grammar Check
C Word Count
D Find and Replace

Choose an Choose an
3 Which of the following can be used to copy text? item. item.
I Buttons (Commands)
II Shortcut menu
III Shortcut keys
IV Drag and drop

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
4 Relocating text to a new destination is referred to as: item. item.
A Moving text
B Relocation
C Paste text
D Displacing text

Choose an Choose an
5 Which tab on the Ribbon is used to find a word in a item. item.
document?

A Editing
B Home
C Layout
D View

23
 Multiple Choice Questions

Choose an Choose an
6 To type new text into a document, you use: item. item.

A Insert mode
B Enter key
C Backspace key
D Redo command

Choose an Choose an
7 To type new text over unwanted text, you use: item. item.
A Backspace key
B Delete key
C Overtype mode
D Escape key

Choose an Choose an
8 On which tab on the Ribbon can you run Spelling and item. item.
Grammar check?

A Home
B Review
C Task bar
D Reference

Choose an Choose an
9 Which of the following technique can be used to edit a item. item.
document:

I Insert
II Delete
III Overtype
IV AutoCorrect

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, II and IV

Choose an Choose an
10 Where can you find the Spelling and Grammar icon on item. item.
a document?

A Review tab
B Reference tab
C Taskbar
D Proofing group

24
 Multiple Choice Questions

3 (a) Simple Tabulations

Choose an Choose an
1 What is the name for the intersection of two gridlines item. item.
in a table?

A Point
B End of row
C End of cell
D Intersection

Choose an Choose an
2 Insert > Table > Insert Table displays the: item. item.
A table
B Insert Table dialogue box
C Pencil cursor
D selected columns and rows

Choose an Choose an
3 Which of the following positions can you insert new item. item.
rows in a table?

I Above
II Below
III To the left
IV To the right

A I and II only
B I and III only
C II and IV only
D III and IV only

Choose an Choose an
4 In which direction are the column headings in the item. item.
table below aligned?

SPORTS
FUND

KISKADEE FIRST
SURNAME AMOUNT
HOUSE NAME

A Top left
B Bottom left
C Centre left
D Centre

25
 Multiple Choice Questions

Choose an Choose an
5 Text Direction button on the Layout tab of a Word item. item.
table is used to change the text direction from
horizontal to:

A diagonal
B vertical
C centre
D oblique

Choose an Choose an
6 Examine the table below and then indicate the border item. item.
applied to the table at the right.

Amount
Amount
Mary
Mary $65.50
$65.50
Daisy
Daisy $25.00
$25.00
Tony
Tony $18.45
$18.45
Jane
Jane $16.55
$16.55
Bob
Bob $15.75
$15.75
Roy
Roy $10.00
$10.00

A No border
B Grid border
C Inside borders
D All borders

Choose an Choose an
7 Examine the graphic below and then indicate the item. item.
alignment of the table on the page.

A Vertical centre
B Horizontal centre
C Vertical justified
D Horizontal justified

26
 Multiple Choice Questions

Choose an Choose an
8 Examine the table below and then indicate the border item. item.
applied to the table at the right.

Amount
Amount
Mary
Mary $65.50
$65.50
Daisy
Daisy $25.00
$25.00
Tony
Tony $18.45
$18.45
Jane
Jane $16.55
$16.55
Bob
Bob $15.75
$15.75
Roy
Roy $10.00
$10.00

A No border
B Grid border
C Inside borders
D All borders

Choose an Choose an
9 Which of the following can be used to apply borders to item. item.
a Word table?

I Borders button
II Draw Table option
III Borders and Shading Dialogue box
IV Table Properties

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
10 What is the name for the vertical sections of a Word item. item.
table?

A Rows
B Cells
C Columns
D Intersections

27
 Multiple Choice Questions

3(b) Advanced Tabulations

Choose an Choose an
1 Which function in Excel is used to add values? item. item.
A SUM
B AVERAGE
C COUNT
D SUMIF

Choose an Choose an
2 Which function in Excel is used to find arithmetic item. item.
mean?

A AVERAGE
B MAX
C COUNT
D SIN

Choose an Choose an
3 The function used in Excel to find the smallest number item. item.
in a range is:

A IF
B STDEV
C PMT
D MIN

Choose an Choose an
4 Which function in Excel returns the largest number in a item. item.
set of numbers?

A COUNT
B MAX
C PMT
D MIN

Choose an Choose an
5 Where in a chart are values arranged? item. item.
A Vertical axis
B Base
C Horizontal axis
D Depth axis

28
 Multiple Choice Questions

Choose an Choose an
6 A clustered column chart is used when you have item. item.
categories that represent which of the following?

I Ranges of values
II Specific scale arrangements
III Names that are not in any specific order
IV Comparison of data

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
7 Which chart illustrates comparisons among individual item. item.
items?

A Column
B Bar
C Pie
D Line

Choose an Choose an
8 To format tables using %, how many decimal places item. item.
do you show in the “Decimal places” box?

A 0
B 1
C 2
D 3

Choose an Choose an
9 What colour is used to print credit notes? item. item.
A Black
B Blue
C Red
D Green

Choose an Choose an
10 How many variables are represented by a single-line item. item.
graph?

A 0
B 1
C 2 and more
D 3 or more

29
 Multiple Choice Questions

4 Database

Choose an Choose an
1 Which of the following are ways you can create a new item. item.
database?

I A blank database to start from scratch.

II An Access template from which you insert your
own data.
III A template from Office.com.

30
 Multiple Choice Questions
IV A template from the Internet.

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
2 Information stored on a database are entered in a: item. item.
A Form
B Table
C Record
D Field

Choose an Choose an
3 You can enter data in a table using the following ways: item. item.
I Directly in the table
II Using a form
III Copying from an Excel table
IV Copying from a Word table

A I, II, III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
4 Where do you enter data in a form? item. item.
A Place holders
B Text boxes
C Text fields
D Open spaces

Choose an Choose an
5 Which of the following are data type in MS Access? item. item.
I Short text
II Number
III Currency
IV Symbols

A I, II and III only

B I, II and IV only

31
 Multiple Choice Questions
C II, III and IV only
D I, II, III and IV

Choose an Choose an
6 What does this screenshot represent? item. item.

A Access form
B Excel form
C Word form
D Excel table

Choose an Choose an
7 A dialogue box that you can use to create records for item. item.
Excel database is called a:

A data form
B table
C record
D data field

Choose an Choose an
8 To use Excel data form, you must add it to the: item. item.
A Navigation Pane
B Formatting Toolbar
C Form Field
D Quick Access Toolbar

Choose an Choose an
9 The description of “Long Text” is: item. item.

32
 Multiple Choice Questions

A Numeric data used in mathematical calculations

B Date and time values for the years
C Lengthy text or combinations of text and numbers
D Text or combinations of text and numbers

Choose an Choose an
10 The purpose of a query in Access database is to: item. item.
I answer a simple question
II perform calculations
III combine data from different tables
IV add, change, or delete table data

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
11 What is the column header in MS Access database? item. item.
A Records
B Fields
C Data types
D Metadata

Choose an Choose an
12 Which of the following is used to help the user list and item. item.
organize information in MS Access?

I Tables
II Queries
III Forms
IV Reports

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

5 Presentation

Choose an Choose an
1 Which of the following can you do from PowerPoint item. item.
start Screen?

I Create a new presentation

II Choose a template
III Access your recently edited presentations
IV Present slide shows

33
 Multiple Choice Questions
A I, II and III only
B I, II and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
2 The purpose of a Title Slide is to: item. item.
A show different sections of a presentation
B show the title of a presentation at the start
C introduce the outline of a presentation
D capture the attention of the audience

Choose an Choose an
3 What font size should be used for the title of a slide? item. item.
A 24
B 28
C 32
D 44

Choose an Choose an
4 The default view when you open a presentation is: item. item.
A Outline view
B Slide Sorter view
C Normal view
D Reading view

Choose an Choose an
5 Which of the following are displayed on a slide in item. item.
Outline view?

I Thumbnails
II Slide view
III Notes
IV Comments

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and I

Choose an Choose an
6 Identify the different ways to start animations in your item. item.
presentation

I On Click: Start an animation when you click a

slide.
II With Previous: Play an animation at the same
time as the previous animation in your sequence.
III After Previous: Start an animation immediately
after the previous one.

34
 Multiple Choice Questions
IV Duration: Lengthen or shorten an effect.

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
7 The term used for visual effect that occurs when you item. item.
move from one slide to the next during a presentation is:

A transition
B animation
C communication
D slide show’

Choose an Choose an
8 Which of the following elements can be inserted in the item. item.
placeholders on a slide?

I Title and Subtitle

II Body text
III Tables, charts, SmartArt graphics
IV Pictures, clip art, videos, and sounds

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
9 Which of the following is not included in slide layout? item. item.
A Title
B Chart
C Transition
D Graphic

Choose an Choose an
10 Animation in a presentation can: item. item.
I Make a presentation more dynamic
II Help to emphasize points
III Can be distracting if too much
IV Take the focus away from what you are saying

A I, II and III only

B I, II and IV only

35
 Multiple Choice Questions
C II, III and IV only
D I, II, III and IV

Choose an Choose an
11 Which keyboard shortcut is used to insert a new slide? item. item.
A Ctrl + W
B Ctrl + M
C Ctrl + S
D Ctrl + O

Choose an Choose an
12 Which Presentation view allows you to see all the slides item. item.
on one screen?

A Slide sorter
B Outline View
C Normal
D Slide Master

SECTION 5

Choose an Choose an
1 Which of the following is the most commonly-used item. item.
for printing?

A Legal
B Letter size

36
 Multiple Choice Questions
C A4
D C4

Choose an Choose an
2 On which side do pocket envelopes open? item. item.

A Short
B Long
C Top
D Bottom

Choose an Choose an
3 What type of seal flap do Wallet envelopes have? item. item.
A Round
B Pointed
C Straight
D Tapered

Choose an Choose an
4 What type of envelope is represented by this graphic? item. item.
A Banker
B Wallet
C Window
D Pocket

Choose an Choose an
5 Which paper size is used for envelopes? item. item.
I A series
II B series
III C series
IV DL

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
6 What method is used to prepare envelopes for circular item. item.
letters?

A Mail merge
B Hand
C Printed individually
D Sealing machine

37
 Multiple Choice Questions
Choose an Choose an
7 The most popular letter style is: item. item.

A Modified blocked style

B Semi-blocked style
C Blocked style
D Indented style

Choose an Choose an
8 What style of letter has identical information that is sent item. item.
to several persons?

A Form letter
B Indented letter
C Letter with inset
D Letter with enumeration

Choose an Choose an
9 In Mail Merge, what is used in a Form Letter to instruct item. item.
MS Word where in the document to include information
from a data source?

A Names
B Placeholders
C Elements for the letter
D Information

Choose an Choose an
10 At what positon is the cut-off line in a letter with a cut- item. item.
off slip inserted?

A From margin to margin

B From end to end of the paper
C Below the cut-off slip
D Above the cut-off slip

Choose an Choose an
11 The first item in an agenda of a meeting is: item. item.

A Apologies
B Minutes of the last meeting
C Correspondence
D Call to order

38
 Multiple Choice Questions
Choose an Choose an
12 Which of the following are tools to position an item item. item.
relative to the page and text?

I Alignment buttons
II Drag and drop
III Wrap Text menu
IV Position menu

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
13 Placing a graphic Behind Text allows: item. item.
A you to see the graphic through the text
B the graphic to move as you modify text
C text is hidden by the graphic
D points are wrapped around the graphic

Choose an Choose an
14 You can manipulate graphic by: item. item.
I Resizing
II Alignment
III Adding a Border
IV Spacing around the graphic

A I, II and III only

B I, II and IV only
C II, III and IV only
D I, II, III and IV

39
 Multiple Choice Questions
Choose an Choose an
15 Where a selected object will appear on a page using the item. item.
position shown to the screenshot?

A Middle Left
B In Line with Text
C Bottom Left
D Middle Centre

Choose an Choose an
16 Where a selected object will appear on a page using the item. item.
position shown to the screenshot?

A Middle Right
B In Line with Text
C Bottom Left
D Middle Centre

Choose an Choose an
17 What position of a graphic this screenshot illustrates? item. item.

A Middle Left
B In Line with Text
C Bottom Centre
D Middle Centre

Choose an Choose an
18 What wrapping style is shown by this screenshot? item. item.
A Square
B Top and bottom
C Behind text
D Tight

40
 Multiple Choice Questions

SECTION 6

Choose an Choose an
1 In MS Word, which tab on the Ribbon is used to split text item. item.
in columns?

A Layout tab
B Design tab
C Insert tab
D Home tab

Choose an Choose an
2 Which tabs on the Ribbon are used to design a unruled item. item.
columnar work?

I Insert tab and Home tab

II Insert tab and Design tab
III Insert tab and Table Tools Design tab
IV Insert Tab and Table Tools Layout tab

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
3 On the Page Setup dialogue box, under Pages, which item. item.
drop-down option should you select when creating a
multiple page leaflet?

A Normal
B Mirror margin
C 2 pages per sheet
D Book fold

Choose an Choose an

41
 Multiple Choice Questions
4 Which tab on the Ribbon is used to produce an
organisation chart?

A Home tab
B Insert tab
C Design tab
D Layout tab

Choose an Choose an
5 Which of the following are physical aspects of legal item. item.
documents?

I Paper
II Typeface
III Margins
IV Spacing

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
6 Which of the following are formatted in uppercase item. item.
characters in legal documents?

I Names of parties when first stated

II Connecting words
III Initial words or each new Recital, numbered
Clause
IV Names of parties stated in the Attestation Clause

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
7 Which of the following should you should use to item. item.
justify the lines in a legal document?

A Tab leader dots

B Dots
C Periods
D Dashes

42
 Multiple Choice Questions
Choose an Choose an
8 Financial statements are formatted in: item. item.
A paragraphs
B text columns
C table columns
D columns and rows

Choose an Choose an
9 Which tab on the Ribbon is used when inserting Form item. item.
Fields on an invoice template?

A Insert tab > Tables group

B Developer tab > Controls group
C Developer tab > Templates group
D Insert tab > Illustrations group

Choose an Choose an
10 Which financial statement shows the financial position item. item.
of a business?

A Trial Balance
B Profit and Loss Account
C Income and Expenditure Account
D Balance Sheet

43
 Multiple Choice Questions

SECTION 7

Choose an Choose an
1 Working from home for a company is known as: item. item.
A online business
B telecommuting
C e-working
D on-site working

Choose an Choose an
2 Through which of the following are E-mail and item. item.
websites transmitted?

I Intranet
II Internet
III Extranet
IV Web pages

A I, II and III only

B I, III and IV only
C II and IV only
D IV only

Choose an Choose an
3 Which of these is the most convenient and cheapest item. item.
form of communication?

A Telephone
B Facebook
C E-mail
D Fax

Choose an Choose an
4 The most popular social network for business to item. item.
business marketing is:

A Internet
B LinkedIn
C Facebook
D Twitter

Choose an Choose an
5 Where should you store e-mail contacts? item. item.
A Address Book
B Phone Book
C Database
D Contact Book

44
 Multiple Choice Questions

Choose an Choose an
6 Which of the following is the most appropriate for item. item.
networking in a home of a building?

A WAN
B LAN
C MAN
D PAN

Choose an Choose an
7 Which of the following can a multifunction printer do? item. item.

I Print
II Copy
III Scan
IV Fax

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
8 How many parts are there in an e-mail address? item. item.

A 1
B 2
C 3
D 4

Choose an Choose an
9 Which of the following links computers in a campus? item. item.
A WAN
B PAN
C MAN
D WLAN

Choose an Choose an
10 Which of the following is a disadvantage of electronic item. item.
communication media.

A Rumours and innuendos about someone can be

dispatched to multiple persons very quickly.
B Rumours and innuendos about someone can be
dispatched to multiple persons very quickly.
Everyone can know about you.
C Increase interaction with people.
D It eliminates the cost of paper, printing and
postage.

45
 Multiple Choice Questions

Choose an Choose an
11 Which of the following is an advantage of electronic item. item.
communication media.

A Messages can be modified with viruses sent

through e-mails.
B Power failure can result in loss of business if
there is no standby generator.
C The message is delivered very fast, sometimes
instantaneous.
D It is very expensive using electronic
communication media in terms equipment and
software.

Choose an Choose an
12 Which websites are used for building network with item. item.
friends and relatives?

A Social Networking
B Weblogs
C E-Banking
D E-Marketing

Choose an Choose an
13 Which of the following are factors to be considered item. item.
when selecting means of communication?

I Relationship
II Cost
III Time Zone
IV Genre

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
14 What term is used for moving from website to website? item. item.

A Uploading
B Browsing
C Scrolling
D Viewing

46
 Multiple Choice Questions

Choose an Choose an
15 Which of the following identifies your computer on the item. item.
Internet?
A E-mail Address
B Browser
C Place of abode
D IP Address

47
 Multiple Choice Questions

SECTION 8

Choose an Choose an
1 Which of the these are used documents kept in a item. item.
manual filing system?

A Directories
B Drives
C Paper Folders
D Networks

Choose an Choose an
2 In which of the following are documents kept in an item. item.
electronic filing system?

A Hard Drive
B Hard Folders
C Hierarchy
D Homegroup

Choose an Choose an
3 Which of the following is an advantage of electronic item. item.
filing system?

A Equipment, software and installation are very

costly.
B Specialisation reduces the need to make several
copies of the same document.
C Changes in technology requires upgrading of the
system.
D Folders and files can be protected from
unauthorised access by using password.

Choose an Choose an
4 Which of the following is an advantage of manual item. item.
filing system?

A Too much floor space is use for equipment.

B Departmental records are readily available near
the person who creates and uses them.
C Folders and end tabs need to be colour coded.
D Specific tasks can be performed very accurately
and with speed.

48
 Multiple Choice Questions

Choose an Choose an
5 Which of the following is a disadvantage of manual item. item.
filing system?

A Files can be made safe by locking filing cabinet.

B Specialisation reduces the need to make several
copies of the same document.
C Power failure can cause handling of data to be
suspended.
D Indexing and cross referencing are required to
access files.

Choose an Choose an
6 Which of the following is a disadvantage of electronic item. item.
filing system?

A Folders and end tabs need to be colour coded.

B Papers can be lost or misplaced.
C Files can be accidentally deleted.
D You can allow your colleagues access to files
and folders.

Choose an Choose an
7 Which of the following is a machine readable item. item.
document?

A Cheques
B Invoices
C Bank Statements
D Receipts

Choose an Choose an
8 Which of the following is a source document? item. item.
A Merged document
B Employee time card
C Database
D Stock invoice card

Choose an Choose an
9 Which of the following is a turnaround document? item. item.
A Time card
B Bank statement
C Deposit Slip
D Invoice form

49
 Multiple Choice Questions

Choose an Choose an
10 Which of these are used to maintain the hierarchical item. item.
structure of electronic file system?

A Drives
B Separators
C Directories
D Modifiers

Choose an Choose an
11 What letter is used to identify the primary Hard Drive item. item.
on a computer?

A (A:)
B (B:)
C (C:)
D (D:)

Choose an Choose an
12 What letter is assigned to the first driver after the item. item.
primary drive?

A (A:)
B (B:)
C (C:)
D (D:)

Choose an Choose an
13 What letter is assigned to the first flash drive? item. item.
A (D:)
B (E:)
C (F:)
D (A:)

Choose an Choose an
14 Which of the following are ways to protect the integrity item. item.
of files and folders?

I Overwrite protection
II Restricted access
III Read only access
IV Virus protection

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
15 To which drives are (A:) drive and (B:) drive assigned item. item.
A CD Drive

50
 Multiple Choice Questions
B Floppy Disk Drives
C DVD Drive
D Blu-ray Drive

Choose an Choose an
16 Which of the following are ways to protect the security item. item.
of files?

I External hard drive

II Fireproof/waterproof storage
III Online storage
IV Offsite backup

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
17 What are the legal limits for retaining files? item. item.

I The need for the record at some future time.

II Legal stipulations for documents to be kept.
III Accuracy of the records – for auditing.
IV Requirement of the original as evidence in a
court of law or as proof of a transaction.

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
18 What drive letter is assigned for a Compact Disc (CD)? item. item.
A (D:)
B (C:)
C (B:)
D (A:)

Choose an Choose an
19 Which metadata is stored in a Word document? item. item.
I Purpose of the data

51
 Multiple Choice Questions
II Copyright owner of the data
III Date of access
IV Permission level of access

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
20 What number is assigned to the first final version of a item. item.
new document?

A 0.1
B 0.2
C 0.3
D 1.0

SECTION 9

Choose an Choose an
1 Which of the following is classified as industrial
52
 Multiple Choice Questions
IV Geographical indications

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
2 The logo of company is protected by: item. item.
A Patents
B Trademark
C Industrial design
D Copyright

Choose an Choose an
3 An artiste makes CDs of his musical composition item. item.
under the protection of:

A Copyright
B Trademark
C Industrial design
D Geographical location

Choose an Choose an
4 Which of the following protects the right of an artiste item. item.
to receive compensation for his work when used by
others?

A Personal right
B Patent
C Economic right
D Geographical region

Choose an Choose an
5 Which of the following protects the creator of a work, item. item.
the right to attribution?

A Human right
B Moral right
C Civil right
D Copyright

Choose an Choose an

53
 Multiple Choice Questions
6 What term describes the use of a person’s copyrighted
work without permission or acknowledgement?

A Fair use
B Infringement
C Citation
D Plagiarism

Choose an Choose an
7 Which of the following can be used to avoid item. item.
plagiarism?

I Credit your source.

II Use a bibliography.
III Use footnotes to cite source.
IV Seek prior permission

A I, II and III only

B I, III and IV only
C II, III and IV only
D I, II, III and IV

Choose an Choose an
8 What term describes the use of a person’s copyrighted item. item.
work as one’s own work?

A Plagiarism
B Fair use
C Citation
D Infringement

Choose an Choose an
9 Which of the following is covered by copyright? item. item.
I Literary works
II Films and music
III Artistic works
IV Architectural design

A I, II and III only

B I, III and IV only

54
 Multiple Choice Questions
C II, III and IV only
D I, II, III and IV

Choose an Choose an
10 Which of the following are desirable work habits? item. item.
I Team spirt
II Tardiness
II Procrastination
IV Willingness

A I, II and III only

B I, and IV only
C II, III and IV only
D I, II, III and IV

55