10
Strengthened Technical-Vocational
Education Program
Electronic Products
Assembly & Servicing NC II
Quarter 3 – Module 3/Week 3:
Servicing Light Dimmer
Electronic Products Assembly & Servicing NC II – Grade 10
Quarter 3 – Module 3/ Week 3: Servicing Light Dimmer
First Edition, 2020
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Strengthened Technical-Vocational
Education Program
Electronic Products
Assembly & Servicing NC II
Quarter 3 – Module 3/Week 3:
Servicing Light Dimmer
Introductory Message
For the facilitator:
As a facilitator, you are expected to orient the learners on how to use
this module. You also need to keep track of the learners' progress while
allowing them to manage their own learning at home. Furthermore, you are
expected to encourage and assist the learners as they do the tasks included
in the module.
For the learner:
As a learner, you must learn to become responsible of your own
learning. Take time to read, understand, and perform the different activities
in the module.
As you go through the different activities of this module be reminded of
the following:
1. Use the module with care. Do not put unnecessary mark/s on any part
of the module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer Let Us Try before moving on to the other
activities.
3. Read the instructions carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are done.
If you encounter any difficulty in answering the tasks in this module,
do not hesitate to consult your teacher or facilitator. Always bear in mind that
you are not alone. We hope that through this material, you will experience
meaningful learning and gain deep understanding of the relevant
competencies. You can do it!
ii
Let Us Learn
In this module, you will learn the proper diagnosing of appliance defects through the
standard operating procedure in the servicing industry.
This module was anchored on the Curriculum Guide in TLE/TVL-Consumer
Electronics Servicing NCII under the Industrial Arts components.
The content of this module is taken from the following learning competencies and
specifically selected to create a link of previous learning to this new one.
Lesson 3: Servicing Light Dimmer
LO 3: Diagnose faults and defects of Consumer Electronic Products and
systems_TLE_IAEPAS912SCEP-DEAHC-IIe-j-39.
3.1 Observe systematic pretesting procedure in accordance with manufacturer’s
instructions.
3.2 Identify system defect/fault, symptoms using appropriate tools and
equipment and troubleshooting techniques in accordance with safety
procedures.
3.3 Use test instruments required for the job in accordance with user manuals.
3.4 Isolate circuits using specified testing procedures.
3.5 Explain identified defects and faults to the responsible person in accordance
with enterprise and company policy and procedures.
3.6 Check control settings/adjustments in conformity with service manual
specifications.
3.7 Document results of diagnosis and testing accurately and completely within
the specified time.
3.8 Advise/inform customers regarding the status and serviceability of the unit
according to procedures.
Specifically, you are expected to:
1. Conduct the necessary pretesting procedures.
2. Diagnose defects and faults of the appliance using test instruments.
3. Record appropriate diagnosis of the defective appliance in conformity with
the service manual.
4. Discuss to the customer the status and serviceability of the appliance
accordingly.
1
Let Us Try
Directions: Choose the letter of the best answer and write it on your answer sheet.
1. What to secure in identifying the function of the IC, it must consider the pin out
of the IC?
A. chart form B. circuit diagram C. manual operations D. service form
2. What is the cause of the trouble symptom if the defective component is usually
one of the component's symptoms?
A. aging B. burning C. cracking D. mishandling
3. What is the first thing to do when troubleshooting an electrical/electronic circuit
section?
A. continuity testing C. visual check
B. resistance measurement D. voltage measurement
4. What is the cause of the unusual behavior in a defective component?
A. good B. leaky C. open D. shorted
5. This is a form of a check that ensures the circuit is turned OFF and that no
power is being supplied to it.
A. physical testing C. visual appearance
B. resistance measurement D. voltage measurement
6. To prevent the component and circuit board from overheating when soldering,
which of the following needs to consider?
A. brand name B. pointed tip C. power rating D. size
7. This is one of the remedies in a dry part joint in the troubleshooting component.
A. clean the lead B. desoldering C. peeling off D. reheating
8. It refers to a diagram that uses graphic symbols to depict the nature and flow of
the steps in a process.
A. block diagram C. pictorial diagram
B. flowchart D. schematic diagram
9. Refers to a person skilled in mechanical or industrial techniques or a particular
technical field.
A. manager B. supervisor C. teacher D. technician
10. It has the information of the customer and the unit to be served.
A. booklet B. customer index C. information D. service form
2
Let Us Study
Lesson
Servicing Light Dimmer
1
According to Wikipedia, Dimmers are devices connected to a light fixture and used
to lower the brightness of the light. By changing the voltage waveform applied to the
lamp, it is possible to lower the intensity of the light output.
This module comprises the themes or exercises that will lead you in the pre-testing
methodology of a light dimmer and prudent steps in performing pre-testing of a light
dimmer of homegrown hardware machines – battery-powered and electronic
controlled lighting units is incorporated to deliver the prerequisites to finish the
exercise.
PROCEDURE IN PRE-TESTING A LIGHT DIMMER
1. Determine the specific problem.
a. Ask the owner/operator of the light dimmer about the problem/complaint.
b. Request for the detail of the problem (how the problem does happen and
how long it has been observed).
2. Make sure that you know how to operate a light dimmer. If not, review the
operating manual as well as the service manual (if available) of the unit before its
testing and operation.
a. If you have worked on the same unit before, test out to see if it operates in
the same way.
b. Determine the last time it has been modified/repaired.
c. You must recognize the problem/complaint of the owner to the unit.
3. Perform visual inspection into the unit.
a. Prepare the tools needed and remove the cover ready for inspection.
b. Apply careful physical inspection on the parts/components. (Look for
burned and broken components; Inspect for loose connections or broken
wires; Scratches or signs of misuse)
4. For safety reasons, check the AC plug of the unit with an ohmmeter and record
your findings. With this, you can formulate a diagnosis.
5. Inform the owner about the findings of conducted pre-testing procedure.
6. Record your findings for your reference to troubleshooting/repairing.
3
PRECAUTIONARY MEASURES IN PERFORMING PRE-TESTING OF A LIGHT
DIMMER
1. To avoid the electrical shock, wear rubberized cotton gloves. Always keep your
hands dry.
2. Discharge large capacitors by connecting a jumper wire across their two
conducting terminals.
3. Observe the polarity of the components when replacing them.
4. Do not replace an opened fuse or burned resistor unless you have corrected the
trouble.
5. When replacing the resistor, capacitor, potentiometer, DIAC, TRIAC, the
replacement should have the same current, voltage rating and code name.
6. To avoid short circuits to nearby components, use needle-pointed probes for better
contact.
7. Use VOM accordingly.
COMMON FAULTS AND DEFECTS OF A LIGHT DIMMER
Adjusting an electronic apparatus is an expertise that should be procured to become
a professional technician like knowing the basic operations of a unit. Those abilities
won't be possible without the information on the activity and capacity of a unit. In
this lesson, you will know the basic defects and faults of a light dimmer.
Light Dimmer Faults and Defects Table
PROBLEM / SYMPTOMS CHECKS TO BE MADE SYSTEM DEFECTS /
FAULTS
Check for an open AC Defective wiring / AC
cord or wiring. cord
Check for an open Defective switch /
defective switch. electronic system control
Check for a defective Defective bulb
bulb.
Check for a defective Defective receptacle bulb
receptacle of the bulb.
DOESN’T LIGHT Check for a defective Defective TRIAC
TRIAC.
Check for a defective Defective DIAC
DIAC.
Check for a defective Defective mylar capacitor
mylar capacitor.
Check for a defective Defective resistor
resistor.
Check for a defective Defective potentiometer
potentiometer.
4
PROBLEM / CHECKS TO BE MADE SYSTEM DEFECTS /
SYMPTOMS FAULTS
Check for a defective Defective TRIAC
TRIAC
Check for a defective Check for a defective
DIAC DIAC
LIGHT DOESN’T DIM Check for a defective Check for a defective
mylar capacitor mylar capacitor
Check for a defective Check for a defective
resistor resistor
Check for a defective Check for a defective
potentiometer potentiometer
PROBLEM / CHECKS TO BE MADE SYSTEM DEFECTS /
SYMPTOMS FAULTS
Open AC cord or wiring. Replace wiring/AC cord
Open switch Replace the switch.
Busted bulb. Replace bulbs
Worn out receptacle of Replace receptacle bulbs
DOESN’T LIGHT the bulb.
Burned TRIAC Replace TRIAC
Burned DIAC. Replace DIAC
Burned mylar capacitor. Replace mylar capacitor
Burned resistor. Replace resistor
No contact potentiometer. Replace potentiometer
TROUBLESHOOTING TECHNIQUES OF A LIGHT DIMMER
For detailed appliance information, a help manual should be utilized each
brand/model/type. But you can use the data that follows as a guide as you analyze
the defects and defects of Light Dimmer.
Troubleshooting Guide
1. Conduct a quick diagnosis of the trouble symptom and repair the defective set in
the shortest possible time. Do not troubleshoot a Light Dimmer unless you have
determined the fault. Trace the fault from the electrical circuit section.
2. When troubleshooting integrated circuits (ICs) in the electrical/electronic circuit
section, do not remove the IC from the PCB. Secure a circuit diagram from the
manufacturer to help you identify the function of the IC. Consider the pin out of the
IC.
3. When troubleshooting in the electrical/ electronic circuit section, prior to pre-
testing, consider voltage measurement on components first before removing it for
testing. If the measured voltage is normal, the component might be the cause of the
problem. Either way, if the measured voltage is not normal (increased or decreased)
the preceding circuit/ components might be the cause.
5
4. If the trouble symptom is caused by aging components, the defective component
is usually one of them. However, in high-power-handling circuits, a defective
component may cause other components to malfunction.
5. Be familiar with the usual defects of components. (e.g., capacitors usually become
leaky, shorted or open/ resistor increase their resistance when they become
defective/ semiconductors such as transistors usually become open or shorted)
6. Do not replace an opened fuse or burned resistor unless you have corrected the
trouble.
7. Always suspect a faulty contact on mechanical switch circuit rather than defective
electronic components.
8. When measuring resistance in the circuit, make sure that the circuit is OFF and
power is not being supplied in the circuit, and that stored charges in capacitors are
properly discharged. Failure to do so can damage the volt-ohm-milliammeter (VOM)
and the circuit due to the low resistance of the ohmmeter.
9. While using a VOM for in-circuit resistance measurement, always exchange the
setting of positive and negative probes. Take the higher meter reading with the
approximate resistance.
10. Use soldering irons with the proper power rating to prevent the components and
the circuit board from being overheated and damaged. Soldering iron tips should be
cleaned and preferably slim.
11. Use proper tools and soldering aids when troubleshooting PCB. Ground the
soldering iron to avoid damaging ICs and transistors.
12. Dry solder joints are hard to detect. However, when they are found or suspected,
remove the components from the PCB; then, file or clean the leads and solder the
joints back. Reheating dry joints with a new soldering lead is another remedy. When
re-soldering, make sure you do not overheat the components. Overheating the PCB
may cause the copper layer on it to warp and peel off.
13. USE Personal Protective Equipment.
SERVICE INFORMATION FOR A LIGHT DIMMER
Service information for a light dimmer is needed for accurate and complete
information in servicing a unit. Discussing and advising the customers of the status
is necessary for the serviceability of the unit.
Flowchart - a diagram that uses graphic symbols to depict the nature and flow of
the steps in a process.
6
Process - a series of actions, changes, or functions bringing about a result.
Standard operating procedure (SOP) – a routine of step-by-step instructions
compiled by organizations to help workers carry out complex routine operations. SOP
is extensively employed to assist with working safely. They are called SWMS (safe
work methods statements), they are usually preceded by various methods of
analyzing tasks or jobs to be performed in a workplace.
A customer index is the information of the customer, the contact, product/ brand
of the unit, the complaint, the condition and the initial diagnosis of the technician.
(accomplish the service information form)
CUSTOMER INDEX
Customer’s name: ________________________________ Date: __________
Cust. Address: ____________________________________________________
Product/Brand Name: ____________________________________________
Serial Number: ___________________________________________________
Complain: ________________________________________________________
___________________________________________________________________
___________________________________________________________________
Condition/Remarks:
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Diagnosis: ________________________________________________________
___________________________________________________________________
___________________________________________________________________
Customer: Student Technician:
______________________ ___________________________
Teacher Initial: _____________________
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START
ü RECEIVE THE UNIT to
the owner.
PROCESS
1. Ask the owner what is the
problem with the unit?
2. Do a visual inspection of
the unit.
3. Do a pre-testing of the
unit.
4. After the pre-testing, the
unit.
5. Inform the owner about
the findings of conducted
pre-testing procedure.
6. Ask the owner for the
repair of the unit.
If the answer is No…
ü The process will END.
If the answer is YES…
PROCESS
1. Proceed to the next process which is identifying the faults and defects of the
unit.
2. The next step is troubleshooting.
3. The next step is to replace the defective components.
4. The final step is testing the unit.
If bad go back to the process of troubleshooting. If good, it is the END of servicing.
RESPONSIBLE PERSON FOR A LIGHT DIMMER
It would be wise if there is a person responsible to diagnose for defects and damage
before receiving them so that you can discuss with the customer any possible
replacements whenever some parts are found defective.
Manager – is responsible for planning, directing and overseeing the operations and
fiscal health of a business unit, division, department, or operating unit within an
organization.
The job description of a manager describes as the leader of a group of people or lead
the functional unit of the business. A GOOD MANAGER must have these skills:
• Offer and receive consistent feedback • Acknowledge others
• Practice active listening • Set achievable goals
• Set a positive example • Provide training
• Support collaboration • Improve leadership skills
• Provide clarity • Understand your role
8
Supervisor - a person who supervises a person or an activity. Also known as
foreman, boss, oversees, facilitator, monitor, area coordinator. A low-level
management position that is primarily based on authority over a worker or charge of
a workplace. The supervisor is anyone who oversees and manages a team or
individual to ensure that they are performing effectively and satisfied in their specific
job.
The ROLE and RESPONSIBILITIES OF A SUPERVISOR
1. Is direct employee contact to respond to employees' needs, problems and
satisfaction.
2. It is the direct link between the management and the workforce.
3. Most effective in developing job training, safety attitudes, safe working
methods and identifying unsafe acts.
Technician – a person skilled in mechanical or industrial techniques or a particular
technical field. The following procedure may be done by a technician:
1. Check if the materials and tools are complete in terms of quantity and
specification.
2. Check the physical condition of tools, (check tools against the specification,
quantity, and quality,) see to it that parts are complete, from damages.
3. Check the accessories of each component and tool. See to it that nothing is
missing.
4. If any of the components or tools is found missing or defective, report it
immediately to the supply officer or teacher.
5. Get a replacement for the components and tools found defective.
6. Sign the form as you receive components and tools.
7. Store the received components and tools in a safe area or storeroom nearest
your workplace.
8. Always handle the components and tools carefully. (Avoid dropping the tools
on the floor; do not expose tools and components to sunlight or rains).
9
Let Us Practice
WORKSHEET 1
Name: Date:
Gr. & Sec. Teacher:
ACTIVITY TITLE: PRE-TESTING PROCEDURE OF A LIGHT DIMMER
DIRECTIONS: Answer the following questions in the answer sheet. You will be
graded based on the scoring rubric below.
1. Why is it important to ask first the owner about the problem of the units?
___________________________________________________________________________
___________________________________________________________________________
_________________________________________________________
2. Why you should observe the polarity when replacing a component?
___________________________________________________________________________
___________________________________________________________________________
_________________________________________________________
3. As a student, can you apply the pre-testing procedure in a classroom scenario?
_____________________________________________________________________________
_____________________________________________________________________________
________________________________________________________
Criteria Very Good Good Fair Needs
(5 Points) (4 Points) (3 Points) Improvement
(1 Point)
Knowledge Students were Students Students were There is an
and able to convey were able to able to convey attempt to
Understanding several ideas convey a few limited ideas answer but
on the topic ideas on the on the topic irrelevant to
with topic with with little the topic.
a good degree some degree knowledge Incomplete
of knowledge of knowledge sentence.
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Check your understanding 1.
Directions: Write TRUE if the statement is correct. If not, change the underlined
word/s to make the statement correct. Do this on your answer sheet.
1. To avoid an open circuit to nearby components, use needle-pointed probes for
better contact.
2. Check the VOM of the unit with an ohmmeter for safety reasons, and record
your findings.
3. You must recognize the problem/complaint of the owner to the unit.
4. Observe the polarity of the components when replacing them.
5. Apply careful investigation inspection on the parts/components.
Let Us Practice More
Directions: Identify the correct order in pre-testing a light dimmer. Write number 1
as the first step up to number 6 as the last. Do this on your answer sheet.
_______ Perform visual inspection into the unit.
_______ Determine the specific problem.
_______ Record your findings for your reference to troubleshooting/repairing.
_______ Check the AC plug of the unit with an ohmmeter and record your
findings.
_______ Inform the owner about the findings of conducted pre-testing
procedure.
_______ Make sure that you know how to operate a light dimmer. If not, review
the operating manual as well as the service manual (if available) of
the unit before its testing and operation.
WORKSHEET 2
Name: Date:
Gr. & Sec. Teacher:
ACTIVITY TITLE: COMMON FAULTS AND DEFECTS OF A LIGHT DIMMER
Direction: Complete the chart by filling up the necessary information.
PROBLEM / CHECKS TO BE MADE SYSTEM DEFECTS /
SYMPTOMS FAULTS
Check for an open AC cord
or wiring.
11
Defective switch /
electronic system
control
Check for a defective bulb.
Defective receptacle
bulb
DOESN’T LIGHT Defective TRIAC
Check for a defective DIAC. Defective DIAC
Check for a defective mylar
capacitor.
Defective resistor
Defective potentiometer
Check for a defective TRIAC
Check for a defective
DIAC
Check for a defective mylar
LIGHT DOESN’T DIM capacitor
Check for a defective
resistor
Check for a defective
potentiometer
Check your understanding 2
Directions: Match column A with column B. Write only the letter of your answer on
your activity sheet.
Column A Column B
1. Open switch A. Replace potentiometer
2. No contact potentiometer B. Replace receptacle bulbs
3. Check for defective TRIAC C. Replace wiring/AC Cord
4. Open AC Cord/Wiring D. Replace with switch
5. Busted bulb E. Defective TRIAC
Let Us Remember
As an EPAS student, you should apply a pre-testing procedure to avoid damage to
the unit.
Using Personal Protective Equipment (PPE) will protect you from the risk of injury
or illness, always wearing this during laboratory works or pre-testing procedure
will prevent an accident.
Precautionary measures should be applied when dealing with AC units and
components to avoid electric shock and loss of life.
12
Identifying the defects and faults in the process of troubleshooting is helpful on
what to check and replacing components.
Possible faults can be the remedy to the trouble of the unit.
By doing the troubleshooting process it can locate and repair faults in equipment
after they have occurred.
Troubleshooting can be a systematic approach to locating the cause of a fault in
an electronic circuit or system.
Manager, Supervisor and Technician have different tasks of responsibilities to
ensure the best service.
A position is simply the role of a person in a specific job, but it must understand
each role and must have healthy communication and respect for each other.
In servicing there is always a process to be followed to ensure the standard of
service, so the procedures must be suited to the literacy levels of the user and as
part of this, the readability of procedures is important.
The flowchart must be done accordingly to each process of services.
Let Us Assess
Directions: Choose the letter of the best answer and write it on your answer sheet.
1. What to secure in identifying the function of the IC, it must consider the pin out
of the IC?
A. chart form C. manual operations
B. circuit diagram D. service form
2. What is the cause of the trouble symptom if the defective component is usually
one of the component's symptoms?
A. aging C. cracking
B. burning D. mishandling
3. What is the first thing to do when troubleshooting an electrical/electronic circuit
section?
A. continuity testing C. visual check
B. resistance measurement D. voltage measurement
4. What is the cause of the unusual behavior in a defective component?
A. good C. open
B. leaky D. shorted
5. This is a form of a check that ensures the circuit is turned OFF and that no
power is being supplied to it.
A. physical testing C. visual appearance
B. resistance measurement D. voltage measurement
13
6. To prevent the component and circuit board from overheating when soldering,
which of the following needs to consider?
A. brand name C. power rating
B. pointed tip D. size
7. This is one of the remedies in a dry part joint in the troubleshooting component.
A. clean the lead C. peeling off
B. desoldering D. reheating
8. It refers to a diagram that uses graphic symbols to depict the nature and flow of
the steps in a process.
A. block diagram C. pictorial diagram
B. flowchart D. schematic diagram
9. Refers to a person skilled in mechanical or industrial techniques or a particular
technical field.
A. manager C. teacher
B. supervisor D. technician
10. It has the information of the customer and the unit to be served.
A. booklet C. information
B. customer index D. service form
Let Us Enhance
WORKSHEET 3
Name: Date:
Gr. & Sec. Teacher:
ACTIVITY TITLE: SERVICE INFORMATION FOR A LIGHT DIMMER
Directions: Create a reenactment about the flowchart service and take a picture of
your reenactment. You can ask the help of your family. The conversation can be in
English, Tagalog or a combination of English and Tagalog. Paste your pictures on a
long bond paper.
PERFORMANCE CRITERIA RUBRICS
Criteria Description Legend
Application procedure Knowledge and skills in
making the project were
shown.
Accuracy The required output was
The score for each
attained
criterion:
Safety Work with no casualties
5 is the highest
Creativity The photos were 1 is the lowest
creatively presented
Time Finished the task within
the allotted time
14
Check your understanding 3
Directions: Identify the following job descriptions, write T if it is the role of the
technician, M for manager and S for supervisor. Write the correct answer on your
answer sheet.
_______1. Direct employee contact to respond to employee's needs, problems
and satisfaction.
_______2. Check the accessories of each component and tool. Ensures that
nothing is missing.
_______3. Leads the functional unit of the business.
_______4. He supervises a person or an activity.
_______5. Signs the form for the received components and tools.
Let Us Reflect
In today’s topic, we must realize that obtaining and acquiring skills such as
diagnosing, and servicing takes a big responsibility since we are getting and
establishing the kind of trust from our clients. Therefore, being a student, you must
take your learning seriously and do it one step at a time.
15
16
Let Us Enhance Let Us Assess
1. S 1. B
2. T 2. A
3. M 3. D
4. S 4. A
5. T 5. B
6. C
7. D
8. B
9. D
10. B
Let Us Practice More Let Us Practice! Let Us Try!
1.D 1. Short Circuit 1. B
2.A 2. AC Plug 2. A
3.E 3. True 3. D
4.C
4. True 4. A
5.B
5. Physical 5. B
6. C
7. D
8. B
9. D
10. B
Answer Key
References
DepEd Curriculum Guide in TLE – EPAS 9-12, 2016, Department of Education, Pasig
City, Philippines.
Enriquez, M. T. Electronics Technology: Vol. IV. Souvenir Publications, Inc. (2003).
812 St., Binondo, Manila, Philippines.
Galpo, Patrick R., Florentino Torres High School, EPAS 10 Servicing Light Dimmer
Tan, M. Q., Gantalao, F. T., & Lasala, R. M. Simple Electronics. Andes Mountain
Printers. (2004). #25 Francisco St., Malinta, Valenzuela City, Philippines
Websites:
Indeed, Career Guided, November 26, 2020. https://www.indeed.com/career-
advice/career-development/responsibilities-of-a-supervisor.
Light Dimmer, February 22, 2021. https://en.wikipedia.org/wiki/Dimmer.
The Telegraph jobs, November 7, 2017. https://jobs.telegraph.co.uk /article/what-
are-the-main-responsibilities-of-managers.
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For inquiries or feedback, please write or call:
Department of Education – Davao City Division
Elpidio Quirino Ave., Poblacion District, Davao City, 8000
Davao del Sur
Telefax: (082) 224-3274, (082) 222-1672
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