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Sample Paper - 124

The document is a sample test paper for the position of Customer Service Representative (CSR) covering various subjects including Numerical and Mathematical Ability, English Language and Grammar, Computer and Co-operation Awareness, Reasoning Talent, and Banking & General Knowledge. It consists of multiple-choice questions (MCQs) designed to assess candidates' knowledge and skills relevant to the position. Each section contains questions with options for answers, aimed at preparing candidates for the examination.

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38 views4 pages

Sample Paper - 124

The document is a sample test paper for the position of Customer Service Representative (CSR) covering various subjects including Numerical and Mathematical Ability, English Language and Grammar, Computer and Co-operation Awareness, Reasoning Talent, and Banking & General Knowledge. It consists of multiple-choice questions (MCQs) designed to assess candidates' knowledge and skills relevant to the position. Each section contains questions with options for answers, aimed at preparing candidates for the examination.

Uploaded by

sanjayrathod79697
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Sample Test Paper for the Post of Customer Service Representative (CSR)

– Marketing and Operations (Clerical Grade) (EXAM CODE 124)

Please study and prepare for the subjects applicable to the test you are appearing,
find out the subjects from the “Instructions to Candidate.”

(Q.No. 001 to 040) Numerical and Mathematical Ability

001. 1/0.04 is equal to


a. 1/40 b. 2/5 b. 5/2 d. 25

002. The sum of 15% of a particular number and 10% of the same number
is 70. What is the twice of that number?
a. 560 b. 280 c. 440 d. 140

003. In the following number series only one number is wrong. Find out
the wrong number.
6, 9, 15, 21, 24, 28, 30
a. 21 b. 24 c. 28 d. 9

004. The average monthly income of A and B is Rs. 14000, that of B and C
is Rs. 15600 and A and C is Rs. 14400. The monthly income of C is:
a. Rs. 16000 b. Rs. 15000 c. Rs. 14000 d. Rs. 15500

005. The ratio of two numbers is 3:8 and their difference is 115. The
smaller of the two numbers is:
a. 184 b. 194 c. 69 d. 59

(Q. No. 041 to 060) English Language and Grammar

(041 – 043) In each of the following questions, find the correctly spelt
word.

041. a. Recommandation b. Recammandation


c. Recomandation d. Recommendation

042. a. Surveilance b. Surveillance


c. Survellance d. Survaillance

043. a. Gaurantee b. Garuntee


c. Guarantee d. Guaruntee
Directions (Q. No. 044 to 045) Out of four alternatives, pick out the most
effective word to fill in the blank to make the sentence meaningfully
complete.
044. Shraddha is a singer. She sings ____________.

a. beautiful b. beautifully c. beauty d. beautifulness

045. After ______ breakfast, Sylvie arrived and took Emily and Jonathan
out to see ______ mares?
a. No article required, the b. a, a
c. the, an d. a, none of these

(Q. No. 061 to 080) Computer and Co-operation Awareness

061. MS Word is an example of _____________


एमएस वडर् हे ____________ चे उदाहरण आहे .

a. an operating system b. a processing device


c. application software d. an input device

062. Which of these is pointing and draw device?


खालीलपैकी पॉईंिटंग आिण ड्रॉ िड हाइस कोणती आहे ?

a. Mouse b. Scanner
c. Printer d. Keyboard

063. By default your documents print in ____________ mode.


तुमचे द तऐवज बाय िडफॉ ट ____________ मोडम ये छापले जातात.

a. Landscape b. Portrait
c. Page Setup d. Print View

064. Which of the following is not one of the features of Co-operative


societies?
खालीलपैकी कोणते सहकारी सं थांचे वैिश य नाही?

a. Voluntary membership b. Legal Status


c. Limited liability d. Profit Orientation

065. Who has limited liability in the Co-operative society?

सहकारी सं थेम ये कोणाची मयार्िदत दािय व आहे ?

a. Mananging Committee b.Registrar


c. Members d. Secretary
(Q. No. 081 to 100) Reasoning Talent

081. ZA2, YB4, XC8, WD16, ?


a. EV32 b. VE32
c. TU32 d. UT32

082. Tanya is older than Eric. Cliff is older than Tanya. Eric is older than
Cliff. If the first two statements are true, then third statement is ?
तािनया एिरकपेक्षा वयाने मोठी आहे . िक्लफ तािनयापेक्षा मोठा आहे . एिरक िक्लफपेक्षा वयाने मोठा
आहे . जर पिहली दोन िवधाने स य असतील तर ितसरे िवधान काय असेल?

a. TRUE b. UNCERTAIN
c. FALSE d. CANNOT DETERMINE

083. Arrange the words in accurate sequence.


श दांची अचूक क्रमाने मांडणी करा.

1.Word, 2.Paragraph, 3.Sentence, 4.Letters, 5.Phrase


a. 4,1,5,2,3 b. 4,1,3,5,2
c. 4,2,5,1,3 d. 4,1,5,3,2

084. A, P, R, X, S and Z are sitting in a row. S and Z are in the centre. A and
P are at the ends. R is sitting to the left of A. Who is to the right of P?
A, P, R, X, S आिण Z एका ओळीत बसलेले आहे त. S आिण Z म यभागी आहे त. A आिण P
शेवट या दो ही टोकाला आहे त. R हा A या डावीकडे बसला आहे . तर P या उजवीकडे कोण
आहे ?

a. A b. Z c. S d. X

085. Ramesh ranks 13th in the class of 33 students. There are 5 students
below Suresh rankwise. How many students are there between
Ramesh and Suresh?
33 िव या यार्ं या वगार्त रमेश 13 या क्रमांकावर आहे . गण
ु व ते या क्रमवारीत सरु े श या खाली
5 िव याथीर् आहे त. तर रमेश आिण सरु े श यां यात िकती िव याथीर् आहे त?

a. 12 b. 14 c. 15 d. 16

(Q. No. 101 to 120) Banking & General Knowledge

101. Which Prime Minister was also the RBI governer?


खालीलपैकी कोणते पंतप्रधान RBI चे ग हनर्र होते?

a. Charan Singh b. H. D. Deve Gowda


c. P. V. Narasimha Rao d. Manmohan Singh
102. Which is the first bank established in India?
भारतात थापन झालेली पिहली बँक कोणती आहे ?

a. Bank of Calcutta b. Bank of Hindustan


c. General Bank of India d. State Bank of India

103. What is the number of Rajya Sabha Seats from Maharashtra?


महारा ट्र रा यात रा यसभे या एकूण िकती जागा आहे त?

a. 17 b. 18 c. 19 d. 20

104. The river Koyna joins the river Krishna at ___________.


कोयना नदी कृ णा नदीला ___________ येथे िमळते.

a. Satara b. Karad
c. Kolhapur d. Mahabaleshwar

105. What is the largest district in Maharashtra in terms of area?


क्षेत्रफळा या टीने महारा ट्रातील सवार्त मोठा िज हा कोणता आहे ?

a. Pune b. Ahmednagar
c. Nagpur d. Aurangabad

****

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