Chapter 5: Information System Introduction to Business

1. What is the primary function of input devices in a computer system?

A) Processing data
B) Storing data
C) Extracting data
D) Introducing data
2. Which of the following is an example of an output device in a computer system?
A) Keyboard
B) Scanner
C) Printer
D) Mouse
3. Which component of a computer system can be referred to as the "brain" of the computer?
A) Input device
B) Output device
C) Central Processing Unit (CPU)
D) Storage facility
4. What is the main role of the central processing unit (CPU) in a computer system?
A) Storing data
B) Displaying information
C) Processing data
D) Printing documents
5. Which of the following is a storage facility commonly used in computers to save data for future
use?
A) Speaker
B) Monitor
C) Hard Drive
D) Mouse
6. Which of the following is NOT an input device?
A) Barcode reader
B) Monitor
C) Keyboard
D) Mouse
7. Which computer system component is responsible for producing sound output?
A) Central Processing Unit (CPU)
B) Printer
C) Speaker
D) Scanner
8. What is the primary function of an output device in a computer system?
A) Inputting data
B) Processing data
C) Extracting processed information
D) Saving data

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9. Which computer system component is responsible for displaying text and graphics to the user?
A) Scanner
B) Keyboard
C) Screen (Visual Display Unit)
D) Central Processing Unit (CPU)
10. Which computer system component is responsible for reading barcodes for inventory
management?
A) Mouse
B) Keyboard
C) Scanner
D) Printer
11. Which computer system component is responsible for temporarily storing data currently being
processed?
A) Output device
B) Input device
C) Central Processing Unit (CPU)
D) Storage facility
12. What is the primary function of the central processing unit (CPU) in a computer system, besides
processing data?
A) Displaying graphics on the monitor
B) Providing electrical power to the computer
C) Storing data in the computer's memory
D) Managing and executing various tasks simultaneously (multitasking)
13. Which of the following is NOT an input device but can be used to i nteract with a computer
system?
A) Microphone
B) Touchscreen
C) Monitor
D) Graphics tablet
14. Which computer system component is responsible for translating processed data into a human-
readable format, such as text or images?
A) Input device
B) Central Processing Unit (CPU)
C) Output device
D) Storage facility
15. Which output device is primarily responsible for producing a hard copy of documents and
images?
A) Speaker
B) Monitor
C) Printer
D) Projector

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16. In a computer system, what component is responsible for converting electrical signals into
sound waves for audio output?
A) Monitor
B) CPU
C) Speaker
D) Keyboard
17. Which computer system component is responsible for interpreting and executing the
instructions of a computer program?
A) Input device
B) Output device
C) Central Processing Unit (CPU)
D) Storage facility
18. What does computer hardware encompass in addition to the computers themselves?
A) Software components
B) Peripheral equipment
C) Internet connectivity
D) Network cables
19. What has the globalization of the business environment led to in terms of computer usage?
A) Decreased reliance on laptops
B) Reduced need for computer networks
C) Widespread use of portable laptop computers
D) Increased use of supercomputers
20. What is an Intranet system?
A) A private network for internet browsing
B) A system only available to customers
C) A system that looks like the Internet but is only available to employees
D) An external website for company information
21. Which input device is commonly used for typing text and entering commands into a computer?
A) Optical mark reader (OMR)
B) Touch-sensitive screen
C) Scanner
D) Keyboard
22. What type of input device allows users to draw, select, and interact with on-screen objects by
moving a pointer on the screen?
A) Voice data entry (VDE)
B) Magnetic ink character recognition (MICR)
C) Mouse
D) Barcodes
23. Which input device is primarily used for reading characters printed with magnetic ink, often
found on checks and bank documents?
A) Touch pad
B) Optical character recognition (OCR)
C) Magnetic ink character recognition (MICR)
D) Digital camera

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24. What input method involves using a scanning device to capture printed tex t and convert it into
digital text that a computer can process?
A) Optical mark reading (OMR)
B) Voice data entry (VDE)
C) Scanning and optical character recognition (OCR)
D) Barcodes and QR codes
25. Which output device is responsible for displaying text, graphics, and videos to the user?
A) Printer
B) Speaker
C) Monitor
D) Storage device
26. What type of output device is used to produce a hard copy of digital documents and images?
A) Storage device
B) Speaker
C) Projector
D) Printer
27. Which output device is used to produce sound or audio output in a computer system?
A) Monitor
B) Printer
C) Speaker
D) Touch pad
28. Which category of storage devices includes RAM and is used for temporarily storing data that
the computer is currently using?
A) Secondary storage
B) Tertiary storage
C) Offline storage
D) Primary storage (internal memory)
29. What type of storage devices are external to the computer and are typically used for long-term
data storage?
A) Tertiary storage
B) Secondary storage
C) Primary storage (internal memory)
D) Offline storage
30. Which category of storage devices includes devices like tape drives and archival storage used for
backup and long-term offline storage?
A) Primary storage (internal memory)
B) Tertiary storage
C) Secondary storage
D) Offline storage

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31. What is a common example of an input device that is usually integrated into a laptop or
notebook?
A) Touch-sensitive screen
B) Barcode reader
C) Magnetic ink character recognition (MICR)
D) Digital camera
32. What input method involves simulating physical key presses on a screen by touching specific
areas, such as a keyboard image?
A) Optical mark reading (OMR)
B) Voice data entry (VDE)
C) Touch-sensitive screens
D) Barcode scanning
33. Which input method requires specially formatted characters printed in magnetic ink and is
commonly used in the banking industry for cheques and deposit slips?
A) Optical character recognition (OCR)
B) Scanners
C) Magnetic ink character recognition (MICR)
D) Voice data entry (VDE)
34. What input method involves marking a pre-printed form with a pen or typed line in designated
boxes that are then read by a device?
A) Optical mark reading (OMR)
B) Mice and trackballs
C) Scanners
D) Barcodes
35. Which input devices are used for translating text or illustrations printed on paper into a digital
format that computers can use?
A) Mice and trackballs
B) Voice data entry (VDE)
C) Scanners and optical character recognition (OCR)
D) Touch-sensitive screens
36. What type of hand-operated devices use internal sensors to detect motion and control the
cursor on a computer screen?
A) Mice and trackballs
B) Voice data entry (VDE)
C) Touch-sensitive screens
D) Digital cameras
37. What input method involves entering data into a computer system using voice commands via a
microphone?
A) Optical mark reading (OMR)
B) Barcode scanning
C) Voice data entry (VDE)
D) Touch-sensitive screens

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38. What types of codes, known for their fast readability and greater storage capacity, are often
used for product labeling and can be read by electronic readers?
A) Magnetic ink characters
B) Optical marks
C) QR (quick response) codes
D) Barcodes
39. What does EPOS stand for, which is integrated with barcode readers for instant payment for
goods?
A) Electronic Product Ordering System
B) Efficient Point of Sale
C) Electronic Point of Sale
D) Enhanced Payment Online System
40. What type of device captures images and videos in digital form, allowing for easy transfer and
manipulation on a computer?
A) Barcode reader
B) Magnetic ink character recognition (MICR)
C) Digital camera
D) Optical mark reader (OMR)
41. What is the primary function of an output device in a computer system?
A) Providing data and instructions
B) Processing data
C) Receiving and presenting processed data
D) Storing data
42. Which output device is similar to a television screen and provides visual output from a computer
for text and graphics?
A) Printer
B) Monitor
C) Projector
D) Sound card
43. What type of device is commonly used to print computer output onto paper, either in color or
black and white?
A) Sound card
B) Projector
C) Monitor
D) Printer
44. Which output device is responsible for producing sound output in a computer system, often
facilitated by a sound card?
A) Printer
B) Projector
C) Monitor
D) Speakers and headsets

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45. Where is the output of a projector displayed?

A) On a television screen
B) On a computer monitor
C) On a projection screen or surface
D) In a storage device
46. Which of the following can be used as an output device for storing computer data?
A) Monitor
B) Projector
C) DVD or CD-ROM
D) Sound card
47. What kind of device is a combination of speakers and microphones, often used by gamers for
audio input and output?
A) Monitor
B) Sound card
C) Headsets
D) Printer
48. Which output device provides a temporary visual display and loses the image when the power is
removed?
A) Monitor
B) Sound card
C) Printer
D) Projector
49. Which of the following is NOT an example of a common storage device for computer output?
A) USB flash disk
B) Blu-ray drive
C) Monitor
D) External hard disk drive
50. Which output device is used to translate digital output into a visual display projected onto a
screen or surface?
A) Printer
B) Sound card
C) Projector
D) Headsets
51. What is the primary function of primary storage (internal memory) in a computer system?
A) Storing data for long-term use
B) Providing temporary storage directly accessible by the CPU
C) Archiving rarely accessed information
D) Storing data offline
52. Which type of storage is volatile by nature and is erased when the power is turned off?
A) Secondary storage
B) Tertiary storage
C) Offline storage
D) Primary storage (internal memory)

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53. The primary purpose of secondary storage (external memory) in a computer system is to archive
rarely accessed information.
A) True
B) False
54. What type of storage media is typically used for archiving and is slower than secondary storage?
A) USB flash drives
B) Floppy disks
C) Blu-ray drives
D) Tertiary storage
55. What is offline storage, and how does it differ from other storage types?
A) Offline storage is used for frequently accessed data.
B) Offline storage is connected to the CPU at all times.
C) Offline storage is physically removed or disconnected and requires human intervention for
access.
D) Offline storage is the same as primary storage.
56. Which component of the computer system uses primary storage (internal memory) for
temporarily storing data during processing?
A) Keyboard
B) Monitor
C) Central Processing Unit (CPU)
D) Printer
57. What does IT primarily focus on?
A) Managing and organizing data
B) Developing and maintaining software
C) Hardware and software infrastructure
D) Analyzing and interpreting data
58. Database Administrator is an example of an IT role.
A) True
B) False
59. What aspect of IT deals with the physical components of computer systems?
A) Networking
B) Software development
C) Hardware
D) Data analysis
60. What is the primary focus of Information Systems (IS)?
A) Managing computer hardware
B) Storing and organizing data
C) Leveraging technology to support business processes
D) Developing software applications
61. Which of the following is a primary role within Information Systems (IS)?
A) Network Technician
B) Software Developer
C) Business Process Analyst
D) Hardware Technician

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62. Which field primarily focuses on technology infrastructure, including hardware and software
components?
A) IT
B) IS
C) They have the same focus
D) Neither IT nor IS focuses on technology infrastructure
63. Which field primarily focuses on using technology to support business operations and decision-
making?
A) IT
B) IS
C) They have the same focus
D) Neither IT nor IS focuses on business operations
64. What is a key distinction between IT and IS?
A) IT involves managing people, while IS focuses on technology.
B) IT focuses on software development, while IS focuses on hardware.
C) IT deals with technology infrastructure, while IS deals with applying technology to
business needs.
D) IT and IS are interchangeable terms with no real difference.
65. Which field is more concerned with the strategic use of technology to achieve business goals?
A) IT
B) IS
C) Both IT and IS equally
D) Neither IT nor IS
66. What does Information Technology (IT) primarily involve?
A) Collecting and processing data
B) Using computers and telecommunications equipment to manipulate data
C) Managing business operations
D) Decision-making processes
67. Which technologies are typically associated with Information Technology (IT)?
A) Television and radio
B) Telephone and radio
C) Computers and computer networks
D) Data processing machines
68. What is the main focus of Information Technology (IT)?
A) Software and hardware systems
B) Business operations and management
C) Collecting and distributing data
D) Interaction with technology
69. What does an Information System (IS) primarily encompass?
A) Using computers to manipulate data
B) Complementary networks of software and hardware for data processing
C) Managing telecommunications equipment
D) Decision-making processes

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70. How do Information Systems (IS) support organizations?

A) By providing data storage only
B) By supporting operations, management, and decision-making processes
C) By focusing solely on data collection
D) By managing hardware and software infrastructure
71. What makes the term 'information system' broader than 'information technology'?
A) Information systems deal only with software and hardware.
B) Information technology focuses on business processes.
C) Information systems include how people interact with technology to support business
processes.
D) Information systems do not involve hardware and software.
72. In which field is the focus more on the physical components of technology, such as se rvers and
routers?
A) IT
B) IS
C) Both IT and IS equally
D) Neither IT nor IS
73. Which field includes the design and implementation of technology solutions to address specific
business needs?
A) IT
B) IS
C) Both IT and IS equally
D) Neither IT nor IS
74. What does the term 'information system' encompass that 'information technology' does not?
A) The management of computer networks
B) The way people interact with technology to support business processes
C) The development of software applications
D) The study of hardware components
75. What is the key difference between Information Systems (IS) and Information Technology (IT)?
A) IS focuses on hardware, while IT focuses on software.
B) IT deals with business processes, while IS deals with technology infrastructure .
C) IS encompasses the interaction of people with technology, while IT primarily involves data
manipulation.
D) IT is a broader term than IS.
76. A computer system comprises four key components: 1) Input, 2) Process, 3) Output, & 4)
__________.
A) Furniture
B) Human
C) Network
D) Storage

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77. RAM is an example of ___________________.

A) Input Device
B) Output Device
C) Storage Device
D) Processing Device
78. LAN is an example of _____________________.
A) Networking Device
B) Output Device
C) Storage Device
D) Processing Device
79. ROM is an example of __________________.
A) Primary Storage
B) Secondary Storage
80. Examples of touch-sensitive screens include automated payment booths used to buy train or
bus tickets and bank ATM machines.
A) True
B) False
81. MICR is an example of Output Device.
A) True
B) False
82. EPOS stands for _______________________________________.
A) Electronic Point of Sale
B) Enterprise Point of Sale
C) Electronic Part of Sale
D) Electronic Part of Service
83. Common, simple and cheap are examples of:
A) Keyboard
B) MICR
C) OMR
D) DSLR
84. An/A _____________________ is the part of a computer system that receives the processed
data from the computer and presents it in some way.
A) Input Device
B) Output Device
C) Storage Device
D) Processing Device
85. Information System is an umbrella term and Information Technology is a part of Information
System.
A) True
B) False
86. A set of interacting components that operate together to accomplish a purpose is called system.
A) True
B) False

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87. What is a system in the context of information systems?

A) A computer program
B) A set of interacting components working together for a purpose
C) An individual computer
D) A network of cables and wires
88. Which of the following is NOT an element of a system?
A) Goals
B) Environment
C) Boundaries
D) Ethics
89. What is the function of the boundary in a system?
A) It defines the goals of the system.
B) It limits the system's interactions with the environment.
C) It processes data within the system.
D) It determines the system's inputs and outputs.
90. In a closed system, how does the environment affect the system?
A) The environment has no effect on the system.
B) The environment has a significant impact on the system.
C) The system is completely isolated from the environment.
D) The system adapts to changes in the environment.
91. Which of the following is a real-world example of a closed system?
A) A manufacturing plant
B) A scientific experiment
C) A social media platform
D) An online shopping website
92. What type of system do businesses, social systems, and information systems typically
represent?
A) Closed systems
B) Isolated systems
C) Open systems
D) Autonomous systems
93. Which of the following is an example of an open system?
A) A sealed bottle of water
B) A car engine
C) A computer's operating system
D) A social media platform
94. In Closed System, the environment has no effect on the system and the system has no effect on
the environment.
A) True
B) False
95. Deterministic systems use predetermined rules. Therefore have predicted operations.
A) True
B) False

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96. There are three types of system adaptations: 1. Deterministic System, 2. Probabilistic System &
3. Self-Organizing System
A) True
B) False
97. In a deterministic system, how is system behavior determined?
A) By assigning probabilities to future events
B) By using predetermined rules
C) By relying on self-organizing principles
D) By adapting to the environment
98. Which type of system assigns probabilities to future events, making its behavior less
predictable?
A) Deterministic systems
B) Probabilistic systems
C) Self-organizing systems
D) Closed systems
99. What is an example of a deterministic system?
A) A business forecasting sales based on past evidence
B) A machine following a set of predefined rules
C) Trade union negotiations adapting to changing circumstances
D) A computer program with unpredictable outputs
100. Which type of system is the most complex and continually changes to adapt to the
environment?
A) Deterministic systems
B) Probabilistic systems
C) Self-organizing systems
D) Closed systems
101. What do self-organizing or cybernetic systems heavily rely on for interaction?
A) Predefined rules
B) Probabilistic predictions
C) Interaction with people
D) Closed-loop feedback
102. Open loop control has inbuilt control very much like a thermostat in a heating system, they are
not responsive to changes in the environment.
A) True
B) False
103. Batch processing is the collection of a group of similar transactions over a period of time, and
their processing at a single time as a batch.
A) True
B) False
104. Transaction Processing System is used at the middle level of an organization
A) True
B) False

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105. An ES is a computer program that simulates the judgment and behavior of a human or an
organization that has expert knowledge and experience in a particular field.
A) True
B) False
106. Management Information Systems used at the top level of the organization are usually
unstructured and strategic in nature.
A) True
B) False
107. What is the main purpose of control in an information system?
A) To monitor the environment
B) To maintain a stable system
C) To adapt to dynamic changes
D) To create a closed-loop system
108. Which type of control system is not responsive to changes in the environment and is suitable for
stable systems?
A) Closed loop control
B) Open loop control
C) Dynamic control
D) Adaptive control
109. In an open loop control system, where does control input come from?
A) It is generated internally within the system.
B) It is provided by external sensors and interaction with users.
C) It is predetermined and unchangeable.
D) It is responsive to changes in the environment.
110. What is the role of a sensor in a control system?
A) It measures the output from the system and determines a new value.
B) It sets predetermined limits for the control system.
C) It compares the new value with that of the standard.
D) It affects the feedback into the system.
111. What does a comparator do in a control system?
A) It measures the system's input.
B) It compares the new value with that of the standard.
C) It processes the control output.
D) It interacts with users to control the system.
112. What is the standard in a control system?
A) The predetermined limit set within the system.
B) The sensor's measurement of the output.
C) The feedback provided by the effector.
D) The dynamic changes in the environment.
113. What is the role of an effector in a control system?
A) It measures the system's input.
B) It compares the new value with that of the standard.
C) It processes the control output.
D) It affects the feedback into the system.

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114. What is the primary purpose of a Database Management System (DBMS) in an Information
System?
A) To process raw data into meaningful information
B) To manage electronic filing systems
C) To enter, store, organize, select, and retrieve data in a database
D) To secure data and information
115. Is the primary purpose of a Database Management System (DBMS) in an Information System to
process raw data into meaningful information?
A) True
B) False
116. What role does integration play in an Information System?
A) It provides a holistic view of data and information within an organization.
B) It secures data and ensures privacy.
C) It manages electronic filing systems.
D) It processes raw data into meaningful information.
117. What is the function of a network in an Information System?
A) To process raw data
B) To manage electronic filing systems
C) To provide a means for data and information transmission and sharing
D) To ensure data security
118. What does a Database in an Information System primarily do?
A) Process raw data into meaningful information
B) Store and organize data and information
C) Manage electronic filing systems
D) Provide a holistic view of data within an organization
119. Which element of an Information System focuses on turning raw, unorganized data into
meaningful and useful information?
A) Data
B) Database
C) Integration
D) Security and Privacy
120. What does Security and Privacy aim to ensure in an Information System?
A) Data integration
B) Data processing
C) Data confidentiality and protection
D) Data storage
121. In an Information System, which software is responsible for entering, storing, organizing,
selecting, and retrieving data in a database?
A) Data
B) Database
C) Database Management System (DBMS)
D) Integration software

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122. What are data in the context of information systems?

A) Qualitative variables about people
B) Quantitative variables about objects
C) Values recorded on paper
D) Values of both qualitative and quantitative variables
123. In what forms can data exist?
A) Only as numbers
B) Only as text recorded on paper
C) As numbers or text recorded on paper, electronic bits or bytes, or facts in the mind
D) Only as facts in the mind
124. What is the primary purpose of processing business data into meaningful information?
A) To store data in electronic memory
B) To record data on paper
C) To use it for specific purposes like business analysis and decision-making
D) To convert it into qualitative variables
125. What do large companies often use for managing very large databases?
A) Small filing cabinets
B) Data warehouses and data marts
C) Handwritten records
D) Personal computers
126. What is the primary function of a Database Management System (DBMS)?
A) To quickly and easily enter data into a database
B) To manage the database engine and schema
C) To facilitate the organization and manipulation of data
D) To replace end users in data management tasks
127. In the context of DBMS, what does the term "schema" refer to?
A) A database query language
B) The end user interface
C) The structure or design of the database
D) Data stored in the database
128. What role does a DBMS play in data management?
A) It replaces the need for end users to enter data.
B) It serves as an interface between end users and the database.
C) It solely focuses on data storage.
D) It manages the database engine only.
129. Which type of DBMS stores data in a hierarchical structure with parent-child relationships?
A) Network database
B) Relational database
C) Hierarchical database
D) Object-Oriented database

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130. What type of DBMS is known for its flexibility and ability to handle complex relationships among
data?
A) Relational database
B) NoSQL database
C) Object-Oriented database
D) Cloud-based database
131. Which type of DBMS is suitable for managing unstructured or semi-structured data and is known
for its scalability?
A) Columnar database management system (CDBMS)
B) In-memory database management system (IMDBMS)
C) NoSQL database management system
D) Network database management system
132. What are examples of popular DBMS types known for their ability to handle large volumes of
data and high performance?
A) Hierarchical and Network databases
B) Cloud-based and In-memory databases
C) Relational and Object-Oriented databases
D) Columnar and NoSQL databases
133. What is a computer network?
A) A single computer system
B) A group of computer systems linked by communication channels
C) A type of software application
D) A database management system
134. What is the primary purpose of computer networks in businesses?
A) To store data
B) To replace computer systems
C) To share data and information
D) To transmit audio and video
135. Which of the following is the most well-known computer network that connects millions of
users worldwide?
A) Intranet
B) Extranet
C) Local Area Network (LAN)
D) The Internet
136. What is the primary function of the World Wide Web (internet) on computer networks?
A) Sharing software applications
B) Online booking systems
C) Sharing devices like printers
D) Transmitting data and information over web pages
137. In a computer network, what does email primarily facilitate?
A) Sharing of printers
B) Online booking of flights
C) Instant messaging
D) Electronic communication through messages

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138. What type of communication is supported by computer networks like Skype?

A) Telephone communication
B) Video conferencing and internet-based communication
C) Postal mail services
D) Social media interactions
139. How do computer networks enable the sharing of software applications such as databases and
worksheets?
A) By replacing the need for software applications
B) By providing a platform for collaborative work
C) By physically transporting software to different computers
D) By limiting the use of software to a single computer
140. What does the term "system architecture" refer to in the context of computer systems?
A) The physical arrangement of computer components in a room
B) The way in which computer components are linked together and interact
C) The design of individual computer components
D) The type of software used in a computer system
141. In a centralized architecture, where is most of the processing performed?
A) On a single central computer
B) On multiple computers located throughout the organization
C) On individual user's personal computers
D) On cloud-based servers
142. What characterizes decentralized architectures in computer systems?
A) All processing is performed on a single central computer
B) Processing power is spread throughout the organization at various locations
C) Processing is outsourced to third-party data centers
D) All processing is done on individual user's personal computers
143. Which network configuration involves a central hub or node with indi vidual devices connected
to it?
A) Star network
B) Ring network
C) Bus network
D) Tree network
144. In a ring network, how are devices connected to one another?
A) In a circular chain, where each device is connected to the previous and next device
B) In a central hub-and-spoke configuration
C) In a linear fashion, with each device connected to a central server
D) In a random and non-hierarchical manner
145. What is a characteristic of a bus network configuration?
A) Devices are connected in a circular ring
B) Devices are connected to a central hub
C) Devices share a common communication line or "bus"
D) Devices are connected in a hierarchical tree structure

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146. Which network configuration is a combination of two or more simpler network topologies?
A) Star network
B) Ring network
C) Bus network
D) Tree network
147. In client-server computing, what is the role of the client?
A) Managing network resources
B) Providing network services
C) Running an application on a personal computer or workstation
D) Routing messages within the network
148. What is a server in the context of client-server computing?
A) An application on a personal computer
B) A machine dedicated to providing network resources
C) A client that manages network functions
D) A routing device within the network
149. How does a client access a server's capabilities in client-server computing?
A) Only specific clients designated by the server can access its capabilities.
B) Any user on the network can access the server's capabilities.
C) Clients and servers are isolated from each other and do not interact.
D) Servers can access clients' capabilities, but not vice versa.
150. What is the primary function of a file server in client-server computing?
A) Managing network resources
B) Routing messages within the network
C) Managing and controlling the routing of messages
D) Managing data files accessible to network users
151. Which type of server is responsible for routing messages from terminals and equipment to
various parts of the network?
A) File server
B) Network server
C) Print server
D) E-mail server
152. What is a common function of e-mail servers in client-server computing?
A) Managing network resources
B) Storing files and data
C) Processing database queries
D) Handling electronic mail communication
153. In client-server computing, what can a print server be used for?
A) Managing network resources
B) Routing messages within the network
C) Managing and controlling the routing of messages
D) Managing print jobs and printers on the network

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154. What does LAN stand for in networking?

A) Large Area Network
B) Local Access Network
C) Local Area Network
D) Long-distance Area Network
155. Which of the following is a characteristic of a LAN?
A) Covers a large geographical area
B) Typically used for connecting devices within a home or office
C) Connects computers and devices across countries
D) Operates using satellite links
156. What is the primary purpose of a Personal Area Network (PAN)?
A) Connecting devices within a city or town
B) Connecting devices within a single room or personal space
C) Connecting devices across a country
D) Connecting devices across the globe
157. In a Campus Area Network (CAN), where is it typically deployed?
A) Worldwide
B) Across multiple buildings or a university campus
C) Across a city or metropolitan area
D) Across countries or continents
158. What best describes the coverage of a Wide Area Network (WAN)?
A) Limited to a single room or personal space
B) Covers a city or metropolitan area
C) Spans a large geographical area, such as a country or the world
D) Connects devices within a campus or university
159. What is the primary purpose of an Enterprise Private Network (EPN)?
A) Providing internet access to the public
B) Connecting devices within a single home or office
C) Serving as a private network for a specific organization
D) Extending network coverage to an entire city
160. What is a key feature of a Virtual Private Network (VPN)?
A) Provides public internet access
B) Encrypts and secures communication over a public network
C) Connects devices within a single room
D) Operates without the need for any network hardware
161. Which type of information system is primarily used for automating production processes,
monitoring inventory, and handling customer orders?
A) Transaction Processing System (TPS)
B) Management Support System (MSS)
C) Decision Support System (DSS)
D) Expert System (ES)

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162. Which level of decision-making is typically supported by an Executive Information System (EIS)?
A) Operational
B) Tactical
C) Strategic
D) All of the above
163. What is the primary function of an Expert System (ES) in an organization?
A) Automating routine tasks
B) Supporting managerial decisions
C) Providing strategic insights
D) Mimicking human expertise in a specific domain
164. Which type of information system is used to improve the flow of communication and streamline
office tasks?
A) Transaction Processing System (TPS)
B) Decision Support System (DSS)
C) Office Automation System
D) Expert System (ES)
165. Which level of decision-making focuses on day-to-day operational activities and tasks?
A) Operational
B) Tactical
C) Strategic
D) Transactional
166. Which information system is designed to assist middle managers in making decisions related to
resource allocation and planning?
A) Executive Information System (EIS)
B) Transaction Processing System (TPS)
C) Expert System (ES)
D) Management Support System (MSS)
167. What is the primary goal of integrating information systems within a company?
A) To create separate systems for each department's specific problems
B) To streamline departmental operations independently
C) To achieve coordinated functionality across all systems
D) To isolate departmental data from one another
168. Which type of system is becoming an integral part of business strategy and often integrates
human resources, operations, and technology?
A) Transaction Processing System (TPS)
B) Management Support System (MSS)
C) Enterprise Resource Planning (ERP) system
D) Decision Support System (DSS)
169. What is the purpose of an integrated finance system?
A) To manage only accounts payable and receivable
B) To handle sales orders and customer records
C) To link various underlying modules and functions together
D) To focus solely on inventory control

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170. What is one advantage of integrated systems?

A) Lower overall system cost compared to standalone systems
B) Enhanced data security due to isolated modules
C) A more complete view and better-informed decisions
D) Reduced complexity and minimal risk of module failure
171. What is one disadvantage associated with integrated systems?
A) Lower overall system cost compared to standalone systems
B) Simplicity and reduced chances of errors
C) Greater risk of system failure if one module fails
D) Lower need for system support and customization
172. What is the primary characteristic of Batch Processing in a Transaction Processing System (TPS)?
A) Real-time processing of individual transactions
B) Processing transactions in predefined groups at scheduled times
C) Immediate response to user queries and requests
D) Transaction processing through online forms
173. In Batch Processing, when are transactions typically processed?
A) As soon as they occur
B) In real-time as they are entered
C) At scheduled intervals or times
D) Only during non-business hours
174. Which characteristic best describes Online Processing in a Transaction Processing System (TPS)?
A) Transactions are processed in predefined batches
B) Transactions are processed immediately as they occur
C) Transactions are processed only during business hours
D) Transactions are processed manually by users
175. What is a key feature of Real-Time Processing in a Transaction Processing System (TPS)?
A) Transactions are processed in offline mode
B) Transactions are processed with a delay
C) Transactions are processed immediately as they occur
D) Transactions are processed only in predefined batches
176. What is the primary purpose of a Management Support System (MSS)?
A) To automate routine transactions
B) To produce high-level analyses for better decision-making by managers
C) To manage customer relationships.
D) To process real-time data for online users
177. At the first level of an MSS, what does the information-reporting system use to produce
reports?
A) Real-time data collected by the TPS
B) Master database for high-level analyses
C) User-generated data entries
D) External sources of information

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178. Which of the following is a typical use of Data Warehouses within an MSS?
A) Managing routine transactions
B) Enhancing customer relationships
C) Gathering, securing, and analyzing data for various purposes
D) Processing data into useful information
179. What type of decisions does a Management Information System (MIS) typically support?
A) Unstructured decisions
B) Highly analytical decisions
C) Structured decisions
D) Random decisions
180. Which of the following best describes the focus of a Management Information System (MIS)?
A) External market analysis
B) Analytical capability for complex decisions
C) Reporting on existing operations
D) Data gathering and storage
181. What is a key characteristic of an MSS in terms of flexibility?
A) Highly flexible and adaptable to any data format
B) Relatively inflexible with little analytical capability
C) Supports unstructured decisions with ease
D) Focused on external rather than internal information
182. In an MSS, what type of information is typically processed and reported?
A) Random data entries from external sources
B) Historical and current data in structured formats
C) Unstructured data for complex analysis
D) Data with an external market focus
183. What is the primary purpose of a Decision Support System (DSS) in an organization?
A) To automate routine transactions
B) To provide quantitative data and predictive models for decision-making
C) To manage customer relationships
D) To process real-time data for online users
184. How does a DSS assist managers in decision-making?
A) By automating all decision-making processes
B) By providing real-time data analysis
C) By using interactive computer models to describe real-world processes
D) By focusing solely on historical data
185. In a DSS, what type of data does it primarily use from the internal database?
A) Historical data
B) Structured data
C) External market data
D) Unstructured data

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186. What is a key function of a DSS when answering "what if" questions?
A) It creates spreadsheets to show potential changes.
B) It relies on external market data for predictions.
C) It enables managers to enter specific values for modeling.
D) It automates all decision-making processes.
187. How do DSS models assist managers in making decisions?
A) By providing only historical data for reference
B) By automatically generating decisions without user input
C) By using formulas and equations for mathematical modeling
D) By using unstructured data for analysis
188. What level of management is typically served by a Decision Support System (DSS)?
A) Strategic
B) Operational
C) Tactical
D) Executive
189. Which of the following best describes the user interface of a DSS?
A) It is primarily focused on data management.
B) It contains a natural language interpreter for queries.
C) It does not support mathematical modeling.
D) It is separate from data management software.
190. What is the primary purpose of an Executive Information System (EIS) in an organization?
A) To automate routine transactions
B) To provide specific information for strategic decisions by executives
C) To manage customer relationships
D) To process real-time data for online users
191. How does an EIS differ from a Decision Support System (DSS)?
A) EIS focuses on operational decisions, while DSS focuses on strategic decisions.
B) EIS tends to be more backward-looking, while DSS is forward-looking.
C) EIS uses simple user interfaces, while DSS uses complex modeling.
D) EIS emphasizes unstructured decision-making, while DSS emphasizes structured decisions.
192. What type of data does an EIS incorporate for executive decision-making?
A) Historical and current data only
B) Only internal data
C) Both internal and external data
D) Unstructured data
193. How does an EIS typically present information to executives?
A) Through detailed textual reports
B) Through complex mathematical models
C) Through graphical displays and executive summary dashboards
D) Through automated decision-making processes

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194. What is the primary emphasis of an EIS in terms of decision-making?

A) Structured decision-making with predefined rules
B) Unstructured decision-making with many contributing factors
C) Historical data analysis
D) Automating all executive decisions
195. How would you describe the cost and real-time nature of an EIS?
A) Relatively inexpensive and not real-time
B) Very expensive and not real-time
C) Relatively inexpensive and real-time
D) Very expensive and real-time
196. Who is typically the primary user group for an EIS within a business?
A) All employees at all levels
B) Middle managers and operational staff
C) A small number of senior managers and executives
D) External stakeholders such as customers and suppliers
197. What is the primary function of an input device in a computer system?
A) Facilitate data extraction
B) Facilitate data processing
C) Facilitate data input
D) Facilitate data storage
198. What is the central processing unit (CPU) often referred to as in a computer system?
A) Input device
B) Output device
C) Brain of the computer
D) Storage device
199. What type of system is designed to assist managers in making structured decisions using
mathematical models?
A) Transaction Processing System (TPS)
B) Management Support System (MSS)
C) Decision Support System (DSS)
D) Executive Information System (EIS)
200. What type of architecture involves all processing being performed on a single central computer?
A) Centralized architecture
B) Decentralized architecture
C) Network architecture
D) Cloud architecture
201. What is the primary purpose of an Expert System (ES)?
A) To automate routine data entry tasks
B) To simulate human expertise in a specific field
C) To manage customer relationships
D) To process real-time data for online users

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202. How does an Expert System (ES) provide advice to users?

A) By accessing the internet for information
B) By relying on machine learning algorithms
C) By simulating human judgment and behavior based on accumulated knowledge
D) By generating random recommendations
203. Which of the following is NOT an example of a domain where Expert Systems (ES) hav e been
used?
A) Legal diagnostics
B) Medical diagnostics
C) Playing chess
D) Inventory management
204. Expert Systems (ES) are most effective when the problem is reasonably well-defined and the
expert can define rules.
A) True
B) False
205. What advantage does an Expert System (ES) offer in terms of human resources?
A) It reduces the need for experts
B) It requires a larger team of experts
C) It replaces experts with automation
D) It has no impact on human resource allocation
206. User resistance for higher-level experts is a potential disadvantage of using an Expert System
A) True
B) False
207. Monitors offer permanent output even when power is removed from the computer.
A) True
B) False
208. Relational databases are known for their flexibility in handling complex data relationships.
A) True
B) False

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