Class 9 Employability Skills

Unit 2 Self Management Skills – I Question Answer

1. What is Self-Management?
Answer : Self-Management refers to management of or by oneself; taking of
responsibility for one’s own behavior and well-being.
It also means managing yourself with the
2. What is the aim of Self-Management person?
Answer : The aims of Self-Management person are conducting oneself for the
greater good of the individual, family and the society.
3. Write the qualities of Self-Management person.
Answer : The qualities of Self-Management person are :-
(a) Self-managed person not only manages himself well but also behaves
responsibly towards people around.
(b) Self- Management is needed by everyone around us and it is needed in all
stages and walks of life.
(c) Self-managed person is like a tree who is taking care of itself and is also
helping others to lead a comfortable life.
4. What are the reasons for promotion of Self-Management person.
Answer : The reasons behind promotion of self-management are as follows:
(a) Don’t want the individual to be dependent on anybody else.
(b) to instills self-confidence in individual to deal his or her life
(c) to provides a long term and sustainable mechanism of handling personal life.

5. How is Self-Management exhibited?

Answer : Self-management is exhibited by our habits, manners, knowledge,
intentions and our deeds.
6. How good habit is useful?
Answer : Good habits like brushing teeth, taking bath, eating balanced diet and
getting up and sleeping at right time every day, helps us maintain good health
and physique.
7. How good knowledge is useful?
Answer : Good knowledge acquisition and learning increases self-esteem and
develops an inquisitive mindset and curious approach.
7. How good intentions are useful?
Answer : Good intentions guide us to do the right things. They help us identify
the right path and right approach to handle situations.
8. How a good deed is useful?
Answer : A good deed done to help others is worth more than a million good
words spoken.
9. Who guide the person in day to day life?
Answer : Generally Parents, teachers and guardians are guide them. But in
absence of them, principle of self-management guide the individual day in and
day out, on how to respond to the environmental forces.
10. What are the environmental forces for students?
Answer : Environmental forces for students can be the class schedule,
assignments, competitions, exams, different students and their behavior.
11. What are the benefits of principles of self-management for students?
Answer : Benefits of principle of self-management are
(a) It guides individuals to self-monitor their conduct and behavior.
(b) It helps in self-evaluation.
(c) It leads to self – reinforcement of positive behavior.
12. What do you mean by self-monitor?
Answer : Self-monitor means, individual can monitor their conduct and
behavior. It makes them pro-active. It prepares individuals to complete task
independently. Instill ownership to the task and the consequences amongst
individuals.
13. What do you mean by self-evaluation?
Answer : Self-evaluation means, individual can do course correction by
themselves if they do not get desired goals. Once the goals are achieved as
desired, it also motivates individuals.
14. What do you mean by self-reinforcement?
Answer : Self-reinforcement means appropriate behavior of students as per the
time, situation and people involved. Self-reinforcement motivates individuals to
take up right things and refrains from getting indulged into negative things,
keeping long term consequences in focus.
15. What are the different types of self-management skills?
Answer : Following are the self-management skills that individuals should
possess to enjoy the fruits of self-management.
(a) Self-confidence
(b) Stress Management
(c) Independent Working
(d) Team Player
(e) Time Management
(f) Self-motivation
(g) Personality management
16. What is Self-confidence?
Answer : Self-confidence refers to trusting one capabilities and potentialities to
achieve the necessary goals, objectives and challenges in life and being worthy
of leading a happy life.
17. What do you mean by stress management?
Answer : Stress management refers to a state of psychological tension and
discomfort originating from unforeseen, difficult, confusing and challenging
situations.
18. What do you mean by Independent Working?
Answer : When an individual is assigned a task(s), he/she takes ownership and
doesn’t require constant assistance or supervision to complete that task(s). This
is called Independence working.
19. Who is known as Team player?
Answer : A person who conforms well with norms of a team and contributes to
the attainment of the common goals in an efficient and effective way is called as
a team player.
20. Who is Time Management?
Answer : Time Management is conscious effort to prioritize task according to
the time at hand to increase productivity, efficiency and effectiveness.
21. What is Self-Motivation?
Answer : Motivation is defined as a driving force responsible to do something.
The students who are motivated to achieve their academic goal, their future is
much better than others. This is called Self-motivation.
22. What is Personality management?
Answer : General neatness, grooming, appropriate dressing, apt verbal and non-
verbal communication are components of good personality. It is called
personality management.
23. What is Self-Confidence?
Answer : General neatness, grooming, appropriate dressing, apt verbal and non-
verbal communication are components of good personality. It is called
personality management.
 Class 9 Employability Skills
Unit 3 - ICT Skills
Session 1: Introduction to ICT
Check Your Progress
A. State whether the following statements are True or False
1. The full form of ICT is Information Commuting Technology.
Answer: False
2. Live sports and news can only be shown using ICT.
Answer: False
B. Short answer questions
1. Give any two uses of ICT at home.
Answer: E-mail, Communication, Online Shopping, Business, etc
2. What are the emerging skills in ICT?
Answer: Emerging ICT skills that you need are
 knowing how to operate computers; and
 knowing how to browse the Internet for collecting, storing, and
disseminating information
3. What are the key skills one should possess to use ICT?
Answer: Key skills one should possess a sound knowledge to work
independently on various software and computers.

Session 2: ICT Tools: Smartphones and Tablets — I

Check Your Progress
2. Write any two differences between a smartphone and a tablet.
Answer: Differences between Smartphones and Tablets are-
Smartphones
 The smartphone allows us to make calls and do things that we
normally do using a computer, such as browsing the web,
sending e-mails, making video calls, playing games, listening to
music, watching movies, and much more.
  Smartphones can be used anywhere – at home, in the office, or
on the road.
 Smartphones use a wireless network to make calls and to
connect to the Internet.
Tablets
 The tablet’s screen is bigger than the mobile screen, so it is
suitable for reading books, news, article, etc.
 A tablet is a mini computer with input, output, and processing
functions and you can perform all the functions that one can
perform on a computer.
 Tablets are not suitable for a phone call, while a smartphone is
suitable.
Session 3: ICT Tools – Smartphones & Tables – 2
Check Your Progress
A. Multiple-choice questions

1. What is a short-range wireless communication technology

called?
(a) Wi-Fi
(b) Internet
(c) Bluetooth
(d) PS
Answer: (c) Bluetooth
2. Which part of the home screen is visible on all pages?
(a) Status bar
(b) Main icon area
(c) Dock
(d) Clock
Answer: (a) Status bar
3. What does GPS stand for?
(a) Global Positioning System
(b) Global Payment System
(c) Global Program System
(d) Global Pointing System
Answer: (a) Global Positioning System
Session 4: Parts of a Computer and Peripherals
Check Your Progress
A. Multiple-choice questions
1. Which of the following units make up the CPU? Choose and
tick all the correct options.
(a) Processing Unit
(b) Input Unit
(c) Memory Unit
(d) Control Unit
(e) Output Unit
Answer: (a), (c) and (d)
2. Which of the following are names of ports in a computer?
Choose and tick all the correct options.
(a) HDMI
(b) Input
(c) VGA
(d) USB
(e) Ethernet
Answer: (a), (c), (d)
3. There is a talent contest in your town. For participating in the
audition, you have to send a recording of a song. What would you
connect to your computer to record your song?
(a) Keyboard
(b) Microphone
(c) Scanner
(d) Mouse
Answer: (b) Microphone
 B. Short answer questions
1. Write the purpose of the I/O devices.
Answer:

Input/output
device Purpose

Mic/
Microphone To record voice on the computer and to communicate

To scan/capture a paper image, document, and converts it to a

Scanner digital file on the computer

Camera To record videos and photographs

Barcode To record the items purchased in order to create the receipt or

Reader bill

To print out the visual output as displayed on the monitor or

Printer on the paper

To play out loud all the sound-based output from the

Speaker computer

Session 5: Basic Computer Operations

Check Your Progress
A. Multiple-choice questions
1. Which of the following functions are performed using a mouse.
Choose and tick all the correct options.
(a) Turn on the computer
(b) Typing
(c) Right click
(d) Drag and Drop an Icon
Answer: (c) and (d)
2. What is the term used when you press and hold the left mouse
key and move the mouse around?
(a) Highlighting
(b) Dragging
(c) Selecting
(d) Moving
Answer: (b) Dragging
3. Rearrange the steps for starting a computer in the correct
sequence.
(a) Desktop appears after login ( )
(b) Login screen appears ( )
(c) Power on Self-Test (POST) starts ( )
(d) Operating system starts ( )
(e) Welcome screen appears ( )
Answer: (c) >> (d) >> (b) >> (e) >> (a)

B. Short answer questions

1. Describe the functions of at least 5 types of keys.
Answer: Functions of the five types of keys are –
(a) Function Keys: Keys labeled from F1 to F12 are function keys.
You use them to perform specific functions. Their functions differ
from program to program.
(b) Control Keys: Keys, such as Control (CTRL), SHIFT,
SPACEBAR, ALT, CAPS LOCK, and TAB, are special control keys
that perform special functions depending on when and where they are
used.
(c) Enter Keys: You use the ENTER or the RETURN key to move
the cursor to the beginning of a new line. In some programs, it is used
to send commands and to confirm a task on a computer.
(d) Punctuation Keys: It includes keys for punctuation marks, such
as colon (:), semicolon (;), question mark (?), single quotation marks
(‘ ’), and double quotation marks (“ ”).
(e) Navigation Keys: Keys, such as the arrow keys, HOME, END,
PAGE UP, and PAGE DOWN are navigation keys. These are used to
move up and down, right and left in a document.
(f) Command Keys: Keys, such as INSERT (INS), DELETE (DEL),
and BACKSPACE are command keys.
 When the INSERT key is turned ON, it helps you overwrite
characters to the right of the cursor.
 The DELETE key and the BACKSPACE key are used to
remove typed text, characters, and other objects on the right and
left sides of the cursor, respectively.
 Unit 4 Entrepreneurship Skills NCERT Book Solution
Session 1: What is Entrepreneurship?
Check Your Progress
A. Multiple-choice questions. Read the questions carefully and
circle the letter (a), (b), (c) or (d) that best answers the question.
1. Business is a (an) _________ activity.
(a) social
(b) economic
(c) hazardous
(d) selling
Answer: (b) economic
2. What is the aim of entrepreneurship?
(a) Earn a profit
(b) Solve customers’ needs innovatively
(c) Both of the above
(d) None of the above
Answer: (c) Both of the above
B. Read the following statement and write “Yes” or “No” as to
whether the person is an entrepreneur or not.

Statement Yes/No

Ravi made tea for his friends in the office. Everyone liked the tea
1. very much and told him that he is very good at making tea.

Savita, a house wife, needs extra money for her kids’ tuition. She
notices that in the afternoon, the children coming out of a nearby
college look tired and hungry. She makes refreshing Neembu
2. Pani and samosas and sells them to the students.

3. Rahul loves dogs. He plays with dogs of his friends’ family. One
day when they were going out-of-station, they asked Rahul to
take care of their dog. Rahul thought that this was a good idea,
“taking care of dogs when the owner is traveling”. He started his
own company which is like a “hotel for dogs”. When the dog-
owners travel, they leave their dogs at this hotel and pay the
company money for each day they take care of the dog. Is Rahul
 an entrepreneur?

Monica noticed that her neighbours used to face a problem. They

had to leave their young baby behind when they went for work.
Monica started going to this house in the evening to take care of
the baby for them. Her neighbours were very happy and used to
4. give her chocolates for doing that.

Answer: 1. No, 2. Yes, 3. Yes, 4. No

Session 2: Role of Entrepreneurship

Check Your Progress
A. Short answer question
Answer the following questions in your own words.
1. Gulab lives in a small village in Rajasthan. She noticed that all the
women in her village were good at making paintings and handicraft
product. She collected money and started a business. Gulab would
help the women to get material from cities and support them in
making latest designs. She would then arrange for these paintings and
handicraft products to be sold in big cities. How do you think Gulab,
is helping her society as an entrepreneur?
Answer: Yes
2. Give examples of three entrepreneurs you know who live around
you. Write how they are helping your city?
Answer: DIY
Session 4: Distinguishing Characteristics of Entrepreneurship and
Wage Employment
Check Your Progress
A. Fill in the blanks
1. State whether the person engaged in the activity mentioned below
is an Entrepreneur or an Employee
(a) Rahul starts a shop to sell Chaat and special Paani Puri. He is
an __________
Answer: Entrepreneur
(b) Shahid becomes the manager of a dealership selling food products.
He is an __________
Answer: Employee
(c) Ritu leaves the company she worked for and starts catering food
for marriage programmes. She is an _____.
Answer: Entrepreneur
B. Short answer questions
1. List any four characteristics of entrepreneurship.
Answer: Characteristics of entrepreneurship are –
 Ability to take up risks
 Believe in hard work and discipline
 Adaptable and flexible to achieve the goals of enhancing quality
and customer satisfaction
 Knowledge of the product and services and their need or
demand in the market
 Financial literacy and money management skills
 Effective planning and execution
2. List any two characteristics of wage employment.
Answer: Characteristics of Wage employment are –
 Wage employment does not involve too much risk.
 Continuity of the service depends on the terms and conditions
laid down in the contract between employee and employer.
3. Name any one factor that is common to both entrepreneurship
and wage employment on a contract basis.
Answer: They both work to make money.

Session 5: Types of Business Activities

Check Your Progress
A. Fill in the blanks
State the type of business — product, service or hybrid
1. Arun Bakery, which makes and sells bread to people.
Answer: Product
2. Ram’s repair shop, which repairs motorcycles.
Answer: Service
3. Hari’s hair salon, where he cuts hair for women and men.
Answer: Service
B. Short answer question
1. What are the 3 types of business activities? Explain with
examples.
Answer: Three types of business activities are –
1. Product business: A business where a seller and buyer
exchange an item, which can be seen and touched, is called a
product-based business. For example, a Sports Shop.
2. Service business: A business where a seller helps the buyer to
finish some work. For example, a cricket coaching center.
3. Hybrid business: A hybrid is the one where the business is
doing both selling product and selling services. Amit starting
a coaching centre for coaching and selling books & notes.
 Session 6: Product, Service and Hybrid Businesses
A. Fill in the blanks
1. Write P- Product, S- Service, and H- Hybrid for the following
businesses.
(a) Ice cream seller:
Answer: Product
(b) Restaurant/Cafeteria Owner:
Answer: Hybrid
(c) Car-driving School owner:
Answer: Service
B. Short answer questions
1. What are the key differences between product- and service-based
businesses?
Answer: Key differences are

Keys Product Business Service Business

Product can be seen and Service cannot be seen

Seen & Touched touched. or touched.

A product can be made and A service, for example,

stored in a shop or a cutting hair, cannot be
Stored warehouse stored.

A product can be either made

Make & at home or in a factory. It can A service cannot be
Transported be transported. made or transported.

The quality and

The quality and quantity of quantity of a service
Same quantity the product will be the same can be different at
and quality every time. different times
 2. If you had a choice to start a business of your own, which business
will you start (include in your reply the product or service that you
would like to take up)? Why do you want to start this type of
business?
Answer: As per my choice, I want to start a service business,
because it requires less money and gives maximum profit.
The answer to this question is vary student to student.
3. What is the meaning of manufacturing and trading-based business?
Answer: Manufacturing Business: In this business, products are
made in factories or homes, and sell that product.
Trading-based business: In a trade business, they buy the product
from the manufacturer and sell it to a retailer or customer.
Session 7: Entrepreneurship Development Process
Check Your Progress
A. Match the following

Column A Column B

1. Business idea A. Arun goes to the bank to get loan for the shop.

B. Arun and Shyam are thinking about selling tea in front

2. Get money of their school.

3. Customer C. Arun and Shyam decide to sell tea along with free
needs biscuits.

4. Attract D. Shyam takes his tea samples to customers to understand

customers their taste preferences

Answer:
1. — B, 2. — A, 3. — D, 4. — C
B. Short answer questions
1. My customers are not buying my food product because they do not
like the flavour of it. What step of the business should I follow next?
Answer: Step you need to follow:
 Understanding customer needs: You need to follow customer
like and wants.
 Improving Product: You need to improve the product
quality as per customer needs.
2. Write the four steps of entrepreneurship development. Give one
example.
Answer: Four steps of entrepreneurship development are –
 (a) Business Idea
 (b) Getting money and material
 (c) Understanding Customer needs
 (d) Improving Product/Service