ARCON|PAM

Supported Connectors
Supported Connectors

Table of Contents
1 Connectors .............................................................................................................................................................................................4
2 Device Compatibility ..........................................................................................................................................................................5
2.1 Database............................................................................................................................................................................................... 5
2.2 Firewall.................................................................................................................................................................................................. 8
2.3 OS ..........................................................................................................................................................................................................10
2.4 Router ..................................................................................................................................................................................................15
2.5 Switch...................................................................................................................................................................................................17
2.6 Third-Party App ...............................................................................................................................................................................20
2.7 SAN Storage ......................................................................................................................................................................................24
2.8 Tape Libraries ...................................................................................................................................................................................24
2.9 Enterprise and Business Applications.....................................................................................................................................24
2.10 SIEM Security Tool .........................................................................................................................................................................25
2.11 Telecom...............................................................................................................................................................................................25
2.12 Network Device...............................................................................................................................................................................27
2.13 LINUX...................................................................................................................................................................................................28
2.14 SQL........................................................................................................................................................................................................28
2.15 IBM........................................................................................................................................................................................................29
2.16 Avaya....................................................................................................................................................................................................29
2.17 Security Solution .............................................................................................................................................................................29
2.18 File Transfer ......................................................................................................................................................................................29
2.19 Web Browser ....................................................................................................................................................................................30
2.20 Trading tool .......................................................................................................................................................................................30
2.21 DevOps................................................................................................................................................................................................30
3 Integration with Web Consoles / Applications ..................................................................................................................... 32
3.1 Example: SSO integration for AWS management console .............................................................................................32
3.2 Example: SSO integration for access to AZURE portal....................................................................................................36
3.3 Example: SSO integration for access to Google Cloud Console...................................................................................37
3.4 Example: SSO integration for access to Office 365 portal .............................................................................................39
3.5 Example: SSO integration for zoho.com ................................................................................................................................40
3.6 Configuration Tags for App Web Browser service............................................................................................................44

2
Supported Connectors

Disclaimer
This Handbook is published to guide users and customers with the details of Connectors supported in ARCON
PAM.
ARCON PAM disclaims all liability for all such guarantees, warranties, and licenses, including but not limited to:
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3
Supported Connectors

1 Connectors
ARCON Privileged Access Management (PAM) is a security solution that manages, controls, monitors, and
secures all the activities for privileged accounts. ARCON PAM connectors integrate native and third-party
applications. These connectors use a Single-Sign-On (SSO) feature to connect to the remote machines. The SSO
feature allows the users to connect to servers without entering the login credentials again. Further, they
capture the video logs for all activities performed by the users.
ARCON PAM provides a generic interface to connect to the target devices such as Windows, LINUX, MS SQL
QA, Oracle QA, and SSH Routers. This document lists all the connectors used to manage (target) resources of
ARCON PAM.

 • If LDAP (Windows Authentication) authentication is supported by connectors, then password

change can be achieved through LDAP.
• If databases such as Oracle, MySql, etc. are hosted on Linux or UNIX environment, then
password change can be achieved through Linux or UNIX OS Users.
• Yes*: If SSH Connection and SSH Base Password Change Command are supported by Target
Device, then ARCON PAM will support the password change process.

4
Supported Connectors

2 Device Compatibility
The Supported Connectors in ARCON PAM are as follows:

2.1 Database
Category Device/ Version/ SSO Password Compatible ARCON PAM Services
OEM Type Change

Database Microsoft 2000 Yes Yes MS SQL QA, MS SQL EM - Local, MS SQL
SQL EM - RDP

Database Microsoft 2005 Yes Yes MS SQL QA, MS SQL EM - Local, MS SQL
SQL EM - RDP

Database Microsoft 2008 Yes Yes MS SQL QA, MS SQL EM - Local, MS SQL
SQL EM - RDP

Database Microsoft 2012 Yes Yes MS SQL QA, MS SQL EM - Local, MS SQL
SQL EM - RDP

Database Microsoft 2016, 2018 Yes Yes MS SQL QA, MS SQL EM - Local, MS SQL
SQL (18.1, 18.2 EM - RDP
and18.4)

Database Oracle 8i Yes Yes Oracle QA, App PLSQL Developer -

Oracle, App SQL Developer - Oracle, App
Toad - Oracle, SSH Oracle SQLPlus, App
Enterprise Manager Console - Oracle

Database Oracle 9i Yes Yes Oracle QA, App PLSQL Developer -

Oracle, App SQL Developer - Oracle, App
Toad - Oracle, SSH Oracle SQLPlus, App
Enterprise Manager Console - Oracle

Database Oracle 10g, 11g Yes Yes Oracle QA, App PLSQL Developer -
and 12c Oracle, App SQL Developer - Oracle, App
Toad - Oracle, SSH Oracle SQLPlus, App
Enterprise Manager Console - Oracle

Database Oracle 11i Yes Yes Oracle QA, App PLSQL Developer -
Oracle, App SQL Developer - Oracle, App
Toad - Oracle, SSH Oracle SQLPlus, App
Enterprise Manager Console - Oracle

Database Oracle 12i/g Yes Yes Oracle QA, App PLSQL Developer -
Oracle, App SQL Developer - Oracle, App
Toad - Oracle, SSH Oracle SQLPlus, App
Enterprise Manager Console - Oracle

5
Supported Connectors

Category Device/ Version/ SSO Password Compatible ARCON PAM Services

OEM Type Change

Database Oracle 1.8 Yes Yes Oracle QA, App PLSQL Developer -
Oracle, App SQL Developer - Oracle, App
Toad - Oracle, SSH Oracle SQLPlus, App
Enterprise Manager Console – Oracle,
SQL tool

Database Oracle 9.0.6.1665 Yes Yes App PLSQL Developer - Oracle

Database IBM DB2 8 Yes Yes App Toad - DB2, DB2 QA, App DB
Visualizer, App IBM DB2 Client, App IBM
Data Studio

Database IBM DB2 V9, V9.7 Yes Yes App Toad - DB2, DB2 QA, App DB
Visualizer, App IBM DB2 Client, App IBM
Data Studio

Database IBM DB2 10 Yes Yes App Toad - DB2, DB2 QA, App DB
Visualizer, App IBM DB2 Client, App IBM
Data Studio

Database IBM DB2 V4.1.2 Yes Yes App IBM Data Studio

Database Sybase 15 Yes Yes* Sybase QA, SSH Sybase ISQL

Database MySQL 3 Yes Yes MySQL QA, App MySQL Administrator

Database MySQL 4 Yes Yes MySQL QA, App MySQL Administrator

Database MySQL 5 Yes Yes MySQL QA, App MySQL Administrator

Database MySQL 6 Yes Yes MySQL QA, App MySQL Administrator,

MySQL Dreamcoder

Database DameWar V11 Yes Yes App DameWare

e

Database DBVisualiz V8, V9 Yes No App DBVisualizer

er

Database dqMan V4.0 Yes No App dqMan

Database Embarcad V9.7.5 Yes No App Embarcadero DBArtisan

ero
DBArtisan

Database MySQL V6.3.6, Yes Yes App MySQL Work Bench

V8.0

Database Oracle 11g Yes No App Oracle Discoverer

Discoverer

6
Supported Connectors

Category Device/ Version/ SSO Password Compatible ARCON PAM Services

OEM Type Change

Database Oracle V r12 Yes No App Oracle EBS

EBS

Database Oracle V2.6.3 Yes No App Oracle Workflow Builder

Database Oracle V1.5.5, Yes Yes Oracle SQL Developer

V3.2,
V3.2.20, V
4.2.0.16.26
0, V19.4,
V17.2,
V17.3,
V18,
V18.1,
V18.2,
V19,
V19.1.0,
V19.2,
V19.2.1

Database MsSql V3.60 Yes Yes App SqlDbx

Database MSSQL V 3.4.0 Yes Yes App SQuirreL SQL Client

Database Oracle V7.3 Yes Yes App SQL Navigator

Database PostgreSQ V1.22.2,V3 Yes Yes App PgAdmin PostgreSQL

L

Database Studio 3T V4.5.1, Yes Yes App MongoDb Studio 3T

(Mongo V5.3.4,
Chef) Studio 3T
2020.5.0

Database NA 7.11 Yes No APP SQL Yog

Database NA 4.8.0.2551 Yes No APP Aginity Workbench

Database/ NA 7.2.1 Yes No APP IBM Netezza Admin

IBM
Netezza
Systems

Database NA 3.3.3 Yes No APP Ab-Initio

Database Oracle 12.2.1 Yes Yes APP Oracle Data Integrator

Database Sybase Trunk.205 Yes Yes APP ASE Client

Database Sybase 4.1.1 Yes Yes APP Sybase Central

7
Supported Connectors

Category Device/ Version/ SSO Password Compatible ARCON PAM Services

OEM Type Change

Database Oracle NA Yes No App Tableau Oracle

Database Sybase 16 Yes Yes APP Sybase ASE

Database Sybase 12.5.1 Yes No APP SQL Advantage

Database Sybase 17 Yes No SQL Anywhere

Database SQL 6.6 Yes Yes APP Toad for SQL Server

Database Apache 6.0.4/ Yes No APP DBeaver

Multiple
Database
Connector
Tool

Database Oracle V7.1.3.138 Yes Yes App PLSQL Developer

0, V8.0.2.1
505, V10.0.
5, V11.06,
V12, V13,
V14,

Database Oracle V9.1, Yes Yes App Toad Oracle

V11.6,
V11.5.0.56,
V12.0,
V12.12,
V12.0.0.61,
V13.0,
V13.1,
V13.2

Database NA V8.0 Yes No App Barracude Firewall Admin

Database SQL NA Yes No App DBeaver

0YN

2.2 Firewall
Category Device/OEM Version/Type SSO Password Change Compatible ARCON
PAM Services

Firewall Cisco VSG Yes Yes SSH Firewall, App

Web Browser

Firewall Cisco WSA Yes Yes SSH Firewall, App

Web Browser

8
Supported Connectors

Category Device/OEM Version/Type SSO Password Change Compatible ARCON

PAM Services

Firewall Cisco ASA CX, V6.2 Yes Yes SSH Firewall, App
Web Browser, App
Cisco Device Manager

Firewall D-link UTM FIREWALL Yes Yes SSH Firewall, App

SERIES 1660 Web Browser

Firewall Juniper Junos Based Yes Yes SSH Firewall, App

Web Browser

Firewall Juniper SSG Series Yes Yes Telnet Juniper Router

SSG 20, SSH Firewall,
App Web Browser

Firewall Juniper SRX Series Yes Yes SSH Firewall, App

Web Browser

Firewall Fortigate 3000 Series Yes Yes SSH Firewall, App

Web Browser

Firewall Fortigate 800-600 Series Yes Yes SSH Firewall, App

Web Browser

Firewall Fortigate 1000 Series Yes Yes SSH Firewall, App

Web Browser

Firewall Fortigate 300 Series Yes Yes SSH Firewall, App

Web Browser

Firewall Fortigate 100 Series Yes Yes SSH Firewall, App

Web Browser

Firewall Fortigate 200 Series Yes Yes SSH Firewall, App

Web Browser

Firewall Fortigate 5000 Series Yes Yes SSH Firewall, App

Web Browser

Firewall Checkpoint NGSWG Yes Yes Telnet Switch, SSH

Switch, App
Check Point

Firewall Checkpoint NGFW Yes Yes Telnet Switch, SSH

Switch, App Check
Point

Firewall Checkpoint 12000 Appliances Yes Yes Telnet Switch, SSH

Switch, App Check
Point

9
Supported Connectors

Category Device/OEM Version/Type SSO Password Change Compatible ARCON

PAM Services

Firewall IBM Yes Yes App IBM Proventia

SiteProtector,SSH
Firewall

Firewall Checkpoint NGTP Yes Yes Telnet Switch, SSH

Switch, App Check
Point

Firewall Checkpoint NGDP Yes Yes Telnet Switch, SSH

Switch, App Check
Point

Firewall Checkpoint R77.10, Yes No App Check Point

R77.30, R80.10,
R81.20, R80.20,
R80.30

Firewall Palo Alto NA Yes Yes SSH Firewall, App

Web Browser

0Y

2.3 OS
Category Device/OEM Version/Type SSO Password Compatible ARCON PAM
Change Services

OS Microsoft 2000 Yes Yes Windows RDP

Windows

OS Microsoft 2008 Yes Yes Windows RDP

Windows

OS Microsoft 2012 Yes Yes Windows RDP

Windows

OS Microsoft 2016, 2019 Yes Yes Windows RDP

Windows

OS Microsoft XP Yes Yes Windows RDP

Windows

OS Microsoft 7 Yes Yes Windows RDP

Windows

OS Microsoft 8 Yes Yes Windows RDP

Windows

OS Microsoft Vista Yes Yes Windows RDP

Windows

10
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON PAM

Change Services

OS UNIX HP-UX Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX AIX Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX Solaris 11.3 Yes Yes SSH Linux, SSH Telnet, App
SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX Red Hat Yes Yes SSH Linux, SSH Telnet, App
SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX CentOs Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

11
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON PAM

Change Services

OS UNIX Federo Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX SuseLinux Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate
Reflection, App
OutsideView, SSH Unix

OS UNIX Ubuntu Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX CLIX Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX Debian Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

12
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON PAM

Change Services

OS UNIX LynxOS Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX Slackware Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App
MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX Turbo linux Yes Yes SSH Linux, SSH Telnet, App
SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX Ubuntu Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

OS UNIX GuardianOS Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix

13
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON PAM

Change Services

OS UNIX ESX/ESXi Yes Yes SSH Linux, SSH Telnet, App

SmarTerm - Telnet, App
SmarTerm - SSH2, App
UNIX GUI (X Manager,
VNC), App MochaSoft, App
Attachmate Reflection,
App OutsideView, SSH
Unix, App VMware
vSphere Client

OS UNIX 2.2.15.1125 Yes No App Go Global

OS UNIX/LINUX IBM wIntegrate Yes Yes* App IBM wIntegrate

5.5

OS IBM AS 390 Yes Yes IBM AS 400 (Emulator and

iNavigator)

OS IBM AS 400 V5.4 Yes Yes IBM AS 400 (Emulator and

iNavigator)

OS IBM Z/OS Yes Yes IBM Z/OS

OS LINUX V4.1 – V7.2 Yes Yes AIX

OS Dell iDRAC V6 Yes No App Dell iDRAC

OS LINUX/UNIX V9.4, V5.0, V10.2, Yes Yes App MobaXterm

V11.1, V12.4,
V9.3, V20.6

OS MR - WIN6530 V 9.7.5, V 9.7.6 Yes No App MR - WIN6530 (This

connector is not supported
anymore)

OS ARCON Desk V 8.0 Yes NA ARCON Desk Insight

Insight

OS IBM AS 390 V390 Yes No IBM AS 390

OS SSH Linux Admin - NSX Yes Yes Admin - NSX Manage

Manage

OS SSH Linux Admin - Radware Yes Yes Admin - Radware

Loadbalancer Loadbalancer

OS SSH Linux Brocade SAN Yes Yes Brocade SAN Switch

Switch

OS SSH Linux Cisco SAN - Role Yes Yes Cisco SAN - Role
L1_SUPPORT L1_SUPPORT

14
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON PAM

Change Services

OS SSH Linux BROCADE Yes Yes BROCADE Switch

Switch

OS SSH Linux Cisco SAN - Role Yes Yes Cisco SAN - Role network-
network-admin admin

OS SSH Linux Fortigate60E Yes Yes Fortigate60E

OS SSH Linux HP 3PAR Storage Yes Yes HP 3PAR Storage

OS SSH Linux HP Switch 5510 Yes Yes HP Switch 5510

OS SSH Linux IBM Storwize Yes Yes IBM Storwize V7000

V7000

OS SSH Linux Netapp Storage Yes Yes Netapp Storage 7-MODE

7-MODE

OS SSH Linux Netapp Storage Yes Yes Netapp Storage CDOT

CDOT

OS SSH Linux RP4VM Yes Yes RP4VM Password Change

Password
Change

OS SSH Linux Sybase_Password Yes Yes Sybase_Password_Change

_Change

OS SSH Linux User - Radware Yes Yes User - Radware

Loadbalancer Loadbalancer

OS SSH Linux XRDP v0.9.12, Yes Yes (if this is App XRDP
v0.6.0-1 added as a
dependent
service)

2.4 Router
Category Device/OEM Version/ SSO Password Change Compatible ARCON PAM
Type Services

Router Cisco 7600 Series Yes Yes Telnet Router, SSH Router

Router Cisco 7200 Series Yes Yes Telnet Router, SSH Router

Router Cisco 500 Series Yes Yes Telnet Router, SSH Router

15
Supported Connectors

Category Device/OEM Version/ SSO Password Change Compatible ARCON PAM

Type Services

Router Cisco 1800 series Yes Yes SSH Linux, SSH router
2800 series
2900 series
( eg –
2951,2901,
2911
3800
series( eg –
3825, 3845)
3900 series
( eg – 3925,
2945)

Router D-link DIR Yes Yes Telnet Router, SSH Router

818LWR

Router D-link DIR Series Yes Yes Telnet Router, SSH Router

Router D-link DIR-818LW Yes Yes Telnet Router, SSH Router

D

Router Juniper J Series Yes Yes Telnet Juniper Router

J2300, Telnet Router, SSH
Router, App Juniper
Networks -NSM

Router Juniper MX Series Yes Yes Telnet Juniper Router

J2300, Telnet Router, SSH
Router, App Juniper
Networks -NSM

Router Juniper T- Series Yes Yes Telnet Juniper Router

J2300, Telnet Router, SSH
Router, App Juniper
Networks -NSM

Router Juniper PTX Series Yes Yes Telnet Juniper Router

J2300, Telnet Router, SSH
Router, App Juniper
Networks -NSM

Router Juniper LN Series Yes Yes Telnet Juniper Router

J2300, Telnet Router, SSH
Router, App Juniper
Networks -NSM

Router HP 6600 Series Yes Yes Telnet Router, SSH Router

16
Supported Connectors

Category Device/OEM Version/ SSO Password Change Compatible ARCON PAM

Type Services

Router HP MS 30 Yes Yes Telnet Router, SSH Router

Series

Router HP A-MSR Yes Yes Telnet Router, SSH Router

Series

Router HP HSR 6800 Yes Yes Telnet Router, SSH Router

Router ZTE ZXV10 Yes Yes Telnet Router, SSH Router

W300

Router ZTE ZTE ZXDSL Yes Yes Telnet Router, SSH Router
531

Router ZTE ZXHN Yes Yes Telnet Router, SSH Router

H108N

Router ZTE ZTE ZHXN- Yes Yes Telnet Router, SSH Router
H108NS

Router Solace V 9.1.0.117 Yes No App Solace Router

Router - NA Yes No App Winbox Mikrotik

Client

2.5 Switch
Category Device/OEM Version/Type SSO Password Compatible ARCON
Change PAM Services

Switch Cisco Virtual Switch Yes Yes Telnet Switch, SSH

Switch

Switch Cisco Campus Switch All Yes Yes Telnet Switch, SSH
Series Switch

Switch Cisco Blade Switch All Yes Yes Telnet Switch, SSH
Series Switch

Switch D-link dlinkgo Series Yes Yes Telnet Switch, SSH

Switch

Switch D-link DES Series Yes Yes Telnet Switch, SSH

Switch

Switch D-link GO-SW Series Yes Yes Telnet Switch, SSH

Switch

Switch ATEN CS64US Yes Yes Telnet Switch, SSH

Switch

17
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON

Change PAM Services

Switch ATEN US421A Yes Yes Telnet Switch, SSH

Switch

Switch ATEN Cable KVM Switches Yes Yes Telnet Switch, SSH
Switch, App Web
Browser

Switch ATEN Cat 5 KVM Switches Yes Yes Telnet Switch, SSH
Switch, App Web
Browser

Switch ATEN Desktop KVM Yes Yes Telnet Switch, SSH

Switches Switch, App Web
Browser

Switch HP 5380 Series Yes Yes Telnet Switch, SSH

Switch, App Web
Browser

Switch HP B-Series Yes Yes Telnet Switch, SSH

Switch, App Web
Browser

Switch HP ProCurve Series Yes Yes Telnet Switch, SSH

Switch, App Web
Browser

Switch AVAYA 8800 Series Yes Yes Telnet Switch, SSH

Switch, App Web
Browser

Switch AVAYA 460/470 Series Yes Yes Telnet Switch, SSH

Switch, App Web
Browser

Switch AVAYA 8300/8600 Series Yes Yes Telnet Switch, SSH

Switch, App Web
Browser

Switch AVAYA 5000 Series Yes Yes Telnet Switch, SSH

Switch, App Web
Browser

Switch AVAYA Extreme Networks Yes Yes Telnet Switch, SSH

Switch, App Web
Browser

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

GSM - BSC

18
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON

Change PAM Services

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

GSM - EMS

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

GSM - NGN

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

CDMA – BSC

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

CDMA - MSC

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

GSM - MSC

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

GSM - MGW

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

CDMA - MGW

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

GSM - MINOS

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

CDMA - GMGW

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

CDMA - GMSC

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

GSM - UGMSC

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

CDMA - PMOC

Switch ZTE Telecom Switch Yes No App Netnuman ZTE

CDMA - EMS

Switch Alcatel Telecom Switch Yes No App GO Global - Alcatel

Switch Huawei Telecom Switch Yes Yes App Huawei HLR SMU

Switch Avaya CMS R17 Yes No App Avaya CMS

Supervisor Supervisor

Switch Brocade V4.1.0 Yes Yes (LDAP) App Brocade Switch -

Browser

19
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON

Change PAM Services

SAN Switch Cisco - Yes Yes SSH Linux, App Web

Browser, App Cisco
Device Manager

2.6 Third-Party App

Category Device/ Version/Type SSO Password Change Compatible ARCON PAM
OEM Services

Third-Party App AMDOCS Yes No App AMDOCS CRM

Third-Party App IBM Yes No App IBM Rational

ClearQuest

Third-Party App IBM Yes No App IBM Rational

ClearCase

Third-Party App IBM SAS Server Yes No App IBM SAS Enterprise
Guide, App IBM SAS Data
Integration Studio

Third-Party App SAP SAP, V7200, Yes Yes App SAP Logon
V7300 V7.5

Third-Party App SAP V2.3.42, Yes No App SAP HANA

V2.3.45.00

Third-Party App Clarify Yes No App ClarifyClient

Third-Party App Comverse Yes No App Comverse Customer

Care Client

Third-Party App National National Yes No App NSCC-NCMS Client

Securities Compliance
Clearing Management
Corporation Service (NCMS)

Third-Party App IBM Billing Application Yes No App SingleView

(Telecom)

Third-Party Citrix V6.5 Yes Yes App Citrix XenApp

Application XenApp

Third-Party Clear Case V8.7.0 Yes No App Clear Case Remote

Application Remote Client
Client

Third-Party FileZilla V3.15.0.2 Yes No App FileZilla

Application

20
Supported Connectors

Category Device/ Version/Type SSO Password Change Compatible ARCON PAM

OEM Services

Third-Party NA V7.1 Yes No App AVAMAR

Application

Third-Party LINUX 8.3.2.0, 7.2.4 Yes No App Secured CRT

Application

Third-Party LINUX 13.0.0.13 Yes No App Reflection X

Application

Third-Party VM Client V5.5, V6.0, V6.5, Yes No VMware vSphere

Application V6.7

Third-Party Brocade V8.2.0A Yes Yes App Brocade Switch

Application Switch Browser

Third-Party SMC Force V6.4.4 Yes No App SMC Force Point

Application Point

Third-Party Symantec - V1.5 Yes No App Symantec - Endpoint

Application Endpoint Protection Manager
Protection
Manager

Third-Party Citrix V9.150.39151 Yes Yes App Critix MetaFrame

Application MetaFrame

Third-Party EMS V3.13.6.17 Yes No App Vanu EMS

Application Desktop
Client

Third-Party NA NA Yes No App Corona WorkBench

Application

Third-Party NA NA Yes No App AWS CLI

Application

Third-Party Citrix NA Yes No App Citrix NETM

Application NETM Application Set
Application(
Network
device)

Third-Party Multi-user NA Yes No App GoGlobal

Application remote
access
application

Third-Party EFT NA Yes No App EFT Enterprise

Application Enterprise
(secure File
Transfers}

21
Supported Connectors

Category Device/ Version/Type SSO Password Change Compatible ARCON PAM

OEM Services

Third-Party Microsoft NA Yes No App Microsoft LAPS

Application LAPS
(Microsoft
Device)

Third-Party MSTSC NA Yes No App Xrdp

Application (RDP/
Windows)

Third-Party JNLP NA Yes No App Comman Vault

Application

Third-Party - NA Yes No App Vmware Horizon

Application

Third-Party - NA Yes No App TortoiseSVN Client

Application

Third-Party CITRIX Version Yes No App Citrix Smart Launcher

Application ERICSSON 7.100.21825 (128
Bit SSL)

Third-Party Nokia Version 2_2_223 Yes No App Bsclogcol

Application

Third-Party Ericsson NA Yes No App Multi Mediation

Application

Third-Party Ericsson Version 8.2 build Yes No App SDP Management

Application 4436.10.1 Application

Third-Party Ericsson Revision 8.4.1 Yes No App SDP Rating

Application Management Application

Third-Party Ericsson Version 4.0 Yes No App Account and Voucher

Application Info Manager

Third-Party Ericsson Revision 8.4.1 Yes No App Air Rating Manager

Application

Third-Party Ericsson Java JNLP Yes No App Air Signaling Manager

Application

Third-Party Ericsson Java JNLP Yes No App Online Charging

Application Control

Third-Party Ericsson Signaling Manager Yes No App SDP Signaling

Application CNA4030874 Manager
R4X-
FEATURE1378

22
Supported Connectors

Category Device/ Version/Type SSO Password Change Compatible ARCON PAM

OEM Services

Third-Party EMS Java JNLP Yes No App Commander EMS

Application

Third-Party Tejas NA Yes No App TJ5100 EMS

Application

Third-Party Redknee NA Yes No App Redknee Offer

Application Manager

Third-Party Redknee Java JNLP Yes No App Redknee Convergent

Application Mediation Engine

Third-Party Oracle Release 46.6.0 Yes No App OCEEMS

Application Authentication

Third-Party Ericsson occ v3.6.1 Yes No App Ericsson Online

Application Charging Control

Third-Party Ericsson R43F061A Yes No App Ericsson CNN TelORB

Application Manager

Third-Party Ericsson Signaling Manager Yes No App Ericsson CNN SS7

Application CNA4030874 Configuration
R4N/24-EC07

Third-Party Ericsson JXplorer (build Yes No App Ericsson CCN CM

Application JXv3 .3.1.1 Browser
2015-01-29 14:11
EST)

Third-Party Ericsson Version R26B04 Yes No App Ericsson CCN

Application Manager

Third-Party - NA Yes No AppMahtab

Application

Third-Party PostgreSQL pgAdmin 4 v6.2 Yes Yes AppPgAdmin4PostgreDB

Application

Third-Party Microsoft NA Yes No AppAzureCLI

Application

Third-Party Ericsson JNLP Yes No AppServiceElementManag

Application er

Third-Party IBM NA Yes No App IBM Access Client

Application Solutions

Third-Party Real VNC NA Yes No AppVNCViewer

Application

23
Supported Connectors

Category Device/ Version/Type SSO Password Change Compatible ARCON PAM

OEM Services

Third-Party IBM I series NA Yes No AppPCOM

Application

Third-Party - NA Yes No AppCalixManagmentSyste

Application m

Third-Party Nokia NA Yes No AppOGEROfinalNOKIAA

Application MS

Third-Party Real VNC NA Yes No AppVNCViewerRunAsCM

Application D

2.7 SAN Storage

Category Device/OEM Version/ SSO Password Change Compatible ARCON PAM
Type Services

SAN Storage IBM - Yes Yes SSH Linux, App Web Browser,
App IBM TotalStorage
Productivity Center

SAN Storage Any - Yes Yes SSH Linux, App Web Browser

2.8 Tape Libraries

Category Device/OEM Version/Type SSO Password Compatible ARCON
Change PAM Services

Tape Libraries HP - Yes No App Web Browser

Tape Libraries IBM - Yes No App Web Browser

2.9 Enterprise and Business Applications

Category Device/OEM Version/Type SSO Password Compatible ARCON
Change PAM Services

Business Microsoft Navision Yes Yes App Web Browser

Applications

Business SAP SAP Yes Yes App Web Browser

Applications

Business Oracle Oracle CRM Yes Yes App Web Browser

Applications

24
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON

Change PAM Services

Business Oracle Integrated Lights Out Yes Yes App Web Browser
Applications Manager (ILOM)

Business IBM IBM WebSphere Yes Yes App Web Browser

Applications Application Server
Console (WAS Console)

Business IBM IBM WebSphere Yes Yes App Web Browser

Applications Administration Console

Business SCADA Yes Yes App SCADA

Applications

Business - NA Yes Yes App TeraTerm - T24

Applications
Command
based
SSO(Send
Key)

2.10 SIEM Security Tool

Category Device/OEM Version/Type SSO Password Compatible
Change ARCON PAM
Services

SIEM Security Tool ArcSight V6.8.0.1896.0, Yes No App ArcSight

V7.0.0.2436.1, Console
V6.11, V7.1

2.11 Telecom
Category Device/OEM Version/Type SSO Password Change Compatible ARCON
PAM Services

Telecom Switch Ceramap V N6.7.0.0.0 Yes No App CeraMap -

PolyView

Telecom Device CG Cluster ZTE Yes No App CG Cluster ZTE

MSC MSC

Telecom Device Huawei Airbridge OMS2600 Yes Yes App Huawei

Airbridge

Telecom Device Huawei iManager V3 Yes Yes App Huawei

I2000 iManager I2000

25
Supported Connectors

Category Device/OEM Version/Type SSO Password Change Compatible ARCON

PAM Services

Telecom Device Huawei iManager V2 Yes Yes App Huawei

M2000 iManager M2000

Telecom Device Huawei iManager V2 Yes Yes App Huawei

N2000 iManager N2000

Telecom Device Huawei iManager V2 Yes Yes App Huawei

U2000 iManager U2000

Telecom Device Huawei LMT V4.14.20.R1.B Yes Yes App Huawei LMT
Client B Client

Telecom Device Huawei LMT V1 Yes Yes App Huawei LMT

Client - Client - OMS2600
OMS2600

Telecom Device Huawei V1 Yes Yes App Huawei

OAMClient OAMClient

Telecom Device Huawei SAU PMS Yes Yes App Huawei SAU
PMS

Telecom Device Huawei Service NA Yes Yes App Huawei Service

SMAP SMAP

Telecom Device Huawei System NA Yes Yes App Huawei System

SMAP SMAP

Telecom Device IBM Console - V4.1.1 Yes No App IBM Console -

Browser Browser

Telecom Device IBM Notes - Lotus IBM Lotus 9 Yes No App IBM Notes –
Lotus

Telecom Device Mcafee Stone V 5.6 Yes No App Mcafee Stone

Soft Soft

Telecom Device Netnuman ZTE- M31 Yes No App Netnuman

BSSB ZTE-BSSB

Telecom Device Netnumen - V 2.00.20 Yes No App Netnumen -

HLRAgent HLRAgent

Telecom Device Netnumen - V Yes No App Netnumen -

HLREMS 4.09.30.P2.B1 HLREMS

Telecom Device Netnumen - V 2.00.20 Yes No App Netnumen -

HLRIQT HLRIQT

Telecom Device Netnumen - V12 Yes No App NTSWincash

HLRIQT Logistics

26
Supported Connectors

Category Device/OEM Version/Type SSO Password Change Compatible ARCON

PAM Services

Telecom Device NetNeumen M3 M3 Yes No NetNeumen M3

Telecom Device Symantec - V 4.8 Yes No App Symantec -

Procomm Plus Procomm Plus

Telecom Device TippingPoint SMS 4.3.0.50865, V Yes No App TippingPoint

Client 4.1.0.40864 SMS Client

Telecom Device Veeam ONE V9.5 Yes No App Veeam ONE

Monitor Monitor

Telecom Device Astellia Portal NA Yes No App Web Browser

Telecom Device Nokia Net Act NA Yes Yes SSH Linux

Telecom Device NetHorizhon V1.7.0_51 Yes No App NetHorizhon

Telecom Device

2.12 Network Device

Category Device/OEM Version/Type SSO Password Compatible ARCON
Change PAM Services

Network Device Cisco Device V6.2 Yes No App Cisco Device

Manager Manager

Network Device Cisco Network V5.2 Yes No App Cisco Network

Assistant Assistant

Network Device HMC - Browser V8.1 Yes No App HMC - Browser

Network Device Juniper Networks - NSM4000 Yes Yes* App Juniper

NSM Networks - NSM

Network Device KVM Switch - - Yes No App KVM Switch -

Browser Browser

Network Device KVM Switch - - Yes Yes* App KVM Switch -

SSH2 SSH2

Network Device MDS Switch- JAVA 9000 Yes No App MDS Switch-
Client JAVA Client

Network Device Cisco ASDM V9.5,9.5 Yes Yes App Cisco ASDM

Network Device BMC - Yes No App BMC Client

Network Device 8.0.0.0 Yes Yes NAC Devices

27
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible ARCON

Change PAM Services

Network Device Cisco Yes No App Cisco

Stealthwatch

Network Device - NA Yes No App Sonicwall RAP

Network Device - NA Yes No App Sonicwall

Netextender

2.13 LINUX
Category Device/OEM Version/Type SSO Password Compatible ARCON
Change PAM Services

SSH LINUX MochaSoft - Yes Yes App MochaSoft

LINUX Teraterm V462 Yes Yes App Tera Term

LINUX FTP/SFTP V5.7.2, V5.10.2, Yes Yes App WinSCP

V5.11.3, V5.15.2,
V5.13.3, V5.15.9,
V5.17, V7.4

Linux NA 6.4 Yes Yes APP IBM WIntegrate

Linux GUI Windows V 7.5.0.97 Yes Yes XMing

Linux - V4, V5, and V5.1 Yes No Xmanager

SSH SSH v 6,7 Yes No App Xshell

2.14 SQL
Category Device/OEM Version/Type SSO Password Change Compatible ARCON
PAM Services

SQL Postgre Admin V1.18.1 Yes Yes App Postgre Admin

SQL Microsoft SQL 2005 Yes Yes MS SQL QA,MS SQL

Management EM - Local, MS SQL
Studio EM - RDP

SQL Microsoft SQL 2008 Yes Yes MS SQL QA,MS SQL

Management EM - Local, MS SQL
Studio EM - RDP

SQL Microsoft SQL 2012 Yes Yes MS SQL QA,MS SQL

Management EM - Local, MS SQL
Studio EM - RDP

28
Supported Connectors

Category Device/OEM Version/Type SSO Password Change Compatible ARCON

PAM Services

SQL Microsoft SQL 2016 Yes Yes MS SQL QA,MS SQL

Management EM - Local, MS SQL
Studio EM - RDP

SQL Microsoft SQL 2017, 2018 Yes Yes MS SQL QA,MS SQL
Management EM - Local, MS SQL
Studio EM - RDP

2.15 IBM
Category Device/OEM Version/Type SSO Password Change Compatible ARCON
PAM Services

Database/IBM NA 7.2.1 Yes No APP IBM Netezza

Netezza Systems Admin

2.16 Avaya
Category Device/OEm Version/Type SSO Password Compatible ARCON
Change PAM Services

Avaya Media Avaya Media 6.0, 3.1.13 Yes No APP Avaya Site
Servers and Avaya Servers and Avaya Administration
Messaging Servers Messaging Servers

2.17 Security Solution

Category Device/OEM Version/Type SSO Password Compatible
Change ARCON PAM
Services

Security Solution Network Device 7.0, V8.0.0.0 Yes No APP Force Scout

2.18 File Transfer

Category Device/OEM Version/Type SSO Password Compatible
Change ARCON PAM
Services

File Transfer - V3.0-0 Yes No App Nokia Bsc Bmt

Tool

29
Supported Connectors

2.19 Web Browser

Category Device/OEM Version/Type SSO Password Compatible
Change ARCON PAM
Services

Web Browser - JNLP V1.7 Yes No App Web Browser

Web Browser - Swift Yes No App Web Browser

WebAccess
GUI 7.2

Web Browser Web App Yes Yes Facebook

Web Browser Web App Yes Yes Gmail

Web Browser Web App Yes Yes Linkedin

Web Browser Web App Yes Yes Twitter

Web Browser Web App Yes No Amazon Web

Service

2.20 Trading tool

Category Device/OEM Version/Type SSO Password Compatible
Change ARCON PAM
Services

Trading tool - Diet Odin Yes No App Odin Diet

V10.0.2.0 Client

2.21 DevOps
Category Device/OEM Version/Type SSO Password Compatible
Change ARCON PAM
Services

DevOps Salesforce Slack - all Yes No App Web Browser

versions

DevOps Microsoft GitHub - all Yes No App Web Browser

versions

DevOps GitLab Inc. GitLab - all Yes No App Web Browser

versions

DevOps Atlassian Bitbucket - all Yes No App Web Browser

versions

DevOps Jenkins Jenkins - all No No -

versions

30
Supported Connectors

Category Device/OEM Version/Type SSO Password Compatible

Change ARCON PAM
Services

DevOps RedHat Ansible - all No No -

versions

DevOps Progress Progress Chef No No -

Software

DevOps VMware SaltStack - all No No -

versions

31
Supported Connectors

3 Integration with Web Consoles / Applications

ARCON PAM provides the necessary framework to enable integration with App Web Browser to provide
holistic security, reduce risk and increase visibility. With App Web Browser, users can access any web-based
application. Allows Single Sign-on (SSO) for Browser applications integrated with ARCON PAM. This section
explains the steps to create services for web consoles (eg-AWS console, Azure portal, Office 365 portal, GCP
portal, Zoho portal, Facebook, Linkedin, etc). The Administrators are responsible for managing services. In
addition, the details of the services created shall also be modified or deleted.

 The Administrator having Add Service privilege will only be able to create services.

3.1 Example: SSO integration for AWS management console

To create an SSO integration with aws.amazon.com, the Administrator will have to create a service as
mentioned in the below steps.
1. Route to the services section from the side navigation in the Administrative portal / Server Manager .
Here, a list of services will be shown which are created in PAM

2. Refer to the Administrative Console Guide-Manage service section to configure an App Web Browser
Service
0
0
3. Enter the following details in the field.
0

32
Supported Connectors

Field Description

Service Type Select App Web Browser service type from the drop-down list. (For
integration with web applications App Web Browser service type should be
selected)

Host Name Enter hostname- amazon

IP Address/DNS Enter IP address/DNS - amazon.com

Domain Name Enter domain - amazon.com

Port Enter port - 80

Username Enter AWS IAM username- [email protected]

Credentials Select single custody as credential type

Password Enter the AWS IAM password of the user

Confirm Password Reconfirm the AWS IAM password of the user

Assign Service to LOB Select the LOB to which the service will be mapped

Assign Service to Service Select the Service Group to which the service will be mapped
Group

Assign Service to Users Select the users to which service should be mapped

Server type Select a tag to which admin wants to categorize this service (eg-Production,
UAT, etc)
(if required)

User Display Name Enter a short name for the user (if required)

User Description Enter a short description for the service (if required)

Description 1 Custom field for service (if required)

Description 2 Custom field for service(if required)

Description 3 Custom field for service (Administrator can enter some tags in this field)
(if required)

33
Supported Connectors

Field Description

Parameter Enter the URL with the below tags

eg URL-https://111111111111.signin.aws.amazon.com/
console<AUN>username<AUP>password<ASF>signin_button<NATIVE><
CUC><SBU>
The URL should contain the account id of the AWS account(111111111111
to be replaced by actual account id) and it will be followed by the tags and
details are as mentioned below
a. <AUN> Followed by username text field id (this can be derived
from inspect element on AWS login page)
b. <AUP> Followed by password field id (this can be derived from
inspect element on AWS login page)
c. <AUD> Followed by Account ID Field (this can be derived from
inspect element on AWS login page)
d. <ADV> Followed by the value that should be populated in the
<AUD> tag field
e. <ASF> Followed by login button ID (this can be derived from
inspect element on AWS login page)
f. <CUI> used for specifying Browser tag For Internet
Explorer,<CUC> For Google Chrome,<CUF> For Mozilla Firefox

Customized connector This toggle enables the admin to upload connector JSON which helps in
achieving Single sign-on

Valid till Enter validity date for this service

4. Click Create. A window pops up with the following message:New Server Instance Created
5. The App Web Browser created shall be listed under My Services in ACMO for the user to which the
service is mapped.
0

6. Select the service and click the icon, it will directly launch the URL via SSO, the progress is shown as
follows.
0

34
Supported Connectors

7. SSO process has been initiated and the credentials are injected in below screen
0

35
Supported Connectors

8. The aws.amazon.com is successfully launched through Single Sign On (SSO)

0

3.2 Example: SSO integration for access to AZURE portal

To create an SSO integration with the Azure portal, the Administrator will have to create a service as
mentioned in the above steps
1. Enter similar service configuration (as shown for AWS) for SSO to Azure portal
2. The App Web Browser created shall be listed under My Services in ACMO for the user.

3. SSO process will be initiated when the user clicks on icon and credentials will be injected

36
Supported Connectors

4. The Azure portal is successfully launched through Single sign-on (SSO)

3.3 Example: SSO integration for access to Google Cloud Console

To create an SSO integration with Google cloud console, the Administrator will have to create a service as
mentioned in the above steps similar to that of AWS.
1. Enter similar service configuration (as shown for AWS) for SSO to Google Cloud Console

37
Supported Connectors

2. The App Web Browser created shall be listed under My Services in ACMO for the user.

3. SSO process will be initiated when the user clicks on icon and credentials will be injected

38
Supported Connectors

4. The Google cloud console is successfully launched through Single sign-on (SSO)

3.4 Example: SSO integration for access to Office 365 portal

To create an SSO integration with Office 365 portal, the Administrator will have to create a service as
mentioned in the above steps similar to that of AWS.
1. Enter similar service configuration (as shown for AWS) for SSO to Office 365 portal
2. The App Web Browser created shall be listed under My Services in ACMO for the user.

3. SSO process will be initiated when the user clicks on icon and credentials will be injected in the
session

39
Supported Connectors

4. The Office 365 portal is successfully launched through Single sign-on (SSO)

3.5 Example: SSO integration for zoho.com

To create an SSO integration with zoho.com, Administrator will have to create a service as mentioned in the
above steps.
1. Click the Manage Services sub-menu.0
0
2. Enter the following details in the field.
0

40
Supported Connectors

Field Description

Create (radio button) Select to create an App Web Browser service.

Modify (radio button) Select to modify details of an existing App Web Browser service.

 The Administrator having Modify

Service privilege will only be able to modify
services.
To modify details of Service, select the required
Service from the grid on the left pane. The
Service details are displayed under Create/
Modify Services pane on the right side. Modify
the required details and click Modify, to update
the Service details.

Host Name Enter ZOHO

IP Address Enter the IP address of the Server. (8.40.222.155)

Domain Name Enter ZOHO.COM

Service Type Select App Web Browser service from the drop-down list.

Service Options Use Credentials: This field is enabled if you select the Service
Type as App Web Browser

 User Lock To Console or Supporting Service a

drop-down list will always display the active
services list.
Hence, the instance name and the supporting
service will fetch the dynamic port number, and
this port will connect to the target service.
If Dynamic Port is enabled and the user does not
select the supporting service, an error
message Please Select Service For → User Lock
To Console/ Supporting Service will be
displayed.
User Lock To Console or Supporting
Service: Select the required supporting service
having SQL Administrator rights.

Instance Specify the instance name of the Server (if applicable).

Port Displays the port number.

 The data in this field is auto-populated based on

the Service Type selected.

41
Supported Connectors

Field Description

User Name Enter the username shabbir.jawadwala (This is the zoho.com

username)

Password Specify the password, used to access zoho.com by

shabbir.jawadwala.

Confirm Password Re-enter the above password and confirm.

Valid Till Date Select the end date. This is the date from which the service will be
inactive for the user.

 This field is enabled, when you select the Enable checkbox.

Enable (checkbox) Enables the Valid Till Date field.

Description 1 Specify the required description 1 (OS Version) for Service (if
required).

Description 2 Specify the required description 2 (Server Description) for Service

(if required).

Description 3 Specify the required description 3 (Location of Server) for Service

(if required).

Parameter Enter the following URL and tags

https://
accounts.zoho.com
<AUN>lid<AUP>pwd<ASF>signin_submit<CUI>

 The URL should be followed by the tags and details are as

mentioned below
a. <AUN> Followed by username text field id (this
can be derived from inspect element on
zoho.com login page)
b. <AUP> Followed by password field id (this can
be derived from inspect element on zoho.com
login page)
c. <ASF> Followed by login button ID (this can be
derived from inspect element on zoho.com login
page)
d. <CUI> used for specifying Browser tag (For
Internet Explorer)

0
3. Click Create. A window pops up with the following message:New Server Instance Created
4. Click OK. A new service is created for the user. The new service created is displayed in Manage
Services grid, once you have mapped it under a particular LOB.

42
Supported Connectors

5. The App Web Browser created shall be listed under My Services in ACMO.
0

6. Select the service and click the icon, it will directly launch the URL via SSO, the progress is shown
as follows.
0

7. The Login page will be displayed as in below image.

0

43
Supported Connectors

0
8. zoho.com is successfully launched through SSO
0

3.6 Configuration Tags for App Web Browser service

Tags to be used in Parameter field in the service configuration page
0

44
Supported Connectors

Sr. No. Tag Name Description

1. <AUN> Use tag followed by website Username field name or id (you can get
name/id by doing "Inspect element" on webpage)

2. <AUP> Use tag followed by website pasword field name or id (you can get
name/id by doing "Inspect element" on webpage)

3. <AUD> Use tag followed by website domain field name or id (you can get
name/id by doing "Inspect element" on webpage)

4. <ADV> Use tag followed by domain value .

5. <ASF> Use tag followed by FormID or login button ID to submit form (you
can get name/id by doing "Inspect element" on webpage)

6. <SAL> To stop auto login.

7. <EB1> Use tag followed by button name or Id to enable the button before
click on it(you can get name/id by doing "Inspect element" on
webpage)

8. <EB2> Use tag followed by button name or Id to enable the button before
click on it(you can get name/id by doing "Inspect element" on
webpage)

9. <ARU> Use tag followed by URL coming before login page

10. <CUA> Use tag to change browser user agent to Internet explorer

11. <CUI> Use tag to change browser user agent to Internet explorer

12. <CUC> Use tag to change browser user agent to Chrome

13. <CUF> Use tag to change browser user agent to Mozilla

14. <PUL> Use tag to handle Popup login window

15. <WB1> Use tag to change browser type

16. <WB2> Use tag to change browser type

17. <WB3> Use tag to change browser type (Mozilla Engine)

18. <SPO> Use tag to show page options when right click on browser tab.

19. <SES> Use tag to bypass certificate (https) error

20. <AIPADD>:<ASPORT> When used in website URL , IP:Port will be replaced by ARCOS in
URL

21. <SBU> Use tag to show URL (Use only for troubleshooting and debug)

45
Supported Connectors

Sr. No. Tag Name Description

22. <SFS> Use tag for JavaScript to submit the form OR call click event of
button

23. <UTY> Use tag followed by number of tab to be send before sending
username and password and when you don't get name or ids of
fields form "Inspect Element". (eg- for flash based websites)

24. <SAV> Use tag to allow to save a web page

25. <ERC> To enable right-click on browser and it will work with <CUI> Tag
only.

26. <CUI>IE (version) To Emulate <CUI> browser to system IE version, i.e <CUI>IE10 or
<CUI>IE11.

27. <AWB> Use tag to launch new enhanced browser type (Chromium Engine).

28. <TSL> To perform a two-step login process. For eg. Gmail

46
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