Implementation Chatbot Whatsapp using Python Programming

for Broadcast and Reply Message Automatically

Achmad Ramaditiya, Suci Rahmatia, Aris Munawar, Octarina Nur Samijayani

Electrical Engineering Department
University of Al Azhar Indonesia
Jakarta, Indonesia
[email protected], [email protected], [email protected], [email protected]

Abstract — The use of VPS (Virtual Private Server) in Indonesia Python is the natural language of Raspberry PI.
2021 International Symposium on Electronics and Smart Devices (ISESD) | 978-1-6654-4146-9/21/$31.00 ©2021 IEEE | DOI: 10.1109/ISESD53023.2021.9501523

is still very expensive. The Chatbot application system is very Python is a programming language that is freeware or free tool
important in the marketing field, especially for disseminating in the sense. In fact, there is no limit in its startup or
information directly and acceptable to many users at a time. This distribution. Complete with source code, debugger and
paper focused on using the WhatsApp application for the profiler, the interface is contained in its nature for service
Chatbot system. This Chatbot system uses the Python
programming language. The message Chatbot flow system will
interfaces, system functions, GUI (graphical user interface),
be sent first to the user. Then the Python program will read the and its database. Python becomes the official language
incoming message to enter Chatbot. If the incoming message integrated in the Raspberry Pi [10]. Smart monitoring System
matches the existing conditions, the chatbot will send the using Raspberry Pi and Smartphone [11].
information according to the condition. But if it doesn't match, Whatsapp chatbot is that makes interactions between man
Chatbot will continue to repeat the process of reading incoming and machines using natural language possible. From literature,
messages. The Chatbot system is designed to run successfully on we found out that in general, ChatBot are functions like a
15 contacts at a time. Chatbot server connection speed affects the typical search engine [17]. Communication ChatBot is faster
speed of sending messages and checking every incoming message. and more efficient for speech-to-text chatbot, but it’s also
Chatbot simulation program cannot read messages that enter the
server if the message contains stickers, emojis and gifs. This is
possible to use libraries [18].
because Python program cannot read the message. This research II. BASIC THEORY
can still be developed by adding a random message feature.
A. Server Monitoring System
Keywords—Python Programming, Chatbot WhatsApp,
Selenium WebDriver, Raspberry Pi.
Technological developments are increasing thus affecting
the security and supervision of the technology itself. System
I. INTRODUCTION monitoring is a solution to prevent errors in the server.
Monitoring system will usually be connected directly to the
Technological developments are increasing thus affecting server to facilitate communication networks. Server are the
the security and supervision of the technology itself. System main components in a computer networks system to provide
monitoring is a solution to prevent errors in the server. service to the users or commonly known as the clients [3]. A
Monitoring system will usually be connected directly to the system to monitor all activities in the server is needed such
server to facilitate communication networks. Server are the that the administrator can monitor and detect if any problem
main components in a computer networks system to provide occurs on the server. The server has many features that can be
service to the users or commonly known as the clients [1]. used for user needs, one of which is monitoring. Server
This Chatbot system uses the Python programming language monitoring which is applied in this research is to monitor the
because it is easier to understand and the program used is not error on the server that is informed via WhatsApp Chat Bot.
too complicated. By using the Python Programming Language On progress, monitoring system designed can be locally
researchers can explore more of the available features such as and remotely using a GSM modem as a transmission data and
automatically sending messages, picture, and documents [2]. also web-based over the internet network. The connection to
Chatbot is an ecosystem that moves fast enough and over the internet network is done through a server computer with
time, new features can be added to the existing platform communication between sensors, remote terminals, and server
according to the needs of users [6]. The Chatbot system runs computers in the study still using cable networks using serial
well with a minimum internet speed of 10Mbps for more- communication and Local Area Networks [4]
efficiency [7]. This research method uses the R & D (Research
& Development) system. The Chatbot system is the best B. ChatBot
solution to assist the service of PLUT SULSEL with FAQ on Chatbot is a computer program designed to be able to
Chatbot which is designed to suit your needs [8]. Traditional interact with humans through text or voice messages. Chatbot
monitoring method requires close maintenance from staff for is usually also equipped with artificial intelligence and natural
continuously monitoring [9]. language processing which makes it an intelligent computer

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program and can answer questions given by humans [5]. in this
research, the authors use the WhatsApp application to be a
Chatbot. this is because in the current era WhatsApp users have
grown more and more. so it is very efficiency when compared
to other applications such as Telegram or SMS
Table 1. Solution comparison

Solution Comparison
Type Of Read
Technology Cost Contents
Solution Potential
SMS Cellular High Low Only Text
Text &
Telegram Internet Low Low
Picture
Text,
Email Internet Low Medium Picture &
Document
Text,
WhatsApp Internet Low High Picture & Fig. 1. Flow diagram ChatBot
Document
Figure 1. Displays the interface of the ChatBot that has
been designed. The Admin gives a choice in the ChatBot
Table 1. displays solutions that have been compared to response to the Python program, then the user will ask for that
SMS and Email. WhatsApp is the most efficient application option and the ChatBot system will provide an answer
because it has several factors. So, in this research focused on according to the user's application pamphlets.
using the WhatsApp application for the Chatbot system. This
Chatbot system uses the Python programming language
because it is easier to understand and the program used is not
too complicated. By using the Python Programming Language
researchers can explore more of the available features such as
automatically sending messages, picture, and documents.
Chatbot consists of three combinations, in which these three
combinations form a chatbot, including [5]:
- User Interface
- Artificial Intelligence
- Integration

Fig. 2. Research Deployment Diagram

III. RESEARCH METHOD
This research is focused on using the selenium feature with
python programming because it is more likely to be Raspberry Pi 4B is used as a server to run 24 hours. It is
implemented, and this program is applied to automatic expected to replace the data base server which has high
messages that function to disseminate information a lot at a operational costs. But in reality, the features provided by
time and this system can also read messages that enter the chat raspberry pi are not all available. One of them is the Raspberry
bot server to waiting for a reply from the chat bot server. Pi can't get access to open web.whatsApp pages. In the
Python programming in this research is run on PyCharm discussion forum about the unavailability of the WhatsApp
Community software and has been simulated on Windows, web in Raspberry Pi has been widely discussed by
Mac and Linux operating systems. In all operating systems programmers. But no one provided a solution from this.
programming Python can be run properly. Because the WhatsApp provider does not give access to
Raspberry Pi to be opened via Raspberry Pi.
Selenium is a suite of tools for automating web browsers.
Over the last decade, a large ecosystem of Open Source
projects has sprouted up around Selenium. This page attempts
to capture some of those projects that make use of Selenium IV. RESULT AND ANALYSIS
WebDriver as a central part of what they do. Selenium can be This research is focused on WhatsApp system for chatbot
extended in different ways. Here are several drivers, bindings, and Python programming for Chatbot. Because Raspberry Pi
plugins, and frameworks created and maintained by third cannot access to open the WhatsApp web. This research was
parties. diverted not to use Raspberry Pi in the chat simulation. Data
retrieval started with sending a broadcast message to the user
and provides the available answer options. When the user has
given an answer, the program will automatically send the
answer according to the user's request.

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 Data retrieval started with sending a broadcast message to contacts, 18 contacts and 20 contacts. But in the trial of data
the user and provides the available answer options. When the retrieval, the program only runs until the 15th contact. This is
user has given an answer, the program will automatically send because contacts to 16.18 and 20 are no longer in the recent
the answer according to the user's request. Chatbot system that chat on the WhatsApp website. So that an error occurs in the
is designed step by step to send messages through the program that is being run.
WhatsApp website. So that WhatsApp developers will not
detect any robots that are sending messages automatically. In Image and video file transfers occur several different
this research, messages will be sent first to users. Then the times, this is due to differences in the resolution of the files
Python program will read incoming messages to enter Chatbot. sent. The larger the file to be sent, the system takes longer to
If the incoming message matches the existing conditions, the upload the file. The smaller the file that is sent, the system will
chatbot will send information according to the conditions. But also be faster to upload and send files. Speed is affected by the
if not matches, Chatbot will continuously repeat the process of receipt of this message from the server Chatbot internet speed
reading the incoming message. This system will continue until and internet speed of the user. The faster the internet speed is
the chatbot program is turned off. used, the faster the message is sent. So that messages that
arrive at the user arrive faster.

Time Ratio Delay Video Message 3ms

01:26
01:10
01:12

Time Receive Message (s)

00:57
00:42 00:45 00:45
00:40
00:43
00:28
00:14
00:00
4 MB 10 MB 20 MB 30 MB 60 MB

Fig. 3. Time delay message 10ms

Resolution
Fig. 5. Diagram time ratio delay video message 3ms

Fig. 6. Simulation program

Fig. 4. Simulation Program ChatBot
The features provided by WhatsApp for Chatbot are very
This Chatbot program is designed to be able to read limited. This is because WhatsApp has its own Chatbot
messages that are not sensitive, so that if have a similar features that have been integrated with API WhatsApp for
message, the message will still be read and entered into the business enterprise. Developer WhatsApp make the turn of the
Chatbot system. This insensitive sentence can we design elements on the website WhatsApp inspect regularly to avoid
according to the requests and needs in the Chatbot program. any robot that is running on a platform WhatsApp. It also
This chatbot simulation program has a maximum limit of makes users feel safer WhatsApp because no messages are sent
contacts that can be sent, this is because the system requires randomly by robots.
contacts in the top position or recent chat. Maximum user in
simulation Chatbot 15 contacts. In general, the chatbot This research also requires integration between Python and
program is designed to follow human activities so it does not WhatsApp programs to achieve the desired target. This is
resemble a robotic system. Researchers also took data on 16 because in the Python programming that has been designed the

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