Questionnaire for IT Expert

PART 1: RESPONDENT’S PROFILE

Name: _________________________________________________________________
Position/Designation: _____________________________________________________
PART 2: SOFTWARE QUALITY EVALUATION
Directions: Please evaluate the software quality of the “EmpowerHer: Revolutionizing
Students’ Health Care Through Technology” based on the eight main characteristics of ISO
25010 Software Product Quality Standards. Choose on the appropriate box using the five-point
scale with its corresponding verbal descriptions (5 as the highest and 1 as the lowest).

Functional Suitability - represents the degree to which a product or system provides functions
that meet stated and implied needs when used under specified conditions
Questions 5 4 3 2 1
Strongly Agree Neutral Disagree Strongly
Agree Disagree
Functional completeness -
Degree to which the set of
functions covers all the
specified tasks and user
objectives.
Functional correctness -
Degree to which a product or
system provides the correct
results with the needed degree
of precision.
Functional appropriateness –
Degree to which the functions
facilitate the accomplishment
of specified tasks and
objectives.

Performance Efficiency - represents the performance relative to the amount of resources used
under stated conditions.
Questions 5 4 3 2 1
Strongly Agree Neutral Disagree Strongly
Agree Disagree
Time behaviour - Degree to
which the response and
processing times and
throughput rates of a product
or system, when performing
its functions, meet
requirements.
Resource utilization - Degree
to which the amounts and
types of resources used by the
system, when performing its
functions, meet requirements.
Capacity - Degree to which
the maximum limits of the
system parameter meet
requirements.
Usability - Degree to which a product or system can be used by specified users to achieve
specified goals with effectiveness, efficiency and satisfaction in a specified context of use.

Questions 5 4 3 2 1
Strongly Agree Neutral Disagree Strongly
Agree Disagree
Appropriateness
recognizability - Degree to
which users can recognize
whether a system is
appropriate for their needs.
Learnability - Degree to
which a system can be used
by specified users to achieve
specified goals of learning to
use the system with
effectiveness, efficiency,
freedom from risk and
satisfaction in a specified
context of use.
Operability - Degree to which
a system has attributes that
make it easy to operate and
control.
User error protection - Degree
to which a system protects
users against making errors.
User interface aesthetics -
Degree to which a user
interface enables pleasing and
satisfying interaction for the
user.
Accessibility - Degree to
which a system can be used
by people with the widest
range of characteristics and
capabilities to achieve a
specified goal in a specified
context of use.

Reliability - Degree to which a system, product or component performs specified functions

under
specified conditions for a specified period of time.
Questions 5 4 3 2 1
Strongly Agree Neutral Disagree Strongly
Agree Disagree
Maturity - Degree to which a
system or component meets
needs for reliability under
normal operation
Availability - Degree to which
a system or component is
operational and accessible
when required for use.
Fault tolerance - Degree to which a
system or component operates as
intended despite the presence of
hardware or software faults.
 Recoverability - Degree to
which, in the event of an
interruption or a failure or
system can recover the data
directly affected and re-
establish the desired state of
the system

Security - Degree to which a product or system protects information and data so that persons or
other products or systems have the degree of data access appropriate to their types and levels of
authorization.

Questions 5 4 3 2 1
Strongly Agree Neutral Disagree Strongly
Agree Disagree
Confidentiality - Degree to
which a system ensures that
data are accessible only to
those authorized to have
access.
Integrity - Degree to which a
system component prevents
unauthorized access to, or
modification of, computer
programs or data.
Non-repudiation - Degree to
which actions or events can
be proven to have taken
place so that the events or
actions cannot be repudiated
later.
Accountability - Degree to
which the actions of an entity
can be traced uniquely to the
entity.
Authenticity - Degree to
which the identity of a subject
or resource can be proved to
be the one claimed.

Maintainability - This characteristic represents the degree of effectiveness and efficiency with
which a product or system can be modified to improve it, correct it or adapt it to changes in
environment, and in requirements.
Questions 5 4 3 2 1
Strongly Agree Neutral Disagree Strongly
Agree Disagree
Modularity - Degree to
which a system or computer
program is composed of
discrete components such
that a change to one
component has minimal
impact on other components
Reusability - Degree to
which an asset can be used
in more than one system, or
in building other assets.
 Analysability - Degree of
effectiveness and efficiency
with which it is possible to
assess the impact on a product
or system of an intended
change to one or more of its
parts, or to diagnose a product
for deficiencies or causes of
failures, or to identify parts
to be modified.
Modifiability - Degree to
which a product or system
can be effectively and
efficiently modified without
introducing defects or
degrading existing product
quality
Testability - Degree of
effectiveness and efficiency
with which test criteria can
be established for a system,
product or component and
tests can be performed to
determine whether those
criteria have been met.

Portability - Degree of effectiveness and efficiency with which a system, product or component
can be transferred from one hardware, software or other operational or usage environment to
another.
Questions 5 4 3 2 1
Strongly Agree Neutral Disagree Strongly
Agree Disagree
Adaptability - Degree to
which a product or system
can effectively and efficiently
be adapted for different or
evolving hardware, software
or other operational or usage
environments
Installability - Degree of
effectiveness and efficiency
with which a product or
system can be successfully
installed and/or uninstalled in
a specified environment.
Replaceability - Degree to
which a product can replace
another specified software
product for the same purpose
in the same environment.
PART 4: FEEDBACK AND SUGGESTIONS
Please provide further comments about your experience in EmpowerHer: Revolutionizing
Students’ Health Care Through Technology. Kindly identify its Strong point/s to be enhanced
and its weak points that need to be addressed for improvements.

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Do you have any thoughts on other Features/Functions that can be added to EmpowerHer:
Revolutionizing Students’ Health Care Through Technology? Kindly share any suggestions
with us so we can better improve it.

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Respondent’s Signature: ___________________________

Date of Evaluation: _______________________