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Expert System 01

Expert systems (ES) replicate the reasoning of human experts, relying on specific knowledge rather than general knowledge representation. They consist of components like a knowledge base and inference engine, and are designed to assist non-experts by transferring expert knowledge. Despite their potential benefits, ES can fail due to non-technical issues, and their limitations may diminish with advancements in technology.
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0% found this document useful (0 votes)
28 views9 pages

Expert System 01

Expert systems (ES) replicate the reasoning of human experts, relying on specific knowledge rather than general knowledge representation. They consist of components like a knowledge base and inference engine, and are designed to assist non-experts by transferring expert knowledge. Despite their potential benefits, ES can fail due to non-technical issues, and their limitations may diminish with advancements in technology.
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Summary of Expert Systems

1
Summary
● Expert systems imitate the reasoning process
of experts
● ES predecessor: the General-purpose
Problem Solver (GPS).
– Failed - ignored the importance of specific
knowledge

2
The power of an ES is derived from
its specific knowledge
Not from its particular knowledge
representation or inference scheme
Expertise is a task-specific
knowledge acquired from training,
reading, and experience
Experts can make fast and good
decisions regarding complex
situations
● Most of the knowledge in organizations is
possessed by a few experts
● Expert system technology attempts to
transfer knowledge from experts and
documented sources to the computer and
make it available to nonexperts

4
Expert systems involve knowledge
processing, not data processing
Inference engine provides ES reasoning
capability
The knowledge in ES is separated from the
inferencing
Expert systems provide limited explanation
capabilities
A distinction is made between a
development environment (building an ES)
and a consultation environment (using an
ES)
● The major components of an ES are the
knowledge acquisition subsystem, knowledge
base, inference engine, blackboard, user
interface and explanation subsystem
● The knowledge engineer captures the
knowledge from the expert and programs it
into the computer
● Although the major user of the ES is a
nonexpert, there may be other users (such as
students, ES builders, experts)
● Knowledge can be declarative (facts) or
procedural
● Expert systems are improved in an iterative
manner using a process called rapid
prototyping
6
● The ten generic categories of ES:
interpretation, prediction, diagnosis, design,
planning, monitoring, debugging, repair,
instruction and control
● Expert systems can provide many benefits
● Most ES failures are due to non-technical
problems (managerial support and end user
training)
● Although there are several limitations to
using expert systems, some will disappear
with improved technology

7
● ES success factors
● Expert systems can make mistakes
● Distinction between expert systems, and
knowledge systems
● Some ES are ready-made
● Some expert systems provide advice in a
real-time mode
● Expertise may be provided over the Internet /
Intranets via ES
● ES and AI provide support to the Internet /
Intranets

8
CASE APPLICATION : Gate
Assignment Display System (GADS)
Case Questions
1. Why is the gate assignment task so
complex?
2. Why is GADS considered a real-time ES?
3. What are the major benefits of the ES over
the manual system? (Prepare a detailed
list.)
4. What measures were taken to increase the
reliability of the system and why were they
needed?
9

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