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DS2000 Multibutton Quick Ref

This document provides a comprehensive guide on using a telephone system, detailing features such as dialing codes, answering calls, and programming user features. It includes instructions for placing calls, handling messages, and utilizing handsfree options. Additionally, it offers quick reference tips for various functionalities like Do Not Disturb and Conference calling.

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donquijotehik
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0% found this document useful (0 votes)
19 views6 pages

DS2000 Multibutton Quick Ref

This document provides a comprehensive guide on using a telephone system, detailing features such as dialing codes, answering calls, and programming user features. It includes instructions for placing calls, handling messages, and utilizing handsfree options. Additionally, it offers quick reference tips for various functionalities like Do Not Disturb and Conference calling.

Uploaded by

donquijotehik
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 6

80000MBG05_01.

qxd 3/13/01 12:07 PM Page 1

Using Your Telephone


Due to the flexibility built into the system, The Ring/Message Lamp: Press Bin Key 1-10 for Personal Speed Dial
your dialing codes may differ from ● Flashes slow (green) while a call rings your phone. bins 701-710. Press DIAL + Bin Key 1-10 for
those in this guide. Check with your ● Flashes fast (red) if you have new Voice Mail messages Personal Speed Dial bins 711-720.
communications manager and make a note or unanswered Message Waiting.
of any differences. 22-Button Display Telephone Shown
These are and/or keys.
Your key assignments may be different than
The Alphanumeric Display helps you use shown — ask your communications manager.

80000 -62A
features and tells you about your calls. It may If you are an attendant . . .
also show your caller’s name and number. ● Key 11 is a Night Key to put your system in
the night mode.
● Key 12 (on 22-button telephone) or key 24
Soft Keys simplify using your phone. To (on 34-button telephone) is an Operator Call
guide you through your features, the Soft CLEAR BIN 1 BIN 2 BIN 3 BIN 4 BIN 5 Key for your incoming Intercom calls.
Key functions automatically change to help
you handle calls. See the Soft Key Glossary CHECK BIN 6 BIN 7 BIN 8 BIN 9 BIN 10 Press ICM to place an Intercom call.
for more.
Enable Do Not Disturb to block your calls
when you don’t want to be interrupted.
LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6

If you’re on a Handsfree call (see LINE 7 LINE 8 LINE 9 LINE 10 LINE 11 LINE 12 The Microphone picks up your voice for
Handsfree Options below), lift the Handsfree calls. Press MIC to turn off the
handset for privacy. microphone.
ABC DEF
MW ICM Press SPK for Handsfree calls, or use the
1 2 3 handset instead. See Handsfree Options below.
GHI JKL MNO FLASH DND
MW flashes when you have Messages While on a handset call, press SPK twice (do
Waiting. If you have Voice Mail, it flashes 4 5 6 not hang up) for Group Listen.
PQRS TUV WXYZ DIAL MIC
when you have Voice Mail messages left in
your mailbox. 7 8 9 While on a call, press HOLD to put the call on
OPER LND SPK
Hold. While idle, press HOLD to turn
0 Background Music on and off (if installed).
VOL CONF
HOLD
Press a line key then LND to automatically
redial the last outside number you called. While on a call, press CONF to set up a
Conference.
Handsfree Options
The Volume Controls are for speaker • Handsfree lets you place and answer calls by pressing instead of using the handset.
and handset. They also control the volume • With Automatic Handsfree, you can press a line key without lifting the handset.
for ringing calls and pages. While on-hook, Normally, you have Automatic Handsfree.
these keys are for Contrast Control (not • Use Handsfree Answerback to answer a voice-announced Intercom call by speaking
available on Super Display). toward your phone — without lifting the handset.
80000MBG05_01.qxd 3/13/01 12:07 PM Page 3

Placing Calls
Placing an Outside Call . . . If your call doesn’t go through . . .
Press a line/loop key 1. (Optional) Lift handset.
for quick access: Camp On and Callback
2. + Wait for dial tone + Dial number.
1. Dial (to wait without hanging up).
• If your system is behind a PBX, you When you hear sys-
• (Intercom calls) When you hear ringing,
may have to dial 9 before your number. tem busy, use Camp
wait for the called party to answer.
OR On or Callback:
• (Outside calls) When you hear new dial
Dial codes for outside 1. (Optional) Lift handset. tone, place your call again.
lines: OR
2. + + Line number (e.g., 01) +
Dial outside number. 1. Dial and hang up to leave a
OR Callback for a free line or extension.
• Wait for the system to call you back.
2. + + (Optional) Line group
(0-8) + Dial outside number. 2. or lift handset.
OR • (Outside calls) Place your call again.
• (Intercom calls) Speak to co-worker.
2. + + Line number (e.g.,
01) + Dial outside number. Message Waiting (If you don’t have Voice Mail)

To quickly redial your 1. (Optional) Lift handset.


Leave a Message 1. Do not hang up + .
last outside call: 2. Press an idle line key to preselect a line. Waiting (flashing MW • Your co-worker’s MW flashes fast.
key) if your co-worker • With Voice Mail, ICM + MW leaves a
3. Press .
doesn’t answer: message in your co-worker’s mailbox.
Calling a Co-Worker . . . To answer a Message 1. (Optional) Lift handset.
Dial using the 1. (Optional) Lift handset. Waiting left for you:
Intercom: • For one-touch calling, press a Call 2. Press + .
Coverage or Hotline function key. • If the extension you call is unanswered,
busy or in DND, the system cancels
2. Press .
Message Waiting.
• For your Voice Mailbox: Press MW (then
lift handset if not already lifted in step 1). To review your 1. Do not lift the handset.
• For Paging: Dial * 1 + Zone (1-7, 0 = Messages Waiting and
all call). then select a message 2. Press .
3. Co-worker’s extension number. for a return call: • Press MW repeatedly until the exten-
• If you hear ringing, wait for an answer. sion you want to call displays.
If you hear two beeps, begin speaking
3. Press + to return the call.
(or dial 1 to have call ring).
80000MBG05_01.qxd 3/13/01 12:07 PM Page 5

Answering Calls
Answering Outside Calls . . . Quick Reference for Other Features
Dial Number Do not lift handset + Dial ✽ + Dial outside number + Press line key to dial
If you hear ringing and 1. or lift handset. Preview: the displayed number.
see a flashing line key: • Press line/loop key if not connected. Do Not Disturb: To activate: Press DND.
To cancel: Press DND.
Answering Intercom Calls . . . Group Listen: To initiate: While on a handset call, press SPK twice (do not hang up).
To switch Group Listen to Handsfree: Press SPK twice.
Listen for two short 1. Speak toward your phone or lift the handset. To cancel: Do not hang up + Press SPK.
beeps: • If you hear one long ring instead, press Meet Me To set up a telephone meeting: Make a Page announcing
SPK or lift handset to answer. Conference: Conference + Do not hang up + ICM + Dial #11 or #12.
• Dialing #VA + V (#IR in some systems) To join the Conference: ICM + Dial #11 or #12. (If you wait too
long to dial, you may not be able to join the meeting.)
makes incoming Intercom calls ring
your phone. Microphone To activate: Press MIC (key on) to mute the Handsfree microphone.
Mute: To cancel: Press MIC (key off).
• Dialing #VA + R (#IV in some systems)
makes incoming Intercom calls voice-
announce your phone.

Picking up calls not ringing your phone . . . Directory Dialing


When a call is ringing 1. or lift handset. At your display (Check with your communications manager before using
a co-worker’s phone: • You can press a Group Call Pickup or Call telephone, select a this feature.)
1. D.
Coverage key instead — then skip step 2. co-worker or outside call
from a list of names 2. Dial Directory Dialing type:
2. + Co-worker’s extension. (rather than dialing the I = Co-worker’s extensions.
• To pick up a call ringing a phone in your phone number): C = System Speed Dial.
Pickup Group (if you don’t have a Group P = Personal Speed Dial.
Call Pickup key), dial *# instead. 3. Dial the first letter of the desired name (e.g., dial 4
if the first letter begins with G, H or I).
Have a telephone meeting (Conference) . . . OR
Press VOL ▲ or VOL ▼ to scroll alphabetically
through the selected directory. To call the displayed
Use Conference to 1. Place/answer call + . name, just press DIAL.
have a telephone 4. Look at your phone’s display and dial the digit for
meeting: 2. Place/answer next call + . the letter/number you want to call (e.g., if the name
• Repeat this step to add more parties. in step 3 began with G, dial 1).
• If you hear error tone, you cannot add 5. Press VOL ▲ or VOL ▼ to scroll through all the
names/numbers that begin with the letter/number
additional parties.
you selected.
6. Press DIAL to have the system dial your call.
80000MBG05_01.qxd 3/13/01 12:07 PM Page 7

Handling Your Calls


User Programmable Features
To program a feature, press # and the feature s code. For example, to enable incoming Paging, press # and dial V P Y,
Your call can wait at your phone . . .
then SPK to hang up. The underlined codes (e.g., #RC) are for systems prior to 02.00.00.
Feature Mnemonic Operation
Hold
DSS #BLF #BLF + Press DSS key + HOLD + Enter extension + VOL Up + Pro-
gram another key or SPK to exit.
Use System Hold 1. Do not hang up + .
Headset #HS #HS + Y to enable or N to disable + SPK to exit
instead of leaving the • Your co-workers can retrieve your
Hotline #HL #HL + Press ashing Hotline ke y + Enter extension for new Hotline handset off-hook: System Hold calls. To place the call on
partner + HOLD + Program another Hotline key or SPK to exit. Exclusive Hold, press HOLD twice.
Off Hook Signaling #OHS #OHS + Select mode (C=Outside line, D=DSS, I=ICM) + Select
option (see below) + SPK to exit. • Intercom calls automatically go on
Outside line options: C=Camp On tone, O=Off Hook Ringing, 0 = None Exclusive Hold when you press HOLD.
Intercom options: C=Camp On, O=Off Hook Ringing, V=Voice
Over, 0 = None
DSS Options: C=Camp On, O=Off Hook Ringing, 0 = None Easily retrieve a call 1. or lift handset.
Paging (Incoming) #VP #VP + Y to enable or N to disable + SPK to exit. from Hold:
Prime Line Assignment #PLA #PLA + Press one of your ashing programmable ke ys or ICM + 2. Press flashing , OR
SPK to exit.
Programmable Function #KP #KP + Press key you want to program + HOLD + ICM + Press VOL 2. if the call was not on a line/loop key
Key Assignments Up or VOL Down to select key option + HOLD + (Enter any addi-
tional data, if required + HOLD) + Press VOL Up or VOL Down to (or was an Intercom call).
select another key to program, or CONF + SPK to exit. • You may be able to press ICM +*4 +
Programmable Function #RAC Call Coverage Keys: #RAC + Call Coverage Key repeatedly to select line number (e.g., 01) to pick up a call
Key Ringing #RC ringing mode + SPK to exit.
Call Coverage Keys ash as follows: Lamp only=On red, Immediate on Hold at a co-worker’s phone.
ring=On green, Delay ring=Fast ash green.
#RAL
#RL
Outside Line Keys: #RAL + Line Key repeatedly to select ringing
mode + SPK to exit.
Send the call you’re on to a co-worker . . .
Line keys ash as follo ws: Lamp only=On red, Immediate ring=On
green, Delay ring=Fast ash green, Night ring=Slo w ash green. Transfer
#RAP Group Call Pickup Keys: #RAP + Group Call Pickup Key repeatedly
#RG to select ringing mode + SPK to exit.
Group Call Pickup Keys ash as follo ws: Lamp only=On red, Imme- Send (Transfer) your 1. + Dial your co-worker’s extension.
diate ring=On green, Delay ring=Fast ash green. current call to a • To transfer the call to Voice Mail, press
Ringing Line Preference #RLP #RLP + Y to enable or N to disable + SPK to exit. co-worker: MW after dialing your co-worker.
Speed Dial, Personal #SP #SP + Press bin key (for bins 701-710) or DIAL then bin key (for
bins 711-720) + HOLD + Enter outside line (e.g., 1), line group OR
(90-98), or ICM for Intercom feature + HOLD + Number to store +
HOLD + Name + HOLD + Press another bin key or SPK to exit. 1. (Hotline or Call Coverage).
Speed Dial, System #SP #SP + Dial System Speed Dial bin number (e.g., 200) + HOLD +
Enter outside line (e.g., 1), line group (90-98), or ICM for Intercom
feature + HOLD + Number to store + HOLD + Name + HOLD + Park a call in orbit
Press another bin key or SPK to exit.
Time and Date #TD #TD + Enter time in 24-hour clock using hours (2 digits), minutes (2 Park your current call 1. + + System Park Orbit (60-69).
digits) and seconds (2 digits) + HOLD + Enter date using month (2
in a system orbit so
Voice Announce (for your #VA
digits), day (2 digits) and year (4 digits) + HOLD + SPK to exit.
#VA + V for voice announce or R for ring + SPK to exit. your co-workers can • If you hear busy, press ICM and try
incoming Intercom calls) #IV, #IR pick it up: another orbit.
• To Page, press ICM, dial * 1 and the
zone number (1-7, 0 for all call).
NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
2. Hang up.
TEL: 203-926-5400 FAX: 203-929-0535
cng.nec.com
80000MBG05_01.qxd 3/13/01 12:07 PM Page 9

Placing Calls Quickly


Park a call in orbit (Cont’d) Quickly dial co-workers and outside calls . . .
To retrieve a call from 1. or lift handset. Speed Dial
system orbit:
2. + + System Park Orbit (60-69). To store Personal 1. .
Speed Dial numbers • In some systems you may have to press
Park a call at a 1. Do not hang up. (Intercom codes or ICM and dial ## instead.
co-worker’s extension: outside numbers):
2. Dial Personal bin number (701-720).
2. + + Extension (e.g., 300).
OR
• To Page before hanging up, dial * 1 Press bin key (for bins 701-710), or DIAL +
and the zone number (1-7, 0 for all call).
bin key (for bins 711-720).
3. Hang up.
3. .
To retrieve a call 1. (Optional) Lift handset for privacy.
parked at a co-worker’s 4. Enter the line number (e.g., 1 for line 1) the
extension: system will use for your stored number.
2. + + Extension (e.g., 300).
OR
Enter the line group number (e.g., 90-98
Forward (reroute) your calls to a co-worker . . . for line groups 0-8) the system will use for
your stored number.
While at your desk or 1. (Optional) Lift handset for privacy. OR
out of the office, for- Skip this step if storing Intercom codes.
ward your calls to a 2. + .
5. .
co-worker or Voice 3. Dial Call Forwarding type:
Mail: 0 = Cancel forwarding 6. Enter the number to store + .
2 = Busy/No Answer • You can enter up to 16 digits, using 0-9,
4 = Immediate # and *. Press MIC to insert a pause;
6 = No Answer FLASH to insert a Flash.
4. Dial destination extension (or 0 for your 7. Enter a name for your Speed Dial number.
operator). • Refer to Keys for Entering Names.
OR
Press MW or dial Voice Mail master exten- 8. .
sion number to forward to Voice Mail. 9. Repeat from step 2 to program another
5. Hang up. Personal Speed Dial number.
OR
to exit.
80000MBG05_01.qxd 3/13/01 12:07 PM Page 11

Speed Dial (Cont’d)

For one-touch access 1. Press Bin Key for Personal Speed Dial
to your stored Speed bins 1-10.
Dial numbers: OR
Press DIAL plus BIN KEY for Personal
Speed Dial bins 11-20.
OR
Press Programmable Function Key
assigned to Personal or System Speed
Dial bin.

To dial a stored 1. (Optional) Lift handset for privacy.


System or Personal
Speed Dial number: 2. + .
3. Dial Personal Speed Dial bin number
(701-720).
OR
Dial System Speed Dial bin number (nor-
mally 200-299).
Keys for Entering Names

Press this
Then one of these keys to enter the character in the white cell: Multibutton Telephone
key:
1 2 3 4 # Quick Reference Guide
1 & - (dash)1 / (backslash)1 ‘ (apostrophe)1 1

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 SPACE : 0

* *
80000MBG05
April 2001
#

To enter characters in lower case (e.g., e instead of E), press MW before pressing the key in the
first shaded column. Use LND to backspace over (erase) any characters you want to correct.
1In software versions prior to 02.00.00, the codes for 1 + 2, 1 + 3, and 1 + 4 were not available.
Printed in the U.S.A. (2562)

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