FS 100G OPTICS-TO-OPTICS INTEROPERABILITY MATRIX

FS Airware Cloud
Management Network
Solution User Manual

Copyright © 2024 FS.COM AII Rights Reserved Page 1 of 158

FS AIRWARE CLOUD-MANAGEMENT NETWORK SOLUTION USER MANUAL

Copyright
Copyright © 2009-2024 FS.COM Inc. All Rights Reserved.
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The products, services, or features you purchase are subject to commercial contracts and terms. Some
or all of the products, services or features described in this document may not be within the scope of
your purchase or use. Unless otherwise agreed in the contract, FS does not make any express or
implied statement or guarantee for the content of this document.
Due to product version upgrades or other reasons, the content of this document will be updated from
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This manual is for reference only. FS endeavors to ensure content accuracy and will not shoulder any
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Preface
Intended Audience

This document is intended for:

 Network engineers

 Technical support and servicing engineers

 Network administrators

Technical Support

 FS Airware Website: https://airware.fs.com/

 Technical Support Website: https://www.fs.com/solution_support.html

 Community: https://community.fs.com/

Conventions

1. Conversions

Convention Description

Bold font Commands, command options, and keywords are in bold

font.

Italic font Arguments for which you supply values are in italic font.

[] Elements in square brackets are optional.

{x|y|z} Alternative keywords are grouped in braces and separated

by vertical bars.

[x|y|z] Optional alternative keywords are grouped in brackets and

separated by vertical bars.

The argument before the sign (&) can be input for

&<1-n>
consecutive 1- n times.

Double slashes at the beginning of a line of code indicate a

//
comment line.

2. Signs

The signs used in this document are described as follows:

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Warning

An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.

Caution

An alert that calls attention to essential information that if not understood or followed can
result in function failure or performance degradation.

Note

An alert that contains additional or supplementary information that if not understood or

followed will not lead to serious consequences.

Specification

An alert that contains a description of product or version support.

3. Note
The manual offers configuration information (including model, port type and command line interface)
for indicative purpose only. In case of any discrepancy or inconsistency between the manual and the
actual version, the actual version prevails.

4. Release Note

Version Number Update Brief Description

In the 3. Project Management section,

1.1 2023.11.27 some notes have been added to emphasize
the copy method of Account ID

1.0 2023.03.22 /

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Contents

Preface .........................................................................................................................................................II
1 Product Overview .................................................................................................................................... 1
2 Logging In to Airware Cloud Network ...................................................................................................2
2.1 Logging In to Airware Cloud Network ................................................................................................2
2.2 Visitor Login .......................................................................................................................................... 2
2.3 Registering an Account ........................................................................................................................ 3
3 Project Management ...............................................................................................................................6
3.1 Project List .............................................................................................................................................6
3.2 Creating a Project ................................................................................................................................. 6
3.3 Transferring a Project .......................................................................................................................... 7
3.4 Project Management ............................................................................................................................8
3.4.1 Adding a Device ................................................................................................................................................ 8
3.4.2 Setting as Default Project ..............................................................................................................................9
3.4.3 Editing a Project ............................................................................................................................................10
3.4.4 Deleting a Project .........................................................................................................................................11
3.4.5 Member Management .................................................................................................................................. 11
3.5 Opening a Project ............................................................................................................................... 12
4 Quick Start ............................................................................................................................................. 14
4.1.1 Organizational Planning ................................................................................................................. 14
4.1.2 Network Configuration ...................................................................................................................15
4.1.3 Device Access ................................................................................................................................... 17
5 Home .......................................................................................................................................................19
5.1 Home ....................................................................................................................................................19
5.1.2 Traffic ............................................................................................................................................................... 19
5.1.3 Alarm ................................................................................................................................................................20
5.1.4 Online STA ....................................................................................................................................................... 21
5.1.5 Site ....................................................................................................................................................................23
6 My Network ............................................................................................................................................25
6.1 Site Overview ...................................................................................................................................... 25
6.1.1 Site List .............................................................................................................................................................25
6.1.2 Site Overview Info .......................................................................................................................................... 25
6.1.3 Switching a Site ...............................................................................................................................................26
6.1.4 Network Indicators ........................................................................................................................................ 26
6.2 Network Configuration ......................................................................................................................30
6.2.1 Binding a Template ........................................................................................................................................ 30

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6.2.2 Personalized Configuration ..........................................................................................................................31

6.3 Device Management .......................................................................................................................... 35
6.3.1 Device List ....................................................................................................................................................... 36
6.3.2 Adding a Device ..............................................................................................................................................37
6.3.3 Importing Devices .......................................................................................................................................... 38
6.3.4 Deleting a Device ............................................................................................................................................41
6.3.5 Device Details ................................................................................................................................................. 42
6.3.6 Unbinding a Device ........................................................................................................................................46
6.3.7 Delivering the Configuration ........................................................................................................................ 47
6.3.8 Upgrading Devices ......................................................................................................................................... 48
6.3.9 Moving a Device ............................................................................................................................................. 49
6.3.10 Restarting a Device ...................................................................................................................................... 50
6.3.11 Backing Up the Configuration ....................................................................................................................51
6.3.12 Command Debugging ................................................................................................................................. 48
6.3.13 Restoring the Configuration from Backups ............................................................................................. 52
6.3.14 Accessing Web ..............................................................................................................................................54
6.3.15 Accessing Telnet ...........................................................................................................................................55
6.4 Network Optimization ....................................................................................................................... 56
6.4.1 WLAN Optimization ....................................................................................................................................... 56
6.4.2 Roaming Optimization .................................................................................................................................. 64
6.5 STA Insight ...........................................................................................................................................66
6.5.1 STA Monitoring ............................................................................................................................................... 66
6.5.2 STA Experience ............................................................................................................................................... 67
6.6 Access Security ................................................................................................................................... 69
6.6.1 Denylist/Allowlist ............................................................................................................................................63
6.7 Alarm Management ........................................................................................................................... 75
6.7.1 Active Alarm .................................................................................................................................................... 75
6.7.2 Alarm Setup .................................................................................................................................................... 78
6.7.3 History Alarm ..................................................................................................................................................81
6.8 Report .................................................................................................................................................. 83
7 Management and Maintenance .......................................................................................................... 84
7.1 Organizational Planning .................................................................................................................... 84
7.1.1 Adding a Site ................................................................................................................................................... 84
7.1.2 Editing a Site ................................................................................................................................................... 85
7.1.3 Deleting a Site .................................................................................................................................................85
7.2 Configuration Management ..............................................................................................................86
7.2.1 Configuration Template ................................................................................................................................ 86
7.2.2 Configuration Task .......................................................................................................................................100
7.2.3 Configuration Backup ................................................................................................................................. 105

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7.3 Device Upgrade .................................................................................................................................107

7.3.1 Version Management ..................................................................................................................................107
7.3.2 Patch Management ..................................................................................................................................... 109
7.3.3 Upgrade Management ................................................................................................................................110
7.3.4 Upgrade Task ................................................................................................................................................ 111
7.4 Tunnel Management ........................................................................................................................ 111
8 Intelligent Analysis ..............................................................................................................................115
8.1 Area .................................................................................................................................................... 115
8.2 Monitoring .........................................................................................................................................115
8.2.1 Overview ........................................................................................................................................................115
8.2.2 Experience .................................................................................................................................................... 123
8.2.3 Clients ............................................................................................................................................................ 131
8.2.4 Devices ...........................................................................................................................................................135
8.2.5 Environment ................................................................................................................................................. 139
8.3 Optimization ..................................................................................................................................... 141
8.3.1 One Key Diagnosis .......................................................................................................................................141
8.3.2 One-Click Network Optimization ...............................................................................................................144
8.3.3 Access Optimization .................................................................................................................................... 149
8.3.4 Config Planning ............................................................................................................................................ 151
8.4 Big Data ..............................................................................................................................................152
8.4.1 Regional Analysis ......................................................................................................................................... 152
8.4.2 Scheduled Change ....................................................................................................................................... 152
8.4.3 Client Capacity ..............................................................................................................................................153
8.4.4 Manufacturer Analysis ................................................................................................................................ 153
8.4.5 Baseline ......................................................................................................................................................... 154
9 System Management .......................................................................................................................... 156
9.1 User Management ............................................................................................................................ 156
9.2 Role Management ............................................................................................................................ 157

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1 Product Overview
FS-Airware cloud management network provides full-lifecycle intelligent network management services
covering network procurement, planning, deployment, acceptance, and O&M. It integrates the big data,
cloud computing, and AI technologies to improve the efficiency in network construction and O&M
management for enterprises and partners. Airware Cloud Network provides rich northbound interfaces
regardless of whether it is deployed in public cloud, private cloud, or hybrid cloud mode. It helps
customers better operate networks and facilitates digital transformation of enterprises.
The digital transformation of enterprises is accompanied by various network use changes such as
service cloudification, use of wireless STAs, and diversified access modes. The network O&M
architecture is also required to meet the needs of elastic expansion. Traditional network management is
confronted with difficulties in access, analysis, and expansion. For example, a network management
system (NMS) reads data through the Simple Network Management Protocol (SNMP), but it cannot
access devices that span a wide area network (WAN). When traditional relational databases are used to
store data, data cannot be stored or analyzed if the volume of collected data is ultralarge. In addition,
for large parks and multi-branch chain enterprises, the access of over ten thousand devices to the
network is beyond the management capacity of the traditional NMS.
Cloud management network is a new network form that integrates IT cloud with the communication
technology (CT) network. It migrates the management, control, and O&M functions in the traditional
network architecture to the cloud, and provides the functions as services for many different enterprises.
The local network infrastructure of enterprises provides only data forwarding capability. Airware Cloud
Network uses the cloud native, big data, AI, and other cutting-edge technologies to build a highly
reliable, scalable, and intelligent analysis platform architecture. It can meet requirements for the access
of mass devices as well as the storage and real-time analysis of big data, and supports intelligent
applications such as prediction, optimization, and diagnosis.

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2 Logging In to Airware Cloud Network

2.1 Logging In to Airware Cloud Network
On Google Chrome, visit the address of Airware Cloud Network: https://airware.fs.com/. Enter the
correct username and password and click Login to log in to Airware Cloud Network.
If you have no account, register one before login. For the account registration process, see Registering
an Account.

Figure 2-1 Logging In to Airware Cloud Network

2.2 Visitor Login

Airware Cloud Network allows you to log in as a visitor to view demo projects.

Figure 2-2 Visitor Login

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Figure 2-3 Demo Projects

2.3 Registering an Account

If you are using Airware Cloud Network for the first time, you'll need to register an account first. Visit
https://airware.fs.com/ on Google Chrome. Click Sign up in the upper right corner of the page to

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redirect to the account registration page.

Figure 2-4 Account Registration Entry

On the registration page, enter your username, password, email address, and captcha, select I have
read and agreed to Licenses, and click Register. After successful registration, Airware Cloud Network
automatically redirects to the login page. Enter the registered username and password to log in to
Airware Cloud Network.

Figure 2-5 Registering an Account

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Figure 2-6 Registration Succeeded

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3 Project Management
Service providers bear responsibilities for maintaining and constructing customers' networks. For
service providers, each customer is a separate tenant, or project.

3.1 Project List

When you log in to Airware Cloud Network for the first time, the Project Management page is
displayed by default, on which you can view the project list.

Figure 3-1 Tenant List

The project list displays the project name, management type, industry, creator, site quantity, number of
online devices/total devices, and creation time. You can search for a specified project by project name.
You can click the Project Transfer or Project Receive tab to view applications for project transfer to
other managers or applications for project transfer from other managers.

Figure 3-2 Project Transfer and Project Receive

3.2 Creating a Project

Click Create Project and add information about a new project.

Figure 3-3 Creating a Project

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Enter the following information when creating a project:

 Project Name: (Required) It identifies a tenant. It is a string of up to 50 characters containing only

letters, digits, underscores (_), hyphens (-), @, and &.

 Industry: (Required) Select the proper industry scenario type from the drop-down list.

 Project Logo: (Optional) You can set a personalized logo for a tenant.

3.3 Transferring a Project

Click Transfer Project. Enter the account of a user who receives a project and the name of the project
to be transferred, and click Continue Transfer.

Figure 3-4 Transferring a Project

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Note

The account that needs to be entered refers to Airware's Account ID.

You can click Copy as shown in the figure, and then paste it into the corresponding position.

Figure 3-5 Successful Initiation of a Transfer Application

3.4 Project Management

3.4.1 Adding a Device

Click Add Device in the Operation column for a project. The Device Management page of the project
is displayed, on which you can add devices to the project. For details about how to add a device, see
"Adding a Device" in "My Network" > "Device Management."

Figure 3-6 Adding a Device

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3.4.2 Setting as Default Project

After a project is created, if you want Airware Cloud Network to automatically open the project each
time you log in to Airware Cloud Network, you can set the project as the default project. Click ... in the
Operation column for a project and select Set as Default Project to set the project as the default
project.

Figure 3-7 Setting as Default Project

Caution
● After a project is set as the default project, the tenant project is automatically opened each
time you log in to Airware Cloud Network.
● Only one project can be set as the default project at a time.
● If the default project already exists and you set another project as the default project, the
default project configuration of the original default project will be automatically canceled.

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3.4.3 Editing a Project

Click ... in the Operation column for a project and select Edit Project to edit the project information.

Figure 3-8 Entry for Editing a Project

The requirements for parameters for editing a project are the same as those for parameters for
creating a project. After editing, click Save.

Figure 3-9 Editing a Project

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3.4.4 Deleting a Project

Click ... in the Operation column for a project and select Delete project to delete the project. When a
project is of the invited management type, the project cannot be deleted directly. If the project is no
longer managed, you can click Exit Project.

Figure 3-10 Entry for Deleting a Project

Figure 3-11 Deleting a Project

3.4.5 User Management

Click ... in the Operation column for a project and select User Management to manage members of
the project. For details about the member management function, see the description in "System
Management" > "User Management."

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Figure 3-12 User Management

Figure 3-13 Add Account

Note
The account that needs to be entered refers to Airware' s Account ID.
You can click Copy as shown in the figure, and then paste it into the corresponding position.

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3.5 Opening a Project

On the Project List tab page, click a project name to open the project.

Figure 3-14 Opening a Project

If you have opened a project, you can click the project name in the upper right corner and select Project
Management to return to the Project Management page.

Figure 3-15 Returning to the Project Management Page

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4 Quick Start
4.1 Organizational Planning
Airware Cloud Network supports branch-based network management. Therefore, make organizational
planning before connecting the devices to Airware Cloud Network.
Choose Management & Maintenance > Organizational Planning to go to the Organizational
Planning page. Add branches and sites to the organizational tree. Branches can be added at multiple
levels. A site is the smallest unit of network management. One or more sites can be added under each
branch. You can click Batch Import to bulk add sites.

Note

For details about operations in organizational planning, see the description in "Management &
Maintenance" > "Organization Planning."

Figure 4-1 Adding a Branch

Figure 4-2 Adding a Site

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4.2 Network Configuration

Airware Cloud Network automatically delivers configurations to new online devices. The administrator
can create a configuration template and bind the template to a specific branch or site. After the
configuration template is bound, all new online devices in the branch or site will automatically obtain
the configuration of the configuration template.
Choose Management & Maintenance > Configuration > Template to add configurations. A template
can be configured in WLAN SSID configuration mode and CLI command set configuration mode. The
WLAN SSID configuration mode is used to configure WLANs such as SSIDs of cloud APs and the
configuration does not take effect on devices other than cloud APs. CLI command sets apply to all
devices regardless of the device type.

Note

For details about network configuration, see the description in "Management &
Maintenance" > "Configuration."

Figure 4-3 Adding an SSID

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Figure 4-4 Adding a CLI Command Set

CLI command sets can be delivered in two modes: incremental CLI delivery and full replacement. APs do
not support the full replacement mode.

 Incremental delivery: A device incrementally executes a user-defined CLI command set based on
the current configuration. This mode applies to incremental configuration scenarios.

 Full replacement: The config.text configuration file of a device is directly replaced. After
replacement, the device automatically restarts for the configuration to take effect. This mode is
suitable for the full replacement of the system configuration or for scenarios, in which incremental
configuration cannot meet requirements, for example, incremental configuration may cause
network path changes (resulting in device disconnection), and configuration involves multiple
interactions and command transformation (resulting in interaction and command identification
timeout).

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4.3 Device Access

1 Adding a Device

Choose My Network > My Site > Device Management to go to the Device Management page. Click
Add Device. Select the device type and enter the device name, or enter a device SN to add a device.

Figure 4-5 Adding a Device

A device SN can be obtained in two ways:

 Command query: Run the show version command on a device to display the device SN.

The following uses an AC as an example. G1Q92BF000561 is the SN of the AC.

FS#show version
System description : FS Wireless LAN Control (AC-224AP) By FS.COM Inc
System start time : 2022-10-13 11:14:48
System uptime : 0:03:58:40
System hardware version : 1.00
System software version : AC_FSOS 11.9(6)W1S7, Release(09212717)
System patch number : NA
System serial number : G1Q92BF000561
System boot version : 1.2.12

 Label query: Check the label on the back of a product to obtain the device SN.

2 Configuring Device Access Addresses

The device access addresses can be configured in two ways:

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 Manual configuration

Run the following commands on the device to be connected to configure the CPE WAN Management
Protocol (CWMP) and domain name system (DNS) (the actual DNS address shall prevail).
Hostname#config
Hostname(config)#ip name-server 114.114.114.114
Hostname(config)#cwmp
Hostname(config-cwmp)#acs url https://airware.fs.com/acs
Hostname(config-cwmp)#end
Hostname #write

 Use DHCP Option 43 to distribute CWMP interconnection addresses (for devices obtaining
addresses via DHCP).

Run the following commands on the DHCP server (the actual addresses shall prevail).
Hostname#config
Hostname(config)#ip dhcp pool pool_Gi0/0
Hostname(dhcp-config)#option 43 ascii http://airware.fs.com/acs
Hostname(dhcp-config)#end
Hostname(dhcp-config)#write
Hostname(dhcp-config)#lease 0 8 0
Hostname(dhcp-config)#network 192.168.1.0 255.255.255.0
Hostname(dhcp-config)#dns-server 114.114.114.114
Hostname(dhcp-config)#default-router 192.168.1.1

3 Device Go-Online

If a device can connect to Airware Cloud Network properly, you can view the device status on the Device
Management page of Airware Cloud Network 3–6 minutes after you complete the configuration above.

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5 Home
5.1 Home
As shown in Figure 5-1, the home page displays basic information about a tenant's network, such as
network traffic, alarms, devices, and STAs. The following describes each area of the page.

Figure 5-1 Home

5.1.1 Traffic
As shown in Figure 5-2, traffic information, that is, Egress Traffic Peak Trend, is displayed in the upper
left area.

Figure 5-2 Traffic Information

 Egress Traffic Peak Trend (Mbps): Displays the peak traffic of the egress at different time points

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of today, yesterday, and the last 7 days on a graph, in Mbps. The horizontal axis represents the
time. The statistics interval of today and yesterday is 5 minutes, and the statistics interval of the
last 7 days is 1 hour. The vertical axis represents the peak traffic, rounded to two decimal places.
Hover the cursor over a curve to view the uplink/downlink peak rate at a specified time point.

○ Uplink Rate: Indicates the uplink peak rate of the egress traffic, represented by a green
curve.

○ Downlink Rate: Indicates the downlink peak rate of the egress traffic, represented by a
blue curve.

○ Today: Collects statistics on the uplink and downlink peak rates of today's egress traffic.

○ Yesterday: Collects statistics on the uplink and downlink peak rates of yesterday's
egress traffic.

○ Last 7 Days: Collects statistics on the uplink and downlink peak rates of egress traffic in
the last seven days (including the current day).

Figure 5-3 Egress Traffic Peak Trend

5.1.2 Alarm
As shown in Figure 5-4, this area displays the number of active alarms and the number of today's
alarms. You can click the alarm area to redirect to the alarm management page. For details about
alarms, see Alarm Management.

Figure 5-4 Alarm

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5.1.3 Online STA

As shown in Figure 5-5, this area displays information about devices on the current network. It includes
Online STA and Online STA Trend.

Figure 5-5 Online STA

 Online STA

The Online STA area displays the total number of online STAs. When you hover the cursor over Online
STA, the quantities of STAs connected to different types of devices are displayed. The devices include
cloud APs and fit APs.

Figure 5-6 Viewing the Number of Online/Offline Devices

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Figure 5-7 Viewing Online STAs

Click the device or STA icon to go to the device or STA management page. For details about the
device/STA management, see Management and Maintenance.

 Online STA Trend

This area shows the number of online STAs at different time points on a graph. The graph is described
as follows:

○ Date: You can view graphs of different dates. You can select Today, Yesterday, or Last 7
Days.

○ Horizontal axis: The horizontal axis represents the time. When you select Today or
Yesterday, the statistics interval is 5 minutes. When you select Last 7 Days, the
statistics interval is 1 day and the number is the total number of online STAs on that day.
Hover the cursor on the graph to view the number of online STAs at a specific time point.

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○ Vertical axis: The vertical axis represents the number of online STAs at a certain time
point.

○ Sky blue curve: Indicates the number of online wired STAs.

○ Blue curve: Indicates the number of online fit APs.

○ Green curve: Indicates the number of online cloud APs.

Figure 5-8 Online STA Trend Graph

5.1.4 Site
As shown in Figure 5-9, this area lists the sites, where devices are located.

Figure 5-9 Site Area

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The site list displays the site name, location, group, total number of devices, number of online STAs, and
health. You can search for site records by site name and specify the number of items to be displayed on
each page. The list can be sorted by the total number of devices.

Figure 5-10 Site List

Click a site name to go to the Site Overview page. For details about site management, see Site
Overview. Currently, health check is available at sites that have ACs. The health check scope is all devices
at the site. The health check results include excellent, good, fair, and poor. Health check items include
device stability, client activity, network saturation, online experience, signal coverage, and association
stability. You can hover the cursor over a health check result to view the results of different health check
items.

Figure 5-11 Site Name and Health

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6 My Network
6.1 Site Overview
6.1.1 Site List
Choose My Network > My Site > Site Overview to go to the site list. The site list displays the site name,
location, group, total number of devices, number of online STAs, and health.

Figure 6-1 Site List

In the site list, you can set the number of items to be displayed on each page (10 items/page, 20
items/page, 40 items/page, or 80 items/page) and sort the site list by the total number of devices.

6.1.2 Site Overview Info

Click a site name to go to the Site Overview Info page, which displays site information such as the
number of online STAs, alarms, and wireless network indicators. The page provides quick entries for STA
experience, network configuration,Denylist/Allowlist, WLAN optimization, and roaming optimization.

Figure 6-2 Site Overview Info

At the top of the page, information about the current site is displayed, including the site name, location,
and network type. The page allows provides an entry for network configuration, which will be described

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in later sections.
In the middle and lower parts of the page, the network overview of the site is provided, including the
number of online STAs, number of alarms, egress traffic peak trend, online STA trend, statistics on
wireless uplink and downlink rates, wireless latency statistics, and wireless packet loss rate (%) statistics.
The number of online STAs, number of alarms, egress traffic peak trend, and online STA trend graph are
similar to those in Home except that the dimension is accurate to site. Therefore, they are not described
here. Other network indicators are described in Network Indicators.

6.1.3 Switching a Site

You can click the site area in the upper left corner to switch to a different site, as shown in Figure 6-3.
Site switching allows you to search for a specified site by site name. Click a site name to view the
information about the site.

Note

When you click a level-1 site, the system returns to the site list page.

Figure 6-3 Switching a Site

6.1.4 Network Indicators

 Wireless Uplink Rate

This graph shows statistics on the uplink rates and average uplink rates of different types of wireless
STAs at different time points.

Figure 6-4 Wireless Uplink Rate Curve Graph

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The graph is described as follows:

○ Green curve: Indicates the uplink rate of 2.4 GHz wireless STAs.

○ Blue curve: Indicates the uplink rate of 5 GHz wireless STAs.

○ Purple curve: Indicates the average uplink rate of wireless STAs.

○ Date: The available dates include Today, Yesterday, and Last 7 Days.

○ Horizontal axis: Represents time. The statistics interval is 5 minutes. You can hover the
cursor over a curve to view the uplink rates and average uplink rates of different types of
STAs at a specified time point.

○ Vertical axis: Represents the uplink rate, in Mbps.

 Wireless Downlink Rate

This graph shows statistics on the downlink rates and average downlink rates of different types of
wireless STAs at different time points.

Figure 6-5 Wireless Downlink Rate Curve Graph

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The graph is described as follows:

○ Green curve: Indicates the downlink rate of 2.4 GHz wireless STAs.

○ Blue curve: Indicates the downlink rate of 5 GHz wireless STAs.

○ Purple curve: Indicates the average downlink rate of wireless STAs.

○ Date: The available dates include Today, Yesterday, and Last 7 Days.

○ Horizontal axis: Represents time. The statistics interval is 5 minutes. You can hover the
cursor over a curve to view the downlink rates and average downlink rates of different
types of STAs at a specified time point.

○ Vertical axis: Represents the downlink rate, in Mbps.

 Wireless Latency

This graph shows the wireless latency and average latency of different types of wireless STAs at different
time points.

Figure 6-6 Wireless Latency Curve Graph

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The graph is described as follows:

○ Green curve: Indicates the latency of 2.4 GHz wireless STAs.

○ Blue curve: Indicates the latency of 5 GHz wireless STAs.

○ Purple curve: Indicates the average latency of wireless STAs.

○ Date: The available dates include Today, Yesterday, and Last 7 Days.

○ Horizontal axis: Represents time. The statistics interval is 5 minutes. You can hover the
cursor over a curve to view the latency and average latency of different types of STAs at a
specified time point.

○ Vertical axis: Represents the wireless latency, in ms.

 Wireless Packet Loss Rate (%)

This graph shows the packet loss rates and average packet loss rates of different types of wireless STAs
at different time points.

Figure 6-7 Wireless Packet Loss Rate Curve Graph

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The graph is described as follows:

○ Green curve: Indicates the packet loss rate of 2.4 GHz wireless STAs.

○ Blue curve: Indicates the packet loss rate of 5 GHz wireless STAs.

○ Purple curve: Indicates the average packet loss rate of wireless STAs.

○ Date: The available dates include Today, Yesterday, and Last 7 Days.

○ Horizontal axis: Represents time. The statistics interval is 5 minutes. You can hover the
cursor over a curve to view the packet loss rates and average packet loss rates of
different types of STAs at a specified time point.

○ Vertical axis: Represents the packet loss rate of wireless STAs, in percentage.

6.2 Network Configuration

The network configuration function allows you to perform network configuration for devices based on
sites, such as WLAN configuration and CLI command sets. The configuration includes template
configuration and personalized configuration.

Caution
● Modifying a configuration template and personalized configurations affects only newly
connected devices. For already online devices, the configuration changes take effect on
them only after Deliver Config is clicked.
● When a configuration template is inconsistent with a personalized configuration template,
the personalized configuration overwrites the configuration template, that is, the
personalized configuration takes precedence over the configuration template.

6.2.1 Binding a Template

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As shown in Figure 6-8, if no configuration template has been bound to a site, you can click Bind
Template to go to the configuration template management page, on which you can bind a
configuration template to the site. For details about configuration template management, see the
description in "Management & Maintenance" > "Configuration" > "Template."

Figure 6-8 Binding a Configuration Template

6.2.2 Personalized Configuration

Personalized configuration includes WLAN configuration and CLI list. WLAN configuration is used to
configure SSIDs of cloud APs (fat APs) and other WLANs. It does not take effect on devices other than
cloud APs (fit APs indirectly managed via AC management). The CLI list applies to all devices regardless
of the device type.

1 WLAN Configuration

The WLAN configuration list is shown in Figure 6-9. You can set the number of items to be displayed on
each page and filter items by encryption mode or forwarding mode. You can click Edit or Delete in the
Operation column to edit or delete WLAN configuration.

Figure 6-9 WLAN Configuration List

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You can configure a personalized network template by adding an SSID. Click Add SSID, enter SSID
information, and click OK to complete the personalized template configuration. To apply the
configuration to a connected device, click Deliver Config to trigger the configuration delivery and make
the configuration take effect.

Figure 6-10 Adding an SSID

Set the following parameters when adding an SSID:

 SSID: (Required) Enter an SSID name. You need to select the SSID encoding format. The default
value is UTF-8 and the options include UTF-8 and GBK. If an SSID contains Chinese characters,
garbled characters are displayed when an STA does not support UTF-8 encoding format.

 Encryption Mode: (Required) Select a value from the drop-down list. The options include OPEN,
WPA-PSK, WPA2-PSK, and WPA-PSK/WPA2-PSK. When you select an encryption mode other than
OPEN, you need to enter a password.

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Note

OPEN: Indicates the open non-encryption authentication mode.

WPA2-PSK: Indicates a new encryption authentication mode based on WPA-PSK. It adopts

the CCMP encryption mode and is compatible with the TKIP encryption mode.

 Forwarding Mode: The bridge mode is supported by default. To switch to the NAT mode, run CLI
commands. You can set VlanType to Same VLAN with AP or use other VLANs. If you select other
VLANs, enter the VLAN ID. The VLAN ID range is from 2 to 232 and from 234 to 4094.

 Radio: (Required) You can select one or more radios from radio1 to radio3. You can select
Single-User Rate Limit and All-User Rate Limit and set uplink and downlink rate limits for them
separately.

Caution

The SSID is valid only when the selected radio is in access mode.

 Advanced Config: (Optional) Advanced configuration includes 5G-preferred and SSID Hiding.
5G-preferred indicates that, when a radio provides both 2.4 GHz and 5 GHz bands and an STA
supports both 2.4 GHz access and 5 GHz access, the STA connects to the 5 GHz band preferentially.
SSID Hiding indicates that wireless networks are hidden and network signals cannot be searched
out by STAs.

After the configuration is completed, new online devices automatically obtain the configuration of the
current site. For already online devices, you need to click Deliver Config to make the configuration take
effect on them.

Figure 6-11 Delivering the Configuration

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2 CLI List

Click the CLI List tab to switch to the CLI List tab page. You can click Edit or Delete in the Operation
column to edit or delete a CLI command set.

Figure 6-12 CLI Set List

Click Add CLI Set to add a CLI command set for the network.

Figure 6-13 Adding a CLI Command Set

Configure the following parameters when adding a CLI command set:

 Device Type: (Required) Select the type of devices, to which the CLI command set is to be
delivered. The options include AC, AP, Switch, Gateway, and Router. You can select only one of
them.

 Device Model: (Required) Select the model of the devices, to which the CLI command set is to be

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delivered. Select a device model from the drop-down list. Multiple models can be selected.

 SN: (Optional) Select an existing SN from the drop-down list. If an SN is selected, the command set
will be delivered only to the device matching the SN. If no SN is selected, the command set will be
delivered based on the selected device model.

 CLI Command Set: (Required) Enter CLI commands to be configured for devices.

 Description: (Optional) Enter a description of the command set. It can be used as a remark.

After the configuration is completed, new online devices automatically obtain the configuration of the
current site. For already online devices, you need to click Deliver Config to make the configuration take
effect on them.

Figure 6-14 Delivering the Configuration

6.3 Device Management

Choose My Network > My Site > Device Management to go to the Device Management page. Device
management is to manage all types of devices in terms of site and present basic information about the
devices.

Figure 6-15 Device Management

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You can select different sites to quickly manage devices at different sites.

Figure 6-16 Switching a Site

Device management includes the management of fat APs, fit APs, ACs, switches, gateways, routers, IoT
devices, and firewalls. The supported management functions are slightly different for different devices.
The following uses the management of fat APs as an example.

6.3.1 Device List

The AP list displays the AP status, device name, SN, MAC address, device model, site, last offline time,
remarks, and other information. The list supports device query by SN or name. You can manually
refresh the list and define fields to be displayed in the list. The list allows you to filter data by device
status.

Caution

The fields displayed in the device list may vary with the device.

Figure 6-17 Device List

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6.3.2 Adding a Device

Before a device goes online, you need to complete the device registration on Airware Cloud Network.
Click Add Device to add a device.

Figure 6-18 Adding a Device

The parameters used to add a device are described as follows:

 Device Type: (Required) Select the type of device to be added. The options include AP, AC, Switch,
Gateway, Router, and IOT Device.

 Device Name: (Required) It identifies a device. It is a string of up to 50 characters containing

Chinese characters, letters, digits, underscores (_), hyphens (-), @, and &.

 SN: (Required) Enter the device SN. The value is a string of 13–15 characters containing digits or
digits+letters.

A device SN can be obtained in two ways:

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○ Command query: Run the show version command on a device to display the device
SN.

The following uses an AC as an example. G1PL92B000611 is the SN of the AC.

FS#show version

System description : FS Wireless LAN Control (AC-224AP) By FS.COM Inc

System start time : 2022-09-22 15:10:11

System uptime : 0:00:41:53

System hardware version : 1.00

System software version : AC_224AP FSOS 11.9(6)W1S1, Release(09131916)

System patch number : NA

System serial number : G1PL92B000611

System boot version : 1.2.12

Module information:

Slot 0 : AC-224AP

Hardware version : 1.00

Boot version : 1.2.12

Software version : AC_224AP FSOS 11.9(6)W1S1, Release(09131916)

Serial number : G1PL92B000611

○ Label query: Check the label on the back of a product to obtain the device SN.

 Device ID: This parameter is required only for IoT devices, which are identified by device MAC
address. The value is a string of no more than 100 characters.

 Select Site: (Required) Select the site, where the device is located.

 Remarks: (Optional) Enter the remarks of the device. The value is a string of no more than 400
characters.

After completing the configuration above, ensure that the device connects to Airware Cloud Network
properly and then the Device Management page shows that the device is in the online state 3–6
minutes later.

Caution

The SN and device type must be correct. Otherwise, the device cannot go online.

6.3.3 Importing Devices

Airware Cloud Network supports batch import of devices. The procedure is as follows:

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(1) Click Import.

Click Import. The Batch Import Device dialog box is displayed.

Figure 6-19 Bulk Importing Devices

(2) Enter information.

Select the site, to which the devices to be imported belong.

Figure 6-20 Entering Information

(3) Download a template.

Click Download Template to download the device import template to the local device.

Figure 6-21 Downloading a Template

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(4) Fill in the template.

Open the downloaded device import template and enter device information.

Caution

A maximum of 500 records can be imported at a time.

Figure 6-22 Filling in the Template

Parameters in the template are described as follows:

○ SN: (Required) Enter the actual device SN. The value is a string of 13–15 characters
containing digits or letters.

○ Device Type: (Required) Select the actual device type.

○ Device Name: (Required) It identifies a device. It is a string of up to 50 characters

containing Chinese characters, letters, digits, underscores (_), hyphens (-), @, and &.

○ Device ID: This parameter is required for IoT devices and is set to the device MAC
address. The value is a string of no more than 100 characters.

○ Remarks: (Optional) Enter the remarks of the device. The value is a string of no more
than 400 characters.

(5) Upload the template.

Drag the template file to the specified area or click Please select a.xls file. and select the template file.

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Then, the system automatically imports devices that meet requirements from the template.

Figure 6-23 Uploading the Template

6.3.4 Deleting a Device

Click ··· in the device list and select Delete to delete a specified device. Devices can be bulk deleted.

Figure 6-24 Deleting a Device

Figure 6-25 Bulk Deleting Devices

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6.3.5 Device Details

Click a device name in the list or click Details in the Operation column for a device to view device
details. The device details mainly include network indicators, basic information, details, and
configuration functions of the device.

Caution

Items contained in device details vary with devices. This section uses the details of a fat AP as
an example for description.

Figure 6-26 Device Details

1 Monitor

Click a device name in the list or click Details in the Operation column for a device to view device
details. Click the first icon in Device Details to view device status monitoring, including the number of
uncleared alarms, running status, connectivity status, peak traffic trend, number of online users, and

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channel utilization.

Figure 6-27 Network Status Monitoring of a Device

Status monitoring details are described as follows:

 Number of Uncleared Alarms: Shows the number of uncleared alarms on the device. You can
click the alarm quantity to go to the alarm management page.

 Time: You can switch the time bar to view network details in different periods. The time can be
Today, Yesterday, or Last 7 Days.

 Running Status (%): Shows the CPU utilization and memory utilization, in percentage.

 Connectivity Status: Shows the connectivity status of the device in different periods.

 Peak Traffic Trend (Mbps): Shows the curve graph of peak traffic in different periods.

 Number of Online Users: Shows the number of currently online users served by the device.

 Channel Utilization: Shows the utilization of different channels on the device at different
time points.

Monitoring information varies with devices and is described as follows:

 For cloud APs, status monitoring includes the number of uncleared alarms, running status,
connectivity status, peak traffic trend, number of online users, and channel utilization.

 For fit APs, status monitoring includes device details, device load, and device analysis.

 For switches and ACs, status monitoring includes the number of uncleared alarms and running
status.

 For routers, status monitoring includes the number of uncleared alarms, running status, and port
rate trend.

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2 Equipment history

Click a device name in the list or click Details in the Operation column for a device to view device
details. Click the second icon in Device Details to view device status monitoring, including the Event
type, Update Time , and Log content.

Figure 6-28 Equipment history

3 Basic Info

Click a device name in the list or click Details in the Operation column for a device to view device
details. Click the second icon Basic Info in Device Details to view basic information about the device,
including the device name, model, MAC address, version, SSID, and channel. You can modify the device
name and remarks on this page. Basic information about an AP also includes basic information about
radios, and basic information about an RSR router also includes basic information about SIM cards.

Figure 6-29 Basic Info

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4 Terminal

Click a device name in the list or click Details in the Operation column for a device to view device
details. Click the third icon Terminal in Device Details to view the list of STAs connected to the current
AP. The list provides the STA MAC address, signal, online duration, and traffic.

Figure 6-30 Wireless User List

5 Toolbox

Click a device name in the list or click Details in the Operation column for a device to view device
details. Click the fourth icon in Device Details to go to the Toolbox tab page. This page provides various
management tools, including configuration, diagnosis, and operation tools, which meet various device
management and control requirements.

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 Configure: Includes Deliver Config, Config Backup, Configuration Restoration.

 Diagnosis: Includes Command Debugging, Access Web, and Access Telnet.

 Operation: Includes Restart and Device Upgrade.

Entries for these functions are also provided on the device list page. These functions will be described in
subsequent sections.

Figure 6-31 Toolbox

6.3.6 Unbinding a Device

If the device to be added has been bound to the system and the device is by your side (you can
configure commands on the device console), you can unbind the device. Click ··· and select Unbind.
Follow the steps prompted on the page to unbind a device.

Figure 6-32 Unbinding a Device

To unbind a device, do as follows:

(1) Enter the device SN and click Submit to request device unbinding.

Note
● For details about how to view the device SN, see the SN acquisition method described in
"Adding a Device."

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● After submitting a request, complete unbinding within 15 minutes. Otherwise, you need to
submit another request after the request expires.

(2) On the device to be unbound, run the unbinding command. The platform will automatically
unbind the device after receiving the device unbinding request. The unbinding commands are as
follows:

config

cwmp

acs url http://airware.fs.com/acs/device/unbind

(3) Go to Status Query to check the unbinding result.

Note

If you need to add an unbound device to another project, configure the acs url
http://airware.fs.com/acs

command.

Figure 6-33 Status Query

6.3.7 Delivering the Configuration

Click ··· in the device list and select Deliver Config to deliver a CLI command set to a device.
Configuration delivery is a common task in the configuration management component. After delivery,

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you can view the configuration execution in Management & Maintenance > Configuration > Task.

Figure 6-34 Delivering the Configuration (01)

Figure 6-35 Delivering the Configuration (02)

Parameters for configuration delivery are described as follows:

 Delivery Time: (Optional) Specify the time for delivering a CLI command set. If no delivery time is
specified, the CLI command set is immediately delivered.

 CLI Command Set: (Required) Edit the command set to be delivered to a device.

Figure 6-36 Bulk Delivering the Configuration

6.3.8 Upgrading Devices

Click ··· in the device list and select Upgrade to upgrade a device. Batch upgrade is supported.

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Figure 6-37 Upgrading a Device (01)

Figure 6-38 Upgrading a Device (02)

Device upgrade policies are described as follows:

 Version Upgrade: (Required) Select the target version of the upgrade. A device can be upgraded
to any available version.

 Scheduled Upgrade: (Optional) Select the upgrade time. If the upgrade time is not specified,
upgrade is performed immediately. No upgrade time is set by default.

 Maximum Failure Retries: (Optional) Set the maximum number of retries after an upgrade
failure. The options include 0times, 1times, 3times, and 5times. No value is selected by default,
indicating 0 retries.

Figure 6-39 Bulk Upgrading Devices

6.3.9 Moving a Device

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Click ··· in the device list and select Move to change the site, to which a device belongs. Devices can be
bulk moved.

Caution

After a device is moved, the system will deliver the configuration of the new site to the device.

Figure 6-40 Moving a Device (01)

Figure 6-41 Moving a Device (02)

Figure 6-42 Bulk Moving Devices

6.3.10 Restarting a Device

Click ··· in the device list and select Restart to restart a specified device. Perform this operation in a
period, in which services are not affected. Batch restart is supported.

Figure 6-43 Restarting a Device (01)

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Figure 6-44 Restarting a Device (02)

Figure 6-45 Bulk Restarting Devices

6.3.11 Backing Up the Configuration

Click ··· in the device list for a specific device and select Backup to back up all current configurations of
the device. After the backup is completed, you can view the operation configuration backup status of
the device on the backup page.

Figure 6-46 Backing Up the Configuration (01)

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Figure 6-47 Backing Up the Configuration (02)

Figure 6-48 Successful Delivery of the Backup Command

Click Backup in the pop-up box to redirect to the configuration backup management page and view the
backup result.

6.3.12 Restoring the Configuration from Backups

Click ··· in the device list and select Backup Restoration to restore the required configuration from
configuration backups. You can restore the configuration from configuration backups on the local
device or restore the configuration from configuration backups in other similar devices to the local
device. The backup list displays the name of the backed up device, backup time, and remarks. You can
quickly identify different backups based on information in the backup list, and search for backups by
remarks or device name. Select a specified backup and click Restore to Device to trigger the backup

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restoration.

Figure 6-49 Restoring the Configuration from Backups

Figure 6-50 Restoring the Configuration from Backups in the Local Device

Figure 6-51 Restoring the Configuration from Backups in All Devices

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6.3.13 Accessing Web

Click ··· in the device list and select Access Web for a device. The system creates a tunnel with the device
and the Web management page of the device can be accessed through the tunnel. If the device is offline,
the tunnel fails to be created.

Caution

The Web window may be blocked by the browser. Therefore, configure the browser to allow
the Web window.

Figure 6-52 Accessing Web

If the current device does not support the Web tunnel, you need to create a tunnel through a transfer
device that supports the Web tunnel.

Figure 6-53 A Tunnel Is Being Created

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After a tunnel is created successfully, the system automatically redirects to the Web login page.

Figure 6-54 Web Login Page

6.3.14 Accessing Telnet

Click ··· in the device list and select Access Telnet for a device. The system creates a tunnel with the
device and the console of the device can be remotely accessed through the tunnel.

Figure 6-55 Accessing Telnet

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If a device (such as AP or switch) does not support the telnet tunnel function, data needs to be
transferred through other devices.

Figure 6-56 A Tunnel Is Being Created

Figure 6-57 Accessing Telnet

6.4 Network Optimization

6.4.1 WLAN Optimization
Choose My Network > Network Optimization > WLAN Optimization to optimize a WLAN.

Figure 6-58 WLAN Optimization

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1 One-Click Network Optimization

Click One-Click Network Optimization. The Airware automatically adjusts the channel, power,
roaming, and other WLAN parameters of devices by collecting air interface information obtained
through AP scanning at the site, so as to maximize the WLAN performance.

Caution

(1) Use this function only after all APs in the region to be optimized go online.

(2) During optimization, channel switching will occur on devices, which will bring users
offline and affect user experience. Therefore, plan the network optimization execution
period (you can click Optimization Setup to configure scheduled optimization
execution time so that the system automatically executes network optimization when
the specified time is up).

(3) The entire process takes about 15–30 minutes (depending on the device scale). After
the process is complete, the system automatically switches to the Network
Optimization Details page, which shows the channel and power configuration
changes of each AP. A configuration task will be generated for delivery based on
network optimization planning results. If there are a large number of devices, this
process takes a period of time. You can filter tasks by radio optimization type on the
Configuration Task menu to view the optimization result.

Figure 6-59 One-Click Network Optimization

Figure 6-60 Network Optimization In Progress

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Figure 6-61 Network Optimization Details

2 Manual Optimization

Click Manual Optimization to go to the Manual Optimization page.

Figure 6-62 Manual Optimization

In the manual optimization list, you can configure radio channels and radio power globally or for a
single AP. Click Apply to Device to trigger the configuration delivery.

Figure 6-63 Manual Optimization List

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You can bulk set power for different radios of different devices.

Figure 6-64 Bulk Setting Power

Batch power setting is based on radios and power needs to be set for radios separately. You can set the
power of one radio at a time.

 Radio: (Required) Select the radio (such as Radio 1).

 Power: (Required) Enter the power percentage for a radio. The value is an integer in the range of 1
to 100.

You can bulk configure channels and power by importing a table. The procedure is as follows:

(1) Click Export Data to export the current network optimization list.

Figure 6-65 Exporting Data

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(2) Open the exported table and fill in the channels and power of Radio 1 to Radio 3 in the table.
The value ranges of channel and power are the same as those of channel and power on the
manual optimization page.

Figure 6-66 Filling in the Form

Click Select CSV File. Select the completed form to import it for network optimization. A maximum of
500 pieces of data can be imported at a time.

Figure 6-67 Importing Data

If a device is not managed by Airware Cloud Network or a device to be imported is offline, the network
optimization fails.

Figure 6-68 Network Optimization Failed

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3 Optimization Setup

Click Optimization Setup to set network optimization parameters.

Figure 6-69 Optimization Setup

On the Optimization Setup page, you can customize channels, and configure scheduled network
optimization tasks, synchronization policies, and radio parameters. Radios are automatically planned.
By default, radios are planned based on the recommended channel of the selected country code or
region code. 20 MHz is adopted for 2.4 GHz/5 GHz. In general, the default configuration is
recommended and you do not need to configure channel customization. If 2.4 GHz/5 GHz uses other
bandwidth or there are special requirements for candidate channels that are automatically planned,
you can use Channel Customization to set candidate channels for automatic channel planning.

Figure 6-70 Customizing Network Optimization Parameters

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Network optimization parameters are described as follows:

 Channel Customization: (Optional) It is disabled by default. You can define channels (including
2.4 GHz channel and 5 GHz channel) that can be allocated for network optimization.

 Scheduled Network Optimization: (Optional) It is disabled by default. You can define the
network optimization execution time, accurate to hour. The task is a single task. You can set the
time to Monday to Sunday, and time point to 00:00 to 23:00. Select the hour from the drop-down
list.

 Auto Delivery of Network Optimization Results to AP: (Optional) It is enabled by default. If it is

disabled, the configuration will not be delivered to APs after network optimization is completed.

 Configuration Type: (Required) Only recommended channel configuration is synchronized by

default. The options include Synchronize only Recommended Channel Config, Synchronize
Recommended Channel Config and Recommended Power Config, and Synchronize
Recommended Power Config in Current Channel.

 The system automatically allocates channels when a device goes online for the first time:
(Optional) The system allocates channels to new online APs in sequence. For example, common
channels for 2.4 GHz are channels 1, 6, and 11, channel 6 is allocated to AP 1 after it goes online,
and channel 11 is allocated to AP 2 after it goes online.

 Country and Region: (Required) The default value is CHINA. To switch the country and region,
select a value from the drop-down list.

 Default Bandwidth of Radio 1 (2.4 GHz): (Optional) Select the default bandwidth of Radio 1 (2.4
GHz) from the drop-down list. The available bandwidths include 20 MHz, 40 MHz, and 60 MHz.

 Default Bandwidth of Radio 2 (5 GHz): (Optional) Select the default bandwidth of Radio 2 (5 GHz)
from the drop-down list. The available bandwidths include 20 MHz, 40 MHz, and 60 MHz.

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 Default Bandwidth of Radio 3 (5 GHz): (Optional) Select the default bandwidth of Radio 3 (5 GHz)
from the drop-down list. The available bandwidths include 20 MHz, 40 MHz, and 60 MHz.

4 History Record

Click History Record to check WLAN optimization execution records.

Figure 6-71 History Record

The history record list displays the network optimization trigger time, update time, optimization
execution status, whether to deliver configuration, whether optimization is a scheduled task, and
execution result. You can filter history records by execution status, whether to deliver configuration, and
whether optimization is a scheduled task.

Figure 6-72 History Record List

In the history record list, click View in the Operation column for a history record to redirect to the
Network Optimization Details page. The Network Optimization Details page displays the device SN,
radio ID, RF type, device MAC address, channel parameters, and other information.

Figure 6-73 Network Optimization Details

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6.4.2 Roaming Optimization

Choose My Network > Network Optimization > Roaming Optimization to configure roaming
optimization.

Figure 6-74 Roaming Optimization

Click Roaming Optimization to perform roaming optimization, improve the roaming experience of
wireless users, and implement seamless roaming for users at a site.

Figure 6-75 Enabling Roaming Optimization

Roaming optimization parameters are described as follows:

 Auto Adjustment: (Optional) It is enabled by default. After it is enabled, network optimization

parameters are automatically adjusted to balance signal coverage and roaming optimization after
each auto radio frequency planning.

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Caution

Auto adjustment takes effect only after Auto Trigger is enabled in Configuration > RF
Planning > Periodic Scan Configuration.

 Select Scenario: (Required) The default scenario is General. You can select an appropriate
scenario based on the actual site conditions and deliver preset roaming optimization parameters
(access threshold and coverage) or manually adjust the parameters. Optional scenarios include
the following:

○ General: Indoor APs are deployed in general scenarios such as teaching buildings and
shopping malls.

○ Hotel & Dormitory: One AP is installed in one room to provide wireless services. Such
scenarios include school dormitories, hotel rooms, and school office compartments.

○ Corridor: An AP is installed in the corridor outside a room, and the signal must cover the
room or multiple rooms at the same time.

○ Office: In a large zone in an office, APs are visible to each other and high-density office
and teaching services are carried out in this scenario.

○ Conference Hall: In a rapid deployment scenario, APs are densely deployed within a
small distance, and are installed on the ceiling or under a seat.

○ Outdoor: APs need to be installed outdoors such as on the utility poles and rooftops, to
cover plazas and roads.

○ Many Interferences: There are many interference signals around an AP, such as
operator network signals and other companies' wireless AP signals.

 Lowest RSSI of Wireless Network for User Access: (Required) The default value varies according
to scenarios. You can set the minimum RSSIs for the 2.4G and 5G channels. The value range is
from 1 to 30.

 AP Wireless Coverage: (Required) The unit is dBm. The default value varies according to scenarios.
You can set the wireless network coverage scopes for the 2.4G and 5G channels. The value range
is from 1 to 32.

Figure 6-76 Configuring Roaming Optimization

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6.5 STA Insight

6.5.1 STA Monitoring
Choose My Network > STA Insight > STA Monitoring to go to the STA list. You can click a required tab
page to view information about different types of STAs. The list allows you to set the number of items to
be displayed on each page. You can search for STAs by STA IP address, MAC address, remarks, and
status, define fields to be displayed, and manually refresh the list.
The cloud AP list displays the STA type, MAC address, STA signal, network indicators, AP name, and
online duration.

Figure 6-77 Wireless STA List

The fit AP list displays the IP address, MAC address, vendor, signal strength, total traffic, SSID, AP name,
online time, online duration, and other information.

Figure 6-78 Fit AP List

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The wired STA list displays the STA status, STA IP address, MAC address, vendor, online time, online
duration, and other information.

6.5.2 STA Experience

Choose My Network > STA Insight > STA Experience to go to the STA experience statistics page. This
page displays STA experience in a bar graph and lists the STA rate, signal, packet loss rate, and other
network experience indicators.

Figure 6-79 STA Experience

You can switch the tab page to view experience information of cloud APs and fit APs. The bar graph
allows you to view the experience graph of all STAs, 2.4 GHz STAs, or 5 GHz STAs, as well as data of a
specified date. The statistics interval is 5 minutes. You can hover the cursor over the graph to view the
number of STAs at different experience levels at a specified time point.

Figure 6-80 STA Experience Bar Graph

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There are four levels of STA experience: inactive, fair, poor experience, good experience, which are
described as follows:

 Good experience: HD videos and games can be played smoothly.

 Fair: Web pages, and VoIP can be used normally.

 Poor experience: The network disaster area provides poor Internet access experience.

 Inactive: The experience is evaluated based on the STA traffic and power saving status.

STAs support hiding/displaying data of a specified experience level. You can click the color icon of an
experience level to control the display/hiding of data of a specified experience level. By default, data of
all levels is displayed.

Figure 6-81 Hiding Data of the Poor Experience Level

The list in the lower part provides experience details. You can click any time point in the bar graph to
view experience details at the specified time point. The experience details list displays the STA MAC
address, AP, band, uplink and downlink rates, RSSI, packet loss rate, and channel utilization. You can
move the horizontal scroll bar to view the details.

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Figure 6-82 Experience Details List

In the experience details list, you can search for STAs by STA MAC address, AP MAC address, and
experience level, and define the number of STA items to be displayed on each page.

Figure 6-83 STA Search and Display

6.6 Access Security

6.6.1 Denylist/Allowlist
Choose My Network > Access Security > Denylist/Allowlist to go to the wireless STA Denylist/Allowlist
configuration page and manage the access of STAs at a site based on the Denylist/Allowlist.

Figure 6-84 Denylist/Allowlist

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Click Based on SSID or Global in the left pane to determine whether to configure a Denylist/Allowlist
globally or based on a specified SSID.

 Global: The configuration is based on an entire device. The device allows or denies STAs according
to the Denylist/Allowlist for all its SSIDs.

 Based on SSID: The device manages the access of STAs according to the configured
Denylist/Allowlist only for a specific SSID.

Figure 6-85 Denylist/Allowlist Setting Dimensions

1 Denylist

Click AddMAC Address to add a wireless device Denylist.

Caution

(1) After a Denylist is configured, STAs that match conditions are not allowed to access the
network.

(2) Different types of Denylists and Allowlists are complex in priority. You are advised to
select a single type as required.

(3) The MAC Allowlist and Denylist of the same type are mutually exclusive. For example, a

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MAC address added to the Allowlist of a device cannot be added to the Denylist of the
device.

(4) The Denylist has a higher priority than the Allowlist. For example, an STA added to any
type of Denylist (system/AP/AP group/SSID MAC/OUI Denylist) cannot go online even if
it is added to Allowlists of other types.

(5) If the Denylist is enabled, an online STA that matches the Denylist will be kicked offline
immediately.

Figure 6-86 Creating a Denylist

MAC addresses can be Denylisted based on OUIs or complete MAC addresses.

 Based on OUI

Only the first six characters of a MAC address need to be entered. The configuration takes effect on all
MAC addresses matching the first six characters of the MAC address (applicable to the case in which the
first six characters of devices' MAC addresses are the same). Multiple MAC addresses can be added at
the same time, with one MAC address record in one row. MAC address remarks can be added. The
remarks must be in the same line as MAC addresses and are separated from MAC addresses by
commas.

Caution

Only software version FSOS11.9(6)B1 and later versions support the based on OUI mode.

Figure 6-87 Adding MAC Addresses Based on OUIs

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Filling requirements:

○ MAC: (Required) The letters need to be capitalized.

○ Remark: (Required) The value is a string of up to 16 characters containing Chinese

characters, English letters, digits, underscores (_), hyphens (-), #, or @. One Chinese
character is equal to three English characters.

 Based on Complete MAC Address

A complete MAC address must be entered. The configuration takes effect on a MAC address that
completely matches this MAC address (applicable to the case in which the first six characters of devices'
MAC addresses are different). Multiple MAC addresses can be added at the same time, with one MAC
address record in one row. MAC address remarks can be added. The remarks must be in the same line
as MAC addresses and are separated from MAC addresses by commas.

Figure 6-88 Creating a Denylist Based on Complete MAC Addresses

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Filling requirements:

○ MAC: (Required) The letters need to be capitalized.

○ Remark: (Required) The value is a string of up to 16 characters containing Chinese

characters, English letters, digits, underscores (_), hyphens (-), #, or @. One Chinese
character is equal to three English characters.

To Denylist an online user, click Select from Online User in the lower left corner to add it to a Denylist
rapidly.
Users in a Denylist can be deleted separately or in batches.

Figure 6-89 Deleting Users from a Denylist

After a Denylist is configured, click Deliver Config to apply the Denylist to a site.

2 Allowlist

Click the Allowlist tab page to switch to the Allowlist configuration page. On this page, functions of
adding MAC addresses, delivering configurations, synchronizing AC configurations, and deleting entries
from the Allowlist are the same as those on the Denylist tab page. Pay attention to the following points
when configuring a Allowlist.

Caution

(1) After a Allowlist is configured, only STAs that match conditions are allowed to access the
network.

(2) If there is no data in the Allowlist, all STAs are allowed to access the network. If there is
data in the Allowlist, STAs not listed in the Allowlist are immediately banned from
accessing the network.

(3) Different types of Denylists and Allowlists are complex in priority. You are advised to select
a single type as required.

(4) The MAC Allowlist and Denylist of the same type are mutually exclusive. For example, a
MAC address added to the Allowlist of a device cannot be added to the Denylist of the

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device.

(5) The Denylist has a higher priority than the Allowlist. For example, an STA added to any type
of Denylist (system/AP/AP group/SSID MAC/OUI Denylist) cannot go online even if it is
added to Allowlists of other types.

(6) When an entry is added to the Allowlist, other STAs will not be kicked offline.

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6.7 Alarm Management

6.7.1 Active Alarm
Choose My Network > Alarm Management > Active Alarm to go to the active alarm management
page.

1 Alarm List

The active alarm list provides information about uncleared alarms, including the alarm severity, alarm
name, alarm type, alarm source, acknowledgment status, clearing status, repetition times, occurrence
time, update time, and remarks.
In the list, you can search for alarm records by alarm time range, alarm source, alarm severity, alarm
type, acknowledgment status, and clearing status.

Figure 6-90 Alarm List

Some fields in the list are described as follows:

 Severity: The alarm severity is critical, major, minor, and warning in descending order.

 Type: Alarms include communication alarms, environment alarms, QoS alarms, device alarms,
processing error alarms, and OMC alarms.

 Repetition Times: It indicates the number of occurrence times of an alarm since the first
occurrence of the alarm. After the alarm is cleared, the count will be reset.

2 Alarm Details

Click More and select Details in the Operation column of the list to view details about an alarm.

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Figure 6-91 Alarm Details (01)

Figure 6-92 Alarm Details (02)

3 Alarm Acknowledgment

Click More and select Ack in the Operation column of the list to acknowledge an alarm, indicating that
the alarm is identified. You can select multiple alarms and click Ack to bulk acknowledge the alarms.
You can click Ack on the Alarm Details page to acknowledge an alarm.

Figure 6-93 Alarm Acknowledgment

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4 Canceling Acknowledgment

The acknowledgment of alarms can be bulk cleared to set the alarms to the unacknowledged state.

Figure 6-94 Canceling Acknowledgment

5 Clearing an Alarm

Click More and select Clear in the Operation column of the list to clear an alarm. Cleared alarms will be
added to the history alarm list. You can bulk clear alarms. You can click Clear on the Alarm Details
page to clear an alarm.

Figure 6-95 Clearing an Alarm

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6 Exporting Alarms

Click Export to export the alarm list to the local device.

Figure 6-96 Exporting Alarms

6.7.2 Alarm Setup

The alarm setup function allows you to configure the alarm content, thresholds, detection switch, and
push switch. Alarm information can be pushed by email.

1 Alarm Content

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On the Content tab page, you can define alarm thresholds, alarm switch, and push switch for different
categories of alarms. If the value of an alarm category exceeds the current threshold and the alarm
function is enabled, the system generates an alarm record.

Figure 6-97 Setting Alarm Content

2 Email Notification

Email notification includes two configuration items: Server Configuration and Add Contact. The two
configuration items are described as follows:

Figure 6-98 Email Notification

(1) Server Configuration

Click Server Configuration to configure the server of the email box that pushes alarms. There are two
types of email servers: Airware email server and custom email server. The Airware email server does
not need to be configured. The default email server of the Airware is used.

Figure 6-99 Server Configuration

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The custom server configuration is described as follows:

○ SMTP Email Server Address: (Required) Indicates the server address of an email box
that pushes alarms. Enter the actual server address.

○ Email Password: (Required) Indicates the email password for pushing alarms.

○ SMTP Email Server Port: (Required) Indicates the server port that sends emails. Enter
the actual port ID.

○ SMTP Email server uses the SSL protocol: (Required) Indicates whether the SMTP
service uses the SSL protocol for encryption.

○ Email Username: Indicates the email username for pushing alarms.

Note

The Simple Mail Transfer Protocol (SMTP) server address is a set of specifications used to
transmit mails from the source address to the destination address. It controls the transfer
mode of mails. The SMTP protocol belongs to the TCP/IP protocol suite and helps each PC
find the next destination when sending or forwarding mails. The SMTP server is a mail
transfer server that complies with the SMTP protocol. Different mail providers use different
SMTP server addresses.

(2) Contact Configuration

Click Add Contact to add an object, to which alarm emails are to be pushed.

Figure 6-100 Adding a Contact

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The contact configuration is described as follows:

○ Name: (Required) Enter the name of a contact. It is a string of up to 50 characters

containing only Chinese characters, letters, digits, underscores (_), hyphens (-), @, and &.

○ Email: (Required) Enter the contact's email address for receiving pushed alarms.

○ Remarks: (Optional) Enter the remarks of the contact. The value is a string of no more
than 200 characters.

In the contact list, you can configure the push switch, edit contacts, and delete contacts.

Figure 6-101 Contact List

6.7.3 History Alarm

On the Historical Alarm page, you can view cleared alarms and acknowledged history alarms.

1 Alarm List

In the history alarm list, you can filter alarm records by alarm time range, alarm severity, alarm type,
acknowledgment status, and clearing status, and search for alarms by alarm source.

Figure 6-102 History Alarm List

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2 Alarm Details

Click Details in the Operation column of the list to view details about an alarm.

Figure 6-103 Alarm Details (1)

Figure 6-104 Alarm Details (2)

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3 Exporting Alarms

Click Export to export the alarm list to the local device.

Figure 6-105 Exporting Alarms

6.8 Report
Choose My Network > Report to go to the report management page. On the Export BSSID page, click
Export in the upper right corner of the page to export all BSSID information to the local device.

Figure 6-106 Exporting BSSIDs

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7 Management and Maintenance

7.1 Organizational Planning
Airware Cloud Management supports the unified management of multiple branches and personalized
organizational planning.
Choose Management & Maintenance > Organizational Planning. In the organization tree, you can
add branches at up to 11 levels. You can also edit and delete branches.

Caution

If a branch has a sub-branch or site, it cannot be deleted. To delete it, you need to delete the
sub-branch and site first.

Figure 7-1 Organization Tree

7.1.1 Adding a Site

Site is the smallest unit of network management. A branch can be added with multiple sites. Click Add
Site, enter the following information, and click OK.

 Site Name: (Required) The value can contain no more than 20 characters of letters, digits,
underscore (_), hyphen (-), at sign (@), and ampersand (&).

 Network Type: (Required) The default option is Common. Other available options include Small
Network and Large Network.

You can add sites in batches or move sites to another branch.

Figure 7-2 Adding a Site

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7.1.2 Editing a Site

You can click Edit in the Operation column to edit an existing site.

Figure 7-3 Editing a Site

7.1.3 Deleting a Site

To delete a site, click Delete in the Operation column. In the displayed confirmation box, click OK.

Caution

When a device exists under a site, the site cannot be directly deleted. You need to delete the
device before deleting the site.

Figure 7-4 Deleting a Site

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Figure 7-5 Site Deleted

7.2 Configuration Management

On Airware Cloud Management, you can manage device configuration, mainly including deployment
configuration, network optimization configuration, common configuration tasks, application
configuration tasks, configuration backup, Denylist and Allowlist.

7.2.1 Configuration Template

A configuration template contains preset configurations delivered to devices based on the site, that is,
configurations sent to a device when the device goes online. After a configuration template is bound
with a site, when a device goes online for the first time at the site, the device will automatically obtain
the configuration preset in the template, and complete initial configuration.

1 Template List

Choose Management & Maintenance > Configuration > Template. A template list displays Template
Name, Template Description, Application Site, Creation Time, and Update Time. You can customize
the number of templates displayed on each page of the list, and sort the templates by Creation Time

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or Update Time.

Figure 7-6 Configuration Template List

You can click a number in the Application Site column to display information about the application
sites where the template is applied.

Figure 7-7 Application Site

Figure 7-8 Displaying Site List of a Template

2 Creating a Template

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Click Create Template to enter the new template configuration page.

Figure 7-9 Creating a Template

Configuration description:

 Template Name: (Optional) The value can contain no more than 50 characters of letters, digits,
underscore (_), hyphen (-), at sign (@), and ampersand (&).

 Template Description: (Optional) The value can contain no more than 400 characters.

Click Save & Edit to edit the detailed information of the template.

3 Editing a Template

You can click Edit in the Operation column of the template list to edit the configuration of the specified
template.

Figure 7-10 Editing a Template 1

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Figure 7-11 Editing a Template 2

Configuration description:

 Template Name: (Optional) The value can contain no more than 50 characters of letters, digits,
underscore (_), hyphen (-), at sign (@), and ampersand (&).

 Template Description: (Optional) The value can contain no more than 400 characters.

After the editing, click Save in the upper right corner to save the modification.
The configuration in a template includes WLAN Configuration (SSID) and CLI List:

(1) WLAN Configuration

 WLAN List

A WLAN list displays WLAN ID, SSID, Encryption Mode, SSID Hiding, Forwarding Mode, and
AssociateRadio. You can filter data in the list by Encryption Mode and Forwarding Mode.

Caution

WLAN configuration is effective only on cloud APs, and the priority is lower than that of CLI
configuration.

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Figure 7-12 WLAN Configuration List

 Adding an SSID

Click Add SSID to add a new WLAN configuration in the template.

Figure 7-13 Adding an SSID

SSID configuration description:

○ SSID: (Required) You also need to select the encoding format, which is UTF-8 by default
and can be changed to GBK. If an SSID contains Chinese characters, garbled characters
are displayed when an STA does not support UTF-8 encoding format.

○ Encryption Mode: (Required) Select a value from the drop-down list. The options
include OPEN, WPA-PSK, WPA2-PSK, and WPA-PSK/WPA2-PSK. When an encryption

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mode other than OPEN is selected, you need to enter the password.

Note

OPEN: Indicates the open non-encryption authentication mode.

WPA-PSK: Indicates the authentication mode using wired equivalent privacy (WEP)
pre-shared keys. It adopts the TKIP encryption mode and users are authenticated when
they use correct pre-shared keys.

WPA2-PSK: Indicates a new encryption authentication mode based on WPA-PSK. It adopts

the CCMP encryption mode and is compatible with the TKIP encryption mode.

○ Forwarding Mode: The bridge mode is supported by default. To switch to the NAT mode,
run CLI commands. You can set VlanType to Same VLAN with AP or use other VLANs. If
you select other VLANs, enter the VLAN ID. The VLAN ID range is from 2 to 232 and from
234 to 4094.

○ Radio: (Required) You can select one or more radios from radio1 to radio3. You can
select Single-User Rate Limit and All-User Rate Limit and set uplink and downlink rate
limits for them separately.

Caution

If radio3 is selected, the SSID of radio3 is effective only when radio3 is in access mode and
not effective when radio3 is in scan mode.

○ Advanced Config: (Optional) Advanced configuration includes 5G-preferred and SSID

Hiding. 5G-preferred indicates that, when a radio provides both 2.4 GHz and 5 GHz
bands and an STA supports both 2.4 GHz access and 5 GHz access, the STA connects to
the 5 GHz band preferentially. SSID Hiding indicates that wireless networks are hidden
and network signals cannot be searched out by STAs.

 Editing an SSID

To change the configuration of an added SSID, click Edit in the Operation column of the WLAN list. The
process of editing an SSID is similar to that of adding an SSID, and is omitted here.

 Deleting an SSID

To delete an SSID, click Delete in the Operation column of the WLAN list.

Figure 7-14 Deleting an SSID

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 Delivering the Configuration

A new configuration takes effect only on STAs that go online after the configuration is added. To make
the configuration effective on existing STAs, click Deliver Config to deliver the configuration to devices
at the current site.

Figure 7-15 Delivering the Configuration

Parameters for configuration delivery are described as follows:

○ Site: (Required) Select one or more sites in the site tree to apply the template.

○ Configuration delivery time: (Optional) You can set the time to deliver the template
configuration to devices. If no time is set, the configuration is delivered immediately.

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○ Backup: (Optional) You can select whether to back up the current configuration of the
site when the configuration template is applied to the site. If you select the check box,
you can view or restore backup records in Configuration Backup.

(1) CLI configuration

Click CLI List to switch to CLI configuration.

 CLI list

A CLI list displays Device Type, Device Model, SN, Delivery Mode, and Description.

Figure 7-16 CLI List

 Adding a CLI Set

Click Add CLI Set to add a customized CLI set to the configuration template.

Caution
● A device model that already has CLI configuration cannot be selected repeatedly.
● If the configuration for all devices and the configuration for a single device model are
present simultaneously, only the configuration for a single device model is delivered to
this model.

Figure 7-17 Adding a CLI Set

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Configuration description:

○ Device Type: (Required) Select the type of devices, to which the CLI command set is to
be delivered. The options include AC, AP, Switch, Gateway, and Router. You can select
only one of them.

○ Device Model: (Required) Select the model of the devices, to which the CLI command
set is to be delivered. Select a device model from the drop-down list. Multiple models
can be selected.

○ SN: (Optional) Select an existing SN from the drop-down list. If an SN is selected, the
command set will be delivered only to the device matching the SN. If no SN is selected,
the command set will be delivered based on the selected device model.

○ Delivery Mode: (Required) APs do not support the delivery mode of Replace All Config
via config.txt. In Deliver Increment via CLI mode, the device incrementally executes
the customized CLI command set based on the existing configuration. This mode is
applicable to scenarios requiring certain incremental configuration. In Replace All
Config via config.txt mode, the device configuration file config.txt is directly replaced.
Then, the device automatically restarts to make the configuration effective. This mode is
applicable to the following scenarios:

○ Scenarios where the entire device configuration needs to be replaced

○ Scenarios where incremental configuration cannot meet the requirements, for example,
incremental configuration will cause network path change (device disconnection)

○ Scenarios where various interactions and command conversions are involved (causing
interaction and command identification timeout)

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○ CLI Command Set: (Required) Enter the CLI command set customized for the device.

○ Description: (Optional) Enter a description of the command set. It can be used as a

remark.

 Editing a CLI Set

To change the configuration of an added CLI set, click Edit in the Operation column of the CLI list. On
the Edit CLI Command Set page, you can edit only CLI Command Set and Description. To change
Device Type and Device Model, add a new CLI command set.

Figure 7-18 Editing a CLI Set

 Deleting a CLI Set

To delete a CLI set, click Delete in the Operation column of the CLI list.

Figure 7-19 Deleting a CLI Set

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 Delivering the Configuration

A new configuration takes effect only on STAs that go online after the configuration is added. To make
the configuration effective on existing STAs, click Deliver Config to deliver the configuration to devices
at the current site.

Figure 7-20 Delivering CLI Set Configuration

Parameters for configuration delivery are described as follows:

○ Site: (Required) Select one or more sites in the site tree to apply the template.

○ Configuration delivery time: (Optional) You can set the time to deliver the template
configuration to devices. If no time is set, the configuration is delivered immediately.

○ Backup: You can select whether to back up the current configuration of the site when
the configuration template is applied to the site. If you select the check box, you can
view or restore backup records in Configuration Backup.

4 Viewing Results

You can click View Result in the Operation column of the template list to jump to the configuration

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task list, which displays the detailed information and execution results of configuration delivery tasks.

Figure 7-21 Viewing Results

5 Binding a Site

Click Bind Site in the Operation column of the template list to bind the configuration template to
specific sites. Then, when devices go online and access the sites for the first time, they will automatically
obtain the configuration in the template. For existing devices, you need to manually deliver the
configuration.

Figure 7-22 Binding a Site

6 Delivering the Configuration

Click ... > Deliver Config in the Operation column of the template list to deliver the configuration to all
devices of the site. If you perform this operation after you edit a template or bind a template to sites,
the configuration in the template will be delivered to existing devices of the sites.

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Figure 7-23 Delivering the Configuration (01)

Figure 7-24 Delivering the Configuration (02)

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Parameters for configuration delivery are described as follows:

 Site: (Required) Select one or more sites in the site tree to apply the template.

 Configuration delivery time: (Optional) You can set the time to deliver the template
configuration to devices. If no time is set, the configuration is delivered immediately.

 Backup: You can select whether to back up the current configuration of the site when the
configuration template is applied to the site. If you select the check box, you can view or restore
backup records in Configuration Backup.

7 Deleting a Template

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Click ... > Delete in the Operation column of the template list to delete the configuration template.

Figure 7-25 Deleting a Template

7.2.2 Configuration Task

Choose Management & Maintenance > Configuration > Task to enter the configuration task
management page where you can monitor and manage the tasks delivered by the template
configuration to devices. Using configuration tasks, you can deliver configuration to devices in batches
and on time from the cloud.

1 Task List

A configuration task list displays Last Delivery Time, Task Type, Total Delivery Count, Success Count,
Failure Count, and Source. You can sort the tasks by Last Delivery Time and Total Delivery Count,
and filter the tasks by Task Type.

Figure 7-26 Task List

2 Task Type

(1) Common task

A common task is triggered by delivered configuration in device management. To operate a common

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task, choose My Network > My Site > Device Management and click the corresponding button in the
Operation column of the device list. A common task facilitates the personalized configuration of
devices of the same type.

Figure 7-27 Generating a Common Task

(2) Deployment task

After creating a configuration template, you can bind the template to sites. Then, when devices go
online for the first time at these sites, the devices are automatically matched according to the match
method in the template. The configuration will be delivered to the matched devices according to the
delivery method in the template. In this way, the deployment configuration of devices is implemented,
and this process is a deployment task.

Figure 7-28 Generating a Deployment Task

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(3) Template task

You can manually click the Deliver Config button in the configuration template list or in a template to
deliver the configuration in the template to devices at the selected sites and synchronize the
configuration on existing devices of the sites.

Figure 7-29 Generating a Template Task

(4) Backup restoration task

When you click Backup Restoration in the device list of My Network > My Site > Device
Management or Device Details > O&M Tool, the configuration task list will generate a backup
restoration task and display the task execution status.

Figure 7-30 Generating a Backup Restoration Task

(5) Radio optimization task

After intelligent network optimization analysis is implemented in the network optimization module,
network optimization configuration will be delivered by the configuration management module. (For the
detailed network optimization process, see the "Network Optimization" section.) The configuration task
list will list the radio optimization task and display the delivery status.

Figure 7-31 Radio Optimization Task

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(6) Denylist/Allowlist task

After a Denylist/Allowlist is read and set in the Denylist/Allowlist module, the Denylist/Allowlist
configuration will be delivered by the configuration management module. (For the detailed
Denylist/Allowlist operation process, see the Denylist/Allowlist.) The configuration task list will list the
Denylist/Allowlist task and display the delivery status.

Figure 7-32 Denylist/Allowlist Task

3 New Configuration Task

Click New Configuration Task to create a new configuration delivery task.

Figure 7-33 New Configuration Task 1

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Description:

 Organization Structure: (Required) Select one or more target branches or sites for the task from
the organization tree.

 Device Type: (Required) Select a device type from AC, AP, switch, gateway, and router.

 Device list: After you select a device type, all available devices will be listed below.

Select devices to deliver the task and click Next to configure the delivery time and CLI command set.

Figure 7-34 New Configuration Task 2

Description:

 Last Delivery Time: (Required) Set the execution time of the configuration delivery task. The time
cannot be earlier than the current time and can be precise to second.

 CLI Command Set: (Required) Configure the CLI command set to be delivered.

After the configuration, click Create Task to complete the task creation.

4 View Command

In the configuration task list, you can click View Command in the Configuration Command column to
display the command set of the specified task.

Figure 7-35 View Command

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5 View Result

In the configuration task list, you can click View Result in the Operation column to display the
execution result of the specified task. The execution result list displays Execution Status, Failure Cause
(if any), Device Name, SN, Device Model, Site Name, and Last Delivery Time.

Figure 7-36 View Result

7.2.3 Configuration Backup

Choose Management & Maintenance > Configuration > Backup. On the configuration backup
management page, you can view, manage, and download the backups of device configurations.

1 Backup List

The list of device configuration backups displays Device Type, Device Name, SN, Backup Type,
Backup Time, and Current Status. You can filter data by specifying a time range or a backup type (auto,
manual, or timed), and search for backup by device name, remarks or SN.

Figure 7-37 Backup List

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2 Viewing Backup

Click View to display the detailed configuration information of the specified backup.

Figure 7-38 Viewing Backup

3 Editing Backup

Click ... > Edit in the Operation column of the backup list to edit the remarks of the backup. To save
edited remarks, click Save. To exit editing, click Cancel.

Figure 7-39 Editing Backup

4 Downloading Backup

You can click Download to download specified backup data in batches to a local path.

Figure 7-40 Downloading Backup

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5 Deleting Backup

You can click ... > Delete in the Operation column of the backup list to delete the specified backup, or
select backups and click Delete in the upper part to delete backups in batches.

Figure 7-41 Deleting Backup

15

7.3 Device Upgrade

7.3.1 Version Management
This function manages personal software version upgrade packages.

1 Software Version List

A software version list displays Software Version, Version Size, Upload Time, Release Notes, and

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Applicable Device Model. You can search for a software version by Software Version and Release
Notes.

Figure 7-42 Software Version List

2 Editing a Software Version

Click Edit in the Operation column of the list to edit the release notes (remarks) of a software version.

Figure 7-43 Editing a Software Version

3 Uploading a Version

Click Upload Version, and select a local version file to upload the file to the cloud. You can add release
notes to the version.

Caution
● A version file needs to be in .tar.gz or .bin format, a gateway upgrade file in .tar.gz format,
and an upgrade file of other devices in .bin format. Packages in other formats or manually
uploaded .bin packages are not supported for upgrade.
You can download the software package from the website of FS Networks or by calling FS technical
support service hotline: +1 (888) 468 7419.

Figure 7-44 Uploading a Version

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4 Deleting a Version

You can click Delete in the Operation column of the list to delete the specified version file, or select
versions to delete them in batches.

Figure 7-45 Deleting a Version

7.3.2 Patch Management

This function manages the version upgrade packages of software patches.

Figure 7-46 Patch Management

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7.3.3 Upgrade Management

On this page, you can upgrade devices by specifying the upgrade version, upgrade time, and the
maximum number of retries upon failure.

1 Device List

An upgrade list displays Status, Device Name, SN, Site Name, Device Model, Hardware Version,
Current Version, and Recommended Version. Using this list, you can conveniently perform version
maintenance, and query devices by device model, software version, and hardware version.

Figure 7-47 Device List

2 Upgrading Devices

You can click Upgrade in the Operation column of the list to upgrade the specified online device, or
select devices and upgrade them in batches. Offline devices cannot be upgraded.

Figure 7-48 Upgrading Devices

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Configuration for device upgrade:

 Upgrade version: (Required) Select the target version of the upgrade. In batch upgrade, you need
to specify upgrade versions for devices in different versions. If the current software version of the
devices is the same, the same target version can be selected.

 Scheduled Upgrade: (Optional) Select the upgrade time. If the upgrade time is not specified,
upgrade is performed immediately. No upgrade time is set by default.

 Maximum Failure Retries: (Optional) Set the maximum number of retries after an upgrade
failure. The options include 0times, 1times, 3times, and 5times. No value is selected by default,
indicating 0 retries.

7.3.4 Upgrade Task

An upgrade task list displays all upgrade tasks initiated to devices, including Operation User, Upgrade
Type, Target Version, Status, Operation Time, and Execution Status, etc.

Figure 7-49 Upgrade Task List

7.4 Tunnel Management

Tunnel Management records the creation of device tunnels. You can re-initiate the creation of an
overdue or failed tunnel, create a new tunnel, and query a specified device by the device SN in the list.

Figure 7-50 Tunnel List

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Click Re-create to create an overdue or creation-failed tunnel again.

Figure 7-51 Re-creating a Tunnel

If a tunnel is connected, you can manage the tunnel by clicking Go or Disable Tunnel in the Operation
column of the list.

Figure 7-52 Tunnel Management

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Click Create Tunnel to create a new tunnel. Two tunnel types are available: Web and TELNET. On certain
devices (such as APs and switches), tunnels cannot be directly created, and need to be exchanged by
gateways.

Figure 7-53 Creating a Tunnel

Configuration description:

 Tunnel Type: (Required) WEB and TELNET types can be selected, and the default value is WEB.

 Device Type: (Required) You can create a tunnel on APs, ACs, gateways, switches, and router
devices. AP is selected by default.

 Site. (Required) You need to select the site where the device to be created with a tunnel locates. A
level-1 site is selected by default.

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 Online Device: (Required) Select the device to be created with a tunnel. The device must be
online.

 Transfer Device: Optional, but required when Device Type is AP or Switch.

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8 Intelligent Analysis
The intelligent analysis module provides wireless experience analysis, diagnosis, and network
optimization functions.

8.1 Area
On the Intelligent Analysis page, click the project name and switch the area to rapidly display the data
analysis result of different areas.

Figure 8-1 Switching Area

8.2 Monitoring
8.2.1 Overview
Choose Intelligent Analysis > Monitoring > Overview to check the overall situation of the entire
network. Using the date selector in the upper right corner, you can display data on different dates.

Figure 8-2 Overview

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The Overview page displays the following information:

 Basic network status: equipment stability, STA access stability, signal coverage, etc.

 Client use status: client activation (network dependency), user online experience and analysis

 Network saturation: network capacity utilization and channel usage

The three parts are described as follows:

 Basic network status

Helps you learn about the equipment stability and STA access stability, so as to determine the stability
of wired and wireless lines and whether there are poor coverage areas with high network requirements,
thereby providing an effective basis for device supplement.

 Client use status

Helps you assess client dependency on the WLAN by time and traffic. It displays values of the WLAN
construction in an intuitive way. User online experience is graded into Good, Average, Fair, Hard to go
online, and Inactive Clients based on the packet loss rate, delay, and traffic data. You can assess the
user experience of the entire network according to portions of the five user experience levels and locate
causes for poor experience.

 Network saturation

Helps you learn about client distribution in different areas clearly via the network capacity utilization,
and rapidly identify busy areas at each time point and channel usage of each area, providing data
support for network deployment and optimization.

Caution

The update frequency of each type of data varies with requirements. For example, the
online client quantity is updated every five minutes. Accumulated Clients, Peak, Tx.

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Traffic, and Rx.Traffic are statistics of the current day. Experience data is updated every
five minutes. Client activation data is updated every hour.

1 Client Activation

The Client Activation pane displays the proportions of online users on different wireless networks
(2.4G/5G), Peak, Accumulated Clients, Tx. Traffic, and Rx.Traffic. You can click >> in the upper right
corner to jump to the client activation analysis page.

Figure 8-3 Client Activation

Description:

 Peak: The data is sampled every five minutes, and the maximum value of the day is displayed.

 Accumulated Clients: The data is sampled every five minutes, and the number of accumulative
access clients on the current day is collected, deduplicated, and displayed.

 Tx. Traffic and Rx. Traffic: accumulative uplink and downlink traffic on the current day

2 Equipment stability

This pane displays the quantities of ACs and APs, and the out-of-service rate of APs. You can click >> in
the upper right corner to jump to the device overview page.

Figure 8-4 Equipment stability

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Description:

 ACs: number of ACs connected to the Airware Cloud Network

 online APs: number of online APs. An i-Share mini AP is counted as one.

 Offline APs: number of offline APs, excluding offline i-Share mini APs and APs whose MAC
addresses are not sent to ACs

 AP Offline Times: Every time an AP goes offline is counted as one, and if an AP goes online
multiple times, the actual number of times is counted.

 AP Out-of-Service Rate: Number of sampled offline APs (every time an AP is sampled as offline is
counted as one)/Total number of sampled APs

3 Network Saturation

This pane displays the network status of different AP groups in every time range, and indicates the
channel usage with different colors. You can place the cursor in an area to display the detailed network
information and click the time axis to switch the time range. Click the play icon in front of the time axis
to enable loop play, and click >> in the upper right corner to jump to the cause analysis page.

Figure 8-5 Network Saturation

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Description:

 Channel usage: busyness of the current air interface. A channel is busy because the load in the
current frequency band is large, and the load source can be an interference of the local or any
other wireless device. Channel usage needs to be lower than 60%. When it is greater than 80%,
wireless signal receiving failure, network stalling, and STA disconnection may occur.

 Status: The status of an AP radio channel can be graded into congested, busy, and idle by channel
usage. The color is determined based on the portions of AP radios in the three statuses.

4 Online Experience

The User Experience pane displays three network indicators: Poor Service Rate, Delay, and Pkt Loss
Rate. Based on intelligent analysis of the network, this pane lists the top 5 causes of poor experience
and top 5 poor-experience areas. Then, the system uses machine learning algorithms to
comprehensively evaluate the delay, packet loss, signal strength, and other parameters of STAs,
calculate the experience score, and present the result in charts.

Figure 8-6 Online Experience

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Description of online experience levels:

 Good: STAs can play high definition (HD) videos and games.

 Average: STAs can use browse web pages and enjoy VoIP.

 Fair: In a poor-experience area, even the minimum-resource text applications cannot be smoothly
guaranteed.

 Hard to go online: STAs frequently fail to go online and often go offline.

 Inactive Clients: These clients are assessed based on the traffic usage and power saving of STAs.

5 Alerts

This pane displays alarms of all types on the current day.

Figure 8-7 Alerts

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6 STA Access Stability

This pane displays STA Access Success Rate and STA Normal Off Line Rate.

Figure 8-8 STA Access Stability

Description:

 STA Access Success Rate: Times of STA going-online successes/Total times of STA going-online on
the current day

 STA Normal Off Line Rate: Times of STA going-offline successes/Total times of STA going-offline
on the day

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7 Signal Coverage

This pane displays the number of APs with partial coverage and the number of affected users.

Figure 8-9 Signal Coverage

Description:

 Partial-Coverage APs: number of APs with coverage problems

 The affected users: number of users affected by coverage problems

8 Six-Dimensional Network Condition Diagram

This diagram intuitively displays the current network conditions from the dimensions of Client
Activation, Equipment stability, STA Access Stability, Signal coverage, User Experience, and
Network Saturation. You can place the cursor on a dimension to display the score of each indicator.
Below the six-dimensional diagram, the system indicates the information diagnosis result on the
previous day and the number of potential problems. You can click >> in the upper right corner to jump
to the One Key Diagnosis page to check detailed diagnosis information.

Figure 8-10 Six-Dimensional Network Condition Diagram

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8.2.2 Experience
Airware Cloud Network employs machine learning algorithms to assess intuitive user experience based
on various types of indicators and parameters involved in the communication process of each STA that
accesses the wireless network. The parameters include signal strength, delay, packet loss, traffic,
channel quality, and access process. The user experience is graded into Good, Average, Fair, Hard to go
online, and Inactive Clients. For descriptions of the experience levels, see the "Overview" section.
Choose Intelligent Analysis > Monitoring > Experience. The network experience analysis page
summarizes multi-dimensional network condition indexes at different times, and analyzes the causes.
By switching the date and wireless network type, you can display the corresponding experience analysis
result.

Figure 8-11 Experience

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1 Overview

The Overview page displays the user experience assessment and user experience distribution in
different time ranges (with a granularity of one hour) on the specified date. The three areas on the
Overview page are described as follows:

(1) Experience Levels in Different Time Ranges

This area displays the network experience in different time ranges of the current day in a ring. Green
indicates good experience, blue indicates average experience, and orange indicates poor experience.

Figure 8-12 Experience Levels in Different Time Ranges

Below the ring, network indexes of Delay, Pkt Loss Rate, Rx Rate, and Tx Rate are indicated. You can
click > to display the line graphs of the indexes on the day.

Figure 8-13 Index Line Graphs on the Day

(2) STA Experience Distribution

This area combines a bar graph and a line graph to display the distribution of the numbers of STAs with
different experience levels in different time ranges. When you click any time position in the graph, the
Poor-Experience Client List area will display detailed information about the network with poor user
experience in the time range. The time granularity of the graph is five minutes, that is, the time interval

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of the horizontal axis is five minutes. The bars of different colors in the graph represent different
experience levels.

Figure 8-14 STA Experience Distribution

(3) Poor-Experience Client List

This list displays only clients with poor experience at the specified time point. When the experience level
is Good or Average, the user experience is good. When the experience level is Fair or Hard to go online,
the user experience is poor. The list indicates network indexes of an STA at the specified time point,
including Traffic, Delay, Pkt Loss Rate, RSSI, Radio Users, Noise Floor, and Channel Usage, and
analyzes the main causes of the poor experience according to the indexes.

Figure 8-15 Poor-Experience Client List

You can click a MAC address in the STA MAC column of the list to jump to client details, or click a MAC
address in the AP column of the list to jump to device details.

2 Causes

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This page provides detailed analysis on the five aspects that affect user experience of the wireless
network, including Area Analysis, Interference, Coverage, Access, and Authentication.

Five Aspects Affecting User Experience

Group Compares network indexes of the same AP group at different times.

Analysis

Interferenc Shows the signal interference of the local network and other networks and the
e impact with reference to the channel usage and current client traffic, so as to
find out busy channels. In the channel usage diagram, the y-axis indicates
channel and the x-axis indicates time, to display the hourly channel status. The
network saturation diagram displays the percentages of private signals of the
local network and other networks. The interference diagram displays the
interference caused by private Wi-Fi signals to the network. The density of
private Wi-Fi signals indicates the interference severity. The statistics of private
Wi-Fi signals can be obtained only after the corresponding function is enabled
on the Environment page.

Coverage Displays signal coverage of each area. The coverage status is graded into Good,
Average, and Fair. You can select an area with a coverage problem to display the
coverage status of the whole day and details about the AP that generates the
coverage problem at a certain moment. In this way, you can find out the areas
with poor coverage and the number of affected clients.

Access Provides access experience assessment based multiple dimensions such as the
access failure percentage, abnormal network dropout percentage, access time
consumption, and access stability. You can find out the improvement points of
network access experience by analyzing the causes (such as client limitation,
RSSI, remote association, and equipment instability) for access failure and
abnormal network dropout.

Authenticati Provides analysis and comparison of the success rates and efficiency of
on different authentication manners, so as to recommend the most stable
authentication manner to users. You can also track the authentication data of a
single STA, to rapidly work out the authentication improvement method.

(1) Area Analysis

This tab can simultaneously display the network saturation and network indexes of two dates. You can
select to display the statistics based on hour or day, sort area sizes by the number of radios or clients,

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and set metric to channel usage, load, or poor experience.

Figure 8-16 Area Analysis

When you click a network saturation area, the Heat Map Details of the area will be displayed.

Figure 8-17 Heat Map Details

To display the descriptions of indicators in Network Saturation and Heat Map Details graphs, move

the cursor to next to the graph name. Click any block in the Heat Map Details graph to display
device details.

Figure 8-18 Device Details

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(2) Interference

The Channel Usage Analysis graph represents a channel with interference in red, and displays the
usage of different channels. Click the usage of different channels at different time points to display STA
details in the right list. Click a client MAC address to display device details. To display the descriptions of

indicators, move the cursor to next to the graph name.

Figure 8-19 Interference

(3) Coverage

This tab shows AP status trends in the previous two days. You can select a date to display the signal
coverage in different areas on the specified day. The AP list displays AP Name, AP MAC, Status,
Cumulative Clients, Poor Coverage Clients, and Poor Coverage Rate. You can click a MAC address of

an AP to display device details. To display the descriptions of indicators, move the cursor to next to
the graph name.

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Figure 8-20 Coverage

(4) Access

This tab displays Over All Evaluation, Area Access Situation, Access Fail, and Exception Offline. To

display the descriptions of indicators, move the cursor to next to the graph name.

Figure 8-21 Access Analysis

Click the bar graph on the Access Fail or Exception Offline tab to display STA details.

Figure 8-22 Access Fail

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(5) Authentication

This tab presents Auth Success Rate, Offline Rate Caused by Auth Failure, Auth Time distribution,
and Average Auth Time in charts. You can select to display the analysis by day, week, or month.

Figure 8-23 Authentication Views

3 Expert Analysis

On this page, you can specify an area, a date, and the value ranges of indicators to filter data meeting
the conditions. The queried result shows STA Experience, AP Experience, and Key Metrics, indicating
the user experience at a time.

Figure 8-24 Expert Analysis

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8.2.3 Clients

1 Overview

This tab displays the online client quantity of the entire network (including 2.4G/5G clients), Rx/Tx traffic
trend, accumulated Rx/Tx traffic, as well as client and traffic distribution of each area, which enables you
to learn about the peak hours and dense areas. To display the descriptions of indicators, move the

cursor to next to the graph name.

Figure 8-25 Overview

2 Activation

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This tab analyzes clients' activation from the dimensions of client stability, retention rate,
comprehensive activation, time-based activation, traffic-based activation, and flow statistics, intuitively
presenting the client group change and the dependency on the network. To display the descriptions of

indicators, move the cursor to next to the graph name.

Figure 8-26 Activation Analysis

3 Monitor

This tab displays details about all online clients by default. The details are updated once every five
minutes. You can specify the MAC address, time (for displaying the history), and network parameters for
filtering.

Figure 8-27 Client Details

Click a client MAC address to display client details. You can track client traces, including the
comprehensive experience scores, historical score trend, online/offline history, roaming trace, and so
on.

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Figure 8-28 Client Details

Click an AP name in the client list to display device details, including basic information of the device,
device load, client traffic proportions, and device analysis records.

Figure 8-29 Device Details

4 VIP STA

You can manually set key clients to be monitored as VIP clients. The VIP Client List displays the details
about all VIP clients.

Figure 8-30 VIP Client List

Click Add to manually add a VIP client.

Figure 8-31 Adding a VIP Client

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You can also edit and delete VIP clients.

Figure 8-32 Editing or Deleting a VIP Client

5 Exception Statistics

This tab displays Access Exception, Disconnection Exception, Packet Loss Exception, Latency
Exception, Back-and-Forth Roaming Exception, and Repeated Association Exception. The client
exception list displays detailed information.

Figure 8-33 Exception Statistics

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8.2.4 Devices

1 Overview

This tab displays basic information about ACs and APs, including online/offline statuses, device models,
firmware versions, and hardware versions.

Figure 8-34 AC Overview

An AC list displays Name, MAC, Online AP, Firmware Version, Hardware Version, Model, and Role of
ACs. You can click Details to display device details, which shows the basic information, load, and
performance of the AC.

Figure 8-35 AC Details

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The AP overview page displays the version distribution, model distribution, and details of APs.

Figure 8-36 AP Overview

Click the MAC address of an AP to display the AP details, including basic information of the device, load,
client traffic proportions, and device analysis records.

Figure 8-37 AP Details

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Click Details to display radio details.

Figure 8-38 Radio Details

2 Overall Monitor

On this page, you can monitor and manage devices, and check offline APs, recovered APs after going
offline, new APs, AP going-online/offline alarms, and other detailed information. You can click a MAC
address of an AP to display AP details.

Figure 8-39 Overall Monitor

4 AP Analysis

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This tab displays the load, peak clients distribution, experience, and air interface of each AP. To display

the descriptions of indicators, move the cursor to next to the graph name.

Figure 8-40 AP Analysis

3 Real-Time Monitor

This tab displays the running statuses of all online devices by default. The statuses are updated once
every five minutes. This tab page shows the number of the clients that access the AP, the 2.4G/5G client
distribution, the Rx/Tx traffic, and the channel usage. You can filter data by the AP MAC address, AP
name, and time. Click a MAC address of an AP in the list to display device details.

Figure 8-41 Real-Time Monitor

5 AP Group Analysis

This tab performs statistical analysis of AP information based on AP groups.

Figure 8-42 AP Group Analysis

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8.2.5 Environment
This function is used to check external interference (private Wi-Fi signals). You need to enable it
manually. After it is enabled, the environment information will be collected immediately and at 3:00
every early morning.

Figure 8-43 Environmental Perception

1 Group Analysis

You can collect interference based on each AP group, and present the statistics by RSSI and the number
of interferences.

Figure 8-44 Group Analysis

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2 Interference Details

The list displays all scanned interfering signals and the number of radios being affected in the local
network. You can click a number to display details of the affected radios.

Figure 8-45 Interference Details

Figure 8-46 Details of Affected Radios

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3 AP Details

This tab displays the details of APs suffering from external interference.

Figure 8-47 AP Interference List

Click a number of interfaces to display details of the external interferences.

Figure 8-48 Interference Details

8.3 Optimization
8.3.1 One Key Diagnosis
Choose Intelligent Analysis > Optimization > One Key Diagnosis. The network diagnosis module is
fixed to check the running status of the entire network on the previous day every night, and provide a
network health index according to the results of the test items. You can quickly understand the health
status of the current network from the network health index, and click Get Real-Time Result to obtain
the current diagnosis result.

Figure 8-49 One Key Diagnosis

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(1) Device Check

This function checks for exceptions and risks on ACs and APs, which are the most basic components of
the wireless network. The check items include AC performance analysis and AP offline check. After the
check, you can click Suggestion to obtain optimization suggestions provided by the system.

Figure 8-50 Device Check

Figure 8-51 Configuration Check

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(2) Area Check

This function performs the following checks on air interfaces in the network for common risks:

○ Check Coverage: Check whether a coverage problem occurs on an AP based on the RSSI
of STAs associated with the AP, and figure out whether the coverage is too large or
insufficient based on Coverage.

○ Channel Usage Check: Check the average channel usage of an AP radio in an hour. If
the usage exceeds 80%, the AP radio is considered to be at risk in channel usage. If the
proportion of radios with high channel usage in a group exceeds 10%, the group may
have risks. In this case, it is necessary to determine whether channels in the area are too
congested (due to too much co-channel interference or over-high load), and whether
more devices are required for coverage.

○ Noise Floor Check: Test the noise floor of each AP radio all day long. If the noise floor of
an AP radio exceeds the threshold, the AP radio is considered to have the risk of high
noise floor. If the proportion of an AP radio's tests with high noise floor to the total test
count exceeds 10%, the AP radio is considered to be at risk.

Figure 8-52 Area Check

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8.3.2 One-Click Network Optimization

This function is used for automatic planning of AP channels and power in the wireless network
environment to improve user experience in the WLAN. After the function is triggered, the server collects
information about AP radios, calculates and allocates channel resources in a unified manner, and
delivers the optimized configuration to devices.

Caution
● Use this function after all APs in the area to be optimized go online. After the optimization
starts, do not turn on or off APs or radios.
● During the optimization, the channels of devices will switch, causing clients go offline and
affecting the experience. Therefore, please properly arrange the network optimization
time period.
● You can set the time of scheduled optimization in network optimization configuration, and
the background will automatically perform the optimization at the time.
● The process will take about 15–30 minutes (depending on the device scale). After it is
completed, network optimization details will be displayed, showing the channel and power
configuration changes of APs.
● The planning result of network optimization will be delivered as a configuration task. This
process may take some time if there are many devices. (You can filter out "radio
optimization" in the configuration task list.)

Figure 8-53 One-Click Network Optimization

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Two optimization methods are available:

 Manual Optimization: Optimization is performed at once.

 Scheduled Optimization: You can specify the optimization time, and the system will
automatically perform the optimization at the specified time.

Based on the collected scan data, Airware Cloud Network calculates channel optimization solutions that
are applicable to various scenarios in the background. To ensure the accuracy of the channel
optimization solution, you need to manually select the scenario of each group.
After the scan is completed, check data integrity. For groups with a data loss rate exceeding 10%, you
are advised to scan the data again. If the data loss rate is less than 10%, proceed to the next step.
Procedure for one-click optimization:

(1) Start

Click Start. Then, the system automatically detects the statuses of ACs. If an AC does not report AP
group information, the AC cannot be optimized.

Figure 8-54 Optimization Detection

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To ensure that the current group data is the latest, you can update the group data before optimization.
Update will take five minutes.

Figure 8-55 Updating Group Data

(2) Select Scenario

Drag groups to corresponding scenarios based on the actual situation.

Figure 8-56 Select Scenario

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During wireless signal scanning, the channels of APs will switch, and the network will be disconnected
for about 10 minutes. Avoid peak business hours.

Figure 8-57 Scan Prompt

(3) Check

Figure 8-58 Check

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Figure 8-59 Scanning

If the system fails in automatically delivering the command, manually copy the command to the AC and
run it.

Figure 8-60 Delivery Failure

(4) Push Commands

After the scan, the system will display the check result, and schedule to automatically deliver the
optimized configuration.

Figure 8-61 Push Commands

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(5) Finish

Wait for the optimization completion and check the result on the page.

Figure 8-62 Finish

The system records all network optimizations, and you can restore the configuration before the
optimization when necessary.

Figure 8-63 Optimization Record

8.3.3 Access Optimization

Airware Cloud Network provides intelligent access for roaming stickiness and remote association. You
can monitor and observe the data for a period of time, and consider whether to enable optimization.

Figure 8-64 Access Optimization

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Figure 8-65 Roaming Stickiness

This page displays roaming stickiness times, distribution, average values of network indicators, and
sticky STAs.

Figure 8-66 Remote Association

Remote association indicates that when an AP can connect to a better AC, it still connects to the
previously connected AC, affecting the network experience. Click Detect to detect remote association of
APs in the current network. You can adjust the power of AP management packets, or the access range,
to ensure that only one AP provides strong signals within the coverage, and therefore solve the problem
of AP remote association.

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Figure 8-67 Remote Association Detection Result

8.3.4 Config Planning

On this page, you can visually configure common radio parameters, and then select to generate
configuration, manually copy the configuration to the AC, and execute it, or automatically deliver the
configuration.

Figure 8-68 Config Planning

8.4 Security
Choose Intelligent Analysis > Security .This page displays the capability analysis of Security Policy on
the entire network from the following dimensions: Interference WiFi, Phishing WiFi, Victim STA, and
WiFi Attack.

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8.5 Big Data

8.5.1 Regional Analysis
This page displays the following information:

 Network quality, AP online rate, STA access quantity, and STA traffic of the project and all subareas
(divided by AP group)

 Monthly indicators of subareas

 Daily trends of indicators

Figure 8-69 Regional Analysis

8.5.2 Scheduled Change

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This page displays all configuration change and network optimization records. Click a point to display
the change details.

Figure 8-70 Scheduled Change

8.5.3 Client Capacity

This page displays the capability analysis of STAs on the entire network from the following dimensions:
Associated Clients, Associated Guide, STA Type Summary, Manufacturer Summary, STA OS Type
Summary, STA Capacity, and Client Max Capacity. To display the descriptions of indicators, move the

cursor to next to the graph name.

Figure 8-71 Client Capacity

8.5.4 Manufacturer Analysis

This function compares and analyzes the STAs of different manufacturers, including Speed Analysis

and RSSI Analysis. To display the descriptions of indicators, move the cursor to next to the graph
name.

Figure 8-72 Speed Analysis

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Figure 8-73 RSSI Analysis

8.5.5 Baseline
This function analyzes network KPIs based on baselines to detect exceptions. Network KPIs include: STA
Traffic, Association Failures, Avg Packet Loss Rate (2.4G), Avg Delay (2.4G), Avg Packet Loss Rate

(5G), and Avg Delay (5G). To display the descriptions of indicators, move the cursor to next to the
graph name.

Figure 8-74 Baseline

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9 System Management
9.1 User Management
Choose System Management > User Management.

Figure 9-1 User Management

Click Add Subaccount to add a new system subaccount.

Figure 9-2 Add Subaccount

The following configurations are required:

 Username/Account: (Required) The username of a new subaccount can contain letters, digits,
underscore (_), hyphen (-), and at sign (@).

 Manage Permissions: Two options are available: Admin and Common User. An admin account
has configuration-related function permissions, and a common user has only viewing-related
function permissions.

○ Function Permissions: These permissions, or menu permissions, are assigned by

function. Functions without assigned permissions will be unavailable.

○ Organization Permissions: (Required) These permissions are assigned by organization

and area. Organizations and areas without assigned permissions will be unavailable.

 Assign Permission by Role: Assign a role for the new account, and the account accesses the

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system with permissions assigned to the role.

You can click Assign Permission or Remove in the Operation column to re-assign permissions to an
existing account or delete the account.

Figure 9-3 Assign Permission and Remove

9.2 Role Management

On this page, you can create a new role, assign menu and data permissions to roles, and manage
existing roles, such as modifying them, deleting them, or assigning permissions to them.

Figure 9-4 Role Management

Click Add Role to add a role.

Figure 9-5 Adding a Role

Configuration description:

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 Role Name: (Required) The value can contain no more than 50 characters of letters, digits,
underscore (_), hyphen (-), at sign (@), and ampersand (&).

 Role Type: (Required) The value can be Admin or Common User. An admin has management
permissions, while a common user has only viewing permissions.

 Remarks: (Optional) The role remarks can contain no more than 400 characters.

You can click Copy to add a role quickly, and the permissions of the new role are the same as those of
the original role.

Figure 9-6 Copy Role

You can assign, modify, or delete the permissions of existing roles, and delete roles. If a role is bound to
a user, you need to delete or unbind the user before you can delete the role. That is, a role that is
bound to a user cannot be directly deleted.

Figure 9-7 Assign Permission and Remove

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