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CT1 QB

The document consists of a series of questions and answers related to management concepts, principles, and theories. It covers various topics such as the duties and outputs of management, contributions of notable figures like McGregor and F.W. Taylor, and organizational structures. The questions are designed to assess knowledge in management and organizational behavior, with each question accompanied by multiple-choice answers and corresponding marks.

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0% found this document useful (0 votes)
16 views3 pages

CT1 QB

The document consists of a series of questions and answers related to management concepts, principles, and theories. It covers various topics such as the duties and outputs of management, contributions of notable figures like McGregor and F.W. Taylor, and organizational structures. The questions are designed to assess knowledge in management and organizational behavior, with each question accompanied by multiple-choice answers and corresponding marks.

Uploaded by

pawararya2024
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Sr. No. Questions a b c d Answer Mark Chapter No.

1 Following are mentioned few duties which is not the duty of management? To keep stability To motivate staff To reduce wastages To do manufacturing c 1 1
2 Out of mentioned below,which is not the output of management? Desired results Goal achievement Technology Status in market c 1 1
3 Getting the things done from others is called as ______ Management Adjustment Organization Direction a 1 1
4 What is management? It is a science It is an art both a and b are wrong both a and b are correct d 1 1
5 Out of mentioned below,which is not the input of management? Human resources Financial resources Growth Technology c 1 1
6 When there is no management,then what will not happen? Overlapping of duties Wastages of resources Poor functioning of executives Mature work culture d 1 1
7 Management is there from _____ After 1700 After 1800 After 1900 Historical Period d 1 1
8 Mc Gregor has given his contribution in ______ Concept of bureaucracy Motion study Theory X and Theory Y Time study c 1 1
9 F.W.Taylor has given his highest contribution in _______ Economics and management Principles of management Functions of management Scientific management d 1 1
10 Principles of management is the contribution of ______ Adam Smith Henry Fayol Mary Parker F.W.Taylor b 1 1
11 Below are mentioned "stages" of evolution in management-which is not correct? The beginning of management thought The war management concept The pre war management concept Management theory in post war era b 1 1
12 "Management is getting the things done by others"-is said by _____ Henry Fayol Drucker Mery Parker Fayol c 1 1
13 Management is not _______ An economic resource A system of authority A class or elite All are wrong d 1 1
14 Management is ______ Methodology Social science Team activity All are correct d 1 1
15 Henry Fayol has given ____ principles of management 14 12 16 13 a 1 1
16 Following is not the principle of management Initiative Scalar chain Staffing Responsibility c 1 1
17 Following is not the principle of management Team work organizing Division of work Remuneration b 1 1
18 Following is not the principle of management Centralisation Authority Decentralisation Espirit de corps c 1 1
19 Following is not the principle of management Authority Discipline Equity Planning d 1 1
20 Position,designation,seniority defines Centralisation Initiative Authority Scalar chain c 1 1
21 Meaning of ______ is right to command Stability Authority Scalar chain Initiative b 1 1
22 Which statement is wrong? Authority can not be delegated Authority is the power to act Higher the post,higher is the authority Authority is right to command a 1 1
23 What is second side of coin authority? Position Power Responsibility Remuneration c 1 1
24 Discipline starts from ____ Top to Bottom Bottom to Top From middle All are wrong a 1 1
25 Which statement is wrong? Discipline has no execuses Organization needs discipline Discipline starts from bottom to top Lack in discipline leads to loss of control c 1 1
26 When many functions are controlled by a central authority,it is called as ___________ Authority Management Discipline Centralisation d 1 1
27 _____ gives power in the hands of center Discipline Centralisation Authority Responsibility b 1 1
28 Which statement is wrong? Controls are concentrated at the centre Many functions are controlled by a central authority Centralisation gives power in the hands of centre Centralisation considers local level issues always d 1 1
29 Out of following which is not the correct advantage of "Division of work"? Extra pressure of work on very few is reduced Monopoly in skills by few is reduced Quality of work gets reduced Work gets completed in less time c 1 1
30 To start with enthusiasm is called as _____ Initiative Dynamism Leardership Management a 1 1
31 Which statement is wrong? Initiative leads in to new horizons of work Support by others is not expected after anybody's initiative Initiative may solve difficult problems Someone should take initiative b 1 1
32 Remuneration is not based on ________ Performance Responsibility Emotions Designation c 1 1
33 Requirement of remuneration is not _______ It must be in time Employee satisfaction Higher performance-higher remuneration Based on reference and contacts d 1 1
34 Which statement is wrong? In team work,there is more contribution from many Talent of each member cannot be used Teamwork creates good work culture Big task is easier due to teamwork b 1 1
35 Due to unity of direction _____ Deviation from the defined path is prevented Work is divided Authority is delegated Teams are formed a 1 1
36 Concentration in work is possible by ____ Authority Responsibility Stability Unity of command c 1 1
37 Equity is seen by few ways.Which is not the correct from following? Pickup facility Dress code Canteen facility Chair and cabin d 1 1
38 Which statement is wrong? Equity means equal wages Equity gives dignity Equity means no bias Equity gives good work culture a 1 1
39 What is Esprit de corps? It is function of management It is principle of management It is management concept in Russia It is name of company b 1 1
40 Out of following which is not the function of management? Planning Controlling Discipline Directing c 1 1
41 Out of following which is not the function of management? Decision making Remuneration Organizing Staffing b 1 1
42 Deciding in advance what to do,how to do and when to do is ______ Planning Organizing Decision making Motivating a 1 1
43 Which is not the correct type of plan? corporate plan Action paln Operational plan Management plan c 1 1
44 Why plan fails? Lack of knowledge Insufficient data over confidence All are correct d 1 1
45 Which statement is wrong?Plan fails due to _____ No feedback system Less devotion to work Conspiracy from enemy and bad luck Incorrect person to do plan c 1 1
46 Out of following which is not the objective of good plan? To reduce uncertainty To increase productivity To avoid heavy mental pressures To get money d 1 1
47 Which statement is wrong? Planning affects performance Planning is sometimes seestial Planning puts focus on objectives Planning is necessary to facilitate control b 1 1
48 Which statement is wrong? Proper planning helps in motivating Planning reduces risk Planning is thinking after failures Planning improves the processes c 1 1
49 First step in planning is Establish goals Identify resources Prioritize goals Establish tasks a 1 1
50 Which is next function after planning? Scheduling Organizing Staffing Decision making b 1 1
51 The assignment of each grouping to a manager with the authority necessary to supervise it ,is called as _____ Planning Organizing Staffing Controlling b 1 1
52 Out of following,which is the first activity in organizing? Assigning the activities to managers Grouping the activities Delegation of authority to managers Identifying the activities d 1 1
53 Providing correct way of working is _____ Planning Organizing Directing Controlling c 1 1
54 Which statement is wrong? Directing is one time activity Directing should not be autocratic Directing needs good vision in leadership Directing needs communication and motivation as supportive functions a 1 1
55 ______ is like a brake system in automobiles Directing Planning Controlling Management c 1 1
56 Work on correct track with correct speed is possible by ____ Planning Organizing Directing Controlling d 1 1
57 Out of following which is not the characteristics of controlling? It is a starting function It needs at any time It is flexible It is dynamic in nature a 1 1
58 Techniques not used for control functions are _____ CPM PERT Audit Budget d 1 1
59 Control system having feedback is ________ Reverse system Feedback control Open loop system closed loop system d 1 1
60 First step in decision making is ___ Recognize the problem Evaluation Analysis Finding out alternatives a 1 1
61 Which of the following is the advantage of effective decision making? No delays Quick actions No confusion All are correct d 1 1
62 Which is not the technique for effective decision making in core company? Linear programming Simulation Outsourcing Dynamic programming c 1 1
63 Employees get energized due to _________ controlling planning Motivation Decision making c 1 1
64 Scientific management theory started from __ 1900 1920 1870 1890 d 1 1
65 Motion study is associated with _____ Adam Smith Frank Gilberth Maslow c 1 1
66 Behavioural Management Theory is put up by ___ Maslow Mary Parker Max Weber Gilberth b 1 1
67 Extra pressure of work on 'very few' is avoided in ____ Authority Centralization Division of work None c 1 1
68 _______ anticipates problems and uncertainties Planning Controlling Motivation Directing a 1 1
69 Directing needs good _____ in _______ coordination,control vision,Leadership Control,vision None b 1 1
70 Control is ______ in nature and it needs at _______ Static,any Static,starting Dynamic,any Dynamic,starting c 1 1
71 What is the next step after finding the alternatives? Critically evaluation of the alternatives Analysis Recognizing the problem Implementing the alternative a 1 1
72 Which is the important factor in deciding structure of organization? Type of product specialization Functions All d 1 1
73 Vertical dimension of organization structure defines______ Departmentation Hierarchy Both hierarchy and departmentation None of the above b 1 1
74 Scalar organization is also known as _____ Line organization Project organization Staff Organization Functional organization a 1 1
75 Line organization is of ____ type Horizontal Vertical Both None b 1 1
76 Decisions are very quick in ______ Line organization Functional organization Line and staff organization Project organization a 1 1
77 Which is not the correct advantage of Line organization? It is simple Confusion is less Specialised Easy to understand c 1 1
78 The structure of organization depends on ______ Scope of functions Span of control Number of employees All of the above d 1 1
79 The structure of organization is not dependent on _______ span of control communication profit margin Resources available c 1 1
80 Which are the essentials of organization? organizational chart Delegation Integration all d 1 1
81 Which is unimportant word in the definition of organization? Group of persons Profit Common aim United together b 1 1
82 Following group is not an organization Group of 15 people on bus stop Employees doing discussions in work area Meeting members in a company Labour working on a site a 1 1
83 Which are the aims of forming organization? Teamwork combined efforts Responsibility on all All are correct d 1 1
84 Which statement is wrong? Organization is a group of working people It has aims and objectives Organization has no boundaries Organization is a system c 1 1
85 Military type organization is seen in _________ Line Staff Line and staff Project a 1 1
86 Which is the first step in organization forming? Assignment of duties Aims are determined Identifying activities Formulating plans b 1 1
87 Structure of organization is represented by _____ organization chart organization brochure organization draft None of the above a 1 1
88 Project organization has few forms.which is correct one? Balanced matrix Project matrix Functional matrix All d 1 1
89 Which is the correct limitation of project organization? Heavy pressures of work Complication of functions Differences of opinions All d 1 1
90 Where line organization is applicable? Workshops Small firms Small process industries with automation All d 1 1
91 Functional organization is also called as _____ Line organization Staff organization Project organization None of the above b 1 1
92 Functional organization is ________ Horizontal vertical both a and b None a 1 1
93 Which is the correct advantage of staff organization? Performance better than line Standardization in process More productivity than line All d 1 1
94 Which is not the correct disadvantage of staff organization? Discipline is lacking Lack of specializations Ego of speciality Difficult to handle experts b 1 1
95 Line and staff organization is ____ Horizontal Vertical Both Horizontal and vertical None c 1 1
96 Which organization is temporary in nature? Line Staff Line and staff Project d 1 1
97 Which is not the correct disadvantage of 'Line organization'? Poor performance Lack of specializations Overlapping of activities Nobody is overloaded d 1 1
98 At which place line organization is not possible? Small workshops Tiny firms Military department Government company d 1 1
99 _____ is a process of dividing large organization into small and flexible administrative units Departmentation Defragmentation Divisions formation None a 1 1
100 Car division' in Tata Motors is example of ___ Departmentation by product Departmentation by function Departmentation by process None a 1 1
101 Which statement is wrong?In product type departmentation Attention is given to the product Product may become brand name People become expert in the work alloted to them No duplication of work d 1 1
102 Sales Department' in Nokia is the example of ______ Departmentation by product Departmentation by process Departmentation by function None c 1 1
103 Heat treatment' shop in kirloskar is the example of Departmentation by product Departmentation by process Departmentation by function None b 1 1
104 Which is the principle of organization? Authority and responsibility Span of control Delegation all d 1 1
105 Number of subordinates handled by one manager effectively' is called as _____ Delegation Responsibility span of control None c 1 1
106 _____ check the result,______ shows the result Authority,responsibility Responsibility,Authority Authority,Authority Responsibility,Responsibility a 1 1
107 Which is not the advantage of delegation? work load is reduced stress level on manager reduces work can be finished in time controls from centre increases d 1 1
108 Ability to adjust,change,bend is ____ Flexibility Balance Stability Ability a 1 1
109 Following is not the type of communication oral written Horizontal clear d 1 1
110 Instructions' is the ____ communication Upward Downward Informal Horizontal b 1 1
111 Meeting' is the ______ communication Formal Non-verbal Written both b and c a 1 1
112 Request' is the _______ communication Upward Downward both a and b None a 1 1
113 Which is barrier in communication? Language problem Poor knowledge confused information all d 1 1
114 People,structure,departments,functions form into Management organization Team None b 1 1
115 While assigning duties following must be avoided overlapping under utilization overloading All d 1 1
116 Organization will never work without clear cut identification of ____ and ______ Payment,bonus Authority,Responsibility Duty,Responsibility Authority,order b 1 1
117 Network of formal relationships is ____ organizational structure Essentials for organization organizational chart None c 1 1
118 Each one is accountable to immediate senior authority in _____ organization Line staff Project None a 1 1
119 Everybody is smart,difficult to handle experts' is observed in _____ organization Line Line and staff Staff None c 1 1
A person is assigned to oversee the project and interacts on an equal basis with functional managers in
120 Functional matrix Balanced matrix Project matrix None b 1 1
_________
121 Due to departmentation _______ People become specialised Accountability of work is not easier More overlapping of work control in work is difficult a 1 1
122 _____ gives weightage to information Departmentation Authority Responsibility Delegation b 1 1
123 Authority enjoys ___ and _____ Duty,responsibility Designation,responsibility Status,dignity None c 1 1
124 Referent Authority has ________ Use of punishment Use of award Use of skill Use of influence d 1 1
Some of my repetitive and easier work is allotted to my junior and now I am busy in some important
125 Division of work Delegation Use of power Exploitation b 1 1
work.what is this?
126 "What's app" is _______ communication Formal Informal Oral All b 1 1
127 Staff includes ____ Selection Training Promotions All of the above d 1 1
128 Staffing deals with _____ Manpower Materials Travelling arrangement Production Planning a 1 1
129 Staffing is associated with ____ Marketing OR HR Finance c 1 1
130 Training activity is more concerned with Process planning Finance Staffing None of the above c 1 1
Specify the correct flow:(1)Selection,(2)Interview,(3)Advertisement,(4)Vacancy created,(5)offer
131 1-2-3-4-5-6-7 2-4-3-1-5-7-6 4-3-2-1-5-7-6 4-2-3-1-5-6-7 c 1 1
letter,(6)Training,(7)Joining
132 Following is not the characteristic of management catalyst Goal oriented Authority Acceptance d 1 1
133 Management is _______ 1.continuous process 2.goal oriented Only 1 correct only 2 correct both correct both incorrect c 1 1
134 Management 1.works like unifying force 2.shows harmony effect Only 1 correct only 2 correct both correct both incorrect c 1 1
135 Management is _____ subject Multidisciplinary Disciplinary Converging None of the above a 1 1
136 Following subject is part of the management sociology public administration Psychology All d 1 1
137 Following is the conceptual managerial skill Decision making Motivating Communication Leadership a 1 1
138 Following is not the human relations managerial skill Communicating Leadership Organizational Motivating c 1 1
139 Skill of motivation comes under ______ Technical Conceptual Human Relation None of the above c 1 1
140 Decision making skills comes under ________ Technical skills Conceptual skills Human Relations skills None of the above b 1 1
141 Organizational skills comes under ______ Technical Conceptual Human Relations None b 1 1
142 Leadership skill comes under _____ Technical Conceptual Human Relations None c 1 1
143 Strategic planning decides ______ goals Major Minor All All incorrect a 1 1
144 Tactical planning decides the _______ use of resource for achieving ____ goals Summarized,few Detailed,each Detailed,main Summarized,Each b 1 1
145 Strategic planning is ____ 1.done at higher level of management 2.more uncertain 1 correct 2 correct Both correct Both wrong c 1 1
146 Strategic planning is _________ 1.short term 2.More uncertain 1 correct 2 correct Both correct Both wrong b 1 1
147 Strategic planning is ____ 1.More detailed 2.Less uncertain 1 correct 2 correct Both correct Both wrong d 1 1
148 Tactical planning is _______ 1.Long Term 2.More detailed 1 correct 2 correct Both correct Both wrong b 1 1
149 Production management is also known as _________ Operations management Finance management HR management None of the above a 1 1
150 Objectives of production management are _____ Right Quality and Quantity Predertermined Time Pre-established cost All of the above d 1 1
While ascertaining profitability the following aspects must be considered 1.cost of control 2.Pricing
151 All of the above 1 and 2 3 and 4 1 and 3 a 1 1
3.Forecasting of future profits 4.Measuring the cost of capital
152 Effective utilization of human resource is object of ______ Finance HRM Operations Marketing b 1 1
153 Marketing is exchange of values between the ____ and the __ Production and Purchasing Seller and Buyer Input and output None of the above b 1 1
154 Customer orientation,integrated effort,viability are the basic elements of _____ Production management Finance Marketing management HRM c 1 1
155 Sales can not be promoted by _____ Advertisement Personal Selling Design Sales Promotion c 1 1
156 Marketing mix is not the combination of Product mix Pricing mix Promotion mix Advertisement d 1 1
157 Reputation build is concerned with ___ Profitability Customer orientation viability None of the above c 1 1
158 Following are the physical resources Man Machine Material All d 1 2
159 This is concept in manpower planning Matching needs of customer with business Matching quality with quantity Matching human needs with job needs All are wrong c 1 2
160 Supervisor is Engineer Manager Team Leader All of the above d 1 2
161 Who plan capacity of machine? Operator Supervisor CEO Quality Inspector b 1 2
162 Cycle time is concerned with ______ Automobile Operator's work Machine and Process Time Office c 1 2
163 What are the advantages of prescribing standard forms in planning? Systematic planning Standardization Factual information All of the above d 1 2
164 Which information is not necessary in Raw material acceptance form? Quantity None of material Cycle Time Inspected by a 1 2
165 Which information is not necessary in job description? Job name Operations Cycle time All d 1 2
166 Machine load chart is not doing this Check the feasibility of production programmes Assist the efficient planning Training of operators Fixing of reliable delievery promises c 1 2
_______ is an instrument of management used in planning,programming and control of business financial
167 Inspection Budget Quality Audit b 1 2
activity
168 ______ is a financial statement prepared and approved prior to a defined period of time Audit Control charts Budget Order of payment c 1 2
169 _______ means forecasting and preplanning with reference to finance Budget Audit Control Inspection a 1 2
170 Following is not the information needed for planning at supervisory level Number of jobs to be done Time expectation Profile margin Sequence of operations c 1 2
171 Following is not done planning by supervisor Selection of machines Assigning workers Allocate time for operations Marketing of products d 1 2
172 What are the important informations to supervisor while planning? Quantity of jobs Delievery time Quality standards All d 1 2
173 While selecting machines,what kind of information is not necessary to supervisor Total machines Cycle time Operations required Maintenance standards d 1 2
174 While allotting work to workers what information is not important? Qualification Skills Abilities Specialities a 1 2
175 In planning _____ 1.Rescheduling must not be avoided 2.If needed,do rescheduling Only 1 correct Only 2 correct Both correct Both wrong c 1 2
176 While planning which parameters does supervisor observe Manpower Schedule Oversight All d 1 2
(i)Supervisor makes short term planning (ii)Managers make long term planning (iii)Supervisor do scheduling
177 Only 1 correct Only 2 correct Only 1 and 2 correct All correct d 1 2
of daily activities
178 Securing raw material from stores is the responsibility of ______ Supervisor Line Manager Purchase Manager Material Manager a 1 2
179 Supervisor is ______ focussed in planning Completely Internally Externally None of the above b 1 2
180 Supervisor plans budget on _______ expenses and manager plans budget on _______ expenses Small,Large Large,Small External,Internal None of the above a 1 2
181 What is upward correct chronology? 1.Worker,2.Foreman,3.Supervisor,4.Manager,5.Factory Head,6.Customer 1-6-3-5-2-4 6-1-3-2-5-4 6-1-2-3-5-4 1-6-3-2-4-5 c 1 2

Safe working condition is the responsibility of ______ 1.Worker,2.Supplier,3.Supervisor,4.Manager,5.Factory


182 2,3,4,6 1,3,5,6 1,2,3,4 1,3,4,5 d 1 2
Head,6.Customer
(i)Planning of material is responsibility of supervisor (ii)Planning of manpower is the responsibility of HR
183 Only 1 is correct Only 2 is correct Both are correct Both are wrong a 1 2
manager and not of supervisor
184 Following qualities are not required in organizing skills of supervisor Planning Decision making Financial knowledge Time management c 1 2
185 When there is change in technology ______ Plan fails Plan has to be modified Plan must be rescheduled All of the above d 1 2
186 When emergency situation comes _______ Continue previous planning Change the situation Change the plan None of the above c 1 2
Planning by supervision is _______ 1.Interdependent process 2.A continuous process 3.Integration of various
187 1 and 2 are correct 2 and 3 are correct 1,2, and 3 are correct 2,3 and 4 correct c 1 2
activities 4.Looking into past
188 Supervisor can delegate his task to _______ 1. Foreman 2.Worker 3.Colleage 4. Senior manager 1 and 2 only 1 and 3 only 2 and 4 only 1,2 and 3 d 1 2
189 Good relations in a group helps to ____ Increase comfort level Closeness Friendships only a is more correct d 1 2
190 Supervisor organizes 1.Man,2.Machines,3.Material,4. Money,5.Work orders Only 1,2,5 Only 1,3,5 Only 1,2,3 All c 1 2
191 Supervisor fails to plan if ______ He is not dynamic He is not educated He is not popular He is not senior a 1 2
192 What is meant by understanding team? Speciality of team Number of team members Requirements of team All d 1 3
193 Why understanding team is needed? To assign team work To control activities of team To satisfy needs of team All d 1 3
194 What are benefits to supervisor of understanding team? To take perfect decisions Promotion Status Increments a 1 3
195 Due to link with maintenance department supervisor ______ Can given intimation of breakdown Can avoid production stoppages Both are correct Both are incorrect c 1 3
Due to link of supervisor with stores and inventory 1.Material can be received in time 2.Accumulation of
196 1 is correct both correct 2 is correct Both wrong c 1 3
material is avoided
197 Due to link of supervisor with quality control ______1.Errors can be understtod 2.Errors can be rectified 1 is correct both correct 2 is correct Both wrong c 1 3
198 Communication with all department is ______ Open loop Closed loop oral Non-verbal b 1 3
199 Why directions by supervisor are necessary? To avoid mistakes People get direction Time is saved All d 1 3
200 Directions by supervisor can not avoid following problem Wastages of time Rework Machine capacity Repetitive mistakes b 1 3
201 Deviation in work is possible if there is are no ________ Directions Instructions Control All d 1 3
202 Following are the features of complete instructions Instructions at proper time By proper person Simple and clear All d 1 3
203 Instructions by supervisor should be ______ 1.clear 2.simple 3.on time 4.specific 1,2 correct and 3,4 wrong 1,2 wrong and 3,4 correct All correct All wrong c 1 3
204 Good supervisor is not the following Counsellor Advisor Mentor Teacher d 1 3
205 Why counselling by supervisor is needed? Loss of confidence Dull working conditions Need support All d 1 3
206 Following is not the quality of supervisor as counsellor Emotional Stable Motivator Listener a 1 3
207 To give future predictions ______ 1.Understanding present is not important 2.Logical thinking is needed Only 1 correct Only 2 correct Both correct Both wrong b 1 3
208 Future losses can be minimized by Future predictions Planning Organizing Staffing a 1 3
209 To avoid confusion taken by higher management,decisions must be ______ Elaborated Cancelled Forced Reversed a 1 3
210 How decisions can be elaborated? By written document By conducting meeting By counselling All d 1 3
211 What are not ways to lay disciplinary standards? Disciplinary actions Training for discipline Policy decisions in discipline Forgiving for few times d 1 3
212 Steps in controlling process are _______ Setting performance standards Measurement of actual performance Comparing actual performance with standards All of the above d 1 3
What is chronology of steps in control process?1.Setting performance 2.Comparing actual performance
213 1-4-2-3 1-2-4-3 1-3-2-4 2-1-4-3 a 1 3
3.Taking corrective actions 4.Measurement of actual performance
214 Out of following which is not the quantitative standards? Cost Time Relations Amount c 1 3
215 Out of following which is not the qualitative standards? Relations Goodwill Motivation Time d 1 3
216 Which is the method for measuring actual performance Sample checking Counting Personal observation All of the above d 1 3
217 Critical point control method is concerned with _______ Taking corrective action Measurement of actual performance Analysing deviations None of the above c 1 3
218 After identifying the deviations _______ causes are analyzed Actions are taken on workers Measurements are taken Performance standards are calculated a 1 3
219 If machinery is obsolete then what is corrective action? Do technological upgradation of machinery Replace it Sell it Destroy it a 1 3
220 If the cause of deviation is defective process then corrective action is _____ Replace the process by new one Postpone the work Change the specification standards None of the above c 1 3
221 If material used is defective,then how to correct it? Change the material Cancel the process Take action on supplier Change the quality standards of the material d 1 3
222 If the machinery is defective then how to take corrective action on this? Repair the existing machine Sell out the machinery Upgrade the machinery None of the above a 1 3
223 If physical condition of work is defective then how to take corrective action? Improvement in physical condition Change the operator Take action on architecture None of the above a 1 3
224 For controlling overall organizational performance,following techniques are used ___ Observation Performance evaluation Spot inspections All d 1 3
225 Following is not the quantitative control technique _____ Ratio analysis Breakeven analysis Observation Audits c 1 3
226 What are the types of audits? Internal External Management All d 1 3
227 For effective controlling by supervisor essential parameters are _______ Timely and forward looking Flexible Comprehensive Above all d 1 3
228 1.controlling should never be flexible 2.Objectives of control should be clear Only 1 correct Only 2 correct Both correct Both wrong b 1 3
229 The benefit obtained from a control system should be _____ than the cost involved in implementing it More Less Equal None of the above a 1 3
230 1.Control system should be periodically reviewed 2.Control system should be flexible Only 1 correct Only 2 correct Both correct Both wrong c 1 3
231 Why workers do resistance to managerial control? Too many controls Incomplete measurements Unreasonable standards All of the above d 1 3
232 Too many controls ____ workers Motivate Assist Irritate Benefit c 1 3
233 Employees always dislike controls because They don't want controls They want to control management Controls are too many,incomplete in nature unreasonable,discloses unpleasant facts None of the above c 1 3
234 Which is not the control technique? Past oriented and future oriented Market control Production control Plan control c 1 3
235 Inspection of jobs is _____ Past control Future control Plan control old control b 1 3
236 Funds flow analysis is ________ Past control Future control plan control old control b 1 3
237 Prices of products are due to which control? Past control Future control Market control clan control c 1 3
238 ______ is established by generating trust,tradition and shared belief Past control Future control Market control Clan control d 1 3
239 Controls due to government rules are _______ Past Future Market Bureaucratic d 1 3
240 Financial and accounting based control are _____ Future Old Market Clan b 1 3
241 _____ provide that information which is not available with old techniques Old New Clan Market b 1 3
242 Which are needs of direction by supervisor? Harmony of objectives Direct supervision Unity of command All d 1 3
In giving direction when supervisor says "goal of workers and organization are same"Then such directions are
243 Unity of command Harmony of objectives Direct supervision Follow through b 1 3
called ______
244 1.Direction should not be face to face 2.There should be unity of command in directions Only 1 correct Only 2 correct Both correct Both wrong b 1 3
245 Supervisor gives directions,checks their performance and help the workers.This is called __ Unity of command Follow through Harmony of objectives Efficient communication b 1 3
246 Face to face suggestions are _______ More effective Less effective Not necessary Avoided a 1 3
247 1.Order should be clear and complete 2.Order should be non-compatible Only 1 correct Only 2 correct Both correct Both wrong a 1 3
When instructions are in written form _____ 1.Subject is important 2.Details are not involved 3.No
248 1 and 2 correct 2 and 3 incorrect 1 and 3 correct 1 and 3 incorrect b 1 3
geographical distance with subordinate
249 "Do what I say or otherwise" is _____ instruction Force Paternalism Bargain Harmony a 1 3
250 "Do what I say because I am good to you…" is ___ instruction Force Paternalism Bargain Harmony b 1 3
251 "You do As I say" is _____ instruction Force Paternalism Bargain Harmony c 1 3
252 "If we perform together each will achieve his goal" is ________ instruction Force Paternalism Bargain Harmony of objectives d 1 3
253 Good instruction is _____ Reasonable Enforceable Clear All d 1 3
254 Good instruction is ______ Understandable complete Appropriate tone All d 1 3
255 Good instruction is not ______ Resonable oral complete Clearly defined b 1 3
256 1.Direction starts from top and goes to bottom 2.Direction is not continuous process Only 1 correct Only 2 correct Both correct Both wrong a 1 3

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