A TECHNICAL REPORT

ON THE
STUDENTS INDUSTRIAL WORK EXPERIENCE SCEME (SIWES)

PRESENTED BY
Your name
EBSU/201../

UNDERTAKEN AT

BESTSOFT TECHNOLOGY
7 ZONAL EDUCATION OFFICE, UGWUACHARA ABAKALIKI, EBONYI
STATE

SUBMITTED

IN PARTIAL FULFILMENT FOR THE AWARD OF

BACHELOR OF COMPUTER SCIENCE

TO
THE DEPARTMENT OF COMPUTER SCIENCE
EBONYI STATE UNIVERSITY (EBSU)
ABAKILIKI

DEC. 2024

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 ACKNOWLEDGEMENT PAGE

I’d like to acknowledge The Ebonyi State University Abakaliki, Ebonyi State and

Bestsoft Technology for giving me this wonderful opportunity to gain the wealth of

knowledge I have acquired over the past six months.

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 TABLE OF CONTENT

CHAPTERS PAGES
Cover Page 1
Acknowledgement Page 2
Table of Contents 3
Dedication 5
Abstract 6
CHAPTER ONE
1.0 Overview of SIWES 7
1.1 Objectives of SIWES 7
1.2 The Role of the Industrial Training Fund 8
1.3 The Scope and Importance of SIWES 8
1.4 The Role of the Student and the Institution 9

CHAPTER TWO
2.0 Description of Bestsoft Technology company 10
2.1 Bestsoft Technology Organogram 11

CHAPTER THREE:

CHAPTER FOUR

CHAPTER FIVE:
5.0 Conclusion and Recommendation 35

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 DEDICATION

This report is dedicated to Almighty God for his love, favor, and enabling grace

towards reaching the standard that I am today. Also, to my parents MR and MRS for

their moral and financial support all this years. And to my LECTURERS who have

been impacting knowledge in me all this years. Lastly Staff of Bestsoft Technology

for has provided ample opportunities for me to acquire new skills while enhancing my

knowledge base.

To God be the Glory.

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 ABSTRACT

In the world today Computer network is more than a collection of interconnected

devices. Computer network is the resource that enables so many public and private
sectors to gather, analyze and organize information that is essential to their
profitability.

This Computer networking also enables students and individuals to share information
and ideas easily, so they can work more efficiently and productively. Network has
also improve commercial activities such as purchasing, selling, and customer service
and also helps students and lecturers to easily uplift books and order documents from
the Net. This has seriously made most traditional government businesses more
efficient, less expensive and also solved security instability.

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 CHAPTER ONE
INTRODUCTION
Since the aim of our national policy in education is to build a strong and self- reliant nation, from
the government’s decree No.47 of 8th October, 1971 as amended in1990, which led to the
establishment of Industrial Training Fund (ITF) in 1973/1974 and through the formation of this
body (ITF), in the year 1993/1994 and through the formation of this body (ITF), in the year
1993/1974 SIWES was formed. In Nigeria, the current form of Cooperative Education is known as
the Students Industrial Work Experience Scheme (SIWES).

The Students Industrial Work Experience Scheme (SIWES) is a planned and supervised training
intervention based on stated and specific learning and career objectives and geared towards
developing the occupational competencies of the participants. The aim is make education more
relevance and also to bridge the science-related disciplines in tertiary institutions in Nigeria.

SIWES forms part of the approved minimum academic standards in the institutions, and is a core
academic requirement carrying fifteen (15) credit units. This requirement must be met by all
students in various disciplines before graduation. Page 6
 1.1 OBJECTIVES OF SIWES

Specifically the objectives of the student’s industrial work experience scheme are:

(i) Provide an avenue for students in the Nigerian universities to acquire industrial skills
and experience in their course of study.
(ii) Prepare students for the work situation they are likely to meet after graduation.
(iii) Expose students to work methods and techniques in handling equipment and machinery
that may not be available in the universities.
(iv) Make the transition from the university to be world of work easier and thus enhance
student’s contacts for later job placement.
(v) Provide students with an opportunity to apply their theoretical knowledge in real work
situation and there by bridging the gap between university work and actual practice.
(vi) Enlist and strengthen employers’ involvement in the entire educational process of
preparing university graduates for employment in industry.

1.2 ABOUT BESOFT TECHNOLOGY

Besoft Technology is a computer school where students are prepared for their career in IT related
field. Besoft Tech poised with equipping students with necessary. Besoft Tech principals and
directors have a combined industry experience of over years in various sectors of the economy. With
competence in harnessing the potentials of its students and helping them to stand out in IT field.

The school is located at No. 60 Enugu-Abakaliki Express way, Opposite FETHA 2, Abakaliki.
Ebonyi, Nigeria.

1.2.1THE COMPANY'S VISION

To become a multi-competency enterprise transformation and technology-consulting services firm

in Nigeria and eventually Africa, by developing robust technology solutions that enable our clients
to overcome business challenges, improve productivity and unleashing potentials of IT students.

Fig .1 the company organogram

MD/CEO Page 7

ICT DIRECTOR Administrative Director

1.2.2 OBJECTIVE OF BESOFT
(i) Setting standards for sustainable business practices
(ii) To promote Africa in business process management through IT.
(iii) To unleash the talent of our employee.

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 CHAPTER TWO
SOFTWARE MAINTENANCE
2.1 Introduction to Computer Hardware/Software
Briefly, computer systems are made up of hardware and software. The physical touchable part of the
computer is called the hardware. This is the part that we can touch and feel. The hardware parts of a
computer include the keyboard, monitor, mouse and printer, usually called the peripherals. Other
hardware parts include scanner, lightpen, Random Access Memory (RAM) sticks or modules,
processor etc

2.1 Drive Error Correction: “Check disk”

Program: chkdsk.exe
Schedule: Only runs manually. Recommend full Check Disk be run once a month at least, or
more often if abnormal events occur (i.e. files/folder/programs will not open, freeze ups,
crashes, abnormal restarts, loss of power, etc.).

What you need to do:

1. Click on the Start button, the Computer.

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2. Secondary-click ("right-click") on "Local Disk (C:)" (or whichever hard disk you want
to correct errors on) and select "Properties".

3. Click on the "Tools" tab, and then on "Check now..."

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 4. In the "Check disk options" window, place a check mark in both boxes and click "Start”.

5. A window will open stating "Windows can't check the disk while it's in use". Click the
button "Schedule disk check", and then on the "OK" button to close the Local Disk
properties window. The next time you restart your computer, just before Windows loads,
Check disk will perform a 5 stage check and automatic repair (if errors found) of your
drive. Note: if you notice that errors were indeed found during the last disk check, it is
suggested to run the same procedure one more time.

6. View Event Log in Event Viewer to determine if errors were found and fixed (Note: if you
prefer not to find and read the event logs, running chkdsk two or three times in a row should
correct all errors found):

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Windows XP:
I. Open Control Panel > Administrative Tools > Event Viewer
II. Select “Application” under “Event Viewer (Local)”
III. Look under the “Source” column for a recent entry called “Winlogon”. Double-
click the entry and read the results of the scan.
IV. If any errors were detected, follow steps 1-5 again, since some errors can conceal
deeper errors. Subsequent scans will find and repair these additional errors. The
goal of effective disk repair is to scan one entire pass without finding errors. (Note:
if you scan a subsequent times and the same identical errors are found and
supposedly repaired, you can cease from scanning. These additional errors will
need to be repaired with a more advanced tool, such as “Spinrite”.)
Windows 7:

I. Open Control Panel > Administrative Tools > Event Viewer

II. Select “Windows Logs” > Application
III. Look under the Source column for a recent entry called “Wininit”, with Event ID
1001.
Double click the entry and read the results for the scan.
IV. If any errors were detected, follow steps 1-5 again, since some errors can conceal
deeper errors. Subsequent scans will find and repair these additional errors. The
goal of effective disk repair is to scan one entire pass without finding errors. (Note:
if you scan a subsequent times and the same identical errors are found and
supposedly repaired, you can cease from scanning. These additional errors will need
to be repaired with a more advanced tool, such as “Spinrite”.)

7. If you have other writable drives (i.e. second hard drive, thumb drive, etc.), it is
advisable to perform the same function on these as well. Some secondary drives may
not require a reboot in order to perform the check and repair.

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2.2 Defragmentation
Program: "MyDefrag" or Windows built-in Defragment program: defrag.exe
Schedule: Runs automatically when you schedule the task; It is not necessary that it run every
night. At least once a month is sufficient. The process may take a few hours, so it is best to
schedule the task when the computer will not be used by anyone.

What you need to do: When you have scheduled the Defragmentation, make sure your computer
is on (laptops: plug power cord in)

Windows Defragment procedure:

1. Click on the Start button, then Computer.

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2. Secondary-click ("right-click") on "Local
Disk (C:)" and select "Properties".

3. Click on the "Tools" tab, and then on

"Defragment now…

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4. Select the hard drive you want to defragment, and click the “Defragment disk”
button.
Note: In Windows 7, Defragmentation can now be easily scheduled. Before clicking the
“Defragment disk” button in step 4 above, click the “Configure schedule…” button to
schedule daily, weekly or monthly defragmentation procedures (once a month is
sufficient).

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2.3 Hard Drive free space

Typically a hard drive will maintain optimal performance (all other factors considered) when at
least 10% of its working capacity/partition is free of data (some professionals suggest up to 20%).
There are many ways to free up space on a full hard drive, including the “Software Inventory”
topic below. Installing additional internal or external hard drives is almost always an option. To
determine your hard drives free space, do the following:
1. Click on Start, then Computer.
2. Right-click on the hard drive in question and select Properties.
3. The General tab screen will reveal the total free space on that drive or partition:

Note: One important aspect of hard drive free space that people often overlook is when deleting
files. It is not enough to simply “delete” a file or folder (i.e. move to the Recycle Bin). You must
“Empty” the Recycle Bin in order for free space to be effected. To empty the Recycle Bin, right-
click on the Recycle Bin and select “Empty Recycle Bin”.

2.4 Software Inventory

This step will require you knowing what software is needed/wanted on your computer. Please
use caution when uninstalling software as this is an undoable procedure. In order to reinstall,
you will need the original software installation files.
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 1. Click on the Start button, then Control Panel
2. Open “Programs and Features” for Windows 7/Vista, or “Add or Remove Programs”
for
Windows XP and earlier.
3. Review the list of programs installed on your computer thoroughly.
4. To install an unwanted program, click on the listed item and, in Windows 7/Vista, an
“Uninstall” button will appear on the “Organize” toolbar above:

In Windows XP or earlier, each program will have its own “Uninstall” or “Remove”
button to the right of the screen:

5. Click the appropriate button and the program will be uninstalled (depending on the
program’s manufacturer, a variety of windows will open asking to confirm the uninstall;
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 please read each message carefully!). A reboot of your computer may be required to
complete the uninstall.

2.5 Startup folder

Some programs will automatically put a shortcut in the Startup folder, forcing the program to
automatically launch when you turn the computer on or log in. Sometimes this is desirable,
sometimes not. Either way, this practice may slow your computer down to various degrees, and
with the program running all the time, may slow down the performance of your computer. To
verify if there are programs in the Startup folder, and to stop them from running automatically
if desired, do the following:

1. Click on the Start button, then All Programs.

2. Scroll to find a folder called “Startup”, right-click on it and select “Open”

3. Windows Explorer (a folder) will open revealing the contents, if any.

4. Click on the shortcut icon, then press the Delete key (or whichever method you prefer
for deleting files). Note: this procedure will NOT uninstall the program. It only removes
the shortcut of the program. The actual program still exists and should be available in
the All Programs list when you want to launch the program manually.

2.6 Security Updates:

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Getting the “Important” (Windows 7/Vista) or “High-priority” (Windows XP and earlier)
updates is most critical. “Optional” updates are inconsequential to your computer security, so
are not necessary. Important or High-priority updates should be scheduled to downloaded and
installed automatically. To ensure your computer is scheduled for this, do the following:

Windows 7/Vista:
1. Click on the Start button, then Control Panel
2. Open “Windows Update”
3. Click on “Change settings” in the left column
4. Under “Important updates”, click on the pull down menu and select “Install
updates automatically”

5. If you also want optional updates, place a checkmark in the respective selection box.
6. Click OK to save these changes

If you want to ensure your computer has the most recent updates, after step 2 above, click on
“Check for updates” in the left column

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Windows XP (or earlier)

1. Click on the Start button, then Control Panel

2. Open “Automatic Updates”
3. Click on the radio button next to “Automatic”, and select a day and time when your
computer will be on (“Every day” is a good idea).

If you want to ensure your computer has the most recent updates, click on the Start
button, “All Programs”, then “Windows Update”. Internet Explorer will open
automatically to the Microsoft Update web page. Click on the “Express” button. Your
computer will be automatically scanned and its installed High-priority updates
compared to those available on Microsoft’s web site. If High-priority updates are
available, you will be prompted to download and install these updates

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2.7 Malware Protection:
Program: "Microsoft Security Essentials" (www.microsoft.com/security_essentials)
Microsoft Security Essentials is a free software program to those that have a “Genuine”
copy of the Windows Operating System. It is by far the most effective Malware protection
and removal software available for the Windows Operating System (Windows XP and
future)

Schedule: Runs and updates itself and its virus definitions automatically, daily. A
“Quick” scan is scheduled every day automatically.

What you need to do: Keep an eye on the right side of your taskbar (near the clock). The
green house with white checkmark is Security Essentials' indicator. If the house turns orange,
or worse yet red, click on the house and then click "Open" to find out what problem it has
detected.
Performance Options:
The following are not sequential settings. They do not require each previous step be performed.
Each are individual options that can be set, or not.

1. Use Windows Classic theme (turn off all animation):

• Start > Control Panel > Personalization > “Classic Theme”
2. Set for “Best Performance” System Settings:
• Start > Control Panel > System > Advanced System settings > Advanced >
Performance > Settings > Adjust for best performance
3. Hard drive indexing (off): Hard drive indexing requires Windows constantly monitor and
keep track of every file on your computer in an invisible database file. This enables
Windows to more quickly find files, folders and programs when you use its built in
search function. If you do not care about how quickly Windows searches for a finds files,
this feature can be turned off (Note: this process will take some time, depending on the
amount of files on your hard drive.):
a. Start > Computer > Right-click your hard drive and select Properties

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 b. On the General tab screen, deselect the bottom checkbox “Allow files on this
drive to have contents indexed in addition to file properties”. Click Apply.
c. Select the second radio button “Apply changes to drive, subfolders and files” and
click
“OK
”
d. You will receive an error message stating “Access is denied” on certain files.
These files are inconsequential t this setting. Click “Ignore All” to complete the
indexing deactivation.
4. Turn off auto-updates on programs (not Windows security updates!!!). If you disable
automatic updates for particular programs (i.e. Adobe Flash, etc.), be sure to update
these programs manually once a month of so for security and stability issues.

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 CHAPTER THREE

HARDWARE MAINTENANCE
3.1 Tools and Materials Used in Maintenance
In performing maintenance operations on computer systems and components, some sets of tools
are required to make the job easier. Some recommended tools are screwdrivers (precision
screwdrivers preferably), pliers, parts bag, flashlight, Compact Disk (CD) and portable hard disk or
flash drive, and multimeter.
i. Screwdrivers are usually used to remove screws so as to dissemble computer component
parts or insert screws so as to assemble component parts. They are several types based on
the shape of the head. Commonly used ones are star head screw drivers and flat screw
drivers. For laptop computers, precision screw drivers are needed. These screw drivers are
adapted for special and smaller screws.
ii. Pliers are used as alternatives to the fingers where the fingers may be too large, especially
on the motherboard where most of the components are small. Commonly used for this
purpose are the needle nose pliers.
iii. Flashlights are small lighting devices which are used when working in the dark or in places
that are darkened, for instance, one may need a light within the system unit to see the
components more clearly.
iv. Compact Disks (CDs) are storage devices which are used to keep information. You have
the recordable CD, which is typically used once, and the re-writeable CD, which can be
used and re-used. CDs are necessary for installation of software during maintenance
activities, where necessary.
v. Portable hard disk drives or flash drives are needed during maintenance operations to move
files from one place to another if necessary. A CD can also be used in this case, but flash
drives and portable hard disks are needed when the file or files to be moved around are not
too large, because it may be waste of the CD. These portable hard disks or flash drives may
also contain utility diagnostic softwares to be used for diagnostics of the system to be
maintained. Portable hard disks are also called External Hard disks.
vi. A multimeter may also be required for checking of power supplies especially on desktop
systems.

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3.2 Basic Components and Their Functions
They are several component parts of a computer, we have the outer parts of the computer like the
monitor, keyboard, mouse, system unit and we have the inner part of the computer which contains
the motherboard, the processor, the RAM sticks or modules, the cables, the hard disks or secondary
storage and many other components. Let us look at them in detail.
Monitor:
This is the visual part of the computer that looks like a television. It is called an output device
because it enables the user to view an output of whatever operation he or she is performing. It is
also called the visual display unit (VDU). Common problems we find with it include, slacking of
the video connector (VGA connector).
Keyboard/Mouse:
The keyboard is an input device and is typically used for inputting data into the computer. The
mouse is also an input device used as an alternative to the keyboard. The common problem with
the keyboard and the mouse is breaking of the pins in the PS/2 connectors on their connector
cables due to frequent plugging and unplugging.
System Unit/Chassis or Case:
The system unit basically holds the core components of the computer. It has a casing or container.
This container is designed such that some of the features of the core components within the casing
can be used. Within the system unit, we can find the motherboard.
Motherboard:
This is the most important component on a computer system. It is also called the main board.
Every internal component in a computer connects to the motherboard and its features largely
determine what the computer is capable of plus its overall performance. Motherboards are
classified based on form factors (form factor refers to the physical dimensions, sizes and shape as
well as certain connector, screw hole, and other positions that dictate into which type of case the
motherboard will fit).
Processor:
The Central Processing Unit (CPU) or processor could be thought of as the engine of the
computer. It is identified by mainly two features, its speed and its width. The speed is a simple
concept graded in Megahertz (MHz). The faster the speed of the processor, the better the
performance (speed) of the computer.

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Memory (RAM): The system memory is often called Random Access Memory (RAM). This is
the primary working memory. It holds all the programs and the data that the processor is using at a
given time.
Power Supply: The power supply feeds electrical power to the internal components in the
computer.
Video Card: This is the component on the motherboard that controls the information that we see
on the monitor.
Sound Card: A sound card is the component on the motherboard that enables the PC to generate
complex sounds.
Hard Drive: The hard disk is the primary high-capacity storage media for the system. All you data
is stored on hard disks.
Network Card/Modem: This is a component that is usually integrated on the motherboard to
provide an interface for network connectivity.

3.3 Troubleshooting
Troubleshooting is simply the process of finding out why a particular device or component is
malfunctioning, and fixing or repairing that problem. There are various ways of troubleshooting
depending on the type of component to be repaired or fixed or the type of problem experienced.

Caution!!!
• This step for the mechanically-minded only!!
• Always unplug the power cord from your computer before
opening the case!!
• After unplugging the power cord from your case, hold the
power button in for at least 5 seconds. This will drain any
residual electricity from the power supply.
• Always ground yourself to the case frame while touching any
inside components. This can be done by touching the case frame
with your bare hand, or using a clamp-on grounding device
made specifically for this purpose.

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• Vacuum case vents/openings (including cracks around CD/Floppy drives) from front
and rear, inside and outside. All fans (case fans, power supply fans, CPU fan, etc.)
and Heatsink.
• High pressure air (be aware of the resulting dust cloud!) on all of the above.
• How often you perform this aspect of maintenance depends entirely on your computer’s
environment. If its environment is extremely dusty, once a month is not unreasonable.
If in a relatively non-dusty environment, once a year may be adequate. Determine this
by opening the case periodically and examining the case and CPU fans.
• Always make sure your computer’s front, rear, top and side (if applicable) air vents are
unobstructed. Where vents exist, always ensure there is at least 4-6 inches of space
surrounding this part of the computer.
• Never position your computer inside a closed in compartment, unless it is specifically
designed for such an area.

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 CHAPTER FOUR
CONCLUSION
Students Industrial Work Experience Scheme SIWES is very important and cannot be over
emphasized. It enhances the development of a strong work force in Nigeria and therefore builds
capacity for National development. Any student who undergoes this program with an attitude to
learn is made to know the worth of his profession. I’ve been exposed to various technical skills in
carrying out numerous tasks. I was also exposed to a lot of web development skill as I understudied
my supervisors who were already in the field doing their work. Furthermore I was allowed to join a
team of web developers in which I learnt many web development skills. The Industrial Training
also has afforded me the opportunity to have a firsthand experience of life after school.

RECOMMENDATION
In the light of the challenges I have faced during the Industrial Training and how I was able to
overcome them, I would like to recommend the following:
1. Students should be given more practical work in schools, by developing and equipping the
laboratories in our institutions so that the experience does not seem entirely new to them as it
may throw them off balance
2. Visit of the SIWES supervisor to the company where a student is doing his/her Industrial
Training should be taken seriously as this will help the students to take the program seriously.

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