Chapter 5
Chapter 5
Staffing is the process of acquiring, developing, and retaining employees to achieve organizational goals. It
involves recruitment, selection, training, compensation, and maintaining good employee relations. Proper
staffing ensures the right people are in the right jobs, increasing productivity and efficiency.
2. Recruitment
Recruitment is the process of attracting potential candidates for job vacancies. It can be:
Internal Recruitment – Hiring from within the company (e.g., promotions, transfers).
External Recruitment – Hiring from outside the company (e.g., job postings, referrals).
3. Selection
Selection is the process of choosing the best candidate from the pool of applicants. Steps in selection include:
1. Resume screening
2. Interviews
3. Assessments/tests
4. Background checks
5. Final decision and job offer
Training – Provides employees with skills needed for their current job (e.g., workshops, hands-on
training).
Development – Prepares employees for future responsibilities and career growth (e.g., leadership
programs, mentoring).
Compensation – Salary, wages, and benefits provided to employees. It can be fixed (monthly salary) or
variable (commissions, bonuses).
Performance Appraisal – A formal assessment of an employee’s work performance. It helps in
identifying strengths, weaknesses, and areas for improvement.
6. Employee Relations
Open communication
Conflict resolution
Employee engagement programs
Compliance with labor laws
7. Employee Movements
8. Rewards Systems
A reward system motivates employees and improves job satisfaction. Types of rewards include:
Monetary Rewards – Bonuses, salary increases, profit-sharing.
Non-Monetary Rewards – Recognition, awards, promotions, flexible work hours.
Intrinsic Rewards – Personal growth, job satisfaction, career advancement.
Instructions: Choose a company or organization and analyze its staffing strategies. Answer the following
questions: