Module Reflective writing
Quality Reliability and Maintenance module had left a very big impact in me I would say.
Before the module, my knowledge about the QRM tools and techniques were near to zero,
but later realised QRM is not just about tools and techniques, but it is a perspective on how
you approach problems within the product, organisation, and operations.
The modules and materials were so comprehensive and to the point, which grabbed my
interest even more and was easily able to compare it with my previously worked organisation.
I have already started drafting the concepts like Lean Six sigma and cause effects diagram
around our organisation, which they were struggling for years to have control over.
As a traditional and medium scale organisation, we always have thought how well the
statistical methods and tools would work. This is because of the lack of knowledge I would
say. Since, we directly deal with Japanese manufacturers ,one big challenge for us has always
been reducing defects and variability in manufacturing and in the precision of the
components. Implementing six sigma, and working towards it, I strongly believe I can bring
in some positive change in the organisation in terms of manufacturing.
The activity-based asset management lecture is what I found so interesting among all
sessions. Till then, I was in a fixed mindset, where I believed that not to touch until its
broken. But never saw the other dimension of it. Practically, on hands experienced how
strategically analysing the cost associated with replacing versus maintaining it would impact
the overall business significantly.
All these assumptions have come from the environment and a fixed mindset is what I believe.
My manager always would say about being practical and street smart, and he kind of hates
people who speak so many theories and concepts. I think that’s where the organisation and its
people are falling behind. Implementing and educating the personals in the organisation about
the right tools and techniques will show visible results, both physically and on paper.
I would compare the scenario of how I approached quality before, with a person trying to
unscrew a star screw with a flat screwdriver. It still works but will consume time and energy.
But using right tools for right problems will not only save time and energy, but also it saves
money, which is what is businesses are operating for, the PROFIT.