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Evaluation Matrix

The document outlines evaluation metrics for the Commercial Department and PMD, focusing on purchase orders, on-time delivery, service satisfaction, product quality, and safety. It includes data on delivery periods, quotation behavior, rejection rates, and violations related to product safety. The metrics are categorized by percentages and corresponding outcomes, highlighting performance levels and areas for improvement.

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Taimoor Ameer
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Download as XLSX, PDF, TXT or read online on Scribd
4 views

Evaluation Matrix

The document outlines evaluation metrics for the Commercial Department and PMD, focusing on purchase orders, on-time delivery, service satisfaction, product quality, and safety. It includes data on delivery periods, quotation behavior, rejection rates, and violations related to product safety. The metrics are categorized by percentages and corresponding outcomes, highlighting performance levels and areas for improvement.

Uploaded by

Taimoor Ameer
Copyright
© © All Rights Reserved
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Commercial Departmet to evaluate

Purchase Orders On time Delivery


30
10 5 >=Delivery period 30

20 10 7 25

30 15 14 20

40 20 21 15

50 25 28 10
60 30 35 5

30 10
60 28
Commercial Departmet to evaluate PMD to evaluate

Service Satisfaction
Quotation Behaviour Rejection Delayed
20 10
Reasonable compared with market (10%+-) 20 5% 10 7 10

Reasonable compared with market (20%+-) 10 10% 8 14 8

Unreasopnable Reasonable compared with


0 15% 6 24 6
market

20% 4 34 4

25% 2 44 2
30% 0 54 0
PMD to evaluate

Product Qualtiy Safety


30 10
Major violation:0
95% 30 10
Minor Violation: 1-3
Major violation:0
90% 25 7
Minor Violation: 4-6
Major violation:1<3
85% 20 4
Minor Violation: 7-9
Major violation:3<5
80% 15 3
Minor Violation: 9-11
Major violation: More than5
75% 10 0
Minor Violation: More than 12
70% 5

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