Class X

NOTES

Part A & Part B

PRASHANT KIRAD
 PRASHANT KIRAD

1. Introduction to Communication
Definition: Sharing information between individuals or groups for understanding.
Importance:
Helps in expressing thoughts clearly.
Improves relationships and teamwork.
Essential for career and professional growth.

2. Types of Communication
Verbal Communication:
Oral (Spoken): Face-to-face, phone calls, presentations.
Written: Letters, emails, reports.

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Non-verbal Communication:
Body language, gestures, facial expressions, eye contact.

Visual Communication: 10
&
Charts, diagrams, signs, symbols, infographics. JOSH METER?
h

3. Elements of Communication
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Sender: The person who conveys the message.

B

Message: Information being communicated.

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Receiver: The person who receives and interprets the message.

Feedback: Response of the receiver.
PH

Channel: Medium used (speech, text, images, etc.).

EX

4. Barriers to Communication
Language Barriers: Use of difficult or unfamiliar words.
Emotional Barriers: Fear, anger, sadness affecting clarity.
Physical Barriers: Noise, poor internet, distractions.
Cultural Barriers: Different cultural interpretations of words/signs.

5. 7Cs of Effective Communication

1. Clear: Use simple, understandable language.
2. Concise: Be brief and to the point.
3. Concrete: Use specific facts and examples.
4. Correct: Avoid grammar and spelling mistakes.
5. Coherent: Maintain a logical flow of ideas.
6. Complete: Include all necessary details.
7. Courteous: Be polite and respectful.
 PRASHANT KIRAD

6. Sentence Types & Grammar Rules

Types of Sentences:

Declarative: States facts (e.g., "I love reading.")

Interrogative: Asks questions (e.g., "Do you like reading?")
Exclamatory: Shows emotion (e.g., "Wow! That’s great!")
Imperative: Gives commands (e.g., "Please sit down.")

Parts of Speech:

Noun: Names (person, place, thing).

Pronoun: Replaces a noun (he, she, they).
Verb: Action words (run, eat, write).
Adjective: Describes a noun (big, happy).
Adverb: Describes a verb (quickly, very).
Preposition: Shows position (on, in, under).

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Conjunction: Joins words/sentences (and, but, or).

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Interjection: Shows emotions (Wow! Oh no!). &
7. Non-verbal Communication
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Facial Expressions: Smile (happiness), frown (sadness).

9t

Body Language: Posture, gestures, hand movements.

Eye Contact: Shows confidence and attention.
B

Tone & Voice: Volume, pitch, and speed of speech.

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8. Assertive Communication & Public Speaking

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Assertive Communication:
Express yourself confidently and clearly.
EX

Listen and respect others' opinions.

Avoid aggressive or passive behavior.

3Ps of Public Speaking:

1. Prepare: Research the topic.
2. Practice: Rehearse before speaking.
3. Perform: Maintain eye contact, speak confidently.

9. Writing & Presentation Skills

Capitalization Rules (MINTS Method):
M – Months (January, February, etc.)
I – The word "I" always capitalized.
N – Names of people, places (Ravi, India).
T – Titles (Dr., Mr., Mrs.).
S – Start of sentences.
 PRASHANT KIRAD

Punctuation Rules:
Full stop (.): End of a sentence.
Comma (,): Pauses and lists.
Question mark (?): Asking questions.
Exclamation mark (!): Expressing emotions.

Paragraph Writing Tips:

Start with a topic sentence.
Add supporting details.
End with a conclusion.

Top 5 MCQ

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1. What is the main purpose of communication?

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a) To share information
b) To confuse the listener
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c) To speak loudly
d) To use difficult words
h

Answer: a) To share information

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2. Which of the following is NOT a barrier to communication?

B

a) Noise
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b) Clear pronunciation
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c) Cultural differences
d) Emotional stress
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Answer: b) Clear pronunciation

3. What is the full form of the 7 Cs in communication?

a) Clear, Correct, Creative, Colorful, Confusing, Critical, Cool
b) Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous
c) Clear, Concise, Cooperative, Curious, Complex, Connected, Careful
d) None of the above
Answer: b) Clear, Concise, Concrete, Correct, Coherent, Complete,
Courteous

4. Which of the following is an example of non-verbal communication?

a) Writing a letter
b) Speaking in a meeting
c) Nodding your head
d) Sending an email
Answer: c) Nodding your head
 PRASHANT KIRAD

5. What is the best way to improve verbal communication skills?

a) Avoid talking to people
b) Use complicated words
c) Practice speaking clearly and confidently
d) Speak very fast
Answer: c) Practice speaking clearly and confidently

Top 10 Questions
1. What is communication? Explain its importance.
Answer: Communication is the process of sharing information, thoughts, and ideas
between individuals or groups to create understanding.
Importance of Communication:
Helps in expressing thoughts clearly.

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Essential for personal and professional success.
Builds strong relationships.

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Aids in decision-making and problem-solving.
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2. What are the elements of communication?
Answer: The main elements of communication are:
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1. Sender – The person who sends the message.

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2. Message – The information being conveyed.

3. Medium – The channel through which the message is sent (verbal, non-verbal,
B

visual).
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4. Receiver – The person who receives and interprets the message.

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5. Feedback – The response from the receiver.

EX

3. Define verbal and non-verbal communication with examples.

Answer: Verbal Communication: Involves spoken or written words.
Example: Talking on the phone, writing emails, classroom teaching.
Non-Verbal Communication: Involves body language, gestures, facial expressions,
and eye contact.
Example: A smile to express happiness, crossed arms to show disagreement.

4. What are the 7Cs of effective communication?

Answer: The 7Cs of effective communication ensure clarity and understanding:
1. Clear – Use simple and understandable language.
2. Concise – Be brief and to the point.
3. Concrete – Provide specific facts and examples.
4. Correct – Use accurate grammar and information.
5. Coherent – Maintain a logical flow.
6. Complete – Include all necessary details.
7. Courteous – Be polite and respectful.
 PRASHANT KIRAD
5. List and explain any four barriers to communication.
Answer: 1. Language Barrier – Use of complex or unfamiliar words.
2. Perception Barrier – Misunderstanding due to personal opinions or biases.
3. Emotional Barrier – Strong emotions like anger or sadness affecting communication.
4. Environmental Barrier – Noise or distractions making communication difficult.
6. What are the three P’s of public speaking?
Answer: The 3Ps of public speaking are:
1. Prepare – Research and organize thoughts before speaking.
2. Practice – Rehearse in front of a mirror or friends.
3. Perform – Speak confidently and maintain eye contact with the audience.

7. Differentiate between active and passive voice with examples.

Answer: Active Voice: The subject performs the action.
Example: She wrote a letter.
Passive Voice: The subject receives the action.
Example: A letter was written by her.

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8. What is assertive communication? Why is it important?
Answer: Assertive communication is a communication style where a person
expresses thoughts, feelings, and needs confidently while respecting others.
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Importance:
h

Builds self-confidence and self-respect.

9t

Helps in clear and respectful conversations.

Avoids misunderstandings and conflicts.
B
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9. Explain the AEIOU model for saying "No" politely.

PH

Answer: The AEIOU model helps in refusing requests politely:

Ask Questions – Understand the request.
Engage Politely – Use respectful words.
EX

Include a Reason – Explain why you cannot accept the request.

Offer Alternatives – Suggest other options.
Use Thankfulness – Show appreciation for understanding.
Example:
Situation – A friend asks you to do their homework.
Response: "I would love to help, but I have my own work to complete. How about I
explain the topic to you instead?"

10. What are the different types of sentences? Give examples.

Answer: There are four main types of sentences:
1. Declarative – States a fact. (Example: I like ice cream.)
2. Interrogative – Asks a question. (Example: Do you like ice cream?)
3. Exclamatory – Shows strong emotions. (Example: Wow! This ice cream is
delicious!)
4. Imperative – Gives a command. (Example: Please pass me the ice cream.)
 PRASHANT KIRAD

SELF MANAGEMENT SKILLS

Self-management skills are essential abilities that empower individuals to regulate
their thoughts, desires, emotions, and behaviors. These skills play a crucial role in
optimizing productivity and performance across various career domains. In the
context of employability, mastering self-management skills is instrumental in
steering one's career trajectory and navigating challenging situations effectively.
This article delves into the nuances of stress, explores stress management
techniques, and provides insights into the art of working independently.
Following are some of the skills you must master to succeed in life:
Self-awareness: Seek candid feedback to gain insights into your personality
and professional capabilities. Reflect on daily interactions, recognizing areas
where you excelled and identifying opportunities for improvement.

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Responsibility: Embrace accountability for your tasks as a crucial step in self-

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development. Whether assigned a task by a teacher or employer, taking
complete ownership is paramount. If challenges arise, communicate
proactively, report delays, and take corrective action promptly.
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Time Management: Efficiently prioritize tasks and eliminate unnecessary
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elements from your workload. Develop and adhere to a well-structured

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timetable, ensuring disciplined adherence to maximize productivity.

Adaptability: Stay abreast of industry best practices and continually update
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your knowledge base. Be proactive in preparing for changes, fostering the

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ability to transition seamlessly when faced with new information or evolving

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circumstances.

What is Stress?
EX

Stress encompasses our emotional, mental, physical, and social responses to

perceived demands or threats, known as stressors. These stressors trigger the
stress reaction. For instance:
- Being near exams while feeling inadequately prepared.
- Coping with the loss of a close family member.
- Feeling concerned about others' perceptions based on your appearance or
communication skills.
Stress Management:
Effectively handling stress involves creating a strategy to cope with daily
pressures, aiming for a harmonious balance between life, work, relationships,
relaxation, and enjoyment. This approach enables the proactive management of
daily stressors, allowing you to confront challenges successfully.
Always bear in mind the ABC of stress management:
A: Adversity, representing the stressful event.
B: Beliefs, indicating your response to the event.
 PRASHANT KIRAD
C: Consequences, encompassing the actions and outcomes resulting
from the event.
Ability to Work Independently:
The capability to work independently is achieved by fostering a calm and
composed demeanor, signifying:
1. Developing self-awareness, self-monitoring, and self-correction.
2. Understanding the tasks at hand.
3. Initiating actions without relying solely on instructions.
4. Acknowledging and rectifying mistakes without assigning blame to others.
5. Possessing both the ability and the determination to engage in continuous
learning.

Management Techniques:
Effective stress management techniques include:
1. Time Management: Prioritize tasks to alleviate stress.
2. Physical Exercise and Fresh Air: Engage in activities like yoga or meditation for

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better blood circulation and relaxation. Outdoor activities provide fresh oxygen,
enhancing overall well-being.

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3. Healthy Diet: Maintain a balanced diet, incorporating staples like dal, roti,
vegetables, and fruits for sustained energy and efficiency.
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4. Positivity: Focus on positive aspects rather than dwelling on negatives. Adopting
a constructive attitude can help overcome challenges, such as improving
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performance after a low test score.

9t

5. Adequate Sleep: Ensure a minimum of 7 hours of sleep each night to recharge

both body and mind for optimal functioning.
B

6. Holidays with Family and Friends: Break from routine by spending quality time
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with family or friends during vacations, providing a refreshing perspective upon

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return.
Emotional Intelligence:
EX

Emotional intelligence involves recognizing and handling both personal and others'
emotions effectively.
1. Emotional Awareness: This skill encompasses the capability to identify and label
one's own emotions.
2. Harnessing Emotions: The adeptness to channel and utilize emotions for
cognitive processes, such as thinking and problem- solving.
3. Managing Emotions: This facet involves the skill to regulate one's own emotions
as needed and assist others in achieving emotional regulation.
Finding Strengths (Abilities):
1. Reflect on consistent successes.
2. Consider positive traits others appreciate in you.
3. Dedicate time to identify your competencies.
Finding Weaknesses:
1. Identify challenging areas and tasks. and tasks.
2. Pay attention to feedback from others.
3. Embrace feedback openly for self-improvement.
 PRASHANT KIRAD

Interests:
1. Pleasurable activities in free time.
2. Curiosity-driven or self-motivated pursuits.
3. Future learning or desired activities.
Abilities (Strengths):
1. Natural or acquired capacities.
2. Proficiency in performing specific tasks or jobs.

Self-Motivation:
Internal drive propelling action, fostering goal achievement, happiness, and
enhanced quality of life. It's the capacity to act independently without external
influence.
Types of Motivation:
- Internal Motivation: Driven by personal satisfaction, happiness, and well-being,
such as learning a new skill during an annual function.

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- External Motivation: Fueled by external rewards like respect, recognition, and
appreciation, as seen when Suresh's prize in a 100m race motivates him to
practice regularly.
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Top 5 MCQ
h
9t
B

1. What is the best way to start our day positively?

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(a) Think about all that can go wrong.

PH

(b) Think about the difficult test you will face during the day.
(c) Think about all your accomplishments so far and feel good about them.
EX

(d) Think about the traffic on the road and feel stressed.
Answer: (c)

2. Do you think people living in hill stations can skip taking a bath for many
days?
(a) No, irrespective of the climate, one should take a bath regularly.
(b) Yes, not taking bath for many days is acceptable for people staying in cold
climate.
(c) Yes, if they wipe themselves with a wet cloth, then it is fine.
(d) None of the above
Answer: (a)

3. In self–management skills you can improve yourself in various skills like _

a. Discipline
b. Timeliness
c. Goal-setting
 PRASHANT KIRAD

d. All of the above

Answer: (d)

4. When you are under __________ for a prolonged period, it can cause health
problems and mental troubles as well.
a. Stress
b. Discipline
c. Timeliness
d. Goal – Setting
Answer: (a)

Top 10 Questions

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Q1. What do you mean by Self-management?
Ans. Self-management, also referred to as ‘self-control,’ is the abilityto control

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one’s emotions, thoughts and behavior effectively indifferent situations.
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Q2.Give any two examples where a small amount of stress is helpful. of
stress is helpful.
h

Ans. Two examples where a small amount of stress is helpful are:

9t

1. A fire alarm is intended to cause stress and alert you to avoid danger.
2. The stress created by a deadline to finish a paper can motivate you tofinish it
B

on time.
U
PH

Q3. Write four signs/symptoms of stress.

Ans. Four Symptoms of stress management are
EX

a. Headache
b. Sleeplessness
c. Sadness
d. Excessive worrying
e. Nervousness
4. Write four qualities of those people who work independently.
Ans: 1. Possessing self-awareness, self-monitoring skills, and the ability toself-
correct.
2. Taking initiative without needing explicit instructions.
3. Demonstrating a capacity for continuous learning.
4. Acknowledging and learning from their own mistakes.

Q5. Differentiate between Interests and Abilities.

Ans:
 PRASHANT KIRAD

Interests Abilities

Things that you like to do in your free

An acquired or natural capacity.
time that make you happy.

Things you are curious to do even if Enable you to perform a particular

no one asked you to do it. task with proficiency.

Q6. What do you mean by Goal and Goal Setting?

Ans. Goals: They are a set of dreams with a deadline to get them, for example,
saving pocket money to buy a favorite mobile phone by a particular date. Goal
setting: It is all about finding and listing your goals and then planning on how to
achieve them

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Q7. Write the Qualities of self–confidence.

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Ans: Qualities of self–confident people –
a. Self–belief – Always believe in yourself and respect the failures, that
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make you successful in life.
b. Hard Work – Work hard to achieve the goal, don’t be afraid of failures.
h

c. Positive Attitude – A positive attitude means focusing on the goal and

9t

trying to achieve.
B

Q8. How to build self–confidence?

U

Ans: There are three steps to build self – confidence are as follows –
PH

a. Step 1: Appreciate achievements & accept failures.

b. Step 2: Make a goal and try to achieve it.
EX

c. Step 3: Always look on the positive side and be happy.

Q9.What are the factors that decrease self–confidence?

Ans: Factors Decreasing Self-Confidence:
1. Task Overwhelm:
2. Past Mistakes and Demotivation:
3. Failure Aversion:

Q10. What are the reasons for the promotion of a Self-Managementperson?

Ans: Reasons for Promoting Self-Management:
(a) Independence Emphasis:- Encourages autonomy, avoiding dependency on
others.
(b) Boosting Self-Confidence:- Foster's self-assurance, empowering individuals to
navigate their ownlives.
(c) Long-Term Sustainability:- Establishes a lasting and sustainable approach to
managing personal life.
 PRASHANT KIRAD

The Importance of Acquiring and Building ICT Skills"

Acquiring and developing ICT skills are essential for effective communication,
business operations, and maintaining connections with family and friends.
Therefore, it is crucial for individuals to continually enhance their ICT skills to
keep pace with the latest software and applications available.

A computer system is comprised of two main components:

Hardware - These are the physical parts of the computer that can be
seen and touched, such as the keyboard, monitor, and CPU.
Software - This refers to the intangible components that enable the
hardware to function. Examples include
An Operating System
SERVES AS AN INTERFACE BETWEEN USERS AND COMPUTERS, DIRECTING

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PROGRAM PROCESSING AND CONTROLLING COMPUTER OPERATIONS. IT

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PERFORMS SEVERAL KEY FUNCTIONS:
1. Supervising hardware by monitoring each device's status and usage.
2. Ensuring proper functionality of hardware devices.
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3. Managing software resources.
h

4. Regulating memory usage by tracking available and utilized memory for

9t

each software.
5. Organizing files and directories within the computer system.
B

6. Monitoring disk space utilization for specific files.6.

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7. Enabling file management operations like creation, copying, moving, and

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deletion.

Types of Operating Systems

EX

The different types of operating systems are as follows:

Different types of operating systems serve specific purposes:
Single-user, single-task OS: Allows only one user to utilize the computer for
a single task at a time.
Single-user, multi-task OS: Found in desktops and laptops, it enables one
user to run multiple programs simultaneously, such as Windows and Apple
MacOS.
Multi-user OS: Permits multiple users to work on the same computer either
at different times or concurrently.
Real-time OS: Responds to input within specific time constraints, ensuring
consistent completion times for operations. Examples include Lynx OS and
Windows CE.
Distributed OS: Operates across interconnected computers in a network,
integrating them into a unified computing and storage environment. Examples
include Windows, UNIX, and LINUX.
 PRASHANT KIRAD

Interactive (GUI-based) OS: Features a user-friendly graphical interface

allowing input through mouse actions like clicking, double-clicking, or right-
clicking. Windows exemplifies this type of operating system. Understanding
Desktop Components in Windows:
Taskbar: Positioned along the bottom of the screen, the taskbar is a lengthy
horizontal bar that provides essential functionality. To the left, you'll find the
Start button, while the Date/Time is located to the right. Additionally, the
taskbar displays icons representing open programs and several shortcuts. Start
Button: Situated on the left side of the taskbar, the Start button serves as a
gateway to the Start menu, offering access to various programs and features
upon clicking.
Recycle Bin: Housing deleted files and folders, the Recycle Bin allows users to
restore accidentally removed items. It serves as a temporary storage space for
items before permanent deletion.

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CREATING AND MANAGING FILES AND FOLDERS
Files – Every single thing you keep on your computer is kept as a file. A file

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system is a method for naming, storing, and retrieving files.
Creating Files:
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1. Right-click on any empty space within the right column.
h

2. From the shortcut menu, choose "New" and then select the desired file
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type you wish to create.

Renaming Folders and Files:

B

1. Right-click on the file or folder.

U

2. Select the "Rename" option from the shortcut menu.

PH

3. Input the new name or modify the existing one, then press the Enter key.
4. Alternatively, simply select the file/folder and press the function key F2.
EX

5. Right-click on any empty space within the right column.

6. From the shortcut menu, choose "New" and then select the desired file type you
wish to create.
Folder: Folders and directories serve as containers for single or multiple files.
Within each directory or folder, you may find related files and/or subfolders. Sub-
folders can contain one or more files and additional subfolders, allowing for easy
organization and accessibility of files.

Creating a Folder:
1. Double-click the Computer icon.
2. Select the drive where you wish to create the folder, such as Local Disk D:.
3. A window will open, displaying the files and folders on Local Disk D:.
4. Click on "New Folder" in the toolbar.
5. A new folder named "New Folder" will be created, with the name
highlighted.
 PRASHANT KIRAD

6. Enter a desired name for the folder.

Renaming Folders and Files:

1. Right-click on the file or folder.
2. From the shortcut menu, choose the "Rename" option.
3. Type the new name or edit the existing one, then press Enter.
4. Alternatively, select the file/folder and press the Function key F2.

Deleting Files or Folders:

1. Click on the file or folder.
2. Press the Delete key.
3. Alternatively, right-click and select the "Delete" option from the shortcut
menu.

BASIC SHORTCUTS
CTRL+ z — undo

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CTRL+ y — redo

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CTRL+ a — select all
CTRL+ x — cut
CTRL+ c — copy
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CTRL+ v — paste
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CTRL+ p — print
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CTRL+ s — save.
B

APPLY BASIC SKILLS FOR CARE AND MAINTENANCE OF COMPUTER

U

Computer systems require maintenance in order to function properly. System

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failure may result from poor maintenance. You may be able to keep it in good
working order by giving it routine care and maintenance. Installing updates,
security, creating backups, and scanning are all part of routine system
EX

maintenance

Maintaining Computer System:

1. Ensure the computer is free from dust by regular cleaning.
2. Avoid consuming food or beverages while using the computer to prevent spills.
3. Keep hands clean before using the keyboard to maintain its cleanliness.
4. Handle CDs and DVDs with care to prevent scratches.
5. Cover the keyboard when not in use to protect it from dust and debris.

Maintaining Computer Components

Proper care of computer components is essential for longevity. Implementing
preventive maintenance measures can significantly extend the lifespan of these
components.

General Precautions for Cleaning Computer Components:

 PRASHANT KIRAD

Always ensure the computer system is powered off before beginningthe cleaning
process.
Avoid spraying cleaning fluid directly onto computer components. Instead, apply
the liquid onto a cloth and then use it to wipe the components.
Take care not to allow any cleaning liquid to drip near the circuit board.
It's recommended to use an anti-static wristband to prevent the accumulation
of static electricity near electronic devices.

Cleaning Computer Components:

Computer Monitor: To clean the computer monitor, use a soft lintfree cloth
such as cotton, along with water or a specialized cleaning liquid. Avoid spraying
water or cleaning liquid directly onto the monitor to prevent it from seeping
through the seams.
Keyboard: Dirt and dust can harm the keyboard, potentially causing keys to
malfunction. Periodically, turn the keyboard upside-down and gently shake it to
remove dirt and debris.

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Optical Mouse: Use a clean, lint-free cloth to wipe the bottom of the optical

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mouse. Air or a cotton swab can be used to clean the lens area.
Digital Camera: Avoid touching the camera's lens directly. Use a soft lens
brush or a dry cloth to remove dust from the lens. For stubborn dust, apply
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CDs and DVDs: Store CDs and DVDs in their proper cases to prevent damage.
h

Clean any dirt or fingerprints from CDs and DVDs by lightly rubbing them with
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a clean, lint-free cotton cloth.

B

Preparing Maintenance Schedule

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Regular computer system maintenance is crucial for optimal performance and

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longevity.
Some of the maintenance activities are:
EX

Maintain cleanliness of computer components like keyboard, mouse, and

Replace malfunctioning hardware promptly.
Avoid food near the computer to prevent damage.
Organize cables and cords to prevent tangling.
Remove unauthorized software from the system.
Back up data regularly for safety.
Periodically verify backup integrity through restoration checks.
Use an external hard drive for data backups.
Run antivirus scans routinely and keep software updated.
Avoid overcharging device batteries.
Ensure vents are clear to prevent overheating.
Always shut down the computer properly.

Safeguarding Computer Systems from Viruses:

A computer virus, an unauthorized program, attaches itself to other programs, to
 PRASHANT KIRAD

Removing Files from the Temporary Folder

Press the Windows button + R on the keyboard.
The Run dialog box will appear.
Type %temp% and press Enter.
The Temp folder will open. Press Ctrl + A to select all the files in the folder.
Press the Delete key.
A message box will appear. Click Yes to confirm the deletion
Firewall:
A computer firewall functions as a network security system, either through
software or a programmable device, overseeing and controlling incoming and
outgoing network traffic based on user-defined security parameters. Firewalls
enhance the security of computers connected to networks such as LANs or the
Internet. Generally, a firewall establishes a barrier between a trusted internal
network and an untrusted external network, such as the Internet. It scrutinizes
each data packet, assessing whether it should be allowed to pass or halted,
regardless of whether it is incoming or outgoing traffic.

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Cookies:
When a user visits an internet website, a small file called a cookie is stored on

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their computer. These files are utilized to retain personalized information specific
to a particular client and website. A cookie is transmitted by a website upon your
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visit and is stored on your computer in a file. Only the website that generated the
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cookie can read it, and this information remains inaccessible to other servers.
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Basic Tips for Device Care:

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(i) Keyboard: Clean the keyboard using a soft brush.

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(ii) Screen: Wipe the screen with a soft cloth to remove fingerprints.
(iii) Handle Devices Carefully: Handle and move your laptop carefully to avoid
PH

dropping or banging it against hard surfaces.

(iv) Keep the Computer Cool: Overheating can damage internal parts. Ensure the
EX

CPU fan is functioning to maintain optimal temperature.

(v) Avoid Overcharging the Battery: Unplug the device once it reaches full charge
to prolong battery life.
(vi) Plug in Devices Carefully: Connect USB drives or headphones gently without
forcing them into the port.
(vii) Limit Running Programs: Avoid running too many programs simultaneously to
prevent computer slowdown or crashes.

Maintenance Schedule:
(a) Daily Maintenance:
i. Clean up your email inbox.
ii. Download email attachments and save them in proper folders.
(b) Weekly Maintenance:
i. Clean your keyboard.
ii. Clean your monitor.
 PRASHANT KIRAD

iii. Dust CPU and printer.

iv. Backup your data to an external drive.
(c) Monthly Maintenance:
i. Transfer photographs to computer and delete from drive.
ii. Organize photos into folders or albums.
iii. Clean up 'Download' folder.
iv. Uninstall unused programs and apps.
v. Run disk cleaner software.
vi. Run full system virus scan.
(d) Yearly/Annual Maintenance:
i. Clean up contacts list on social media accounts.
ii. Clean up email contact list.
iii. Update your operating system.
iv. Check for expiry of antivirus software and renew.

Backing up your Data:

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Backing up data involves saving information from your computer onto another

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device such as CD/DVD drives. This ensures data recovery in case of computer
failure due to crashes, human errors, or natural disasters like floods.
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Scanning and Cleaning Viruses: Install antivirus software to prevent and clean
viruses from entering your system, safeguarding your data against potential
h

threats. Increasing Computer Performance: Regularly clean unnecessary files

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and data such as temporary files and images to free up hard disk space,
improving computer performance.
B

Removing SPAM from your Computer: Sometimes we get emails from

U

companies who are advertising a product or trying to attract you to their

PH

website. Such mails are called SPAM. We should never respond to SPAM and
delete it on a regular basis.
EX

Threats to Computer
Threats are the ways in which personal information can be leaked from a
computer without our knowledge.
(a) Theft: Theft means stealing of information or hardware. These may be
of three types:
• Physical: Where a person may steal your desktop computer or laptop.
• Identity: Where a hacker steals your personal information and assumes your
identity. Using this false identity, the hacker can gain access to your account
information or perform illegal activity.
• Software Piracy: This is stealing of software and includes using or distributing
unlicensed and unauthorised copies of a computer program or software.
(b) Virus: Viruses are computer programs that can damage the data and
software programs or steal the information stored on a computer. Major
types of viruses are Worms and Trojan Horse.
Worms: These are viruses that replicate themselves and spread to all
files once they Information and Communication Technology Skills 81
 PRASHANT KIRAD

files once they Information and Communication Technology Skills 81 attack a

computer. This makes it very difficult to remove them.
Trojan Horse: A Trojan Horse disguises itself i.e., it appears to be a useful
software program but once it reaches a computer it starts behaving like a virus
and destroying data.
• Online Predator: Online predators are people who trap you into inappropriate
relationships. They may be older people posing to be your age, bullying you into
doing illegal activities online and sometimes face to face.
• Internet Scams: Sometimes you may receive very attractive offers saying you
have won huge money in a lottery and that you can claim the prize by depositing
a certain amount of money. When you deposit the money using credit card or
online banking, you not only lose the deposit money but your card/account
information may be misused later. rewrite everything with same points and format

Protecting your Data:

th
(a) Use Strong Passwords: Utilize complex passwords that are difficult to guess,
incorporating a mix of lowercase and uppercase letters, numbers, and special

10
characters. This enhances security and prevents unauthorized access to your
computer.
&
(b) Install Anti-virus and Firewall: Implement anti-virus software and a firewall to
monitor incoming and outgoing data, preventing viruses from infiltrating your
h
9t

computer. Anti-virus programs also detect and eliminate viruses that may have
already infected your computer.
(c) Encrypt Data: Encrypt sensitive data stored on your computer, especially
B

important for banks and companies storing customer information. Utilize

U

encryption features like Bitlocker in Windows to encrypt the entire hard disk,
PH

requiring a decryption password or key to access the data, thereby preventing

unauthorized usage.
EX

(d) Use Secure Sites: Only provide credit card or bank account details on secure
sites. Look for "https://" and a lock symbol in the browser's address bar to ensure
the site is secure before entering sensitive information.

Top 5 MCQ
1. Which software manages all the devices of a computer and keeps track of
the status of the device, whether it is busy or not?
a. operating system
b. application software
c. anti-virus software
d. microsoft word
Answer: a. operating system
 PRASHANT KIRAD

2. An ________ manages the computer memory and keeps track of which

memory space is in use by which program and which space is free.
a. operating system
b. application software
c. anti-virus software
d. microsoft word
Answer: a. operating system

3. 18. GUI stands for __________

(a) Graphical User Interface
(b) Graphical User Interaction
(c) Graphical User Interactive
(d) None of the above Answer:
answer: a. Graphical User Interface

4. Which of the following is not an operating system?

th
a. DOS

10
b. Windows
c. Linux
d. Disk Defragmentor
&
Answer: d. Disk Defragmentor
h
9t

5. Which of the following is not a mobile operating system?

a. Android
B

b. iOS
U

c. Windows Phone
PH

d. Linux
Answer: d. Linux
EX

Top 10 Questions
1. What is ICT?
Answer : Information and Communication Technology (ICT) is an acronym for
information and communication technology. ICT helps in the proper sharing,
receiving, and processing of information, and an ICT device is a device that is used
for processing, storing, and delivering information to others. Examples of ICT
devices are – Laptop, Desktop, Tablets and Smartphones.

2. Objectives of Information and communication technology?Advantages and

disadvantages of ICT.
Answer : Full form of ICT is InformatiInformation and communication technology.
 PRASHANT KIRAD

The goal of ICT is to bridge the gap between parents, educators, and students by
encouraging sustainable, cooperative, and transparent communication methods.
Advantages of ICT
a. Enhanced the modes of communication
b. Independent learning platforms Cost – efficient
c. Enhanced data and information security
d. Paperless – Eliminate the usage of paper
e. Better teaching and learning methods
f. Web – based LMS tools
Disadvantages of ICT
a. Traditional books and handwritten methods are at risk.
b. Managing courses online is difficult
c. Teachers require experience to handle ICT
d. Risk of cyber attacks and hacks
e. Misuse of technology

th
3. What is BIOS?

10
Answer : BIOS stands for Basic Input/ Output System, It helps the computer
system to identify (Self-test) the paraperaphal devices which are connected to the
&
computer system and helps computers to load Operating System properly
h

4. What is the purpose of Mouse?

9t

Answer : The purpose of the mouse is –

a. Roll Over or Hover – Whenever we bring the mouse over the files, it shows the
B

details of the file.

U

b. Click or Double Click – Mouse allows you to select, open or delete files and
PH

folders from the computer system.

c. Drag and Drop – Click on the file and drag and drop your file where you want.
EX

5. What are files and folders in a computer system?

Answer : a. File – File is a collection of information different types of files store
different types of information. Every file has a file name and extension that
identifies the type of file.
b. Folder – Folder is a collection of files or a group of files.

6. How to maintain a computer system?

Answer : Some simple ways to take care of computer system are –
a. Keeping a Device Clean – Always keep a device clean, such as the
keyboard, the screen, and the mouse. Handle your gadget with care,
keep it cool, and don’t overload your battery.
b. Prepare a Maintenance Schedule – Make a schedule for computer
maintenance.
Daily Maintenance
a. Clean up your email inbox
 PRASHANT KIRAD
b. Save Important attachments and save in folder
Weekly Maintenance
a. Clean your Keyboard, monitor, CPU and printer
b. Backup your data
Monthly Maintenance
a. Clean unused photographs
b. Clean up Download folder
c. Uninstall unused programs
d. Run full system virus scan
e. Run disk – cleaner software
Yearly / Annual Maintenance
a. Clean up social media accounts
b. Clean up e-mail contact list
c. Update your operating System

7. How to increase Computer performance?

th
Answer : We frequently install a large number of applications, which slows down
the computer. Always attempt to uninstall unnecessary applications, temporary

10
files, and antivirus software updates. &
8. What is a Security Break?
Answer : Security break is leakage of information stored in a computer. Your
h

personal information can be lost or leaked in two ways – We are not cautious
9t

when it comes to disclosing personal information via the internet. We share our
account information and passwords on unsafe websites. A person gets unauthorized
B

access to our computer. This can happen at work if we don’t log out before leaving
U

the computer.
PH

9. How can we protect our data?

EX

Answer : To protect our data from theft and viruses we can take the following
measures –
a. Use Strong password in your account – Make your passwords difficult to guess.
When creating a new password, attempt to use a combination of Small Character
Capital Character Special Character Numbers
b. Install Antivirus and Firewall –Anti-virus software and a firewall protect your
data from virus and from hackers.
c. Encrypt your data – Keep your information in an encrypted format to keep it
safe from unauthorized users.
d. Open only secure site – Before visiting a website, make sure the address begins
with https://. A website that begins with https:// is a secure website.

10. Difference between Hardware and Software?

Answer : A computer system consists of two main parts – Hardware and Software
a. Hardware – Hardware is a physical part of a computer system. We can feel
and touch the hardware devices. example – CPU, Mother Board, Hard Disk,
Keyboard,
 PRASHANT KIRAD

Keyboard, Mouse, Printer etc. b. Software – Software related to the programs

which perform different types of tasks on the computer system. Program is a
collection of Instructions. It also helps the computer to perform the specific task.
Example – Open Office Base, Spreadsheet, Presentation etc.

th
10
&
h
9t
B
U
PH
EX
 PRASHANT KIRAD

1. Introduction to Entrepreneurship
Who is an Entrepreneur?
An entrepreneur is a person who:
✔ Introduces new ideas or improves existing ways of doing business.
✔ Identifies customer needs and provides solutions.
✔ Takes risks to earn a profit.

What is Entrepreneurship?
Entrepreneurship is the process of:
✔ Developing a business idea.
✔ Launching and running a business.
✔ Using innovation to meet customer demands and make a profit.

th
Types of Business Activities

10
Manufacturing Business: Converts raw materials into finished goods.
Example: A company producing packaged drinking water.
&
Trading Business: Buys and sells goods without producing them.
Example: A pharmacy selling medicines from different companies.
h

Service Business: Provides intangible services.

9t

Example: A salon offering beauty treatments

B

2. Values of an Entrepreneur
U

An entrepreneur must have certain values to be successful:

PH

1. Confidence
Believing in oneself and taking calculated risks.
EX

Encourages continuous improvement.

2. Independence
Making own decisions without relying on others.
Taking responsibility for business success or failure.
3. Perseverance
Never giving up despite challenges.
Learning from failures and trying new solutions.
4. Open-Mindedness
Accepting feedback and new ideas.
Learning from mistakes and improving.

3. Attitude of an Entrepreneur
Attitude refers to one’s approach towards a situation, work, or challenges.
An entrepreneur has a different attitude compared to an employee.
 PRASHANT KIRAD

4. Thinking Like an Entrepreneur

Common Problems Faced by Entrepreneurs
Finding customers.
Deciding the right price for a product.
Advertising and marketing.
Managing money.
Handling competition.

Problem-Solving Skills of an Entrepreneur

Creativity – Coming up with unique and innovative ideas.
Innovation – Implementing creative ideas practically.
Critical Thinking – Analyzing problems and finding effective solutions.
Example: Kiran’s Story – She invented a steering system for handcarts to help her
father move through narrow lanes more easily.

th
5. Coming Up with a Business Idea

10
A business idea should be:
Customer-driven – Solves a specific need.
&
Based on the entrepreneur’s interests or skills – Leads to passion and
motivation.
h

Innovative – Offers something new or better than existing solutions.

9t

Ways to Generate Business Ideas

Location-Based Ideas: Selling a product/service needed in a specific area.
B

Example: Pure drinking water supply in a village.

U

Seasonal Ideas: Selling products based on seasonal demands.

PH

Example: Ice-cream in summer, woolen clothes in winter.

Event-Based Ideas: Serving customers at events like weddings, festivals.
EX

Example: Event management, catering, mehendi artists.

Interest-Based Ideas: Turning personal hobbies into business.
Example: A dancer opening a dance academy.

6. Understanding the Market

Before starting a business, an entrepreneur must study the market to check if
their idea will succeed.
Types of Customer Needs
1. Served Needs: Already fulfilled (e.g., public buses for transport).
2. Partially Served Needs: Existing solutions but not fully satisfactory (e.g.,
traditional taxis before Ola/Uber).
3. Unserved Needs: Customers know about the need, but no business provides a
solution. (e.g., Solar lamps for villages with no electricity).
4. Unknown Needs: Customers don’t realize they need it until introduced. (e.g.,
Smartphones with video calling).
 PRASHANT KIRAD
7. Business Planning
Why is planning important?
Helps estimate money required for investment.
Ensures the right quantity of materials is used.
Sets goals for growth and success.

8. Improving & Growing a Business

An entrepreneur must keep improving to succeed.
Ways to Grow a Business
Quality Improvement – Offering better products/services (e.g., scented candles).
Scaling Up – Expanding to new locations or increasing production.
Adding Substitutes – Selling related products (e.g., candle holders along with
candles).
Example: Richa’s Candle Business
Faced losses initially but improved by:
Using better quality wax (Quality Improvement).

th
Selling in multiple markets (Scaling Up).

10
Offering decorative candle holders (Adding Substitutes).
&
Top 5 MCQ
h
9t
B

1. Who is an entrepreneur?
U

A) A person who works under a manager

PH

B) A person who introduces new business ideas and takes risks

C) A person who only sells products
EX

D) A person who follows company rules

Answer: B) A person who introduces new business ideas and takes risks

2. Which of the following is NOT a type of business activity?

A) Manufacturing Business
B) Trading Business
C) Service Business
D) Government Business
Answer: D) Government Business

3. What is the most important quality of an entrepreneur?

A) Ignoring customer feedback
B) Giving up when facing a challenge
C) Confidence and risk-taking
D) Depending on others for decision-making
Answer: C) Confidence and risk-taking
 PRASHANT KIRAD

4. What is the primary difference between an entrepreneur and an employee?

A) Entrepreneurs take risks, employees work for a salary
B) Employees start businesses, entrepreneurs work for others
C) Entrepreneurs only follow instructions, employees make decisions
D) Entrepreneurs do not focus on customer needs
Answer: A) Entrepreneurs take risks, employees work for a salary

5. Why is market research important for an entrepreneur?

A) To understand customer needs and competition
B) To copy other businesses
C) To ignore customer preferences
D) To avoid business planning
Answer: A) To understand customer needs and competition

Top 10 Questions

th
10
&
1. Who is an entrepreneur?
Answer:
h

An entrepreneur is a person who introduces new business ideas, takes risks, and
9t

provides solutions to customer problems to earn a profit. They use innovation and
creativity to improve business processes.
B
U

2. What are the three types of business activities? Explain with examples.
PH

Answer:
The three types of business activities are:
EX

1. Manufacturing Business – Produces goods from raw materials.

Example: A factory making packaged drinking water.
2. Trading Business – Buys and sells finished goods without making them.
Example: A grocery store selling products from various brands.
3. Service Business – Provides intangible services instead of products.
Example: A mobile repair shop or a hair salon.

3. What are the important qualities of a successful entrepreneur?

Answer:
A successful entrepreneur must have:
1. Confidence – Believing in oneself and taking risks.
2. Independence – Making business decisions without relying on others.
3. Perseverance – Not giving up despite challenges and failures.
4. Open-mindedness – Accepting new ideas and learning from feedback
 PRASHANT KIRAD
4. What is the difference between an entrepreneur and an employee?
Answer:

Entrepreneur Employee

Takes risks and makes independent Works under a manager and follows
decisions. instructions.

Earns a fixed salary regardless of

Responsible for business success or Failure.
business profit/loss.

Focuses on innovation and problem - Complete assigned tasks without making

solving. major business changes.

5. Why is market research important for an entrepreneur?

Answer:
Market research helps an entrepreneur:
✔ Understand customer needs – What products/services customers want.
✔

th
Identify competitors – Who else is selling similar products.
✔ Decide pricing – What price customers are willing to pay.

10
✔ Plan marketing strategies – How to attract more customers.
&
6. What are the different types of customer needs?
h

Answer:
9t

1. Served Needs – Already met by businesses (e.g., public transport).

2. Partially Served Needs – Available but with problems (e.g., expensive taxis
before Ola/Uber).
B

3. Unserved Needs – No solutions exist (e.g., solar lamps for villages without
U

electricity).
PH

4. Unknown Needs – Customers don’t realize they need them (e.g., video calls
before smartphones).
EX

7. What are the key steps in business planning?

Answer:
✔ Decide the product or service – What to sell.
✔ Identify the target customers – Who will buy it.
✔ Estimate costs – How much money is needed to start.
✔ Plan pricing and profit – How much to charge and earn.
✔ Marketing strategy – How to promote the business.

8. What are the different ways to generate a business idea?

Answer:
1. Location-Based Ideas – Based on local needs (e.g., water supply in a dry area).
2. Seasonal Ideas – Selling products needed in specific seasons (e.g., ice cream in
summer).
3. Event-Based Ideas – Business around events (e.g., wedding photography).
 PRASHANT KIRAD

4. Interest-Based Ideas – Turning hobbies into business (e.g., a dancer starting a

dance academy).

9. What is a Unique Selling Proposition (USP)?

Answer:
A Unique Selling Proposition (USP) is the main reason why customers choose a
product over competitors. It highlights what makes a product special, such as:
✔ Better quality (e.g., handmade chocolates vs. regular chocolates).
✔ Lower price (e.g., budget airlines vs. full-service airlines).
✔ Special features (e.g., waterproof smartwatches).

10. How can an entrepreneur grow their business?

Answer:
1. Improve Quality – Offer better products or services. (Example: Making organic
soaps instead of regular soaps.)

th
2. Expand to More Customers – Open new shops or sell online. (Example: Selling
handmade bags on Amazon.)

10
3. Offer Related Products – Sell similar products to attract more buyers. (Example:
A candle shop also selling decorative candle stands.)
&
h
9t
B
U
PH
EX
 PRASHANT KIRAD

Session 1: Sustainable Development

1. Introduction to Sustainable Development

Definition: Development that meets present needs without compromising the
ability of future generations to meet their own needs.
Key Aspects:
Economic Growth: Advancement in wealth and resources.
Environmental Protection: Preserving natural ecosystems.
Social Well-being: Ensuring quality of life and equitable opportunities.

2. Importance of Sustainable Development

Resource Conservation: Prevents depletion of natural resources.

th
Environmental Protection: Reduces pollution and environmental degradation.

10
Intergenerational Equity: Ensures resources are available for future generations.

3. Challenges to Sustainable Development

&
Food Security: Declining fertile land and soil degradation due to overuse of
h

chemical fertilizers.
9t

Water Scarcity: Pollution of freshwater sources leading to reduced availability

of clean water.
B

Energy Crisis: Over-reliance on non-renewable energy sources causing

U

environmental harm.
PH

4. Strategies for Promoting Sustainable Development

EX

Resource Efficiency: Reducing excessive use of resources and enhancing

conservation.
Waste Management: Promoting recycling and reuse of materials.
Renewable Energy Adoption: Utilizing solar, wind, and other renewable energy
sources.
Afforestation: Planting more trees to restore ecological balance.
Sustainable Agriculture: Practicing organic farming to maintain soil health.

5. Sustainable Development Goals (SDGs)

Overview: A set of 17 global goals established by the United Nations in 2015,
aiming to address pressing environmental, political, and economic challenges.
Key Goals Include:
No Poverty: Eradicating poverty in all its forms.
Zero Hunger: Achieving food security and improved nutrition.
Good Health and Well-being: Ensuring healthy lives for all.
 PRASHANT KIRAD
Quality Education: Providing inclusive and equitable education.
Clean Water and Sanitation: Ensuring availability of sustainable water and
sanitation.
Affordable and Clean Energy: Access to reliable and modern energy.
Climate Action: Taking urgent action to combat climate change.
Life Below Water: Conserving oceans and marine resources.
Life on Land: Protecting terrestrial ecosystems and biodiversity.

Session 2: Our Role in Sustainable Development

1. Why Should We Care?
Increasing Population = Increasing Demand for food, water, and energy.
Overconsumption is depleting natural resources.
Pollution and deforestation are causing global warming and extreme climate changes.
Future generations will suffer if we don’t take action now.

th
2. Environmental Issues Caused by Humans

10
Air Pollution – Smoke from industries, vehicles, and burning fossil fuels.
Water Pollution – Dumping garbage and untreated sewage into rivers and oceans.
&
Deforestation – Cutting down trees for urbanization, leading to soil erosion and
climate change.
h

Plastic Waste – Tons of plastic waste end up in the ocean, harming marine life.
9t

How Can we Contribute

B

1. Individual Contributions
U

Quality Education: Pursue continuous learning and support educational

PH

initiatives.
Clean Water and Sanitation: Practice water conservation and promote hygiene.
EX

Affordable and Clean Energy: Adopt energy-efficient appliances and support

renewable energy projects.
Decent Work and Economic Growth: Develop skills for employment and support
sustainable economic policies.
Reduced Inequalities: Advocate for social justice and inclusivity.
Sustainable Cities and Communities: Participate in community planning and
support eco-friendly infrastructure.
Responsible Consumption and Production: Opt for sustainable products and
reduce waste.
Climate Action: Reduce carbon footprint through lifestyle choices.
Life Below Water and on Land: Engage in activities that protect natural
habitats and biodiversity.

2. Community and National Initiatives

Eco-Friendly Alternatives: Promoting the use of biodegradable materials to
reduce plastic pollution.
 Sustainable Energy Projects: Developing large-scale solar power plants to
decrease reliance on fossil fuels.
Waste Management Programs: Implementing recycling and composting systems
to manage waste effectively.
Awareness Campaigns: Educating the public on sustainable practices and
environmental conservation.
Examples of Sustainable Initiatives in India
Gujarat Solar Park (Charanka) – One of the world’s largest solar power plants,
reducing dependence on fossil fuels.
Clay Kulhads in Indian Railways – Replacing plastic cups with biodegradable clay
cups.
Biodegradable Plastic Bags – Invented by an Indian entrepreneur, dissolve in hot
water and decompose naturally.
Edible Cutlery – Replaces plastic spoons and forks, reducing plastic waste.

th
Top 5 MCQ
1. What is the primary goal of Green Skills? 10
&
a) Increasing the use of fossil fuels
h

b) Promoting environmental sustainability and economic growth

9t

c) Expanding industrial waste production

d) Reducing employment in eco-friendly sectors
B

Answer: b) Promoting environmental sustainability and economic growth

U
PH

2. Which of the following is NOT an example of a renewable energy source?

a) Wind energy
b) Solar energy
EX

c) Coal energy
d) Hydropower
Answer: c) Coal energy

3. How can industries adopt eco-friendly practices?

a) Using energy-efficient machinery
b) Increasing single-use plastic production
c) Dumping industrial waste in water bodies
d) Encouraging deforestation
Answer: a) Using energy-efficient machinery
4. What is the role of the 3Rs in sustainability?
a) Reuse, Repair, and Restore
b) Reduce, Reuse, and Recycle
c) Reform, Rebuild, and Reuse
d) Redesign, Replace, and Renew
 PRASHANT KIRAD
5. Which of the following best describes a ‘carbon footprint’?
a) The amount of carbon dioxide absorbed by plants
b) The total greenhouse gases emitted by human activities
c) The process of converting carbon into fuel
d) The amount of oxygen produced by trees
Answer: b) The total greenhouse gases emitted by human activities

Top 10 Questions
1. What do you understand by Green Skills?
Answer: Green Skills refer to the knowledge, abilities, values, and attitudes
required to support a sustainable and resource-efficient society. These skills help
individuals contribute to environmental conservation and climate-friendly industries.

th
2. How do Green Skills contribute to sustainable development?

10
Answer: Green Skills help industries and individuals adopt environmentally friendly
practices, reduce pollution, conserve natural resources, and create eco-friendly jobs
&
that support long-term economic growth.
h
9t

3. What is the difference between renewable and non-renewable resources?

Answer: Renewable resources are naturally replenished (e.g., solar energy, wind
B

power, hydropower).
Non-renewable resources are finite and take millions of years to form (e.g., coal,
U

petroleum, natural gas).

PH
EX

4. List three ways to conserve energy at home.

Answer: 1. Switching off electrical appliances when not in use.
2. Using energy-efficient LED bulbs instead of incandescent lights.
3. Reducing excessive use of heating and cooling systems.

5. How does pollution affect biodiversity?

Answer: Pollution leads to habitat destruction, water contamination, and air
pollution, which threaten wildlife, reduce species populations, and cause ecological
imbalances.

6. What is ‘climate change’ and how does it affect the planet?

Answer: Climate change refers to long-term shifts in global temperatures and
weather patterns due to human activities such as burning fossil fuels. It leads to
extreme weather conditions, rising sea levels, and loss of biodiversity.
 PRASHANT KIRAD

8. What are some eco-friendly alternatives to plastic bags?

Answer: Cloth bags
Jute bags
Paper bags
Biodegradable bags

9. Define ‘sustainable transportation’ and give examples.

Answer: Sustainable transportation includes eco-friendly modes of travel that
reduce pollution and fuel consumption. Examples:
Cycling and walking
Electric vehicles
Public transport like buses and trains
Carpooling

th
10. How can businesses contribute to environmental sustainability?

10
Answer: Businesses can adopt green practices such as:
Using renewable energy sources
Reducing industrial waste
&
Implementing recycling programs
h

Encouraging employees to follow sustainable practices

9t
B
U
PH
EX
 PRASHANT KIRAD

What is Intelligence?
Intelligence is the ability to think, learn, and apply knowledge to solve problems.
It involves:
Reasoning – Solving new problems and making logical decisions.
Learning – Adapting based on past experiences.
Understanding – Grasping complex concepts.
Perception – Processing sensory data (vision, sound).
Decision Making – Choosing the best possible outcome.

Types of Intelligence (According to Howard Gardner’s Multiple Intelligences)

1. Linguistic Intelligence – Language skills (e.g., poets, writers).
2. Logical-Mathematical Intelligence – Problem-solving ability (e.g., scientists,
engineers).

th
3. Spatial Intelligence – Understanding space and visuals (e.g., artists, architects).
4. Musical Intelligence – Sensitivity to sound patterns (e.g., musicians).

10
5. Bodily-Kinesthetic Intelligence – Physical coordination (e.g., athletes, dancers).
6. Interpersonal Intelligence – Understanding others (e.g., psychologists, teachers).
&
7. Intrapersonal Intelligence – Self-awareness (e.g., philosophers).
h

8. Naturalist Intelligence – Identifying patterns in nature (e.g., biologists).

9t

9. Existential Intelligence – Deep thinking about life and existence.

B

Decision Making
U

We make decisions based on experience, intuition, and knowledge.

Example Scenarios:
PH

Choosing a career based on interests and skills.

Deciding between saving money or spending it on luxury.
EX

Choosing the right path in an emergency situation.

AI tries to replicate human decision-making by analyzing data and making
predictions.

What is Artificial Intelligence (AI)?

AI is the ability of machines to perform human-like tasks such as thinking,
learning, problem-solving, and decision-making.
Example:
AI-powered chatbots like Siri and Alexa respond to voice commands.
AI-powered Netflix recommendations predict what you might like to watch.

How Do Machines Become Artificially Intelligent?

1. Training with Data – Machines are given a dataset (past knowledge).
2. Recognizing Patterns – AI finds relationships in data.
3. Making Predictions – AI applies learned rules to make decisions.
 PRASHANT KIRAD

4. Improving with Feedback – AI updates itself based on new data.

Applications of AI Around Us
1. Speech Recognition: Google Assistant, Siri, Alexa.
2. Image Recognition: Face unlock, Google Lens.
3. Self-Driving Cars: AI makes driving decisions.
4. Recommendation Systems: YouTube, Amazon, Netflix.
5. Healthcare: AI diagnoses diseases from X-rays and scans.
6. Security Systems: AI-powered CCTV surveillance.
7. Customer Support: AI chatbots on websites.

What is NOT AI?

Automation (e.g., Washing machines, traffic lights) – Follows fixed rules, does
not learn.

th
Internet of Things (IoT) – Smart devices connected to the internet (e.g., Smart
AC).

10
Rule-based Programs – Fixed instructions, no learning (e.g., Calculators).
&
2. Basics of AI
h

Difference Between AI, ML, and DL

9t

Concept Definition Example

B
U

Artificial Intelligence Broad team for machines that Virtual Assistants like Siri,
PH

(AI) mimic human intelligence. Alexa.

EX

Subset of AI where machines

Machine Learning (ML) Spam detection in email.
learn from data.

Advanced from of ML using Self-driving cars

Deep Learning (DL)
neural network. recognising road signs.

AI Domains
1. Data Science – Extracting meaningful insights from large datasets.
Example: Price comparison websites, fraud detection in banking.
2. Computer Vision – Machines understanding and analyzing visual information.
Example: Face recognition, medical image analysis.
3. Natural Language Processing (NLP) – Machines understanding human language.
Example: Google Translate, chatbots, spam filters.
 PRASHANT KIRAD

3. AI Ethics
Moral Issues in AI (Self-Driving Car Example)
AI may have to choose between saving a pedestrian or the car’s passengers.
Who should be held responsible?
1. The Car Owner?
2. The AI Developer?
3. The Pedestrian?
These moral dilemmas show why ethical AI programming is important.

Data Privacy
AI collects personal data from:
Websites (Google, Facebook).
Smartphones (location tracking).
Social media (user preferences).

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Issues:

10
Misuse of private data.
Targeted ads based on personal conversations.
Cybersecurity risks.
&
h

Solution:
9t

Strong data protection laws (GDPR, IT Act).

User control over data sharing.
B
U

AI Bias
PH

AI learns from data, and biased data can cause unfair decisions.
Examples of Bias in AI:
EX

Facial recognition errors – AI is less accurate for darker skin tones.

Job hiring bias – AI may favor men if trained on historical male-dominated job
data.

Solution:
Use diverse training data to make AI fair and unbiased.

AI Access (Digital Divide)

Not everyone can access AI technology.
Poorer regions lack AI tools and education.
AI should be inclusive and accessible to all.
 PRASHANT KIRAD

Top 5 MCQ
1. Which of the following is an example of AI in daily life?
a) Washing clothes manually
b) Playing a musical instrument
c) Google Assistant
d) Writing a book
Answer: c) Google Assistant

2. What is the full form of NLP in AI?

a) Natural Logic Processing
b) Neural Learning Process
c) Natural Language Processing

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d) Non-Linear Processing

10
Answer: c) Natural Language Processing

3. Which domain of AI deals with understanding images and videos?

&
a) Data Science
h

b) Computer Vision
9t

c) NLP
d) Robotics
B

Answer: b) Computer Vision

U
PH

4. Which of the following is NOT a type of AI?

a) Narrow AI
b) General AI
EX

c) Super AI
d) Basic AI
Answer: d) Basic AI

5. What is an ethical concern in AI?

a) AI can work 24/7
b) AI can store data
c) AI can be biased
d) AI reduces workload
Answer: c) AI can be biased
 PRASHANT KIRAD

Top 10 Questions
1. Define Artificial Intelligence.
Answer : Artificial Intelligence (AI) is the simulation of human intelligence in
machines, allowing them to perform tasks such as learning, reasoning, problem-
solving, and decision-making.
Example: AI chatbots like ChatGPT can understand and respond to human
conversations.

2. List three real-life applications of AI.

Answer : AI is widely used in various sectors to enhance efficiency and automation.
Examples: 1. Voice Assistants – AI-powered tools like Google Assistant, Siri, and

th
Alexa help users with queries and tasks.
2. Recommendation Systems – Platforms like Netflix, YouTube, and Amazon suggest

10
movies, videos, or products based on user preferences.
3. Self-Driving Cars – AI enables autonomous vehicles like Tesla Autopilot and
&
Waymo to navigate roads safely.
h

3. Differentiate between AI, Machine Learning, and Deep Learning.

9t

Answer :
B

Concept Definition Example

U
PH

Artificial Intelligence Broad team for machines that Virtual Assistants like Siri,
(AI) mimic human intelligence. Alexa.
EX

Subset of AI where machines

Machine Learning (ML) Spam detection in email.
learn from data.

Advanced from of ML using Self-driving cars

Deep Learning (DL)
neural network. recognising road signs.

Key Points:
AI is the broad concept, while ML and DL are specialized fields within AI.
ML involves learning from data, and DL focuses on deep neural networks for
more complex tasks.

4. What are the three domains of AI?

Answer:
AI is categorized into three main domains:
1. Data Science – AI analyzes and interprets large datasets for insights.
Example: AI-driven market analysis in e-commerce.
 PRASHANT KIRAD

2. Computer Vision – AI recognizes and processes images/videos.

Example: Face recognition in smartphones and security cameras.
3. Natural Language Processing (NLP) – AI understands and responds to human
language.
Example: Chatbots, language translation apps like Google Translate.

5. Mention two advantages and two disadvantages of AI.

Answer : Advantages:
1. Automation of Tasks – AI reduces human effort in repetitive jobs (e.g., chatbots,
data entry).
2. Higher Efficiency and Accuracy – AI performs calculations and analyzes data
with high precision.
Disadvantages:
1. Job Losses – AI automation may replace human workers in various industries.
2. Bias and Ethical Concerns – AI algorithms can be biased if trained on partial or

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unfair data.

10
6. What is the difference between Narrow AI and General AI?
Answer : Narrow AI: AI designed for a specific task (e.g., voice assistants, spam
&
filters).
General AI: AI that can perform multiple tasks and reason like a human (still under
h

research).
9t

Examples:
Narrow AI: Google Assistant, Chess-playing AI, Email spam filters.
B

General AI: Theoretical AI that can think and make decisions like humans.
U
PH

7. What are the ethical concerns related to AI?

Answer : AI raises several ethical concerns, including:
EX

1. Bias in AI – AI systems may make unfair decisions if trained on biased data.

2. Privacy Issues – AI collects and processes large amounts of personal data, leading
to privacy risks.
3. Job Displacement – AI automation may.

8. How does AI help in automating tasks?

Answer : AI automates tasks by performing repetitive and time-consuming work
efficiently.
Examples:
1. Customer Support – AI chatbots provide 24/7 support on websites.
2. Manufacturing – AI-powered robots assemble products in factories.
3. Healthcare – AI analyzes medical scans for early disease detection.
replace human jobs in industries like customer service and manufacturing.
 PRASHANT KIRAD
9. How is AI transforming the transportation sector?
Answer : AI is improving transportation by increasing safety, efficiency, and
automation.
Examples:
1. Self-Driving Cars – AI-powered cars like Tesla use sensors and cameras to drive
autonomously.
2. Traffic Management – AI predicts traffic congestion and suggests better routes
(Google Maps).
3. Smart Navigation – AI-powered apps like Waze provide real-time route
optimization.

10. What is the role of Machine Learning in AI?

Answer : Machine Learning (ML) is a subset of AI that enables computers to learn
from data without being explicitly programmed.
Examples of ML Applications:
1. Spam Filtering – Gmail detects and filters spam emails.

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2. Recommendation Systems – Netflix recommends shows based on user preferences.

10
3. Fraud Detection – Banks use AI to detect fraudulent transactions.
&
h
9t
B
U
PH
EX
 PRASHANT KIRAD

AI Project Cycle
The AI Project Cycle is a structured approach to developing AI-based solutions. It
has five stages:
1. Problem Scoping
Problem scoping is the process of identifying a problem and understanding its
impact. To define the problem clearly, we use the 4W Problem Canvas:
Who is facing the problem? This includes individuals, businesses, or
organizations affected by the issue.
What is the nature of the problem? Evidence such as surveys, news reports, or
real-life experiences can help define the problem.
Where does the problem occur? Identifying the context or location where the
problem happens frequently is important.

th
Why is it important to solve? Understanding the benefits of solving the problem
helps justify the AI solution.

10
For example, if food wastage in restaurants is a problem, stakeholders like
restaurant owners and customers are affected. The problem happens in
&
restaurants due to poor demand prediction. Solving it would help reduce costs and
minimize waste.
h
9t

2. Data Acquisition
Data acquisition involves gathering relevant and reliable data to train an AI model.
B

There are two types of data:

U

Primary Data is collected firsthand through surveys, interviews, and direct

PH

observations.
Secondary Data is obtained from existing sources like government reports,
EX

research papers, and online databases.

Some common methods of data collection include:

Surveys and Questionnaires: Asking people for feedback or experiences related
to the problem.
Web Scraping: Extracting data from websites using AI tools.
Sensors and IoT Devices: Collecting real-time environmental data, such as
temperature and motion tracking.
APIs (Application Programming Interfaces): Accessing structured data from
online platforms.
For example, a restaurant owner could collect past sales records to analyze which
food items are wasted the most.

3. Data Exploration
Data exploration is the process of analyzing and understanding the data to find
useful patterns.
values. It also helps in identifying trends that can improve AI model performance.
PRASHANT KIRAD

Different types of data visualization techniques are used to make sense of the
data:
Bar Graphs help compare quantities, such as the number of customers visiting
a restaurant each day.
Line Charts show trends over time, like food wastage increasing on weekends.
Pie Charts represent proportions, such as the percentage of different food
items wasted.
Scatter Plots identify relationships between two variables, like the effect of
discounts on food sales.
For example, analyzing restaurant sales data may reveal that food wastage is
highest on weekends due to incorrect demand forecasting.

4. Modelling
Modelling is the process of developing an AI system that can analyze data and
make predictions.

th
There are two main approaches to building AI models:

10
Rule-Based Approach: The AI follows predefined conditions set by humans. For
example, a chatbot that gives fixed responses based on user inputs.
&
Learning-Based Approach (Machine Learning): The AI learns patterns from
data and improves over time. For example, AI predicting future food demand
h

based on past sales data.

9t

Machine Learning models are categorized into:

Supervised Learning: The AI is trained using labeled data, such as emails
B

marked as spam or non-spam.

U

Unsupervised Learning: The AI finds patterns in unlabeled data, such as

PH

grouping customers based on their shopping habits.

Reinforcement Learning: The AI learns through trial and error, like self-driving
EX

cars adjusting their driving based on real-world conditions.

For example, an AI model can be trained using restaurant sales data to predict
which food items are likely to be wasted.

5. Evaluation
Evaluation is the process of testing the AI model to check its accuracy and
efficiency.
To assess model performance, various metrics are used:
Accuracy measures the percentage of correct predictions.
Precision checks how many of the predicted positive cases were actually
correct.
Recall measures how many of the actual positive cases were correctly
identified.
F1 Score balances precision and recall to give an overall performance score.
 PRASHANT KIRAD

F1 Score balances precision and recall to give an overall performance score.

For example, an AI model predicting food demand can be evaluated by comparing
its predictions with actual food wastage data.

Neural Networks
Neural networks are advanced AI models inspired by the human brain. They
consist of layers of interconnected nodes (neurons) that process data.
Structure of a Neural Network
A neural network has three main layers:
1. Input Layer: Takes raw data, such as image pixels in face recognition.
2. Hidden Layers: Process the data and extract meaningful patterns.
3. Output Layer: Provides the final prediction or classification.
Neural networks work by adjusting their internal connections (weights and biases)
to improve accuracy. The more hidden layers a neural network has, the more
complex tasks it can perform.

th
How Neural Networks Work?

10
Each neuron processes information and passes it to the next layer. The network
learns by adjusting its weights and biases based on training data. This process
&
helps the AI recognize patterns, classify objects, and make predictions.
For example, in face recognition technology, a neural network analyzes facial
h

features and matches them with stored data.

9t

Applications of Neural Networks in AI

B
U

Neural networks are widely used in real-world AI applications:

PH

Face Recognition: AI scans and matches facial features for security systems
and phone unlocking.
EX

Self-Driving Cars: AI detects roads, traffic signs, and pedestrians to make

driving decisions.
Healthcare AI: AI analyzes medical images to detect diseases like cancer.
Speech Recognition: AI converts spoken words into text, used in virtual
assistants like Siri and Google Assistant.
Recommendation Systems: AI suggests products, movies, or songs based on
user preferences, like on Netflix and Amazon.
For example, AI in self-driving cars processes live camera feeds to detect obstacles
and adjust the vehicle’s movement accordingly.
 PRASHANT KIRAD

Top 5 MCQ
1. Which of the following is the first step in an AI project?
a) Model Selection
b) Data Collection
c) Problem Identification
d) Model Deployment
Answer: c) Problem Identification

2. What is the main purpose of training an AI model?

a) To collect more data
b) To make the model learn from data
c) To remove unwanted features

th
d) To deploy AI solutions

10
Answer: b) To make the model learn from data

3. Which of the following is NOT a challenge in AI projects?

&
a) Data bias
h

b) Model interpretability
9t

c) Abundant data availability

d) High computational costs
B

Answer: c) Abundant data availability

U
PH

4. Which metric is commonly used to evaluate AI models?

a) Speed of training
b) Accuracy
EX

c) File size of the dataset

d) Number of features
Answer: b) Accuracy

5. What is the final step in an AI project lifecycle?

a) Model Training
b) Data Cleaning
c) Model Deployment
d) Feature Engineering
Answer: c) Model Deployment
 PRASHANT KIRAD

Top 10 Questions
1. What are the key stages of an AI project?
Answer : AI projects follow a structured lifecycle to ensure success. The key stages
are:
1. Problem Identification: Define the problem AI will solve.
2. Data Collection: Gather relevant data from various sources.
3. Data Preparation: Clean, preprocess, and transform data for model training.
4. Model Selection: Choose the right AI/ML model based on problem type.
5. Model Training & Testing: Train the model on data and test its performance.
6. Evaluation: Measure accuracy using metrics like precision, recall, and F1-score.
7. Deployment: Integrate the model into an application for real-world use.

th
10
2. Why is data important in AI projects?
Answer : AI models learn patterns from data to make predictions. If the data is
&
incomplete or biased, the model will be inaccurate.
Example: A self-driving car needs high-quality road and traffic data to function
h

safely.
9t

3. What is the role of machine learning in AI projects?

B

Answer : Machine Learning (ML) is a core component of AI that allows models to

U

improve over time. It identifies patterns from historical data and applies them to
PH

new inputs.
Example: A spam filter in emails uses ML to classify messages as spam or not.
EX

4. What are the common challenges in AI projects?

Answer : Data-related challenges: Poor-quality or biased data affects accuracy.
Computational costs: AI models require significant processing power.
Interpretability: Many AI models work like "black boxes," making it hard to
understand their decisions.
Ethical concerns: AI may lead to job loss, bias, or misuse in surveillance.

5. What is a dataset, and why is it needed in AI projects?

Answer : A dataset is a collection of structured or unstructured data used to train
AI models.
Example: A facial recognition AI requires a dataset of human faces to learn
different features.

6. What is model evaluation in an AI project?

Answer : Evaluation helps determine whether an AI model is performing well.
 PRASHANT KIRAD

Common metrics include:

Accuracy: Measures correct predictions.
Precision & Recall: Used for classification tasks.
F1-Score: Balances precision and recall.
Example: In medical diagnosis AI, a high recall ensures fewer false negatives
(missed cases).

7. What is the significance of feature selection in AI projects?

Answer : Feature selection involves picking only the most important data attributes
for the model.
It reduces computational cost and improves performance.
Example: In a housing price prediction model, "Location" and "Number of
Bedrooms" may be important features, but "House Color" might not be.

8. What are ethical concerns in AI projects?

Answer : Bias in AI: If an AI recruiting system is trained on biased data, it may

th
unfairly reject certain candidates.

10
Data privacy: AI systems processing personal data (like facial recognition) raise
concerns.
Job displacement: Automation in industries may lead to unemployment.
&
h

9. What is AI model deployment?

9t

Answer : Deployment means integrating a trained AI model into an application.

Example: AI chatbots (like Siri or Alexa) use deployed models to interact with
B

users.
U
PH

10. How does AI impact different industries?

Answer : Healthcare: AI assists in diagnosing diseases and robotic surgeries.
Finance: AI detects fraud and automates stock trading.
EX

Retail: AI recommends products based on user preferences.

Manufacturing: AI-powered robots assemble products in factories.
 PRASHANT KIRAD

1. Introduction to Data Science

Data Science is the process of collecting, analyzing, and interpreting data to
extract meaningful insights.
It combines mathematics, statistics, artificial intelligence (AI), and computer
science to solve real-world problems.
AI models are trained using structured (numeric, organized) or unstructured (text,
images, audio) data.
Importance of Data Science in AI:
AI learns from data; better data = more accurate AI predictions.
Data-driven decisions improve efficiency and automation in industries.

2. Applications of Data Science

th
1. Healthcare: AI analyzes medical images (X-rays, MRIs) to detect diseases.

10
Predicts patient conditions based on medical history.
Example: AI detecting cancer in CT scans.
&
2. E-commerce: AI recommends products based on browsing and purchase history.
Example: Amazon suggests products based on previous purchases.
h

3. Finance: AI detects fraudulent transactions and predicts stock market trends.

9t

Example: Banks use AI to identify unusual transactions as fraud.

4. Social Media: AI personalizes content, such as recommended posts and targeted
B

ads.
U

Example: YouTube suggesting videos based on watch history.

PH

5. Search Engines:
AI ranks search results based on relevance and user behavior.
EX

Example: Google shows personalized search results.

3. Data Science Process

Data Science follows a structured process to work with data effectively. The key
steps are:
Step 1: Problem Definition
Clearly define the problem statement and the objective of the AI model.
Identify the stakeholders affected by the problem.
Example: A food delivery company wants to predict peak ordering hours to
optimize delivery times.
Step 2: Data Collection
Gather relevant and reliable data from different sources.
Data can be:
Primary Data (Surveys, interviews, experiments).
Secondary Data (Web scraping, government reports, online databases).
 PRASHANT KIRAD
Step 3: Data Cleaning
Remove duplicate, incorrect, or missing values.
Standardize data formats to ensure uniformity.
Example: Converting all dates into the YYYY-MM-DD format in a dataset.
Step 4: Data Exploration
Analyze trends and patterns in the data using statistics and graphs.
Helps in selecting the right AI model for predictions.
Example: A company studies past customer purchases to find peak shopping hours.
Step 5: Model Training
Machine Learning (ML) algorithms are applied to train AI models.
The AI model learns from historical data and improves accuracy over time.
Example: AI predicts traffic congestion using past road traffic data.
Step 6: Model Evaluation
The AI model is tested using performance metrics like accuracy, precision, recall,
and F1 score.
If the model performs well, it is deployed for real-world use.

th
4. Data Storage Formats

10
After collection, data must be stored in proper formats for easy access and
analysis. Common formats include:
&
1. CSV (Comma-Separated Values): Stores tabular data in plain text.
h

Used in data analysis and machine learning.

9t

2. Spreadsheets (Excel, Google Sheets): Used for organizing numerical and

categorical data.
B

3. SQL Databases: Used for storing and querying large datasets.

U

4. JSON & XML: Formats used for data exchange between applications.
PH

5. Basic Statistics in Data Science

EX

Mean (Average): The sum of all values divided by the number of values.
Example: The average score of students in a class test.
Median: The middle value in a sorted dataset.
Example: The middle salary in a list of employee salaries.
Mode: The most frequently occurring value in a dataset.
Example: The most common customer rating in a survey.
Standard Deviation: Measures how spread out the data is from the mean.
Example: A high standard deviation in stock prices indicates high volatility.

6. Data Visualization
Data visualization makes complex data easy to understand. Common visualization
techniques include:
1. Bar Graphs: Used to compare different categories.
Example: Comparing sales in different cities.
2. Line Charts: Shows trends over time.
Example: Tracking temperature changes over a month.
 PRASHANT KIRAD
3. Pie Charts: Represents proportions or percentages.
Example: Percentage of products sold by category.
4. Histograms: Shows the distribution of numerical data.
Example: Examining the age distribution of customers.

7. Classification Model in Data Science

What is Classification?
Classification is a supervised learning technique where AI categorizes data into
predefined groups.
The model learns from labeled data and then classifies new data based on
patterns.
Examples of Classification Models:
Email filtering (Spam or Non-Spam).
Loan approval (Eligible or Not Eligible).
Customer sentiment analysis (Positive or Negative reviews).

th
8. K-Nearest Neighbors (KNN) Algorithm

10
Introduction to KNN
KNN (K-Nearest Neighbors) is a machine learning algorithm used for
&
classification and regression.
It classifies a new data point by comparing it with K nearest existing data
h

points in the dataset.

9t

How KNN Works?

B

1. Choose a value for K (number of nearest neighbors).

U

2. Calculate the distance between the new data point and all existing data points.
PH

3. Identify the K closest neighbors to the new data point.

4. Assign the most common category among those neighbors to the new data point.
EX

Example: AI predicts whether a customer will buy a product

based on past purchases of similar customers.

Top 5 MCQ
1. Which of the following is a supervised learning algorithm?
a) K-Means Clustering
b) Decision Tree
c) Apriori Algorithm
d) DBSCAN
Answer: b) Decision Tree
 PRASHANT KIRAD

2. What is the primary purpose of data preprocessing in Data Science?

a) To create new datasets
b) To increase dataset size
c) To clean and transform raw data
d) To visualize data
Answer: c) To clean and transform raw data

3. Which of the following is NOT a type of Machine Learning?

a) Reinforcement Learning
b) Supervised Learning
c) Neural Learning
d) Unsupervised Learning
Answer: c) Neural Learning

4. What is the role of a loss function in a Machine Learning model?

a) To adjust hyperparameters
b) To measure the difference between predicted and actual values

th
c) To visualize model output

10
d) To preprocess data
Answer: b) To measure the difference between predicted and actual values
&
5. Which tool is commonly used for big data processing?
h

a) NumPy
9t

b) Pandas
c) Apache Spark
B

d) Matplotlib
Answer: c) Apache Spark
U
PH

Top 10 Questions
EX

1. Explain the difference between Classification and Regression in Machine

Learning.
Answer: In Machine Learning, both Classification and Regression are types of
supervised learning, but they solve different problems:
Classification is used when the output variable is categorical (e.g., "Yes" or "No,"
"Spam" or "Not Spam"). Example: A model that predicts whether an email is spam
or not.
Regression is used when the output variable is continuous (e.g., predicting
temperature, house prices). Example: A model that estimates the price of a house
based on features like area, location, and number of rooms.
Both techniques use training data to learn patterns, but classification predicts
discrete values, while regression predicts numerical values.
 PRASHANT KIRAD

2. What are the steps involved in Data Science workflow?

Answer: The Data Science Workflow follows several steps to extract insights from
data:
1. Data Collection: Gathering data from sources like databases, web scraping,
APIs, or sensors.
2. Data Cleaning and Preprocessing: Handling missing values, removing
duplicates, and transforming raw data.
3. Exploratory Data Analysis (EDA): Identifying patterns, relationships, and trends
in the data.
4. Feature Engineering: Creating and selecting the most relevant features for the
model.
5. Model Selection and Training: Choosing and training machine learning models
such as Decision Trees or Neural Networks.
6. Model Evaluation and Optimization: Assessing model performance using
metrics like accuracy, precision, recall, RMSE, etc.
7. Deployment: Deploying the model into production and continuously monitoring

th
its performance.
This workflow helps in making informed decisions and improving predictions.

10
3. What is Feature Engineering and why is it important?
&
Answer: Feature Engineering is the process of creating new variables (features) or
modifying existing ones to improve the performance of a machine learning model.
h

It involves:
9t

Feature Selection: Identifying the most relevant features.

Feature Extraction: Transforming raw data into useful features (e.g.,
B

converting timestamps into day, month, year).

U

Feature Scaling: Normalizing values to improve model convergence.

PH

Importance of Feature Engineering:

Helps reduce overfitting by removing unnecessary data.
EX

Improves model accuracy and efficiency by selecting relevant features.

Makes data more interpretable for machine learning algorithms.
A good example is in Natural Language Processing (NLP), where raw text is
converted into word embeddings like TF-IDF or Word2Vec to help the model
understand text better.

4. Describe Overfitting and Underfitting in Machine Learning.

Answer: Overfitting and Underfitting are two major problems in Machine Learning
models:
Overfitting: The model learns too much from training data, including noise and
minor patterns, making it perform poorly on new (unseen) data. Example: A
decision tree that memorizes training data but fails to generalize.
Solution: Use regularization (L1, L2), cross-validation, pruning, or dropout (in
neural networks).
 PRASHANT KIRAD

5. How do you handle missing data in a dataset?

Answer: Handling missing data is crucial for building robust machine learning
models. Some common techniques include:
1. Removing Missing Values: If the missing data is minimal, we can remove those
rows or columns.
2. Imputation Techniques:
Mean/Median/Mode Imputation: Replacing missing values with the mean (for
continuous data) or mode (for categorical data).
Forward or Backward Fill: Filling missing values with previous or next available
values.
KNN or Regression Imputation: Predicting missing values using other features in the
dataset.
3. Using Machine Learning Models: More advanced techniques involve training a
separate model to predict missing values.
The choice of method depends on the nature of the dataset and how much missing
data exists.

th
6. What is Exploratory Data Analysis (EDA) and why is it important?
Answer: Exploratory Data Analysis (EDA) is the process of analyzing and

10
visualizing data to understand its structure, patterns, and relationships before
applying machine learning models. It helps in identifying trends, outliers, and
&
missing values in a dataset.
h

Steps in EDA:
9t

1. Understanding the Data: Checking data types, structure, and summary statistics
(e.g., using df.describe() in Python).
B

2. Handling Missing Values: Identifying and imputing missing data using techniques
like mean, median, or mode replacement.
U

3. Checking for Outliers: Using box plots or scatter plots to detect outliers that
PH

may affect model performance.

4. Visualizing Data: Using histograms, bar plots, scatter plots, and pair plots to
EX

find correlations.
5. Feature Selection & Engineering: Identifying important features and
transforming variables if needed.
Importance of EDA:
Helps in understanding data distributions and anomalies.
Reduces noise by identifying irrelevant or redundant features.
Provides insights into relationships between variables, which improves model
accuracy.
For example, if we analyze customer data for a loan approval model, EDA helps in
identifying factors like income, credit score, and debt that influence approval rates.

7. What is Dimensionality Reduction, and why is it used?

Answer: Dimensionality Reduction is a technique used in Data Science to reduce
the number of input features (variables) in a dataset while preserving as much
features while maintaining essential information can improve model efficiency.
 PRASHANT KIRAD
Common Dimensionality Reduction Techniques:
1. Principal Component Analysis (PCA): Converts correlated features into
uncorrelated principal components. Example: Reducing 100 features into 10
principal components without losing much information.
2. Linear Discriminant Analysis (LDA): Used for classification tasks by maximizing
class separability.
3. t-SNE (t-Distributed Stochastic Neighbor Embedding): A technique for visualizing
high-dimensional data in 2D or 3D.
4. Feature Selection Methods: Removing irrelevant or redundant features using
statistical techniques like Variance Threshold, Recursive Feature Elimination (RFE),
and Chi-Square Test.
Why is Dimensionality Reduction important?
Reduces computational cost and improves training speed.
Eliminates redundant or noisy features that do not contribute to the model’s
accuracy.
Prevents overfitting by simplifying the model with fewer but relevant features.
Improves visualization of high-dimensional data in a lower-dimensional space.

th
For example, in an image classification problem, reducing the number of pixels as

10
features while maintaining essential information can improve model efficiency.
&
8. What are different types of data in Data Science, and how are they used?
Answer: In Data Science, data is categorized into four main types, each serving
h

different purposes in analysis and machine learning models:

9t

1. Nominal Data (Categorical): Data that represents categories without any order.
Example: Colors (Red, Blue, Green), Gender (Male, Female, Other), Customer IDs.
B

Used for classification tasks where labels have no ranking.

U

2. Ordinal Data: Data with a meaningful order but no fixed difference between
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values.
Example: Movie Ratings (Poor, Average, Good, Excellent), Education Levels (High
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School, Bachelor's, Master's, Ph.D.).

Used in ordinal regression where ranking matters.
3. Interval Data: Data with equal intervals between values but no absolute zero.
Example: Temperature in Celsius/Fahrenheit, Dates, IQ Scores.
Used in statistical analysis, but ratios do not make sense (e.g., 20°C is not "twice
as hot" as 10°C).
4. Ratio Data: Data with equal intervals and an absolute zero point.
Example: Height, Weight, Income, Distance, Age.
Used in all types of machine learning models, including regression.
Why is this classification important?
Helps in selecting the correct statistical tests and machine learning models.
Determines whether data scaling or encoding is needed.
Ensures the correct interpretation of results in predictive analytics.
For instance, in an e-commerce recommendation system, ordinal data like
customer ratings can be used to improve personalized product suggestions.
 PRASHANT KIRAD

9. What are Bias and Variance in Machine Learning, and how do they affect
model performance?
Answer: Bias and Variance are two sources of error in machine learning models
that affect their accuracy and generalization:
1. Bias (Underfitting): Occurs when a model is too simple and cannot capture
patterns in the data.
Leads to high training and testing error.
Example: A linear regression model trying to fit complex data.
Solution: Use more complex models like Decision Trees, Neural Networks, or
Polynomial Regression.
2. Variance (Overfitting): Occurs when a model is too complex and captures noise
in training data instead of generalizing well.
Leads to low training error but high testing error.
Example: A deep neural network memorizing training data but failing on unseen
data.
Solution: Use regularization (L1, L2), cross-validation, dropout, or pruning to

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simplify the model.
Bias-Variance Tradeoff:

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A good model finds a balance between bias and variance, ensuring optimal
generalization on unseen data.
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Techniques like cross-validation and ensemble learning (e.g., Random Forest,
Gradient Boosting) help in achieving this balance.
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For instance, in fraud detection models, high variance can lead to too many false
positives, while high bias may fail to detect fraudulent transactions.
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10. What is Cross-Validation, and why is it important in model evaluation?

U

Answer: Cross-validation is a resampling technique used to evaluate machine

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learning models by splitting data into multiple subsets. This ensures that the model
is tested on different parts of the dataset, reducing the risk of overfitting.
EX

Common Cross-Validation Techniques:

1. K-Fold Cross-Validation: Splits data into K subsets (folds). The model is trained
on K-1 folds and tested on the remaining fold.
The process repeats K times, and the average score is calculated.
Example: 10-Fold Cross-Validation means 90% training, 10% testing, repeated 10
times.
2. Stratified K-Fold Cross-Validation: Ensures that each fold maintains the same
proportion of classes as in the original dataset.
Useful for imbalanced datasets like medical diagnosis (e.g., 95% healthy, 5%
disease).
3. Leave-One-Out Cross-Validation (LOOCV): Uses one sample for testing and the
rest for training.
More computationally expensive but useful for small datasets.
4. Time Series Cross-Validation. Used for time-dependent data where training
should only use past data.
 PRASHANT KIRAD

Why is Cross-Validation important?

Provides a more reliable estimate of a model's performance.
Prevents overfitting by ensuring the model generalizes well.
Reduces bias by testing on different data splits.
For example, in predicting stock prices, time series cross-validation is used to
ensure that future prices are not predicted using future data.

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1. Introduction to Computer Vision

What is Computer Vision?
Computer Vision (CV) is a branch of Artificial Intelligence (AI) that enables
machines to interpret, analyze, and understand visual data (images & videos).
It helps computers to see, process, and make decisions based on images, just like
human vision.
Uses Machine Learning (ML) and Deep Learning (DL) to analyze visual inputs.
Why is Computer Vision Important?
Automates tasks that require human vision.
Helps in image classification, object detection, and facial recognition.
Used in healthcare, security, self-driving cars, and robotics.

2. Applications of Computer Vision

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1. Facial Recognition
Used in security systems, unlocking phones, and surveillance cameras.

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Example: Face ID on iPhones verifies identity using facial features.
2. Self-Driving Cars
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AI detects pedestrians, road signs, and vehicles to navigate safely.
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Example: Tesla’s Autopilot system processes live camera feeds for automatic
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driving.
3. Medical Imaging
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AI analyzes X-rays, MRIs, and CT scans for disease detection.

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Example: AI detects tumors in brain scans faster than doctors.

4. Retail Industry
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Tracks customer movement, stock availability, and theft prevention.

Example: Amazon Go stores use cameras for automatic checkout (cashier-less
EX

stores).
5. Google Translate Camera
Uses Optical Character Recognition (OCR) to read and translate text from images.
Example: Translating a restaurant menu from Chinese to English.

3. Key Tasks in Computer Vision

1. Image Classification – Identifies objects in images and assigns labels (e.g., cat or
dog).
2. Image Classification with Localization – Identifies the object’s position in an
image.
3. Object Detection – Detects multiple objects in a single image.
4. Instance Segmentation – Assigns a label to each pixel (precise object
boundaries).
Example: In a self-driving car, AI detects people, vehicles, and traffic signs.
 PRASHANT KIRAD

4. Understanding Images & Pixels

What is a Pixel?
Pixel (Picture Element) is the smallest unit of an image.
Each pixel has a color and brightness value.
Higher pixel count = better image quality (higher resolution).
Types of Images
1. Grayscale Images – Contains only shades of black and white (values between 0
to 255).
2. RGB Images – Represented using three color channels: Red, Green, and Blue.
RGB Color Representation:
Black = (0, 0, 0)
White = (255, 255, 255)
Red = (255, 0, 0), Green = (0, 255, 0), Blue = (0, 0, 255)

5. Image Features in Computer Vision

When analyzing an image, AI focuses on important visual elements:

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Edges – Sharp transitions between colors or brightness. Helps in object recognition.

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Corners – Intersection points of two edges. Used in 3D object detection.
Blobs – Regions with similar color intensity. Used in medical image processing.
Example: AI detects edges of license plates for automatic number plate recognition.
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6. Introduction to OpenCV
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What is OpenCV?
Open Source Computer Vision (OpenCV) is a widely used library for image
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processing.
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It allows computers to read, process, and modify images in AI applications.

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Used for facial recognition, object detection, and noise removal.

Installing OpenCV in Python
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To install OpenCV, run:

pip install opencv-python
Common OpenCV Functions
cv2.imread() – Reads an image.
cv2.imshow() – Displays an image. JOSH METER?

cv2.cvtColor() – Converts an image to grayscale or other color spaces.

7. Convolution (Image Filtering Process)

What is Convolution?
Convolution is a technique where an image is modified using a small filter (kernel).
Helps in edge detection, blurring, and noise removal.
Kernel in Image Processing
A small matrix that moves across an image and modifies pixel values.
Used for sharpening, blurring, and detecting features.
Example: In CCTV surveillance, AI sharpens blurry footage to detect criminals.
 PRASHANT KIRAD

8. Convolutional Neural Networks (CNNs)

What is CNN?
Convolutional Neural Networks (CNNs) are deep learning models used for image
recognition.
CNNs automatically extract important image features.
Layers of CNN:
1. Convolution Layer – Extracts image features (edges, colors, textures).
2. ReLU (Rectified Linear Unit) Layer – Introduces non-linearity to improve
learning.
3. Pooling Layer – Reduces image size while preserving important features.
4. Fully Connected Layer – Converts extracted features into a final prediction (e.g.,
classification).
Example: AI in Instagram filters detects facial landmarks using CNNs.

9. Pooling Layer (Image Size Reduction)

Reduces the dimensions of an image while preserving key features.

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Helps in faster computation and less memory usage.

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Types of Pooling:
Max Pooling – Takes the highest pixel value in a region (best for feature
extraction).
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Average Pooling – Takes the average pixel value in a region.
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Example: AI compresses high-resolution satellite images while keeping key details.

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10. Fully Connected Layer (Final Decision Making)

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Converts the extracted image features into final class probabilities.

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Determines the final classification (e.g., whether an image contains a cat or dog).
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Example: AI classifies X-ray images into normal vs. diseased lungs.

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Top 5 MCQ
1. Which of the following is NOT an application of Computer Vision?
a) Facial Recognition
b) Speech Recognition
c) Object Detection
d) Medical Imaging
Answer: b) Speech Recognition

2. What is the primary function of a Convolutional Neural Network (CNN) in

Computer Vision?
a) Text Analysis
 PRASHANT KIRAD

b) Image Processing and Pattern Recognition

c) Speech Recognition
d) Language Translation
Answer: b) Image Processing and Pattern Recognition

3. Which algorithm is commonly used for object detection in Computer Vision?

a) YOLO (You Only Look Once)
b) Naïve Bayes
c) K-Means Clustering
d) Decision Trees
Answer: a) YOLO (You Only Look Once)

4. What is the purpose of the pooling layer in a CNN?

a) To reduce the dimensions of feature maps
b) To increase the image resolution
c) To convert images into grayscale

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d) To store raw pixel values
Answer: a) To reduce the dimensions of feature maps

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5. Which of the following libraries is widely used for Computer Vision tasks?
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a) TensorFlow
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b) Pandas
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c) Matplotlib
d) NumPy
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Answer: a) TensorFlow
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Top 10 Questions
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1. What is Computer Vision?

Answer : Computer Vision is a field of Artificial Intelligence (AI) that enables
computers to interpret, analyze, and understand visual data such as images and
videos. It mimics human vision by identifying patterns and extracting meaningful
information from visual inputs. It is widely used in various industries, including
healthcare, security, automotive, and retail.

2. What are the key applications of Computer Vision?

Answer : Computer Vision has numerous real-world applications, including:
Facial Recognition – Used in security systems and social media platforms.
Autonomous Vehicles – Helps self-driving cars detect pedestrians, lanes, and
other vehicles.
Medical Image Analysis – Used for detecting diseases in X-rays, MRIs, and CT
scans.
 PRASHANT KIRAD
Medical Image Analysis – Used for detecting diseases in X-rays, MRIs, and CT
scans.
Object Detection – Identifies objects in images or videos, used in surveillance
and retail.
Augmented Reality (AR) – Enhances the real-world experience in gaming,
shopping, and education.

3. What is the role of Machine Learning in Computer Vision?

Answer : Machine Learning (ML) plays a crucial role in improving the accuracy
and efficiency of Computer Vision tasks. ML models, especially Deep Learning
models like Convolutional Neural Networks (CNNs), learn from large datasets of
images and videos to recognize objects, patterns, and text automatically. Examples
include:
Image Classification – Identifying objects in an image.
Facial Recognition – Learning features to distinguish between faces.
Object Detection – Locating objects within an image.

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4. What are Convolutional Neural Networks (CNNs) in Computer Vision?

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Answer : CNNs are deep learning models specifically designed to process image
data. They consist of multiple layers, including:
Convolutional Layers – Extract features from the input image.
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Pooling Layers – Reduce the dimensions of the image while preserving
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important features.
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Fully Connected Layers – Perform classification based on extracted features.

CNNs are widely used for tasks like face recognition, image segmentation, and
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autonomous driving.
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5. What is Image Segmentation in Computer Vision?

Answer : Image Segmentation is the process of dividing an image into multiple
segments to make it easier to analyze. It is used in:
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Medical Imaging – Detecting tumors and abnormalities in scans.

Autonomous Vehicles – Identifying lanes, road signs, and obstacles.
Object Detection – Locating and differentiating between multiple objects in an
image.
Segmentation can be semantic segmentation (classifying pixels into categories) or
instance segmentation (detecting individual objects separately).

6. What is the difference between Object Detection and Object Recognition?

Answer : Object Detection – Identifies and locates multiple objects in an image.
Example: Detecting cars and pedestrians in a traffic scene.
Object Recognition – Classifies objects based on their type. Example: Recognizing a
specific brand of car in an image.
While Object Detection finds objects, Object Recognition goes further by identifying
what they are.
 PRASHANT KIRAD

7. How does Optical Character Recognition (OCR) work in Computer Vision?

Answer : OCR is a technology that converts images of text (handwritten, printed,
or scanned) into machine-readable text. It works in the following steps:
1. Preprocessing – Enhancing image quality (removing noise, adjusting brightness).
2. Text Detection – Identifying the text regions in an image.
3. Character Recognition – Using AI models to recognize letters and words.
4. Post-processing – Refining the extracted text for accuracy.
OCR is used in document digitization, number plate recognition, and handwritten
text conversion.

8. What are some challenges in Computer Vision?

Answer : Despite advancements, Computer Vision faces several challenges,
including:
Lighting Variations – Poor lighting conditions affect image clarity.
Occlusion – Objects being partially hidden or blocked.
Different Viewing Angles – Objects appear different from various perspectives.

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Real-time Processing – Analyzing large amounts of image/video data quickly.
Bias in AI Models – Models trained on biased datasets may perform poorly in

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diverse scenarios. &
9. What is Edge Detection in Computer Vision?
Answer : Edge Detection is a technique used to identify object boundaries within an
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image. It highlights areas where there are sharp changes in brightness or color.
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Common methods include:

Sobel Operator – Detects edges in an image using derivatives.
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Canny Edge Detection – A multi-step algorithm for accurate edge detection.

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Edge Detection is used in medical imaging, robotics, and industrial quality control.
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10. What is the role of OpenCV in Computer Vision?

Answer : OpenCV (Open Source Computer Vision Library) is a popular open-source
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library that provides tools for image and video processing. It includes functionalities
for:
Image Filtering – Enhancing image quality.
Face Detection – Recognizing faces in real time.
Object Tracking – Monitoring objects in video streams.
Motion Detection – Detecting movements in security cameras.
It is widely used in AI research, robotics, and software development.
 PRASHANT KIRAD

1. Introduction to NLP
Definition: NLP is a field of Artificial Intelligence (AI) that enables computers to
understand, interpret, and generate human language.
Goal: To bridge the gap between human communication and machine
understanding.
Example: When you ask Siri or Google Assistant a question, NLP helps them
process your request and respond.

2. Key Components of NLP

NLP has two main subfields:
(A) Natural Language Understanding (NLU)
NLU focuses on enabling machines to understand text.
Tasks in NLU:

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Extracting meaning from text

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Identifying emotions and intent
Understanding grammar and sentence structure
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(B) Natural Language Generation (NLG)
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NLG focuses on helping computers generate human-like text.

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Tasks in NLG:
Summarizing long texts
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Generating chatbot responses

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Translating text into different languages

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3. Important NLP Techniques & Concepts

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(A) Text Preprocessing Techniques (Used to clean and prepare text data)
1. Tokenization – Splitting text into words or sentences.
Example: "I love AI" → ["I", "love", "AI"]
2. Stemming & Lemmatization – Converting words to their base form.
Example: "Running" → "Run" (Lemmatization)
3. Stop-word Removal – Removing common words like is, the, and.
4. Named Entity Recognition (NER) – Identifying names, places, and dates.
Example: "Elon Musk founded Tesla" → ["Elon Musk" (Person), "Tesla"
(Organization)]
5. Parts of Speech Tagging (POS) – Assigning word categories (noun, verb,
adjective).
Example: "AI is amazing" → AI (Noun), is (Verb), amazing (Adjective)

(B) Advanced NLP Techniques

1. Sentiment Analysis – Detecting emotions (positive, negative, or neutral).
Example: "The movie was fantastic!" → Positive sentiment
 PRASHANT KIRAD

2. Text Summarization – Creating a shorter version of a text while keeping

important information.
3. Machine Translation – Converting text from one language to another (e.g., Google
Translate).
4. Speech Recognition – Converting spoken words into text (used in voice assistants).

4. Applications of NLP
NLP is widely used in many real-world applications:
Chatbots & Virtual Assistants: (e.g., Siri, Alexa, Google Assistant)
Search Engines: Google improves search results using NLP.
Machine Translation: Google Translate translates languages automatically.
Email Spam Detection: Gmail filters spam using NLP-based keyword detection.
Text Prediction: AI suggests words while typing (e.g., SwiftKey, Grammarly).
Customer Support Automation: Companies use chatbots to answer customer
queries.

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5. Challenges in NLP

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Despite its advancements, NLP still faces challenges:
1. Ambiguity:
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Words may have multiple meanings.
Example: "I saw a bat" (Bat: an animal or a cricket bat?).
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2. Context Understanding:
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Hard for AI to understand slang, sarcasm, and cultural nuances.

3. Grammar & Syntax Issues:
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NLP struggles with grammatical errors and poorly structured sentences.

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4. Bias in AI Models:
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AI can learn biased or unfair patterns from training data.

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6. Ethical Concerns in NLP

As AI becomes more advanced, ethical concerns arise:
1. Data Privacy:
AI collects and processes user data (e.g., chatbots, voice assistants).
User data must be protected from misuse.

2. Bias in AI Models:
AI may favor certain languages, dialects, or opinions unfairly.
3. Fake News & Misinformation:
NLP-generated content can be misused to spread misinformation.

7. NLP in AI Project Cycle

In AI-based projects, NLP follows these steps:
1. Problem Scoping: Identifying the NLP problem (e.g., chatbot development).
2. Data Collection: Gathering text or speech data for training.
 PRASHANT KIRAD

3. Data Preprocessing: Cleaning text (removing punctuation, stop-words, etc.).

4. Model Building: Training AI models to process text.
5. Evaluation & Deployment: Testing and improving NLP accuracy.

8. Future of NLP
Conversational AI: More advanced AI chatbots and virtual assistants.
Improved Machine Translation: More accurate real-time translation.
Emotion AI: AI detecting human emotions more accurately.

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Top 5 MCQ
1. Which of the following is an application of NLP?
a) Image Recognition
b) Speech Recognition
c) Circuit Design
d) Video Editing
Answer: (b) Speech Recognition

2. What is the main purpose of Tokenization in NLP?

a) Convert speech into text
b) Convert text into structured data

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c) Break text into words or sentences
d) Remove punctuation from text

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Answer: (c) Break text into words or sentences
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3. Which component of NLP helps in identifying names of people, places, and
organizations?
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a) Tokenization
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b) Named Entity Recognition

c) Sentiment Analysis
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d) Stemming
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Answer: (b) Named Entity Recognition

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4. Which of the following is an example of a Stop Word?

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a) Artificial
b) Intelligence
c) The
d) Learning
Answer: (c) The

5. Which technique is used to analyze if a customer review is positive or

negative?
a) Named Entity Recognition
b) Sentiment Analysis
c) Stemming
d) Parsing
Answer: (b) Sentiment Analysis
 PRASHANT KIRAD

Top 10 Questions
1. What is Natural Language Processing (NLP)?
Answer: Natural Language Processing (NLP) is a subfield of Artificial Intelligence
(AI) that focuses on the interaction between humans and computers using natural
language. It enables machines to read, interpret, and generate human language.
Examples of NLP Applications:
Chatbots (e.g., ChatGPT, Google Assistant, Alexa, Siri)
Language Translation (e.g., Google Translate, Microsoft Translator)
Spam Detection (e.g., Filtering spam emails)
Sentiment Analysis (e.g., Analyzing customer reviews)
Speech Recognition (e.g., Voice-to-text software like Dragon NaturallySpeaking)

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2. What are the key components of NLP?

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Answer: NLP consists of several sub-components that help machines process and
analyze text efficiently.
&
1. Tokenization: Splits text into individual words or sentences.
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Example: "Natural Language Processing is amazing!" → ['Natural', 'Language',

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'Processing', 'is', 'amazing', '!']

2. Stemming and Lemmatization: Reduces words to their base/root form.
Stemming Example: "Running", "Runner" → "Run"
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Lemmatization Example: "Better" → "Good", "Went" → "Go"

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3. Part-of-Speech (POS) Tagging:

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Identifies words as nouns, verbs, adjectives, etc.

Example: "The dog (Noun) runs (Verb) fast."
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4. Named Entity Recognition (NER): Identifies proper nouns, locations,

organizations, etc.
Example: "Apple Inc. was founded by Steve Jobs in California in 1976."
Apple Inc. → Company
Steve Jobs → Person
California → Location
1976 → Year
5. Parsing (Syntax Analysis): Analyzes sentence structure to understand grammar.
Example: "John eats an apple."
Subject: John
Verb: Eats
Object: Apple
6. Sentiment Analysis: Detects emotions (positive, negative, neutral).
Example: "I love this phone!" → Positive
"This product is terrible!" → Negative
 PRASHANT KIRAD
3. What is Tokenization in NLP?
Answer: Tokenization is the process of breaking text into smaller meaningful units
called tokens. Tokens can be words, phrases, or sentences.
Example of Tokenization:
Sentence Tokenization:
Input: "I love AI. It is the future!"
Output: ["I love AI.", "It is the future!"]
Word Tokenization:
Input: "AI is revolutionizing technology."
Output: ['AI', 'is', 'revolutionizing', 'technology', '.']

4. What is the difference between Stemming and Lemmatization?

Answer:
Features Stemming Lemmatization

Reduces words to root Converts words to

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Definition form by removing dictionary based root
suffixes. form.

Example 10
"Running"-"Run", "Running"-"Run",
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"Caring"-"Car" "Caring"-"Car"
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Accuracy Less Accurate More Accurate

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Method Used Uses linguistic knowledge

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Example: Word: "Better"

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Stemming: "Better" → "Bett" (Incorrect)

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Lemmatization: "Better" → "Good" (Correct)

5. What are Stop Words in NLP?

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Answer: Stop words are common words that do not carry significant meaning and
are usually removed from text processing.
Examples of Stop Words: "is," "the," "and," "to," "in," "of," "at," "on," "for"
Example Before and After Stop Word Removal:
Before: "The quick brown fox jumps over the lazy dog."
After Stop Word Removal: "quick brown fox jumps lazy dog."

6. Explain the role of Named Entity Recognition (NER).

Answer: Named Entity Recognition (NER) is an NLP technique that identifies
proper nouns such as people, places, dates, and organizations in text.
Example of NER: Input: "Elon Musk founded SpaceX in 2002 in California."
Output: Elon Musk → Person
SpaceX → Organization
2002 → Year
California → Location
 PRASHANT KIRAD
7. What is Sentiment Analysis in NLP?
Answer: Sentiment analysis determines whether a text expresses positive, negative,
or neutral emotions.
Example of Sentiment Analysis:
"This movie was amazing!" → Positive
"The food was terrible." → Negative
"The book was okay." → Neutral
Applications of Sentiment Analysis:
Analyzing customer reviews
Monitoring social media trends
Measuring public opinion

8. What is a Bag of Words (BoW) model in NLP?

Answer: BoW represents text as a collection of word frequencies, ignoring
grammar and word order.

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Words Sentence 1 Sentence 2

I 1
10 0
&
Love 1 1
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AI 1 1
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is 0 1
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Example of BoW: Sentences:

1. "I love AI."
2. "AI is love."
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BoW Representation:
Both sentences will be considered similar because they contain the same words,
even though the order is different.

9. What is the difference between Rule-Based and Machine Learning-Based

NLP?
Answer:

Feature Rule-Based NLP Machine Learning-Based

Definition Uses predefined language rules Uses ML models trained on data.

Example Grammar-based chatbots Smart assistants like Siri, Akexa

Flexibility Rigid and limited Learns and improves over time

Usage Used in simple automation Used in advanced NLP tasks.

 PRASHANT KIRAD
10. What are the challenges in NLP?
Answer: NLP faces several challenges, including:
Ambiguity: Words having multiple meanings (e.g., "bat" → an animal or a cricket
bat).
Sarcasm Detection: Difficult to detect sarcasm (e.g., "Oh great, another traffic
jam!").
Low-Resource Languages: Less NLP research for regional languages.
Context Understanding: Words change meaning based on context (e.g., "bank" →
financial institution or riverbank).

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1. What is Evaluation?
Evaluation is the process of testing an AI model to measure its accuracy,
reliability, and effectiveness. It helps determine whether the model makes correct
predictions and meets performance expectations.
Why is Evaluation Important?
Ensures the AI model functions correctly and makes accurate predictions.
Identifies errors and weaknesses in the model’s predictions.
Helps compare multiple models to choose the most efficient one.
Prevents biases and unfair decision-making in AI systems.
Ensures AI systems work well before deployment in real-world applications.

2. Key Terminologies in Model Evaluation

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Understanding these terms helps analyze an AI model’s performance:
True Positive (TP): The model correctly predicts a positive case.

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Example: A spam filter correctly identifies a spam email.
True Negative (TN): The model correctly predicts a negative case.
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Example: A medical AI correctly predicts that a person does not have a disease.
False Positive (FP): The model incorrectly predicts a positive case (Type I
h

Error).
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Example: A spam filter marks a normal email as spam.

False Negative (FN): The model incorrectly predicts a negative case (Type II
B

Error).
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Example: A medical AI fails to detect a disease in a patient who actually has it.
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Confusion Matrix: A table comparing actual and predicted values, helping to

understand model performance.
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3. Evaluation Metrics (Performance Measures)

Different metrics help measure how well an AI model performs:
1. Accuracy:
Measures the proportion of correct predictions out of total predictions.
Formula: (TP + TN) / (TP + TN + FP + FN).
Higher accuracy means the model is performing well, but it can be misleading if
data is imbalanced.
Example: If a model correctly predicts 95 out of 100 cases, its accuracy is 95%.
2. Precision:
Measures how many of the predicted positive cases were actually correct.
Formula: TP / (TP + FP).
Useful when false positives are costly (e.g., fraud detection).
Example: If a model identifies 50 transactions as fraudulent but only 45 are
actually fraud, the precision is 90%.
 PRASHANT KIRAD

4. F1-Score:
A balance between Precision and Recall.
Formula: 2 × (Precision × Recall) / (Precision + Recall).
Useful when there is an imbalance between positive and negative cases.
Example: If Precision is 90% and Recall is 83.3%, the F1-Score is 86.5%.

4. Choosing the Right Evaluation Metric

Accuracy is best when both false positives and false negatives have equal impact.
Precision is crucial when false positives need to be minimized (e.g., fraud detection).
Recall is critical when missing positive cases is dangerous (e.g., medical diagnoses).
F1-Score is useful when data is imbalanced, as it balances Precision and Recall.

5. Conclusion
Evaluation is essential in AI to ensure models are accurate, reliable, and effective.
By using Accuracy, Precision, Recall, and F1-Score, AI developers can improve

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models and avoid errors in decision-making. A well-evaluated AI model ensures
fairness, efficiency, and trust in AI applications.

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Top 5 MCQ
1. What is the main purpose of evaluation in Artificial Intelligence?
a) To increase system complexity
b) To measure the performance and accuracy of AI models
c) To replace human intelligence
d) To decrease the efficiency of AI models
Answer: b) To measure the performance and accuracy of AI models

2. Which metric is commonly used to evaluate classification models?

a) Mean Squared Error (MSE)
b) Accuracy
c) BLEU Score

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d) Recall
Answer: b) Accuracy

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3. What does Precision measure in an AI evaluation process?
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a) The percentage of true positive predictions among all positive predictions
b) The percentage of false negative predictions
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c) The total number of false positives

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d) The overall dataset size

Answer: a) The percentage of true positive predictions among all positive
B

predictions
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PH

4. What is the role of confusion matrix in AI evaluation?

a) It is used to train the AI model
EX

b) It visualizes the performance of a classification model

c) It generates synthetic data
d) It reduces model complexity
Answer: b) It visualizes the performance of a classification model

5. Which of the following is NOT an evaluation metric for machine learning

models?
a) F1-score
b) ROC Curve
c) Precision
d) Compilation Time
Answer: d) Compilation Time
 PRASHANT KIRAD

Top 10 Questions
1. What is evaluation in Artificial Intelligence?
Answer: Evaluation in AI refers to the process of measuring and assessing the
performance of an AI model using various metrics. It helps determine the accuracy,
efficiency, and effectiveness of a model before deploying it for real-world
applications.

2. Why is evaluation important in AI?

Answer: Evaluation is important because it helps in:
Identifying errors and areas for improvement
Comparing different models for optimal performance
Ensuring fairness and reliability

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Avoiding biases in AI predictions

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3. What is a confusion matrix?
Answer: A confusion matrix is a table used in classification problems to summarize
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the performance of a model. It includes:
True Positives (TP)
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True Negatives (TN)

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False Positives (FP)

False Negatives (FN)
B
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4. Explain Precision, Recall, and F1-score.

PH

Answer: Precision: Measures the proportion of correctly predicted positive

observations to the total predicted positives. (Formula: TP / (TP + FP))
EX

Recall: Measures how many actual positive cases were correctly predicted.
(Formula: TP / (TP + FN))
F1-score: A harmonic mean of Precision and Recall, balancing both. (Formula: 2 *
(Precision * Recall) / (Precision + Recall))

5. What is Accuracy, and when should it be used as an evaluation metric?

Answer: Accuracy is the ratio of correctly predicted observations to the total
observations. It is best used when the dataset is balanced (i.e., equal number of
classes in classification problems).

6. What is the difference between training accuracy and test accuracy?

Answer: Training accuracy: The accuracy of a model on the training dataset.
Test accuracy: The accuracy of a model on unseen data.
A large gap between these two indicates overfitting, where the model performs well
on training data but poorly on new data.
 PRASHANT KIRAD

7. What is overfitting, and how does it affect evaluation?

Answer: Overfitting occurs when an AI model learns patterns specific to training
data but fails to generalize to new data. It results in high training accuracy but
low test accuracy. Evaluation helps detect overfitting by comparing performance
on training and test datasets.

8. What is cross-validation, and why is it used?

Answer: Cross-validation is a technique to assess a model’s performance by
dividing the dataset into multiple subsets. The model is trained on some subsets
and tested on others, reducing bias and improving generalization.

9. How does Mean Squared Error (MSE) help in evaluation?

Answer: MSE is used for regression models and calculates the average squared
difference between predicted and actual values. A lower MSE indicates a better-
performing model. (Formula: Σ(Predicted - Actual)² / n)

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10. What is the ROC curve, and what does it represent?
Answer: The Receiver Operating Characteristic (ROC) curve is a graph that shows

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the trade-off between True Positive Rate (Sensitivity) and False Positive Rate. A
model with a higher area under the ROC curve (AUC) is considered better at
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distinguishing between classes.
h
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B
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PH
EX