DATA SHEET

C3 Generative AI for Enterprise

Unified Knowledge Source for Accelerated Time-to-Insight
C3 Generative AI for Enterprise is a unified knowledge source that enables enterprise users to rapidly locate, retrieve,
and act on enterprise data and insights across enterprise systems through an intuitive search and chat interface.

Rapid Access Domain Specific Enterprise Grade Future Proof

to relevant, critical, and high-value models combined with industry data security, access controls investments with a model-agnostic
insights previously siloed across and technical expertise help and flexible deployment allow solution architecture that offers
disparate datastores, applications, enterprises achieve critical enterprises to meet strict security multi-LLM support and integrates
and information systems business outcomes and privacy requirements with existing IT systems

Today, many enterprises struggle to access data and insights on a timely manner that limit Feature Summary
effective decision-making. Relevant data and expertise is often spread out and siloed in
• Natural language search allowing
separate datastores, applications, and with individuals. As a result, enterprise users spend up
enterprise users to access, locate, and
to 20% of their time searching for critical information, yet two-thirds of enterprise data is still retrieve information across enterprise
never utilized. and external applications, datastores
C3 Generative AI for Enterprise is a unified knowledge source that enables enterprise users to and information systems
rapidly locate, retrieve, and act on enterprise data and insights through an intuitive search and • Deterministic responses that utilize
chat interface. By combining state-of-the-art foundational large language models (LLMs), deep a retrieval-augmented architecture that
learning retrieval models, and the C3 AI Platform, C3 Generative AI for Enterprise serves as a separates the enterprise knowledge base
deep domain co-pilot to support information retrieval across disparate datasets and improve from the LLM
decision-making.
• Traceable to ground truth for every insight
™
C3 Generative AI for Enterprise is built to support demanding enterprise requirements. Unlike based on the corpus of enterprise data
the conventional approach of fine-tuning LLMs with enterprise data, by separating the LLM • Enterprise access controls enforced via
from enterprise data, C3 Generative AI for Enterprise can provide deterministic responses with role and exception-based access controls
full traceability to the exact source, support granular enterprise access control requirements,
• No LLM-caused data leakage with access
and reduce the risk of LLM-caused information leakage.
controls applied to user queries and
separation of LLM from enterprise data

• Hallucination free responses via

separation between language model and
enterprise data and embedded relevance
scoring

• LLM-agnostic architecture allows

enterprises to leverage the latest models
and advancements in generative AI and
deep learning

• Flexible deployment across both

cloud-native and air-gapped environments

• Available with every C3 AI application

and as standalone deployment against
customer datasets

Figure 1. C3 Generative AI for Enterprise provides enterprise users with rapid access to information
and analytics stored across enterprise systems, applications, and data stores.

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Built on the C3 AI Platform and powered by the C3 AI Type System, C3 Generative AI for Enterprise is uniquely positioned to unify and access
structured and unstructured data such as text, tabular data such as from ERP, and sensor data from enterprise information systems and
applications. C3 AI’s model-driven architecture abstracts the complexities of different data types, sources, and hierarchies, and allows
enterprises to leverage all enterprise data for generative AI.

Search

Top result for

search query

Interactive chat
for follow up
questions

Ranked list
of results

Figure 2. C3 Generative AI for Enterprise provides enterprise users with an intuitive interface to retrieve data and insights,
ask follow-up questions, and automate actions in their workflows.

The open and LLM-agnostic architecture allows enterprises to leverage the latest models and advancements in generative AI and deep learning.
Enterprises can utilize domain and use case-specific LLMs that are fine-tuned by C3 AI. Enterprises also have the option to embed and
fine-tune other open-source or proprietary models and services.

Apply Generative AI for Industries, Business Processes,

and Enterprise Systems
Industries Business Processes Enterprise Systems
Aerospace Customer Service Databricks
Defense Energy Management Microsoft Dynamics 365
Financial Services ESG Oracle ERP
Healthcare Finance Oracle NetSuite
Intelligence Human Resources Palantir
Manufacturing Process Optimization Salesforce
Oil & Gas Reliability SAP
Telecommunications Sales ServiceNow
Utilities Supply Chain Snowflake
Workday

Ready to Deploy Today, Results in 12 Weeks or Less Visit C3.ai/Generative-AI

© 2023 C3.ai | All Rights Reserved | 23_0905