20240605-DS-Data Streaming Report
20240605-DS-Data Streaming Report
Streaming Report
Breaking Down the Barriers to Business Agility & Innovation
2024 Data Streaming Report
Table of Contents
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Executive Summary 3
Key Findings
Executive
Summary
In today’s dynamic business landscape, responsiveness is key to success.
And tapping into continuously streaming data–wherever it lives—is fundamental to this constant
pursuit of organizational agility. Why? Simply because it’s this real-time data that can unveil what
your customers crave, how your business operates, and what’s on the horizon—so you can act
on it quickly and efficiently.
Relying on slow, incomplete, incorrect, out-of-date, and ungoverned data, doesn’t really cut it
anymore.
Findings from our 2024 Data Streaming Report: “Breaking Down the Barriers to Business
Agility & Innovation”—where we tap into insights from 4,110 IT leaders—underpin how this
growing need for real-time means organizations are actively prioritizing data streaming
investments. 51% of surveyed IT leaders cite data streaming as a top strategic priority for
IT investments in 2024 compared to 44% in 2023. What’s more, 68% expect the use of this
technology to continue to grow over the next two years.
The survey also reveals how 79% of IT leaders cite data streaming platforms (DSPs) as pivotal
to realizing business agility, 63% cite DSPs as an accelerator for AI adoption, and 93% cite
DSPs as the key to overcoming pervasive obstacles like data silos. By incorporating a range of
capabilities, including stream processing and data governance, DSPs enable instant access to
reliable data—unlocking endless use cases and value for the business.
Dive into the report to explore the impressive ROI potential of data streaming (41% of IT leaders
report an ROI of 5x or more)—and learn how you can harness the power of DSPs to drive
transformation and operate at the speed of modern business.
“
Data streaming technology has become a key enabler of innovation, driving real-time
experiences for our 100 million customers today, including more personalization and fraud
mitigation. You can think about the volume of the transactions that are going through - streaming
billions of transactions daily… Confluent [helps in] solving for many of those use cases.”
~ NISHA PALIWAL
MANAGING VICE PRESIDENT OF ENTERPRISE DATA TECHNOLOGY
CAPITAL ONE
“
Data streaming is crucial to driving digital transformation at L’Oréal, which in turn helps
us increase agility to meet our consumers’ rapidly changing needs for innovation and
personalization. In a world where we envision having data at our fingertips, data streaming helps
set our data in motion by facilitating real-time data flows between our systems and applications.”
~ SINDHU PRASANNA
EVENT-DRIVEN ARCHITECTURE LEAD
L’OREAL
Maturity Curve
Data streaming is a strategic enabler
with all qualities of Level 4, plus
streams managed as a product
Level 5
Based on our observations, the typical data streaming journey
for an organization starts with evaluation or pre-production
activity (Level 1) and matures up a curve, ending with data
streaming broadly embedded across the enterprise (Level 5).
Level 4
58 %
Deployments in production for
a few critical systems with data
and usage siloed across teams
Level 3
23 %
Projects identified and deployed
for noncritical application
8 %
to see how many organizations are
seeing 5x to 10x ROI: 64% in Level 4
Experiments in pre-production
compared to 56% in Level 3. There,
we also zoom in on the four specific
Level 1
areas—including driving responsive
operations and AI innovation—where
benefits increase remarkably with
each stage of maturity.
KEY FINDING 1
Our findings reveal that 51% of IT leaders cite data streaming platforms (DSPs) as enabling their
organizations to be truly nimble—by providing real-time visibility into operations and customer
interactions—and 63% say DSPs extensively or significantly fuel AI progress—by building the real-
time data foundation needed to propel such initiatives.
But before delving deeper, let’s first define a data streaming platform: It’s a software
platform that empowers businesses to stream, process, connect, and govern real-
time data streams—making your data trustworthy and reusable at the source, so you
can drive agility and innovation.
“
At Allianz, we are modernizing our core insurance system by
replacing legacy technologies and migrating over 75% of our
applications into the cloud. Data streaming plays a crucial
role in this modernization process. A data streaming platform
like Confluent allows Allianz to quickly react, respond,
and adapt to ever-changing data in real time, which is key
to driving exceptional customer experience, competitive
differentiation, and revenue growth.”
Your AI is only as good as the data you feed it. And data streaming platforms have
emerged as a key enabler for AI adoption—allowing businesses to tap into continuously
enriched, trustworthy, and contextualized data for quickly scaling and building real-time
AI applications.
95% of IT leaders see DSPs helping or possibly helping with broadening access to
different data sources to contextualize models. This is followed by 93% citing DSPs
ensuring their data meets appropriate quality standards and 90% saying DSPs keep track
of data fed into models for governance purposes.
63% 95%
said “Yes” to 3 or said “Yes” to at
more benefits least one benefit
Keeping track of data fed into models for Keeping Al models up-to-date with fresh,
governance purposes validated data streams
11
2024 Data Streaming Report Key Finding 1
But what makes for a good data streaming platform? The short answer is
comprehensive functionality. This includes the ability to provide seamless
connectivity, powerful stream processing, scalable and reliable data delivery,
and robust governance capabilities—so businesses can make the most of their
data and unlock business value.
The survey results confirm the importance of several platform features: 83%
of respondents cite governance as mandatory or highly desirable, followed by
80% citing high operational scalability and resilience, 78% citing connectors to
mainstream applications, and 77% citing embedded data processing/enrichment
capabilities.
But businesses are also looking beyond core functionality—81% cite strong
partner and technology ecosystem as a key consideration when choosing DSPs.
ACTIONAB LE ADVICE
W E S U G G E S T YO U :
KEY FINDING 2
84% of IT leaders cite 2x to 10x return on data streaming investments—and 41% cite an ROI of 5x
or more—as it continues to drive significant benefits across a wide range of business functions
and industries.
“
Data streaming helps us power key use cases—including
real-time data warehousing for real-time analytics and
adaptive bitrate streaming—where we can use real-time data
to make timely decisions and deliver better experiences for
our users. Ultimately, it makes us more profitable, so data
streaming is extremely critical to our business and has a
huge impact.”
~ BABAK BASHIRI
DIRECTOR OF DATA ENGINEERING
VIMEO
Today, 64% of IT leaders that have reached Level 4 say their companies
are achieving or anticipating 5x to 10x ROI, compared to 56% of those
in Level 3. Last year, these numbers were 63% for Level 4 and 47% for
Level 3.
But even companies at earlier stages in the maturity curve see excellent
results with data streaming: 67% of those in Level 2 say they are
achieving or anticipating 2x to 5x return, compared to 64% in 2023.
FY 2023 FY 2024
Real-time enterprise
Foundational integration
Critical silos
Early adoption
10X return (or more) 5X return (or more) 2X return (or more) 1X (or more) Less than 1X / Not measurable / Unsure
18
2024 Data Streaming Report Key Finding 2
The strategic value and importance of data streaming is reflected in the breadth
and depth of benefits companies are reporting across all industries—ranging from
transforming customer experience to driving innovation with AI/ML.
96% of respondents cite achieving or expecting significant benefits from their data
streaming activities when it comes to creating responsive customer experiences,
followed by 95% citing improving cybersecurity and enabling data-driven
operations, and 90% citing enabling product and service innovation around AI/ML.
Plus, the benefits increase markedly with each stage of maturity. For example,
87% in Level 4 realize significant data streaming benefits for creating customer
experiences compared to 72% in Level 3.
Enabling you to offer new and different products and services (to customers)
57% 35%
20
2024 Data Streaming Report Key Finding 2
90%
Creating rich and Level 5
87%
responsive customer Level 4
72%
experiences Level 3
58%
Level 2
88%
Driving automation Level 5
69%
and responsiveness Level 4
57%
of internal processes Level 3
53%
Level 2
68%
Enabling product/ Level 5
72%
service innovation Level 4
51%
around Al/ML Level 3
45%
Level 2
86%
Enabling more data- Level 5
78%
driven operational Level 4
60%
business decisions Level 3
58%
Level 2
21
2024 Data Streaming Report Key Finding 2
Our survey results show data streaming has been firmly established as a core
component of the modern technology stack and will continue to be a key investment
focus area for organizations in the coming year and beyond.
While, with the rise in cyberattacks, security continues to be one of the top
strategic priorities or an important priority for IT investments (96%)—it’s followed by
investments in data governance (87%), data streaming (86%), and AI and ML (81%).
How does investment in the following fit into your 2024 agenda?
Security and security management
66% 30% 4%
Data management, protection and governance
53% 34% 11%
Data streaming technology
51% 35% 12%
Al and Machine Learning
46% 35% 14%
IT Ops automation, inc Al-Ops
38% 40% 16%
Cloud strategy, adoption and management
38% 44% 15%
Software delivery, inc Dev and DevOps
36% 49% 12%
Data center transformation/modernization
36% 43% 16%
Workplace or workforce transformation
32% 42% 20%
Edge Computing and/or loT
30% 44% 16%
One of our top strategic priorities Secondary but important priority Lower priority but should be higher
ACTIONAB LE ADVICE
KEY FINDING 3
91% IT leaders are banking on data streaming platforms to drive their data goals. Additionally,
72% cite significant benefits from embracing a data product approach.
“
Everything we do is in real time because batch processing
is an old way of thinking. The longer your data waits, the
less value it has. So, as data comes through, you need to
be able to act on it, or enrich it quickly. Confluent enables
this for us.”
~ RAJAY RAI
CHIEF INFORMATION OFFICER
TRUST BANK
For example, in financial services you might use data streams for
accounts and payments to build a fraud detection system and then reuse
that exact same data product to build a customer payment notification
system for a banking application.
75% of IT leaders also cite that decoupling of data producers and data
consumers, which data streaming platforms do, enables easier reuse of
data streams.
The decoupling of data producers and data consumers enables easier reuse of data streams
27% 27% 48% 20%
48% 2% 20% 2%
Defining and managing data streams as ‘products’ further enhances stream reuse potential
Critical
Important
9% Useful
Useful
36% Critical
Limited or no value / Unsure
55% Important
Data drives some of today’s most important business use cases. By eliminating the
data mess created by point-to-point connections, data products enable instant
access to reliable and trustworthy data. The result? It helps businesses solve new
problems, unlock endless use cases, and drive agility.
42% 49% 8% 1%
51%
responded “Compelling”
72% 96%
responded “Compelling” responded “Compelling”
for 4 or more benefits for 3 or more benefits for at least one benefit
While the rationale for data products is clear, how do we know when a data product is well-designed?
Our survey results highlight several key elements, including data lineage and well-defined governance
policies, that need to be incorporated into the design and delivery of data products. This ensures
organizations can create more robust, reliable, and valuable data assets that drive better business
outcomes.
89% of organizations cite clear data specifications including schema as always or often important when
publishing data streams as data products, followed by 86% citing operational management, and 81% citing
data governance policies.
ACTIONAB LE ADVICE
Evaluate if the data needed for those use cases are readily
4 available, timely, trustworthy, and of high quality, among
other things, to migrate them to data streaming.
Engage your business and functional areas from the get go. As you scale
adoption, ensure you have standards and best practices in place to drive
success with data products.
KEY FINDING 4
76% of IT leaders cite five or more data-related challenges impacting their organizations,
including siloed data and governance-related challenges.
The good news? 94% cite five or more areas where data streaming platforms can help
combat these challenges in most and many situations.
“
Like a lot of high-performing orgs, NASA is constantly
reevaluating its tech stack. A self-organized Kafka
community of practice emerged among teams managing
around 15 different projects. Our engineers and architects
were all sharing the struggles and lessons learned from
adopting data streaming in their missions. We knew real-time
streaming was something we needed to invest in and quickly
started looking into bringing Confluent Cloud on as an
enterprise service so we could offer it more broadly across
the organization.”
~ JOE FOSTER
CLOUD COMPUTING PROGRAM MANAGER
NASA
Having access to the right data at the right time is crucial to gaining timely insights
into market trends and customer needs—insights that ultimately drive the business
agility that’s key to long-term, strategic success.
However, most organizations still face multiple data hurdles that get in the way of
timely decision-making. 66% cite inconsistency of data sources as a major issue or
frequent challenge, followed by 65% citing uncertain timeliness or quality, and 64%
citing data spread across separate silos.
Plus, while data governance is a business imperative for safely scaling and sharing
data across the organization—60% of respondents highlight governance-related
disjoints as another major or frequent challenge.
76% 98%
cite 5 or cite at least
more challenges one challenge
Major issue for us Frequent challenge Generally not a problem N/A (not yet active with Al/ML) / Unsure
Getting access to the right data has become even more critical with the onslaught of
AI, especially generative AI.
But as more companies ramp up adoption, additional data challenges are cropping
up—including those driven by a lack of in-house AI expertise. In fact, 70% of
respondents cite three or more challenges that get in the way when it comes to
scaling AI/ML initiatives.
70% 97%
cite 3 or cite at least
more challenges one challenge
Frequent challenge
43% 50% 6%
ACTIONAB LE ADVICE
W E S U G G E S T YO U :
▢ Highlight current situation vs. target state: This will help you
create your roadmap to achieving an enterprise-wide data
streaming platform that allows for managing data as a product.
That’s why organizations worldwide—including NASA, Capital One, L’Oréal, Vimeo, Allianz, and Trust
Bank—are leveraging Confluent’s complete data streaming platform to unlock the full value of their
data, no matter where it resides.
By empowering users to stream, connect, govern, and process data as continuous, real-time data
streams everywhere, Confluent enables businesses to bring new applications to market faster,
deliver exceptional customer experiences, and drive data-driven backend operations.
Interested in learning more about data streaming and how Confluent powers trustworthy data
products so businesses can unlock limitless use cases? We’ve got you covered:
Methodology
Research sample size: For the third installment of our annual Data Streaming Report, we teamed
up with Freeform Dynamics and Radma Research to gather responses from 4,110 IT leaders familiar
with data streaming, varying from little to significant experience.
Respondents: Survey respondents hold various strategic and leadership positions, including
C-suite, directors, vice-presidents, managers, senior contributors, and senior consultants, in
companies with 500 or more employees.
Geographical distribution: The pool of respondents spans 12 different countries, including the
United States, Canada, Australia, France, Germany, India, Indonesia, Japan, Singapore, Spain, the
United Arab Emirates, and the United Kingdom.
Senior Consultant 1%
By industry By geography
France 8%
Construction 5%
Germany 8%
Healthcare 6%
India 12%
Manufacturing 11%
Indonesia 5%
Non-profit/Charity Singapore 4%
1%
Spain 7%
Professional services 6%
UAE 4%
Research/Education 3%
United Kingdom 12%
Transport/Logistics 5%
Travel/Hospitality 2%
Utilities/Telecom 3%
Other 1%