Number Opened Short description Caller Priority State Category

INC001000 2024-11-12 01:31:52 test Abel Tuter 5- New Inquiry /

5
INC000000 2015-08-12 16:08:24 Need access to Joe Planning
1 - Critical On Hold Help
Database
7
INC000005 2016-08-10 09:37:45 sales DB for the
Performance Employee
Bow 5- New Inquiry /
8
INC000000 2024-03-11 16:07:12 problems
Network filewith email
shares Ruggeri Planning
Fred Luddy 1 - Critical On Hold Help
Network
2 access issue
INC000199 2020-06-07 09:02:25 Unable to access Problem 5- On Hold Inquiry /
0
INC000900 2018-09-11 20:56:26 the personal
Unable to postdetails Coordinator
David Miller Planning
3- New Help
Inquiry /
1 content
INC000811 2019-07-22 14:04:57 ATF on a Wiki
: Test1 System Moderate
5- New Help
Inquiry /
1
INC000004 2024-05-27 13:53:18 Issue with email Administrat
Joe Planning
3- In Progress Help
Inquiry /
7
INC000004 2015-11-02 14:05:36 Having problems Employee
Luke Moderate
4 - Low On Hold Help
8
INC000005 2024-05-27 13:48:32 with Salescan't
Manager Tools Wilson
Joe 1 - Critical In Progress Software
1
INC000700 2018-10-16 22:47:51 access SAP to the
Need access Employee
David Miller 4 - Low New Inquiry /
2
INC000005 common
2024-05-27 13:48:46 The SAP drive.
HR Margaret 1 - Critical In Progress Help /
Inquiry
3 application
INC000005 2015-11-02 12:49:08 SAP Materialsis not Grey
Christen 1 - Critical On Hold Help
Software
4
INC000005 Management
2024-05-27 21:47:23 SAP Sales app is is slow Mitchell
Carol 1 - Critical In Progress
5
INC000000 not accessible
2024-03-18 16:07:30 Wireless access is Joe Coughlin 1 - Critical In Progress Network
3
INC000900 2018-08-31 21:35:21 down
Email in my
server area
is Employee
David Miller 1 - Critical New Software
5
INC000004 2024-05-27 14:56:37 down.
Network storage Beth Anglin 2 - High In Progress Network
9
INC000005 unavailable
2024-05-27 14:58:24 Can't access Jerrod 1 - Critical In Progress Hardware
0
INC000005 Exchange server
2016-08-10 09:14:29 Unable to access - is Bennett
Rick Berzle 3 - New Inquiry /
9
INC000005 team file share
2016-08-10 09:14:59 Performance Bertie Luby 5Moderate
- New Help /
Inquiry
7
INC000002 problems with
2024-02-25 15:53:46 Need to add more Donwifi Planning
1 - Critical In Progress Help
Hardware
5
INC000002 memory
2024-03-16 16:51:35 I need a to laptop Goodliffe
Fred Luddy 5 - In Progress Inquiry /
0
INC000001 replacement iPhone,
2024-03-06 15:44:39 Can't launch 64-bit Fred Luddy 2 Planning
- High In Progress Help
Software
9
INC000001 Windows
2024-03-04 15:42:46 Sales 7 virtual
forecast Taylor 1 - Critical In Progress
8
INC000001 2015-08-12 16:41:00 spreadsheet
How do I create is a Vreeland
Joe 1 - Critical On Hold Inquiry /
7
INC000001 sub-folder
2024-02-27 15:40:23 Rain is leaking on Employee
Bow 1 - Critical In Progress Help
Hardware
6
INC000001 main DNS Server
2024-03-03 15:38:46 I can't launch my Ruggeri
Fred Luddy 1 - Critical In Progress Software
5
INC000800 VPN client since the survey user 5 -
2021-01-15 13:04:14 ATF:TEST2 New Inquiry /
1
INC000002 2024-03-15 16:55:55 Please remove the Fred Luddy 2 Planning
- High In Progress Help
Software
7
INC000002 latest hotfix
2024-03-17 17:00:44 I can't get my from my Charlie 5- In Progress Inquiry /
9
INC000003 weather report
2024-02-20 16:18:03 Need help with Whitherspo
Joe Planning
1 - Critical In Progress Help
Inquiry /
1
INC000900 Remedy.
2018-08-30 01:06:16 Unable toCan
access we Employee
David Miller 4 - Low New Help /
Inquiry
9
INC000811 2019-07-29 11:48:43 the shared folder.
Assessment : ATF survey user 5 - New Help
Inquiry /
2
INC000004 Assessor
2024-03-19 17:47:08 Can't log into SAP Joe Planning
2 - High In Progress Help
4
INC000004 2024-03-19 17:44:53 from my laptop
My desk phone Employee
Bow 3- In Progress Hardware
1
INC000004 does not work
2024-03-19 17:42:45 JavaScript error on Ruggeri
Bud Moderate
3 - On Hold Inquiry /
0
INC000003 hiring page of to
2024-03-19 17:41:01 Trouble getting Richman
Bud Moderate
5- New Help
Network
9
INC000003 2024-03-19 17:34:56 Oregon
Requestmail
for aserver
new Richman
Sam Planning
3- In Progress Inquiry /
7
INC000004 service
2024-05-27 15:04:15 Can't access SFA Sorokin
Bud Moderate
3- New Help
Software
6
INC000700 software payroll
2018-10-16 22:47:10 Employee Richman
David Miller Moderate
1 - Critical New Hardware
1
INC000005 2024-05-27 13:48:40 application server is Bud
SAP Financial 1 - Critical In Progress Software
2 Accounting Richman
Assignment group Assigned to Updated Updated by Channel
2024-11-12 01:32:41 admin
David Loo 2015-11-24 07:47:36 admin
2016-08-10 09:37:45 admin
Network Howard 2024-06-17 12:51:11 admin
Johnson 2020-06-07 09:04:34 admin
2018-12-12 23:32:42 admin
2019-07-22 14:05:48 admin
Software Beth Anglin 2024-06-17 12:51:52 admin Phone
ITIL User 2015-11-24 07:46:20 admin Phone
Software Don 2024-06-17 12:40:45 admin Phone
Goodliffe 2018-12-12 23:28:49 admin
Software Beth Anglin 2024-06-17 12:42:25 admin Phone
Service Desk 2015-11-24 07:47:36 admin Phone
Service Desk Beth Anglin 2024-06-10 16:08:31 admin Phone
Network Beth Anglin 2024-06-17 12:51:14 admin
2018-12-12 23:18:55 admin
Hardware Don 2024-06-17 12:52:34 admin Phone
Hardware Goodliffe
Beth Anglin 2024-06-17 12:49:40 admin Phone
2016-08-10 09:14:29 admin Self-service
2016-08-10 09:14:59 admin
ITIL User 2024-06-17 12:44:35 admin Phone
ITIL User 2024-06-17 12:45:32 admin Phone
Bud 2024-06-17 12:46:13 admin Phone
Richman
ITIL User 2024-06-17 12:37:49 admin Phone
Service Desk Fred Luddy 2015-11-24 07:47:36 admin Phone
Hardware ITIL User 2024-06-17 12:51:23 admin Phone
Software Don 2024-06-17 12:50:33 admin Phone
Goodliffe 2021-01-21 15:31:42 admin
ITIL User 2024-06-17 12:52:24 admin Phone
Service Desk Don 2024-06-17 12:50:57 admin Phone
Goodliffe
David Loo 2024-06-17 12:44:20 admin Phone
2018-12-12 23:30:24 admin
2019-07-29 11:49:28 admin
Fred Luddy 2024-06-17 12:52:03 admin Phone
ITIL User 2024-06-17 12:52:15 admin Phone
ITIL User 2024-06-17 12:46:30 admin Phone
Network 2024-06-17 12:39:15 admin Phone
Service Desk Howard 2024-06-17 12:51:40 admin Phone
Software Johnson 2024-05-26 15:37:27 glide.maint Phone
Openspace 2024-06-18 04:07:37 system
Software Fred Luddy 2024-06-10 14:50:24 system Phone