1.

Agile Team developing a manufacturing accounting software

package completes four iterations, at which point, a minimal viable
product is ready for the users. However, some of the compliant
safety features and enhancements were overlooked. The Product
Owner requested that the team deliver this feature immediately.
What should the Project Manager do to address this request?

1. Install the compliant feature and enhancements on the MVP

and deliver it to the users
2. Install the compliant feature only on the MVP and deliver to
the users
3. Deliver the MVP to the users as is because it is already
functional
4. Install the enhancements only on the MVP and deliver it to the
users
Wrong Answer Reason:
In Agile, a team can only release a product after it meets the
criteria for an MVP. The compliant features must be included, but
the ‘future enhancements’ do not.

Reference: Agile Practice Guide pp 23 – PMI Code of Ethics and

Professional Conduct

2.You have been hired as an Agile coach to help an organization

implement Agile best practices. One of your first recommendations
is creating a collaborative work environment that you felt would be
key in the successful implementation of Agile.
Which of the following would you suggest?

1. Caves and common

2. Tacit knowledge
3. Cultural diversity
4. Physical collocation
Wrong Answer Reason:
In the Agile mindset, when possible physical collocation is one of
the most effective ways to create a collaborative work
environment as it enables face-to-face interaction among team
members. This
contributes to a collaborative work environment.
Reference: PMBOK 6th edition pp 340, 311 Agile Practice Guide pp
39-40, 46

3.
An Agile team is getting ready for an upcoming project. They meet
to review the charter that outlines key deliverables, roles, and
responsibilities of project stakeholders as well as the project vision.
Of the following, what else should be included in the charter?

1. User story estimates

2. Working agreements
3. Burndown charts
4. Information radiators
Wrong Answer Reason:
Working agreements also known as team charters, or social
contracts are the values, agreements, and operating guidelines the
team members set for themselves to guide them throughout the
life of the project. It is not uncommon for these working
agreements to be included in Agile projects.

Reference: PMBOK 6th edition pp 319, Agile Practice Guide pp 49

4.
You have been assigned to a two-phase project. Phase one will use
the predictive approach and phase two will follow the Agile model.
Phase one has just been completed and is now transitioning to
phase two, which has a strict timeline.
Which is the best leadership style you would use for phase two of
the project?

1. Directive
2. Laissez-faire
3. Servant
4. Smoothing
Wrong Answer Reason:
In Agile project, the servant leader is the mindset as Agile teams
thrive under servant leadership. Servant leadership is the most
appropriate leadership style.
Reference: Agile Practice Guide pp 33-34

5.
One of the Agile team members encounters an issue while
developing one of the user stories on the current sprint. After
several failed attempts to resolve the issue, the team asked the
Scrum Master for advice.
What is the best course of action for the Scrum Master?

1. Ask the product owner who wrote the user story to resolve the
issue
2. Recommend that the team member try another alternative
3. Replace the team member
4. Request that the rest of the team swarm the user story
Wrong Answer Reason:
In Agile, high-performing teams characterized by strong
collaboration amongst team members allow them to achieve
project goals. Therefore, when one team member encounters a
problem/issue, some or all of the other team members may
‘swarm’ (work collectively) to help resolve the issue.

Reference: Agile Practice Guide pp 42

6.
A Scrum team has begun developing user stories in the current
sprint. Lessons learned from the previous iteration retrospective;
the team should do more swarming in this current sprint.
Given this lesson learned, how would the team’s behavior change?

1. Two or more team members would work on a user story to

completion
2. The team would hold more meetings with the Product Owner
3. Each team member would be in charge of their own user
stories
4. All team members would work on the same user story at the
same time
Wrong Answer Reason:
This technique is called swarming, where multiple team members
work on solving a problem/impediment.

Reference: Agile Practice Guide pp 42

7.
You are leading an Agile team during an iteration planning session.
One of the highly respected team members is dominating the
meeting. As an Agile Coach, you see this has become a bit
detrimental to team decisions.
What is your best course of action?

1. Handle the situation during the next daily scrum

2. Reduce the story points to avoid over–commitment
3. Suggest the team hold a round of fist-of-five voting
4. Nothing
Wrong Answer Reason:
As a ‘servant leader’, which is a choice leadership style in the Agile
mindset, you should take steps to ensure each team member has
the opportunity to express their opinions and items are agreed
upon by the entire team. Therefore, it is appropriate for the
servant leader to perform consensus checks such as fist-of-five
voting method.

Reference: PMBOK 6th edition, Agile Practice Guide pp 35

8.
Your Agile team has been working overtime the past few iterations.
The Project Manager has decided the team maintain a 40hr work
week.
What is most the likely reason for the Project Manager’s decision?

1. To maximize the amount of work not done

2. To promote sustainable development
3. To deliver working software frequently
4. To minimize the amount of work in progress
Wrong Answer Reason:
Sustainable development is represented in the Agile Manifesto. It
is principle # 8.

Reference: Agile Practice Guide pp 8-9

9.
You are an Agile Project Manager leading a team to develop a
product for a customer. During a few iterations, the team spent
extra hours creating and reviewing documentation for the product.
How would your team’s time be better spent?

1. By developing functionality as requested by the project

sponsor
2. By creating the product increment and working with the
product owner
3. By building features according to the initial project plan
4. By reporting the extra hours in the time and attendance tools
Wrong Answer Reason:
Creating the product increment and working with the product
owner represents value to the customer and is aligned with the
Agile Manifesto values of creating working software and
collaborating with the customer.

Reference: Agile Practice Guide pp 8, Agile Manifesto values #2,

#3 and #4

10.
During the team’s daily stand-up, three of the team members start
arguing about how to solve a problem that is holding up
development.
What is the best course of action for the Agile Coach?

1. Do nothing as the team is self-directing and needs to learn to

work together
2. Do nothing as Agile methods encourage constructive
disagreement
3. Remind the team the daily stand-up isn’t the meeting to
discuss such issues
4. Allow the option of the majority determine how to remove the
 impediment
Wrong Answer Reason:
The coach should remind the team of what should be discussed in
the daily stand-up and encourage the team to set aside time
outside the daily stand-up to resolve the issue.

Reference: Agile Practice Guide pp53-54, The Scrum Guide

11.
An Agile Coach schedules a meeting with the team to reflect and adapt.
What will the team most likely be doing at this meeting?

1. Selecting user stories for the next iteration

2. Demonstrating the product increment to the product owner

3. Discussing the impediments and on-going work

4. Looking for any improvements to the team’s processes

Wrong Answer Reason:
Agile/Scrum teams use retrospective meetings to reflect on processes used
in the last spring on how to improve processes for the next sprint.

Reference: PMBOK 6th edition pp 95, Agile Practice Guide pp 9, 50-51

12.
Your Agile team has identified several potential costly risks that may
soon present themselves on the project.
Which is the best way for the team to communicate these risks as
impediments?
1. Plot the risks on the iteration burnup chart

2. Document the risk in the risk register

3. Add the risks to the risk management plan

4. Raise the risks at the daily stand-up meeting

Wrong Answer Reason:
At the daily stand-up, each team member gets to identify obstacles
that impede their work on the project. Risks are part of that. Voicing
this information during the daily stand-up prompts discussion and
action that should take place after the daily stand-up.
Reference: Agile Practice Guide pp 53-54

13.
As part of a newly formed and collocated Agile team, the team is trying
to decide whether to use an electronic board and a physical Kanban
board for their project. The project is just starting to understand what
the team requires and not fully understood yet, but they do know they
want a place where stakeholders can gather, discuss status and make
decisions and changes.
As the Scrum Master what would you recommend?

1. Schedule a meeting with all project stakeholders for every

discussion

2. Use a physical board since high-touch low-tech are Agile

mindset

3. Use electronic board since the team will be working on

software project

4. Use any type of board as long as the team/stakeholders

can gather around and make changes
Wrong Answer Reason:
The team is new, and a very few know the team’s needs/requirements.
Hence, they can select any type of board to experiment with and adapt
based on the needs as the project progresses.

Reference: Agile Practice Guide pp 105, 152

14.
The Project Manager of a software development project is determining
team resources and will be using the Agile framework. The roles
include 4 programmers, information architect, and instructional
designer.
Based on the choices below, what else should the Project Manager do
to finalize the resource breakdown structure?

1. Include the roles of a servant leader and product owner

2. Identify the specific individuals within the org with required

skillset
 3. Decompose the resource breakdown structure down to the
work package level

4. Hire a Scrum Master to lead the development team

Wrong Answer Reason:
In addition to the core development team, for which 4 programmers,
an information architect, instructional designer, the roles of the servant
leader, and product owner will be necessary for the success of the
project utilizing Agile methods.

Reference: PMBOK 6th edition pp 326-327, Agile Practice Guide pp 33-

38, 41

15.
An Agile team leader facilitates a daily stand-up. Team members
become embroiled in an argument over an issue.
What should the Agile leader do first?

1. Do whatever to make everyone at the meeting happy

2. Be conscious of their own emotions 1st to keep them in

check

3. Ignore the argument and keep going with the meeting

4. Encourage the team to openly discuss their feelings

Wrong Answer Reason:
A project leader/servant leader should be able to keep his/her own
emotional state and responses in check. Doing so allows for a
thoughtful analysis of the situation and the ability to decide the best
course of action rather than responding negatively.

Reference: PMBOK 6th edition ppg 310,349, PMBOK 7th edition 2.2.4.4
Interpersonal skills

16.
At an iteration review meeting, the users are not happy about the
demo as it does not represent their expectations or priorities.
What would cause this?

1. The product owner not properly defining the acceptance

criteria
 2. The team not properly defining when a user story is done

3. The product owner not properly grooming the product

backlog

4. The stakeholders not attending the daily stand-up

meetings
Wrong Answer Reason:
The Product Owner, who represents the customer/user community is
responsible for maintaining the product backlog, so it always
represents the users’ ever-changing business requirements and
priorities. In this situation, it suggests a gap between the users
expectations and what was actually developed and demonstrated at
the review/demo.

Reference: Agile Practice Guide pp 41, 52

17.
You as a Scrum Master join an Agile team that has already been
through several iterations. You notice the team members are guarded
and conflicts arise quite frequently. As a result, the team and project
suffer.
What is the best course of action to assist in resolving team conflicts at
this point?

1. Be assertive rather than submissive when setting the tone

for conflict resolution

2. Focus on individuals not the issues

3. Get Human Resources involved

4. Nothing
Wrong Answer Reason:
Being assertive and acting decisively with confidence but not
aggression shows proactiveness not passiveness. Listening and
analytical skills are part of being a servant leader that leads to the best
way to resolve team conflicts.

Reference: PMBOK 6th edition pp 348-349

18.
The new sponsor, who is not familiar with Agile, continuously contacts
the team for project updates. In turn, team members approach the
Scrum Master stating they cannot get their work done because of the
constant interruptions from the sponsor.
How should the Scrum Master handle this?

1. Ask the product owner for assistance dealing with the sponsor
2. Get one of the team members to serve as the spokesperson
3. Tell the team they need your permission before giving project
details
4. Contact the sponsor to request project inquiries be directed to
Scrum Master
Wrong Answer Reason:
In this situation, the sponsor is not familiar with Agile practices,
therefore, one of the Scrum Master's responsibilities as servant leader
is coaching. So, contacting the sponsor and explaining how Agile works
is the right thing to do.

Reference: PMBOK 6th edition pp 65 3.4.5.1, Agile Practice Guide pp 35

19.
As an Agile Coach, you notice the team’s motivation seems to be
lacking as the project moves forward. So, you decide to use the ideas
behind Herzberg’s motivation theory.
What did you most likely do?

1. Hire more team members to help the team increase velocity

2. Encourage the team to work more hours so they can bond
3. Encourage team members to take up additional responsibilities
and tasks
4. Give the team member raises in salary
Wrong Answer Reason:
Herzberg’s motivational theory is a two-factor theory dealing with
motivation: Hygiene and Motivation. The hygiene factor includes
money, job security, and working conditions. The Motivation factor
relates to personal achievement, status, recognition, and the challenge
of the work itself. In this case, suggesting the team take on more
challenging tasks and responsibilities makes this the best choice.

Reference: PMBOK 6th edition pp 318

20.
The Agile mindset includes everything except which of the following?

1. Practices
2. 4 values
3. Project plan
4. 12 Principles
Wrong Answer Reason:
The Agile mindset is defined by 4 values, 12 principles, and manifested
through a variety of practices.

Reference: Agile Practice Guide pp 10