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Firmware Update Intructions - OLM2 S2

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0% found this document useful (0 votes)
41 views20 pages

Firmware Update Intructions - OLM2 S2

Uploaded by

garza.grz1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Dongguan Ortur Intelligent Technologies Co., Ltd.

https://ortur.tech/olm2s2

Ortur Laser Master 2 S2

Firmware Update Instructions v1.87


15 December 2021
No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 1
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

Ortur Laser Master 2 S2 Firmware


Your Ortur Laser Master 2 S2 firmware is the operating system that resides
inside the motherboard and controls all operations of the machine as well as the
interactions between the motherboard and the host computer.

In some circumstances, a firmware update is required to improve the Ortur


Laser Master 2 S2 performance or fix discovered issues. In some less common
situations, a firmware upgrade might be required to clear issues caused by user
error. Please read the instructions below carefully.

General Recommendations
When NOT to upgrade or reinstall the firmware
• Not yet contacted support at https://ortur.tech/support to resolve an issue
• Ortur Laser Master 2 S2 is working correctly and showing no problems

When TO upgrade the firmware


• Advised to do so by Ortur or Ortur Customer Support
• A new version of the firmware is posted at https://ortur.tech/latest-firmware
advising a firmware update to fix a discovered problem or enhancing Ortur
Laser Master 2 S2 functionality

Requirements to upgrade the firmware safely


• This guide covers updating procedure on Microsoft Windows, MacOs and
Linux. (This procedure was already validated in Windows 11)
• Direct Connection from the Ortur Laser Master 2 S2 to your computer USB
port. Note: Some users reporting the use of USB Hubs may cause problems.
• Have access to software that allows decompressing a .zip file. (Note:
Windows, MacOs and Linux will natively perform this operation. However 3rd
party extractors are also usable)
• Disable temporally any 3rd party Antivirus Software. Although normally not
required it is still a recommendation.

2 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

Basic Troubleshooting
There are a few rare circunstances on which applying a new firmware to your
Ortur Laser Master 2 S2 might lead to some problems. Below we will list a few of
these known issues and how to best address them:

Firmware Write Fail


In some operating systems, specially Windows, security software as Anti-virus or
AntiMalware can prevent the complete copy of the BIN firmware file to your Ortur
Laser Master 2 S2 motherboard, causing the machine to become unresponsive.
These events are rare but can happen, specially on Pre Windows 8 Operating
systems.

Solution:
1. Please temporarelly disable the security software and attempt firmware
upgrade procedures a second time;
2. Use a different computer. Many users that experience the above issue reported
that simply using a different computer allowed for the firmware update process
to finalize without problems.
3. If neither solution above was successful, please get in touch via our Ticketing
system at https://ortur.tech/support. Ortur Support team will most likely suggest
a remote session to your computer to allow an untouched file transfer to your
Ortur Laser Master 2 S2 motherboard.

Wrong Firmware file


Your Ortur Laser Master 2 S2 is expecting a particularly type of file when you try
a firmware update. If the motherboard identifies a wrong file format or type it will
automatically reject this file and turn off. This will result in the following errors:

Windows: “Error 0x800701B1: A Device which does not exist was Specified”
Mac: “The operation can’t be complete because an unexpected error occurred (error 100006)
Linux: “Error While Copying. Error When getting information from file. No such file or directory”

Solution: Please verify that the firmware file is the correct series for your Ortur
Laser Master 2 S2. Only 1.8x series firmware files are accepted.

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 3
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

Update Procedure - Windows


Step 1 - Retrieve Firmware Files
1. Visit https://ortur.tech/latest-firmware
2. Browse through the web-page until you find Ortur Laser Master 2 S2;
3. Select the Download Tab and click DOWNLOAD LINK;
4. Save the .Zip file to your desktop;

5. Unzip the downloaded file using Windows, WinRar, 7-zip, WinZip or any unpacker
program compatible with your computer;

4 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

Step 2 - Enable Firmware mode on your Ortur


1. Connect your Ortur Laser Master 2 S2 via USB directly to your computer - do
not use USB Hubs. Keep the Ortur Laser Master 2 S2 in Off and confirm the
emergency switch is NOT engaged;
2. On the front of your Ortur Laser Master 2 S2 motherboard press the following
sequence of buttons:
• Press and Hold the POWER button for 5 seconds
• Without releasing the held POWER button, after 5 seconds elapse, tap
RESET button for 1 second.

OLM-ESP-V1.2 Motherboard

3. Depending on how accurate the button presses are performed, this operation
might need to be repeated.
4. The press buttons are successful when “ORTUR LASER” device appears in
“This PC” as a drive. (The drive letter might be different than F:)

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 5
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

5. From the extracted/unzipped folder drag and drop onto the “ORTUR LASER”
drive the file ESP_OLM2_S2_187.bin. Alternatively, right click the ESP_OLM2_
S2_187.bin file and press copy. Navigate to “ORTUR LASER” drive and right
click and press paste; (Ctrl + C and Ctrl + V will also work)
Note: The file will have the version number. At the time of writing of this guide is ESP_OLM2_
S2_187.bin. Any other files included in the ZIP file should be ignored unless advised by Ortur
Support otherwise

6. Wait a few moments to be sure the file is copied properly;


7. Wait 5 seconds. Ortur Laser Master 2 S2 will power off automatically;
8. Confirm that your Power Adapter is plugged in and its receiving Mains Power;
9. Power on your Ortur Laser Master 2 S2 by pressing Power Button for 5
seconds;
10. Monitor your Ortur Laser Master 2 S2, making sure it performs the homing cycle
correctly.

Step 3 - Confirm Firmware was written correctly


In order to confirm the Firmware was written successfully to your Ortur Laser
Master 2 S2 Motherboard, is necessary to connect your machine to one of the
following software: LaserGRBL or Lightburn.

Additionally is required to restore Factory Default settings on the Motherboard to


clear the EEPROM ( Electrically Erasable Programmable Read-Only Memory) -
internal motherboard memory.

Important to NOTE: any customization on the GRBL settings will be


overwritten.

6 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

LaserGRBL
1. Launch LaserGRBL software;
Note: We would recommend updating to the latest version as well. LaserGRBL
4.6.2 is the latest version at the time of writing of this guide
2. Select the appropriate COM port for your Ortur Laser Master 2 S2 and press
Connect button;

3. Once connection is established, console window will show the welcome


message;
4. Confirm that the welcome message shows OLF 187 as latest firmware. This
confirms the update procedure was successful.
5. Although probably not necessary, click the “Padlock” button to clear any possible
errors and set the motherboard into listening mode;
6. Above console window, where LaserGRBL has a input box saying (Type Gcode
Here) enter the following command: $RST=* and press the Enter key;

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 7
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

7. A response is given by the Ortur Laser Master 2 S2 motherboard,


acknowledging the command by sending a [MSG: Restoring defaults]

The firmware update procedure is now complete!

The Ortur Laser Master 2 S2 is ready to be used normally.

Important Note:
Any customization of the GRBL settings prior to firmware update was overwritten.
If they are necessary by any reason they should be introduced again.
Possible reminders for GRBL settings customizations:
• For the use of the Ortur YRR and Ortur YRR 2.0;
• Installation of a 3rd party Z-axis adjuster (Y Max Travel setting);
• Flame sensor Disable or optimization;
• Gshock Sensor sensitivy changes;
• Any other GRBL setting personalization;

8 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

LightBurn

1. Launch LightBurn software;


Note: We would recommend updating to the latest version as well. Lightburn
1.0.04 is the latest version at the time of writing of this guide
2. Select the appropriate COM port for your Ortur Laser Master 2 S2 and wait for
the Connection status “READY”;

3. Once connection is established, console window will show the welcome


message. If Console is not visible go to Window menu - Console.
4. Confirm that the welcome message shows [OLF 187] as latest firmware. This
confirms the update procedure was successful.
5. Below console window, where LightBurn has a input box saying (type
commands here) enter the following command: $RST=* and press the Enter key;

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 9
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

7. A response is given by the Ortur Laser Master 2 S2 motherboard,


acknowledging the command by sending a [MSG: Restoring defaults]

The firmware update procedure is now complete!

The Ortur Laser Master 2 S2 is ready to be used normally.

Important Note:
Any customization of the GRBL settings prior to firmware update was overwritten.
If they are necessary by any reason they should be introduced again.
Possible reminders for GRBL settings customizations:
• For the use of the Ortur YRR and Ortur YRR 2.0;
• Installation of a 3rd party Z-axis adjuster (Y Max Travel setting);
• Flame sensor Disable or optimization;
• Gshock Sensor sensitivy changes;
• Any other GRBL setting personalization;

10 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

Update Procedure - MacOs


Step 1 - Retrieve Firmware Files
1. Visit https://ortur.tech/latest-firmware
2. Browse through the web-page until you find Ortur Laser Master 2 S2;
3. Select the Download Tab and click DOWNLOAD LINK;
4. Save the .Zip file to your desktop;

5. Unzip the downloaded file using MacOs, The Unarchiver, i-zip, UnRarX or any
unpacker program compatible with your MacOs version;

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 11
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

Step 2 - Enable Firmware mode on your Ortur


1. Connect your Ortur Laser Master 2 S2 via USB directly to your Mac - do not use
USB Hubs. Keep the Ortur Laser Master 2 S2 in Off and confirm the emergency
switch is NOT engaged;
2. On the front of your Ortur Laser Master 2 S2 motherboard press the following
sequence of buttons:
• Press and Hold the POWER button for 5 seconds
• Without releasing the held POWER button, after 5 seconds elapse, tap
RESET button for 1 second.

OLM-ESP-V1.2 Motherboard

3. Depending on how accurate the button presses are performed, this operation
might need to be repeated.
4. The press buttons are successful when “ORTUR LASER” device appears in
“Locations” as a drive.

12 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

5. From the extracted/unzipped folder drag and drop onto the “ORTUR LASER”
drive the file ESP_OLM2_PRO_S2_187.bin. Alternatively, Ctrl click the ESP_
OLM2_PRO_S2_187.bin file and press copy. Navigate to “ORTUR LASER” drive
and ctrl click and press Paste Item; (Command + C and Command +V will also
work)
Note: The file will have the version number. At the time of writing of this guide is ESP_OLM2_
PRO_S2_187.bin. Any other files included in the ZIP file should be ignored unless advised by
Ortur Support otherwise

6. Wait a few moments to be sure the file is copied properly;


7. Wait 5 seconds. Ortur Laser Master 2 S2 will power off automatically;
8. Confirm that your Power Adapter is plugged in and its receiving Mains Power;
9. Power on your Ortur Laser Master 2 S2 by pressing Power Button for 5
seconds;
10. Monitor your Ortur Laser Master 2 S2, making sure it performs the homing cycle
correctly.

Step 3 - Confirm Firmware was written correctly


In order to confirm the Firmware was written successfully to your Ortur Laser
Master 2 S2 Motherboard, is necessary to connect your machine to Lightburn.

Additionally is required to restore Factory Default settings on the Motherboard to


clear the EEPROM ( Electrically Erasable Programmable Read-Only Memory) -
internal motherboard memory.

Important to NOTE: any customization on the GRBL settings will be


overwritten.

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 13
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

LightBurn

1. Launch LightBurn software;


Note: We would recommend updating to the latest version as well. Lightburn
1.0.04 is the latest version at the time of writing of this guide
2. Select the appropriate serial port for your Ortur Laser Master 2 S2 and wait for
the Connection status “READY”;

3. Once connection is established, console window will show the welcome


message. If Console is not visible go to Window menu - Console.
4. Confirm that the welcome message shows [OLF 187] as latest firmware. This
confirms the update procedure was successful.
5. Below console window, where LightBurn has a input box saying (type
commands here) enter the following command: $RST=* and press the Enter key;

14 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

7. A response is given by the Ortur Laser Master 2 S2 motherboard,


acknowledging the command by sending a [MSG: Restoring defaults]

The firmware update procedure is now complete!

The Ortur Laser Master 2 S2 is ready to be used normally.

Important Note:
Any customization of the GRBL settings prior to firmware update was overwritten.
If they are necessary by any reason they should be introduced again.
Possible reminders for GRBL settings customizations:
• For the use of the Ortur YRR and Ortur YRR 2.0;
• Installation of a 3rd party Z-axis adjuster (Y Max Travel setting);
• Flame sensor Disable or optimization;
• Gshock Sensor sensitivy changes;
• Any other GRBL setting personalization;

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 15
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

Update Procedure - Linux


Step 1 - Retrieve Firmware Files
1. Visit https://ortur.tech/latest-firmware
2. Browse through the web-page until you find Ortur Laser Master 2 S2;
3. Select the Download Tab and click DOWNLOAD LINK;
4. Save the .Zip file to your desktop;

5. Unzip the downloaded file using Linux, PeaZip, 7-zip, File Roller or any unpacker
program compatible with your Linus distro;

16 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

Step 2 - Enable Firmware mode on your Ortur


1. Connect your Ortur Laser Master 2 S2 via USB directly to your Linux Machine -
do not use USB Hubs. Keep the Ortur Laser Master 2 S2 in Off and confirm the
emergency switch is NOT engaged;
2. On the front of your Ortur Laser Master 2 S2 motherboard press the following
sequence of buttons:
• Press and Hold the POWER button for 5 seconds
• Without releasing the held POWER button, after 5 seconds elapse, tap
RESET button for 1 second.

OLM-ESP-V1.2 Motherboard

3. Depending on how accurate the button presses are performed, this operation
might need to be repeated.
4. The press buttons are successful when “ORTUR LASER” device appears in
“Locations” as a drive.

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 17
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

5. From the extracted/unzipped folder drag and drop onto the “ORTUR LASER”
drive the file ESP_OLM2_PRO_S2_187.bin. Alternatively, right click the ESP_
OLM2_PRO_S2_187.bin file and press copy. Navigate to “ORTUR LASER” drive
and right click and press paste; (Ctrl + C and Ctrl + V will also work)
Note: The file will have the version number. At the time of writing of this guide is ESP_OLM2_
PRO_S2_187.bin. Any other files included in the ZIP file should be ignored unless advised by
Ortur Support otherwise

6. Wait a few moments to be sure the file is copied properly;


7. Wait 5 seconds. Ortur Laser Master 2 S2 will power off automatically;
8. Confirm that your Power Adapter is plugged in and its receiving Mains Power;
9. Power on your Ortur Laser Master 2 S2 by pressing Power Button for 5
seconds;
10. Monitor your Ortur Laser Master 2 S2, making sure it performs the homing cycle
correctly.

Step 3 - Confirm Firmware was written correctly


In order to confirm the Firmware was written successfully to your Ortur Laser
Master 2 S2 Motherboard, is necessary to connect your machine to Lightburn.

Additionally is required to restore Factory Default settings on the Motherboard to


clear the EEPROM ( Electrically Erasable Programmable Read-Only Memory) -
internal motherboard memory.

Important to NOTE: any customization on the GRBL settings will be


overwritten.

18 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

LightBurn

1. Launch LightBurn software;


Note: We would recommend updating to the latest version as well. Lightburn
1.0.04 is the latest version at the time of writing of this guide
2. Select the appropriate serial port for your Ortur Laser Master 2 S2 and wait for
the Connection status “READY”;

3. Once connection is established, console window will show the welcome


message. If Console is not visible go to Window menu - Console.
4. Confirm that the welcome message shows [OLF 187] as latest firmware. This
confirms the update procedure was successful.
5. Below console window, where LightBurn has a input box saying (type
commands here) enter the following command: $RST=* and press the Enter key;

No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China 19
Dongguan Ortur Intelligent Technologies Co., Ltd.
https://ortur.tech/olm2s2

7. A response is given by the Ortur Laser Master 2 S2 motherboard,


acknowledging the command by sending a [MSG: Restoring defaults]

The firmware update procedure is now complete!

The Ortur Laser Master 2 S2 is ready to be used normally.

Important Note:
Any customization of the GRBL settings prior to firmware update was overwritten.
If they are necessary by any reason they should be introduced again.
Possible reminders for GRBL settings customizations:
• For the use of the Ortur YRR and Ortur YRR 2.0;
• Installation of a 3rd party Z-axis adjuster (Y Max Travel setting);
• Flame sensor Disable or optimization;
• Gshock Sensor sensitivy changes;
• Any other GRBL setting personalization;

20 No.1 Building, Ruijin Science and Technology Industrial Park, Changping, Dongguan 523558, Guandong Province, China

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