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Care Worker Interview Questions

The document outlines an interview process for care worker applicants at Oath Healthcare, including sections for personal information, DBS checks, employment history, and interview questions focused on personal qualities, safeguarding, and responding to customer needs. It also details requirements for the role, including training, confidentiality, and uniform expectations. Additionally, it includes terms discussed during the interview, such as pay rates, holidays, and references needed for employment.

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Chey1242
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0% found this document useful (0 votes)
63 views10 pages

Care Worker Interview Questions

The document outlines an interview process for care worker applicants at Oath Healthcare, including sections for personal information, DBS checks, employment history, and interview questions focused on personal qualities, safeguarding, and responding to customer needs. It also details requirements for the role, including training, confidentiality, and uniform expectations. Additionally, it includes terms discussed during the interview, such as pay rates, holidays, and references needed for employment.

Uploaded by

Chey1242
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Care Worker Interview Questions

Applicant name: Date:

Interviewer name:

Application form Yes No


Are all sections complete?

Is the form signed?

DBS process Yes No


Has the cost and process been explained?

Any convictions/cautions?

Details…

Risk assessment required?

As part of our recruitment process your appointment will be subject to receipt


of satisfactory references and a DBS in line with your declarations.

Can you please confirm if you are currently under any form of active
investigation/ suspension or disciplinary process with your current or previous
employer (if yes please discuss – a supporting statement will be required
written by the applicant)

Availability - please discuss and complete an availability form with the applicant - this must be
signed by the applicant when complete.

Version 6 ©Oath Healthcare Date: 21/05/2024 Review Date: 2104/2025 Page 1 of 10


(This must be within your earliest possible start or latest finish time for care delivery) e.g. 7-2pm or 2-
11pm

Employment history Yes No


Full employment history?

Explore any gaps..

Interview Questions
Interview Questions Answers Acceptable/
Not
Acceptable
Personal Qualities and interest in Oath Healthcare

Please can you tell me if you


have any previous experience
in care?

What personal qualities do


you think are important to
this role?

Can you tell me about any


particular experience you
may have of providing care
to someone?

What has encouraged you to


apply to Oath Healthcare as a
carer?

Safeguarding

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What does the term
vulnerable mean to you?

What do you understand


abuse to be?

If the applicant has


experience; can you tell me
anything about the differing
forms that abuse can take:

e.g Mental, Financial, Sexual,


Emotional

How might you respond to a


customer informing you that
they have been subject to any
form of abuse?

Do you know what


Whistleblowing means, can
you explain?

Part of safeguarding
practices is the accurate
recording at each visit of the
task undertaken by yourself
– are you an organised
individual – Please give me
an example of where you
have followed clear
guidelines to achieve an
outcome.

Responding to customer needs / scenarios

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What would you do if you
arrive at a customer’s home
and the customer has fallen
and is still on the floor?

You arrive at a customer’s


home and you can see that
the customer looks visibly
unwell. What would you do
in this situation?

You may experience


occasions where personal
care will involve assistance
with toileting, and or
continence pads would this
cause you any concern?

A customer asks you to take


some rubbish to the outdoor
bin – this is not on the care
plan – how might you deal
with this request.

You arrive at a customers


home, the curtains are closed
and you cannot get an
answer at the door – what
might you do and why?

Induction and training Programme

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Despite previous training
that you may hold; It is
mandatory for you to attend
a full training course before
you will be able to work with
Oath Healthcare, can you
confirm that you understand
this.

On rare occasions you may


be required to travel to an
alternative venue for training
other than this branch, is this
manageable for you?

Requirements to do the role

Confidentiality is key to this


role, please talk me through
your understanding of
confidentiality and why it is
important?

Are you aware that if you


will be using a vehicle it is
your responsibility to
maintain the vehicle
including a regulatory
requirement to have
business class insurance?

What are your current


working hours?

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Do you have any pre booked
holidays which we need to
be aware of or pre-existing
requirements for scheduled
time off?

Are you aware that this is


predominantly a lone
working role and that you
will on occasions be required
to travel between locations
in the dark, or on occasion in
adverse weather conditions?
Do you have a mobile phone
as this is a role requirement?

A tunic is provided for you to


wear to work, you are
required to provide yourself
with navy blue trousers and
dark flat shoes. Will you be
able to do this?

What are your weaknesses?

What are your strengths?

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Why do you think you think
we should offer you the post
of Carer at Oath Healthcare?

Any Questions from


Applicant?

Please record the questions


and responses here:

Terms Discussed at Interview

Item Tick

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Cost & reimbursement - which may be deducted from s
DBS
salary (business to clarify individually - discuss options
for repayment)
Weekday £per hour
Weekend £per hour
Pay Rates Mileage £per mile
Paid weekly in arrears, mileage claims completed by
individual, audited and paid weekly in arrears. (specify if
different)

Induction Candidate will need to sign training addendum to agree deduction


training from pay should they leave within 6 months

Shadow Shadow Pay Paid at normal hourly rate.


Training

Personal Uniform x 2 free of charge, replacements at cost? Gloves, aprons,


Protective & hand gel provided
Equipment

28 days per annum from 1st January to 14th December ?


Part time??
Holidays Pre booked holidays
Bank holiday rates
Christmas Day & New Years Day

Must have references


Details of last employer
Contact name
Address
References Telephone number
Email address
If previous jobs/job have been in care setting, then
must have a reference from care employer, and along
with last employer
Declarations

Applicants Signature:

Print Name:

Version 6 ©Oath Healthcare Date: 21/05/2024 Review Date: 2104/2025 Page 8 of 10


Date:

For official use only: Score out of 10 (10 = Excellent , 1 -=Poor)

Version 6 ©Oath Healthcare Date: 21/05/2024 Review Date: 2104/2025 Page 9 of 10


Appearance:

Communication:

Demeanour:

Level of prompting Required: Please delete as appropriate

Acceptable

Unacceptable

Interviewe Interviewer
r Signed: Print Name:

Date: Job Title:

Version 6 ©Oath Healthcare Date: 21/05/2024 Review Date: 2104/2025 Page 10 of 10

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